Service History 72 - Fred's Appliance

We serviced a

KITCHENAID RANGE

Model KSGG700ESS3

Near Strongsville, OH 44136

David R

Job Details: 07/20/2023

"New UI has a dent, will order a new one or can replace with previous one. Replaced control and Ui, light still on. Noticed door push in rod is missing. Since that is not there, cannot turn lights on/off. Affecting bake as well. ; ordrng 1 W11370463 (Rod) and 1 W11029431 (Ui) and 1 WP9757262 (Switch) and 1 W10814133 (Bezel)"

We serviced a

KITCHENAID REFRIGERATOR

Model Krmf706ess04

Near Aurora, OH 44202

Jason N

Job Details: 07/20/2023

"Cc unit not cooling, sometimes lights and dispense for water and ice doesnt workFound unit not cooling at this time, no dispense functions, lights are on. Found no functionality from pantry UI. Pulled pantry UI to check for moisture. Some water sitting in the bottom of the door cavity. Unplugged board and power cycled unit. Unit started cooling, dispense functions returned. Quoted customer pantry board replacement, also discussed possibly leaving board unplugged to prevent further functional issues. Customer opted to leave board unplugged."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Independence, OH 44131

Angel

Job Details: 07/20/2023

Cc that there getting water inside the ff section and freezing up on the bottom of the freezer. Found drain tube clogged up with ice also made sure the drain tube on back was clear as well which it wasnt steamed out all ice opt test good.

We serviced a

WHIRLPOOL WASHER

Model MVWP575GW1

Near Independence, OH 44131

Angel

Job Details: 07/20/2023

"Cc temp switch broke. Confirmed cc, switch was broken replaced it with new one opt test good."

We serviced a

MAYTAG REFRIGERATOR

Model MSF25D4MDM02

Near Elyria, OH 44035

Marie V

Job Details: 07/20/2023

"Cc that he replaced filter because theres no good pressure and it stops. Confirmed, removed filter and tested, pass, installed filter back in. Corrected issue. Op test ok advise cust to order this filter EDR1RXD1."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Ashtabula, OH 44004

Dan H

Job Details: 07/20/2023

"Customer complaint that unit is not cleaning dishes, started normal wash cycle, unit filled, wash motor never started, wash motor is receiving 120vac , unit needs new sump assembly ; ordrng 1 W11025157 (Sump)"

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Fairview Park, OH 44126

Manny

Job Details: 07/20/2023

"Cc unit not working, verified and no coming on, removed console and noticed the connector is corroded, and control, led blinking fast, unit needs control and console ; ordrng 1 W11112656 (console) and 1 W11400681 (Control)"

We serviced a

MAYTAG FREEZER CHEST

Model MZF34X20DW00

Near Olmsted Township, OH 44138

Manny

Job Details: 07/20/2023

"Cc noise coming from compressor, verified and compressor is good, found a piece of ice bouncing on the fan impellers, removed and good no noise, opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Cleveland, OH 44109

Manny

Job Details: 07/20/2023

"Temperatures are good, 4F in fz and 40F in ff, Found no water in icemaker and frozen fill tube, ran step 19 for icemaker heaters and fill tube heater no working, replaced heater and fill tube with pre id, ran harvest and fill, advise to allow 24 hours test opt test ok."

We serviced a

IKEA REFRIGERATOR

Model IX5BBEXDS01

Near Cleveland, OH 44109

Manny

Job Details: 07/20/2023

"Cc unit not cooling properly, verified and warm in ff, ran diagnostics evap fan spins really slow and not pushing any air into the Ff, unit needs Evap fan.; ordrng 1 WPW10464673 (motor-evap), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE WALL OVEN

Model PT7550SF8SS

Near University Heights, OH 44118

Manny

Job Details: 07/20/2023

"Found codes F20, for relay, F7F for UI glass panel, f66, for loss of communication between UI and control, unit needs UI, lower board and upper board, customer will not proceed with the repair; ordrng 1 WB56X25765 (control panel asm (s) and 1 WB27X25552 (board machine contro) and 1 WB27X26042 (board machine contro), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

