We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB119WFBW00
Near Willowick, OH 44095
Corina B
Job Details: 05/03/2017
CC that food is freezing ing the ff. Fz 2* ff 36*. advised cust the top shelf will freeze food. Found the condenser coils were vibrating. Adjusted the coils. Optest ok. ; Job Cmpltd,
We serviced a
KENMORE RANGE
Model 790.96014403
Near Painesville, OH 44077
Chris H.
Job Details: 05/03/2017
Installed new element, customer asked to see if temps are correct, preheated unit to 350 degrees, actual temp at 352, op test good; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYW05
Near Mentor, OH 44060
Chris H.
Job Details: 05/03/2017
Customer complaint that unit is not cooling properly, unit was unplugged when tech arrived, plugged unit, started frost pattern, customer states frost was built up at the top of freezer and the evap fan sound like it was hitting something, found thermistor corroded, replaced with plastic thermistor from ts, customer to monitor; used 1 W10902214 (THERMISTOR) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WFG745H0FS1
Near University Heights, OH 44118
Chris H.
Job Details: 05/03/2017
Customer complaint that when pressing bake or broil the oven displays feature not available, pressed bake complaint confirmed, entered diagnostics, reset control unit is still malfunctioning, found temp sensor error, temp sensor at 1075 ohm's, found wire leading to temp senor damaged due to rubbing again sharp metal back cover,repaired damaged wire, unit is now operating as designed ; Job Cmpltd,
We serviced a
GE WALL OVEN ELE
Model JGRS06BEJ1BB
Near Lakewood, OH 44107
Chris H.
Job Details: 05/03/2017
Installed new igniter, op test good ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBM00
Near Westlake, OH 44145
Dan H
Job Details: 05/03/2017
Installed new valve and ice maker, op test good ; Job Cmpltd,
We serviced a
JENN-AIRE HOOD DOWN DRAFT
Model JXD7036YS3
Near Westlake, OH 44145
Dan H
Job Details: 05/03/2017
Customer complaint that unit is not raising up, confirmed unit stops halfway up, motor still trying to raise hood, lubed tracks and arm hinges, no good, unit needs new motor and hinge arms; ordrng 1 WPW10398274 (motor) and 1 WPW10421277 (arm-motor) and 1 WPW10421280 (arm-motor) and 1 WPW10422764 (screw) and 1 WPW10422765 (screw), schdld next appmnt for 5/9 TUE !, saved tckt [SdLink
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM04
Near North Ridgeville, OH 44039
Dan H
Job Details: 05/03/2017
Customer complaint that unit is making noise, found frost build up on top of evaporator hitting evaporator fan, found thermistor corroded, unit needs new plastic thermistor per service pointer #W10875533A, installed new thermistor and cleared ice, op test good ; used 1 W10902214 (THERMISTOR44.45) from stock, Cllctd $271.57 Check # 146, Job Cmpltd,
We serviced a
KITCHENAID DBL WALL OVEN
Model KEBS208DBL4
Near Bay Village, OH 44140
Dan H
Job Details: 05/03/2017
Customer complaint of f3 error code and door locking on its own, unit is displaying f3e0( oven temperature sensor open) error code, upper and lower oven temperature sensors read at 1080 ohms, unit needs new control board and oven temperature sensors that should be changed with new control, control is no longer available ; ordrng 1 4448871 (cntrl/mcrosw191.88) and 2 WP9755542 (probe-meat78.82)s, used 1 SHIPPING (SHIPPING AND HANDLING) from stock
We serviced a
AMANA DRYER
Model NED4655EW1
Near Lorain, OH 44053
Dan H
Job Details: 05/03/2017
Customer complaint that unit is not shutting down during timed dry cycle, confirmed, unit continuously runs cool down cycle, found timer contacts c-b open, should be closed during cool down cycle, unit needs new timer; ordrng 1 W11043389 (TIMER), schdld next appmnt for 5/8 MON !,
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS00
Near Lorain, OH 44053
Dan H
Job Details: 05/03/2017
Customer complaint that unit does not dispense ice or water, confirmed, found dispenser switch not connected to user interface, connected dispenser switch, op test good ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBB00
Near Conneaut, OH 44030
Arthur V
Job Details: 05/03/2017
Found unit not cooling. Compressor running. Installed bullet valve. Unit in a vacuum. Added r134 a. Unit came out of vacume. Cust said unit did work for about 5 weeks. Needs compressor and evap. CFC TECH EXTRA TIME ; ordrng 1 W10507884 (compressor) and 1 WPW10317013 (evaporator), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock, schdld next appmnt for 5/9 TUE !
