We serviced a
MAYTAG DISHWASHER
Model MDB7949SDH0
Near Wellington, OH 44090
David R
Job Details: 12/11/2023
"Cc unit will stay running in middle or cycle at whatever time (45 mins, 33 mins) and will keep on running for hours, customer mentioned a lot of suds as well. F6E3, F6E4, F8E2, F3E3. Will need main control and sensor. Gave estimate. Do. Or order parts. ; ordrng 1 W10737607 (Control) and 1 WPW10705575 (Optical sensor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDBTT50AWW
Near Newbury, OH 44065
Jason N
Job Details: 12/11/2023
"Installed latch assembly. Ran wash test, op test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Chagrin Falls, OH 44023
Jason N
Job Details: 12/11/2023
Installed freezer door. Ensured good gasket mate all round door to cabinet. Cleared frost from freezer. Advised customer to monitor. Op test good.
We serviced a
MAYTAG DRYER
Model MED5500FW0
Near Rock Creek, OH 44084
Jason N
Job Details: 12/11/2023
"Installed heater element. Ran dryer op test, good heat and airflow. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI0FSAXVY04
Near Pepper Pike, OH 44124
Joe O
Job Details: 12/11/2023
"Cc: leakingFound drain tube plugged. Needs drain tube. Cleared drain, replaced drain tube. Op test ok; used 1 W10619951 (TUBE-DRAIN) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Cleveland, OH 44105
Joe O
Job Details: 12/11/2023
"Cc: not working, noisesFound cam grinding due to unit not shifting completely. Needs cam and actuator. Replaced actuator and cam. Op test ok; used 1 W11481722 (actuator), and 1 W10721967 (PULLEY) from stock"
We serviced a
WHIRLPOOL WASHER
Model ETW4300SQ0
Near Cleveland Heights, OH 44121
Joe O
Job Details: 12/11/2023
"Cc: not spinning clothes outFound motor is spinning, drum not spinning. Found gearcase leaking oil. Clutch and drive assembly slipping. Needs gear case, brake and drive tube, coupler, and drive blockCustomer does not want to repair at this time ; ordrng 1 W10820043 (brake & drive tube) and 1 3360629 (gear case) and 1 285753A (coupling,motor) and 1 WP21366 (nut-spaner) and 1 WP389140 (drive block), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID WALL OVEN
Model KEBC247VBL00
Near Cleveland, OH 44110
Joe O
Job Details: 12/11/2023
"Cc: oven starting by itself, probe not shutting offFound control burnt out. Needs control and keypadControl and keypad discontinued; ordrng 1 8303022 (Control(discontinued)) and 1 8302743 (swtch-memb(discontinued))"
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Euclid, OH 44132
Joe O
Job Details: 12/11/2023
Cc: screechingFound belt stretched. Replaced belt. Ran auto test. Op test ok; used 1 W11239857 (BELT) from stock
We serviced a
KITCHENAID OTR MICROWAVE
Model KMHC319LPS00
Near Willoughby Hills, OH 44094
Joe O
Job Details: 12/11/2023
Found bulbs burnt out. Needs bulbsCustomer to install; ordrng 2 W11409090 (Bulb)s
We serviced a
GE WASHER
Model GFW650SPN0SN
Near Willoughby, OH 44094
Dan H
Job Details: 12/11/2023
"Customer complaint that unit is leaking, started normal wash cycle, found unit leaking from internal fill hose, unit needs new fill hose, fill hose is only available with dispenser assembly; ordrng 1 WH42X29535 (Dispenser), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Mentor, OH 44060
Dan H
Job Details: 12/11/2023
"Customer complaint that unit stops loading water, ran diagnostics found f8e1(long/no fill) error code, found no hot water coming through valve, found hot water turned off, turned on, op test good"
We serviced a
GE RANGE
Model CGS990SET7SS
Near Painesville, OH 44077
Dan H
Job Details: 12/11/2023
"Customer complaint that lower oven is not heating, confirmed, found igniter shorted into heat shield, unit needs new igniter and oven bottom assembly ; ordrng 1 WB35X37972 (Oven bottom) and 1 WB13K10043 (Igniter), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Conneaut, OH 44030
Dan H
Job Details: 12/11/2023
