Service History 72

We serviced a
AMANA DRYER
Model LEA30AW
Near Bedford, OH 44146
Joe O
Job Details: 04/26/2021
"Cc: not heatingFound wiring from high limit thermostat shorted to element wiring and burned. High limit thermostat melted. Needs harness, high limit, element, and thermal fuse. Harness out of stock. Office to rescheduleCust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard?associated with this type of vent hose and advised cust to replace with a semi?rigid metal hose to?prevent fire hazard.; ordrng 1 WPY503978 (heater ele) and 1 WPW10116735 (thrmst-fix) and 1 WP40113801 (fuse-thrml) and 1 503926 (Harness)"
We serviced a
GE DISHWASHER
Model GLD5604V00WW
Near Oberlin, OH 44074
David R
Job Details: 04/26/2021
"Replaced parts. Tested, good. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near North Ridgeville, OH 44039
David R
Job Details: 04/26/2021
"Cc build up of ice in FF under drawer, also said sometimes the unit will stop cooling, he will unplug and let it sit, will go back to working correctly. Found drain tube clogged with debris, unclogged and also steamed out all ice from under drawer and in evap drain. As of today, unit is cooling, do not want to start throwing parts in. In anything else pops us customer to call. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model LXR7133JQ0
Near Rocky River, OH 44116
Gabriel P
Job Details: 04/26/2021
I can do nothing until outer basket is deliver it shows is in back order ; schdld next appmnt for 5/3 MON !
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ
Near Elyria, OH 44035
Gabriel P
Job Details: 04/26/2021
Control board was replaced. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near Brooklyn, OH 44144
Gabriel P
Job Details: 04/26/2021
"Found water leaking from main valve on house will need a plumber,opt test ok unit is fine"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Parma, OH 44129
Gabriel P
Job Details: 04/26/2021
Cc that washer was making a noise and humming sound. Verified and found unit in flood mode cancelled the flood mode and calibrated unit. Also explained customer how to load washer and how much detergent to use . Opt test ok.
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Lorain, OH 44052
Gabriel P
Job Details: 04/26/2021
Cc that washer was not completing cycle. Verified issue and found drain hose installed close to the floor. Explained to the customer drain hose has to be at least 35in high. Also explained how to load washer and how much detergent to use. Opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Painesville, OH 44077
Jeff M
Job Details: 04/26/2021
The filter was not tight. I finished screwing the filter and everything tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ03
Near Mentor, OH 44060
Jeff M
Job Details: 04/26/2021
One door gasket is split all three doors have the clearcoat finishing coming off I took pictures. And the crisper support is broken. I told the customer there is no ETA on the parts you could take three weeks or three months; ordrng 1 W10915642 (Door) and 1 W10910854 (Door) and 1 W11223753 (Logo) and 1 W10910837 (Door) and 1 W10830055 (Gasket) and 2 WPW10326469 (Crisper support)s
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017FB0
Near Bedford, OH 44146
Dan H
Job Details: 04/26/2021
"Installed new magnetron, op test good"
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290REM02
Near Brecksville, OH 44141
Dan H
Job Details: 04/26/2021
"Installed new door, op test good ; O-emld tckt"
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Walton Hills, OH 44146
Dan H
Job Details: 04/26/2021
"Customer complaint that unit is not starting wash cycle, confirmed, ran diagnostics found f7e4(basket reengagement failure) error code, found actuator not shifting from spin to agitate, installed new shifter , op test good ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Streetsboro, OH 44241
Brian M
Job Details: 04/26/2021
Installed UI let unit program itself OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Willoughby, OH 44094
Jeff M
Job Details: 04/26/2021
The diffuser motor is rattling its getting noisy needs replaced; ordrng 1 W11164593 (Diffuser)
We serviced a
AMANA DRYER
Model NED4655EW1
Near Berea, OH 44017
David R
Job Details: 04/26/2021
"Replaced parts, tested, good. Vent good. Op test ok; used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Bay Village, OH 44140
Corina B
Job Details: 04/26/2021
Replaced the cam and belt. Ran a calibration. Started a quick cycle. Optest ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Seven Hills, OH 44131
Dan H
Job Details: 04/26/2021
"Customer complaint deli drawers fall out when opened, confirmed, no damage to shelves or drawers, ordering new shelves and drawers, part is out of stock so not scheduling return appointment ; ordrng 2 W11243759 (Shelf)s and 2 WPW10346891 (Track)s and 2 WPW10346890 (Track)s and 2 W11257202 (Drawer)s and 2 WPW10396909 (Drawer face)s and 2 W11226546 (Track)s"
We serviced a
AMANA REFRIGERATOR
Model BR22TL
Near Cleveland, OH 44143
Jason N
Job Details: 04/26/2021
"Installed evaporator fan motor. No abnormal sounds, good airflow to both sections. Op test good."
