We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Berea, OH 44017
David R
Job Details:
11/06/2023
"LED sent out is not what the customer needs. Needs Module in FF at top of cabinet.. gave estimate for full repair.; ordrng 1 W11527432 (FF top cabinet Light module), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBBR306ESS01
Near Chagrin Falls, OH 44022
Joe O
Job Details:
11/06/2023
Installed led modules
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS03
Near Chagrin Falls, OH 44023
Joe O
Job Details:
11/06/2023
Cc: not making iceFound ice maker stuck mid cycle. Ice maker receiving proper power. Needs ice maker; used 1 W10884390 (ICE MAKER ASSY) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB543CMJZ00
Near Chagrin Falls, OH 44023
Joe O
Job Details:
11/06/2023
"Cc: not cooling properlyOhmed out heating circuit and thermistors from control. Wire Colors do not match tech sheet. From p1 pin 1- pin 5(heating circuit) shows open. From p3 red to red 49k ohms, p3 white to white 21k ohms, p3 black to black 3k ohms. Needs evap assembly, and couplersCustomer does not want to repair at this time ; ordrng 1 W11394622 (Evaporator, heating element assembly) and 1 W11109499 (drier-tube) and 1 W11506623 (Coupler) and 1 W11504448 (Coupler) and 1 W11504423 (Coupler) and 1 W11506620 (Coupler) and 2 W11225184 (tube)s, used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Chagrin Falls, OH 44022
Joe O
Job Details:
11/06/2023
Installed agitator and cap. Op test ok
We serviced a
KITCHENAID COOKTOP GAS
Model KCGS950ESS02
Near Moreland Hills, OH 44022
Joe O
Job Details:
11/06/2023
Replaced orfices. Op test ok
We serviced a
MAYTAG DISHWASHER
Model MDB8989SHZ0
Near Beachwood, OH 44122
Joe O
Job Details:
11/06/2023
Cc: not washing properlyFound debris in spray arms. Found low pressure from sump. Needs sump assembly; ordrng 1 WPW10591570 (pump&motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Lyndhurst, OH 44124
Joe O
Job Details:
11/06/2023
"Cc: bad taste in water and iceAdvised customer nothing in the unit itself can cause a odor or taste in unit. Advised it could be something in the water supply giving a taste to the ice and water. No odors in water or ice bin. there is hydrant flushing going on in the area. hydrant flushing could cause nasty water in the area. Try to run a lot of water through unit to flush it out. Advised customer. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4900BW0
Near Cleveland, OH 44109
Manny
Job Details:
11/06/2023
"Cc unit not washing, verified and codes f7e7 and f7e1 both for motor issues, replaced cap and shifter from TS opt test ok; used 1 W11395618 (CAPACITOR), 1 WPW10006355XXX (XXNO REORDERACTUATOR), and 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near Parma, OH 44134
Manny
Job Details:
11/06/2023
"Cc unit makes a grinding noise, verified and pulley squeak and wheel rubbing, customer states that the drum is peeling, verified and drum paint peeling ordering drum, repair kit and wheel ; ordrng 1 WP694089 (wheel) and 1 4392065 (dryer repair kit) and 1 W10899578 (drum)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN708MPS00
Near Brecksville, OH 44141
Manny
Job Details:
11/06/2023
"Cc that unit is making noise and kick plate broke, verified and icemaker trying to fill but not hooked to water,turn icemaker off and level unit, customer has kick plate but cant install since unit its not installed yet and the front is too low for kick plate to fix, customer states that there is a dent on the door, Lets them know once unit is installed to let us know to install the kick plate."