AMANA RANGE

Model ARG7302WW

Near Lakewood, OH 44107

Manny

Job Details: 07/20/2023

"Cc oven wont preheat, verified and igniter burned out, replaced with TS#12400035, ran bake test, good heat, opt test ok!; used 1 12400035 (IGNITER) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model W4TXNWFWQ00

Near Ashtabula, OH 44004

Dan H

Job Details: 07/20/2023

"Customer complaint that unit is not cooling properly, fresh food section temperature at 60 degrees, freezer section temperature at 8 degrees, compressor is running, good frost pattern on evaporator, evaporator fan is not running, evaporator fan is receiving 120vac , unit need new evaporator fan motor; ordrng 1 WPW10189703 (Fan motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE DRYER

Model GTD42EASJ2WW

Near Solon, OH 44139

Corina B

Job Details: 07/20/2023

"CC that the unit is not heating. Confirmed. Checked vent outside, clear. Checked power at the terminal, good. Found a wire on the heater burnt. Repaired wire. Had to move washer to reconnect the vent. Opt test. Ok."

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Bedford Heights, OH 44146

Corina B

Job Details: 07/20/2023

CC that there is a squeak noise. Confirmed. Can heat the vent not being attached. Adjusted the screws in the back. The vent was not hooked up because of it being a rigid vent. Was to long for the installers to install the vent. Advised Cust to have the installers to come back out to install the vent correctly. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Cleveland, OH 44105

Corina B

Job Details: 07/20/2023

CC that the drain hose is leaking. Confirmed. Will need a new drain hose. ; schdld next appmnt for 7/25 TUE 9-12

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BB2

Near Cleveland, OH 44105

Corina B

Job Details: 07/20/2023

CC that there is CO. Checked the igniter 2.96 amps. Getting weak. Replaced the igniter from t/s. Tested. Opt test ok; used 1 12400035 (IGNITER) from stock

We serviced a

KITCHENMAID DISHWASHER

Model KDTE234GPS0

Near Columbia Station, OH 44028

Marie V

Job Details: 07/20/2023

"Cc that unit is leaking few drops at the beginning of cycle, tested unit, found bottom spray arm off. Corrected. Tested unit, no leaks. Also put pad on floor to have cust monitor."

We serviced a

AMANA REFRIGERATOR

Model ASI2175GRB01

Near Lakewood, OH 44107

Manny

Job Details: 07/20/2023

"Cc unit leaking thinks is the ice maker, verified and found ice underneath freezer drawer and a fry in the drain, removed fry and started draining, customer asked if I could replace her bulb, replaced bulb with TS#8009, opt test ok; used 1 8009 (APPLIANCE BULB) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS335SDHM03

Near Cleveland, OH 44113

Corina B

Job Details: 07/20/2023

"CC that the unit is not making ice. Confirmed. Ice maker is not cycling. Will need a new ice maker. Office will follow up.; ordrng 1 W11284458 (Ice maker), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE RANGE

Model JGB660EEJ4ES

Near Madison, OH 44057

Dan H

Job Details: 07/20/2023

"Customer complaint that burners will not stop arcing, confirmed, unit needs new igniter switches ; ordrng 1 WB18X31213 (Igniter switch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ01

Near Grafton, OH 44044

David R

Job Details: 07/20/2023

"Cc unit FF not cooling. Found ice/frost build up on front of evap cover, no voltage being sent to heater from control. Found stuck door switch in FZ, no light. Ordering control, harness, heater, switch and bulb. ; ordrng 1 WPW10503278 (Control) and 1 W11260592 (Harness) and 1 WP12729123 (Heater) and 1 W11396033 (Switch) and 1 W11338583 (Bulb)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Grafton, OH 44044

David R

Job Details: 07/20/2023

"Replaced main control, damper, evap fan with harness and sensors. Good. Went through diagnostics, good. Op Test Ok."

