We serviced a
KITCHENAID ICEMAKER
Model KUID308HPS01
Near Avon, OH 44011
Marie V
Job Details: 01/10/2024
"Unit was pulled out when arrived. Cc that ice maker is not making ice, just very little ice. Called tech line 7738205357, advise to replace water valve if water is wiping will be getting warmer water while making ice. Causing in low ice production.; schdld next appmnt for 1/15 MON AM"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model DGUS2645LF3
Near North Royalton, OH 44133
David R
Job Details: 01/10/2024
"Cc unit leaking in back, customer pulled fridge out and discovered water leaking and damage to floor. Found the triple water valve is leaking at connection. Will need new valve, advised customer to turn water off. Customer paid svc, do not order parts. ; ordrng 1 242252702 (Valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KSRG25FVMS00
Near Solon, OH 44139
Corina B
Job Details: 01/10/2024
Replaced the thermostat. Opt test ok.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
MAYTAG WASHER
Model MVW7232HC0
Near Chagrin Falls, OH 44023
Corina B
Job Details: 01/10/2024
Replaced the control. Ran a calibration. Started a cycle. Opt test n/g. Washer stays in a spin cycle. Called t/l Rob file # 7738171602 no further suggestions for a repair. Cust will need to reach out to the warranty company.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Windham, OH 44288
Corina B
Job Details: 01/10/2024
"CC that the unit is not starting, its flashing. Confirmed. The control lock is on. Held the control lock in for 3 seconds started the dishwasher. Opt test ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Kent, OH 44240
Corina B
Job Details: 01/10/2024
CC that the left side is catching on the gasket. Confirmed. Found the rack hitting the gasket. Pushed the rack in. Opt test ok.
We serviced a
KITCHENAID DBL WALL OVEN
Model KODE500ESS05
Near Aurora, OH 44202
Corina B
Job Details: 01/10/2024
CC that the ovens are not to correct temp. Heated both ovens to 350*. Upper oven is off by 20*. Calibrated the oven 10* degrees. Tested 350*. Bottom oven is at 350. Advised Cust to wait 10-15 minutes after the buzzer goes off to insert the food. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Aurora, OH 44202
Corina B
Job Details: 01/10/2024
Replaced the control. Opt test n/g. Called t/l Andrew file #7738207261 checked power at the switch 120 volts to ground screw. 120 volts at the light andwire is broken internally. Non repairable.
We serviced a
KITCHENAID RANGE
Model KFGC506JSS01
Near Solon, OH 44139
Corina B
Job Details: 01/10/2024
"CC that the oven knob is blinking. Confirmed 3 blinks. F2e1 stuck key. Turned power off for 30 seconds. Waited 20 seconds hit the start and light both made a noise, waited 2 minutes error did not come back. Heated oven to 300*. Opt test ok."
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Solon, OH 44139
Corina B
Job Details: 01/10/2024
CC that the unit will not start because the washer was not spinning the clothes and broke the the door. Confirmed. Replaced the door switch. Started the dryer let run for 30 minutes. Opt test ok. ; used 1 WPW10569603 (DOOR SWTCH) from stock
We serviced a
WHIRLPOOL DRYER
Model WGD4850HW0
Near Wellington, OH 44090
David R
Job Details: 01/10/2024
Cc drum not moving. Broken belt. Replaced dryer kit from t/s. Tested. Good. Op Test Ok ; used 1 4392065 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC302ESS06
Near Solon, OH 44139
Corina B
Job Details: 01/10/2024
CC that the gaskets are ripped and there is a noise. Confirmed. Replaced the gaskets. The damper is making a noise. Will need a new damper. ; ordrng 1 WPW10594329 (Damper)
We serviced a
JENN-AIR MICROWAVE
Model JMV8208WS0
Near Cleveland, OH 44144
Bill
Job Details: 01/10/2024
"Changed micro switches, opt test good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Shaker Heights, OH 44122
Bill
Job Details: 01/10/2024
"Cc buttons not working, confirmed cc. Replaced ui and harness, tested opt test good."
