Service History 717 | Freds Appliance

We serviced a

GE DISHWASHER

Model CDT845P2N3S1

Near Chagrin Falls, Ohio 44022

Joe O

Job Details: 09/16/2022

"Cc: not cleaning properlyRan test cycle. Found unit not diverting to upper racks. Tested diverter sensor. Sensor checks good. Needs control; ordrng 1 WD21X25992 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Solon, Ohio 44139

Brian M

Job Details: 09/16/2022

Installed heater OP Test no good Wash motor leaking Needs sump assembly Motor under warranty but customer will owe labor ; ordrng 1 W11416363 (Sump)

We serviced a

ELECTROLUX REFRIGERATOR

Model EI23BC65KS7

Near Beachwood, Ohio 44122

Corina H

Job Details: 09/16/2022

CC that there is frost on the back wall of the ff section and water leaking. Confirmed. Found frost on back wall of the ff section. There is ice on the bottom of the freezer floor. Drain hole clogged with ice. Found the evaporator cover in rusted. Pulled unit out found ice and rust on the back wall where the ice maker evaporator is. Advised cust the unit is not repairable. Took pictures. Brought new part back for return ; O-emld tckt

We serviced a

KITCHENAID DISHWASHER

Model KDFE104KPS0

Near Beachwood, Ohio 44122

Manny

Job Details: 09/16/2022

"Cc top rack falling on right side, pull rack out and noticed the track safety lock not in the lock position, locked track and pull out rack opt test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHW06

Near Chesterland, Ohio 44026

Joe O

Job Details: 09/16/2022

"Cc: not coolingFound both sections at 77 degrees. No frost pattern. Compressor excessively loud. Found compressor valving failed. Needs compressorFound customer has a rubber waterline attached to refrigerator (see pic), explained the flooding hazard?associated with this type of waterline and advised cust to replace with a copper waterline to?prevent flooding. Parts show out of stock p. Office to reschedule; ordrng 1 W11370574 (Compressor) and 1 W11504415 (Coupler) and 1 W11504431 (Coupler) and 1 W11506619 (Coupler)"

We serviced a

KITCHENAID MICROWAVE

Model KBHS109BSS00

Near Solon, Ohio 44139

Brian M

Job Details: 09/16/2022

Installed ui OP Test Ok

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Cleveland, Ohio 44122

Corina H

Job Details: 09/16/2022

"CC that there is a noise when ran diag F7E5 SHIFTER FAULT, ran a manual spin found the bearings are worn. Looked underneath and water is leaking from the gear case. Will need a gearcase, motor, shifter, capacitor, cam, belt and agitator. Office to reschedule appointment. ; ordrng 1 W11550891 (Agitator) and 1 W11454734 (Gearcase) and 1 W11026785 (Motor) and 1 WPW10006384 (Belt) and 1 W11395618 (Capacitor) and 1 W10913953 (Shifter) and 1 W10721967 (Cam)"

We serviced a

GE REFRIGERATOR

Model GTS22KGNBRWW

Near Willoughby, Ohio 44095

Dan

Job Details: 09/16/2022

"Customer complaint of frost build up in freezer section, doors are sealing, found that freezer section door pops open when fresh food section door is closed, units feet are raised as high as possible, advised customer to always make sure freezer section door is closed after closing fresh food section door, unit is operating as designed"

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Chesterland, Ohio 44026

Joe O

Job Details: 09/16/2022

"Cc: electrical smellRan test cycle, no abnormal smells. Checked harness and element for shorts. No shorts. Tested heat. Unit has good heat and is cycling heat. Could not duplicate issue. Op test ok"

