Service History 711

We serviced a
WFG515S0ET1 WHIRLPOOL
Model RANGE
Near Lorain, OH 44053
Paul H.
Job Details: 10/23/2017
LF burner only lights intermittently, sparks consistently, cap is aligned properly, spud is clean and clear, called GS, ordering burner head, also grates are warped, ordering as well; ordrng 1 W10860455 (grate-kit) and 1 WPW10515455 (burnr-head),
We serviced a
MHW5500FW1 MAYTAG
Model WASHER
Near Elyria, OH 44035
Paul H.
Job Details: 10/23/2017
Ran diagnostics, f8e1 long drain, cleared and auto test, drained fairly quickly, checked for pointers, none, with cycle issues and drain error, and no known issues, ordering main control and pressure switch; ordrng 1 W11051515 (CNTRL-ELEC) and 1 WPW10448876
We serviced a
DSHS6VGBSS GE
Model REFRIGERATOR
Near Edgewood, OH 44004
Benjamin B.
Job Details: 10/23/2017
Found door seals not sealing steamed to repair op test ok. Fresh food 38 freezer 0 instructed cust water lime is a flood hazard and to replace woth copper braided steel or pex and to keep doors shut on it for 24 hours as much as possible for gaskets to reform ; Job Cmpltd
We serviced a
FGHD2465NF1A FRIGIDAIRE
Model DISHWASHER
Near Madison Township, OH 44057
Benjamin B.
Job Details: 10/23/2017
Arrived found unit to be working but not correcty error code uo; ordrng 1 154861101 (vent assy), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Cllctd $245.99 Check # 1195, schdld next appmnt for 10/25
We serviced a
GU1500XTLB0 WHIRLPOOL
Model DISHWASHER
Near Bedford, OH 44146
Corina B
Job Details: 10/23/2017
CC that the one light blinks and does nothing else, we replaced the ui and the unit worked for 10 min then quit. Unplugged unit for 30sec. When plugging unit in the clean light flashes 7xs. Checked the heater w/p and w/r 12ohms, The delay start only has half the screen is showing. Will need a ne wcontrol and ui. Called GS to order parts. ; ordrng 1 WP8534840 (panel-cntl) and 1 WP8564543 (cntrl-elec), schdld next appmnt for 10/31 TUE
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Cleveland, OH 44111
Dan H
Job Details: 10/23/2017
Customer complaint that unit is not filling up with water, started normal wash cycle, unit filled up to normal level, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent, unit is operating as designed ; Job Cmpltd
We serviced a
WRT311FZDB00 WHIRLPOOL
Model REFRIGERATOR
Near Brooklyn, OH 44144
Dan H
Job Details: 10/23/2017
Customer complaint that unit is not cooling, found unit not defrosting, heater is good, bi metal is good, unit needs new control; ordrng 1 WPW10352689 (cntrl-elec), schdld next appmnt for 10/31 TUE
We serviced a
WRF989SDAM00 WHIRLPOOL
Model REFRIGERATOR
Near Parma, OH 44134
Dan H
Job Details: 10/23/2017
Customer complaint of loud noise, found a small amount of frost build up hitting freezer section evaporator fan, no air leaks in seals, removed frost, no noise, op test good
We serviced a
KDTE254ESS1 KITCHENAID
Model DISHWASHER
Near Solon, OH 44139
Corina B
Job Details: 10/23/2017
Replaced the control panel. Optest ng. When plugging unit in the ui is still blinking. Will need a new main control. Called BB to order part. ; ordrng 1 W10866124 (cntrl-elec), schdld next appmnt for 10/30 MON
We serviced a
WFE540H0ES1 WHIRLPOOL
Model RANGE
Near Aurora, OH 44202
Corina B
Job Details: 10/23/2017
CC that when turning the unit off, it would not turn off and error code 600. Heated oven to 350*, heated to 350*. Oven turned off. Ran diag, no codes. Optest ok. ; Job Cmpltd
We serviced a
G2IXEFMWB01 WHIRLPOOL
Model REFRIGERATOR
Near Concord Township, OH 44077
Benjamin B.
Job Details: 10/23/2017
Found fresh food at 59 and freezer at 9 evap motor not running ; used 1 12002744 (EVAP MOTOR) from stock, Job Cmpltd
We serviced a
LFHB2741PF FRIGIDAIRE
Model REFRIGERATOR
Near Geneva, OH 44041
Benjamin B.
