Service History 715

We serviced a
DU930PWSS0 WHIRLPOOL
Model DISHWASHER
Near Cleveland Heights, OH 44118
Corina B
Job Details: 03/07/2018
Replaced the control. Brought core back for return. Optest ng. Checked the wires to the float switch to the control and the water valve to the Control has continuity. The wire to the water VAVLE to the float switch nothing. Tried checked the float switch but cust has tile as a baseboard, will need to remove before we come back, to pull the unit out. Will need a new UI, due to the screw brackets are broken and a float switch. Called SM to order parts. ; ordrng 1 8318218 (housing) and 1 WP8519587 (float-asm) and 1 WPW10101930 (panel-cntl) and 1 WPW10102498 (switch), schdld next appmnt for 3/13 TUE
We serviced a
WTW8500DC0 WHIRLPOOL
Model WASHER
Near Independence, OH 44131
Corey L.
Job Details: 03/07/2018
, Replaced ui console, op test good; Job Cmpltd,
We serviced a
MDB4949SDE3 MAYTAG
Model DISHWASHER
Near North Olmsted, OH 44070
Dan H
Job Details: 03/07/2018
Customer complaint that upper spray arm fell off and melted on heater, confirmed, heater works, ordering new spray arm and clip; ordrng 1 WP3400918 (upper spray arm ret) and 1 WPW10327455 (spray arm upper), schdld next appmnt for 3/13 TUE
We serviced a
KUDC10FXSS6 KITCHENAID
Model DISHWASHER
Near Westlake, OH 44145
Dan H
Job Details: 03/07/2018
Customer complaint that unit is not starting, no buttons on user interface are working, stuck key test shows control is bad, ordering new control; ordrng 1 W11035586 (cntrl-elec), schdld next appmnt for 3/13 TUE
We serviced a
KFIS27CXMS5 WHIRLPOOL
Model REFRIGERATOR
Near Brook Park, OH 44142
Dan H
Job Details: 03/07/2018
Customer complaint that fresh food section is freezing food, fresh food section temperature at 33 degrees, air damper is working, thermistors test good, unit needs new control board ; ordrng 1 WPW10267646 (cntrl-elec), schdld next appmnt for 3/13 TUE
We serviced a
FGHB2866PP9A FRIGIDIARE
Model REFRIGERATOR
Near Cleveland, OH 44111
Dan H
Job Details: 03/07/2018
Customer complaint of frost build up around ice box, confirmed, unit needs new ice box gaskets; ordrng 1 5303918784 (air handler housin), schdld next appmnt for 3/15 THU
We serviced a
MVWC565FW1 MAYTAG
Model WASHER
Near University Heights, OH 44118
Corina B
Job Details: 03/07/2018
CC that there is not a lot of water going into the unit. Ran a calibration. A bulky load and a drain and spin with sheets. Advised cust to run on bulky and deep water to get the most water. Running as designed. Optest ok. ; Job Cmpltd
We serviced a
WRS325FDAW04 WHIRLPOOL
Model REFRIGERATOR
Near Mayfield, OH 44143
Corina B
Job Details: 03/07/2018
CC that the unit is not cooling. Ff 70 fz 70. Lights are working, fans are not running, compressor not running. Will need a new control board. ; ordrng 1 WPW10366605 (cntrl-elec), schdld next appmnt for 3/12 MON
We serviced a
MEDC300BW0 MAYTAG
Model DRYER
Near Cleveland, OH 44104
Corey L.
Job Details: 03/07/2018
Customer complaint unit is not heating, confirmed unit not heating, found four prong power cord improperly installed, corrected, op test good; Job Cmpltd
We serviced a
LFBD2409LW0B FRIGIDAIRE
Model DISHWASHER
Near Cleveland, OH 44104
Corey L.
Job Details: 03/07/2018
Drain pump failed unit needs new drain pump assembly; ordrng 1 A00126401 (pump assembly), schdld next appmnt for 3/13 TUE
We serviced a
FFU21F5HWL FRIGIDIARE
Model FREEZER
Near Cleveland, OH 44119
Corey L.
