Service History 702

We serviced a
MAYTAG REFRIGERATOR
Model MSS26C6MFZ00
Near Cleveland, OH 44111
Brian B
Job Details: 02/02/2018
Found freezer door cam worn. Will need new hinge and cam parts. Office to order. Will need 2 people for return visit as water lines and wiring run through bottom hinge and one person needed to hold door up. Customer needs early time slot if poss.; ordrng 1 W10876191 (CAM LOWER) and 1 WPW10249943 (HINGE LOWER) and 1 WPW10257206 (UPPER CAM), schdld next appmnt for 2/9 FRI !,
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS36QDW04
Near Willoughby, OH 44094
Robert A.
Job Details: 02/02/2018
found valve in drier leaking, lock ring fitting on lowside of comp loose, leaking, needs comp kitNeed 2 techs for repair, unit needs pulled; ordrng 1 W10309990 (COMP KIT), schdld next appmnt for 2/5 MON ! [***],
We serviced a
WHIRLPOOL WALL OVEN
Model WOD51EC0AB01
Near Highland Heights, OH 44143
Robert A.
Job Details: 02/02/2018
Removed unit, reset, replaced grommet, op test ok; Job Cmpltd,
We serviced a
WDT720PADM0 WHIRLPOOL
Model DISHWASHER
Near Cleveland, OH 44113
Dan H
Job Details: 02/02/2018
Customer complaint that control panel is not working, confirmed, found no power to unit, found plug not pushed all the way into outlet, unit is recieving power now, started normal wash cycle, unit filled and began washing, unit is operating as designed ; Job Cmpltd
We serviced a
WTW57ESVW1 WHIRLPOOL
Model WASHER
Near Willoughby, OH 44094
Dan H
Job Details: 02/02/2018
Customer complaint of lint on clothes, no sharp edges found in basket, found agitator dogs worn out, installed new agitator dogs, started normal wash unit filled and agitated, op test good advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent ; used 1 80040 (DOGS) from stock, Job Cmpltd
We serviced a
MVWC450XW1 MAYTAG
Model WASHER
Near Cleveland, OH 44135
Macaulay G.
Job Details: 02/02/2018
2.5 to 6 k, but getting 15 k on cw winding. Needs motor replaced. Customer to advise
We serviced a
WFG320M0BW0 WHIRLPOOL
Model RANGE
Near Cleveland, OH 44132
Corina B
Job Details: 02/02/2018
CC that the oven door is falling out. Found there are no clips on the door. The gasket around the door is falling apart. Found a service pointer W10878790 to install the brackets, ordrng 1 W10883496 (BRACKETS) and 1 WPW10535778 (gaskt-door), schdld next appmnt for 2/8 THU
We serviced a
WHIRLPOOL DISHWASHER
Model WDF320PADS3
Near Lakewood, OH 44107
Brian B
Job Details: 02/01/2018
Cc dishwasher not heating. Ran diag fault code F7E1 no heat, Ohmed out Heater and it’s open . Needs new heater element Office to order parts ; ordrng 1 W10518394 (heater), schdld next appmnt for 2/8 THU !,
We serviced a
WFG320MOBW2 WHIRLPOOL
Model RANGE
Near Parma Heights, OH 44130
Macaulay G.
Job Details: 02/01/2018
Found spark wire disconnected from igniter. Reconnected wire. Tested ok.; Job Cmpltd
We serviced a
KDFE104DWH5 KITCHENAID
Model DISHWASHER
Near Madison Township, OH 44057
Corina B
Job Details: 02/01/2018
CC that the unit is leaking. Found the valve is cross threaded with the water line. Will need a new water valve. Called SM to order the parts ; ordrng 1 W10872255 (valve), schdld next appmnt for 2/8 THU
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVMS
Near Cleveland, OH 44107
Brian B
Job Details: 02/01/2018
Cc that fridge was running hot. Temp of freezer 65 ff 74, Ohmed out whining in compressor was within range, found compressor starter box found failed start device. Needs Starter Replaced. Replaced Start device from T/S temps in freezer and fresh food are dropping. OP TEST OK ; used 1 8201786 (STARTER 7155) from stock,, Job Cmpltd,
We serviced a
JENN-AIR DISHWASHER
Model JDB1250AWB
Near Hambden Township, OH 44024
Robert A.
