Near North Madison, OH 44057
Jeff M
Job Details: 07/21/2020
DISHWASHER KENMORE 587.151494 "Timer is stalling needs replaced est only ; ordrng 1 154495901 (timer), used 1 SHIPPING (shipping and handling) from stock"
Near Avon Lake, OH 44012
Gabriel P
Job Details: 07/21/2020
WASHER MAYTAG MVWC465HW2 "Ran manual test fill hot water and cold no leaks on valve also also fill basket half way no leaks checked underneath and back panel no sign of leak cannot duplicate the unit issue at the moment,opt test ok customer also said she ran unit 5 times after it
Near Bainbridge Township, OH 44023
Brian M
Job Details: 07/21/2020
REFRIGERATOR KITCHENAID KBFS22EWMS9 Cc unit water and ice not working Found bladder to be frozen due to lower temps in fridge Defrosted bladder OP Test Ok
Near Cleveland, OH 44118
Jason N
Job Details: 07/21/2020
DISHWASHER KITCHENAID KUDI24SEWH3 "Cc unit not powering on. Checked power into unit, good at 123v. Checked thermal control fuse, checked open. Unit needs thermal control fuse.; ordrng 1 675796 (fuse,thermal)"
Near Bainbridge Township, OH 44023
Brian M
Job Details: 07/21/2020
WASHER MAYTAG MVWB835DW0 Spoke to customer about residue Shared an article that whirlpool had about this issue Ran auto test and calibration OP Test Ok
Near Bainbridge Township, OH 44023
Brian M
Job Details: 07/21/2020
REFRIGERATOR MAYTAG MFI2067AES4 Installed control board and programmed it OP Test Ok Advised to give it 24-48 hours to cool OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
Near University Heights, OH 44118
Jason N
Job Details: 07/21/2020
REFRIGERATOR ELECTROLUX FRT18KD3AW4 "Cc unit not cooling.Customer states it’s warmer then it should be in ff section, product is spoiling after only a few days. Temped ff section, reading 49. Freezer section at 25 degrees. Checked frost pattern on evap, heavy frost on first 2 coils. Unit ha
Near Chagrin Falls, OH 44022
Brian M
Job Details: 07/21/2020
REFRIGERATOR GE n/a Cc unit not cooling well Found condenser packed with dust cleared 80% of what I could get Normal frost pattern returned to evap Advised to watch for 48 hours
Near Maple Heights, OH 44137
Dan H
Job Details: 07/21/2020
RANGE KENMORE 790.7136271 "Customer complaint that oven is not heating, ; ordrng 1 316489403 (Igniter), used 1 SHIPPING (shipping and handling) from stock"
Near Rootstown, OH 44272
Brian M
Job Details: 07/21/2020
REFRIGERATOR WHIRLPOOL WRS588FIHW Called whirlpool to state findings They advised to install a piece of foam to door so switch actuated all the time. Customer to install foam square ; ordrng 1 WPW10221048 (spacer)
Near North Olmsted, OH 44070
David R
Job Details: 07/21/2020
DISHWASHER MAYTAG MDB4949SHZ1 "Cc debris is collecting underneath bottom door seal. Let customer know that water can collect underneath and sometimes debris can be left there as well. Advised to use dishwasher cleaners and will have to wipe area. Unit does not have an active filter fo
Near Avon, OH 44011
Gabriel P
Job Details: 07/21/2020
WASHER WHIRLPOOL WFW9151YW00 "Did adjust legs before running it ran drain spin it rock a little bit but then it was spinning normal call bj on face time cause unit had a vibration explain customer it is normal to vibrate she said it never did that before show unit to senior tech bj a
Near Middlefield, OH 44062
Brian M
Job Details: 07/21/2020
WASHER AMAN NTW4516FW3 Customer showed pop took pic Cc unit not powering on Found no indicator light on and no selections are able to be made Replaced control using truck stock Ran auto test and calibration OP Test Ok ; used 1 W1116592 (MUST RETURN**CORE*CNTRL-ELEC) from stock
Near Lyndhurst, OH 44124
Brian M
Job Details: 07/21/2020
REFRIGERATOR AMANA n/a "Cc unit not cooling Found evap frosted over Unit not going into defrost Found bimetal stuck open and defrost timer shorted Needs bi metal and defrost timer ; ordrng 1 R0131577 (timer-def) and 1 WPC8972006 (thermostat), used 1 SHIPPING (shipping and handl
