Near Cleveland, OH 44108
Jason N
Job Details: 08/19/2020
REFRIGERATOR WHIRLPOOL JFC2089HPF "Cc unit not making iceFound ice stuck in stripper blades. Removed and ran manual harvest test, ice not ejecting from mold. Heater rod cold. Jumped H to N to activate heater. Heater still cold. Unit will need new ice maker. ; ordrng 1 D7824706Q (ice maker
Near Cleveland, OH 44109
Jason N
Job Details: 08/19/2020
REFRIGERATOR MAYTAG MRT311FFFH00 Installed freezer door gasket. Used silicone around freezer liner to seal any gaps. Steamed gasket pliable to help seal against cabinet. Advised customer to allow an hr for gasket to cool into shape. Op test good.
Near Mentor, OH 44060
Joe O
Job Details: 08/19/2020
RANGE WHIRLPOOL WFE550S0HZ1 "Cc: oven not heating, burners not heatingFound unit is only receiving 125v between l2 and neutral. Advised customer to have electrician come look at electrical."
Near Euclid, OH 44117
Joe O
Job Details: 08/19/2020
WASHER WHIRLPOOL WFW5620HW0 Installed control. Ran quick test. Op test ok
Near Chester Township, OH 44026
Jason N
Job Details: 08/19/2020
WASHER AMANA NTW4516FW3 "Cc unit vibration in spin cycleCustomer states unit vibrates when in the last spin cycle. Ran diagnostics, no codes stored. Ran auto test and calibration. All functions normal. Ran load test with 4 large wet towels. Unit experiencing normal vibration. Ad
Near Brooklyn, OH 44144
Dan H
Job Details: 08/19/2020
DISHWASHER WHIRLPOOL WDF520PADW7 "Customer complaint that top is cracked, found top of user interface cracked(see pic), unit needs new user interface ; ordrng 1 W10836798 (Ui)"
Near Solon, OH 44139
Brian M
Job Details: 08/19/2020
DISHWASHER KITCHENAID KDTM354DSS5 Verified UI and control not responding properlyNo other issue can be tested at this time with out a functioning control board and UI
Near Gates Mills, OH 44040
Joe O
Job Details: 08/19/2020
REFRIGERATOR WHIRLPOOL WRF989SDAM00 "Cc: not coolingFound temps in both compartments at 73 degrees. Found compressor noise. Found unit ff evap is not coated. Needs ff evap, compressor and drier, ordrng 1 W10276644 (compressor) and 1 W10917531 (evaporator) and 1 WPW10143759 (dryer)"
Near Cleveland, OH 44139
Brian M
Job Details: 08/19/2020
WASHER MAYTAG MVWB300WQ1 "Cc of loud noise during spinFound bearing to be loud with low hand spin Found tub hub to be seized on shaft Replaced bearing and hub Ran auto OP Test Ok Advised to let sit for 48 hours to let adhesive to cure on gasket ; used 1 W10435302 (BEARING), and
Near Amherst, OH 44001
Gabriel P
Job Details: 08/19/2020
DISHWASHER WHIRLPOOL WDF330PAHB2 "Confirm control getting power 120v found error code motor failure and also control relay making clicking sound will need control and pump assembly customer will call whirlpool for coverage on parts, opt test okDo not order parts unless we hear from custo
Near Cleveland, OH 44144
Dan H
Job Details: 08/19/2020
REFRIGERATOR WHIRLPOOL WRF991BOOM00 "Installed new door gasket and led module, op test good"
Near Euclid, OH 44119
Dan H
Job Details: 08/19/2020
DRYER WHIRLPOOL WED4950HW0 "Customer complaint that unit is not starting, found terminal block and power cord burned, installed new terminal block and power cord, op test good ; used 1 PT500L (3 PRONG DRYER CORD) from stock"
Near Geneva Township, OH 44041
Jeff M
Job Details: 08/19/2020
REFRIGERATOR KENMORE 10658512800 The drain in the fridge is plugged I steamed and cleaned the drain unit tested good
Near Lorain, OH 44052
Gabriel P
Job Details: 08/19/2020
REFRIGERATOR WHIRLPOOL GB2FHDXWB02 Temp on freezer 0 degrees and fridge 36 degrees working great at the moment cannot duplicate issue
Near Westlake, OH 44145
Corey L.
