We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDB00
Near Willoughby, Ohio 44094
Corina H
Job Details:
01/18/2022
"CC that the unit is not getting cold enough, the ice cream is soft. Confirmed. Fz20* ff 50* checked the frost pattern on the evap, good. Checked the control set at one. Raised the control to recommend setting. Advised cust to wait 24 hrs for temperature. Opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ00
Near Eastlake, Ohio 44095
Corina H
Job Details:
01/18/2022
"CC that the water is hammering, replaced the filter. Confirmed. Removed the filter used bypass plug, stopped hammering. Installed filter filled fine then started to hammer. Called BJ agreed on the filter head. Will need a new filter head. ; ordrng 1 W11346623 (Filter head), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Oberlin, Ohio 44074
David R
Job Details:
01/18/2022
Replaced door and screws. Good. Op test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Avon, Ohio 44011
Gabriel P
Job Details:
01/18/2022
"Replace filter housing and still barely any water pressure call bj senior tech and he help me diagnose situation ordering other parts ; ordrng 1 WPW10341320 (Dual valve) and 1 WPW10366790 (Resoirver tank), used 1 EDR1RXD1 (Filter), and 1 W10271543 (Fitting) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KUDE48FXSS5
Near Chagrin Falls, Ohio 44022
Brian M
Job Details:
01/18/2022
"Cc of leakFound leak coming from sump assembly Needs sump ; ordrng 1 WPW10455261 (pump&motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL STACKED W/D
Model WED560LHW2
Near Painesville, Ohio 44077
Brian M
Job Details:
01/18/2022
Cc f vibration noise Found if pushing in blower housing area unit is quit Found service pointer for blower seal ; ordrng 1 W11401018 (Seal)
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Kipton, Ohio 44049
David R
Job Details:
01/14/2022
Cc unit wont drain. Drain pump kicking on but not moving. Nothing stuck. Ordering drain pump and also need to take basket out to clean underneath if anything is down there.; ordrng 1 W10919003 (Drain pump)
We serviced a
JENN-AIR RANGE
Model JDS8850CDS02
Near University Heights, Ohio 44118
Manny
Job Details:
01/14/2022
"Replaced surface igniter, opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW8500BW0
Near Euclid, Ohio 44132
Corina H
Job Details:
01/14/2022
When removing the basket the tub ring cracked. Basket was seized used my car jack with a 2x4 to lift the basket up. Called BJ. ; ordrng 1 W10549509 (Basket)
We serviced a
KITCHENAID DISHWASHER
Model KUDM25SHWH1
Near South Euclid, Ohio 44121
Manny
Job Details:
01/14/2022
"Cc unit not starting, unit is receiving 124V to control but not power from control to UI, unit will need main control and UI, parts are discontinued"
We serviced a
WHIRLPOOL DRYER ELE
Model WED4800XQ3
Near Euclid, Ohio 44132
Manny
Job Details:
01/14/2022
"Cc unit making loud noise like motor is bad, removed back cover and blower wheel housing and found multiple pencils in the blower wheel causing the noise . Removed pencils ran normal cycle not noise. Opt test ok"
We serviced a
KITCHENAID DBL WALL OVEN
Model KEBS207BSS00
Near Cleveland, Ohio 44124
Corina H
Job Details:
01/14/2022
Replaced the ui and control. Brought core back for return heated both ovens to 375*. Made chocolate chip cookies. Opt test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHV0
Near Madison, Ohio 44057
Dan
Job Details:
01/14/2022
"Customer complaint that unit is not cleaning dishes, ran diagnostics, no error codes found, ran test cycle with glasses upright in racks, incoming water temperature at 89 degrees, glasses filled, noticed lower mechanical spray arm is not moving , unit needs new sump assembly , customer does not want repair ; ordrng 1 W11087376 (Sump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE DRYER
Model GLGR341AS1
Near Geneva, Ohio 44041
Dan
Job Details:
01/14/2022
