Service History 71 - Fred's Appliance

We serviced a

MAYTAG WASHER

Model MVWC425BW1

Near Lakewood, OH 44107

Angel

Job Details: 01/09/2023

"Cc that washer is loud and not working correctly. Ran diagnostics and found error code F7E1 basket speed fault so I tested the actuator and it was good but when I put unit into a spin found that the gear case is bad the gears inside are real loud looked underneath and its leaking oil unit will need gear case, cam, shifter and belt replaced. Gave customer the estimate.; ordrng 1 W11454372 (Gearcase) and 1 WPW10006384 (Belt) and 1 W10721967 (Cam) and 1 W11481722 (Actuator), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ03

Near Strongsville, OH 44149

David R

Job Details: 01/09/2023

"Cc unit water was cloudy for about 2 weeks when getting from dispenser, customer replaced water filter about 2-3 days after they started seeing the cloudy water, new filter has been in about 10 days now. Purged a couple glasses of water, fill up a glass, let sit, not cloudy. Filled up a glass from filter and a glass from sink to compare, water from fridge became clear in seconds when comparing. Ran diagnostics test, all ratings for water filter/usage/time test good. Called techline file number 773544907. Unit is good itself. Cloudiness caused by air in like. Could have been a new bad filter. Nothing to do with unit. Filter would be problem causing the cloudiness. Customer can always replace filter and purge as needed. Unit itself is good. Op Test Ok."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Cleveland, OH 44102

Angel

Job Details: 01/09/2023

Replaced adjusters and stop opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ01

Near Columbia Station, OH 44028

David R

Job Details: 01/09/2023

"Replaced icemaker, water fill tube and water valve. Found line clogged with ice, took pic. Tested a couple times, twist tray cycling and water going into unit. Good. Op Test Ok."

We serviced a

KITCHENAID RANGE

Model KSGG700ESS3

Near Cleveland, OH 44113

Angel

Job Details: 01/09/2023

Replaced outer glass door opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS576FIDM01

Near Wellington, OH 44090

David R

Job Details: 01/09/2023

"Replaced left door. Tested, good. Had to put new fitting 1/4-5/16 on line. Good. No leaks, all functions are working. Op Test Ok ; used 1 TJ80-56 (5/16' X 1/4' JOHN GUEST FITT) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED2FHGXKQ04

Near Richmond Heights, OH 44143

Joe O

Job Details: 01/09/2023

"Cc: Intermittently not coolingCurrent temps in machine at 1 in freezer and 41 in ff section. Unit shut down. Found thermostat is receiving proper power. Not getting proper power out from thermostat. Needs thermostat; ordrng 1 WP2198202 (thermostat), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SMBM00

Near Cleveland, OH 44108

Corina B

Job Details: 01/09/2023

CC that there is food freezing in the ff. Confirmed. Confirmed is on the warmest setting. Ff 40 Fz 10. Was in a defrost The top shelves are in the highest position. Lowered the shelves to have proper airflow. Advised cust to wait 24 hrs for airflow. Ran diag damper is opening and closing. Thermistor is good. Opt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near Orange, OH 44128

Brian M

Job Details: 01/09/2023

Cc of noises Advised customer on normal operation and showed customer whirlpool noise page.

We serviced a

MAYTAG DRYER

Model MEDB765FW0

Near Elyria, OH 44035

Marie V

Job Details: 01/09/2023

"Cc of unit not heating. Confirmed. Found heater getting 244v, heater is open. Will need new . ; ordrng 1 WP3387747 (Heater)"

We serviced a

FRIGIDAIRE DISHWASHER

Model FFCD2413US0A

Near Painesville, OH 44077

Dan H

Job Details: 01/09/2023

"Customer complaint that unit is not draining, confirmed, drain pump is working, drain hose is clogged, flushed out, unit is draining, advised customer to run clean dishwasher cycle with white vinegar or a dishwasher cleaning product, if problem should reoccur unit will need new drain hose"

We serviced a

AMANA WASHER

Model NFW5800HW2

Near Painesville, OH 44077

Dan H

Job Details: 01/09/2023

"Customer complaint that unit is not draining and dispenser door will not stay shut, found tab on dispenser door broken, ran test cycle, unit drains and spins, unit needs new dispenser door, part is out of stock so not scheduling return appointment ; ordrng 1 W11167039 (Dispenser door)"

