We serviced a
WHIRLPOOL RANGE
Model PRG3610NP
Near Moreland Hills, OH 44022
Corina B
Job Details: 05/08/2017
CC that the bake ignitor will not light. Found the bake ignitor was weak. Replaced the ignitor from t/s. GS said i could use the one from t/s. Heated oven to 350* optest ok. ; used 1 12400035 (IGNITOR 5299) from stock, , Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Mayfield Heights, OH 44124
Chris H.
Job Details: 05/08/2017
Customer complaint that unit is not making ice, jumped icemaker from t-h, icemaker did not cycle, icemaker is receiving 120 volts, is receiving water, unit needs anew icemaker, spoke with gs ordering part ; ordrng 1 WPW10300022 (icemaker), schdld next appmnt for 5/12 FRI !,
We serviced a
KITCHENAID DISHWASHER
Model KDFE304DWH0
Near Highland Heights, OH 44143
Chris H.
Job Details: 05/08/2017
Customer complaint that unit stopped responding, ui is not accepting commands, unit displayed a drain pump electrical error code, issue is not with pump, have continuity from control to pump, unit needs a new main control, spoke with gs ordering part ; ordrng 1 W10866116 (cntrl-elec), schdld next appmnt for 5/12 FRI 2-5,
We serviced a
KITCHENAID DISHWASHER
Model KUDS35FXBL3
Near MAYFIELD VILLAGE, OH 44143
Chris H.
Job Details: 05/08/2017
Installed new panel, control and harness, op test good ; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWC416FW0
Near Cleveland Heights, OH 44118
Chris H.
Job Details: 05/08/2017
Customer complaint that units basket moves around and that it wasnt spinning out clothes like it used to, ran diagnostics no codes stored, unit completed its service cycle, suspension is fine, ran load of towels, towels came out normal dampness, unit is operating as designed ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT106TFDB00
Near Mentor, OH 44060
Robert A.
Job Details: 05/08/2017
Recovered refrigerant, replaced comp, drier and evap, pulled 28" vac w/pump, watched, no change, charged 4.27oz r134a, pressures good, unit cooling, op test ok; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KUDS30FXSS9
Near Avon Lake, OH 44012
Chris H.
Job Details: 05/05/2017
Installed new control, user interface, harness and upper rack adjusters, unit op tested good ; Job Cmpltd,
We serviced a
AMANA WASHER
Model NTW4605EW0
Near Hiram, OH 44234
Robert A.
Job Details: 05/05/2017
Removed curtain from adj, ran diagnostics, no codes, ran recal, op test ok; Job Cmpltd,
We serviced a
AMANA WASHER
Model NTW4605EW0
Near Hiram, OH 44234
Robert A.
Job Details: 05/05/2017
Removed curtain from adj, ran diagnostics, no codes, ran recal, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW00
Near Walton Hills, OH 44146
Corina B
Job Details: 05/05/2017
CC that the ice maker is not making ice. Ff 35.4* fz 12.8*. Checked the ice maker 120v. Checked the fill tube frozen solid temp was set at 6, set temp to 4. Ran hot water on the fill tube. Cycled the ice maker and no water. Called GS and it needs a new water valve. The water line to the unit is leaking. Told cust they need to fix the water leak. Did not have a restrain on the water line. Turn the water off to the unit. Office to order part.; ordrng 1 WPW10498976 (valve), schdld next appmnt for 5/10 WED 8-11,
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS1
Near Solon, OH 44139
Corina B
Job Details: 05/05/2017
The soap dispenser gasket is coming off. Replaced the dispenser from the t/s. Ran a cycle test optest ok. ; used 1 W10861000 (DISPENSER-DISHWASHER 9492) from stock, , Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC400ESS01
Near Solon, OH 44139
Corina B
Job Details: 05/05/2017
CC that the filter cap would not come off. Twisted the cap ccw and cap came off. Optest ok. ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFI2570FEZ02
Near Cleveland, OH 44107
Chris H.