We serviced a
MAYTAG REFRIGERATOR
Model MSD2542VEB01
Near North Madison, OH 44057
Arthur V
Job Details: 05/03/2017
Replaced fitting and hose assy. Op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model GZ25FSRXYY2
Near Perry, OH 44081
Arthur V
Job Details: 05/03/2017
Installed drain tube kit. 175.00 plus tax per AB ; used 1 W10619951 (TUBE-DRAIN) from stock, , Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KUDC10IXWH7
Near Painesville, OH 44077
Robert A.
Job Details: 05/03/2017
Found control locked, unlocked, ran diagnostics, cold water code, run hot water in sink before starting unit, watched cycle, good, op test ok; Job compltd
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Concord Township, OH 44060
Robert A.
Job Details: 05/03/2017
Checked outlet, correct, Ran diagnostics, no codes, ran recal cycle, good, ran spin cycle, good, op test ok; Job Cmpltd, saved tckt
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IVBL4
Near Concord Township, OH 44077
Robert A.
Job Details: 05/03/2017
Installed vent asm, handle asm and bi-metal, ran diagnostic cycle, op test ok; Job
We serviced a
FRIGIDAIRE FRONT LOAD WASH
Model FAFW3801LW4
Near Streetsboro, OH 44241
Robert A.
Job Details: 05/03/2017
Complaint, unit starts to fill, stops and does nothing, checked connections, good, ran diagnostics, no water entering unit, started normal wash,cold, unit filled and started to tumble, watched cycle for 10 min, good, ran rinse and spin, good, needs hot water hose Called jr needs hose Note still no hot water hose on unit; Job Cmpltd
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0AS03
Near Aurora, OH 44202
Robert A.
Job Details: 05/03/2017
Found f6e8 microwave manager lost com, reset control, cleared fault, tested unit, ng, needs manager and wide ui; ordrng 1 W10852640 (MANAGER) and 1 WPW10412514 (C-B), schdld next appmnt for 5/8 MON !,
We serviced a
WRB322DMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Oberlin, OH 44074
Paul H.
Job Details: 05/02/2017
Tons of frost in FC, door appears to not be sealing properly, looks as though liner on door pulling away from shell, ordering door; ordrng 1 13109217SQ (dor-fip ss),
We serviced a
106.54606300 KENMORE
Model REFRIGERATOR
Near Avon Lake, OH 44012
Paul H.
Job Details: 05/02/2017
Compressor will not start, checked windings, good, tried breakout box, fired up, needs start device,; ordrng 1 WP2319792 (start-dev),
We serviced a
ED2KHAXVQ01 WHIRLPOOL
Model REFRIGERATOR
Near Kent, OH 44240
Jeff M
Job Details: 05/02/2017
Filter housing is restricted it is not long water to pass through the system fast enough preventing the icemaker to fill up with enough water needs a new filter housing I tried removing the filter still have the same slow water out of the dispenser; ordrng 1 WPW10121138 (FILTER HOUSING), used 1 SENIORDISCOUNT
We serviced a
KRSC503ESS KITCHENAID
Model REFRIGERATOR
Near Franklin Township, OH 44240
Jeff M
Job Details: 05/02/2017
The icemaker shaft is cracked see the picture needs a new icemaker; ordrng 1 W10873791 (ICEMAKER
We serviced a
WTW4815EW0 WHIRLPOOL
Model WASHER
Near Streetsboro, OH 44241
Jeff M
Job Details: 05/02/2017
Main control is displaying a pressure sensor error pressure sensor hose checked good also the control will shut down if you try to start a cycle or calibrate the machine the unit needs a new control ; ordrng 1 W10711300 (CONTROL
We serviced a
MHW3505FW0 MAYTAG
Model WASHER
Near Streetsboro, OH 44241
Jeff M
Job Details: 05/02/2017
The bellow had excessive molding on it explain to the customer the proper procedures for cleaning the gasket call Greg to order a new gasket; ordrng 1 WPW10340443 (BELLOW)
We serviced a
KEMS308SSS04 WHIRLPOOL
Model MICROWAVE
Near Aurora, OH 44202
Jeff M
Job Details: 05/02/2017
The new magnetron came damaged I collected all of the old parts to return to the office; ordrng 1 W11098747 (MAG),
We serviced a
WRF989SDAH00 WHIRLPOOL
Model REFRIGERATOR
Near Parma, OH 44130
Chad P.