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Mantua, OH 44255
Brian M
Job Details: 04/26/2021
Cc unit not working properly Found issue to be lid lock failed Replaced using truck stock Ran auto test and calibration Customer added cloths waited until wash OP Test Ok ; used 1 W11307244 (DOOR LOCK) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5200VQ1
Near Cleveland Heights, OH 44121
Jason N
Job Details: 04/26/2021
Cc unit bouncing when in spin cycle.Ran fill test then switched to drain and spin. Some movement when in spin. Found a base pad broken on base. Ordering base pads. ; ordrng 1 285744 (Pads)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Bay Village, OH 44140
Corina B
Job Details: 04/26/2021
"CC that the unit has frost and ice on the back wall. Found frost and ice on the back wall. Service pointer W11092686F S code S16360 to pay for labor. Will need a drain pan. ; ordrng 1 W11457241 (Drain pan), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2325TE0
Near Parma, OH 44129
Dan H
Job Details: 04/26/2021
"Installed new ice bin and cleared evaporator drain tube, op test good"
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Strongsville, OH 44136
David R
Job Details: 04/26/2021
"Found off balance error code. Cleared. Ran manual diagnostics, all components working. Ran a drain/spin cycle. Draining and started spinning. Tested lid lock, good. Tested valves good. Unit is good. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4815EW0
Near University Heights, OH 44118
Jason N
Job Details: 04/26/2021
"Cc unit making noises in cycle, more so in spinRan auto test, found gearcase loud when in spin. Unit needs gearcase. Customer not repairing at this time, estimate only.; ordrng 1 W11454741 (Gearcase)"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Bay Village, OH 44140
Corina B
Job Details: 04/26/2021
"Cust showed pop, sent pic, CC that the door is locked. Ran diag F3e3 Inlet Water Temperature Fault, f9e1 Drain Pump System Problem - Long Drain, f1e2 Motor Drive Module Over Voltage, f0e3 Overload. Checked the hot and cold. The spin and agitate. Unit will not start a cycle. Will need a new control. Office to reschedule ; ordrng 1 W11419171 (Control)"
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Mantua, OH 44255
Brian M
Job Details: 04/26/2021
Installed cam and actuator Ran auto test and calibration OP Test Ok
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Strongsville, OH 44136
David R
Job Details: 04/26/2021
"Cc oven is turning on by itself. Went over SP with customer. Projected update release for software in Aug 2021. Potential fire hazard. Let customer know know if happens to turn unit off at breaker, cancel bake. As of now, have to wait til software update. If any other questions, customer can contact whirlpool customer service."
We serviced a
MAYTAG DRYER
Model MEDB950YW2
Near Brook Park, OH 44142
Dan H
Job Details: 04/26/2021
"Installed new catch, strike, and lint trap, op test good"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Streetsboro, OH 44241
Brian M
Job Details: 04/26/2021
Cc unit wont run Found no power coming to unit Customer can not locate fuse panel
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Cleveland, OH 44108
Jason N
Job Details: 04/26/2021
"Cc unit has something loose inside drum.Confirmed noise, object stuck in drum baffle. Removed baffle, found nickel inside. Removed and reattached baffle. No abnormal noises. Op test good."
