We serviced a
GE REFRIGERATOR
Model GSS25QGTACC
Near Cleveland, OH 44120
Dan H
Job Details: 04/14/2017
Installed new freezer section door and water reservoir, op test good, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line ; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Brook Park, OH 44142
Dan H
Job Details: 04/14/2017
Customer complaint that unit is shaking excessively, found unit unlevel, leveled unit, manual test cycle on high speed spin, shaking is normal now, op test good ; Job Cmpltd,
We serviced a
GE REFRIGERATOR
Model PSI23MGPABB
Near Rocky River, OH 44116
Dan H
Job Details: 04/14/2017
Installed new water reservoir, op test no good, have water flow to freezer section door, unable to unclog water line in door, water line in door cannot be replaced, unit needs new door; ordrng 1 WR78X11522 (freezer section DOOR), schdld next appmnt for 4/28 FRI !,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FNAH01
Near Fairview Park, OH 44126
Dan H
Job Details: 04/14/2017
Customer complaint that unit is freezing food in fresh food section, fresh food section temperature at 43 degrees, no frozen food found, unit is operating as designed, advised customer on product placement in fresh food section; Job Cmpltd,
We serviced a
KITCHENAID RANGE
Model KSEG700EBS1
Near Rocky River, OH 44116
Dan H
Job Details: 04/14/2017
Customer complaint the cooling fan ran for an hour and a half,ran diagnostics, no error codes found, started bake for 350 degrees, cancelled after unit reached temperature, fan continued to run, fan ran 20 minutes after bake was cancelled, hot air still being blown out of control area, unit is operating as designed ; Job Cmpltd,
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017FS0
Near Mentor, OH 44060
Arthur V
Job Details: 04/14/2017
Replaced control bd. Used original lamp holder which was still good. New lamp holder too long for this lamp. Unit op test good. Light working and unit heating. Took wrong parts ( grates ) per GS. ; Job Cmpltd,
We serviced a
GE REFRIGERATOR
Model GFE29HSDASS
Near Andover, OH 44003
Arthur V
Job Details: 04/14/2017
Replaced all parts listed.Need gearpieces,they are broken in left side .,ordrng 1 GFE29HSDASS (GEAR ) and 1 WR02X13630 (gear lwr drw lh), schdld next appmnt for 4/21 FRI !,
Near Jefferson, OH 44047
Arthur V
Job Details: 04/14/2017
WHIRLPOOL DISHWASHEr No gasket in either parts box please order gasket reschedule per customer request GS; ordrng 1 WP8269259 (gasket), schdld next appmnt for 4/20 THU !,
We serviced a
AMANA DRYER
Model NED4655EW0
Near Mentor, OH 44060
Eric M.
Job Details: 04/14/2017
Replaced drum, optest good. Foil accordion style vent hose attached to dryer (see pic), fire hazard, needs to be replaced with either a semi-rigid or solid metal vent.; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near Mentor, OH 44060
Eric M.
Job Details: 04/14/2017
Comp leaking fm the lh corner. Checked door seal, good all the way around. Wash arms properly positioned. Lower seal good. Unit level and plumb. Iaw wpsp W10914584A: "Under various circumstances, it is possible that the reset force for the rack-rail is too great, thus applying an outward force on the dishwasher door." Correction: replace the rail assys.; ordrng 1 W11048934 (TRACK (LH)) and 1 W11048936 (TRACK (RH)), schdld next appmnt for 4/28 FRI ! [**],
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QF4A
Near Cleveland, OH 44139
Eric M.
Job Details: 04/14/2017
Comp upper spray arm broke off, and upper rack off track. Installed spray arm, put rh track back on support rollers, optest good.; Job Cmpltd,
We serviced a
AMANA WASHER
Model NTW4605EW0
Near Chester Township, OH 44026
Eric M.
Job Details: 04/14/2017
Comp not completing cycle, and has not worked since installed. Cust recently had a new ckt bkr panel installed. Checked polarity of receptacle, have open ground. Cust checked other receptacles in house, all showing same thing, no ground. Cust needs a licensed electrician to repair the receptacles and get them grounded. Init fault code display: F8e1 (long/no fill); F5e1 (lid switch fault), cleared. Ran manual valve and lid lock tests, passed. Calibrated, ran auto test, all passed. Needs receptacle grounded.; Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Mayfield Heights, OH 44124
Eric M.