Job Details: 03/07/2018
Customer complaint unit is not cooling after power outage, confirmed compressor not running, bench tested compressor, compressor passed, unit needs new control ; ordrng 1 297370600 (control-electronic), schdld next appmnt for 3/13 TUE
We serviced a
FUF21SVDRWW GE
Model FREEZER
Near Cleveland, OH 44119
Corey L.
Job Details: 03/07/2018
Customer complaint unit won’t cool after power outage, confirmed compressor was off, bench tested compressor, compressor passed, replaced start dev with truck stock, compressor did not kick on, unit needs control; ordrng 1 WR55X11084 (control ez set ge 11), schdld next appmnt for 3/13 TUE
We serviced a
WDT750SAHZ0 WHIRLPOOL
Model DISHWASHER
Near Lorain, OH 44053
Macaulay G.
Job Details: 03/07/2018
Heating element and voltage tested ok. Dispenser did not have rinse aid, which would be an issue.; Job Cmpltd
We serviced a
WDTA50SAHZ0 WHIRLPOOL
Model DISHWASHER
Near Lorain, OH 44053
Macaulay G.
Job Details: 03/07/2018
Found no issue. Valve is engaging, pump is activating, all functions are normal. Issue was probably with install. Tested ok.; Job Cmpltd
We serviced a
KMHS120ESS3 KITCHENAID
Model MICROWAVE
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 03/07/2018
Lamp holder is burned and making good contact. Holder is always receiving voltage from board. Build has blown due to these issues. Office to order bulb, holder, and control.; ordrng 1 8206232A (lamp 40 watt) and 1 W10210871 (holder,lamp) and 1 W10881539 (cntrl-elec), schdld next appmnt for 3/13 TUE
We serviced a
NED4655EW1 AMANA
Model DRYER
Near Elyria, OH 44035
Macaulay G.
Job Details: 03/07/2018
Found issue with power source. Dryer is heating and advancing ok.; Job Cmpltd
We serviced a
KRMF706ESS01 KITCHENAID
Model REFRIGERATOR
Near Eaton Township, OH 44028
Chad P.
Job Details: 03/07/2018
Arrived to find unit not making noise at this time. Both evap check clear of frost. Some frosting around the fz section. Found pizza box stopping fz door from closing correctly. Removed and advised Cust. Op test ok. ; Job Cmpltd
We serviced a
LER7646EQ2 WHIRLPOOL
Model DRYER
Near Berea, OH 44017
Chad P.
Job Details: 03/07/2018
Installed listed parts op test ok ; Job Cmpltd
We serviced a
MEDC215EW1 MAYTAG
Model DRYER
Near Middleburg Heights, OH 44130
Chad P.
Job Details: 03/07/2018
Found terminal stripped. Replaced terminal block, op test ok ; used 1 279320 (BLOCK-TERM) from stock, Job Cmpltd
We serviced a
WDT920SADM2 WHIRLPOOL
Model DISHWASHER
Near Parma, OH 44129
Chad P.
Job Details: 03/07/2018
Separated door and checked for leaks. None found. Replaced seal and ran normal wash. No leaks observed. A used to use as normal. ; Job Cmpltd
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near MENTOR ON THE, OH 44060
Jeff M
Job Details: 03/07/2018
1, Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF992FIFM00
Near Chardon, OH 44024
Arthur V
Job Details: 03/07/2018
Replaced inner door rails on freezer door. Tightened handles. Op test good ; Job Cmpltd,
We serviced a
KENMORE REFRIGERATOR
Model 106.55224400
Near Concord Township, OH 44077
Jeff M
Job Details: 03/07/2018
The unit is not going through the de frost cycle the heating circuit tested good. The unit needs new main control estimate only; ordrng 1 8201660 (cntrl-elec), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS42QDX05
Near Solon, OH 44139
Robert A.
Job Details: 03/07/2018
Ff39, frz 25, frost only on top of evap, tapped system, in 15”vac, added r134a, evap frosting over, needs evap, heat exchanger, comp kit, i/m cycled, leaking onto ice, needs i/mNeed 2techs; ordrng 1 2003002 (HEAT EXC125.08) and 1 4317943 (ICEMAKER123.59) and 1 4388574 (EVAP226.93) and 1 W10309994 (COMP KIT367.29), used 1 SHIPPING (SHIPPING AND HANDLING), and 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock, , schdld next appmnt for 3/13 TUE ! [****],
We serviced a
MDB4949SDZ0 MAYTAG
Model DISHWASHER
Near North Olmsted, OH 44070
Macaulay G.
