Service History 714

We serviced a
WDT710PAYM2 whirlpool
Model dishwasher
Near Westlake, OH 44145
Paul H.
Job Details: 01/08/2018
When we arrive customer said unit was fine now,ran test to be sure ,wash pressure good,and heating is functioning good ; Job Cmpltd,
We serviced a
MVWC415EW2 maytag
Model washer
Near North Olmsted, OH 44070
Paul H.
Job Details: 01/08/2018
Agitator coming loose,tongue and grooves worn on WASHPLATE and agitator post, ordering both and bolt; ordrng 1 W10772621 (screw) and 1 W10836496 (agitator) and 1 W10846191 (washplate)
We serviced a
WFC150M0EW1 whirlpool
Model range
Near Lorain, OH 44055
Paul H.
Job Details: 01/08/2018
LR burner gets hot when baking, this is due to oven venting under this burner, no fix, front top of top panel reaching 175F, called Techline, spoke with David, SR# 7720980125, said the top panel is unregulated, unit is functioning correctly, gave customer SR# and customer care #; Job Cmpltd,
We serviced a
WFG745H0FS1 whirlpool
Model range
Near Mentor, OH 44060
Jeff M
Job Details: 01/08/2018
, Incorrect part was ordered and the incorrect part has a dent. ; ordrng 1 WPW10318550 (SS PANEL )
We serviced a
MVWB725BW0 whirlpool
Model washer
Near Concord Township, OH 44060
Jeff M
Job Details: 01/08/2018
The units bearings are failing. Needs the outer tub assembly it does not show the bearings listed separate. Extent of warranty shows that the bulkhead assembly is covered. The bearing shaft could technically be considered the bulkhead because the inner drum attaches to the top of the shaft and the motor assembly attaches to the bottom of the shaft. Customer will call Whirlpool and determine if it’s covered.; ordrng 1 W10381078 (outer tub),
We serviced a
EW30EF65GSH elecrolux
Model range
Near Madison, OH 44057
Jeff M
Job Details: 01/08/2018
Installed new parts regain control of half of the user interface the other side needs replaced.; ordrng 1 316576641 (clock/timer
We serviced a
AGR5330BAS3 AMANA
Model RANGE
Near Maple Heights, OH 44137
Corina B
Job Details: 01/08/2018
CC that the display is not lighting up. Checked outlet, good. Checked the power to the control, 120v. Will need a new control. Called SM to order part. ; ordrng 1 WPW10556708 (cntrl-elec), schdld next appmnt for 1/17 WED
We serviced a
KECC607BSS02 KITCHENAID
Model COOK TOP
Near WILOUGHBY HLS, OH 44094
Dan H
Job Details: 01/08/2018
, Customer complaint that one burner is not working, all burners are working, unit is operating as designed ; Job Cmpltd
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near WILOUGHBY HLS, OH 44094
Dan H
Job Details: 01/08/2018
Customer complaint that transmission fell out, found suspension mounts broken, installed new suspension mounts from truck stock surplus, op test good ; used 1 W11130362 (SUSPENSION ) from stock, Job Cmpltd
We serviced a
WDF330PAHB1 WHIRLPOOL
Model DISHWASHER
Near WILOUGHBY HLS, OH 44094
Dan H
Job Details: 01/08/2018
Customer complaint that unit is not operating, started normal wash cycle, unit filled and advanced to wash cycle, unit drains, unit is operating as designed ; Job Cmpltd
Near WILOUGHBY HLS, OH 44094
Dan H
Job Details: 01/08/2018
Customer complaint of loud noise, started normal dry cycle, no unusual noises heard, unit is operating as designed ; Job Cmpltd
We serviced a
MVWB835DW3 MAYTAG
Model WASHER
Near Walton Hills, OH 44146
Corina B
Job Details: 01/08/2018
CC that the unit is loud when washing. Found the tub not centered. Leveled the unit. Ran a normal load and a drain and spin.with 6 bath towels. Running as designed. Optest ok. ; Job Cmpltd
We serviced a
11060724990 KENMORE
Model DRYER
Near Solon, OH 44139
Corina B
Job Details: 01/08/2018
