Service History 709

We serviced a
KENMORE DRYER
Model 110.86180100
Near Geneva Township, OH 44041
Arthur V
Job Details: 03/21/2018
Needs belt,341241—-pulley 691366. A d 349241t roller kit. 200.00 plus tax. Cust to call back if repair is wanted .
We serviced a
AMANA WASHER
Model NTW4516FW1
Near Madison Township, OH 44057
Arthur V
Job Details: 03/21/2018
Found bottle cap under washer which cut into shield causing issue. Replaced shield. Op test good ; used 1 WPW10427633 (SHIELD) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Conneaut, OH 44030
Arthur V
Job Details: 03/21/2018
Complaint making noise in wash cycle. Found unit with oil in bottom of shield that was just replaced. Needs gearcase ,and shield and washplate. ; ordrng 1 W10752283 (washplate) and 1 W11035751 (GEARCASE) and 1 WPW10427633 (shield), schdld next appmnt for 3/26 MON !
We serviced a
MAYTAG WASHER
Model MHW3505FW0
Near Pierpont Township, OH 44082
Arthur V
Job Details: 03/21/2018
ust had surge. Unit will fire up and touch pad working unit will lock but nothing else. No error codes listed tried testing thru diagnostics no good. Needs machine control Est= 89.95 sc. 313.03 parts 110.00 labor. Total with dryer moved by customer 547.61. If i move dryer est = 590.31. (Unit is stacked). Part needed is W11096945. Cust to discuss with insurance and spouse and will call back ; , Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model KOSC504ESS00
Near Roaming Shores, OH 44084
Arthur V
Job Details: 03/21/2018
, After replacing thermal fuse and getting voltage to control found touch pad not responding. Many selections not working. Needs touch pad and control. ; ordrng 1 W10694991 (swtch-memb) and 1 W10803993 (cntrl-elec), schdld next appmnt for 3/26 MON !,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHB00
Near Montville, OH 44064
Arthur V
Job Details: 03/21/2018
Found baffle very loud. Needs replaced please order damper control ; ordrng 1 WPW10594329 (control), schdld next appmnt for 3/26 MON !,
We serviced a
KITCHENAID DISHWASHER
Model KDTE304DSS0
Near Auburn Township, OH 44023
Robert A.
Job Details: 03/21/2018
Installed sensor and harness, ran diagnostic cycle, op test ok; Job Cmpltd,
We serviced a
MAYTAG REFRIGERATOR
Model MFF2558VEW2
Near South Russell, OH 44022
Robert A.
Job Details: 03/21/2018
Ff set on 4, 37deg, frzset on 3, 10deg, set to 4, cycled i/m, ng heater not working, ohmed heater ng, replaced and cycled i/m, op test ok; used 1 4317943 (ICEMAKER) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WFW94HEXW2
Near Bainbridge Township, OH 44023
Robert A.
Job Details: 03/21/2018
Ran diognastics, mcu error, comm error, acu error, Cust to replace; ordrng 1 W10427967 (ACU110.67) and 1 WPW10374126 (MCU224.14), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, job compltd
We serviced a
MAYTAG COOK TOP
Model MGR5770ADW
Near Solon, OH 44139
Robert A.
Job Details: 03/21/2018
, Found f1 code, checked temp sensor, found wires broken, replaced, tested unit, op test ok; used 1 12001655 (SENSOR34.55) from stock,, Job Cmpltd, s
We serviced a
MAYTAG DRYER
Model MEDB835DW3
Near Kent, OH 44266
Robert A.
Job Details: 03/21/2018
Found blower wheel is not tight on motor, wheel will not tighten or loosen, needs blower wheel and motorCust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.; ordrng 1 W11126010 (MOTOR) and 1 WP697772 (BLOWER WHEEL), schdld next appmnt for 3/26 MON !,
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Brimfield Township, OH 44240
Robert A.
Job Details: 03/21/2018
Installed valve, op test okOfr. 2500001796; Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MEDB835DW3
Near Kent, OH 44266
Robert A.
