Service History 709 | Freds Appliance

We serviced a

GE DISHWASHER

Model PDT845SSJ2SS

Near Sheffield Lake, Ohio 44054

Marie V

Job Details: 10/03/2022

Installed control. Unit did not worked. Ui will not work. Ui has also been shorted out. Gave estimate. Cust will not continue with repair.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBW00

Near Ashtabula, Ohio 44004

Joe O

Job Details: 10/03/2022

"Cc: ticking noiseCustomer stated it only happens when unit starts up. Manually tested damper, fans and compressor. Found damper loud. Needs damper.Customer does not want to repair at this time ; ordrng 1 WPW10594330 (control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DWH0

Near Geneva, Ohio 44041

Brian M

Job Details: 10/03/2022

Cc unit not washing Found sump running but not creating enough pressure to move arms Needs sump assembly and upper spray arm full of debris ; ordrng 1 WPW10605057 (pump and motor assy) and 1 WPW10448645 (spray arm) and 1 SHIPPING (shipping and handling)

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Chardon, Ohio 44024

Joe O

Job Details: 09/30/2022

"Installed gearcase, capacitor, control and latch. Tested. Op test ok"

We serviced a

AMANA REFRIGERATOR

Model TR21S4E

Near Garfield Heights, Ohio 44105

Gabriel P

Job Details: 09/30/2022

"Temps are accurate and noise normal from compressor,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIDM01

Near Fairview Park, Ohio 44126

Manny

Job Details: 09/30/2022

"Cc unit not making ice and water dispenser slow, ran step 44 and 45 for icemaker harvest and fill test, neither test completed, replaced ice maker and ran step 45 and fill tube is frozen, steamed fill tube and reran step 44 unit homes, ran step 45 unit fills properly, found temps set too cold and reservoir was partially frozen, steamed reservoir and set temps back to recommended, advise customer to allow 48 to 72 hours for temp to equalize and for full ice container, opt test ok"

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Cleveland, Ohio 44128

Gabriel P

Job Details: 09/30/2022

"Customer did not clean lint screen for a month cause she didnt know where it was,there was a one and half inch of a layer correct issue opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Cleveland, Ohio 44135

Manny

Job Details: 09/30/2022

"Cc that unit is making noises again, ran diagnostics and no codes, ran test cycle no issues found, customer stated that it happens during the spin cycle when around 2 mins left on cycle, asked customer for 6 large towels and ran normal cycle till unit started washing and the switch to drain and spin let the 10 mins spin cycle finish and no noises from the unit, only noises I heard are the cold and hot water hammering, advise customer to install water hammer arrestors and if she still hears the noise to try and record it so we can hear what she hears and determine when noise is coming from."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Maple Heights, Ohio 44137

Gabriel P

Job Details: 09/30/2022

Missing door seal for icemaker cycle icemaker and it fill need door seal ; ordrng 1 WPW10287601 (Seal)

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Maple Heights, Ohio 44137

Gabriel P

Job Details: 09/30/2022

"Replace light bulb,opt test ok ; used 1 8009 (APPLIANCE BULB) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDHV01

Near Maple Heights, Ohio 44137

Gabriel P

Job Details: 09/30/2022

"Cycle icemaker it fill and dispense ice also icemaker was off customer said he never turn it off but it was,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near North Ridgeville, Ohio 44039

Angel

Job Details: 09/30/2022

Cc that unit is still getting condensation on bottom of the ff section left hand door already siliconed the cabinet replaced seal and steamed it out as well as the freezer one and still having the same problem. Called tech line and spoke to Butch explained the issue and provided him with some pictures and he stated to try to lift the freezer door a little higher and to disconnect the condenser fan and wait 10mins and than check the temperature on the horizontal mullion and he said it should be even all across checked temperature after 10mins and on the left hand side where the moisture builds up it was at 68* to 70* and once you start going towards the right side temperature starts going up all the way to 92* so called tech line again spoke with Chris and explained issue and he stated that unit is not repairable. They will get in contact with customer for any further steps. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ04

Near Oberlin, Ohio 44074

David R

Job Details: 09/30/2022

"Cc of run time and noise. Found FZ fan vibration, corrected, moved someStuff to different angles. Run time is normal, minimum of 8 hrs/ max of 96 hours. Changed defrost cycle test 7 to step 2, now is in automatic 8 hrs defrost. Hot gun the gaskets. Good. Op Test Ok."