"Customer complaint that unit is not cooling properly, fresh food section temperature at 58 degrees, freezer section temperature at 53 degrees, compressor and condenser fan are running, evaporator fan is running, partial frost pattern on evaporator, ice chunk in top corner, system has a leak, unit needs new evaporator and filter drier. ordrng 1 W11256565 (Evaporator) and 1 WPW10143759 (Drier)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Conneaut, OH 44030
Dan H
Job Details: 12/11/2023
"Customer complaint that lid does not lock, confirmed, unit needs new lid lock, installed new lid lock, op test good"
We serviced a
MAYTAG WASHER
Model mvwc565fw2
Near Madison, OH 44057
Dan H
Job Details: 12/11/2023
"Customer complaint that unit is not completing cycles, ran diagnostics found f2e1(stuck key) and f5e2(lid lock fault) error codes, lid is not locking, installed new lid lock, op test good ; used 1 W11307244 (DOOR LOCK) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT348FMES00
Near Garfield Heights, OH 44125
Marie V
Job Details: 12/08/2023
"Cc that the unit is not cooling on both sections. Confirmed, took temps 53* in fresh food section and 58* in freezer. Used kill a watt meter, compressor sounds funny and is drawing 1.23 amps. Ordering parts for sealed system repair; ordrng 1 WPW10507886 (Compressor) and 1 W10836706 (Evaporator)"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Strongsville, OH 44149
David R
Job Details: 12/08/2023
"Cc unit grinding, loud noises. Confirmed. Found gearcase is leaking all on floor. Ordering parts to drive system, gearcase, rotor, stator, clutch, slider. ; ordrng 1 W11393685 (Gearcase) and 1 W11195971 (Stator) and 1 W10734521 (Slider) and 1 W10754448 (Clutch) and 1 W11260238 (Rotor)"
We serviced a
GE RANGE
Model JS750SF1SS
Near Madison, OH 44057
Dan H
Job Details: 12/08/2023
"Cc that oven is not heating properly, oven temperature sensor is good, started bake for 400 degrees, temperature after preheat at 333 degrees, control started flashing f20(over heated) error, unit needs new control; ordrng 1 WB27X25361 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
JENN-AIR RANGE
Model JDRP548HL00
Near Kirtland, OH 44094
Jason N
Job Details: 12/08/2023
"Cc central burner not lighting and unit not leveledReplaced burner head. Tested ignition. Burner lighting properly. Unable to install leveling foot and adjustment shaft ; schdld next appmnt for 12/26 TUE !"
We serviced a
KITCHENAID COOKTOP GAS
Model KCGS356ESS05
Near Chagrin Falls, OH 44022
Jason N
Job Details: 12/08/2023
"Installed switch harness and spark module. Op test no good. Same spark result, tried switching ignitors around. Same result. Reordering harness and adding valve. ; ordrng 1 W11561436 (Harness) and 1 W11256503 (Valve-gas)"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Mayfield, OH 44143
Jason N
Job Details: 12/08/2023
"Cc unit not completing cycles Ran test cycle, agitation only one way and spin did not brake to stop tub. Possible capacitor or motor issue. Checked under unit, checked connections, nothing out of place. Replaced capacitor again using truck stock part. Ran normal cycle, unit sensed, filled and advanced to wash. Op test good. Faulty truck stock capacitor from previous repair. ; used 1 W11395618 (CAPACITOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM10
Near Cleveland, OH 44108
Jason N
Job Details: 12/08/2023
"Did not install compressor or drier. Found customer had restocked unit and product in freezer was frozen. Pulled evaporator cover, full frost pattern on evaporator. Checked temperature in both sections, reading 41 degrees in ff section, 7 degrees in freezer section. Advised customer to monitor."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ2
Near Chardon, OH 44024
Corina B
Job Details: 12/08/2023
CC that the unit is leaking. Confirmed. Found the left door hitting the tub. Leveled the dishwasher. Still leaking. Found the tub is leaking. Will need a tub. Office to reschedule.; ordrng 1 W11409865 (Tub)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Streetsboro, OH 44241
Corina B
Job Details: 12/08/2023
CC that there is no water going into the unit. Unit didnt have the screws in to keep the dishwasher in place. Ran diag f6e4 wash motor not running. Ran a calibration filled and started running. Started a normal cycle. Opt test ok.
