Near Huntsburg, OH 44046
Brian M
Job Details: 07/10/2020
REFRIGERATOR GE DFE28JSKBSS Cc unit leaking in freezer Found evap pan frozen over Cleared pan and clog from rear of machine OP Test Ok
Near Cleveland, OH 44135
Corey L.
Job Details: 07/10/2020
REFRIGERATOR KENMORE 106.7086299 "Customer complaint fridge warming up milk seems to spoil, temps were 10 in frz and 50 in ff, air flow is good, found top left corner of ff dr not sealing with a 1” gap, door is not able to shut all the way, door is sagging and bottom is hitting ff floor,
Near Parma, OH 44129
Corey L.
Job Details: 07/10/2020
RANGE FRIGIDAIRE FGGF3035RFC "Cc oven smells like gas when starting a bake cycle, confirmed started bake for 350, gas is barely entering burner not enough ignite until several minutes of accumulation, pressure regulator failed; ordrng 1 5304498819 (regulator), used 1 SHIPPING (shippi
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 07/10/2020
REFRIGERATOR WHIRLPOOL GAFZ21XXMK01 Cc that the unit is not cooling. Checked temp found 51 * on freezer and 29*. Found freezer thermostat open. Ordering parts.customer will not repair
Near Painesville Township, OH 44077
Jason N
Job Details: 07/10/2020
COOKTOP GAS KENMORE 362.7333891 "Cc unit oven does not work, broil workingRan bake test, no ignition from ignitor. Ignitor physically burnt open. Unit needs bake ignitor. Customer not repairing at this time, estimate only."
Near Edgewood, OH 44004
Jeff M
Job Details: 07/10/2020
WASHER MAYTAG MVWC465HW Top of the washer is been crushed needs a panel an end; ordrng 1 W11236321 (panel-cntl) and 1 WPW10193824 (endcap)
Near Chardon Township, OH 44024
Joe O
Job Details: 07/10/2020
DISHWASHER GE PDT715SYN0FS Installed listed parts. Op test ok; used 1 SHIPPING (shipping and handling) from stock
Near Kingsville, OH 44048
Jeff M
Job Details: 07/10/2020
REFRIGERATOR MAYTAG MBF2258FEZ03 Unit is set to the recommended temperatures but it’s 55° inside the fridge there is no frost in the freezer the dampener door does open and closed but it was closed upon arrival unit needs a new sensor in control; ordrng 1 12002355 (thermistor kit) and 1
Near Mentor, OH 44060
Jeff M
Job Details: 07/10/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Installed new part unit tested good
Near Mentor, OH 44060
Jeff M
Job Details: 07/10/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW00 Installed new part unit tested good
Near Lorain, OH 44053
Gabriel P
Job Details: 07/10/2020
REFRIGERATOR WHIRLPOOL WRS322FDAM04 "Cc that the unit instead of dispense cube is dispensing crushed ice. Removed ice bin and found some ice stuck On the shredder that when you dispense comes out with the cubes. Removed the ice that was stuck , put everything back together and tested it cam
Near Mayfield Heights, OH 44124
Jason N
Job Details: 07/10/2020
RANGE GAS MAYTAG MGRH752BDW "Cc unit oven not preheatingRan bake test, ignitor not glowing. Found ignitor physically open. Unit need bake ignitor. Resolved using truck stock. Ran bake test to 300 degrees. Op test good.; used 1 12400035 (IGNITER) from stock"
Near Cleveland, OH 44105
Corina B
Job Details: 07/10/2020
WASHER WHIRLPOOL WTW4816FW2 CC that the unit fills up and then drains then fills back up. Found the drain hose laying on the ground. Raised the drain hose. Started a cycle. Optest ok.