We serviced a
GE REFRIGERATOR
Model PYE22KSKNSS
Near Brecksville, OH 44141
Manny
Job Details:
11/06/2023
"Cc unit frosting in the FZ, and ice cream melting, verified and items preventing door from closing, advised customer to make sure the fz is close all the way and nothing is preventing it from closing, opt test ok"
We serviced a
MAYTAG WASHER
Model MVW6230HC3
Near Shaker Heights, OH 44122
Manny
Job Details:
11/06/2023
"Cc unit not draining, verified and unit full of water, couldnt get into service mode, drain water and tilted unit back and pump broken replaced pump and ran test cycle unit gets stuck draining, them pump burnt out checked harness and found a nick on the wires to the pump, unit needs control, lower harness and pump; ordrng 1 W11399437 (Drain pump) and 1 W11590868 (Harness) and 1 W11624938 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near University Heights, OH 44118
Manny
Job Details:
11/06/2023
"Replaced evaporator fan and main control board, took core for return, advised customer to allow 24 hours for temps to equalize opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Berea, OH 44017
Marie V
Job Details:
11/06/2023
Cc that refrigerator light is flickering. Replaced light. Op test ok
We serviced a
KITCHENAID RANGE
Model KFGC500JSS01
Near Atwater, OH 44201
Corina B
Job Details:
11/06/2023
"Replaced the spark dsi board. Opt test ng. Called t/l Chris has 120 volts on the dsi board from the control. 65 dc volts from blue to white. Will need a new dsi board. Order the main control, regulator, dsi board and sensor.; ordrng 1 W11392922 (Control) and 1 WPW10511278 (Dsi board) and 1 W10859573 (Sensor) and 1 W11193822 (Regulator)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Kent, OH 44240
Corina B
Job Details:
11/06/2023
"CC that the unit is not draining. Confirmed. Checked the harness on side of the connector was pulled out, reattached. Drain pump not turning on. Replaced the latch. Will need a new harness, drain pump and control ; ordrng 1 W11643701 (Harness) and 1 W11399437 (Drain pump) and 1 W11513246 (Control)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Cleveland, OH 44115
Corina B
Job Details:
11/06/2023
Replaced the door. Opt test ok.
We serviced a
JENN-AIR DISHWASHER
Model JDB9800CWP2
Near Broadview Heights, OH 44147
David R
Job Details:
11/06/2023
"Cc unit not responding. Found UI no lights and not responding. Unit power is good. From techsheet says to replace UI control panel. Gave estimate. ; ordrng 1 W11179176 (Ui control) and 1 W10751782 (Wires), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Strongsville, OH 44149
David R
Job Details:
11/06/2023
"Cc unit not starting up. Went into diagnostics 5/1, 5/4, 0/3, 0/5, 2/1 error codes. Found lid latch not locking and not being able to start cycle. Replaced from t/s. Ran a normal test. Good. Ran diagnostics test 51/52. All components working. Good. Op Test Ok.; ordrng 1 W10810403 (Latch)"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Elyria, OH 44035
David R
Job Details:
11/06/2023
"Replaced gearcase, motor, harness, cap, actuator, control. Found old motor was seized and would not move at all. Ran diagnostics test and ran calibration mode. All test good. Customer will still need plumber out for house water shutoff. Unit is good. Op Test Ok"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Cleveland, OH 44102
Manny
Job Details:
11/06/2023
"Cc unit shutting off, verified and unit runs for about 30 seconds then the motor locks up, took apart and found socks on the motor and a roller broken, replaced rollers with TS repair kit opt test ok; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Warrensville Heights, OH 44128
Bill
Job Details:
11/06/2023
"Cc unit not cooling again, confirmed cc. Evap has frozen over again, thermistor open. Ordered control, Ui, thermistor, and heater. Follow up scheduled for 11/9; ordrng 1 W11558182 (Control) and 1 W11650662 (Heater) and 1 W11518204 (Ui) and 1 WPW10384183 (Thermistor)"
We serviced a
WHIRLPOOL WASHER
Model WTW7000DW0
Near Bedford Heights, OH 44146
Bill
Job Details:
11/06/2023
"Cc unit not working, confirmed cc. Unit needs an overhaul, ordered gearcase, agitator plate, spanner nut, slider, stator, assembly clutch, and rotor. Office to follow up as rotor is out of stock.; ordrng 1 W11393685 (Gear case) and 1 W10752283 (Agitation plate) and 1 W10909670 (Spanner nut) and 1 W10734521 (Slider) and 1 W10754158 (Stator) and 1 W10754448 (Assembly clutch) and 1 W10754161 (Rotor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Maple Heights, OH 44137
Bill
Job Details:
11/06/2023
"Changed Ui, control, and thermistor. Opt test good, advised customer to monitor."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS00
Near Solon, OH 44139
Bill
Job Details:
11/06/2023
"Changed control and Ui, noticed that led mod was still out, ordered new LEDs. Follow up scheduled for 11/8.; ordrng 1 W10876365 (Led mod) and 1 W11226500 (Led mod)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT530HAMM0
Near Parma, OH 44134
Bill
Job Details:
11/06/2023
"Cc occasional leaking, could not confirm. Ordered sump pump, and upper and lower spray arms. Follow up scheduled for 11/10; ordrng 1 W11613570 (Sump) and 1 WPW10491331 (Spray arm) and 1 WPW10498900 (Spray arm)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Parma, OH 44129
Bill
Job Details:
11/06/2023
"Changed deli control, Ui, main control, and rails. Opt test good, advised customer to monitor."
