We serviced a
ROPER WASHER
Model RTW4516FW0
Near Avon, OH 44011
Dan H
Job Details: 05/09/2017
Customer complaint that unit is not filling with water, ran diagnostics no error codes found, started normal wash cycle, unit filled and advanced to wash cycle, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent ; Job Cmpltd,
We serviced a
AMANA DRYER
Model NED4655EW1
Near Lorain, OH 44053
Dan H
Job Details: 05/09/2017
Installed new timer, t-x and t-f contacts both open, talked to gs unit needs new timer; ordrng 1 W11043389 (TIMER), schdld next appmnt for 5/15 MON 8
We serviced a
MAYTAG REFRIGERATOR
Model MFD2561HEB
Near Avon, OH 44011
Dan H
Job Details: 05/09/2017
Customer complaint that unit is not cooling, fresh food section temperature at 66 degrees, freezer section temp at 66 degrees, evaporator fan is running, no frost pattern on evaporator, condenser fan is running, compressor is not running, applied 120vac from power supply box, compressor did not start, compressor is seized, unit needs new compressor; ordrng 1 W10160407 (compressor), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 5/15 MON !
We serviced a
WDT780SAEM2 WHIRLPOOL
Model DISHWASHER
Near Bay Village, OH 44140
Paul H.
Job Details: 05/09/2017
Called Techline, spoke with John, dishwasher is manufactured with components that do not give off an odor, stated to clean at least once a month, said to make sure there is a high point/ air gap for drain line, which there is, said that it has to be mineral related with the water, SR#7719002092.; Job
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX2FHDXVY06
Near Geneva, OH 44041
Arthur V
Job Details: 05/09/2017
Found unit not going into defrost. Heater and bi metal check good. Needs jazz bd. Replaced with truck stock and programmed control for code 01. Put unit into forced defrost. Unit started to defrost. Cyst to leave off for 24 hrs to completely defrost and then restart unit ; used 1 WPW10503278 (MUST RETURN**CORE*CTRL BOARD) from stock, Job Cmpltd,
We serviced a
FGHC2331PFAA FRIGIDAIRE
Model REFRIGERATOR
Near Lorain, OH 44053
Paul H.
Job Details: 05/09/2017
Replaced UI, all LEDs function now, customer has had sound concerns, played a video on his cell phone, hard to discern exactly what is going on in cell video, documenting in PVR for customer, unable to troubleshoot sound issue further at this time.; Job Cmpltd
We serviced a
MFI2269FRZ00 MAYTAG
Model REFRIGERATOR
Near Mentor, OH 44060
Corina B
Job Details: 05/09/2017
Found ice build up on the evap. Found the ice maker seal completely off. Took steamer and steamed the ice. Talked to GS and he said this could be the reason why there is ice build up. Replaced the seal. Optest ok.; Job Cmpltd,
We serviced a
WTW4816FW1 WHIRLPOOL
Model WASHER
Near Eastlake, OH 44095
Corina B
Job Details: 05/09/2017
Cust showed pop, pic sent. Ran diag, no codes. Ran a calibration. Ran a drain and spin. Advised cust when running a drain and spin to have more clothes then just one article of clothes. The outer shell had burrs in the middle. Cust did not want to replace. Took sandpaper and filed down the burrs. Cust is happy with it. Optest ok. ; Job Cmpltd
We serviced a
GDS18LBR/GDS18SB GE
Model REFRIGERATOR
Near Willoughby Hills, OH 44094
Corina B
Job Details: 05/09/2017
CC that its not cooling. Ff 53.8* fz 40.8. Amp draw 1.5 dropped to 1.1 watt 137 Found the evap front right cover in ice. Steamed the evap. Checked the heater, bi metal, timer all checked good. Will need a evap, dryer filter, heat exchange. Had Greg check for the evap. The evap is no longer available.
We serviced a
MAV8600AWW WHIRLPOOL
Model WASHER
Near Chester Township, OH 44026
Corina B
Job Details: 05/09/2017
We serviced a
MDBF550AWB WHIRLPOOL
Model DISHWASHER
Near Elyria, OH 44035
Paul H.
Job Details: 05/09/2017
Crack in bottom of tub, ran inquiry, has 240 month part and labor, no charge to customer, no part number on breakdown, GS to research further, advised customer
We serviced a
MDB4949SDZ0 MAYTAG
Model DISHWASHER
Near Avon, OH 44011
Paul H.
