Service History 708 | Freds Appliance

We serviced a

WHIRLPOOL WASHER

Model WTW5105HC3

Near Broadview Heights, Ohio 44147

David R

Job Details: 10/04/2022

Replaced latch and strike. Latch is still locking and making lock noises. Had to break open again. Need to replaced another latch. Also not getting correct signal from main control. Ordering latch and control. ; ordrng 1 W11394572 (Latch) and 1 W11621183 (Main control)

We serviced a

WHIRLPOOL DRYER

Model LEQ9558KQ0

Near Bedford, Ohio 44146

David R

Job Details: 10/04/2022

"Cc unit not going through drying cycle. Found open thermal fuse. Suggest replacing thermal fuse, element and cutoff kit. Customer bought the fuse and will install himself and wait on ordering anything. Customer to pay for SVC and thermal fuse only. Also suggested customer clean vent to outside.

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Oakwood Village, Ohio 44146

David R

Job Details: 10/04/2022

"Found broken wires to drain pump. Spliced and corrected. Good. Ran diagnostics, cleared out error code for drain pump F9E1. Ran test mode. Good. All components working properly. Op Test Ok."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Solon, Ohio 44139

David R

Job Details: 10/04/2022

"Cc had another company come out, unit wasnt not cooling. They replaced a fan. Came back out and replaced another part. Door light wont go off and comp not kicking on. Other company couldnt find problem. I found that the deli floor shelf is shorting main control plugged in. Unplugged. Unit is starting to cool. Would replace control and deli shelf, shorting each other out, then if any other problems. Check from there. Gave estimate to customer. Customer paid SVC only. Do not order parts. ; ordrng 1 W11215631 (Deli floor shelf with harness inside) and 1 WPW10675033 (Main control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Ravenna, Ohio 44266

Brian M

Job Details: 10/04/2022

"Cc ice not dispensing Found motor locked up and broke basket Also found front plastic sliders on ff drawers to be broken Needs basket, shaft and motor Parts not in stock Office to schedule ; ordrng 1 W11202789 (motor) and 1 W11244434 (ice-contnr) and 1 W10258544 (shaft) and 1 W11162446 (pan-meat) and 1 W11162443 (cover)"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Rootstown, Ohio 44272

Brian M

Job Details: 10/04/2022

Cc unit not running Found unit in drain mode Cleared control Ran diagnostics no errors Ran auto test and calibration OP Test Ok Advised to watch

We serviced a

WHIRLPOOL WASHER

Model WTW7800XW0

Near Cleveland, Ohio 44103

Manny

Job Details: 10/04/2022

"Cc led is out, verified and no light unit will need LED module but its discontinued,; ordrng 1 W10298847 (LED module (discontinued))"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GARF30FDGB01

Near Avon, Ohio 44011

Gabriel P

Job Details: 10/04/2022

"Replace light,opt test ok"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Amherst, Ohio 44001

Gabriel P

Job Details: 10/04/2022

"Replace agitator then ran few test,opt test ok"

We serviced a

AMANA DRYER

Model NGD4655EW2

Near Kirtland, Ohio 44094

Joe O

Job Details: 10/04/2022

Cc: not tumblingFound belt snapped. Roller starting to seize to shaft. Needs dryer repair kit. Installed dryer repair kit. Tested. Op test ok ; used 1 4392065 (DRYER REPAIR KIT) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW5105HC2

Near North Ridgeville, Ohio 44039

Marie V

Job Details: 10/04/2022

"Cc that the unit is shaking and making a noise while spinning. Cust has video. Ran diag, no error codes. Ran high speed spin, a little shake. Corrected and found that the small detergent cup is making a noise. Cust removed it. Noise gone. Unit is working properly at this point. Op test ok"

We serviced a

MAYTAG DRYER

Model MED7230HW2

Near Amherst, Ohio 44001

Gabriel P

Job Details: 10/04/2022

"Ran diagnostic no error code ran test,pass opt test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Grafton, Ohio 44044

David R

Job Details: 10/04/2022

"Could not find friction pads. When replacing main control, started up. Heard a pop and smoke come from UI. Will need to order and replaced UI and control at same time. At return, replace drum pump as well. ; ordrng 2 Wp8268961 (Pads)s and 1 W11305308 (Control) and 1 W11368911 (Ui)"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0