Near Avon, OH 44011
Gabriel P
Job Details: 07/21/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Replace pump motor,checked for leaks no leaks opt test ok"
Near Westlake, OH 44145
David R
Job Details: 07/21/2020
REFRIGERATOR WHIRLPOOL WRF532SMHZ00 "Cc unit not cooling. FZ frosted over with ice. Customer had unit unplugged for 2 weeks, unplugged upon arrival. Cannot get accurate diagnostics, let customer know unit is suppose to be plugged in 24 hours prior to us coming. Going off what customer says,
Near Fairview Park, OH 44126
Gabriel P
Job Details: 07/21/2020
DISHWASHER MAYTAG MDB4949SHZ0 "Replace control,ran calibration,pass opt test ok"
Near Avon Lake, OH 44012
Gabriel P
Job Details: 07/21/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Call tech line spoke to tj had me to replace 2182381 is and updated file number also to clear the return air flow ; ordrng 1 WP2182381 (bimetl-def)
Near Olmsted Township, OH 44138
Gabriel P
Job Details: 07/21/2020
DISHWASHER KITCHENAID KUDP01ILBS0 "Replace user interface,opt test ok"
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 07/21/2020
REFRIGERATOR WHIRLPOOL GAFZ21XXMK01 Call tech line spoke to robert amp reading was 2.6 little to high he said it will need a compressor customer will not fix he also said is common to have two parts go bad
Near Highland Heights, OH 44143
Jason N
Job Details: 07/21/2020
WALL OVEN WHIRLPOOL WOD93EC0AS00 "Cc unit will randomly power off during useCustomer stated display will go blank randomly during oven use, but will return moments later. No other issues other then that. Ran diagnostics found codes f1e0 for internal error and f6e1 for runaway temp.Found
Near Middleburg Heights, OH 44130
David R
Job Details: 07/21/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Cc bracket is bent. Bracket that holds wires in at left door is damaged. Checked,no wires are cut or damaged. Ordering bracket; ordrng 1 W10499011 (bracket)"
Near Olmsted Falls, OH 44138
David R
Job Details: 07/21/2020
REFRIGERATOR KITCHENAID KRFF507EBL01 "Cc of water filter not coming out. Found the notched on filter itself had a divot, not slowing it to turn, had to use a little flathead screwdriver to pry it over. Showed customer, let them know. Installed new water filter . Customer to purge. Op test ok
Near Strongsville, OH 44149
David R
Job Details: 07/21/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Cc ice maker not working. Went into service mode test 56, Icemaker error code, E2 lost position. Went through different Icemaker test and motor is not turning or trying to find home position. Test 45, water is getting to Icemaker, line is clear. Test 36
Near University Heights, OH 44118
Corey L.
Job Details: 07/21/2020
RANGE GE JBP78D0D2WW "Customer complaint after installing element there was a spark when pushing oven back to wall so it was unplugged, found prong to element bent out enough to touch frame creating spark, bent in to test sparking theory, op test good, only charging svc"
Near Strongsville, OH 44149
David R
Job Details: 07/21/2020
FREEZER WHIRLPOOL WRF535SWHZ04 "Cc FZ was frosting up and at one point defrosted everything, as of today frost is all over FZ. Found that the slides are not functioning correctly, getting stuck when opening/closing. No gaps in FZ gasket but recommended to steam. Control no burn marks b
Near Cleveland, OH 44128
Corina B
Job Details: 07/21/2020
REFRIGERATOR FRIGIDAIRE FFTR2021QSBA "CC that the unit is not cooling. Checked the fans, running. Checked the compressor is running. Checked the evap no frost pattern. Will need an evap and drier. ; ordrng 1 5303918274 (Evaporator) and 1 WPW10143759 (Drier), used 1 Shipping from stock"
Near Mentor, OH 44060
Corina B
Job Details: 07/20/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 CC that the clip fell out. Reattached the clip. Ran a calibration. Advised cust to run the hot water in the sink before starting the dishwasher. Optest ok.
