We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB2
Near Strongsville, OH 44149
Brian B
Job Details: 07/17/2018
Replaced control due to F1 code. Tested oven op test ok. Adjusted top burners.; Job Cmpltd,
We serviced a
KBLS22KWMS5 Kitchenaid
Model Refrigerator
Near Cleveland, OH 44107
Corey L.
Job Details: 07/17/2018
Customer complaint refrigerator not cooling, ff temp was 58, frz was 48, fans are running, compressor is running really loud and super hot, evap and no frost pattern, added 1.5oz of r134, here was no change, restriction in the line, advised getting compressor done at the same time since its running hot and we have parts covered under 120month warranty of sealed system repairs, customer in complete no cool please put on cancellation list; ordrng 1 W10507884 (compressor)
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Strongsville, OH 44136
Brian B
Job Details: 07/17/2018
Verified dop, sent pic. Machine not draining. Removed drain hose from under sink plumbing. Found found stub clogged by small washer. Cleared pipe, ran test cycle., machine now draining. Op test ok. Advised customer .; Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Mayfield Heights, OH 44124
Jeff M
Job Details: 07/17/2018
The unit is only getting 120. They need an electrician I licensed electrician; Job Cmpltd,
We serviced a
WHIRLPOOL FREEZER
Model WSZ57L18DM01
Near Cleveland Heights, OH 44118
Jeff M
Job Details: 07/17/2018
Installed new part unit op tested good incorrect handle. Customer can install; ordrng w10803532
We serviced a
KENMORE WASHER
Model 11025132410
Near Wickliffe, OH 44092
Jeff M
Job Details: 07/17/2018
Start button is not working very well needs new control estimate on; ordrng 1 W10683781 (cntrl-elec),
We serviced a
KUDI02FRSS1 Kitchenaid
Model Dishwasher
Near Moreland Hills, OH 44022
Brian M
Job Details: 07/17/2018
Cc that unit won’t start Found ui locked Unlock ui Ran test cycle OP TEST OK
We serviced a
MHW5100DW0 Whirlpool
Model Washer
Near Brecksville, OH 44141
Brian M
Job Details: 07/17/2018
Installed tub Could not get stator off old tub bolts are stripped Needs shield screws and stator Also while moving old tub out detergent fill tube broke Needs drawer assy ; ordrng 1 W10575334 (disp.drawer assy) and 1 W10870753 (shield) and 3 WPW10253476 (screw)s and 1 WPW10657810 (stator)
We serviced a
WTW4816FW2 Whirlpool
Model Washer
Near Rocky River, OH 44116
Corey L.
Job Details: 07/17/2018
Customer complaint washer has hot water during all cold cycles, ran test cycle on water valves, hot and cold hoses are reversed, corrected, op test good; Job Cmpltd
We serviced a
WTW4816FW1 Whirlpool
Model Washer
Near Beachwood, OH 44122
Corina B
Job Details: 07/17/2018
CC that the unit does not rinse or go into a spin. Ran diag F5E2 – LID LOCK FAULT. Replaced the latch from t/s. Optest ok. ; used 1 W10838613 (LATCH 8685)
We serviced a
FFGF3023LQF Frigidaire
Model Range
Near Olmsted Falls, OH 44138
Macaulay G.
Job Details: 07/17/2018
Gas company tagged oven for gas leak at regulator. Office to order regulator.; ordrng 1 316091706 (regulator)
We serviced a
WFG320MOBW2 Whirlpool
Model Range
Near Elyria, OH 44035
Macaulay G.
Job Details: 07/17/2018
Igniter is taking too long to get hot enough to ignite oven. Replaced igniter with one that was sent. All tested ok.;
We serviced a
JENN-AIR WALL OVEN ELE
Model W2410B
Near Wickliffe, OH 44092
Jeff M
Job Details: 07/17/2018
Broil element is open in the infinite switch that sounds power is not working but is discontinued unit is very old customer will buy new; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Painesville, OH 44077
Arthur V
Job Details: 07/17/2018
Found door switch faulty not allowing dispenser to start. Needs switch ; ordrng 1 WPW10656771 (switch), schdld next appmnt for 7/24 TUE !,
We serviced a
GE DRYER
Model DHDVH52EF0WW
Near Mentor, OH 44060
Arthur V
Job Details: 07/17/2018
Installed parts listed. Op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
GE DISHWASHER
Model GDF520PGD1BB
Near Perry Township, OH 44081
Arthur V
Job Details: 07/17/2018
ustomer complaint unit ran 2 hrs on light cycle. Advised customer to run water in sink before starting dish washer Called ge techline talked to Bruce. Ran diagnostics no errors. Bruce stated that if water was not hot enough it could take it that long to wash. Unit op test good at this time. Could not duplicate issue. ; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MHW3505FW1
Near Geneva Township, OH 44041
Arthur V
Job Details: 07/17/2018
Replaced drain pump. Op test good ; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Aurora, OH 44202
Robert A.