Near Lorain, Ohio 44055

Angel

Job Details: 10/04/2022

Cc that unit was not doing anything. Looked underneath washer and noticed that the drain pump wire was kind of loose took it off and reinstalled Ran diagnostics and found error code F2E1 and F9E1 drain problems. Ran the cold water in diagnostics to get unit to fill and than ran a drain and unit was draining Perfectly tried a couple of times and no issues. So I ran a quick cycle to test unit and it started to drain how it should than filling and sensing and then did the wash and everything had the customer with me and was seeing that everything was working as should now. Explained to her it couldve been the loose wire but everything now is working as should. Opt test ok.

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Cleveland, Ohio 44106

Manny

Job Details: 10/04/2022

"Cc unit not spinning during wash, found drain hose on the floor drain, elevated to sink, opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW2

Near Kirtland, Ohio 44094

Joe O

Job Details: 10/04/2022

Installed suspension rods tested. Op test ok

We serviced a

WHIRLPOOL RANGE

Model WFE540H0AS0

Near Cleveland, Ohio 44103

Manny

Job Details: 10/04/2022

"Cc u it not heating up on bake, verified and bake element is burned out, unit needs bake element.; ordrng 1 W10779716 (elmnt-bake)"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Cleveland, Ohio 44105

Corina H

Job Details: 10/04/2022

Door is damaged. Took a picture. Will need to reorder. Office to reschedule appointment ; ordrng 1 W11176456 (Door)

We serviced a

WHIRLPOOL REFRIGERATOR

Model wrf555sdfz05

Near Mentor, Ohio 44060

Corina H

Job Details: 10/04/2022

CC that the u it ff is not lighting. Confirmed. Found the ff lights not working. The one led light is out. Will need the module for the ff section. ; ordrng 1 W11043011 (Module)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF989SDAH01

Near Rock Creek, Ohio 44084

Brian M

Job Details: 10/04/2022

Installed deli OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAM02

Near Strongsville, Ohio 44136

David R

Job Details: 10/03/2022

"Cc unit not dispensing water. Never used water since they moved in a year ago, wants it checked out now. When pressing dispenser, can hear the valve activate. Found water line was not hooked up. Water line is cracked and bent all in back. Cannot find shutoff to unit. Let customer know to call plumber. Have them find the shit off and also change the water line as well. Unit itself is good. SVC only."

We serviced a

MAYTAG WASHER

Model MVWC416FW0

Near Elyria, Ohio 44035

Marie V

Job Details: 10/03/2022

"Cc that the unit has the drain pump stuck. Confirmed. Canceled and ran diag, no error codes. Ran auto test. Pass. Tested unit on normal cycle and tested water valves on diag. Pass. Unit is working properly at this point. Op test ok"

We serviced a

AMANA REFRIGERATOR

Model BX22A2W

Near Berea, Ohio 44017

Marie V

Job Details: 10/03/2022

Replaced handle. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN402EPA02

Near Middleburg Heights, Ohio 44130

Marie V

Job Details: 10/03/2022

"Ccthat the unit have over temp light going off. Ok temps freezer at 2* and fresh food section at 36*. Temperature is set to 1* and 36*. Unit is making ice, ice bin is full. At this point everything is correct. Rebooted unit and set temp to freezer at 0*. If cust has any issue I would replace control and UI. At this point is working properly."

We serviced a

WHIRLPOOL WASHER

Model WTW4950XW2

Near Cleveland, Ohio 44111

Marie V

Job Details: 10/03/2022

"Cc that the unit is not spinning all the way. Ran diag found error code f7e5 shifter fault. Tilted unit and found white wire for motor cut, removed connector and found that it had a short in it. Unit will need motor , harness and belt. Cust will buy new. ; ordrng 1 W10836348 (Motor) and 1 WPW10297443 (Harness wire) and 1 WPW10006384 (Belt), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BB3

Near Cleveland, Ohio 44111

Marie V

Job Details: 10/03/2022

"Cc that the oven does not works, confirmed. Unit is not working, oven or broil. Will need control. SEE NOTES. ; ordrng 1 W11176454 (Ignitor) and 1 W11126814 (Control)"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ0