CC that the unit is not heating. Turned unit on, no heat. Checked vent to outside, clear. Checked the terminal, good. Checked the thermal cutoff, open. Replace the cutoff from t/s. Optest ok. ; used 1 279816 (CUTOFF) Job Cmpltd
We serviced a
MDG8400AWW MAYTAG
Model DRYER
Near Solon, OH 44139
Corina B
Job Details: 01/08/2018
CC that the drum is not turning. Turned unit on and drum started rotating. Let unit run for 10 minutes with towels in the drum. Drum is spinning freely. Turned unit on several time and started every time. Optest ok. ; Job Cmpltd
We serviced a
KHMS2056SBL2 WHIRLPOOL
Model MICROWAVE
Near Cleveland, OH 44139
Corina B
Job Details: 01/08/2018
Replaced the door and screw. Optest ok. ; Job Cmpltd
We serviced a
MVWB765FW1 MAYTAG
Model WASHER
Near Cleveland, OH 44119
Dan H
Job Details: 01/08/2018
Installed new valve, op test good ; Job Cmpltd
We serviced a
KDFE304DWH0 KITCHENAID
Model DISHWASHER
Near Highland Heights, OH 44143
Dan H
Job Details: 01/08/2018
Customer complaint of loud noise, confirmed, noise is coming from drain pump, found a large piece of glass in drain pump housing, removed, no unusual noise heard now, unit drains, op test good; Job Cmpltd
We serviced a
WMH53520CS6 WHIRLPOOL
Model MICROWAVE
Near Willoughby, OH 44094
Dan H
Job Details: 01/08/2018
Customer complaint of open/close door error code and now no power, found fuse open, jumped out, confirmed open/close door error, installed new cams and switches and fuse, op test good ; used 1 W10138793 (FUSE, MICROWAVE) from stock, Job Cmpltd
We serviced a
WRF757SDEM01 WHIRLPOOL
Model REFRIGERATOR
Near Concord Township, OH 44060
Dan H
Job Details: 01/08/2018
Installed new ice maker, op test good ; Job Cmpltd
We serviced a
WHIRLPOOL MICRO OVEN
Model WMH31017AS4
Near Parma, OH 44130
Macaulay G.
Job Details: 01/08/2018
Replaced door switch/ harness assembly. Tested and heated ok.; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8959SFZ4
Near Strongsville, OH 44136
Macaulay G.
Job Details: 01/08/2018
Customer showed video of door not closing. Top rack glides are not allowing rack to go in completely. Office to order top rack tracks.; ordrng 1 W11048934 (track) and 1 W11048936 (track), schdld next appmnt for 1/16 TUE 12-3,
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GBS
Near Strongsville, OH 44136
Macaulay G.
Job Details: 01/08/2018
Found build up and mildew in drain hose. This would be due to not being able to get through the hose when drain. Drain pump tested ok. Office to order drain hose for customer. Customer can install.; ordrng 1 WPW10545278 (hose-drain), saved
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017FW0
Near Cleveland, OH 44111
Brian B
Job Details: 01/08/2018
Found fuse open and interlocks working intermittantly. Replaced interlocks and fuse from t/s. Tested unit. Op test ok.; used 1 W10138793 (FUSE, MICROWAVE), and 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL GAS DRYER
Model WGD92HEFC0
Near Auburn Township, OH 44023
Robert A.
Job Details: 01/08/2018
Installed control and ui, tested unit, op test ok; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Ravenna, OH 44266
Robert A.
Job Details: 01/08/2018
Cc not spinning, ran diagnostics, off bal, sensor fault, ran recal, ng, found hub stripped, shaft damaged, bal ring enpty, needs basket, per entitle ment basket 120mo warrCust to let us know; ordrng 1 W10528947 (HUB26.16) and 1 W10721967 (CAM36.70) and 1 W10752719 (BASKET 10YR WARR) and 1 W10913953 (SHIFTER58.14) and 1 W11035751 (GEARCASE242.58), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, O-emld tckt
We serviced a
WRT311FZDW00 WHIRLPOOL
Model REFRIGERATOR
Near Garfield Heights, OH 44125
Chad P.
