We serviced a
KFIS29BBBL03 KITCHENAID
Model REFRIGERATOR
Near Cleveland Heights, OH 44118
Brian B
Job Details: 04/12/2017
Replaced upper led string. Tested lights. Still not working. Checked voltage on driver module. 1 -2, 30vdc... 3-4, 0v.... 5-6, 0v... wil need new led driver board.. office to order parts. R/s per cust req, ordrng 1 WPW10306786 ( INVRTR-BOX),
We serviced a
KSC23C8EYY02 KITCHENAID
Model REFRIGERATOR
Near Shaker Heights, OH 44122
Brian B
Job Details: 04/12/2017
Checked temp 32*fz 44*ff. Found a small frost pattern on the fz evap. Pulled unit out checked for a leak on compressor, drier, and the ff evap. Used black light and glasses to find leak in ff evap and lock ring connec on high side line. Used one tap from t/s to check pressure. Ran diag step 4. Compressor good, valve working properly.. Will need ff evap and dryer. Also , lock ring connector will have to be removed.
We serviced a
WTW4800BQ0 WHIRLPOOL
Model WASHER
Near Eastlake, OH 44095
Brian B
Job Details: 04/12/2017
CC that the unit will not shut off when the cycle is done. Per service bull. W10683100, unit could be in test mode. Reset the main control. Ran cycle, calibration test, drain and spin, unit did not start again. optest ok. ; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model DU1030XTXB2
Near Mentor, OH 44060
Arthur V
Job Details: 04/12/2017
Cust complaint not rinsing or drying well. Cleared debri from chopper blade area and ran diagnostics. Getting 1 error code 6-1. Water inlet valve. Completed all checks per techsheet all checks good. Let unit complete a auto test cycle -- unit passed no errors--- heater working. Advised to run water at sink before using and to use rinse aid. Also suggested to try a different detergent pod. Unit op test good at this time. ; , Job Cmpltd,
We serviced a
MVWB765FW0 MAYTAG
Model WASHER
Near Willowick, OH 44095
Brian B
Job Details: 04/12/2017
CC that the unit is noisy. Ran diag no codes, ran a test cycle, calibration test and optest ok. , Job Cmpltd,
We serviced a
WRT311FZDW00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland Heights, OH 44118
Brian B
Job Details: 04/12/2017
The the ff door keeps hitting the wall and the kick plate keeps falling off. Adjusted the rollers to have the unit lean foward. And the kick plate was not in the tabs. Optest ok. , Job Cmpltd,
We serviced a
110.29882890 KENMORE
Model WASHER
Near Perry, OH 44081
Jeff M
Job Details: 04/12/2017
The coupling was broken i replaced with ts unit op tested good ; used 1 285753A
We serviced a
jot2333@yahoo.com WHIRLPOOL
Model REFRIGERATOR
Near Painesville, OH 44077
Jeff M
Job Details: 04/12/2017
Installed new part unit op tested good , Job Cmpltd,
We serviced a
HTWP1400F2WW HOTPOINT
Model WASHER
Near Cleveland, OH 44120
Jeff M
Job Details: 04/12/2017
The nuts underneath the agitated and power was loose I tightened it with the spanner wrench unit tested good, Job Cmpltd
We serviced a
WRS322FDAB00 WHIRLPOOL
Model REFRIGERATOR
Near Solon, OH 44139
Jeff M
Job Details: 04/12/2017
Installed new part unit op tested good , Job Cmpltd
We serviced a
MED5500FC0 WHIRLPOOL
Model DRYER
Near Mentor, OH 44060
Jeff M
Job Details: 04/12/2017
Installed new part unit op tested good , Job Cmpltd
We serviced a
KUDC10FXSS5 KITCHENAID
Model DISHWASHER
Near Painesville, OH 44077
Jeff M
Job Details: 04/12/2017
User interface is not turning on main control is receiving power needs a new main control user interface the main controls are covered under a five year extended warranty, ordrng 1 W11035586 (CONTROL) and 1 WPW10481130 (UI)
We serviced a
WRX988SIBM03 WHIRLPOOL
Model REFRIGERATOR
Near University Heights, OH 44118
Jeff M
Job Details: 04/12/2017
Filter for the icemaker is frozen again I tested the heating element that wraps around the fill tube it ohmed out good. I tested for power and it rapidly cycles between 120 and zero control is malfunctioning needs a new main control, ordrng 1 W10843055 (CONTROL),