We serviced a
WHIRLPOOL RANGE
Model WFC310S0EW0
Near Cleveland, OH 44135
Dan H
Job Details: 04/26/2021
"Customer complaint that left front element gets stuck on high when set to low, confirmed, unit needs new infinite switch ; ordrng 1 WP3149400 (Infinite switch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JB0
Near Brook Park, OH 44142
Dan H
Job Details: 04/26/2021
"Customer complaint that the cooktop on light does not shut off, confirmed, found right front infinite switch causing lights to stay on, unit needs new infinite switch ; ordrng 1 WP3149400 (Infinite switch)"
We serviced a
WHIRLPOOL RANGE
Model WOS31ES0JS01
Near Cleveland, OH 44109
Dan H
Job Details: 04/26/2021
"Customer complaint that oven is not heating, confirmed, found oven lights not shutting off either, found oven door switch intermittently working, unit needs new oven door switch/latch assembly, part is out of stock so not scheduling return appointment ; ordrng 1 W10883049 (Latch)"
We serviced a
WHIRLPOOL DRYER
Model MGDC465HW1
Near University Heights, OH 44118
Joe O
Job Details: 04/26/2021
Cc: not heatingfound unit has good heat and good air flow. Found venting blocked. Cleared vent. Op test ok
We serviced a
SAMSUNG DRYER
Model DVE50M7450W/A3
Near South Euclid, OH 44121
Joe O
Job Details: 04/26/2021
Installed element. Ran test cycle. Op test ok; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model GU1100XTLQ1
Near Cleveland, OH 44113
Jason N
Job Details: 04/26/2021
Cc unit not washing dishes well and not drying dishes.Checked continuity from control to element. Reading open. Unit needs heater element. Element not showing in stock from Marcone. Office to contact customer for next service date. ; ordrng 1 W10518394 (Heater element)
We serviced a
WHIRLPOOL COOKTOP ELE
Model WCG97US0HS00
Near Chesterland, OH 44026
Joe O
Job Details: 04/26/2021
Cc: gas smellUsed soap solution on gas lines. Found bubbles on gas line. Tightened line. Applied more soap solution. Op test ok
We serviced a
MAYTAG WASHER
Model MHW5630HC1
Near Avon Lake, OH 44012
Corina B
Job Details: 04/26/2021
"CC that the unit is flashing lines. Ran diag F6E1 No communication from the HMI detected by ACU. F5E2 Lock failure.ran the encoder failed. Replaced the harness from surplus t/s. Unplugged the lock and drain pump, ui still flashing. Called t/l to replace the ui. ; ordrng 1 W11325569 (Ui), used 1 W11316253 (Harness) from stock"
We serviced a
MAYTAG WASHER
Model n/a
Near Lakewood, OH 44107
Jason N
Job Details: 04/26/2021
"Cc unit making squealing sound when changing cycles. Customer showed popRan auto test, found drive belt slipping in spin. Unit needs drive belt. Do not have truck stock yet. Ordering belt. ; ordrng 1 WPW10006384 (Drive belt)"
We serviced a
WHIRLPOOL DRYER
Model WHD560CHW1
Near Lakewood, OH 44107
Jason N
Job Details: 04/26/2021
"Cc unit making a slight squeal or squeak noise at beginning of cycle.Ran dryer op test, no abnormal sounds heard. Ran diagnostics, no codes stored, all functions passed. Ran load of damp towels, no abnormal sounds heard. Ran several test cycles. Could not duplicate abnormal noise at this time."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZ0
Near Aurora, OH 44202
Brian M
Job Details: 04/26/2021
Cc unit not drying well Found heater functioning Advised on soap and jet dry
We serviced a
WHIRLPOOL UPRIGHT / CHEST
Model WZF34X18DW04
Near Avon, OH 44011
Corina B
Job Details: 04/26/2021
Could not find the gasket. Steamed gasket out. Used Vaseline around the gasket. Optest ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Aurora, OH 44202
Brian M
Job Details: 04/26/2021
Installed icemaker and vent covers OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model LSR7233DQ0
Near Mayfield Heights, OH 44124
Jeff M
Job Details: 04/26/2021
The lid switch failed needs a new switch; ordrng 1 285671 (Lid switch) and 1 S (S)
We serviced a
SAMSUNG DRYER
Model DVE50M7450WA3
Near Highland Heights, OH 44143
Jeff M
Job Details: 04/26/2021
The unit is not heating. I took the machine apart and ohmed heating element it was open. Reassembled the machine found that the venting out the rear of the dryer is the aluminum accordion style venting I recommended for him to replace it with hard pipe to prevent the machine from overheating to prevent this from happening in the future; ordrng 1 DC97-14486A (Heater) and 1 S
We serviced a
MAYTAG DRYER
Model MDE3500AYW
Near Broadview Heights, OH 44147
David R
Job Details: 04/26/2021
Replaced parts. Tested. Good. Op test ok.