We serviced a

MAYTAG WASHER

Model A512

Near Willoughby, OH 44094

Dan H

Job Details: 01/09/2023

"Customer complaint that unit is leaking, confirmed, found hose clamp to drain hose loose causing leak, tightened, op test good"

We serviced a

MAYTAG REFRIGERATOR

Model MFF2258DEM01

Near Solon, OH 44139

Brian M

Job Details: 01/09/2023

Cc unit not cooling Found compressor motor winding open Needs compressor and filter drier Compressor is under 10 year warranty ; ordrng 1 WPW10143759 (DRIER) and 1 WPW10507886 (compressor) and 1 0702354 (ship board deflector)

We serviced a

GE WASHER

Model GTUN275EM0WW

Near Bedford, OH 44146

Brian M

Job Details: 01/09/2023

Cc unit not locking Found lid latch just clicking Needs latch ; ordrng 1 WH44X10288 (washing machine lid) and 1 SHIPPING (shipping and handling)

We serviced a

AMANA DRYER

Model NED4655EW1

Near Cleveland, OH 44104

Corina B

Job Details: 01/09/2023

CC that the unit is not drying. Confirmed. Found a dryer vent trap blocked with lint. Cleaned out the lint. Found the heater open. Replaced the heater. Checked outside vent not opening up. Advised cust to have the vent cleaned. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Opt test ok

We serviced a

HOTPOINT REFRIGERATOR

Model 3FV310K2

Near Willowick, OH 44095

Dan H

Job Details: 01/09/2023

Removed refrigerant

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Aurora, OH 44202

Brian M

Job Details: 01/09/2023

"Cc paddles sticking and gaskets are ripped Needs paddles and ff gaskets ; ordrng 2 W10353847 (pad)s and 2 W10830274 (gasket-fip)s, used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE DISHWASHER

Model GDT630PYM6FS

Near Willowick, OH 44095

Dan H

Job Details: 01/09/2023

"Customer complaint that unit is not starting only beeps, started normal wash cycle, unit filled and began washing, repeated several times with same results, unable to duplicate the problem , unit is operating as designed"

We serviced a

MAYTAG DISHWASHER

Model MDB7751AWS

Near Aurora, OH 44202

Brian M

Job Details: 01/09/2023

Cc u it is loud and door handle is loose and doesnt always start Found noise coming from motor and drain pump Found handle broken and switch needing replacement Multiple parts NLA; ordrng 1 99003141 (pump-drain) and 1 6-919963 (Motor) and 1 12002361 (gasket) and 1 WPW10130695 (latch kit) and 1 99002751 (door switch)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Grafton, OH 44044

Marie V

Job Details: 01/09/2023

"Cc that ice maker was not working , that is making a noise like something is knocking in freezer. Ice maker now is working . Took temps fresh food section is at 41* and cooling, freezer at 2* and ice maker area 12*. Ran diag for ice maker no aerror codes. Theres almost full bin. Tested both fans . Are working normal and sounds normal. Ran step, 4 , all pass no unusual noises. Found water and the deli door. And wire is also shorted.unit will need control door , and harness. Cust will call back if she wants to continue; ordrng 1 WPW10675033 (Control) and 1 W10815669 (Door) and 1 W11170612 (Harness), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA DISHWASHER

Model ADB1400AGW3

Near Berea, OH 44017

Marie V

Job Details: 01/09/2023

Cc that unit is leaking. Stared unit and added the pod to the cycle. Unit is has too many suds. Cleaned unit and advise cust to use another kind of dish detergent. Unit is working properly. Also advise to run unit with nothing to remove suds buildup inside appliance. Op test ok

We serviced a

AMANA REFRIGERATOR

Model ASI2575GRS08

Near South Euclid, OH 44121

Joe O

Job Details: 01/09/2023

"Cc: not cooling properlyFound temps in ff at 58 degrees, freezer at 28 degrees. Found evap completely frosted over. Heater checks good needs thermistor and evap fan harness and defrosted.Customer did not receive thermistor; ordrng 1 WPW10384183 (thermistor) and 1 W11546681 (Evap Harness)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model wrt348fmes00