We serviced a

AMANA DRYER

Model NED4655EW1

Near Elyria, OH 44035

Marie V

Job Details: 07/20/2023

Cc that unit is taking 2 times to dry the clothes and the vent in the home was replaced. Verify outside. Took video and showed cust. Theres 2 vents in the side of the home and both are clogged up. Will need maintenance to clean it out. Op test ok

We serviced a

MAYTAG DRYER

Model MEDB850WQ0

Near Gates Mills, OH 44040

Joe O

Job Details: 07/20/2023

"Cc: not drying, drum not spinning intermittentlyFound blower belt and pulley came off. Found idler pulley and belt worn. Needs idler pulley and belt; ordrng 1 WPW10547292 (pulley-idr) and 1 WPW10136934 (belt), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MSD2274VEB00

Near Chagrin Falls, OH 44022

Joe O

Job Details: 07/20/2023

Cc: leakingFound drain tube plugged. Needs drain cleared. Cleared drain. Op test ok

We serviced a

MAYTAG DRYER

Model MEDX655DW0

Near Chagrin Falls, OH 44023

Joe O

Job Details: 07/20/2023

Installed timer. Tested. Op test ok

We serviced a

GE REFRIGERATOR

Model CYE22UELBDS

Near Chardon, OH 44024

Jason N

Job Details: 07/20/2023

"Cc unit not cooling properly Customer stated unit temperatures fluctuate, and condensation is forming in the ff section. Temperature gauge in ff section reading 41 degrees, freezer is reading 8 degrees. Ff evaporator fan is working, good airflow. Ran diagnostics, found fault code 105 for condensation fan cannot reach target speed. Pulled rear cover, condenser fan is running but compressor and condenser coils are very hot. Ordering condenser fan motor assembly based on system performance and fault code.; ordrng 1 WR60X23363 (Fan gasket asm)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS03

Near Beachwood, OH 44122

Joe O

Job Details: 07/20/2023

Cc: not making iceFound no water or ice in mold. Ice maker error e5(ice maker thermistor bad). Ran manual ice maker fill is functioning. No frozen fill tube. Found ice box fan is functioning. Ice maker is cycling. Called whirlpool tech line spoke with Chris. He stated to replace ice maker and ui.Parts show out of stock. Office to reschedule; ordrng 1 W11636543 (Ui) and 1 W11658802 (Ice maker)

We serviced a

MAYTAG WASHER

Model MVW6230RHW1

Near Lyndhurst, OH 44124

Joe O

Job Details: 07/20/2023

Installed drain pump and control. Ran auto test. Op test ok

We serviced a

HOTPOINT DRYER

Model HTX24EASK0WS

Near Euclid, OH 44123

Joe O

Job Details: 07/20/2023

Cc: rattlingFound loud rattling/scraping noise. Found screw in bearing housing. Removed noise went away. Op test ok

We serviced a

AMANA WASHER

Model NTW4516FW1

Near Euclid, OH 44123

Joe O

Job Details: 07/20/2023

"Cc: error codeFound error code f2e1(stuck key) f8e1(long fill). Ran auto test. All functions passed. Ran normal cycle, unit started agitating before filling. Pressure hose is clear. Needs controlCustomer does not want to repair at this time; ordrng 1 W11124710 (cntrl-elec), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDM00

Near Euclid, OH 44132

Joe O

Job Details: 07/20/2023

"Cc: ice build up on freezer floorFound duck bill plugged up with food and debris. Needs drain tube; ordrng 1 W11190084 (tube-drain), used 1 SHIPPING (SHIPPING LOGISTICS*), from stock"

We serviced a

CALORIC RANGE

Model n/a

Near Eastlake, OH 44095

Joe O

Job Details: 07/20/2023

Cc: not heatingCould not find model number anywhere on unit. Unit is receiving proper power. Ran test bake. Igniter is not lighting. No tech sheet for wiring diagram. Advised we cannot get a tech sheet to properly diagnose. Cannot service.

We serviced a

WHIRLPOOL DISHWASHER

Model WDP560HAMZ0

Near Aurora, OH 44202

Brian M

Job Details: 07/20/2023

"Cc of door squeak Verified found hinges to squeak added grease to hinge area and unit stopped squeaking at this time. Took pics of area where grease was applied Customer is not satisfied with this solution but there is no functional failure or broken parts, to be replaced."