Job Details: 02/01/2018
Installed panel, ran unit, op test ok; Job Cmpltd,
We serviced a
MVWB865GW0 maytag
Model washer
Near Strongsville, OH 44136
Paul H.
Job Details: 02/01/2018
Item stuck in between agitator and basket, removed agitator, removed item, reinstalled agitator, ran test 51, op test ok.; Job Cmpltd,
We serviced a
WMH53520CS5 WHIRLPOOL
Model MICROWAVE
Near Parma Heights, OH 44130
Macaulay G.
Job Details: 02/01/2018
Bulb not lighting up. 120vac to socket. Office to order light socket.; ordrng 1 W10210871 (holder,lamp), schdld next appmnt for 2/14 WED
We serviced a
WFG505M0BS0 WHIRLPOOL
Model RANGE
Near Cleveland, OH 44128
Dan H
Job Details: 02/01/2018
Installed new gas valve and ignitor, op test good ; Job Cmpltd
We serviced a
UMV1160CS3 whirlpool
Model microwave
Near Olmsted Falls, OH 44138
Paul H.
Job Details: 02/01/2018
, Replace harness,boil cup of water to make sure it was heating,opt test good ; Job Cmpltd
We serviced a
GFE461LVS whirlpool
Model range
Near Geneva, OH 44041
Jeff M
Job Details: 02/01/2018
The unit has 8 counts of over temp I tested the temp sensor witch tested good the unit needs a new control.; ordrng 1 WPW10308315 (CONTROL )
We serviced a
KRFF302ESS01 WHIRLPOOL
Model REFRIGERATOR
Near University Heights, OH 44118
Corina B
Job Details: 02/01/2018
CC the ice maker is not making ice. Gasket has not arrived to cust house. Checked the door switch and the door is turning the light off but is not cycling the im. Held the light switch in and it cycled. Called tl Brian file # 7721195998. Wants to shim the fz door. The door gasket is not here. Will need to reorder the gasket. ; ordrng 4 2177331 (plastic-sq)s and 1 W10830162 (gasket-fip), schdld next appmnt for 2/8 THU
We serviced a
WTW4815EW1 whirlpool
Model washer
Near Willowick, OH 44095
Chad P.
Job Details: 02/01/2018
Plugged unit in and started normal wash. Unit did fill and agitate. Canceled cycle and ran diagnostics. No stored faults. Ran service test mode and calibrated. No faults. Advised Cust to not hold button down to start the cycle. Only give it a quick press. Op test ok. ; Job Cmpltd,
We serviced a
KDTE234GPS0 KITCHENAID
Model DISHWASHER
Near Middleburg Heights, OH 44130
Macaulay G.
Job Details: 02/01/2018
Found that dishwasher was not receiving water from supply line. Supply line is an anti burst line. Valve in line was tripped. Reset line and tested ok. Once dishwasher called for water a second time, valve shut off again. Supply line needs to be replaced with standard stainless steel supply line.; Job Cmpltd
We serviced a
KBFS20EVMS1 KITCHENAID
Model REFRIGERATOR
Near WARRENSVL HTS, OH 44122
Dan H
Job Details: 02/01/2018
Recovered refrigerant, installed compressor and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; Job Cmpltd
We serviced a
AMANA DISHWASHER
Model ADB1400AGS1
Near Fairview Park, OH 44126
Brian B
Job Details: 02/01/2018
Cc dishwasher not draining . Replaced pump and control , ran test cycle OP TEST OK; Job Cmpltd,
We serviced a
MAYTAG DISHWASHER
Model MDBH949PAB1
Near Chardon, OH 44024
Robert A.
Job Details: 02/01/2018
Inspected unit, found vent leaking, needs vent asm, also per svc pntr needs seal and striker kit; ordrng 1 W10542314 (DOOR SEAL/STRIKER) and 1 WP8269259 (GASKET) and 1 WPW10329609 (VENT) and 1 WPW10334900 (BEZEL), schdld next appmnt for 2/8 THU !,
We serviced a
WRS322FDAM04 whirlpool
Model refrigerator
Near Brecksville, OH 44141
Chad P.