Job Details: 05/02/2017
Installed housing. Op test no good. Found hairline crack in water tank tubing. Needs water tank replaced. ; ordrng 1 8567668 (tie-wire) and 1 W10821719 (WATER TANK),
We serviced a
MVWX655DW0 MAYTAG
Model WASHER
Near Broadview Heights, OH 44147
Chad P.
Job Details: 05/02/2017
Ran unit on normal wash, drain spin and service test mode. Operations are normal. Found disp drawer cracked. Needs replaced. Cust can install. We do not need to return. ; ordrng 1 W10913691 (DISP DRAWER),
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Parma, OH 44134
Chris H.
Job Details: 05/02/2017
Customer complaint that unit s drum hits the cabinet, unit is sitting on an uneven cement floor, adjusted legs basket is now centered, op test good ; Job Cmpltd
We serviced a
AMANA WASHER
Model NTW4705EW0
Near Lorain, OH 44052
Dan H
Job Details: 05/02/2017
Customer complaint that unit will not enter final spin cycle, customer had unit running when tech arrived, unit stopped at final spin, ran diagnostics found f2e1(stuck key), f5e3(lid unlock fault), f5e1(lid switch fault), and f5e2(lid lock fault) error codes, found lid switch solenoid out of range unit needs new lid lock, installed new lid lock, op test good, also noticed customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; used 1 W10838613 (LATCH) from stock, Job Cmpltd,
We serviced a
MVWC555DW0 MAYTAG
Model WASHER
Near Middleburg Heights, OH 44130
Chris H.
Job Details: 05/02/2017
Installed new basket, op test good
We serviced a
AMANA REFRIGERATOR
Model ABB1927DES
Near Rocky River, OH 44116
Chris H.
Job Details: 05/02/2017
Customer complaint that icemaker is leaking water from mold and he has to chisel the ice out of the bin, door gasket checks good, jumped icemaker from t-h icemaker cycled and filled, once filled iceMaker began to leak at back of mold, found mold cracked from heater, unit needs a new icemaker, spoke with gs ordering part ; ordrng 1 D7824706Q (ice maker, used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 5/8 MON !,
We serviced a
WTW8500DC0 WHIRLPOOL
Model WASHER
Near North Olmsted, OH 44070
Chris H.
Job Details: 05/02/2017
Installed new console, calibrated unit ,op test good ; Job Cmpltd,
We serviced a
AMANA OTR MICROWAVE
Model AMV1150VAS5
Near Cleveland, OH 44113
Corina B
Job Details: 05/02/2017
Replaced the main control. Optest ok. Brought core back for return.; Job Cmpltd,
We serviced a
MMV4203WS2 MAYTAG
Model MICROWAVE
Near Berea, OH 44017
Chris H.