Job Details: 05/09/2017
Ran diagnostic cycle, no error codes logged, heating element is warped and has corrosion on it, ordering a heating element, allow unit to complete test cycle and observed, went through test fine, ; ordrng 1 W10703867 (heater)
We serviced a
MFT2976AEM00 MAYTAG
Model REFRIGERATOR
Near Sheffield, OH 44054
Paul H.
Job Details: 05/09/2017
Placed unit in test 4 to drive three way to home position, evacuated system, replaced compressor and drier, drier that came with compressor was damaged, used one from t/s, went to access RC evap, found it completely frosted over, this was causing issues not the sealed system, defrosted RC evap, pressure tested system, no restrictions, pulled system to 30" vacuum for 15 minutes, held, charged with 5.5 oz of R-134A, pressure good, sealed system, ordering fan and thermistors for RC defrost issue; ordrng 1 W10633627 (motor-evap) and 1 WPW10277799 (harns-wire), used 1 WPW10143759 (DRIER)
We serviced a
WRF989SDAM03 WHIRLPOOL
Model REFRIGERATOR
Near Lorain, OH 44053
Paul H.
Job Details: 05/09/2017
With units history, Called Techline, spoke with TJ, gave history, deemed non-repairable, file SR#7718991995,
We serviced a
KDTE204ESS1 WHIRLPOOL
Model DISHWASHER
Near Highland Heights, OH 44143
Jeff M
Job Details: 05/09/2017
The right ajuster is broke
We serviced a
WTW7340XW WHIRLPOOL
Model WASHER
Near Garfield Heights, OH 44125
Jeff M
Job Details: 05/09/2017
Unit is leaking water bearings are very loud also the winter drum is hard to remove a new hub is needed also; ordrng 1 280146 (rotor) and 1 W10435302 (bearing) and 1 W10820039 (HUB) and 1 WPW10178988 (RPS) and 1 WPW10419333 (STATOR),
We serviced a
KUDC03FVSS0 KITCHENAID
Model DISHWASHER
Near Brecksville, OH 44141
Jeff M
Job Details: 05/09/2017
Found the rinse aid cap was burned melted from the heating element that was causing the smell customer has been also filling the rinse aid with the cap Not sealing properly which was causing a lot of suds in the unit and for it to leak customer is more than capable installing the new cap
We serviced a
KRSC503ESS00 KITCHENAID
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Chad P.
Job Details: 05/09/2017
Found liner seperating cauing doors to be uneven. Needs fz door replaced. Acvised it will take a while for door to come in. If it arrives and we have not contacted you for install appt please contact the offic
We serviced a
RF367LXSQ4 WHIRLPOOL
Model RANGE
Near Perry, OH 44081
Corina B
Job Details: 05/09/2017
CC that the breaker keeps tripping. Found the term block is melted to the frame. Will need a new term block and cord.
We serviced a
WDT780SAEM1 WHIRLPOOL
Model DISHWASHER
Near Wickliffe, OH 44092
Corina B
Job Details: 05/09/2017
CC that the dw is not cleaning the dishes. Ran diag. No codes. Ran a test cycle. Water just sat there. Removed front panel. Checked the light blue wires to the wash motor open and 120 v. Will need a new pump and motor. Talked to GS to order the part. ; ordrng 1 WPW10605057 (pump&motor),
We serviced a
WDF320PADB2 WHIRLPOOL
Model DISHWASHER
Near Willowick, OH 44095
Corina B
Job Details: 05/09/2017
Found the lower spray arm fell off and melted to the heater. Will need a new lower spray arm. Talked to GS to order part. Cust said he could install part does not need a return visit. ; ordrng 1 WPW10319027 (arm-spray),
We serviced a
MAYTAG WASHER
Model MVWB850WQ1
Near Westlake, OH 44145
Dan H
Job Details: 05/08/2017
Customer complaint of loud noise during spin cycle, found bearings worn, unit needs new bearings, installed new bearings, op test good ; used 1 W10435302 (BEARING105.51) from stock, Cllctd $362.30 CC Ref # 707128721, Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB850WQ1
Near Westlake, OH 44145
Dan H
Job Details: 05/08/2017
Customer complaint of loud noise during spin cycle, found bearings worn, unit needs new bearings, installed new bearings, op test good ; used 1 W10435302 (BEARING105.51) from stock, Cllctd $362.30 CC Ref # 707128721, Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADW2
Near Jefferson, OH 44047
Arthur V
Job Details: 05/08/2017
Replaced vent no good same issue called GS--- called wlp techline again and talked to Robert--file number7718999298 Robert talked to enginering and i was told to replaced motor sump assy and main control. ; ordrng 1 W10817264 (cntrl-elec) and 1 WPW10605059 (pump&motor), schdld next appmnt for 5/15 MON !,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Williamsfield, OH 44093
Robert A.
