We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAM00
Near Parma, OH 44134
Dan H
Job Details: 04/04/2017
Customer complaint that unit is not cooling properly and is leaking, fresh food section temperature at 55 degrees, freezer section temperature at 10 degrees, freezer section evaporator frost pattern is good, found fresh food section evaporator frozen solid, found fresh food section evaporator fan not running, fan is recieving 14vdc, found cracked waterline at water reservoir, found evaporator drain tube clogged, unit needs new fresh food section evaporator fan, water reservoir, and evaporator drain tube cleared, ordrng 1 W10633627 (motor-evap) and 1 W10821719 (TANK), schdld next appmnt for 4/7 FRI !,
We serviced a
WHIRLPOOL DISHWASHER
Model WDF760SADB2
Near Perry Township, OH 44077
Arthur V
Job Details: 04/03/2017
Replaced disp cover. Op test good , Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Concord Township, OH 44077
Eric M.
Job Details: 04/03/2017
Found small dent in door while installing right where you look when opening Needs another door --- , ordrng 1 LW10341284, schdld next appmnt for 4/10 MON !,
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS3
Near MENTOR ON THE, OH 44060
Arthur V
Job Details: 04/03/2017
Replaced door panel and user interface. Could not op test. Unit damaged areas repaired. Motor sump assy not needed for this unit Took for unused return , Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WFG515S0EW0
Near Wickliffe, OH 44092
Arthur V
Job Details: 04/03/2017
Found orifice clogged on right rear burner assy. causing issue. Cleaned out orifice. Op test good lit burner many times testing burner all 4 burners with good flames height and color , Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Trumbull Township, OH 44041
Eric M.
Job Details: 04/03/2017
Comp compressor not turning on, fans sound like they are running, but no airflow inside. Have airflow fm fz compartment to ff compartment. Init svc test iaw tech sheet, no pwr going to compressor. Have pwr to jazz board, no pwr out of jazz board. Replaced and programmed jazz board, compressor and fans running. Advised cust to allow 48 hrs for unit to cool., used 1 WPW10503278 (MUST RETURN**CORE*CTRL BOARD) from stock, Job Cmpltd
We serviced a
KITCHENAID DISHWASHER
Model KDTE204DSS1
Near Mentor, OH 44060
Eric M.
Job Details: 04/03/2017
Installed positioner and fastener, optest good., Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model WED8500BW0
Near Mentor, OH 44060
Eric M.
Job Details: 04/03/2017
Comp not drying, sensor dry not working, getting louder, and door not closing properly. Init svc test iaw tech sheet: F4e1 (heater relay/connector problem); F4e3 (restricted airflow), cleared. Checked moisture strips, fully operational. Checked heater wiring and heater, all good. Getting pwr to heater. Started a heavy duty sensor dry cycle, timer started at 45, counted down normally. Checked outside vent, good heat and airflow. Timer went fm 45 to 2 with nothing in the dryer, moistened the sensor strips, time jumped back up to 28, so the sensor strips are working. Found the door catch spring broken, swapped the door catches., Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KUDC10FXSS6
Near Willowick, OH 44095
Eric M.
Job Details: 04/03/2017
Comp of an electrical odor inside of the unit. Init svc test iaw tech sheet: 6-6 (cool water); 10-1 (dispenser - electrical problem), cleared. Checked hot water temps: 130 degrees. Ran thru svc test, all passed. Did not detect any electrical burning odor whatsoever, however, did detect a plastic burning odor, observed something that was near the heating element, something black, that was melted by the heater. Unable to find anything wrong with the unit, it appears to be operating just as it was designed to operate by the manufacturer., Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Euclid, OH 44123
Eric M.
Job Details: 04/03/2017
Comp loud during agitation, and during spin, shakes. Checked tub bounce, good. Init fault code display: F8e5 (hot/cold reversed), cleared. Init manual hot/cold valve tests, fill hoses hooked up correctly. Calibrated. Ran auto test, passed, no abnormal sounds or shaking. Advised cust to ensure she is not using too much detergent, 1 tbsp of HE detergent is all that is needed, and do not wash mixed loads, must wash like items, i.e. pants with pants, shirts with shirts, towels with towels, etc. etc. the washer is operating just as it was designed to operate by the manufacturer., Job Cmpltd,
We serviced a
KITCHENAID WALL OVEN
Model KEBS208DSS10
Near Beachwood, OH 44122
Eric M.