We serviced a
WHIRLPOOL RANGE
Model GS460LELQ0
Near Streetsboro, OH 44241
Corina B
Job Details: 12/08/2023
"CC that the CO detector off was running for 8 hrs at 350*. Checked the flame, blue. Called t/l Nate. Opt test ok."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Strongsville, OH 44149
David R
Job Details: 12/08/2023
"Replaced gasket and overfill switch. Found a steel reusable straw jammed stuck under bottom spray arm, could have been causing spray arm to spray water towards door for too much of extended time. Removed. Ran diagnostics. All compelling good. Advised customer to check and be sure nothing is causing and spray arms to get caught up. Unit good, Op Test Ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ2
Near Painesville, OH 44077
Dan H
Job Details: 12/08/2023
"Customer complaint of dent in tub, confirmed, installed new tub, unable to test cause unit is not completely installed"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Cleveland, OH 44105
Marie V
Job Details: 12/08/2023
"Cc that unit is bagging even if drum is empty. Unit was on spin, stared it, is bagging. Checked dampers, are worn, will need new dampers. Cust will not fix. ; ordrng 1 W11130362 (Dampers), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5100HC3
Near Cleveland, OH 44120
Marie V
Job Details: 12/08/2023
Cc of unit not drying the clothes and making a loud noise. Confirmed found wblower wheel os broken. Replaced it. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SKZ1
Near Beachwood, OH 44122
Marie V
Job Details: 12/08/2023
"Cc that used wrong detergent and the unit leaked. Confirmed, cleaned out water at pan. Stared a cycle. No leaks. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Bedford, OH 44146
Marie V
Job Details: 12/08/2023
Cc that the unit is not spinning the clothes out. Ran diag found error code f8e1 long fill no fill. Found cold water was almost off. Corrected issue. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Berea, OH 44017
Marie V
Job Details: 12/08/2023
"Cc that the unit is not draining at the end of cycle and during the cycle shows an error code. Ran diag found error code 9-1 not draining, press cancel unit drains. Drain pump needs to be replaced. Replaced part. Ran diag, tested unit, no leaks. Working properly op test ok"
We serviced a
KENMORE DRYER
Model 110.82822103
Near Fairview Park, OH 44126
Manny
Job Details: 12/08/2023
"Replace heater, opt test ok"
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Cleveland, OH 44111
Manny
Job Details: 12/08/2023
"Cc that unit was squeaky but now its not still wants it inspected, verified and no noise, took apart and Bobby pin between bulkhead and seal, removed opt test ok"
We serviced a
AMANA WASHER
Model NTW4605EW0
Near Lorain, OH 44052
Angel
Job Details: 12/08/2023
Installed drive motor and belt tested unit opt test good.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Cleveland, OH 44102
Manny
Job Details: 12/08/2023
"Cc that a lot of water was leaking from the unit, verified and no power to unit, GfCI tripped tried to reset but found not resetting, checked breaker and tripped, didnt reset breaker since both were tripped, removed console and hot valve is broken and control full of water, unit control is shorted cant get model number, unit needs control and valve; ordrng 1 W11608056 (Control), used 1 W11038689 (Inlet) from stock"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Fairview Park, OH 44126
Angel
Job Details: 12/08/2023
Cc that unit was not heating. Verified power and unit did not have 240vac looked in fuse box and one of the fuses was blown replaced fuse for customer tested unit and unit heating and running as should opt test good.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Cleveland, OH 44102
Angel
Job Details: 12/08/2023
Installed new screws and studs opt test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HBS00
Near Rocky River, OH 44116
Angel
Job Details: 12/08/2023