Job Details: 01/08/2018
Found cold control not tripping. Must be toggled to get unit to cool. Needs replaced. ; ordrng 1 W10866230 (CONTROL)
We serviced a
WTW5640XW0 WHIRLPOOL
Model WASHER
Near Independence, OH 44131
Chad P.
Job Details: 01/08/2018
Found main control making a strange crackling noise. Unit stored faults for control and drive system. Drive system checks good. Ran service test mode and calibration and drain spin. Unit faulted in calibration. Needs main control replaced. Office to not order parts unless contacted. Cust will likely be replacing the unit. ; ordrng 1 W10393444 (cntrl-elec),
We serviced a
WMH53520CS5 WHIRLPOOL
Model MICROWAVE
Near Rocky River, OH 44116
Paul H.
Job Details: 01/08/2018
Unit is experiencing excess moisture, checked venting, blower is not moving air, no visible obstruction, limited air flow on left, orientation is correct, ordering blower; ordrng 1 W10726505 (motor-fan)
We serviced a
WTW4900BW0 WHIRLPOOL
Model WASHER
Near Geneva Township, OH 44041
Jeff M
Job Details: 01/08/2018
The cold water is off. Unit op tested good ; Job Cmpltd,
We serviced a
WTW4900BW0 WHIRLPOOL
Model WASHER
Near Geneva Township, OH 44041
Jeff M
Job Details: 01/08/2018
The cold water is off. Unit op tested good ; Job Cmpltd
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Cleveland, OH 44109
Brian B
Job Details: 01/08/2018
Found machine making a grinding noise when washing or spinning. Hacked lower components. Noise coming from motor. Will need new motor. Office to order part. ; ordrng 1 WPW10006487 (MOTOR), schdld next appmnt for 1/16 TUE !,
We serviced a
MAYTAG DISHWASHER
Model MDB4709AWB1
Near Cleveland, OH 44106
Brian B
Job Details: 01/08/2018
Replaced panel. Ran test cycle. Op test ok.; Job Cmpltd,
We serviced a
KITCHENAID OTR MICROWAVE
Model KMHS120EBS1
Near Solon, OH 44139
Robert A.
Job Details: 01/08/2018
Found door switches warn, replaced, op test ok; Job Cmpltd,
We serviced a
KITCHENAID DLB WALLOVEN ELE
Model KODE500EBS02
Near Solon, OH 44139
Robert A.
Job Details: 01/08/2018
Ran diognastics f2e1, f1r0 disp board, replaced ui, op test ok; Job Cmpltd, saved tckt
We serviced a
GE DISHWASHER
Model GLDT690J00WW
Near Solon, OH 44139
Robert A.
Job Details: 01/08/2018
, Found seal off bottom of door, seal is crimped in place, needs inner door; ordrng 1 WD31X10114 (INNER DOOR), schdld next appmnt for 1/17 WED 8
We serviced a
MDE9700AYW WHIRLPOOL
Model DRYER
Near Madison Township, OH 44057
Corina B
Job Details: 01/08/2018
Reattached the dryer vent. Optest ok; Job Cmpltd
We serviced a
MVWX655DW1 maytag
Model washer
Near Parma, OH 44130
Chad P.
Job Details: 01/06/2018
Ran service test mode. No faults. Calibrated and ran unit with load on deep water wash. Unit did not fill enough to wash clothes in any way. Needs control replaced
We serviced a
665.13923K010 kenmore
Model dishwasher
Near North Perry, OH 44081
Jeff M
Job Details: 01/06/2018
I found the diverter motor vehicle in through the ceiling needs new diverter motor; ordrng 1 W10155344 (motor)
We serviced a
MEDX655DW1 maytag
Model dryer
Near Perry, OH 44081
Jeff M
Job Details: 01/06/2018
The back right roller is leaving a lot of rubber residue on the drum Belt has two splits and it needs a dryer repair getting a new drum; ordrng 1 4392067 (dryer repair kit) and 1 W10899578 (DRUM),
We serviced a
KMHC319ESS0 kitchenaid
Model microwave
Near Concord Township, OH 44077
Jeff M
Job Details: 01/06/2018
Installed new part unit op tested good
We serviced a
363.9550417 KENMORE
Model REFRIGERATOR
Near Cleveland, OH 44119
Dan H
Job Details: 01/05/2018
Customer complaint that ice maker will not stop making ice, found bail arm broken, unit needs new ice maker, customer does not want repair
We serviced a
AMANA DRYER
Model NGD4655EW2
Near North Ridgeville, OH 44035
Macaulay G.
