Service History 71 - Fred's Appliance

We serviced a

AMANA WASHER

Model NTW4516FW1

Near Cleveland, OH 44128

David R

Job Details: 05/12/2023

"Cc unit banging around. Pushed down on tub, bouncing everywhere. Bad suspension rods. Ram diagnostics, all other components working, good. Ordering suspension rods; ordrng 1 W10780045 (Suspension rods), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG DRYER

Model MEDC215EW1

Near Beachwood, OH 44122

Bill

Job Details: 05/12/2023

"Cc noise during operation, confirmed cc, pulleys starting to freeze. Gave quote, was given the go ahead for repairs. Replaced and oiled pulleys tested unit opt test good.; used 1 WP691366 (Idler), and 2 WPW10314173 (Pulley) from stock"

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Lyndhurst, OH 44124

Bill

Job Details: 05/12/2023

"Cc lid broken, confirmed cc lid was broken. Changed lid with new lid that was shipped. Opt test good"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW1

Near Maple Heights, OH 44137

David R

Job Details: 05/12/2023

"Replaced motor, good. Customer said a new problem is happening, striker is not staying in place on lid. Found lid that holds the strike in place is broken. Ordering lid, strike and latch. ; ordrng 1 W11413336 (Lid) and 1 W11457841 (Strike) and 1 W11394572 (Latch)"

We serviced a

WHIRLPOOL WALL OVEN

Model JJW3430DB01

Near Parma, OH 44134

Gabriel P

Job Details: 05/12/2023

"It keep showing stuck key gave estimate for panel he will not fix ; ordrng 1 W11236889 (Panel), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Parma Heights, OH 44130

Manny

Job Details: 05/12/2023

"Cc unit not draining , verified and found codes f9e1 for long drain, FAE4 for diverter, unit needs sump pump replace, customer will not proceed with the repair. ; ordrng 1 W11416363 (Pump motor)"

We serviced a

KITCHENAID DBL WALL OVEN

Model KODE500ESS20

Near Mentor, OH 44060

Joe O

Job Details: 05/12/2023

Installed controls. Tested. Op test ok

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRS26ZSHB5

Near Cleveland Heights, OH 44106

Corina B

Job Details: 05/12/2023

"CC that the unit is not cooling. Confirmed. Checked the heater, good. Checked the bimetallic, good. The thermostat is not turning off. Found the thermostat not going into a defrost.part is nla. ; ordrng 1 5303300027 (Control)"

We serviced a

MAYTAG REFRIGERATOR

Model MRT311FFFZ02

Near Mayfield, OH 44143

Corina B

Job Details: 05/12/2023

Replaced the back panel. Office to reschedule for the door; saved tckt

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Garfield Heights, OH 44125

David R

Job Details: 05/12/2023

"Cc unit not spinning correctly. Ran through diagnostics, felt hot water when cold water is suppose to be activated. Found hot/cold reversed. Hot water was the only one hooked up, no cold water valve by unit. I corrected Hot to correct valve. Customer will need a plumber to correct and put on a new cold water valve to house. Customer will need to change to new water valve hoses, customer will need to also level unit out. Unit itself is good, customer will need to rectify problems. Unit is good. Op Test Ok."

We serviced a

KITCHENAID DISHWASHER

Model KDTM704KPS1

Near Solon, OH 44139

Brian M

Job Details: 05/12/2023

"Installed panel, panel had plate installed"

We serviced a

WHIRLPOOL WASHER

Model WFW95HEDW0

Near Parma, OH 44134

David R

Job Details: 05/12/2023

"Replaced valve assembly and water level sensor. Ran diagnostics, all test good. Ran normal cycle, good. Op Test Ok."

We serviced a

WHIRLPOOL DISHWASHER

Model GU2455XTST3

Near Strongsville, OH 44136

David R

Job Details: 05/12/2023

"Replaced water valve. Tested, good. All components working. Op Test Ok."