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Parma Heights, OH 44130
Bill
Job Details:
11/06/2023
"Cc not draining water, confirmed cc. Found glass stuck in pump, cleared debris. Opt tested good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS965CIAH00
Near Middleburg Heights, OH 44130
Bill
Job Details:
11/06/2023
"Changed ice maker, adjusted cover. Opt test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Middleburg Heights, OH 44130
Marie V
Job Details:
11/06/2023
"No refrigerant in system. Replaced filter drier, pressure tested unit, no leaks. Followed r600 procedure. Holding 30vacc. 2.40oz. Full frost pattern. Op test ok"
We serviced a
AMANA WASHER
Model NTW4516FW1
Near Cleveland, OH 44108
Marie V
Job Details:
11/06/2023
"Cc of something with the springs, not spinning properly. Ran diag found error code f0e5 off balance load. Ran auto test , pass tested dampers are not working properly.Will need new suspension and belt.; ordrng 1 W10780045 (Suspension) and 1 WPW10006384 (Belt)"
We serviced a
WHIRLPOOL RANGE
Model n/a
Near Lakewood, OH 44107
Marie V
Job Details:
11/06/2023
"Cc that unit when using cooktop that they want to shut it off burner stays on. Unit will need new panel. Panel is discontinued. Wont be able to fix unit.; ordrng 1 5303935298 (Control panel), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID RANGE
Model KFDC506JSS01
Near Rocky River, OH 44116
Marie V
Job Details:
11/06/2023
"Replaced harness, tested unit. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWB765FW2
Near North Olmsted, OH 44070
Angel
Job Details:
11/06/2023
"Cc that sometimes it will finish cycle and sometimes it wont times will be all over. Ran diagnostics and only had an F2E1 error for stock keys. So I ran a test and passed also looked underneath unit and found gearcase oil and found suspension was bad as well. Ordering control board because of time issues during cycle also ordering gearcase, slider, clutch and suspension. ; ordrng 1 W11195971 (Stator) and 1 W10734521 (Slider) and 1 W10754448 (Clutch) and 1 W11393685 (Gearcase) and 1 W11130359 (Suspension) and 1 W11429620 (Control board)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS
Near Strongsville, OH 44136
Angel
Job Details:
11/06/2023
"Cc that unit was not washing. I checked everything and everything was plugged in but did find the lower spray arm was not installed on unit. Installed the spray arm which was tossed inside the unit. Checked to see if unit had any error codes and found error code F7E2 variable speed motor failure, ordering pump motor.; ordrng 1 W11460946 (Pump motor)"
We serviced a
JENN-AIR MICROWAVE
Model JJW2430WS02
Near Westlake, OH 44145
Angel
Job Details:
11/06/2023
"Cc that unit gets and F8E0 error checked in Service pointer and this unit does not have the service pointer. Tested unit to see what it would do and it worked but you can hear the cooling fan is not running at full speed unit will need cooling fan replaced. ; ordrng 1 WPW10273667 (Blower), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID COOKTOP GAS
Model KGCC566HBT2
Near Bay Village, OH 44140
Angel
Job Details:
11/06/2023
Cc that they were cooking and after cleaning cooktop it started clicking for about 30hr and than stopped. Explained to customer since the switches are right on top of the cooktop if she was using and spray bottles which she was one of the switches couldve gotten wet causing the issue and now that its dry it stopped having the issue. If unit keeps having same issue will need harness but its discontinued will not be able to repair.; ordrng 1 3191336 (Harness (discontinued))
We serviced a
CROSLEY WASHER
Model CAW42114GW2
Near Cleveland, OH 44119
Jason N
Job Details:
11/06/2023
"Cc unit does not agitateRan diagnostics, found code f7e5 for shifter fault. Check under unit, found shifter arm had slipped out of splutch yoke. Per service pointer W11531483, replace shift actuator. Replaced shift actuator using truck stock part. Cleared faults and ran auto test cycle and calibration. All functions passed. Op test good. ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Eastlake, OH 44095
Jason N
Job Details:
11/06/2023
Cc unit not cooling.Found both sections at room temperature. Checked for leaks using uv light. Found dye leaking from loc-ring fitting on evaporator. Fitting will need cutoff and evaporator replaced. Ordering evaporator. ; ordrng 1 W10836706 (Evaporator)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Painesville, OH 44077
Jason N
Job Details:
11/06/2023
Cc unit lights went out in ff sectionIdentified failed LED module. Replaced failed module using customer supplied pre Id parts. Illumination restored to entire unit. Op test good.