"Customer complaint of loud squealing noise, confirmed, rear bearings need replaced, customer wants belt replaced also ; ordrng 1 5303281153 (Bearing kit) and 1 134503600 (Belt), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE WALL OVEN
Model JT5500EJ3ES
Near Mentor, Ohio 44060
Corina H
Job Details:
01/14/2022
Replaced the lower fan. Heated oven to 350*. Opt test ok
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Painesville, Ohio 44077
Dan
Job Details:
01/14/2022
"Customer complaint of squealing noise, confirmed, Noise is coming from in the gearcase, unit needs new gearcase; ordrng 1 W11454734 (Gearcase)"
We serviced a
JENN-AIR RANGE
Model JES9800AAQ
Near Painesville, Ohio 44077
Dan
Job Details:
01/14/2022
"Customer complaint that oven is not heating, downdraft does not work and oven light is not working, oven light is working, downdraft fan is working, started bake for 350 degrees, oven heated up, unable to duplicate the problem , unit is operating as designed"
We serviced a
MAYTAG DRYER
Model MGD6230RHW0
Near Painesville, Ohio 44077
Corina H
Job Details:
01/14/2022
"CC that the dryer turns on and the stops. Confirmed. Jumped the door switch out, dryer kept running. Will need a door switch and ui; ordrng 1 W11413566 (Ui) and 1 W11551763 (Door switch)"
We serviced a
WHIRLPOOL DRYER
Model WED7120HW1
Near Painesville, Ohio 44077
Dan
Job Details:
01/14/2022
"Customer complaint of long dry times and check vent warning comes on frequently, Customer started normal dry cycle, unit did flash check vent warning, found lint build up on blower wheel, cleared, warning still showed up, disconnected vent from unit and started cycle, unit completed cycle with no warning, unit is operating as designed , advised customer to have venting system cleaned"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Mentor, Ohio 44060
Dan
Job Details:
01/14/2022
"Customer complaint of grinding noise, confirmed, found kick plate installed backwards, corrected, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Mentor, Ohio 44060
Dan
Job Details:
01/14/2022
"Customer complaint of grinding noise occasionally and when door is opened , found ice maker turned on and not connected to water, turned ice maker off, found no grease in door pin , greased door pin, op test good"
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH08
Near Mayfield Heights, Ohio 44124
Jason N
Job Details:
01/14/2022
"Cc unit doors not sealing Found ff door gasket pulled away from door, unable to reseat. Installed new ff door gasket, ensured good seal to cabinet. Op test good."
We serviced a
KITCHENAID DISHWASHER
Model KUDI01ILBS1
Near Pepper Pike, Ohio 44124
Jason N
Job Details:
01/14/2022
"Cc unit leakingStarted wash cycle, observed unit. Found leak starting under unit, leaking from right side element terminal post. Terminal is corroded and gasket is deteriorated. Unit needs heater element replaced. ; ordrng 1 W10518394 (Element)"
We serviced a
MAYTAG OTR MICROWAVE
Model MMV4205BAW
Near Chagrin Falls, Ohio 44022
Jason N
Job Details:
01/14/2022
"Cc unit fan keeps running Customer stated unit fan kept running so she unplugged the unit. Plugged in unit, found magnetron powered up immediately. Power relay stuck on control board. Unit needs control board. Part(WPW10127098) is NLA. Called WP techline to document, Robert, confirmed part is NLA. Spoke to safety dept. verified techline notes. Advised customer can call WP safety if any questions."
We serviced a
KITCHENAID RANGE
Model KSGB900ESS0
Near Waite Hill, Ohio 44094
Jason N
Job Details:
01/14/2022
"Cc unit LF burner not igniting properly Customer stated LF burner will not light sometimes and flames on burner look different. Tested burners. Flame of RF burner is odd. Found LF and RF burner caps switched. Flames look proper. Found spark on LF burner is sparking off to the side of the burner head. Cleaned electrode. Sparking to top of burner head now, ignition test good."