We serviced a

GE REFRIGERATOR

Model Gfss2hcycss

Near Bainbridge Township, OH 44023

Brian M

Job Details: 05/12/2023

"Cc unit not displaying ui and beeping Needs ui and control ; ordrng 1 WR55X10981 (control customer asm) and 1 WR55X10982 (board asm temp contr), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG DRYER

Model MGD4500MW1

Near South Euclid, OH 44121

Bill

Job Details: 05/12/2023

"Cc gas smell, confirmed cc turned gas on could smell a small amount, customer stated that the plumbers gas sniff hit on the duct work. Took unit apart and tested all gas line connections, didnt find leaks. Ordered a new gas valve. Follow up scheduled for 5/19; ordrng 1 W11646258 (Gas valve)"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Aurora, OH 44202

Brian M

Job Details: 05/12/2023

Installed glass and door handle Customer only got 1 door OP Test Ok

We serviced a

MAYTAG WASHER

Model MVWB750YW0

Near Cleveland Heights, OH 44118

Bill

Job Details: 05/12/2023

"Cc not going through cycles. Could not verify cc, ran diagnostics auto test. Opt test good. No error codes."

We serviced a

GE WASHER

Model GTWN4250D1WS

Near Olmsted Falls, OH 44138

David R

Job Details: 05/12/2023

Replaced valve assembly w/ funnel head and clamps. Tested. Good. Op Test Ok.

We serviced a

GE DISHWASHER

Model PDT825SSJ2SS

Near Perry, OH 44081

Dan H

Job Details: 05/12/2023

"Customer complaint that unit is not working, confirmed, reset control, unit powered up, started normal wash cycle, unit filled and began washing, op test good"

We serviced a

KITCHENAID RANGE

Model KSEG950ess5

Near Olmsted Township, OH 44138

Manny

Job Details: 05/12/2023

"Cc unit staying on after pressing cancel, verified and found codes f0e1 for control issues, F2E1 for key stuck and f2e0 for keyboard disconnected. Tried canceling the diagnostics and cancel key not working now, Unit needs board and console; ordrng 1 W10915815 (panl-cntrl) and 1 W11100513 (cntrl-elec)"

We serviced a

AMANA REFRIGERATOR

Model ART308FFDM10

Near North Royalton, OH 44133

Gabriel P

Job Details: 05/12/2023

Snap gasket in and steam gasket and lube it opt test ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Columbia Station, OH 44028

Gabriel P

Job Details: 05/12/2023

"Replace pump,found no leak opt test ok"

We serviced a

GE DISHWASHER

Model GDT695SSJ0SS

Near Olmsted Falls, OH 44138

Gabriel P

Job Details: 05/12/2023

"Found latch not reading door close need latch customer will not fix ; ordrng 1 WD21X10490 (Latch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE REFRIGERATOR

Model PSB48YSKBSS

Near Painesville, OH 44077

Dan H

Job Details: 05/12/2023

"Installed new control and both fresh food section door switches, op test good , transformer was not needed ; used 2 WR23X23883 (Switch) from stock"

We serviced a

MAYTAG WASHER

Model MVW6230RHW2

Near Mentor, OH 44060

Joe O

Job Details: 05/12/2023

Cc: loud operationRan diagnostics test cycle. Found no abnormal noises. Unit functioning as designed. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Mentor, OH 44060

Dan H

Job Details: 05/12/2023

"Recovered refrigerant, installed evaporator and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 4.24oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 W10891056 (Lokring), 1 W10890131 (Lokring), and 1 Tjaf1200 (Lokring) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW7590FW0

Near Shaker Heights, OH 44120

Bill

Job Details: 05/12/2023

"Cc door would not unlock. Confirmed cc door did not unlock, unplugged unit for about 3 min plugged back in door unlocked. Ran diagnostics found error code f3e1 water level system error, f5e2 door lock error, f8e3 overflow condition, f0e1 load detected during clean cycle. Cleared codes ran diagnostics test cycle, passed test. No new error codes. Problem was most likely caused from over suds and over loading unit.; ordrng 1 W11106747 (Bellow), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS08

Near Chardon, OH 44024

Brian M

Job Details: 05/11/2023

Cc underside of gasket not sealing Found small gap Was able to adjust gasket again And customer verified it sealing

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SFYM01

Near Solon, OH 44139

Brian M

Job Details: 05/11/2023

Installed icemaker OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM00

Near Painesville, OH 44077

Joe O

Job Details: 05/11/2023

Installed control. Ran forced defrost. Unit is defrosting. Advised customer to monitor over the next 48 hours. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Strongsville, OH 44149

David R

Job Details: 05/11/2023

"Replaced diffuser, moved some lines on the compressor. Tested. All good. Reset water dispenser calibration, good. Op Test Ok."

