We serviced a
KITCHENAID SXS REFRIGERATOR
Model KSRS25FGWH01
Near Chagrin Falls, OH 44022
Eric M.
Job Details: 04/21/2017
Comp ff door not sealing well, not cooling in ff compartment, water leaking onto floor of ff compartment. Found the ff and fz door gaskets torn at the bottom, magnets hanging out of gaskets, not sealing to cabinet, ff door is low, found the bottom cams worn. Needs the ff and fz door gaskets and cams replaced. Quoted $198 labor to replace cams and door gaskets. Repair declined, estimate only.; , Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model MVWB880BW0
Near Mentor, OH 44060
Eric M.
Job Details: 04/21/2017
Comp loud during final spin. Spun basket, bearing grinding. Init svc test iaw tech sheet, no faults, ran auto test, very loud during spin,needs bearing replaced. Quoted $148 labor. Replaced bearing, ran rinse/drain/spin cycle, no more grinding sound, optest good.; used 1 W10435302 (BEARING 10551) from stock, Cllctd $367.50 CC Ref # 692728312, Job compltd
We serviced a
KITCHENAID DISHWASHER
Model KDFE204ESS3
Near South Russell, OH 44022
Robert A.
Job Details: 04/21/2017
Found no power to unit, reset plug in wall, ran unit, good, poss loose wire in outlet, op test ok; Job Cmpltd,
Near Garrettsville, OH 44231
Tim G.
Job Details: 04/21/2017
Whirlpool top load washer WTW5000DW1, Customers complaint is that the unit is not completing the cycles. Checked unit and found a F5E1 &2 lid lock error, F7E5 shifter fault, and a F8E1 long/ no fill. Checked the units water valve and found very low pressu
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS27CXMS5
Near Solon, OH 44139
Robert A.
Job Details: 04/21/2017
Checked over unit, temps good, bin 1/2full, reset ice door, now sealing, op test okCust to watch; Job Cmpltd,
We serviced a
MAYTAG BUILT IN OVEN
Model MEW7530DS01
Near Lyndhurst, OH 44124
Gail V.
Job Details: 04/21/2017
Installed pannel, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDT780SAEM2
Near WARRENSVL HTS, OH 44122
Gail V.
Job Details: 04/21/2017
Found unit leaning forward, corrected, spray arm clogged, cleared , need to remove excess food from dishes, ran diognastic cycle, water temp 70 deg, need to run hot water in sink before starting unit, op test ok; Job Cmpltd,
We serviced a
GE DISHWASHER
Model PDWT280V00SS
Near Highland Heights, OH 44143
Robert A.
Job Details: 04/21/2017
Cleared sump, ran unit, water temp 95 deg, need to run hot water in sink before starting unit, watched cycle, good water flow through spray arms, found drain pump vibrating, corrected, op test ok; Job Cmpltd,
We serviced a
MAYTAG DISHWASHER
Model MDB7749SBM1
Near Novelty, OH 44072
Robert A.
Job Details: 04/21/2017
Found no response from keys, found ribbon cable discolored, needs panel and control; ordrng 1 W10595570 (cntrl-elec) and 1 W10811169 (PANEL), schdld next appmnt for 4/24 MON !,
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Mantua, OH 44255
Tim G.
Job Details: 04/21/2017
Installed new sump asm, op teat good. ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS526SIAH00
Near Ravenna, OH 44266
Tim G.
Job Details: 04/21/2017
Installed new damPer asm, op test good. Cust has a plastic waterline attached to refrigerator (see pic), explained the flooding hazard associated with this type of waterline and advised cust to replace with a copper waterline to prevent flooding.; Job Cmpltd,
We serviced a
WHIRLPOOL MICROWAVE
Model KEMS308SSS04
Near Aurora, OH 44202
Tim G.
Job Details: 04/21/2017
Pulled unit from wall and installed the mag and inverter. Tested unit and found the mag to have an abnormal buzzing sound when power is applied. Disconnected mag and tested unit again and found noise gone. Spoke to EB who stated that the internals of the mag may be loose from manufacturing. Re ordering mag. ; ordrng 1 W11098747 (MAG), schdld next appmnt for 4/26 WED !,
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Reminderville, OH 44202
Tim G.