Job Details: 03/21/2018
Found blower wheel is not tight on motor, wheel will not tighten or loosen, needs blower wheel and motorCust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.; ordrng 1 W11126010 (MOTOR) and 1 WP697772 (BLOWER WHEEL), schdld next appmnt for 3/26 MON !,
We serviced a
KDFE104DBL5 KITCHENAID
Model DISHWASHER
Near Chesterland, OH 44026
Corina B
Job Details: 03/21/2018
CC the unit turns on and off. Ran diag no codes. Ran calibration. Started unit twice ran for 5-10 each time. Optest ok. ; Job Cmpltd
We serviced a
WRF989SDAM00 WHIRLPOOL
Model REFRIGERATOR
Near Auburn Township, OH 44023
Corina B
Job Details: 03/21/2018
Recovered refrigerant, replaced compressor, evap and drier, pulled 28"vac w/ pump, watched, good, charged 5.5oz r134a, unit cooling, pressures good, op test ok; Job Cmpltd
We serviced a
MGR5775QDS MAYTAG
Model RANGE
Near Parma Heights, OH 44130
Macaulay G.
Job Details: 03/20/2018
Replaced igniter in oven. Tested ok.; Job Cmpltd
We serviced a
WFG320M0BS3 WHIRLPOOL
Model RANGE
Near WARRENSVL HTS, OH 44122
Corina B
Job Details: 03/20/2018
CC that the unit smells like gas and does not light. Plugged the unit into the watt meter 3.6amps. Ignitor light every time. No gas smell Optest ok. ; Job Cmpltd
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Bedford, OH 44146
Corina B
Job Details: 03/20/2018
CC that the unit does not advance threw the cycle. Ran diag F7E1 – BASKET SPEED FAULT. Checked the connectors found the connector to the cap was not plugged in all the way.made a good connection. Ran a calibration, auto test and a normal load and a drain spin. Optest ok. ; Job Cmpltd
We serviced a
WDT970SAHZ0 WHIRLPOOL
Model DISHWASHER
Near Independence, OH 44131
Corina B
Job Details: 03/20/2018
CC that the the stop is missing. Will need a new stop. Called SM to order part. Cust can install part. ; ordrng 1 WP8565925 (stop)
We serviced a
WRF736SDAM13 WHIRLPOOL
Model REFRIGERATOR
Near Eastlake, OH 44095
Corey L.
Job Details: 03/20/2018
Installed ice maker, op test good, advised customer to allow up 72 hours for ice bin to fill; Job Cmpltd
We serviced a
WED7500VW2 WHIRLPOOL
Model DRYER
Near Wickliffe, OH 44092
Corey L.
Job Details: 03/20/2018
Installed element, op test good; Job Cmpltd
We serviced a
KUDI02CRBS2 KITCHENAID
Model DISHWASHER
Near Richmond Heights, OH 44143
Corey L.
Job Details: 03/20/2018
Installed new wheel brackets on upper rack, op test good; Job Cmpltd
We serviced a
MTW5800TW0 WHIRLPOOL
Model WASHER
Near Lyndhurst, OH 44124
Corey L.
Job Details: 03/20/2018
Customer complaint unit is not washing clothes properly, found agitator worn out, unit fill spins and drains, unit needs new agitator; ordrng 1 WPW10093672 (agitator), schdld next appmnt for 3/26 MON
We serviced a
MVWB765FW0 WHIRLPOOL
Model WASHER
Near Cleveland Heights, OH 44121
Corey L.
Job Details: 03/20/2018
Installed new rotor, stator, and clutch, op test good, helped customer load washer onto wooden platform customer built; Job Cmpltd,
We serviced a
KDTE104ESS2 KITCHENAID
Model DISHWASHER
Near Cleveland Heights, OH 44118
Corey L.