We serviced a
GE WALL OVEN
Model PB930SH3SS
Near Willoughby Hills, OH 44094
Jeff M
Job Details: 04/26/2021
The element failed needs replaced ; ordrng 1 WB30T10155 (Ele) and 1 S
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Avon, OH 44011
Corina B
Job Details: 04/26/2021
"CC that the unit is noises. Ran diag no codes. Ran a agitate and spin, no noise. Ran a calibration. Optest ok."
We serviced a
MAYTAG WASHER
Model MVWB855DC2
Near Amherst, OH 44001
Gabriel P
Job Details: 04/26/2021
"Cc that washer was not operating. Verified and found error code f6e2 lost communication will need console and control board. Customer will not fix unit. Opt test ok.; ordrng 1 W11112662 (Console) and 1 W11112664 (Control), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
KITCHENAID COOKTOP ELE
Model KCED606GBL01
Near Aurora, OH 44202
Brian M
Job Details: 04/26/2021
Cc of smell Found smell to be normal and its just heat smell coming off burner OP Test Ok
We serviced a
MAYTAG WASHER
Model MAV208DAWW
Near Parma, OH 44130
David R
Job Details: 04/26/2021
"Replaced parts. Tested, customer will need new transmission as well. Gave estimate to customer, customer doesnt want to spend anymore money. New parts have grease all over them. Sending to office for review of refund, everything except SVC ; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMYW04
Near Parma, OH 44130
David R
Job Details: 04/26/2021
Correct part number. Wrong color door. Need white ; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM03
Near Westlake, OH 44145
Corina B
Job Details: 04/26/2021
"CC that the doors are not level. Unit is in garage, advised cust the refrigerator will not working properly in an uncontrolled environment. Leveled the door. Optest ok."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Aurora, OH 44202
Brian M
Job Details: 04/26/2021
Installed drain pump Ran test cycle OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW00
Near Chardon, OH 44024
Joe O
Job Details: 04/26/2021
Installed deli shelf. Op test ok
We serviced a
KITCHENAID RANGE
Model KFGG504KPS0
Near Kirtland, OH 44094
Jeff M
Job Details: 04/26/2021
I recalibrated the machine I turn the calibration positive 30 and that got on the dot. For 350* op tested good
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Cleveland Heights, OH 44118
Jason N
Job Details: 04/26/2021
"Cc unit coding f6e2 and not working.Able to run diagnostics, confirmed code f6e2 for UI cannot hear ACU and f2e1 for UI stuck button. Unit needs console. Customer not repairing at this time, estimate only.; ordrng 1 W11135391 (Console)"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near North Olmsted, OH 44070
Corina B
Job Details: 04/26/2021
CC that the clothes are coming out wet at the end of the cycle. Ran diag no codes. Ran a calibration. Ran a rinse and spin with clothes. Clothes came out damp. Optest ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FZDW
Near Elyria, OH 44035
Gabriel P
Job Details: 04/26/2021
Arrived and had to park in front of Lowes because receiving was closing. Verified issue and door was missing top freezer door bracket and washer. Ordering parts.; ordrng 1 WP2261963 (Top hinge) and 1 WP489467 (Washer)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT316SFDM00
Near Geneva, OH 44041
Jeff M
Job Details: 04/26/2021
The unit is not cooling there is no heat transfer too the condenser. There is no frost pattern on the evap. The compressor is running. The unit needs a new evap and compressor. EST only ; ordrng 1 WPW10507886 (Compressor) and 1 S (S) and 1 W10836706 (Evap)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44105
Jason N
Job Details: 04/26/2021
"Cc unit not filling, only draining out.Found unit drain hose laying on floor. Secured drain to wall using zip ties. Ran auto cycle. All functions passed."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44108
Jason N
Job Details: 04/23/2021
"Cc unit not starting.Customer stated unit will not advance cycles. Ran diagnostics, found code f8e1 for no fill/low fill. Found hot water valve not turned on, as well as drain hose laying on floor. Turned hot water valve on, secured drain hose to wall using zip ties to create a loop. Ran auto test and calibration. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW57ESVW1