Near Cleveland, Ohio 44135

Marie V

Job Details: 10/03/2022

"Cc that theres water coming in but no wash activity. Stared a normal cycle. Motor not running. Verify voltage going to it, had 0. Removed door and found a loose connection. Corrected issue. Tested unit. Op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KSF26C4XYY03

Near Rocky River, Ohio 44116

Marie V

Job Details: 10/03/2022

"Cc that ice maker is not making ice. Confirmed. Took temps 36* fresh food and -1* in freezer. Found a broken piece from ice maker preventing from cycling. Showed cust, put the part back in. Cust will monitor is unit gets stuck or stops making ice Cust will call back to replace ice maker. Unit cycled and filled up with water. Op test ok; ordrng 1 W10122576 (Ice maker), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB02

Near Lorain, Ohio 44053

Angel

Job Details: 10/03/2022

Cc that unit was not keeping cold. Took temperatures and ff section was at 70* and freezer was at -2* fan was working so I took off evaporator cover and found that the vents were clogged with ice be cause of warm air getting into freezer from door being propped open with food. Explained to customer to make sure they dont over pack unit to prevent issue from happening again. Opt test ok.

We serviced a

AMANA REFRIGERATOR

Model ART308FFDM10

Near Brooklyn, Ohio 44144

Manny

Job Details: 10/03/2022

"Cc unit has frost in the fz by the door, verified and unit has frost on door and ceiling of fz, gaskets are sealing properly but the FZ protective film wasnt peeled off properly and some of the film getting in between the gasket and liner causing a gap and letting warm air in therefore getting frost, peeled film from FZ door, and advise customer to make sure doors are closed all the way and nothing is preventing the doors from closing. Opt test ok"

We serviced a

FRIGIDAIRE FREEZER

Model LFFH20F3QWC

Near Lorain, Ohio 44053

Gabriel P

Job Details: 10/03/2022

Found frost pattern only on top evaporator in the first layer check pressure found it 10 inch to a vacuum feed nitrogen no leak found it may be and inside leak of freezer is not repairable

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT511SZDM

Near Painesville, Ohio 44077

Jason N

Job Details: 10/03/2022

"Cc unit freezing food and droplets on shelf Customer stated that food freezing in bottom drawers in ff section was freezing and droplets on top shelf. Hes adjusted temperature settings recently and it seems to be operating correctly now. Found no frozen food in unit at this time, no condensation. Checked all door seals, all checked good. No issues found with unit at this time, unit is operating as designed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Willoughby, Ohio 44094

Corina H

Job Details: 10/03/2022

Replaced the valve. Opt test ok Advised cust to replace the saddle valve with an inline valve

We serviced a

KITCHENAID RANGE

Model KSDB900ESS0

Near Chesterland, Ohio 44026

Brian M

Job Details: 10/03/2022

Installed control and ui Ran test bake OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ01

Near Lorain, Ohio 44052

Angel

Job Details: 10/03/2022

Cc that freezer was icing up and theres a loud noise. Verified and found that the freezer seal on the top right corner was not sealing causing frost to Buildup around fan and making a loud noise. Steamed out all ice and fan started sounding normal and steamed out seal and explained to customer to make sure they open the door by the middle of the handle and to make sure they dont over pack freezer causing the door not to seal properly. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Bedford, Ohio 44146

Manny

Job Details: 10/03/2022

"Cc unit not locking, ran diagnostics and found code F5e1 for latch issues. Replaced latch opt test ok"

We serviced a

KITCHENAID COMPACTOR

Model n/a

Near Mentor, Ohio 44060

Jason N

Job Details: 10/03/2022

"Cc unit not working, stuck downCustomer stated he ran the unit and it made a loud bang and stopped. Found unit ram stuck down, door is jammed, will not move in or out. Ram is unable to retract or advance. Could not pull unit from cabinet for further diagnosis, due to the fact the door will not open and the unit is screwed in from the bottom sides through the cover to the cabinets. Advised customer I cannot risk damaging cabinets to try to extract unit, they will need to have unit removed for us to look at further. Customer stated he will have unit removed and give us a call back ; saved tckt"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Conneaut, Ohio 44030

Dan

Job Details: 10/03/2022

"Customer complaint that unit is not spinning, confirmed, found hub worn out, unable to remove wash plate whole, unit needs new wash plate and hub, customer does not want repair ; ordrng 1 W10902814 (Wash plate) and 1 W10528947 (Hub), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE DRYER