Job Details: 03/20/2018
Installed upper and lower spray arms, unit passed four cup test; Job Cmpltd
We serviced a
GDT550HGD1BB GE
Model DISHWASHER
Near Wickliffe, OH 44092
Dan H
Job Details: 03/20/2018
Customer complaint that unit is not draining, confirmed, drain pump is not working, drain pump is recieving 120vac, unit needs new drain pump ; ordrng 1 WD49X23779 (drain pump )
We serviced a
MGR7662WS2 WHIRLPOOL
Model RANGE
Near Painesville, OH 44077
Dan H
Job Details: 03/20/2018
Customer complaint of oven not lighting and gas smell, no gas smell noticed, started bake for 350 degrees, bake burner lit right up, repeated several times with same results, unable to duplicate the problem unit is operating as designed ; Job Cmpltd
We serviced a
NTW4516FW1 AMANA
Model WASHER
Near Chester Township, OH 44026
Dan H
Job Details: 03/20/2018
Customer complaint that unit does not advance to wash cycle, ran diagnostics found f8e1(long/no fill) error code, started normal wash cycle, found unit filling very slowly, unit did not advance to wash cycle, unit hit time out point on fill and canceled, valves open and close, customer stated they are having a water pressure issue with well system, visually saw water pressure change from low to lower, advised customer to have plumber fix water pressure problem, unit is operating as designed ; Job Cmpltd
We serviced a
WED4815EW1 WHIRLPOOL
Model DRYER
Near MIDDLEBRG HTS, OH 44130
Dan H
Job Details: 03/20/2018
Customer complaint of loud noise, customer started timed dry cycle with load of wet towels, no unusual noises heard, no damage to blower wheel, removed a couple of pieces of a pen from blower wheel housing, unable to duplicate the problem , unit is operating as designed ; Job Cmpltd
We serviced a
DWU9921AAX MAYTAG
Model DISHWASHER
Near Westlake, OH 44145
Dan H
Job Details: 03/20/2018
Installed new door gasket, op test good ; Job Cmpltd
We serviced a
ADG7005AWW ADMIRAL
Model DRYER
Near Cleveland, OH 44111
Dan H
Job Details: 03/20/2018
Installed new idler pulley and rollers,op test good ; Job Cmpltd
We serviced a
KEBC208KSS03 KITCHENAID
Model WALL OVEN
Near LaGrange Township, OH 44050
Macaulay G.
Job Details: 03/20/2018
Thermostat open for bottom oven. Customer had thermostat already. Replaced and tested ok.; Job Cmpltd
We serviced a
GB9FHDXWQ01 WHIRLPOOL
Model REFRIGERATOR
Near Oberlin, OH 44074
Macaulay G.
Job Details: 03/20/2018
Water inlet valve sticking open when filling and ice maker not completely advancing. Office to order ice maker and valve.; ordrng 1 D7824706Q (ice maker) and 1 WP2315576 (valve-inlt), schdld next appmnt for 3/26 MON
We serviced a
WRS588FIHZ00 WHIRLPOOL
Model REFRIGERATOR
Near Avon, OH 44011
Macaulay G.
Job Details: 03/20/2018
Ice maker not turning out cubes. Replaced ice maker from truck stock. ; used 1 W10873791 (ICEMAKER) from stock, Job Cmpltd
We serviced a
KUDC10FXSS6 KITCHENAID
Model DISHWASHER
Near Westlake, OH 44145
Macaulay G.
Job Details: 03/20/2018
Replaced user interface board. Tested ok.; Job Cmpltd
We serviced a
JXD7036YS3 JENN-AIR
Model DOWN DRAFT HOOD
Near Westlake, OH 44145
Macaulay G.
Job Details: 03/20/2018
Could not remove lower arm from motor shaft. Will need to replace switch cover assembly and lower motor arm. Office to order cover switch assembly and lower motor arm.; ordrng 1 W10833182 (covr-swtch) and 1 WPW10421277 (arm-motor), schdld next appmnt for 3/26 MON
We serviced a
KDTE204ESS1 KITCHENAID
Model DISHWASHER
Near Parma, OH 44130
Chad P.
Job Details: 03/20/2018
Installed sump assy. Ran normal wash and observed for leaks. None found. Op test ok. Advised Cust that if there is any damage to the floor they can take that up with customer service at whirlpool and to hold on to the failed pump and motor (sump) assy. ; Job Cmpltd
We serviced a
KRMF706ESS01 KITCHENAID
Model REFRIGERATOR
Near Strongsville, OH 44136
Chad P.
Job Details: 03/20/2018
Put shelves next to each other. Advised this creates a bit on tension and if they are not weighed down they may pop up. Best option for taller items is to not have them side by side. Op test ok. ; Job Cmpltd
We serviced a
MVWB855DC3 MAYTAG
Model WASHER
Near Columbia Township, OH 44028
Chad P.
