We serviced a
AMANA WASHER
Model NTW4516FW1
Near Parma, OH 44134
Dan H
Job Details: 05/16/2017
Customer complaint that unit makes noise and does not fill up correctly, ran diagnostics found f3e1( pressure system fault),started normal wash cycle, no unusual noises heard, unit filled all the way up then canceled cycle, no holes or debris in pressure hose, pressure hose is run correct, unit needs new main control board, customer does not want repair, customer wants unit replaced; ordrng 1 W10914909 (CNTRL), schdld next appmnt for 5/18 THU !,
We serviced a
AMANA REFRIGERATOR
Model ART104TFDW01
Near Parma Heights, OH 44130
Dan H
Job Details: 05/16/2017
Customer complaint that unit is making a loud noise, compressor is running, evaporator fan is running, no unusual noises heard coming from unit, unit is operating as designed ; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Parma, OH 44130
Dan H
Job Details: 05/16/2017
Customer complaint that unit is not filling right, started normal wash cycle, unit filled up to normal level and advanced to wash cycle, unit is operating as designed ; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Middleburg Heights, OH 44130
Dan H
Job Details: 05/16/2017
Customer complaint that water is leaking out of ice maker, ice box fan is working, harvested ice, ran ice maker fill test, ice maker filled, no water leaked out of ice maker mold, found when dispensing water from door ice maker fills and over flows, found main control sending power to ice maker fill valve when water dispenser is pressed, unit needs new main control; ordrng 1 WPW10675033 (cntrl-elec), schdld next appmnt for 5/18 THU !,
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDH3
Near Jefferson, OH 44047
Arthur V
Job Details: 05/16/2017
Replaced control. Unit filled and washed and drained. Took core for return ----- customer refused to sign because her husband told her he was unhappy with how long it took to complete repair . ; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SDM3
Near Edgewood, OH 44004
Arthur V
Job Details: 05/16/2017
Replaced spray arm and retainer. Op test good ; Job Cmpltd,
Near Kent, OH 44240
Tim G.
Job Details: 05/16/2017
Whirlpool SxS refrigerator WRS571CIDM01, Customers complaint is that the unit will not dispense ice. Checked unit and found the wiring broken at the bottom door hinge (see pic). Tech not able to repair or splice so unit will need door. Tech also noticed t
We serviced a
GENERAL ELEC DISHWASHER/B-IN
Model GDT545PGJ0WW
Near Auburn Township, OH 44023
Tim G.
Job Details: 05/16/2017
Checked unit and found to not power on when arrived. Checked the outlet and found a correct 120vac outlet. Checked the pigtail connection and found no eletrical tape around the wire nuts and or a stress relief on the cord. Tech repaired the connections at the pigtail by cutting the wire on the unit back to good bare copper. Reinstalled wire nuts and found the unit to power on. As tech was reinstalling the panels he found the unit would power off then back on. Tech found the cord to have a break in it somewhere. Tech advised the customer that they need a licensed electrician to install a new cord and stess relief. Tech advised the customer that the cord is not part of the unit and that it is not the responsibility of the service company to replace. Tech left unit unplugged for safety. ; Job Cmpltd,
We serviced a
FGGF3054MFF FRIGIDAIRE
Model RANGE
Near North Ridgeville, OH 44039
Paul H.
Job Details: 05/15/2017
Electrode for center burner not sparking, connections good, module working correctly, needs new ignitor, comes with burner assembly,
We serviced a
WRF532SMBW01 WHIRLPOOL
Model REFRIGERATOR
Near Wellington, OH 44090
Paul H.
Job Details: 05/15/2017
Deli pantry lid is not wide enough, possibly for a different model, ordering; ordrng 1 W10827914 (cover)
We serviced a
WTW7300DW0 WHIRLPOOL
Model WASHER
Near Lorain, OH 44055
Paul H.
Job Details: 05/15/2017
Replaced main control, ran calibration, ran test cycle, all functions tested passed, op test ok.; Job Cmpltd,
We serviced a
MFT2976AEM00 MAYTAG
Model REFRIGERATOR
Near Sheffield, OH 44054
Paul H.