We serviced a

MAYTAG WASHER

Model MVWB765FW0

Near North Royalton, Ohio 44133

Marie V

Job Details: 09/16/2022

"Cc that the unit will show drn at the last 15 or 20 min of a cycle. Leaves unit and later on runs drain and spin and unit works. Been doing smaller loads and it works but it shows codes intermittently. Ran diag found error code F9E1 drain pump electrical issue, F2E1 ui stuck button. Ran auto test, drain did not worked. Removed all water from unit and verify drain hoses, clear, nothing clogged. Also when spin basket by hand can hear a grinding noise coming from gearcase. Gave estimate for both, drain and gearcase. Cust said that its been loud just more worried about drain issue. Cust will call back if she wants to go and do drain pump only.; ordrng 1 W10876600 (Drain pump) and 1 W11393685 (Gearcase), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404EBL3

Near Painesville, Ohio 44077

Dan

Job Details: 09/16/2022

"Customer complaint that unit is not cleaning dishes, ran test cycle, unit filled, wash motor never started, wash motor is receiving 120vac , unit needs new sump assembly, customer does not want repair at this time; ordrng 1 W10861526 (Sump), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS03

Near Cleveland Heights, Ohio 44118

Corina H

Job Details: 09/16/2022

Replaced the cover. Opt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model GD2SHAXKB01

Near Highland Heights, Ohio 44143

Manny

Job Details: 09/16/2022

"Replaced filter, opt test ok"

We serviced a

GE DRYER

Model GTD42EASJ2WW

Near Mayfield Heights, Ohio 44143

Jason N

Job Details: 09/16/2022

Cc unit timer not working Confirmed timer knob is slipping on timer shaft. Found knob is damaged and timer shaft is rounded. Unit will need both timer and knob. ; ordrng 1 WE04X24550 (Timer) and 1 WE01X24552 (Knob)

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29BBMS03

Near Mentor, Ohio 44060

Jason N

Job Details: 09/16/2022

Could not install part. Customer stated they never received part. Will have to reorder. ; ordrng 1 W10633627 (Motor evap)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Cleveland Heights, Ohio 44118

Corina H

Job Details: 09/16/2022

"Entitlement is good. CC that they used dish soap in the dishwasher instead of detergent and it stopped working. Confirmed. Found water in the drain pan. Cleaned the water out of the drain pan. Started a cycle, suds in the dishwasher. Used oil to get rid of the suds. Advised cust to not use dish soap in the dishwasher. Opt test ok"

We serviced a

KENMORE REFRIGERATOR

Model 10641152210

Near Wickliffe, Ohio 44092

Corina H

Job Details: 09/16/2022

CC that there is water leaking from the freezer. Confirmed. Steamed out the drain hose. Removed the drain hose found dirt and dust inside. Cleaned the drain hose. Opt test ok.

We serviced a

WHIRLPOOL RANGE

Model WFG540H0ES1

Near Strongsville, Ohio 44136

Marie V

Job Details: 09/16/2022

"Cc that the oven seems not to get to temp, when running cleaning cycle theres no steam coming out from water. Started unit, the ignitor works perfect, also started a self clean unit starts to heat and then stops within about 30 seconds of burner on. Verify temp sensor ohms, in range unit will need new control. Ordering control and sensor.; ordrng 1 WPW10349742 (Control) and 1 W10833885 (Sensor)"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Andover, Ohio 44003

Dan

Job Details: 09/16/2022

"Customer complaint of ticking noise, ran timed dry cycle, no unusual noises heard, unit is operating as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED2FHAXST03

Near Mentor, Ohio 44060

Jason N

Job Details: 09/16/2022

"Cc unit not defrosting Customer stated they already had a diagnosis previously done but declined the repair, they now want to repair. Unit will need ADC board. ; ordrng 1 WPW10366605 (ADC board)"

We serviced a

GE RANGE

Model JB258DM2BB

Near Mentor, Ohio 44060

Jason N

Job Details: 09/16/2022

"Installed cooktop lamp. Tested burner operation, light illuminates correctly. Op test good."