We serviced a

WHIRLPOOL DRYER

Model WED5600XW0

Near Wickliffe, OH 44092

Corina B

Job Details: 07/19/2023

CC that there is a rattling. Confirmed. Tightened the screws. Ran for 45 minutes no noise. Opt test ok

We serviced a

WHIRLPOOL WASHER

Model MVWX655DW1

Near Lorain, OH 44055

Angel

Job Details: 07/19/2023

"Cc that unit is not spinning out it will do everything but spin. Ran test cycle and when it goes into the spin it will pause and not do anything, looked underneath unit and found actuator full of moisture around it the basement takes in water and builds a lot of moisture. Replaced shifter tested unit and it started spinning as should also ran a drain and spin with towels to make sure and spun them out as should opt test good. Recommended customer to get a humidifier to help with moisture in basement.; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED2KHAXVS01

Near Shaker Heights, OH 44122

Bill

Job Details: 07/19/2023

"Cc unit getting warm, confirmed cc. Found unit not operating tested compressor using test start device. Compressor tested good, started to check thermostat and unit came on. Checked frost pattern frost pattern good. Ordered thermostat.; ordrng 1 WP2315562 (Thermostat), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model MRT118FFFE01

Near Cleveland, OH 44111

Marie V

Job Details: 07/19/2023

"Cc that unit is freezing food in fresh food section. Took temps 36* and 5* in freezer. Took evaporator cover off and found no frost, just a little. Then unit stared defrost cycle. Unit has a leak and is trying to keep up freezer at 0*, because is not possible keeps running causing food to freeze in fresh food section. Cust will buy new.; ordrng 1 W10836706 (Evaporator) and 1 W11209866 (Compressor), used 1 SHIPPING (SHIPPING LOGISTICS*), and 1 WPW10143759 (DRIER) from stock"

We serviced a

GE DISHWASHER

Model GDP665SYN2FS

Near Fairport Harbor, OH 44077

Dan H

Job Details: 07/19/2023

"Customer complaint that unit shuts off after a few minutes and showed h20 error code, confirmed, found pressure sensor clogged, cleared, op test good"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Avon Lake, OH 44012

Angel

Job Details: 07/19/2023

"Cc that unit is making a grinding noise when starting. Confirmed cc, loud sound coming from cam looked underneath and gear case is leaking a little also drive motor pulley and cam are stripped unit will need gear case, cam, belt, drive motor and actuator gave customer estimate decided to look for a new unit; ordrng 1 W11454734 (Gearcase) and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W11026785 (Drive motor) and 1 W10913953 (Actuator), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG DRYER

Model MGDB750YW0

Near Chagrin Falls, OH 44022

Corina B

Job Details: 07/19/2023

Replaced the coils. Tested. Opt test ok.

We serviced a

MAYTAG WASHER

Model MHW5500FW0

Near Geneva, OH 44041

Joe O

Job Details: 07/19/2023

Cc: shuts off on its ownFound no stored error codes. Ran auto test. Found ui has damage near power button. Found ui shutting down when making selections. Needs uiUi replaced; ordrng 1 W10911042 (panel-cntl)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHM06

Near Hiram, OH 44234

Brian M

Job Details: 07/19/2023

"At this time temps are normal Can not determine cause Possibly diffuser, control or thermostat ; ordrng 1 W11380595 (Diffuser) and 1 W11546690 (Control) and 1 WPW10384183 (thermistor)"

We serviced a

GE REFRIGERATOR

Model Pfe28rshess

Near Westlake, OH 44145

Angel

Job Details: 07/19/2023

Cc that ff section stopped cooling and making loud noise. Verified and found fan icing up this unit has a service bulletin for fan Icing up because of moisture and has a kit which brings tower fan and module to update unit gave customer estimate ordering parts.; ordrng 1 WR55X10025 (Thermistor) and 1 WR49X32042 (Fan kit) and 1 WR98R4546322 (Update module)

We serviced a

WHIRLPOOL RANGE

Model WFE550S0LZ2

Near Columbia Station, OH 44028

David R

Job Details: 07/19/2023

Replaced front glass. Tested. Good. Op Test Ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHS1

Near Painesville, OH 44077

Dan H

Job Details: 07/19/2023

"Customer complaint that unit is not drying dishes, ran diagnostics test cycle, found f7e1(no heat) error code, heater is working, unit needs new control ; ordrng 1 W11087226 (Cntrl)"

