We serviced a
MAH5500BWW WHIRLPOOL
Model WASHER
Near Strongsville, OH 44136
Chad P.
Job Details: 04/20/2017
Found pressure switch open. Both high and low fill switches failed. Needs pressure switch replaced. ; ordrng 1 12001891 (switch,pressure),
Near Bedford Heights, OH 44146
Tim G.
Job Details: 04/20/2017
GE over the range microwave PVM9195F1SS, Installed new switches, holder, and lever. Tested unit with a cup of water, op test good.
We serviced a
MDB7749SBM2 MAYTAG
Model DISHWASHER
Near North Royalton, OH 44133
Chad P.
Job Details: 04/20/2017
Installed handle and control panel. Op test ok. ; Job Cmpltd
We serviced a
KODE500ESS01 KITCHENAID
Model WALL OVEN
Near Strongsville, OH 44149
Chad P.
Job Details: 04/20/2017
Installed convect fan. Ran bake at 400. Op test ok. ; Job Cmpltd
We serviced a
NTW4516FW1 AMANA
Model WASHER
Near Garfield Heights, OH 44105
Chad P.
Job Details: 04/20/2017
Found hot water off. Turned on. Ran normal wash and drain spin. Op test ok. ; Job Cmpltd
We serviced a
GTZ21GBEBSS GE
Model REFRIGERATOR
Near Mayfield Heights, OH 44124
Brian B
Job Details: 04/20/2017
CC of loud fan noise from freezer. Removed the fz back panel. Checked the fz fan, no ice build up. Could not duplicate the problem. Made sure fan cover is tight and not vibrating. Optest ok. ; Job Cmpltd
We serviced a
MVWB835DW1 WHIRLPOOL
Model WASHER
Near Middleburg Heights, OH 44130
Brian B
Job Details: 04/20/2017
Replaced listed parts. Brought back core for return. Ran calibration and auto test. Ran a rinse and spin. Optest ok.; Job Cmpltd,
Near Streetsboro, OH 44241
Tim G.
Job Details: 04/20/2017
Admiral top load washer ATE4676BQ1, Customers complaint is that the unit goes off balance. Checked units error history and found a F0E5 off balance load detected. Tested unit wilh a load of large bath towels in the rinse and spin to find the unit to spin
Near Garrettsville, OH 44231
Tim G.
Job Details: 04/20/2017
Frigidaire refrigerator FGHB2866PP3, Customers complaint is that the unit will not produce ice. Customer stated they just replaced the water filter and the ice stopped shortly after that. Checked and found the fill tube frozen caused by the low pressure b
We serviced a
KENMORE REFRIGERATOR
Model 363.78592896
Near Madison, OH 44057
Eric M.
Job Details: 04/20/2017
Comp still not making ice. Mold full of frozen cubes. Cycled im, heater not on. Checked resistance of the heater, heater open, needs im replaced. Quoted $98 labor. Gave senior discount. Repair declined, estimate only.; , Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WFW95HEXR2
Near Chardon, OH 44024
Robert A.
Job Details: 04/19/2017
Found door locked, lock light flashing, opened door, ran diognastics, mcu failure, lock failure, mcu recieving 120vac, ohmed motor, good, needs lock and mcu; ordrng 1 WP8183270 (LOCK 101.73) and 1 WPW10374126 (MCU224.14), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 4/24 MON ! [**],
We serviced a
GE WASHER
Model GTWN2800D2WW
Near Concord Township, OH 44060
Dan H
Job Details: 04/19/2017
Customer complaint that unit is leaking, found hole in drain pump housing caused by underwire from a bra( see pic, underwire found under drain pump), unit needs new drain pump, also noticed customer has plastic style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; ordrng 1 WH23X10043 (PUMP66.57), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 4/24 MON !,
We serviced a
WHIRLPOOL WASHER
Model WFW8740DW1
Near Beachwood, OH 44122
Dan H
Job Details: 04/19/2017
Customer complaint that door is locked and unit just makes noise when plugged in, unit unplugged when tech arrived, plugged unit in, drain pump started, display flashing f3e1, ran diagnostics found f1e2(motor control error), f3e1( water level system error) ,and f8e3(overflow condition) error codes, ran diagnotics quick test cycle, unit filled to correct level, agitated, drained, spun, unit completed test cycle, unit passed tech sheet tests for error codes shown, unable to duplicate the problem, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent, also noticed customer has plastic style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd, saved tckt
We serviced a
ADMIRAL WASHER
Model ATW4675YQ1
Near South Euclid, OH 44121
Dan H
Job Details: 04/19/2017
Installed new control, op test good ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB00
Near Cleveland, OH 44102
Dan H
Job Details: 04/19/2017
Installed new evaporator fan motor, op test good ; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KUDS30CXSS0
Near Fairview Park, OH 44126
Dan H
Job Details: 04/19/2017
Installed new hinges, op test good ; Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MEDB400VQ0
Near Mentor-on-the-Lake, OH 44060
Eric M.