We serviced a
KITCHENAID RANGE
Model KSEG700ESS6
Near Beachwood, OH 44122
Bill
Job Details: 01/10/2024
"Cc paint flaking, confirmed cc. Uploaded quick pic of paint damage. Touch up would not look right with the extent of the flaking. Ordered new pan follow up scheduled for 1/15.; ordrng 1 W10777210 (Bottom pan)"
We serviced a
KITCHENAID OTR MICROWAVE
Model KMLS311HSS1
Near Chagrin Falls, OH 44022
Jason N
Job Details: 01/10/2024
"Cc unit door not opening and humming Found noise in question is the door open actuator motor. Motor is not indexing properly, just continually turning in place when door open button is pressed. Quoted customer interlock assembly replacement. Customer declined repair at this time, estimate only. ; ordrng 1 W11244495 (Interlock)"
We serviced a
KITCHENAID DBL WALL OVEN
Model KEBS207DBL7
Near Chagrin Falls, OH 44022
Jason N
Job Details: 01/10/2024
"Cc upper oven broil stayed on, would not turn off, eventually turned off by itselfRan bake test to 300 degrees, let cycle several times. Set temperature to 400, let preheat and cycle. Unit is mainiting proper temperature at this time. Advised customer if unit heats beyond setpoint due to an element being powered on, main control power relay will be stuck closed. The only remedy would be to replace the control board. Control board (4451986) is discontinued for this unit."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Willowick, OH 44095
Joe O
Job Details: 01/10/2024
"Cc: not cooling, Drawer not alignedFound evap completely frosted over. Freezer door not closing. Evap fan not running. Found screw loose on freezer rail. Re seated. Freezer door closing. Needs evap fan and defrosted; ordrng 1 WPW10464673 (motor-evap) and 1 WP2163777 (blade-fan)"
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW4
Near Euclid, OH 44132
Joe O
Job Details: 01/10/2024
"Cc: burning odorCustomer stated it is intermittent, stated their old dryer did the same thing. Stated it leaves an odor(burnt rubber, or something) on the clothes as well. Found no excessive lint build up in machine. Found unit has good heat transfer in venting. Found rear heat vent on bulkhead is clear of any debris. Found unit is cycling heat. No abnormal odors from unit. Advised customer to monitor, but could likely be caused by products in machine as the old machine was giving the same odor. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS09
Near Shaker Heights, OH 44122
Joe O
Job Details: 01/10/2024
Cc: vibration noiseFound damper making noise. Customer stated replacement damper may have quieted it down a little but unit gets excessive loud. Called whirlpool tech line spoke with drew. He stated to replace damper again. Advised customer the dampers are not a silent device and will always make some noise. Needs damper; ordrng 1 WPW10594329 (control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Shaker Heights, OH 44122
Joe O
Job Details: 01/10/2024
Cc: not completing cycleFound error codes f4e3(wash motor not running) f7e1(no heat). Found sump assembly not running. Found sump receiving proper power. Needs sump assemblySump assembly out of stock. Office to reschedule; ordrng 1 W11613479 (Sump assembly)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Bedford, OH 44146
Joe O
Job Details: 01/10/2024
"Could not locate unit, or parts. Spoke with Lowes employee. Stated they likely threw the machine out."