We serviced a
WHIRLPOOL RANGE
Model WEE750H0HZ1
Near Willoughby, Ohio 44094
Jason N
Job Details:
01/14/2022
"Cc unit oven not working Customer stated unit display controls are not working for oven. Found unit in demo mode. Could not exit demo mode, display is not functioning correctly. Power cycled unit, display still no responding correctly. Unit needs console. Customer want to talk to WP first to see if they will exchange unit before we order parts. ; ordrng 1 W11335274 (Console)"
We serviced a
MAYTAG DRYER
Model MGDC465HW1
Near Mayfield Heights, Ohio 44124
Manny
Job Details:
01/14/2022
"Cc unit not drying properly, stated that that unit was replaced, ran cycle, unit is heating and has good air flow no issues found at this time, advise customer to avoid mix loads as small items will dry faster and sensor will see small items dry and stop the heating, unit is working as designed, opt test ok"
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Brook Park, Ohio 44142
Gabriel P
Job Details:
01/14/2022
"Found f5e2 lid lock wont lock is faulty replace from t/s opt test ok ; used 1 W10810403 (LID LATCH), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED8500DC3
Near North Ridgeville, Ohio 44039
Marie V
Job Details:
01/14/2022
"Replaced control, tested unit. Started drying. Advice cust to replace foil vent for rigid metal or flexible metal vent. Brought core for return. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Amherst, Ohio 44001
Angel
Job Details:
01/14/2022
Cc that unit started making grinding sound and light kept flashing so they unplugged it. Plugged unit back in and found unit in a flood mode cancelled it out ran diagnostics and had no error codes checked pressure hose and blew through it and could hear the air come out the tub fine. Looked underneath washer and looked good. So i ran a calibration and a auto test and passed explained to customer since she uses about 2 pods it could of been suds that caused issue going into the pressure hose. Explained 1 pod is enough to wash her clothes. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Solon, Ohio 44139
Brian M
Job Details:
01/14/2022
Installed belt and motor Ran auto test and calibration test OP Test Ok
We serviced a
WHIRLPOOL DRYER
Model MED6230HW1
Near Brooklyn, Ohio 44144
David R
Job Details:
01/14/2022
"Blower wheel is good, tested and found change stuck in baffles, removed, tested. Good. No noise, op test ok"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Parma, Ohio 44129
Gabriel P
Job Details:
01/14/2022
Found blower housing damage took pictures ; ordrng 1 WP8577230 (Blower housing) and 1 WP694089 (Blower)
We serviced a
MAYTAG WASHER
Model MVWB765FW1
Near Amherst, Ohio 44001
Angel
Job Details:
01/14/2022
Cc that unit was mot draining. Before testing unit i tried to drain water but nothing had to drain water out checked drain hose disconnected drain pump and made sure there was nothing obstructing it tub on bottom looks like it has some build up but is not clogging the hole. Reinstalled everything ran a auto test and opt test ng will need drain pump replaced could here it trying to run but will not drain water. Had to drain water out again replaced drain pump from truck stock tested. Opt test ok.; used 1 W10876600 (PUMP-WATER) from stock
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Solon, Ohio 44139
Brian M
Job Details:
01/14/2022
Cc of noise Found idler pulley damaged Replaced using truck stock OP Test Ok ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Parma Heights, Ohio 44130
Marie V
Job Details:
01/14/2022
"Took POP. CC that the u it stopped cooling on the freezer but fresh food works good. Confirmed. Unit is on a garage, this u it only works on environment that is controlled between 110* and 55*, it will work good. Bellow or higher it will trick the system. Advice cust to put unit in the basement or somewhere else but the garage on the winter time. Unit is working as designed, op test ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS22EWWH2
Near Brooklyn, Ohio 44144
David R
Job Details:
01/14/2022
"Cc unit had water coming out over floor. Found icemaker is making clicking noise and double filling causing water to leak under. Gave estimate for repair. No parts being ordered at this time. ; ordrng 1 D7824706Q (Icemaker) and 1 WPD7813010 (Harness), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW87HEDW0
Near Cleveland, Ohio 44105
Gabriel P
Job Details:
01/14/2022
When power turn on console start to sing and going crazy ordering ; ordrng 1 WPW10750477 (Panel)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Avon, Ohio 44011
Angel
Job Details:
01/14/2022
"Cc that unit is not heating. Ran diagnostics and found error code F4E3 motor not running and F7E1 no heat. Ohmed out heater and had 13ohms which is good ran. Test cycle and wash pump will not run checked for the heater and heater is working. Will need wash pump. Gave customer estimate stated that they will be shopping for a new one. Opt test ok charged service call.; ordrng 1 W11087376 (Sump pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJB
Near Kent, Ohio 44240
Brian M
Job Details:
01/14/2022
Cc freezer is not working Found unit in garage Advised customer that unit will shut down and not cool when outside temp is colder than 60 degrees Advised to move inside
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near Maple Heights, Ohio 44137
Marie V
Job Details:
01/14/2022
"Replaced motor, new motor is defective. Will have to reorder motor.; ordrng 1 279827 (Motor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Maple Heights, Ohio 44137
Marie V
Job Details:
01/14/2022
"Cc that the unit is not cooling. Compressor is shutting off after 5 seconds, watt is high same with amp, 9.amps. Unit will need new compressor. ; ordrng 2 W10843121 (Drier)s and 1 W11370574 (Compressor)"
We serviced a
WHIRLPOOL DRYER
Model WGD6400SW0
Near Brook Park, Ohio 44142
David R
Job Details:
01/14/2022
"Found wire on thermal fuse disconnected, corrected, good. Op test ok. Heat is good."