Job Details: 05/15/2017
Replaced evaporator fan and harness, air flow good and issue should be completely resolved.; Job Cmpltd,
We serviced a
KSSC42QKS01 KITCHENAID
Model REFRIGERATOR
Near Westlake, OH 44145
Paul H.
Job Details: 05/15/2017
Replaced track, customer still having cooling issues, found return air flow blocked from when damper was not operating, cleared ice, air flow is proper now; Job Cmpltd,
Near Cleveland, OH 44120
Chris H.
Job Details: 05/15/2017
WHIRLPOOL RANGE Customer complaint that unit is blowing out light bulbs, customer had florescent bulb installed, instructed customer she cannot use this type of bulb, installed proper appliance bulb from ts op test good, adjusted flame size on all burners, customer spra
Near Auburn Township, OH 44023
Tim G.
Job Details: 05/15/2017
GE dishwasher GDT54PGJ0WW, Checked unit and found to not power on when arrived. Checked the outlet and found a correct 120vac outlet. Checked the pigtail connection and found no eletrical tape around the wire nuts and or a stress relief on the cord. Tech
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near North Ridgeville, OH 44039
Dan H
Job Details: 05/15/2017
Customer complaint that water is leaking from dispenser area and that the last tech here damaged water line when pushing fridge back in which leaked and ruined/ molded walls and trim around unit(see pics) and water filter is ruined now, customer is concerned about mold affecting her heath condition, freezer section temperature at 4 degrees, Ice chute door opens and closes, ice box fan is working, ice box thermisor passed test, Customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line, found unit leaking from compression fitting on plastic water line at valve, no evidence of leaking found on unit, water is shut off no ice in ice bin, unable to diagnose unit until water line is replaced and water is turned on to unit; Job Cmpltd
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ01
Near Westlake, OH 44145
Dan H
Job Details: 05/15/2017
Customer complaint that unit is not dispensing ice and door open light stays on, found liner of left fresh food section door warped and not hitting door switch(see pic), unit needs new left fresh food section door(ss); ordrng 1 W10855083 (fresh food section DOOR), schdld next appmnt for 5/22 MON !,
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS0
Near Painesville Township, OH 44077
Arthur V
Job Details: 05/15/2017
Replaced door gasket. Op test good---; Job Cmpltd,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHB2740PE5A
Near Painesville, OH 44077
Arthur V
Job Details: 05/15/2017
Installed ice maker kit. Op test customer to monitor ; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW1
Near Solon, OH 44139
Tim G.
Job Details: 05/15/2017
Installed new control and tested a normal wash cycle. Unit began to sense and spin slowly while filling as well. Unit ran without error and now back to good op. ; Job Cmpltd,
We serviced a
JENN-AIR REFRIGERATOR
Model JFD2589KES
Near Aurora, OH 44202
Tim G.
Job Details: 05/15/2017
Reclaimed units 134a and replaced the compressor and drier. Pulled a 28"vac from both the high and low sides. Unit held vac indicating no leaks. Recharged the system with 5.00oz of 134a. Found good heat on the discharge tube and sealed low side, op test good. Advised the customer to give the unit 12-24 hrs before complete cooling is reached. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd, O-emld tckt
We serviced a
ASD2575BRB03 AMANA
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Paul H.
Job Details: 05/15/2017
Supply water line not mating with fridge line, ordering John Guess fitting; ordrng 1 WP2198677 (connector),
We serviced a
JIM158XYCX1 JENNAIRE
Model ICE MAKER
Near Westlake, OH 44145
Paul H.
Job Details: 05/15/2017
Took pictures, called Techline, spoke with Butch, issue is related to unit not draining, verified installation, appears correct, spoke with FB, pump is shot, replace,; ordrng 1 1901A (pump),
We serviced a
LFHB2741PF3 FRIGIDAIRE
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Paul H.
Job Details: 05/15/2017
Replaced IM and FC gasket, FC sealing, new IM looks good and tests fine, op test ok.; Job Cmpltd
Near Solon, OH 44139
Tim G.
Job Details: 05/15/2017
Maytag top load washer MVWB835DW1, Installed new control and tested a normal wash cycle. Unit began to sense and spin slowly while filling as well. Unit ran without error and now back to good op.