We serviced a

GE MICROWAVE

Model JVM6175YK5FS

Near Mentor, OH 44060

Jason N

Job Details: 07/19/2023

"Cc unit not heating Customer stated unit was working for several days after last service visit but has since stopped heating again. Confirmed, no heat/power from unit when running a heat cycle. Due to the intermittent nature of this problem will order door latch board(micro switches included). ; ordrng 1 WB10X35573 (Body latch asm)"

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Eastlake, OH 44095

Jason N

Job Details: 07/19/2023

"Cc unit not drying/long dry timesCustomer stated unit takes several cycles to dry clothes and recently the vent popped off the back of the unit. Ran dryer op test, timed dry setting on high temperature, without vent tube. Unit heating properly and good airflow from unit. Reattached vent tube to unit with clamp. Reran dryer test and checked airflow at vent outlet. Found vent outlet flap stuck in the closed position due to hard packed lint buildup. Cleared lint from outlet flap. Flap is now free moving and airflow checks good. Op test good."

We serviced a

WHIRLPOOL WASHER

Model WTW8000DW0

Near Cleveland Heights, OH 44118

Jason N

Job Details: 07/19/2023

"Cc unit not drainingRan diagnostics, found codes f9e1 for long drain and f8e6 for water hazard. Drain pump only buzzing when activated manually. Pulled drain pump and removed metal debris, no damage to drain pump. Ran test cycle, all functions passed, unit drained out properly. Op test good."

We serviced a

WHIRLPOOL WASHER

Model WTW5015LW

Near South Euclid, OH 44118

Jason N

Job Details: 07/19/2023

"Cc unit will intermittently make a knocking sound during spinRan spin and drain cycle. No abnormal noise heard. Ran spin and drain test using wet clothing load. Again, no abnormal noise heard. Could not duplicate noise complaint at this time. Advised customer to ensure load is balanced properly during spin cycle. Unit is working as designed."

We serviced a

FRIGIDAIRE DISHWASHER

Model FGID2466QF6A

Near Geneva, OH 44041

Joe O

Job Details: 07/19/2023

"Cc: leaking, not drainingCanceled cycle. Unit drained. Ran test cycle. Found unit leaking from lower right corner. Found tub seal and lower door seal warped, inner door panel also warped. Needs tub seal, inner door panel and door seal; ordrng 1 154827601 (gasket) and 1 5304500204 (gasket) and 1 5304496934 (liner)"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH53521HZ5

Near Garrettsville, OH 44231

Brian M

Job Details: 07/19/2023

Cc unit not functioning Also bulb will not shut off Installed interlocks no good Found oil all over the inside on panel Needs panel rebuilt oil on every thing ; ordrng 1 W11040881 (panl-cntrl) and 1 W11192682 (cntrl-elec) and 1 W11467778 (Control) and 2 8206232A (lamp 40 watt)s

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHV0

Near Atwater, OH 44201

Brian M

Job Details: 07/19/2023

Installed ui OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Richmond Heights, OH 44143

Joe O

Job Details: 07/19/2023

"Cc: water not clear, freezing in ff sectionCustomer stated water has partials in water. Found items in front of vent. Advised on loading. Tested water. Filter popping out. Op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29BBBL03

Near Cleveland Heights, OH 44118

Jason N

Job Details: 07/19/2023

Cc unit door seal tornReplaced LH ff section door seal using customer supplied pre Id part. Ensured good seal to cabinet. Op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ05

Near Westlake, OH 44145

Angel

Job Details: 07/19/2023

"Cc that yogurt and other products in ff section were freezing she raised temps and she stated it helped. So since she has those issues I replaced damper assembly and explained to her to try to keep tall stuff from top shelf to help with airflow because if airflow is bad the cold will drop through back of unit and freeze everything, also explained to her that the crisper drawers stated by whirlpool need to be inline one on top of the other which helps with airflow as well she was not happy about that but its just a recommendation I gave her from whirlpool also to try not to over pack unit and not to block the thermistor which theres a label right underneath the thermistor stating it and let her know theres nothing wrong with raising or lower temperature to preference thats why they have the settings."