Job Details: 10/23/2017
Found auger motor seized need to order ; ordrng 1 241816602 (motor-auger), schdld next appmnt for 10/30 MON
We serviced a
TPX24BIBBWW GE
Model REFRIGERATOR
Near Novelty, OH 44072
Corina B
Job Details: 10/23/2017
The nut was not in the packages. Did not open the package. Will need to order a new nut. Replaced the water, just needs the nut. ; schdld next appmnt for 10/30 MON
We serviced a
KSC23C8EYW02 KITCHENAID
Model REFRIGERATOR
Near Cleveland, OH 44121
Dan H
Job Details: 10/23/2017
Called whirlpool tech line spoke to andy, suggests to silicon the cabinet and check 3 way valve for proper operation file# 7720357939, 3 way valve is working, siliconed liner to cabinet and installed control, op test good ; Job Cmpltd
We serviced a
LSQ9600LW1 WHIRLPOOL
Model WASHER
Near Parma, OH 44134
Dan H
Job Details: 10/23/2017
Customer complaint that knob is not working, found mounts on timer broken, unable to be reinstalled, unit needs new timer, customer does not want repair;
We serviced a
GFSS6KKYCSS GE
Model REFRIGERATOR
Near Brecksville, OH 44141
Corina B
Job Details: 10/20/2017
CC that the fz is not cooling. Ff 38 fz 38. Removed the fz evap cover waited 10 min, the top of the evap is covered in frost. Checked compresser 1.24amps. Will need a new evap, Job Cmpltd
We serviced a
WRF990SLAM00 WHIRLPOOL
Model REFRIGERATOR
Near North Olmsted, OH 44070
Dan H
Job Details: 10/20/2017
Customer complaint that unit is leaking by water filter when water is dispensed, found crack in water line into water filter housing, removed cracked portion of water line, installed guest fitting, no leaks, op test good ; used 1 TJ80-56 (5/16" X 1/4" JOHN GUEST FITT) Job Cmpltd
We serviced a
MHW6000XW2 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44118
Jeff M
Job Details: 10/20/2017
Installed new part unit op tested good.; Job Cmpltd
We serviced a
MDB9600AWQ WHIRLPOOL
Model DISHWASHER
Near Shaker Heights, OH 44120
Jeff M
Job Details: 10/20/2017
The incorrect latch was ordered again. Please order part WPW10275768; ordrng 1 WPW10275768 (LATCH ),
We serviced a
WRF535SMHB00 WHIRLPOOL
Model REFRIGERATOR
Near Grafton, OH 44044
Paul H.
Job Details: 10/20/2017
door not clunking at time of visit, as for door alignment, I adjusted the level of the unit, looks much better, op test ok.; Job Cmpltd
We serviced a
WFE745H0FS0 WHIRLPOOL
Model RANGE
Near Elyria, OH 44035
Paul H.
Job Details: 10/20/2017
Infinite switch for right rear burner has way too much play, needs replaced, ordering; ordrng 1 W10911303 (INFINITE SWITCH),
We serviced a
WHIRLPOOL WASHER
Model WTW8500DW3
Near Westlake, OH 44145
Robert A.
Job Details: 10/20/2017
Replaced cord.. ran calibration and ser test mode and drain and spin. Optest ok.;
We serviced a
MAYTAG DISHWASHER
Model MDBH975AWW
Near Lorain, OH 44052
Brian B
Job Details: 10/20/2017
Found door latch broken and tabs on control panel where latch mounts are also broken. Will need new panel and latch. Removed broken handle..Panel and latch only come in black. Do not order parts until cust calls office. Can use as is..; Job Cmpltd,
We serviced a
GE RANGE
Model JB750SJ1SS
Near Bainbridge Township, OH 44023
Robert A.
Job Details: 10/20/2017
Installed control, tested, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MHWE300VW00
Near Mantua, OH 44255
Robert A.
Job Details: 10/20/2017
Installed lock, ran diagnostic cycle. Op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Madison, OH 44057
Benjamin B.