We serviced a

KITCHENAID REFRIGERATOR

Model KSSO48QMB00

Near Beachwood, Ohio 44122

Joe O

Job Details: 09/30/2022

"Cc: not making iceFound ice maker trying to cycle, stuck mid cycle and has a grinding noise. Needs ice maker. ; ordrng 1 WPW10277448 (icemaker), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Painesville, Ohio 44077

Jason N

Job Details: 09/30/2022

"Recovered refrigerant. Installed compressor and uv filter drier. Pulled vacuum on system to 29 in/hg. Recharged system with 5.75oz of r134a. Low side stable at 4 psi, freezer starting to cool. Advised customer to allow 24 hrs for unit to return to desired temperatures. Op test good."

We serviced a

WHIRLPOOL FREEZER UPRIGHT

Model WZF34X18DW04

Near Pierpont, Ohio 44082

Brian M

Job Details: 09/30/2022

Installed control OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHV08

Near Rocky River, Ohio 44116

Marie V

Job Details: 09/30/2022

Cc that the filter cap is missing. Replaced filter housing. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Madison, Ohio 44057

Dan

Job Details: 09/30/2022

"Customer complaint that unit keeps banging against side of cabinet, found cabinet dented in so basket touches side, unit needs new cabinet and top, part is out of stock so not scheduling return appointment ; ordrng 1 W10676680 (Cabinet) and 1 W11513254 (Top)"

We serviced a

WHIRLPOOL RANGE

Model WEE510S0FW2

Near Willoughby, Ohio 44094

Corina H

Job Details: 09/30/2022

CC that the oven turns on by itself. Tried to get into diag would not respond. When pressing broil goes into a clean cycle. Many keys are not responding. Will need a new ui. Office is to reschedule appointment. ; ordrng 1 W10894098 (Ui)

We serviced a

WHIRLPOOL RANGE

Model WFE540H0ES1

Near Columbia Station, Ohio 44028

David R

Job Details: 09/30/2022

"Replaced bake element. Tested at 300, temp rising and cycling. Good. Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ02

Near Westlake, Ohio 44145

Angel

Job Details: 09/30/2022

"Cc that unit in ff section was not cooling properly and one of the freezer drawer will not open all the way. Verified drawer and will need the left hand bracket its jammed and wont come out all the way tried to fix it but no luck will need bracket replaced and for the ff section i found the evaporator frosted all up will need main control board, ui, fan harness, and service pointer kit. Office to reschedule some parts out of stock.; ordrng 1 W10843055 (Control board) and 1 W11087438 (Fan harness) and 1 W11387386 (Ui) and 1 W11457241 (Pan kit) and 1 W10850332 (Left bracket)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near East Cleveland, Ohio 44112

Manny

Job Details: 09/30/2022

"Cc unit not making ice and LEDs are out, checked temps and 56 in ff and 22 in fz noticed frost on evap cover, removed ice and found fan not running, checked components and ok, unit needs evap fan, replaced LED; ordrng 1 W11224591 (motor-evap)"

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Painesville, Ohio 44077

Dan

Job Details: 09/30/2022

"Installed new heater, op test good"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW1

Near Warrensville Heights, Ohio 44128

Joe O

Job Details: 09/30/2022

"Cc: off balanceFound suspension rods weak under load. Needs suspension rods; ordrng 1 W11217817 (suspension), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB7749AWW2

Near Euclid, Ohio 44119

Manny

Job Details: 09/30/2022

"Cc unit not washing and not dissolve soap, ran diagnostics and motor not running and relays on control clicking nonstop and hot to touch. Unit need pump+motor and control replaced.; ordrng 1 W10806701 (pump&motor) and 1 W11202746 (cntrl-elec)"