Job Details: 01/05/2018
Found igniter was open. Replaced igniter. Tests ok.; used 1 279311 (IGNITOR) from stock, Job Cmpltd,
We serviced a
WFG520S0FS0 WHIRLPOOL
Model RANGE
Near Mentor, OH 44060
Corina B
Job Details: 01/05/2018
CC that the igniter doesn't lite and gas comes out. When turning oven on to 350* the igniter sparks once and lights, the flame then goes out. Will need a new spark module and control. Called SM to order parts. ; ordrng 1 W11027098 (MAIN CONTROL) and 1 WPW10511278 (module-spk), schdld next appmnt for 1/16 TUE
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAW00
Near Amherst, OH 44001
Macaulay G.
Job Details: 01/05/2018
Reservoir hose is cracking and leaking. Filter housing is also leaking. Bottom drawer cover will not allow to set to different setting and display is missing segments from water damage. Office to order reservoir, filter housing, and cover.; ordrng 1 W11168758 (RESEVOIR) and 1 WPW10238156 (housing) and 1 WPW10732686 (cover), schdld next appmnt for 1/16 TUE !,
We serviced a
WHIRLPOOL DRYER
Model WGD8800YC3
Near Avon, OH 44011
Gail V.
Job Details: 01/05/2018
Door not shutting properly. Used latch catch from other side of door to repair. Shut well now.; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS3
Near Concord Township, OH 44077
Brian B
Job Details: 01/05/2018
CC that machine is not heating. Ran diag, 7-1 fault code, no heat. Ohmed out heater circuit from control, 13 ohms, correct. Ohmed out ntc thermister from control, 59kohms, correct. Customer also said machine would run for 15 min and then shut off. Cleared code and ran full diagnostic cycle. Heater came on in interval 10 and 3 . Machine appears to be working correctly now. Except incoming water not hot enough, 65 deg. Cold water entering machine.Advised customer to call plumber to look into water temp problem. Office to pre ID main control if problem returns.; Job Cmpltd, saved tckt [SdLink
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMYW04
Near Avon Lake, OH 44012
Brian B
Job Details: 01/05/2018
Found controls set to max and temps too cold. Set control to normal for ff and frz. CC that machine makes loud noises. Ran diag and operated all loads. Found damper control making excessive noise. Will need new damper. Office to order part.; ordrng 1 WPW10257451 (DAMPER CONTROL), schdld next appmnt for 1/16 TUE !,
We serviced a
WHIRLPOOL RANGE
Model WFE320M0ES1
Near Avon, OH 44011
Brian B
Job Details: 01/05/2018
Found door damage. Will need new door vent trim. Also, corner of cooktop damaged. Lowes can sell as scratch and dent with cooktop as is. Office to order door trim. If Lowes decides to replace top, they will call office.; ordrng 1 WPW10310922 (VENT TRIM), schdld next appmnt for 1/15 MON !,
We serviced a
KITCHENAID RANGE
Model KGCU407VSS01
Near Aurora, OH 44202
Robert A.
Job Details: 01/05/2018
, Found a piece of paper towel covering orifice, cleared, burner working correct, op test ok; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Streetsboro, OH 44241
Robert A.
Job Details: 01/05/2018
Installed tracks, op test okOfr 1606002363; Job Cmpltd,
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53520CS7
Near Streetsboro, OH 44241
Robert A.
Job Details: 01/05/2018
, Found bottom door switch in closed position when door is open, replaced, op test ok; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd,
We serviced a
WMH53520CB4 whirlpool
Model micro oven
Near Concord Township, OH 44077
Jeff M
Job Details: 01/05/2018
Installed new part unit op tested good. Customer forgot to mention that one of the mounting nuts that hold the microwave in place is missing; ordrng 1 W10596040 (nut),
We serviced a
WFE540H0AS0 whirlpool
Model range
Near Strongsville, OH 44149
Chad P.