Job Details: 04/19/2017
Comp no heat. Plastic accordian style vent hose attached to dryer (see pic), fire hazard, needs to be replaced with either a semi-rigid or solid metal vent. Good 120/240 vac. at terminal block. Removed front panel, interior full of lint, removed drum, front and rear felt drum bearings worn and no longer fully attached to drum, measure resistance of the heater, heater open, good 240 vac to heater. Needs to be vacuumed out, not covered by extended warranty, quoted $98 labor for cleaning of interior of dryer, needs heater and drum replaced.; ordrng 1 W10549614 (DRUM) and 1 WP8544771 (HEATER), saved tckt [SdLink\290489a.png],
We serviced a
MAYTAG WASHER
Model MVWC6ESWW1
Near Chardon, OH 44024
Robert A.
Job Details: 04/19/2017
Cust states that at end of cycle, water enters unit for 15sec, Watched cycle 4x, unable to duplicate, op test ok; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS00
Near North Olmsted, OH 44070
Dan H
Job Details: 04/19/2017
Installed new ice box seal kit, op test good ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSF26C3EXY01
Near Andover, OH 44003
Arthur V
Job Details: 04/19/2017
Found fill tube line frozen. Possible this happened when working on dispenser issues-- cleared line and manually cycled ice maker unit cycled and filled. Unit op test good ; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WFW9500TW03
Near Conneaut, OH 44030
Arthur V
Job Details: 04/19/2017
Found unit needs drain pump and door hinge -- drain pump very noisy and door hinge bent. ; ordrng 1 280187 (pump-water) and 1 WP8183202 (hinge), schdld next appmnt for 4/26 WED 8-12,
We serviced a
KITCHENAID SXS REFRIGERATOR
Model KFXS25RYMS4
Near Ashtabula, OH 44004
Arthur V
Job Details: 04/19/2017
Replaced drip pan. Op test good ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Ashtabula, OH 44004
Arthur V
Job Details: 04/19/2017
Replaced ice maker kit. Op test good. Ice maker cycled and filled ; Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MGDB835DW3
Near Garfield Heights, OH 44125
Eric M.
Job Details: 04/19/2017
Comp that the check lint screen indicator keeps coming on, and takes several tries to start. Foil accordion style vent hose attached to dryer (see pic), fire hazard, needs to be replaced with either a semi-rigid or solid metal vent. Init svc test iaw tech sheet, no faults, ran key activation and encoder test, all passed. According to the use & care manual, the check lint screen indicator will come on each time the unit is powered up as a reminder to check the lint screen, as soon as the door is opened and closed, then the cycle can be started and the indicator will go out. There were a couple of times that when start key was pressed, it did not start immediately, but did start, wetting finger did help to get it started. The unit is operating just as it was designed to operate by the manufacturer.; Job Cmpltd, O-emld tckt [SdLink\290284a.png], O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW00
Near Garfield Heights, OH 44125
Eric M.
Job Details: 04/19/2017
Comp that ff compartment was not cooling, but now is, but they have it turned up to highest temp setting for ff compartment. Good frost pattern on evap. Init forced defrost to ensure defrost ckt working, checked for 120 vac to heater, good, amp draw good, good continuity. Took out of forced defrost mode, put into svc test iaw tech sheet, all tests passed, put unit into a fixed defrost vice adaptive. Appears that everything is operating as designed, unable to find anything wrong.; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDF320PADB2
Near University Heights, OH 44118
Eric M.