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Lorain, OH 44052

Angel

Job Details: 05/11/2023

"Cc that unit is not spinning out there clothes it stays on wash. Verified and found drain hose on floor, explained to customer drain hose cannot be on floor because it will just drain out the water while its trying to fill at the same time. Installed drain hose on utility tub for her and tested unit opt test good. Also recommended customer to make sure not to fill washer more than half and to balance out the clothes when starting a wash to avoid off balance loads as well opt test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB533CZJZ00

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 05/11/2023

Found compression overheating and also had 8.2 amps to high ordering compressors and filter and couplers ; ordrng 1 W11370574 (Compressor) and 1 W11504431 (Coupler) and 1 W11506635 (Coupler) and 1 W11504420 (Coupler) and 1 W11504415 (Coupler) and 1 W11490399 (Filter)

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Bay Village, OH 44140

Marie V

Job Details: 05/11/2023

"Cc that the unit is new and he was using and after few cycles he came to unit and it had a burning or friction smell . Ran diag, no error codes, verify connections at control board and underneath unit, all good, tested unit on high speed spin, no smell. Ran a rinse and spin cycle with clothes, stared to smell it too. It comes from motor. Will need new. Called safety 7736364290. ; ordrng 1 W10890624 (Motor) and 1 W11428524 (Capacitor)"

We serviced a

KENMORE DISHWASHER

Model 665.13893K800

Near Painesville, OH 44077

Jason N

Job Details: 05/11/2023

"Cc unit stops multiple times during cycle and lights flash Ran diagnostics test mode. All functions passed, no faults at end of cycle. Started normal wash cycle with detergent, let run for 15 minutes, normal light started flashing. Found detergent is creating excessive suds in tub. Advised customer to run a clean cycle with white vinegar and change detergent type for future loads. Advised customer to monitor."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Avon, OH 44011

Angel

Job Details: 05/11/2023

"Cc that unit will not work with cold water inlet valve just hums. Confirmed cc, no cold water coming in, verified and found main home valve had the handle to only hot water so I placed I adjusted it to where it gets cold/hot and now working as should opt test good."

We serviced a

AMANA DISHWASHER

Model ADB1400AGW3

Near Brook Park, OH 44142

Gabriel P

Job Details: 05/11/2023

"Found error code f4 e3 pump failure,ordering pump ; ordrng 1 W10888591 (Pump)"

We serviced a

KITCHENAID RANGE

Model KFEG504KPS3

Near Westlake, OH 44145

Marie V

Job Details: 05/11/2023

Cc that cooktop is damage. Con. Replaced cook top and cust asked to level unit. Leveled as well. Op test ok

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Kirtland, OH 44094

Joe O

Job Details: 05/11/2023

Installed dispenser. Tested. Cleared suds. Advised customer to monitor. Op test ok

We serviced a

MAYTAG DRYER

Model MGDC465HW0

Near Chesterland, OH 44026

Joe O

Job Details: 05/11/2023

"Cc: humming, not runningFound debris stuck at end of blower housing. Was able to pull debris out without tearing apart. Tested. Op test ok"

We serviced a

MAYTAG WASHER

Model MVW5035MW0

Near Strongsville, OH 44149

Gabriel P

Job Details: 05/11/2023

It was off balance advice her to re arrange unit when it happens opt test ok

We serviced a

WHIRLPOOL DRYER

Model WED560LHW1

Near Cleveland, OH 44106

Manny

Job Details: 05/11/2023

"Cc u it not drying, verified and unit not starting, took apart and found thermal fuse open and blower wheel broken, unit will need thermal fuse and blower wheel. ; ordrng 1 W11327190 (wheel) and 1 W10909685 (fuse-thrml), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ1

Near Strongsville, OH 44136

Gabriel P

Job Details: 05/11/2023

Need cabinet seal but customer will not fix ; used 1 W11177741 (Seal) from stock

We serviced a

MAYTAG DRYER

Model MED7230HC3

Near Avon Lake, OH 44012

Angel

Job Details: 05/11/2023

"Cc that unit was staying in sensing and unit would not start he indicated that he would mess around with the door switch and after a while it would start. Verified for any error codes and no codes were stored. Took off door and reinstalled it just incase it wasnt in place properly tried to to different stuff to duplicate the issue but could not duplicate it, but Ive seen this issue before and its been the drive motor ordering motor and door switch.; ordrng 1 W11549461 (Drive motor) and 1 W11551763 (Door switch)"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ0