Job Details: 03/20/2018
Found water entering machine by itself, valve not seating closed completely. Water pressure checks good. water valve assy needs replaced. ; ordrng 1 W11172234 (WATER VALVE ASSY ), schdld next appmnt for 3/27 TUE
We serviced a
WRF535SMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44149
Chad P.
Job Details: 03/20/2018
Found I.m. Cube guide broken and door seals torn. Needs both replaced. ; ordrng 2 W10571956 (gasket-fip)s and 1 W10884390 (I.M.), schdld next appmnt for 3/27 TUE
We serviced a
KRFF507EBL01 KITCHENAID
Model REFRIGERATOR
Near Olmsted Falls, OH 44138
Chad P.
Job Details: 03/20/2018
Replaced led control board, OP test ok Placed part on truck for return. ; Job Cmpltd
We serviced a
WRF535SMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44149
Chad P.
Job Details: 03/20/2018
Found I.m. Cube guide broken and door seals torn. Needs both replaced. ; ordrng 2 W10571956 (gasket-fip)s and 1 W10884390 (I.M.), schdld next appmnt for 3/27 TUE
We serviced a
WMH53520CS4 WHIRLPOOL
Model MICROWAVE
Near North Royalton, OH 44133
Chad P.
Job Details: 03/20/2018
Found interlocks failing. Needs replaced. T.s. Previously used. ; ordrng 1 W10907910 (DOOR CAMS ), schdld next appmnt for 3/26 MON
We serviced a
WMH31017FW0 WHIRLPOOL
Model MICROWAVE
Near Broadview Heights, OH 44147
Chad P.
Job Details: 03/20/2018
Found relay on control stuck in the closed position. Needs control replaced. ; ordrng 1 W10892389 (CONTROL BOARD ), schdld next appmnt for 3/26 MON
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Brimfield Township, OH 44240
Robert A.
Job Details: 03/20/2018
Installed valve, op test ok Ofr. 2500001796; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS586FLDW00
Near Burton, OH 44021
Robert A.
Job Details: 03/20/2018
Ff34, frz -1, same as settings, auger motor not running, repaired wire at bottom of door, good, ran diagnostics, good, op test ok; Job Cmpltd,
We serviced a
WRF555SDFZ02 WHIRLPOOL
Model REFRIGERATOR
Near Brooklyn Heights, OH 44131
Corina B
Job Details: 03/20/2018
Replaced the control. Brought core back for return. Evap fan is running. Optest ok. ; Job Cmpltd
We serviced a
FFGF3047LSH FRIGIDIARE
Model RANGE
Near Garfield Heights, OH 44105
Corey L.
Job Details: 03/20/2018
Replaced clock/timer, started normal bake at 350 degrees, op test good; Job Cmpltd
We serviced a
MDE2600AYW MAYTAG
Model DRYER
Near North Olmsted, OH 44070
Macaulay G.
Job Details: 03/20/2018
Replaced baffles and screws. Tested ok.; Job Cmpltd
We serviced a
KUDS30IXSS4 KITCHENAID
Model DISHWASHER
Near Shaker Heights, OH 44120
Corina B
Job Details: 03/20/2018
CC that the unit is not cleaning the dishes and is leaking. Checked the chopper blade, cleaned the blade full of food. Found the seal is worn. Removed front panel and found the door seal is leaking. Will need a new seal. Called SM to order part. Use can install part. ; ordrng 1 W10864081 (seal)
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Beachwood, OH 44122
Corey L.
Job Details: 03/20/2018
Customer complaint unit is filling with water, found unit leaking from hot water inlet valve, ran diagnostics no error codes found, water pressure from house is 120psi, holiday be between 40-60psi, advised customer to have a plumber look at water supply, installed new water inlet valve and only cracked open valves, op test no good, installed new inlet valve assembly, unable to test at this time, they have a plumber on the way today; used 2 W11038711 (VALVE) from stock, Job Cmpltd,
We serviced a
KRMF706ESS01 KITCHENAID
Model REFRIGERATOR
Near Mentor, OH 44060
Dan H
Job Details: 03/20/2018
Recovered refrigerant, installed filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 6oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator, installed back cover, then customer complaint of water leaking from top of fresh food section, found dual valve cracked, installed new valve from surplus, op test good ; used 1 TJAF1200, 1 W10890115, 2 W10891058, 1 WPW10143759 (DRIER), and 1 WPW10341329 (VALVE) from stock, Job Cmpltd
We serviced a
KFIS29PBMS02 WHIRLPOOL
Model REFRIGERATOR
Near North Olmsted, OH 44070
Macaulay G.