Job Details: 03/07/2018
Replaced dishwasher heating element. All tested ok.; Job Cmpltd
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Cleveland, OH 44120
Brian B
Job Details: 03/07/2018
Dryer not drying in normal time. Removed vent from back of dryer. Heat and airflow are good out of dryer. Ran cycle with wet towels. Clothes dry in less than 20 min. Customer has part of vent plastic. Advised that this is a fire hazard and should use rigid or semi rigid venting. Op test ok.; Job Cmpltd,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGUB2642LF3
Near Roaming Shores, OH 44084
Jeff M
Job Details: 03/07/2018
The incorrect part was ordered please reorder the correct part. I have the evaporator for return; ordrng 1 241509402 (motor), schdld next appmnt for 3/12 MON 8-12,
We serviced a
WTW8500BW0 WHIRLPOOL
Model WASHER
Near Westlake, OH 44145
Macaulay G.
Job Details: 03/07/2018
Bearings causing loud noise and need replaced. Could not find cause of leak.
We serviced a
MVWX655DW1 WHIRLPOOL
Model WASHER
Near Burton, OH 44021
Corina B
Job Details: 03/07/2018
CC that the unit does not finish a cycle and the clothes are still soaking wet. Ran diag F7E7 – MOTOR UNABLE TO REACH TARGET RPM, F0E2 – OVER SUDS CONDITION DETECTED, F8E1 – NO FILL, LONG FILL,. Basket spins free. Checked drain pump, clear. Checked the motor and capacitor,good. Ran a calibration. Washer will not go into a high speed spin. Will need Motor, shifter, main control, gearcase and drain pump. Called SM to order parts. ; ordrng 1 W10876600 (pump-water) and 1 W10913953 (SHIFTER) and 1 W11035751 (GEARCASE) and 1 W11116592 (CONTROL) and 1 WPW10006487 (motor-drve), schdld next appmnt for 3/12 MON
We serviced a
WEG745H0FS0 WHIRLPOOL
Model RANGE
Near Concord Township, OH 44077
Dan H
Job Details: 03/07/2018
, Customer complaint that temperatures are out of range, unit will never reach 425 degrees, and broiler does not stay lit, started bake for 425 degrees, temperature after preheat time at 320 degrees, unable to adjust temperature offset up that high, ordering control and oven temperature sensor ; ordrng 1 W10833885 (sensor) and 1 W10885069 (cntrl-elec), schdld next appmnt for 3/12 MON
We serviced a
WFE515S0ES0 WHIRLPOOL
Model RANGE
Near Willoughby, OH 44094
Dan H
Job Details: 03/06/2018
Installed new control, op test good ; Job Cmpltd
We serviced a
WDTA50SAHZ0 WHIRLPOOL
Model DISHWASHER
Near Bainbridge Township, OH 44023
Corina B
Job Details: 03/06/2018
CC that the control panel lights do not work. Removed the front panel,UI is plugged in and the connectors are making contact. Will need a new UI. Called SM to order part. ; ordrng 1 W11157079 (UI ), schdld next appmnt for 3/12 MON
We serviced a
KSDB900ESS0 KITCHENAID
Model RANGE
Near Independence, OH 44131
Corey L.
Job Details: 03/06/2018
Called whirlpool techline on the f8e0 fault code, he says the wires have been addressed with the new blowers, no need to switch wires, reverted wiring back to original, heated to 350, then cooled down, reheated on convection to 450, op test good; Job Cmpltd
We serviced a
B136CAL1 WHIRLPOOL
Model REFRIGERATOR
Near Avon, OH 44011
Macaulay G.
Job Details: 03/06/2018
Defrosted freezer evaporator and replaced defrost thermostat and defrost element. Control board did not come in that was ordered. Icemaker liner is breaking. Office to order ice maker and control board. Customer will call to reschedule when the parts come in.; ordrng 1 12002727 (cntrl-elec) and 1 D7824706Q (ice maker)
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS00
Near Hiram, OH 44234
Robert A.