Near Painesville, OH 44077
Joe O
Job Details: 04/23/2021
"Installed listed parts. Ran test cycle. Op test no good. Unit still grinding. Took gear case out, found gear case sticking. Needs gearcase and clutchDo not need 2nd tech on return visit; ordrng 1 3360629 (gear case) and 1 285785 (clutch)"
We serviced a
GE REFRIGERATOR
Model PSHS9PGZBCSS
Near Willoughby, OH 44094
Corina B
Job Details: 04/23/2021
CC that there is water leaking when dispensing water. Found the water line melted from the compressor. Will need a John guest fitting. The one on my truck is damaged. Will pick it up at the store and coming back at the end of the day. Will collect payment when finished; saved tckt
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW01
Near Cleveland, OH 44113
Jason N
Job Details: 04/23/2021
"Cc unit not cooling.Found no airflow through unit, evaporator iced over. Ran manual defrost mode, defrost circuit good, heater on. Checked defrost thermistor, found open. Replaced using truck stock. Steamed evaporator clear. Op test good. ; used 1 WPW10384183 (THERMISTORXXACADEMY RETURNXX) from stock"
We serviced a
WHIRLPOOL DRYER
Model n/a
Near Cleveland, OH 44113
Jason N
Job Details: 04/23/2021
"Cc unit dryer drain hose not connected after service on washer, water damage.Found dryer drain hose to reservoir connection had popped off on back of unit. This is not something we were even close to while servicing washer as we had to move dryer out of space next to washer. Reconnected drain hose on dryer. Snapped pic of dryer connection, floor behind unit where water was leaking, and snapped pics of apartment below where the water had dripped and pooled. No noticeable damage to floors, walls or trim. ; saved tckt"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS0
Near Parma, OH 44134
Corina B
Job Details: 04/23/2021
"Replaced the control, pump and motor. Ran a calibration. . Optest ok."
We serviced a
WHIRLPOOL FREEZER
Model EV160NZTQ02
Near Chardon, OH 44024
Jeff M
Job Details: 04/23/2021
Installed the new part op tested good.
We serviced a
KITCHENAID COOK TOP
Model KGCT365BWH1
Near Lorain, OH 44053
Gabriel P
Job Details: 04/23/2021
"Replace parts,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Euclid, OH 44132
Joe O
Job Details: 04/23/2021
"Cc: not cooling properly, not making ice, leakingFound temps in ff section at 37 degrees, freezer at 3 degrees. Unit has good temps. Found no stored error codes. Cannot test ice or water. Cust has a saddle valve connected to the supply line (see pic), advised cust the flooding?hazard associated with this type of valve, recommended cust have the valve replaced with an?inline valve. Cust has a plastic waterline attached to refrigerator (see pic), explained the flooding hazard?associated with this type of waterline and advised cust to replace with a copper waterline to?prevent flooding. Customers saddle valve is leaking and water line is kinked. Customer needs water line and saddle valve replaced before ice maker can be tested. Advised customer they would need to contact a plumber."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Lorain, OH 44052
Gabriel P
Job Details: 04/23/2021
Replace ice maker and ran few test opt test ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM704ESS0
Near Strongsville, OH 44136
David R
Job Details: 04/23/2021
"Cc unit leaking, spray arm not rotating. Found leak coming from wash pump, leaking directly down from middle. Spray arm locked up and not moving. Will need spay arm and wash motor. Customer paying SVC, do not order parts ** might need to take unit out of place, tight squeeze ; ordrng 1 W10861526 (Wash Pump) and 1 W10860176 (Spay arm lower), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MEDP575GW1
Near Chardon, OH 44024
Jeff M
Job Details: 04/23/2021
Installed the new part op tested failed. Took the vent off the unit is is have the issue. Ive inspected the fane element. I got transferred-to a sr tech. He told me its a venting issue or theres a loose wire somewhere. I got off the phone with him I spoke to Brian he told me to check for proper voltage to the machine I found the L2 had 144 V it needs to be 120 and customer needs an electrician. Initially I checked L1 to L2 which is 240.