Job Details: 04/21/2017
Customers complaint is that the unit started to run on its own. Customer had unit unplugged when arrived. Applied power to unit and found unit in a emergency drain mode. Canceled drain and checked for errors. Tech found no stored errors and ran a self diagnostics test. Unit completed test without failure. Tech noticed a lint catch on the drain hose that was full of lint (could cause a slow/no drain) and advised the customer to clean or replace. Tech ran a reset of the control and a recal cycle, op test good. ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS537SIAF00
Near Aurora, OH 44202
Tim G.
Job Details: 04/21/2017
Customers complaint is that the unit is freezing in the ff section. Checked unit and found temps in the upper 20's at all levels of the ff. Checked and found the damper door broken and needing replaced. Quoted customer for repair and ordering the damper asm. Tech made adjustment to damper door to help with freezing in the ff and left asm unplugged. ; ordrng 1 W10837808 (diffuser. 104.86), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 4/25 TUE !,
We serviced a
WHIRLPOOL WASHER
Model WTW7300DW1
Near Brecksville, OH 44141
Tim G.
Job Details: 04/21/2017
Customer's complaint is that the unit doesnt wash anything and leaving detergent behind on clothing. Customer showed tech examples of clothing that didn't wash well (baseball pants). Customer using too much detergent and was advised to only use 2tbls. Tech also instructed customer on loading (like loads and loading around the wash plate and not on top). Tech also suggested that the customer tey a bulky/sheets with a deep water wash cycle for better results. Customer is not happy with unit and has expressed that both whirlpool and home depot. Tech supplied the customer with the consumer line number to whirlpool. Checked for stored errors and found unit working at normal op. ; Job Cmpltd,
Near Garrettsville, OH 44231
Tim G.
Job Details: 04/21/2017
Maytag top load washer MVWC415EW1, Customers complaint is that the unit will not drain. Checked unit and found full of water and the drain pump humming. Cleared all the water and pulled pump to find a piece of plastic stopping the pump. Cleared the pump a
Near Mantua, OH 44255
Tim G.
Job Details: 04/21/2017
Whirlpool dishwasher WDF520PADM7, Installed new sump asm, op teat good.
Near Ravenna, OH 44266
Tim G.
Job Details: 04/21/2017
Whirlpool SxS refrigerator WRS526SIAH00, Installed new damer asm, op test good. Cust has a plastic waterline attached to refrigerator (see pic), explained the flooding hazard associated with this type of waterline and advised cust to replace with a copper
Near Aurora, OH 44202
Tim G.
Job Details: 04/21/2017
Kitchenaid wall oven combo KEMS308SSS04, Pulled unit from wall and installed the mag and inverter. Tested unit and found the mag to have an abnormal buzzing sound when power is applied. Disconnected mag and tested unit again and found noise gone. Spoke to
We serviced a
WTW4616FW0 WHIRLPOOL
Model WASHER
Near Rocky River, OH 44116
Brian B
Job Details: 04/21/2017
CC that machine not putting enough water in. Ran diag. No codes.. ran calibration and auto test. Ran normal cycle with clothes. All functions normal. Advised customer. Optest ok.; Job Cmpltd,
We serviced a
FGHF2366PFAA FRIGIDAIRE
Model REFRIGERATOR
Near Elyria, OH 44035
Brian B
Job Details: 04/21/2017
Replaced listed parts.. optest ok.; Job Cmpltd,
We serviced a
GTDP220EF4WW GE
Model DRYER
Near Lorain, OH 44052
Brian B
Job Details: 04/21/2017
Replaced listed parts. Ran test cycle. Optest ok..; Job Cmpltd,
We serviced a
WTW7000DW1 WHIRLPOOL
Model WASHER
Near Sheffield Lake, OH 44054
Brian B
Job Details: 04/21/2017
CC that machine keeps resetting the time and it doesn't agitate properly. F0E3, overload, and F0E5, off balance.. ran a calibration and ser test cycle. Wash plate moving properly. Ran a rinse and spin. Machine operating properly. Advised customer on overloading. Optest ok.; Job Cmpltd
We serviced a
KEBS109BSS00 KITCHENAID
Model WALL OVEN
Near Bay Village, OH 44140
Brian B
Job Details: 04/21/2017
Pulled oven.. Replaced control panel thermal fuse. Optest ok.