Job Details: 04/19/2017
Cust had unit removed fm under counter upon arrival. Comp no water entering and not draining. Found the cover to the float switch off, and float switch lever not connected, corrected. Ran svc test iaw tech sheet, water entered and is washing, upon completion of test, all water drained, optest good.; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM12
Near Beachwood, OH 44122
Eric M.
Job Details: 04/19/2017
Replaced user interface, optest good. Cust said there is no water coming out of the dispenser and not making ice. Made sure valve was open. Disconnected the waterline fm back of valve, no water flow thru the waterline, this is a plumbing issue, not an issue with the unit. The plumber showed up and i explained that i removed the waterline fm the units valve and there was no waterflow.; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB700VQ0
Near Pepper Pike, OH 44124
Robert A.
Job Details: 04/19/2017
Replaced harnesses and mmcu, ran thru svc test iaw tech sheet, passed. Ran a rinse/spin cycle, appears to be operating normally now, optest good.; Job Cmpltd, saved tckt [SdLink\289138g.png],
We serviced a
MAYTAG REFRIGERATOR
Model MFT2776DEM00
Near Kent, OH 44240
Robert A.
Job Details: 04/19/2017
Ff 58 frz 68, nothing running, ff evap frozen, frz clear, ran diagnostics, thermistors good, ran test 4, can hear valve move, watched evaps, good, put in normal mode, unit starting to cool, op test okCust to watch; Job Cmpltd,
We serviced a
ELECTROLUX WASHER
Model EIFLS55IIW0
Near Solon, OH 44139
Robert A.
Job Details: 04/19/2017
Inspected tub and bellow, good, ran unit, good, per tech sheet, causes os torn clothes. 1. Incorrect use of chlorine bleach.2. Unfastened zippers, hooks, buckles.3. Rips, tears and broken threads.4. Overloading the washer.5. Degradation of fabric Can see rub marks on bellow, no sharp edges found, suggest smaller loads; Job Compltd
We serviced a
GDF520PGD0BB GE
Model DISHWASHER
Near Cleveland, OH 44135
Brian B
Job Details: 04/19/2017
Replaced the parts listed. Ran cycle test, optest ok.; Job Cmpltd
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Lakewood, OH 44107
Alice M.
Job Details: 04/19/2017
Updated pop. Sent pic.. CC that machine won't go through cycle. Ran diag. F8E1, no fill long fill and F7E6, motor fault. Cleared codes..Ran manual diag. Hot and cold water are working. Ran gentle agitate. Shifter moved to agitate position and machine agitated. Ran low spin. Shifter moved to spin position and machine spun. Checked lower components. Nothing found. No friction on drive train. Ran tests again. This time would not start. Ohmed out motor windings from control. Motor checks ok. Capacitor checks ok. Per tech sheet, replace machine control. Customer wants to call best buy to see if they will replace machine. Do not order part unless customer call office.; Job Cmpltd,
We serviced a
NED4655EW1 AMANA
Model DRYER
Near Cleveland, OH 44113
Brian B
Job Details: 04/19/2017
Dryer won't start. Checked voltage at terminal block. No voltage. Checked breaker box. Breaker was off. Reset breaker. Checked voltage . L1 to neutral, 120v. L2 to neutral 120v. L1 to L2, 0v. Will need qualified electrician to repair house electrical.; Job Cmpltd
We serviced a
WDF320PADW2 WHIRLPOOL
Model DISHWASHER
Near University Heights, OH 44118
Jeff M
Job Details: 04/19/2017
The dishwasher is plugged into a GFI that was tripped I recommend the cust to replace the outlet with a non-GFI outlet; Job Cmpltd,
We serviced a
GHW9200LW WHIRLPOOL
Model WASHER
Near Cleveland, OH 44102
Jeff M
Job Details: 04/19/2017
The washer has an F 11 error code miscommunications between speed and main control needs a new speed main control estimate only; ordrng 1 W10756692 (cntrl-elec) and 1 WP8181924 (CONTROL)
We serviced a
AMANA VERTICAL FREEZER
Model AFU2067AW
Near Moreland Hills, OH 44022
Robert A.