Job Details: 03/06/2018
, Found cap tube on ff evap leaking, repaired, pulled 28”vac w/pump, watched, no change, charged 5oz r134a, unit cooling, ran test 4, op test ok; used 1 W10897193 (8/2COUPLER) from stock, Job Cmptd
We serviced a
MAYTAG WASHER
Model WFW70HEBW0
Near Avon Lake, OH 44012
Brian B
Job Details: 03/06/2018
Replaced pressure sensor. Ran co test cycle. Op test ok. No codes.; job compltd
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS00
Near Avon Lake, OH 44012
Brian B
Job Details: 03/06/2018
Replaced door. Found that ice maker connector inside door was wrong. This door is not the right door. Removed new door and reinstalled old door. Sent pics. Called SM. He said we will have to order another door. Customer to call when door arrives. Office to research part #.; schdld next appmnt for 4/2 MON !,
We serviced a
MAYTAG OTR MICROWAVE
Model MMV4206FZ0
Near Avon Lake, OH 44012
Brian B
Job Details: 03/06/2018
No power on panel. Checked outlet, 120v, correct. Found main line fuse on filter board open. Found light receptacle and wiring to receptacle shorted out. Replaced fuse form t/s. Replaced wiring from surplus stock. Will need new receptacle and lamp. Office to order parts.; ordrng 1 8206443 (bulb-light) and 1 WPW10210878 (RECEPTACLE ), used 1 W10138793 (FUSE, MICROWAVE) from stock, schdld next appmnt for 3/12 MON !
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2089BEP00
Near Pepper Pike, OH 44124
Jeff M
Job Details: 03/06/2018
The bail arm popped out of the ICEMAKER. Unit op tested good ; Job Cmpltd
We serviced a
WHIRLPOOL DISHWASHER
Model WDF130PAHW0
Near Beachwood, OH 44122
Jeff M
Job Details: 03/06/2018
Complaint is the units not heating I ran a test cycle heating element turned on I had a reading of 190 at the end of the cycle unit tested good. Unfortunately the unit does not have a rinse aid dispenser. The only option is to run heavy duty hi temp and heat dry at the same time for the best results.; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW7000DW0
Near Cleveland, OH 44110
Gail V.
Job Details: 03/06/2018
Installed new part unit op tested good ; Job Cmpltd, saved tckt [SdLink\305518c.png],
We serviced a
ROPER DRYER
Model RED4516FW0
Near Ashtabula Township, OH 44004
Arthur V
Job Details: 03/06/2018
Found power cord had arced at the terminal block. Replaced terminal block Installed customer supplied power cord. Tested unit op test good. Customer to connect vent per customer Customer was unable to sign. ; used 1 279320 (BLOCK-TERM) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Mentor, OH 44060
Arthur V
Job Details: 03/06/2018
Found dryer sqeeking badly when drum moves back and forth Needs bulkhead replaced customer does not want repaired he wants it replaced. Cust calling lowes for a replacement ; ordrng 1 W11178668 (BULKHEAD ), schdld next appmnt for 3/12 MON !,
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near MENTOR ON THE, OH 44060
Arthur V
Job Details: 03/06/2018
Cust complaint timer not working. Set for time dry at 40 min timer —-timer advanced to 30 min. Set at 20 min let unit cycle off. Op test good. Could not duplicate issue ; Job Cmpltd,
We serviced a
LG7681XMW0 WHIRLPOOL
Model DRYER
Near Shaker Heights, OH 44122
Dan H
Job Details: 03/06/2018
Customer complaint that unit is not drying the clothes, started normal dry cycle, burner lit and shut right back off, amp draw on unit is correct, coils are good, unit needs new thermostats, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; ordrng 1 WP341196 (thrmst-fix) and 1 WP694674 (thrmst-fix), schdld next appmnt for 3/12 MON
We serviced a
AMV2307PFS0 MAYTAG
Model MICROWAVE
Near Aurora, OH 44202
Corina B
Job Details: 03/06/2018
CC that the door does not stay closed. Found the door cam was not attached. Replaced the door cam from t/s. The mounting bracket was not attached to the top of the unit. Removed cover found the mounting bracket. Optest ok. ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd
We serviced a
WOS92EC7AS04 WHIRLPOOL
Model RANGE
Near Middleburg Heights, OH 44130
Chad P.