Job Details: 05/08/2017
, Cust had issue with cooling. Cust unplugged unit for 3 days and unit is now working properly. Temps good. Baffle opening and closing and evap fan motor is working. Both gaskets (fresh food ) need replaced and shelf for crispers needs replaced. Peice broken off of center rail. ; ordrng 2 W10571956 (gasket-fip)s and 1 WPW10326469 (rail-centr), schdld next appmnt for 5/12 FRI !
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDH3
Near Jefferson, OH 44047
Arthur V
Job Details: 05/08/2017
Found no voltage to fill valve --- found voltage to float switch and found float switch good. Needs control --; ordrng 1 W10906430 (CONTROL ), schdld next appmnt for 5/15 MON !,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS26LF8CSN
Near Bainbridge Township, OH 44023
Robert A.
Job Details: 05/08/2017
Installed valve, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
JENN-AIR REFRIGERATOR
Model JFD2589KES
Near Aurora, OH 44202
Robert A.
Job Details: 05/08/2017
Found comp not running, just buzzing, used jumper on comp, ng, stuck rotor, tapped system, 60psi, needs comp and drier
We serviced a
MAYTAG DRYER
Model MEDE300VW1
Near Chagrin Falls, OH 44023
Robert A.
Job Details: 05/08/2017
Found idler pulley making noise, replaced, ran unit, op test ok; used 1 279640 (PULLEY-IDLER21.10) from stock, , Job Cmpltd,
We serviced a
GE WASHER
Model WCVH6800J1MS
Near Garrettsville, OH 44231
Robert A.
Job Details: 05/08/2017
Ran diagnostics, fill code, tested valves, good flow or water, suds code, excess soap, suggest using less soap, tested panel, good, ran wash cycle, good, op test ok; Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MEDB835DW3
Near Brimfield Township, OH 44240
Robert A.
Job Details: 05/08/2017
Attached pigtail, plugged in, unit powered on, pressed start, unit running and heating, op test okOfr. 2500001607; Job Cmpltd,
We serviced a
MEDC215EW1 MAYTAG
Model DRYER
Near Lorain, OH 44055
Paul H.
Job Details: 05/08/2017
Adequate room size for intake air, tumbles and heats, exhaust air flow is issue, venting needs cleaned all the way to the outside, recommend semi rigid, flexible is what is installed currently; Job Cmpltd
We serviced a
NTW4516FW1 AMANA
Model WASHER
Near Lorain, OH 44052
Paul H.
Job Details: 05/08/2017
Unit was not level, adjusted, ran a rinse and spin with two big blankets, went through fine, proper extraction, op test ok.; Job Cmpltd,
We serviced a
106.54606300 KENMORE
Model REFRIGERATOR
Near Avon Lake, OH 44012
Paul H.
Job Details: 05/08/2017
Replaced start device on compressor, fired right up, waited a few minutes to observe cooling, the room is about 70F, unit has been unplugged since last visit, after about ten minutes, bottom coil of evaporator is 48.8F, dropping at a good rate, op test ok.;
We serviced a
MHW5100DW0 MAYTAG
Model WASHER
Near Rocky River, OH 44116
Paul H.
Job Details: 05/08/2017
Replaced bellow, op test ok.;
We serviced a
MDB8959SFZ4 WHIRLPOOL
Model DISHWASHER
Near Westlake, OH 44145
Paul H.
Job Details: 05/08/2017
Started a wash to check for leaks, found none, discussed leaking symptoms with customer, stated it occurs intermittently and drips from either side when it occurs, discussed how certain items being loading in a manner that deflects water to front lip of tub could cause this, ran a diagnostic cycle to check overall performance, everything checked fine, no errors, visually inspected sprayarms, good, op test ok.; Job Cmpltd
We serviced a
MEDB835DW3 MAYTAG
Model DRYER
Near North Ridgeville, OH 44039
Paul H.