Job Details: 07/17/2018
Installed auger motor and seal, op test ok; Job Cmpltd,
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2474QF0A
Near Aurora, OH 44202
Robert A.
Job Details: 07/17/2018
Ran diognostics i30 control problem, if0 water level/ suds, needs control and pressure sensorCust to let us know; ordrng 1 117492610 (CONTROL17995) and 1 5304504077 (PRESSUR KIT5877), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHB2867PFBA
Near Streetsboro, OH 44241
Robert A.
Job Details: 07/17/2018
Installed ui, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW8600YW0
Near Streetsboro, OH 44241
Robert A.
Job Details: 07/17/2018
Installed bearing kit and hinges, ran diagnostic cycle, good, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV00
Near Streetsboro, OH 44241
Robert A.
Job Details: 07/17/2018
Cc not disp ice, reset bin and auger, op test ok; Job Cmpltd,
Near North Madison, OH 44057
Holly Butcher
Job Details: 07/17/2018
We serviced a
KFGG500ESS0 Kitchenaid
Model Range
Near Westlake, OH 44145
Corey L.
Job Details: 07/17/2018
Customer complaint temps are not right, put cast pan in center of oven and started bake at 350, waited 25 min to preheat, temp was 331, closed door and checked again one min later pan was 369, customer asked to calibrate up, warned the unit is in range so this may affect cook times than what your now used to with this unit, ok
We serviced a
PGB960SEJ3SS GE
Model Range
Near Beachwood, OH 44122
Corina B
Job Details: 07/17/2018
CC that the bottom light does not work. Found the light bulb is burned out. Will need a lightbulb
We serviced a
MEDX655DW1 Maytag
Model Dryer
Near University Heights, OH 44118
Dan H
Job Details: 07/17/2018
Customer complaint of loud thumping sound, started normal dry cycle, heard drum make a slight thumping sound , leveled unit ,no noise now, op test good, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube
We serviced a
KUDS30IVSS3 Kitchenaid
Model Dishwasher
Near Beachwood, OH 44122
Dan H
Job Details: 07/17/2018
Customer complaint that unit is not cleaning and lower rack is hard to pull out, started normal wash cycle with upright glasses in racks, incoming water temperature at 83 degrees, glasses filled, lower rack wheels are broken, found rinse aid cap damaged and unable to be reinstalled, order lower rack wheels and rinse aid cap, advised customer to run hot water in sink before starting unit ; ordrng 1 WPW10077881 (cap) and 4 WPW10261335 (wheel)
We serviced a
NTW4605EW0 Amana
Model Washer
Near Lorain, OH 44055
Macaulay G.
Job Details: 07/17/2018
Found open winding on drive motor. Bleach dispenser damaged. Fault in actuator. Office to order drive motor and bleach dispenser. Will use actuator from truck stock. Set down mitigation mat.; ordrng 1 W10889172 (motor-drve) and 1 WPW10192089 (bleach disp assy), used 1 W10913953 (ACTUATOR)
We serviced a
KRFC302ESS Whirlpool
Model Refrigerator
Near Avon Lake, OH 44012
Macaulay G.
Job Details: 07/17/2018
Ice bin drawer was catching at railing. straightened rail and tested drawer magnetic catch, now working properly
We serviced a
WTW4616FW2 Whirlpool
Model Washer
Near Walton Hills, OH 44146
Corina B
Job Details: 07/17/2018
CC that the water valve is broken. Found the hot water valve is broken. Replaced the valve from t/s. Optest ok. ; used 1 W11210459 (VALVE)
We serviced a
WDF120PAFB0 Whirlpool
Model Dishwasher
Near Beachwood, OH 44122
Dan H
Job Details: 07/17/2018
Customer complaint that heat dry is not working, ran diagnostics no error codes found, unit completed test cycle, heater is not working, heater is recieving 120vac, found broken spot on heater, unit needs new heater, customer does not want repair ; ordrng 1 W10518394 (heater 4342),
We serviced a
WRF550CDHZ00 Whirlpool
Model Refrigerator
Near Avon Lake, OH 44012
Macaulay G.