Job Details: 04/14/2017
Comp will not start. Foil accordion style vent hose attached to dryer (see pic), fire hazard, needs to be replaced with either a semi-rigid or solid metal vent. Found the pwr cord intalled backwards, corrected. No 240 vac at terminal block, but have 120 vac, dryer starts and runs, but no heat, cust needs a licensed electrician to restore 240 vac to dryer in order for it to heat.; Job Cmpltd,
We serviced a
KITCHENAID COOK TOP
Model KECC607BBL01'
Near Beachwood, OH 44122
Eric M.
Job Details: 04/14/2017
Comp of F1E0 (replace user interface), cust resets pwr at ckt breaker, works for short period of time, then displays fault code again. Attempt to enter svc test no good, attempted several times. Some keys on ui non-responsive. Needs the user interface and appliance manager replaced, as in previous experience, when replacing just the user interface, new faults come up, which then requires the appliance manager to be replaced. Not available until 2/21, needs appt after 1 pm.; ordrng 1 WPW10387653 (APPLIANCE MANAGER) and 1 WPW10545370 (USER INTERFACE), schdld next appmnt for 4/21 FRI 1-4 [**],
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Kent, OH 44240
Robert A.
Job Details: 04/14/2017
Installed sump asm, ran unit, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model ITW4400SQ0
Near Kent, OH 44240
Robert A.
Job Details: 04/14/2017
Checked over unit, found adj doggs broken, replaced, op test ok; used 1 80040 (DOGS433) from stock, , Job compltd
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Ravenna, OH 44266
Robert A.
Job Details: 04/14/2017
We serviced a
MAYTAG DISHWASHER
Model MDB8979SFZ2
Near Atwater Township, OH 44201
Robert A.
Job Details: 04/14/2017
Complaint of steam/condensation top rt of C/b inspected unit, door seal good, unit level, ran unit, watched prewash and wash cycle, unable to duplicate, called wptl gauge, said to install a steam blanket Part # w10380479Sr 7718810902Cust stated that rails are sticking again; ordrng 1 W10915185 (RAIL) and 1 W10915186 (RAIL) and 1 w10380479 (shield), schdld next appmnt for 4/19 WED !,
We serviced a
WHIRLPOOL WASHER
Model WFW72HEDW0
Near Brimfield, OH 44240
Robert A.
Job Details: 04/14/2017
Installed control and panel, ran diagnostic test cycle, good, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WFE540H0ES0
Near Ashtabula, OH 44004
Arthur V
Job Details: 04/14/2017
Order cooktop discolored spots that don,t come off. ; ordrng 1 W10472035 (cooktop), schdld next appmnt for 4/19 WED !,
We serviced a
KITCHENAID DISHWASHER
Model DISHWASHER
Near Fairview Park, OH 44126
Dan H
Job Details: 04/14/2017
Customer complaint that door opens passed 90 degrees, found hinges bent, unit needs new hinges; ordrng 1 WP8534853 (HINGE RH 86.73) and 1 WP8534854 (HINGE LH86.86), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
KDFE104DSS2 KITCHENAID
Model DISHWASHER
Near Parma, OH 44134
Chad P.
Job Details: 04/14/2017
Found adjusters broken. Also, cap for disp fell off. Needs both repaced. ; ordrng 1 W10888684 (LID KIT) and 2 WPW10546503 (ADJUSTER)
We serviced a
JDB3600AWP3 JENNAIRE
Model DISHWASHER
Near Broadview Heights, OH 44147
Chad P.
Job Details: 04/14/2017
Found hose in sump assy leaking. Needs sump assy replaced. ; ordrng 1 WPW10234567 (PUMP ASSY),
We serviced a
KODE500ESS01 KITCHENAID
Model WALL OVEN
Near Strongsville, OH 44149
Chad P.
Job Details: 04/14/2017
Entered disgnostics and fired all componets. Found after convect fan runs for a few minutes and becomes hot the fan becomes very loud. Needs upper convect fan replaced. ; ordrng 1 W10860984 (CONVECT FAN. )
We serviced a
GTWN7450D0WW GE
Model WASHER
Near Strongsville, OH 44149
Chad P.