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Painesville, OH 44077
Jason N
Job Details:
11/06/2023
"Installed suspension rods. Ran load of wet towels in Drain and Spin cycle. Normal vibration, unit spinning out properly. Op test good."
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LZ2
Near Geneva, OH 44041
Jason N
Job Details:
11/06/2023
"Cc unit convection fan not work properlyCustomer stated the convection fan turns on and off during preheat or bake, in approx 10 second intervals. Ran convection bake cycle. Confirmed convection fan cycles on and off. Found documentation stating certain models will toggle convection fan during preheat and some baking cycles to optimize preheat and bake efficiency. Unit is working as designed."
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Chardon, OH 44024
Joe O
Job Details:
11/06/2023
"Installed gearcase, hub stripped. Replaced hub. Tested. Op test ok ; used 1 W10528947 (HUB) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Painesville, OH 44077
Joe O
Job Details:
11/06/2023
"Cc: not cooling properly in ff sectionFound temps at 39 degrees in ff section, freezer at 1 degree. Tested fans. Unit functioning as designed. Could not duplicate issue. Op test ok"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Cleveland, OH 44102
Manny
Job Details:
11/06/2023
"Cc unit shutting off, verified and unit runs for about 30 seconds then the motor locks up, took apart and found socks on the motor and a roller broken, replaced rollers with TS repair kit opt test ok; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near North Olmsted, OH 44070
Marie V
Job Details:
11/06/2023
"Cc of unit not powering on. Confirmed tried doing diag, not working, took panel Off and checked for voltage at the board, 120V, no led flashing. Getting 4.5VDC to control panel. Ran diag again found error code F6E2 f2e1. Unit will need new panel . Cust will buy new. ; ordrng 1 W11115285 (Control panel), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Jefferson, OH 44047
Jason N
Job Details:
11/06/2023
"Cc unit not filling with enough water, unit not starting a cycleRan diagnostics, found code f8e1 for low/no fill. Ran test cycle, found cold side filling very slow, hot is slow as well. Pulled cold water line off unit and checked house pressure. Pressure very low. Advised customer unit is faulting due to the unit being unable to fill with enough water in the programmed amount of time, household pressure is too low. Advised they can talk to a plumber for a resolution, but unit is working as designed."
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS20ECMS00
Near South Euclid, OH 44121
Jason N
Job Details:
11/06/2023
"Installed inlet valve. Ran dispense test, valve is now actuating but no water dispense. Found reservoir is now frozen up. Thawed out reservoir. Ran dispense test, good water dispense and water inlet to ice maker. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Avon, OH 44011
Angel
Job Details:
11/06/2023
Cc that still not making ice. Took temperatures in freezer and it was at 8* and icebox at 28*. Went through all the steps in service pointer and everything checks out good so I called tech line spoke with chris explained issue and all the parts that have been replaced and he had me do some other test checked out good said theres got to be a cooling issue but temps in freezer are not bad and all air ducts are flowing as should so he asked me to replace icebox fan ordering fan. ordrng 1 W10846539 (Fan)
We serviced a
MAYTAG WASHER
Model MVWB865GW1
Near Avon, OH 44011
Angel
Job Details:
11/06/2023
"Cc that unit is loud during the spin cycle. Customer already had the unit with towels on a spin cycle and the sound is the gearcase. Looked underneath and theres oil around cabinet and drain pump. Unit will need gearcase, clutch, slider and stator replaced.; ordrng 1 W11393685 (Gearcase) and 1 W10734521 (Slider) and 1 W10754448 (Clutch) and 1 W10915700 (Stator)"
We serviced a
WHIRLPOOL DRYER
Model WED5100HW3
Near Newbury, OH 44065
Joe O
Job Details:
11/06/2023
Installed control and ui. Ran test cycle. Advised customer to monitor. Op test ok
We serviced a
MAYTAG WASHER
Model MVWB965HW0
Near Amherst, OH 44001
David R
Job Details:
11/06/2023
"Replaced latch, ran test mode 51/52. All components working. Ran a normal cycle to test. Good. Cycling. Op Test Ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Madison, OH 44057
Dan H
Job Details:
11/03/2023
"Customer complaint of loud noise, ran drain and spin cycle, fill hose is tapping back panel, unit is operating as designed"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Ashtabula, OH 44004
Dan H
Job Details:
11/03/2023
"Customer complaint that unit shakes violently, confirmed, suspension is worn out, unit needs new suspension ; ordrng 1 W11130362 (Suspension), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Lorain, OH 44052
Angel
Job Details:
11/03/2023
Replaced control board tested unit opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near North Royalton, OH 44133
Bill
Job Details:
11/03/2023
"Cc freezer stops freezing randomly, could not confirm. Pulled diagnostics ran test on all thermistors and thermostat, did find records of high temps. Ordered new control and Ui, office to follow up as control was out of stock.; ordrng 1 W11664342 (Control) and 1 W11574767 (Ui)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Oakwood Village, OH 44146
Bill
Job Details:
11/03/2023
"Changed hose, and sealed cabinet seams with caulk. Opt test good."