Job Details: 07/17/2018
Found wire disconnected at water valve. Reconnected wire, made sure all connections were good, and ran water through dispenser to test. Refrigerator is now operating properly
We serviced a
WHIRLPOOL RANGE
Model KDRP407HSS10
Near Strongsville, OH 44149
Brian B
Job Details: 07/17/2018
CC that oven is not working properly. Tested oven at 350, heated normally. Customer said that keep warm and browning led’s come on sometimes. Let Oven heat for 30 minutes. Could not duplicate any issue. Reset power to unit. Advised customer that it may have been a glitch on control board.. Op test ok.; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIG/SIDE-BY-S
Model GSC25C4EYY03
Near Willowick, OH 44095
Jeff M
Job Details: 07/17/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
KFCO22EVBL2 Kitchenaid
Model Refrigerator
Near Cleveland, OH 44106
Brian M
Job Details: 07/17/2018
Cc that unit is still frosting up Found ice build up upper right hand corner Gasket is not hitting the fram all the way I was able to adjust it, but if this does not fix issue they need a new gasket
We serviced a
MVWC565FW1 Maytag
Model Washer
Near Fairview Park, OH 44126
Macaulay G.
Job Details: 07/17/2018
Customer complaint washer won’t spin, showed pop, ran diagnostics found f2e1 stuck key, f5e1 lid lock fault, lid lock failed, replaced lid lock with ts latch, calibrated, op test good; used 1 W10838613 (LATCH)
We serviced a
KENMORE WASHER
Model 110.24052300
Near Streetsboro, OH 44241
Robert A.
Job Details: 07/17/2018
Found adj doggs warn, put unit into spin, basket spins, adj doen not, gearcase leaking oil, needs gearcase, clutchand driveCust to replace; ordrng 1 285753A (COUPLER1828) and 1 3360629 (GEARCASE20162) and 1 W10820043 (DRIVE14219) and 1 WP8299642 (CLUTCH5228) and 1 WP8537434 (CAM ADJ 3533), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
WRF993FIFM00 Whirlpool
Model Refrigerator
Near Solon, OH 44139
Corina B
Job Details: 07/17/2018
CC that the ff is not cooling. Found the ff evap covered in ice and frost. Will need a new evap cover. Checked the software, 8.00 version. ; ordrng 1 W10889841 (cover-evap)
We serviced a
MVWB765FW1 Whirlpool
Model Washer
Near Bainbridge Township, OH 44023
Corina B
Job Details: 07/17/2018
CC that the unit makes a noise on sensing. Cust has a video of the squealing. Started a load with towels, could not duplicate the squealing. Checked the rotor and stator, good. Ran a drain and spin, good. Optest ok
We serviced a
KODC304EBL00 Kitchenaid
Model Wall Oven
Near Shaker Heights, OH 44122
Dan H
Job Details: 07/17/2018
Customer complaint that unit is not working after self clean, confirmed, Found thermal fuse open, unit needs new thermal fuse ; ordrng 1 W11025102 (fuse-thrml)
We serviced a
WFW9150WW01 Whirlpool
Model Washer
Near Westlake, OH 44145
Macaulay G.
Job Details: 07/17/2018
Noise is from drain pump running, making rear panel vibrate. All else tests ok. Put mitigation mat under washer.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Ashtabula, OH 44004
Arthur V
Job Details: 07/17/2018
, Found warm air return iced up causing no cool in fresh food compartment.. cleared with steam. Op test good ; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER DUET
Model GHW9150PW0
Near Geneva, OH 44041
Arthur V
Job Details: 07/17/2018
Replaced pump assy. Op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
KENMORE REFRIGERATOR
Model 596.76573062
Near Eastlake, OH 44095
Jeff M
Job Details: 07/17/2018
The unit has No frost pattern or heat transfer compressor is running fridge is 70° freezer is 60° needs an evaporator filter dryer. unit is over 10 years old customer will just buy a new one; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW4800XQ2
Near Mentor, OH 44060
Jeff M
Job Details: 07/17/2018
he unit has a basket speed error code. I ran a test cycle unit tested good I ran a recalibration cycle unit tested good I ran a drain and spin cycle unit tested good the code did not come back unit performed as it should; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WFG745H0FS1
Near Mentor, OH 44060
Jeff M
Job Details: 07/17/2018
Preheated the oven to 350 waited an extra five minutes after the pre-heat down unit tested good; Job Cmpltd,
We serviced a
JENN-AIR ELEC SLIDE-IN
Model JES9860CAB01
Near North Royalton, OH 44133
Chad P.