Job Details: 04/14/2017
Found leveling feet will not stay in place. Found service pointer for this issue and software update. Needs brackes, feet and software updated. Please schedule for last call of the day. ; ordrng 4 WH02X10391 (foot and base asm)s and 1 WH16X10170 (bar cross rear btm) and 1 WH16X10182 (front leg support rh) and 1 WH16X10183 (front leg support lh) and 1 WH98R10206 (SOFTWARE UPDATE)
We serviced a
KBFS25EWMS10 KITCHENAID
Model REFRIGERATOR
Near Parma, OH 44129
Alice M.
Job Details: 04/14/2017
Found duck bill failed. Installed drain tube kit and cleared line and ice. Op test ok. ; used 1 W10619951 (TUBE-DRAIN) from stock,
We serviced a
KITCHENAID SXS REFRIGERATOR
Model KFXS25RYMS4
Near Ashtabula, OH 44004
Arthur V
Job Details: 04/14/2017
Found drain tube kit needed. Removed ice using steam. After replacing drain tube unit leaking. Found crack in drain pan. Needs drain pan ; ordrng 1 WPW10655368 (pan-drip), used 1 W10619951 (TUBE-DRAIN) from stock, schdld next appmnt for 4/19 WED !,
We serviced a
MDB6000AWW WHIRLPOOL
Model DISHWASHER
Near Broadview Heights, OH 44147
Chad P.
Job Details: 04/14/2017
Found no power to unit. Turned switch on counter on. Op test ok.
We serviced a
110.28002011 kenmore
Model washer
Near Strongsville, OH 44149
Chad P.
Job Details: 04/14/2017
Found hot and cold reversed. Corrected. Op test ok. ; Job Cmpltd
Near Euclid, OH 44117
Eric M.
Job Details: 04/14/2017
KITCHENAID REFRIGERATOR EM there 4/14 FRI, 8:55 to 9:54, Comp leaking fm top rh side, found the tube cracked fm filter housing, needs reservoir replaced. There are several service pointers concerning several issues, moisture/ice back wall of ff compartment and on fascia. Going t
We serviced a
WHIRLPOOL RANGE
Model WFE710H0AS0
Near Ravenna, OH 44266
Robert A.
Job Details: 04/14/2017
Installed and tested bake element, op test ok; Job Cmpltd,
We serviced a
KUDT03FTSS3 WHIRLPOOL
Model DISHWASHER
Near Strongsville, OH 44149
Chad P.
Job Details: 04/14/2017
Installed control panel, control, harness and bimetal. Op test ok. Placed core on truck for return. ; Job Cmpltd,
We serviced a
WFW87HEDW WHIRLPOOL
Model WASHER
Near Westlake, OH 44145
Brian B
Job Details: 04/14/2017
Cust showed pop. CC that the unit will turn on then turn off. Verified problem. Reset power. Ran diag.. no codes. Ran CO test cycle.. completed successfully.. ran normal cycle. Optest ok. May have been glitch in main board.; Job Cmpltd,
We serviced a
WRT311FZDB00 WHIRLPOOL
Model REFRIGERATOR
Near Avon, OH 44011
Brian B
Job Details: 04/14/2017
Checked temps. 8deg frz.... 64 ff.... found evap not defrosting. Solid ice buildup on evap. Used stemer to clear ice. Found found harness connector not plugged in. Reseated connector. Defrost heater on at 400 watts. Optest ok.; Job Cmpltd,
We serviced a
WRF736SDAM11 WHIRLPOOL
Model REFRIGERATOR
Near Avon, OH 44011
Brian B
Job Details: 04/14/2017
CC of buzzing noise. And frost buildup in freezer. Door was most likely not shut tight. Checked slides and door gasket and door closure. Door closing properly. Used steamer to clear frost. Ran diag and tested all fan motors and compressor. Found condensor coils clogged up. Cleaned condensor coils. Machine operating properly.
We serviced a
KSF26C4XYY03 KITCHENAID
Model REFRIGERATOR
Near Wickliffe, OH 44092
Jeff M
Job Details: 04/14/2017
Freezer and fridge door are rusting customer states that the doors are covered under a warranty I explained to her the authorization code does not cover parts please call the customer assistance number.; ordrng 1 LW10365619 (dor-fip ms) and 1 LW10410951
We serviced a
WHIRLPOOL DISHWASHER
Model WDF750SAYB3
Near Euclid, OH 44132
Eric M.