Job Details: 03/20/2018
Customer had installed a thermistor in place of a thermostat. Replaced thermostat from truck stock and adjusted defrost setting from automatic to 8 hour manual defrost. Advised customer to monitor.; used 1 WP10442411 (THERMOSTAT) from stock, Job Cmpltd
We serviced a
MVWB835DC2 MAYTAG
Model WASHER
Near Olmsted Falls, OH 44138
Macaulay G.
Job Details: 03/20/2018
Customer stated that wash does not go into spin at end of cycle, has to be run on rinse and spin after to spin out clothes. Found error for overload. Ran through test mode, passed all. Ran calibration. All components tested ok.; Job Cmpltd
We serviced a
417.98702892 KENMORE
Model STACKED WASHER/DRYER
Near Brecksville, OH 44141
Chad P.
Job Details: 03/20/2018
Put vent on. Ran drain spin. Slight knocking from agitator but does not seem abnormal. Tightened cap. Op test ok. Advised to use as normal. If issues return contact us back for service. ; Job Cmpltd
We serviced a
MDB4949SDM3 WHIRLPOOL
Model DISHWASHER
Near Seven Hills, OH 44131
Chad P.
Job Details: 03/20/2018
Found no power to unit. No tripped breakers. Needs an electrician. Cust had pop but shows out of mfg warranty. She says she has extended warranty and will call them to make a claim. Advised we will have to charge her is she does not have the warranty. ; Job Cmpltd
We serviced a
WMH32519FZ0 WHIRLPOOL
Model MICROWAVE
Near Beachwood, OH 44122
Chad P.
Job Details: 03/20/2018
Found clock set to energy saver. Set to standard and corrected clock time. Op test ok. ; Job Cmpltd
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Kirtland, OH 44094
Brian B
Job Details: 03/20/2018
Found door will not stay closed. Found too much pressure on legs. Removed machine, lowered back wheels and front legs. Reinstalled and leveled machine. Door now closing properly. Ran test cycle. Op test ok.; Job Cmpltd,
We serviced a
DRYER ELE KENMORE
Model 82198900
Near Mentor, OH 44060
Jeff M
Job Details: 03/20/2018
Installed new part unit op tested good.Customer husband has the credit card he does not feel comfortable giving me the card over the phone. He wants the office to call them and you can pay it over the phone that way; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WFW87HEDC
Near Perry, OH 44081
Arthur V
Job Details: 03/20/2018
, Replaced drain pump. Op test good. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd, O-
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS00
Near Hiram, OH 44234
Robert A.
Job Details: 03/20/2018
, Ff45/ frz12, tapped lowside, running 20psi, ran test 4, watched pressure, not going below 15 psi, comp,not pulling down low enough, adjusted charge, charge portion of tag missing, watched pressures, good, temps off evaps good, op test ok; Job Cmpltd,
We serviced a
KDRP467KSS0 KITCHENAID
Model RANGE
Near Madison, OH 44057
Dan H
Job Details: 03/20/2018
Element is good, installed new control, op test good ; Job Cmpltd
We serviced a
KMHC319ESS3 KITCHENAID
Model MICROWAVE
Near Mayfield, OH 44143
Corina B
Job Details: 03/20/2018
Replaced the parts listed. Called t/l Rick to explain how to insert the support bracket. Optest ng. Unit would turn on for 2 seconds then turn off. Pulled unit down. Check diode had to deflection one way. Check the transformer good check the magnetron good. Used the jumper box on the transformer from white and red the unit heated. And from the white and the brown the unit heated. Will need a new control. Called SM to order part ; ordrng 1 W10881554 (cntrl-elec), schdld next appmnt for 3/26 MON
We serviced a
MEDB835DW4 MAYTAG
Model DRYER
Near Olmsted Falls, OH 44138
Macaulay G.