Near Mentor, OH 44060

Jason N

Job Details: 05/11/2023

"Cc unit pods not dissolving, not washing dishes Ran diagnostics, found codes 7-1 for no heat and 6-1 for low/no water. Ran test cycle, unit filled with water but wash motor did not turn on. Unit will need wash motor/pump replaced. Customer declined repair at this time, estimate only. ; ordrng 1 WPW10591570 (Pump/motor)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Mentor, OH 44060

Jason N

Job Details: 05/11/2023

"Cc unit freezing product in refrigerator sectionFound most everything in ff section is freezing on all shelves. Customer has a temperature gauge mid shelf which is reading 25 degrees. Ran diagnostics, all thermistors checked as passed. Damper operation test good. Checked ff thermistor resistance value, reading 6.4k which equates to 44 degrees. Thermistor is out of range. Replaced thermistor using truck stock part. Set temperatures in both sections to 3 recommended. Advised customer to allow 24 hrs for temperatures to regulate. Op test good. ; ordrng 1 WPW10384183 (Thermistor)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Geneva, OH 44041

Jason N

Job Details: 05/11/2023

"Cc unit not coolingCustomer stated the unit worked for one day after turning unit back on for the season. Found both sections at room temperature. Compressor is running. No frost pattern on evaporator. Amp draw test on compressor reads .4A. Unit has a refrigerant leak, will need sealed system repair. Customer declined repair."

We serviced a

GE REFRIGERATOR

Model GSH22J5DDSS

Near Westlake, OH 44145

Manny

Job Details: 05/11/2023

"Replaced fill tube and cup, advise customer to allow 24 to 48 hours for proper ice production, opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Madison, OH 44057

Dan H

Job Details: 05/11/2023

"Customer complaint that unit is leaking, confirmed, Found valve cracked, unit needs new valve; ordrng 1 W11524655 (Valve)"

We serviced a

WHIRLPOOL WASHER

Model WFW5605MC0

Near Burton, OH 44021

Corina B

Job Details: 05/11/2023

Replaced the control. Brought core back for return. Tested. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM00

Near Kent, OH 44240

Brian M

Job Details: 05/11/2023

Installed valve OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model WFW9550WL00

Near North Royalton, OH 44133

David R

Job Details: 05/11/2023

"Cc unit locked and wont drain. Found debris in drain housing. Cleared, tested. Good. Washing, draining and cycling. Good. Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHV08

Near Garrettsville, OH 44231

Corina B

Job Details: 05/11/2023

"CC that the unit is not cooling the ff section. Confirmed. Found the freezer with a lot of frost and ice. Will need a new harness ; ordrng 1 W11650660 (Heater), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC2

Near North Benton, OH 44449

Brian M

Job Details: 05/11/2023

Installed motor and actuator OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRFA32SMHZ02

Near Brecksville, OH 44141

David R

Job Details: 05/11/2023

"Cc unit not cooling correctly, frost build up on FZ evap. Tested control, sending power and voltage correct. Tested heater and sensor, open. Not defrosting correctly. Ordering heater and harness with sensor. Customer also wants to make sure everything for icemaker is hooked up correctly as well.** 2 hour job count. ; ordrng 1 WP12729128 (Heater) and 1 W11050973 (Harness with defrost sensor)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KBFS22EWMS9

Near Brooklyn, OH 44144

Bill

Job Details: 05/11/2023

"Cc noise in ff, confirmed cc. Changed damper tested opt test good"

We serviced a

KITCHENAID RANGE

Model KFGG504KPS3

Near Cleveland, OH 44113

Marie V

Job Details: 05/11/2023

"Cc that oven never worked. Confirmed, tested oven , no sparks coming in. Used floor pad and took back panel off, verify all connections and tested oven again. Preheated oven to 350*. And tested broil and worked as well. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ04