Job Details: 04/14/2017
Comp not cleaning. Init svc test iaw tech sheet: 4-3 (wash motor-not running); 6-6 (cool water), cleared, ran thru auto test, fills, wash motor not running. Verified wash pump getting pwr, needs pump/motor assy replaced. Not available until 2/20.; ordrng 1 WPW10605057 (PUMP/MOTOR ASSY), schdld next appt 4/20 Thur!
We serviced a
WHIRLPOOL WASHER
Model WTW5800BW0
Near Auburn Township, OH 44023
Robert A.
Job Details: 04/14/2017
Ran diagnostics, lid lock fault, speed sensor fault, unable to hit target speed, tested lock, ng, tested sensor, ng, replaced both, ran recal, good, op test ok; used 1 W10404050 (LATCH53.23), and 1 WPW10006355 (ACTUATOR57.13) from stock, Cllct, Job Cmpltd,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GHSC239DW0
Near Cleveland, OH 44102
Dan H
Job Details: 04/14/2017
Wrong part ordered, need to order correct part; ordrng 1 241708102 (CNTRL), schdld next appmnt for 4/21 FRI 8-12,
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Westlake, OH 44145
Dan H
Job Details: 04/14/2017
Customer complaint that unit makes loud noise during spin cycle, ran manual test cycle for high speed, heard fill hoses vibrating against back of cabinet, adjusted hoses, no unusual noises heard now, op test good, also noticed customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXBL8
Near Rocky River, OH 44116
Dan H
Job Details: 04/14/2017
Customer complaint that unit is not starting, started normal wash cycle, unit filled, wash motor did not start, found plastic tabs from old style upper rack adjusters lodged in chopper blade, removed plastic tabs, started normal wash cycle, unit filled motor started, op test good ; Job Cmpltd,
We serviced a
KENMORE GAS DRYER
Model 110.76002011
Near Rocky River, OH 44116
Dan H
Job Details: 04/14/2017
Customer complaint of loud squeal during use, confirmed, found idler pulley worn, unit needs new idler pulley, installed new idler pulley, op test good ; used 1 279640 (PULLEY-IDLER21.10) from stock, , Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDT00
Near Rocky River, OH 44116
Dan H
Job Details: 04/14/2017
Customer complaint that unit is not cooling, fresh food section temperature at 42 degrees, freezer section temperature at 5 degrees, temperature set to coldest setting, evaporator fan is running, evaporator has good frost pattern, compressor and condenser fan are running, compressor amp draw at 0.9 amps, unit needs new thermostat; ordrng 1 W10866230 (TSTAT), schdld next appmnt for 4/18 TUE !,
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBWH03
Near Mentor, OH 44060
Eric M.
Job Details: 04/14/2017
Replaced pad, optest good.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Jobcompltd
We serviced a
MAYTAG DRYER
Model MGD5500FW0
Near Aurora, OH 44202
Robert A.
Job Details: 04/14/2017
Found paint pealing, needs drum asm; ordrng 1 W10381481 (drum), schdld next appmnt for 4/18 TUE ! [**],
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IVSS3
Near Highland Heights, OH 44143
Eric M.