Job Details: 08/19/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 "Customer complaint of light in frz not turning on all the time due to a small amount of ice building up on it, confirmed, found slides failed not giving any spring back on close and is difficult to fully open, unit needs frz drawer slides; ordrng 2 W1126
Near Novelty, OH 44072
Joe O
Job Details: 08/19/2020
REFRIGERATOR GE ZISB48DYA Cc: not dispensing waterFound connection on water valve disconnected. Re connected. Tested. Op test ok
Near Olmsted Falls, OH 44138
David R
Job Details: 08/19/2020
DRYER MAYTAG MEDB850YW2 Replaced parts. Tested. Heated and cycled. Good. Op test ok
Near Strongsville, OH 44136
David R
Job Details: 08/19/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Cc FZ frosting over. Found thermistor came off place. Looked in Service Manual to find exact place of thermistor pg 4-6. Replaced from the/s. Good. Op test ok; used 1 WPW10384183 (THERMISTORXXACADEMY RETURNXX) from stock
Near North Madison, OH 44057
Jeff M
Job Details: 08/18/2020
DRYER WHIRLPOOL WGD7800XW0 "The unit had a very long vent I cut it down. testing good. The unit was lighting consistently. But a f01 code came on the console which is a main control failure it’s the main control. ordrng 1 WPW10294317 (cntrl-elec), used 1 SHIPPING (shipping and hand
Near Madison, OH 44057
Jeff M
Job Details: 08/18/2020
REFRIGERATOR FRIGIDAIRE FFHT1831QS5 Customer does not have a part. The office they have nothing I’m not sure if it was delivered or if it’s on back order or if it needs to be re-ordered; ordrng 1 242248401 (box)
Near Mentor, OH 44060
Jeff M
Job Details: 08/18/2020
REFRIGERATOR WHIRLPOOL WRS315SNHB01 The unit is not going through a divorce cycle I tested the heating circuit at the main control heating circuit tested good. Unit needs a control ; ordrng 1 W11190849 (contrl-box)
Near Euclid, OH 44123
Dan H
Job Details: 08/18/2020
DISHWASHER GE GSD2100V50BB "Customer complaint that unit is not draining, confirmed, found drain hose clogged, unit needs new drain hose, customer does not want repair ; ordrng 1 WD24X10014 (Drain hose), used 1 SHIPPING (shipping and handling) from stock"
Near Broadview Heights, OH 44147
David R
Job Details: 08/18/2020
REFRIGERATOR WHIRLPOOL WRB322DMHV01 Cc of noise. Found damper either opening/closing making loud noises. Ordering ; ordrng 1 WPW10594330 (control)
Near Lorain, OH 44053
Gabriel P
Job Details: 08/18/2020
REFRIGERATOR MAYTAG MFI2568AES "Customer complaints that ui activates by itself it will start opening flapper and closing it and lights on ui keeps flickering spoke to senior tech bj he said he seen that before and that it will need control also found a service pointer for same issue ;
Near South Amherst, OH 44001
Gabriel P
Job Details: 08/18/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Customer complaints freezer evaporator freezing with hard ice and door doesn’t close properly confirm ice build up and found service pointer also confirm bi-metal is good need a control cause not defrosting ordering parts need ; ordrng 1 W10407216 (gasket
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 08/18/2020
WASHER WHIRLPOOL WTW5100HW0 "Gearcase,leaking lots of oil everywhere on parts will order parts need it ; ordrng 1 W10721967 (drive pulley) and 1 W10913953 (actuator) and 1 W11026785 (motor-drve) and 1 W11239857 (belt) and 1 W11409708 (COVER ) and 1 W11423758 (GEARCASE )"
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 08/18/2020
REFRIGERATOR GE PFE28RSHHSS "Found fridge evap frozen also fan not running ordering parts needed ; ordrng 1 WR24X27948 (refrigerator fresh) and 1 WR50X10108 (thermostat defrost f) and 1 WR60X26866 (fan dc ff evap), used 1 SHIPPING (shipping and handling) from stock"
Near MENTOR ON THE, OH 44060
Jason N
Job Details: 08/18/2020
DRYER WHIRLPOOL WED4815EW1 "Cc unit not heatingChecked all thermals, all checked good. Attahced power plug, ran dryer op test. Unit heats, good airflow. Unit is working as designed."