We serviced a
GE REFRIGERATOR
Model GTS22KBPBRCC
Near Mentor, OH 44060
Dan H
Job Details:
11/03/2023
"Installed new evaporator fan motor, op test good"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Atwater, OH 44201
Corina B
Job Details:
11/03/2023
CC that water is leaking on the side. Confirmed. Found the drain hose not installed correctly. Reinstalled the drain hose. Opt test ok.
We serviced a
MAYTAG DRYER
Model MDE2400AYW
Near Cleveland Heights, OH 44106
Joe O
Job Details:
11/03/2023
Cc: scraping noiseFound zipper wedged in drum bearing. Pulled zipped. Tested. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model GU2275XTVY0
Near Chardon, OH 44024
Jason N
Job Details:
11/03/2023
"Cc unit door falls down easily and grinding noise during cycleCustomer states the grinding noise has since stopped after initial call for service. Ran wash cycle for several minutes, canceled and drained. No abnormal noise heard, motor and pump are slightly noisy. Found door opening has no resistance. Checked hinge components. Found both side friction pads are missing. Quoted customer repair cost. ; ordrng 2 WP8268961 (Pad)s"
We serviced a
MAYTAG WASHER
Model Mvwc465hw2
Near Streetsboro, OH 44241
Corina B
Job Details:
11/03/2023
CC that the unit is leaking when doing a big load. Started a normal cycle with a blanket. Found the water leaking leaking goes on the tub ring then leaks when it spins. Replaced the valve from t/s. Tested. Opt test ok. ; used 1 W11210459 (VALVE) from stock
We serviced a
KITCHENAID DISHWASHER
Model KUDC10IXWH1
Near Shaker Heights, OH 44120
Joe O
Job Details:
11/03/2023
Cc: door not closingFound door not seated properly. Re seated. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Westlake, OH 44145
Manny
Job Details:
11/03/2023
"Cc unit stuck in a cycle, verified and code f0e9 for off balance load, f6e1 for control issues and f7e7 for motor not reaching RPM, shocks are bad, and cause the unit to hit the floor causing the pulley to get damaged while rubbing ; ordrng 1 W11513246 (Control) and 1 W11396716 (Suspension) and 1 W10721967 (drive pulley) and 1 W11239857 (belt)"
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near North Royalton, OH 44133
Corina B
Job Details:
11/03/2023
"CC that the u it does not drain all the time. Confirmed. Found there is a broken wire to the drain pump. Will need a new harness. ; ordrng 1 W11568984 (Harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Broadview Heights, OH 44147
Corina B
Job Details:
11/03/2023
CC that the ff door opens all the way. Confirmed. Advised Cust this is normal to have the door open all the way because of the weight of the food. No feet on this model to raise the unit. Opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Solon, OH 44139
Corina B
Job Details:
11/03/2023
CC that there is a gap in the gasket and the door. Confirmed. Steamed out the gasket. Used Vaseline around the gaskets. Opt test ok.