"Cc that unit was not making ice. Verified and found door harness completely broken off. Will need freezer door replaced. Gave customer estimate and decided not to proceed with repair.; ordrng 1 W11395874 (Door), used 1 1OVRSZ (oversized shipping*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS00
Near Bay Village, OH 44140
Angel
Job Details: 12/08/2023
"Cc that lights in ff section are not turning on. Verified and found the side modules and top module were completely off. Checked power to module and had 120vac. Will need module replaced. Ordering module.; ordrng 1 W11226500 (Led), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Avon Lake, OH 44012
Angel
Job Details: 12/08/2023
Replaced both ff section doors and freezer door made sure customer was satisfied with doors opt test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Amherst, OH 44001
Angel
Job Details: 12/08/2023
Cc that unit is leaking again and freezing food. Verified and found that valve was leaking again and also ordering damper assembly with thermistor and main board because food keep freezing and think its the issue why valve keeps cracking.; ordrng 1 W11579561 (Valve) and 1 WPW10479155 (Damper) and 1 W11224256 (Control board)
We serviced a
WHIRLPOOL REFRIGERATOR
Model 596.72003016
Near Olmsted Falls, OH 44138
Marie V
Job Details: 12/08/2023
"Cc that the metal came off the back. Confirmed found gear broken ordering part.; ordrng 1 12002497 (Kit gear), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Strongsville, OH 44149
David R
Job Details: 12/08/2023
"Cc unit load noises, especially in spin, unit vibration out of place, unit not spinning out clothes. Ran diagnostics, no error codes, ran test mode, all components working. Agitate and spin is good. Pushed down on basket, suspension seem a little loose. Ran a calibration on unit, good. Unplugged to reset. Ran a Rinse/Spin cycle with towels/cloths in. Good, nothing out of the ordinary. Spinning water out of towels, showed customer spin is good and working. Customer could be overloading and causing unit to spin out of balance or jump out of place. Also some items retain more water and if needed can always use the drain/spin cycle if needed. Heard banging from drain house. Recommended zip ties and putting a piece of foam to help from banging the back of wall and back of washer. Also advised anti vibration pads as well.Found a small dripping from gearcase. Would recommend replacing gearcase, suspension rods, and control. Will write up estimate for parts needed.; ordrng 1 W11454734 (Gearcase) and 1 W10721967 (Cam) and 1 W11130362 (Suspension rods) and 1 W11654022 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE WASHER
Model WPRE6100G1WT
Near North Ridgeville, OH 44039
David R
Job Details: 12/08/2023
"Cc unit not spinning. Found motor control not sending voltage to spin. Good from main control. Will need motor, belt and belt service kit ; ordrng 1 WH20X10058 (Motor) and 1 WH01X10302 (Belt) and 1 WX05X20641 (Belt service kit), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW9620HW1
Near Grafton, OH 44044
David R
Job Details: 12/08/2023
"Customer had Load and Go concentration level at 8x which puts out the lowest amount of detergent at <.29oz(8.6ml), I am setting to 2x concentration which by owners manual is the highest the unit puts out at 1.5-2.5oz(45-74ml). If customer wants more detergent, simply use the Single Load detergent dispenser. Replaced single load detergent dispenser. Found OverSuds F0E2, cleared codes. Ran diagnostics mode. All components test good. Went to component activation, test Detergent pump and Softener pump. Both are working and bringing in necessary detergent/ or softener. Calling techline to document that everything is working correctly, to discuss the concentration of load and go. Documented. Make sure to book unit up to WiFi. All components working correctly. Techline agreed with front loader the less detergent the better, the suds are not what clean the clothes, the soap that dissolves in the water. Unit is good. Op Test Ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Aurora, OH 44202
Corina B
Job Details: 12/08/2023
Replaced the ice maker. Opt test ok.