Near Columbia Station, OH 44028
Gabriel P
Job Details: 07/10/2020
RANGE WHIRLPOOL WFG525S0HZ0 "Replaced parts, checked flame on low and adjusted. Op test ok"
Near Mentor, OH 44060
Jeff M
Job Details: 07/10/2020
REFRIGERATOR WHIRLPOOL ED5LHAXWQ00 Installed new part unit tested good
Near South Amherst, OH 44001
Gabriel P
Job Details: 07/10/2020
DRYER GE GTD42EASJ0WW Found one of the filters on dryer seal off place. Causing that thumping sound. Put back on. Op test ok
Near Mentor-on-the-Lake, OH 44060
Jeff M
Job Details: 07/10/2020
WASHER WHIRLPOOL WTW5000DW2 Installed new part unit tested good
Near Thompson Township, OH 44086
Jason N
Job Details: 07/10/2020
RANGE FRIGIDAIRE FGFB75DBE "Cc CO detector in home went offCustomer stated the CO detector in his basement went off, had fire dept out and they determined the CO was coming from range. Customer stated he had foil covering bottom of oven, he has taken it off. Advised customer that f
Near Shaker Heights, OH 44120
Dan H
Job Details: 07/10/2020
RANGE WHIRLPOOL RBS305PDB16 "Customer complaint that oven is not level, found unit not even mounted in place, mounted unit, op test good"
Near Lorain, OH 44053
Gabriel P
Job Details: 07/10/2020
DRYER WHIRLPOOL WED560LHW1 Terminal block L1 side was missing the nut and plastic that holds the connector was broken. Replaced from t/s. Op test ok; used 1 279320 (BLOCK-TERM) from stock
Near Thompson, OH 44086
Jason N
Job Details: 07/10/2020
REFRIGERATOR WHIRLPOOL GARF30FDGB00 "Cc unit coils frosting overCustomer had unit unplugged and cleaned out. Cust stated the back wall became covered in frost, they unplugged it, cleared it out, and plugged back in. Several days later, same things happened. Ran manual defrost test, defrost
Near Broadview Heights, OH 44147
Corey L.
Job Details: 07/10/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 "Customer complaint door alarm does not go off, reading a few different user manuals found they are talking about other models that have a door alarm button, no door alarm button, doors hitting switches, ff doors uneven, evened doors, op test good"
Near Brooklyn, OH 44144
Corey L.
Job Details: 07/10/2020
REFRIGERATOR MAYTAG MZD2766GEW "Customer complaint fridge is warm, confirmed ff temp was 55 and frz at 2, found temp control failed, part 61005327 is discontinued, unable to repair"
Near Conneaut, OH 44030
Jeff M
Job Details: 07/10/2020
DRYER WHIRLPOOL WED4815EW1 Installed new part unit tested good
Near Shaker Heights, OH 44120
Dan H
Job Details: 07/10/2020
DRYER WHIRLPOOL WED5840SW0 "Customer complaint that unit is not heating, found thermal cut off open, jumped out , unit heated, unit needs new thermal cut off kit, installed new thermal cut off kit, op test good ; used 1 279816 (CUTOFF) from stock"
Near WARRENSVL HTS, OH 44122
Dan H
Job Details: 07/10/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Customer complaint that upper rack fell off, found upper rack adjusters broken, unit needs new upper rack adjusters, installed new adjusters, op test good"
Near Elyria, OH 44035
Gabriel P
Job Details: 07/10/2020
RANGE AMANA AGR5330BAS3 Replace glass door. Op test ok
Near Elyria, OH 44035
Gabriel P
Job Details: 07/10/2020
DRYER AMANA NED4655EW1 Cc that the unit is taking 4 loads to dry the clothes. Found ventilation clogged. Cleared out. And explain cust why it was takin so long. Op test ok
Near Euclid, OH 44123
Dan H
Job Details: 07/10/2020
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Customer complaint that unit is not making ice, cycled ice maker, ice only cycled half way then stopped, ice maker is receiving 120vac, unit needs new ice maker , installed new ice maker , ice maker cycled and filled, op test good ; used 1 W10884390 (
Near Cleveland Heights, OH 44118
Corey L.
Job Details: 07/10/2020
RANGE MAYTAG MGS5752BDB "Customer complaint oven not preheating, confirmed, found ignitor glowing weak, replaced ignitor with ts part, op test good ; used 1 12400035 (IGNITER) from stock"
Near Concord Township, OH 44060
Corina B
Job Details: 07/10/2020
WASHER WHIRLPOOL n/a Cust decided to buy new.
