We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW06
Near Mentor, OH 44060
Dan H
Job Details: 04/04/2022
"Customer complaint of rattling noise, compressor is running evaporator fan is running, no unusual noises heard, unit is operating as designed"
We serviced a
WHIRLPOOL DISHWASHER
Model n/a
Near Chardon, OH 44024
Joe O
Job Details: 04/04/2022
Customer could only find 1 unit
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JW1
Near Painesville, OH 44077
Dan H
Job Details: 04/04/2022
"Installed new bake element, op test good"
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Chardon, OH 44024
Joe O
Job Details: 04/04/2022
Installed lid. Ran auto test and calibration. Op test ok
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Painesville, OH 44077
Corina B
Job Details: 04/04/2022
Replaced the harness. Ran a calibration. Started a quick cycle. Opt test ok
We serviced a
MAYTAG DRYER
Model MGDB85YW0
Near Painesville, OH 44077
Dan H
Job Details: 04/04/2022
"Customer complaint of loud noise, confirmed, installed dryer repair kit; used 1 4392067 (DRYER REPAIR KIT), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
MAYTAG DRYER
Model MEDC400BW1
Near Jefferson, OH 44047
Jason N
Job Details: 04/04/2022
"Cc unit making a squealing noiseRan dryer op test, confirmed noise from drum roller or idler pulley. Pulled unit apart, found left support roller wore. Replaced rollers, pulley and belt using truck stock repair kit. Reran op test, no abnormal noises heard. Op test good. ; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
JENN-AIR WALL OVEN
Model JJW2730WS00
Near Moreland Hills, OH 44022
Brian M
Job Details: 04/04/2022
"Cc unit giving error f8e1 fan speed low over speed Verified error Ran manual fan test no issues with fan Found service pointer for error and its recommended to replace the UI Needs ui ; ordrng 1 W10401274 (panl-cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Pepper Pike, OH 44124
Brian M
Job Details: 04/04/2022
Cc unit stopping mid cycle Ran diagnostics found error for over suds Ran test 12 completed with no issues Advised on soap usage
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Brecksville, OH 44141
David R
Job Details: 04/04/2022
"Customer had POP. Customer said unit wasnt making ice at one point or unit wasnt dispensing ice. Unit is dispensing ice and water good. Ran icemaker test mode. Found a little bit of ice blocking water from coming in correctly, removed. Ran Icemaker test twice, good. Water coming in normal. Op test ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHW0
Near Brecksville, OH 44141
David R
Job Details: 04/04/2022
"Replaced. Drain pump is good. Also found disposal knock out was still in place, removed. Put drain hose back on. Tested. Draining normally. Op test ok."
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Westlake, OH 44145
Angel
Job Details: 04/04/2022
Cc that dispenser is not functioning properly and also showed me a picture of issue. Started unit up to make sure pump and spray arms are functioning and they were you can hear the water splashes on the door so it could be that its not opening when it needs to causing issue replaced dispenser ran a test cycle opt test ok. Also noticed water was cold coming in checked water line and it was on the hot water but the hot water takes really long to get hot explained to customer to prime the hot water before starting unit because it can disable the heater if it doesnt have the correct temperature coming in to the unit. Opt test ok.
We serviced a
KENMORE WASHER
Model 11027612600
Near University Heights, OH 44118
Manny
Job Details: 04/04/2022
"Cc unit not draining, found 2 socks stuck in pump and hose, removed socks opt test ok.
We serviced a
HOT POINT WALL OVEN
Model RK767G0J4BG
Near Chagrin Falls, OH 44023
Joe O
Job Details: 04/04/2022
Cc: broiler not workingNothing wrong with knobs at this point. Broil element not functioning. Advised customer no parts are available for this unit. Cannot locate any information on unit. Unit cannot be repaired.