We serviced a
MDB4949SDZ0 MAYTAG
Model DISHWASHER
Near Avon, OH 44011
Paul H.
Job Details: 05/15/2017
Replaced heater, ran diagnostic cycle, checked for leaks, none, heater operating well, op test ok.; Job Cmpltd
We serviced a
UMV1160CS3 WHIRLPOOL
Model MICROWAVE
Near Avon Lake, OH 44012
Paul H.
Job Details: 05/15/2017
Unit has surface light staying on, is not an LED, is using OEM bulb, relay on board is staying closed, needs new board, customer has replaced bulb numerous times and understands it is not a warranty item, however due to amount of bulbs customer has purchased I am ordering a one-time courtesy bulb.;
We serviced a
MVWC415EW1 MAYTAG
Model WASHER
Near Westlake, OH 44145
Paul H.
Job Details: 05/15/2017
Replaced gearcase, shield, and cam, ran calibration and test cycle, sounded good, op test ok.; Job Cmpltd,
We serviced a
WFE515S0EB0 WHIRLPOOL
Model RANGE
Near Lorain, OH 44052
Paul H.
Job Details: 05/15/2017
Replaced infinite switch and tested, dual element, both function correctly, op test ok.; Job Cmpltd,
We serviced a
MVWX700XL1 MAYTAG
Model WASHER
Near Lorain, OH 44053
Paul H.
Job Details: 05/15/2017
Ran diagnostics, f7e1 basket speed sensor, f7e7 motor unable to reach target rpm, checked for basket restrictions, none, needs shifter, sweet lady on a fixed income, spoke with LS, reducing labor to help customer, replaced shifter from t/s, calibrated and tested, op test ok; used 1 WPW10006355 (ACTUATOR) from stock
We serviced a
MVWC415EW1 MAYTAG
Model WASHER
Near Amherst, OH 44001
Paul H.
Job Details: 05/15/2017
Unit intermittently working, needs a main control, ordering; ordrng 1 W11025447 (CTRL-ELEC)
We serviced a
ET0MSRXTQ02 MAYTAG
Model REFRIGERATOR
Near Geneva Township, OH 44041
Jeff M
Job Details: 05/15/2017
Found the evaporator fan frozen in place freed the fan started spinning there is zero frost pattern on the evaporator compressors drawing. 6 A and there is no heat transfer too the condenser. Unit will need cfc work cust will buy a new unit ;
We serviced a
MMV4205DS2 MAYTAG
Model MICROWAVE
Near Streetsboro, OH 44241
Jeff M
Job Details: 05/15/2017
Over the range oven lightbulb is open there's a little silver tab in the back of the sockets with the microwave unplugged I bent it out words needs a new lightbulb. Customer wants technician to install lightbulb
We serviced a
WRX988SIBM03 WHIRLPOOL
Model REFRIGERATOR
Near Aurora, OH 44202
Jeff M
Job Details: 05/15/2017
The tuck shelf located inside the fridge the glass does not sit level with the frame causing a quite noticeable rise on the outsides of the shelf see pictures needs a new tuck shelf
We serviced a
FEF366DCA FRIGIDAIRE
Model RANGE
Near North Madison, OH 44057
Jeff M
Job Details: 05/15/2017
Main control is not supplying power to the heating elements the heating circuit's test a good bake and broil needs a new main control and overlay customer also wants the control knob for her GE washer I was in the process of removing the pin and I just broke; ordrng 1 316419103 (overlay,clock (blk)) and 1 316557115 (clock/timer) and 1 WH01X10061 (knob assy control) and 1 WH1X2117 (pin)
We serviced a
GE REFRIGERATOR
Model PSS26SGPASS
Near North Olmsted, OH 44070
Dan H
Job Details: 05/15/2017
Customer complaint that unit is not cooling properly, fresh food section temperature at 39 degrees, freezer section temperature at 14 degrees, unit was in defrost, defrost cycle ended, evaporator fan is running, good frost pattern on evaporator, condenser fan and compressor are running, condenser fan is clean, unable to duplicate the problem, unit is operating as designed ; job compltd
We serviced a
WRT311FZDB00 WHIRLPOOL