We serviced a
WTW8500DC0 WHIRLPOOL
Model WASHER
Near WARRENSVL HTS, OH 44128
Jeff M
Job Details: 04/12/2017
Unit is displaying a locked rotor code I took machine back took a picture of the transmission needs transmission stater rotor and clutch assembly, ordrng 1 W10754158 (stator) and 1 W10754161 (rotor) and 1 W10754448 (clutch) and 1 W10811956 (TRANS),
We serviced a
WTW4800XQ4 WHIRLPOOL
Model WASHER
Near Painesville, OH 44077
Jeff M
Job Details: 04/12/2017
Actuator has failed unable to detect the actual speed of the drum. Also the front left leveling foot is missing the unit is very unlevel needs new leveling foot, ordrng 1 W10739673 (feet-lvlng) and 1 WP3359452 (NUT) and 1 WPW10006355 (ACTUATOR),
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Cleveland, OH 44135
Dan H
Job Details: 04/12/2017
Customer complaint that unit does not start cycle and agitator does not move, ran diagnostics found f0e3(overloaded), f0e5(off balance), and f8e3(over flow or flood condition) error codes, started normal wash cycle, lid locked, found supply valves closed, opened valves, unit filled with normal amount of water, unit advanced to wash cycle( agitator is working), unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent , Job Cmpltd,
We serviced a
GE B/IN REFRIGERATOR
Model ZISB360DRJ
Near Novelty, OH 44072
Eric M.
Job Details: 04/12/2017
Replaced inverter, set temps, compressor started right up. Advised cust to allow 48 hrs for unit to cool., used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd,
We serviced a
GE REFRIGERATOR
Model PGSS5PJXASS
Near Aurora, OH 44202
Robert A.
Job Details: 04/12/2017
Installed inverter, op tedt ng, comp not starting, inverter receiving 120vac and 5vdc, used jumperbox, ng comp seized, needs comp also quoted Please refund difference, ordrng 1 WR87X10111 (compressor593.71), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, job compltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB00
Near Cleveland, OH 44102
Dan H
Job Details: 04/12/2017
Customer complaint that fresh food section is not cooling, fresh food section temperature at 70 degrees, freezer section temperature at 9 degrees, evaporator fan is not running, evaporator fan receiving 120vac, flicked fan blade, evaporator fan started, unit needs new evaporator fan motor, ordrng 1 WP2315539 (FAN MOTOR), schdld next appmnt for 4/17 MON !,
We serviced a
MAYTAG WASHER
Model MHW5500FW0
Near Andover Township, OH 44003
Arthur V
Job Details: 04/12/2017
When removing hose from dispenser adapter on dispenser broke. Needs dispenser housing , ordrng 1 W10575334 (dispenser), schdld next appmnt for 4/17 MON !,
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2411NS6B
Near Cleveland, OH 44115
Dan H
Job Details: 04/12/2017
Installed new door seals, op test good , Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDP340PAFB0
Near Conneaut, OH 44030
Arthur V
Job Details: 04/12/2017
Found Drain hose flapper restricting water drainage also drain pump very loud and needs replaced Order coupling and drain hose , ordrng 1 W10842407 (fil&drnhos) and 1 W10876537 (pump-drain), schdld next appmnt for 4/17 MON !,
We serviced a
KITCHENAID MICRO OVEN
Model KMHC319ESS0
Near Euclid, OH 44132
Gail V.
Job Details: 04/12/2017
Installed parts, optest good., Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS1
Near Euclid, OH 44132
Eric M.
Job Details: 04/12/2017
Replaced all listed parts, ran thru svc test iaw tech sheet, no leaking observed, test passed, optest good., Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS1
Near Euclid, OH 44132
Eric M.
Job Details: 04/12/2017
Replaced all listed parts, ran thru svc test iaw tech sheet, no leaking observed, test passed, optest good., Job Cmpltd,
We serviced a
ESTATE REFRIGERATOR
Model TT18TKXKQ00
Near Reminderville, OH 44202
Robert A.