We serviced a

GE RANGE

Model JGBS66REK3SS

Near Mentor, Ohio 44060

Jason N

Job Details: 09/16/2022

"Cc unit continually sparkingCustomer stated unit was continually sparking and would not turn off. Customer tried to fix himself and ended up breaking the gas tube to RF burner. Ordering RF office holder/tube. Installed ignition harness and tested remaining burners, all tested good, proper ignition and flame. Customer does not want to wait for another visit out for us to install orifice holder, he will install himself. ; ordrng 1 WB28X24766 (Orifice holder)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Wellington, Ohio 44090

Marie V

Job Details: 09/16/2022

"Cc that the temps on unit fluctuate a lot, could be cooling good now and then temp raises a lot. Took temps fresh food at 36* and both freezer sections at 5*6*. Looked for air leaks or gasp on door seals good, and closing good, evaporator fan is working properly. By sp will need control. Replaced control, set temperature to recommended. Op test okBrought core for return."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJZ00

Near Middleburg Heights, Ohio 44130

David R

Job Details: 09/16/2022

"Fridge was moved to storage room from hotel room. When moving unit out storage, heard a hissing sound. Put on valve to comp. Put 140 nitrogen in. Heard nitrogen coming out. Line at cabinet by cap tube. Put soap and water on unit. Bubbles forming. Took pics. Non repairable, calling techline to document. Whirlpool will contact customer. ; used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGHD2369TF6

Near Avon, Ohio 44011

Angel

Job Details: 09/16/2022

Replaced ui tested to make sure indicator lights all work. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM01

Near Rocky River, Ohio 44116

Angel

Job Details: 09/16/2022

Cc that unit was making a loud sound. Confirmed sound is coming from freezer fan rubbing on ice. Took apart freezer and evaporator cover and found that it had ice buildup from warm air getting in to freezer because of the seal un bottom of freezer not being on correctly I steamed out all ice and cleared ice on drain. I explained to customer. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Rocky River, Ohio 44116

Angel

Job Details: 09/16/2022

Cc that when they use delicate cycle it will stay on rinse and would not finish but every other cycles work perfectly. Verified for error codes and no error codes ran a auto test and passed also did a calibration. Explained to customer that I cant find a issue with unit recommended them to take if the extra rinse when doing delicates to see if that helps but unit is working perfectly and to make sure unit did not go off balance pausing itself. Opt test ok.

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near Cleveland, Ohio 44111

Angel

Job Details: 09/16/2022

Cc that unit is squealing when running. Confirmed idler pulley and one of the rollers were bad. Replaced all parts with repair kit tested unit. Opt test ok.; used 1 4392065 (DRYER REPAIR KIT) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Columbia Township, Ohio 44028

David R

Job Details: 09/16/2022

Customer just moved in a week ago. Unit is not being used. In garage. Called techline. Line to drier snapped. Techline documented. Techline video chat and took pics. Non repairable. Techline to call customer and go through next steps.; O-emld tckt

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near Cleveland, Ohio 44102

Angel

Job Details: 09/16/2022

Replaced timer tested unit opt test ok. Explained to customer to always spin knob clockwise and not counter clockwise.

We serviced a

KITCHENAID WALL OVEN

Model KEBS277DWH2

Near Aurora, Ohio 44202

Brian M

Job Details: 09/16/2022

Installed hinges OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

GE DRYER

Model GTD42EASJ2WW

Near Painesville, Ohio 44077

Jason N

Job Details: 09/16/2022

"Cc unit leaving black marks on clothing Ran dryer op test, did not find anything out of the ordinary with unit operation. Ordering top bearing assembly to ensure no excessive gaps between drum and bearing plate. ; ordrng 1 WE03X25576 (Top bearing)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS01

Near Aurora, Ohio 44202

Brian M

Job Details: 09/16/2022

Cc no cool Could not duplicate a issue Both fridge and freezer are at normal operating temps And freezer has a full bin of ice Advised to watch

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS02

Near Cleveland, Ohio 44113

Angel

Job Details: 09/16/2022

Cc that unit was not cooling at all the fans were working but compressor wasnt running. Confirmed compressor was not running tried resetting unit but nothing replaced the starter device and compressor started right up checked the amperage while it was running and it was running at 1.60amps its running perfectly now. Explained issue to customer. Opt test ok.; used 1 W10873801 (Start device) from stock

