Service History 710

We serviced a
WFG320M0BS3 WHIRLPOOL
Model RANGE
Near Cleveland, OH 44108
Corina B
Job Details: 03/19/2018
, Replaced the control. Optest ng. Red/white receiving 120v. Replaced the ignitor from t/s. The gas valve is open. Will need a new gas valve. Called SM to order part. ; ordrng 1 WP98014893 (valve-gas), used 1 12400035 (IGNITER) from stock, schdld next appmnt for 3/22 THU
We serviced a
WDF520PADM7 WHIRLPOOL
Model DISHWASHER
Near Eastlake, OH 44095
Macaulay G.
Job Details: 03/19/2018
Customer complaint unit is not finishing cycle, confirmed wash motor failed to start, ran diagnostics found f4 e3 wash motor fault, wash motor has resistance, fuse f600 is open on control, unit needs new control; ordrng 1 W10906426 (cntrl-elec), schdld next appmnt for 3/23 FRI
We serviced a
MVWC360AW0 MAYTAG
Model WASHER
Near Mentor, OH 44060
Corey L.
Job Details: 03/19/2018
Customer complaint unit is not locking lid so it won’t start a cycle, ran diagnostics found f5e2 lid lock fault and f0e2 over suds. customer declined repair Job Cmpltd
We serviced a
KDFE104DWH2 KITCHENAID
Model DISHWASHER
Near Mentor, OH 44060
Corey L.
Job Details: 03/19/2018
Customer complaint seal on soap dispenser fell off, seal in good shape, reinstalled seal, op test good; Job Cmpltd
We serviced a
WFG320M0BS2 WHIRLPOOL
Model RANGE
Near North Ridgeville, OH 44039
Eric M.
Job Details: 03/19/2018
Installed new console, op test good ; Job Cmpltd,
We serviced a
WDT970SAHZ0 WHIRLPOOL
Model DISHWASHER
Near Parma Heights, OH 44130
Dan H
Job Details: 03/19/2018
Customer complaint that unit is leaking, started normal wash cycle, no leaks found, unit is operating as designed ; Job Cmpltd
We serviced a
KSSS42MDX05 KITCHENAID
Model REFRIGERATOR
Near Bratenahl, OH 44108
Dan H
Job Details: 03/19/2018
Recovered refrigerant, installed compressor and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 6.75oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; Job Cmpltd
We serviced a
MEDX655DW1 MAYTAG
Model DRYER
Near Lorain, OH 44055
Macaulay G.
Job Details: 03/19/2018
Could find no issues. Customer does not feel safe with dryer. Advised to call whirlpool consumer assist.; Job Cmpltd
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Elyria, OH 44035
Macaulay G.
Job Details: 03/19/2018
Washer in flood mode due to over suds. Advised to run through empty wash to get rid of excess soap.; Job Cmpltd
We serviced a
KMHS120ESS5 KITCHENAID
Model MICROWAVE
Near Eaton Township, OH 44044
Macaulay G.
Job Details: 03/19/2018
Replaced magnetron and diode. Tested and heated ok. ; Job Cmpltd
We serviced a
WFW95HEDWO WHIRLPOOL
Model WASHER
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 03/19/2018
Customer explained that washer was noisy at beginning and end of cycle. Tested washer in spin cycle. Noise that customer is hearing is the drain pump. Ran through auto test cycle. Completed all parts of test cycle ok. No abnormal noises or issues. ; Job Cmpltd,
We serviced a
MHW3505FW MAYTAG
Model WASHER
Near Berea, OH 44017
Macaulay G.
Job Details: 03/19/2018
Door lock was not unlocking properly and would not allow door to open easily. Gasket was slightly damaged. Replaced door lock and door gasket. Tested ok.; Job Cmpltd
We serviced a
KUDS30FXWH3 KITCHENAID
Model DISHWASHER
Near Strongsville, OH 44136
Chad P.
Job Details: 03/19/2018
Installed adjuster kit. Op test ok. ; Job Cmpltd,
We serviced a
KDTM354DSS4 KITCHENAID
Model DISHWASHER
Near Brecksville, OH 44141
Chad P.