Job Details: 05/05/2017
Customer complaint that unit is not dispensing ice, bin is full, depressed ice switch is not dispensing, remove icemaker assembly, motor has and wires leading to motor have continuity, tested for power from harness,unsure of correct voltage contacted wpl techline spoke with leon ref# 7718982935, said if i have power to replace the motor, further inspection discovered lf ff door is deformed not depressing door switch all the way unit needs a new lf ff door and ff door switch on the right side, spoke with gs ordering parts; ordrng 1 12002646 (light switch) and 1 W10915642 (LF FF DOOR ), schdld next appmnt for 5/12 FRI !,
We serviced a
MAYTAG WASHER
Model MVWC415EW1
Near Cleveland, OH 44103
Chris H.
Job Details: 05/05/2017
Customer complaint that unit is not spinning, water remains in tub, ran diagnostics found long drain error code, cleared code, found bobby pin in drain pump, removed debris from pump, op test good; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDF760SADM2
Near South Russell, OH 44022
Robert A.
Job Details: 05/05/2017
Ran diagnostics, no codes, no loop in drain hose, corrected, watched cycle, water temp after fill 73 deg, needs to be 120 deg, need to run hot water in sink before starting unit, Heater is working, op test ok; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model DISHWASHER
Near Moreland Hills, OH 44022
Corina B
Job Details: 05/05/2017
Found the hinges are fine. The dw was never mounted to the cabinets or the countertop. Which caused the frame to bend. Tried to adjust the feet to level unit out. The right side went in the left side was hitting the frame. ; C, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFI2570FEZ00
Near Cleveland, OH 44112
Chris H.
Job Details: 05/05/2017
Customer complaint that unit was not making ice, found icemaker fill line frozen, steamed out line, icemaker mold is filled, reinstalled icemaker, mold filled, op test good ;
We serviced a
WHIRLPOOL WASHER
Model CAE2743BQ0
Near Cleveland, OH 44121
Chris H.
Job Details: 05/05/2017
Customer complaint that unit will not start, states coin slide was recently serviced and since unit will not start, found coin slide out of adjustment not contacting switch, adjusted slide, unit started, op test good ; Job compltd
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS
Near Franklin Township, OH 44240
Robert A.
Job Details: 05/05/2017
Installed i/m, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2KHAXVQ01
Near Kent, OH 44240
Robert A.
Job Details: 05/05/2017
Installed filter housing, good, Customer has a saddle valve connected to the supply line (see pic), advised cust the flooding hazard associated with this type of valve, recommended cust have the valve replaced with an inline valve,, low water flow to unit; used 1 SENIORDISCOUNT (SENIORDISCOUNT), 1 SHIPPING (SHIPPING AND HANDLING), and 1 TJ80-56 (5/16" X 1/4" JOHN GUEST FITT) from stock, Job Cmpltd,
We serviced a
LFHB2741PF3 FRIGIDAIRE
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Paul H.
Job Details: 05/05/2017
Flex IM has thermistor damaged, needs replaced, also FC gasket not sealing properly on top middle, gasket is compressed, ordering gasket and IM; ordrng 1 243297606 (ice maker) and 1 5304501270 (GASKET)
We serviced a
FGHF2366PFAA FRIGIDAIRE
Model REFRIGERATOR
Near Elyria, OH 44035
Paul H.
Job Details: 05/05/2017
Needs pad kit, spoke with GS, office will contact NEW about, may require Electrolux certified tech;
We serviced a
KSSC42QKS01 KITCHENAID
Model REFRIGERATOR
Near Westlake, OH 44145
Paul H.
Job Details: 05/05/2017
FC is good, RC is over temp, went through service diagnostics, damper mototr is not operating, needs replaced, ; ordrng 1 WP2221296
We serviced a
KDFE104DWH2 KITCHENAID
Model DISHWASHER
Near Amherst Township, OH 44001
Paul H.
Job Details: 05/05/2017
Replaced UI, tested by invoking diagnostic cycle, op test ok.; Job Cmpltd,
We serviced a
WDF560SAFB1 WHIRLPOOL
Model DISHWASHER
Near Elyria, OH 44035
Paul H.
Job Details: 05/05/2017
Trim had popped off on RH side, reattached, looks good, op test ok.; Job Cmpltd,
We serviced a
WFW92HEFW0 WHIRLPOOL
Model WASHER
Near Avon Lake, OH 44012
Paul H.
Job Details: 05/05/2017
Tones were disabled, showed customer how to toggle, op test ok.; Job Cmpltd, saved tckt [SdLink\291048a.png], O-emld tckt [SdLink
We serviced a
MFT2778EEZ00 MAYTAG
Model REFRIGERATOR
Near Westlake, OH 44145
Paul H.