Near Geneva Township, OH 44041
Jeff M
Job Details: 08/18/2020
REFRIGERATOR WHIRLPOOL WRF540CWHZ02 The units starter has failed installed new part unit tested good ; used 1 8201786 (STARTER) from stock
Near Olmsted Township, OH 44138
Gabriel P
Job Details: 08/18/2020
DISHWASHER KITCHENAID KUDC03IVBL2 Found latch broken as well .customer the side to get new he does not want to keep adding more parts charge service call and took part with me for return also customer said to deduct the service for the amount he already paid and refund the rest ; O-emld t
Near Perry Township, OH 44081
Jeff M
Job Details: 08/18/2020
WASHER MAYTAG MVWB835DW4 The unit was making a clicking sound. I add grease to the upper suspension support. The sound went away op tested good
Near Painesville, OH 44077
Jeff M
Job Details: 08/18/2020
DRYER GE GTD42EASJ1WW The belt is broken. Needs a belt ; ordrng 1 WE12M29 (BELT)
Near Mentor, OH 44060
Jason N
Job Details: 08/18/2020
ICEMAKER KITCHENAID KUIC15PRXS1 "Cc unit not making iceRan diagnostics functions test, found recirculating pump not working. All other functions tested good, good frost on evap plate. Checked power in to recirculating pump, good at 121v, pump reading open. Unit needs recirc pump assembl
Near North Royalton, OH 44133
David R
Job Details: 08/18/2020
WASHER MAYTAG MVWC360AW0 Replaced part. Tested. Ran diagnostics. Good. Unit agitated and spun. Good. Op test ok
Near North Royalton, OH 44133
David R
Job Details: 08/18/2020
WASHER MAYTAG MVWB835DW4 "Customer had POP. Cc drain error code popped up. F9E1, F0E3 error codes. Found drain hose going directly into floor and also hooked up to another hose to help drain it out. Per owners manual drain hose has to be a certain height or will not work properly
Near Painesville, OH 44077
Jeff M
Job Details: 08/18/2020
DRYER WHIRLPOOL LGQ9858PG0 "I checked all the fuses on the rear of the machine all the fuses tested good the regulator is not opening with the gas valves it’s the regulator ASSY. EST only.; ordrng 1 WP8318277 (valve-gas), used 1 SHIPPING (shipping and handling) from stock"
Near Strongsville, OH 44149
David R
Job Details: 08/18/2020
WASHER MAYTAG MHW5630HW0 "Cc unit shaking a lot with small load. No error codes. Took unit out from under counter, all shipping bolts removed. All suspensions good. When pushed back, had to level front left foot, put down more so it can come in contact with floor. Had customer pu
Near Strongsville, OH 44136
David R
Job Details: 08/18/2020
DISHWASHER WHIRLPOOL MDB7979SHZ0 "Replaced parts. Also found door not closing because off hinges, corrected. Tested. Good. Op test ok"
Near Strongsville, OH 44149
David R
Job Details: 08/18/2020
WASHER WHIRLPOOL WTW6340WW0 "Cc of noise, sounds like a screw. Found coin in drain pump. Corrected. Propeller blades are good. Ran diagnostics. Good. Op test ok"
Near Strongsville, OH 44136
David R
Job Details: 08/18/2020
DISHWASHER WHIRLPOOL WDF590SAJM0 Customer had POP. 3rd level tracks broken. Ordering tracks; ordrng 1 W10913628 (track LEFT) and 1 W10914507 (track)
Near Concord Township, OH 44077
Jeff M
Job Details: 08/18/2020
WASHER MAYTAG MVWB835DW4 the unit wouldn’t turn on but I did get it to go into Diagnostics. The unit had a communication error it will need the UI and control ;
Near Saybrook Township, OH 44004
Jeff M
Job Details: 08/18/2020
WASHER MAYTAG MVWX655DW The unit isn’t agitating. The shifter is locked in the spin cycle needs a new agitator; ordrng 1 W10913953 (actuator)
Near Avon, OH 44011
Gabriel P
Job Details: 08/18/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Replace light from truck stuck also damper is loud ordering ; ordrng 1 WPW10479155 (control), used 1 W1065459 (MODULE ) from stock"
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 08/18/2020