Near Ravenna, OH 44266
Brian M
Job Details: 07/20/2020
WASHER WHIRLPOOL MVWC565FW2 Found new part damaged took pic Inspected washer found that what customer thought was dents was actually manufactured indents and match new part No issues found with washer Ran auto test and calibration OP Test Ok Customer is aware off design no need to r
Near Solon, OH 44139
Corina B
Job Details: 07/20/2020
WASHER MAYTAG MVWB765FW3 "CC that the unit is making a noise. Ran diag F0e3 overload f9e2 Water Ring Detected, Pump Drive System Problem, f7e9 Locked Rotor. Basket spins freely. Ran a calibration. Ran a Manuel agitate and spin. Started a rinse and spin with clothes. Advised cust
Near Solon, OH 44139
Corina B
Job Details: 07/20/2020
REFRIGERATOR KITCHENAID KSC24C8EYY02 CC that the unit is not dispensing ice. Found a wire to the door broken. Will need a new door. Door is no longer available. ; ordrng 1 W10367517 (Door)
Near Beachwood, OH 44122
Joe O
Job Details: 07/20/2020
DRYER MAYTAG MEDB766FW0 "Cc: wrinkled clothingFound unit water supply was hot water. Unit designed to work with cold water. Ran test cycle, unit is cycling heat and has good air flow. Op test ok"
Near Edgewood, OH 44004
Jeff M
Job Details: 07/20/2020
WASHER MAYTAG MVWB835DW I plug the unit in I could not even get it to turn on there is power to the unit. control board and user interface; ordrng 1 W10861510 (console) and 1 W11100602 (cntrl-elec)
Near Mayfield Heights, OH 44124
Joe O
Job Details: 07/20/2020
REFRIGERATOR WHIRLPOOL WRT311FZDT00 "Cc: frost and freezer burn in freezer, ice tastes like garlicFound temps in freezer section at 12 degrees. Customer states products form moisture in the bags and containers when put in the freezer then turn into frost. Customer has freezer over stocked,
Near Willoughby, OH 44094
Joe O
Job Details: 07/20/2020
DRYER MAYTAG MED5100DW1 Cc: not drying properlyFound outside vent is not opening to allow air to flow. There is a water pipe in the way of the vent(took pic). Found error code f4e3(restricted air flow). Needs plumber to move pipe. Unit functioning as designed. Op test ok
Near Willoughby, OH 44094
Joe O
Job Details: 07/20/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Cc: ui not seated properlyReseated ui. Op test ok
Near Kirtland, OH 44094
Joe O
Job Details: 07/20/2020
REFRIGERATOR WHIRLPOOL WRF540CWHZ02 Cc: unit not sitting levelAdvised customer the unit has no rear leveling. Advised the floor is not level. Unit functioning’s designed. Op test ok
Near Warrensville Heights, OH 44128
Corina B
Job Details: 07/20/2020
REFRIGERATOR WHIRLPOOL ED2KVEXVB01 "CC that the unit is not dispensing ice. Found the pins on the plastic tab broken. Will need a new bracket. ; ordrng 1 WP2180226 (Bracket), used 1 Shipping from stock"
Near Warrensville Heights, OH 44122
Joe O
Job Details: 07/20/2020
WASHER MAYTAG MHW5630HC0 "Cc: not working, error codesUnit displays err. Could not enter diagnostics. Needs control and ui; ordrng 1 W11322901 (cntrl-elec) and 1 W11325569 (cntrl-elec)"
Near Atwater, OH 44201
Brian M
Job Details: 07/20/2020
WASHER MAYTAG MHW5630HC0 Installed control and dispenser Ran auto test OP Test Ok
Near North Ridgeville, OH 44039
David R
Job Details: 07/20/2020
DRYER MAYTAG MED5630HW1 Replaced part. Good. Op test ok
Near North Olmsted, OH 44070
David R
Job Details: 07/20/2020
REFRIGERATOR WHIRLPOOL KFIS29PBMS00 "Replaced parts. Tested. Filter drier clogged twice. Recovered refrigerant, replaced comp, evap, and drier, pulled 28”vac w/ pump, watched, good, charged 5.5oz r134a, unit cooling, pressures good, op test ok. Give 24 hours to return to normal temps"
Near Atwater, OH 44201
Brian M
Job Details: 07/20/2020
DRYER MAYTAG MED5630HC1 Cc unit not drying well Found unit operating as design but venting system to long to vent properly Advised to install vent fan or find different route to vent it OP Test Ok
Near Fairview Park, OH 44126