Job Details: 07/17/2018
alled Cust and explained that tech realized it’s not the switch but the relay that is wired in with it. Told Cust e will need to place a order for the relay and refund her the cost of th switch. She will set switch aside for us. She was very under standing. ; ordrng 1 WP8566493 (RELAY), schdld next appmnt for 7/23 MON 9-12
We serviced a
WHIRLPOOL WASHER
Model WFW94HEXR2
Near Brooklyn Heights, OH 44131
Chad P.
Job Details: 07/17/2018
Found f6e1 fault. Communications fault between CCU and MCU. Started normal wash. No powered rotations. MCU has failed and needs replaced. Cust will be thinking on repair. Office to not order parts unless contacted. ; ordrng 1 WPW10374126 (MCU), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
AMANA WASHER
Model NTW4516FW1
Near Warrensville Heights, OH 44128
Chad P.
Job Details: 07/17/2018
Ran unit with load. Found agitator slipping. Needs agitator assy replaced. ; ordrng 1 285565 (agitator assy,comp), schdld next appmnt for 7/23 MON 2-5
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Strongsville, OH 44136
Brian B
Job Details: 07/17/2018
Found rust spots on door. Tried to remove with scratch b gone ., but added some new scratches. Will need new outer panel. Called whirl TL, Mark. He said to replace panel but share service pointer , w10657156 with customer. This explains how to remove surface oxidation using afresh and magic eraser. Office to order part.; ordrng 1 WPW10629473 (PANEL), schdld next appmnt for 7/24 TUE !,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Strongsville, OH 44136
Brian B
Job Details: 07/17/2018
Door sent is white. Wrong part was ordered. Will reorder door. Will r/s customer for 3 weeks, but advised customer to call when door arrives. Office to call and advise customer what to do with wrong door.; ordrng 1 LW10436760 (dor-fip ss), schdld next appmnt for 7/31 TUE !,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPBS2777RF0
Near Ravenna, OH 44266
Robert A.
Job Details: 07/17/2018
Found no water going to lower i/m, needs i/m and valve; ordrng 1 242253002 (VALVE) and 1 5303918493 (I/M), schdld next appmnt for 7/23 MON ! [**],
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPBS2777RF0
Near Ravenna, OH 44266
Robert A.
Job Details: 07/17/2018
Found no water going to lower i/m, needs i/m and valve; ordrng 1 242253002 (VALVE) and 1 5303918493 (I/M), schdld next appmnt for 7/23 MON ! [**],
We serviced a
ZFSB23DNDSS GE
Model Refrigerator
Near Cleveland Heights, OH 44106
Brian M
Job Details: 07/17/2018
Scratches in floor in front of fridge took pic Installed water line tube OP TEST OK
We serviced a
CROSLEY WASHER
Model VAW3584GW0
Near Kent, OH 44240
Robert A.
Job Details: 07/17/2018
Ran diagnostics, no codes, ran recal cycle, good, tested valves, lidlock, spin, drain and adj, op test ok; Job Cmpltd,
We serviced a
WRF560SMYM05 Whirlpool
Model Refrigerator
Near Brook Park, OH 44142
Corey L.
Job Details: 07/17/2018
Customer complaint freezer door sticks and ice not being made, found condensation on roof of freezer section, big gaps in frame of unit around the doors, silicones gaps, seals are good, customer has a significant amount of food in the fridge and the ketchup bottle on top door shelf was hitting control preventing door from closing properly, found ice maker in the off position, turned on, cycled, im filled with water; Job Cmpltd
We serviced a
WHIRLPOOL RANGE
Model WFG515S0ES1
Near Garrettsville, OH 44231
Robert A.