We serviced a
KENMORE DISHWASHER
Model 665.15919001
Near Euclid, OH 44117
Joe O
Job Details: 04/23/2021
"Cc: door fallingFound link broke. ; ordrng 1 8194001 (link), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Middlefield, OH 44062
Brian M
Job Details: 04/23/2021
Cc unit not washing properly Ran test load with several towels unit is operating as designed Walked customer through the process of connecting unit to WiFi and running the update OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model GSQ9669LW0
Near Lakewood, OH 44107
Jason N
Job Details: 04/23/2021
"Cc unit leaking a lot of water from underneath.Ran wash test, Let unit fill, no leaks. Switched to spin and drain. No leaks under unit, found floor drain in basement draining slowly, started overflowing onto basement floor. Stopped unit. Advised customer about floor drain issue. Unit is operating as designed."
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Cleveland Heights, OH 44118
Joe O
Job Details: 04/23/2021
"Cc: screeching noiseRan auto test. Did not hear any screeching. Found suspension rods weak. Found gear case leaking oil cover warped and hitting pulley. Needs gear case, cover, no suspension rods.Customer does not want to repair at this time ; ordrng 1 W11454734 (Gear case) and 1 WPW10427633 (pulley shield) and 1 W11130362 (suspension)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Lyndhurst, OH 44124
Joe O
Job Details: 04/23/2021
Cc: not drainingFound plug still in garbage disposal. Knocked out plug. Unit draining. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF302EBL01
Near Rocky River, OH 44116
Jason N
Job Details: 04/23/2021
"No refrigerant left in system. Installed condenser. Pulled vacuum on system to 29 in/hg for 15 min, held vacuum. No change to gauges. Recharged system with 5.0oz of r134a. Low side pressure stable at 8psi. Unit starting to cool. Advised customer to allow 24 hrs for temps to return to desired before restocking."
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Windham, OH 44288
Brian M
Job Details: 04/23/2021
"Cc unit wont power on Found error f6e2 and f6e3 Needs UI and Control ; ordrng 1 W11112656 (console) and 1 W11170706 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC425BW0
Near Sheffield Lake, OH 44054
Gabriel P
Job Details: 04/23/2021
"Cc that washer was grinding. Verified and found hub was stripped. Hub was replaced. Opt test ok.; used 1 W10528947 (Hub), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53521Z4U
Near Kent, OH 44240
Brian M
Job Details: 04/23/2021
Cc light not working Replaced bulb Found relay on board stuck openNeeds control ; ordrng 1 W11182110 (cntrl-elec)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB05
Near Ravenna, OH 44266
Brian M
Job Details: 04/23/2021
Installed control and UI Ran ice maker test OP Test Ok
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Avon Lake, OH 44012
Gabriel P
Job Details: 04/23/2021
Cc that dryer is grinding. Verified and she bought a scratch and dent so the left hand side panel was push in causing it to rub with the basket when spinning so we pushed out panel and and tested unit and it sounds and works as designed now. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Parma, OH 44134
Corina B
Job Details: 04/23/2021
"Replaced the motor, cam and belt. Ran a calibration. Optest ok."