David R
Job Details: 07/20/2020
OTR MICROWAVE WHIRLPOOL WMH32519HZ4 Replaced part. Asked customer about lights in unit. Said they are coming on and going off like they should. Ran unit a couple of times. Good. Made it all the way through. Op test ok
Near Cleveland Heights, OH 44118
Dan H
Job Details: 07/20/2020
RANGE WHIRLPOOL MGR5770ADW "Customer complaint that oven is not heating properly, started bake for 350 degrees, igniter glowed burner lit, oven heated up to 350 degrees, unit is operating as designed"
Near Cleveland Heights, OH 44106
Dan H
Job Details: 07/20/2020
DRYER KENMORE 86673100 "Customer complaint that unit is making a loud noise, started normal dry cycle, no unusual noises heard, unit is operating as designed"
Near North Madison, OH 44057
Jason N
Job Details: 07/20/2020
REFRIGERATOR FRIGIDAIRE FRT17B3AZ3 "Cc unit freezer not defrosting Checked defrost timer contacts, checked good, defrost heater resistance 40.2ohms, this is good. Unit needs defrost bimetal. ; ordrng 1 5303918202 (thermostat,defrost1680), used 1 SHIPPING (shipping and handling) from stock"
Near Cleveland, OH 44108
Dan H
Job Details: 07/20/2020
REFRIGERATOR KENMORE 106.5909999 "Customer complaint that unit is not cooling, fresh food temperature at 64 degrees, freezer section temperature at 38 degrees, evaporator fan is running, good frost pattern on evaporator, compressor and condenser fan are running, unit needs new thermosta
Near Lorain, OH 44053
Gabriel P
Job Details: 07/20/2020
REFRIGERATOR WHIRLPOOL WRS322FDAM04 no answer they call me back on phone they are letting me in replace parts opt test ok
Near East Cleveland, OH 44112
Dan H
Job Details: 07/20/2020
DISHWASHER WHIRLPOOL KDTM404KPS0 "Customer complaint that unit is not draining, ran diagnostics, unit would not run test cycle, unit kept flashing 9-1(no drain) error code, canceled cycle, ran diagnostics again, all lights lit up, unit did nothing else, unit needs new control ; ordrng 1
Near Cleveland, OH 44106
Dan H
Job Details: 07/20/2020
WASHER AMANA NTW4516FW3 "Customer complaint that unit stopped working, confirmed, installed new control, op test no good , still nothing working, 120vac to control, unit needs new control w11170317; ordrng 1 w11170317 (Cntrl)"
Near Madison, OH 44057
Jason N
Job Details: 07/20/2020
DISHWASHER MAYTAG MDB8959SFZ4 "Cc unit not powering onChecked power at outlet, good at 123v. Checked power at control board, 0v. Checked power at j-box under unit, found hot wire burnt at wire nut connection. Cut out burnt wiring, replaced wire nut. Ran wash test then cancel drain. Op
Near Ashtabula, OH 44004
Jeff M
Job Details: 07/20/2020
WASHER WHIRLPOOL WTW4800XQ1 "The unit in all manual tests op tested good I ran a tachometer test cycle tested good. automated test cycle tested good. The unit spins drains during an automatic cycled but the unit will throw a basket speed fault code needs a new control board estimate
Near South Amherst, OH 44001
Gabriel P
Job Details: 07/20/2020
REFRIGERATOR KITCHENAID KRFF507ESS01 Replace parts opt test ok
Near Perry Township, OH 44077
Jason N
Job Details: 07/20/2020
OTR MICROWAVE MAYTAG MMV1175JZ0 "Cc unit good lamp and socket brokenFound broken end of lamp still inside bulb socket. Removed, did not see any sign of socket being broken. Replaced anyway using customer supplied pre Id part. Installed new lamp. Tested light, Illumination returned. Op t
Near Maple Heights, OH 44137
Corina B
Job Details: 07/20/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "CC that the ice maker is not making ice. Cycled ice maker not cycling. Replaced the ice maker from t/s. Cycled, filled. Optest ok; used 1 W10882923 (Ice maker) from stock"
Near Parma, OH 44134
Corina B
Job Details: 07/20/2020
WASHER AMANA NTW4516FW3 CC that the unit is not working. Found the cold water is not coming into the unit. Will need a plumber. Optest ok.