Model GTDP350GM1WS

Near Cleveland, Ohio 44135

Gabriel P

Job Details: 10/03/2022

Customer complaint that knob is not moving but is moving for me and unit is heating and working as design

We serviced a

WHIRLPOOL DRYER

Model WED49STBW1

Near Sheffield Lake, Ohio 44054

Angel

Job Details: 10/03/2022

Cc that unit stopped heating again. Took off back panel and found that the operating thermostat is staying opened causing unit not to heat replaced thermostat tested unit and its functioning as should. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFG02

Near Avon, Ohio 44011

Angel

Job Details: 10/03/2022

Cc that freezer door was not sealing properly and forming ice around back panel and fan making noise. Verified and door was not sealing on the top causing warm air to get in forming frost around fan and all the inside. Steamed out all ice and cleared out fan also added shims to the freezer door because it didnt have any and had to steam out seal for u it to seal properly. Opt test ok.; used 3 WP487576 (NYLON SHIMMING WASHER) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KBSN602EPA01

Near Brecksville, Ohio 44141

David R

Job Details: 10/03/2022

Replaced all 12 led lights. Good. Op Test Ok.

We serviced a

KENMORE RANGE

Model 790723020

Near Cleveland, Ohio 44122

Manny

Job Details: 10/03/2022

"Cc unit not heating, verified and igniter not glowing but good voltage, replaced igniter with TS#12400035, ran bake test unit heating properly, opt test ok; used 1 12400035 (IGNITER), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

GE WASHER

Model GTWN4250D0WS

Near Shaker Heights, Ohio 44120

Manny

Job Details: 10/03/2022

"Cc unit not draining, verified and pump just hums, took unit apart and found a sock and a wire from a brassiere in the pump, cleared clogged and put unit back together ran drain and spin unit drain properly, advise customer to place smaller items first or to use a laundry bag to avoid small items from getting in the pump,opt test ok"

We serviced a

KENMORE WASHER

Model 110.450884

Near Willoughby, Ohio 44094

Jason N

Job Details: 10/03/2022

"Cc unit not working, fault code f06Confirmed fault code f06 for motor, MCU or wire harness. Customer stated the unit went off balance and actually broke wiring to motor. He repaired wiring, but still would not work. Cleared fault and started cycle, unit basket will rotate 3 times then stop and fault f06. Found wiring repaired was on motor tachometer. Repair looks good, motor tachometer is not functioning. Drive motor will need replaced. Motor (8181682) is discontinued. Unable to repair unit."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Mentor, Ohio 44060

Jason N

Job Details: 10/03/2022

"Cc unit not coolingChecked pressure, low side in 20 in/hg vacuum and high side reading 72psi, no liquid on high side. Checked all connections using uv light, no dye found. Pressurized system with nitrogen to 140psi. Used bubble solution on all connections, no bubbles found. Held pressure for 15 minutes, no change to gauges. Called wp techline, Travis, internal refrigerant leak, nonrepairable, customer can call WP consumer; saved tckt"

We serviced a

WHIRLPOOL COOKTOP GAS

Model KCGS956ESS00

Near Solon, Ohio 44139

Corina H

Job Details: 10/03/2022

"CC that the front right burner is a weird color and the middle burner clicks when the front right burner is on. Confirmed. Checked outlet, good. A pan was resting against the outlet. The clicking stopped. The right burner sometimes has a orange flame then other times its blue. Advised cust to clean the burners. The knobs are cracked and 2 bezels are loose. Will need the burners, orfice, caps, spreader and knobs. Cust does not want to repair ; ordrng 1 W11173537 (Orfice right) and 1 WPW10639175 (Orfice center) and 1 W10836409 (Burner center) and 1 W10836474 (right burner cap) and 1 W10631209 (Support right) and 4 WPW10545849 (Knob)s and 2 W11117438 (Bezel)s, used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Aurora, Ohio 44202

Brian M

Job Details: 10/03/2022

Cc unit not washing Found sump not running but getting power Needs sump assembly ; used 1 W11085683 (PUMP&MOTOR) from stock

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Solon, Ohio 44139

Corina H

Job Details: 10/03/2022

"CC that the unit does not start every time. Ran diag F5E2 lid lock failure. Found the lid is cracked. Will need a new lid. Cust is calling whirlpool to see if they will pay for the part. ; ordrng 1 W11259006 (Lid), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Mantua, Ohio 44255