Job Details: 05/05/2017
Manually cleared all frost on RC evaporator, replaced thermistors and evap fan, excellent airflow, no noise, op test ok.; Job Cmpltd
We serviced a
MEDC200XW3 MAYTAG
Model DRYER
Near Columbia Township, OH 44028
Paul H.
Job Details: 05/05/2017
Found support roller sticking, replaced from t/s, tested, much quieter, op test ok.; used 1 349241T (ROLLER KIT) from stock, Job Cmpltd,
We serviced a
WRS571CIDB01 WHIRLPOOL
Model REFRIGERATOR
Near Moreland Hills, OH 44022
Jeff M
Job Details: 05/05/2017
The compression fitting has failed it was assembled properly. Recommend for the customer to the new compression fitting never professional put it on; Job Cmpltd
We serviced a
SVD8310S JENNAIRE
Model RANGE
Near Shaker Heights, OH 44120
Jeff M
Job Details: 05/05/2017
Unit was stuck in lock after self clean I powerdown the machine powered it back on and start playing with the self-cleaning function somehow got a to un lock the locking mechanism is discontinued customer just needed the unit unlocked;
We serviced a
JFC2290VEM8 JENNAIRE
Model REFRIGERATOR
Near Aurora, OH 44202
Jeff M
Job Details: 05/05/2017
the unit was leaking do too the drain unit need a p trap installed new part from ts unit op tested good ; used 1 W10619951 (TUBE-DRAIN) from stock,
We serviced a
MGS8880DS0 WHIRLPOOL
Model RANGE
Near Solon, OH 44139
Jeff M
Job Details: 05/05/2017
Unit was not igniting properly past 350° preheated the oven to 350° to verify the issue let the oven to cool down added a grounding wire and adjusted the igniter preheated the oven to 350° up test failed let the oven cool down and installed wiring harness from truck stock preheated the oven to 350° unti tested good ; used 1 WPW10701462 (HARNS-WIRE)
We serviced a
JGD8430ADN WHIRLPOOL
Model COOKTOP
Near Auburn Township, OH 44023
Jeff M
Job Details: 05/05/2017
Found 1screw broken off in rt frnt burner, unable to remove screws, will need to drill out or break will need new screws ignitors and orifices; ordrng 8 3368921 (screw-torx)s and 4 74009336 (ignitor)s and 1 74010772 (orifice ho) and 1 74010773 (holder-orf) and 1 74010774 (orifice ho) and 1 74010775 (holder-orf) and 4 8273062 (screw)
We serviced a
ISC23CNEXY02 IKEA
Model REFRIGERATOR
Near University Heights, OH 44118
Jeff M
Job Details: 05/05/2017
Ice maker is not producing any ice I tested at points L and N had not power should be 120vac The optics tested good the wiring harness and plugs were good needs a main control; ordrng 1 WPW10446514
We serviced a
LAW2400AAE WHIRLPOOL
Model WASHER
Near Solon, OH 44139
Jeff M
Job Details: 05/05/2017
The unit was not agitating I found the belt has a lot of material missing causing it to slip needs a new belt. As far as the leaking is concerned I was unable to duplicate the issue; ordrng 1 12112425 (belt set-maytag
We serviced a
WFW9640XW00 WHIRLPOOL
Model WASHER
Near Bainbridge Township, OH 44023
Jeff M
Job Details: 05/05/2017
Did not installed new part on the unit but the motor is still needed for the repair of the unit but the motor and the tub are both makin nosie the front rear and spinner are needed along with the nut and pulley too complete the repair. I will leave the motor with the cust. ; ordrng 1 W10250762 (tub-outer) and 1 W10772619 (R TUB) and 1 WP8182650 (PULLEY) and 1 WPW10283352 (SPINNER) and 1 WPW10283361 (NUT), schdld next appmnt for 5/15 MON 8-12 [***], saved tckt [SdLink
Near Moreland Hills, OH 44022
Corina B
Job Details: 05/05/2017
KITCHENAID DISHWASHER KUDS30IVBS4\ Found the hinges are fine. The dw was never mounted to the cabinets or the countertop. Which caused the frame to bend. Tried to adjust the feet to level unit out. The right side went in the left side was hitting the frame. ; , Job Cmpltd, sav
We serviced a
MAYTAG WASHER
Model MHWE200XW00
Near WARRENSVL HTS, OH 44128
Chris H.