We serviced a
KENMORE REFRIGERATOR
Model 596.72003016
Near Chardon, OH 44024
Joe O
Job Details: 04/04/2022
Cc: not making iceFound ice maker lost home position. Ice maker not cycling. Unit receiving proper power. Needs ice maker. Replaced ice maker. Tested. Op test ok ; used 1 W10884390 (ICE MAKER ASSY) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Jefferson, OH 44047
Jason N
Job Details: 04/04/2022
"Cc unit refrigerator door squeaks Confirmed squeak when closing door, nylon hinge bushing dry. Added grease to hinge pin and bushing. Worked back and forth. Opened and closed door several times, no squeaks present. Op test good."
We serviced a
GE RANGE
Model PB950SF2SS
Near Eastlake, OH 44095
Corina B
Job Details: 04/04/2022
"CC that the lower oven is not getting to temperature. Confirmed. Found the wire on the bake element burnt. Ohmed out the baker element, open. Will need a new bake element and splice a wire. ; ordrng 1 WB44T10082 (Bake element), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHD2369TF5
Near Newbury Township, OH 44065
Brian M
Job Details: 04/04/2022
Cc no ice Found fill tube frozen Cleared fill tube and ran fill test several times OP Test Ok
We serviced a
GE WALL OVEN
Model ZET958SF1SS
Near Shaker Heights, OH 44120
Manny
Job Details: 04/04/2022
"Cc handles is falling off and the other one is loose, one of the handles was just hanging from the door, removed door and reinstalled handle and fasten bolts, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Columbia Station, OH 44028
David R
Job Details: 04/04/2022
"Wrong part sent out, customer need deli drawer handle. Ordering and rescheduling ; ordrng 1 W11045125 (Handle)"
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Avon Lake, OH 44012
Angel
Job Details: 04/04/2022
Cc that clothes are not spinning out. When i arrived a load had just finished and clothes were spun out. Ran diagnostics and found F0E5 off balance load explained to customer the issue with the error code and how to try to avoid it. Ran a calibration on unit and Auto test and passed. Made sure everything underneath was good and it was. Explained to customer 6 to 8 regular bath towels for a full load and to try to keep the clothes classified like towels with towels jeans with jeans to try to keep even weight around basket for better performance. Can not find any issues with unit. Opt test ok.
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS04
Near North Olmsted, OH 44070
Gabriel P
Job Details: 04/04/2022
Diagnose fridge could not anything but cause is intermittent issue replace ice maker
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Elyria, OH 44035
Gabriel P
Job Details: 04/04/2022
Replace latch opt test ok
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Parma, OH 44129
Marie V
Job Details: 04/04/2022
Cc that the unit stays on spin and the light is blinking. When arrived light was blinking. Press start unit started spinning. Ran diag found error code F1E2 motor count roll fault. ; ordrng 1 W11399433 (Control)
We serviced a
AMANA DRYER
Model NED4655EW1
Near Parma, OH 44129
Marie V
Job Details: 04/04/2022
"Cc that the u it does not powers up. Confirmed, verify power. From L1 to N 93V, from L2 to N 183V from L1 to L2 245V. Will need electrician. There was another outlet, 240V tested unit, turned on, heat started going."
We serviced a
KITCHENAID WALL OVEN
Model KODE507ESS01
Near Madison, OH 44057
Dan H
Job Details: 04/04/2022
"Customer complaint that upper oven is not heating, found bake element open, unit needs new element, customer does not want repair at this time; ordrng 1 W11545804 (Element), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Lorain, OH 44052
Angel
Job Details: 04/01/2022
"Cc that unit is not powering on. Verified and it would not turn on. Reseted unit and turned on but would just shut off and control board was getting power but the light would not turn on. Unit will need control board. Gave customer estimate and stated they will get a new unit. Charged service call.; ordrng 1 W11116592 (Control board), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
SAMSUNG DRYER
Model DV48H7400EW/A2
Near North Royalton, OH 44133
David R
Job Details: 04/01/2022
"Cc unit taking 2x to dry. Found unit pushed back too far causing poor airflow outside. Corrected. Air flow good to outside, ran on timed dry high heat. Feeling hot air outside. Good. Op test ok."