OTR MICROWAVE WHIRLPOOL WMH31017HS4 Did not find any issue customer complaints that is not sucking all the steam from when cooking food Call tech line spoke to kathy she said to put a paper towel underneath and it started to suck it holding the towel then she said that’s all sucking you go
Near Streetsboro, OH 44241
Brian M
Job Details: 08/18/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 Cc unit not starting or canceling Found UI not responding correctly to touches have to jam button in to get it to respond Needs buttons and console ; ordrng 1 W11368911 (Buttons) and 1 W11367678 (Console)
Near Valley View, OH 44125
Corina B
Job Details: 08/18/2020
WALL OVEN JENN-AIR JJW2830WS00 Replaced the lower fan. Heated both ovens to 350*. Optest ok. ; used 1 Shipping from stock
Near Willoughby, OH 44094
Joe O
Job Details: 08/18/2020
DRYER WHIRLPOOL WED5620HW1 "Cc: hot cabinet temps, shutting off mid cycle, long dry timesFound cabinet getting hot. Found vent from rear of unit is cold, no air flow through vent. No stored error codes. Pulled venting from unit. Found unit has good heat and air flow. Unit is cyclin
Near Mentor, OH 44060
Jason N
Job Details: 08/18/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Cc unit not making iceRan ice maker diagnostics, found code e0, no fault codes. Ran ice bin sensor, reading 01 for full or bin not present. Found ice maker switch turned off. Asked customer if they had tried to turn on and off as a remedy, they did not.
Near Wickliffe, OH 44092
Joe O
Job Details: 08/18/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ03 Cc: not making iceFound ice maker lost home position. Found ice maker harness is receiving 120v. Not receiving and power to ice maker. Needs ice maker and ice maker harness.; ordrng 1 W10838084 (harns-wire) and 1 WPW10300022 (icemaker)
Near Maple Heights, OH 44137
Dan H
Job Details: 08/18/2020
REFRIGERATOR WHIRLPOOL GI6FARXXF05 "Customer complaint of frost build up in freezer section, found control lock on, control lock will not turn off, found ice build up on evaporator, unit needs new control ; ordrng 1 W11035752 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
Near Avon Lake, OH 44012
Gabriel P
Job Details: 08/18/2020
DRYER GE DWXR483EG0WW Replace parts opt test ok
Near Avon, OH 44011
Gabriel P
Job Details: 08/18/2020
WALL OVEN KITCHENAID KEBS109BSS00 Call tech line spoke to brian he said if all temp and fuse read ok it will need and appliance manager control, customer will contact the resend owners to see if they have bought a warranty for unit
Near Aurora, OH 44202
Brian M
Job Details: 08/18/2020
DISHWASHER WHIRLPOOL WDT970SAHV0 "Cc unit not washing and upper rack broken Found unit getting proper power Found upper rack adjuster broken and sump assembly not running Needs sump assembly and rack adjusters Customer wants to reach out to whirlpool ; ordrng 1 W11087376 (pump&motor) and
Near Avon, OH 44011
Gabriel P
Job Details: 08/18/2020
WALL OVEN GE JT3500SF1SS "Call tech line notice connector is to big then the old one they didn’t answer call bj show him pictures of different connector he ask to cut them and wiring together and use old connector,opt test ok"
Near Dorset, OH 44032
Jeff M
Job Details: 08/18/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 Installed new part unit tested good
Near Strongsville, OH 44149
David R
Job Details: 08/18/2020
REFRIGERATOR WHIRLPOOL GSF26C4EXT02 "Cc of piece falling off, Icemaker is working. Found ,teal piece broken off from ice bin. Would need ice bin assembly. Tested out. Crushed/cubed is working correctly. does not want part. Do not order parts ; ordrng 1 W11109888 (ice-contnr), used 1 SENIORD
Near Eastlake, OH 44095
Joe O
Job Details: 08/18/2020
WASHER ROPER RTW4640YQ1 "Cc: ticking noise after fill, walkingFound error code f7e5(shifter fault). Ran auto test. Found shifter ticking. Shifter is not engaging. Tested suspension rods, found unit is bouncing. Needs actuator and suspension rodsCustomer does not want to repair a
Near Westlake, OH 44145
Corina B
Job Details: 08/18/2020