Job Details: 07/17/2018
Found air shutters not adjusted, and when burner ignites flame is high, but then flame fades and goes out, tested top burners, doing the same thing, gas issue, talked w/cust, op test ok; Job Cmpltd,
We serviced a
MVWC565FW1 Maytag
Model Washer
Near Westlake, OH 44145
Macaulay G.
Job Details: 07/17/2018
Found unit had lid lock error. Tested lock in manual testing mode. Lock not latching. Replaced lid lock from truck stock. Tested ok. Placed mitigation mat under washer.; used 1 W10838613 (LATCH)
We serviced a
GZ2FSRXYY1 Whirlpool
Model Refrigerator
Near Cleveland, OH 44118
Brian M
Job Details: 07/17/2018
Cc that unit was not making ice and water dripping from bottom of freezer Found ice build up in drip tray steamed clear Found Ice maker running but not calling for water Replaced ice maker from truck stockOP TEST OK ; used 1 W10882923 (ICE MAKER ASSY)
We serviced a
NTW4516FW2 Amana
Model Washer
Near South Euclid, OH 44121
Brian M
Job Details: 07/17/2018
, Installed water valve OP TEST OK
We serviced a
WRS322FDAW04 Whirlpool
Model Refrigerator
Near Cleveland, OH 44109
Corey L.
Job Details: 07/17/2018
Customer complaint light is out, confirmed found freezer light all the way out and ff section one was dim the other out, needs to led lights; ordrng 2 WPW10515057
We serviced a
KBFN402ESS01 Kitchenaid
Model Refrigerator
Near Beachwood, OH 44122
Corina B
Job Details: 07/17/2018
Replaced the parts listed. Optest ok.
We serviced a
KMHS120EWH3 Kitchenaid
Model Microwave
Near Berea, OH 44017
Macaulay G.
Job Details: 07/17/2018
Microwave is not recognizing door being closed. Replaced door switches with harness. All tested ok
We serviced a
KESC307BWH4 Kitchenaid
Model Range
Near Berea, OH 44017
Macaulay G.
Job Details: 07/17/2018
Control board that is needed for repair, is now discontinued. Will not be able to repair
We serviced a
WRX986SIHZ00 Whirlpool
Model Refrigerator
Near Willowick, OH 44095
Brian M
Job Details: 07/17/2018
Cc that frost on lower right hand freezer Found freezer door not installed correctly Removed and cleaned ice, reinstalled door ; Job Cmpltd
We serviced a
KDTE104ESS1 Whirlpool
Model Dishwasher
Near Munson Township, OH 44026
Corina B
Job Details: 07/17/2018
CC that the unit is leaking. Started unit, ran for 30 min. Not leaking. Advised cust to use 1/2-1 tablespoons of detergent. Optest ok
We serviced a
KUDS30FXPA8 Kitchenaid
Model Dishwasher
Near Orange, OH 44122
Corina B
Job Details: 07/17/2018
Replaced the parts listed. Optest ok.
We serviced a
WOC54EC7AS00 Whirlpool
Model Microwave
Near Maple Heights, OH 44137
Corina B
Job Details: 07/17/2018
Replaced the parts listed. Optest ok. ; Job Cmpltd
We serviced a
MBF2258DEM00 Maytag
Model Refrigerator
Near Garfield Heights, OH 44125
Corina B
Job Details: 07/17/2018
C that the ff is not cooling and the I’m is not working Ff 68 fz 0 found the evap fan not running. Will need a new control, fan and icemaker. Called SM to order parts.; ordrng 1 W10884390 (icemaker 8239) and 1 W11024089 (motor-evap 3909) and 1 WPW10503278 (refer elect cont brd 15220)
We serviced a
110.27086603 Kenmore
Model Washer
Near Cleveland Heights, OH 44118
Dan H
Job Details: 07/17/2018
Customer complaint of overload error code, ran drain and spin cycle, unit spins unit is level, no erratic shaking of basket, unable to duplicate the problem, unit is operating as designed
We serviced a
MDB8959SBW3 Maytag
Model Dishwasher
Near WILOUGHBY HLS, OH 44092
Brian M
Job Details: 07/16/2018
c that unit will not start Unit is getting power as soon as it’s plugged in drain kicks onNo selection is able to be made and drain does not shut off Needs UI and control board ; ordrng 1 W10595568 (cntrl-elec) and 1 WPW10475778 (panel-cntl)
We serviced a
MSD2556AEW Maytag
Model Refrigerator
Near Cleveland, OH 44111
Dan H
Job Details: 07/16/2018
Customer complaint that unit is leaking water, found ice build up on freezer section floor common with drain tube clog, cleared evaporator drain tube, op test good
We serviced a
110.77841600 Kenmore
Model Dryer
Near Chardon, OH 44024
Brian M
Job Details: 07/16/2018
Cc that unit does not spin Found belt and pulley fine motor hums but will spin if pushed Needs motor replaced Estimate only
We serviced a
ED5HHAXVB01 Whirlpool
Model Refrigerator
Near Lyndhurst, OH 44124
Corey L.