Job Details: 04/19/2017
Found evap drain frozen, cleared, op test ok; Job Cmpltd,
We serviced a
KSSC36QTS00 KITCHENAID
Model REFRIGERATOR
Near Brecksville, OH 44141
Chad P.
Job Details: 04/19/2017
Installed control assy. Unit all came back up and working except the ice door and the auger motor. Both have power. Needs auger and ice door. Office to please make sure shipping is correct. Also, plesae run cc on file for parts.
We serviced a
KCMS1555SSS2 KITCHENAID
Model MICROWAVE
Near Strongsville, OH 44136
Chad P.
Job Details: 04/19/2017
Found mag open. Needs mag and diode replaced. ; ordrng 1 W10859575 (MAG) and 1 WPW10269016 (DIODE),
We serviced a
KDTE704DBL0 KITCHENAID
Model DISHWASHER
Near Broadview Heights, OH 44147
Chad P.
Job Details: 04/19/2017
Found control panel not responding. Had 5vdc. Needs control panel replaced. Has warranty still on control panel. ; ordrng 1 WPW10537425 (CONTROL PANEL),
We serviced a
MGDC215EW1 MAYTAG
Model DRYER
Near Broadview Heights, OH 44147
Chad P.
Job Details: 04/19/2017
Found handle cracked causing it to become loose. Also, coils sticking. Needs handels and coils replaced. ; ordrng 1 W10861225 (HANDLE) and 1 WPW10328463 (COIL),
We serviced a
KDTE104ESS0 KITCHENAID
Model DISHWASHER
Near South Russell, OH 44022
Jeff M
Job Details: 04/19/2017
W10821953 Technical Service Pointer ui is not responding needs a new ui and divertor the shaft of the divertor has broken off ; ordrng 1 W10537869 (motor) and 1 W10860253 (UI),
We serviced a
JJW2730WS02 JENNAIRE
Model WALL OVEN
Near Solon, OH 44139
Jeff M
Job Details: 04/19/2017
Unit is displaying an f8e0 code low fan speed. P9-2 and P7-1 high fan speed and P8-4 and P7-1 low fan speed The fan is receiving proper voltage in the component testing section of the diagnostics mode the control registers the fans are not spinning. But i can hear the fans spin. The unit needs a new control what Tronic controls are under a five year warranty; ordrng 1 WPW10292568 (CONTROL)
We serviced a
ZBD8920DSS GE
Model DISHWASHER
Near Mentor, OH 44060
Jeff M
Job Details: 04/19/2017
Dishwashers leaking from the front from the door I leaned the dishwasher back farther is still leak and looked of the frame seals. Looked fine. So i removed the lower spray arm the unit for the most part stoped leaking unit also needs a lower door gasket and a lower spray arm; ordrng 1 WD22X10063 (arm spray lo) and 1 WD31X10131 (door inner & gasket),
We serviced a
MRT311FFFH MAYTAG
Model REFRIGERATOR
Near Geneva, OH 44041
Jeff M
Job Details: 04/19/2017
Fridge is not cooling the compressor is on. it's drawling .38 amps there is no heat transfer the evaporator has no frost pattern I do not see any indications of a leak most likely the unit just needs charged it was never charged from the factory call Greg recommended CFC tech to come out and charge the unit;
We serviced a
KMHC319EBS KITCHENAID
Model MICROWAVE
Near Rome, OH 44085
Jeff M
Job Details: 04/19/2017
The noise that the microwave is making is a normal fan noise the fans and the kitchen is very large and empty which would amplify the noise the microwave will make unit tested good; Job Cmpltd,
We serviced a
MVWC415EW MAYTAG
Model WASHER
Near Burton, OH 44021
Jeff M
Job Details: 04/19/2017
The unit had a hand full of cat toys stuck under the unit i removed the toys unit op tested good ; Job Cmpltd
We serviced a
MBF2258XEB1 MAYTAG
Model REFRIGERATOR
Near Mentor, OH 44060
Jeff M
Job Details: 04/19/2017
Drain was frozen installed new drain kit unit tested good; used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd
We serviced a
WDT720PADM WHIRLPOOL
Model DISHWASHER
Near Ashtabula, OH 44004
Jeff M
Job Details: 04/19/2017
Customer was not using rinse aid and not selecting the proper rinse cycle's; Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MEDC300BW0
Near Cleveland, OH 44104
Dan H
Job Details: 04/19/2017
Customer complaint that unit is not drying clothes, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube, started timed dry cycle, unit is heating, good airflow outside, unit is operating as designed ; Job Cmpltd,
We serviced a
JDB3600AWP3 JENNAIRE
Model DISHWASHER
Near Broadview Heights, OH 44147
Chad P.