Job Details: 10/20/2017
Unit was discomnevted when i arrived connected unit and pump statted up. Cleared control pump stopped ran unit in calibration.drain hose is extended and umit is on gfi imstructed cust to can be on gfi an drain hose camt be extended.; Job Cmpltd
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Windsor, OH 44099
Benjamin B.
Job Details: 10/20/2017
Found unit not starting wont respong have power at control need to order ; ordrng 1 W10682735 (panel-cntl) and 1 W11116592 (cntrl-elec), schdld next appmnt for 10/27 FR
We serviced a
WTW8500DW0 WHIRLPOOL
Model WASHER
Near Willoughby Hills, OH 44094
Benjamin B.
Job Details: 10/20/2017
Found center seal leaking needs gearcase the rotor is seized on shaft of gearcase need parts listed may need to heat of split rotor; ordrng 1 W10754158 (motor stator) and 1 W10754448 (clutch) and 1 W10811956 (drum assy) and 1 W10811956 (drum assy), schdld next appmnt for 10/27 FRI
We serviced a
MDB4949SDH3 MAYTAG
Model DISHWASHER
Near Walton Hills, OH 44146
Corina B
Job Details: 10/20/2017
CC that the unit is not cleaning the dishes and here is a burning smell from the heater. Checked the water temp 125. Advised cust to run the hot water before starting the dw and to run a dishwasher magic every 3 months. Ran diag no codes. Could not smell anything burning. Optest ok.; Job Cmpltd,
We serviced a
KFIS25XVMS6 KITCHENAID
Model REFRIGERATOR
Near Bainbridge Township, OH 44023
Corina B
Job Details: 10/20/2017
CC that there is ice build up and leaking from the fz. Found service pointer W10632338C speacial project S38253 will cover the part, to replace the drain tube from t/s. Unplugged unit to replace the drain tube. When plugging the unit back in, the control relay kept clicking to turn on, kept the unit unplugged for 15 min. To equalize. When plugging it back in the control is in sabbath mode, called t/l Chris file #7720352510. When on the phone with tl the sabbath mode was on for about 30 min, the system reset itself and the main screen came on and sabbath mode turned off. Will need a new control board. Replaced board. Optest ok
We serviced a
WFW72HEDW0 WHIRLPOOL
Model WASHER/DRYER
Near Maple Heights, OH 44137
Corina B
Job Details: 10/20/2017
Replaced the boot. Ran a quick wash, no leaks. Optest ok. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd
We serviced a
GSH22JSCCSS GE
Model REFRIGERATOR
Near Westlake, OH 44145
Dan H
Job Details: 10/20/2017
Customer complaint that unit is not cooling,found freezer section bulb shattered, installed new bulb, fresh food section temperature at 43 degrees, freezer section temperature at 4 degrees, evaporator fan is running, condenser fan and compressor are running, found evaporator frozen solid, defrost heater is good, bimetal is good, unit needs new control board and evaporator defrosted, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line ; ordrng 1 WR55X10968 (board asm main contr ), used 1 S3810 , schdld next appmnt for 10/30 MON
We serviced a
MVWB765FW0 MAYTAG
Model WASHER
Near Rocky River, OH 44116
Dan H
Job Details: 10/20/2017
Customer complaint that unit is leaking, started normal wash cycle, unit filled, no leaks found, canceled, unit drain no leaks found, unit is operating as designed ; Job Cmpltd
We serviced a
GB2FHDXWS06 WHIRLPOOL
Model REFRIGERATOR
Near Rocky River, OH 44116
Dan H
Job Details: 10/20/2017
Customer complaint of water leaking, found ice buildup common with evaporator drain tube clog, unit has duck bill style drain tube, unit needs new ptrap style drain tube and ice cleared, cleared ice, installed new drain tube, op test good ; used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd
Near Ravenna, OH 44266
Robert A.
Job Details: 10/20/2017
MAYTAG WASHER MVWC565FW0 Ran diognastics, off bal load, ran recal, good, ran spin, good, op test ok; Job COMPLTD
We serviced a
WRF992FIFM00 WHIRLPOOL
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Paul H.
Job Details: 10/20/2017
Had air migration in FC, seal looks good but door liner seems warped/separating from shell, ordering door assembly; ordrng 1 W10872962 (DOOR-FC),
We serviced a
WRB322DMBW00 WHIRLPOOL
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Paul H.