Job Details: 07/16/2018
Customer complaint of water and ice on freezer floor, confirmed frz floor has frozen a sheet of ice, found drain tube clogged with hair and dust, removed and ran drain trap under the sink to clear obstructions, reinstalled, removed ice from freezer floor and evap drain pan; Job Cmpltd
We serviced a
LFFH17F3QWA Frigidaire
Model Freezer
Near Cleveland, OH 44135
Dan H
Job Details: 07/16/2018
Customer complaint that unit is not cooling, unit unplugged when tech arrived, plugged unit in, nothing started, compressor and evaporator fan are not running, ordering thermostat and defrost timer; ordrng 1 297318010 (timer) and 1 5304513033 (thermostat )
We serviced a
GEW9250SU0 Whirlpool
Model Dryer
Near Broadview Heights, OH 44147
Dan H
Job Details: 07/16/2018
Customer complaint of loud noise, confirmed, noise is coming from idler pulley, installed new idler pulley, op test good ; used 1 279640 (PULLEY-IDLER)
We serviced a
MDBH955AWB Maytag
Model Dishwasher
Near Chardon, OH 44024
Brian M
Job Details: 07/16/2018
Cc that unit starts cycle after finishing a cycle Ran 10 min auto test no errors showed Ran rinse cycle 9 min cycle unit shut down as normal after running
We serviced a
GX5FHDXVY04 Whirlpool
Model Refrigerator
Near Cleveland, OH 44118
Corey L.
Job Details: 07/16/2018
Installed both ff section door seals right and left, op test good
We serviced a
TS22BRXAN00 Estate
Model Refrigerator
Near Parma, OH 44134
Corina B
Job Details: 07/16/2018
CC that the im is not working. Found the fill tube is frozen, found the condenser fan is seized. Will need a new fan. Cust does not want to repair
We serviced a
GI15NDXZB0 Whirlpool
Model Ice Machine
Near Brecksville, OH 44141
Dan H
Job Details: 07/16/2018
Customer complaint that unit is not making ice, found bin thermistor shorted, unit needs new bin thermistor ; ordrng 1 WPW10511923 (thermistor)
We serviced a
KBFS20ECMS00 Whirlpool
Model Refrigerator
Near University Heights, OH 44118
Brian M
Job Details: 07/16/2018
Cc that things freeze in front of air baffle Fr 38 Showed customer on kitchenaids website. Website shows about product placement and temp regulations
We serviced a
WRX988SIBM03 Whirlpool
Model Refrigerator
Near University Heights, OH 44118
Brian M
Job Details: 07/16/2018
Cc that unit not making ice Checked that Ice maker is getting power and getting water Ice box fan is not properly working order Ice box fan, UI and another control board ; ordrng 1 W10843055 (cntrl-elec) and 1 W10846539 (evaporator fan blade) and 1 W10848301 (cntrl-elec)
We serviced a
LGHB2867PFHA Frigidaire
Model Refrigerator
Near Independence, OH 44131
Corey L.
Job Details: 07/16/2018
Customer complaint ice not being produced, temp was 20 in ice bin, ice maker service tests pass, connections are secure, set ice maker back to on and selected “set”, advised customer to monitor for ice production now, ice maker should work;
We serviced a
NGD4655EW2 Amana
Model Dryer
Near Parma, OH 44129
Corina B
Job Details: 07/16/2018
C that the unit is not drying. Checked outside vent, not air movement. Customer has foil style vent advised the customer that it’s a potential fire hazard to replace with a semi rigid or rigid vent. Checked fuses, good. Checked blower wheel, good. Ignitor cycling properly. Optest ok
We serviced a
JP350A0A2AA GE
Model Cooktop
Near Parma Heights, OH 44130
Corina B
Job Details: 07/16/2018
Replaced the heating element. Optest ok.