We serviced a
MAYTAG REFRIGERATOR
Model MSF25D2EAB00
Near Painesville, OH 44077
Dan H
Job Details: 04/21/2017
, Customer complaint that unit is not cooling, fresh food section temperature at 67 degrees, freezer section temperature at 4 degrees evaporator fan is running, no air flow into fresh food section, found a bag of radishes pushed against lower air channel(see pic) removed, airflow did not improve, found lower air channel frozen up again, steamed out air channel, good air flow into fresh food section now, advised customer to make sure that lower air channel is not blocked; Job Cmpltd,
We serviced a
WDF520PADW7 WHIRLPOOL
Model DISHWASHER
Near Rocky River, OH 44116
Brian B
Job Details: 04/21/2017
No responce from panel. Found outlet behind machine worn and cord loose. Advised customer she will need electrician to replace outlet. Used ex cord to show customer machine is operating properly. Optest ok.; Job Cmpltd,
We serviced a
JGS1450DP1 JENNAIRE
Model RANGE
Near Olmsted Falls, OH 44138
Chad P.
Job Details: 04/21/2017
Installed control. Op test ok. ; Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MEDB755DW2
Near Painesville, OH 44077
Dan H
Job Details: 04/21/2017
Customer complaint that unit is taking too long to dry, dryer vent is approximately 20 ft(see pic), started timed dry cycle, unit is heating, found outside vent clogged with lint(see pic), removed clog, good air flow now, op test good ; Job Cmpltd,
We serviced a
WTW4900BW0 WHIRLPOOL
Model WASHER
Near North Ridgeville, OH 44039
Chad P.
Job Details: 04/21/2017
Found unit in suds lock. Showed cust how to remove. Ran normal wash and drained unit out. Op test ok. ;
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE334DSS0
Near Mentor, OH 44060
Dan H
Job Details: 04/21/2017
Customer complaint that unit is leaking, found unit leaking passed sump assembly seal, unit needs new sump assembly, customer does not want repair; ordrng 1 WPW10455261 (pump&motor152.74), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
MEDB835DW3 MAYTAG
Model DRYER
Near North Ridgeville, OH 44039
Chad P.
Job Details: 04/21/2017
Installed console and control. Op test ok. Placed core on truck for return. ; Job Cmpltd,
We serviced a
MAYTAG OTR MICROWAVE
Model MMV4205DS1
Near Concord Township, OH 44077
Dan H
Job Details: 04/21/2017
Customer complaint that unit is not starting it just flashes open/close door, unit needs new cams and door switches, installed cams and door switches, op test good ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8969SDM
Near Concord Township, OH 44077
Dan H
Job Details: 04/21/2017
Customer complaint that door pops open mid cycle and customer floods floor, customer states unit keeps running after door is open, started normal wash cycle, opened door, cycle paused when door is opened, door did not pop open, unit is operating as designed ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Madison Township, OH 44057
Gail V.
Job Details: 04/21/2017
Customer complaint of frost build up in freezer section, found slight gap in top of freezer section door seal, applied heat and petroleum jelly to draw gasket to cabinet, op test good ; Job Cmpltd,
We serviced a
WTW5900TW0 WHIRLPOOL
Model WASHER
Near North Ridgeville, OH 44039
Chad P.
Job Details: 04/21/2017
Found agitator only spinning in spin. Shifted basket right to left and it broke free. No faults found with drive system. Ran normal wash and drain spin. Op test ok. Possible stuck break or issue with clutch. Advised to use as normal. If issues return plase contact us back.
We serviced a
WED9600TW0 WHIRLPOOL
Model DRYER
Near Strongsville, OH 44149
Chad P.