Model REFRIGERATOR
Near Ashtabula, OH 44004
Jeff M
Job Details: 05/15/2017
Fill tube in the back of the freezer was frozen steamed up fill tube unit test good ; Job Cmpltd,
We serviced a
FRS26LF8CSN FRIGIDAIRE
Model REFRIGERATOR
Near Bainbridge Township, OH 44023
Jeff M
Job Details: 05/15/2017
Waterline was a bit chewed up I cut the waterline back refitted it into the water valve unit tested good no leaks; Job Cmpltd,
We serviced a
LE5770XWW0 WHIRLPOOL
Model DRYER
Near Solon, OH 44139
Jeff M
Job Details: 05/15/2017
Found the thermal cut off open replaced with truck stack unit tested good; used 1 279769 (THERMAL CUTOFF)
We serviced a
KDTE104ESS2 WHIRLPOOL
Model DISHWASHER
Near Solon, OH 44139
Jeff M
Job Details: 05/15/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
WED5000DW2 WHIRLPOOL
Model DRYER
Near Russell Township, OH 44022
Jeff M
Job Details: 05/15/2017
The unit was making a scraping sound I found a metal shock collar lead wedged between the drum in the felt I removed the metal lead unit test good;
We serviced a
MVWB765FW0 MAYTAG
Model WASHER
Near Strongsville, OH 44136
Chad P.
Job Details: 05/15/2017
Found unit making a high oitched noise. Removed stator and rotor and lubricated shifter. Op test no good. Noise is coming from the gearcase. Needs replaced.
We serviced a
MED6000XW2 MAYTAG
Model DRYER
Near Olmsted Falls, OH 44138
Chad P.
Job Details: 05/15/2017
Installed parts listed. Op test no good. Found after a few minutes of cycling noise returned. Took unit completely apart and was not able to locate and defective parts or loose objects. However, tech fiund that noise is coming from the drum. Drum is slighly out of round and when it heats up it starts to resinate. Need drum replaced
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM04
Near Cleveland, OH 44120
Chris H.
Job Details: 05/15/2017
Customer complaint that she cannot remove bypass cap, removed cap, went to install filter for customer, noticed filter is broken at connection pic in sd, ordering water filter, spoke with gs ordering part; ordrng 1 EDR4RXD1 (filter),
We serviced a
WRT541SZDW WHIRLPOOL
Model REFRIGERATOR
Near Berea, OH 44017
Chad P.
Job Details: 05/15/2017
Installed new ff door. Found plugs missing. Needs door plugs.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Cleveland, OH 44120
Chris H.
Job Details: 05/15/2017
Customer complaint that unit is not draining, found punch out on disposal had not been removed, removed unit is now draining, properly installed drain hose, op test good ; Job Cmpltd,
We serviced a
WED7300DW1 WHIRLPOOL
Model DRYER
Near Parma, OH 44129
Chad P.
Job Details: 05/15/2017
Installed blower. Op test ok. ; Job Cmpltd
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Broadview Heights, OH 44147
Chad P.
Job Details: 05/15/2017
Found object in pump. Removed. Op test ok. ; Job Cmpltd,
We serviced a
WRF736SDAM14 WHIRLPOOL
Model REFRIGERATOR
Near Olmsted Township, OH 44138
Chad P.
Job Details: 05/15/2017
Found water behind light cover assy/filter housing assy. Removed and checked all connections and lines. No defects found. Turned water on and ran seveals cups worth. No leaking found. Possible filter did not seal correctly. Reinstalled cover and tested again. Op test ok. ; Job Cmpltd,
Near Aurora, OH 44202
Tim G.
Job Details: 05/15/2017
Jenn-Air refrigerator JFD2589KES, Reclaimed units 134a and replaced the compressor and drier. Pulled a 28"vac from both the high and low sides. Unit held vac indicating no leaks. Recharged the system with 5.00oz of 134a. Found good heat on the discharge t
We serviced a
WMH73521CS6 WHIRLPOOL
Model MICROWAVE
Near Parma Heights, OH 44130
Chad P.