We serviced a
MAYTAG WASHER
Model MAH6500AWW
Near Solon, OH 44139
Corina B
Job Details: 12/08/2023
"CC that the washer stops mid cycle and starts over again. Confirmed. Service pointer TDL-0056-B to reroute the wires on p1 connection to go around the control. Started a quick wash. Drain pump is rattling. Will need a drain pump. Cust does not want to repair ; ordrng 1 WP25001052 (Pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300EWH01
Near Chagrin Falls, OH 44023
Corina B
Job Details: 12/08/2023
Checked pressures low side 18 vacuum high side 90 psi. Equalized ar 40 psi used nitrogen 145 psi. With soap suds no leak. Called Derrick unit is not repairable.
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Brecksville, OH 44141
Bill
Job Details: 12/08/2023
"Found supply lines where reversed, set the supply lines to the right valve."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near North Royalton, OH 44133
Bill
Job Details: 12/08/2023
"Changed ff fan and cover, opt test good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Solon, OH 44139
Bill
Job Details: 12/08/2023
"Cc water still in unit after cycle complete. Confirmed cc, vac out water. Changed drain pump, tested opt test good."
We serviced a
KITCHENAID ICE MAKER
Model Kuix535hpa01
Near Cleveland, OH 44109
Bill
Job Details: 12/08/2023
"Cc unit not making ice, confirmed cc. Unit circulation pump was not turning on. Ordered new pump and control. Follow up scheduled for 12/14; ordrng 1 W11325205 (Control board) and 1 W11542867 (Recirculating pump)"
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Cleveland Heights, OH 44118
Bill
Job Details: 12/08/2023
"Cc unit not working, confirmed cc. Ui unresponsive, confirmed that proper voltage was getting to the control board also confirmed by the flashing led on control board. Gave customer estimate on repairs. Customer chose not to continue repairs at this time.; ordrng 1 W11413566 (Ui), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near South Euclid, OH 44121
Bill
Job Details: 12/08/2023
"Cc freezer shelf bracket wont lock into place, confirmed cc. Locked brackets into place. Opt test good"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Eastlake, OH 44095
Manny
Job Details: 12/08/2023
"Cc unit beeping, verified and f8e4 for overflow, could not duplicate, place water mat under unit and advise customer to monitor unit if issue returns to call us"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS
Near Willoughby, OH 44094
Manny
Job Details: 12/08/2023
"Lowes rep said unit was leaking, check cabinets for any damage, check everything and only place that have water stains is the inner door panel, door is not closing properly feet uneven, most likely unit was unleveled in the home and unit leaking from the door, base on the stains, let rep know and he said he suspected that when he saw the stains on the door, opt test ok"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Euclid, OH 44117
Manny
Job Details: 12/08/2023
"Replace thermal cut off, ran test and good heat, opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ2
Near Cleveland Heights, OH 44112
Manny
Job Details: 12/08/2023
"Cc unit leaking, verified and unit leaking, found unit not secured to cabinets and leaning forward causing water to leak through the bottom of door, pull unit out and ran test cycle with it level and no leaks advise customer to properly install the unit to install a mounting bracket and to make sure that its secured to the cabinets. He stated that he needs the landlord to do it, Opt test ok"
We serviced a
KITCHENAID RANGE
Model KSDB900ESS8
Near Cleveland, OH 44102
Manny
Job Details: 12/08/2023
"Replace door panel(w10634271), opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Mentor, OH 44060
Jason N
Job Details: 12/08/2023