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Painesville, Ohio 44077

Jason N

Job Details: 09/30/2022

"Cc unit displays LF and sometimes does not run a cycleRan diagnostics manual valve tests. Found cold side only trickling in. Pulled water line and checked house pressure, good psi. Unit needs inlet valve replaced. Replaced valve using truck stock part. Ran auto test cycle, water flow in and all functions checked good. Op test good. ; used 1 W11165546 (VALVE) from stock"

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Painesville, Ohio 44077

Dan

Job Details: 09/30/2022

"Customer complaint that unit is not starting, confirmed, found lid lock is bad, unit needs new lid lock, part is out of stock so not scheduling return appointment ; ordrng 1 W10810403 (Lid lock)"

We serviced a

GE RANGE

Model PS960SL2SS

Near Moreland Hills, Ohio 44022

Joe O

Job Details: 09/30/2022

"Installed ui, main control and daughter relay board. Tested. Op test ok"

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Euclid, Ohio 44123

Manny

Job Details: 09/30/2022

"Cc unit giving LF error, rand diagnostics and found code f8e1 for long fill, found valve coil cracked, replaced valve with TS#W11165546, opt test ok.; used 1 W11165546 (VALVE) from stock"

We serviced a

WHIRLPOOL DRYER

Model WGD7120HW0

Near Painesville, Ohio 44077

Jason N

Job Details: 09/30/2022

"Cc unit power button not working and door will not stay closedConfirmed unit will not power on, not response from Ui, checked power out to UI pins 1-4, good voltage at 13.1vdc. Unit need UI panel. Door is not staying closed and making door switch properly, customer is having to tape door closed. Ordering door hinges. ; ordrng 1 W11419059 (UI panel) and 2 W11551301 (Door hinge)s"

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29BBMS02

Near Chagrin Falls, Ohio 44022

Joe O

Job Details: 09/30/2022

"Cc: leakingFound reservoir has crack in the hose. Needs reservoir; ordrng 1 W11168758 (reservoir) and 3 W11390781 (Ties)s, used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Willowick, Ohio 44095

Manny

Job Details: 09/30/2022

"Cc unit gets off level on its own after every few cycles and he has to level it every time, ran diagnostics and no codes, ran spin test and when unit is spinning the vibration is causing the front 2 feet to screw in since some of the feet padding is almost gone, ordering leveling feet. Unit working as designed but needs leveling feet. No need for return visit, customer will install feet; ordrng 1 W11213957 (feet-lvlng)"

We serviced a

KITCHENAID REFRIGERATOR

Model KFFS20EYMS01

Near Mentor, Ohio 44060

Jason N

Job Details: 09/30/2022

"Cc unit leaking waterCustomer stated unit is leaking from front and side. Found ice buildup in freezer section. Cleared ice from freezer section, checked drain tube, tube is clear. LH door is also sitting too low and mullion rail is not engaging into receiver. Added shim to door hinge pin. Mullion rail properly operating now. Op test good."

We serviced a

GE WASHER

Model WCVH6800J0MR

Near Rome, Ohio 44085

Dan

Job Details: 09/30/2022

"Customer complaint that unit is shaking, found Pedestal leg broken, advised customer to remove or replace pedestal, unit is operating as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near Richmond Heights, Ohio 44143

Manny

Job Details: 09/30/2022

"Cc u it not making ice, found ice maker off, turned icemaker on and ran harvest test icemaker cycles properly, advise customer to monitor the unit for the next 24 to 48 hrs and if there still no ice then to give us a call. Unit working as designed opt test ok."

We serviced a

WHIRLPOOL WASHER

Model MVWX655DW0

Near Ashtabula, Ohio 44004

Dan

Job Details: 09/30/2022

"Customer complaint that unit did not spin out and is making humming noise, ran diagnostics found f9e1(long drain)error code, drain pump is not working, drain pump is receiving 120vac , unit needs new drain pump ; ordrng 1 WPW10581874 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

JENN-AIR COOKTOP ELE

Model JED3430GB01

Near Chagrin Falls, Ohio 44023

Brian M

Job Details: 09/30/2022

Replaced switch and elements OP Test Ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF705HPS01

