Service History 718 | Freds Appliance

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Cleveland, Ohio 44104

Corina H

Job Details: 09/15/2022

"CC that the unit will not spin the clothes out. Ran diag F7E1 BASKET SPEED FAULT. Tested the hot and cold, good. Ran a manual spin and agitate. When stopping the spin the lock unlocks before the spin is stopped. Called BJ replaced the shifter from t/s (not the correct part, but the label matches.) Ran a tach test the shifter is not being read. Will need the correct shifter and possibly the control. Advised cust to replace the waterline on the cold. Cust does not want to repair. ; ordrng 1 W11481722 (Shifter) and 1 W11116590 (Control), used 1 SHIPPING (shipping and handling), and 1 W10913953 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL DRYER

Model WHD560CHW2

Near Solon, Ohio 44139

Corina H

Job Details: 09/15/2022

CC that there is a fault code of f9e2. Confirmed. Reattached the drain pump cover. Started a cycle with fault code came back. Replaced the control. Brought core back for return. Started a cycle. Opt test ng. Will need a new drain pump. ; ordrng 1 W11551760 (Pump and motor)

We serviced a

JENN-AIR RANGE

Model JDR8895AAB

Near Parma Heights, Ohio 44130

David R

Job Details: 09/15/2022

"Replaced lower back element. Tested, good. Op Test Ok."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS03

Near Parma, Ohio 44134

David R

Job Details: 09/15/2022

Called and spoke to customer about moisture build up on top of FZ gasket. Ordering FF gaskets. Spoke to customer. Definitely ok with not having to take multiple trips. ** setting as 2 count ; ordrng 2 W10407212 (FF gaskets)s

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Aurora, Ohio 44202

Brian M

Job Details: 09/15/2022

Can not uninstall unit has 5 point security safety bits for mounting screws Can not uninstall Unit we are ordering a tool set ; schdld next appmnt for 9/21 WED !

We serviced a

WHIRLPOOL RANGE

Model WFG550S0LZ1

Near Westlake, Ohio 44145

Angel

Job Details: 09/15/2022

Cc that when you turn on top it ignites and than drops pressure and flame dies out. Checked to make sure fittings on back of line and valve is on and they were good made sure regulator was set to NG and it was also orifices on top were good. Called BJ and said that it could be losing gas pressure or a bad valve and stated to recommend customer to have gas company come out to make sure they werent losing gas pressure and if its good we would pre id the valve to replace it to see if it fixes the issue. Do not order part just on here just incase we would need to order. ; ordrng 1 W11449506 (Valve)

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF705HBS04

Near Kirtland, Ohio 44094

Dan

Job Details: 09/15/2022

"Customer complaint that doors are not lined up, found fresh food section door hinge pin hole damaged, unit needs new fresh food section door(black stainless); ordrng 1 W11395840 (Ff door blkss) and 1 W10839793 (Badge)"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Cleveland, Ohio 44122

Joe O

Job Details: 09/15/2022

Cc: not heatingFound thermal cut off open. Replaced thermal cut off. Advised customer to have venting checked. Tested. Op test ok

We serviced a

AMANA DISHWASHER

Model ADB1400AGW3

Near Cleveland, Ohio 44106

Jason N

Job Details: 09/15/2022

"Cc unit not draining Customer stated he used unit only a few times before unit stopped draining. Ran drain out test, pump is running but not pushing water. Checked drain line connections on disposal, water only trickling out. Pulled apart drain line joints, found that drain line extension running to sink is clogged. Advised customer that unit drain line is draining properly and he would have to have drain line extension serviced by a plumber."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Aurora, Ohio 44202

Brian M

Job Details: 09/15/2022

"Cc unit wasnt washing He tore apart the dishwasher Needs sump assembly Customer stated he can reinstall it ; ordrng 1 W11085683 (pump&motor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ARS9167AC

Near University Heights, Ohio 44118

Jason N

Job Details: 09/15/2022

Cc unit not cooling Customer stated she recently plugged unit back in and its now cooling properly but does not have any water connected. She stated she needs water reconnected with the kit she had purchased. Advised customer we do not install water lines to units. She also stated she needs door gasket replaced due to tearing. Advised gaskets(R9800047) are discontinued. Advised that if unit is cooling properly now there will be nothing I can diagnosis at this time.