Job Details: 04/12/2017
Found comp not running, star trelay clicking, used start box, comp running, replaced relay, unit cooling, op test ok, used 1 8201786 (STARTER71.55) from stock, Ref # 685738371, Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model MGS5870ADQ
Near Brooklyn, OH 44144
Dan H
Job Details: 04/12/2017
Customer complaint that unit is not heating, started bake for 350 degrees, unit heated up to 330 degrees, adjusted temperature offset up 20 degrees, op test good , Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model MSF25D4MDM02
Near Cleveland, OH 44109
Dan H
Job Details: 04/12/2017
Installed new ice maker, op test good , Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM02
Near Aurora, OH 44202
Robert A.
Job Details: 04/12/2017
Found 120vac at i/m l to n, jumped t to h, ng, replaced i/m, i/m cycled and filled, op test ok, used 1 W10882923 (ICE MAKER ASSY) from stock, Job COMPLTD
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Solon, OH 44139
Robert A.
Job Details: 04/12/2017
Checked over unit, good, ran diagnostics, no codes, ran recal cycle, good, all normal sounds, op test ok, Job Cmpltd,
We serviced a
WTW7000DW0 WHIRLPOOL
Model WASHER
Near Lyndhurst, OH 44124
Jeff M
Job Details: 04/12/2017
Customer is using her wash machine correctly she is loading it correctly she is using the correct amount of soap. unfortunately I was unable to find any issues with the agitator or the inner drum to cause an excess of friction on the clothing to cause lint to be produced unit tested good, Job Cmpltd,
We serviced a
WED5000DW2 WHIRLPOOL
Model DRYER
Near Shaker Heights, OH 44122
Jeff M
Job Details: 04/12/2017
I found a pen stuck in the vent I removed the pen unit tested good, Job Cmpltd,
We serviced a
MVWB835DW0 MAYTAG
Model WASHER
Near Cleveland, OH 44128
Jeff M
Job Details: 04/12/2017
Machine had no codes customers using too much soap not loading the machine correctly I explained him how to properly use the machine to correct the poor washing that they feel the washmachine is doing, Job Cmpltd,
We serviced a
FRIGIDAIRE WASHER
Model FTF530FS1
Near Valley View, OH 44125
Dan H
Job Details: 04/12/2017
Installed new shock absorbers, op test good , Job Cmpltd,
We serviced a
AMANA WASHER
Model NTW4605EW0
Near Garfield Heights, OH 44125
Dan H
Job Details: 04/12/2017
Customer complaint that unit is not filling with enough water, ran diagnostics, no error codes found, started normal wash cycle, unit filled up to normal level, explained to customer that this unit is a high efficiency machine and uses less water, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent, unit is operating as designed , Job Cmpltd,
We serviced a
KRFC300EBL01 KITCHENAID
Model REFRIGERATOR
Near Kirtland, OH 44094
Jeff M
Job Details: 04/12/2017
Fridge started freezing things in the fridge section customer had a power outage recently unit tested fine temps are within range explain to the customer the power outage reset the controls, Job Cmpltd
We serviced a
JDS9860AAP JENNAIRE
Model RANGE
Near University Heights, OH 44118
Jeff M
Job Details: 04/12/2017
Installed new part unit failed the back rear igniters are still not sparking they do have continuity to the spark module I started switching wires around now the spark module sending power when needed from all terminals on the spark module but the switches are required because the individual burner is not lighting, ordrng 1 WP74009874 (IGNITOR SWITCH),
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW0
Near Bainbridge Township, OH 44023
Robert A.
Job Details: 04/12/2017
Ran diagnostics, no codes, ran rinse cycle, good just cold water, ran recal cycles, good, checked sensor, good, unable to duplicate, op test ok, Job Cmpltd,
We serviced a
WED8500SR0 WHIRLPOOL
Model DRYER
Near Gates Mills, OH 44040
Jeff M
Job Details: 04/12/2017
Dryer is not spinning found the Pulley broken and the belt broken belt does not show to be truck stock estimate only, ordrng 1 279640 (pulley,idler) and 1 661570V (BELT),
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED22MMXRNR2
Near Chagrin Falls, OH 44022
Robert A.
Job Details: 04/12/2017
Installed valve, op test ok, Job Cmpltd,
We serviced a
MVWC565FW0 MAYTAG
Model WASHER
Near Elyria, OH 44035
Chad P.