Job Details: 05/15/2017
Found intelocks failing. Replaced. Op test ok. ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd
We serviced a
MVWB765FW0 MAYTAG
Model WASHER
Near Fairview Park, OH 44126
Brian B
Job Details: 05/15/2017
Machine woud not start. Found rotor fused to to drain pan that machine is sitting in. Broke machine free from pan. Raised legs so rotor would clear drain pan.. ran diag .. f7E9, locked rotor. Cleared code. Ran calibration and ser test cycle. Slider would not drop to agitate position. May have melted plastic obstructing slider.will need rotor and slider.
We serviced a
WEG760H0DS0 WHIRLPOOL
Model RANGE
Near Fairview Park, OH 44126
Brian B
Job Details: 05/15/2017
Removed top.. replaced blower motor.. entered diag and cleared code. ran auto test.. all loads operating. Set bake to 350. Optest ok.; Job Cmpltd,
We serviced a
WRS325FDAM04 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44135
Brian B
Job Details: 05/15/2017
Used stainless polish to remove surface oxidation and rust spots. Finished with pledge polish to put a coating of wax on stainless.. optest ok.; Job Cmpltd
We serviced a
WFE320M0ES0 WHIRLPOOL
Model RANGE
Near Lakewood, OH 44107
Brian B
Job Details: 05/15/2017
Found circular stain on LF burner.. used soft scrub to remove stain. Stain was not under glass top.. advised customer.. optest ok..; Job Cmpltd
We serviced a
WFG530S0ES0 whirlpool
Model RANGE
Near Euclid, OH 44132
Corina B
Job Details: 05/15/2017
CC that the oven will not stay lite. The spark will light the flame on the first spark but will not stay lite. Will need a new spark module. Call Gs to order part. ; ordrng 1 WPW10511278 (module-spk),
We serviced a
WED7500VW WHIRLPOOL
Model DRYER
Near WARRENSVL HTS, OH 44122
Corina B
Job Details: 05/15/2017
CC that the buzzer does not. Ran unit the buzzer does not work. Removed the top panel. All the connections are connected. Talked to GS will need a new timer. Cust is calling the store to see about getting a new dryer. I told cust to call office monday to let us know if we need to order the part or not. ; ordrng 1 W10625429 (harns-wire),
We serviced a
MFI2665XEW6 MAYTAG
Model REFRIGERATOR
Near Cleveland Heights, OH 44118
Corina B
Job Details: 05/15/2017
Cc not making ice. Ff 47.5 fz 15.3 removed evap cover, checked for frost pattern, frost is across evap. Found a block of ice on the right side of the evap. Checked i/m 120 v. Will need a new evap and drier filter. ; ordrng 1 WPW10143759 (drier-uv 1709) and 1 WPW10313899 (evaporator 20663),
We serviced a
WRT519SZDM02 WHIRLPOOL
Model REFRIGERATOR
Near South Euclid, OH 44121
Corina B
Job Details: 05/15/2017
CC that he ff is not cooling. Ff 53.7 fz 14.6. Removed the fz back panel. Found the evap fan is not turning. Checked fan connection 120v. Will need a new evap fan motor. Called GS to order part.; ordrng 1 WP2315539 (motor-evap),
We serviced a
MTX14CYBBRWW GE
Model REFRIGERATOR
Near Mentor, OH 44060
Corina B
Job Details: 05/15/2017
Cycled the i/m no water. Went to check the valve. Found the water valve was turned off. Ran a cycle test, filled. Optest ok. ; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock, Job Cmpltd,
We serviced a
MEDC215EW1 WHIRLPOOL
Model DRYER
Near Valley View, OH 44125
Corina B
Job Details: 05/15/2017
CC that the dryer will not heat. Check voltage at term block, l1-n 120v l2-n 120v l1-l2 0v. Will need an electrician. ; Job Cmpltd,
We serviced a
MHWE251YG00 MAYTAG
Model WASHER
Near Cleveland, OH 44105
Corina B
Job Details: 05/15/2017
CC that unit is dead. Removed the control panel, found wires were broken. Repaired the wires. Ran a spin and drain. Optest ok.; Job Cmpltd,
We serviced a
WRT519SZDM02 WHIRLPOOL
Model REFRIGERATOR
Near Mentor, OH 44060
Corina B
Job Details: 05/15/2017
CC that there is a loud noise. Found the unit cover was vibrating on the frame. Used double sided tape to stop the vibration. Optest ok.; Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model WTW4616FW0
Near Richmond Heights, OH 44143
Chris H.