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HW08
Near North Ridgeville, OH 44039
Manny
Job Details:
11/03/2023
"Cc unit bulb not coming on verified and control no sending power to bulb, replaced control and installed bulb opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WFW95HEXW1
Near Avon, OH 44011
Manny
Job Details:
11/03/2023
"Cc unit gives code f8e2, verify and code for dispenser issue, ran diagnostics and unit gets stuck on step 3, dispenser actuator clicking, unit needs dispenser and actuator, but dispenser is discontinued, customer want us to try a nationwide search and see if we find it; ordrng 1 W10351808 (Dispenser(discontinued)) and 1 WPW10352973 (switch-dis), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Amherst, OH 44001
Marie V
Job Details:
11/03/2023
Cc of door seal broken. Confirmed replace it. Used petroleum jelly on it. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Rocky River, OH 44116
Angel
Job Details:
11/03/2023
Replaced tub made sure unit was running as should and not leaking opt test good.
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Cleveland, OH 44111
Angel
Job Details:
11/03/2023
"Replaced console tested unit and now working as should opt test good."
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Cleveland, OH 44111
Angel
Job Details:
11/03/2023
"Cc that unit sometimes gives a F8E3 error code. Asked customer how much detergent he uses and he stated that he uses 4 pods too wash clothes, explained to customer thats to much detergent recommended him to use only one pod to avoid issues again and still replaced pressure just incase and ran a test cycle and passed opt test good."
We serviced a
MAYTAG WASHER
Model MVWC555DW0
Near Avon Lake, OH 44012
Angel
Job Details:
11/03/2023
"Cc that unit during the wash cycle is making a constant clicking sound. Tested unit in diagnostics and no clicking noise, so we started a cycle with some towels and see if we can hear the sound and nothing everything was running normal customer stated that if it would happen again she would try to video it to try to pin point issue."
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Sheffield, OH 44054
Angel
Job Details:
11/03/2023
Replaced drain hose tested unit opt test good. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
KITCHENAID WALL OVER ELE
Model KODE500ESS20
Near Chagrin Falls, OH 44023
Corina B
Job Details:
11/03/2023
"Checked the tstat, good. Will need a harness and the controls. ; ordrng 1 W11245674 (Harness) and 1 W11448962 (Control) and 1 W11598200 (Control)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Westlake, OH 44145
Manny
Job Details:
11/03/2023
"Cc fz door not closing, verified and wont close, found both fz bins warped and preventing the door from sliding all the way, unit needs fz bins; ordrng 1 W11387053 (Bin) and 1 W11387048 (Bin)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near Westlake, OH 44145
Manny
Job Details:
11/03/2023
"Cc unit smell like burnt, verified and residual plastic on heater ran test opt test ok, advised customer to make sure nothing plastic is touching the heater and to run a clean cycle to get rid of any smell"
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Fairview Park, OH 44126
Manny
Job Details:
11/03/2023
"Replace suspension, opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Fairview Park, OH 44126
Manny
Job Details:
11/03/2023
"Replace icemaker, fill tube and heater, ran harvest and pass, ran fill test and pass, opt test ok; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model CHW9160GW1
Near Cleveland, OH 44113
Manny
Job Details:
11/03/2023
"Replace switch and control cant reset the code noticed a lot of detergent in the Ui and in the button membrane, ordering ui and membrane.; ordrng 1 W11455205 (Ui) and 1 W11446263 (Membrane)"
We serviced a
KITCHENAID WALL OVEN
Model KGRS505XSS03
Near Bay Village, OH 44140
Bill
Job Details:
11/03/2023
"Cc oven not heating, confirmed cc. Monitored the igniter, igniter would not glow. Changed igniter. Tested opt test good.; used 1 12400035 (IGNITER) from stock"
We serviced a
GE WALL OVEN GAS
Model JGB645SEK2SS
Near Lakewood, OH 44107
Bill
Job Details:
11/03/2023
"Changed gas valve, opt test good."
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Lakewood, OH 44107
Bill
Job Details:
11/03/2023
"Cc not heating, confirmed cc. Found the heating element was not attached to the vent tube, reattach heating element. Changed thermal cutoff, tested opt test good."
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Cleveland, OH 44102
Bill
Job Details:
11/03/2023
"Changed Ui panel, opt test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS02
Near Independence, OH 44131
David R
Job Details:
11/03/2023
"Replaced pan kit and fan assembly. Reset power to unit and reset temp settings. Good. Unit is good. Changed test 7 to step 2 auto 8 hrs defrost. Good. Op Test Ok ; used 1 SHIPPING (SHIPPING LOGISTICS*), and 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Cleveland, OH 44111
David R
Job Details:
11/03/2023
Replaced motor. Ran diagnostics test mode. All components working. Op Test Ok.