We serviced a

WHIRLPOOL DRYER

Model LGR7620LW0

Near Cleveland, Ohio 44105

Gabriel P

Job Details: 09/16/2022

Customer complaint of loud noise replace pulley opt test ok ; used 1 4392065 (DRYER REPAIR KIT) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KSSS48MWX01

Near Willoughby Hills, Ohio 44092

Manny

Job Details: 09/16/2022

"Cc unit not cooling, hooked killawatt and compressor pulling 15 amps checked with compressor tester and compressor running and pulling 1.7amps, replaced overload and relay with TS#8201786 compressor starts and unit pulling 1.47amps opt test ok advise customer to allow 24 hours for temps to equalize. ; used 1 8201786 (STARTER) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHB0

Near Aurora, Ohio 44202

Brian M

Job Details: 09/16/2022

Installed rack adjusters OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Wickliffe, Ohio 44092

Corina H

Job Details: 09/16/2022

"Replaced the door. CC that there is a high pitch noise and the unit is not cooling. Unit is in the garage. Checked temp 0 Fz ff 40* and in the drawer 43*. Cooling as designed. Did advised cust the unit will not work in the garage. Can hear the high pitch noise, its coming from the compressor. Noise is normal. Its working as designed with the noise. Opt test ok."

We serviced a

GE DISHWASHER

Model GDF620HMJ6ES

Near Rootstown, Ohio 44272

Brian M

Job Details: 09/16/2022

"Cc unit wont drain Found crack in sump just pouring out water across flood switch Flood switch is NLa but sump would need rebuilt ; ordrng 1 WD18X21680 (sump manifold) and 1 WD19X25187 (Pump) and 1 WD19X25278 (Diverter) and 1 WD35X10382 (dishwasher sump clam), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2089WEP9

Near Parma, Ohio 44129

Angel

Job Details: 09/16/2022

Cc that ice maker was not working. I tried to jump start the ice maker but it would not cycle. Replaced ice maker and made sure it cycled and also replaced switch because customer stated sometimes it would not work. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVW6230HC2

Near Conneaut, Ohio 44030

Dan

Job Details: 09/16/2022

"Customer complaint of f7e1 error code, confirmed, capacitor is bad, installed new capacitor, op test good"

We serviced a

GE WASHER

Model GLWN2800D0WS

Near Ashtabula, Ohio 44004

Dan

Job Details: 09/16/2022

"Customer complaint that start button is loose, found mount for timer broken, unit needs new console, customer does not want repair at this time; ordrng 1 WH42X10946 (Console), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED5000DW2

Near Eastlake, Ohio 44095

Joe O

Job Details: 09/16/2022

Installed timer. Tested. Op test ok

We serviced a

KITCHENAID RANGE

Model KSGB900ESS5

Near Mentor, Ohio 44060

Joe O

Job Details: 09/16/2022

"Cc: drawer not closing properlyReplaced slides, and drawer. Tested. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFF2558VEW6

Near Parma, Ohio 44134

Gabriel P

Job Details: 09/16/2022

Found drip pan clog pretty bad with ice also customer use a jigsaw to break ice and damage liner I told is not fixable but is not deep so I told him not to worry about it

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM03

Near Grafton, Ohio 44044

David R

Job Details: 09/16/2022

Replaced fan harness and kit. Change test 7 to automatic 8 hr defrost. Give 24hrs to cool to normal temps. Op Test Ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Cleveland, Ohio 44119

Manny

Job Details: 09/16/2022

"Cc unit not working, verified and motor runs for 1 min then nothing, replaced motor assembly opt test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Amherst, Ohio 44001

David R

Job Details: 09/16/2022

Replaced heater. Ran diagnostics. Good. Op Test Ok.