We serviced a
KENMORE REFRIGERATOR
Model 106.72152111
Near Avon Lake, OH 44012
Angel
Job Details: 04/01/2022
Cc that unit is leaking and has ice on the bottom of freezer. Verified and could not hear the fan and back panel was full of frost. Remove evaporator cover and found the fan barely running steamed out all ice and cleaned out the drain tube. Replaced fan from truck stock and unit started working as should. Opt test ok. ; used 1 WP2315539 (MOTOR-EVAP) from stock
We serviced a
MAYTAG REFRIGERATOR
Model MFT2776DEM02
Near Avon Lake, OH 44012
Marie V
Job Details: 04/01/2022
"Cc that the unit is not cooling in fresh food , took temps. 45*. Verify reading on thermistor, 67*. Unit will need new thermistor. Thermistor is under ice.; ordrng 1 W11033168 (Harness), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE WASHER
Model GHWN4250D1Ww
Near Chardon, OH 44024
Jason N
Job Details: 04/01/2022
Installed front and rear springs. Ran quick spin test. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Brecksville, OH 44141
David R
Job Details: 04/01/2022
"FZ evap fan good. Also found harness tag sticking onto fan, removed. Tested. Unit is good. Op test ok."
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Westlake, OH 44145
Angel
Job Details: 04/01/2022
"Replaced agitator, bolt and cap. Opt test ok."
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Chardon, OH 44024
Jason N
Job Details: 04/01/2022
"Cc unit not draining outFound water left on bottom of unit, unit beeping like cycle was interrupted, hit cancel drain. Water drained out of unit. Ran diagnostics test cycle, unit filled and drained properly. Checked drain line for clog or buildup, checked clear. Ran wash test then cancel drain again, unit drained properly. Did find any issue with drain at this time."
We serviced a
FRIGIDAIRE DRYER
Model CRER7900AS1
Near Chesterland, OH 44026
Jason N
Job Details: 04/01/2022
"Cc unit not startingFound drive motor humming when start button is engaged. Able to jump start motor by pushing drum. Drive motor is weak, will need replaced. Estimate only at this time. ; ordrng 1 131560100 (Drive motor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Ashtabula, OH 44004
Dan H
Job Details: 04/01/2022
"Customer complaint that unit is not making ice like it should, cycled ice maker , ice maker cycled and filled, found hot water coming from fill tube, advised customer that they need a plumber to correct, unit is operating as designed"
We serviced a
WHIRLPOOL WASHER
Model WTW7500GW2
Near Ashtabula, OH 44004
Dan H
Job Details: 04/01/2022
"Customer complaint that unit is not completing cycles, ran diagnostics found f2e1(stuck key) error code, started normal wash cycle, barely any cold water entering unit , valve is receiving 120vac , unit needs new valve , customer does not want repair ; ordrng 1 W11165546 (Valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Middleburg Heights, OH 44130
Gabriel P
Job Details: 04/01/2022
Found very little frost on evaporator they just install it 2days ago ordering parts need it ; ordrng 1 W11547313 (Compressor) and 1 W11109499 (Filter)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Cleveland, OH 44128
Gabriel P
Job Details: 04/01/2022
All four fridge where not plug in he wants to reschedule ; schdld next appmnt for 4/8 FRI !
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN506ESS01
Near Rocky River, OH 44116
Marie V
Job Details: 04/01/2022
"Cc that the door is not closing, found screw loose, had to removed spring in order corrected. Tested door. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Bay Village, OH 44140
Marie V
Job Details: 04/01/2022
Cc that the dispenser broke. Replaced dispenser. Op test ok
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Brecksville, OH 44141
David R
Job Details: 04/01/2022
"Replaced UI, tested. Good. Op test ok."