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Cleveland, Ohio 44118

Jason N

Job Details: 09/15/2022

"Cc unit making noise when washing Ran diagnostics, no codes stored. Ran auto test and calibration. All functions passed. Started load test w/clothing. Let cycle through wash then canceled and switched to drain and spin. No abnormal noises heard, all functions are working properly. Could not duplicate noise concern at this time."

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Deerfield, Ohio 44411

Corina H

Job Details: 09/15/2022

"Cust showed pop, sent pic. CC that the wash cycle does not wash. Confirmed. Found the cold water valve no opening all the way up. Replaced the valve from t/s. Checked the water no leaks. Ran a manual spin and agitate. Opt test ok. ; used 1 W11210459 (VALVE) from stock"

We serviced a

MAYTAG WASHER

Model MVWC555DW0

Near Bay Village, Ohio 44140

Angel

Job Details: 09/15/2022

Cc that unit was not draining properly. Verified and found that the hub is stripped causing unit not to spin out clothes correctly and draining the water out. Replaced hub tested unit and recommended customer not to overload washer to keep issue from happening again. Opt test ok.; used 1 W10528947 (HUB) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF302ESS0

Near Highland Heights, Ohio 44143

Dan

Job Details: 09/15/2022

"Customer complaint that unit is not cooling, fresh food section temperature at 75 degrees, freezer section temperature at 75 degrees, evaporator fan is running, compressor and condenser fan are running, no frost pattern on evaporator, system has a leak, unit needs new evaporator and filter drier ; ordrng 1 W11459354 (Evaporator) and 1 WPW10143759 (Drier), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW7500GC2

Near Warrensville Heights, Ohio 44122

Joe O

Job Details: 09/15/2022

Cc: residue in clothingFound customers model number does not match whats in our system. Advised customer he will have to contact his warranty company and get a new dispatch with the correct information.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ03

Near Brecksville, Ohio 44141

David R

Job Details: 09/15/2022

"Replaced comp, when putting on drier the steel line cracked in half when it comes directly from cabinet, took pics. Tried pulling down, stuck in cabinet, no room, cannot complete repair, calling techline to document as non repairable. Techline documented. Putting in for exchange. Whirlpool to contact customer with next steps; used 2 L13000622 (Coupling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHV00

Near Wickliffe, Ohio 44092

Dan

Job Details: 09/15/2022

"Installed new led module, op test good"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near North Olmsted, Ohio 44070

Marie V

Job Details: 09/15/2022

Replaced spark module. Op test ok

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFM01

Near South Euclid, Ohio 44121

Jason N

Job Details: 09/15/2022

"Cc unit freezing some things in ff sectionCustomer stated they recently had some items in ff section freeze and unit seemed to run longer then usual. Checked unit temps, reading 37 degrees in ff section, 2 degrees in freezer. Unit is idle at this time, unit temps are satisfied. Ran diagnostics, all functions passed. Started unit into cooling mode, frost pattern looks good. Advised customer to ensure vent is not blocked with product for proper airflow in ff section. Adjusted temps to 1 level lower then recommended. Advised customer to monitor"

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Olmsted Township, Ohio 44138

Marie V

Job Details: 09/15/2022

"Cc that the unit fills up but not agitation. Ran diag found error code F0E3 overload, F0E2 oversuds , F8E1 long fill F2E1 ui stuck button. Ran auto test, unit filled up found cold water was half way close . Opened all the way. Tilted unit saw oil from gearcase. Explain cust also unit is not loud yet . Gave estimate on gearcase but unit is working properly at this point. Op test ok; ordrng 1 W11393685 (Gearcase), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Olmsted Falls, Ohio 44138

Marie V

Job Details: 09/15/2022

"Cc that the unit has an error code F8e4. Ran diag found error code F8E4 float switch open. Confirmed theres water at the pan, started unit, and removed door. No leaks from between door. Could not duplicate leak. Cust ask if suds can cause it. Confirmed. Too much suds will cause unit to leak. If using liquid detergent only 2 tablespoons of detergent and if is the pods only one. Op test ok."