REFRIGERATOR FRIGIDAIRE FGUS2642LF2 "CC that the ice maker is not cycling. The gears are seized. Will need a new ice maker. Customer can install part; ordrng 1 241798231 (Ice maker), used 1 Shipping from stock"
Near Westlake, OH 44145
Corina B
Job Details: 08/18/2020
DISHWASHER KITCHENAID KDPM604KPS0 CC that the unit is leaking. Stated A cycle found the leaking from the pump and motor. Will need a pump and motor. ; ordrng 1 W11416362 (Pump and motor)
Near Aurora, OH 44202
Brian M
Job Details: 08/18/2020
REFRIGERATOR KITCHENAID KRMF606ESS01 Installed auger motor OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
Near Lyndhurst, OH 44124
Dan H
Job Details: 08/18/2020
REFRIGERATOR KITCHENAID KBFC42FTS05 "Customer complaint that unit leaked and chocolate milk leaked and there is something horribly wrong with it, found evaporator drain tube clogged, cleared out, op test good"
Near Kirtland, OH 44094
Jason N
Job Details: 08/18/2020
DRYER KENMORE 110.828321 "Cc unit coding e1 and not working Confirmed code e1 for thermistor failure. Checked resistance at room temperature, should be 10k at ambient. Thermistor reading 50.1k at ambient. Unit needs to outlet thermistor.; ordrng 1 WP8577274 (thermistor3212), used
Near Shaker Heights, OH 44120
Joe O
Job Details: 08/18/2020
DRYER WHIRLPOOL GEW9260PW0 "Cc: not heat, not dryingRan test cycle. Found no heat. Found element shorted to ground, element housing warped, and thermal cut off open. Needs element, housing, and thermal cut off; ordrng 1 279973 (cutoff-tml) and 1 W10802681 (box) and 1 WP3387747 (ele
Near Wickliffe, OH 44092
Joe O
Job Details: 08/18/2020
REFRIGERATOR WHIRLPOOL WRF540CWH00 Cc: rattle noiseFound noise is coming from damper. Advised customer this is normal operation. Op test ok
Near Seven Hills, OH 44131
Dan H
Job Details: 08/18/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Customer complaint of frost build up in freezer section , found freezer section door gasket not sealing, used heat and petroleum jelly to adjust, door is sealing now, op test good"
Near Mentor, OH 44060
Jason N
Job Details: 08/18/2020
WASHER WHIRLPOOL WFW5620HW0 "Cc unit not advancing cyclesRan diagnostics found codes f8e1 for valve failure, f0e2 for oversuds, f0e5 for offbalance. Ran auto test, cold water in very low psi, only a trickle. Checked psi at source valve, same low water pressure. Advised customer she
Near Fairview Park, OH 44126
Corina B
Job Details: 08/18/2020
MICROWAVE KITCHENAID KOCE507ESS00 Microwave is part of the oven
Near Euclid, OH 44117
Joe O
Job Details: 08/18/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Cc: ice maker froze up under bin, frost build up in freezerFound ice maker chute seal not seated allowing warm air into ice bin. Ice bin frosted in place. Cycled ice maker. Found water leaking from ice maker. Needs ice maker. Installed ice maker. Cycled
Near South Euclid, OH 44121
Dan H
Job Details: 08/18/2020
SXS REFRIGERATOR WHIRLPOOL ED2VHEXVQ01 "Wrong condenser fan motor was ordered, ordering the correct motor ; ordrng 1 W10124096 (Con fan)"
Near Aurora, OH 44202
Brian M
Job Details: 08/18/2020
FREEZER MAYTAG MBF1958XES1 Cleared ice from bottom of freezer Replaced drain tube and cleared drain tube port OP Test Ok
Near Cleveland, OH 44139
Brian M
Job Details: 08/18/2020
DISHWASHER FRIGIDAIRE LGID2475QF Cc unit not working Found power turned off to unit Had customer turn it back on Ran several test cycles could not duplicate a non working issue Advised to watch OP Test Ok
Near Russell Center, OH 44072
Joe O
Job Details: 08/18/2020
DRYER GE GFDS140ED1WW "Cc: not workingFound belt snapped. Pulleys and bearings checked good. Needs belt; ordrng 1 WE12M29 (BELT3968), used 1 SHIPPING (shipping and handling) from stock"
Near South Russell, OH 44022
Brian M
Job Details: 08/18/2020