Job Details: 05/05/2017
Customer complaint that unit is not draining., water remains in tub, removed water, found drain pump catch clogged with debris, removed debris, started normal wash cycle, unit is now draining, op test good ; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock, , Job Cmpltd,
Near Mayfield Heights, OH 44124
Chris H.
Job Details: 05/05/2017
We serviced a
MAYTAG WASHER
Model MVWC400XW3
Near Rootstown Township, OH 44266
Robert A.
Job Details: 05/05/2017
Ran diagnostics, off bal load, speed sensor fault, replaced, ran recal, good, ran spin, good, op test ok; used 1 WPW10006355 (ACTUATOR) from stock, Job Cmpltd,
We serviced a
GE WASHER
Model GTWN4250D0WS
Near Mogadore, OH 44260
Robert A.
Job Details: 05/05/2017
Found bearings loud, water leaking through shaft, needs bearings, seal, and shaft asmCust to replace; ordrng 1 WH02X10265 (ring split.8.36) and 1 WH02X10383 (seal tub8.44) and 1 WH2X1193 (NUT20.05) and 1 WH2X1197 (washer tub bearing5.35) and 1 WH2X1198 (washer tub bearing28.55) and 1 WH2X1199 (washer hub6.02) and 1 WH38X10019 (shaft and tube asm175.32), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
KENMORE WASHER
Model 11092583110
Near MENTOR ON THE, OH 44060
Corina B
Job Details: 05/05/2017
CC that the washer does not spin. Found oil leaking from underneath. The basket does not spin. Will need a brake and drive tube. Will give est to repair. Cust pd sc. ; , Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAH00
Near Painesville Township, OH 44077
Chris H.
Job Details: 05/05/2017
Customer complaint that unit is not freezing, frz temp at 23 degrees, ff temp at 48, compressor is running, fans are running, evap has very poor frost pattern, unit has sealed system issue, needs comp, ff evap and filter drier, spoke with gs ordering parts ; ordrng 1 W10276644 (compressor) and 1 W10917531 (FF EVAP) and 1 WPW10143759 (drier-uv), schdld next appmnt for 5/10 WED !
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Mentor-on-the-Lake, OH 44060
Chris H.
Job Details: 05/05/2017
Customer complaint that unit is leaving residue on clothing, states she has to rinse them 3 times, ran diagnostics no codes found, unit is clean of any build up, customer is using proper amount of detergent, started unit on normal fill unit is filling properly, advanced to a rinse and spin, unit is rinsing, unable to duplicate any issues, unit is operating as designed ; Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MEDB400VQ0
Near Mentor-on-the-Lake, OH 44060
Dan H
Job Details: 05/05/2017
Customer complaint that unit is making a rubbing, noise, started unit on timed dry could hear faint noise, took unit apart inspected, reassembled, tested with load, no unusual noises heard, unit is operating as designed ; Job Cmpltd,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2611LWKA
Near Euclid, OH 44119
Dan H
Job Details: 05/05/2017
Customer complaint that light is broken, found bulb blown, installed new bulb, op test good ; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MHW4200BG2
Near Geneva Township, OH 44041
Arthur V
Job Details: 05/05/2017
found 120 v to control nothing out. Order both bds please xparts order ATTENTION GREG. ; ordrng 1 W10635986 (panel-cntl) and 1 WPW10700751 (cntrl-elec), schdld next appmnt for 5/12 FRI !,
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Aurora, OH 44202
Robert A.
Job Details: 05/05/2017
Found idler pulley making noise, replaced, ran unit, op test ok; used 1 WP691366 (PULLEY DRIVE) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model KUDP02SRSS1
Near Aurora, OH 44202
Robert A.