Job Details: 03/19/2018
Installed sump assy. Op test ok.; Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFC0
Near Newbury Township, OH 44065
Robert A.
Job Details: 03/19/2018
Ran diagnostics, f1e1 acu software error, checked power, good, connections good, ran test cycle, ng needs acu; ordrng 1 W11201293 (ACU), schdld next appmnt for 3/22 THU !,
We serviced a
MAYTAG WASHER
Model MHW3505FW0
Near Solon, OH 44139
Robert A.
Job Details: 03/19/2018
Installed valve, ran diagnostics cycle, ng, 8-0, found valve not plugged into control, corrected, ran recal cycle, op test okNot cust complaint is that it takes too long to run a normal cycle, explained that on heavy soil it will take 125 min, for less tine need to run light or med soil; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW4930XW1
Near Cleveland, OH 44124
Robert A.
Job Details: 03/19/2018
Cust pressed start, watched unit, unit filled, and adj, canceled, ran diognastics, no codes, ran recal. Op test ok; Job Cmpltd, saved tckt [SdLink
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Seven Hills, OH 44131
Chad P.
Job Details: 03/19/2018
Drive system checks good. Suspension checks good. ran calibration, service test mode and normal wash. Op test ok. Advised to use as normal. If issues return please contact wpl back for service. ; Job Cmpltd
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2866PFGA
Near Saybrook Township, OH 44004
Jeff M
Job Details: 03/19/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model WGD4800XQ4
Near North Madison, OH 44057
Jeff M
Job Details: 03/19/2018
The unit is not producing any heat. I checked all the fuses in the rear I checked the glow bar. Everything tested good if you hold the timer in the right spot it will light. If you let go of the timer the valves will shut needs a new timer; ordrng 1 WPW10185981 (TIME), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 3/22 THU 8-12,
We serviced a
KODE507EWH02 KITCHENAID
Model RANGE
Near Lakewood, OH 44107
Dan H
Job Details: 03/19/2018
Customer complaint that oven cannot be set higher than 177 degrees, found unit set to Celsius, changed back to Fahrenheit, Ran diagnostics found f2e1(stuck/shorted key), unit needs new user interface ; ordrng 1 W10916777 (swtch-memb), schdld next appmnt for 3/23 FRI
We serviced a
WMH32519FW0 WHIRLPOOL
Model MICROWAVE
Near North Olmsted, OH 44070
Macaulay G.
Job Details: 03/19/2018
Replaced door switch and harness. Tested ok.; Job Cmpltd
We serviced a
KUDS30IXWHA KITCHENAID
Model DISHWASHER
Near MAYFIELD VILLAGE, OH 44143
Corey L.
Job Details: 03/19/2018
Support roller broke off, unit needs new support roller ; ordrng 1 W10195416V (dish rack wheel), schdld next appmnt for 3/22 THU
We serviced a
MAYTAG DRYER
Model MEDB850YG0
Near Newbury Township, OH 44065
Robert A.
Job Details: 03/19/2018
Checked over unit, t fuse open, element good, cut off good, replaced t fuse and thermostat, ran unit, good, op test ok;, Job Cmpltd, saved tckt [SdLink\306119a.png], saved
We serviced a
DG412 MAYTAG
Model DRYER
Near MAYFIELD VILLAGE, OH 44143
Corey L.
Job Details: 03/19/2018
Customer complaint unit is making squeaking sound, rollers need oiled and pulley is worn down metal shavings around pulley, unit needs new tension pulley; ordrng 1 WP6-3037050 (pulley ), schdld next appmnt for 3/22 THU
We serviced a
KSC23C8EYY02 KITCHENAID
Model REFRIGERATOR
Near Orange, OH 44122
Corey L.