REFRIGERATOR AMANA ASI2175GRS04 Cc water was t dispensing then it started to work Ran a few glasses of water found no issue with dispensing Advised customer on door switch and temps that sometimes unit may get to cold and water will freezer in reservoir OP Test Ok
Near Cleveland, OH 44108
Joe O
Job Details: 08/18/2020
WASHER MAYTAG MVWC360AW0 "Cc: not cleaning properlyFound error code f7e6(motor fault). Ran auto test, found unit is not shifting. Ran manual test. Unit is not shifting. Checked under unit found gearcase leaking oil. Needs gear case, cam, belt and actuatorCustomer does not want to
Near Cleveland, OH 44113
Dan H
Job Details: 08/18/2020
DISHWASHER WHIRLPOOL KDFE104HPS0 "Customer complaint that unit is not dispensing soap, dispenser is working, unit is not filling with water, found supply valve, off, turned on, unit is operating as designed"
Near Kirtland, OH 44094
Jason N
Job Details: 08/18/2020
WASHER MAYTAG MVWB855DC3 "Cc unit not operatingCustomer stated unit will not power on. Plugged in, able to get into diagnostics, found code f6e2 for ui cannot hear acu. Unit needs console and main control.; ordrng 1 W11112662 (console) and 1 W11171748 (cntrl-elec)"
Near Euclid, OH 44119
Jason N
Job Details: 08/18/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Cc unit not cooling.Found no airflow to ff compartment. Ff section almost room temperature. Ice/frost buildup in freezer around evap fan, fan blade stuck. Cleared ice/frost buildup, fan started up. Freezer door not pulling in like normal, will leave gap
Near Cleveland Heights, OH 44118
Brian M
Job Details: 08/18/2020
DISHWASHER KITCHENAID KDTE104ESS Cc unit won’t drain Found glass in drain pump Damaged pump blade Replaced drain pump using truck stock Ran several fill and drains Raised drain tube in cabinet to prevent backflow OP Test Ok Paid both tickets on one check ; used 1 WPW10348269 (PUMP-DRAIN)
Near Strongsville, OH 44149
David R
Job Details: 08/18/2020
REFRIGERATOR WHIRLPOOL WRT511SZDM00 "Cc of smell, condensation build up. Found FF door gasket had gaps in in. Corrected. Found drain under evap clogged a little, removed ice, so water will not drip down to FF section. Good. Op test ok"
Near Bentleyville, OH 44022
Joe O
Job Details: 08/18/2020
REFRIGERATOR KITCHENAID KSSC48QVS02 Cc: ice door not openingCustomer stated the ice door would not open. Customer attempted to show issue. Could not duplicate issue. Unit functioning as designed. Advised customer motor could be overheating. Quoted for ice door motor and ice door. Unit funct
Near Roaming Shores, OH 44084
Brian M
Job Details: 08/18/2020
RANGE KITCHENAID KSGG700ESS1 Cc unit giving error code Confirmed error Replaced Control board Ran test bake to 350OP Test Ok
Near Lyndhurst, OH 44124
Dan H
Job Details: 08/18/2020
REFRIGERATOR KITCHENAID KBFC42FTS05 "Customer complaint that freezer section door is too hard to open, freezer section door opened right up, opened and closed several times, unit is operating as designed"
Near Mayfield Heights, OH 44124
Dan H
Job Details: 08/18/2020
REFRIGERATOR WHIRLPOOL WRF757SDEH01 "Installed new ice maker , op test good"
Near Avon Lake, OH 44012
Corina B
Job Details: 08/18/2020
REFRIGERATOR JENN-AIR JFC2290VEM8 Replaced the drain tube. Steamed out the drain hole. Optest ok
Near Seven Hills, OH 44131
Corina B
Job Details: 08/18/2020
WASHER AMANA NTW4516FW3 Replaced the valve. Checked the hot and cold. Optest ok
Near Grafton, OH 44044
David R
Job Details: 08/18/2020
FREEZER WHIRLPOOL WZF34X20DW01 Replaced parts. Tested. Good. Op test ok
Near Rocky River, OH 44116
Corina B
Job Details: 08/18/2020
DISHWASHER WHIRLPOOL WDF320PADW2 CC that the unit is not working properly. Ran diag no codes. Ran a calibration. Found the filter dirty. Clean the filter. Advice cust to use white vinegar to do a clean cycle and clean the filter every 6-8 weeks. To run the hot water in the sink before st
Near Mentor, OH 44060
Jason N
Job Details: 08/18/2020
WASHER KENMORE 110.9258222 Installed lid switch. Ran wash test then spin drain. Op test good.