Job Details: 10/20/2017
Had experienced frost in FC, near door switch, checked seal, good, no frost at present, also had issue with the door slamming open, adjusted level of unit, not slamming open now, op test ok.; Job Cmpltd,
We serviced a
MEDX655DW1 MAYTAG
Model DRYER
Near Parma, OH 44134
Jeff M
Job Details: 10/20/2017
The unit Will not turn on it’s receiving 240 V AC I checked all the fuses test a good heating element tested good push to start switch has failed needs new push the start switch; ordrng 1 WPW10563095 (START SWITCH),
We serviced a
MDB5601AWW MAYTAG
Model DISHWASHER
Near Parma, OH 44129
Jeff M
Job Details: 10/20/2017
I found using interface not responding and the door latch mechanism broken
We serviced a
JGS8850BDS JENNAIRE
Model RANGE
Near Parma, OH 44129
Jeff M
Job Details: 10/20/2017
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WRF560SMYM05 WHIRLPOOL
Model REFRIGERATOR
Near Brook Park, OH 44142
Jeff M
Job Details: 10/20/2017
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
ALW480DAW AMANA
Model WASHER
Near Parma, OH 44130
Jeff M
Job Details: 10/20/2017
Installed new part unit op tested good ;
We serviced a
WRX988SIBM03 WHIRLPOOL
Model REFRIGERATOR
Near North Royalton, OH 44133
Jeff M
Job Details: 10/20/2017
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
MSD2651HES WHIRLPOOL
Model REFRIGERATOR
Near Broadview Heights, OH 44147
Jeff M
Job Details: 10/20/2017
I found ice blocking the shoots holding the door open that was causing the ice to build up and drip out of the dispenser unit tested good; Job Cmpltd,
We serviced a
KUCS03FTSS3 KITCHENAID
Model COMPACTOR
Near Broadview Heights, OH 44147
Jeff M
Job Details: 10/20/2017
, Installed new part unit op tested failed. I called Whirlpool Tech line I spoke to one of the techs on the phone he told me to test the momentary start switch on the bottom right corner of the compactor. He told me as the ram is going up disconnect the yellow lead from the switch. this will simulate the switch working properly contacts should be open at this point. The Rams stopped as I disconnected the momentary start switch.; ordrng 1 WPW10242556 (START SWITCH)
We serviced a
JFC2290VPY2 JENNAIRE
Model REFRIGERATOR
Near Avon Lake, OH 44012
Paul H.
Job Details: 10/20/2017
Bail arm was in the up position, dropped down and attempted to jumper T-H, no cycle, checked L-N on module with door switch engaged, 120 present, module is dead, needs IM; ordrng 1 D7824706Q
We serviced a
WRF757SDEM01 WHIRLPOOL
Model REFRIGERATOR
Near Avon, OH 44011
Paul H.
Job Details: 10/20/2017
Defrosted RC evaporator, replaced fan/harness/thermistor, ensured thermistor was zip-tied securely, replaced main board, op test ok.; Job Cmpltd,
We serviced a
JGS8850CDB00 JENNAIRE
Model RANGE
Near Avon Lake, OH 44012
Paul H.
Job Details: 10/20/2017
Energy saver setting was on, this turns off the display after a couple of minutes, disabled energy saver and explained to customer; Job Cmpltd
We serviced a
NTW4516FW1 AMANA
Model WASHER
Near Sheffield, OH 44054
Paul H.
Job Details: 10/20/2017
Replaced main control, started a normal cycle on auto sensing and observed fill level, level seemed high, called Techline, SR#7720351179, had me run diagnostics, no errors stored, said unit is functioning as designed, that an empty unit can fill quite a bit, suggested I run a calibration, but otherwise unit is fine, customer is disastisfied with outcome and does not want to sign today.; Job Cmpltd
We serviced a
WTW5000DW WHIRLPOOL
Model LAUNDRY CENTER
Near Lorain, OH 44052
Paul H.
Job Details: 10/20/2017
Replaced main control, tested, op test ok.; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAB03
Near Avon Lake, OH 44012
Brian B
Job Details: 10/20/2017
Removed freon. Replaced FF evap and filter. Also found cracked ff evap thermister. Replaced from t/s. Evac to 30in, held for 10 min. No leakdown.. recharge 5.5 oz freon. Closed system. Monitored.. optest ok.; used 1 W10902214 (THERMISTOR) from stock, Cllctd $308.51 CC Ref # 867403776, Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWC415EW1
Near Bainbridge Township, OH 44023
Robert A.