Job Details: 03/19/2018
Customer complaint unit is not cooling, temps were 53 in ff and 2 in frz, ff evap was frozen solid, preventing fan from spinning not allowing cold air to reach ff section, ff evap has a good frost pattern, found thermistor partially connected, tape fell off previous fix, re connected thermistor, found drain tube from ff section clogged, unable to clear, unit will need drain tube purchase through servall; ordrng 1 W10862105 (tube-drain), schdld next appmnt for 3/22 THU
We serviced a
KDTE204GPS0 KITCHENAID
Model DISHWASHER
Near Mentor, OH 44060
Corina B
Job Details: 03/19/2018
CC that the unit is not cleaning the dishes and not drying. Ran diag 4-3 washMotor Not Running 7-1 no heat. Found the pump and motor are not running. Checked the control 0 volts to the pump and motor. Will need a new control and pump and motor. Called SM to order parts ; ordrng 1 W11087209 (CONTROL) and 1 W11124384 (PUMP AND MOTOR), schdld next appmnt for 3/23 FRI
We serviced a
WHIRLPOOL WASHER
Model WFW5090GW
Near Mentor, OH 44060
Jeff M
Job Details: 03/16/2018
The unit wasn’t being load correctly. I ran to rinse and spin with four large bath towels unit ran perfect; Job Cmpltd,
We serviced a
MVWC565FW0 MAYTAG
Model WASHER
Near Willoughby, OH 44094
Corina B
Job Details: 03/16/2018
CC that the unit was running with no lights on and no water. Plugged unit in and found the drain pump was running. Cancelled the drain pump out. Ran diag no codes. Ran an auto test and a calibration. Ran a normal load and a drain and spin. 1-2 tablespoons of detergent 6-8 towels equals a full load. Optest ok. ; Job Cmpltd
We serviced a
WHIRLPOOL DRYER
Model WED7500VW0
Near Mentor, OH 44060
Jeff M
Job Details: 03/16/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
KBRC36FMS00 WHIRLPOOL
Model REFRIGERATOR
Near Avon, OH 44011
Dan H
Job Details: 03/16/2018
Customer complaint that door is not closing properly, confirmed, found bottom hinge bent and upper spring mount and bushing worn, unit needs new hinge, mount, and bushing; ordrng 1 2001295 (screw 21.59) and 1 2005101 (hinge,bottom ref 32.25) and 1 WP2266880 (bushing 4.46) and 1 WP2307857 (extension) schdld next appmnt for 3/22 THU
We serviced a
KRMF706ESS01 KITCHENAID
Model REFRIGERATOR
Near Carlisle Township, OH 44050
Macaulay G.
Job Details: 03/16/2018
Freezer bin is warped and missing all rollers. This is causing the freezer door to stay open and draw in air. Both leveling rollers are missing feet. Bottom kick plate is missing.Office to order freezer bin, both rollers, and kick plate.; ordrng 1 W10911309 (grille-frt) and 1 W11122881 (bin-freezr) and 1 WPW10515762 (roller) and 1 WPW10515763 (roller), schdld next appmnt for 3/23 FRI
We serviced a
MEDC300BW0 MAYTAG
Model DRYER
Near Elyria, OH 44035
Macaulay G.
Job Details: 03/16/2018
Rear rollers were grinding and idler pulley was wearing unevenly. Replaced idler pulley and rear rollers from truck stock.; used 1 WP691366 (PULLEY DRIVE), and 2 WPW10314173 (SUPPORT ROLLER) from stock, Job Cmpltd
We serviced a
WRT541SZDB00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44115
Chad P.
Job Details: 03/16/2018
Found I.m. Has power but will not cycle. Replaced I.m. That Cust had in stock. Op test ok. ; Job Cmpltd
We serviced a
MAYTAG DRYER
Model MEDB850YG0
Near Newbury Township, OH 44065
Robert A.
Job Details: 03/16/2018
Checked over unit, t fuse open, element good, cut off good, replaced t fuse and thermostat, ran unit, good, op test ok; , Job Cmpltd,
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Mantua, OH 44255
Robert A.
Job Details: 03/16/2018
nstalled basket, op test ok; Job Cmpltd,
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDM02
Near Rootstown Township, OH 44272
Robert A.
Job Details: 03/16/2018
nstalled spray arms and disp, ran unit, ; Job Cmpltd,
We serviced a
FRIGIDAIR REFRIGERATORE
Model LFHB2741PFAA
Near Rootstown Township, OH 44266
Robert A.