Job Details: 03/06/2018
Installed handle. Op test ok. ; Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model WFW8540FW1
Near MENTOR ON THE, OH 44060
Arthur V
Job Details: 03/06/2018
Complaint controls not working properly. Ran diagnostics. No errors. Ran a drain and spin cycle. Without a load unit sat at 11 min for over 10min and never counted down. Needs control and console ; ordrng 1 W11201290 (CONTROL ) and 1 W11218392 (CONSOLE ), saved
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM01
Near Brimfield Township, OH 44240
Robert A.
Job Details: 03/06/2018
Checked temps, ff34, set at 33, frz 2 set at 0, temps good, working as designed, op test okOfr 2500001789; Job Cmpltd,
We serviced a
WGD7300DW1 WHIRLPOOL
Model DRYER
Near Warrensville Heights, OH 44128
Dan H
Job Details: 03/06/2018
New rear panel does not have hole for steam valve, need to order correct part, Marconi shows part recieved is part for this unit, unable to locate rear panel with steam valve port, no notes found in mar one regarding steam valve port, sent to sm for further research; schdld next appmnt for 3/13 TUE
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Reminderville, OH 44202
Corina B
Job Details: 03/06/2018
CC that the unit does not lock. Ran diag F5E1 – LID SWITCH FAULT. Checked in manual diag, lid latch would not latch. Replaced the lid latch from t/s. Ran a normal load and a drain spin. Optest ok. ; used 1 W10838613 (LATCH) from stock, Job Cmpltd
We serviced a
WRF555SDFZ02 WHIRLPOOL
Model REFRIGERATOR
Near Reminderville, OH 44202
Corina B
Job Details: 03/06/2018
CC that the water stopped working. Water would not dispense. The contact was not hitting the control. Removed the control panel, water started to dispense. Optest ok. ; Job Cmpltd
We serviced a
WEG730H0DS0 WHIRLPOOL
Model RANGE
Near Lorain, OH 44053
Macaulay G.
Job Details: 03/06/2018
Replaced cooling fan. Tested unit. Fan turned on at 170 degrees as it’s supposed to. All functions normal.; Job Cmpltd,
We serviced a
MFI2269FRZ02 MAYTAG
Model REFRIGERATOR
Near Cleveland, OH 44105
Eric M.
Job Details: 03/06/2018
Customer complaint that pantry lid is broken and unit dispense water slow, water dispenser flow is normal, pantry lid is broken, unit needs new pantry lid, no need to reschedule customer will install pantry lid; ordrng 1 W10827914 (cover),
We serviced a
WRT318FZDB02 WHIRLPOOL
Model REFRIGERATOR
Near Garfield Heights, OH 44125
Dan H
Job Details: 03/06/2018
Customer complaint that unit is not freezing, unit is in a garage, explained to customer that unit will not work in conditions below 40 degrees and above 90 degrees; Job Cmpltd
We serviced a
KRFC302ESS00 KITCHENAID
Model REFRIGERATOR
Near University Heights, OH 44118
Corina B
Job Details: 03/06/2018
Replaced the parts listed. Optest ok. ; Job Cmpltd
We serviced a
WRF535SMBM00 WHIRLPOOL
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 03/06/2018
Went to replace gear and shaft, ordered incorrect gear. Office to order WPW10474716 gear.; ordrng 1 WPW10474716 (gear), schdld next appmnt for 3/12 MON
We serviced a
KRFC302ESS00 WHIRLPOOL
Model REFRIGERATOR
Near Columbia Township, OH 44028
Chad P.
Job Details: 03/06/2018
Installed door stop.. Op test ok..; Job Cmpltd
We serviced a
MLG2000AWW MAYTAG
Model STACKED WASHER/DRYER
Near Cleveland, OH 44113
Corey L.
Job Details: 03/06/2018
Customer complaint unit won’t heat, started normal cycle, good glow from igniter, flame lit, unit is heating, vacuumed unit lint trap housing, blower housing, and vent, outside vent is restricted, on third floor, advised customer to have outside vent cleaned ; Job Cmpltd
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near North Ridgeville, OH 44039
Chad P.