Job Details: 05/05/2017
, Found no power at control, bi-metal good, found wiring shorted in box, repaired wiring, op test ok; , Job Cmpltd
We serviced a
WHIRLPOOL RANGE
Model MES8880DS0
Near Claridon Township, OH 44024
Arthur V
Job Details: 05/04/2017
Jk file number 7718976390-----installed new touch pad and cable. No good. Same issue. Called techline talked to JK. Unit needs main control Talked to LS. Balance after repair 51.44. ; ordrng 1 WPW10658113 (cntrl-elec), schdld next appmnt for 5/10 WED !,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM00
Near Eastlake, OH 44095
Corina B
Job Details: 05/04/2017
Replaced all the parts listed. Optest ok.; Job Cmpltd, saved tckt [SdLink
We serviced a
KENMORE RANGE
Model 790.73033311
Near Willowick, OH 44095
Chris H.
Job Details: 05/04/2017
Customer complaint that units bake is not igniting, found bake ignitor weak pulling less then 3 amps, unit needs anew ignitor, qouted customer, does not want repair, paid svc ; Cllctd $96.25 cash, Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model WED75HEFW0
Near Lakewood, OH 44107
Dan H
Job Details: 05/04/2017
Customer complaint that unit is making a grinding noise, started timed dry cycle, no unusual noises heard, unit is operating as designed ; Job Cmpltd,
We serviced a
WHIRLPOOL SWASH
Model SFF1000CSA0
Near Bratenahl, OH 44108
Chris H.
Job Details: 05/04/2017
Customer complaint that unit crushes dispensor cup when closing door, found plunger no depressing all the way has cased damage to piercing needle,user interface is cracked, unit needs a new dispenser, ui and plunger spoke with gs ordering parts; ordrng 1 W10570153 (dispenser) and 1 W10626660 (button) and 1 WPW10718139 (cntrl-elec), schdld next appmnt for 5/10 WED !,
We serviced a
KITCHENAID MICRO OVEN
Model KCMS2055SSS2
Near Lakewood, OH 44107
Dan H
Job Details: 05/04/2017
Customer complaint that unit is intermittently not working will work when door is pushed up, placed glass of water in unit, started for 1 minute, unit heated, repeated 10 more times, unit heated everytime, unable to duplicate the problem, unit is operating as designed ;, Job Cmpltd,
We serviced a
KITCHENAID RANGE
Model KDRS467VSS01
Near Concord Township, OH 44077
Arthur V
Job Details: 05/04/2017
Found wire harness damaged at appliance mngr bd. Needs harness order both main and communication harness. Av only ; ordrng 1 W10116124 (harns-wire) and 1 W10116180 (harns-wire), schdld next appmnt for 5/10 WED !,
We serviced a
GE REFRIGERATOR
Model GYE22KSHDSS
Near Mentor, OH 44060
Corina B
Job Details: 05/04/2017
Replace the ff fan and updated the software. The water dispenser is not working. Found the water line was frozen. Now dispensing water. Optest ok. ; Job Cmpltd,
We serviced a
FRIGIDAIRE UPRIGHT / CHEST
Model LFFH21F7HWJ
Near Cleveland, OH 44104
Chris H.
Job Details: 05/04/2017
Customer complaint that unit is not cooling properly, frz temp at 28 degrees, found drain tube clogged with debris, steamed out drain tube, found evap fan stuck in piece of ice due to unit not being able to drain, evap fan is undamaged removed ice fan started, op test good ; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWC415EW1
Near Bay Village, OH 44140
Dan H
Job Details: 05/04/2017
Customer complaint of loud noise during wash cycle, started normal wash cycle, Unit filled and advanced to wash cycle, heard slight scrapping sound , found pulley hitting pulley shield, found splutch and cam damaged, unit needs new pulley/cam assembly, installed new pully/cam assembly, op test good, also noticed customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; used 1 W10721967 (PULLEY) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW4850XQ1
Near Rootstown Township, OH 44266
Robert A.
Job Details: 05/04/2017
Complaint, not spinning out clothed, clothes wrapping around adj, basket spinns free, ran diognastics, 7-6 motor fault, ohmed motor 6.3 ohms, ohmed motor from control 6.3 ohms, per tech sheet should be under 6ohms, needs motor, 8-3 overflow detected, checked pressure hose, clear, no leaks, tested valves, good, no leaks, good water flow, , needs control, rear legs all the way in, unit sits on concrete, filled unit with water, drain pump working, watched unit spin, good, talked w/jr; ordrng 1 W10480186 (cntrl-elec) and 1 WPW10303798 (MOTOR), schdld next appmnt for 5/10 WED ! [**],
We serviced a
WRF560SEYM05 WHIRLPOOL
Model REFRIGERATOR
Near Parma, OH 44130
Chad P.