Job Details: 05/02/2017
Customer complaint that units display went out a few days ago but came back on since, display is working when tech arrived, heated glass of water for 2 minutes, unit heated, checked connection to board they are good,unable to duplicate issue, if problem persists unit may need a display board ; Job Cmpltd
We serviced a
MAYTAG DRYER
Model SDG2606AWW
Near Willowick, OH 44095
Corina B
Job Details: 05/02/2017
Removed the front panel, Found 2 metal balls in the blower housing. Vacuumed the dryer out,. Advised cust to change the foil vent to a semi rigid or a rigid vent. Checked outside vent. Optest ok.; Job Cmpltd,
We serviced a
KBFS25EWBL7 KITCHENAID
Model REFRIGERATOR
Near Mentor, OH 44060
Jeff M
Job Details: 05/02/2017
S38253 covers parts only i found ice in the frezor i steamed out the unit and cleand the drain and the ice maker failed installed new part unit op tested good; used 1 W10619951 (TUBE-DRAIN), and 1 W10884390 (ICE MAKER ASSY) from stock
We serviced a
WED481EW1 WHIRLPOOL
Model DRYER
Near Garfield Heights, OH 44125
Jeff M
Job Details: 05/02/2017
Unit is not heating i found one of the two 30amp fuses blown after i took the back pannel off the unit and checked the fuses n element. Once the unit gets a full 240vac the unit will heat up.; Job Cmpltd,
We serviced a
WED8600YW0 WHIRLPOOL
Model DRYER
Near Warrensville Heights, OH 44128
Jeff M
Job Details: 05/02/2017
Installed new part unit op tested good
We serviced a
WOD51EC7AB04 WHIRLPOOL
Model WALL OVEN
Near Beachwood, OH 44122
Jeff M
Job Details: 05/02/2017
Took the door apart clean the inside of the door put the door back together explain the customer this can happen again and warranty does not normally cover this; Job Cmpltd
We serviced a
ED20TKXFN00 WHIRLPOOL
Model REFRIGERATOR
Near University Heights, OH 44118
Jeff M
Job Details: 05/02/2017
Start relay between the two terminals were open installed a new starter relay unit tested good; used 1 8201786 (STARTER) from stock,
We serviced a
KDTE504DSS0 KITCHENAID
Model DISHWASHER
Near Grafton, OH 44044
Paul H.
Job Details: 05/02/2017
Replaced main control, ran a diagnostics cycle, went through cycle, op test ok.; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Lakewood, OH 44107
Chris H.
Job Details: 05/02/2017
Customer complaint that unit is leaking water states if he doesnt leave a towel on the floor water will trail out, pulled unit found unit is leaking from the supply line, leak is not fault of unit itself, customer has plastic water supply line and a piercing valve, advised this is a flood hazard and should be replaced with a steel braided or copper line and should have a ball style check valve, customer to replace line and valve, unit is operating as designed ; Job Cmpltd,
We serviced a
WRF535SMBW00 WHIRLPOOL
Model REFRIGERATOR
Near Columbia Township, OH 44028
Paul H.
Job Details: 05/02/2017
Had experienced frost buildup in FC, stated it had cleared but now the light is not coming on, cleared some remaining frost from door switch in FC, light functions fine now, also had concerns about it not sealing properly, removec a piece of tape from FC door gasket, showed customer, op test ok.; Job Cmpltd
We serviced a
KITCHENAID DISHWASHER
Model KUDC10FXSS5
Near Avon Lake, OH 44012
Dan H
Job Details: 05/02/2017
Installed new control and user interface, op test good ; Job Cmpltd,
We serviced a
KDTE104ESS3 KITCHENAID
Model DISHWASHER
Near Strongsville, OH 44136
Paul H.
Job Details: 05/02/2017
Ran diagnostics, 5-1 door not latched within 4 minutes of cycle selection, only code, test proceeded, while running test customer stated that unit ran for 4-5 hours on normal, checked owners manual, normal cycle runs 150-190 minutes, heat dry adds 52 minutes, that equals 242 minutes- which is 4 hours and 2 minutes, explained to customer, op test ok; Job Cmpltd
We serviced a
WHIRLPOOL ELEC SLIDE-IN
Model GY397LXUB03
Near Avon Lake, OH 44012
Dan H
Job Details: 05/02/2017
Installed new keypad, op test good ; Job Cmpltd,
Near Moreland Hills, OH 44022
Robert A.
Job Details: 05/02/2017
GE B/IN REFRIGERATOR Complaint no lights, found switch off, turned on, good, checked temp, 34deg, good, op test ok; Job Cmpltd,
We serviced a
ZISP420DXBSS GE
Model REFRIGERATOR
Near Avon Lake, OH 44012
Paul H.
Job Details: 05/02/2017
Replaced transformer, all LEDs functioning now, op test ok.; Job Cmpltd,
We serviced a
WFG510S0AW1 WHIRLPOOL
Model RANGE
Near North Ridgeville, OH 44039
Chad P.
Job Details: 05/02/2017
Installed parts listed and placed core on truck for return.
We serviced a
WTW5800BW0 WHIRLPOOL
Model WASHER
Near Columbia Township, OH 44028
Chad P.