Near Lakewood, Ohio 44107

Marie V

Job Details: 09/30/2022

"Cc that the filter housing does not keep door close and it leaks. Confirmed. Replaced filter housing. Tested unit fee times, no leaks. Op test ok"

We serviced a

WHIRLPOOL RANGE

Model WEG745H0LZ1

Near Cleveland, Ohio 44102

Angel

Job Details: 09/30/2022

"Cc that oven is not warming up or just some times and than stops. Confirmed I can see the ignitor sparking but unit will not turn on and theres gas coming through because i can smell it strongly. Tried checking harness but it was good unit will need spark module board, and ignitor. ; ordrng 1 WPW10324262 (Ignitor) and 1 W10860916 (Spark module)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Aurora, Ohio 44202

Corina H

Job Details: 09/30/2022

"CC that the ff section is leaking water. Confirmed. Fz 22* ff 45*. Found a lot of frost on the freezer, door was left opened. Found the ff evaporator fan rattling. The freezer led is out. The drain pan is bowing. Will need a new drain pan, fan and led. Scode to cover labor for the drain pan. Office is to reschedule appointment ; ordrng 1 W11601310 (Led light) and 1 W11087438 (Fan) and 1 W11457241 (Drain pan), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW7300DW1

Near Lakewood, Ohio 44107

Marie V

Job Details: 09/30/2022

"Cc that the lid is locked and unit showed error code of F5Ee. Was able to get the door open . Ran diag found error code F5E1, F5E2, F5E3, all those lid lock errors, F2E1 ui stuck button. Unit needs latch. Replaced from t/s. Ran auto test. Stared a load. Op test ok; used 1 W10810403 (LID LATCH) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG975H0HZ2

Near Aurora, Ohio 44202

Corina H

Job Details: 09/30/2022

Replaced the burner head and cap. Opt test ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS00

Near Aurora, Ohio 44202

Brian M

Job Details: 09/30/2022

Cc unit is freezing food in ff section and water on mullion Found temps set high but food is freezing Ran the troubleshooting guide seems to be issues with controls Found water on mullion and despite mullion set to on its not getting proper voltage ; ordrng 1 W11330971 (Ui) and 1 WPW10675033 (cntrl-elec) and 1 WPW10624574 (cntrl-elec) and 1 W10752977 (rail-mulln)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404ESS3

Near Lakewood, Ohio 44107

Marie V

Job Details: 09/30/2022

"Cc that the unit seems to be running but no water is going through. Stared unit. Unit fills up , but motor hums. Getting 120V. Unit will need new pump. Office will contact once they have eta on the part. ; ordrng 1 W10861526 (Pump), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

SAMSUNG DRYER

Model DV395ETPASU/A1

Near Westlake, Ohio 44145

David R

Job Details: 09/30/2022

"Cc unit not turning on. Found someone accidentally turned power off at breaker. Corrected, tested. Showed customer. Good. Op Test Ok. ; used 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

ELECTROLUX DRYER

Model ELFE4222AW00

Near Highland Heights, Ohio 44143

Angel

Job Details: 09/30/2022

"Cc that unit has a AL 60 error coming up when unit trying to heat and it wont heat. Took apart unit to check heating element and found heating element open u it will need heating element replaced; ordrng 1 136611032 (Heating element), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJW00

Near Garrettsville, Ohio 44231

Corina H

Job Details: 09/30/2022

"Recovered refrigerant, replaced compressor and drier, pulled 28vac w/ pump, watched, good, charged 41 grams of r600, unit cooling, pressures good, op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Westlake, Ohio 44145

David R

Job Details: 09/30/2022

"Cc unit still ice up in FZ section. Thermistor already been replaced. Ordering controls, thermistor and evap harness. **2 job count to steam. ; ordrng 1 W11546690 (Control) and 1 W11203289 (Ui control) and 1 W11546681 (Harness), used 1 WPW10384183 (THERMISTOR) from stock"