Job Details: 04/19/2017
Installed sump assy. Op test ok. ; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model RTW4516FW0
Near Cleveland, OH 44120
Dan H
Job Details: 04/19/2017
Customer complaint that unit is not draining, found unit paused at rinse cycle, unpaused cycle, unit completed rinse cycle and advanced to spin cycle, unit is draining, unit is over loaded, ran diagnostics found f0e5(off balance)error code, unit is operating as designed , advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent, ; Job Cmpltd,
We serviced a
WFW75HEFW0 WHIRLPOOL
Model WASHER
Near Strongsville, OH 44136
Chad P.
Job Details: 04/19/2017
Found hot water turned off. Turned on and ran normal wash and service test mode. Op test ok. Advised cust that a couple of he shutoffs are leaking and she should have a plumber service them. ; Job Cmpltd,
We serviced a
GE WASHER
Model GTW460ASJ2WW
Near Ashtabula, OH 44004
Arthur V
Job Details: 04/19/2017
nit in a constant drain upon arrival. Let unit complete drain and called techline. Talked to bill. Went thru diagnostics unit getting a number 8 error pressure difference ---was told by techline to take a 1/16 drill bit and ream out opening in tub where pressure hose connects. -- did that, put into drain and spin cycle ---unit completed cycle. Op test good --no noise in spin----was told by techline small amount of flashing left in pressure hose opening causes this issue ; Job Cmpltd,
We serviced a
MEDC215EW1 MAYTAG
Model DRYER
Near Strongsville, OH 44136
Chad P.
Job Details: 04/19/2017
Corrected front nylon slide. Op test ok. ; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WFE540H0ES0
Near Ashtabula, OH 44004
Arthur V
Job Details: 04/19/2017
Replaced new cooktop. Op test good ; Job Cmpltd,
We serviced a
AFI2539ERW00 AMANA
Model REFRIGERATOR
Near North Royalton, OH 44133
Chad P.
Job Details: 04/19/2017
Installed parts listed. Op test ok. ; Job Cmpltd,
We serviced a
GE B/IN REFRIGERATOR
Model ZIRS360NXARH
Near Moreland Hills, OH 44022
Robert A.
Job Details: 04/19/2017
Installed invereter kit, plugged in unit, comp and fans running, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KDTM404EBL1
Near South Russell, OH 44022
Robert A.
Job Details: 04/19/2017
Checked unit, leveled, rt front leg sinking into floor, watched unit run, no leak found, ran diagnostic cycle, no codes, watched cycle, no leak found, op test ok; , Job compltd
We serviced a
KDFE104DSS2 KITCHENAID
Model DISHWASHER
Near Parma, OH 44134
Chad P.
Job Details: 04/19/2017
Installed lid kit and adjusters. Op test ok. ; Job Cmpltd,
We serviced a
IX6HHEXDSM01 IKEA
Model REFRIGERATOR
Near Cleveland, OH 44102
Brian B
Job Details: 04/19/2017
CC that food is freezing in ff section. Checked temps. Ranged from 33 to 36 deg. Set on 41. Entered diag, damper working properly. Went to step 212, ff temp offset. Raised 3 deg. Advised customer to monitor. Optest ok.; Job Cmpltd
We serviced a
IX6HHEXDSM01 IKEA
Model REFRIGERATOR
Near Cleveland, OH 44102
Chad P.