Brian M

Job Details: 10/03/2022

Leveled door OP Test Ok

We serviced a

KENMORE RANGE

Model 790.32363411

Near Painesville, Ohio 44077

Dan

Job Details: 10/03/2022

"Installed new spark module, op test no good , unit needs new surface burner transformer ; ordrng 1 316536100 (Transformer)"

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2290REM03

Near Broadview Heights, Ohio 44147

David R

Job Details: 10/03/2022

"Cc unit was leaking from back of fridge, noticed water in basement. Found water line to dual valve in back, the snap in cap to hold water line in valve was not seated all the way, corrected. Tested. Had customer get water from front while I checked all lines. Good. Op Test Ok."

We serviced a

GE DRYER

Model GTD33EASK0WW

Near Mentor, Ohio 44060

Jason N

Job Details: 10/03/2022

Cc unit timer not working Found knob cracked inside and timer shaft rounded. Unit will need timer and knob replaced. ; ordrng 1 WE01X24552 (Knob) and 1 WE04X25280 (Timer)

We serviced a

MAYTAG WASHER

Model MVWC465HW4

Near Cleveland, Ohio 44103

Corina H

Job Details: 10/03/2022

Replaced the control. Ran a calibration. Started a normal cycle. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Mantua, Ohio 44255

Brian M

Job Details: 10/03/2022

"Cc unit not spinning cloths out Found tub hub damaged and washplate stripped and suspension weakNeeds hub and plate , abs suspension rods ; ordrng 1 W10528947 (drive hub kit) and 1 W10902814 (washplate) and 1 SHIPPING (shipping and handling) and 1 W11130362 (suspension)"

We serviced a

GE DISHWASHER

Model GDT665SSN2SS

Near Chardon, Ohio 44024

Dan

Job Details: 10/03/2022

"Customer complaint that unit is not drying, , confirmed, found control not sending power to heater, unit needs new control , part is out of stock so not scheduling return appointment ; ordrng 1 WD21X25992 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KENMORE REFRIGERATOR

Model 106.41262801

Near Broadview Heights, Ohio 44147

David R

Job Details: 10/03/2022

"Cc unit making noise, 12 years old. Found noise is coming from condenser fan blade and motor. Ordering blade and motor. ; ordrng 1 W10156818 (Blade) and 1 WP2188874 (Motor condenser fan), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Chesterland, Ohio 44026

Manny

Job Details: 10/03/2022

"Cc unit doing the same thing as before and have codes f6e2 and f6e3, verified and ran diagnostics and found codes f2e1 for stuck key, f6e2 and f6e3 both for control and UI communication error, tried running diagnostics cycle and unit getting stuck and then restarts on its own and will display F6e2, unit will need console and main control, customer will contact wpl and see if he gets a concession for the repair. Cux paid for service.; ordrng 1 W11135391 (console) and 1 W11429620 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ

Near Painesville, Ohio 44077

Jason N

Job Details: 10/03/2022

"Cc unit noise complaints Customer has questions regarding noises from the unit. All noises from unit are typical for this model. Damper, fan and refrigerant flowing were the biggest concerns. Unit is working as designed."

We serviced a

GE REFRIGERATOR

Model PWE23KSKNSS

Near Painesville, Ohio 44077

Dan

Job Details: 10/03/2022

"Customer complaint that unit is not cooling properly (temperature goes up and then drops below freezing), fresh food section temperature at 38 degrees, freezer section temperature at 0 degrees, evaporator fan is running, compressor and condenser fan are running, unit needs new control; ordrng 1 WR55X38248 (Cntrl)"

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29PBMS03

Near Ravenna, Ohio 44266

Brian M

Job Details: 10/03/2022

Installed control and adapter OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Cleveland, Ohio 44109

David R

Job Details: 10/03/2022

"Cc slow ice, noise from dispenser. Went into diagnostics test 56, found E5 bad icemaker thermistor. At top of hinge left door, where the waterlines meet. Making a shuttering noise. Icemaker getting correct volts. Shuttering seems to be coming from water lines but dual valve could be causing air gaps in line. Ordering icemaker, valve and water lines. ; ordrng 1 WPW10341329 (Dual valve) and 1 W11579166 (Waterline) and 1 W10394073 (Waterline) and 1 W11579560 (Icemaker)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Euclid, Ohio 44123

Manny

Job Details: 10/03/2022

"Customer stated first door arrived Damaged, took pic, Replaced both doors, opt test ok"

We serviced a

GE DRYER

Model GFD85ESPN0RS

Near Painesville, Ohio 44077

Jason N

Job Details: 10/03/2022

"Installed drum support rollers. Ran dryer op test, no abnormal noises heard. Op test good."