Near Roaming Shores, OH 44084
Jason N
Job Details: 07/09/2020
OTR MICROWAVE MAYTAG MMV4206FZ0 "Cc unit door not allowing cycle to startCustomer showed popCustomer stated unit will intermittently display “close door” when trying to start a cycle, even though door is closed and they will try to open then reclose to no avail. Replaced door interlock
Near WILOUGHBY HLS, OH 44094
Jason N
Job Details: 07/09/2020
WASHER WHIRLPOOL WFW9150WW02 "Cc unit leaking underneath Customer stated unit will leak from underneath. Found bellow gasket dry rotted/cracked on bottom. Unit needs bellow seal. Customer not repairing at this time, estimate only."
Near Kirtland, OH 44094
Jason N
Job Details: 07/09/2020
REFRIGERATOR KITCHENAID KFCS22EVMS8 "Cc unit not making iceRan manual harvest test on ice maker. Ice maker will not index, good power in to ice maker at 121v. Unit needs ice maker. Replaced using truck stock. Ran manual ice maker test, ice maker indexed properly and mold filled with water.
Near Cleveland, OH 44102
Dan H
Job Details: 07/09/2020
REFRIGERATOR GE GSH22JSZBSS "Customer complaint that unit is not cooling, freezer section temperature at 50 degrees, fresh food section temperature at 50 degrees, evaporator fan is running, Compressor and condenser fan are running, no frost pattern on evaporator, system has a le
Near Cleveland, OH 44102
Dan H
Job Details: 07/09/2020
RANGE AMANA AGS751L "Customer complaint that oven is not heating, Started bake for 350 degrees, igniter glowed, burner lit after a while, igniter is weak, unit needs new igniter ; ordrng 1 786324 (Igniter)"
Near Lakewood, OH 44107
Dan H
Job Details: 07/09/2020
DRYER WHIRLPOOL WED4950HW0 "Customer complaint that unit does not shut off , installed new timer, op test good"
Near Fairview Park, OH 44126
Corey L.
Job Details: 07/09/2020
REFRIGERATOR WHIRLPOOL GX5SHDXTS01 "Replaced parts listed, op test good"
Near Willoughby Hills, OH 44094
Jason N
Job Details: 07/09/2020
REFRIGERATOR JENN-AIR JCD2389GEB "Cc ice maker leakingCustomer states unit will intermittent leave puddles of water in front of left side on unit. Found evap drain clogged, ice buildup on freeze bottom. Cleared ice from freezer bottom, cleared buildup sludge in drain tube. Op test good.
Near Hambden Township, OH 44024
Joe O
Job Details: 07/09/2020
REFRIGERATOR GE GTH21GBEBCC "Cc: noiseFound evap fan vibration noise. Found no ice build up on evaporator. Needs evap fan motor, blade, and clip; ordrng 1 WR02X12495 (clamp fan302) and 1 WR02X12499 (refrigerator fan1337) and 1 WR60X26085 (refrigerator evaport5782), used 1 SHIPPING (
Near Munson Township, OH 44024
Brian M
Job Details: 07/09/2020
DISHWASHER KITCHENAID KDFE104HBL1 Cc unit leaking Ran unit for 20 min did not see a leak at this time Placed water mitigation mat down and advised to watch over the next few days
Near Mentor, OH 44060
Joe O
Job Details: 07/09/2020
REFRIGERATOR WHIRLPOOL WRS312SNHM01 Installed door and name plate. Op test ok
Near Eastlake, OH 44095
Jason N
Job Details: 07/09/2020
DISHWASHER MAYTAG MDB8959SKZ0 "Cc unit not starting a cycleCustomer stated he tried running a start cycle, it was only clicking, so he stopped it. Unit hasn’t run yet since installation. Ran normal wash cycle, unit drained, filled with water and started washing, pressed cancel, unit d
Near Euclid, OH 44123
Jason N
Job Details: 07/09/2020
DRYER WHIRLPOOL WED4850HW0 "Cc unit not starting cycleReplaced start switch and timer using customer supplied pre Id parts. Ran dryer test cycle, unit started, good heat. Op test good."