Job Details: 04/21/2017
Installed rollers. Found support was actually not damaged. Office to please refund cost for support. Op test ok. ; Job Cmpltd,
We serviced a
WTW7040DW1 WHIRLPOOL
Model WASHER
Near Willoughby Hills, OH 44094
Jeff M
Job Details: 04/21/2017
Customer is using too much detergent. And she's using a quick cycle for a majority of her wash which is not allowing The clothes to be completely rents clean explain to her the quick wash is only for small loads and freshening up clothing not washing full loads ; Job Cmpltd,
We serviced a
WTW4616FW1 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44102
Jeff M
Job Details: 04/21/2017
Washer was stuck in the drain cycle I recalibrated the computer unit tested good I explain to the customer how to properly use the new washers; Job Cmpltd
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFH
Near Geneva, OH 44041
Dan H
Job Details: 04/21/2017
Charged unit with 4.4oz of r134a, good frost pattern now, op test good, advised customer to allow 24 houurs before stocking; Job CmplTD
We serviced a
KFIS20XVMS8 KITCHENAID
Model REFRIGERATOR
Near Cleveland, OH 44107
Jeff M
Job Details: 04/21/2017
Customer had a plugged drain in the back of the freezer I steamed the freezer out install the drain kit from truck stock unit tested good; used 1 W10619951 (TUBE-DRAIN) from stock,
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADW2
Near Jefferson, OH 44047
Arthur V
Job Details: 04/21/2017
Installed new inner panel--- no good. ---- water POURS out center of door on start up -----talked to GS no answer. Called techline talked to andrew air vent was covered and should be open to atmosphere. Andrew suggested to replace lower spray arm and rear manifold ; ordrng 1 W10340594 (manifold) and 1 WPW10340741 (tube-feed) and 1 WPW10491331 (arm-spray) and 1 WPW10498900 (arm-spray), schdld next appmnt for 5/1 MON !,
We serviced a
GE REFRIGERATOR
Model GFE29HSDASS
Near Andover, OH 44003
Arthur V
Job Details: 04/21/2017
Gears do not have "connectors ". Need to order connectors ; ordrng 2 WR02X13631 (connnector gear pini)s, schdld next appmnt for 5/1
We serviced a
MEDB850YW0 MAYTAG
Model DRYER
Near Parma, OH 44129
Jeff M
Job Details: 04/21/2017
When I got there the unit was not heating I took the machine parts inspected the heating element and all the fuses reassemble the machine and started working; Job Cmpltd
We serviced a
JDS9860AAP JENNAIRE
Model RANGE
Near University Heights, OH 44118
Jeff M
Job Details: 04/21/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
KDTE704DPA0 KITCHENAID
Model DISHWASHER
Near Pepper Pike, OH 44124
Jeff M
Job Details: 04/21/2017
The right rail is breaking down falling apart it's needs new railings; ordrng 1 W10822165 (RAIL L) and 1 W10822166 (RAIL R),
We serviced a
KFIS29PBMS00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland Heights, OH 44121
Jeff M
Job Details: 04/21/2017
Unit was not dispensing water or ice I pressed the paddle and tested the water valve it was not receiving any power needs new main control the control is discontinued; ordrng 1 W10581605 (cntrl-elec N/A),
We serviced a
GE DISHWASHER
Model GLD6966R10SS
Near Edgewood, OH 44004
Arthur V
Job Details: 04/21/2017
Complain no heated dry. Found 16 ohms at bd at j2 connector number 6 and neutral --- element good. Bd broken at screw where it connects to unit. Needs control bd est = 89.95 sc----98.00 labor----173.64 parts--- total est=386.00. Part needed is 1- WD21X10382--- customer does not want repaired. ; , Job Cmpltd,
We serviced a
MFX2876DRM02 MAYTAG
Model REFRIGERATOR
Near Willowick, OH 44095
Jeff M
Job Details: 04/21/2017
The unit is frosting in the fridge frost is along the top of the evaporator it already has the updated service pointer to readjust thermister. It is a possibility the fan is not running as fast as it should the unit needs a new evaporator fan and control
We serviced a
WHIRLPOOOL WASHER
Model WTW4800XQ4
Near Geneva Township, OH 44041
Arthur V
Job Details: 04/21/2017
Upon arrival unit in a forced drain mode after plugging back in ---- ran diagnostics no errors--- ran auto test unit cycled and completed with no errors. Cycled unit on normal light Unit filled and started to agitate cancelled cycle op test good. Could not duplicate issue ;
We serviced a
FGHC2331PFAA FRIGIDAIRE
Model REFRIGERATOR
Near Middleburg Heights, OH 44130
Chad P.