Job Details: 04/03/2017
Both upper and lower oven doors opening past 90 degrees (see pics), and upper oven door handle extremely loose. Spoke to gs, ordering upper and lower door hinges and rcvrs. Upper oven door seal is damaged, need seal as well., ordrng 1 W10877014 (SEAL - DOOR (UPPER)) and 4 WP4455526 (HINGE - DOOR)s and 2 WP4455722 (RECEIVER - HINGE (LH))s and 2 WP4455723 (RECEIVER - HINGE (RH))s, schdld next appmnt for 4/6 THU ! [**],
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53520CS2
Near Ravenna, OH 44266
Robert A.
Job Details: 04/03/2017
Found door switches not working correctly, need switch asms, ordrng 1 W10450407 (harns-wire CAMS), schdld next appmnt for 4/10 MON
We serviced a
WHIRLPOOL WASHER
Model WTW7040DW0
Near Ravenna, OH 44266
Robert A.
Job Details: 04/03/2017
Ran diagnostics, no codes ran recal cycle, good, ran drain and spin, good, talked w/cust, note use less soap, checked adj, tight, checked rotor, good, ran rinse and spin, op test ok, Job Cmpltd, saved tckt
We serviced a
AMANA DRYER
Model NED4600YQ1
Near Ravenna, OH 44266
Robert A.
Job Details: 04/03/2017
Installed rollers, ran uni, op test ok, Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WFW72HEDW0
Near Brimfield, OH 44240
Robert A.
Job Details: 04/03/2017
Checked outlet, good, no response from ui, control receiving 120 vac, unable to get into diagnostics, needs ui and control, ordrng 1 W11031829 (CONTROL) and 1 WPW10446411 (Panel), schdld next appmnt for 4/7 FRI ! [**],
We serviced a
WHIRLPOOL WASHER
Model NTW4605EW0
Near Kent, OH 44240
Robert A.
Job Details: 04/03/2017
Ran diagnostics, no codes, ran recall, good, tested valves, good, lid lock, good, started normal wash, unit filled and adj,ran drain and spin, good, op test ok, Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25FTMS02
Near Solon, OH 44139
Robert A.
Job Details: 04/03/2017
Installed i/m and optics, unit cycled and filled, op test ok, used 1 SHIPPING ,Job Cmpltd
We serviced a
MAYTAG WALL OVEN
Model MEW9527AS01
Near Cleveland, OH 44139
Robert A.
Job Details: 04/03/2017
Found unit in diagnostics, f6e4 ui and am mismatched, ran auto test, code cleared, set bake, unit heating, op test ok Talked w/stefanie Talked w/am ran card, Job Cmpltd,
We serviced a
MVWB835DW1 MAYTAG
Model WASHER
Near Avon, OH 44011
Paul H.
Job Details: 04/03/2017
Unit is installed at lowest height, rotor is rubbing on pan in agitate, raised unit to max height, op test ok. Service Pointer W10828881., Job Cmpltd
We serviced a
WFE320M0EW0 WHIRLPOOL
Model RANGE
Near Lorain, OH 44052
Paul H.
Job Details: 04/03/2017
Customer stated she was boiling eggs on LF burner and had a tapping sound that turned into a knocking sound, tried to recreate by boiling water on LF burner, unable to reproduce issue, op test ok, Job Cmpltd
We serviced a
MVWC415EW2 MAYTAG
Model WASHER
Near Elyria, OH 44035
Paul H.