Near Cleveland, OH 44106
Jason N
Job Details: 07/09/2020
REFRIGERATOR KITCHENAID KRSC500ESS01 "Cc unit display board on door not workingConfirmed ui non functional, no display. Pulled ui panel, checked power in to ui, good at 14.1v dc. Noticed black/white wire terminal pushed back away from ui header connector inside harness connector. Pushed bac
Near Elyria, OH 44035
Gabriel P
Job Details: 07/09/2020
RANGE WHIRLPOOL WFE320M0JS Found unit inside box manager said they left it inside cause they didn’t want glass to go anywhere do not know if this will be cover under warranty cause damage happens after loading it ; ordrng 1 WPW10409946 (glass-door)
Near Brooklyn, OH 44144
Corina B
Job Details: 07/09/2020
WASHER MAYTAG MVWC465HW2 "CC that the unit does not finish a cycle. Ran diag F8E1 – NO FILL, LONG FILL. Checked the hot and cold valve, 120 volts. Lid lock, good. Working as designed. Optest ok"
Near Chester Township, OH 44026
Brian M
Job Details: 07/09/2020
RANGE KITCHENAID KFGD500ESS04 Cc unit not baking in upper lower oven Found both igniters to be open Replaced using truck stock Ran test bake OP Test Ok ; used 2 12400035 (IGNITER) from stock
Near Olmsted Falls, OH 44138
Corey L.
Job Details: 07/09/2020
RANGE WHIRLPOOL WFE540H0AS0 "Customer complaint oven not heating up, confirmed found bake element broken apart, unit needs bake element ; ordrng 1 W10779716 (elmnt-bake), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"
Near North Olmsted, OH 44070
Corey L.
Job Details: 07/09/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Customer showed pop under 2 yr Costco warranty per entitlement Customer complaint fridge was not working coming home from a vacation d said “po” on display, unit was unplugged, plugged in and selected “confirm” to clear “po”, compressor and fans started,
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 07/09/2020
OTR MICROWAVE WHIRLPOOL WMH31017HS3 Cc that the unit stopped heating and fan is not working. Replace mag and diode. Unit started heating ordering parts for fan. Checked fan test did not pas. Told cust not to use unit until fan is replaced. ; ordrng 1 W11252443 (motor-fan)
Near Avon, OH 44011
Gabriel P
Job Details: 07/09/2020
REFRIGERATOR WHIRLPOOL GX5FHDXVY010 "Fridge was working properly when arrive,customer said started working but he wanted me to diagnose it,did not found issue but advise customer if fan stop running again I would replace harness and fan motor cause unit has good frost pattern no issue found
Near Bay Village, OH 44140
Gabriel P
Job Details: 07/09/2020
REFRIGERATOR KITCHENAID n/a "Found hair line crack on water line we need to be replaced senior tech bj and agree that it will be difficult to replace will need a senior tech on this call,opt test ok rescheduling ; ordrng 1 W10823511 (tube-water), used 1 SHIPPING (shipping and handli
Near Lyndhurst, OH 44124
Jason N
Job Details: 07/09/2020
DRYER MAYTAG MEDB765FW0 "Cc unit not working and code f6e3Customer showed popRan diagnostics, confirmed f6e3 for acu cannot hear ui. Unit needs console overlay and main control.; ordrng 1 W11089306 (overlay) and 1 W11089308 (cntrl-elec)"
Near Middleburg Heights, OH 44130
Corina B
Job Details: 07/09/2020
DISHWASHER MAYTAG MDBH979SAB0 "CC that the unit is not working correctly. 2-1 thermistor open, 5-1 door stuck open, 10-1- Dispen- ser Electrical Problem, 6-1cool water. Checked chopper blade, clear. Unit will restart after sitting a couple of minutes. Owi sensor is corroded. Will need
Near Highland Heights, OH 44143
Jason N
Job Details: 07/09/2020
REFRIGERATOR WHIRLPOOL GSF26C4EXB02 "Cc unit didn’t defrost again, ff got warmCust stated the freezer coils frosted over again last week, and the ff section got warm. He defrosted the evap and the unit has been fine since. It was also fine since last repair. Advised customer it may the cont
Near Painesville Township, OH 44077
Joe O
Job Details: 07/09/2020
DISHWASHER WHIRLPOOL WDF760SADW2 Cc: not washingFound water to unit was shut off. Turned water on. Ran test cycle. Op test ok
Near Olmsted Falls, OH 44138
Corey L.