We serviced a

WHIRLPOOL WASHER

Model WFW9700VW01

Near Westlake, Ohio 44145

Gabriel P

Job Details: 09/15/2022

"Found bearings really bad and leaking oil and sounds loud advise her to buy new washer she still want to continue to replace bellow advise her that if I continue we will have charge her so Replace bellow,and ran rinse and spin cycle and it started leaking from the back found out seal on bearings wear off and water start to leak out of tub will need tub customer understand that she wanted me to continue with repair and she has to paid but she will not continue with repairing the tub opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS04

Near Chagrin Falls, Ohio 44023

Brian M

Job Details: 09/15/2022

Called and spoke to Customer not home had emergency Rescheduled; schdld next appmnt for 9/22 THU !

We serviced a

WHIRLPOOL DRYER

Model WED5620HW1

Near Wickliffe, Ohio 44092

Dan

Job Details: 09/15/2022

"Customer complaint that unit is not working, found no power to unit, advised customer that they need an electrician to correct power supply"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRT18S6AQ0

Near Willoughby, Ohio 44094

Dan

Job Details: 09/15/2022

"Customer complaint that unit is leaking, found air diffuser melted and control box warped, unit needs new diffuser and control box; ordrng 1 240392601 (Seal) and 1 240545001 (Diffuser) and 1 240362601 (Diffuser) and 1 240352703 (Control box), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHB2866PF3

Near Bay Village, Ohio 44140

Angel

Job Details: 09/15/2022

Steamed out evaporator again replaced bi-metal. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVWB765FC3

Near Solon, Ohio 44139

Joe O

Job Details: 09/15/2022

Installed control and ui.

We serviced a

FRIGIDAIRE RANGE

Model FGFL87DCG

Near Garrettsville, Ohio 44231

Corina H

Job Details: 09/15/2022

CC that the oven smell like gas when its on. Checked the igniter 3.0 amps.replaced the igniter from t/s. Heated oven to 350*. Opt test ok ; used 1 12400035 (IGNITER) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW4900BW1

Near Eastlake, Ohio 44095

Dan

Job Details: 09/15/2022

"Customer complaint that unit is not spinning, confirmed, bearings in gearcase are seized, gear oil under unit, unit needs new gearcase, pulley kit,belt, pulley shield, and shifter; ordrng 1 W11454372 (Gearcase) and 1 W10721967 (Pulley) and 1 WPW10006384 (Belt) and 1 W11481722 (Shifter) and 1 WPW10550173 (Shield)"

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Madison, Ohio 44057

Dan

Job Details: 09/15/2022

"Customer complaint that unit is not spinning, ran diagnostics found f0e5(off balance) error code, found hub worn out , installed new hub, op test good ; used 1 W10528947 (HUB) from stock"

We serviced a

WHIRLPOOL WALL OVEN

Model WOD77EC0HS02

Near Westlake, Ohio 44145

Gabriel P

Job Details: 09/15/2022

Search console online by model of unit and it show me the correct console call tech line they advise to continue to order part and have distributors to research road Id revolution, re ordering ; ordrng 1 W11428578 (Console)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS07

Near Columbia Station, Ohio 44028

Gabriel P

Job Details: 09/15/2022

"Replace icemaker,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBW00

Near Chagrin Falls, Ohio 44023

Brian M

Job Details: 09/15/2022

Cc of leak Found icemaker leaking from front of housing Replaced using truck stock OP Test Ok ; used 1 W10884390 (ICE MAKER ASSY) from stock

We serviced a

WHIRLPOOL RANGE

Model WFG535S0LZ1

Near Garrettsville, Ohio 44231

Corina H

Job Details: 09/15/2022

"CC that the unit will not turn on. Confirmed, found pans in the drawer. Advised cust to remove the pans. Heated oven to 350. Opt test ok"

We serviced a

KITCHENAID RANGE

Model KFDC506JSS01

Near Columbia Station, Ohio 44028

David R

Job Details: 09/15/2022

Called customer. Let them know stuck at call before them. Asked if wanted to reschedule. They agreed since its getting later in day. Rescheduling customer. ; schdld next appmnt for 9/23 FRI !