We serviced a

KITCHENAID REFRIGERATOR

Model KUDF204KSB00

Near Aurora, OH 44202

Corina B

Job Details: 07/19/2023

Replaced the control. Tested. Opt test ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Walton Hills, OH 44146

Bill

Job Details: 07/19/2023

"Cc led lights out, confirmed cc. Changed led that was dark with new led mod. All lights came on. Opt test good."

We serviced a

AMANA RANGE

Model agr6603sfw7

Near Streetsboro, OH 44241

Brian M

Job Details: 07/19/2023

Cc unit not igniting Found igniter hitting Pan Advised on pan placement in drawer Ran test bake up to 400OP Test Ok

We serviced a

MAYTAG WASHER

Model MHW6000XG0

Near Cleveland Heights, OH 44118

Joe O

Job Details: 07/19/2023

"Cc: door locks, unit will not start, water in bellowFound error codes f6e1(communication error ccu-mcu). Ran auto test. Found door locked, unit not draining. Canceled, found door will not unlock. Got f6e2(communication error ui-ccu) when unit tying to unlock. Door lock Indicator flashing. Needs lockAdvised customer unit could also need controlCustomer does not want to repair at this time; ordrng 1 WPW10306374 (latch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHT1831QE1

Near Garfield Heights, OH 44125

Corina B

Job Details: 07/19/2023

"CC that there is water leaking into the ff section. Confirmed. Removed the drain in the ff section clear. Dumped water in the drain hole, water coming out in the ff section. Drain tube is blocked. Unit is non repairable"

We serviced a

GE RANGE

Model JB860SJ2SS

Near Broadview Heights, OH 44147

Bill

Job Details: 07/19/2023

"Cc burner not coming on fully, confirmed cc last visit. Changed switch tested found that the burner is the problem, Ordered burner, scheduled follow for 7/27.; ordrng 1 WB30T10130 (Burner)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HWH00

Near North Olmsted, OH 44070

Angel

Job Details: 07/19/2023

"Cc that lights were flickering but stopped. Verified and lights were fine tested switches and everything was normal, since I had the modules I replaced the freezer one and asked customer to monitor and if issue continues and its the same led on the ceiling of the ff section side it will need to be ordered because those three modules come together as a set as of now unit working as should."

We serviced a

WHIRLPOOL RANGE

Model WFG505M0MS0

Near Newburgh Heights, OH 44105

Corina B

Job Details: 07/19/2023

"CC that the oven does not turn on. Confirmed. Checked the amp drawl .03 amps. Replaced the igniter from t/s. Tested. Opt test ok.; used 1 12400035 (IGNITER) from stock"

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Parma, OH 44134

Bill

Job Details: 07/19/2023

"Changed Ui and control, opt test good"

We serviced a

FRIGIDAIRE RANGE

Model FGIF3036TFB

Near Euclid, OH 44117

Joe O

Job Details: 07/19/2023

Installed generator board. Tested. Op test ok

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near Euclid, OH 44117

Joe O

Job Details: 07/19/2023

Installed strike. Op test ok

We serviced a

MAYTAG DISHWASHER

Model MDB9979SKZ0

Near Fairview Park, OH 44126

Angel

Job Details: 07/19/2023

Cc that unit will not work and only stays on auto. Verified and display is bad cant read nothing and wont let you choose different cycles. Ran a test cycle in diagnostics and worked water was coming in and pump was working will need to order ui to properly test unit on a regular cycle but as of now everything seems good from the test I did in diagnostics besides the ui ordering part. ; ordrng 1 W11414079 (Ui) and 1 W11413965 (Panel) and 1 W11627526 (Harness)

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Cleveland, OH 44102

Corina B

Job Details: 07/19/2023

"Cust showed pop, sent pic. CC that the unit stopped mid cycle. F7e3 Basket Engaged During Wash. Ran a quick wash. Working as designed. Opt test ok. Advised Cust 6-8 towels equals a full load. 1-2 tablespoons of he detergent."