We serviced a

WHIRLPOOL FREEZER

Model WZF34X20DW01

Near Willoughby, Ohio 44094

Corina H

Job Details: 09/16/2022

CC that the food is not freezing. Confirmed. 34*. Found the freezer evap. Covered in frost and ice. Ran diag turned the heater on. Heater turned on. Will need a new control. ; ordrng 1 W11496886 (Control)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ

Near Willoughby, Ohio 44094

Corina H

Job Details: 09/16/2022

CC that the unit is leaking. Confirmed. Found th tub is leaking from the weld. Will need a new tub. Office is to reschedule appointment ; ordrng 1 W11409866 (Tub)

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Lorain, Ohio 44053

Angel

Job Details: 09/16/2022

Cc that u it was squealing. Confirmed turned on unit and started squeaking will need idler pulley replaced used repair kit to replace parts tested unit. Opt test ok.; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

MAYTAG WASHER

Model MVWB835DW3

Near Diamond, Ohio 44412

Brian M

Job Details: 09/16/2022

Cc unit not spinning Found error for locked rotor Found gearcase leaking water and oil Everything is covered in oil and water Needs underside rebuilt. Also needs suspension rods and low flow on cold water side ; ordrng 1 W11393685 (Gearcase) and 1 W10915701 (rotor) and 1 W10754448 (clutch) and 1 W10734521 (slider) and 1 W10915700 (stator) and 1 W10902814 (washplate) and 1 W11130356 (suspension) and 1 W11096285 (housing)

We serviced a

AMANA WASHER

Model NTW4516FW0

Near Garrettsville, Ohio 44231

Brian M

Job Details: 09/16/2022

"Cc of noise found belt slipping Replaced cam and be,t OP Test Ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ03

Near Cleveland, Ohio 44108

Manny

Job Details: 09/16/2022

Replaced switch opt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model ET1PHKXPT08

Near Painesville, Ohio 44077

Joe O

Job Details: 09/16/2022

Found fan motor different then the one in unit. Spoke with bj. He stated they upgraded. Installed fan motor. Tested. Advised customer to allow 24 hours for temps to adjust. Op test ok.

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Painesville, Ohio 44077

Joe O

Job Details: 09/16/2022

Cc: no hot waterRan manual hot water test. No water entering machine. Replaced water valve. Ran auto test and calibration. Op test ok

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near Lorain, Ohio 44052

Angel

Job Details: 09/16/2022

Cc that dryer was not starting. Verified power and door switch and they were good. Took off back panel and found that thermal fuse was open checked cut off switch and high limit and they were good also made sure heating element was not grounded. Replaced thermal fuse tested unit and worked also recommended customer to get vent checked out to make sure issue doesnt happen again. Opt test ok.; used 1 WP3392519 (THERMAL FUSE) from stock

We serviced a

AMANA DRYER

Model NGD4655EW3

Near Amherst, Ohio 44001

Marie V

Job Details: 09/16/2022

Cc that the unit does not heat or timer moves. Confirmed. Unit needs gas hooked up

We serviced a

WHIRLPOOL DRYER

Model WGD7000DW1

Near Fairview Park, Ohio 44126

Gabriel P

Job Details: 09/16/2022

Ran unit for 45 minutes and still no sound heard advise customer to monitor

We serviced a

SAMSUNG DRYER

Model DV219AEW/XAA

Near Geneva, Ohio 44041

Dan

Job Details: 09/16/2022

"Customer complaint that unit is not heating, confirmed, found element open, element is receiving 240vac, found belt frayed, unit needs new element and belt, customer does not want repair at this time ; ordrng 1 DC97-14486A (Element) and 1 6602-001655 (Belt), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE REFRIGERATOR

Model GSS25GMHBCES

Near Madison, Ohio 44057

Dan

Job Details: 09/16/2022

"Customer complaint that unit is freezing food in bottom drawers, fresh food section temperature at 50 degrees at top and 29 degrees at bottom, freezer section temperature at 5 degrees, found evaporator fan not running, unit needs new evaporator fan motor, customer does not want repair at this time ; ordrng 1 WR60X10307 (Fan motor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

SAMSUNG DRYER

Model DV45H7000EWA2

Near North Ridgeville, Ohio 44039

Marie V

Job Details: 09/16/2022

"Cc that the unit is not heating. Confirmed. Verify power, good. Found heater open. Cust will call if they want to continue.; ordrng 1 DC97-14486A (Heating element), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