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRB
Near Shaker Heights, OH 44120
Jason N
Job Details: 04/01/2022
"Installed temperature control and light bulb socket. Set temps to recommended. Installed customer supplied light bulb in socket, lights returns to top of section. Op test good."
We serviced a
GE REFRIGERATOR
Model ZIC30GNZBII
Near Beachwood, OH 44122
Jason N
Job Details: 04/01/2022
"Cc unit intermittent coolingCustomer stated unit will intermittent get warmer in the freezer compartment and ice started to melt and then refreeze. Also fan noise under unit is louder then usual Checked service pointer on this model, found bulletin REF08-14 for not cooling or frost buildup. Ran main control software version check, 3-2-4, bulletin states replace control with updated software version 3-2-9. Also found bulletin REF09-14 for excessive condenser fan noise, install new harness w/resistor. Main control is not showing in stock at Marcone, special order part is back ordered, customer does not want to pay part cost when its not known when part will be available. Would also need second technician to pull unit to replace board. Estimate only at this time. ; ordrng 1 WR55X11159 (Main control)"
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Independence, OH 44131
David R
Job Details: 04/01/2022
Cc unit is snagging clothes. Confirmed on lint trap assembly it is catching. Ordering assembly parts. ; ordrng 1 W11086603 (Grill) and 2 WP3387223 (Sensor)s and 1 W11129408 (Housing assembly)
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN506ESS01
Near Rocky River, OH 44116
Marie V
Job Details: 04/01/2022
"Cc that the right hand side door is not closing. Confirmed, spring is weak. Replaced hinge and sprin. Ask cust to check door, you can feel the pull on door. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Berea, OH 44017
Angel
Job Details: 04/01/2022
Cc that unit is leaking through the bottom of door. Confirmed when unit started it was leaking by the bottom of the door. I leveled unit because it was tilted forward and than tested the unit but still leaked replaced wash arm incase it was bad but nothing but noticed the water was spraying pretty hard on door so i lowered the pressure on the quarter turn valve the customer has coming from the basement and tested unit and stopped leaking unit just had to much water pressure. Explained to customer and stated he will leave like that for now and have a plumber to fix the pressure issue. Opt test ok.; ordrng 1 W10860142 (Inner door) and 1 WP8269259 (Gasket)
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Westlake, OH 44145
Manny
Job Details: 04/01/2022
"Cc unit shaking a lot, ran diagnostics no error codes, ran test cycle unit has a little shaking, trying leveling the unit the shake still there, noticed basket leaning a little bit towards the right. Unit will need all 4 suspension rods.; ordrng 1 W11396716 (Suspension)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Independence, OH 44131
David R
Job Details: 04/01/2022
"Cc unit still leaking, from front. Intermittently happening. Had customer start cycle before arriving. Ram unit over 45 mins on their preferred cycle with load inside. No leaks. Would recommend replacing gasket and overfill switch. Gave customer estimate and they will get back with us. No payment taken. ; ordrng 1 W11177741 (Gasket) and 1 WPW10195039 (Overfill switch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG OTR MICROWAVE
Model MMV1175JZ00
Near Parma, OH 44134
Angel
Job Details: 04/01/2022
"Replaced control and ground wire tested unit opt test n/g. I tried replacing the inter lock switches and no luck made sure unit is receiving 120vac to board and was looks like this board is bad as well. Reordering control. Office to reschedule.; ordrng 1 W11552021 (Control), used 1 W11244490 (INTERLOCK SW KIT) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED7600XW0
Near Cleveland, OH 44130
Gabriel P
Job Details: 04/01/2022
"Replace heater,opt test ok"