Job Details: 02/01/2018
Found condenser vibrating. Added shims to stop vibration. Op test ok. ; Job Cmpltd
We serviced a
KITCHENAID DISHWASHER
Model KDTE204ESS1
Near Gates Mills, OH 44040
Tim G.
Job Details: 02/01/2018
Complaint that the unit will not drain. Checked and found the unit full of water. Found the drain pump to run but the unit not draining. Checked and found the drain hose blocked. Snaked drain and found unit to drain. ; Job Cmpltd,
We serviced a
MVWX655DW1 whirlpool
Model washer
Near Westlake, OH 44145
Paul H.
Job Details: 02/01/2018
No prove of purchase,look it up in sd web nothing pop up ,told customer to provide prove of purchase to Whirlpool,to get us back out
We serviced a
WDF560SAFM1 whirlpool
Model dishwasher
Near Avon Lake, OH 44012
Paul H.
Job Details: 02/01/2018
Replace the CNTRL elect,CNTRL core,and sump motor,ran diagnostics test, op test ok. No leaks!; Job Cmpltd
We serviced a
FGHB2866PFJA frigidaire
Model refrigerator
Near Ashtabula, OH 44004
Jeff M
Job Details: 02/01/2018
The unit is freezing in the rear again. When I install the previous gasket kit I must’ve done it incorrectly somewhere. Re-order the gasket kit; ordrng 1 5303918784 (GASKET KIT),
We serviced a
NTW4600YQ1 amana
Model washer
Near Ashtabula, OH 44004
Jeff M
Job Details: 02/01/2018
Installed new part unit op tested good ; Job Cmpltd
We serviced a
KFIS29PBMS03 KITCHENAID
Model REFRIGERATOR
Near Willoughby Hills, OH 44094
Corina B
Job Details: 02/01/2018
CC that the im is not working. Ff 39 fz 5 im 15. Ran test 56 no codes, test 57 found home position, test 59 fan motor is running, test 31 thermistor passed, test 45 filled. The ff evap is good. Called tl Joel file # 7721194477. Had me run test 15, bin full. Bin does not have any ice in the bin. Had me pull the UI out and check connection j5 red/black and black/green found the connection was not plugged into the unit. Plugged the connection into the UI. Ran test 15 bin empty then when turning off the im bin full. Optest ok. ; Job Cmpltd
We serviced a
JENN-AIR WALL OVEN
Model JJW2730WS02
Near Westlake, OH 44145
Brian B
Job Details: 02/01/2018
Replaced control panel. Tested ovens. Op test ok.; , Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF993FIFM00
Near Westlake, OH 44145
Brian B
Job Details: 02/01/2018
Removed left hand door, swapped over all components, Installed new door, Op Test Ok ; Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model WED7590FW0
Near Cleveland, OH 44102
Brian B
Job Details: 02/01/2018
Dryer will not start checked line voltage 240v at terminal, Ohmed out motor circuit per tech sheet, will need control board. Part is showing as discontinued office to research and contact customer to R/S. Will also need to replace console as tech cannot be sure if it is good. Will need control and console.; ordrng 1 W10625544 (cntrl-elec) and 1 W10919209 (CONSOLE), saved tckt [SdLink\304030a.png
We serviced a
MAYTAG REFRIGERATOR
Model MFI2569VEM4
Near Auburn Township, OH 44023
Robert A.
Job Details: 02/01/2018
Cc ui will go off unit shuts down, then disp flashes, unit came on 2 days later and has been fineTemps good, ran diognastics, tested fans damper, comp ect, all tested good, Outlet correct, power correct, cycled power to unit, unit turned back on, good, unit is plugged into a surg protector, poss that was the issue, Unable to duplicate, op test ok; Cllctd $96.02 Check # 1165, Job Cmpltd,
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS02
Near Aurora, OH 44202
Robert A.
Job Details: 02/01/2018
Ran diagnostics stuck key, replaced ui, tested unit, op test ok; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Streetsboro, OH 44241
Robert A.