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS2
Near Mentor, OH 44060
Joe O
Job Details: 01/10/2024
Installed drain pump. Pump is running. Found drain hose plugged up. Needs drain hose.; ordrng 1 WPW10545278 (drain hose) and 1 8269144A (drain hose)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF300EBL00
Near Mentor, OH 44060
Joe O
Job Details: 01/10/2024
Installed damper. Tested. Op test ok
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Willoughby, OH 44094
Dan H
Job Details: 01/10/2024
"Customer complaint that unit is leaking water, no evidence of leak found, valve is good, tub is good, drain pump is good, drain hose is good, unable to duplicate the problem , unit is operating as designed"
We serviced a
WHIRLPOOL WASHER
Model WFW9400SU01
Near Chardon, OH 44024
Dan H
Job Details: 01/10/2024
"Installed new hinge, op test good"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Painesville, OH 44077
Dan H
Job Details: 01/10/2024
"Customer complaint of f8e4 error, started normal wash cycle, unit filled and began washing, no leaks found, unable to duplicate the problem , unit is operating as designed , found excessive sudsing in tub, advised customer to run dishwasher cleaning cycle and to run hot water in sink before starting"
We serviced a
MAYTAG WASHER
Model mvw6230hw0
Near Rock Creek, OH 44084
Dan H
Job Details: 01/10/2024
"Customer complaint that unit is not agitating, ran manual test cycle for heavy agitate and high speed spin, unit agitates and shifts to spin, unit is making squealing noise, noise is coming from belt and pulley, installed new belt and cam kit, op test good ; used 1 W10721967 (PULLEY), and 1 W11239857 (BELT) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Ashtabula, OH 44004
Dan H
Job Details: 01/10/2024
"Recovered refrigerant, installed fresh food section evaporator and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 6oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FG4H2272UF
Near Madison, OH 44057
Dan H
Job Details: 01/10/2024
"Customer complaint that freezer section is not working and fresh food section is freezing food, fresh food section temperature at 39 degrees, freezer section temperature at 63 degrees, fans are running, thermistors are reading correct temperature, full frost pattern on freezer section evaporator when in test mode, unit needs new control; ordrng 1 5304531885 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE DRYER
Model GTD65EBPL0DG
Near Madison, OH 44057
Dan H
Job Details: 01/09/2024
"Customer complaint that unit keeps pausing, confirmed, start/pause button on control is shorted, unit needs new control; ordrng 1 WE22X35978 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
Near Cleveland, OH 44113
Manny
Job Details: 01/09/2024
Replace nitrogen tank
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Amherst, OH 44001
Marie V
Job Details: 01/09/2024
"Cc that the unit is getting frost on freezer, got cleaned out , came back again. Check door seals are ok. Found frost more on left side of unit freezer, took back panel off, drain clogged up again, cust called whirlpool they provided authorization for repair, called whirlpool tech line spoke with butch. He said to monitor, drain is ok, he said no is issue with unit, it would have this happening every week, nothing else to do other than clearing out drain tube. Op test ok; used 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
GE WASHER
Model GTW460ASJ7WW
Near Madison, OH 44057
Joe O
Job Details: 01/09/2024
"Cc: not drainingFound drain pump just humming. Drain pump receiving proper power. Needs drain pump; ordrng 1 WH23X28418 (Drain pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KBL0
Near Mentor, OH 44060
Joe O
Job Details: 01/09/2024
"Cc: leakingFound door seal warped. Needs seal; ordrng 1 W11483553 (Seal), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE RANGE
Model JB655SK6SS
Near Avon, OH 44011
Angel
Job Details: 01/09/2024
Replaced broil element and tested unit opt test good.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LS2
Near Willoughby, OH 44094
Joe O
Job Details: 01/09/2024
Installed infinite switch. Tested. Op test ok
We serviced a
WHIRLPOOL DRYER
Model WGD8127LC3
Near Rocky River, OH 44116
Marie V
Job Details: 01/09/2024
"Cc that having issues to dry towels and jeans. Had 5 towels set to towels and high and set to more they come out damp. Ran diag, no error codes, vent looks good, took temp on med heat and high heat. Reading 125 to 156* and 165*. Temps on range and cycling properly. Advice cust to use time dry 5 towels will be dry in 40 min. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Brooklyn, OH 44144
Marie V
Job Details: 01/09/2024
Replaced motor and belt from T/S. Tested unit. Ran calibrated and auto test. Op test ok; used 1 WPW10006384 (BELT) from stock
We serviced a
MAYTAG WASHER
Model MVWB965HW0
Near Cleveland, OH 44128
Manny
Job Details: 01/09/2024
"Cc that unit is not working thinks is the latch verified and unit stuck in cycle, reset and ran multiple test and no issues, advise customer to keep an eye on the unit. Customer wanted the estimate for the latch in case it happens again.; ordrng 1 W11188327 (latch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Cleveland, OH 44134
Marie V
Job Details: 01/09/2024
"Cc that the unit is making a clicking noise when agitating. Stared unit, no error codes, tested unit. Pass. Tilted and took video . Showed cust , unit is working as designed."