Near South Euclid, OH 44121

Joe O

Job Details: 01/09/2023

"Cc: not cooling properlyFound temps in freezer at 25 degrees, ff at 45 degrees. Found ball of ice on cap tube. Needs compressor, evaporatorCustomer does not want to repair at this time ; ordrng 1 W10836706 (evaporator) and 1 WPW10507886 (compressor)"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BW2

Near Cleveland, OH 44122

Manny

Job Details: 01/09/2023

"Cc unit not heating, verified and igniter not glowing but goop power to it, replaced igniter with pre id, ran test to 350 opt test ok"

We serviced a

KITCHENAID MICROWAVE

Model KMHC319ESS06

Near Cleveland, OH 44128

Manny

Job Details: 01/09/2023

"Cc unit caught on fire, verified and unit has a burn spot on ceiling, took apart and not sight of fire inside unit only on the inside of cavity and wave guide have signs of burn, look like started in the cavity, called wpl tl and safety to document, spoke to Steve, he advised replacing wave guide cover, , transfer me to safety spoke to Kent and documented, lets customer know and she said she will order the parts and have someone install it.; ordrng 1 W11361167 (Wave guide cover), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Parma Heights, OH 44130

Marie V

Job Details: 01/09/2023

"Recovered all refrigerant. Replaced compressor and drier. Set unit into 2o vacc, verify gages, no changes after 15 min. Added r134a 6.0 oz. Full frost pattern. Advice cust to allow 24 hours before restocking unit. Op test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Garfield Heights, OH 44125

Corina B

Job Details: 01/09/2023

Replaced the ui. Opt test ok

We serviced a

WHIRLPOOL WASHER

Model WET4027HW0

Near Shaker Heights, OH 44122

Manny

Job Details: 01/09/2023

"Cc unit keeps on filling, verified and valves activated as soon as unit came on, even though it wasnt in a cycle yet, took a part and checked voltage from connector J9-1 to J9-4 have constant 120Vac a soon as unit comes on and voltage stays constant throughout the test, per tech sheet control would need to be replaced, will leave valve in case that needs to be replaced as well.; ordrng 1 W11481725 (Control)"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW1

Near Eastlake, OH 44095

Dan H

Job Details: 01/09/2023

"Customer complaint that unit is squealing, confirmed, noise is coming from gearcase, unit needs new gearcase; ordrng 1 W11449841 (Gearcase)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHV01

Near Brooklyn Heights, OH 44131

Marie V

Job Details: 01/09/2023

Cc of light not working. Confirmed. Replaced fresh food section light. Op test ok

We serviced a

JENN-AIR DISHWASHER

Model JDB8200AWP1

Near Aurora, OH 44202

Brian M

Job Details: 01/09/2023

Installed rack and track OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5FHEXVS01

Near Garfield Heights, OH 44125

Corina B

Job Details: 01/09/2023

"CC that the unit is not cooling. Unit was unplugged when arriving. Plugged the unit in, can hear the relay clicking for the compressor. Compressor is not turning on. Used the jump box compressor turned on 1 amp when running. Replaced the start relay. Advised cust 24 hrs before using. Opt test ok ; used 1 8201786 (STARTER) from stock"

We serviced a

KENMORE WASHER

Model 11026914690

Near Euclid, OH 44117

Jason N

Job Details: 01/09/2023

Installed inner drain hose. Ran fill then drain test. No leaks. Op test good.

We serviced a

GE RANGE

Model JGP945SEK2SS

Near Shaker Heights, OH 44122

Joe O

Job Details: 01/09/2023

"Cc: flames coming out around knobFound igniter switch burnt out. Needs switch harness; ordrng 1 WB18T10387 (harness switch), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA WASHER

Model NTW4516FW2

Near North Olmsted, OH 44070

Manny

Job Details: 01/09/2023

"Cc unit locked at the end of the cycle, ran diagnostics and found codes F0E5 for off balance load and f0e2 for over suds, ran test cycle good, advise customer that if unit get off balance to stop the unit rearrange the clothes and restart cycle, and advise to use less detergent. And if unit stays lock to try recording the ui so we can see whats going on, and to try holding down the start button and see if that reset the fault, cant duplicate, Unit working as designed opt test ok"