Job Details: 02/01/2018
Found drain pump broken Off 1606002382; ordrng 1 W10876537 (DRAIN PUMP), schdld next appmnt for 2/7 WED !,
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Cleveland, OH 44120
Tim G.
Job Details: 02/01/2018
Complaint that the unit is not spinning the clothing out. Checked unit for errors and found a F0E5 out of balance load detected. Tested unit in auto test mode and found the unit was was very un level causing the out of balance errors. Leveled the unit and found a better spin to the unit. Advised the customer to use no more than 2tbls of detergent (tech found excessive suds when testing the unit). Customer also has unit plugged into a power strip that also has a cable amplifier plugged into as well that could cause feed back causing the unit to not work correctly. Customer to contact a electrician. ; Job Cmpltd,
We serviced a
KENMORE WASHER
Model 110.29522801
Near Cleveland Heights, OH 44106
Tim G.
Job Details: 02/01/2018
Complaint that the unit is leaking when spin. Checked and found the units drain hose to have a pin hole. Unit needs a drain hose. Quoted customer for repair and they declined at this time and will let us know if they want it repaired. ; Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Cleveland, OH 44120
Tim G.
Job Details: 02/01/2018
Complaint that the unit has long dry times that the customer needs to run back to back cycles. Checked unit and found over a 20’ foil style vent on unit. Tech explained to the customer that the type of venting they are using is not only a potential fire risk it will also cause long dry times. Tech also for the lint screen to be covered in fabric softener after running it under water and found the water to not drain. Tech advised the customer that if they choose to continue the use of fabric softener they need to scrub the lint screen once a week. Unit working at normal op. ; Job Cmpltd,
We serviced a
MAV7600AWW whirlpool
Model washer
Near Independence, OH 44131
Chad P.
Job Details: 02/01/2018
Installed hose and clamps. Op test ok. ; Job Cmpltd,
We serviced a
WTW5600XW0 whirlpool
Model washer
Near Avon Lake, OH 44012
Paul H.
Job Details: 02/01/2018
Ran diagnostics f7e5 shifter fault, however unit has bearing noise as well, needs a gearcase, quoted, gearcase W11132267
We serviced a
JMW2427DS00 whirlpool
Model microwave
Near Concord Township, OH 44077
Jeff M
Job Details: 02/01/2018
Unfortunately theblack ui was ordered the stainless steel one is what was needed I have the incorrect user interface for return; ordrng 1 W10887862 (UI SS),
We serviced a
KRFF707ESS01 KITCHENAID
Model REFRIGERATOR
Near Brecksville, OH 44141
Macaulay G.
Job Details: 02/01/2018
Found frost built up from not defrosting. Defrosted fresh food evaporator and put thermistor in proper spot. All functions are normal.; Job Cmpltd
We serviced a
665.13255K114 kenmore
Model dishwasher
Near Painesville, OH 44077
Jeff M
Job Details: 02/01/2018
, Installed new part unit op tested good
We serviced a
MDB7749AWW2 MAYTAG
Model DISHWASHER
Near Orange, OH 44022
Dan H
Job Details: 02/01/2018
Installed new user interface, op test good ; Job Cmpltd
We serviced a
WRF560SEYM05 WHIRLPOOL
Model REFRIGERATOR
Near Willoughby, OH 44094
Corina B
Job Details: 02/01/2018
Replaced the parts listed. Optest ng. Found the waterline going to the water dispenser is leaking. Had water coming down the back of the unit. Checked the connection and has air bubbles in the waterline. ordrng 1 8201537 (fitting), schdld next appmnt for 2/7 WED
We serviced a
WRT518SZFM00 WHIRLPOOL
Model REFRIGERATOR
Near Willoughby Hills, OH 44092
Dan H
Job Details: 02/01/2018
Installed new compressor, op test no good, can hear unit leaking r134a from back panel as fast as it is going in, called whirlpool techline spoke Bruce, sent for review for possible non repairable, file number 7721192044; Job Cmpltd
We serviced a
WRF736SDAM10 WHIRLPOOL
Model REFRIGERATOR
Near Parma, OH 44129
Chad P.