We serviced a

MAYTAG WASHER

Model MVW7230HW1

Near Cleveland Heights, Ohio 44118

Corina H

Job Details: 10/03/2022

CC that there is moisture when use hot on the screen. Confirmed. Advised cust this is normal to see the moisture on the ui. Opt test ok

We serviced a

AMANA DISHWASHER

Model ADB1400AGW3

Near Lakewood, Ohio 44107

Angel

Job Details: 10/03/2022

Cc that unit was not draining and I guess that landlord came out removed water and cleared out drain hose because it was dirty and clogged up but they never used it since. Ran unit to test and let it drain and unit was draining properly no issues at all. Called landlord and explained to him that the issue couldve been the drain hose getting clogged up or drain pump is overheating causing unit not to drain. Landlord said he will replace drain hose and see what happens after that because unit had a lot of food inside by filter when he cleaned it out so it couldve been food buildup I also explained to tenant to try to clear out dishes from chunks of food and to clean filter out periodically because it was clogged with grease as well. Opt test ok.

We serviced a

GE DISHWASHER

Model GDT630PYM5FS

Near Eastlake, Ohio 44095

Dan

Job Details: 10/03/2022

"Installed new console, op test good"

We serviced a

FRIGIDAIRE FREEZER

Model FFUH21F2NWA

Near Parma Heights, Ohio 44130

David R

Job Details: 10/03/2022

"Cc unit getting ice build up around door. Found door gasket hanging down on bottom of door. Corrected. Also let customer know to monitor. Gave estimate for new gasket. Will take time to do, have to take door off and screws all around. Customer paid SVC only, do not order parts. ; ordrng 1 5304507199 (Gasket), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300EBS05

Near Painesville, Ohio 44077

Jason N

Job Details: 10/03/2022

"Cc unit freezer temperatures were fluctuating between 25 and 9Customer stated the freezer temperature display was fluctuating between 25 and 9. Customer stated it did that until she went to work. It has been fine ever since. Checked actual temperatures via diagnostics, ff section reading 40 and freezer reading 8. Set points set to 38 and 0. Ran several test functions, all tests good. Freezer door is closing properly, no frost buildup. Cannot duplicate temperature fluctuation issue at this time."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Painesville, Ohio 44077

Jason N

Job Details: 10/03/2022

Cc unit needs updated heater element installed Installed updated heater element using customer supplied pre Id part. Ran auto test. Checked for leaks. Op test good.

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near South Euclid, Ohio 44121

Corina H

Job Details: 10/03/2022

CC that there is a noise in the beginning of the cycle. Ran diag no codes. Ran a manual agitate and spin no noise. Ran the cold and hot valve. Hot is hammering. Advised cust to stop the pipes from rattling to install a hammer arrestor. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near North Ridgeville, Ohio 44039

Angel

Job Details: 10/03/2022

Cc that washer will not do anything. Confirmed tried running unit and it will not start so I replaced latch tried to run a calibration but no luck. Ran diagnostics and found error code F1E1 error code main control fault. Still looked underneath washer to see if everything was good and found one of the wires from the drain pump came off. Removed plug to remove terminal and repined the wire with terminal reinstalled in plug tested unit and it started draining and working as should. Unit would not do anything because it had to drain and without draining it would not start running as should. Unit working as designed now opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Windham, Ohio 44288

Brian M

Job Details: 10/03/2022

Installed led in freezer OP Test Ok

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Burton, Ohio 44021

Brian M

Job Details: 10/03/2022

Cc unit will not start Found capacitor leaking Replaced using truck stock OP Test Ok ; used 1 W11395618 (CAPACITOR) from stock

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW3

Near Middlefield, Ohio 44062

Brian M

Job Details: 10/03/2022

Installed dispenser Ran test cycle OP Test Ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Parma Heights, Ohio 44130