Job Details: 05/02/2017
Found shifter failed. Replaced. Op test ok. All wiring, control and drive system check good. ; used 1 W10006355 ([Alt for WPW100063) from stock, Job Cmpltd,
We serviced a
JBS55S0M2SS GE
Model RANGE
Near Broadview Heights, OH 44147
Chad P.
Job Details: 05/02/2017
Unit is heating but temps are low by about 15 to 20. Calibrated. Op test ok. ; Job Cmpltd,
We serviced a
WFG510S0AS2 WHIRLPOOL
Model RANGE
Near Valley View, OH 44125
Chad P.
Job Details: 05/02/2017
Removed oven bottom and cleaned grease. Reinstalled and ran unit at 350. Oven bottom smoked a little bit but this is normal. Advised on spillage. Op test ok. ; Job Cmpltd,
We serviced a
WRT311SFYW00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44121
Chad P.
Job Details: 05/02/2017
Installed evap and drier and charged unit. Op test ok. Please allow 24 hrs for normal cooling to resume.
We serviced a
WRX988SIBM03 WHIRLPOOL
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Chris H.
Job Details: 05/02/2017
Customer complaint that unit is not cooling, frz temp at 10 ff temp at 50, ff evap is frozen customer had set at lowest temp, advised ff evap will freeze when set that low, corrected temps, frz evap has ice build up at top, fan is stuck in ice, set to defrost, unit needs a new frz evap fan with harness, spoke with gs ordering part ; ordrng 1 W11032800 (FAN MOTOR AND HARNESS),
We serviced a
AFI2539ERM00 AMANA
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Chris H.
Job Details: 05/02/2017
Customer complaint that unit stopped cooling on sunday, unit was unplugged when tech arrived, plugged in unit, compressor is not running, used satrt box compressor did nto start, tapped system needle spiked to 50psi, unit needs a new compressor and dye drier,spoke with gs ordering part CFC JOB -XTRA TIME NEEDED ; ordrng 1 W10507884 (compressor), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock,
We serviced a
MFT2778EEZ00 REFRIGERATOR
Model MAYTAG
Near Westlake, OH 44145
Paul H.
Job Details: 05/02/2017
Defosting issue in RC, thermistor needs replaced, however fan has damage from frost buildup as well, ordering both; ordrng 1 W10633627 (motor-evap) and 1 WPW10277799 (harns-wire)
We serviced a
WEG745H0FS0 WHIRLPOOL
Model RANGE
Near Cleveland, OH 44118
Jeff M
Job Details: 05/02/2017
Power cord is losing continuity from the end of the pigtail to where it plugs into the name wiring harness l1 has no continuity neutral has continuity from the plug to the control l1 and neutral both have continuity to the control there is a open in the wire on the power cable customer has a maintenance guy redoing his kitchen maybe Scott will put the cord on they need it sooner than later
We serviced a
WGG745S0FS02 WHIRLPOOL
Model RANGE
Near Bedford Heights, OH 44146
Jeff M
Job Details: 05/02/2017
The part has arrived damaged and try to bend it back to its original position customer still wants it to be re-ordered because it does have a slight wave in the metal still the cover needs to be re-ordered; ordrng 1 WPW10318550 (UI SS COVER)
We serviced a
MED6000XW2 MAYTAG
Model DRYER
Near Olmsted Falls, OH 44138
Chad P.
Job Details: 05/02/2017
Found motor vibrating and shaking base of unit. Mounting brackets are tight. Will require motor and blower to be replaced. Cust requests am for install if possible please. ; ordrng 1 WPW10211915 (BLOWER WHEEL) and 1 WPW10508324 (MOTOR)
We serviced a
MVWB850YG0 MAYTAG
Model WASHER
Near Parma, OH 44134
Chad P.
Job Details: 05/02/2017
Found screws in hinges are seized and heads are breaking off. Will need lh hing screws and lid to correctly repair. ; ordrng 1 W10842963 (LID) and 4 WPW10078270 (SCREW. )s and 1 WPW10544329 (HINGE, LH),
We serviced a
KDRU767VSS00 CLEVELAND
Model KITCHENAID
Near Cleveland Heights, OH 44118
Chad P.
Job Details: 05/02/2017
Spoke with fb. Seems to agree that units issue is coming from moisute getting into the touch pad and to go ahead with vent kit. C.p. Only for this job. Advised it is okay to seal touch pad with silicone from back side as long as it can be removed.