We serviced a

KITCHENAID DISHWASHER

Model KUDC10IXWH4

Near Ravenna, OH 44266

Brian M

Job Details: 01/09/2023

Cc unit smoked while in use. Found control damaged and wiring harness damaged. Melted ui and vent tube as well Need Harness but part is NLA; ordrng 1 WPW10380685 (cntrl-elec) and 1 WPW10469575 (vent asm) and 1 WP8269259 (gasket) and 1 W10416590 (harns-wire (NLA)) and 1 WPW10500177 (panel-cntl)

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFH01

Near Bedford, OH 44146

Corina B

Job Details: 01/09/2023

CC that the u it is not freezing food. Fz 60 ff 55. Checked the evap ball of ice on the evap. Checked for a leak with the ui light no dye. Checked pressure low 10 vacuum high side 310 psi equalized at 50 psi. Used nitrogen found a leak on the evaporator. Will need a compressor and evaporator. Compressor is covered under warranty. Cust is calling whirlpool. ; ordrng 1 W10836706 (Evaporator) and 1 W11209866 (Compressor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Warrensville Heights, OH 44122

Joe O

Job Details: 01/09/2023

Found door ordered is not the correct finish.Customer mentioned damage to freezer door from ff door. Advised customer warranty will not cover cosmetic issues. Re ordering right ff door. Office to reschedule; ordrng 1 LW10858417 (dor-fip)

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Cleveland, OH 44135

Manny

Job Details: 01/09/2023

"Replaced heater with pre id, opt test ok"

We serviced a

KITCHENAID RANGE

Model KFGD500EBS00

Near Streetsboro, OH 44241

Brian M

Job Details: 01/09/2023

"Cc unit not bakingFound igniter weak ; ordrng 1 WPW10324738 (igntr-oven), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Cleveland, OH 44104

Marie V

Job Details: 01/09/2023

"Cc that the unit leaks when is washing. Confirmed leak. Found bellow is torn, also dispenser is leaking a little bit. Ran diag found error code F0E5 off balance load f5e2 lock failure F5e3 unlock failure . Ran auto test unit lock door and unlocks no issue. Found a small leak from dispenser as well. Cust said that they dont use fabric softener will not need dispenser only bellow.; ordrng 1 W11314648 (Bellow), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

ELECTROLUX WASHER

Model GLTF2940FS2

Near Euclid, OH 44132

Jason N

Job Details: 01/09/2023

"Cc unit not dispensing fabric softenerPulled dispenser drawer and flushed/cleaned. Ran quick wash cycle, valve for fabric softener flush is not working. Unit needs valve assembly. ; ordrng 1 134371220 (Valve assembly)"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Bedford Heights, OH 44146

Joe O

Job Details: 01/09/2023

Customer only received ui. Customer stated the one box was all that was received. Re ordering controlControl shows out of stock. Office to reschedule ; ordrng 1 W11419171 (Control)

We serviced a

MAYTAG REFRIGERATOR

Model MRT311FFFH00

Near Perry, OH 44081

Dan H

Job Details: 01/09/2023

"Customer complaint that unit is leaking water into fresh food section , found evaporator drain tube clogged again, cleared, op test good"

We serviced a

WHIRLPOOL DRYER

Model WED5605MW0

Near Geneva, OH 44041

Dan H

Job Details: 01/09/2023

"Customer complaint that unit is not powering on, confirmed, unit is only receiving 120vac, advised customer that they need an electrician to correct power supply, unit is operating as designed"

We serviced a

WHIRLPOOL RANGE HOOD

Model WVW51UC6LS

Near Aurora, OH 44202

Brian M

Job Details: 01/09/2023

Installed blower OP Test Ok

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2089HES

Near Oberlin, OH 44074

David R

Job Details: 01/09/2023

"Cc unit not working, in garage. Found all outlets in garage does not work. Customer said all breakers are on. Customer to contact electrician. To prove unit is good, hooked up extension cord and put inside house. Unit and compressor came right on. Unit is good. Op Test Ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Westlake, OH 44145