We serviced a
WHIRLPOOL WASHER
Model WFC682CLW0
Near Cleveland, OH 44115
Joe O
Job Details: 01/09/2024
Cc: f9e1 and sd errorFound error code f0e2(over suds) f9e1(long drain). Found drain filter plugged. Cleared filter. Tested. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Shaker Heights, OH 44122
Manny
Job Details: 01/09/2024
"Arrived no answer, called customer he asked if I could wait 20 minutes, waited, replaced ui and harness, advise customer to monitor temperatures,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Parma, OH 44129
Marie V
Job Details: 01/09/2024
Cc light not working. Replaced light. Op test ok
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Ashtabula, OH 44004
Dan H
Job Details: 01/09/2024
"Customer complaint of squealing noise, confirmed, installed new dryer repair kit, op test good ; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Ashtabula, OH 44004
Dan H
Job Details: 01/09/2024
"Recovered refrigerant, installed compressor , brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 2.4oz of r600a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 Tjaf1200 (Lokring), 1 W10890117 (Lokring), 1 W10898074 (Lok prep), 1 W10890115 (Lokring), and 1 W10890121 (Lokring) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Painesville, OH 44077
Dan H
Job Details: 01/09/2024
"Installed new ice maker and fill chute, op test good"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHX2636TF5
Near Willoughby, OH 44094
Dan H
Job Details: 01/09/2024
"Customer complaint that unit is not dispensing ice, confirmed, Found yoke stripped, found solenoid not switching from cubed to crushed, unit needs new yoke, auger motor, solenoid, and divider ; ordrng 1 241816602 (Auger motor) and 1 242303501 (Divider) and 1 242305203 (Divider2) and 1 241675704 (Solenoid) and 1 241829001 (Yoke), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ01
Near Garfield Heights, OH 44125
Bill
Job Details: 01/09/2024
"Cc shelf broken, confirmed cc. Glass and hold broke, ordered new shelf and holder. Office to follow up, as glass is out of stock.; ordrng 1 W11371713 (Holder) and 1 W11449889 (Glass)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Lyndhurst, OH 44124
Bill
Job Details: 01/09/2024
"Changed control, problem still exists. Ordered sump, and wiring harness. Office to follow up as sump is out of stock.; ordrng 1 W11613479 (Sump) and 1 W11697034 (Wiring harness)"
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Fairview Park, OH 44126
Bill
Job Details: 01/09/2024
"Changed filter housing, tested opt test good. Advised customer to monitor."