Job Details: 01/05/2018
Confirmed f3e2 error code for over temp. Unit now has no bake or broil. Elements, fuse, wiring, sensor and power all check good. Control not sending out power. Needs control replaced. Cust will be replacing unit. Office to not order parts unless contacted. ; ordrng 1 WPW10586734 (CONTROL),
We serviced a
KGRS505XSS03 KITCHENAID
Model RANGE
Near South Euclid, OH 44121
Dan H
Job Details: 01/05/2018
Customer complaint that sliding rack will not close, confirmed, found tracks bent, unit needs new sliding rack, no need to reschedule customer can install ; ordrng 1 WPW10570870 (rack-oven)
We serviced a
KUDE70FXSS6 whirlpool
Model dishwasher
Near Strongsville, OH 44136
Chad P.
Job Details: 01/05/2018
Cc complaint that unit starts but then intermittently shuts down or stops. Ran normal wash. Unit started and ran. Canceled. Unit drained. Ran service mode. Unit stored fault for open float. Float and wiring checks good. Ran service test mode. Drain pump failed test mode. Gave fault for electrical fault. Pump over heating. Needs drain pump replaced. Pleas ship parts to 11351 pearl rd, suite. 200 44136; ordrng 1 WPW10531320 (PUMP, DRAIN),
We serviced a
MDB4949SDE3 MAYTAG
Model DISHWASHER
Near Beachwood, OH 44122
Dan H
Job Details: 01/05/2018
Customer complaint of water drops on door after cycle and a smell, ran diagnostics no error codes found, incoming water temperature at 76 degrees, ran test cycle unit completed test cycle, no error codes, heater is working, advised customer to run hot water in sink before starting dishwasher, unit is operating as designed ; Job Cmpltd
We serviced a
KRFF305ESS00 KITCHENAID
Model REFRIGERATOR
Near Shaker Heights, OH 44122
Dan H
Job Details: 01/05/2018
Installed new freezer section door, op test good ; Job Cmpltd
We serviced a
KDTE254ESS2 KITCHENAID
Model DISHWASHER
Near Gates Mills, OH 44040
Corina B
Job Details: 01/05/2018
Found glass in the drain pump. Replaced the drain pump. Optest ok
We serviced a
MHW3505FW1 whirlpool
Model washer
Near North Royalton, OH 44133
Chad P.
Job Details: 01/05/2018
Cleared drain pump. Op test ok.
We serviced a
KUDS30IXWH6 kitchenaid
Model dishwasher
Near North Royalton, OH 44133
Chad P.
Job Details: 01/05/2018
Installed wheels. Op test ok. ; Job Cmpltd
We serviced a
KDTE204EBL3 kitchenaid
Model dishwasher
Near Broadview Heights, OH 44147
Chad P.
Job Details: 01/05/2018
Installed feed tub. No water to unit at this time. Line is frozen. Advised to use as normal. ; Job Cmpltd
We serviced a
WDT720PADM2 whirlpool
Model dishwasher
Near Concord Township, OH 44077
Jeff M
Job Details: 01/05/2018
I found the sump assembly seizing periodically needs new sump sump; ordrng 1 WPW10671941 (SUMP),
We serviced a
WTW7300DW0 washer
Model whirlpool
Near Kirtland, OH 44094
Jeff M
Job Details: 01/05/2018
The unit is leaking water past the bearing seal. Cust will call whirlpool to see if they can cover some of the repair; ordrng 1 W10512162 (TUB) and 1 W10754158 (stator) and 1 W10754448 (clutch) and 1 W10811956 (TRANSMISSION )
We serviced a
KEBS208SSS04 whirlpool
Model wall oven
Near Mentor, OH 44060
Jeff M
Job Details: 01/05/2018
Installed new part unit op tested good ; Job Cmpltd
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Novelty, OH 44072
Corina B
Job Details: 01/05/2018
CC that the unit will not start. Checked the outlet, good. Checked the main control 120v. Will need a new control. Called SM to order part. ; ordrng 1 W11116592 (CONTROL), schdld next appmnt for 1/16 TUE
We serviced a
WDF520PADM7 WHIRLPOOL
Model DISHWASHER
Near Cleveland, OH 44139
Corina B
Job Details: 01/05/2018
CC that the unit does not wash. Ran diag 4-3- Motor Not Running 7-1-No Heat. Ran calibration the pump and motor did not turn on. Checked the control 120v to the pump and motor. Advised cust to run the hot water in the sink before starting the dw and to clean the filter out once a month. Cust does not want to repair
We serviced a
WFG320M0BW0 WHIRLPOOL
Model RANGE
Near Lakewood, OH 44107
Dan H
Job Details: 01/05/2018
Customer complaint that oven light will not shut off, confirmed, found outlet unit is plugged into has hot/neutral reversed, advised customer that they need an electrician to correct power supply, plugged unit into good outlet, oven light is off, pressed oven light button, control made a loud pop and tripped house breaker, reset, oven light is not coming on at all now, unit needs new control; ordrng 1 W11113908 (cntrl-elec), schdld next appmnt for 1/16 TUE
We serviced a
WHIRLPOOL WASHER
Model WTW8800YC1
Near Avon, OH 44011
Macaulay G.