We serviced a
MAYTAG WASHER
Model MHW3505FW1
Near Willowick, OH 44095
Corina B
Job Details: 05/02/2017
ust show pop, sent pic. CC that there is no hot water. Ran diag no codes. Ran calibration. Ran a a rapid wash, put on hot water. Optest ok. ; Job Cmpltd,
We serviced a
LGHT1846QF1 FRIGIDAIRE
Model REFRIGERATOR
Near Rocky River, OH 44116
Brian B
Job Details: 05/02/2017
CC that i/m not working. Cycled i/m.. arm does not move. Will need new i/m. Will give est. customer does not want to repair.
We serviced a
WED4815EW1 WHIRLPOOL
Model DRYER
Near Rocky River, OH 44116
Brian B
Job Details: 05/02/2017
Replaced drum rollers sent to cust. Also replaced idler pulley from t/s that was making some noise. Ran test cycle. Optest ok.; used 1 WP691366 (PULLEY DRIVE) from stock, Job Cmpltd,
We serviced a
GLDT690D00BB GE
Model DISHWASHER
Near Lakewood, OH 44107
Brian B
Job Details: 05/02/2017
Machine approx 4 or 5 years old. Ran diag. All functions are working.. heater is working.. advised customer to run hot water in sink first, fill up rinse aid dispenser with jet dry, and run a cleaner such as dishwasher magic through machine. Optest ok.; Job Cmpltd,
We serviced a
WRS571CIDM01 WHIRLPOOL
Model REFRIGERATOR
Near Lakewood, OH 44107
Brian B
Job Details: 05/02/2017
Verified dop on sd web.. checked temps. 39 ff... 4 frz.... CC that i/m stopped working. Found bail arm broken on i/m.. will need new i/m. Office to order part. R/ s per cust req.; ordrng 1 W10873791 (ICEMAKER)
We serviced a
MAYTAG REFRIGERATOR
Model MSD2651HEW
Near Willowick, OH 44095
Corina B
Job Details: 05/02/2017
Replaced the filter backing. Optest ok.; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model DU915PWSS0
Near Chardon, OH 44024
Arthur V
Job Details: 05/02/2017
Unit door frame bent due to a fall by customer. Part needed is 1- WP9743028. Cust does not want repaired. Customer to purchase new ; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock, Cllctd $85.35 CC Ref # 70, Job Cmpltd,
We serviced a
MAYTAG REFRIGERATOR
Model MFT2776DEM00
Near Avon Lake, OH 44012
Dan H
Job Details: 05/02/2017
Customer complaint of buzzing noise, ran service diagnostics mode, turned on evaporator fans, no noise, turned on air damper, no noise, turned on compressor and condenser fan, no noise, turned on ice box fan, no noise, no unusual noises heard, unable to duplicate the problem, unit is operating as designed ; , Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Parma, OH 44130
Chris H.
Job Details: 05/02/2017
Customer complaint that unit is taking a long time to fill and doesnt fill up all the way, no codes stored, unit completed its test cycle, started unit on normal fill, unit is operating as designed, recommended bulky setting if customer needs more water, instructed on proper load size and soap usage as this is customers first high efficiency unit, no issues discovered, op test good; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Brooklyn, OH 44144
Chris H.
Job Details: 05/02/2017
Customer complaint that unit is till not making ice, removed bin no cubes found, icemaker mold is was empty, found shutoff arm in the off position, flipped shutoff arm, mold filled, customer to monitor ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FNAB00
Near Cleveland, OH 44105
Chris H.