We serviced a
MAYTAG DRYER
Model MGDP576KW0
Near Broadview Heights, OH 44147
Marie V
Job Details: 01/09/2024
Old drum was warped causing a banging noise. Replaced drum. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFC0
Near Chagrin Falls, OH 44023
Corina B
Job Details: 01/09/2024
"CC that there is a fault code and door does not unlock. Confirmed. Ran diag F3E1 water level sensor, f9e1 long drain. Started a quick cycle with towels draining and filling properly. Drain pump is not likely overheating. Will need a new drain pump; ordrng 1 WPW10605427 (Drain pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFC682CLW0
Near Cleveland, OH 44115
Joe O
Job Details: 01/09/2024
"Cc: not draining, motor runningFound drain filter plugged. Cleared, tested. Op test ok"
We serviced a
GE RANGE
Model JGS650SEF1SS
Near Strongsville, OH 44149
David R
Job Details: 01/09/2024
Called and talk to customer. Rescheduling customer. ; schdld next appmnt for 1/11 THU PM
We serviced a
WHIRLPOOL MICROWAVE
Model WMH78019HZ0
Near Avon Lake, OH 44012
Angel
Job Details: 01/09/2024
Cc that the door some times would ask to open and close so the unit would start and some times it wouldnt let them start it after 4 times. Tested unit and confirmed after trying a few times. Checked and noticed one of the switches was not engaging correctly reordering interlocks to replaced them. Could not so it today because the ones I had I already used them.; ordrng 1 W11244490 (Interlock)
We serviced a
GE WASHER
Model GFW850SPN0RS
Near Lakewood, OH 44107
Angel
Job Details: 01/09/2024
"Cc that unit was making loud noise when filling. Verfied and inlet valve needs to be replaced gave customer estimate and decided not to proceed.; ordrng 1 WH23X29553 (Valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model KDPE234GPS0
Near Lakewood, OH 44107
Angel
Job Details: 01/09/2024
Cc that unit was not draining. Confirmed removed drain pump and found piece of glass inside. Installed new drain pump tested unit opt test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ17
Near Strongsville, OH 44136
Bill
Job Details: 01/09/2024
"Tapped system, system was at 0 psi. Low side, evacuated system of r600 Freon. Pressurized system to 145 psi with nitrogen, pressure held for over 15 min, checked for leaks, no leaks found. Evacuated nitrogen, put unit in to 30 inch vac for 20 min. Recharged system with 1.7 oz of r600. Advised customer to give unit 24 hours to come to temps.; used 1 Tjaf1200 (Service valve.) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Aurora, OH 44202
Corina B
Job Details: 01/09/2024
"CC that the unit is not cooling. Unit is in garage. Has temperature log from the summer, not keep freezer. Will need a control. ; ordrng 1 W11594670 (Control)"
We serviced a
WHIRLPOOL WALL OVEN
Model WOC54EC0HS20
Near Aurora, OH 44202
Corina B
Job Details: 01/09/2024
Cust needs to leave by 4. ; schdld next appmnt for 1/11 THU !
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ0B
Near Streetsboro, OH 44241
Corina B
Job Details: 01/09/2024
"Recovered refrigerant, replaced compressor, and drier, pulled 28vac w/ pump, watched, good, charged 2.4oz r600 unit cooling, pressures good, op test ok Advised cust to replace the saddle valve with an inline valve and plastic waterline."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Avon Lake, OH 44012
Angel
Job Details: 01/09/2024
Steamed out evaporator replaced fan with harness and Replaced control board set defrost to every 8hrs opt test good.
We serviced a
MAYTAG REFRIGERATOR
Model MFT2778EEZ00
Near Avon Lake, OH 44012
Angel
Job Details: 01/09/2024
"Cc that unit is making loud noise. Verified and found ff section evap halfway frosted over. Freezer had good frost pattern and it was at 6*. Called BJ because Ive never seen where the evaporator is only half frosted over and we concluded to give estimate with control board, thermistor harness and evaporator cover. Gave customer estimate and decided to think about it.; ordrng 1 WPW10501260 (Evap cover) and 1 WPW10277799 (Harness) and 1 W10807590 (Control board), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE RANGE
Model RGBS300DM2BB
Near Sheffield Lake, OH 44054
Angel
Job Details: 01/09/2024
Cc that unit smelled like gas when using oven even after it ignited. Tested unit and could smell gas so checked on back and found the leak with soap suds at the gas line coming from the home. Removed line added some thread sealant tested again and no more leak opt test good.