We serviced a

WHIRLPOOL FREEZER

Model WZF79R20DW06

Near Brooklyn, Ohio 44144

Marie V

Job Details: 09/30/2022

Cc that the door is damaged. Confirmed. Replaced door. Op test ok

We serviced a

MAYTAG DRYER

Model MEDB765FW0

Near Beachwood, Ohio 44122

Angel

Job Details: 09/30/2022

"Cc that unit was squealing. Confirmed ran unit and it started squealing unit will need idler pulley replaced used repair kit so I replaced rollers, belt and pulley tested unit. Opt test ok.; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Streetsboro, Ohio 44241

Brian M

Job Details: 09/30/2022

Cc no ice Found e2 error needs Icemaker Not in stock office to schedule ; ordrng 1 W11579560 (Icemaker)

We serviced a

WHIRLPOOL WASHER

Model MVW6200KW1

Near Bay Village, Ohio 44140

David R

Job Details: 09/30/2022

"Cc unit clothes coming out wrinkled. Found hot and cold reversers from installers. Corrected. Looked up online and different suggestions to help customer. Avoid mixing clothes or overloading cycle, items in wash basket not to be stuffed must have room to move freely, select correct wash cycles, proper fabric softener use, dont use water too hot for fabric. Let customer know other then reversed water lines, unit is working properly. Unit is good Op Test Ok."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Cleveland, Ohio 44135

Marie V

Job Details: 09/30/2022

"Cc that the unit is not spaying water, dishes are not been cleaned. Stared a normal cycle very little water coming in. Removed hose. Had a clogged in it. Cust dad Corrected issue in water line. Op test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KBL0

Near Chagrin Falls, Ohio 44022

Joe O

Job Details: 09/30/2022

"Cc: not dryingCustomer stated after a cycle the unit will have a puddle in the bottom of machine. Customer had unit running upon arrival. Canceled cycle. Unit drained. Found error codes f9e4(light in the tub). Ran diagnostics test cycle. Unit filling, washing, heater is functioning and unit is draining. Advised customer on rinse aid usage. Unit functioning as designed. Could not duplicate issue. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM04

Near Chagrin Falls, Ohio 44023

Joe O

Job Details: 09/30/2022

"Cc: not cooling properlyFound temps in ff section at 59 degrees, freezer at 22 degrees. Found frost build up around evap fan. Found evap fan still functioning, pulled in warm are. Customer stated the door did get left open over night at 1 point. Needs defrosted. Defrosted. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Broadview Heights, Ohio 44147

Gabriel P

Job Details: 09/30/2022

"Found drip pan clogged steam it completely also show customer each step of work that was done by record video,opt test ok ; used 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

GE DISHWASHER

Model GDF520PGJ5CC

Near Ashtabula, Ohio 44004

Dan

Job Details: 09/30/2022

"Customer complaint that unit is not starting, confirmed, diagnostic led on control is solid lit, unit needs new control, customer does not want repair ; ordrng 1 WD21X24901 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHS2342LF7

Near Ashtabula, Ohio 44004

Dan

Job Details: 09/30/2022

"Customer complaint that unit is not dispensing ice, unit dispenses crushed and cubed ice, unit is operating as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHB08

Near Chesterland, Ohio 44026

Corina H

Job Details: 09/30/2022

"Cust showed pop, sent pic. CC that there is ice in the door and food freezing in the ff. Cust stated the toddler played with the temp and put the ff at the coldest setting. Showed the customer how to use the child lock. Ask cust to fill a cup up with ice, filled to the top. Advised cust the ice has no where to go when filling the cup full. 3/4 full is the ideal. Opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5LHAXMT10

Near Broadview Heights, Ohio 44147

Gabriel P

Job Details: 09/30/2022

"Replace ice maker,opt test ok"

We serviced a

FRIGIDAIRE WASHER

Model FAFW3801LW5

Near Brook Park, Ohio 44142

Marie V

Job Details: 09/30/2022

"Cc that unit is making a noise when spinning, and that it was almost walking. The walking is because of off balance load. Stared unit noise comes from belt. ; ordrng 1 134051003 (Belt), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model MVW7232HW1

Near Mentor, Ohio 44060

Jason N

Job Details: 09/30/2022

"Cc unit leaking from behindRan m/s for entitlement, under a yr. Customer stated unit flooded her floor the first time she used it. Inspected unit, found drain hose disconnected from rear of unit. Reconnected drain hose and ran operational test. No leaks. Op test good."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGHX2636TF9