Job Details: 10/20/2017
Ran diognstaics, no codes, ran spin, loud, removed belt spun motor, good, spun gearcase, ng, needs gearcase; ordrng 1 W11035747 (GEARCASE), schdld next appmnt for 10/27 FRI ! [**],
We serviced a
ELECTROLUX DISHWASHER
Model EI24ID30QW0A
Near Aurora, OH 44202
Robert A.
Job Details: 10/20/2017
Ohmed harness from rear control to ui, good, tightened connections, tested unit, found puls of power going to disp, selenoid not traveling far enough to trip disp. Needs disp; ordrng 1 A00130309 (DISP), schdld next appmnt for 10/27 FRI !
We serviced a
ACD2234HRW AMANA
Model REFRIGERATOR
Near Willoughby Hills, OH 44094
Benjamin B.
Job Details: 10/20/2017
Complaint of unit making a buzzing noise. There were two different noises. The second noise she did record and it was very quiet hard to tell could of been refrigerent flowing or possibly in defrost not positive on noise freezer temp -1 and fresh food 38; Job Cmpltd
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Rocky River, OH 44116
Dan H
Job Details: 10/20/2017
Customer complaint of clicking noise, ran diagnostics found f5e2(lid lock fault) error code, comfirmed lid is not locking, found lid lock solenoid out of range, unit needs new lid lock, installed new lid lock, op test good ; used 1 W10838613 (LATCH) from stock, Job Cmpltd
We serviced a
RMC305PVS01 WHIRLPOOL
Model MICROWAVE
Near Cleveland, OH 44107
Dan H
Job Details: 10/20/2017
Customer complaint that door falls open and unit is not working, found main fuse open and door springs worn, switches and diode are good, unit needs new fuse and springs, installed new springs and fuse, op test good
We serviced a
WED4616FW0 WHIRLPOOL
Model DRYER
Near Eastlake, OH 44095
Benjamin B.
Job Details: 10/20/2017
Ran unit on normal cycle. Found screen outside on vent blocking vent door removed op test ok.; Job Cmpltd
We serviced a
KRFF507ESS01 KITCHENAID
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Paul H.
Job Details: 10/20/2017
Defrosted RC, replaced fan/harness/thermistor, should correct issue, op test ok.; Job Cmpltd,
We serviced a
FFFH20F2QWA FRIGIDAIRE
Model REFRIGERATOR
Near Elyria, OH 44035
Paul H.
Job Details: 10/20/2017
Checked for L1 to various points, found at each point, at that point I took the time ohm out all the wires, everything checks good, complete path to neutral on that side and complete path to hot on that side, customer had lost cooling during a storm, would seem every item has blown, verified with lights, needs bulbs, compressor, defrost timer, cold control, evaporator fan, personally I would advise against repair as this would be a complete rebuild, we need a high labor rate to compensate for what all is involved, spoke with GS about this job, submitting; ordrng 1 297250000 (motor) and 1 297259515 (START DEVICE) and 1 297286803 (capacitor-run) and 1 297318010 (timer) and 1 297414054 (compressor) and 1 5303305677 (drier/filter) and 1 5304498578 (light) and 1 5304513033 (COLD CONTROL)
We serviced a
GMC305PDS08 WHIRLPOOL
Model MICROWAVE
Near Concord Township, OH 44077
Jeff M
Job Details: 10/20/2017
Installed new part unit op tested failed. While I had the microwave apart I inspected all the wires to cams individual switches that I pulled out all the terminals were black. Installed the new switches unit still is giving a door error code cams are not available. Unable to continue with the repair customer would like reimbursed for the parts.;
We serviced a
WZF79R20DW00 WHIRLPOOL
Model FREEZER
Near Parma, OH 44130
Chad P.
Job Details: 10/20/2017
Found unit now sounding temp alarm. Temps check good right around 0. Control sending power to alarm randomly. Found updated alarm for unit. Will need control and alarm. Tech disconnected alarm. ; ordrng 1 W10812030 (CONTROL) and 1 W10861568 (ALARM, UPDATED
We serviced a
RTW4516FW ROPER
Model WASHER
Near MENTOR ON THE, OH 44060
Benjamin B.