Job Details: 04/19/2017
CC that food is freezing in ff section. Checked temps. Ranged from 33 to 36 deg. Set on 41. Entered diag, damper working properly. Went to step 212, ff temp offset. Raised 3 deg. Advised customer to monitor. Optest ok.; Job Cmpltd
We serviced a
MVWC555DW1 MAYTAG
Model WASHER
Near Fairview Park, OH 44126
Brian B
Job Details: 04/19/2017
CC that no hot water entering machine. Ran diag.. f8E1, no fill, long fill. Ran manual diag. No hot water going in. Removed hose and found screw head blocking hose where hose is screwed to faucet. Removed obstruction. Ran calibration and test cycle. Optest ok.; Job Cmpltd,
We serviced a
GTD42GASJ0WW GE
Model DRYER
Near North Ridgeville, OH 44039
Brian B
Job Details: 04/19/2017
Replaced the belt. Ran a test cycle optest ok. ; Job Cmpltd,
We serviced a
WDT720PADM2 WHIRLPOOL
Model DISHWASHER
Near Berea, OH 44017
Brian B
Job Details: 04/19/2017
Found machine full of water. Checked drain hose. Found kink where hose connects to disposal. Rerouted drain hose. Ran diag test cycle. Optest ok.; Job Cmpltd,
We serviced a
ABL2233FES WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44120
Brian B
Job Details: 04/19/2017
CC that the ice maker is making hollow ice cubes. Found the water filter needs to be replaced. Optest ok. ; Job Cmpltd,
We serviced a
KFIS29BBBL03 KITCHENAID
Model REFRIGERATOR
Near Cleveland Heights, OH 44118
Brian B
Job Details: 04/19/2017
Replaced the part listed. Side lights started working.. freezer light still not working. Found open freezer light.replaced from surplus stock.. tested lights.. optest ok..; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSC25C6EYY02
Near Westlake, OH 44145
Dan H
Job Details: 04/19/2017
Customer complaint of knocking sound, noise is coming from ice maker after ejecting ice, unit needs new ice maker, installed new ice maker, op test good ; used 1 WPW10251076 (ICE MAKER ASSY) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAB00
Near Painesville Township, OH 44077
Arthur V
Job Details: 04/19/2017
Unit leaking at where water tank connects to filter assy. Needs water tank ; ordrng 1 W10821719 (reservoir), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 4/24 MON !,
We serviced a
KITCHENAID ICEMAKER
Model KUIC18NNXS1
Near Concord Township, OH 44060
Arthur V
Job Details: 04/19/2017
ound compressor not starting Tried test strip no good. Found start to run windings open part covered under 5 yr limited part only warranty. CFC TECH ONLY---extra time --cwow---cell number 440-487-9360----reschedule st customer request ----; ordrng 1 WPW10605286 (compressor), , schdld next appmnt for 4/27 THU !,
We serviced a
GE REFRIGERATOR
Model TFX22ZMA
Near Mentor, OH 44060
Eric M.
Job Details: 04/19/2017
Comp leaking fm fz and evap cover seal is not on the evap cover. Found the evap drain frozen, causing water to leak onto the fz bottom and freeze, then it melts and leaks. The evap cover gasket is bent over and not able to get it back on the cover, looked up part, part has been discontinued and is no longer available. Steamed out evap drain, have water flow.; , Job Cmpltd,
We serviced a
AMANA WASHER
Model ALW780QAW
Near Mentor, OH 44060
Eric M.
Job Details: 04/19/2017
Comp that the agitator broke off, flew up, and popped the lid open. Found the drive bell appears to have broken off, and is stuck inside of the agitator. Needs drive bell and agitator replaced.; ordrng 1 39508P (drv bell/seal kit 1938) and 1 40000501W (agitator 6232), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Cllctd $107.74 Check # 1440, schdld next appmnt for 4/24 MON !,
We serviced a
CAE2743BQ0 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44102
Brian B
Job Details: 04/18/2017
CC that machine will not start cycle. When plugged in drain pump starts humming. Replaced pump from t/s. When plugged in, new pump starts running and does not stop.tried to place control into diag. Would not enter diag. Checked voltages on control oer tech sheet. 120v and 5 and 13 dc are present but control will not respond. Let run for over 10 min. Did not reset. Will also need new control.