Job Details: 05/04/2017
Advised that first cup of water will be slighlty warm as line runs outside unit. Second cup will be colder. Found cube jammed in ice maker. Removed and cycled ice maker. Op test ok. ; Job Cmpltd
We serviced a
WRF989SDAH00 WHIRLPOOL
Model REFRIGERATOR
Near Parma, OH 44130
Chad P.
Job Details: 05/04/2017
Installed water tank and tie. Op test ok. ; Job
We serviced a
MFF2055YEW01 WHIRLPOOL
Model REFRIGERATOR
Near Broadview Heights, OH 44147
Chad P.
Job Details: 05/04/2017
Cc that there was a loud noise coming from the freezer section. They had shut down unit and defrosted it. Also stated that there was frost on the back wall. Possible a defrost issue. Unit is able to defrost at this time. Bimetal and thermistors check good. Likely cust fixed the issue by shutting the unit down and defrosting it. Advised to monitor and if issue return we will come back out.
We serviced a
KDTE204DBL0 KITCHENAID
Model DISHWASHER
Near Brecksville, OH 44141
Chad P.
Job Details: 05/04/2017
Found unit with standing water in it. Cc that unit was full of steam when he opened it. Appears unit was going through heated dry with water in the bottom in it creating the excessive steam. Acjusted drain line and drained unit out. Ran normal wash and canceled and drained again. Ran calibration mode and advised on soap usage. Op test ok. ; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS3
Near Kirtland, OH 44094
Corina B
Job Details: 05/04/2017
Cust showed pop, sent pic. CC that she smelled a burning smell and it doesnt start. Removed front panel checked the main control, did not find any burn marks on the wires or the control. Ran diag no codes. Ran a calibration. Optest ok.; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KUDE70FXSS4
Near Kirtland, OH 44094
Corina B
Job Details: 05/04/2017
Replaced the main control. Ran calibration, optest ok.; , Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Chardon, OH 44024
Corina B
Job Details: 05/04/2017
Replaced the icemaker. Ran diag when new unit was installed ran Test 59,57 and 49. Set the ff to 37* and fz 0* Optest ok; Job Cmpltd,
We serviced a
WHIRLPOOL MICRO OVEN
Model WMH31017AS2
Near Cleveland, OH 44113
Chris H.
Job Details: 05/04/2017
Customer complaint that unit is not heating, started unit on 2 minutes with glass of water, unit is pulling 12 amps, water did not heat, pulled unit down, found mag cracked, replaced mag from truck surplus, unit is now heating,, left manager bill; used 1 WPW10693025 (MAG 99.20) from stock, Job Cmpltd
We serviced a
JENN-AIR DISHWASHER
Model JDB8700AWS0
Near Pepper Pike, OH 44124
Chris H.
Job Details: 05/04/2017
Customer complaint that unit is leaking found unit is leaking from motor, unit needs a dw rework kit, customer contacted jenn air they are covering svc, parts and labor auth# J9MS404EPL1.3 spoke with bridget, installed part, op test good ; used 1 W10548435 (CLAMP (DW REWORK) ) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM04
Near Westlake, OH 44145
Dan H
Job Details: 05/04/2017
Customer complaint that unit is not registering door being open, Door open indicator light is working, indicator light taking a minute to light up, door open alarm never sounded, unplugged unit to reset controls, indicator light came on immediately, door open alarm sounded, op test good,; Job Cmpltd,
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ01
Near Fairview Park, OH 44126
Dan H
Job Details: 05/04/2017
Customer complaint that unit is not dispensing ice and freezer section is frosting up, no air leaks found in cabinet or door seals, found fresh food section door not closing switch far enough to activate auger motor when dispenser button is pressed, dispenser works fine when switch is closed all the way or when door is pushed on, adjusted switch contacts, op test good ; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM354ESS1
Near North Olmsted, OH 44070
Dan H
Job Details: 05/04/2017
Customer complaint that water is not spraying from wash arm and dispenser gasket fell off, confirmed dispenser basket fell off, unit needs new dispenser, placed glasses in corners of racks, started normal wash cycle, unit filled, glasses did not fill, wash motor is not starting, wash motor receiving 120vac, unit needs new sump assembly; ordrng 1 W10805015 (pump&motor) and 1 W10861000 (dispenser), schdld next appmnt for 5/10 WED !,
Near North Olmsted, OH 44070
Dan H
Job Details: 05/04/2017
We serviced a
WHIRLPOOL REFRIGERATOR
Model GZ25FSRXYY2
Near Perry, OH 44081
Arthur V
Job Details: 05/04/2017
Found fill tube for ice maker torn causing issue. Needs water tube with fill assy. Per ab no shipping. ; ordrng 1 67006317 (tube-water), , schdld next appmnt for 5/10 WED !, saved tckt
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Madison Township, OH 44057
Arthur V
Job Details: 05/04/2017
Upon arrival unit unplugged. Plugged in. Unit in a continuous drain--- let unit finish and checked for error codes --- getting 2-----f3e1 pressure system fault and f8e1 long fill no fill---- finding unit is not finding proper water level and then goes into a drain mode. Pressure hose appears good. Needs control---; ordrng 1 W10916229 (CONTROL ), schdld next appmnt for 5/10 WED !,
We serviced a
MAYTAG WASHER
Model MTW5770TQ0
Near Ravenna, OH 44266
Robert A.