Job Details: 04/21/2017
Found unit cooling and defrosting at the same time. Wiring and bimetal checks good. Needs control replaced. ; ordrng 1 5304498781 (CONTROL),
We serviced a
WMH53520CS6 WHIRLPOOL
Model MICROWAVE
Near Westlake, OH 44145
Chad P.
Job Details: 04/21/2017
Found bulb failed. Needs replaced.
We serviced a
PYE22TSHFSS GE
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Chad P.
Job Details: 04/21/2017
Found ice maker mold leaking into basket freezing the cubes together. Needs ice maker replaced. ; ordrng 1 WR30X10160 (ice maker asm-for do)
Near Elyria, OH 44035
Chad P.
Job Details: 04/21/2017
GSS20GEWRCC GE REFRIGERATOR Found water line in door frozen. Ice maker is making ice. Spoke with ge tech chat. Gave pn for water tube kit. ; ordrng 1 WR49X10173 (dispenser water tube),
We serviced a
ZISP420DXBSS GE
Model REFRIGERATOR
Near Avon Lake, OH 44012
Brian B
Job Details: 04/21/2017
Replaced listed parts. Tested lights. LED lights still did not work. Per GE ser bul. Checked transformer vol. 120v to pri winding... 0v on sec winding. Should have 27v ac on sec winding. Will need new transformer.
We serviced a
ALW480DAW AMANA
Model WASHER
Near Madison Township, OH 44057
Corina B
Job Details: 04/21/2017
CC that there was smoke coming from the unit. Found the belt was broken. Pulleys are moving freely.
Near Reminderville, OH 44202
Tim G.
Job Details: 04/21/2017
Maytag top load washer MVWX655DW0, Customers complaint is that the unit started to run on its own. Customer had unit unplugged when arrived. Applied power to unit and found unit in a emergency drain mode. Canceled drain and checked for errors. Tech found
Near Aurora, OH 44202
Tim G.
Job Details: 04/21/2017
Whirlpool SxS refrigerator WRS537SIAF00, Customers complaint is that the unit is freezing in the ff section. Checked unit and found temps in the upper 20's at all levels of the ff. Checked and found the damper door broken and needing replaced. Quoted cust
We serviced a
KITCHENAID WALL OVEN
Model KEBS109BSS00
Near Concord Township, OH 44077
Eric M.
Job Details: 04/21/2017
Comp that when baking, sometimes she accidentally presses the start ket instead of the timer, and goes into preheat and stays there for an extended period of time. Iaw wpsp W10689408: "Models: Concern: Oven stays in the Pre-Heat mode. Cause: If the cooking set temperature is changed during the cooking cycle (pre-heat or main cooking) without pressing “CANCEL”, the oven will go into a prolonged preheat operation. Correction: Instruct customer that if they want to make any temperature changes to a current cook cycle, they must first cancel the original settings (press “Cancel” key) and then reprogram a new bake cycle." Init svc test iaw tech sheet, no faults. All tests passed. Heated up oven, then showed cust what happens if cycle is not cancelled before setting new temp.; , Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB700VQ0
Near Pepper Pike, OH 44124
Eric M.
Job Details: 04/21/2017
, Comp that after parts were installed, she washed a load, which ran thru fine, but then when she ran a 2nd load, it stopped and did not continue, and she had to run a drain/spin cycle, which worked fine. Init svc test iaw tech sheet, no saved faults, ran auto test, basket not floating. Attempt to remove basket no good, even used break free lubricant to free basket, then tried to remove the bearing and basket, no good, the shaft is seized to basket and tub, going to need the basket and tub replaced, spoke to gs. Tub available fm v&v.; ordrng 1 W10193886 (TUB) and 1 W10296143 (BASKET), schdld next appmnt for 4/25 TUE 2-5
We serviced a
GE REFRIGERATOR
Model PFSS6PKXCSS
Near Wickliffe, OH 44092
Eric M.
Job Details: 04/21/2017
We serviced a
WHIRLPOOl DISHWASHER
Model WDF750SAYB3
Near Euclid, OH 44132
Eric M.
Job Details: 04/21/2017
We serviced a
MAYTAG WASHER
Model MVWC415EW2
Near WILOUGHBY HLS, OH 44094
Eric M.