Job Details: 07/09/2020
REFRIGERATOR WHIRLPOOL WRT311FZDZ01 "Customer complaint water leaked from back of machine, confirmed found water supply line cracked and 1” from connection to unit, plastic style water line advised these are potential flood hazards and should be replaced with a copper line, shut off valve i
Near Streetsboro, OH 44241
Brian M
Job Details: 07/09/2020
WASHER WHIRLPOOL WTW4950XW2 Cc unit not spinning Found cam bolt to have come loose and causing tub not to in gauge Replaced cam using truck stock Ran auto test and calibration OP Test Ok ; used 1 W10006356 (
Near North Royalton, OH 44133
Dan H
Job Details: 07/09/2020
RANGE KITCHENAID KSGG700ESS1 "Customer complaint that oven light will not turn off and there is a gas smell, unit unplugged, plugged unit in, unit immediately tried lighting oven and a humming is coming from control board, found mouse poop and pee all over control, unit needs new co
Near Independence, OH 44131
Dan H
Job Details: 07/09/2020
REFRIGERATOR GE TFF24RCB "Customer complaint that unit is not cooling, fresh food section temperature at 67 degrees, freezer section temperature at 35 degrees, evaporator fan is running, condenser fan and compressor are running, partial frost pattern on evaporator, system has
Near Strongsville, OH 44149
Corey L.
Job Details: 07/09/2020
WASHER MAYTAG MVWB835DW1 "Customer complaint washer is very loud during spin cycle, confirmed, found bearings failed, quoted to replace with ts gearcase W10811956, customer does not want repair at this time, advised customer to call wpl to see what they could do for her"
Near Avon Lake, OH 44012
Gabriel P
Job Details: 07/09/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 Cc that she had frost all over the food and door freezer. Explain cust the reason why the frost builds up on freezer when door does not closes all the way. Customer defrosted the ice on freezer. Op test ok
Near Independence, OH 44131
Dan H
Job Details: 07/09/2020
RANGE WHIRLPOOL WFE366LVQ0 "Customer complaint that oven kept dropping back from 450 degrees to 400 degrees and cook timer used to beep until it was cleared and now it only beeps twice, set cook timer for 1 minute, alarm beeped more than twice until I cleared it, oven temperature
Near Kirtland, OH 44094
Jason N
Job Details: 07/09/2020
WALL OVEN KITCHENAID KODE500EBS00 "Cc unit lower oven locked, no powerUnlocked lower oven door, found main thermal fuse open. Unit needs thermal fuse. Replaced fuse using ruck stock. Power restored to unit. Ran bake test on both upper and lower ovens. Lower oven not heating, ran broil tes
Near Avon Lake, OH 44012
Gabriel P
Job Details: 07/09/2020
DISHWASHER KITCHENAID KDPE234GPS0 "Ran diagnostics is not pumping water replace pump assembly ,ran calibration,opt test ok"
Near North Ridgeville, OH 44039
Corina B
Job Details: 07/09/2020
REFRIGERATOR KITCHENAID KRFF507ESS01 CC that the light in the Fz and ff section are not coming on. The freezer light came on. Replaced the ceiling light from surplus t/s. Lights came on. Optest ok; used 1 W11205082 from stock
Near Streetsboro, OH 44241
Brian M
Job Details: 07/09/2020
DRYER GE GTD65EBSJ3WS Cc of noise Found a ring to be stuck in front bearing housing Removed Ran test cycle OP Test Ok
Near Avon, OH 44011
Corina B
Job Details: 07/09/2020
REFRIGERATOR KITCHENAID KRSC703HPS00 "CC that the freezer quit working then started cooling again. Ice cream and ice were melted. Fz 0 ff 38. Control set at 37 and 0. Checked the thermistors, passed. 3 way valve opened. Good frost patterns on the evaporators. Fans are running. Checked the wi
Near Streetsboro, OH 44241
Brian M
Job Details: 07/09/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ04 Cc unit not making ice Found ice maker rotating but not calling for water Replaced ice maker Ran test harvest OP Test Ok
Near Valley View, OH 44125
Dan H
Job Details: 07/09/2020
REFRIGERATOR AMANA ART318FFDW03 "Customer complaint that unit is not cooling, fresh food section and freezer section temperature at 78 degrees, evaporator fan is running, no frost pattern on evaporator, condenser fan is running, compressor is not running, applied 120vac to compressor,
Near Strongsville, OH 44149
Corey L.