We serviced a

KITCHENAID DISHWASHER

Model KUDC10FXSS2

Near Chagrin Falls, Ohio 44023

Brian M

Job Details: 09/15/2022

Installed fuse OP Test Ok p

We serviced a

WHIRLPOOL WASHER

Model WTW5105HC0

Near Lorain, Ohio 44053

Angel

Job Details: 09/15/2022

"Cc that unit was making a loud sound when spinning and agitating. Tested unit and the belt was making a sound and the cam sounded like it was scraping tested unit and unit sound much better had customer with me to test and I did a spin and a agitation and it sounded normal. Opt test ok.; used 1 W11239857 (BELT), and 1 W10721967 (PULLEY) from stock"

We serviced a

AMANA REFRIGERATOR

Model ASI2175GRS08

Near North Ridgeville, Ohio 44039

Marie V

Job Details: 09/15/2022

Cc that the unit is not cooling. Took temps 60* both sides. Found evaporator frozen. Cleaned up all ice. Found connection for heater has ice inside. Replaced thermistor from t/s. Op test ok advise to allow 24 hours to reach normal temps. ; used 1 WPW10384183 (THERMISTOR) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFI2269VEM1

Near Lyndhurst, Ohio 44124

Jason N

Job Details: 09/15/2022

"Cc unit not coolingFound freezer evaporator frosted over, no air circulation to either section. Ran force defrost, bimetal reading closed and defrost circuit powered on. Ran manual evaporator fan test, fan motor not turning on. Unit needs fan motor/harness. ; ordrng 1 W10850438 (Fan harness)"

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Euclid, Ohio 44132

Jason N

Job Details: 09/15/2022

"Cc unit making grinding noiseCustomer stated they used the unit after repair and was able to get one use before grinding noise returned. Inspected unit, found damage/melted splutch again. Verified gearcase install. Called wp techline, Bruce, not suggesting any more parts be replaced at this time, sending file for review.."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJW00

Near Garrettsville, Ohio 44231

Corina H

Job Details: 09/15/2022

"CC that the unit is not cooling. Confirmed. No frost pattern on the evaporator. Service pointer to replace the compressor. Tapped the unit no leaks visible. Compressor would not turn on and loud buzzing. Will need a compressor. Office to reschedule appointment ; ordrng 1 W11370574 (Compressor) and 1 W11504420 (Fitting) and 1 W11504419 (Fitting), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"

We serviced a

GE REFRIGERATOR

Model PDS18SBMARBS

Near Madison, Ohio 44057

Dan

Job Details: 09/15/2022

"Installed new evaporator fan motor, op test good"

We serviced a

WHIRLPOOL RANGE

Model WFE535S0LS0

Near Lorain, Ohio 44053

Angel

Job Details: 09/15/2022

Cc that door for oven was not closing. Confirmed it would bounce back when trying to close replaced hinges tested door with customer. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Aurora, Ohio 44202

Joe O

Job Details: 09/15/2022

"Cc: burning smell when draining and spinning, now not drainingFound error code f0e5(off balance) tested suspension rods, tested good. Ran manual drain. Unit draining. Found unit not spinning. Hub stripped. Could not remove washplate to check gear case. Needs wash plate and hubAdvised customer could also need gear case. Customer does not want to repair at this time ; ordrng 1 W10902814 (washplate) and 1 W10528947 (drive hub kit), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE REFRIGERATOR

Model GNE25JGKNFWW

Near Willoughby, Ohio 44094

Joe O

Job Details: 09/15/2022

Customers serial number does not match the information from the warranty company. Advised customer to contact warranty company to get correct dispatch. Took gasket(wr14x25612) for returnTook gasket (wr14x40083) to hold on to for when correct information is received