Job Details: 03/06/2018
Found hot and cold reversed. Corrected. Op test ok. ; Job Cmpltd
We serviced a
WTW4816FW1 WHIRLPOOL
Model WASHER
Near Maple Heights, OH 44137
Dan H
Job Details: 03/06/2018
, Customer complaint that unit is not washing, ran diagnostics found f8e1(long/no fill) and f0e5(off balance) error code, found drain hose lower than minimum 39” and causing water to run out of unit, elevated drain hose, unit filled and advanced to wash cycle, unit is operating as designed ; Job Cmpltd
We serviced a
WFG540H0EW1 WHIRLPOOL
Model RANGE
Near Bedford Heights, OH 44146
Dan H
Job Details: 03/06/2018
Customer complaint of discoloration on console, confirmed, oven vent is correctly mounted, customer has new console, customer does not want new console installed, customer states he is going to return unit, left console with unit; Job Cmpltd
We serviced a
AGR6603SFW1 AMANA
Model RANGE
Near North Madison, OH 44057
Dan H
Job Details: 03/06/2018
Customer complaint that oven is not working, started bake for 350 degrees, bake burner lit right up, repeated, same results, oven heated up to temperature , unit is operating as designed ; Job Cmpltd
We serviced a
WDT790SAYM1 WHIRLPOOL
Model DISHWASHER
Near Cleveland Heights, OH 44118
Corina B
Job Details: 03/06/2018
CC that the unit is not cleaning the dishes. Ran diag 6-4 float switch, 7-1 no heat, 8-1 slow drain, 6-6 cool water. Found the hot water at the sink is 110*. Advised cust to turn the hot water tank to 125*. To run the hot water in the sink before starting the dw. Need to run dishwasher magic in the unit to clean the drain hose. Ran calibration. Optest ok. ; Job Cmpltd
We serviced a
WMH53520CS5 WHIRLPOOL
Model MICROWAVE
Near Gates Mills, OH 44040
Corina B
Job Details: 03/06/2018
Replaced the parts listed. Brought core back for return. Optest ok. ; Job Cmpltd
We serviced a
WRF989SDAH00 WHIRLPOOL
Model REFRIGERATOR
Near Kirtland, OH 44094
Corina B
Job Details: 03/06/2018
CC that the ice and water are not dispensing. Ff 35 fz 5. Found the reservoir frozen, steamed the reservoir out. Called AR he said to use sealer around the icemaker where the cold is freezing the reservoir. Cycled the im and filled the water. Optest ok. ; Job Cmpltd
We serviced a
WRB322DMBW00 WHIRLPOOL
Model REFRIGERATOR
Near Chardon, OH 44024
Corina B
Job Details: 03/06/2018
CC that the im is not making ice. Found the cust has a saddle valve, advised cust to replace with and inline valve. Jumpered t-h, im cycled but no water. Pulled unit out and found the fill tube filled with ice. Cleared the fill tube cycled the im, no water. Water valve is getting 120v. Will need a new valve. Cust needs to replace the saddle valve with and inline valve, before we installed the part. Called SM to order part. Cust will call to set up appointment when the saddle valve is replaced; ordrng 1 WPW10498976 (valve)
We serviced a
AED4675YQ1 ADMIRAL
Model DRYER
Near Cleveland, OH 44104
Corey L.
Job Details: 03/06/2018
Customer complaint unit won’t turn on, confirmed unit does nothing, unit is receiving proper voltage, found thermal fuse open, replaced fuse with truck stock, op test good, aluminum vent is clear, vent is not visible outside advised customer to contact landlord to clean out vents if thermal fuse blows again; used 1 WP3392519 (THERMAL FUSE) from stock, Job Cmpltd
We serviced a
MGR4452BDB MAYTAG
Model RANGE
Near Cleveland Heights, OH 44118
Corey L.
Job Details: 03/06/2018
Replaced burners, op test good; Job Cmpltd,
We serviced a
NTW4516FW0 AMANA
Model WASHER
Near South Euclid, OH 44118
Corey L.