Job Details: 04/21/2017
Replaced shield, ran auto test, no more rubbing sound, optest good.; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model NTW4650YQ0
Near Eastlake, OH 44095
Eric M.
Job Details: 04/21/2017
Comp not completing cycle. Upon arrival, tub full of water and clothes, and wash indicator illuminated. Pressed start/cancel key, water draining out and the wash indicator went out. Put into manual drain and high speed spin so clothes could be removed fm washer. Init fault code display, no faults. Calibrated washer. Ran auto test, passed. Appears that the washer is operating just as it was designed to operate by the manufacturer.; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Cleveland, OH 44139
Robert A.
Job Details: 04/21/2017
Unit recieving 120 vac at 60 hertz Installed control, op test ng, still high pitch noise from ui Call wptl joul, said to door and side uiCall wptl with results either way, fixed or notSr# 7718858997; ordrng 1 W10849514 (DOOR LEFT FF) and 1 W11039890 (UI SIDE DOOR), schdld next appmnt for 4/28 FRI ! [**],
Near Brecksville, OH 44141
Tim G.
Job Details: 04/21/2017
Whirlpool top load washer, WTW7300DW1, Customer's complaint is that the unit doesnt wash anything and leaving detergent behind on clothing. Customer showed tech examples of clothing that didn't wash well (baseball pants). Customer using too much detergent
We serviced a
MAYTAG DISHWASHER
Model MDBH979SAW0
Near Eastlake, OH 44095
Eric M.
Job Details: 04/20/2017
Comp will not start, clean light blinking. At temp to enter svc test unsuccessful, control lock enabled, disabled control lock, 2nd attempt to enter svc test good, have the following faults present: 2-1 (user interface - stuck key); 3-3 (thermistor/owi - failed calibration); 10-1 (dispenser - electrical problem), cleared faults, ran thru auto test, heated dry indicator blinking. Cuecked the ribbon cable following test, ribbon cable discolored, needs user interface replaced.; ordrng 1 W10811166 (USER INTERFACE), schdld next appmnt for 4/25 TUE 8-11,
We serviced a
KITCHENAID DISHWASHER
Model KDTE404DWH0
Near Mentor, OH 44060
Eric M.
Job Details: 04/20/2017
Comp no water going in. Found debris stuck under float switch, removed, ran thru svc test iaw tech sheet, optest good.; Job Cmpltd,
We serviced a
MAYTAG DRYER
Model DE412
Near Cleveland, OH 44124
Robert A.
Job Details: 04/20/2017
Check over unit, found motor bearing bad, needs motor Quoted, cust to replace; ordrng 1 W10410999 (motor-drve130.71) and 1 WPY312959 (BELT32.19), used 1 SHIPPING (SHIPPING AND HANDLING)
We serviced a
MAYTAG DRYER
Model MGD5500FW0
Near Aurora, OH 44202
Robert A.
Job Details: 04/20/2017
Installed drum, ran unit, op test ok; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Auburn Township, OH 44023
Robert A.
Job Details: 04/20/2017
Cycled i/m, Found water dripping out of i/m into bin, replaced i/m, cycled, op test ok;
We serviced a
WHIRLPOOL DRYER
Model WED4616FW0
Near Chardon, OH 44024
Robert A.
Job Details: 04/20/2017
Ran unit, good heat and air flow through unit, heater cycling, working correct, op test ok Cust has a foil accordion style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model KUDC10FXSS5
Near Mantua Township, OH 44255
Tim G.
Job Details: 04/20/2017
Customers complaint is that the unit shut down in mid cycle. Checked and found the L1 and N connections at the pigtail loose causing the issue. Repaired connections, op test good. ; Job Cmpltd
We serviced a
KENMORE DRYER
Model DRYER
Near Aurora, OH 44202
Tim G.
Job Details: 04/20/2017
Customers complaint is that the unit has a burning odor to it when running. Pulled control panel and found it packed full with cat food caused by a mouse. Cleared the food and found the harness chewed through. Found the unit needing the main harness, control, and element. Quoted customer for repair and they declined due to cost. Left unit unplugged to prevent use. ; , Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Aurora, OH 44202
Tim G.