Job Details: 10/20/2017
Installed tub op test ok ; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near Bainbridge Township, OH 44023
Gail V.
Job Details: 10/20/2017
Cc lights in top of ff not lighting, plugged in top panel, lights on, op test ok; Job Cmpltd
We serviced a
WHIRLPOOL DISHWASHER
Model WDF320PADB3
Near Reminderville, OH 44202
Robert A.
Job Details: 10/20/2017
Ran diognastics, motor not running, no heat, watched cycle motor not running, reset connection on motor, motor running, water temp 86 deg, need to run hot water in sink before starting unit, heater working, op test ok; job compltd
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBMS01
Near Shaker Heights, OH 44120
Robert A.
Job Details: 10/20/2017
nstalled i/m, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
DFE29JSDGSS GE
Model REFRIGERATOR
Near Perry Township, OH 44081
Benjamin B.
Job Details: 10/20/2017
Installed all parts op test ok; Job Cmpltd
We serviced a
KRFC300ESS01 KITCHENAID
Model REFRIGERATOR
Near Solon, OH 44139
Corina B
Job Details: 10/20/2017
CC that there is frost in the fz. Found the fz gasket is not touching the frame. Steamed out the gasket with steamer. Optest ok. ; Job Cmpltd
We serviced a
MHW3505FW1 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44139
Corina B
Job Details: 10/20/2017
CC that the spin cycle will not turn off, unless you plug the unit. And had a fualt code f5e2. Ran diag f5e2 door lock, cleared code. Door lock, is good. Ran a spin cycle twice, unit counted down. Advised cust its a estimated cycle time. Optest ok. ; Job Cmpltd
We serviced a
KFIV29PCMS03 KITCHENAID
Model REFRIGERATOR
Near Painesville Township, OH 44077
Benjamin B.
Job Details: 10/20/2017
Spoke with cust unit is now working told cust to keep an eye on unit op test ok; Job Cmpltd
We serviced a
WTW4616FW1 WHIRLPOOL
Model WASHER
Near Newbury Township, OH 44065
Corina B
Job Details: 10/20/2017
Replaced the lid latch. Ran a normal cycle and a drain and spin. Optest ok. ; Job Cmpltd
We serviced a
KFCO22EVBL2 KITCHENAID
Model REFRIGERATOR
Near Chagrin Falls, OH 44022
Corina B
Job Details: 10/20/2017
CC that there is frost in the fz and that the beers are freezing in the ff. Found the gasket on the lf side was not touching the frame. The gears were not lined. Lined the gears gasket has a tight seal. Advised cust to move the beers away from the damper. Optest ok. ; Job Cmpltd
We serviced a
MFI2569VEM MAYTAG
Model REFRIGERATOR
Near Mentor, OH 44060
Dan H
Job Details: 10/20/2017
Customer complaint that unit is not cooling, fresh food section temperature at 74 degrees, freezer section temperature at 74 degrees, evaporator fan is running, no frost pattern on evaporator, condenser fan is running, compressor is not running, used power supply, compressor started, unit needs new start device, installed new start device, op test good ; used 1 8201786 (STARTER) Job Cmpltd
We serviced a
MVWB750WQ0 MAYTAG
Model WASHER
Near Mentor, OH 44060
Dan H
Job Details: 10/20/2017
Customer complaint of loud noise and unit is leaking water, found bearings worn and tub seal leaking into motor, unit needs new bearings, motor, rotor, and rps sensor, customer does not want repair
We serviced a
AKS3040BSS WHIRLPOOL
Model COOKTOP
Near Cleveland, OH 44106
Dan H
Job Details: 10/20/2017
Customer complaint that all ignitors started arcing and flames lit under burner and came out of burner knob, unit unplugged when tech arrived, plugged unit in, ignitors did not arc, turned on right front burner, unit arced from ignitor switch, unable to remove 3 of the burner heads due to corroded screws, unit needs 3 new orifaces, ignitor switches, and 6 screws, customer does not want repair at this time
We serviced a
MBR2258XES6 MAYTAG
Model REFRIGERATOR
Near Cleveland, OH 44144
Dan H
Job Details: 10/20/2017
Installed new evaporator fan motor, op test good ; Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model MHWZ600TW01
Near Auburn Township, OH 44023
Robert A.