Marie V

Job Details: 01/09/2023

Cc that they have to shut breaker off and back on because unit shuts off on its own. Unit temp is 35* in fresh food section and. -5* in freezer. Ordering controls. ; ordrng 1 WPW10675033 (Control) and 1 WPW10624574 (Power control) and 1 W11330971 (Ui control)

We serviced a

GE DISHWASHER

Model PDT715SYN0FS

Near Walton Hills, OH 44146

Joe O

Job Details: 01/09/2023

Cc: leaking down into basementFound unit leaking from sump assembly. Needs sump assembly ; ordrng 1 WD19X25700 (Sump assembly)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFW02

Near Lakewood, OH 44107

Angel

Job Details: 01/09/2023

Cc that unit was not turning on and that the door switch was broken. Verified and door switch was broken removed switch and found that it was completely unplugged and the connectors were broken off the wires and the wires had no slack at all so there was noway of installing a new one. Called techline spoke with Chris explained issue and sent him a picture of the issue and stated unit is going under review they will get in contact with the customer.

We serviced a

AMANA RANGE

Model AGR5330BAS3

Near Lorain, OH 44055

Angel

Job Details: 01/09/2023

Cc that burners on right side will not turn on. Confirmed only left side ignites. Made sure harness was properly plugged in and switch harness. Unit will need switch harness and spark module. ; ordrng 1 WPW10548355 (Harness) and 1 WP6610341 (Module)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS01

Near Painesville, OH 44077

Jason N

Job Details: 01/09/2023

"Cc unit icing up behind deli drawers, temperatures in ff section too warm.Customer stated he had another company out to service and that they replaced a control board and a fan, but issue still exists. Ran diagnostics, thermistor tests, RC, FC and RC evaporator all reading proper, FF section reading 42 degrees, Freezer section reading 11 degrees, RC evaporator reading 12 degrees. Ran test 90 RC defrost test, checked voltage at main control, good at 120 volts, but defrost circuit is not turning on, amp draw at 0a. Checked continuity through defrost heater, reading open. Unit will need defrost heater for ff evaporator. Customer will call back to move forward with repair when ready.; ordrng 1 W11291124 (Defrost heater)"

We serviced a

WHIRLPOOL WASHER

Model WFW85HEFC1

Near Cleveland Heights, OH 44118

Jason N

Job Details: 01/09/2023

"Cc unit leaking Verified unit dripping from bellow gasket, small tear on gasket lip. Replaced bellow gasket using customer supplied pre Id part. Op test good."

We serviced a

KITCHENAID RANGE

Model KODE300ESS05

Near Chagrin Falls, OH 44022

Jason N

Job Details: 01/09/2023

Installed door latch assembly. Oven lights staying off until doors are opened. Ran bake test on lower oven to 350 degrees. Oven preheated properly. Op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW09

Near Bedford, OH 44146

Jason N

Job Details: 01/09/2023

"Cc unit door seal loose on bottom, physical damage Checked both door gaskets, no issues found with gaskets, fully seated and sealing to cabinet. Snapped pics of cosmetic damage to unit."

We serviced a

ROPER REFRIGERATOR

Model RT18AKXJW00

Near Willowick, OH 44095

Joe O

Job Details: 01/09/2023

"Cc: not workingFound unit not functioning at all. Found no power to unit from house. Plugged into different outlet, unit started up. Op test ok"

We serviced a

AMANA RANGE

Model AER6303MMS0

Near Cleveland, OH 44135

Marie V

Job Details: 01/06/2023

"Cc that when cooking at 450* oven does not cycles. Turns on and then does nothing. Cust is cooking bread, waiting few min to finish and test at 450*. Also that the oven inside is not level. He put something with water or oil and theres more in one side than the other, confirmed and corrected by leveling unit. Also preheat to 450*, pass. Cust is making bread and hes asking if unit turns the top element (broil) while baking. I said no only when it preheats to make it faster but after that it just the element. Unit is working as designed at this point. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDM09

Near Parma, OH 44134

Manny

Job Details: 01/06/2023

"Replaced control, advise customer to allow at least 24 hrs for temps to equalize"