Job Details: 02/01/2018
Arrived to find unit has completely recovered from frost on evap. Possible Door was being left open or changing defrost to timed corrected the issue. Cust states that ice maker seems to be leaking. Replaced filter for Cust and purged line. Turned on ice maker and let cycle. No noises and I.m. Cycled correctly. Op test ok. ; Job Cmpltd,
We serviced a
MER6875AAN MAYTAG
Model RANGE
Near Sheffield Lake, OH 44054
Paul H.
Job Details: 02/01/2018
Both ovens having runaway temps, probes are good, only commonality is board, ordering; ordrng 1 WP5701M799-60 (cntrl-elec)
We serviced a
KBFS25EWBL7 WHIRLPOOL
Model REFRIGERATOR
Near Kirtland, OH 44094
Jeff M
Job Details: 02/01/2018
Installed new part unit op tested good. The old units heating element was not working so it was. Binding up as it try to dump the ice; used 1 W10884390 (ICE MAKER ASSY) from stock, Job Cmpltd
We serviced a
WTW7300DW1 WHIRLPOOL
Model WASHER
Near Broadview Heights, OH 44147
Macaulay G.
Job Details: 02/01/2018
Customer showed a video of the washer making the high pitched noise. Found no physical damage that would cause the issue. Office to order gear case and thrust washer.; ordrng 1 W10811956 (drum assy) and 1 W11032711 (washer), schdld next appmnt for 2/8 THU
We serviced a
WMH31017FW0 WHIRLPOOL
Model MICROWAVE
Near Eastlake, OH 44095
Corina B
Job Details: 02/01/2018
Replaced the door cams. Optest ok. ; Job Cmpltd
We serviced a
WMH31017FS0 WHIRLPOOL
Model MICRO OVEN
Near North Ridgeville, OH 44039
Paul H.
Job Details: 02/01/2018
Based on symptoms, appears to be an interlock issue, intermittent, could not find harness in t/s at this time, will investigate at end of day, ordering; ordrng 1 W10450407 (harns-wire),
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS1
Near Mogadore, OH 44260
Robert A.
Job Details: 02/01/2018
Found rust spote on front panel, replaced, op test ok; Job Cmpltd,
We serviced a
KUDS35FXSS8 KITCHENAID
Model DISHWASHER
Near North Olmsted, OH 44070
Paul H.
Job Details: 02/01/2018
Verified power to unit, no response from UI, UI and main board not communicating, both covered under entitlement, ordering.; ordrng 1 W10479761 (cntrl-elec) and 1 WPW10481125 (panel-cntl)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF120PAFS0
Near Kent, OH 44240
Robert A.
Job Details: 02/01/2018
Found bottom spray arm came off, landed on heater, needs spray arm Cust to install; ordrng 1 WPW10340527 (LOWER SPRAY ARM),
We serviced a
JVM1540DN1WW GE
Model MICROWAVE
Near Mentor, OH 44060
Jeff M
Job Details: 02/01/2018
Installed new part unit op tested good ; Job Cmpltd
We serviced a
KITCHENAID DISHWASHER
Model KUDI02CRBL1
Near Beachwood, OH 44122
Tim G.
Job Details: 02/01/2018
Complaint that the unit is not dissolving the detergent. Tested the unit in a normal cycle and found the unit to fill and the motor to run. Did 4 cup test and found a even result. Let unit complete the first cycle and checked to make sure unit is filling in the second cycle. Found unit to fill but the dispenser to not open. Checked power at the dispenser and found the solenoid burnt and a constant 120vac at the dispenser unless the unit is off. The unit will need a dispenser and main control. Quoted customer for repair and she would like to speak with he daughter first before ordering parts. ; , Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model WED7590FW0
Near Cleveland, OH 44102
Brian B
Job Details: 02/01/2018
Dryer will not start checked line voltage 240v at terminal, Ohmed out motor circuit per tech sheet, will need control board. Part is showing as discontinued office to research and contact customer to R/S. Will also need to replace console as tech cannot be sure if it is good. Will need control and console.; ordrng 1 W10625544 (cntrl-elec) and 1 W10919209 (CONSOLE), saved tckt [SdLink\304030a.png]
We serviced a
WHIRLPOOL SXS REFRIGERATOR
Model MSD2574VEQ10
Near Beachwood, OH 44122
Robert A.