Job Details: 03/06/2018
Customer complaint drain hose isn’t on enough, zip tied drain hose to sink, leaking from unit, found oring missing from hot water line, ; Job Cmpltd
We serviced a
WTW8040DW4 WHIRLPOOL
Model WASHER
Near Elyria, OH 44035
Macaulay G.
Job Details: 03/06/2018
Spoke with T.J. from whirlpool. SR. 7721433340,in regards to customer having issues with powder soap and pods not dissolving and dispensing as designed. He instructed that for best wash results, customer should use liquid detergent. Powder detergent can be run on cycles with hot wash to dissolve powder better and with cup in dispenser tray. Pod results will very. As far as the clothes not being completely spun out at end of cycle, error for uneven load had occurred. Clothes should be redistributed evenly for best spinning results.; Job Cmpltd
We serviced a
WFE540H0AE0 WHIRLPOOL
Model RANGE
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 03/06/2018
Replaced bake element. Tested ok.; Job Cmpltd
We serviced a
WDT720PADM0 WHIRLPOOL
Model DISHWASHER
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 03/06/2018
Pump motor has open winding. Sump assembly will need replaced; ordrng 1 WPW10671941 (pump&motor),
We serviced a
MVWB725BW0 MAYTAG
Model WASHER
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 03/06/2018
Replaced hub assembly. Tested ok.; Job Cmpltd
We serviced a
GZ25FSRXYY2 WHIRLPOOL
Model REFRIGERATOR
Near North Olmsted, OH 44070
Chad P.
Job Details: 03/06/2018
Found door switch not engaging completely. Found door slightly sunk in. Installed spacer. Op test ok. used 1 WP2177331 (DOOR SPACER) from stock,
We serviced a
WMH2205XVS1 WHIRLPOOL
Model MICROWAVE
Near North Olmsted, OH 44070
Chad P.
Job Details: 03/06/2018
Found upper interlock delayed. Needs interlocks replaced. Cust will be thinking on repair. Office to not order parts unless contacted
We serviced a
WTW4800XQ1 WHIRLPOOL
Model WASHER
Near Middleburg Heights, OH 44130
Chad P.
Job Details: 03/06/2018
Installed suspension. Op test ok. ; Job Cmpltd
We serviced a
WMH53520CS6 WHIRLPOOL
Model MICROWAVE
Near Parma, OH 44130
Chad P.
Job Details: 03/06/2018
Installed parts listed. Op test ok. ; Job Cmpltd
We serviced a
MVWX655DW0 MAYTAG
Model WASHER
Near Cleveland, OH 44111
Chad P.
Job Details: 03/06/2018
Replaced valve assy. Op test ok. ; Job Cmpltd
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Lakewood, OH 44107
Brian B
Job Details: 03/06/2018
Replaced control. Ran calibration and auto test and drain and spin. Op test ok. Brought back control for return.; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near North Olmsted, OH 44070
Brian B
Job Details: 03/06/2018
Dryer not heating. No gas to machine. Disconnected gas line at dryer. No gas. There is a stop flow fitting connected to gas line. Advised customer that this fitting will have to be replaced by a qualified plumber or removed and replaced with a standard fitting. Dryer checks ok.; Job Cmpltd,
We serviced a
MAYTAG REFRIGERATOR
Model MFC2062FEZ01
Near Painesville, OH 44077
Jeff M
Job Details: 03/06/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WFG540H0ES1
Near MENTOR ON THE, OH 44060
Arthur V
Job Details: 03/06/2018
NO WAY TO TEST TEMP. GAS RANGE. found sensor reading 1060 ohms should be 1080 plus. Ordering sensor ; ordrng 1 W10833885 (sensor), schdld next appmnt for 3/12 MON !
We serviced a
MAYTAG WASHER
Model MVWC415EW0
Near Fairport Harbor, OH 44077
Arthur V
Job Details: 03/06/2018
Replaced parts listed. Op test good no more noise in ajatate; Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model WGD92HEFW0
Near Aurora, OH 44202
Robert A.
Job Details: 03/06/2018
Installed drum, op test okCust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWC6ESWW1
Near Bainbridge Township, OH 44023
Robert A.