Job Details: 04/20/2017
Installed new control panel and checked the times of each cycle. All times back to normal, op test good. ; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near Solon, OH 44139
Tim G.
Job Details: 04/20/2017
poke to the customer over the phone and the customer stated that since the last time out she had found two plastic pieces in the bottom of the tub and was concerned about the condition of the unit. Checked unit when arrived and found the plastic parts belonging to the broken adjuster (holding brackets). Checked the condition of the brackets and found still good. Replaced the adjuster, op test good. ; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model NTW4601BQ1
Near Bedford Heights, OH 44146
Tim G.
Job Details: 04/20/2017
Customers compliant is that the units water level switch is not working (no difference in water level). Tested unit on a small load level and found the correct amount of water. Instructed the customer that when the cycle is started and if they try to change any option they have to reset the control due to programming. Unit working as designed and no errors stored. ; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWC415EW1
Near Maple Heights, OH 44137
Tim G.
Job Details: 04/20/2017
Customers complaint is that the unit will wash but not spin the clothing out. Tested the unit in service mode and found unit to spin ok. Found no errors stored. Checked unit in a rinse and spin and found unit to fill then to agitate. Customer is using a GFI for her power supply and was advised that it should be changed to a regular 120vac outlet. Unit completed the agitation and began to drain. Unit then paused and began to spin and completed a full spin cycle. Instructed customer on loading and detergent amount. Unit is working as designed. ; Job Cmpltd,
We serviced a
GE MICROWAVE
Model PVM9195F1SS
Near Bedford Heights, OH 44146
Tim G.
Job Details: 04/20/2017
Installed new switches, holder, and lever. Tested unit with a cup of water, op test good. ; Job Cmpltd,
We serviced a
ADMIRAL WASHER
Model ATE4676BQ1
Near Streetsboro, OH 44241
Tim G.
Job Details: 04/20/2017
Customers complaint is that the unit goes off balance. Checked units error history and found a F0E5 off balance load detected. Tested unit with a load of large bath towels in the rinse and spin to find the unit to spin good. Tested unit a second time with the same load to find the same result. Advised customer on loading that to make sure they are doing like fabric loads and to divide evenly when loading to prevent off balance loads. Unit working at good op. ; Job Cmpltd,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2866PP
Near Garrettsville, OH 44231
Tim G.
Job Details: 04/20/2017
Near Mantua Township, OH 44255
Tim G.
Job Details: 04/20/2017
Kitchenaid dishwasher KUDC10FXSS5, Customers complaint is that the unit shut down in mid cycle. Checked and found the L1 and N connections at the pigtail loose causing the issue. Repaired connections, op test good.
Near Aurora, OH 44202
Tim G.
Job Details: 04/20/2017
Kenmore electric dryer 110.68132410, Customers complaint is that the unit has a burning odor to it when running. Pulled control panel and found it packed full with cat food cuased by a mouse. Cleared the food and found the harness chewed through. Found th
Near Aurora, OH 44202
Tim G.
Job Details: 04/20/2017
Whirlpool front load washer WFW75HEFW0, Installed new control panel and checked the times of each cycle. All times back to normal, op test good.
We serviced a
WTW4616FW0 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44107
Corina B
Job Details: 04/20/2017
Found unit not shutting off. Will need new control. Office to order parts. Alos, the unit is on plywood. Advised cust to put unit on solid ground.; ordrng 1 W10915205 (CONTROL),
We serviced a
NTW4605EW0 AMANA
Model WASHER
Near Cleveland, OH 44111
Corina B
Job Details: 04/20/2017
CC that the unit is not putting water in. Found the cold water valve was turned off. Turn cold water on. Found the drain pipe is blocked. Will need a plumber to unclog the drain. Optest ok.; Job Cmpltd
We serviced a
MED3500FW0 MAYTAG
Model DRYER
Near Parma, OH 44134
Corina B
Job Details: 04/20/2017
Checked the outlet. Found the outlet has an open l1 or l2. The washer outlet has an open ground and the water lines are live. Will need an eletrician.; Job Cmpltd
We serviced a
WRF560SEYM00 WHIRLPOOL
Model REFRIGERATOR
Near Lyndhurst, OH 44124
Corina B
Job Details: 04/20/2017
waived all charges. Cleared duck bill.adjusted bail arm. Op test ok no parts. left cust with whirlpool consumer number
We serviced a
GGW9250PW1 WHIRLPOOL
Model DRYER
Near WILOUGHBY HLS, OH 44092
Corina B
Job Details: 04/20/2017
CC that the dryer is making a loud noise. Found a beaded necklace in the blower housing. Advised cust that the dryer needed cleaned out. Cleaned dryer out, cust pd for the dryer to be clean,
Near Solon, OH 44139
Tim G.