Job Details: 01/05/2018
Bearing is making a grinding noise and leaking from seals. Needs bearing replaced. Customer will decide on repair.;, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBB
Near Westlake, OH 44145
Macaulay G.
Job Details: 01/05/2018
Found that when light switch is wiggled, light flickers on. There is a short in the light switch. Office to order switch.; ordrng 1 12002646 (light switch), schdld next appmnt for 1/19 FRI 8-11,
We serviced a
WHIRLPOOL RANGE
Model WFE320M0ES1
Near Avon, OH 44011
Brian B
Job Details: 01/05/2018
Found door damage. Will need new door vent trim. Also, corner of cooktop damaged. Lowes can sell as scratch and dent with cooktop as is. Office to order door trim. If Lowes decides to replace top, they will call office.; ordrng 1 WPW10310922 (VENT TRIM), schdld next appmnt for 1/15 MON !,
We serviced a
MAYTAG WASHER
Model MVWB835DW2
Near Streetsboro, OH 44241
Robert A.
Job Details: 01/05/2018
Installed drain pump, ran diagnostic cycle, op test ok; Job Cmpltd,
We serviced a
WTW8500DC0 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44111
Dan H
Job Details: 01/05/2018
Customer complaint that unit is not not draining, ran diagnostics found f9e1(long drain), f0e2(oversuds), and f0e5(off balance) error codes, found added piece of drain hose connected to stock drain hose, added piece of hose is clogged, removed, unit drained, op test good advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent ; Job Cmpltd
We serviced a
KDTE104ESS3 KITCHENAID
Model DISHWASHER
Near Cleveland, OH 44111
Dan H
Job Details: 01/05/2018
Customer complaint that control panel is not working, confirmed, control is good, unit needs new user interface(blk); ordrng 1 W10903576 (panel-cntl), schdld next appmnt for 1/15 MON
We serviced a
LW8252W2 AMANA
Model WASHER
Near Fairview Park, OH 44126
Dan H
Job Details: 01/05/2018
Customer complaint of string stuck under agitator, removed agitator, I string found, unit is operating as designed ; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WFW94HEXW2
Near Westlake, OH 44145
Macaulay G.
Job Details: 01/05/2018
Found disconnected fill tube to boot. Reattached fill tube and tested ok. Could not get error to occur and found no obstructions for f0e1. Tests ok.; Job Cmpltd,
We serviced a
NTW4516FW1 AMANA
Model WASHER
Near Cleveland, OH 44102
Dan H
Job Details: 01/05/2018
Customer complaint that unit is not advancing to wash cycle, ran diagnostics no error codes found, started normal wash cycle, unit filled and advanced to wash cycle, lid locks, unit spins, unit drains, unit is operating as designed ; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWB02
Near Sheffield Lake, OH 44054
Brian B
Job Details: 01/05/2018
Found machine not defrosting. Placed control into diag, heater on at 480 watts. Heater circuit working. Will need new control. Replaced from t/s. Defrosted unit. Op test ok.; used 1 WPW10503278 (MUST RETURN**CORE*CTRL BOARD) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Deerfield Township, OH 44411
Robert A.