Near Mentor, OH 44060
Jason N
Job Details: 08/18/2020
DRYER SAMSUNG DV42H5200EPA3 "Cc unit not dryingRan op test, no heat. Checked thermals, found heater element open. Unit needs heater element. Customer not repairing at this time, estimate only."
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 08/17/2020
WALL OVEN KITCHENAID KOCE500ESS09 Preaheat oven on convection is good advice customer to wait 10 minutes so heat can circulate also switch on me are bad ordering ; ordrng 1 W11449277 (SWITCH )
Near Shaker Heights, OH 44120
Jason N
Job Details: 08/17/2020
REFRIGERATOR WHIRLPOOL WRF767SDEM00 "Cc unit still leakingCustomer snapped photos of leak, states it’s sporadic but when it does leak, it’s a large puddle. Checked ff and freezer drains, both clear, poured water down both, exits into drain pan. Ran water valve test using both ice makers, no
Near Strongsville, OH 44136
Corey L.
Job Details: 08/17/2020
REFRIGERATOR WHIRLPOOL GS6NBEXRL00 "Customer complaint fridge losing cool and ice door flap broke so a towels has been placed and ice accumulated under ice bin, temps were 60 in ff and -5 in frz, found cold air return blocked with solid ice from moisture accumulation resulting from ice doo
Near Garfield Heights, OH 44125
Corey L.
Job Details: 08/17/2020
DISHWASHER WHIRLPOOL WDT710PAHB1 "Customer complaint dw leaking from somewhere and could be running down fill line in cabinet, confirmed water in cabinet under sink, found drain hose connected to rubber extension using a copper fitting, leaking at connection, quoted for labor and svc to
Near Mentor, OH 44060
Brian M
Job Details: 08/17/2020
FREEZER KITCHENAID WRV986FDEM Cc of noise and temps don’t seem right Found temps in freezer at 3 and fridge at 37Freezer was set at 1 advised on dropping temps Noise was from track bar popped off and was banging around behind freezer drawer Fixed bar OP Test Ok
Near Avon, OH 44011
Gabriel P
Job Details: 08/17/2020
COOKTOP ELE WHIRLPOOL WCG55US6HS00 Call tech line spoke jk we did live chat and he believes is not rust cause i can’t feel it with my fingers he thinks that it is a spill from cooking and customer is not properly cleaning it he also said stainless you have to constantly be cleaning it gave
Near Parma, OH 44130
Corey L.
Job Details: 08/17/2020
WASHER WHIRLPOOL WTW5000DW3 "Customer complaint pauses when trying to wash and lid lock doesn’t come on then when lid is lifted and shut it fills again, ran diagnostics no errors, ran calibration, passed, started quick wash cycle, unit filled and advanced to wash, unit is operating
Near Strongsville, OH 44149
David R
Job Details: 08/17/2020
DISHWASHER MAYTAG MDB8949SBW3 Replaced part. Good. Tested. Taking correct commands. Op test ok
Near Brecksville, OH 44141
David R
Job Details: 08/17/2020
DRYER WHIRLPOOL WED6620HC0 "Cc of long dry times. Checked vent outside to make sure customers cleared nest, good airflow. No error codes. Unit is getting 240vAC. Took off vent from back of dryer, heat is cycling on and off, temp reads good. Let timed dry and bulky sheets cycle on a
Near Conneaut, OH 44030
Jeff M
Job Details: 08/17/2020
RANGE WHIRLPOOL WFG320M0BW2 Installed new part no effect. Some of the igniters are cracked; ordrng 1 WPW10515459 (igntr-surf)
Near Orange, OH 44122
Brian M
Job Details: 08/17/2020
REFRIGERATOR KITCHENAID KRFF507HPS01 Cc of scratch on liner Found repair not to be the best option Cleaned scratch for customer but stated that the epoxy will not be as smooth and possibly be discolored Customer opted out on that repair