Job Details: 05/08/2017
Replaced harness, ran diagnostics, cleared error history, ran auto test, proceeded through test fine, started three different cycles afterwards to double check, all started fine, op test ok, also noticed a scratch on top panel that was not done by me, pointed out to customer.; Job Cmpltd
We serviced a
WRF535SMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Wickliffe, OH 44092
Jeff M
Job Details: 05/08/2017
Icemaker was not receiving any power at point l/n i unpluged the ice maker and found that the seconed pin down was recessed into the plug. I pushed the pin back in place the ice maker was gettin 120vac unit op tested good ; Job Cmpltd,
We serviced a
KFDD500ESS02 KITCHENAID
Model RANGE
Near Solon, OH 44139
Jeff M
Job Details: 05/08/2017
Called wp tl file# 7718981848 The unit has the nonstick enamel coating peeling off see pictures I called Whirlpool Tech one they will submit the claim over for research possible replacement nonrepairable; Job Cmpltd,
We serviced a
LWA30BW WHIRLPOOL
Model WASHER
Near Solon, OH 44139
Jeff M
Job Details: 05/08/2017
The washer belt was slipping i cleaned the pulleys off there was a bit of Grease fron the tranny unit op tested good ;
We serviced a
KBSD618ESS00 KITCHENAID
Model REFRIGERATOR
Near Bentleyville, OH 44022
Jeff M
Job Details: 05/08/2017
Dispenser has water leaking down the front was unable to duplicate issue I clean the water out watched it for 20 minutes could not find any water reforming. What I'm suspecting to be the issue is the running water drip when they remove their cup from the water dispenser and it's overflowing the dispenser simulating a leak; Job Cmpltd
We serviced a
WRS322FDAM04 WHIRLPOOL
Model REFRIGERATOR
Near Brecksville, OH 44141
Chad P.
Job Details: 05/08/2017
Confirmed strong plastic take in water. Avised that unit is so new that this is normal and nothing can be done. Advised to keep flushing outnthe system and over time this issue will go away. ; Job Cmpltd
We serviced a
GI6FDRXXY07 WHIRLPOOL
Model REFRIGERATOR
Near Broadview Heights, OH 44147
Chad P.
Job Details: 05/08/2017
Parts code S38253Found duckbill failed. Removed and installed drain tube kit. Cleared lice and ice. Op test ok. ; used 1 W10619951 (TUBE-DRAIN)
We serviced a
KFXS25RYMS4 KITCHENAID
Model REFRIGERATOR
Near North Royalton, OH 44133
Chad P.
Job Details: 05/08/2017
Found freezer light switch stuck. Corrected. Reset filter status light and showed cust how to do it. Op test ok.
We serviced a
KDFE104DWH2 KITCHENAID
Model DISHWASHER
Near Strongsville, OH 44149
Chad P.
Job Details: 05/08/2017
Found that if door has been closed for a couple minutes and control is not prompted unit goes idle. Door must be opened and closed again or start key must be pressed to wake the control op. Op test ok.
We serviced a
MAYTAG WASHER
Model MHW3505FW0
Near Streetsboro, OH 44241
Robert A.
Job Details: 05/08/2017
Installed bellow, op test ok; Job Cmpltd,
We serviced a
GE WASHER
Model PFWS4605LOMG
Near Painesville, OH 44077
Arthur V
Job Details: 05/08/2017
Found door hanging and not closing properly. Tightened screws holding door to hinge and door closing properly now. Called ge techline about smart dispenser system for the unit (see pics) ----customer cleaned out tank and i took hoses off and cleaned them out. Ran pump test and unit working now customer to monitor ; , Job Cmpltd,
We serviced a
KODE500ESS01 KITCHENAID
Model WALL OVEN
Near Strongsville, OH 44149
Chad P.
Job Details: 05/08/2017
Found unit making a loud buzzing noise behind the control panel only when unit is being run on convect bake at high temps. Noise only exists when convect fan runs. Removed oven and ran unit on convect bake at 450. Noise reduced but still existed. Tightened boards, panels and screws in the area. Reinstalled unit and ran convect nake again at 450. Noise did not return. Spoke with fb on matter. ; Job Cmpltd, saved tckt [SdLink\291007a.png], saved tckt [SdLink\291007b.
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Parma, OH 44130
Chad P.