Job Details: 01/05/2018
Installed frz door, door sealing, switch closing, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WFW9450WW00
Near Ravenna, OH 44266
Robert A.
Job Details: 01/05/2018
Ran diognastics, f20. No water entering unit, watched cycle, unit getting hot and cold water, pressure hose good, ran diognastic cycle, op test okCust states that the waterline had froze; Cllctd $96.35 Check # 3597, Job Cmpltd,
We serviced a
WFW92HEFC0 WHIRLPOOL
Model WASHER
Near Andover Township, OH 44003
Jeff M
Job Details: 01/05/2018
The units lock is malfunctioning it is receiving power. The lock is cycling over and over again it needs a new lock; ordrng 1 WPW10443885 (LOCK)
We serviced a
AGR6303MFW0 AMANA
Model RANGE
Near Geneva, OH 44041
Jeff M
Job Details: 01/05/2018
Installed new part unit op tested good ; Job Cmpltd
We serviced a
KRFC300ESS01 KITCHENAID
Model REFRIGERATOR
Near Independence, OH 44131
Chad P.
Job Details: 01/05/2018
Found shut off not attached to ice maker. Corrected. Tested door switch. Checks good. Put bar up and forced a harvest cycle. I.m. Would not run. Let bar down and ice maker ran. Checked contacts in module. All check good. Adjusted tension on ice maker shut off bar to prevent it from popping out. Op test ok. Techline. Tj. Documented issue. Sr# 7720968053;
We serviced a
SCE30600B JENNAIRE
Model RANGE
Near Cleveland, OH 44139
Chad P.
Job Details: 01/05/2018
Installed control. Op test no good. Same exact issue. Light stays on and cooling fan run non stop. Also, found the membrane failing. One key is dead. Connections check good. Needs membrane, hi limit and door latch assy. Ran bake at 350. Unit did hit target temp and cycled the heat correctly. Parts chow nla. Office to please review. ; ordrng 1 71002233 (overlay asm, MEMBRANE) and 1 71003030 (HI LIMIT) and 1 WP71001845 (LATCH ASSY),
We serviced a
WRF560SEYM04 WHIRLPOOL
Model REFRIGERATOR
Near Beachwood, OH 44122
Chad P.
Job Details: 01/05/2018
Cust was not home. Staff unable to reach her. Need to reschedule. ; schdld next appmnt for 1/15 MON 9-12,
We serviced a
AMV6502RES1 AMANA
Model MICROWAVE
Near Maple Heights, OH 44137
Corina B
Job Details: 01/05/2018
Replaced the harness. Optest ok. ; Job Cmpltd
We serviced a
WRS325FDAW04 WHIRLPOOL
Model REFRIGERATOR
Near Euclid, OH 44123
Corina B
Job Details: 01/05/2018
Replaced the door and name tag. Steamed gasket out. Optest ok. ; Job Cmpltd
We serviced a
NTW4516FW1 WHIRLPOOL
Model WASHER
Near South Euclid, OH 44121
Chad P.
Job Details: 01/05/2018
Started unit. Ran with no faults. Op test ok. Cust said unit was nicer warranty and was given auth by dealer for repair... did not want to pay service call fee. Took pic of info she was given for office to review. ; Job Cmpltd,
We serviced a
NED4655EW1 AMANA
Model DRYER
Near Cleveland Heights, OH 44118
Chad P.
Job Details: 01/05/2018
Found motor start winding open. Replaced. Op test ok. ; used 1 279827 (MOTOR) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model GU2455XTSB0
Near Middleburg Heights, OH 44130
Macaulay G.
Job Details: 01/05/2018
Replaced pump motor to dishwasher. Tested ok. Work completed.; Job Cmpltd,
We serviced a
JENN-AIR REFRIGERATOR
Model JS48SEDBDA
Near Bay Village, OH 44140
Brian B
Job Details: 01/05/2018
Found ff door lower hinge broken. Hinge is available but hinge bushing is not. Called TL, Mark, 7720966296. He researched issue and said they don’t have another fix if part is NLA. Office to research parts and let customer know if parts are available. Advised customer to call cons assist to see if they can help. Will give quote In case parts are found. This would be a 2 man job.; ordrng 1 67001447 (screw 1297) and 1 67001454 (bushing- l 420) and 1 W10312548 (hinge-door 4458), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
WHIRLPOOL DRYER
Model LGR7620LW0
Near Shalersville Township, OH 44266
Robert A.