Near Rootstown, OH 44272

Brian M

Job Details: 05/11/2023

Cc no ice Found icemaker housing damaged Replaced icemaker OP Test Ok

We serviced a

WHIRLPOOL RANGE

Model WFG525S0HS0

Near Brecksville, OH 44141

Marie V

Job Details: 05/11/2023

"Cc that the unit half of the panel will stop working and cant get oven on and when you can get it to work it shut off by it self. Ran diag found error code F2E1 by tech sheet verify connections, all good. Unit will need new panel. Cust will call back if he wants to continue ; ordrng 1 W11159621 (Control panel), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Wickliffe, OH 44092

Joe O

Job Details: 05/11/2023

"Cc: no water, no iceFound no water getting to filter. No shut off valve for refrigerator by itself. Found customer has a stop flow valve under sink. Released pressure from water supply, found water pressure returned to unit. Op test ok"

We serviced a

MAYTAG REFRIGERATOR

Model MSS25N4MKZ01

Near Parma, OH 44134

David R

Job Details: 05/11/2023

"Cc unit leaking, left side. Found FZ bottom ice build up. Clogged drain tube. Used steamer, cleared all ice. Good, not blocked. Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT148FZDW04

Near Ravenna, OH 44266

Brian M

Job Details: 05/11/2023

Installed switch OP Test Ok

We serviced a

JENN-AIR WALL OVEN

Model JJW3830IM00

Near Strongsville, OH 44149

Marie V

Job Details: 05/11/2023

"Cc that when unit showed error code when it was plugged in fist time and when using oven as well. Turned on both oven to test, they came on and both upper and lower oven cooling fans where working. cancelec and try entering diag, had cust connect unit to wifi, pass. Unit will not enter diag, for double oven will need upper oven, lower oven and lower light. The buttons works but does not enters diag. Will order control panel. Cooling fans are working perfectly. Office will contact once they have eta on the part; ordrng 1 W11451452 (Control panel)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Fairview Park, OH 44126

David R

Job Details: 05/11/2023

"Cc unit icemaker not working. Wires broken at bottom of FZ door. Will need new door. ; ordrng 1 LW11202405 (Stainless FZ door) and 1 TJ80-56 (1/4-5/16 fitting), used 1 1OVRSZ (oversized shipping) from stock"

We serviced a

KITCHENAID MICROWAVE

Model KMBD104GSS01

Near Oberlin, OH 44074

Angel

Job Details: 05/11/2023

"Cc that unit was opening up during the heating process after a couple of seconds. Confirmed cc, tried to heat something and door opened up took out unit and verified the switches and they had a lot of play s we adjusted the switches properly tested unit about ten times or more and worked perfectly every time. Explained to customer and let them monitor it for now and keep testing it to make sure if anything to give us a call but could not duplicate issue again after adjusting switches."

We serviced a

MAYTAG DRYER

Model MEDB765FW0

Near Warrensville Heights, OH 44128

Bill

Job Details: 05/11/2023

"Cc not drying clothes all the way. Could not confirm cc. Checked venting, duct, and lint tray. Found excess duct work from dryer to wall. Recommend that they shorten it, customer said they would handle that. Took temp in unit 178 deg. Unit operating as it should."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHB0

Near Highland Heights, OH 44143

Corina B

Job Details: 05/11/2023

Replaced the ui. Brought core back for return. Ran a calibration. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS342FIAB02

Near Euclid, OH 44119

Corina B

Job Details: 05/11/2023

The part is not correct. ; ordrng 1 W10862460 (Housing)

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KBL1

Near Solon, OH 44139

Bill

Job Details: 05/11/2023

"Cc water leaking from vent. Confirmed cc, condensation build up in vent then when door is open it leaks out on floor. Unit is operating as intended, check with service maters no service pointers on issue at the moment, customer stated that she had talked with customer service, they stated that it is normal."