Near Mentor, Ohio 44060

Jason N

Job Details: 09/30/2022

"Installed ice maker parts, and UI control. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ02D

Near Eastlake, Ohio 44095

Corina H

Job Details: 09/30/2022

Replaced the door. Raised the door. Opt test ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC604FSS00

Near Avon Lake, Ohio 44012

David R

Job Details: 09/30/2022

"Cc unit found water on floor a couple days or so after Last Tech was out, coming from FZ. Would suggest replacing drain tub and steaming out FZ evap drain at the same time. Ordering drain tube. ; ordrng 1 W11252097 (Drain tube)"

We serviced a

KENMORE REFRIGERATOR

Model 596.75932405

Near Painesville, Ohio 44077

Jason N

Job Details: 09/30/2022

"Cc unit making noises intermittently Ran diagnostics functionality tests, fan, damper and compressor, no abnormal noises heard. Let unit start into cooling mode, observed unit for several minutes. Unable to duplicate noise issue at this time."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB02

Near Painesville, Ohio 44077

Jason N

Job Details: 09/30/2022

"Cc unit ff section not cooling and frost buildup in freezerFound no airflow to ff section, frost buildup in freezer section and air passages. Checked for air leaks into unit. Found large gaps in in lower liner on both right and left corners of ff section. Right side is much larger. Called wp techline, Chris, liner damage due to unit possibly being dropped. Unit is designated non repairable. Chris advised since unit is 9mo. old, customer will have to call WP consumer for next steps."

We serviced a

MAYTAG WASHER

Model MHW6630HW1

Near Geneva, Ohio 44041

Dan

Job Details: 09/30/2022

"Customer complaint that unit shakes and does not spin out clothes, unit spins and drains, suspension is good, counter weights are in place, amount of shaking is normal, unit is operating as designed"

We serviced a

KITCHENAID COOKTOP GAS

Model KGCD807XSS01

Near Strongsville, Ohio 44136

Gabriel P

Job Details: 09/30/2022

Found scratch on cooktop and replace other parts that werent replaced customer though technician dr replace it but they were not replace and it did not fix issue when left front burner light the right front burner stay sparking we replace switch and ignitor and burner call bj found wrong wire plug in try using it but still sparking on the right front being off technician bj help check for all wires; ordrng 1 WP74010766 (Spark module) and 1 W10296933 (Top glass)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WZF34X20DW02

Near Avon, Ohio 44011

David R

Job Details: 09/30/2022

"Customer said under a year old, had POP but no model number on it, looked up entitlement and still says unit in warranty, screen shot and saved. Cc unit is not cooling, can hear fans. Unit is freezing. Ice build on evap and fan causing unit to not cool properly. Went into diagnostics, control not sending proper voltage to heater. Thermistor seems to be out of range as well. Ordering control thermistor, heater ; ordrng 1 W11496886 (Control) and 1 WPW10383615 (Thermistor) and 1 WPW10316428 (Heater)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHS2611LB

Near Kent, Ohio 44240

Brian M

Job Details: 09/30/2022

Cc unit leaking and control keeps saying hi Found unit cooling properly And Found leak at fill tube Needs control and tube ; ordrng 1 A01078804 (control) and 1 241796405 (tube-water fill) and 1 SHIPPING (shipping and handling)

We serviced a

WHIRLPOOL REFRIGERATOR

Model GX5FHDXVQ01

Near Mayfield Heights, Ohio 44124

Manny

Job Details: 09/30/2022

"Cc unit not defrosting, verified and found door and ceiling full of frost, unit is getting warm air through the door, removed evap cover and components passed, advise customer to make sure door is closed all the way and nothing inside is keeping it from closing, unit working properly. Opt test ok"

We serviced a

GE REFRIGERATOR

Model GNE25JGKNFWW

Near Willoughby, Ohio 44094

Joe O

Job Details: 09/30/2022

Installed gasket. Steamed gasket. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Shaker Heights, Ohio 44120