Job Details: 04/03/2017
Ran a load of 8 bath towels, switched from sensing to wash in appropriate amount of time, waited for spin to verify unit balancing, balanced fine, discussed loading, op test ok., Job Cmpltd,
We serviced a
MDB8959SFZ4 MAYTAG
Model DISHWASHER
Near Concord Township, OH 44077
Jeff M
Job Details: 04/03/2017
Installed new part unit op tested good , Job Cmpltd,
We serviced a
KDTM404EBS WHIRLPOOL
Model DISHWASHER
Near Painesville Township, OH 44077
Jeff M
Job Details: 04/03/2017
Ui was never plugged into the control unit tested good,
We serviced a
WRT311FZDW00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland Heights, OH 44121
Jeff M
Job Details: 04/03/2017
Freezer is -7° fridge is between 40 and 27° unit tested good customer has the unit on the coldest setting explain to them thermometers that he's using our very on reliable and very in accurate unit tested fine,
We serviced a
MVWX500XW2 WHIRLPOOL
Model WASHER
Near Shaker Heights, OH 44120
Jeff M
Job Details: 04/03/2017
Wash machine was making a very loud noise I found the center nut on the Cam pulley was loose I reinstalled the nuts with Loctite unit tested good,
We serviced a
CED126SDW1 CROSLEY
Model DRYER
Near South Euclid, OH 44121
Jeff M
Job Details: 04/03/2017
The unit heated but the venting was cute she has foil style venting I told her replace it with semirigid venting unit tested good, Job Cmpltd,
We serviced a
YWMH31017AB4 WHIRLPOOL
Model MICROWAVE
Near Columbia Station, OH 44028
Paul H.
Job Details: 04/03/2017
Unit not powering up, power at outlet, inline fuse is good, unit needs control board, ordrng 1 W10875057 (cntrl-elec),
We serviced a
KSC24C8EYY02 KITCHENAID
Model REFRIGERATOR
Near Avon Lake, OH 44012
Paul H.
Job Details: 04/03/2017
Took temps, RC 50F, FC 46F, compressor is running, condenser has warmth, unit has old style RC evaporator, symptoms consistent with a leak, ordering RC evaporator and drier, ordrng 1 WPW10143759 (drier-uv) and 1 WPW10643261 (evaporator),
We serviced a
WRX735SDBM03 WHIRLPOOL
Model REFRIGERATOR
Near Avon Lake, OH 44012
Paul H.
Job Details: 04/03/2017
Searched all joints with UV light, no signs of leaking, tapped low side, unit is in a vacuum, charged, searched again for leaks, cannot find any signs of dye, spoke with RA, GS, and FB, leaving unit with a good charge, scheduling one week out for three hours to get in and isolate leak, schdld next appmnt for 4/
We serviced a
MVWC400XW4 MAYTAG
Model WASHER
Near Lorain, OH 44053
Paul H.
Job Details: 04/03/2017
Ran diagnostics, f7e1 basket speed sensor fault, cleared, ran test cycle, did not shift properly, needs actuator, ordrng 1 WPW10006355 (actuator),
We serviced a
WTW4800XQ2 WHIRLPOOL
Model WASHER
Near Elyria, OH 44035
Paul H.
Job Details: 04/03/2017
Ran diagnostics, f7e7 unable to reach target rpm, f7e1 shifter fault, f0e2 suds, cleared and ran test cycle, not detecting speed, needs actuator, don't have t/s, ordering, ordrng 1 WPW10006355 (actuator)
We serviced a
KDTE334DSS0 KITCHENAID
Model DISHWASHER
Near Mentor, OH 44060
Jeff M
Job Details: 04/03/2017
Diverter valve is leaking water onto the floor unit needs a new diverter valve motor, ordrng 1 W10537869 (motor)
We serviced a
MFI2569VEM3 MAYTAG
Model REFRIGERATOR
Near Mentor, OH 44060
Jeff M
Job Details: 04/03/2017
The icemaker nonstick coating is breaking out of the mold needs a new icemaker see pictures of gasket damage, ordrng 1 W10443238 (door gasket) and 1 WPW10190981 (ICE MAKER
We serviced a
MED5500FC0 WHIRLPOOL
Model DRYER
Near Mentor, OH 44060
Jeff M
Job Details: 04/03/2017
Drum has some damage the inside see picture needs a new drum, ordrng 1 W10381481 (drum),
Near Mentor, OH 44060
Jeff M
Job Details: 04/03/2017
We serviced a
KBFS20EVMS0 KITCHENAID
Model REFRIGERATOR
Near Mentor, OH 44060
Jeff M
Job Details: 04/03/2017
Compressor will not turn on it is drawling 10 A locked rotor I took juniors start device to hook it up to the compressor it failed to start the rotor is locked needs a new compressor customer will buy new,
We serviced a
WRT541SZDB00 WHIRLPOOL
Model REFRIGERATOR
Near Mentor, OH 44060
Jeff M
Job Details: 04/03/2017
Door that was order had insulation bulging out of the seams see picture needs a new door customer will contact us for a return appointment when she receives the door,
We serviced a
AMANA REFRIGERATOR
Model AFI2539ERM02
Near Maple Heights, OH 44137
Dan H
Job Details: 04/03/2017
Customer complaint that unit is not dispensing ice, found ice bin improperly installed, corrected ice bin, unit dispenses ice, op test good , Job Cmpltd,
We serviced a
AFD2535DEB WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44136
Chad P.