We serviced a
WHIRLPOOL RANGE
Model WEE745H0FS2
Near Parma, OH 44134
David R
Job Details: 04/01/2022
"Cc unit not going past 295, burning smell. Found harness and power cord burn up at terminal. Ordering harness and power cord ; ordrng 2 W11134659 (Harness)s and 1 8171385RC (3 prong range cord)"
We serviced a
WHIRLPOOL MICROWAVE
Model WML55011HS0
Near Cleveland, OH 44109
Angel
Job Details: 04/01/2022
Cc that the light and fan on unit will not work. Unplugged unit to reset because the light and fan control on this microwave is separate from the microwave control plugged in unit tried functions and started working as should unit just needed to be reseted. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV06
Near North Olmsted, OH 44070
Marie V
Job Details: 04/01/2022
"Cc that the doors are chipped and that the door handle is scratched and that theres 2 bins that the stainless stripped keeps coming off. Confirmed, took pics. Ordering parts , unit is under 30 days. Office will contact once they have eta on the doors. ; ordrng 1 W11104476 (Left door) and 1 W11104465 (Right door) and 2 WPW10355264 (Gallon bin)s and 1 W11125509 (Handle)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS01
Near Strongsville, OH 44136
David R
Job Details: 04/01/2022
"Cc unit not cooling in FZ section, no ice, top left hinge broken. FF temp reading good at 36-40*. Temp in FZ is 70*. No frost pattern on FZ evap. Calling techline. Step 3, 25 wattStep 4, 29 wattStep 5, 29 watts Called techline back, 3 way valve did not open between step 4-5 test 40. Tested coil on 3 way valve, out of range on some pins. Techline said replace coil on 3 way valve and run test 40, make sure frost pattern is coming through on FZ evap. 3 way valve covered under ex warranty, parts and labor.*** requesting double labor ; ordrng 1 W11225850 (Left cover) and 1 W11575001 (Valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Cleveland, OH 44127
Angel
Job Details: 04/01/2022
Cc that unit has a F8E1 error code. Confirmed ran diagnostics and found F8E1 long fill looked in back and found that the drain hose was on the floor fixed drain hose and explained to customer the issue with the drain hose being like that so i started the washer and made sure it started filling and washing for them and found out that the hoses were reversed as well fixed hoses and tested again unit working as designed now. Opt test ok.
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Columbia Station, OH 44028
David R
Job Details: 04/01/2022
"Replaced UI control panel. Tested, showed customer. Good. Op test ok."
We serviced a
WHIRLPOOL WASHER
Model WTW6700TW1
Near Olmsted Falls, OH 44138
Marie V
Job Details: 04/01/2022
"Cc that the unit is leaking but is not a lot of water, is like a puddle every load. Ran diag , no codes, unit started the diag cycle. Found drain pump has a small crack on it. Gave estimate. Cuat will buy new.; ordrng 1 W10536347 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Sheffield Lake, OH 44054
Marie V
Job Details: 04/01/2022
"Replaced gearcase, belt, cam, shifter, capacitor, agitator and shield. Ran a calibration and then auto test. Op test ok"
We serviced a
AMANA DISHWASHER
Model ADB1100AWW3
Near Lakewood, OH 44107
Angel
Job Details: 04/01/2022
"Cc that unit is not functioning. Confirmed if you hit start or cancel unit will not do anything only the select cycle and heat dry work. Took off panel verified control and found power plug burnt damaging the control as well. Unit will need control and harness. Called landlord and gave her the estimate and stated she will get a new unit for tenant. Opt test ok.; ordrng 1 W10612070 (Harness) and 1 W11025862 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2474QF3B
Near Euclid, OH 44117
Jason N
Job Details: 04/01/2022
"Cc unit not starting cycle, will only beep Found display reading i20 error code for not draining. Closed door, unit stuck in drain out mode, but no water is in unit. Checked all connections to pressure switch, all checked good. Unit needs pressure sensor kit. ; ordrng 1 5304504077 (Pressure switch)"