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Cleveland, OH 44135
Corina B
Job Details: 04/23/2021
CC that the unit will not rinse and spin. Ran diag f7e1 long fill no fill. Found drain hose about 18 off the ground. Raised ran hose. Replaced the drain hose. Started a cycle. Optest ok.
We serviced a
MAYTAG DRYER
Model MED6630HC1
Near Streetsboro, OH 44241
Brian M
Job Details: 04/23/2021
Cc she has to run unit multiple times to dry Found unit operating properly but vent installation is to long of a run Advised on having vent inspected and possibly a booster installed
We serviced a
KENMORE WASHER
Model 110.20022013
Near Cleveland, OH 44120
Jason N
Job Details: 04/23/2021
"Cc unit still offbalance.Unit checks good mechanically. Had customer start clothing load. Let wash for awhile then switched over to drain and spin. No abnormal noises/vibrations. Unit is working normally. Advised customer about overloading and avoiding mixed loads. If offbalance situations arise, pause unit and redistribute clothing and then restart. Could not duplicate offbalance/vibration issue at this time."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ03
Near Cleveland, OH 44144
Jason N
Job Details: 04/23/2021
"Cc unit freezing food in ff section, controls not responding to change temperature.Confirmed temps set to 6 in freezer and 7 in ff section, will not respond to changes. Unit needs jazz control board. Replaced using truck stock. Programmed control to 12. Controls operation test good. Set temps to 4 and 4. Advised customer to allow 24 hrs for unit to regulate temperatures. ; used 1 WPW10503278 (CNTRL-ELEC) from stock"
We serviced a
JENN-AIR DBL WALL OVEN
Model JJW9630DDS
Near Chardon, OH 44024
Jeff M
Job Details: 04/23/2021
Installed the new part op tested good.
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Parma, OH 44129
Dan H
Job Details: 04/23/2021
"Customer complaint of lid lock light flashing , light not flashing when tech arrived, ran diagnostics found f2e1 (stuck key) error code, key is working, unable to duplicate the problem , ran recalibration cycle, unit is operating as designed"
We serviced a
KITCHENAID WALL OVEN
Model KEBC208KSS0
Near Painesville, OH 44077
Jeff M
Job Details: 04/23/2021
The lower fan motor it is noisy needs replaced; ordrng 1 WPW10016550 (Blower) and 1 S
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Parma, OH 44130
David R
Job Details: 04/23/2021
Have to take off power connections in order to pull out. Replaced part. Tested. Good. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WFW8620HW3
Near Westlake, OH 44145
David R
Job Details: 04/23/2021
"Customer threw away control box. Found cold shut off was never turned on from house since installed. Ran test diagnostics, good. Ran a drain/spin cycle, good. Advised customer of making sure spin option is not turned off, recommend fast. No overloading. Control not needed."
We serviced a
FRIGIDAIRE DISHWASHER
Model FFID2421QS0A
Near Parma, OH 44134
Dan H
Job Details: 04/23/2021
"Customer complaint of vent open error and unit is not draining, found knock out plug still in garbage disposal, removed, unit drained, started normal wash cycle, unit filled and began washing, unit stopped and flashed uo(vent will not close) error, found vent clicking repeatedly, unit needs new vent; ordrng 1 5304523304 (Vent), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH05
Near Parma, OH 44129
Dan H
Job Details: 04/23/2021
"Installed new control, op test good"
We serviced a
KITCHENAID RANGE
Model KOSE500EBS04
Near Westlake, OH 44145
Corina B
Job Details: 04/23/2021
Replaced the door. Optest ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2KHAXVL01
Near Parma, OH 44134
Dan H
Job Details: 04/23/2021
"Customer complaint that unit is not making ice or dispensing ice or water, found several broken wires in door harness, found unit is not connected to water supply, unit needs new door, customer does not want repair ; ordrng 1 L2327199L (Frz door), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
GE DISHWASHER
Model CDT725SSF4SS
Near Mentor, OH 44060
Jeff M
Job Details: 04/23/2021
Installed the new part op tested good.