Job Details: 02/01/2018
Complaint that the ice is not dispensing properly. Checked unit and found the ice container arm installed under the solenoid causing crushed ice. Installed container properly, op test good. Customer is elderly and was not sure of the water dispenser op if it was ok or not. Customers help told her to call for service. Unit now at good op. ; Job Cmpltd,
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near MENTOR ON THE, OH 44060
Corina B
Job Details: 02/01/2018
CC that the basket shaken when it's on a spin. Ran manual test on a spin. Centered the basket. Optest ok. ; Job Cmpltd
We serviced a
WRT511SZDB00 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44149
Macaulay G.
Job Details: 02/01/2018
Refrigerator is not cooling. This is due to the temperature in their garage is below that at which the refrigerator temperature is set. Called whirlpool and confirmed this. Nothing can be done to make the refrigerator run more while in cold temperatures.; Job Cmpltd
We serviced a
WHIRLPOOL RANGE
Model SF368LEPQ2
Near Aurora, OH 44202
Robert A.
Job Details: 02/01/2018
Installed valve, tested all burners, op test ok; Job Cmpltd,
We serviced a
WRS571CIDM01 whirlpool
Model refrigerator
Near Elyria, OH 44035
Paul H.
Job Details: 02/01/2018
, Replace ice container,coupling,and chute, should correct issue, cycled auger, op test ok.; Job Cmpltd
We serviced a
KMHS120EBS-1 kitchenaid
Model microwave
Near North Ridgeville, OH 44039
Paul H.
Job Details: 02/01/2018
Replace harness,boil cup water,opt test good ; Job Cmpltd,
We serviced a
WRF535SWHZ00 WHIRLPOOL
Model REFRIGERATOR
Near Mentor, OH 44060
Corina B
Job Details: 02/01/2018
CC that there is frost in the fz. Found the fz gasket is not touching the fz frame. Gasket is good. Checked the rails, good. Steamed out the gasket and the light. Used Vaseline around the gasket.Optest ok; Job Cmpltd
We serviced a
MEDB765FW0 maytag
Model dryer
Near Eastlake, OH 44095
Chad P.
Job Details: 02/01/2018
Found foam gasket sticking out from lint trap housing. Adjusted. Op test ok. ; Job Cmpltd,
We serviced a
MVWC565FW0 maytag
Model washer
Near WILOUGHBY HLS, OH 44094
Chad P.
Job Details: 02/01/2018
Replaced suspension. Op test ok. ; Job Cmpltd
We serviced a
MVWX655DW1 maytag
Model washer
Near WILOUGHBY HLS, OH 44094
Chad P.
Job Details: 02/01/2018
Replaced suspension. Op test ok. ; Job Cmpltd,
We serviced a
JES9860AAB jennaire
Model range
Near Painesville, OH 44077
Jeff M
Job Details: 02/01/2018
, Installed new part unit op tested failed. The left cartridge works. The rate cartridge does not work a check power to the right cartridge there is power. Cartridge needs rebuilt A good 90% of the parts for the cartridges are discontinued;
We serviced a
MEDB835DW3 MAYTAG
Model DRYER
Near Mentor, OH 44060
Dan H
Job Details: 02/01/2018
Customer complaint of thumping noise, started timed dry cycle, no unusual noises heard,rollers in good condition, idler pulley is in good condition, unit is operating as designed, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd
We serviced a
KSSS48QKX00 KITCHENAID
Model REFRIGERATOR
Near Strongsville, OH 44149
Macaulay G.
Job Details: 02/01/2018
Replaced inverter board. Compressor started up immediately and began cooling. Customer informed me that ice dispenser and water dispenser were not working after last visit. Office to order bracket. Customer is paying for part.; ordrng 1 WP2180226 (bracket), schdld next appmnt for 2/7 WED
We serviced a
WHIRLPOOL RANGE
Model WOD93EC0AS05
Near Burton, OH 44021
Robert A.
Job Details: 02/01/2018
Cc drawer handle below oven got hot, per svc pntr needs diflector kit; ordrng 1 W10536339 (DIFLECTOR KIT), schdld next appmnt for 2/7 WED !