Near South Amherst, OH 44001
Gabriel P
Job Details: 07/20/2020
WASHER GE GTW460ASJ0WW Replace drive belt but unit still acting funny also has a weird clicking sound found error ui software version critical call ge tech line he said it needs a software update cause is not recognizing lid switch also to replace switch seen s working intermit
Near Parma, OH 44134
Corina B
Job Details: 07/20/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 CC that the unit is not cooling and the contro is blank. Confirme. Control is not responding. Replaced he control from t/s. Programmed the control. Optest ok; used 1 Wpw10503278 (Control) from stock
Near North Kingsville, OH 44030
Jeff M
Job Details: 07/20/2020
WASHER MAYTAG MHW5630HC0 Installed new part unit tested good
Near Olmsted Falls, OH 44138
Corina B
Job Details: 07/20/2020
REFRIGERATOR MAYTAG MFI2569YEM0 Replaced the paddle. Optest ok.
Near Painesville, OH 44077
Jason N
Job Details: 07/20/2020
WASHER MAYTAG MVWC200XW3 "Cc unit making a weird noiseCustomer recorded video of unit making noise.Ran auto test, unit making a grinding noise in agitation. Found belt pulley rubbing on belt guard. Pulley is wobbly on shaft, but nut is tight. Unit needs splutch/pulley. Replaced u
Near Painesville, OH 44077
Jason N
Job Details: 07/20/2020
GAS RANGE FRIGIDAIRE FFGF3054TWC "Cc unit oven door shattered and large boil burner not lightingReplaced outer oven door glass using customer supplied pre Id part. Tested RF quick boil burner, sparking and gas is flowing but ignition happening after about 10 seconds. Replaced orifice hol
Near Kent, OH 44240
Brian M
Job Details: 07/20/2020
REFRIGERATOR MAYTAG MFF2055DRH00 Cleared evap and installed evap fan motor Also found evap pan clogged cleared pan OP Test Ok
Near Brook Park, OH 44142
David R
Job Details: 07/20/2020
DISHWASHER KITCHENAID KDFE104HWH0 "Cc same issue as last time. Unit is getting water. Wash motor not starting. Found 4-3, pump motor issue. Found same thing as last time, control not sending out power to pump. Replacing both at the same time. Also heater has a lot of discoloring and burnt
Near Cleveland, OH 44109
Corey L.
Job Details: 07/20/2020
WASHER WHIRLPOOL WTW4816FW2 "Customer complaint washer filling with water, confirmed, ran diagnostics no errors, found valve leaking, customer unplugged unit when he heard drain pump kick on in flood mode, replaced valve, calibrated, op test good"
Near Streetsboro, OH 44241
Brian M
Job Details: 07/20/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Installed dispensers and rack cover OP Test Ok
Near Bainbridge Township, OH 44023
Corey L.
Job Details: 07/20/2020
REFRIGERATOR GE ZIS48NYB "Customer complaint fridge and freezer getting warmer, temps were 41 in ff and 28 in frz, compressor kicked on while getting unit info, evap has good frost pattern, found evap fan not running, evap motor WR60X30349 is out of stock, quoted for repair if we
Near Westlake, OH 44145
Gabriel P
Job Details: 07/20/2020
DISHWASHER KENMORE 665.15113K216 "Replace drain hose,opt test ok test unit it drain"
Near Cleveland, OH 44111
Corey L.