We serviced a
110.23832100 Kenmore
Model Washer
Near Brecksville, OH 44141
Dan H
Job Details: 07/16/2018
Installed new lid switch, op test good
We serviced a
WOC54EC7AS04 Whirlpool
Model Wall Oven
Near Lorain, OH 44053
Macaulay G.
Job Details: 07/16/2018
Customer is still having the issue of temperature drop after initial preheat. Office to order control board and temperature sensor.; ordrng 1 W10859573 (sensor) and 1 W11035599 (cntrl-elec)
We serviced a
LSQ9549LW0 Whirlpool
Model Washer
Near Lorain, OH 44053
Macaulay G.
Job Details: 07/16/2018
Customer complaint that the washer is not spinning out and is not cleaning clothes. Found gearcase is leaking badly. Office to order clutch, gear case, and drive tube/brake; ordrng 1 285785 (clutch) and 1 3360629 (gear case) and 1 W10820043 (brake & drive tube)
We serviced a
WED4815EW1 Whirlpool
Model Dryer
Near Lorain, OH 44052
Macaulay G.
Job Details: 07/16/2018
Tested dryer, voltage to either L1 or L2 to neutral=120 volts. Voltage between L1and L2=0. Informed customer they have power supply issue.; Job Cmpltd
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH73521CS6
Near Westlake, OH 44145
Brian B
Job Details: 07/16/2018
Replaced interlocks. Op test ok. ; Job Cmpltd,
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDE1
Near Brooklyn, OH 44144
Chad P.
Job Details: 07/16/2018
Installed disp and cleaned element. Door not aligned. Corrected door alignment. Ran normal wash. Op test ok. ; Job Cmpltd,
Near Avon Lake, OH 44012
Brian B
Job Details: 07/16/2018
WHIRLPOOL WASHER Replaced log valve assembly. Tested machine. Op test ok. Placed water mat.; Job Cmpltd,
We serviced a
KITCHENAID RANGE
Model KFDD500ESS02
Near Westlake, OH 44145
Brian B
Job Details: 07/16/2018
Verified pop, sent pic. Adjusted LF burner. Tested all burners, op test ok.; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WOS51ES4EB00
Near Bay Village, OH 44140
Brian B
Job Details: 07/16/2018
Replaced thermal fuse. Tested oven, op test ok. Machine is not installed properly. Will need contractor to install. Will need 2x4’s on bottom to support unit..; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB
Near Rocky River, OH 44116
Brian B
Job Details: 07/16/2018
Replaced listed parts. Op test ok. Did not repair damage to door liner .
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXBL7
Near Chardon, OH 44024
Arthur V
Job Details: 07/16/2018
Installed adjuster kit per service pointer. Op test good . Covered under rework ; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Hambden Township, OH 44024
Gail V.
Job Details: 07/16/2018
Found cap bursted on control bd (power surge) needs control and possible console. Would install bd first the if no response install console. ; ordrng 1 W10861510 (console) and 1 W11100602 (CONTROL ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 7/20 FRI !,
We serviced a
KITCHENAID ICE MAKER
Model KUIS18NNXB1
Near Aurora, OH 44202
Robert A.
Job Details: 07/16/2018
, Installed pump, ran unit, ng no power to pump, checked harness, good, checked transformer, good, needs control; ordrng 1 WPW10226156 (CONTROL 22579), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 7/24 TUE !,
We serviced a
WRT311FZDZ01 Whirlpool
Model Refrigerator
Near Parma, OH 44134
Corey L.
Job Details: 07/16/2018
Customer complaint there was a few drips coming brought vent on the roof of he refrigerator section but has not dropped at all since the call, unit is operating as designed, checked drip pan valve, yellow duck bill style valve had a piece of rubber and string, cleared;
We serviced a
WRF993FIFM00 Whirlpool
Model Refrigerator
Near Lorain, OH 44053
Macaulay G.
Job Details: 07/16/2018
Defrosted fresh food evaporator. Installed evaporator cover, ice maker, control, Orion board, valve and filter housing. All components test ok