Job Details: 03/16/2018
Found i/m stuck, checked valve, ng, needs both; ordrng 1 242253002 (VALVE) and 1 243297606 (ICE MAKER), schdld next appmnt for 3/21 WED !,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBH00
Near Kent, OH 44240
Robert A.
Job Details: 03/16/2018
Checked unit, replaced i/m, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF992FIFM00
Near Kent, OH 44240
Robert A.
Job Details: 03/16/2018
Installed evap cover, op test ok; Job Cmpltd, saved tckt [SdLink\305810d.png],
We serviced a
KDFE104DSS5 KITCHENAID
Model DISHWASHER
Near Parma Heights, OH 44130
Chad P.
Job Details: 03/16/2018
Installed sprayers. Ran normal wash. Checked for debris in sprayers. None found. Op test ok. ; Job Cmpltd
We serviced a
KMHS120ESS3 KITCHENAID
Model MICROWAVE
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 03/16/2018
Replaced lamp holder, control board, and bulb. Tested ok.; Job Cmpltd
We serviced a
MDB8969SDM3 MAYTAG
Model DISHWASHER
Near Avon Lake, OH 44012
Dan H
Job Details: 03/16/2018
Installed new upper rack tracks, op test good ; Job Cmpltd
We serviced a
WTW4816FW1 WHIRLPOOL
Model WASHER
Near Brook Park, OH 44142
Chad P.
Job Details: 03/16/2018
Found control froze in wash cycle. Reset control. Ran service mode and calibration. Op test ok. ; Job Cmpltd
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300EBS
Near Willoughby Hills, OH 44092
Jeff M
Job Details: 03/16/2018
, Customer accidentally left the door open before they went on vacation unit test good most the ice is already gone; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300EBS
Near Willoughby Hills, OH 44092
Jeff M
Job Details: 03/16/2018
Customer accidentally left the door open before they went on vacation unit test good most the ice is already gone; Job Cmpltd,
We serviced a
MAYTAG RANGE
Model MGR8674AS0
Near Lyndhurst, OH 44124
Jeff M
Job Details: 03/16/2018
Unit is not holding temperature correctly. I preheated the oven it miss lit one time when it finally reached 350 that was 20° off and the temperature officer was fully adjusted need to control and harness. Customer already replaced the temp sensor; ordrng 1 W10837276 (CONTROL ) and 1 WPW10701462 (HARNESS ), schdld next appmnt for 3/21 WED 12-5,
We serviced a
WHIRLPOOL DRYER
Model DE608
Near University Heights, OH 44118
Jeff M
Job Details: 03/16/2018
The units drive motor is seizing up. Drive motor needs replaced estimate only; ordrng 1 W10410999 (motor-drve), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
KITCHENAID RANGE
Model KFGD500ESS01
Near Cleveland, OH 44118
Jeff M
Job Details: 03/16/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHS2631PF4A
Near Montville, OH 44064
Arthur V
Job Details: 03/16/2018
Upon arrival ice bin full. Ice forming together. Turned dial to make cubes smaller stopping cubes from sticking together. Could not duplicate issue ; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Hambden Township, OH 44024
Arthur V
Job Details: 03/16/2018
, Ran diagnostics no error codes. Customer has video of unit squeeling loudly while filling. cycled unit without a load no noise. Cycled with a load no noise. Ran tests of water valves etc could not duplicate issue. (Possible water valve squeal ). Techline phone were down but i talked to tim and robert neither of which has seen this problem. Cust will send video to my email. Noise did not occur while in the home ; Job Cmpltd,
We serviced a
MMV4206FZ0 MAYTAG
Model MICROWAVE
Near Avon Lake, OH 44012
Dan H
Job Details: 03/16/2018
Installed new light socket and bulb, op test no good, control is sending a constant 120vac to bulb, unit needs new control; ordrng 1 W11100598 (cntrl-elec), schdld next appmnt for 3/22 THU
We serviced a
WHIRLPOOL RANGE
Model WFE515S0ES0
Near Chardon, OH 44024
Arthur V
Job Details: 03/16/2018
Replaced control unit. Touch pad selections not working on replaced bd. Op test good. Took core for return ; Job Cmpltd, O
We serviced a
WDTA50SAHB0 WHIRLPOOL
Model DISHWASHER
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 03/16/2018
Drain was clogged. Cleared drain. Drained ok. Parts that were sent were not needed.; Job Cmpltd
We serviced a
WHIRLPOOL RANGE
Model WFE515S0ES0
Near Chardon, OH 44024
Arthur V
Job Details: 03/16/2018
, Replaced control unit. Touch pad selections not working on replaced bd. Op test good. Took core for return ; Job Cmpltd,
We serviced a
WTW5000DW0 WHIRLPOOL
Model WASHER
Near Chagrin Falls, OH 44022
Corey L.