Cc unit humming noise Found noise in question is the compressor hum. Ensured compressor functioning properly. Customer states no issues with cooling or other functions. Advised customer noise is typical for unit. Unit is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Mentor, OH 44060
Jason N
Job Details: 12/08/2023
"Installed ice maker, door gasket, ice guide chute, LED and control. Power cycled unit to clear ice maker fault. Ran test 57 ice maker test cycle. All functions passed. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Mentor, OH 44060
Jason N
Job Details: 12/08/2023
"Cc unit making a humming noise, not starting a cyclePlugged in unit, found humming noise is the drain pump, tub is full of water but pump is not working. Replaced drain pump using misc truck stock part (W11399437). Tub drained out. Started normal cycle. Op test good.; used 1 W11399437 (Pump-water) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW72HEDW0
Near Mentor, OH 44060
Dan H
Job Details: 12/08/2023
"Customer complaint that unit is not powering on, confirmed, found diagnostic led not lit on control, control is receiving 120vac , unit needs new control, customer does not want repair ; ordrng 1 W11031829 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
AMANA DRYER
Model NGD4655EW3
Near Mentor, OH 44060
Dan H
Job Details: 12/08/2023
"Customer complaint that unit is taking too long to dry, started timed dry cycle, burner lit, found outside vent clogged, cleared, op test good , customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube"
We serviced a
KITCHENAID DISHWASHER
Model KUDE70FXSS1
Near Painesville, OH 44077
Dan H
Job Details: 12/08/2023
"Customer complaint that unit is not filling, confirmed, found a fork lodged under float switch, removed, op test good"
We serviced a
WHIRLPOOL DRYER
Model WED6150PB0
Near Chardon, OH 44024
Dan H
Job Details: 12/08/2023
"Customer complaint that unit is not starting, confirmed, unit attempts to start then makes a hum and click noise, unit needs new control and motor, part is out of stock so not scheduling return appointment ; ordrng 1 W11591406 (Cntrl) and 1 279827 (Motor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near Windsor, OH 44099
Dan H
Job Details: 12/08/2023
"Installed new filter head, op test good"
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Ashtabula, OH 44004
Dan H
Job Details: 12/08/2023
"Customer complaint that unit is not spinning or agitating properly, confirmed, found hub stripped , installed new hub, op test good ; used 1 W10528947 (HUB) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Ashtabula, OH 44004
Dan H
Job Details: 12/08/2023
"Installed new tub ring, op test good"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC0
Near Cleveland, OH 44144
Manny
Job Details: 12/08/2023
"Replace control and dispenser, took core for return, op test ok"
We serviced a
MAYTAG WASHER
Model MVW6230HC3
Near Cleveland, OH 44135
Manny
Job Details: 12/07/2023
"Cc unit gives code every cycle, verified and f8e1 on display when I arrive, ran test cycle and passes, set unit to quick cycle and notice just a small amount of hot water coming in but supply valves are turned on, check unit valves and good, traced water pipes and found hot water valve turned off almost all the way, turned on and good operation, opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Avon, OH 44011
Marie V
Job Details: 12/07/2023
Cc that the door is dropping. Confirmed. Replaced both hinges. Op test ok
We serviced a
KENMORE DRYER
Model 110.86294530
Near Lakewood, OH 44107
Marie V
Job Details: 12/07/2023
"Cc of unit taking a long time to dry the clothes . Check heat behind unit cycles on hight heat at 175*. Check air flow outside is clear. Also took back apart and checked heater, is coming on all the way. Advice cust to monitor and clean lint filter. Running water is not working water is staying at the lint screen can cause air flow issue. Cust will monitor."