Job Details: 04/12/2017
Found gfi tripped. Reset and ran service test mode and calibration. Advised if this keeps happening to have gfi replaced with a standart outlet. , Job Cmpltd
We serviced a
KEBS207SSS04 kitchenaid
Model wall oven
Near Strongsville, OH 44149
Chad P.
Job Details: 04/12/2017
Removed and cleaned door. Also, cleaned inner oven and vents. Op test ok. Advised when glass breaks like that it is likely that some glass will be found for a period of time. , Job Cmpltd
We serviced a
LFFH20F3QWA FRIGIDAIRE
Model FREEZER
Near North Royalton, OH 44133
Chad P.
Job Details: 04/12/2017
Cc complaint that unit was making a very loud noise sfter door was left open. Held door open and unit kicked on. No abnormal noise at this time. Likely that frost built up into fan. Cycled defrost timer and advised cust to monitor. Op test ok.
We serviced a
KDFE104DSS2 KITCHENAID
Model DISHWASHER
Near Broadview Heights, OH 44147
Chad P.
Job Details: 04/12/2017
Installed console. Op test ok. , Job Cmpltd
We serviced a
KRFC704FSS00 KITCHENAID
Model REFRIGERATOR
Near Brecksville, OH 44141
Chad P.
Job Details: 04/12/2017
Removed handle and applied threadlocker. Installed handle and advised it will take 24 hrs for theeadlocker to cure. , Job Cmpltd,
We serviced a
WFW95HEDW0 WHIRLPOOL
Model WASHER
Near North Ridgeville, OH 44039
Paul H.
Job Details: 04/12/2017
Unit was draining when I arrived and would not unlock the door, went into diagnostics, f8e1 long drain, cleaned out drain pump filter and housing, ran diagnostic cycle, op test ok.
We serviced a
MEDB835DW3 MAYTAG
Model DRYER
Near North Ridgeville, OH 44039
Chad P.
Job Details: 04/12/2017
Found unit storing f6e3 and e2 faults. Cleared faults. Voltages check good. Unable to determine exact componet failure. Needs interface and control replaced at the same time. , ordrng 1 W10827974 (CONTROL) and 1 W10849057 (CONSOLE),
We serviced a
WFW90HEFW0 WHIRLPOOL
Model WASHER
Near Amherst, OH 44001
Chad P.
Job Details: 04/12/2017
Found units stator making a loud buzzing noise. Drum can be turned freely. Stator homes out good through harness. Control is over hearing and can be smelled. Possible load failure on stator. Needs control and stator replaced. , ordrng 1 W10870751 (STATOR) and 1 W10878416 (CCU)
We serviced a
MHW3505FW0 MAYTAG
Model WASHER
Near Strongsville, OH 44136
Chad P.
Job Details: 04/12/2017
Techline: kathy. All wiring and connections check good. Valves check good. Pressure line checks good. Five vdc to pressure switch. Dvised likely intermittent operation of ccu. To replace it. Sr#. 7718781421, ordrng 1 W10920567 (CCU),
We serviced a
PFWS4600L0WW GE
Model WASHER
Near Elyria, OH 44035
Brian B
Job Details: 04/12/2017
We just spent 6.5 hrs rebuilding a GE front load washer.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSS30C6EYY03
Near Shaker Heights, OH 44122
Dan H
Job Details: 04/12/2017
Customer complaint that unit is not making ice, found white wire through freezer section door open, unit needs new freezer section door(ss), ordrng 1 LW10367500 (dor-fip ms), schdld next appmnt for 4/19 WED !,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDW00
Near Geneva Township, OH 44041
Arthur V
Job Details: 04/12/2017
Replaced defrost adc. Op test good-- , Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WFW8300SW00
Near Mentor-on-the-Lake, OH 44060
Eric M.
Job Details: 04/12/2017
Comp of loud sound. Found the rear bearing grinding, lg amount of play in the basket. Ran thru svc test, found the trap on drain pump not screwd in all of the way, screwed it in, no leaking observed, however, the drain pump is extremely loud. Bellow dry rotted. Needs front/rear shell, basket, knob, bellow, and drain pump replaced. (very extensive job). Repair declined, estimate only.,, Job Cmpltd,
We serviced a
MAYTAG DISHWASHER
Model MDB8959SBS0
Near Novelty, OH 44072
Robert A.