Job Details: 04/03/2017
Found filter housing failing. Not allowing water to pass and not completely shutting off when filter removed. Needs housing replaced. Cust requests last call of the day as they will have to leave from work to meet the tech. , ordrng 1 WP67004106 (FILTER HOUSING)
We serviced a
ATW4675YQ1 ADMIRAL
Model WASHER
Near Strongsville, OH 44149
Chad P.
Job Details: 04/03/2017
Found gearcase failing. Needs replaced. No leaking of oil around drive system. , ordrng 1 W10771759 (GEARCASE),
We serviced a
WHIRLPOOL COMPACTOR
Model GC900QPPQ5
Near Beachwood, OH 44122
Dan H
Job Details: 04/03/2017
Installed new container, op test good , Job Cmpltd,
We serviced a
RBD275PRB00 WHIRLPOOL
Model RANGE
Near Shaker Heights, OH 44120
Chad P.
Job Details: 04/03/2017
Installed control and placed it on truck for return. , Job Cmpltd,
Near Roaming Shores, OH 44085
Arthur V
Job Details: 04/03/2017
We serviced a
WED4815EW1 WHIRLPOOL
Model DRYER
Near Oakwood Village, OH 44146
Chad P.
Job Details: 04/03/2017
Found thermal open. Replaced and ran timed dry. Op test ok. Advised to have venting cleaned to return dry times back to normal. , used 1 WP3392519 (THERMAL FUSE) from stock, Job Cmpltd
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Edgewood, OH 44004
Arthur V
Job Details: 04/03/2017
Plugged unit in all lights flashing left to right on control panel. Ran diagnostics no errors. Lights quit flashing after putting unit in diag. Unit needs main ccu , ordrng 1 W10916229 (CONTROL), schdld next appmnt for 4/7 FRI !,
We serviced a
KEBC207KSS03 KITCHENAID
Model WALL OVEN
Near Walton Hills, OH 44146
Chad P.
Job Details: 04/03/2017
Installed thermal fix. Op test ok.
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Lyndhurst, OH 44124
Eric M.
Job Details: 04/03/2017
Replaced motor, calibrated, ran auto test, no abnormal sounds, washer operating just as it was designed to operate by the manufacturer, optest good., , Job Cmpltd
We serviced a
GI5SVAXVQ00 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44149
Chad P.
Job Details: 04/03/2017
Removed jammed cube from ice maker. Cycled i.m. Op test ok. , Cllctd $97.15 Check # 1234, Job Cmpltd,
We serviced a
LEN2000LW0 WHIRLPOOL
Model DRYER
Near North Royalton, OH 44133
Chad P.
Job Details: 04/03/2017
Found door switch stuck in the closed position. Replaced and ran timed dry. Temps test ok. Op test ok. , used 1 WP3406107 (SWITCH) from stock, Job Cmpltd,
We serviced a
WRT519SZDW02 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44109
Chad P.
Job Details: 04/03/2017
Temps check good at this time. Advised on controls, functions and features. Op test ok. , Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model MED5801TW0
Near Willoughby, OH 44094
Eric M.
Job Details: 04/03/2017
, Replaced timer, timer advancing normally on all selected cycles, optest good., Job Cmpltd,
We serviced a
MAYTAG MICROWAVE OVEN
Model MMV4205DS1
Near Solon, OH 44139
Robert A.
Job Details: 04/03/2017
Checked outlet, good, Found door cams warn, replaced, op test ok, used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Cleveland, OH 44139
Robert A.