We serviced a
MVWC200BW0 MAYTAG
Model WASHER
Near Avon Lake, OH 44012
Paul H.
Job Details: 04/18/2017
Seal has failed, causing water to leak and displace oil in gearcase, needs gearcase/seal, unit also has shifter faulter, shifter is t/s but if used before return visit may not have on hand, ordering shifter as well; ordrng 1 W10771758 (gearcase) and 1 WPW10006355 (actuator)
We serviced a
WTW5520SQ0 MAYTAG
Model WASHER
Near Sheffield Lake, OH 44054
Paul H.
Job Details: 04/18/2017
Timer not advancing, motor on timer is out and timer needs replaced; ordrng 1 WPW10042330
We serviced a
WRF560SMYW04 WHIRLPOOL
Model REFRIGERATOR
Near Sheffield Lake, OH 44054
Paul H.
Job Details: 04/18/2017
Unit is not defrosting, blocking air flow to RC, placed in forced defrost, heater activated, proving heater circuit good, needs main board; ordrng 1 W10836822 (cntrl-elec)
We serviced a
WTW7000DW0 WHIRLPOOL
Model WASHER
Near North Ridgeville, OH 44039
Paul H.
Job Details: 04/18/2017
Ran diag, f7e5 shifter, f0e5 off balance, f0e3 over load, f2e1 stuck key, cleared, ran spin test, ratcheting sound, definitely needs a shifter; ordrng 1 W10754448 (clutch)
We serviced a
NED4655EW1 AMANA
Model DRYER
Near LaGrange, OH 44050
Paul H.
Job Details: 04/18/2017
Verified no heat, said timer wasn't advancing either, checked source, 120 to L1, about 30V to L2, L1-L2 comes in at about 45V, advised to have an electrician repair; Job Cmpltd,
We serviced a
WFE540H0AS1 WHIRLPOOL
Model RANGE
Near Bay Village, OH 44140
Paul H.
Job Details: 04/18/2017
Replaced bake element, tested by preheating to 350F, heated to temp, temp good.
We serviced a
GI6SDRXXY07 WHIRLPOOL
Model REFRIGERATOR
Near Bay Village, OH 44140
Paul H.
Job Details: 04/18/2017
Manually cycled IM, harvested, issue appears to be harvest thermostat, replaced IM from t/s, cycled and filled, op test ok.; used 1 W10882923 (ICE MAKER ASSY) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDT00
Near Rocky River, OH 44116
Dan H
Job Details: 04/18/2017
, Installed new thermostat, op test good, advised customer to allow 24 hours for refrigerator to reach proper temperatures; Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model WGD9400SW2
Near Aurora, OH 44202
Robert A.
Job Details: 04/18/2017
Found idler pully siezing, replaced, ran unit, op test okCust has a foil accordion style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.; used 1 279640 (PULLEY-IDLER) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSC25C6EYY02
Near Westlake, OH 44145
Dan H
Job Details: 04/18/2017
Customer complaint of knocking sound, noise is coming from ice maker after ejecting ice, unit needs new ice maker, installed new ice maker, op test good ; used 1 WPW10251076 (ICE MAKER ASSY) from stock, Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Maple Heights, OH 44137
Dan H
Job Details: 04/18/2017
Customer complaint that unit is going off balance during bedding cycle, ran diagnostics, no error codes found, found unit leaning slightly back, leveled unit, ran drain and spin cycle with wet bed sheets, unit spun sheets to almost dry, unit did not go off balance or walk off platform, Unit is operating as designed ; Job Cmptd
We serviced a
WHIRLPOOL RANGE
Model WFC150M0EB0
Near Maple Heights, OH 44137
Dan H
Job Details: 04/18/2017
Installed new broil element and control, op test good ; Job
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC0
Near WARRENSVL HTS, OH 44128
Dan H
Job Details: 04/18/2017
Installed transmission, stator, rotor, and clutch, op test good, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM04
Near Concord Township, OH 44077
Arthur V
Job Details: 04/18/2017
ried to clean rust colored markings on right side fresh food door. No good. Needs door assy Advised cust special order up to 6 weeks for delivery (please send to correct address) ; ordrng 1 13107319SQ (dor-fip ss) and 1 WPW10393265 (nameplate), schdld next appmnt for 4/25 TUE !,
We serviced a
WHIRLPOOL REFRIGERATOR
Model KFIS25XVWH3
Near Highland Heights, OH 44143
Eric M.