We serviced a

MAYTAG DISHWASHER

Model MDB7749SBM3

Near Novelty, Ohio 44072

Brian M

Job Details: 09/15/2022

Cc u of wont start Ran diagnostics found start button is not functioning Advised on ui replacement ; ordrng 1 W10811169 (panel-cntl) and 1 SHIPPING (shipping and handling)

We serviced a

JENN-AIR REFRIGERATOR

Model JCD2295HES

Near Chesterland, Ohio 44026

Brian M

Job Details: 09/14/2022

"Cc no ice found icemaker rotating but not calling for water Put new icemaker in still not getting power from valve Needs water valve ; ordrng 1 WP67005154 (valve-inlt), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model CAE2745FQ1

Near Lorain, Ohio 44053

Angel

Job Details: 09/14/2022

Cc that unit is not draining. Confirmed tried draining and the pump is just humming had to use my shop vac to empty out washer than removed the drain pump from underneath and found a underwear stock on the tubs drain exit removed it installed new pump and tested unit. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Elyria, Ohio 44035

Gabriel P

Job Details: 09/14/2022

"Found no water on icemaker replace new ice maker from t/s and ask for water and fill,opt test ok ; used 1 WPW10300024 (ICE MAKER) from stock"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Sheffield Lake, Ohio 44054

Gabriel P

Job Details: 09/14/2022

"Will need drain pump customer will not continue for repair office refund labor,opt test ok ; ordrng 1 W11396717 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID ICE MAKER

Model KUIX305ESS1

Near Lorain, Ohio 44053

Marie V

Job Details: 09/14/2022

Replaced transformer and stared unit. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT313CZLZ00

Near Cleveland, Ohio 44114

Marie V

Job Details: 09/14/2022

"Cc that the unit is not cooling. Confirmed. Found leaking at filter drier. Replaced from T/S. Had to use 2 of them. Charge up unit with. R600 41g. Full frost pattern. Op test ok; used 1 W10896710 (Lockring), 1 W10896678 (Lockring), and 1 W10843121 (DRIER) from stock"

We serviced a

WHIRLPOOL ICE MAKER

Model WUI95X15HZ00

Near Geneva, Ohio 44041

Dan

Job Details: 09/14/2022

"Customer complaint that unit is leaking into ice bin, found water pan leaking into ice bin, unit needs new water tray; ordrng 1 WP2185625 (Water pan)"

We serviced a

ROPER WASHER

Model RTW4440XQ0

Near Willoughby, Ohio 44094

Joe O

Job Details: 09/14/2022

Installed atc. Ran test cycle. Op test o

We serviced a

MAYTAG WASHER

Model MVW6230RHW2

Near Chesterland, Ohio 44026

Brian M

Job Details: 09/14/2022

Verified leak at hose Looks like hose was rubbing against the wall and sprung a leak Advised on pool noodle to protect the hose ; saved tckt

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF707ESS01

Near Westlake, Ohio 44145

Gabriel P

Job Details: 09/14/2022

"Found fresh food section evaporator not defrosting replace Harrness from t/s,opt test ok ; used 1 W11033168 (FRESH FOOD EVAP HARNESS) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Fairview Park, Ohio 44126

Gabriel P

Job Details: 09/14/2022

"Found fresh food section frozen with ice,ordering part need ; ordrng 1 W11087438 (Harrness), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ04

Near Brooklyn, Ohio 44144

Marie V

Job Details: 09/14/2022

"Cc that the unit is not dispensing water , that theres a smell and that the bin broke. Unit does not have fair filter, showed cust few tips also for the water found filter frozen and that food was pushed all the way back causing filter to freeze. Unit will need the endcap. Cust will call if she wants to continue. ; ordrng 1 W10874836 (Endcap), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM03

Near Cleveland, Ohio 44111

Marie V

Job Details: 09/14/2022

"Cc that the unit is making a noise sometimes like a little song. Verify all noises and found that noise is wen you press 2 buttons to shut off unit. Gave estimate for Ui. Cust will call back.if they want to continue. ; ordrng 1 W10848301 (Ui), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB02