Job Details: 04/03/2017
Found cond line vibrating, corrected, op test ok, Job Cmpltd,
We serviced a
MEDC200XW3 MAYTAG
Model DRYER
Near Parma, OH 44134
Chad P.
Job Details: 04/03/2017
Cc complaint that unit take longer then normal to dry in the timed dry cycle. Ran unit on timed dry. Unit is heating and cycling heat. Venting is good. Removed vent from back on dryer. Checks good. Cleaned lint screen with soap and water. Let unit run on timed dry for several minutes. No faults detected. Op test ok. , Job Cmpltd,
We serviced a
MAYTAG DISHWASHER
Model MDB8959SBS0
Near Novelty, OH 44072
Robert A.
Job Details: 04/03/2017
Checked over and ran unit, excessive sud in unit, checked water, very soft, cleared suds, need to use less soap, op test ok, Job Cmpltd,
We serviced a
MDG4000AWW MAYTAG
Model DRYER
Near Cleveland, OH 44111
Brian B
Job Details: 04/03/2017
CC that the unit is making a loud noise. Removed the front panel, found the blower wheel full of lint. Vaccumed the unit out. Also, found the drum rollers, pulley, belt and lint screen worn. Will give est. cust does not want to repair machine. Do not order parts. Cust pd sc. , Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WFW94HEXW2
Near Willoughby, OH 44094
Dan H
Job Details: 04/03/2017
Customer complaint of loud rattling noise during spin cycle, ran drain and spin cycle, found bearing loose, unit needs new basket, front tub, and rear tub assembly, ordrng 1 WPW10409997 (TUB ASSEMBLY), schdld next appmnt for 4/7 FRI ! [***],
We serviced a
KDFE104DBL0 KITCHENAID
Model DISHWASHER
Near Olmsted Township, OH 44138
Brian B
Job Details: 04/03/2017
Replaced parts listed. Ran cycle test, optest ok. , Job Cmpltd
We serviced a
WRF989SDAM00 WHIRLPOOL
Model REFRIGERATOR
Near Grafton, OH 44044
Brian B
Job Details: 04/03/2017
Found machine at room temp. Used glasses and black light to find leak in evap suction joint. Resoldered joint. Pulled 30" vaccum, recharged 5.5 oz. of freon. Optest ok. , Job Cmpltd,
We serviced a
WRF535SMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Olmsted Township, OH 44138
Brian B
Job Details: 04/03/2017
CC that the food on the top shelf keeps freezing and there is an ice build up in the freezer. Ran diag Service Test 7 - FF Performance Adjustment, adjusted the temp down 1 degree. Found an air gap in the gasket on the fz door. Used steamer to reform the gasket out and removed the ice. Optest ok. , Job Cmpltd,
We serviced a
WFW75HEFW0 WHIRLPOOL
Model WASHER
Near North Olmsted, OH 44070
Brian B
Job Details: 04/03/2017
CC that the unit is dead. Found unit powers on and then turns back off..Ran diag no codes. Reset power to unit.. Ran a test cycle ..optest ok., Job Cmpltd
We serviced a
WTW4950XW2 WHIRLPOOL
Model WASHER
Near Westlake, OH 44145
Brian B
Job Details: 04/03/2017
Repkaced capacitor. Ran calibration and auto test.. optest ok., Job Cmpltd,
We serviced a
JJW2830WP00 JENNAIRE
Model WALL OVEN
Near Rocky River, OH 44116
Brian B
Job Details: 04/03/2017
Replaced the lower blower and the main control. Brought back the core, for return. Ran a cycle test and optest ok. , Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WFW94HEXW2
Near Willoughby, OH 44094
Dan H
Job Details: 04/03/2017
Customer complaint of loud rattling noise during spin cycle, ran drain and spin cycle, found bearing loose, unit needs new basket, front tub, and rear tub assembly, ordrng 1 WPW10409997 (TUB ASSEMBLY), schdld next appmnt for 4/7 FRI ! [***],
We serviced a
GE REFRIGERATOR
Model GSH25JFTABB
Near Rocky River, OH 44116
Dan H
Job Details: 04/03/2017
Customer complaint that unit is not dispensing water, disconnected waterline at bottom of freezer section door, water is dispensed here, water line in freezer section door is clogged, unable to clear waterline, waterline in door cannot be replaced without replacing entire door, unit needs new freezer section door(blk), customer does not want repair, ordrng 1 WR78X11708 (door 25'fz bk635.90), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
WHIRLPOOL WASHER
Model MHW5100DW0
Near Cleveland, OH 44111
Dan H