We serviced a

WHIRLPOOL DRYER

Model WGD4950HW0

Near Conneaut, OH 44030

Dan H

Job Details: 05/11/2023

"Cfc that unit is not drying, found lint trap clogged, cleared, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBW00

Near Roaming Shores, OH 44084

Dan H

Job Details: 05/11/2023

"Installed new control, cleared evaporator, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Mentor, OH 44060

Dan H

Job Details: 05/11/2023

"Installed new stop cover, op test good"

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC0

Near Mentor, OH 44060

Dan H

Job Details: 05/11/2023

"Installed new control, unit still operating properly"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ00

Near Willoughby, OH 44094

Joe O

Job Details: 05/11/2023

Cc: leakingFound drain tube plugged. Needs drain cleared. Cleared drain. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Eastlake, OH 44095

Joe O

Job Details: 05/11/2023

"Cc: ff door swings open, not dispensing iceFound door is functioning as designed. Advised customer on how the door cam functions. Leveled unit to assist holding door. Found ice bin not seated correctly. Reseated ice bin. Op test ok"

We serviced a

JENN-AIR DISHWASHER

Model JDB8500AX1

Near Westlake, OH 44145

Marie V

Job Details: 05/11/2023

"Cc that the unit is louder that before. Stared unit, noise from all components, motor and diverter is loud also drain pump as well. Would recommend replacing motor and drain pump.; ordrng 1 WPW10455260 (Motor) and 1 WPW10531320 (Drain pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Willoughby, OH 44094

Jason N

Job Details: 05/10/2023

"Cc unit acting up, sometimes doesnt start or advance past fill Ran diagnostics auto test, all functions passed. Started quick cycle, unit sensed, filled and advanced to wash. Canceled cycle to drain out, unit continued to drain and fault code f3e2 was displayed on console. Checked pressure hose on control. Pressure hose is clear. Ordering main control. Part not showing in stock from Marcone, office to contact customer with next service date. ; ordrng 1 W11626074 (Main control)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE304LPA0

Near Kirtland, OH 44094

Joe O

Job Details: 05/10/2023

Installed valve. Unit still giving f7e2(wash motor not running). Ohmed out motor circuit. Motor checks good. Ohmed out control fuse. Out of range. Needs controlControl shows out of stock. Office to reschedule; ordrng 1 W11505999 (Control)

We serviced a

WHIRLPOOL WASHER

Model WFW95HEDC0

Near Beachwood, OH 44122

Manny

Job Details: 05/10/2023

"Cc unit not working only humming, verified and unit was stock in a drain, reset and ran diagnostics found F3E1 for water level fault, and SD for suds, ran test cycle opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5NHAXNB01

Near Eastlake, OH 44095

Jason N

Job Details: 05/10/2023

"Cc unit chirping noise while runningConfirmed noise from rear of unit. Condenser fan motor bearings are making noise, motor will need replaced. ; ordrng 1 W10124096 (Motor-cond)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ02

Near Timberlake, OH 44095

Jason N

Job Details: 05/10/2023

"Cc unit display not working properlyCustomer stated display/controls will randomly change numbers or go blank. Unit will need jazz board replaced ; ordrng 1 WPW10503278 (Cntrl-elec)"

We serviced a

MAYTAG WASHER

Model MVW6230RHW2

Near Aurora, OH 44202

Joe O

Job Details: 05/10/2023

Found customers drain pan is broken directly under machine. drain pan not ten to floor drain. Installed capacitor. Ran auto test. Op test ok

We serviced a

KENMORE WASHER

Model 110.266325

Near Mentor, OH 44060

Jason N

Job Details: 05/10/2023

"Cc unit leaking from dispenser Found inlet valve is not closing up all the way and allowing water to continually drip into tub. Inlet valve will need replaced. Part not showing in stock from Marcone, office to contact customer with next service date. ; ordrng 1 285805 (Valve-inlt)"

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Chardon, OH 44024

Joe O

Job Details: 05/10/2023

"Cc: error codes, not completing cycleCustomer stated the unit sometimes does not spin out, sometimes does not drain the clothes out. Stated it can takes days to get a load washed. Found error codes f8e1(long fill) f0e5(off balance) f0e3(overload) f5e2(lid lock fault). Found water continuously leaking from water valve. Found lid not locking. Found unit has good pressure from valves. Found lid cracked, not allowing lid to lock. Found bearings loud in spin. Needs water valve, gear case, lid and wash plate. ; ordrng 1 W11259006 (lid) and 1 W11393685 (Gear case) and 1 W10902814 (washplate) and 1 W11172234 (housing)"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHW0

Near Lakewood, OH 44107

Marie V

Job Details: 05/10/2023

"Replaced control panel ran diag, no error codes, tested unit. Op test ok"

We serviced a

KITCHENAID B/IN REFRIGERATO

Model KSSS48MDX05

Near Chagrin Falls, OH 44022

Bill

Job Details: 05/10/2023

"Cc freezer not freezing, could not confirm. Temps in freezer 23 deg temps in ff 37 deg. Customer stated they had another company come out and add Freon to system. Did find build up of frost in one section of evaporator"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Cleveland, OH 44135

Angel

Job Details: 05/10/2023

Cc that unit was leaking from right hand corner. Verified and found unit leaking through tub seal on the right hand top corner seal is not sealing properly. Replaced seal tested unit opt test good.