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Sheffield Lake, OH 44054
Angel
Job Details: 01/09/2024
Cc that washer when she tries to start it it will just blink and she would have to keep on trying till it finally starts. Tested unit myself and during the test cycle when it had to lock the lid it just paused because it wasnt locking unit will need latch replaced. Replaced latch ran calibration and auto test opt test good.; used 1 W10810403 (LID LATCH) from stock
We serviced a
AMANA DRYER
Model NED4655EW1
Near Lorain, OH 44052
Angel
Job Details: 01/09/2024
Cc that unit is not heating. Did not work on unit because rent a center left the dryer in a back room where there is not hook up for power and I was not able to test unit or verify its function to see what the issue was. Explained to them I would have to have the unit hooked up to power to verify function of unit.
We serviced a
MAYTAG DRYER
Model MED5630MBK0
Near Strongsville, OH 44136
David R
Job Details: 01/09/2024
"Cc hasnt used unit since November when purchased, had some power issues with house but now fixed. Drum light not coming on, control not recognizing close/open door. Cracked terminal block. Ordering control, latch, terminal block fuse and switch.; ordrng 1 WP3397659 (Terminal block) and 1 W10909685 (Thermal fuse) and 1 W11512515 (Control) and 1 W11551763 (Door switch)"
We serviced a
IKEA REFRIGERATOR
Model IX5BBEXDS01
Near Strongsville, OH 44136
David R
Job Details: 01/09/2024
"Cc unit making loud banging while getting water, already ready filter 2 times. Filter housing banging. Ordering filter housing, will replace other parts as well on return. ; ordrng 1 W10844267 (Filter housing)"
We serviced a
WHIRLPOOL DRYER
Model WED6120HW1
Near North Royalton, OH 44133
David R
Job Details: 01/09/2024
"Cc on normal cycle, when load is in, not drying and the count down time will just keep skipping down. F2E1, F3E2. Following the tech sheet with the moisture sensor. Sensor harness sis the problem but will be replacing the sensor harness and electrodes at same time. ; ordrng 2 WP3387223 (Electrode)s and 1 WPW10298258 (Harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Westlake, OH 44145
David R
Job Details: 01/09/2024
"Cc unit not making ice, icemaker stuck mid cycle. Confirmed, icemaker is get 120vAC directly to it but icemaker will not cycle through to call for water. While writing up LBC, icemaker cycled and put ice into container. Customer wants to wait to see if it works before ordering a new icemaker. Customer paid svc, do not order parts. ; ordrng 1 WPW10300022 (Icemaker), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS03
Near Westlake, OH 44145
David R
Job Details: 01/09/2024
Cc FZ frost. Found gap on left side of FZ gasket. Was able to reseal it back. Good. No gaps. Op Test Ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS09
Near Avon, OH 44011
David R
Job Details: 01/09/2024
"Cc unit making noises, had video. It is the damper control opening and closing making noise. Ordering damper control ; ordrng 2 WPW10594329 (Damper control)s"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near North Ridgeville, OH 44039
David R
Job Details: 01/09/2024
Cc unit making loud noise when incoming water. Found bad cold water valve. Replaced assembly from t/s. Tested. All components good. Op Test Ok; used 1 W11210459 (VALVE) from stock
We serviced a
MAYTAG WASHER
Model MVW6230RHW0
Near North Ridgeville, OH 44039
David R
Job Details: 01/09/2024
Cc unit making noise in spin and agitate cycles. Found loud scrapping noise coming from gearcase. Doesnt appear to be leaking. Ordering drive system parts and agitator. ; ordrng 1 W11550891 (Agitator) and 1 W11449840 (Gearcase) and 1 W10721967 (Cam) and 1 W11239857 (Belt)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHZ02
Near Streetsboro, OH 44241
Corina B
Job Details: 01/09/2024
"CC that the ice maker is not making ice. Confirmed. Found the bail arm, loose and not staying in position. Will need a ice maker. Replaced from t/s. Tested. Opt test ok. ; used 1 W10884390 (ICE MAKER ASSY), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW6157PW0
Near Kent, OH 44240
Corina B
Job Details: 01/09/2024
"CC that the clothes are not getting clean the fabric softener dumps out and not spinning the clothes. No error codes. Started a normal cycle with clothes, a lot of soap suds. Fabric softener did not pour out. Advised Cust 1-2 tablespoons of he detergent and half a basket is a full load. Keep fabric softener on will fill with water instead of spraying the clothes."