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Valley View, OH 44125

Brian M

Job Details: 01/06/2023

Installed control Ran auto test and calibration OP Test Ok

We serviced a

WHIRLPOOL DRYER

Model WGD6120HC1

Near Garfield Heights, OH 44125

Brian M

Job Details: 01/06/2023

Cc of noise Found wheel hitting housing This was an issue on previous models and a seal kit fix it So Id recommend seal kit and a vent housing ; ordrng 1 W11596046 (Seal) and 1 WPW10128606 (duct-lint)

We serviced a

MAYTAG DRYER

Model MED7230HW2

Near Brecksville, OH 44141

Manny

Job Details: 01/06/2023

"Replaced motor and wheel, opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW00

Near Solon, OH 44139

Brian M

Job Details: 01/06/2023

"Cc unit not cooling Found no frost pattern on evap and compressor running extremely hot Advised on sealed system repair Gave quote ; ordrng 1 W10836706 (evaporator) and 1 WPW10507886 (compressor) and 1 WPW10143759 (DRIER), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model WCD3090JW0

Near Cleveland, OH 44113

Marie V

Job Details: 01/06/2023

"Cc of unit making a noise while spinning. Stared unit, let it run for over 15 min, no noise. Changed cycle, no noise. Could not duplicate issue at this point. Explain that have cust take a video when noise is happening. And not to overload the unit as well. The video That can help find the problem. Working as designed at this point.; O-emld tckt"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC503ESS00

Near Chagrin Falls, OH 44022

Brian M

Job Details: 01/06/2023

Installed control and defrosted ff evap Advised to watch ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

AMANA DRYER

Model NED4655EW1

Near Chagrin Falls, OH 44022

Jason N

Job Details: 01/06/2023

"Cc unit sensor dry not workingRan sensor dry cycle, more dry setting. Let thermostat cycle on and on, timer powers on with thermostat command, then shuts off and reheats. Let cycle for 10 minutes, no issues found with sensor dry operation at this time. Advised customer that dryer performance for large loads or very small loads is better if using the timed dry function. Unit is working as designed."

We serviced a

GE DRYER

Model DCVH680EJ1MR

Near Shaker Heights, OH 44122

Jason N

Job Details: 01/06/2023

"Cc unit not drying on sensor dry, and making noise when drying heavy loadsChecked drum bearings, found top front bearing assembly worn down, will need replaced. Ordering thermistors and sensor bars for sensor dry function. ; ordrng 1 WE14M124 (Top bearing) and 1 WE1M575 (Sensor rods) and 1 WE04X20685 (Thermostat) and 1 WE4M300 (Outlet)"

We serviced a

WHIRLPOOL WASHE

Model WTW5000DW3

Near Cleveland, OH 44104

Jason N

Job Details: 01/06/2023

"Cc unit light flashing Cust stated a pipe broke behind unit and was spraying water before the unit stopped working properly. Found inlet valve cracked. Unit is located on an outer wall of a non insulated room. Likely that cold temperatures caused the valve to freeze and crack. Main control is not responding, lid lock light flashing, unable to cancel or run diagnostics. Popped lid open to get to m/s. Unit needs inlet valve, main control and lid lock. Valve is not showing in stock from Marcone, office to contact customer with next service date. ; ordrng 1 W11417466 (Main control) and 1 W11038689 (Valve) and 1 W11307244 (Lid lock)"

We serviced a

MAYTAG RANGE

Model MGR6600FZ3

Near Cleveland Heights, OH 44118

Jason N

Job Details: 01/06/2023

"Cc unit oven door brokenFound the only part that is damaged in the top vent trim, door glass and door are good. Ordering correct part and rescheduling. ; ordrng 1 W11096161 (Trim vent)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5VHEXVQ01

Near Cleveland, OH 44134

Gabriel P

Job Details: 01/06/2023

Found ice sham on ice tray correct issue also found crack waterline there was enough slack correct issue opt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model KFXS25RYMS2

Near Cleveland Heights, OH 44106

Jason N

Job Details: 01/06/2023

"Installed inlet valve. Checked for leaks, none found. Tested water dispense. Op test good."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Olmsted Township, OH 44138

Angel

Job Details: 01/06/2023

Replaced front panel the owner was not home only a worker couldnt get a signature opt test ok.