We serviced a
KITCHENAID RANGE
Model KSEG700ESS3
Near Cleveland, Ohio 44120
Gabriel P
Job Details:
01/14/2022
"Panel came in damage but customer still want it to put in,Replace panel,opt test ok"
We serviced a
KENMORE REFRIGERATOR
Model 10651792410
Near North Royalton, Ohio 44133
David R
Job Details:
01/14/2022
"Replaced water filter, door that was open was the door to filter. Good. Op test ok."
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Cleveland Heights, Ohio 44118
Gabriel P
Job Details:
01/14/2022
Replace timer and pulley opt test ok
We serviced a
WHIRLPOOL ICEMAKER
Model MIM1554ZRS0
Near North Royalton, Ohio 44133
David R
Job Details:
01/14/2022
Replaced reservoir. Took pic of cracks in old one. Also put new water filter in for customer. Let unit run. Called for water. Customer to monitor. Unit tab says takes about 45 mins for ice.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Broadview Heights, Ohio 44147
David R
Job Details:
01/14/2022
"Found motor shaft was missing, was in box with old parts. Easy correction, replaced. Ice is coming out dispenser now. Good. Op test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAW04
Near North Royalton, Ohio 44133
David R
Job Details:
01/14/2022
"Cc milk is spoiling. Took temps, FZ is at 0*. FF is reading at 40* at the coldest temp. Damper seems to not be opening all the way. Thermostat turning fridge did not turn off the first 2 tries. Stayed running. Ordering damper and thermostat. ; ordrng 1 WPW10151374 (Damper) and 1 WPW10583800 (Thermostat), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KUIC15NLTS0
Near Willoughby Hills, Ohio 44094
Jason N
Job Details:
01/14/2022
"Cc unit not making ice.Ran diagnostics test mode, all functions passed except recirculating pump, which did not turn on. Checked voltage at pump connector, good voltage at 13.6vac. Unit needs recirculation pump assembly. ; ordrng 1 2313702 (Recirc pump assy)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDM2
Near Broadview Heights, Ohio 44147
David R
Job Details:
01/14/2022
"Cc unit cutting breaker. Found harness and control burned and charred, will spark when turning on unit. Will need harness and control. Customer paid SVC only. Do not order parts. ; ordrng 1 W10737607 (Control) and 1 W10744902 (Harness), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE COOKTOP ELE
Model JP3030SJSS
Near Willoughby Hills, Ohio 44092
Jason N
Job Details:
01/14/2022
"Cc large burners not workingConfirmed RF and LR burners not heating. Pulled unit, found both large burner coils physically open. Replaced using customer supplied pre Id parts. Reinstalled unit. Turned on all burners, all burners tested good for power and heat. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS
Near Willoughby Hills, Ohio 44092
Jason N
Job Details:
01/14/2022
"Cc unit has an odd smell. Customer stated unit has an odd odor, and water is funny tasting. Confirmed odor in unit, nothing that is going to originate from unit. Advised customer that odors can be introduced from various sources or from product inside. Advised customer use baking soda and ground coffee and regularly switch out until odor is eliminated."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Willoughby Hills, Ohio 44092
Jason N
Job Details:
01/14/2022
"Cc unit not dispensing ice.Tested ice dispense, auger motor buzzing. Pulled ice container and cover, no obstructions. Auger motor is seized up, will need replaced. ; ordrng 1 W10822606 (Auger motor)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Cleveland Heights, Ohio 44118
Gabriel P
Job Details:
01/14/2022
Replace door panel and adjuster
We serviced a
WHIRLPOOL RANGE HOOD
Model WVW53UC6FS2
Near Avon, Ohio 44011
Angel
Job Details:
01/14/2022
Cc that he was cleaning the filters and found that the blower motor was leaking oil. Went to replace blower fan but it was the wrong part number same fan just different harness will need to reorder part. Last number on the Model number was of a number it was 1 instead of 2. Ordering correct part.; ordrng 1 W11354646 (Blower fan)
We serviced a
GE REFRIGERATOR
Model CFCP1NIXCSS
Near Bay Village, Ohio 44140
Angel
Job Details:
01/14/2022
Replaced min control board on back of unit and let customer know to wait at least 24hrs for proper cooling. Opt test ok.