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290REM00
Near Chagrin Falls, OH 44023
Corina B
Job Details: 01/09/2024
Replaced the gasket and ice maker. Tested. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
KENMORE WASHER
Model 110.92281100
Near Chesterland, OH 44026
Corina B
Job Details: 01/09/2024
"CC that the u it is walking when spinning. Confirmed. Found the pads worn. These is black rubber on the floor. Will need pads, Gearcase, clutch, brake, coupler. Cust does not want to repair ; ordrng 1 285785 (Clutch) and 1 W10820043 (Basket drive) and 1 3360629 (Gearcase) and 1 285753A (Coupler) and 1 285744 (Pads) and 1 285219 (Pads), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Garfield Heights, OH 44125
Manny
Job Details: 01/09/2024
"Replace pump motor, opt test ok"
We serviced a
JENN-AIR RANGE
Model JJW9430DDS
Near Cleveland, OH 44120
Manny
Job Details: 01/09/2024
"customer signed disclaimer also aware that theres is no warranty on the job done today and or the labor collected, he agreed and gave green light to proceed installing the part, Replace facia provided by customer, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ
Near Cleveland, OH 44120
Manny
Job Details: 01/09/2024
"Tap system no pressure, pressure tested with 140 psi of nitrogen, and internal leak, Called TL spoke to drew non repairable oow he advised customer contact trade care team and see what they do for him.; O-emld tckt"
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Cleveland, OH 44111
Manny
Job Details: 01/09/2024
"Cc unit giving code f6e2, verified and code present, removed cover check voltage j19-1, 12.7vdc, j19-2, 5vdc to j19-4, grd all good, ran test cycle and unit shut off, noticed the control cover off on one side and ui harness loose, disconnected and reconnected ui harness and secured the cover, ran test cycle and ran all the way through, no codes, ran multiple cycles all good advice customer to monitor the unit took parts"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ4
Near Bedford Heights, OH 44146
Bill
Job Details: 01/09/2024
"Cc flame to high, confirmed cc. Adjusted flames, opt test good."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Madison, OH 44057
Jason N
Job Details: 01/09/2024
"Cc unit displays f8e4Found drip again full of water. Cleared water from drip tray. Installed inlet valve using customer supplied pre id part. Turned water on, checked for leaks. Started normal cycle. All functions passed. Advised customer to monitor."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS01
Near Mentor, OH 44060
Jason N
Job Details: 01/09/2024
Cc unit still showing door ajar alarm intermittently Unit is operating properly at this time. Door inputs reading good. Installed UI control. Advised customer to monitor.
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS
Near Mentor, OH 44060
Jason N
Job Details: 01/09/2024
"Cc unit is noisy, doesnt work Connected unit, ran diagnostics, no codes stored. Ran functionality tests, no abnormal noises or operation. No issues found with unit at this time."
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Euclid, OH 44123
Jason N
Job Details: 01/09/2024
Cc unit timer not workingReplaced timer and knob per service pointer W11693378. Timer op test good.