Job Details: 04/13/2017
Comp not cleaning. Checked water temp in sink: 108, not hot enough per manufacturers specifications, recommended cust increase temp on hot water heater. Init svc test iaw tech sheet, put cups on upper rack, filled, water not making it to upper rack, have a weak wash pump. Quoted $128 labor to replace pump. Repair declined, estimate only.; , Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WFE540H0AS1
Near Bay Village, OH 44140
Dan H
Job Details: 04/13/2017
Customer complaint that oven is not heating, found bake element broken, element is receiving 240vac, unit needs new element; ordrng 1 W10779716 (ELEMENT55.77), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 4/18 TUE !,
We serviced a
JENN-AIR WINE COOLER
Model JUW24FLARS00
Near Westlake, OH 44145
Dan H
Job Details: 04/13/2017
Customer complaint that display is blank and unit is not cooling, temperature at 62 degrees, compressor is running, evaporator fan is not running, display is blank, user interface is unresponsive, no lights working in unit, found no power to evaporator fan or display, or lights, unit needs new inverter; ordrng 1 W10646523 (invrtr-box), schdld next appmnt for 4/24 MON !,
We serviced a
WHIRLPOOL WASHER
Model MVWC416FW0
Near Cleveland, OH 44102
Dan H
Job Details: 04/13/2017
Customer complaint that unit fills but doesnt advance to wash cycle, ran diagnostics, found f8e1(long/no fill) error code, started normal wash cycle, found water barely entering unit, found supply valves barely opened, opened supply valves completely, unit filled and advanced to wash cycle, op test good, also noticed customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent ; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDF770SAFZ1
Near Cleveland, OH 44109
Dan H
Job Details: 04/13/2017
Customer complaint that unit is not cleaning dishes, placed glasses upright in racks, started normal wash cycle, incoming water temperature at 83 degrees, unit filled and began wash cycle, glassed filled, unit is operating as designed, found rinse aid empty, advised customer on proper soap usage, to run hot water at sink before starting unit and to fill rinse aid ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Ashtabula, OH 44004
Arthur V
Job Details: 04/13/2017
Found ice maker not cycling. Needs ice maker ordrng 1 W10882923 (ICE MAKER ASSY ), used 1 W10882923 (ICE MAKER ASSY) from stock, schdld next appmnt for 4/19 WED !,
We serviced a
KITCHENAID RANGE
Model KERS205TSS4
Near WARRENSVL HTS, OH 44122
Dan H
Job Details: 04/13/2017
Customer complaint that left front and right front elements are not working, confirmed, found burner knobs broken for left front and right front element, switched knobs from right rear and left rear elements, left front and right front elements work, unit needs two new knobs(ss), customer to install; ordrng 2 WPW10160371 (KNOB15.22)
We serviced a
GE MICROWAVE OVEN
Model PT970SR3SS
Near Beachwood, OH 44122
Dan H
Job Details: 04/13/2017
Customer complaint that unit blew fuse , customer stated they want unit replaced as this is the third repair attempt, found thermal fuse open, jumped out thermal fuse, placed glass of water in unit and heated it for 1 minute, unit heated and did not blow jump breaker, repeated 10 more times, jump breaker never blew, unit needs new thermal fuse, dropped first fuse deep inside microwave/oven cabinet and unable to retrieve, installed new fuse, op test good ; used 2 W10138793 (FUSE, MICROWAVE) from stock, Job Cmpltd,
We serviced a
KITCHENAID MICROWAVE
Model KHMS2040WSS0
Near Aquilla, OH 44024
Arthur V
Job Details: 04/13/2017
Customer complaint that unit caught fire, found evidence of fire inside microwave cavity, no evidence of fire inside cabinet where components are located, placed glass of water inside unit and heated for 1 minute, unit heated repeated for 2 minutes, unit heated, nothing started burning, repeated several times with same results, humidity sensor tests good, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KSRG25FKBL03
Near Fairport Harbor, OH 44077
Arthur V
Job Details: 04/13/2017
Found fill tube frozen after thawing out fill tube cycled ice maker op test good. ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model W8TXNWFBQ00
Near MENTOR ON THE, OH 44060
Arthur V
Job Details: 04/13/2017
Tightened fitting for water supply line. Cycled icemaker icemaker filled no leaks. Customer to monitor ; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF300ESS01
Near Cleveland Heights, OH 44118
Eric M.
Job Details: 04/13/2017
Comp ice maker is flowing into the bucket. Found the fill tube too far into the funnel, causing water to come out of funnel, re-positioned fill tube, force cycled im, optest good.; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model MVWC360AW0
Near Cleveland, OH 44106
Eric M.
Job Details: 04/13/2017
Replaced mmcu, calibrated, ran auto test, passed, optest good.; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model ARB2117AW
Near Bratenahl, OH 44108
Eric M.
Job Details: 04/13/2017
We serviced a
WHIRLPOOL RANGE
Model WFE710H0AS1
Near Cleveland, OH 44121
Eric M.
Job Details: 04/13/2017
se auth # W9BKS00DPL1. Replaced erc and sensor, heated up to 350, optest good.; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAW04
Near South Euclid, OH 44121
Eric M.