Job Details: 03/19/2018
Blower wheel is split. Office to order blower wheel.; ordrng 1 WP697772 (wheel), schdld next appmnt for 3/26 MON
We serviced a
WED4815EW1 WHIRLPOOL
Model DRYER
Near Cleveland, OH 44109
Corina B
Job Details: 03/19/2018
CC that the unit is making a loud sound. Found the seal to the drum is not attached. Reattached the seal to the drum. Advised cust to wait 3-4 hrs to let the adhesive dry. Optest ok.; Job Cmpltd
We serviced a
WTW5540SQ0 WHIRLPOOL
Model WASHER
Near Kirtland, OH 44094
Corey L.
Job Details: 03/19/2018
Installed new lid lock switch, op test good; Job Cmpltd
We serviced a
WFE320M0ES0 WHIRLPOOL
Model RANGE
Near Wickliffe, OH 44092
Corey L.
Job Details: 03/19/2018
Customer complaint unit displays an error code, started normal bake cycle, preheated unit for 25 min, let unit cycle element 4 times a total of 40 min, unable to duplicate the problem, unit is operating as designed; Job Cmpltd,
We serviced a
FFU21F5HWL FRIGIDIARE
Model FREEZER
Near Cleveland, OH 44119
Corey L.
Job Details: 03/19/2018
Installed new control, op test complete; Job Cmpltd,
We serviced a
MAYTAG REFRIGERATOR
Model MFI2568AEW
Near Trumbull Township, OH 44041
Arthur V
Job Details: 03/19/2018
Found no 12 v going to display bd from main bd at j6 red/black and green/ black. Needs main control bd. Est = 110.00 labor. 89.95 ser call. 273.73 parts and shipping. Total est = 505.22. Part number needed is 1-W10890094. Customer to discuss with wife and call back if repair is wanted. ; , Job Cmpltd
We serviced a
KSC24C8EYY02 KITCHENAID
Model REFRIGERATOR
Near Cleveland, OH 44106
Dan H
Job Details: 03/19/2018
Reinstalled compressor, installed valve, op test no good, found cap tube from freezer section evaporator is restricted, unit is unrepairable called whirlpool techline spoke to Andy, sent file for review, file number 7721539961; used 1 TJAF1200, 1 W10890075, 1 W10890099, and 1 W10890100 from stock, Job Cmpltd
We serviced a
WRF540CWBM01 WHIRLPOOL
Model REFRIGERATOR
Near Rocky River, OH 44116
Macaulay G.
Job Details: 03/19/2018
Items in bottom shelf were freezing. Adjusted damper to drawer for warmer temperatures. Tested ok.; Job Cmpltd
We serviced a
UMV1160CB3 WHIRLPOOL
Model MICRO OVEN
Near Fairview Park, OH 44126
Macaulay G.
Job Details: 03/19/2018
No power to board. Door switches not functioning properly. Replaced door switches. Fuse was open as well. Replaced fuse from truck stock. Tested ok.; used 1 W10138793 (FUSE, MICROWAVE) from stock, Job Cmpltd
We serviced a
RTW4516FW2 ROPER
Model WASHER
Near Garfield Heights, OH 44105
Chad P.
Job Details: 03/19/2018
Found installers did not have washer in cold water intake. Water leaked down unit into GEARCASE and took out pump, motor and shifter. Control no longer sending over out. Needs cam, GEARCASE, motor, pump, shifter, cap and control replaced. Extra time please. 3 job count. ; ordrng 1 W10721967 (cam) and 1 W10885487 (MOTOR) and 1 W10913953 (SHIFTER) and 1 W10919003 (PUMP) and 1 W11035749 (GEARCASE) and 1 W11101494 (CONTROL BOARD ) and 1 W11158830 (CAPACITOR) and 1 WPW10006384 (BELT), schdld next appmnt for 3/26 MON
We serviced a
WFW72HEDW0 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44134
Chad P.
Job Details: 03/19/2018
Installed pump and pressure switch. Op test ok. Advised that hot water shut off on house still leaking and needs a plumber to service it. ; Job Cmpltd
We serviced a
MAYTAG WASHER
Model MVWX655DW
Near Ravenna, OH 44266
Robert A.