Near Elyria, Ohio 44035

David R

Job Details: 09/14/2022

"Ice/frost still building up on FZ door. Called techline, let them know what was already replaced. Techline suggested air getting in somewhere. Last thing to replace, suggested the FF door. Ordering FZ door and FF door to replace at same time. Will have to steam ice off cabinet and unblock the airway in back by steaming. ; ordrng 1 LW10599399 (Black FZ door) and 1 LW10599396 (Black FF door)"

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Willowick, Ohio 44095

Joe O

Job Details: 09/14/2022

Cc: not functioningFound terminal block shorted. Installed terminal block kit and power cord. Tested. Op test ok ; used 1 PT600L (4 PRONG DRYER CORD) from stock

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Ashtabula, Ohio 44004

Dan

Job Details: 09/14/2022

"Customer complaint that unit will not turn on, confirmed, control is receiving 120vac, unit needs new control; ordrng 1 W11162438 (Cntrl)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS04

Near North Ridgeville, Ohio 44039

David R

Job Details: 09/14/2022

"Replaced UI, reset power. Tested dispenser. Ice and water are coming down. Good. Op Test Ok."

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Chagrin Falls, Ohio 44023

Brian M

Job Details: 09/14/2022

Cc unit will not agitate Found cam damaged Replaced using truck stock OP Test Ok ; used 1 W10721967 (PULLEY) from stock

We serviced a

MAYTAG WASHER

Model MVWB765FW1

Near Willowick, Ohio 44095

Joe O

Job Details: 09/14/2022

"Cc: squeaking noise, black residue on clothesRan auto test. No abnormal noises. Found no residue in basket. Advised customer on clean washer cycle. Checked under unit. Ran drain and spin. Could not duplicate issue. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Brook Park, Ohio 44142

Gabriel P

Job Details: 09/14/2022

"Replace hinge parts,opt test ok"

We serviced a

GE REFRIGERATOR

Model GNE29GMKFES

Near North Ridgeville, Ohio 44039

David R

Job Details: 09/14/2022

"Found thermistor not attached in place on evap, corrected and zip tied. Replaced FF light (right side), defrost and fan. Good. Op Test Ok."

We serviced a

MAYTAG WASHER

Model MVW6230RHW2

Near Aurora, Ohio 44202

Brian M

Job Details: 09/14/2022

Cc of error Found error Replaced capacitor OP Test Ok

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KBS0

Near Wickliffe, Ohio 44092

Joe O

Job Details: 09/14/2022

Installed element. Ran test cycle. Op test ok

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1814TWB

Near Jefferson, Ohio 44047

Dan

Job Details: 09/14/2022

"Recovered refrigerant, installed evaporator and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 4.25oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator"

We serviced a

GE REFRIGERATOR

Model GSS20IEMDWW

Near Olmsted Falls, Ohio 44138

David R

Job Details: 09/14/2022

Replaced icemaker water tube. Good. Op Test Ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF750SAYB1

Near Broadview Heights, Ohio 44147

David R

Job Details: 09/14/2022

"Replaced pump wash motor, tested, ran test diagnostics. Good. Went all the way through, heater on at end. Good. Op Test Ok."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT705PAKZ0

Near North Royalton, Ohio 44133

Manny

Job Details: 09/14/2022

"Cc unit no washing, ran diagnostics and found codes 4-3 for motor not running checked voltage at motor and have 120vac, ran test cycle unit fill and drain properly but no washing, replaced motor with TS#W11085683 ran test and motor ran for 30 seconds then nothing, checked power again and getting 7.13vac unit will need electronic control. Unit under warranty per date on pop of 11/10/21; ordrng 1 W11306302 (cntrl-elec), used 1 W11085683 (PUMP&MOTOR) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Beachwood, Ohio 44122

Jason N

Job Details: 09/14/2022

"Cc unit needs updated heater element installedInstalled updated heater element using customer supplied pre Id part per WP pointer W11540964 and s code S17304. Ran auto test, checks for leaks. Op test good."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHS2322MSKA