Job Details: 05/08/2017
Operations with washer normal. Cust dryer vent is packed full. Advised cust to change vent wit metal flexline and dry times will go back to normal. ; Job Cmpltd
We serviced a
MEDX655DW1 MAYTAG
Model DRYER
Near Solon, OH 44139
Jeff M
Job Details: 05/08/2017
Start button switch poped out the its clip. I put the start switch back and correct position show the customer how to properly press start on the dryer unit tested good; Job Cmpltd,
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Parma, OH 44130
Chad P.
Job Details: 05/08/2017
Operations with washer normal. Cust dryer vent is packed full. Advised cust to change vent wit metal flexline and dry times will go back to normal. ; Job Cmpltd
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53520CS5
Near Solon, OH 44139
Robert A.
Job Details: 05/08/2017
Found key working, light not changing, checked c/b, stuck relay, needs bd; ordrng 1 W11100597 (CONTROL), schdld next appmnt for 5/15 MON !,
We serviced a
MVWB850YG0 MAYTAG
Model WASHER
Near Parma, OH 44134
Chad P.
Job Details: 05/08/2017
Installed parts listed. Op test ok. ; Job Cmpltd,
We serviced a
WRT314TFDW00 WHIRLPOOL
Model REFRIGERATOR
Near Rocky River, OH 44116
Paul H.
Job Details: 05/08/2017
Took temps, FC 46F, RC 55F, checked back of unit, compressor has definitely been worked on and/or replaced, discussed symptoms with FB, ordering evaporator and filter/drier, side note, rear rollers needs replaced as well; ordrng 1 W10836706 (evaporator) and 1 W10843121 (drier-tube) and 2 WPW10475495 (roller-cab)s
We serviced a
MVWC415EW1 MAYTAG
Model WASHER
Near Westlake, OH 44145
Paul H.
Job Details: 05/08/2017
Ran diagnostics, no errors, ran auto test, good, observed a normal load as loaded by customer, discussed loading, detergent, and bleach usage, noticed some ratcheting in agitate, waited for load to finish to investigate, load finished well, no excess vibration, however, ratcheting is being caused by pulley rubbing shield, pulley is NOT the culprit though, center shaft has upward and downward "play" this is causing issue, need to replace gearcase, ordering a replacement pulley and shield as well, belt is fine; ordrng 1 W10721967 (cam) and 1 W10806333 (gearcase) and 1 WPW10550173 (shield),
We serviced a
ZBD8920DSS GE
Model DISHWASHER
Near Mentor, OH 44060
Jeff M
Job Details: 05/08/2017
The door liner came bent c pics of the inner door needs too be re-ordered and I also meant to order the tub gasket also. Customer would also like the dishwasher pulled out from underneath the countertop roughly a inch. I did install the spary arm ; ordrng 1 WD08X10032 (tub gasket) and 1 WD31X10131 (door inner & gasket),
We serviced a
KDTE104ESS2 whirlpool
Model dishwasher
Near Solon, OH 44139
Jeff M
Job Details: 05/08/2017
The unti was not washing the main control was sending 120vac too the wash pump. The unit needs a new wash pump assy; ordrng 1 WPW10605057 (SUMP ASSY),
We serviced a
GE MICROWAVE
Model PVM1870SM3SS
Near WARRENSVL HTS, OH 44122
Robert A.
Job Details: 05/08/2017
Error, key pad shorted, no response from keys, reset connections, got unit to clear, tested, good, quoted panel/control; ordrng 1 WB07X11128 (assy control-panel) and 1 WB27X11068 (smart board), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS22EWMS7
Near Avon Lake, OH 44012
Dan H
Job Details: 05/08/2017
Customer complaint of ice build up in freezer section, found ice buildup common with evaporator drain tube clog, unit has duck bill style drain tube, unit needs new p trap style drain tube and ice cleared, cleared ice, installed new drain tube, op test good, part is covered per special project S38253; used 1 W10619951 (TUBE-DRAIN) from stock, , Job Cmpltd, saved tckt
We serviced a
WHIRLPOOL ICE MAKER
Model KUIS18NNXB0
Near Painesville, OH 44077
Arthur V
Job Details: 05/08/2017
Found grid with a broken wire. Unit needs grid and cleaned ----16 oz cleaner. Reschedule at cust request ; ordrng 1 4396808 (cleaner-im) and 1 WP2313637 (grid-cuttr), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 5/16 TUE !