Job Details: 05/02/2017
Customer complaint that can hear unit when its running, ff temp at 39 frz temp at 2, can hear rattling noise coming from condenser coils, inserted foam pieces, noise is not present now, op test good ; Job
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near LaGrange, OH 44050
Dan H
Job Details: 05/02/2017
Installed new door handle, op test good ; Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MEDE200XW1
Near North Madison, OH 44057
Corina B
Job Details: 05/02/2017
Ran diag, f3e1 Exhaust Thermistor Open replaced the thermal fuse, optest failed. Checked the door switch, getting continuity between the connection. Jumper the wires dryer ran. Talk to GS and he is saying the door switch has failed. Part is discontinued, office to reseach part. Call cust and let them know if part is found. Cust pd s/c.replaced the latch and the thermal fuse from t/s.; ordrng 1 WPW10318609 (switch-dor), used 1 279570 (LATCH 1384), and 1 WP3392519 (THERMAL FUSE 1540) from stock,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Concord Township, OH 44077
Corina B
Job Details: 05/02/2017
Replaced the parts list. Leveled the doors. Optest ok. ; Job Cmpltd,
We serviced a
GE REFRIGERATOR
Model GFE29HGDEBB
Near Geneva-on-the-Lake, OH 44041
Arthur V
Job Details: 05/02/2017
Found wire harness had slipped in between flapper and frame. Remove dispenser cover and readjusted harness so it would not interfere with flapper door closing ; Job Cmpltd,
We serviced a
GE REFRIGERATOR
Model PFSS5NFZASS
Near Austinburg Township, OH 44010
Arthur V
Job Details: 05/02/2017
Replaced evap fan motor and blade. Op test good--- ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MGD3500FW0
Near WARRENSVL HTS, OH 44122
Corina B
Job Details: 05/01/2017
Replaced the drum. Found the semi rigid vent is smashed. Advised the cust it needs to be fixed to get the proper air flow. Ran cycle test, Optest ok...; Job Cmpltd,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GLHS37EHSB7
Near Cleveland, OH 44128
Chris H.
Job Details: 05/01/2017
Installed new control, op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd,
We serviced a
WHIRLPOOL WALL OVEN
Model GBD307PDS09
Near Chagrin Falls, OH 44023
Dan H
Job Details: 05/01/2017
Customer complaint that oven display was dimming then went blank, buttons beep when pressed but nothing happens, Control recieving 120vac, display is blank , unit needs new control, customer does not want repair at this time; ordrng 1 WPW10438751 (cntrl-elec328.44), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADW2
Near Jefferson, OH 44047
Arthur V
Job Details: 05/01/2017
Big differance in amount of water leaking but still getting a couple of tablespoons of water on initial start up. Talked to GS. Order vent reschedule at cust request ; ordrng 1 WPW10329609 (vent), schdld next appmnt for 5/8 MON !,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS26LF8CSN
Near Bainbridge Township, OH 44023
Dan H
Job Details: 05/01/2017
Customer complaint that unit is leaking water, found unit leaking from cracked seem on valve, unit needs new valve; ordrng 1 242252702 (valve69.75), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Cllctd $308.18 Check # 3960, schdld next appmnt for 5/8 MON 3-5,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS576FIDW01
Near Cleveland, OH 44112
Corina B
Job Details: 05/01/2017
CC That the fz door hitting the inside wall of the unit. Adjusted the fz door to where its not hitting the inside door. Checked the fz gasket, checks good. Optest ok. ; Job Cmpltd,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHS2631PF4A
Near Richmond Heights, OH 44143
Corina B
Job Details: 05/01/2017
Replaced the fill tube. The water line did not have a connector to fit on the fill tube. Kept the old water line on, talked to GS and agreed that it is ok to put back on. Optest ok. ; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Willoughby, OH 44094
Corina B
Job Details: 05/01/2017
, CC that there is a loud noise when is washing. f0e5 Off Balance Load. Ran test 51 and 52. Ran a rapid wash, with clothes. Adjusted the legs to level machine. Advised cust this is normal. Optest ok. ; Job Cmpltd,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRT18L4JWK
Near Brooklyn, OH 44144
Chris H.
Job Details: 05/01/2017
Installed new rails, op test good; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Brooklyn, OH 44144
Chris H.
Job Details: 05/01/2017
Customer complaint that unit is leaking water back into tub, and knob is broken, hooked up unit to lowes appliance test cart, unit began to fill paused unit, water valve is not leaking, cancelled unit, unit is draining properly, no codes stored in diagnostics, knob was not broken just insert had came out, reinstalled knob insert, unable to duplicate any further issues, unit is operating as designed ; Job Cmpltd,
Near Avon Lake, OH 44012
Chris H.
Job Details: 05/01/2017
KITCHENAID DISHWASHER KUDS30FXSS, Customer complaint that unit was smoking and caught fire, removed panel unit needs a new user interface, control wiring harness due to fire damage and upper rack adjusters, spoke with gs ordering parts ; ordrng 1 W10479761 (cntrl-elec) and 1 W
We serviced a
MAYTAG WASHER
Model MVWC415EW2
Near Avon, OH 44011
Chris H.