Job Details: 05/15/2017
Customer complaint that units tub is loose and it makes strange noises, suspension rods are weak and need to replaced, ran diagnostics no codes stored, unit has an open ground, no abnormal noises heard, spoke with gs ordering part ; ordrng 1 W10780053 (suspension), schdld next appmnt for 5/18 THU 8-11,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF991BOOM00
Near Kent, OH 44240
Tim G.
Job Details: 05/15/2017
Removed icemaker housing and cleared ice and frost. Installed adapter kit and control board, op test ok. ; Job Cmpltd, O-emld tckt
Near Kent, OH 44240
Tim G.
Job Details: 05/15/2017
Whirlpool refrigerator, WRF991BOOM00. Removed icemaker housing and cleared ice and frost. Installed adapter kit and control board, op test ok.
We serviced a
WHIRLPOOL WASHER
Model MHW3505FW0
Near Painesville Township, OH 44077
Arthur V
Job Details: 05/15/2017
Installed new water valve, op test good ; Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MEDB835DW3
Near Brimfield Township, OH 44240
Tim G.
Job Details: 05/15/2017
Complaint that the unit doesnt dry. Checked unit over checking all heating components and found good. Tech not able to supply full voltage to unit due to no power supply available for 240vac. Unit was taken apart already and tech had to reassemble. Unit ready for resale. ; Job Cmpltd,
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDZ0
Near Brimfield Township, OH 44240
Tim G.
Job Details: 05/15/2017
Complaint that the units door will not close properly. Checked unit and found the right side hinge out of resting pin. Corrected hinge, op test good. ; Job Cmpltd,
We serviced a
WHIRLPOOL COOKTOP ELE
Model W5CE3024XB00
Near North Madison, OH 44057
Chris H.
Job Details: 05/15/2017
Installed new cooktop, op test good; Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model WED5500BW0
Near Willoughby, OH 44094
Chris H.
Job Details: 05/15/2017
Customer complaint that unit is no heating, found heating element open, unit needs a new heating element, replaced element from ts, op test good; used 1 WP3387747 (HEATING ELEMENT 86.67) from stock, , Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KDFE304DWH0
Near Highland Heights, OH 44143
Chris H.
Job Details: 05/15/2017
Installed new control, connections for user interface are different, old control has single connection as new , pic in sd, contacted mike at marcone said numbers match up and have not received complaints about control not powering ser interface, thinks received bad control, ordering control and ui, spoke with gs ordering parts; ordrng 1 W10866116 (cntrl-elec) and 1 WPW10537350 (panel-cntl), schdld next appmnt for 5/18 THU !,
We serviced a
MAYTAG REFRIGERATOR
Model MSF25D2EAB00
Near Painesville, OH 44077
Dan H
Job Details: 05/15/2017
Customer complaint that unit is not cooling, fresh food section temperature at 60 degrees, freezer section temperature at -2 degrees, found lower air channel frozen again, steamed out air channel, good air flow from air damper now, called whirlpool techline spoke to kevin, suggested sealing fresh food section liner to cabinet with silicon, applied silicon to liner and cabinet, advised customer to monitor and to make sure lower air channel is not blocked; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM0
Near Fairview Park, OH 44126
Dan H
Job Details: 05/15/2017
Customer complaint that unit is still leaking, started normal wash cycle, found unit leaking passed diverter valve, diverter valve seal did not correct the issue, unit needs new sump assembly; ordrng 1 WPW10671941 (pump&motor), schdld next appmnt for 5/17 WED 2-5,
We serviced a
MAYTAG REFRIGERATOR
Model MFD2561HEB
Near Avon, OH 44011
Dan H
Job Details: 05/15/2017
Recovered refrigerant, installed compressor and filter drier, brought system into a 28" vacuum, watched 15 minutes, no change on gauges, recharged unit with 5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 WPW10143759 (DRIER) from stock, , Job Cmpltd,
Near Brimfield Township, OH 44240
Tim G.