David R

Job Details: 10/03/2022

"Replaced drain hose and drain pump. Good. Ran diagnostics test, good. Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ00

Near Painesville, Ohio 44077

Joe O

Job Details: 10/03/2022

"Cc: water in ice bin, ff door gasket torn, gears breaking on freezer slidesCycled ice maker. Found low pressure to ice maker. Tested water dispenser, low pressure at dispenser. Placed bypass on filter head, water pressure returned. Found ff door gaskets torn. Could not find issue with slider gears or sliders. Needs ff door gaskets; ordrng 2 W10830162 (gasket-fip)s"

We serviced a

KENMORE DRYER

Model 417.81102003

Near Chardon, Ohio 44024

Joe O

Job Details: 10/03/2022

"Cc: will not stay running, squealing noiseFound squealing noise during operation. Unit shut down with a ce error. Entered diagnostics. Unit only displaying e63 error for (heater to ground). Ohmed out element. Found element open, and shorted to ground. Found rollers and pulley worn. Needs element, pulley and roller kitsCustomer does not want to repair at this time ; ordrng 1 134792700 (heater) and 5 5304523152 (Roller kit)s and 1 134793511 (Idler pulley), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Warrensville Heights, Ohio 44128

Joe O

Job Details: 10/03/2022

"Installed gear case, actuator and capacitor. Ran auto test. Op test okCustomer only received 1 gear case."

We serviced a

WHIRLPOOL WASHER

Model WFW3090JW

Near Cleveland, Ohio 44113

Gabriel P

Job Details: 10/03/2022

"Replace control,opt test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTE304DPA0

Near Beachwood, Ohio 44122

Joe O

Job Details: 10/03/2022

Cc: grinding noiseFound drain pump grinding. Found debris in pump housing. Removed. Ran test cycle. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM04

Near Lakeline, Ohio 44095

Joe O

Job Details: 10/03/2022

"Cc: filter door popping open, frost build up in freezerFound small amount of frost in freezer around evap fan. Checked gaskets. All gaskets are sealing. Advised customer door may have been left slightly open, possibly due to items in freezer. Found filter door popping open if touched. Built estimate for filter housing.Customer does not want to repair at this time; ordrng 1 W10844267 (housing), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

JENN-AIR RANGE

Model JGRP436HL00

Near Cleveland Heights, Ohio 44112

Corina H

Job Details: 10/03/2022

CC that the oven does not turn on. Confirmed. Cust has a extension to make a 3 prong outlet. Advised cust to replace the outlet to get a proper outlet. The ui is not responding or going into diagnostic. Will need a new control and ui. ; ordrng 1 W11356247 (Ui) and 1 W11356248 (Control)

We serviced a

GE DISHWASHER

Model GSD2400N00WW

Near North Ridgeville, Ohio 44039

Angel

Job Details: 10/03/2022

Cc that unit is not draining. Verified and unit was draining real slow. Took apart unit inside and found that the impeller inside was rapped in plastic removed all plastic reinstalled everything and it started draining better but found that the coupler is completely ripped up which can cause the issues customer is having ordering coupler. ; ordrng 1 WD01X10342 (Coupler)

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Seven Hills, Ohio 44131

Gabriel P

Job Details: 10/03/2022

"Ran rinse and spin and it did not leak,but wants I ran same cycle with a load it start to leak all four corners of inner ring on the spin cycle call whirlpool tech spoke to bruce he advise to replace control cause it might be taking off too soon when on spin customer dont want to continue with repair ; O-emld tckt"

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Mentor, Ohio 44060

Dan

Job Details: 10/03/2022

"Customer complaint that unit is not completing cycles, confirmed, found belt popped off, no damage, reinstalled, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW02

Near Mentor, Ohio 44060

Dan

Job Details: 10/03/2022

"Recovered refrigerant, installed filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 3.7oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator"

We serviced a

WHIRLPOOL RANGE

Model KEBI276DBL6

Near Westlake, Ohio 44145

Marie V

Job Details: 10/03/2022

"Cc that unit is stuck after a self clean. Confirmed, top door is locked, I was able to get it open. Latch is broken also unit has fan stuck on. Cant cancel or any button on display will work. Unit will need latch, panel and control. Found all of them are discontinued. Cust will buy new. ; ordrng 1 4451424 (Discontinued) and 1 4448868 (Control, discontinued) and 1 4451276 (Panel discontinued)"