Job Details: 04/13/2017
Comp was making a rattling sound. But has not heard it since last night. Found the condenser coils vibrating, added some foam padding to the top and bottom of the condenser coils, sound gone, optest good.; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW00
Near Streetsboro, OH 44241
Robert A.
Job Details: 04/13/2017
Found ice bin full, put i/m arm down, i/m cycled and filled, op test ok; Job Cmpltd,
We serviced a
AMANA WASHER
Model WTW4816FW1
Near Randolph Township, OH 44201
Robert A.
Job Details: 04/13/2017
Ran drain and spin, good, ran diagnostics, long or no fill, checked valves, slow cold water, cleaned valve screens, tested, good water flow, ran recal, op test ok; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS00
Near Shalersville Township, OH 44241
Robert A.
Job Details: 04/13/2017
Recovered refrigerant, replaced ff evap comp and drier, pulled 28"vac w/pump, watched, no change, charged 5.5 oz r134a, unit cooling, ran test 4, good, op test ok; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Bedford Heights, OH 44146
Robert A.
Job Details: 04/13/2017
Found 120vac at c/b, no response from ui, needs c/b; ordrng 1 W10812420 (CONTROL), schdld next appmnt for 4/18 TUE !
We serviced a
MVWC425BW0 MAYTAG
Model WASHER
Near Parma, OH 44129
Jeff M
Job Details: 04/13/2017
Pulley cover guard was rubbing against the pulley I added two plastic washers unit tested good; used 2 WASHERS from stock
We serviced a
WFC150M0EB0 WHIRLPOOL
Model RANGE
Near Maple Heights, OH 44137
Jeff M
Job Details: 04/13/2017
Heating element is broken see picture main control is not supplying the proper amount of power to the heating elements also needs a main control; ordrng 1 W10856603 (ELEMENT ) and 1 W11032186 (CONTROL),
We serviced a
MDE2500AYW MAYTAG
Model DRYER
Near University Heights, OH 44118
Jeff M
Job Details: 04/13/2017
Heating element has ground its self to the cavity the machine as soon as you plug the unit on it turns on. Estimate only customer will buy a new given the price and the age of the machine; ordrng 1 WPY308612 (HEATER),
We serviced a
KEBS277DWH6 WHIRLPOOL
Model WALL OVEN
Near Shaker Heights, OH 44122
Jeff M
Job Details: 04/13/2017
The unit has a f3 fault code runaway temperature I recommended to the customer given the age of the machine and the main control is discontinued to just buy a new machine
We serviced a
WED4900XW0 WHIRLPOOL
Model DRYER
Near Elyria, OH 44035
Brian B
Job Details: 04/13/2017
Loud noise when machine is turned on. Removed back panel found a cap and a pencil in the blower housing. Machine was still making a noise. Found the support rollers worn. Replacing the support rollers from t/s. Also, cust has foiled vent. Advised cust to replace with a semi rigid or rigid vent. ; used 1 349241T (ROLLER KIT) from stock,
We serviced a
PGB918SEM1SS GE
Model RANGE
Near Avon, OH 44011
Brian B
Job Details: 04/13/2017
CC that the stove knobs are melted. Found the stove knobs are warped from the heat from the oven. Will need new knobs. Checked the temp in the oven, heating to the correct temp. Office to order parts. Cust can install, does not need a return visit. ; ordrng 1 WB03K10302 (knob for thermostat) and 5 WB03K10303 (burner knob - qty 1)
We serviced a
GTD42GASJ0WW GE
Model DRYER
Near North Ridgeville, OH 44039
Brian B
Job Details: 04/13/2017
CC that the drum is not turning. Removed the drum, found the belt was broken. Checked the idler pulley is ok. Will need new a belt. Office to order part. ; ordrng 1 WE12M29 (BELT),
We serviced a
WGD4800XQ4 WHIRLPOOL
Model DRYER
Near North Olmsted, OH 44070
Brian B
Job Details: 04/13/2017
CC of squeling noises. Removed drum. Found worn idler pulley and drum rollers. Replaced rollers and pulley from t/s. Checked vent. Airflow good. Optest ok.; used 1 349241T (ROLLER KIT), and 1 WP691366 (PULLEY DRIVE) from stock, Job Cmpltd,
We serviced a
NTW4516FW1 AMANA
Model WASHER
Near North Ridgeville, OH 44039
Brian B
Job Details: 04/13/2017
CC that machine would not go through cycle. When plugged in , drain pump kept running. Held in start button to cancell cycle. Ran calibration and auto test. Ran drain and spin. Machine working properly.. Optest ok. ; Job Cmpltd
We serviced a
WRF736SDAM11 WHIRLPOOL
Model REFRIGERATOR
Near Avon, OH 44011
Brian B
Job Details: 04/13/2017
CC of buzzing noise. And frost buildup in freezer. Door was most likely not shut tight. Checked slides and door gasket and door closure. Door closing properly. Used steamer to clear frost. Ran diag and tested all fan motors and compressor. Found condensor coils clogged up. Cleaned condensor coils. Machine operating properly.