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMB0
Near Berea, OH 44017
David R
Job Details: 12/07/2023
"Cc unit not washing. Getting Wash Motor error code. Water going in is good. Ordering wash motor, control if needed. ; ordrng 1 W11613479 (Wash motor) and 1 W11637581 (Control)"
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Lakewood, OH 44107
Marie V
Job Details: 12/07/2023
"Cc that unit will not oass wash. Confirmed, ran diag found error code f5e2 latch issue. Replaced from t/s, do not restock latch. Calibrated unit. Stared a cycle Op test ok; used 1 W11307244 (DOOR LOCK) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Parma Heights, OH 44130
Manny
Job Details: 12/07/2023
"Replace module, opt test ok"
We serviced a
KITCHENAID ICEMAKER
Model KUIX305ESS2
Near Chagrin Falls, OH 44022
Corina B
Job Details: 12/07/2023
Replaced the bin thermistor and re circulating pump. Opt test ok; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Solon, OH 44139
Corina B
Job Details: 12/07/2023
Replaced the led lights. Opt test ok.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2612TF0
Near Solon, OH 44139
Corina B
Job Details: 12/07/2023
"CC that there is water leaking in the floor. Confirmed. Found the drain hole blocked. Steamed out the drain hole out. Removed the drain hose, clear. Advised Cust to replace the Plastic water line with a braided flex line."
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KWH1
Near Parma, OH 44129
David R
Job Details: 12/07/2023
"Customer said unit has not been leaking the last couple runs. Replaced door gasket, vent and seal, bottom door seal. Ran test mode. Good. All components working. Advised customer of making sure to not overload and make sure nothing is hitting the spray arms. Good. Op Test Ok."
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Avon Lake, OH 44012
Angel
Job Details: 12/07/2023
Cc that she was hearing a metal on metal sound when on spin. Verified and found that the hose on back was hitting back panel on the spin unit working as designed.
We serviced a
GE OTR MICROWAVE
Model n/a
Near Avon Lake, OH 44012
Angel
Job Details: 12/07/2023
Cc that unit felt cold inside when opening microwave door and green bean sparking in microwave. Verified and found the cold air is from the vent going outside the air hits it straight on causing cold air to come into unit and the sparking is because the vegetables have minerals in them that are like iron and a t like metal causing them to arc with the radiation when heating unit is working as designed.
We serviced a
WHIRLPOOL RANGE
Model WEG515S0FS2
Near Avon Lake, OH 44012
Angel
Job Details: 12/07/2023
Cc that the temperature in the oven is less than what its actually saying its at. So I tested unit by running a preheat to 350* and noticed that temps were like at 300 so I checked calibration because customer stated they were messing around with it and found it was set to -30* so I set it to 0* and tested unit to 425* and it was a little off so I calibrated the oven and tested it again to 500* because thats where she states she has the most problem and temps were at 492* to 505* which are perfect opt test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ01
Near Solon, OH 44139
Corina B
Job Details: 12/07/2023
Replaced the led light. Opt test ok.
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Cleveland, OH 44102
Marie V
Job Details: 12/07/2023
"Cc that unit is not working. Wont start a cycle. Plugged in unit, float mode is on. Canceled and ran diag, no error codes, tested both valves and damper. Explain cust. Stared a cycle. Op test ok"
We serviced a
SAMSUNG DRYER
Model DVE50M7450P/A3
Near Shaker Heights, OH 44120
Marie V
Job Details: 12/07/2023
"Cc that the unit it wont stop . Confirmed unit is off. Unplugged control panel unit still going. Getting proper voltage at terminal. Control board failed will need new. Cust will call back if he wants to continue ; ordrng 1 DC92-01729P (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model K55542MAX01
Near Shaker Heights, OH 44120
Marie V
Job Details: 12/07/2023
"Cc that the unit it started making a noise, still cooling, and hasnt done the noise in 24 hours. Set temp colder on both. Stred running, took evaporator cover off and fan stared making the noise. Confirmed it with cust, ordering fan.; ordrng 1 WP4389155 (Fan) and 1 WP2169142 (Blades), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Cleveland, OH 44119
Manny
Job Details: 12/07/2023
"cc unit not making ice and water drips into bin verified and ice tray is broken, and thermistor hanging under the ice maker. Unit needs ice maker.; ordrng 1 W10873791 (icemaker)"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Cleveland, OH 44120
Manny
Job Details: 12/07/2023
"Cc that unit doesnt start even after resetting it with Wpl on the phone, verified and ran diagnostics and no codes, ran test cycle, everything was good but floor drain is completely clogged causing water to accumulate in the sink and unit siphon it back in, unit working as designed but drain is clogged. Opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Parma, OH 44134
David R
Job Details: 12/07/2023
"Replaced pump and latch. Previous job from last tech is good. Ran diagnostics, good. Running through cycle. Good. Ran a drain and spin. Good. Op Test Ok."