Job Details: 03/06/2018
Found lid switch broken, replaced, ran unit, op test ok; used 1 WP8318084XXX (XXXLID SWITCHXXXDONOTRESTOCK3065) from stock, job compltd
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS36FTX00
Near Chardon, OH 44024
Robert A.
Job Details: 03/06/2018
Found wrong kit received, need to reorder; ordrng 1 W10801766 (CONTROL KIT 300.79), schdld next appmnt for 3/9 FRI !,
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Mantua, OH 44255
Robert A.
Job Details: 03/06/2018
Ran diagnostics, found basket and bal ring out of round, ring damaged; ordrng 1 W10554251 (BASKET) and 1 WPW10531289 (TUB RING), schdld next appmnt for 3/9 FRI !,
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYP02
Near Avon, OH 44011
Brian B
Job Details: 03/06/2018
Removed Freon. Replaced compressor, ff evap, and dye filter. Evac to 30”, held, recharged 5.5 oz Freon. Closed system. Monitored, op test ok.; Job Cmpltd,
We serviced a
MAYTAG REFRIGERATOR
Model MFX2676FRZ00
Near Avon Lake, OH 44012
Brian B
Job Details: 03/06/2018
Found dispenser housing cracked. Will need new housing and trim.; ordrng 1 W10520869 (separator) and 1 W10587910 (trim-dispr), schdld next appmnt for 3/9 FRI !,
Near Ashtabula Township, OH 44004
Arthur V
Job Details: 03/06/2018
GE DRYER Replaced top bearing kit w/glides. Unit quite now. Op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Cleveland, OH 44102
Arthur V
Job Details: 03/06/2018
Found no lights on unit not cooling. Turned off power and turned back on everything came on. Needs power and led control bds ; ordrng 1 W10804160 (cntrl-elec) and 1 WPW10624574 (cntrl-elec), schdld next appmnt for 3/12 MON 8-12,
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS00
Near Madison, OH 44057
Arthur V
Job Details: 03/06/2018
Found fresh food evap frozen over Needs evap cover kit per TG. ; ordrng 1 W10889360 (EVAP COVER KIT ), schdld next appmnt for 3/9 FRI !
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV00
Near WILOUGHBY HLS, OH 44094
Jeff M
Job Details: 03/06/2018
The units evap fan is not running and it’s not getting power. The unit needs a main control and evap fan; ordrng 1 W11036566 (EVAP MOTOR ) and 1 W11089236 (CONTROL ), schdld next appmnt for 3/9 FRI 8-12,
We serviced a
AMANA WASHER
Model NTW4516FW1
Near Cleveland, OH 44105
Jeff M
Job Details: 03/06/2018
The sound was coming from the water pipes shaking when the valves closed. Unit op tested good ; Job Cmpltd,
We serviced a
FGGF3042KFJ FRIGIDAIRE
Model RANGE
Near University Heights, OH 44118
Chad P.
Job Details: 03/06/2018
Installed control. Ran unit on bake. Op test ok. ; Job Cmpltd
We serviced a
GU940SCGB2 WHIRLPOOL
Model DISHWASHER
Near Cleveland Heights, OH 44121
Chad P.
Job Details: 03/06/2018
Found sump assy leaking and got into wash motor seizing it. Needs sump assy replaced. Cust will just be replacing the unit. Office to not order parts.
We serviced a
MFI2269VEM10 MAYTAG
Model REFRIGERATOR
Near Willoughby, OH 44094
Chad P.
Job Details: 03/06/2018
Installed icemaker Op test ok ; Job Cmpltd
We serviced a
WFE320M0ES0 WHIRLPOOL
Model RANGE
Near Olmsted Falls, OH 44138
Macaulay G.
Job Details: 03/06/2018
Found error F2 in diagnostics. This is for a stuck key. Office to order control board.; ordrng 1 W11032182 (cntrl-elec), schdld next appmnt for 3/9 FRI
We serviced a
WTW8040DW0 WHIRLPOOL
Model WASHER
Near Strongsville, OH 44149
Macaulay G.
Job Details: 03/06/2018
Replaced gear case, wash plate, and plate bolt. Ran through calibration and auto test ok. Work complete.; Job Cmpltd