We serviced a
WRF532SMBM01 WHIRLPOOL
Model REFRIGERATOR
Near Solon, OH 44139
Jeff M
Job Details: 05/08/2017
Icemakers not working jump t/h nothing happened I tested L and N the unit is getting 120vac. The unit needs a new ice maker. I looked through my truck stock I could not locate the part I did receive an icemaker the other day not sure if its 4390 ; ordrng 1 W10884390 (ICE MAKER ASSY)
We serviced a
WED7300DW1 WHIRLPOOL
Model DRYER
Near Parma, OH 44129
Chad P.
Job Details: 05/08/2017
Found blower wheel hitting the sides of its housing. Adjusted several times. Op test no good. Fins on blower are deformed. Seems to be poor injection molding. Needs blower wheel replaced. ; ordrng 1 WP694089 (BLOWER),
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB0
Near Cleveland, OH 44103
Dan H
Job Details: 05/08/2017
Installed new brackets, op test good ; Job Cmpltd,
We serviced a
MONOGRAM FREEZER
Model ZIR36NMERH
Near South Euclid, OH 44121
Robert A.
Job Details: 05/08/2017
Found evap drain frozen, , put into forced defrost, good, cleared ice and drain, op test ok; , Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model MVWC400XW0
Near Chardon, OH 44024
Corina B
Job Details: 05/08/2017
CC that the unit will not spin out the clothes. Put 6 bath towels in got them wet, put on a drain and spin. Optest ok. ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF532SMBB01
Near Mayfield Heights, OH 44124
Corina B
Job Details: 05/08/2017
CC that the fz has frost in it and the light does not come on. Found the door gasket was not hitting the frame. Took steamer and steam the gasket. There was ice build up on the the light switch. Steamed the light switch, is now working. Optest ok.; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model PRG3610NP
Near Moreland Hills, OH 44022
Corina B
Job Details: 05/08/2017
CC that the bake ignitor will not light. Found the bake ignitor was weak. Replaced the ignitor from t/s. GS said i could use the one from t/s. Heated oven to 350* optest ok. ; used 1 12400035 (IGNITOR 5299) from stock, , Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Mayfield Heights, OH 44124
Chris H.
Job Details: 05/08/2017
Customer complaint that unit is not making ice, jumped icemaker from t-h, icemaker did not cycle, icemaker is receiving 120 volts, is receiving water, unit needs anew icemaker, spoke with gs ordering part ; ordrng 1 WPW10300022 (icemaker), schdld next appmnt for 5/12 FRI !,
We serviced a
KITCHENAID DISHWASHER
Model KDFE304DWH0
Near Highland Heights, OH 44143
Chris H.
Job Details: 05/08/2017
Customer complaint that unit stopped responding, ui is not accepting commands, unit displayed a drain pump electrical error code, issue is not with pump, have continuity from control to pump, unit needs a new main control, spoke with gs ordering part ; ordrng 1 W10866116 (cntrl-elec), schdld next appmnt for 5/12 FRI 2-5,
We serviced a
KITCHENAID DISHWASHER
Model KUDS35FXBL3
Near MAYFIELD VILLAGE, OH 44143
Chris H.
Job Details: 05/08/2017
Installed new panel, control and harness, op test good ; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWC416FW0
Near Cleveland Heights, OH 44118
Chris H.
Job Details: 05/08/2017
Customer complaint that units basket moves around and that it wasnt spinning out clothes like it used to, ran diagnostics no codes stored, unit completed its service cycle, suspension is fine, ran load of towels, towels came out normal dampness, unit is operating as designed ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT106TFDB00
Near Mentor, OH 44060
Robert A.
Job Details: 05/08/2017
Recovered refrigerant, replaced comp, drier and evap, pulled 28" vac w/pump, watched, no change, charged 4.27oz r134a, pressures good, unit cooling, op test ok; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KUDS30FXSS9
Near Avon Lake, OH 44012
Chris H.
Job Details: 05/05/2017
Installed new control, user interface, harness and upper rack adjusters, unit op tested good ; Job Cmpltd,
We serviced a
AMANA WASHER
Model NTW4605EW0
Near Hiram, OH 44234
Robert A.
Job Details: 05/05/2017
Removed curtain from adj, ran diagnostics, no codes, ran recal, op test ok; Job Cmpltd,
We serviced a
AMANA WASHER
Model NTW4605EW0
Near Hiram, OH 44234
Robert A.