We serviced a
WHIRLPOOL DRYER
Model WED4800XQ1
Near Chardon, OH 44024
Corina B
Job Details: 04/01/2022
CC that there is a noise. Confirmed. Found the support rollers worn. Will need a new dryer repair kit. ; used 1 4392065 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRSA71CIHN00
Near Lakewood, OH 44107
Angel
Job Details: 04/01/2022
Replaced doors made sure ice maker cycled also the fitting for the water line on the bottom of the kick plate was leaking changed fitting out. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ01
Near Mayfield Heights, OH 44124
Manny
Job Details: 04/01/2022
"Cc that water is chugging when dispensing,verify and unit will need the filter head replaced.; ordrng 1 W11346623 (Filter head), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
JENN-AIR DISHWASHER
Model JDTSS244GP0
Near Pepper Pike, OH 44124
Manny
Job Details: 04/01/2022
"Inspected tub and has a dent, the cavity where pump sits is bent, and the tub sent is the wrong tub, the tub delivered had a square cavity for pump motor and the one in the unit is rounded, reordering tub; ordrng 1 W10681513 (tub-dishwr)"
We serviced a
KITCHENAID MICROWAVE
Model KMCS3022GSS0
Near Moreland Hills, OH 44022
Manny
Job Details: 04/01/2022
"Cc unit no heating to heat needs to push door up. Verify and door needs to be pushed up for unit to activate magnetron, found door with a small misalignment. Not repairable since is a counter top unit and no parts are available besides turn table. Customer will shop around fo a new unit"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Cleveland, OH 44128
Manny
Job Details: 04/01/2022
"Cc unit making a loud noise and not washing the clothes, ran diagnostics no error codes found, noticed unit leaning towards the right, level unit ran test cycle heard something grinding underneath, found rusted piece of metal on pulley cover, remove metal visual inspection of pulley and pulley is good no damage there, ran diagnostics cycle and calibration unit work with no codes or noise. Explain to customer my findings. Unit is working as designed."
We serviced a
FRIGIDAIRE FREEZER
Model Lffh21f7hwj
Near Conneaut, OH 44030
Dan H
Job Details: 04/01/2022
"Customer complaint that unit is not cooling, unit is off, turned on, evaporator fan started, compressor did not start found wire to compressor chewed through, repaired wire, compressor started, op test good"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW00
Near Andover, OH 44003
Dan H
Job Details: 04/01/2022
"Customer complaint that unit is not draining, confirmed, installed new drain pump , op test good"
We serviced a
KENMORE DRYER
Model 110.87872603
Near Mentor, OH 44060
Dan H
Job Details: 04/01/2022
"Customer complaint that unit is not starting, confirmed, found thermal fuse open, jumped out, unit started and heated, found outside vent door not opening, installed new thermal fuse, advised customer to have vent cleaned before using, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC1
Near Willoughby, OH 44094
Dan H
Job Details: 04/01/2022
"Customer complaint of loud noise and a get serviced error , ran diagnostics found f0e9(off balance pause) and f0e5(off balance) error codes, ran high speed spin, ran heavy agitate, no unusual noises heard , unit is operating as designed"
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Lorain, OH 44052
Marie V
Job Details: 04/01/2022
"Added sensor and feet, leveled unit. Op test ok"
We serviced a
WHIRLPOOL DRYER
Model WGD95HEDW
Near North Ridgeville, OH 44039
Marie V
Job Details: 04/01/2022
"Cc that the unit is taking few loads to dry the clothes. Started unit on time dry, on medium heat, took temperature unit is cycling between 150* and 110*. Amd set to high it goes from 165* ,125*. Unit is cycling properly, the vent for the unit is up in the roof. Count not very air flow. Left phone number for cust to call. Unit is working as designed at this point."