We serviced a
AFI2539ERW00 AMANA
Model REFRIGERATOR
Near North Royalton, OH 44133
Chad P.
Job Details: 04/13/2017
Found foam from cabinet get into ice maker fill cust causing it to over flow and ice up icemaker damaging it, the ice bucket and the fill tube. Needs all replaced. ; ordrng 1 67006317 (tube-water) and 1 W10882923 (ICEMAKER) and 1 WP4373559 (COUPLING) and 1 WPW10562191 (ICE BUCKET),
We serviced a
WRF535SMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Middleburg Heights, OH 44130
Chad P.
Job Details: 04/13/2017
Installed door. Op test ok. ; Job Cmpltd
We serviced a
WDF320PADB2 WHIRLPOOL
Model DISHWASHER
Near University Heights, OH 44118
Jeff M
Job Details: 04/13/2017
I was unable to remove the kick panel from the dishwasher the subfloor that sits underneath the tile is 4 inches underneath the tile flooring see picture also drain hose is going through the floor I think. it is not hooked to the garbage disposal see picture regardless customer needs an installer to properly install the dishwasher.; Job Cmpltd,
We serviced a
GI0FSAXVY012 WHIRLPOOL
Model REFRIGERATOR
Near University Heights, OH 44118
Jeff M
Job Details: 04/13/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
WRF736SDAM12 WHIRLPOOL
Model REFRIGERATOR
Near Beachwood, OH 44122
Jeff M
Job Details: 04/13/2017
User display is very dim see picture needs new user display; ordrng 1 WPW10590576
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI5SVAXVL01
Near Concord Township, OH 44060
Arthur V
Job Details: 04/13/2017
Unit not running. No response from display bd. Turned off and turned back on unit display would light but go right back off talked to Brian needs both boards ---had to call marcones for part number for display bd. W10882878 ; ordrng 1 W10882878 (cntrl-elec) and 1 WPW10310240 (cntrl-elec), schdld next appmnt for 4/18 TUE !,
We serviced a
ELECTROLUX DISHWASHER
Model EI24ID30QW0A
Near Aurora, OH 44202
Robert A.
Job Details: 04/13/2017
Plugged in unit, pressed start, watched unit run, excess soap in unit, ran diagnostics, no codes, started unit again, good unable to duplicate beeping, op test ok; Job Cmpltd,
We serviced a
FRIGIDAIRE DISHWASHER
Model FGHD2465NF2A
Near Euclid, OH 44123
Eric M.
Job Details: 04/13/2017
Comp rh slash guard came off again, and the lh shifted down. Applied food safe adhesive to the splash guards (ok'd by jr). Advised cust to not use unit for 24 hours to allow adhesive to cure, otherwise, the splash guards may come off again.; Job Cmpltd,
We serviced a
WTW4800BQ0 WHIRLPOOL
Model WASHER
Near Eastlake, OH 44095
Brian B
Job Details: 04/13/2017
CC that the unit will not shut off when the cycle is done. Per service bull. W10683100, unit could be in test mode. Reset the main control. Ran cycle, calibration test, drain and spin, unit did not start again. optest ok. ; Job Cmpltd,
We serviced a
MVWB765FW0 MAYTAG
Model WASHER
Near Willowick, OH 44095
Brian B
Job Details: 04/13/2017
CC that the unit is noisy. Ran diag no codes, ran a test cycle, calibration test and optest ok. , Job Cmpltd,
We serviced a
WRT311FZDW00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland Heights, OH 44118
Brian B
Job Details: 04/13/2017
CC. The the ff door keeps hitting the wall and the kick plate keeps falling off. Adjusted the rollers to have the unit lean foward. And the kick plate was not in the tabs. Optest ok. , Job Cmpltd
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB0
Near Euclid, OH 44123
Eric M.