We serviced a
WHIRLPOOL RANGE
Model WFG525S0HZ1
Near Garfield Heights, OH 44125
Bill
Job Details: 12/07/2023
"Cc unit takes to long to cook, could not confirm. Ran temp test on oven, oven got to 350 climbed to around 360 shut off dropped to around 340 and started again to repeat the cycle. Unit operating as intended."
We serviced a
AMANA DRYER
Model NED4655EW1
Near Broadview Heights, OH 44147
David R
Job Details: 12/07/2023
"Cc unit not heating. Found shorted element. Replaced from t/s. Ran and tested, good. Also advised to have vents cleaned, build up of lint. Unit is good and working. Op Test Ok. ; used 1 279838 (ELEMENT) from stock"
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2089HES
Near North Royalton, OH 44133
David R
Job Details: 12/07/2023
"Cc unit was starting to warm up/not cool. Unplugged and cleaned coils. Temp seems to be back to normal. Can feel normal temps in both sections. Damper is opening and closing. No frost build up on evap. Took off evap cover and took pics, good frost pattern, no frost or ice blocking. Seems to be a control board issue, glitch malfunction. Ordering main control. Look at start device if needed. ; ordrng 1 WPW10207861 (Main Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Strongsville, OH 44149
David R
Job Details: 12/07/2023
?Cc unit not agitating. Went though diagnostics, water coming in good, draining is good. Not agitating back and forth, but spinning is good. Tried replacing cap and actuator, still not working. Seems like voltage drop, short in wires and control. Would suggest replacing control, harness, cap and actuator; ordrng 1 W11513246 (Control) and 1 W11643701 (Harness) and 1 W11481722 (Actuator) and 1 W11395618 (Cap), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG MICROWAVE
Model MMV1175JZ0
Near Strongsville, OH 44136
David R
Job Details: 12/07/2023
"Cc unit not heating. advised of replacing cap and diode as well. Customer just wants the mag, ordering. ; ordrng 1 W11391712 (Mag)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM02
Near Columbia Station, OH 44028
David R
Job Details: 12/07/2023
"Cc small hum coming from back of unit. Seems like hum is from lines to compressor, tried moving around and zip tie some lines but do not want to jeopardize the integrity or causing a break in line. Was able to dampen hum a little. Unit components are good. Op Test Ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Columbia Station, OH 44028
David R
Job Details: 12/07/2023
"Ran a diagnostics test, OverSuds error, went all the way through test mode and all components working. Blew through pressure tube. Hot/Cold good. Removed stuck change between agitator. Replaced belt, cam and actuator. Ran another diagnostics, good. Ran a Drain/spin. Good. Put a load of towels in, running Quick Wash, all looks good. All components working. Advised customer of no overloading and use of detergent to not cause Oversuds. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Brooklyn Heights, OH 44131
Marie V
Job Details: 12/07/2023
"Cc that the unit stopped cooling. But freh food section seems to be working ok. Took temps freezer at 56* and fresh food at 57*. Took freezer evaporator cover off and found ice in one spot of freezer at cap tube. Ran diag step 4, no frost pattern on any of the evaporator. Can hear valve changing. Unit will need to get installed a UV drier to fin leak ; ordrng 1 WPW10608485 (Evapo), used 1 WPW10143759 (DRIER) from stock"