We serviced a

KENMORE WASHER

Model 110.2810231

Near North Olmsted, OH 44070

Angel

Job Details: 01/06/2023

"Cc that unit has been leaking all over the floor and its loud. Verified and found the bearings are bad and its leaking so much that it rusted out the stator and rotor unit will need bearings, stator and rotor. Gave estimate to customer and they will rather spend money on a new unit ; ordrng 1 WPW10419333 (Stator) and 1 280146 (Rotor) and 1 W10435302 (Bearing kit), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID OTR MICROWAVE

Model KMBP100ESS01

Near Cleveland, OH 44106

Jason N

Job Details: 01/06/2023

"Cc unit turntable coupling melted and table cracked.Confirmed damage to tt coupler and table, both need replaced. Pulled coupler out and tested tt motor. No damage to motor shaft and motor turns on and spins properly, test good. Ordering coupler and table, customer to install, no return visit. ; ordrng 1 W11373838 (Turntable) and 1 W11179756 (Coupling)"

We serviced a

WHIRLPOOL DRYER

Model WED9400SU0

Near Avon Lake, OH 44012

Gabriel P

Job Details: 01/06/2023

"Found fuse open and heater open as well giving estimate ; ordrng 1 WP8544771 (Heater), used 1 WP3392519 (Fuse), 1 SHIPPING (shipping and handling), and from stock"

We serviced a

WHIRLPOOL RANGE

Model GGG390LXS01

Near Strongsville, OH 44136

David R

Job Details: 01/06/2023

"Cc unit is knobs, some stuck. Verified. Valves getting stuck in off position, seizing up. Ordering manifold. ; ordrng 1 WPW10204705 (Manifold), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Cleveland, OH 44106

Jason N

Job Details: 01/06/2023

"Cc unit not dispensing water and missing piece on bottom Customer forwarded pop to service@fredsappliance.comRear of unit is not able to be accessed where unit is installed, very tight space, no space to move unit out. Advised customer to make unit accessible for us to in order to diagnose. Ordering lower grille. Customer will call to reschedule. ; ordrng 1 W11282544 (Grille)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS04

Near Brecksville, OH 44141

Manny

Job Details: 01/06/2023

"Cc drawer keeps opening on its own, verified and drawer opening on its own, notice unit no level, leveled unit and drawers staying closed, opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29PBMS02

Near Strongsville, OH 44136

David R

Job Details: 01/06/2023

"Replaced water tube, tested, good. No leaks."

We serviced a

MAYTAG DRYER

Model MGDX655DW0

Near Lakewood, OH 44107

Marie V

Job Details: 01/06/2023

"Cc of a humming noise. Stared unit, no noise. Cust added clothes and towels, tested unit with cust. No noise. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDEM01

Near Independence, OH 44131

Manny

Job Details: 01/06/2023

"Cc unit goes off on its own once it gets warm inside unit comes back on, verified and compressor pulling 6.2amps then drops to 2.6amps and unit shuts off completely. Unit needs compressor, control and filter.; ordrng 1 W10832994 (Compressor) and 1 W10843055 (cntrl-elec) and 2 WPW10143759 (dryer)s, used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE DISHWASHER

Model PDT715SYNFS

Near Novelty, OH 44072

Brian M

Job Details: 01/06/2023

Cc of leak found leak at sump housing and motor Needs motor and housing and clamps ; ordrng 1 WD19X25867 (Sump) and 1 WD19X25700 (Wash pump)

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Kirtland, OH 44094

Brian M

Job Details: 01/06/2023

Cc unit not washing properly Found drain hose on ground going to sump Advised on drain placement

We serviced a

WHIRLPOOL STACK W/D

Model WET4024HW0

Near Berea, OH 44017

Manny

Job Details: 01/06/2023

"Found screw under hinge removed, opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHW05

Near Lyndhurst, OH 44124

Jason N

Job Details: 01/06/2023

"Installed Rh door gasket, ensured proper mate to cabinet. Op test good."

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC0

Near Lorain, OH 44055

Angel

Job Details: 01/06/2023

Replaced inlet valves and dispenser tested unit opt test ok.