Job Details: 10/19/2017
Installed drain hose, ran unit, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model MHWZ600TW01
Near Auburn Township, OH 44023
Robert A.
Job Details: 10/19/2017
Installed drain hose, ran unit, op test ok; Job Cmpltd, saved tckt [SdLink
We serviced a
WHIRLPOOL WALL OVEN
Model RBD305PDB14
Near Avon, OH 44011
Brian B
Job Details: 10/19/2017
Replaced control. Tested oven.. optest ok.
We serviced a
AMANA DISHWASHER
Model ADB2200AWW
Near Lakewood, OH 44107
Brian B
Job Details: 10/19/2017
, Found start pad and display not working on panel. Reset ribbon. Still no display. 120 v to control . Will need new panel. Will give est. part is NLA. Machine cannot be repaired.
We serviced a
KITCHENAID DISHWASHER
Model KDTM504EPA2
Near Lakewood, OH 44107
Brian B
Job Details: 10/19/2017
Replaced valve. Still no water into machine. Disconnected water line from valve and placed in container. Opened shut off under sink. Water just dripping in. Failed shut off under sink. Customer will need qualified plumber to replace shut off under sink. Ran diag and cleared codes for low water. Added water . Machine checks ok.; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAW04
Near Ravenna, OH 44266
Robert A.
Job Details: 10/19/2017
Cust states that delivery guys did not seat the water line in the john guess fitting, they came back and corrected the problemChecked over unit, no leaks, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM13
Near Kent, OH 44240
Robert A.
Job Details: 10/19/2017
Found water tank frozen, air migrating through water line to i/m, sealed thawed tank, op test ok; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS00
Near Broadview Heights, OH 44147
Robert A.
Job Details: 10/19/2017
Recovered refrigerant, removed comp and drier, not enough tubing comming through cabinet going to drier, pulled some through, not enough to get lokring tool in to put on coupler, called wptl bruce, said soder in an extentionSr# 7720344390Installed comp and drier, pulled 28”vac w/pump, watched, charged 4.65 oz r134a, comp running, unit cooling, op test ok; used 1 TJAF1200 (ACC VALVE), 1 W10890075 (10.5/8 COUPLER), 1 W10890087 (8.5/8 COUPLER), 1 W10890102 (8/6COUPLET), 1 W10890117 (7/5 COUPLER), 1 W10890131 (5/4 COUPLER), and 1 W10891058 (5/5 COUPLER) from stock, Job Cmpltd,
We serviced a
WRF736SDAM14 WHIRLPOOL
Model REFRIGERATOR
Near North Royalton, OH 44133
Chad P.
Job Details: 10/19/2017
Found top of freezer door sweating. Seal checks good and mullion is not sweating or dripping. Top of door is cold to the touch. Appears door has developed a gap in the insulation. Needs door replaced. Also, mullions spring has failed and is not retracting properly and user must close it by hand. Needs mullion replaced also. Advised door will take some time to come in. If door arrvies and we have not been in touch to contact office for install appt. ; ordrng 1 LW10422791 (dor-fip ss) and 1 W10806457 (MULLION),
We serviced a
KEMS308SBL00 KITCHENAID
Model WALL OVEN
Near Broadview Heights, OH 44147
Chad P.
Job Details: 10/19/2017
Found bulb broken. Installed element. Bake now working correctly. ; ordrng 1 WPW10440740 (BULB)
We serviced a
AGR6303MFS0 AMANA
Model RANGE
Near Solon, OH 44139
Jeff M
Job Details: 10/19/2017
he unit is not igniting the spark module is not receiving 12 V DC on 10 J1-1 j1-2 the unit needs a new main control; ordrng 1 W10915633 (CONTROL),
We serviced a
WRS576FIDW01 WHIRLPOOL
Model REFRIGERATOR
Near Oakwood Village, OH 44146
Jeff M
Job Details: 10/19/2017
The water lines on this model run undr the unit right by the Condenser heating up the water in the lines unit tested good; Job Cmpltd
We serviced a
MDB7600AWQ WHIRLPOOL
Model DISHWASHER
Near Westlake, OH 44145
Paul H.