Job Details: 04/20/2017
Kitchenaid dishwasher KDTM354DSS4, Spoke to the customer over the phone and the customer stated that since the last time out she had found two plastic pieces in the bottom of the tub and was concerned about the condition of the unit. Checked unit when arr
Near Bedford, OH 44146
Tim G.
Job Details: 04/20/2017
Amana top load washer NTW4601BQ1, Customers compliant is that the units water level switch is not working (no difference in water level). Tested unit on a small load level and found the correct amout of water. Instructed the customer that when the cycle i
Near Maple Heights, OH 44137
Tim G.
Job Details: 04/20/2017
Maytag tool load washer MVWC415EW1, Customers complaint is that the unit will wash but not spin the clothing out. Tested the unit in service mode and found unit to spin ok. Found no errors stored. Checked unit in a rinse and spin and found unit to fill th
We serviced a
WRT311FZDW00 WHIRLPOOL
Model REFRIGERATOR
Near Lorain, OH 44052
Paul H.
Job Details: 04/20/2017
Unit is not going into defrost on its own, manually entered defrost, heater kicked on, proving heat circuit good, needs defrost control; ordrng 1 WPW10352689 (cntrl-elec),
We serviced a
KEMC308KSS01 KITCHENAID
Model MICRO-CONVECTION
Near Lorain, OH 44052
Paul H.
Job Details: 04/20/2017
Replaced switches, problem persists, needs main control, searched part, no longer available, discussed with customer, we owe customer a refund for labor and parts;
We serviced a
WFE515S0EW0 WHIRLPOOL
Model RANGE
Near Olmsted Falls, OH 44138
Paul H.
Job Details: 04/20/2017
Will need range terminal block, no way to safely use dryer terminal block from t/s, ordering; ordrng 1 WPW10245259 (block-term)
We serviced a
WFG515S0ES1 WHIRLPOOL
Model RANGE
Near Elyria, OH 44035
Paul H.
Job Details: 04/20/2017
Preheated to 350F, gave extra ten minutes, temps were pretty spot on, explained the extra preheat time, op test ok.; Job Cmpltd,
We serviced a
WGD4800XQ3 WHIRLPOOL
Model DRYER
Near Lorain, OH 44052
Paul H.
Job Details: 04/20/2017
Squealing, found rollers and idler pulley sticking, replaced from t/s, tested, op test ok.; used 1 349241T (ROLLER KIT), and 1 WP691366 (PULLEY DRIVE) from stock, Job Cmpltd,
We serviced a
KUDS30IXSS4 KITCHENAID
Model DISHWASHER
Near Columbia Township, OH 44028
Paul H.
Job Details: 04/20/2017
Unable to reproduce issue, all pads and LEDs are responding appropriately.; Job Cmpltd,
We serviced a
WRF992FIFM00 WHIRLPOOL
Model REFRIGERATOR
Near Oberlin, OH 44074
Paul H.
Job Details: 04/20/2017
Replaced evaporator cover, had to manually defrost evaporator to pull old one, good air flow now, op test ok.; Job Cmpltd,
We serviced a
WFW72HEDW0 WHIRLPOOL
Model WASHER
Near Seven Hills, OH 44131
Chad P.
Job Details: 04/20/2017
Found unit seems to be operating normally and hile speaking with cust loading and soap usage is correct. Unit is able to drain. However outof balance error code. Leveling is good. Per tech sheet. To replaced acu. ;
We serviced a
ED5HVAXVL02 WHIRLPOOL
Model REFRIGERATOR
Near North Royalton, OH 44133
Chad P.
Job Details: 04/20/2017
, Found hairline fracture in icemaker and fill valve not closing completely to water disp. Needs valve and ice maker replaced