Job Details: 05/01/2017
Customer complaint that unit is walking across floor during use, suspension is ok, ran diagnostics found unbalnced load, cleared code, ran drain and spin, unit must have been installed on an unlevel or unsolid floor, unit is operating as designed ; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Olmsted Township, OH 44138
Chris H.
Job Details: 05/01/2017
Customer complaint that unit was not drying properly, customer stated since she put rinse aid in the unit has began drying correctly, ran diagnostics no codes stored, unit completed service cycle, heater came on, unit is operating as designed ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF305EBS00
Near Middleburg Heights, OH 44130
Chris H.
Job Details: 05/01/2017
Customer complaint that units freezer handle is loose, tightened handle, op test good ; Job Cmpltd,
We serviced a
FRIGIDAIRE MICROWAVE
Model EI30BM60MSA
Near Brook Park, OH 44142
Chris H.
Job Details: 05/01/2017
Customer complaint that units display went out and unit is not heating, started glass of water inside unit for 2 minutes unit is not heating, unit is pulling 7 amps has a high side issue hinge on door is broken where it is welded inside the cavity,hinge is an unrepairable part, confirmed with gs; Job Cmpltd, O-emld tckt [SdLink\290818a.png],
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDB00
Near Cleveland, OH 44121
Dan H
Job Details: 05/01/2017
Customer complaint of loud noise, can hear evaporator fan hitting frost upon arrival, fresh food section temperature at 56 degrees, freezer section temperature at 30 degrees, found evaporator frosted over, ran diagnostics test mode, defrost heater is working, no air leaks in cabinet, found fresh food section thermistor out of range, air channel broken from frost build up, unit needs new fresh food section thermistor and air channel; ordrng 1 W10838965 (thermistor) and 1 W10919804 (AIR CHANNEL, ),
We serviced a
ADMIRAL WASHER
Model ATW4675YQ1
Near South Euclid, OH 44121
Dan H
Job Details: 05/01/2017
Customer complaint that unit does not spin clothes out on wash cycle but will spun on drain and spin cycle, ran diagnostics found f7e1(basket speed fault) error code, unit passed test for error code shown, started normal wash cycle with correct load size, unit filled, washed, drained, rinsed, unit stopped at final spin and did not spin, called fb, unit needs new shiftier per fb, paused cycle, installed new shifter, unpaused cycle, lid locked unit spun clothes to almost dry, op test good ; used 1 WPW10006355 (ACTUATOR) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8979SFZ2
Near Orwell, OH 44076
Arthur V
Job Details: 05/01/2017
Replaced both tracks and latch strike. Door closing much better. Not leaking after testing for 10 min ---advised customer about power connection and how important grounds are for personal safety. Unit op test good. Power coming in should be addressed by a qualified electrician ---; Job Cmpltd,
We serviced a
KITCHENAID RANGE
Model KDRS467VSS01
Near Concord Township, OH 44077
Arthur V
Job Details: 05/01/2017
File number ----7718935679. Please change auth number to K9L300EPL1---- needs appliance manager bd and both fan motors. Called techline talked to kurt --- needs appliance manager bd and both fan motors. ; ordrng 1 W10794022 (motor-fan) and 1 WPW10116185 (APPLIANCE MNGER BD ) and 1 WPW10245511 (blower), schdld next appmnt for 5/4 THU !,
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Olmsted Township, OH 44138
Chris H.
Job Details: 05/01/2017
Customer complaint that unit was not drying properly, customer stated since she put rinse aid in the unit has began drying correctly, ran diagnostics no codes stored, unit completed service cycle, heater came on, unit is operating as designed ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF305EBS00
Near Middleburg Heights, OH 44130
Chris H.
Job Details: 05/01/2017
Customer complaint that units freezer handle is loose, tightened handle, op test good ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Brook Park, OH 44142
Chris H.
Job Details: 05/01/2017
Customer complaint that units deli drawer temp adjuster will not move freely, something spilled on temp adjuster and made it stuck, moved adjuster removed shelf for customer so she could clean up spill, op test good ; Job Cmpltd,