We serviced a
JENN-AIR RANGE
Model JJW9630DDS
Near Bay Village, Ohio 44140
Angel
Job Details:
01/14/2022
"Cc that unit keeps displaying a 4d21 error code cooling fan. She says the bottom one is loud as well will need both cooling fans replaced. Ordering parts. ; ordrng 1 WP74008383 (Upper cooling fan) and 1 WP74008437 (Lower cooling fan), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW6500WW1
Near Kent, Ohio 44240
Brian M
Job Details:
01/14/2022
Cc unit will leave water in tub Found error for pressure sensor Followed tech sheet Needs control Control is NLA
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305ESS00
Near Brecksville, Ohio 44141
Marie V
Job Details:
01/14/2022
Cc is not cold enough. Took temps 36* fresh food and -2* on freezer. Ran diag and set back temps on thermistors to 0. They where set to run 6* warmer. Advice cust to allow few hours. And give a call if still having issues. But they shouldnt
We serviced a
WHIRLPOOL WASHER
Model MVW6230RHW2
Near Beachwood, Ohio 44122
Manny
Job Details:
01/14/2022
"Cc unit is rattling on spin, ran diagnostics and found error code F0E5 for off balance load, leveled unit, ran cycle with 5 large towels got them soaked and switched to drain and spin, unit is spinning without any abnormal rattle or vibration, op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV02
Near Ravenna, Ohio 44266
Brian M
Job Details:
01/14/2022
Cc no cool Found unit to have light frost on ff evap no frost on freezer Needs sealed system repair Customer is going to try and have Lowes swap outPart not in stock office to schedule ; ordrng 1 W11492867 (Evap) and 1 W10832994 (compressor) and 1 WPW10143759 (dryer)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Brecksville, Ohio 44141
Marie V
Job Details:
01/14/2022
"Ran entitlement it shows 09/20/2021. Cc that the unit is showing an error code f8e4. Ran diag found error code f8e4 overfill, fae2 dispenser electrical problem f9e2 drain motor electrical problem. Found that unit was leaking and had to uninstall unit to find the leak. Looks like unit was damaged because the tub is damaged at the bottom. And it leaks , took pics also unit is missing a spray arm. Office will contact ; ordrng 1 W11409865 (Tub) and 1 W11497943 (Drain pump) and 1 W11545334 (Upper manifold) and 1 W11412300 (Dispenser)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near North Royalton, Ohio 44133
Marie V
Job Details:
01/14/2022
"Cc that the unit had a smell of burning. Took panel off inspected all wires and connections on control board. All good. Tilted unit, looks good. Found belt is stretch out. Replaced belt and cam, also unit has new style shifter, replaced with the old style. Ran calibration and auto test. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Mentor, Ohio 44060
Corina H
Job Details:
01/14/2022
Broke the screw that goes into the cabinet. Not enough waterline to reconnect. ; ordrng 1 W11162036 (Waterline) and 1 Wp489497 (Screw)
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Mentor, Ohio 44060
Corina H
Job Details:
01/14/2022
Replaced the pump and motor. Cleared codes. Unit drained. Opt test ok.