We serviced a
JENN-AIR DISHWASHER
Model JDB8200AWS0
Near Rocky River, OH 44116
Brian B
Job Details: 02/01/2018
Found upper rack side rails broken and also right adjuster. Will give est. customer does not want to repair. Paid sc. do not order parts..; Job Cmpltd,
We serviced a
MAYTAG REFRIGERATOR
Model MFT2776FEZ00
Near Solon, OH 44139
Tim G.
Job Details: 02/01/2018
Installed new door, op test good. ; Job Cmpltd,
We serviced a
GTWN3000M2WS GE
Model WASHER
Near Madison, OH 44057
Corina B
Job Details: 02/01/2018
Cust never received the package. Will need to reorder the part. ; ordrng 1 WH38X10017 (shaft & mode shifter), schdld next appmnt for 2/7 WED
We serviced a
MVWC416FW1 maytag
Model washer
Near Brooklyn, OH 44144
Chad P.
Job Details: 02/01/2018
Unit stored main control fault and not starting. Reset power. Unit now working. this is what Cust has to do to get it to run a cycle. Needs CCU replaced. ; ordrng 1 W11162436 (CONTROL),
We serviced a
WMH32519CT1 whirlpool
Model microwave
Near Cleveland, OH 44111
Chad P.
Job Details: 02/01/2018
Replaced door. Op test ok. ; Job Cmpltd,
We serviced a
WDF520PADW7 whirlpool
Model dishwasher
Near Cleveland, OH 44135
Chad P.
Job Details: 02/01/2018
Replaced disp. Op test ok. ; Job Cmpltd
We serviced a
WGD92HEFC0 whirlpool
Model dryer
Near North Royalton, OH 44133
Chad P.
Job Details: 02/01/2018
Units operations check okay. ADAKIDAEP1Advised to have venting cleaned by a professional. Op test ok. ; Job Cmpltd,
We serviced a
MDG9206AWW whirlpool
Model dryer
Near Broadview Heights, OH 44147
Chad P.
Job Details: 02/01/2018
Installed belt and rollers. Op test ok. ; Job Cmpltd
We serviced a
RTW4640YQ01 roper
Model washer
Near Brooklyn, OH 44144
Chad P.
Job Details: 02/01/2018
Installed suspension. Op test ok. ; Job Cmpltd,
We serviced a
WFG505M0BS0 whirlpool
Model range
Near Cleveland, OH 44120
Chad P.
Job Details: 02/01/2018
Found racks disengaging. Side walls are flexing causing this issue. Techline. Kg. Unit is non repairable. In for product review. Sr# 7721180368; Job Cmpltd,
We serviced a
KFCS22EVBL4 kitchenaid
Model refrigerator
Near Cleveland Heights, OH 44106
Chad P.
Job Details: 02/01/2018
Cc that unit is making a chattering noise when dispensing water. Unit is dispensing water. When this happens it does not fail to dispense. Ran several glasses of water. Unable to duplicate the issue. Advised to use as normal. If issues r turn please contact us back for service.
We serviced a
MVWX655DW0 maytag
Model washer
Near Avon Lake, OH 44012
Paul H.
Job Details: 02/01/2018
Replace hub,ran a test all good, basket spins properly ;
We serviced a
MRT311FFFH00 maytag
Model refrigerator
Near Avon Lake, OH 44012
Paul H.
Job Details: 02/01/2018
Replace door,check seal all good,replaced Maytag symbol sticker; Job Cmpltd,
We serviced a
KEBS208SWH04 KITCHENAID
Model RANGE
Near Cleveland Heights, OH 44118
Corina B
Job Details: 02/01/2018
Replaced the parts listed. Brought core back for return. Optest ng. Pulled unit out, found the thermal fuse is open. Will need a new fuse.called SM to order part. ; ordrng 1 WP8304452 (fuse-thrml), schdld next appmnt for 2/8 THU
We serviced a
MEDB850YG2 maytag
Model dryer
Near North Ridgeville, OH 44039
Paul H.