Near Cleveland, Ohio 44103

Jason N

Job Details: 09/14/2022

"Cc unit intermittent not cooling and freezer light is out Customer stated twice now unit had stopped cooling and temperature alarm would go off. Customer would have to unplug to reset and unit would go back into cooling mode. Ran diagnostics functions tests, all tested passed, no issues found. Intermittent cooling could be caused by faulty refrigerator control. Advised to replace. Checked freezer lamp operation, found lamp burned out, will need replaced.; ordrng 1 316538904 (Lamp) and 1 A01078804 (Control)"

We serviced a

WHIRLPOOL RANGE

Model WFG525S0JW0

Near Cleveland, Ohio 44104

Corina H

Job Details: 09/14/2022

CC that the unit will heat to temp and not turned back on after a while. Heated oven to 350* sparked once and turned on. Let the unit cycle several times. Called BJ could be the gas valve breaking. Will need the gas valve. ; ordrng 1 WPW10602001 (Gas valve)

We serviced a

MAYTAG WASHER

Model MHW5630HW2

Near Parma, Ohio 44134

Corina H

Job Details: 09/14/2022

CC that a quick wash will not spin the clothes out. Cust has a light load when washing on a quick wash. Advised cust to 6-8 bath towels equals a full load and 1-2 tablespoons of he detergent. Started a quick wash with all load unit spun the clothes out. Opt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ02

Near Cleveland, Ohio 44103

Corina H

Job Details: 09/14/2022

"CC that the ff section is not cooling. Confirmed. Found the evaporator fan covered in frost and ice. Evap fan is not running. Steamed the ice out, fan turned on. Ran diag the heater turned on. Will need a control and evaporator fan. ; ordrng 1 W11035836 (Control) and 1 WPW10464673 (Fan)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near North Ridgeville, Ohio 44039

Angel

Job Details: 09/14/2022

Cc that compressor is humming. Verified and unit is cooling properly and its not the compressor humming found that it was the inverter box on the compressor rubbing against it causing a loud vibration sound used some rubber padding I had to keep it from hitting compressor and the sound stopped. Opt test ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Strongsville, Ohio 44136

Manny

Job Details: 09/14/2022

Replaced LED opt test ok

We serviced a

MAYTAG WASHER

Model MVWB835DC4

Near Strongsville, Ohio 44136

Manny

Job Details: 09/14/2022

"Cc unit not powering on, plugged unit in and no coming on, removed console and no status LED on control but good power coming in, noticed corrosion on console, unit will need control and console ; ordrng 1 W11120178 (console) and 1 W11400681 (Control)"

We serviced a

MAYTAG WASHER

Model MVWB765FW2

Near Shaker Heights, Ohio 44120

Jason N

Job Details: 09/14/2022

"Cc unit will intermittently not start cycle, unit will just beep several timesRan diagnostics tests, found codes f5e1 for lid switch fault, lid is up and f2e1 for Ui stuck button. Ran manual lid lock test, lid locked each time. Was able to duplicate issue trying to run normal cycle, console would not respond to input as if the lid were still up. Unit needs lid lock replaced. ; ordrng 1 W10810403 (Lid latch)"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BB2

Near Warrensville Heights, Ohio 44122

Jason N

Job Details: 09/14/2022

Installed outer door glass. Op test good.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ1

Near Rocky River, Ohio 44116

Angel

Job Details: 09/14/2022

Cc that unit is leaking from underneath and getting into there basement. Ran unit and after about 3 minutes unit started leaking from the left hand side took unit out a little and saw it was leaking from the top of the tub around the welded area will need new tub. Office to reschedule part out of stock.; ordrng 1 WPW10681507 (Tub)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710P88Z1

Near Aurora, Ohio 44202

Brian M

Job Details: 09/14/2022

"Cc unit not drying Found error for heater circuit open Ran auto test and heater is functioning Advised on control repo ; ordrng 1 W11306302 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model MGDB835DW4

Near Olmsted Falls, Ohio 44138

Gabriel P

Job Details: 09/14/2022

"Found pulley squeaking replace ,opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW0