Job Details: 03/16/2018
Installed new drive motor, op test good; Job Cmpltd
We serviced a
GHWS3600F0WW GE
Model WASHER
Near Avon, OH 44011
Macaulay G.
Job Details: 03/16/2018
Trunnion on wash basket is separated which is causing off balance loads and has warped main gasket, causing it to leak. Tub assembly will need rebuilt. Service bulletin HL06-16 from GE explains to rebuild tubs and also tub and basket srv. Office to order o-ring, main gasket, rear tub, wash basket, front tub, and tub/basket srv.; ordrng 1 WH01X21994 (seal oring) and 1 WH08X22620 (gasket main) and 1 WH45X10136 (tub asm rear) and 1 WH45X10137 (basket and trunnion) and 1 WH45X10141 (tub front) and 1 WH49X25397 (srv-tub and basket a), schdld next appmnt for 3/27 TUE
We serviced a
WTW7000DW1 WHIRLPOOL
Model WASHER
Near Parma Heights, OH 44130
Chad P.
Job Details: 03/16/2018
Installed service kit and calibrated. Started normal wash. Op test ok. Advised to use as normal. ; Job Cmpltd
We serviced a
MDB8969SDE3 MAYTAG
Model DISHWASHER
Near Brook Park, OH 44142
Chad P.
Job Details: 03/16/2018
Confirmed soap pod fell onto heater and burnt up. Ran diagnostics mode. Unit stored fault for no water in unit. Ran unit several times. Unit did not fail to fill at any time. Replaced heater and tested again. No faults. Advised to use as normal. If issues return please contact wpl back for service. ; Job Cmpltd
We serviced a
LFHB2741PF8A FRIGIDIARE
Model REFRIGERATOR
Near Maple Heights, OH 44137
Corina B
Job Details: 03/16/2018
CC that the im is not working and the UI lights do not work on the digits. Found one of the display lights is not working on the UI. Found frost buildup on the fan. Will need a new gasket and UI. ; ordrng 1 242058229 (user interface) and 1 5303918784 (air handler housin), schdld next appmnt for 3/23 FRI
We serviced a
KRFF302ESS01 KITCHENAID
Model REFRIGERATOR
Near Bainbridge Township, OH 44023
Macaulay G.
Job Details: 03/16/2018
Customer complaint unit is making a loud noise randomly, confirmed damper motor is whining really loudly, unit needs new damper control; ordrng 1 WPW10594329 (damper control),
We serviced a
WRX986SIHZ00 WHIRLPOOL
Model REFRIGERATOR
Near Avon, OH 44011
Dan H
Job Details: 03/16/2018
Installed new led module, op test good ; Job Cmpltd
We serviced a
WOC97ES0ES02 WHIRLPOOL
Model MICRO/OVEN COMBO
Near Avon, OH 44011
Dan H
Job Details: 03/16/2018
Customer complaint that microwave does not heat, placed glass of water in unit, started for 1 minute, unit heated, repeated 10 times, unit heated every time, unit is operating as designed ; Job Cmpltd
We serviced a
WTW8000DW0 WHIRLPOOL
Model WASHER
Near Westlake, OH 44145
Dan H
Job Details: 03/16/2018
Customer complaint that unit filling up with water, ran diagnostics found found f7e6(motor circuit loss of phase) and f2e1(stuck key) error codes, unit passed tests for error codes shown, started normal wash cycle, unit filled to normal level, unit is operating as designed ; Job Cmpltd
We serviced a
B136CAL1 WHIRLPOOL
Model REFRIGERATOR
Near Avon, OH 44011
Macaulay G.