Job Details: 05/15/2017
Maytag electric dryer MEDB835DW3, Complaint that the unit doesnt dry. Checked unit over checking all heating componets and found good. Tech not able to supply full voltage to unit due to no power supply avaiable for 240vac. Unit was taken apart already an
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW0
Near Jefferson, OH 44047
Arthur V
Job Details: 05/15/2017
Unit getting 2 error codes f0e3 overloaded. And f0e5 off balance lid. Ran atest cycle. Op test passed. Ran a re calibration cycle and the ran unit in agatate and high speed spin. All functions good. Cleared error code and advised cust to call if unit fails again. Could not duplicate issue ; Job Cmpltd,
We serviced a
JENN-AIR REFRIGERATOR
Model JCD2389GEB
Near Jefferson, OH 44047
Arthur V
Job Details: 05/15/2017
Found unit not defrosting ----found heater and bi metal good. Needs adc. Replaced adc and defrosted evaporator op test good ; used 1 61005988 (ADAPTIVE DEFROST) from stock, , Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS2
Near Saybrook Township, OH 44004
Arthur V
Job Details: 05/15/2017
Found unit drain hose not connected correctly. It has no air gap and does not go as high as dw before going to drain. Customer needs plumber to install drain hose properly according to installation directions in manual. Unit coated in grease etc and needs many parts. Motor sump,drain pump ,spray arms and feed tube. Cust needs to get drain corrected before repair. ; ordrng 1 W10872845 (filter) and 1 WPW10340745 (tube-feed) and 1 WPW10348269 (pump-drain) and 1 WPW10406822 (arm-spray) and 1 WPW10448645 (arm-spray) and 1 WPW10463906 (screen) and 1 WPW10605057 (pump&motor), saved tckt [SdLink\291305a.png],
Near Brimfield Township, OH 44240
Tim G.
Job Details: 05/15/2017
Maytag dishwasher MDB4949SDZ0, Complaint that the units door will not close properly. Checked unit and found the right side hinge out of resting pin. Corrected hinge, op test good.
We serviced a
MAYTAG DRYER
Model MGDX655DW2
Near Sugar Bush Knolls, OH 44240
Chris H.
Job Details: 05/12/2017
Customer complaint that unit run when the door is open and that the light does not work, door switch is faulty, replaced from ts, op test good ; used 1 3406107 ([Alt for WP3406107) from stock, Job Cmpltd,
We serviced a
FRIGIDAIRE RANGE ELE SL-IN
Model PLES389ECH
Near Brimfield Township, OH 44240
Chris H.
Job Details: 05/12/2017
Customer complaint that units oven door is not closing properly, unit hinges are bad and need replaced, spoke with gs ordering parts; ordrng 2 318024747 (hinge door)s, used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 5/17 WED !, O
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM00
Near North Olmsted, OH 44070
Dan H
Job Details: 05/12/2017
nstalled new water valve, op test good ; Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model MGDC215EW2
Near Cleveland, OH 44111
Dan H
Job Details: 05/12/2017
Customer complaint that socks and dryer sheets get stuck to out going vent, found nothing wrong with unit, advised customer to use a garment bag for small items like socks to prevent future blocking of out going vent, unit is operating as designed ; Job Cmpltd,
Near Cleveland, OH 44144
Dan H
Job Details: 05/12/2017
WHIRLPOOL WASHER WTW7600XWCustomer complaint that unit is leaking, started normal wash cycle, unit filled and advanced to wash cycle, no leaks found, unit is operating as designed, also noticed customer has foil style vent tube connected to dryer, advised customer that t
We serviced a
MAYTAG DRYER
Model MEDB835DW1
Near Painesville, OH 44077
Arthur V
Job Details: 05/12/2017
Replaced control and door switch. Op test good. Worked every time door opened and closed. ; Job Cmpltd,
We serviced a
KITCHENAID MICRO OVEN
Model KMHS120ESS2
Near Concord Township, OH 44077
Arthur V
Job Details: 05/12/2017
Found switch faulty. Replaced switch harness. Unit op test good ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Concord Township, OH 44077
Arthur V
Job Details: 05/12/2017
Replaced right side fresh food door. Op test good unit dispensing ice at this time. Customer to record if unit quits dispensing ice ---- cust did have some frost on back wall. Advised customer nothing over 2.5 inches wide in front storage area. And removes ice pack. Customer to monitor and call back if needed ; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Concord Township, OH 44077
Arthur V
Job Details: 05/12/2017
Replaced right side fresh food door. Op test good unit dispensing ice at this time. Customer to record if unit quits dispensing ice ---- cust did have some frost on back wall. Advised customer nothing over 2.5 inches wide in front storage area. And removes ice pack. Customer to monitor and call back if needed ; Job Cmpltd,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHB2867PF3
Near Rootstown Township, OH 44266
Chris H.