Job Details: 07/20/2020
RANGE WHIRLPOOL WFG320M0BS3 "Customer complaint bake not preheating, confirmed, found ignitor failed, replaced with ts part, op test good ; used 1 12400035 (IGNITER) from stock"
Near Mantua, OH 44255
Brian M
Job Details: 07/20/2020
DISHWASHER IKEA IUD7555DS3 Cc unit not starting on all cycles and leaking at float switch Replaced float switch and UI buttons Ran test on all cycles all seem to be functioning OP Test Ok
Near Rocky River, OH 44116
Gabriel P
Job Details: 07/20/2020
WALL OVEN JENN-AIR JMW3430WP01 Call tech line spoke to bruce console getting 14 v dc console not responding it won’t even let get to diagnostics, customer will not repair
Near Cleveland, OH 44144
Corey L.
Job Details: 07/20/2020
WASHER WHIRLPOOL WTW5500XW2 "Customer complaint washer not ringing clothes out, and makes a loud noise, confirmed, found hub failed, unit needs hub asm; ordrng 1 W10324651 (hub), used 1 SHIPPING (shipping and handling) from stock"
Near Beachwood, OH 44122
Dan H
Job Details: 07/20/2020
REFRIGERATOR WHIRLPOOL WRS588FIHB00 "Installed new door, op test good"
Near Chesterland, OH 44026
Joe O
Job Details: 07/20/2020
WASHER MAYTAG MVWB835DW4 Installed control. Ran auto test and calibration. Op test ok
Near Roaming Shores, OH 44085
Jeff M
Job Details: 07/20/2020
WASHER MAYTAG MVWC565FW2 I was not able to find an issue there was no error codes stored into the machine unit tested good
Near Cleveland, OH 44111
Corey L.
Job Details: 07/20/2020
RANGE WHIRLPOOL WFG505M0BS3 "Customer complaint oven not lighting, confirmed, found ignitor failed, replaced its ts part, op test good; used 1 12400035 (IGNITER) from stock"
Near Parma, OH 44129
Corey L.
Job Details: 07/20/2020
RANGE FRIGIDAIRE FGGF3035RFC "Installed pressure regulator, op test good"
Near Beachwood, OH 44122
Dan H
Job Details: 07/20/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Customer complaint that unit is not making ice, confirmed, ice maker is not cycling, ice maker is receiving 120vac, unit needs new ice maker ; ordrng 1 W10873791 (Ice maker)"
Near North Royalton, OH 44133
David R
Job Details: 07/20/2020
REFRIGERATOR GE ZISS420NMAS "Cc not cooling. Temps is 35* in FZ and 49* in FF. Talked to Brian. No frost pattern on evap. Evap located in ceiling of FZ. Complete sealed system job. Broken/corroded wires to Icemaker, causing it not to work. Non repairable. Wires go right into cabinet
Near Brecksville, OH 44141
Dan H
Job Details: 07/20/2020
REFRIGERATOR KITCHENAID KSSC42QVS02 "Installed new air damper, op test good"
Near Montville, OH 44064
Jeff M
Job Details: 07/20/2020
REFRIGERATOR WHIRLPOOL ED5JHAXML00 Installed new part unit tested good
Near Garfield Heights, OH 44105
Dan H
Job Details: 07/20/2020
REFRIGERATOR MAYTAG MSC21C6MFZ00 "Customer complaint that unit is not dispensing ice, confirmed, found ice maker thermistor hanging down, found evidence that ice maker is harvesting prematurely, unit needs new ice maker ; O-emld tckt"
Near Mentor, OH 44060
Jason N
Job Details: 07/20/2020
REFRIGERATOR GE GFE29HSDASS "Cc unit temps spikingCustomer states ff section will periodically read 40-43 degrees when set at 36. Freezer is always normal. Ran diagnostics, no fault codes stored. All thermistor checks reading accurate temps. All fans operations checked good. Advised
Near Olmsted Falls, OH 44138
Corey L.