Job Details: 04/12/2017
Removed outer door and kick plate, ran unit, excessive suds in unit, ran unit until suds spilled over front of tub w/cust watching, cleared suds, need to use less soap or different type, water very soft, op test ok, Job Cmpltd,
We serviced a
MAYTAG OTR MICROWAVE
Model MMV4205DB1
Near MIDDLEBRG HTS, OH 44130
Dan H
Job Details: 04/11/2017
Installed new bulb, op test no good, light bulb only lights high setting, found control sending 120vac to hood light on high and low setting, low setting should be 67vac not 120vac, unit needs new control, ordrng 1 WPW10686543 (CNTRL), schdld next appmnt for 4/17 MON !,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAM04
Near Brooklyn Heights, OH 44131
Dan H
Job Details: 04/11/2017
Customer complaint that unit makes too much ice, ice level is at top of ice bin, auger is pulling ice towards ice chute causing it to look like unit is producing too much ice, unit is operating as designed , Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW7600XW0
Near Troy Township, OH 44234
Eric M.
Job Details: 04/11/2017
Comp ul error. Checked tub bounce, bounces instead of coming back to top. Suspension rods are worn. Spun basket, grinding bearing, needs bearing replaced, rotor/stator good, basket lifts freely., ordrng 1 W10247710 (SUSPENSION ASSYS) and 1 W10435302 (BEARING), schdld next appmnt for 4/17 MON ! [**],
We serviced a
WHIRLPOOL DRYER
Model MEDB835DW0
Near Auburn Township, OH 44023
Eric M.
Job Details: 04/11/2017
nit svc test, no faults. Comp that the clothes are not getting totally dry, cust using the sensor dry cycles, advised cust how the sensor dry cycles work, and that if she wants totally dry clothes, to use the timed dry cycle. Unit operating as designed., Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDP350PAAW4
Near MENTOR ON THE, OH 44060
Arthur V
Job Details: 04/11/2017
Found object in pump area causing issue. Removed object. Op test good , Job Cmpltd,
We serviced a
YWMH31017AB4 WHIRLPOOL
Model MICROWAVE
Near Columbia Station, OH 44028
Paul H.
Job Details: 04/11/2017
Replaced control board, unit powered up, heated a mug of water for one minute, heated fine, op test ok., Job Cmpltd
We serviced a
GI5SVAXVL00 WHIRLPOOL
Model REFRIGERATOR
Near Avon, OH 44011
Paul H.
Job Details: 04/11/2017
Replaced ice bin cover, installed air damper seal, cleared fill tube ice, replaced all items and cycled ice maker, cycled and filled, op test ok., used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmp
We serviced a
MEDC215EW1 MAYTAG
Model DRYER
Near Elyria, OH 44035
Paul H.
Job Details: 04/11/2017
Verified no heat, checked supply voltage, good, checked hi-limit, open, venting has not been cleaned, replaced hi-limit from t/s, explained that venting must be cleaned or problem will continue to occur, tested, heating fine now., used 1 279816 (CUTOFF) from stock, Job Cmpltd
We serviced a
MGT8720DS02 MAYTAG
Model RANGE
Near Lorain, OH 44055
Paul H.
Job Details: 04/11/2017
Valves are loose for three of the burners, no push in required to turn, needs manifold replaced to repair, ordrng 1 W10854406 (manifold),
We serviced a
WRS325FDAM04 WHIRLPOOL
Model REFRIGERATOR
Near Olmsted Falls, OH 44138
Brian B
Job Details: 04/11/2017
CC that machine has a vibrating noise. Found the condenser coils were making a vibrating noise. Pulled unit out and pulled down the condenser coil to stop the vibrating noise. Optest ok. , Job Cmpltd
We serviced a
WRB329DMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Brook Park, OH 44142
Brian B
Job Details: 04/11/2017
Found shipping styrofoam not removed from left side of freezer door. This was keeping door from closing all the way. Removed packing, used steamer to clear frost and ice. Turned on i/m and cycled per cust req. , Job Cmpltd,
We serviced a
WFG320M0BB0 WHIRLPOOL
Model RANGE
Near Cleveland, OH 44105
Brian B
Job Details: 04/11/2017
Replaced door glass brkts.. also, oven not lighting. Found open bake ignitor. Replaced from t/s.. optest ok., used 1 12400035 (IGNITOR) from stock, Job Cmpltd,
We serviced a
MMV4206FZ0 MAYTAG
Model MICROWAVE
Near North Olmsted, OH 44070
Brian B
Job Details: 04/11/2017
CC that the m/w light does not work.. Found broken Lightbulb, may have been damaged from shipping.Will need new bulb. Office to order part. Cust can replace the bulb, does not need return visit.