Job Details: 07/09/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Customer complaint a crack in liner of ff section appeared though nothing had been dropped, confirmed crack in liner on ff floor in center near door, filled with epoxy kit, op test good"
Near Ravenna, OH 44266
Brian M
Job Details: 07/09/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Cc mullion heater sticking open Found hinges on mullion to be sticking Added grease to plastic portion of hinges Mullion heater now hinges properly
Near Painesville, OH 44077
Joe O
Job Details: 07/09/2020
RANGE GE JGBP28DEM1BB Installed burner valve. Tested. Op test ok; used 1 SHIPPING (shipping and handling) from stock
Near Concord Township, OH 44077
Joe O
Job Details: 07/09/2020
REFRIGERATOR FRIGIDAIRE FRS6LR5EM6 "Cc: not cooling properlyTemps in ff section at 48 degrees and freezer at 30 degrees. Found unit only has partial frost pattern. Found unit only pulling. .81 amps. Not enough process stub to use compressor. Needs compressor, evaporator and drierCustomer d
Near Cleveland, OH 44105
Dan H
Job Details: 07/09/2020
REFRIGERATOR WHIRLPOOL WRT518SZFB00 "Customer complaint that unit is not cooling, fresh food section and freezer section temperature at 84 degrees, Evaporator fan is running, no frost pattern on evaporator, condenser fan is running, compressor is not running, found compressor unplugged,
Near Rootstown, OH 44272
Brian M
Job Details: 07/09/2020
REFRIGERATOR WHIRLPOOL WRS588FIHW Installed control and UI OP Test Ok
Near Diamond, OH 44412
Brian M
Job Details: 07/09/2020
WASHER MAYTAG MVWB835DW4 Cc unit drops water on close at end of cycle Found no issue with water valve ran several valve test and unit is functioning as design Advised customer that sometimes water will still flow due to the soap dispenser housing design At this time I can not dup
Near Strongsville, OH 44136
Corey L.
Job Details: 07/09/2020
REFRIGERATOR KENMORE 596.7200302 "Customer complaint water leaking from freezer, confirmed, found duck bill style drain, unit needs updated drain tube and ice cleared from frz floor, evap pan and drain; ordrng 1 W10619951 (drain tube), used 1 SHIPPING (shipping and handling) from stock"
Near Bay Village, OH 44140
Corina B
Job Details: 07/09/2020
DRYER WHIRLPOOL WED4850HW0 "CC that the unit is not drying the clothes. Checked the voltage correct. Found the tstat open. Replaced the fuse. Checked the heater, good. Optest ok."
Near Avon Lake, OH 44012
Gabriel P
Job Details: 07/09/2020
REFRIGERATOR FRIGIDAIRE LGUS2642LEO Check tempFound 30 *on freezer and 35* degrees on fresh food section. Found compressor over heating shutting off and condenser fan not running I was able to cool down compressor and condenser fan started running but after 25 minutes wait there was still n
Near Brecksville, OH 44141
Corey L.
Job Details: 07/09/2020
REFRIGERATOR WHIRLPOOL ED5FVAXWL00 "Customer Would like coils cleaned under unit, cleaned dust from condenser, op test good"
Near Brecksville, OH 44141
Corey L.
Job Details: 07/09/2020
WALL OVEN GE SCA1001KSS02 "Customer complaint inside light not shutting off when door is shut, confirmed, found door sagging not hitting door switches correctly causing them to fail, door WB56X10658 is discontinued therefor could not correctly be fixed the new switches could break
Near Cleveland, OH 44109
Corina B
Job Details: 07/09/2020
WASHER AMANA NTW4516FW3 "CC that the unit will not start. Ran diag F7E5 – SHIFTER FAULT. Started an agitate and spin. Found the cam and the gearcase are worn. Will need a shifter, gearcase and cam. ; ordrng 1 W11255272 (Gearcase) and 1 W10721967 (Cam) and 1 W10913953 (Shifter)"
Near Lorain, OH 44052
Gabriel P
Job Details: 07/09/2020
MICROWAVE WHIRLPOOL WMH32519HZ5 "Top pics of POP. Cc that the unit is not heating. Found a loose connection on control. Plugged connection all the way. Put a cup of water and tested the microwave, pass. Op test ok"
Near Bay Village, OH 44140
Corina B
Job Details: 07/09/2020
WASHER MAYTAG MVWB865GC0 "CC that there is a grinding noise in agitate and there was water on the lid. Advised cust the water was from me lifting the washer. Ran diag on agitate no noise, started a clean washer found the rotor is hitting the drain pan causing the noise. Raised th
Near North Madison, OH 44057
Joe O
Job Details: 07/09/2020
WASHER MAYTAG MVW6230HW0 "I spoke lid and strike. Found close lid message still showing up. Entered diagnostics. Found no stored error codes. Tested lid lock. Lid not locking. Ran diagnostics test cycle. Unit will not go through diagnostics test. Needs lid lock and controlControl
Near Parma, OH 44134
Corey L.