We serviced a

WHIRLPOOL RANGE

Model WFG550S0LZ1

Near Westlake, OH 44145

Marie V

Job Details: 01/06/2023

"Cc that the unit clicks at lot when using oven. Tested oven. Unit is cycling but every minute, it comes on for 15 min and then shuts off. But it cycles too fast, will order control and sensor. Office will contact once they have eta on the part.; ordrng 1 W11548757 (Control) and 1 W10833885 (Sensor)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB4

Near Strongsville, OH 44136

David R

Job Details: 01/06/2023

Replaced water valve. Tested. Good. Op Test Ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM00

Near Strongsville, OH 44149

David R

Job Details: 01/06/2023

"Replaced both icemaker sensors boards. Tested diagnostics, test 15 reads 02, good. Ran test 57 icemaker cycle. Ran test 45 fill test, good. All icemaker comp are working per techline, good. Give time for ice to form. Op Test Ok"

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Chagrin Falls, OH 44023

Brian M

Job Details: 01/06/2023

Installed motor OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Oberlin, OH 44074

David R

Job Details: 01/06/2023

"Cc unit door alarm will keep going on, even after it is reset it will come back on and keep beeping. As soon as I got into customers house, checked for icon, door icon is not there. Opened and closed all doors, timed unit to see how long if/when the alarm will go off. Found UI control will keep locking by itself, slow to read and unread when doors are open and close. Ordering UI control. ; ordrng 1 W11430637 (Ui Control)"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Painesville, OH 44077

Jason N

Job Details: 01/06/2023

"Cc unit going offbalance/vibrating Ran diagnostics, no codes stored. Checked tub suspension, checks good. Unit is level. Ran auto test and calibration. All functions passed. Advised customer on load sizing and ensuring load distribution during spin cycle. Unit is working as designed."

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near North Ridgeville, OH 44039

Manny

Job Details: 01/06/2023

"Cc unit keeps running even on off position, verified and timer keeps running after unit is in the off position, replaced board timer still running, replaced timer good, opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Oberlin, OH 44074

David R

Job Details: 01/06/2023

"Replaced motor and cap, tested. Good. All components working. Agitating and spinning. Good. Op Test Ok."

We serviced a

MAYTAG REFRIGERATOR

Model MSF25D2EAB00

Near Mentor, OH 44060

Jason N

Job Details: 01/06/2023

"Installed dispenser switch bracket. Tested water dispense, very low pressure from dispense. Pulled filter and found bypass valve is not opening and closing properly, leaking when filter is out and low pressure when filter is installed. Unit will need filter housing replaced. ; ordrng 1 WPW10121138 (Filter housing)"

We serviced a

MAYTAG WASHER

Model MVWC565FW3

Near North Ridgeville, OH 44039

Manny

Job Details: 01/06/2023

"Cc unit unbalanced, verified and unit needs to be level, customer stated that the button is har to press, verified and button feels normal, ran diagnostics no codes, ran test cycle good, opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB02

Near Grafton, OH 44044

Marie V

Job Details: 01/06/2023

"Took pop Cc that the unit is not cooling. Theres water bottle frozen but bread is not. Unit is on a garage and is under 55* explain cust and showed in owners manual the location of the appliance if is too cold it will not work as it should, Op test ok"

We serviced a

GENERAL ELEC RANGE GAS

Model JGS905SEK1SS

Near Broadview Heights, OH 44147

Marie V

Job Details: 01/06/2023

Cc oven not heating. Confirmed found weak igniter. Repel from t/s. Preheated unit to 350. Pass. ; used 1 12400035 (IGNITER) from stock

We serviced a

KENMORE WASHER

Model 417.440925

Near Lakewood, OH 44107

Manny

Job Details: 01/06/2023

"Cc unit not washing but fills, verified and unit not starting, customer stated that she had some pipes burst above the unit, verified and unit had water damage on control harness and motor, harness is discontinued. And not showing in parts breakdown ; ordrng 1 137043000 (motor) and 1 134743500 (control board motor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW6200VW0

Near Hiram, OH 44234

Brian M

Job Details: 01/06/2023

"Cc unit not spinning and has loud noise Found bearing to be shot, basket does not separate from hub and rotor is rusted up from small leak Needs bearing, hub and rotor ; ordrng 1 W10435302 (bearing) and 1 W10820039 (hub) and 1 SHIPPING (shipping and handling) and 1 280146 (rotor)"

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