Job Details: 05/12/2017
Customer complaint that unit is not making ice, ice bin had about 10 cubes in it, icemaker is receiving water, water is dispensing ,unable to cycle ff icemaker in diagnostics called Frigidaire tech line they are closed for tech training, have to rs when can contact techline ; schdld next appmnt for 5/17 WED !,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWBM01
Near University Heights, OH 44118
Dan H
Job Details: 05/12/2017
Customer complaint that unit is not making ice, jumped t-h on ice maker, ice maker did not start cycle, found thermal fuse on ice maker wire harness open, unit needs new ice maker harness, customer does not want repair at this time; ordrng 1 WPW10458985 (harns-wire44.63 ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAW04
Near Cleveland, OH 44119
Dan H
Job Details: 05/12/2017
Customer complaint that doors are uneven, leveled unit, doors aligned, op test good ; Job Cmpltd,
We serviced a
MAYTAG OTR MICROWAVE
Model MMV4205DS2
Near Roaming Shores, OH 44084
Arthur V
Job Details: 05/12/2017
Found display fading in and out. Unit still working after display goes out needs micro computor ; ordrng 1 W11100598 (CONTROL), schdld next appmnt for 5/17 WED !,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ01
Near Garrettsville, OH 44231
Chris H.
Job Details: 05/12/2017
Customer complaint that unit is not dispensing ice, found lf ff door not fully depressing the switch, installed piece of foam to get the customer by, inner door liner is deformed, unit needs a new lf ff door, spoke with gs ordering part, pop in sd; ordrng 1 W10855083 (LF FF DOOR), schdld next appmnt for 5/19 FRI !,
We serviced a
WHIRLPOOL DRYER
Model MGD5570TQ0
Near Euclid, OH 44123
Dan H
Job Details: 05/12/2017
Customer complaint that unit is not heating, confirmed, found thermal fuse open, jumped out, unit heated, unit needs new thermal fuse, installed new thermal fuse, op test good, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; used 1 WP3390719 (THERMAL FUSE) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Williamsfield, OH 44093
Arthur V
Job Details: 05/12/2017
Rlaced both fresh food door gaskets. Reformed using heat. Unit op test good Tightened handles. ; Job Cmpltd,
We serviced a
FTF2140ES3 FRIGIDAIRE
Model WASHER
Near Madison Township, OH 44057
Corina B
Job Details: 05/11/2017
Re attached the vent hose to the dryer. Optest ok. ; Job Cmpltd,
Near Madison Township, OH 44057
Corina B
Job Details: 05/11/2017
We serviced a
MVWC565FW0 MAYTAG
Model WASHER
Near Madison Township, OH 44057
Corina B
Job Details: 05/11/2017
CC that the unit will not start. Had cust. Put a load in. Instructed cust on how to use the washer. Optest ok. ; Job Cmpltd,
We serviced a
WRB322DMBW00 WHIRLPOOL
Model REFRIGERATOR
Near Walton Hills, OH 44146
Corina B
Job Details: 05/11/2017
Replaced the water valve. Optest no good. Found a saddle valve installed. Advised cust they need a plumber to install an inline valve. Removed the copper line and turned the water line on, no water coming out of the copper line. Also, advised cust to have the plumber look at the copper line going into the unit, to make sure there is no leak.; Job Cmpltd,