Job Details: 05/05/2017
Removed curtain from adj, ran diagnostics, no codes, ran recal, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW00
Near Walton Hills, OH 44146
Corina B
Job Details: 05/05/2017
CC that the ice maker is not making ice. Ff 35.4* fz 12.8*. Checked the ice maker 120v. Checked the fill tube frozen solid temp was set at 6, set temp to 4. Ran hot water on the fill tube. Cycled the ice maker and no water. Called GS and it needs a new water valve. The water line to the unit is leaking. Told cust they need to fix the water leak. Did not have a restrain on the water line. Turn the water off to the unit. Office to order part.; ordrng 1 WPW10498976 (valve), schdld next appmnt for 5/10 WED 8-11,
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS1
Near Solon, OH 44139
Corina B
Job Details: 05/05/2017
The soap dispenser gasket is coming off. Replaced the dispenser from the t/s. Ran a cycle test optest ok. ; used 1 W10861000 (DISPENSER-DISHWASHER 9492) from stock, , Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC400ESS01
Near Solon, OH 44139
Corina B
Job Details: 05/05/2017
CC that the filter cap would not come off. Twisted the cap ccw and cap came off. Optest ok. ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFI2570FEZ02
Near Cleveland, OH 44107
Chris H.
Job Details: 05/05/2017
Customer complaint that unit is not dispensing ice, bin is full, depressed ice switch is not dispensing, remove icemaker assembly, motor has and wires leading to motor have continuity, tested for power from harness,unsure of correct voltage contacted wpl techline spoke with leon ref# 7718982935, said if i have power to replace the motor, further inspection discovered lf ff door is deformed not depressing door switch all the way unit needs a new lf ff door and ff door switch on the right side, spoke with gs ordering parts; ordrng 1 12002646 (light switch) and 1 W10915642 (LF FF DOOR ), schdld next appmnt for 5/12 FRI !,
We serviced a
MAYTAG WASHER
Model MVWC415EW1
Near Cleveland, OH 44103
Chris H.
Job Details: 05/05/2017
Customer complaint that unit is not spinning, water remains in tub, ran diagnostics found long drain error code, cleared code, found bobby pin in drain pump, removed debris from pump, op test good; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDF760SADM2
Near South Russell, OH 44022
Robert A.
Job Details: 05/05/2017
Ran diagnostics, no codes, no loop in drain hose, corrected, watched cycle, water temp after fill 73 deg, needs to be 120 deg, need to run hot water in sink before starting unit, Heater is working, op test ok; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model DISHWASHER
Near Moreland Hills, OH 44022
Corina B
Job Details: 05/05/2017
Found the hinges are fine. The dw was never mounted to the cabinets or the countertop. Which caused the frame to bend. Tried to adjust the feet to level unit out. The right side went in the left side was hitting the frame. ; C, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFI2570FEZ00
Near Cleveland, OH 44112
Chris H.
Job Details: 05/05/2017
Customer complaint that unit was not making ice, found icemaker fill line frozen, steamed out line, icemaker mold is filled, reinstalled icemaker, mold filled, op test good ;
We serviced a
WHIRLPOOL WASHER
Model CAE2743BQ0
Near Cleveland, OH 44121
Chris H.
Job Details: 05/05/2017
Customer complaint that unit will not start, states coin slide was recently serviced and since unit will not start, found coin slide out of adjustment not contacting switch, adjusted slide, unit started, op test good ; Job compltd
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS
Near Franklin Township, OH 44240
Robert A.
Job Details: 05/05/2017
Installed i/m, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2KHAXVQ01
Near Kent, OH 44240
Robert A.
Job Details: 05/05/2017
Installed filter housing, good, Customer has a saddle valve connected to the supply line (see pic), advised cust the flooding hazard associated with this type of valve, recommended cust have the valve replaced with an inline valve,, low water flow to unit; used 1 SENIORDISCOUNT (SENIORDISCOUNT), 1 SHIPPING (SHIPPING AND HANDLING), and 1 TJ80-56 (5/16" X 1/4" JOHN GUEST FITT) from stock, Job Cmpltd,
We serviced a
LFHB2741PF3 FRIGIDAIRE
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Paul H.
Job Details: 05/05/2017
Flex IM has thermistor damaged, needs replaced, also FC gasket not sealing properly on top middle, gasket is compressed, ordering gasket and IM; ordrng 1 243297606 (ice maker) and 1 5304501270 (GASKET)
We serviced a
FGHF2366PFAA FRIGIDAIRE
Model REFRIGERATOR
Near Elyria, OH 44035
Paul H.