Job Details: 07/20/2020
REFRIGERATOR WHIRLPOOL WRT311FZDZ01 "Replaced cover, op test good"
Near MENTOR ON THE, OH 44060
Joe O
Job Details: 07/20/2020
REFRIGERATOR WHIRLPOOL WRF560SMYW05 Cc: door not closing properlyFound freezer floor completely frosted over. Found drain tube plugged up. Cleared drain tube and ice build up. Needs p trap; ordrng 1 W11190084 (tube-drain)
Near Aurora, OH 44202
Brian M
Job Details: 07/20/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM14 Cc unit still not making ice Found unit to have no icemaker errors ran several test harvest no issue Ran fill test no issue Advised to drop temps in freezer to help with ice production
Near Aurora, OH 44202
Brian M
Job Details: 07/20/2020
DRYER MAYTAG MEDX655DW1 Cc unit hard to latch Replaced striker and latch OP Test Ok
Near Eastlake, OH 44095
Jason N
Job Details: 07/20/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Could not install condenser at this time. Too difficult to remove and install as one technician. Will need second tech out to assist, preferably with lok-ring"
Near Lakewood, OH 44107
Dan H
Job Details: 07/20/2020
DISHWASHER MAYTAG MDB8989SHZ0 "Customer complaint that unit is not starting, started normal wash cycle, unit filled, wash motor never started, wash motor is receiving 120vac , installed new sump assembly, op test good"
Near Thompson, OH 44086
Jeff M
Job Details: 07/20/2020
COOK TOP KITCHENAID KICU500XSS01 The module assembly test to be replaced I call tech line and then I called safety departments they will cover the entire repair; ordrng 1 W10857230 (module), used 1 SHIPPING (shipping and handling) from stock"
Near Avon Lake, OH 44012
Gabriel P
Job Details: 07/20/2020
DISHWASHER KITCHENAID KDTM404ESS2 This time found leaks coming from float switch gave customer estimate on part need he will try to fix him self if he can’t he will call us for repair
Near Berea, OH 44017
Corina B
Job Details: 07/20/2020
DISHWASHER KITCHENAID KUDI02CRBS2 "CC that the unit is not working. Found the pump and motor are not running. Has 120 volts to the pump and motor. Will need a new pump and motor. ; ordrng 1 WPW10780877 (Pump and motor), used 1 Shipping from stock"
Near Mentor, OH 44060
Jeff M
Job Details: 07/20/2020
REFRIGERATOR KITCHENAID KRFF507HPS Installed new part unit tested good
Near Avon Lake, OH 44012
Gabriel P
Job Details: 07/20/2020
WASHER MAYTAG MVWB965HC0 Call tech line spoke to david, explain him we replace control twice and console once also replace valve but valve is damage again they said customer may have strong pressure on the home that may be killing the valve also tech line said to make sure water
Near Avon, OH 44011
Gabriel P
Job Details: 07/20/2020
WALL OVEN WHIRLPOOL WOD97ES0ES02 Found error code f1e0 user interface failure and f1e2 stuck key shorted console getting 14v dc but not responding gave estimate customer going to call whirlpool for coverage on parts but if not she will contact us back if she wants to move forward with re
Near Parma, OH 44134
Corey L.
Job Details: 07/20/2020
MICROWAVE MAYTAG MMV5208WQ1 "Customer complaint mw not heating, confirmed, found mag failed, unit needs magnetron, found mag and interior body covered for 10 yrs unit is under 10 yrs; ordrng 1 W10222507 (magnetron), used 1 SENIORDISCOUNT (senior discount) from stock"
Near Strongsville, OH 44149
David R
Job Details: 07/20/2020
WASHER WHIRLPOOL MVWC360AW0 "Customer said unit would not go past sensing, customer looked up and preformed diagnostics, said no error codes. Today, customer was telling me the problem and started it on regular cycle. Unit started normally, sensing locked and unlocked, locked again.
Near Bedford Heights, OH 44146
Brian M
Job Details: 07/20/2020
DRYER WHIRLPOOL WED5100HW0 Cc of noise Heard noise found noise actually being caused by a damaged blower wheel needs blower wheel Needs blower wheel ; ordrng 1 WP697772 (blower wheel)
Near Euclid, OH 44123
Jason N
Job Details: 07/20/2020
REFRIGERATOR MAYTAG MFI2665XEW1 "Cc unit not dispensing water or making iceConfirmed no water will dispense. Checked water source in, good psi. All valves are receiving power when commanded. Able to dispense small amounts of water after removing and reinserting bypass cap. Unit needs fi