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Seven Hills, OH 44131

Bill

Job Details: 07/19/2023

"Cc latch fell out, confirmed cc. Changed latch tested opt test good"

We serviced a

MAYTAG REFRIGERATOR

Model MFF2258DEE00

Near Seven Hills, OH 44131

Bill

Job Details: 07/19/2023

"Cc to cold in ff,could not confirm took temps with both infrared thermometer and standard thermometer the customer had in ff sec both displayed 32 deg, showed customer what the temps where. Made an adjustment to the temp controls by one number warmer. Unit operating as intended."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT313CZLW00

Near Cleveland, OH 44102

Marie V

Job Details: 07/19/2023

"Replaced harness, and control, defrosted ice and cleared out drain tube . Set to recommended temps. Op test ok"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Fairview Park, OH 44126

Manny

Job Details: 07/19/2023

"Replaced pump+motor and vent, ran test cycle opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Strongsville, OH 44136

David R

Job Details: 07/19/2023

Replaced drain pump and main control. Ran diagnostics and calibration. Good. All components working. Op Test Ok.

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Lakewood, OH 44107

Marie V

Job Details: 07/19/2023

"Cc that the oven is not coming on but the top works great. Tested oven, not working. Verify gas valve, is good. Found ignitor is open. Replaced from T/S. Preheated to 350*. Op test ok; used 1 12400035 (IGNITER) from stock"

We serviced a

GE RANGE

Model JB690EF1ES

Near Mentor, OH 44060

Dan H

Job Details: 07/19/2023

"Installed new control, op test good"

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near North Royalton, OH 44133

David R

Job Details: 07/19/2023

"Cc no drain, locked. Error codes 9-1, 8-6, 0-3. Replaced strike and latch. Still not working. Checked drain pump and found a sock stuck in, causing no drain and no advance in cycle. Advised to not over load and use correct cycles for wash. Ran diagnostics and calibration. Good. Op Test Ok."

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Mentor, OH 44060

Dan H

Job Details: 07/19/2023

"Customer complaint that unit is not working properly, started normal wash cycle, lid lock just clicks, unit needs new lid lock, installed new lid lock from truck stock surplus, op test good ; used 1 W11513248 (Lock) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Lakewood, OH 44107

Marie V

Job Details: 07/19/2023

"Cc that unit goes from sensing to done. Confirmed, found capacitor has failed. Replaced cap and shifter. Stared a cycle. Op test ok"

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Streetsboro, OH 44241

Brian M

Job Details: 07/19/2023

"Cc unit taking multiple loads to dry Found semi rigid vent installed but installation was poorly installed, vent is smashed up against unit Advised to have vent changed Vent needs to be changed wrong style used for installation"

We serviced a

WHIRLPOOL RANGE

Model WGG745S0FS05

Near Roaming Shores, OH 44084

Dan H

Job Details: 07/19/2023

"Customer complaint that none of the burners are lighting, confirmed, there is gas to the unit, reconnected gas line, burners are working, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHV09

Near North Royalton, OH 44133

David R

Job Details: 07/19/2023

Replaced control. Programmed. Good. Op Test Ok.

We serviced a

WHIRLPOOL RANGE

Model MGR6600FZ0

Near Rocky River, OH 44116

Marie V

Job Details: 07/19/2023

"Cc that the burner is not working properly and that when using oven smell gas. Tested oven and burners, one of them needs to be clean and the other replaced cust will order herself, Also grates has a crack on them theres a 10 year warranty on them, will order . Op test ok ordering grates, cust will install. ; ordrng 1 W11101497 (Grates)"

We serviced a

WHIRLPOOL SXS REFRIGERATOR

Model WSF26C3EXF01

Near Cleveland Heights, OH 44118

Jason N

Job Details: 07/19/2023

"Cc unit not making or dispensing iceChecked door switches in diagnostics, all reported back as good. Checked power to ice maker, 0v. Checked power at freezer door harness junction. Reading 121v. Unit has a broken wire in freezer door harness, would need freezer door replacement. Door (W10371916) is discontinued. Unable to repair."