We serviced a
WDT720PADM2 WHIRLPOOL
Model DISHWASHER
Near Cleveland, OH 44102
Brian B
Job Details: 04/11/2017
CC machine not washing. Ran diag no codes, found wash pump motor not starting. 120v at wash pump motor. Also, found the top rack adjusters broken. Will need new sump assembly And 4 rack adjusters. Office to order parts. , ordrng 4 WPW10671907 (WHEEL)s and 1 WPW10671941 (PUMP AND MOTOR)
We serviced a
WHIRLPOOL RANGE
Model WGE555S0BS02
Near Mentor-on-the-Lake, OH 44060
Arthur V
Job Details: 04/11/2017
Installed new cooktop. Op test good , Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW5550XW0
Near Ravenna, OH 44266
Robert A.
Job Details: 04/11/2017
Ran diagnostics, 7-1 speed sensor fault, needs sensor, quoted, cust to replace, used 1 WPW10006355 (ACTUATOR57.13) from stock, , Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Parma, OH 44134
Dan H
Job Details: 04/11/2017
Customer complaint that unit is using too much water, ran diagnostics, no error codes found, started normal wash cycle, unit filled up with normal amount of water, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent , Job Cmpltd,
We serviced a
GE REFRIGERATOR
Model PFE29PSDASS
Near Mentor, OH 44060
Arthur V
Job Details: 04/11/2017
Found fans running but not compressor. Connected inverter box to compressor and it started. 120 v to inverter--Needs inverter assy ( down fridge please move up if possible ), ordrng 1 WR55X26038 (INVERTER ), schdld next appmnt for 4/17 MON !,
We serviced a
WHIRLPOOL MICROWAVE
Model KEMS308SSS04
Near Aurora, OH 44202
Gail V.
Job Details: 04/11/2017
Replaced parts, optest ng, not heating. Unit needs to be pulled to gain access to other components to determine why mw not heating, cust has to leave, r/s for 4/19 and cust prefers 9-12 appt., used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 4/19 WED 9-12 [**],
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF992FIFM00
Near Atwater, OH 44201
Robert A.
Job Details: 04/11/2017
Complaint making noise, found noise coming from coolant lines on comp, corrected, op test ok, Job Cmpltd,
We serviced a
CROSLEY WASHER
Model CAW8350EW1
Near Streetsboro, OH 44241
Robert A.
Job Details: 04/11/2017
Checked basket and adj, good, ran diagnostics good ran recal, good, found nothing sharp or loose, unit working as designed, talked w/cust explained how unit works, ran drain and spin, good, ran rinse and spin, good, op test okNote cust is opening lid throughout the cycle, this will cause longer wash times, and more adj working as designed, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRBL102ESS00
Near Independence, OH 44131
Dan H
Job Details: 04/11/2017
, Customer complaint that unit is leaking water, found ice maker fill tube missing ice maker fill cup, ice maker mounts also loose, corrected ice maker install, also found water line not connected to valve, reconnected water line, op test good , Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Brecksville, OH 44141
Dan H
Job Details: 04/11/2017
Customer complaint that unit is not making ice, cycled ice maker, ice maker cycled but never filled, water valve is working, unit needs new ice maker, installed new ice maker, op test good , used 1 W10882923 (ICE MAKER ASSY92.90) from stock, job compltd
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXBL9
Near Kingsville, OH 44048
Arthur V
Job Details: 04/11/2017
Replaced control panel. Op test good , Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Saybrook Township, OH 44004
Arthur V
Job Details: 04/11/2017
nit getting 2 error codes. F5e3 unlock error and f7e6 motor fault error. Found cam had broken and needed replaced. Installed new cam kit from truck stock. Op test good. Recalibrated. Cleared codes , used 1 W10721967 (PULLEY) from stock, Job Cmpltd,
We serviced a
KITCHENAID WALL OVEN/MICRO
Model KOCE500ESS04
Near Aurora, OH 44202
Eric M.