Job Details: 03/19/2018
Ran diagnostics, no codes, ran spin, good, tested valves, good, ran recal cycle, good, op test okSuggest using power was, deep water wash or bulky; Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Streetsboro, OH 44241
Robert A.
Job Details: 03/19/2018
Ran unit, unit is heating, good air flow through unit, venting clogged, needs vent cleaned, op test ok; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS00
Near Aurora, OH 44202
Robert A.
Job Details: 03/19/2018
Installed shield and trim, op test ok; Job Cmpltd,
Near Parma, OH 44129
Corina B
Job Details: 03/19/2018
DRYER
We serviced a
KFIS29PBMS02 KITCHENAID
Model REFRIGERATOR
Near Euclid, OH 44123
Corey L.
Job Details: 03/19/2018
Customer complaint unit is not cooling, temps at 45 ff and 5frz, unit set at 33 ff and 0 frz, ff evap fan blocked with frost, per service pointer W11092686C, labor covered S16360, cleared Ice repositioned thermistor, ff evap fan now running; Job Cmplt
We serviced a
WMH31017FW0 WHIRLPOOL
Model MICROWAVE
Near Westlake, OH 44145
Macaulay G.
Job Details: 03/19/2018
Light not coming on when door was open and saying close door when door was closed. Replaced door switches with harness and tested. Tested ok.; Job Cmpltd,
We serviced a
KDFE104DWH4 KITCHENAID
Model DISHWASHER
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 03/19/2018
Did key test, pump did not turn on. Office to order control. Electronic control is covered under manufactures 2-5 year warranty.; ordrng 1 W10909702 (cntrl-elec),
We serviced a
WZF34X16DW01 WPRIGHT FREEZER CHEST
Model WHIRLPOOL
Near Brook Park, OH 44142
Chad P.
Job Details: 03/19/2018
Found unit not cooling , control board was not responding, checked power from outlet to control. Checks good. Connections check good. needs control board replaced. ; ordrng 1 W10847847 (CONTROL ASSY ), schdld next appmnt for 3/23 FRI
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFW0
Near Avon, OH 44011
Brian B
Job Details: 03/19/2018
CC that machine would not drain out. Ran diag and test cycle, drain pump working. Found excess suds in machine. This could have caused a suds lock in pump. Raised soap concentration setting. Ran another rinse cycle. All functions normal. Op test ok.; Job Cmpltd, s
We serviced a
WHIRLPOOL WASH/DRY COMBO
Model WET3300SQ2
Near Avon Lake, OH 44012
Brian B
Job Details: 03/19/2018
Cc that machine stops during cycle. Found failed temp switch. Replaced switch from customer stock. Ran test cycle. Op test ok. Office to bill.;
We serviced a
WHIRLPOOL DISHWASHER
Model KUDS01IJBL0
Near Avon Lake, OH 44012
Brian B
Job Details: 03/19/2018
Replaced pump and motor assembly. Ran test cycle. Op test ok.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd,
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519FZ0
Near Avon, OH 44011
Brian B
Job Details: 03/19/2018
Found intermittant interlocks. Replaced from t/s. Also, customer has shelf in unit and it is arcing between front right corner and cavity. Will need front support and cavity touch up. Customer can install. No return visit. Advised customer to leave shelf out when not using. Ran test cycle. Op test ok.; ordrng 1 4392899 (tuchup) and 1 W10840759 (SUPPORT), used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS)
We serviced a
WHIRLPOOL DRYER
Model WED7300DW0
Near Westlake, OH 44145
Brian B
Job Details: 03/19/2018
CC of burning smell and smoke. Removed top and back. No sign of any burning or smoking. Removed and checked blower housing. All clear. Ran test cycle. All functions normal. Ran washer to make sure that was not burning. All functions normal. ;, Job Cmpltd,
We serviced a
AMANA WASHER
Model NTW4516FW1
Near Cleveland, OH 44118
Jeff M
Job Details: 03/19/2018
The unit was unlevel recommend the customer to remove the pallet underneath the washer unit op test3d good ; Job Cmpltd,
We serviced a
MAYTAG REFRIGERATOR
Model MFI2568AEW
Near Trumbull Township, OH 44041
Arthur V
Job Details: 03/19/2018
Found no 12 v going to display bd from main bd at j6 red/black and green/ black. Needs main control bd. Est = 110.00 labor. 89.95 ser call. 273.73 parts and shipping. Total est = 505.22. Part number needed is 1-W10890094. Customer to discuss with wife and call back if repair is wanted. ;job cmpltd
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Kingsville Township, OH 44004
Arthur V
Job Details: 03/19/2018
, Found unit spinning and agitate at the same time. Needs gearcase,and hub for the tub also need to order screws for the hub. Tub came out easily for the return trip ; ordrng 1 W10528947 (hub) and 1 W11035751 (GEARCASE) and 6 WP8533953 (screw)s, schdld next appmnt for 3/23 FRI !,
We serviced a
CROSLEY WASHER
Model CAW42114GW1
Near Ashtabula, OH 44004
Arthur V
Job Details: 03/19/2018
, Replaced motor and capacitor—— Recalibrated op test good Unit motor working properly ; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Aurora, OH 44202
Robert A.