We serviced a
WHIRLPOOL DRYER
Model WED8127LC0
Near Rocky River, Ohio 44116
Angel
Job Details:
01/14/2022
Cc that the steam valve is leaking. Confirmed valve is leaking without using the option. The valve will need to be replaced. Ordering part.; ordrng 1 W11213863 (Valve)
We serviced a
MAYTAG REFRIGERATOR
Model MFI2569VEM4
Near Mentor, Ohio 44060
Corina H
Job Details:
01/14/2022
"CC that the unit is not making ice. Confirmed. Jumped the ice maker, can hear it trying to cycle. Will need a new ice maker. Used my ice maker the other day.; ordrng 1 W10882923 (Ice maker)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Highland Heights, Ohio 44143
Jason N
Job Details:
01/14/2022
"Cc unit not making iceCustomer stated ice maker may need replaced again. Found no ice in ice maker, fill tube is frozen. Checked power to door fill tube heater, good at 123v. Checked continuity through heater, reading open. Unit will need freezer door for failed fill tube heater circuit. Advised customer 4-8 weeks for delivery and to call office to schedule for next service date. ; ordrng 1 LW11026425 (Door)"
We serviced a
MAYTAG DRYER
Model MGD6600TQ
Near North Ridgeville, Ohio 44039
Angel
Job Details:
01/14/2022
Cc that unit is not heating a lot. Vent was cleaned and had good airflow took off cap from peep hole on bottom of dryer ran unit and found that the coil were not opening up after the third time cycling on and off will need coils replaced. Tested unit opt test ok.; used 1 279834 (COIL) from stock
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near North Ridgeville, Ohio 44039
Angel
Job Details:
01/14/2022
Replaced control board ran a test cycle. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ00
Near Shaker Heights, Ohio 44122
Manny
Job Details:
01/14/2022
"Replaced all 3 doors, opt test ok, customer is under warranty per pop on file, talked to MP to confirm that is under warranty."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Windham, Ohio 44288
Brian M
Job Details:
01/14/2022
Cc unit not advancing Found water valve clogged Replaced using truck stock OP Test Ok ; used 1 W11210459 (VALVE) from stock
We serviced a
FRIGIDAIRE RANGE
Model GLES388DBA
Near Strongsville, Ohio 44149
Marie V
Job Details:
01/14/2022
"Cc that the unit looses power when using the oven, she can use the top no problem but as soon as it starts using the oven the unit shuts off. Confirmed u it preheated to 350* and then shuts down. Verify power at the outlet, 244V. Unit will need control board, no longer available ; ordrng 1 316272202 (Control(discontinued ))"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHB00
Near Strongsville, Ohio 44136
Marie V
Job Details:
01/14/2022
"Cc that the ice maker stopped working. Took temps 37* 35* fresh food and -1* on freezer. Verify gasket on unit, they are all sealing, found blue tape at the top of the ice bin, removed it. Found frost on the ice bin, cleared all up and tested dispenser door, is sealing all the way as well. Tried to cycle ice maker it failed, replaced and cycled and fill it up. Advice cust to allow few hours. For temp to adjust and start making ice."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Strongsville, Ohio 44149
Marie V
Job Details:
01/14/2022
"Replaced heater, tested unit no leaks. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Mentor, Ohio 44060
Dan
Job Details:
01/14/2022
"Installed new door skin, op test good"
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Bedford Heights, Ohio 44146
Manny
Job Details:
01/14/2022
"Cc unit banging, found error code F0E5for off balance load, noticed unit leaning to the left, leveled unit ran diagnostics cycle opt test ok."
We serviced a
WHIRLPOOL WALL OVEN COMBO
Model WOC75EC0HS04
Near Aurora, Ohio 44202
Brian M
Job Details:
01/14/2022
Cc unit keeps resetting time Replaced UI OP Test Ok
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS0
Near Cleveland, Ohio 44113
Gabriel P
Job Details:
01/14/2022
"Pump is defective gave estimate they will not fix ; ordrng 1 WPW10605057 (Pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Cleveland, Ohio 44113
Gabriel P
Job Details:
01/14/2022
"Replace heater,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Cleveland, Ohio 44111
Gabriel P
Job Details:
01/14/2022
"Found motor shaft broken making claking noise they will not fix ; ordrng 1 W11283592 (Motor), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Mentor, Ohio 44060
Corina H
Job Details:
01/14/2022
Replaced the agitator. Used loctite. Ran a calibration. Opt test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5500XW0
Near Mentor, Ohio 44060
Corina H
Job Details:
01/14/2022
"CC that the lid lock is flashing. Confirmed ran diag F1e1 MAIN CONTROL FAULT, f5e1 LID SWITCH FAULT LID UP. Checked the main control 120 volts. 16 dc volts on. Will need a main control. Checked the lid lock, good. ; ordrng 1 W10392998 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Amherst, Ohio 44001
Marie V
Job Details:
01/14/2022