Job Details: 04/11/2017
Comp that when baking using standard bake mode, everything bakes fine, however, when using convection bake, using all 3 racks, the top rack gets completely done, but the middle and bottom racks do not get completely done. Referred to use & care manual, for convection bake when using 3 racks, the racks should be in positions 1, 3, and 5, the lower racks are in the correct position, the top rack is 1 position too high, moved the top rack to the recommended position. Init svc test iaw tech sheet, no faults or errors present. Ran all tests, passed. Started a conv bake cycle @ 350, with no temp adjustment, @ 1227 with a baking sheet on center rack position 3, pre-heated to set temp @ 1235. Checked temp on baking sheet @ 1300, reading 361, checked the temp display in diagnostics, showing same temp, oven appears to be operating just as it was designed to operate by the manufacturer. Called wptl, spoke to leon (sr#: 7718782307)who documented the compl
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Bainbridge Township, OH 44023
Eric M.
Job Details: 04/11/2017
Replaced lid and fill hoses. Calibrated, ran auto test, have hot water flow thru new hose now, and did not need to lean on lid in order to start, optest good. Foil accordion style vent hose attached to dryer (see pic), fire hazard, needs to be replaced with either a semi-rigid or solid metal vent., used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYY02
Near Chagrin Falls, OH 44022
Eric M.
Job Details: 04/11/2017
Comp not dispensing ice. Pressed ice paddle, dispenser door opens, but motor not running. Removed cover to motor, water intrusion into motor and is frozen solid, used steamer to remove motor, motor seized, but is receiving pwr. Needs motor replaced, along with the gasket, seals, and washer., ordrng 1 W10166854 (GASKET) and 1 W10852956 (SPRING) and 1 WP2198628 (SEAL) and 1 WP2212370 (WASHER) and 1 WPW10225313 (MOTOR) and 1 WPW10291905 (SEAL), schdld next appmnt for 4/17 MON 12-3,
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS27CXMS5
Near Solon, OH 44139
Robert A.
Job Details: 04/11/2017
Found i/m did not finish cycle, stuck needs i/m, ordrng 1 W10884850 (ICE MAKER), schdld next appmnt for 4/17 MON !,
We serviced a
GE DISHWASHER
Model GLD5664V00SS
Near Pepper Pike, OH 44124
Dan H
Job Details: 04/11/2017
Ran unit, no odd noises heard, sump clear, op test ok,
We serviced a
KITCHENAID B/IN REFRIGERATOR
Model KSSC48QVS06
Near Pepper Pike, OH 44124
Robert A.
Job Details: 04/11/2017
Installed filter asm and lines, turned on water, no leaks, op test ok, Job Cmpltd,
We serviced a
WCG97US6DS00 WHIRLPOOL
Model COOK TOP
Near Bay Village, OH 44140
Brian B
Job Details: 04/11/2017
Checked installation of gas line and unit. Installation is correct. Operating as designed., Job Cmpltd
We serviced a
WRS975SIDM00 WHIRLPOOL
Model REFRIGERATOR
Near Bay Village, OH 44140
Brian B
Job Details: 04/11/2017
Checked ice and water. Water pressure is good. Door openings and cams are working properly . Advised customer on how to replace filter and reset light. Unit is installed adjacent to a wall. Door is hitting wall before cam engages. Advised customer that can install a stick on bumper to keep door or wall from getting damaged. Optest ok., Job Cmpltd
We serviced a
WRF993FIFM00 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44136
Chad P.
Job Details: 04/11/2017
Found door not sealing. Corrected door and defrosted unit. Op test ok. , Job Cmpltd,
We serviced a
MFI2665XEM7 MAYTAG
Model REFRIGERATOR
Near Strongsville, OH 44149
Chad P.
Job Details: 04/11/2017
Corrected door switch. Op test ok. , Job Cmpltd,
We serviced a
RBD275PRB00 WHIRLPOOL
Model WALL OVEN
Near Beachwood, OH 44122
Chad P.
Job Details: 04/11/2017
Installed keypad and control. Op test ok.