Job Details: 04/03/2017
Customer complaint that unit is not draining, found filter basket clogged with pet hair, removed pet hair, unit drains, op test good ,
We serviced a
WHIRLPOOL WASHER
Model CAE2743BQ0
Near Brook Park, OH 44142
Dan H
Job Details: 04/03/2017
Installed new temperature switch and coin slide, op test good , Job Cmpltd,
We serviced a
WHIRLPOOL DRYER ELE
Model WED7000DW1
Near Parma Heights, OH 44130
Dan H
Job Details: 04/03/2017
Customer complaint that unit is not heating, started timed dry cycle, unit did not heat, found unit missing 120vac from power supply, advised customer that they need an electrician to correct power supply, unit is operating as designed , Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET1CHEXSQ01
Near Geneva, OH 44041
Arthur V
Job Details: 04/03/2017
Replaced evap fan motor. Cleared ice from air ways. Op test good , used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWC400XW3
Near Jefferson Township, OH 44047
Arthur V
Job Details: 04/03/2017
Found drain pump seized up. Replaced with truck stock part Op test good , used 1 WPW10276397 (PUMP ASM, DRAIN) from stock, Job Cmpltd,
We serviced a
GE REFRIGERATOR
Model GFE29HSDASS
Near Andover, OH 44003
Arthur V
Job Details: 04/03/2017
Found gasket damaged (corner ripped )and i need additional shelving parts i did mot order the first time Reschedule at customer request friday only good day, ordrng 1 WR14X10370 (GASKET) and 1 WR72X10425 (slide holder fz rh) and 1 WR72X10426 (slide holder fz lh), schdld next appmnt for 4/7 FRI !,
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Conneaut, OH 44030
Arthur V
Job Details: 04/03/2017
Replaced control. Op test good. Receptacle not fixed. Advised not to use until power is repaired. After testing left unplugged. , Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near North Madison, OH 44057
Eric M.
Job Details: 04/03/2017
Replaced motor, clip, seal, and shaft, optest good., Job Cmpltd,
We serviced a
AMANA WASHER
Model NTW4605EW0
Near Madison Township, OH 44057
Eric M.
Job Details: 04/03/2017
Comp not completing cycle, clothes wet at end of cycle, has to put in drain/spin. Init fault code display: F1e1 (main control fault); F7e6 (motor fault); F8e1 (no/long fill), cleared, calibrated, ran auto test, passed, but will not go back into a cycle, needs acu replaced. Not available until 4/6., ordrng 1 W10913308 (ACU), schdld next appmnt for 4/6 THU 2-5,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHT1831QF1
Near Brooklyn, OH 44144
Dan H
Job Details: 03/31/2017
Customer complaint that unit is leaking from top of fresh food section, found water leaking passed seal for air diffuser, applied permagum sealer to air diffuser seal since air diffuser and seal were replaced in decemeber, unit not leaking now, op test good , used 1 WP505587 (PERMAGUM SEALER) from stock, , Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWC400XW3
Near Cleveland, OH 44135
Dan H
Job Details: 03/31/2017
Customer complaint is not starting, customer started normal wash cycle, lid locked and unlocked, unit began filling, unit advanced to wash cycle, ran diagnostics found f5e2(lid lock fault) and f0e5(off balance load detected), ran manual test cycle, lid lock is working, unit spins, agitates and drains, fill valves open and close, unable to duplicate the problem, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent, unit is operating as designed , , Job compltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSF26C5EXY00
Near Conneaut, OH 44030
Arthur V
Job Details: 03/31/2017
Put unit into diagnostics. Went to test 15. Test shows ice bin full or not present. Ice bin is present ----needs optics----- est= 89.95 sc-----98.00 labor---347.04 parts---- total est= 571.10. Parts needed are 1-w10870822. And 1-w10898445- cust does not want replaced , job compltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM01
Near Ashtabula, OH 44004
Arthur V
Job Details: 03/31/2017
Replaced both doors and nameplate. Op test good , Job Cmpltd,
We serviced a
JENN-AIR RANGE
Model JES8850CAB00
Near Bedford, OH 44146
Eric M.