Angel

Job Details: 09/30/2022

Cc that unit starts to dispense crushed ice but than motor stays humming. Confirmed tested the dispenser and it starts fine but motor gets jammed and starts humming. Took aoart to see if theres anything obstructing it but everything looked good. Ordering auger motor and ice container. ; ordrng 1 W10822606 (Motor) and 1 WPW10347093 (Ice container)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHB05

Near North Benton, Ohio 44449

Brian M

Job Details: 09/30/2022

Installed door OP Test Ok

We serviced a

MAYTAG WASHER

Model MVWB765FW2

Near Willoughby, Ohio 44094

Joe O

Job Details: 09/30/2022

"Cc: items stuck under agitatorFound thin curtain stuck under agitator. Removed. Found agitator slightly warped. Needs agitatorCustomer does not want to repair at this time; ordrng 1 W11550891 (Agitator), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID RANGE

Model KFDC506JSS01

Near Columbia Station, Ohio 44028

Gabriel P

Job Details: 09/30/2022

"Replace control and latch ,opt test ok"

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Lorain, Ohio 44053

David R

Job Details: 09/30/2022

"Called techline, no new notes on their end, explained control and UI replaced multiple problems, that seems to not be problem. Techline suggested replace latch. Dc voltage to it. If happens again for customer to leave unit as is to test power to different components. Replaced latch. Unit acting properly. Good, Op Test Ok, ; used 1 W10810403 (LID LATCH) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKV0

Near Willoughby, Ohio 44094

Corina H

Job Details: 09/30/2022

Replaced the heater. Ran a calibration. Started a cycle. No leaks. Opt test ok

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Olmsted Township, Ohio 44138

Marie V

Job Details: 09/30/2022

"Replaced gearcase and water valve. Deleted error codes, calibrated and ran auto test. Op test ok"

We serviced a

GE REFRIGERATOR

Model GFE29HSDASS

Near Mentor-on-the-Lake, Ohio 44060

Joe O

Job Details: 09/30/2022

"Cc: not cooling ff sectionFound temps at 55 in ff section and 0 in freezer. Found unit has low ff evap fan speed. Cannot enter diagnostics due to water button not functioning. Needs update module and ff evap fan; ordrng 1 WR98R4546322 (Update module) and 1 WR60X26866 (fan dc ff evap), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Cleveland, Ohio 44109

Angel

Job Details: 09/30/2022

Cc that unit was not passing the wash indicator. Ran diagnostics and unit has a F5E2 error code indicating a latch problem tested the latch and it would not work properly unit will need latch replaced. Replaced latch ran a calibration and auto test. Opt test ok.; used 1 W11307244 (DOOR LOCK) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Pepper Pike, Ohio 44124

Manny

Job Details: 09/30/2022

"Cc unit not cooling at all. Verify and temps at 85 in ff and 83 in fz, plugged into killawatt and unit pulling 0.50 amps unit is low on refrigerant, removed cover from control and control smells like burn, control is super hot, spoke to bj he said I could replace the control and install a dye filter and recharge to see if there any leaks or the unit came with no refrigerant, let customer know this and he said he will try to get it replaced by the retailer and if they replaced it theyll let us know. ; ordrng 1 W11224256 (cntrl-elec) and 2 WPW10143759 (dryer)s"

We serviced a

MAYTAG DRYER

Model MEDB835DC4

Near Brecksville, Ohio 44141

Manny

Job Details: 09/30/2022

"Replaced control, ran test, good heat, unit working properly, vent needs cleaning, cyst stated he tried cleaning it but think he made it worse. Opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW02

Near Lorain, Ohio 44055

Marie V

Job Details: 09/30/2022

"Cc that the unit is not cooling , and that she heard like a pop noise. Took temps 54* and fresh food 65*. Compressor running but souns funny. No frost on freezer, a little ice on evaporator cap tube. The evaporator cap tube was also kinked. Corrected. Still no flow of refrigerant. Installed piercing valve. On vacc. Unit will need compressor, filter drier and evaporator. Office will contact once they have eta on the part. ; ordrng 1 W10836706 (Evaporator) and 1 W11092625 (Compressor) and 1 WPW10143759 (Dryer)"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Madison, Ohio 44057