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Painesville, Ohio 44077

Joe O

Job Details: 10/03/2022

Cc: walkingRan drain and spin. unit off balance. Found hub nut loose. Reseated hub nut. Ran test cycle. Op test ok

We serviced a

GE DRYER

Model GTDP300GM1WS

Near Perry, Ohio 44081

Joe O

Job Details: 10/03/2022

"Cc: stops after running for a short period, machine hotFound unit has good heat and good air flow. Ran timed dry cycle for 40 mins. Unit did not shut down. Found lint screen restricted. Advised customer on fabric softener, and air flow restrictions. Advised customer on load size and potentially blocking off air flow with too large of a load. Could not duplicate issue. Advised customer to monitor. Op test ok"

We serviced a

MAYTAG RANGE

Model MER8800FZ0

Near North Ridgeville, Ohio 44039

Angel

Job Details: 10/03/2022

"Cc that unit sparked and there was smoke everywhere. Verified and found bake element had shorted out unit will need bake element replaced. Ordering bake element.; ordrng 1 W10779716 (Bake element), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG RANGE

Model MER8600DH

Near Mentor, Ohio 44060

Dan

Job Details: 10/03/2022

"Customer complaint that unit is not heating properly oven temperature sensor is good, found element open, element is receiving 240vac, unit needs new element ; ordrng 1 W10779716 (Element)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Perry, Ohio 44081

Jason N

Job Details: 10/03/2022

"Cc unit needs updated heater element installed Installed updated heater element using customer supplied pre Id part. Ran auto test, checked for leaks. Op test good."

We serviced a

AMANA DRYER

Model NED4655EW1

Near East Cleveland, Ohio 44112

Corina H

Job Details: 10/03/2022

"CC that the unit does not turn on. Confirmed. Checked the power at the terminal block l1 to n 120 volts. L2 to n 120 volts, l1 to l2 0 volts. Will need an electrician. The handle is broken. Will need a new handle. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Cust does not want to repair ; ordrng 1 W10861225 (Handle), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Brook Park, Ohio 44142

David R

Job Details: 10/03/2022

Cc unit not making ice. Found no water going to unit. Found installers crimped waterline and water line connection in back to house. Customer going to call lowes/home depot to have them replace water line or water line connections. Unit is good. Op Test Ok.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFSS2622NW5

Near Mentor, Ohio 44060

Dan

Job Details: 10/03/2022

"Customer complaint of ice build up on freezer section floor and ice maker is not working, found evaporator drain tube clogged, ice maker cycled and over filled, adjusted fill time, ice maker still over filled, auger motor is not working, auger motor is receiving 120vac , unit needs new auger motor, ice maker and drain tube cleared, customer just wants drain tube cleared, cleared drain tube; ordrng 1 242221501 (Auger) and 1 241798231 (Ice maker), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG231LVS1

Near Cleveland, Ohio 44108

Manny

Job Details: 10/03/2022

"Customer wanted the handle installed, asked for handle and she handed me a broken handle, I asked if she had a new handle she said no thats why I called you so you can install a new handle ordering handle.; ordrng 1 WP98004956 (hndle-door)"

We serviced a

MAYTAG DRYER

Model MEDB880BW0

Near Lakewood, Ohio 44107

Manny

Job Details: 10/03/2022

"Cc unit making a squeaking noise, verified and pulley and rollers need to be replaced, replaced pulley and rollers with TS#4392067, ran test cycle opt test ok; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Cleveland, Ohio 44119

Corina H

Job Details: 10/03/2022

CC that the water is not draining. Confirmed. Found the wires to the drain pump broken. Spliced the wires. Will need a new harness. Office to reschedule appointment ; ordrng 1 W11590868 (Harness)

We serviced a

FRIGIDAIRE STACK W/D

Model FGX831CS1

Near Brecksville, Ohio 44141

Gabriel P

Job Details: 10/03/2022

Replace pulley but squeak still there advise customer that it may need the bearings behind tub but in order to replace it I have to take everything out plus it will require another technician help ordrng 1 131777700 (Pulley) and 1 131825900

Our Service

Our Training