Near Strongsville, Ohio 44136

Manny

Job Details: 09/14/2022

"Cc unit making a screeching sound when spinning, found belt with deterioration and pulley full of rubber dust, replaced pulley and belt with TS# W10721967-pulley and W11239857-belt, opt test ok; used 1 W10721967 (PULLEY), and 1 W11239857 (BELT) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM02

Near Lakewood, Ohio 44107

Angel

Job Details: 09/14/2022

"Cc that unit was not making ice and it was mot dispensing ice. Found that ice maker was off and customer did not know how to turn it back on and I explained and showed her how to do it and found that the auger motor was humming but wouldnt turn took out the assembly to take a look at the auger motor and checked out the gears and cleaned them off reinstalled and tested and started working as should explained to customer it couldve off been frozen up from ice but if it happens again she will need the auger motor replaced. Do not order part gave her estimate incase it goes out again.; ordrng 1 WPW10317991 (Motor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW2

Near Jefferson, Ohio 44047

Dan

Job Details: 09/14/2022

"Customer complaint that unit is vibrating/shaking, confirmed, found suspension worn, unit needs new suspension ; ordrng 1 W11130362 (Suspension)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM704LPA0

Near Richmond Heights, Ohio 44143

Joe O

Job Details: 09/14/2022

"Cc: door hard to open, lights flashingFound front panel is not installed on door. Advised customer without the handle the door is going to be difficult to open. And the weight from the panel will also assist with holding door once open. Found float had standing water in it. Cleared, ran test cycle. No leaks found. Advised customer if there was a small leak while installing the water line it could have potentially leaked into float tray. Op test ok"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FPUH19D7L

Near Streetsboro, Ohio 44241

Brian M

Job Details: 09/14/2022

Cc unit leaking Found drain tube clogged Clear clogged OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW2

Near Columbia Station, Ohio 44028

Gabriel P

Job Details: 09/14/2022

"Replace dispenser,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Strongsville, Ohio 44136

Manny

Job Details: 09/14/2022

"Cc unit door no sealing properly, verified and FZ is closing properly but slides are really hard, unit needs slides; ordrng 2 W11265130 (slide)s"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GT22DCXJB00

Near Bay Village, Ohio 44140

Angel

Job Details: 09/14/2022

Cc that unit was leaking inside. Verified and found that the ff section was wet because drain tube was clogged up. Removed all food from freezer to steam out all the ice and cleared out drain tube in back and inside freezer explained to the customer the issue why it was happening. Opt test ok.

We serviced a

GE REFRIGERATOR

Model GFE26JYMNFFS

Near Painesville, Ohio 44077

Dan

Job Details: 09/14/2022

"Customer complaint that unit is not cooling properly, fresh food section temperature at 52 degrees, freezer section temperature at-14 degrees, found evaporator fan bearings worn out, unit is not defrosting completely, unit needs new evaporator fan motor and control ; ordrng 1 WR60X32614 (Fan) and 1 WR55X40448 (Cntrl)"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Cleveland, Ohio 44102

Marie V

Job Details: 09/14/2022

When arrived called cust he said that he tried calling us because he had an emergency call for his daughter at school. Will reschedule for the 21st .; schdld next appmnt for 9/21 WED !

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Brecksville, Ohio 44141

David R

Job Details: 09/14/2022

"Found drain hose under unit popped off a little. Corrected and made sure heater connections tight, good. Op Test Ok."

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW2

Near North Royalton, Ohio 44133

David R

Job Details: 09/14/2022

"Cc unit giving LOC code. Held 3 secs would not go away. Unplugged unit for 5 mins, plugged in. Held control lock 3 secs. Turned off. Unit started. Good. Ran step 12 diagnostics. Good, all functions working. Op Test Ok.**if happens again, would replace UI console W11319991"

We serviced a

WHIRLPOOL RANGE

Model WFG525S0JZ1

Near Cleveland, Ohio 44110

Joe O

Job Details: 09/14/2022

Cc: not ignitingError code f2e1(stuck key) came up while customer was explaining. Needs a controlSpecial attention job. Office to contact; saved tckt

Our Service

Our Training