GE REFRIGERATOR

Model GTE18GTHMRWW

Near Madison, Ohio 44057

Dan

Job Details: 09/16/2022

"Customer complaint that unit is not cooling m fresh food section temperature at at 50 degrees, freezer section temperature at 30 degrees, nothing is running, unit needs new thermostat ; ordrng 1 WR09X26871 (Tstat), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN402ESS01

Near Beachwood, Ohio 44122

Corina H

Job Details: 09/15/2022

Replaced the control. Steamed out the freezer evap. The defrost turned on. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

MAYTAG WASHER

Model MVWC465HW

Near Avon, Ohio 44011

Gabriel P

Job Details: 09/15/2022

"Ran diagnostic found error long fill no fill ran auto test pass ran calibration pass ran cycle pass no noisy operation found noise is normal,opt test ok"

We serviced a

KENMORE DRYER

Model 110.75132412

Near Madison, Ohio 44057

Dan

Job Details: 09/15/2022

"Installed new. Timer, op test good"

We serviced a

WHIRLPOOL DRYER

Model WGD9400SW0

Near Sheffield Lake, Ohio 44054

Angel

Job Details: 09/15/2022

"Cc that unit was making a ticking sound. Turned on unit and sound is just from drum spinning but everything looked good i checked the back, blower wheel and all rollers and belt everything is good. Explained to customer its just the drum when spinning. Opt test ok."

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near North Ridgeville, Ohio 44039

Marie V

Job Details: 09/15/2022

"Cc that the unit is making a noise when spinning, cust has video. Ran diag no error codes. Ran auto test.pass. Tilted unit and found oil leaking took pics and belt needs to be replaced. Cust will not fix. ; ordrng 1 W11454734 (Gearcase) and 1 WPW10006384 (Belt), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Austinburg, Ohio 44010

Brian M

Job Details: 09/15/2022

Installed fan and control OP Test Ok

We serviced a

GE REFRIGERATOR

Model CWE23SSHQSS

Near Chagrin Falls, Ohio 44022

Brian M

Job Details: 09/15/2022

"Cc still no ice Found valve just humming no water coming throughNeeds another valve and possibly a new line ; ordrng 1 WR57X27517 (valve double iw asm) and 1 WR02X20621 (tube fz im fill htr), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KENMORE GAS DRYER

Model 110.786327

Near Willoughby, Ohio 44094

Jason N

Job Details: 09/15/2022

"Installed drive motor. Ran dryer op test, good tumble and heat. Op test good."

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFH08

Near Mayfield Heights, Ohio 44124

Joe O

Job Details: 09/15/2022

"Cc: frost build up, gaskets not sealing, bulb burned outFound gaskets not sealing properly. Reseated freezer gasket. Customer had freezer build already. advised customer warranty companies do not cover bulb replacement. Ff gasket will not seal properly. Need ff gasket. ; ordrng 1 W10838574 (gasket-dor)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW07

Near Parma, Ohio 44134

Manny

Job Details: 09/15/2022

"Cc unit gasket keeps coming off after 2 of your technician came and all they did was show me how to put the gasket back on, verified and Ff gasket is coming off on the top right side tried putting gasket back on but when closing and opening the door gasket comes right out noticed that door liner damaged and wont hold the gasket (see pic) unit needs Ff door.; ordrng 1 LW10636410 (dor-fip)"

We serviced a

WHIRLPOOL RANGE

Model WFE530C0EW0

Near Berea, Ohio 44017

Manny

Job Details: 09/15/2022

"Cc unit is completely dead, pump unit out and tested voltage at terminal block and no power checked outlet and no voltage, checked breaker and the range breaker is tripped try resetting but breaker is weak and keeps tripping when reset, advise customer to to contact the building maintenance so they can replace the breaker and if she still have issues after the breaker has been replaced to give us a call and well take another look."