We serviced a

MAYTAG REFRIGERATOR

Model MFI2569YEM0

Near Conneaut, OH 44030

Dan H

Job Details: 07/19/2023

"Customer complaint that display is blank and unit is not cooling, confirmed, unit needs new control; ordrng 1 WPW10312695 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG DRYER

Model Mgd6230hw1

Near Ashtabula, OH 44004

Dan H

Job Details: 07/19/2023

"Installed new front panel, hinge receivers and hinges, op test good"

We serviced a

GE REFRIGERATOR

Model PFSS6PKXASS

Near Ashtabula, OH 44004

Dan H

Job Details: 07/19/2023

"Customer complaint that unit is not dispensing water while filter is installed, confirmed, unit needs new filter head, customer does not want repair ; ordrng 1 WR17X12469 (Filter head), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB5601AWW

Near Parma Heights, OH 44130

David R

Job Details: 07/19/2023

"Unit is not going through cycle, will run wash motor then stop, will repeat until unit turn off. Not completing cycle. Stuck relays on control. A lot of parts are discontinued. Unit about 14 years old. Customer will need control kit. ; ordrng 1 12002709 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

AMANA WASHER

Model NTW4519JW2

Near Cleveland, OH 44135

David R

Job Details: 07/19/2023

"Cc unit not advancing. Found no fill low fill and lid latch error. Lid not locking. Replaced latch from t/s. Found drain to floor, advised customer drain hose height, going to correct. Slant in floor. Unit basket is not centered. Advised that to customer also. Going to take care of issues. Ran diagnostics, unit is working properly. Good. Op Test Ok.; used 1 W11307244 (DOOR LOCK) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29PBMS03

Near Westlake, OH 44145

Marie V

Job Details: 07/19/2023

Cc that the unit did not make ice. When arrived found water line frozen. Replaced control board. Set to recommended temps. Op test ok

We serviced a

GE WASHER

Model GTW465ASN2WW

Near Ashtabula, OH 44004

Dan H

Job Details: 07/19/2023

"Customer complaint that unit is not filling with water, confirmed, valves are working, unit does nothing after cycle is started, shifter is making grinding noise, unit needs new mode shifter ; ordrng 1 WH03X30517 (Mode shifter)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ03

Near Elyria, OH 44035

David R

Job Details: 07/19/2023

"Cc slow ice, when pulling out freezer the slide brackets seem to be stuck or hard to pull out. Checked water pressure from house, good. Customer said will make ice but slow. Confirmed that the slide brackets for freezer door are hard to pull out. No frost build up. Will need icemaker, slides, ordering reservoir just incase it is frozen. ; ordrng 1 W11592795 (Icemaker) and 1 W10801011 (Reservoir) and 1 WPW10397636 (Slide left) and 1 WPW10397635 (Slide right)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Westlake, OH 44145

Marie V

Job Details: 07/19/2023

"Cc that top rack is falling. Confirmed, found wheels broken. Replaced adjuster kit, showed cust. Op test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Avon, OH 44011

Marie V

Job Details: 07/19/2023

Replaced front panel. And took pics. Op test ok

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH78019HZ1

Near Sheffield Lake, OH 44054

Marie V

Job Details: 07/19/2023

"Cc that door wont close properly. Confirmed, found unit will need new door. ; ordrng 1 W11196131 (Door)"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Oberlin, OH 44074

David R

Job Details: 07/19/2023

"Replaced washplate, belt, cam, valves, harness checks good. Ran diagnostics, no weird noises. Ran a normal cycle. Good. Spin and agitate are good. Op Test Ok."

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near North Ridgeville, OH 44039

Manny

Job Details: 07/19/2023

"Replaced control and UI opt test ok, took core for return"

We serviced a

KITCHENAID COOKTOP GAS

Model KCGD506GSS05

Near Beachwood, OH 44122

Manny

Job Details: 07/19/2023

"Ran TL troubleshooting check list and found neutral and hot reverse, connected to a different outlet with an extension cord and still, tried a 3rd outlet and good, spark stopped when the flames ignited, advise customer to have an electrician fix the outlets."

We serviced a

KITCHENAID RANGE

Model KSGB900ESS8

Near Chagrin Falls, OH 44022

Manny

Job Details: 07/19/2023

"Replaced door, when peeling off film noticed left top corner is bend, reordering door; ordrng 1 WPW10634271 (glass-door)"

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