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Cleveland, OH 44105
Manny
Job Details: 04/01/2022
"Cc unit not drying properly, customer stated that they had a foil vent and was clogged up they removed it yesterday, unit has no vent hooked up to it but unit is heating, customer have vent that she purchased asked if I could install, explain that we dont install vents but I explained how they can do it themselves . Unit is working as designed"
We serviced a
MAYTAG WASHER
Model MVW6230RHW
Near Eastlake, OH 44095
Dan H
Job Details: 04/01/2022
"Customer complaint of shaking and noise, ran drain and spin cycle, no unusual noises heard, unable to duplicate the problem , unit is operating as designed s"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Timberlake, OH 44095
Dan H
Job Details: 04/01/2022
"Customer complaint that unit is not spinning on whites cycle, unit on and spinning when tech arrived, ran diagnostics found f7e7(motor unable to reach target rpm) error code, motor is running, basket spins free, unable to start spin cycle, unit needs new control, part is out of stock so not scheduling return appointment ; ordrng 1 W11513246 (Cntrl)"
We serviced a
WHIRLPOOL WASHER
Model WTW7040DW
Near Eastlake, OH 44095
Dan H
Job Details: 04/01/2022
"Installed new gearcase, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Mentor, OH 44060
Dan H
Job Details: 04/01/2022
"Customer complaint of ice build up on freezer section floor, found evaporator drain tube clogged, cleared evaporator drain tube, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Strongsville, OH 44149
David R
Job Details: 04/01/2022
"Replaced wash motor, sleeve friction and one from t/s, sensor, all top rack adjusters and spray arms. Ran diagnostics, good. All components working. Op test ok. ; used 1 WP8268961 (SLEEVE FRICTION) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW06
Near Lorain, OH 44052
Angel
Job Details: 03/31/2022
Replaced thermistor and control also explained to customer to make sure to keep the center and back of the air tower open for better airflow. Opt test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Parma Heights, OH 44130
Marie V
Job Details: 03/31/2022
"Cc that theres a drain hose that has a hole and it leaks. Tuned unit on and water on found leak at the hose. Replaced drain hose, tested unit. Op test ok."
We serviced a
GE REFRIGERATOR
Model ZIR36NMBRH
Near Burton, OH 44021
Jason N
Job Details: 03/31/2022
"Cc unit leaking from freezer and ice building upFound bottom of freezer section covered in ice, evaporator drain tray iced over. Cleared ice from freezer and drain tray, steamed down drain hole, drain hole and tray full of rust and sediment. Cleaned out tray and blew out drain hole. Ensured good flow through drain. Op test good."
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Wellington, OH 44090
David R
Job Details: 03/31/2022
"Customer said parts werent delivered. Cc unit making noise and squeaking. Found splutch components coming apart off gearcase, belt off as well. Replaced cam from t/s. Ran diagnostics, good. Advised customer I zip tied drain hose because it was hitting wall/back of washer. Customer might also need to brace it more if needed, foam, cloth, rubber. ; used 1 W10721967 (PULLEY) from stock"
We serviced a
GE MICRO/OVENCOMBO
Model PT9800SH2SS
Near Burton, OH 44021
Jason N
Job Details: 03/31/2022
"Installed cooling fan and sensor. Ran bake test to 350 degrees. Unit heated and cycled properly, no fault codes present."