Job Details: 03/19/2018
Ran diognastics, no codes, watched cycle, water temp after fill, 93deg, need to run hot water in sink before starting unit, rinse aid empty, need to use rinseaid, heater is working as designed, op test ok; Job Cmpltd,
We serviced a
KDFE104DSS4 KITCHENAID
Model DISHWASHER
Near Cleveland, OH 44111
Corina B
Job Details: 03/19/2018
CC that there is a vibration when the water is filling into the unit. Ran diag no codes. Found when the water going into the unit the water line is hammering. Will need a plumber. Optest ok. ; Job Cmpltd
We serviced a
RED4516FW0 ROPER
Model DRYER
Near Strongsville, OH 44136
Chad P.
Job Details: 03/19/2018
Installed timer op test ok ; Job Cmpltd
We serviced a
MDB8959SFZ MAYTAG
Model DISHWASHER
Near Strongsville, OH 44136
Chad P.
Job Details: 03/19/2018
Top rack needs rail tracks replaced, pre Id parts did not arrive ; ordrng 1 W11048934 (LH TRACK) and 1 W11048936 (RH TRACK), schdld next appmnt for 3/23 FR
We serviced a
KRFF305EBS00 KITCHENAID
Model REFRIGERATOR
Near Strongsville, OH 44136
Chad P.
Job Details: 03/19/2018
No abnormal noises. Advised to sell unit. ; Job Cmpltd
We serviced a
WOS51EC0AB04 WHIRLPOOL
Model WALL OVEN
Near North Royalton, OH 44133
Chad P.
Job Details: 03/19/2018
Ran diagnostics found error F5E1 door lock not operating. clear codes ran bake test found unit to be set in Celsius. Programmed it to be set in Fahrenheit. OP test ok ; Job Cmpltd
We serviced a
PDB3600AWE WHIRLPOOL
Model DISHWASHER
Near Cleveland, OH 44107
Corina B
Job Details: 03/19/2018
CC that the unit is not washing the dishes. Started dishwasher with 4 cups on the top rack. Cups filled with water. The water in the sink is 90* will need to raise the temp on the hot water tank. Advised cust to run the hot water in the sink before starting the dishwasher. ; schdld next appmnt for 3/23 FR
We serviced a
RBD305PDB14 WHIRLPOOL
Model WALL OVEN
Near Rocky River, OH 44116
Corina B
Job Details: 03/19/2018
, CC that the oven door will not open and the UI is dead. Opened door with coat hanger. Removed unit found the thermostat is open. Will need a new thermostat. Called SM to order part ; ordrng 1 WP9759243 (thrmst-fix 5783), schdld next appmnt for 3/23 FRI
We serviced a
MSD2651HEW WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44107
Corina B
Job Details: 03/19/2018
C that the unit is not cooling. Unit was turned off when arriving. Turned unit on wait 15 minutes. Compressor is running, fans are running. Evap has a good frost pattern. Condenser coils are clear. Called SM and he advised to reschedule another appointment to properly diagnose the unit. ; schdld next appmnt for 3/23 FRI