We serviced a
WMH53520CS5 WHIRLPOOL
Model MICROWAVE
Near Cleveland, OH 44135
Brian B
Job Details: 04/11/2017
Replaced the parts listed. Ran cycle test optest ok. , Job Cmpltd,
We serviced a
WRS975SIDM00 WHIRLPOOL
Model REFRIGERATOR
Near Bay Village, OH 44140
Brian B
Job Details: 04/11/2017
Checked ice and water. Water pressure is good. Door openings and cams are working properly . Advised customer on how to replace filter and reset light. Unit is installed adjacent to a wall. Door is hitting wall before cam engages. Advised customer that can install a stick on bumper to keep door or wall from getting damaged. Optest ok., Job Cmpltd
We serviced a
KSSC36QTS00 KITCHENAID
Model REFRIGERATOR
Near Brecksville, OH 44141
Chad P.
Job Details: 04/11/2017
Found main control failed. Unit totally down. Reset power. Op test no good. Needs main control replaced. Cust wasnt not home. Friend met tech for service. Tech unable to contact husband or wife. Left est at home. Office to please try and contact cust to see if they would like to follow thrugh with repair. , ordrng 1 W10789107 (CONTROL),
We serviced a
GLD4900P00WW GE
Model DISHWASHER
Near North Royalton, OH 44133
Chad P.
Job Details: 04/11/2017
Found soap failed. Will not open. Has power. Ran unit on normal wash 3 x. No other issues found. Needs disp replaced. , ordrng 1 WD12X10163 (rinse module (DISP ASSY))
We serviced a
KENMORE DRYER
Model 110.87738701
Near Walton Hills, OH 44146
Dan H
Job Details: 04/11/2017
Customer complaint of f1 error code, started normal dry cycle, unit did not start, unit flashed f1(primary control failure), per tech sheet unit needs new main control board, customer would like to purchase new lint screen also, ordrng 1 W10120998 (screen36.28) and 1 WPW10174746 (CNTRL210.03), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Cllctd $491.67 CC Ref # 684932591, schdld next appmnt for 4/17 MON !,
We serviced a
IUD8500BX1 IKEA
Model DISHWASHER
Near Parma, OH 44129
Chad P.
Job Details: 04/11/2017
Found only one wheel sent out. Needs to order the other 3. Showed cust how to install them. We do not need to return. ,
We serviced a
GDF520PGD0BB GE
Model DISHWASHER
Near Cleveland, OH 44135
Brian B
Job Details: 04/11/2017
CC that the unit is not washing the dishes. Per ser bul DD08-16, upper rack not docking with rear conduit due to bowing in tank. Tested docking with rear conduit. Found a 1/2 in gap in docking port. Right side of tank is bowed in slightly causing this issue. Per ser bul, replaced docking cone with updated part. Also, lowerwash arm is slightly separated. Will need new arm. Also, CC that machine starts and then shuts off within 10 min. Reset power and ran diag. No error codes. Ran tests within diag. All functions normal. Ran normal cycle. Not shutting off now. Office to order parts . R/s per cust req, ordrng 1 WD12X22812 (MID CONDUIT DOCKING PORT) and 1 WD35X10393 (spray arm),
We serviced a
MED5100DW0 WHIRLPOOL
Model DRYER
Near Cleveland, OH 44113
Brian B
Job Details: 04/11/2017
Replaced the control. Still did not correct the problem . Voltage at outlet is correct. Voltage on terminal block is L1 to N, 4 v.. L2 to N,230v.. replaced dryer cord purchased at home depot. Still not working.. called EB.. hooked up test box to L1 and neutral.. control panel now lights up and dryer runs. This proves that problen is in house electric line. Will need a qualified electrician to replace line. Office to refund all but sc. brought back control for return to vendor.,
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYY02
Near Chagrin Falls, OH 44022
Eric M.
Job Details: 04/11/2017
Comp not dispensing ice. Pressed ice paddle, dispenser door opens, but motor not running. Removed cover to motor, water intrusion into motor and is frozen solid, used steamer to remove motor, motor seized, but is receiving pwr. Needs motor replaced, along with the gasket, seals, and washer., ordrng 1 W10166854 (GASKET) and 1 W10852956 (SPRING) and 1 WP2198628 (SEAL) and 1 WP2212370 (WASHER) and 1 WPW10225313 (MOTOR) and 1 WPW10291905 (SEAL), schdld next appmnt for 4/17 MON 12-3,
We serviced a
GTW180SCJ0WW GE
Model WASHER
Near Lorain, OH 44053
Paul H.
Job Details: 04/11/2017
Agitator is physically broken, needs replaced, ordrng 1 WH43X25442 (agitator asm),