We serviced a
KENMORE DRYER
Model 11086566810
Near Brook Park, OH 44142
David R
Job Details:
11/03/2023
"Replaced parts customer had, door cables. Tested. Good. Op Test Ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Brook Park, OH 44142
David R
Job Details:
11/03/2023
"No shut off ram came with icemaker, put new icemaker in and motor sparked. Ordering a new icemaker and shut off arm. ; ordrng 1 WPW10474785 (Shut off arm) and 1 W11542654 (Icemaker)"
We serviced a
SAMSUNG DRYER
Model DVG52M7750V/A3
Near Grafton, OH 44044
Marie V
Job Details:
11/03/2023
"Cc that unit sounds angry. Started unit, confirmed , unit is shaking a lot. Took apart. Found blower wheel full with lint, cleaned out. Tested unit. Op test ok"
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ2
Near Columbia Station, OH 44028
Marie V
Job Details:
11/03/2023
"Diagnose unit and will need new burner. He will call back if they want to continue. ; ordrng 1 W10823727 (Burner lf), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG OTR MICROWAVE
Model MMV1175JZ01
Near Strongsville, OH 44149
Marie V
Job Details:
11/03/2023
"Cc of unit not heating properly the recipe will say min and sometimes food still cold. Tested unit, working properly, did test on water from 68* to 105*, 1 min. Explain cust that time may vary depending on food. Unit is working as designed at this point.Op test ok"
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Strongsville, OH 44136
Marie V
Job Details:
11/03/2023
"Cc that unit is squeaking. Confirmed, needed new rollers. Replaced from part that was sent. Tested unit. Op test ok"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519HZ07
Near Parma, OH 44130
Marie V
Job Details:
11/03/2023
"Cc that unit does not works. Confirmed, press start and just stops right away. Took unit apart, a f found frame was dented. Called Bh help me diag, unit will need new control relay is stuck. Called whirlpool tech line spoke to Nate about damage. He said that is making unit as non reparable, they will contact cust after deciding whats going to happen but he does not recommended replacing the control board. ; ordrng 1 W11044727 (Control)"
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near North Ridgeville, OH 44039
Marie V
Job Details:
11/03/2023
"Cc that the unit was not working and that the cycle knob will not change cycles or could not start a cycle. Rand diag, found error code F5E1 lid fault lid not close, f6e2 Miss communication, f2e1 ui stuck button. Control is sending proper voltage to UI, ui looks good, unit will need new latch. Also tilted unit theres some oil underneath unit, took pics and showed cust. No need to replace gearcase now but let cust how how is working, Replaced latch from T/S. Tested unit, and ran a calibration. Op test ok; used 1 W10810403 (LID LATCH) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Elyria, OH 44035
Angel
Job Details:
11/03/2023
"Cc that latch is broken. Confirmed cc, replaced latch tested function opt test good."
We serviced a
WHIRLPOOL WASHER
Model MVW4505MW0
Near South Euclid, OH 44121
Jason N
Job Details:
11/03/2023
"Cc unit control went crazy and hose fell outCustomer stated a hose on the back of the unit fell down and water went everywhere, the control lights then started going crazy. Found drain hose sitting on floor. Ran diagnostics, found code f8e1 for long fill. Unit faulted when drain hose fell to the floor and the water drained out. Secured drain hose to wall plumbing temporarily. Customer did not receive drain hose retainer. Ordering drain hose retainer in order for drain hose to be properly mounted/hung on side of washtub. Customer can install, no return visit. ; ordrng 1 WPW10280024 (Retainer)"
We serviced a
MAYTAG WASHER
Model MVW5035MW1
Near Cleveland, OH 44119
Jason N
Job Details:
11/03/2023
"Cc unit not draining/clothes wet at the end Customer stated unit will randomly will not drain out clothing fully. Ran test cycle, no issues found. Ran towel load on quick wash, then switched to drain and spin. Unit drained and spun out load properly. Advised customer on load sizing and distributing. Advised if load is still too wet at the end of the cycle, she can switch over to Drain and Spin cycle. Unit is working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAW04
Near Euclid, OH 44123
Jason N
Job Details:
11/03/2023
Installed filter housing. Tested water dispense. Op test good.