Job Details: 03/16/2018
Replaced low voltage control and ice maker. All tested ok. An extra low voltage control was sent and needs returned. Please send me a return label.; Job Cmpltd
We serviced a
WMH2205XVS1 WHIRLPOOL
Model MICROWAVE
Near North Olmsted, OH 44070
Chad P.
Job Details: 03/16/2018
Replaced interlocks. Op test ok. ; Job Cmpltd
We serviced a
WGD9550WW2 WHIRLPOOL
Model DRYER
Near Strongsville, OH 44149
Chad P.
Job Details: 03/16/2018
found unit not heating, found open thermal fuse, replaced thermal fuse from T/S op test ok. ; used 1 WP3392519 (THERMAL FUSE) from stock, Job Cmpltd
We serviced a
WDF540PADW2 WHIRLPOOL
Model DISHWASHER
Near Strongsville, OH 44149
Chad P.
Job Details: 03/16/2018
Found Cust using linguistics soap. No faults detected with unit. Advised on changing soap, using rinse aid and how to clean unit it’s clr. Advised to give it some time for cleaning to improve. Op test ok. ; Job Cmpltd
We serviced a
LAT8204AAE WHIRLPOOL
Model WASHER
Near Bainbridge Township, OH 44023
Corey L.
Job Details: 03/16/2018
Customer complaint unit is not spinning, confirmed motor is does nothing in any cycle, motor is correct, lid fuse is closed, found relay open, quoted customer to order new part, and a separate quote for me to clean up the contacts inside the relay, customer chose for me to repair relay, contacts were badly corroded, sanded contacts and put back together, op test good; Job Cmpltd
We serviced a
WHIRLPOOL DISHWASHER
Model GU2300XTVB1
Near Painesville, OH 44077
Jeff M
Job Details: 03/16/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WW27430P JENN-AIR
Model RANGE
Near Westlake, OH 44145
Dan H
Job Details: 03/16/2018
Customer complaint that top oven broiler will not shut off and some keys on keypad are not working, confirmed dead keys on user interface, started bake for 450 degrees, confirmed broil element is not turning off, unit needs new relay board and user interface, parts are no longer available ; ordrng 1 71002554 (board,relay) and 1 71002871 (user interface )
We serviced a
WDT710PAYM0 WHIRLPOOL
Model DISHWASHER
Near Brecksville, OH 44141
Corina B
Job Details: 03/16/2018
CC that the start button does not work, every other button works. Found the UI is not responsive to the start. Will need a new UI. Called SM to order part. Cust can install the part. ; ordrng 1 WPW10380065 (panel-cntl)
We serviced a
WZF34X16DW01 WHIRLPOOL
Model REFRIGERATOR
Near Avon, OH 44011
Macaulay G.
Job Details: 03/16/2018
Found high side leak. Has been leaking for weeks. Has no refrigerant. Office to order compressor and drier. Customer may be returning unit to store.; ordrng 1 W10507884 (compressor) and 1 WPW10143759 (dryer), schdld next appmnt for 3/26 MON
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDB00
Near Mentor, OH 44060
Arthur V
Job Details: 03/16/2018
Unit in a garage low temps causing issue Advised cust this unit can not be used below freezing ambient temps ; Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MED5500FW1
Near Streetsboro, OH 44241
Robert A.
Job Details: 03/16/2018
Found c/b hitting top of drum, corrected, op test ok Ofr. 1606002393; Job Cmpltd,
We serviced a
WRF736SDAM14 WHIRLPOOL
Model REFRIGERATOR
Near Novelty, OH 44072
Corey L.