Job Details: 01/05/2018
Found t fuse open, jumped out ran unit, good, replaced, ran unit, op test okCust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.; used 1 WP3392519 (THERMAL FUSE15.40) from stock, , Job Cmpltd,
We serviced a
WHIRLPOOL DRYER ELE
Model GEW9250PW0
Near Auburn Township, OH 44023
Robert A.
Job Details: 01/05/2018
Found element open, but recieving 220vac, replaced element, ran unit, op test ok; used 1 WP3387747XXX (XXXHEATINGXXXDONOTRESTOCK86.67) from stock, Cllctd $318.78 CC Ref # 953135676, Job Cmpltd,
We serviced a
WFG505M0BS3 WHIRLPOOL
Model RANGE
Near Cleveland, OH 44108
Dan H
Job Details: 01/05/2018
Customer complaint that left front burner is not lighting, all burners lit right up, repeated several times, all burners lighting, unit is operating as designed ; Job Cmpltd
We serviced a
GSC25C4EYY03 WHIRLPOOL
Model REFRIGERATOR
Near Willowick, OH 44095
Corina B
Job Details: 01/05/2018
CC that the ff is freezing food. Found the thermistor is out of range. Used the thermistor the other from t/s, talked LS and will be delivered tomorrow. ; ordrng 1 W10902214 (THERMISTOR), schdld next appmnt for 1/15 MON
We serviced a
WMH31017FS0 WHIRLPOOL
Model MICROWAVE
Near Cleveland, OH 44102
Dan H
Job Details: 01/05/2018
Customer complaint that unit is not operating, found display blank, control is unresponsive, found main fuse open, jumped out, unit heated, unit needs new fuse, installed new fuse, op test good ; used 1 W10138793 (FUSE, MICROWAVE) from stock, Job Cmpltd
We serviced a
WED7590FW0 WHIRLPOOL
Model DRYER
Near Cleveland, OH 44102
Dan H
Job Details: 01/05/2018
Customer complaint that unit is not heating, unit is heating, unit is not blowing air, found blower wheel cracked, unit needs new blower wheel; ordrng 1 WPW10211915 (wheel), schdld next appmnt for 1/15 MON
We serviced a
WFE515S0ES1 WHIRLPOOL
Model RANGE
Near Cleveland, OH 44102
Dan H
Job Details: 01/05/2018
Customer complaint oven door does not stay shut, found hinges and receivers bent, unit needs new hinges and receivers; ordrng 1 W10347464 (hinge-door) and 2 W10647259 (hinge-recv)s, schdld next appmnt for 1/15 MON
We serviced a
KRFC704FPS00 KITCHENAID
Model REFRIGERATOR
Near Cleveland, OH 44102
Dan H
Job Details: 01/05/2018
Customer complaint that user interface is not working, confirmed, user interface is receiving 12vdc, unit needs new user interface ; ordrng 1 W11039890 (cntrl-elec), schdld next appmnt for 1/15 MON
We serviced a
KEBS207DBL8 KITCHENDAID
Model RANGE
Near Kirtland Hills, OH 44060
Corina B
Job Details: 01/05/2018
Replaced the upper ovens glass. Cleaned both oven doors glass. Optest ok. ; Job Cmpltd
We serviced a
MDB8959SFZ4 MAYTAG
Model DISHWASHER
Near Mentor, OH 44060
Corina B
Job Details: 01/04/2018
CC that the unit fills then rinses then turns off. Started a cycle unit filled then turned off after 2 minutes of washing. Ran diag f8e2 Drain Motor Electrical Problem. Ran calibration started a normal cycle ran unit turns off. Checked the drain pump clear. Will need a drain pump, control and sensor. Called SM to order parts. ; ordrng 1 W10906431 (CONTROL) and 1 W11084121 (SENSOR) and 1 WPW10348269 (pump-drain), schdld next appmnt for 1/15 MON