Job Details: 05/04/2017
Found rear tension spring pulled through rusted frame, cust to replace; ordrng 1 285744 (pad-suspen10.92) and 1 285771 (base194.66), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
WHIRLPOOL WASHER
Model WTW4815EW0
Near Streetsboro, OH 44241
Robert A.
Job Details: 05/04/2017
Installed control, ran recal, op test ok; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KUDS35FXSS5
Near Rocky River, OH 44116
Dan H
Job Details: 05/04/2017
Customer complaint that unit does not advance to wash cycle, started normal wash cycle, unit filled, wash motor did not start just hummed, found wheel tabs from old style upper rack adjusters lodged in chopper blade, removed, started normal wash cycle, unit filled, wash motor started, op test good ; Job Cmpltd,
We serviced a
MAYTAG DISHWASHER
Model MDBH949AWQ1
Near Cleveland, OH 44111
Dan H
Job Details: 05/04/2017
Customer complaint that unit is jot starting found no buttons responding on user interface p, found no power to unit, outlet unit plugged into is dead, looked for tripped breaker, did not find one, plugged unit into good outlet, started normal wash cycle, unit filled and advanced to wash cycle, unit is operating as designed, advised customer that they need an electrician to correct power supply ;, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Madison, OH 44057
Arthur V
Job Details: 05/04/2017
Found gasket torn. Needs replaced ; ordrng 1 W10830274 (gasket-fip), schdld next appmnt for 5/10 WED !
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM5
Near Madison, OH 44057
Arthur V
Job Details: 05/04/2017
Found right side pad broken. Replaced both pads. Adjusted springs tp provide more tension on door when opening. Op test good ; used 2 8268961 ([Alt for WP8268961) from stock, Job compltd
We serviced a
MAYTAG DRYER
Model MDE5500AYW
Near Geneva Township, OH 44041
Arthur V
Job Details: 05/04/2017
Replaced drum rollers. Op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS27CXMS5
Near Solon, OH 44139
Robert A.
Job Details: 05/04/2017
Found ice bin full, ff 35, frz -3, good air flow, found svc pntr R4317487, cycled power to unit, ran diagnostics, op test okCust stated that when ice bucket was emptied, i/m started working, explained that it will only fill to the opening in the bucked where the level sensor isTalked w/jr; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KDTM404EBL1
Near South Russell, OH 44022
Robert A.
Job Details: 05/04/2017
Removed kick plate and front panel, started normal wash, tested float, good, watched cycle, water surging against door, inspected spray arm, 1of the three seized in place, unable to move, needs spray arm; ordrng 1 W10860176 (SPRAY ARM143.71), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 5/10 WED !,
We serviced a
AFI2539ERM00 AMANA
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Chad P.
Job Details: 05/04/2017
Found starter failed on comp. replaced with starter from comp kit. Let unit run and checks charge level. Checks good. Removed peircing valve and sealed the system. Advised to allow 24 hrs for normal cooling to resume. ; Job Cmpltd,
We serviced a
WDT720PADM2 WHIRLPOOL
Model DISHWASHER
Near Strongsville, OH 44136
Chad P.