Job Details: 03/16/2018
Customer complaint crisper drawer not straight, took picture of gap, centered shelf until no gaps, it appears to be the side of the cavity itself, customer says they can deal with it.; Job Cmpltd
We serviced a
WED7300DW0 WHIRLPOOL
Model DRYER
Near Maple Heights, OH 44137
Corina B
Job Details: 03/16/2018
CC that the unit is not drying clothes. Checked outside vent, good. Checked the terminal block l1-n 120 volts l2-n 0 volts l1-l2 120v. Will need an electrician. Optest ok. ; Job Cmpltd
We serviced a
WRX735SDBM00 WHIRLPOOL
Model REFRIGERATOR
Near Garfield Heights, OH 44125
Corina B
Job Details: 03/16/2018
CC that the im is not working. Jumpered t-h 120 volts. Will need a new icemaker. Cust has a plastic waterline and a saddle valve, advised cust to replace the waterline with a copper or braided flex line and the saddle valve with an inline valve. Called SM to order part. ; ordrng 1 WPW10377151 (ice maker assy), schdld next appmnt for 3/23 FRI
We serviced a
LSQ9544KQ0 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44108
Corina B
Job Details: 03/16/2018
Cust had unit taken apart when arriving. CC that the unit will not drain. Ran the spin cycle will spin. Will need a new drain pump. Cust can install part.; ordrng 1 WP3363394 (drain pump)
We serviced a
MDB7609AWS2 WHIRLPOOL
Model DISHWASHER
Near Cleveland, OH 44108
Corina B
Job Details: 03/16/2018
CC that the start will not work. Found the is silver migration on the ribbon cable. Service pointer W10727550B. To replace the UI. Called SM to order part. ; ordrng 1 W10811155 (panel-cntl), schdld next appmnt for 3/22
We serviced a
WGD8000DW4 WHIRLPOOL
Model DRYER
Near Westlake, OH 44145
Dan H
Job Details: 03/16/2018
Customer complaint of gas leak, confirmed, found gas leak from burner valve, valve recieved is not correct part for this unit, order correct burner valve, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; ordrng 1 W10608838 (burner-gas), schdld next appmnt for 3/21 WED
We serviced a
WRF535SMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44111
Macaulay G.
Job Details: 03/16/2018
Attempted to adjust door with leveling feet but made no difference. Found hinges slightly bent. Mullion is not springing into place like designed. Office to order mullion and hinges.; ordrng 1 WP12722803AP (rail-mulln) and 2 WP13000001AP (hinge (ss))s, schdld next appmnt for 3/22 THU
We serviced a
GW397LXUQ07 WHIRLPOOL
Model RANGE
Near Cleveland, OH 44107
Macaulay G.
Job Details: 03/16/2018
Igniter not reaching ignition point. Replaced igniter from truck stock. Tested ok; used 1 12400035 (IGNITER) from stock, Job Cmpltd
We serviced a
WDF540PADB1 WHIRLPOOL
Model DISHWASHER
Near Parma, OH 44134
Chad P.
Job Details: 03/16/2018
Found drain line disconnected behind unit. Pulled and attached drain slow to drain. Cleaned out end of drain hose. Unit drained correctly 3x. Op test ok. ; Job Cmpltd
We serviced a
JKP13G0V1BB GE
Model WALL OVEN
Near Parma Heights, OH 44130
Chad P.
Job Details: 03/16/2018
Found clock dead. Has power. Needs clock replaced. Clock is nla/discontinued. Unit is non repairable
We serviced a
MAYTAG WASHER
Model MHW3505FW1
Near Russell Center, OH 44072
Robert A.
Job Details: 03/16/2018
Ran diagnostics, no codes, watched test cycle, good, talked w/cust, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Lyndhurst, OH 44124
Arthur V
Job Details: 03/16/2018
Found customer with old style fuse box and one of the fuses checked open so no 220 v to unit. Advised customer ; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KSF26C7XYY04
Near Mentor, OH 44060
Robert A.