Job Details: 03/31/2017
Replaced erc, tested broil, working, tested both timers, cust said they are still not loud enough for her, unfortunately, there is no way to change the volume of the tones, it is set by the manufacturer., Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW4880AW1
Near Streetsboro, OH 44241
Robert A.
Job Details: 03/31/2017
Ran diagnostics, shifter fault, Found bearing in gearcase loud, needs gearcase, shifter and cam Please quote and bill out Talked w/gs, ordrng 1 W10721967 (cam36.70) and 1 W10771759 (GEAR CASE249.86) and 1 WPW10006355 (SHIFTER57.13), schdld next appmnt for 4/7 FRI ! [**],
We serviced a
WHIRLPOOL WASHER
Model WTW8600YW0
Near Streetsboro, OH 44241
Robert A.
Job Details: 03/31/2017
Found hinges broken, ran diagnostic cycle good, needs hinges, ordrng 1 WPW10358931 (HINGE L) and 1 WPW10358932 (HINGE R), schdld next appmnt for 4/7 FRI !,
We serviced a
MHW6000XR0 MAYTAG
Model WASHER
Near Amherst, OH 44001
Paul H.
Job Details: 03/31/2017
Ran diagnostics, f6e1 communication error ccu to mcu, cleared and tried auto test, no go, door switch is functioning fine, continuity good from both MCU and CCU (MI3 & MS2), messaged GS, ordering MCU and CCU, ordrng 1 W10427972 (cntrl-elec) and 1 WPW10374126 (cntrl-elec),
We serviced a
MSF25D2EAW00 MAYTAG
Model REFRIGERATOR
Near Avon, OH 44011
Paul H.
Job Details: 03/31/2017
Found water line to ice maker cracked, needs replaced, ordrng 1 W10823511 (tube-water),
We serviced a
MDBH989AWS3 WHIRLPOOL
Model DISHWASHER
Near Avon Lake, OH 44012
Paul H.
Job Details: 03/31/2017
Some pads on UI non responsive, checked ribbon cable and connections, firm connection, needs UI, ordrng 1 W10811157 (panel-cntl),
We serviced a
KDFE104DSS3 KITCHENAID
Model DISHWASHER
Near Broadview Heights, OH 44147
Chad P.
Job Details: 03/31/2017
Found connector on interface fell off. Unable to reinstall. Needs interface replaced. , ordrng 1 W10891912 (CONSOLE),
We serviced a
MHW3505FW MAYTAG
Model WASHER
Near Strongsville, OH 44136
Chad P.
Job Details: 03/31/2017
Found unit stored fault for pressure switch out of range. Cleared fault and unlocked door. Ran service mode. Unit will drain and 5vdc present at switch. Needs pressure switch replaced. , ordrng 1 WPW10448876 (PRESSURE SWITCH. ),
We serviced a
KBFS25EWMS10 KITCHENAID
Model REFRIGERATOR
Near Strongsville, OH 44136
Chad P.
Job Details: 03/31/2017
Found damper in the ff section staying in the closed position. Cycled power. Damper unable to determine position. Needs damper replaced. , ordrng 1 WPW10594329 (DAMPER)
We serviced a
WFE515S0ES0 WHIRLPOOL
Model RANGE
Near Strongsville, OH 44149
Chad P.