Job Details: 04/18/2017
Replaced and programmed hv board, optest good.; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW7000DW0
Near Lyndhurst, OH 44124
Gail V.
Job Details: 04/18/2017
Comp leaving white lint on dark clothing, cust showed me pics on her phone, she says they come out of the washer like that. Asked her what she uses to clean the washer, she said she uses bleach, and does it every 30 days, but has not used affresh or any other cleaning product. There is a ring about 2/3rds of the way up the basket that appears to be fabric softener buildup that can be removed with a little elbow grease. Checked hot water temp in sink, is at 130 degrees. Init svc test iaw tech sheet, no faults, ran auto test, passed, calibrated. Called wptl, spoke to bill (sr#: 7718836191), said the ring around the basket is fm non-diluted fabric softener and excess fabric softener, not using a manufacturer approved washer cleaner like affresh, and excess detergent. Cust needs to use no more than 1.5 tbsp of HE detergent, same with the fabric softener, and to dilute the fabric softener with hot water prior to putting it into the dispenser.; Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Wickliffe, OH 44092
Eric M.
Job Details: 04/18/2017
Cust showed pop. Comp of occasional squealing sound that eventually goes away. Found a button stuck in the felt bearing, removed, op test good.; Job Cmpltd,
We serviced a
FRIGIDAIRE FRONT LOAD WASH
Model FAFW3801LW4
Near Streetsboro, OH 44241
Robert A.
Job Details: 04/18/2017
Installed controls, ran unit, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW4880AW1
Near Aurora, OH 44202
Robert A.
Job Details: 04/18/2017
Installed gearcase, cam kit and shifter, ran recal cycle, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model HR41018134
Near Ravenna, OH 44266
Robert A.
Job Details: 04/18/2017
We serviced a
MVWB835DW1 MAYTAG
Model WASHER
Near North Ridgeville, OH 44039
Jeff M
Job Details: 04/18/2017
Ran a rinse and spin with 6 large towels, a little harmonic vibration was present, but unit is on second floor, proceeded well within parameters, discussed loading, op test ok.; Job Cmpltd
We serviced a
MGT8720DS02 MAYTAG
Model RANGE
Near Lorain, OH 44055
Paul H.
Job Details: 04/18/2017
Replaced manifold, all valves staying off, require inward pressure to turn on, op test ok.; Job Cmpltd,
We serviced a
WRF736SDAF10 WHIRLPOOL
Model REFRIGERATOR
Near Avon Lake, OH 44012
Paul H.
Job Details: 04/18/2017
Waterline cracked at elbow, was able to cut back, tested by pulling water at door, no more leaks.;
We serviced a
WTW8500DW1 WHIRLPOOL
Model WASHER
Near Lorain, OH 44053
Paul H.
Job Details: 04/18/2017
Ran a rinse and spin with 6 large towels, went through fine, no noise, discussed loading, op test ok.; Job Cmpltd
We serviced a
MGR8800FZ0 MAYTAG
Model RANGE
Near Cleveland, OH 44121
Jeff M
Job Details: 04/18/2017
Explain to the customer I guess that she was smelling was the first few seconds prior to the unit lighting unit tested good; Job Cmpltd,
We serviced a
WRX988SIBM03 WHIRLPOOL
Model REFRIGERATOR
Near University Heights, OH 44118
Jeff M
Job Details: 04/18/2017
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
JGB295SER1SS GE
Model RANGE
Near Cleveland Heights, OH 44118
Jeff M
Job Details: 04/18/2017
Customer heads in full at the bottom of your oven causing the unit to heat very unevenly she remove the tinfoil the temperatures leveled out; Job Cmpltd,
We serviced a
NED4655EW1 AMANA
Model DRYER
Near WARRENSVL HTS, OH 44128
Jeff M
Job Details: 04/18/2017
The unit has flood damage see pictures unit is no longer under warranty.; Job Cmpltd