Job Details: 10/19/2017
Replaced wash motor and seal, ran unit, pressure sounds great, op test ok.; Job Cmpltd,
We serviced a
WRT111SFDB03 WHIRLPOOL
Model REFRIGERATOR
Near Avon Lake, OH 44012
Paul H.
Job Details: 10/19/2017
Frost buildup again, issue is with fan and harness, same as before, need to replace harness and fan, ordering; ordrng 1 W11164040 (HARNESS FAN) and 1 WPW10253821 (motor-evap)
We serviced a
KFIV29PCMS03 KITCHENAID
Model REFRIGERATOR
Near Painesville Township, OH 44077
Benjamin B.
Job Details: 10/19/2017
Found 3way valve needing reset putting back on just in case i need to go back cust is going to call me cell ; schdld next appmnt for 10/19 THU
We serviced a
GSH22JFXMWW GE
Model REFRIGERATOR
Near Euclid, OH 44123
Corina B
Job Details: 10/19/2017
Replaced the filter. Optest ng. Called GS showed him the filters are different. He called GE and he said the non GE filter may have damaged the filter head. Need to replace the filter head. ; ordrng 1 WR17X20862 (mwf manifold & tubes), schdld next appmnt for 10/27 FRI
We serviced a
WFW75HEFW0 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44135
Dan H
Job Details: 10/19/2017
Customer complaint that is not draining, ran diagnostics no error codes found, ran test cycle, unit completed test cycle, drain pump is working, water drained, unit is operating as designed, also noticed customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd
We serviced a
PYE23PSDCSS GE
Model REFRIGERATOR
Near Avon Lake, OH 44012
Dan H
Job Details: 10/19/2017
Customer complaint of loud noise, noise is coming from fresh food section evaporator fan, found moisture build up on fresh food section evaporator fan, unit needs fresh food section evaporator fan kit per service bulletin ref06-16; ordrng 1 WR49X26666 (ff fan moisture kit), schdld next appmnt for 10/30 MON
We serviced a
WFW9500TC01 WHIRLPOOL
Model WASHER
Near Concord Township, OH 44077
Benjamin B.
Job Details: 10/19/2017
Installed pressure switch op test ok; Job Cmpltd
We serviced a
KDRP467KSS07 KITCHENAID
Model RANGE
Near Strongsville, OH 44136
Chad P.
Job Details: 10/19/2017
Confirmed inner door glass broken. Needs replaced. Cust home any time after one. If a route opens up she can be available with a 30 min cwow. ; ordrng 1 WP4449259
We serviced a
WDF520PADM7 WHIRLPOOL
Model DISHWASHER
Near Berea, OH 44017
Chad P.
Job Details: 10/19/2017
Found hot wire loose in junction box. Tightened. Ran normal wash and calibration. Op test ok. ; Job Cmpltd
We serviced a
MSF25D4MDM01 MAYTAG
Model REFRIGERATOR
Near Berea, OH 44017
Chad P.
Job Details: 10/19/2017
, Installed diffuser. Op test ok. ; Job Cmpltd,
We serviced a
FEF366ECC FRIGIDAIRE
Model RANGE
Near Brecksville, OH 44141
Jeff M
Job Details: 10/19/2017
The unit had a burnt wire on the right side of the bake ele. I repair the wire unit tested good;
We serviced a
WTW7300DW1 WHIRLPOOL
Model WASHER
Near Eastlake, OH 44095
Corina B
Job Details: 10/19/2017
CC that the unit will not turn on. Lid lock is on, cant get ms. Checked for voltage at the board 120v. The led light is not flashing. Removed the ui and the light on the main control, not flashing. Checked for DC at j18-3 j18-1 0dc. Will need a new main control. Called GS to order part. ; ordrng 1 W10812422 (cntrl-elec), schdld next appmnt for 10/26 THU
We serviced a
WRT311FZDM00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44111
Dan H
Job Details: 10/19/2017
Customer complaint that fresh food section is not cooling, fresh food section temperature at 58 degrees, freezer section temperature at 2 degrees, found evaporator fan not running, evaporator fan is recieving 120vac, unit needs new evaporator fan motor; ordrng 1 WP2315539 (motor-evap), schdld next appmnt for 10/26 THU