We serviced a

WHIRLPOOL RANGE

Model n/a

Near Westlake, Ohio 44145

Marie V

Job Details: 09/15/2022

Took pop. Unit does not have model or serial number label. Cc that the unit gets too hot when using oven. Cust needs to call whirlpool so they can mail her a label for unit.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSF26C3EXW01

Near Cleveland, Ohio 44102

Marie V

Job Details: 09/15/2022

Replaced thermistor and control. Advice cust to allow 24 to. 48 hOurs to allow temperature tu adjust. Op test okBrought core for return.

We serviced a

WHIRLPOOL STACK W/D

Model WETLV27HW2

Near Broadview Heights, Ohio 44147

Manny

Job Details: 09/15/2022

"Cc unit making a loud vibration noise, verified and unit making a vibration noise on back, pulled unit out and found terminal block cover loose, fasten screw, op test ok"

We serviced a

WHIRLPOOL FREEZER

Model WZF34X20DW04

Near Brecksville, Ohio 44141

Manny

Job Details: 09/15/2022

"Cc unit not cooling, verified and temps 81, compressor is seized up, unit will need seal system repair. Compressor not in stock, customer said hes going to low to get it replaced since it; ordrng 1 W11578208 (Compressor) and 2 W11109499 (drier-tube)s"

We serviced a

KITCHENAID DISHWASHER

Model KUDD03DTSS0

Near Rocky River, Ohio 44116

Marie V

Job Details: 09/15/2022

"Cc that the top spray arm is hitting the basket and dishes are not getting properly clean. Confirmed.. found spray arm is warped. Cust paid for the part, he will install. ; ordrng 1 99003689 (Spray arm.), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG RANGE

Model MGS8800FZ2

Near Seven Hills, Ohio 44131

Manny

Job Details: 09/15/2022

"Cc unit not heating, set unit to 350 unit reach temp, check temps and at 375 after preheat, unit is working as designed"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Westlake, Ohio 44145

Marie V

Job Details: 09/15/2022

Cc that the top rack falls down. Confirmed. Replaced adjuster kit. Optest ok

We serviced a

MAYTAG DRYER

Model MGDB200VQ0

Near Independence, Ohio 44131

Manny

Job Details: 09/15/2022

"Cc unit not heating, found open thermal fuse and drum seal falling off, unit needs seal and fuse; ordrng 1 WP3390719 (fuse-thrml) and 1 280140 (seal,drum), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KBRC36FMS00

Near Avon, Ohio 44011

Marie V

Job Details: 09/15/2022

"Cc that the unit has ice building up on the freezer, and when it was going on a cycle is making a loud noise. Unit is running at this point, can hear fan getting louder, also found the drain pan under evaporator leaking and sealed up also drain tube is clear. Ordering fan.; ordrng 1 W10822580 (Fan) and 1 WP2169142 (Blade fan)"

We serviced a

WHIRLPOOL WASHER

Model LAT9706AAM

Near East Cleveland, Ohio 44112

Jason N

Job Details: 09/15/2022

Cc unit not washing or spinning Plugged unit in and set to spin cycle. Motor humming loudly and started to smoke after a few seconds. Unit needs drive motor. Motor(201807) is discontinued. Unable to repair unit.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Solon, Ohio 44139

Brian M

Job Details: 09/15/2022

"Cc unit not washing well Ran auto no errors unit is functioning properly Spray arms are moving and has plenty of pressure Advised on soap, running hot water at tap first, and using jet dry Called and reported with whirlpool"

We serviced a

GE WASHER

Model GTW465ASN1WW

Near Ashtabula, Ohio 44004

Dan

Job Details: 09/15/2022

"Customer complaint that fabric softener runs out onto clothes, found fabric softener option turned off, advised customer that option must be selected when using, fabric softener, unit is operating as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT541SZDM01

Near Cleveland Heights, Ohio 44121

Jason N

Job Details: 09/15/2022

Cc unit freezer light not workingReplaced freezer LED using customer supplied pre Id part. Illumination restored to freezer section. Op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Fairview Park, Ohio 44126

Gabriel P

Job Details: 09/15/2022

"Replace parts order,opt test ok"