Dan

Job Details: 09/30/2022

"Customer complaint of gas smell, no leaks found, unit is operating as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Berea, Ohio 44017

David R

Job Details: 09/29/2022

Cc unit not dropping ice. Found the icemaker arm Hitting the ice tray. Took off arm and adjusted. Called for water. Customer to monitor. Good as of today. ** if still is messing up, order icemaker W11546935"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KBS0

Near Perry, Ohio 44081

Dan

Job Details: 09/29/2022

"Installed new heater, op test good"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Bay Village, Ohio 44140

Angel

Job Details: 09/29/2022

"Cc that unit is loud when agitating. Went into diagnostics and did a manual agitation and could hear a rattling sounded like it was the cam looked and underneath but did not see anything unusual so i removed the cam and rotated the gearcase shaft and the sound was coming from the gearcase and there was a little bit of oil starting to leak. Unit will need gearcase, cam and belt. Gave customer estimate and stated he will use the washer like that until it goes out. Charged service call.; ordrng 1 W11454734 (Gearcase) and 1 WPW10006384 (Belt), used 1 W10721967 (PULLEY) from stock"

We serviced a

AMANA RANGE

Model AGR6603SFS4

Near Willoughby, Ohio 44094

Joe O

Job Details: 09/29/2022

Cc: front right burner not lightingFound burner not igniting. Could not find source under cooktop. Reassembled. Tested unit intermittently sparking. Needs spark module and igniter; ordrng 1 W11453920 (Igniter) and 1 WPW10110491 (module-spk)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Olmsted Falls, Ohio 44138

Manny

Job Details: 09/29/2022

Replaced rail and frame opt test ok

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Chagrin Falls, Ohio 44023

Brian M

Job Details: 09/29/2022

Cc unit will not wash Installed capacitor and actuator still unit not advancing Ran diagnostics found that drain pump wires where pinched in cap and causing loose connections Fixed wires OP Test Ok

We serviced a

AMANA RANGE

Model AGR5330BAW

Near East Cleveland, Ohio 44112

Corina H

Job Details: 09/29/2022

CC that the oven does not turn on and the cooktop flames are to high. Confirmed. Cust hit bake and up or down arrow never pressed the bake. The cooktop flames are high on the simmer. Adjusted the flames. Show customer how to start the oven. Opt test ok

We serviced a

MAYTAG WASHER

Model MVWB865GC0

Near Elyria, Ohio 44035

Gabriel P

Job Details: 09/29/2022

"Found no burning spot check voltage to control is 122 also check voltage dc going to console and it was 5 voltage dc need console call safety team they will not cover for repair ; ordrng 1 W11162441 (Console), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE REFRIGERATOR

Model PFE29PSDASS

Near North Ridgeville, Ohio 44039

Gabriel P

Job Details: 09/29/2022

"Found little frost on freezer evaporator check compressor and it was really hot and was pulling 3.17 amps is a possible leak and bad compressor giving estimate customer will not fix ; ordrng 1 WR87X10199 (Compressor) and 1 WR87X36102 (Evaporator), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM01

Near Berea, Ohio 44017

David R

Job Details: 09/29/2022

"Looks like the wiring wasnt plugged all the way in for the icemaker. Corrected. Ran icemaker error codes test 56, no codes E0. Ran test 59, went to home position, ran test 45 and called for water. Good. Op Test Ok."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS03

Near Lakewood, Ohio 44107

Angel

Job Details: 09/29/2022

Replaced damper assembly tested function. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Berea, Ohio 44017

Gabriel P

Job Details: 09/29/2022

"Customer complaint of unit move when is spinning so I push on basket and it bounce ones but when on high spin it bounce alot ordering shocks ; ordrng 1 W11130362 (Shocks), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Berea, Ohio 44017

Gabriel P

Job Details: 09/29/2022

"Found belt came out loose correct issue,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ04

Near Wellington, Ohio 44090

Gabriel P

Job Details: 09/29/2022

"Replace seal,opt test ok"

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