"Cc that burners and oven does not works, unit will spark and ignitor will glow but not gas. Verify all connections, they were good, removed gas line, no gas came out."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMHZ00
Near Maple Heights, Ohio 44137
Manny
Job Details:
01/14/2022
"Replaced fan and thermistor, opt test ok"
We serviced a
KENMORE REFRIGERATOR
Model 2536008941
Near Painesville, Ohio 44077
Dan
Job Details:
01/14/2022
"Customer complaint that unit is not cooling and handle is broken, fresh food section temperature at 56 degrees, freezer section temperature at 34 degrees, evaporator fan is running, Compressor and condenser fan are running, found evaporator frozen solid, heater and bimetal are good, door handle mount is broken, unit needs new control, door mount, and evaporator cleared ; ordrng 1 5303918671 (Cntrl) and 1 242116001 (Mount), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW00
Near Chardon, Ohio 44024
Brian M
Job Details:
01/14/2022
Cc unit has water on shelfs Found evap drip pan frosted over Cleared ice in pan OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model Wtw5105hw0
Near Chardon, Ohio 44024
Brian M
Job Details:
01/14/2022
Cc unit has noises Found coins in washplate causing friction Found belt stretched Replaced using truck stock OP Test Ok ; used 1 WPW10006384 (BELT) from stock
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCF72DKL01
Near Madison, Ohio 44057
Dan
Job Details:
01/14/2022
"Customer complaint that power cord is split, confirmed, unit need new power cord; ordrng 1 W11239562 (Power cord)"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Grafton, Ohio 44044
David R
Job Details:
01/14/2022
"Lid lock, had to break strike to get correct model number. Cc unit draining and wont stopped. Control sending constant power to drain pump. Checked at pump and through harness. Drain pump 20 ohms in range. Will need control. Customer paid SVC only ; ordrng 1 W11543997 (Control) and 1 W11457841 (Strike), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Olmsted Falls, Ohio 44138
Gabriel P
Job Details:
01/13/2022
"Found heater open and thermistor ; ordrng 1 WP3387747 (Heater) and 1 WP8577274 (Thermistor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV03
Near Brooklyn, Ohio 44144
Manny
Job Details:
01/13/2022
"Unit is missing door hinges, hinges screws and hinges cover, pantry drawer is missing door screws. Unit was wrapped in clear tape had to removed the tape and removed door to be able to get to serial sticker.; ordrng 2 WP67006908 (screw)s and 1 W10337647 (cover) and 1 WP67005956 (cover) and 2 WP8281196 (screw)s and 1 WP12963204ED (hinge) and 1 WP12963205ED (door hinge) and 6 12992403 (screw)s and 1 12999501 (shim-hinge) and 1 12999502 (shim-hinge)"
We serviced a
AMANA WASHER
Model NFW5800HW0
Near Madison, Ohio 44057
Dan
Job Details:
01/13/2022
"Customer complaint that unit will not go into rinse cycle, ran diagnostics no error codes found , found hot and cold water lines reversed, corrected, unit is operating as designed"
We serviced a
WHIRLPOOL DRYER
Model WGD70HEBW1
Near Conneaut, Ohio 44030
Dan
Job Details:
01/13/2022
"Customer complaint That unit is not heating, found thermal fuse open , jumped out, unit heated, installed new thermal fuse, op test good ; used 1 3392519 () from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Cleveland, Ohio 44111
Marie V
Job Details:
01/13/2022
"Cc that the unit is not working. Verify power, shows 120V at the outlet, does not shows 120v on unit. Verify continuity on power cord, is good. Used another outlet, unit started working. Advice cust to have an electrician come and take a look at it. Op test ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50ASH0
Near Cleveland, Ohio 44102
Marie V
Job Details:
01/13/2022
"Cc that the door wont close properly and that is leaking. Found that the unit has a washer and screws on the sides to install it. Water is goings though the washer and screw coming out on the unit, advise cust to not use until is repair. Unit will need caps for the side because I found the brackets to install unit. Unit does not need latch. Will bring latch back for return. Cust will install no need for tech to come back. ; ordrng 2 W10795980 (Caps)s"
We serviced a
WHIRLPOOL WASHER
Model MVWB850YGO
Near Rock Creek, Ohio 44084
Dan
Job Details:
01/13/2022
"Customer complaint of ul error, ran diagnostics no error codes found, unit ran test cycle, unit is making loud grinding noise, found water and grease all over rotor and stator, unit needs new bearing , rotor , stator, and rps, customer does not want repair; ordrng 1 W10435302 (Bearing) and 1 WPW10419333 (Stator) and 1 WPW10178988 (Rps) and 1 280146 (Rotor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW5090JW0
Near Cleveland, Ohio 44113
Marie V
Job Details:
01/13/2022
This is a stackable unit. Will need second tech to take dryer out. ; schdld next appmnt for 1/19 WED !
We serviced a
WHIRLPOOL WASHER
Model MHW6630HC0
Near Aurora, Ohio 44202
Brian M
Job Details:
01/13/2022
Installed drawer and valves Ran test cycle OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