We serviced a

FRIGIDAIRE FREEZER

Model LFFH20F3QWC

Near Fairview Park, Ohio 44126

Gabriel P

Job Details: 09/15/2022

"Found partial frost on evaporator use soap spray to locate leak found no leaks replace ui dryer and ext tube for compressor fallow each step off seal system,opt test ok advise customer that if it leak again we should be able to find it now that we have up dryer filter install ,opt test ok ; used 6 TjAF1200 (1/4 OD TUBE EXT), and 1 WPW10143759 (DRIER) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Cleveland Heights, Ohio 44121

Jason N

Job Details: 09/15/2022

"Cc unit freezer too cold Found frost buildup in freezer section, air passages clogged with ice. Steamed and cleaned freezer section. Checked for gaps on doors and liner. Found 2 large gaps in lower liner at bottom on ff section. Filled in gaps w/silicone. Advised customer to allow several hours for both sections to return to desired temperatures. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model GB2FHDXWS07

Near Jefferson, Ohio 44047

Dan

Job Details: 09/15/2022

"Customer complaint that unit is leaking, found evaporator drain tube clogged, found found ice buildup common with evaporator drain tube clog, unit has duck bill style drain tube, unit needs new ptrap style drain tube and ice cleared, cleared ice, installed new drain tube, op test good; used 1 W10619951 (TUBE-DRAIN) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ01

Near Fairview Park, Ohio 44126

Gabriel P

Job Details: 09/15/2022

"When arrive ice bin full of ice but still replace valves,so customer dont get mad,opt test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKV0

Near Rocky River, Ohio 44116

Gabriel P

Job Details: 09/15/2022

"Replace,pump assembly,then ran auto test it did not leak show video to customer opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near North Royalton, Ohio 44133

Gabriel P

Job Details: 09/15/2022

"Replace correct icemaker,opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WFW9400SU01

Near Avon Lake, Ohio 44012

Angel

Job Details: 09/15/2022

Replaced bellow tested unit and no more leaks. Opt test ok.

We serviced a

KITCHENAID RANGE HOOD

Model KVWB600HBS2

Near Beachwood, Ohio 44122

Joe O

Job Details: 09/15/2022

"Cc: hood damagedFound damage on hood and chimney. Called whirlpool tech line spoke with butch, advised of cosmetic damage. Sent pic of damage. Hood not repairable. Up to customer service as to where to go from here. Sr: 7734592157"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Middleburg Heights, Ohio 44130

David R

Job Details: 09/15/2022

Cc unit is not cooling correctly, water is not coming out dispenser correctly. SxS. Took a look at back of FZ. Evap cover is covered with frost/ice. Not defrosting correctly. Fans are all working, but build up of frost not allowing proper airflow. Control not sending proper voltage. Ordering main control, UI, harness and thermistor. Tested water, good flow coming to unit. Replace valves and also have customer get new water filter. Also, check water line at dispenser to make sure it is pushed all the way down in proper place. **2 count to steam all ice.; ordrng 1 W11546685 (Valve) and 1 W11518204 (Ui) and 1 W11163765 (Water line) and 1 W11581973 (Harness) and 1 W11546610 (Heater) and 1 W11558182 (Control)"

We serviced a

WHIRLPOOL WALL OVEN

Model WOS31ES0JS

Near Cleveland Heights, Ohio 44118

Corina H

Job Details: 09/15/2022

Replaced the fuse. Heated oven to 350*. Opt test ok. ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

MAYTAG WASHER

Model MVWB765FW

Near Aurora, Ohio 44202

Brian M

Job Details: 09/15/2022

Cc unit not starting Found lid latch not functioning Replaced using truck stock OP Test Ok ; used 1 W10810403 (lid lock assy) from stock

We serviced a

GE REFRIGERATOR

Model PTS22SHRARBS

Near Cleveland Heights, Ohio 44118

Corina H

Job Details: 09/15/2022

"Replaced the valve. No leaks. Tested the ice maker. Good. Opt test ok ; used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"

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