We serviced a
AMANA DRYER
Model NED5800HW1
Near Eastlake, OH 44095
Corina B
Job Details: 03/31/2022
CC that the unit is not heating. Confirmed. Checked the outlet L1 to n 0 volts l2 to n 120 volts. L1 to l2 0 volts. Will need an electrician. Opt test ok
We serviced a
MAYTAG WASHER
Model LAT9520AAE
Near Willoughby, OH 44094
Corina B
Job Details: 03/31/2022
"CC that the unit is not agitating. Confirmed. Called bj. Found the shaft to the transmission broken off. Will need a new transmission, belt and seal kit. Transmission is nla. ; ordrng 1 6-2095720 (Tub seal) and 1 12112425 (Belt) and 1 22002126 (Transmission)"
We serviced a
AMANA REFRIGERATOR
Model ABB1922FEQ
Near Parma, OH 44134
David R
Job Details: 03/31/2022
"Cc unit not cooling. Temp both sections reading 80*. Took pressure reading. On and off unit is in a 10-20 inch vacuum, not equalizing on the low. Talk to Brian. Restriction in cap tube. Non repairable part. Customer paid SVC only ; used 1 SENIORDISCOUNT (senior discount), and 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"
We serviced a
GE DISHWASHER
Model GDT605PFM0DS
Near Chagrin Falls, OH 44022
Jason N
Job Details: 03/31/2022
Installed UI board. Ran quick cycle test and then cancel/drain. All functions passed. Op test good. Applied overage difference between main control cost and correct UI cost towards labor balance.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ
Near Mentor-on-the-Lake, OH 44060
Brian M
Job Details: 03/31/2022
Cc of no ice Found icemaker motor just humming and gear will not turn Needs ice maker ; ordrng 1 W10884390 (icemaker)
We serviced a
WHIRLPOOL DRYER
Model WED7000DW0
Near Mentor, OH 44060
Brian M
Job Details: 03/31/2022
"Cc of noise Could not duplicate a noise issue but did recommend idler replacement Quoted for dryer repair kit ; ordrng 1 4392065 (dryer repair kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model mede250XL0
Near Chesterland, OH 44026
Brian M
Job Details: 03/31/2022
"Cc of squeaking Found noise to be idler pulley Advised on repair kit ; ordrng 1 4392067 (dryer repair kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM504EPA2
Near Bay Village, OH 44140
Gabriel P
Job Details: 03/31/2022
Customer complaint of leaking water underneath check everything underneath and is good also ran rinse cycle only no leaks cabinet seal and bottom is good ran auto test and pass ran normal and no leaks unit working as design I cannot duplicate issue
We serviced a
KENMORE WASHER
Model 110.23032101
Near Garfield Heights, OH 44125
David R
Job Details: 03/31/2022
"Cc unit not spinning. Found slow water leak through bottom. Leaking on drive components. Gave estimate to customer for repair. Customer said unit is still under warranty with home insurance and not paying service call. Told customer didnt see any warranty on unit. Customer did not pay service call. ; ordrng 1 W10820043 (Basketdrive) and 1 WP8314869 (Motor) and 1 285753A (Coupling) and 1 3360629 (Gearcase), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Cleveland, OH 44128
David R
Job Details: 03/31/2022
"Cc unit not turning on. No power to display. Unit is getting 240. Unplugged all connections to unit main control, plugged back in and power. Unit is coming on. Can choose cycle and heating correctly. Unit is working as of today. Op test ok. ***Would suggest replacing main control and UI in future if happens again."
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Highland Heights, OH 44143
Manny
Job Details: 03/31/2022
"Cc that unit is not filling with water after tech left, ran diagnostics and no water coming in and fill valve no activating removed kick plate and found fill valve disconnected from connector, reconnected valve and ran diagnostics unit is filling cycle finished with no issue, opt test ok. Took part for return"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5RVAXVY05
Near Willoughby, OH 44094
Corina B
Job Details: 03/31/2022
Replaced the water line and fitting. Filled a cup of water no leaks. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADB3
Near Novelty, OH 44072
Brian M
Job Details: 03/31/2022
"Cc unit not washing Found sump getting power but not creating enough pressure Needs sump assembly ; ordrng 1 W11025157 (pump&motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model CWE4200ACD
Near Chesterland, OH 44026
Brian M
Job Details: 03/31/2022
Cc unit wont stop heating Found relays stuck closed Needs control Board is NLa ; ordrng 1 7601M320-60 (Control)
We serviced a
GE RANGE
Model CGY366P4M1W2
Near Beachwood, OH 44122
Gabriel P
Job Details: 03/31/2022
"Customer complaint when she put oven on 400 it will throw and error f9 so I reset power to unit then preheated to 400 degrees and pass also she said there is a noise on oven when oven is on sabbath mode turn to sabbath mode no noise heard advise to monitor,opt test ok if error comes back she will need latch"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Aurora, OH 44202
Marie V
Job Details: 03/31/2022
"Replaced heater. Op test ok"