Job Details: 05/05/2017
Needs pad kit, spoke with GS, office will contact NEW about, may require Electrolux certified tech;
We serviced a
KSSC42QKS01 KITCHENAID
Model REFRIGERATOR
Near Westlake, OH 44145
Paul H.
Job Details: 05/05/2017
FC is good, RC is over temp, went through service diagnostics, damper mototr is not operating, needs replaced, ; ordrng 1 WP2221296
We serviced a
KDFE104DWH2 KITCHENAID
Model DISHWASHER
Near Amherst Township, OH 44001
Paul H.
Job Details: 05/05/2017
Replaced UI, tested by invoking diagnostic cycle, op test ok.; Job Cmpltd,
We serviced a
WDF560SAFB1 WHIRLPOOL
Model DISHWASHER
Near Elyria, OH 44035
Paul H.
Job Details: 05/05/2017
Trim had popped off on RH side, reattached, looks good, op test ok.; Job Cmpltd,
We serviced a
WFW92HEFW0 WHIRLPOOL
Model WASHER
Near Avon Lake, OH 44012
Paul H.
Job Details: 05/05/2017
Tones were disabled, showed customer how to toggle, op test ok.; Job Cmpltd, saved tckt [SdLink\291048a.png], O-emld tckt [SdLink
We serviced a
MFT2778EEZ00 MAYTAG
Model REFRIGERATOR
Near Westlake, OH 44145
Paul H.
Job Details: 05/05/2017
Manually cleared all frost on RC evaporator, replaced thermistors and evap fan, excellent airflow, no noise, op test ok.; Job Cmpltd
We serviced a
MEDC200XW3 MAYTAG
Model DRYER
Near Columbia Township, OH 44028
Paul H.
Job Details: 05/05/2017
Found support roller sticking, replaced from t/s, tested, much quieter, op test ok.; used 1 349241T (ROLLER KIT) from stock, Job Cmpltd,
We serviced a
WRS571CIDB01 WHIRLPOOL
Model REFRIGERATOR
Near Moreland Hills, OH 44022
Jeff M
Job Details: 05/05/2017
The compression fitting has failed it was assembled properly. Recommend for the customer to the new compression fitting never professional put it on; Job Cmpltd
We serviced a
SVD8310S JENNAIRE
Model RANGE
Near Shaker Heights, OH 44120
Jeff M
Job Details: 05/05/2017
Unit was stuck in lock after self clean I powerdown the machine powered it back on and start playing with the self-cleaning function somehow got a to un lock the locking mechanism is discontinued customer just needed the unit unlocked;
We serviced a
JFC2290VEM8 JENNAIRE
Model REFRIGERATOR
Near Aurora, OH 44202
Jeff M
Job Details: 05/05/2017
the unit was leaking do too the drain unit need a p trap installed new part from ts unit op tested good ; used 1 W10619951 (TUBE-DRAIN) from stock,
We serviced a
MGS8880DS0 WHIRLPOOL
Model RANGE
Near Solon, OH 44139
Jeff M
Job Details: 05/05/2017
Unit was not igniting properly past 350° preheated the oven to 350° to verify the issue let the oven to cool down added a grounding wire and adjusted the igniter preheated the oven to 350° up test failed let the oven cool down and installed wiring harness from truck stock preheated the oven to 350° unti tested good ; used 1 WPW10701462 (HARNS-WIRE)
We serviced a
JGD8430ADN WHIRLPOOL
Model COOKTOP
Near Auburn Township, OH 44023
Jeff M
Job Details: 05/05/2017
Found 1screw broken off in rt frnt burner, unable to remove screws, will need to drill out or break will need new screws ignitors and orifices; ordrng 8 3368921 (screw-torx)s and 4 74009336 (ignitor)s and 1 74010772 (orifice ho) and 1 74010773 (holder-orf) and 1 74010774 (orifice ho) and 1 74010775 (holder-orf) and 4 8273062 (screw)
We serviced a
ISC23CNEXY02 IKEA
Model REFRIGERATOR
Near University Heights, OH 44118
Jeff M
Job Details: 05/05/2017
Ice maker is not producing any ice I tested at points L and N had not power should be 120vac The optics tested good the wiring harness and plugs were good needs a main control; ordrng 1 WPW10446514