Job Details: 03/31/2017
Found oven seal not installed correctly resulting in it laying inside the oven and burning. Needs seel replaced. Also, unit did not come with use and care kit. Needs seal and care kit. Cust requests around ten thirty for install appt if possible please. , ordrng 1 31605 (cleaner) and 1 WPW10658354 (DOOR SEAL),
We serviced a
KSC24C8EYY02 KITCHENAID
Model REFRIGERATOR
Near Avon Lake, OH 44012
Brian B
Job Details: 03/31/2017
Customer stated that i/m started working, but auger is not working. Found auger motor encased in ice. Water got down into auger motor housing. Auger motor was replaced on 9/1/16. Advised customer that she would need another auger motor. Part is still under warr, but labor would be 92.00. Also, some pads on UI not working.Customer has decided not to fix auger again. Also, does not want to have fill tube fitting installed.. Will bring back part for return. Customer to call cons assist to see if they will pay for repairs. Office to refund all but sc. ,
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BW0
Near Cleveland, OH 44111
Dan H
Job Details: 03/31/2017
Customer complaint that outer oven glass gets hot to the touch, explained to customer that this is normal for this model of range, unit is operating as designed , Job Cmpltd,
We serviced a
AFI2539ERM00 AMANA
Model REFRIGERATOR
Near Avon, OH 44011
Brian B
Job Details: 03/31/2017
Cust showed pop, sent pic. Found i/m leaking water out of bottom when filling. Also, latch on ice box assemblyis broken off. This is causing container to not seat and to melt ice in container. Called whirl TL, leon, file # 7718686488.. he said this cannot be repaired as latch is part of liner. Office to call trade partners and give file #.. they will contact customer.,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GHSC239DW0
Near Cleveland, OH 44102
Dan H
Job Details: 03/31/2017
Installed new main control, op test good , Job Cmpltd,
We serviced a
AMANA RANGE
Model AGR6303MFS0
Near Ashtabula, OH 44004
Arthur V
Job Details: 03/31/2017
Cust main complaint is surface of cooktop is too hot after being on for awhile and her granddaughter burned herself by touching it while she was cooking a roast--- called techline talked to Rich. File number 7718696783 there is no guidelines for how hot a cooktop can get when oven is in use. According to techline there is NO way to measure surface temps accurately. There ate too many variables. Unit working as designed , Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Painesville, OH 44077
Eric M.
Job Details: 03/31/2017
Replaced slider and clutch assys, calibrated, ran auto test, sound still there, when washer is tipped back and in agitate, the sound appears to be coming fm the rotor when agitating. Spoke to gs, he said it is more than likely the gearcase, told cust that $71.51 would be taken off cost of gearcase, cust decline further repair, cust to be refunded for the cost of the pats + s&h. Pls expedite refund check to customer.,
We serviced a
WHIRLPOOL WASHER
Model WTW8600YW0
Near Streetsboro, OH 44241
Robert A.
Job Details: 03/31/2017
Found hinges broken, ran diagnostic cycle good, needs hinges, ordrng 1 WPW10358931 (HINGE L) and 1 WPW10358932 (HINGE R), schdld next appmnt for 4/7 FRI !,
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE254ESS1
Near Aurora, OH 44202
Robert A.
Job Details: 03/31/2017
Found disp broken, replaced, op test ok, used 1 W10861000 (DISPENSER-DISHWASHER) from stock, Job Cmpltd,
We serviced a
WMH76719CZ1 WHIRLPOOL
Model MICROWAVE
Near Wellington, OH 44090
Paul H.
Job Details: 03/31/2017
Replaced magnetron, heated a cup of water, heated, op test ok., Job Cmpltd
We serviced a
WRF989SDAE00 WHIRLPOOL
Model REFRIGERATOR
Near Avon, OH 44011
Paul H.
Job Details: 03/31/2017
Put system in test 4 to drive three way valve to home, evacuated system, replaced filter and RC evaporator, did pressure test, no restrictions, pulled system to 30" vacuum for 15 minutes, held, charged with 5.5 oz of R-134A, pressure good, sealed system, op test ok., used 1 WPW10143759 (DRIER) from stock, Job Cmpltd,
We serviced a
GU2300XTVS0 WHIRLPOOL
Model DISHWASHER
Near Columbia Township, OH 44028
Paul H.
Job Details: 03/31/2017
Replaced heater, ran field test to verify heater operation, ,
We serviced a
MMV5208WQ1 MAYTAG
Model MICRO OVEN
Near Middleburg Heights, OH 44130
Paul H.
Job Details: 03/31/2017
Checked HV transformer, diode, and cap, all check good, had mag in truck that was ordered for another job but not used, replaced, tested, heated quietly, op test ok, listing part in t/s to price., used 1 W10222507 (MAGNETRON) from stock, Job Cmpltd,