Job Details: 07/09/2020
WASHER MAYTAG MVWC565FW1 "Customer complaint machine did not start after pressing start once so it was unplugged and plugged back in now seems to be working ok, confirmed, ran diagnostics no errors, calibrated, unit is operating as designed"
Near Chagrin Falls, OH 44022
Dan H
Job Details: 07/09/2020
B/IN REFRIGERATO KITCHENAID KSSC42QMS01 "Recovered refrigerant, installed new filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 7.5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrig
Near Cleveland, OH 44123
Corina B
Job Details: 07/09/2020
DISHWASHER AMANA ADB1400AGS1 CC that the unit does not work. Ran diag no codes. Found the water was turned off. Turned the water on. Unit filled and started washing. Unit is not secured to the cabinets or the countertop. Advised cust to secure the dishwasher. Optest ok.
Near Strongsville, OH 44149
David R
Job Details: 07/08/2020
DRYER MAYTAG MEDX655DW1 "Cc timer not moving, customer tried sensor and timed dry, both not moving. Tested out on timed, made sure airflow is good outside, good. Heating up and cycling off. Power good coming into unit, Timer getting power just not advancing. Checked over heater
Near Rochester, OH 44090
David R
Job Details: 07/08/2020
WASHER MAYTAG MHW3505FW1 "From notes, Cc not changing cycles or temp. Unit was unplugged. Plugged in and went to diagnostics. F6E3, F5E4e error codes. Ran diagnostics, temp is changing when its suppose to. Ran through diagnostics test, all components working correctly. Ran a norm
Near WARRENSVL HTS, OH 44122
Joe O
Job Details: 07/08/2020
WASHER MAYTAG WTW5520SQ0 Installed drain hose. Ran test cycle. Op test ok
Near Valley View, OH 44125
Joe O
Job Details: 07/08/2020
DRYER WHIRLPOOL CEM2745FQ0 Installed coin slide. Ran test cycle. Op test ok
Near Cleveland, OH 44118
Joe O
Job Details: 07/08/2020
DISHWASHER KITCHENAID KUDJ230Y0 "Cc: not cleaning properlyFound upper tracks falling. Found upper wash arm clogged. Found upper rack is rotted(advised customer rack are not covered under extended warranty). Needs upper tracks, rollers, and rack.Parts show no longer available.; ordrng 1
Near Strongsville, OH 44136
David R
Job Details: 07/08/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 One of brackets damaged. Core is NOT HERE. Looked around and cannot find part. Re ordering bracket.; ordrng 1 W106252069 (BRACKET )
Near Cleveland Heights, OH 44106
Joe O
Job Details: 07/08/2020
DISHWASHER GE GDT580SSF6SS Installed drain pump kit. Ran test cycle. Op test ok
Near North Olmsted, OH 44070
David R
Job Details: 07/08/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "New part too big. Old part too small. Ordering FZ door handle and asking customer to take out box and look over to make sure it can fit. Customer will call us if they cannot put part on. Do not schedule return; ordrng 1 W10827046 (handle,door (ss))"
Near North Ridgeville, OH 44039
David R
Job Details: 07/08/2020
RANGE MAYTAG MER6600FZ2 "Replaced parts. Checked out everything else, function wise test good. Put bake on 350* tested, took 13 mins to pre heat. Good. Op test ok"
Near Middleburg Heights, OH 44130
David R
Job Details: 07/08/2020
REFRIGERATOR KITCHENAID KSCS25INBL00 Replaced parts. Tested. Good. Called for water and cycled. Op test ok