We serviced a
WHIRLPOOL DRYER
Model MGD3500FW0
Near Highland Heights, OH 44143
Jason N
Job Details: 01/09/2024
"Cc unit powers on but does not start a cycle. Checked belt and pulley to ensure belt switch is being made. Door switch checks good. Checked voltage at p9 motor relay on main control, 120v in to relay, 0v out when start is pressed. Unit will need main control replaced due to failed motor relay. Quoted customer repair cost. ; ordrng 1 W11537223 (Cntrl-elec)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Beachwood, OH 44122
Jason N
Job Details: 01/09/2024
"Installed pump/motor. Ran test cycle, Op test no good. Pump/motor still running with very low spray pressure. Checked voltage in at main control, good at 125v. Checked voltage at p5 connector to wash motor when running, only reading 80v. Unit will need main control replaced. ; ordrng 1 W11506011 (Cntrl-elec)"
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS01
Near Chagrin Falls, OH 44022
Jason N
Job Details: 01/09/2024
"Cc unit lights do not turn off and lower oven does not heat upChecked door latch input status. Found lower oven door is not reporting back as closed, latch switch has failed. Unit will need lower door latch assembly replaced. ; ordrng 1 W10883049 (Latch)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Chagrin Falls, OH 44023
Jason N
Job Details: 01/09/2024
"Cc unit not making very little iceCustomer stated the frost up issue in the freezer section is now gone but the ice maker has not started producing ice properly. Confirmed not frost buildup in freezer section. Customer however is concerned about the frost glazing that is occurring on everything. Ran temperature checks via diagnostics in freezer and ice box. Averages for both -5 in freezer section, 0 degrees in ice box. Ran test 120, ice maker cycle test, test reported as passed. Ran test 96/97 for ice maker water fill. Found very low water pressure from dispense and ice maker dispense. Rear isolation inlet valve is noisy when dispensing. Checked pressure from source line, good pressure from source. Called WP techline, Adrian, based on all checks, temperatures and ice maker operation are good, replace rear isolation valve for low pressure fill. Glazing in freezer is not necessarily a problem, possibly product that was placed inside, but no suggestions to change anything at this time; ordrng 1 W11567335 (Valve) and 1 W11394920 (Cover-evap)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Chardon, OH 44024
Jason N
Job Details: 01/09/2024
"Installed fill tube heater. Cleared ice from water line. Reinstalled ice maker. Ran test 45, ice maker fill test. Water entering ice maker. Advised customer to allow up to 24 hrs for unit to resume ice production."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ01
Near Chesterland, OH 44026
Jason N
Job Details: 01/09/2024
Installed ff LED module. Illumination restored to ff section. Op test good.
We serviced a
WHIRLPOOL WASHER
Model WFC682CLW0
Near Cleveland, OH 44115
Joe O
Job Details: 01/09/2024
Cc: not workingFound error codes f9e1(long drain). Drain filter plugged. Cleared. Tested. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS4
Near Cleveland, OH 44108
Joe O
Job Details: 01/09/2024
Installed valve and knob. Tested. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Willoughby, OH 44094
Joe O
Job Details: 01/09/2024
"Cc: grinding noise, continuously fillingCustomer stated unit making a intermittent grinding noise during agitation, and the unit over filled(filled to the top). Found no stored error codes. Ran towels cycle. Found chatter noise from under unit. Replaced slider, chatter still remaining. Found rotor shaft in gear case loose. Needs gear case; ordrng 1 W11449841 (Gear case), used 1 W10734521 (SLIDER) from stock"
We serviced a
AMANA DRYER
Model LEC20AW
Near Mentor, OH 44060
Joe O
Job Details: 01/09/2024
"Cc: heating while offFound timer generating power to motor even when door is open, unit continuously heats after cycle is stopped. Needs timerTimer shows discontinued; ordrng 1 505473 (Timer(discontinued))"
We serviced a
FRIGIDAIRE DRYER
Model FER641FS0
Near Madison, OH 44057
Joe O
Job Details: 01/09/2024
Installed element. Tested. Op test ok
We serviced a
KENMORE REFRIGERATOR
Model 106.9731681
Near Mentor, OH 44060
Dan H
Job Details: 01/09/2024
"Customer complaint of loud noise, noise is coming from compressor, unit needs new compressor , customer does not want repair; ordrng 1 W10309990 (Compressor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"