Job Details: 04/13/2017
Comp gets to 200 degrees and does not heat up anymore. Init svc test, no faults, found temp offset at -10 degrees, set to 0 degree offset. Checked amp draw of igniter, weak, drawing 1.4 amps. Replaced igniter. Heated up to 350, optest good.; used 1 12400035 (IGNITOR) from stock, Job Cmpltd,
We serviced a
MHW6000XR0 MAYTAG
Model WASHER
Near Amherst, OH 44001
Paul H.
Job Details: 04/13/2017
Replaced ACU and MCU, ran auto test cycle, tested fine, op test ok.; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWX500BW0
Near Solon, OH 44139
Robert A.
Job Details: 04/13/2017
Found pull loose and wobbling, installed cam kit, ran recal, good, ran spin cycle, good, op test ok; used 1 W10721967 (PULLEY 36.70) from stock, , Job Cmpltd,
We serviced a
GI5SVAXVL00 WHIRLPOOL
Model REFRIGERATOR
Near Avon, OH 44011
Paul H.
Job Details: 04/13/2017
Bail arm was sticking in up position, cycled, filled, appears to have been condensation in ice maker that had froze, wiggled bail arm vigorously to clear, advised customer to monitor; Job Cmpltd
We serviced a
GLHS268ZDS7 FRIGIDAIRE
Model REFRIGERATOR
Near Westlake, OH 44145
Paul H.
Job Details: 04/13/2017
Replaced ice maker, cycled and filled, op test ok.; Job Cmpltd,
We serviced a
WFG720H0AS1 WHIRLPOOL
Model RANGE
Near Westlake, OH 44145
Paul H.
Job Details: 04/13/2017
Replaced DSI board, preheated to 350F to test, op test ok, Job Cmpltd
We serviced a
WDT780SAEM2 WHIRLPOOL
Model DISHWASHER
Near Bay Village, OH 44140
Paul H.
Job Details: 04/13/2017
Drain line does not have a high point near dispossal, odor is definitely stale water/food debris, discussed drain line installation and leaving door open, does not want to leave open, feels unit has to be the problem, does not want this unit,
We serviced a
WGD8500BW0 WHIRLPOOL
Model DRYER
Near Westlake, OH 44145
Paul H.
Job Details: 04/13/2017
Check vent light issue is air flow related, we discussed, believes it was corrected when she repositioned venting, flexible, recommended switching to semi rigid at least, for starting issue, seems to be a "dead spot" in the start winding, need to replace motor, ordrng 1 WPW10448896 (motor-drve
We serviced a
KEBS109BSS00 KITCHENAID
Model WALL OVEN
Near Bay Village, OH 44140
Paul H.
Job Details: 04/13/2017
Fuse received was open, took picture, reordering, ordrng 1 WPW10545255 (fuse-thrml),
We serviced a
KDTE204EPA2 KITCHENAID
Model DISHWASHER
Near Fairview Park, OH 44126
Paul H.
Job Details: 04/13/2017
Started a cycle to observe a static fill, temp 75F, discussed with customer, ran test cycle, verified heater operation, working fine, unit has rinse aid in dispenser, seems to be not dispensing properly, ordering dispenser, ordrng 1 W11032769 (DISPENSER),
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF302EWH01
Near Mentor, OH 44060
Arthur V
Job Details: 04/13/2017
Replaced right side door seal. Reformed using heat. Op test good ; Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model WED5550XW0
Near Euclid, OH 44132
Eric M.
Job Details: 04/13/2017
Replaced idler pulley and support rollers, vacuumed out interior of dryer, optest good.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd, O-emld tckt
We serviced a
WHIRLPOOL RANGE
Model RBS245PDT11
Near Bedford Heights, OH 44146
Robert A.
Job Details: 04/13/2017
Installed door gasket, op test ok; , Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM04
Near Concord Township, OH 44077
Arthur V
Job Details: 04/13/2017
Did not go to home Cust did not recieve package Advised office. --- GV ; to send part to tech,s home