We serviced a

JENN-AIR DISHWASHER

Model JDB8200AWS3

Near Avon, OH 44011

Marie V

Job Details: 05/10/2023

"Cc that unit wont shut door, confirmed, When arrived found that latch was dented down. Corrected and tested unit."

We serviced a

MAYTAG WASHER

Model MVW6230RHW3

Near Mentor-on-the-Lake, OH 44060

Dan H

Job Details: 05/10/2023

"Customer complaint of steam on control panel, hot and cold line are installed correctly, unit is operating as designed"

We serviced a

KENMORE RANGE

Model 790.7061321

Near Bedford, OH 44146

Corina B

Job Details: 05/10/2023

"CC that the oven is not heating. Confirmed. 0 amps at the igniter. 0 volts at the igniter connection. 0 volts at the gas valve. Will need a new control. ; ordrng 1 316455430 (Control) and 1 316354402 (Overlay), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Pepper Pike, OH 44124

Corina B

Job Details: 05/10/2023

Replaced the led light. Opt test ok.

We serviced a

KITCHENAID DISHWASHER

Model KDTE254ESS1

Near Chagrin Falls, OH 44023

Bill

Job Details: 05/10/2023

"Cc water not draining, confirmed cc. Vacuumed water out of unit, changed drain pump. Filled unit the canceled cycle drain pump turned on. Water did not drain, followed drain hose around to sink to find, improper hose ( heater hose for a car) finishing out the last 4 ft of hose to disposal, hose had a kink in it. Freed the kink. Tested unit again opt test good, had customer verify that it was working. Showed customer the last bit of hose, and explained that it should be replaced with proper drainage hose."

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Avon, OH 44011

Marie V

Job Details: 05/10/2023

"Cc that u it is not working is off and theres water in tub. Confirmed, unit getting proper voltage. Control not working and water remaining. Unit will need new control and drain pump. Cust will buy new unit. ; ordrng 1 W11116592 (Control) and 1 W10876600 (Drain pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL ELEC DRYER

Model WTW5100HC2

Near Cleveland, OH 44104

Manny

Job Details: 05/10/2023

"Cc that the door not sealing properly verified and hinges bent, adjusted hinges and door closes properly. Opt test ok"

We serviced a

MAYTAG WASHER

Model MVW5430MW0

Near Lorain, OH 44053

Marie V

Job Details: 05/10/2023

Replaced gearcase and shifter. Ran a cycle with jeans. No noises. Op test ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDF320PADT2

Near Lyndhurst, OH 44124

Corina B

Job Details: 05/10/2023

"CC that the unit does not drain. Confirmed. Found the drain hose, blocked. Tried cleaning the drain hose. Will need a new drain hose. Cust does not want to repair at this time. ; ordrng 1 WPW10545278 (Drain hose) and 1 3385556 (Hose), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVW6200KW3

Near Lorain, OH 44053

Marie V

Job Details: 05/10/2023

"Cc of unit shaking while using towel cycle and bulky. Cust showed me last load it ran, it was perfect, no issue , but when did sheets washer was all over explain cust that is a off balance load, when sheets or clothes goes on one spot on tub will cause unit to shake a lot. Explain cust to correct. Op test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model GU2275XTVB1

Near Strongsville, OH 44149

Gabriel P

Job Details: 05/10/2023

Replace panel opt test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS00

Near Olmsted Township, OH 44138

Gabriel P

Job Details: 05/10/2023

Check wattage it was 76.2 there is a leak check all sawder joint even the fresh food section evaporator found no leaks but found and internal leak took pictures call whirlpool spoke to tech line chris

We serviced a

MAYTAG WASHER

Model MVW7230HC0

Near Columbia Station, OH 44028

David R

Job Details: 05/10/2023

"Replaced water valves, tested, good. All components working, good. Op Test Ok."

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