Job Details: 03/16/2018
Found wrong evap ordered, checked unit, needs. Ff evap, drier and comp; ordrng 1 WPW10466675 (COMP KIT) and 1 WPW10643261 (FF EVAP), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock, schdld next appmnt for 3/22 THU ! [***],
We serviced a
WFW75HEFW0 WHIRLPOOL
Model WASHER
Near Berea, OH 44017
Macaulay G.
Job Details: 03/16/2018
Joel from Whirlpool tech line instructed to replace drum assembly. Issue could also be a split winding in stator. Office to order stator and tub assembly.; ordrng 1 W10870751 (stator) and 1 W10901030 (tub-outer)
We serviced a
GI7FVCXWY00 WHIRLPOOL
Model REFRIGERATOR
Near Beachwood, OH 44122
Chad P.
Job Details: 03/16/2018
Tightened handle. Found facia hanging. Will not lock into place causing cold air to leak around it and not keep ice properly. Needs replaced. ; ordrng 1 WPW10388658 (ICE FACIA ), schdld next appmnt for 3/23 FRI
We serviced a
WFW70HEBW0 WHIRLPOOL
Model WASHER
Near Shaker Heights, OH 44122
Corina B
Job Details: 03/16/2018
CC that f9e1 come up. Ran F9e1 LONG DRAIN, cleared codes. Ran CO test, good. Ran a normal load and a drain and spin. The unit drained. Optest ok. ; Job Cmpltd
We serviced a
RGD4516FW0 ROPER
Model DRYER
Near Parma, OH 44129
Corina B
Job Details: 03/16/2018
Replaced the parts listed. Optest ok; Job Cmpltd
We serviced a
KITCHENAID RANGE
Model KFGG500ESS2
Near Lakewood, OH 44107
Brian B
Job Details: 03/16/2018
Replaced burner base and cap. Tested burners. Op test ok.; Job Cmpltd,
We serviced a
110.76677600 KENMORE
Model DRYER
Near Parma, OH 44129
Corina B
Job Details: 03/16/2018
Replaced the terminal block. customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube, Optest ok. ; Job Cmpltd
We serviced a
MAYTAG WASHER
Model MHW5100DW0
Near Jefferson, OH 44047
Arthur V
Job Details: 03/16/2018
Cust complaint unit not spinning clothes out as it should. Ran unit on drain and spin unit spinning properly . Ran diagnostics only error was a f0e1 which means load detected during clean cycle. After clearing code ran a quick diagnostics test and unit passed Customer using correct detergent. Could not duplicate issue. Unit op test good. No errors after passing quick test ; Job Cmpltd,
We serviced a
ED2FHAXSQ04 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44120
Chad P.
Job Details: 03/15/2018
Found optics giving different results in diagnostics. Replaced optics and cycled power. Optics not giving correct codes. I.m. Still not cycling. Found fill valve open and harness on I.m. Locking tab broken. Needs I.m. Ann valve replaced. ; ordrng 1 W10822681 (I.M.) and 1 WPW10190961 (I.M.), used 1 W10757851XXX (**CORE*) from stock, schdld next appmnt for 3/22 TH
We serviced a
KFIV29PCMS00 WHIRLPOOL
Model REFRIGERATOR
Near Seven Hills, OH 44131
Corina B
Job Details: 03/15/2018
Recovered refrigerant, replaced compressor, evap and drier, pulled 28"vac w/ pump, watched, good, charged 5.5oz. r134a, unit cooling, pressures good, op test ok; Job Cmpltd
We serviced a
KENMORE DISHWASHER
Model 665.13839K60
Near Avon Lake, OH 44012
Brian B
Job Details: 03/15/2018
Replaced inlet valve. Ran test cycle. Op test ok.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
MAYTAG DRYER ELE
Model LDE4000ACW
Near Westlake, OH 44145
Brian B
Job Details: 03/15/2018
Replaced belt and idler pulley. Ran test cycle. Op test ok.; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB980BG0
Near North Olmsted, OH 44070
Brian B
Job Details: 03/15/2018
ound friction in bearings. Had to replace shaft and bearings again. Also replaced stator and rotor. Ran test cycle. Op test ok.; used 1 W10435302 (BEARING) from stock, Job Cmpltd,