Job Details: 05/04/2017
Installed wheels and stops. Op test ok. ; Job Cmpltd,
We serviced a
WMH73521CS4 WHIRLPOOL
Model MICROWAVE
Near North Royalton, OH 44133
Chad P.
Job Details: 05/04/2017
Installed parts listed. Op test ok. ; Job Cmpltd,
We serviced a
KUDC10FXSS5 KITCHENAID
Model DISHWASHER
Near North Royalton, OH 44133
Chad P.
Job Details: 05/04/2017
Found no water entering the unit. Found object under the float. This was causing excessice heat and noise in unit. Removed and ran normal wash and drain cycle 2x. Op test ok. No need to contact techline. ; Job Cmpltd,
We serviced a
MGDX655DW2 MAYTAG
Model DRYER
Near North Royalton, OH 44133
Chad P.
Job Details: 05/04/2017
Installed timer. Op test ok. ; Job Cmpltd,
We serviced a
MGDX655DW2 MAYTAG
Model DRYER
Near North Royalton, OH 44133
Chad P.
Job Details: 05/04/2017
Installed timer. Op test ok. ; Job Cmpltd,
We serviced a
JMW2427WS02 JENNAIRE
Model MICROWAVE
Near North Royalton, OH 44133
Chad P.
Job Details: 05/04/2017
F6e8 unit is displaying. When running unit it will. Ot display time count down and displays cooking is complete. Cycled power to unit and reprogrammed model number. Reset power again to save per tech sheet. Unit is now operating correctly. ; Job Cmpltd,
We serviced a
KUDS35FXBL5 KITCHENAID
Model DISHWASHER
Near Bainbridge Township, OH 44023
Jeff M
Job Details: 05/04/2017
The unti was leaving the glasses cloudy. The cust was not running rinse aid with her wash. I expained what the rinse aid did and how it work unit tested good; Job Cmpltd,
We serviced a
MEDB835DW3 MAYTAG
Model DRYER
Near Aurora, OH 44202
Jeff M
Job Details: 05/04/2017
The unit drying vary well the cust only has 1/2 foot of venting. Explain to the customer and he's going to have to play with the setting till they get used too the unit the unit had no codes unti op tested good ; Job Cmpltd,
We serviced a
GC900QPPQ5 WHIRLPOOL
Model COMPACTOR
Near Beachwood, OH 44122
Jeff M
Job Details: 05/04/2017
I twisted the right railing it was slightly bent unit tested good; Job Cmpltd
We serviced a
KFIS29PBMS00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland Heights, OH 44121
Jeff M
Job Details: 05/04/2017
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
JBP70B0K4BB GE
Model RANGE
Near Mayfield Heights, OH 44143
Jeff M
Job Details: 05/04/2017
Took the door apart remove the streak reassembled the door;
We serviced a
KUDS30IXBL9 KITCHENAID
Model DISHWASHER
Near Garfield Heights, OH 44125
Jeff M
Job Details: 05/04/2017
Install the upper rail racks unit tested good landlord did not answer their phone I left him a message with the price in which they need to pay;
We serviced a
GI0FSAXVY012 WHIRLPOOL
Model REFRIGERATOR
Near University Heights, OH 44118
Jeff M
Job Details: 05/04/2017
Gasket is ripped see picture the door was closing fine cannot duplicate an issue I explained were majority of the time you have to close the door one at a time usually the left door first and then the right door; ordrng 1 W10443238 (door gasket),
We serviced a
KERK807PSS02 KITCHENAID
Model RANGE
Near Mayfield, OH 44143
Jeff M
Job Details: 05/04/2017
The front left large burner on the outside elements is working I'm unable to remove the oven by myself a second man would be required to remove the oven this is an estimate only customer may not fix given the age of the machine; ordrng 1 W10823698 (ELE),
We serviced a
WFW72HEDW0 WHIRLPOOL
Model WASHER
Near Chardon, OH 44024
Jeff M
Job Details: 05/04/2017
Machine has a pressure sensor switch error code and a overflow code detected and a door latch code I check the sensor hose appeared to be in good condition not clogged needs a new sensor and doorlatch; ordrng 1 WPW10443885 (LATCH) and 1 WPW10448876 (SENSOR)