Job Details: 02/01/2018
Not starting, found thermal fuse open, replaced from t/s, tested, fired up, op test ok. Advised customer to clean venting; used 1 WP3390719 (THERMAL FUSE) from stock,
We serviced a
MFX2570AEB3 MAYTAG
Model REFRIGERATOR
Near Lyndhurst, OH 44124
Dan H
Job Details: 02/01/2018
Customer complaint that unit did not make ice, found bail arm stuck in off position, turned on, ice maker ejected ice and filled,op test good, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line ; Job Cmpltd
We serviced a
KGCC566RBL05 kitchenaid
Model cook top
Near Grafton, OH 44044
Paul H.
Job Details: 02/01/2018
Short in front burner igniter switches, need harness to correct, ordering; ordrng 1 WP4456901 (harns-wire),
We serviced a
KSSS36QDW04 kitchenaid
Model refrigerator
Near Willoughby, OH 44094
Jeff M
Job Details: 02/01/2018
The unit is leaking Freon at the filter dryer I can visually see the leak
We serviced a
KUDS35FXSS2 whirlpool
Model dishwasher
Near North Ridgeville, OH 44039
Paul H.
Job Details: 01/31/2018
Found PCs of glass on washer motor,ran a cycle to if it wash, still not washing, wash pump impeller stripped, needs wash pump;
We serviced a
WDF760SADM3 whirlpool
Model dishwasher
Near North Ridgeville, OH 44039
Paul H.
Job Details: 01/31/2018
Two rust pits found,need interface door,ordering one ; ordrng 1 W11035418 (INTERFACE DOOR ),
We serviced a
MVWB725BW0 maytag
Model washer
Near Elyria, OH 44035
Paul H.
Job Details: 01/31/2018
Seal has failed, causing bearing oil to be displaced by water, took picture of rotor, amount of water damage will require stator replacement at a minimum in addition to bearing kit, quoted: bearing kit W10435302
We serviced a
FRS6R4EB7 frigidaire
Model refrigerator
Near Amherst, OH 44001
Paul H.
Job Details: 01/31/2018
Took temps, FC 5, RC 38, good frost pattern, condenser clean, unit is at good temps, however unit is set to coldest setting on thermostat, should be at these temps at a lower setting, needs cold control:
We serviced a
WFC150M0EW1 whirlpool
Model range
Near Lorain, OH 44053
Paul H.
Job Details: 01/31/2018
See previous report, called Techline on unit, SR# 7720980125, top is unregulated, area heating up is due to venting of unit, no fix, normal for this unit; Job Cmpltd,
We serviced a
WTW4816FW1 whirlpool
Model washer
Near Lorain, OH 44053
Paul H.
Job Details: 01/31/2018
Ran diagnostics, f0e5 off balance load, f8e1 long fill/no fill, cleared, checked suspension, good, tested, filled fine, op test ok.; Job Cmpltd,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GLRS237ZAB7
Near Cleveland, OH 44121
Brian B
Job Details: 01/31/2018
Checked temps. 41 frz, 49 ff.. Removed evap cover. Found only partial frost pattern on evap, leak in sealed system. Must replace evap and compressor. Machine approx 15 yrs old, may not be worth fixing. Will give est for ins purposes. Customer paid $75.00 ded. Customer has medicine in unit and would like us expedite this as quickly as poss.do not order parts unless Authorized ;
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHB2867PF3
Near Painesville, OH 44077
Tim G.
Job Details: 01/31/2018
Checked unit and found the fill tube frozen for the bottom ice maker. Cleared same and cycled ice maker, op test good. Checked and found only drips out of the dispenser. Checked and saw that the customer has the same unit right next to one another. Tech swapped filters and found the unit in question to need a new filter. Tech showed customer the difference. Filter is causing both issues. Bottom ice maker turned off until filter is replaced. ; Job Cmpltd,
We serviced a
MMV4205DE3 whirlpool
Model microwave
Near Strongsville, OH 44149
Chad P.
Job Details: 01/31/2018
Found inner cabinet and rear cabinet crushed. mag cooling fan crushed causing mag to over heat. Cabinet is not a repairable or serviceable part. Techline: jk unit is none repairable. The dealer or is responsible for the unit. A report has been filed with Maytag and the customer is to contact the dealer. 772185500;