Local Reviews

Fred's Appliance Service Rated 4.8 out of 5 stars based on 4750 customer reviews

Brian M.

Brian M.

DRYER WHIRLPOOL WED7300XW0 Cc of AF error Found belt slipped off blower housing Reattached belt OP TEST OK

Near Glynn Rd, East Cleveland, OH 44112
Brian M.

Brian M.

WASHER MAYTAG MHW5500FW0 "Cc unit bouncing around when runningFound shipping bolts still installed Removed shipping bolts Found aftermarket rubber pads under unitRemoved pads, installed shim to level unit Ran test cycleOffice to bill"

Near N Taylor Rd, Cleveland Heights, OH 44118
Brian M.

Brian M.

OTR MICROWAVE MAYTAG MMV6190FB0 Customer showed pop Cc that microwave door damaged Found lower right hand door cracked Replaced door OP TEST OK

Near Euclid Heights Blvd, Cleveland Heights, OH 44118
Brian M.

Brian M.

RANGE WHIRLPOOL XFG540H0AB1 Cc of unit not heating properly Found unit to be 10 degrees cooler than what is set to Adjusted temp OP TEST OK

Near Riedham Rd, Shaker Heights, OH 44120
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRB322DMBW00 Cc of humidity control selector is hard to move Clipped piece of plastic to make slider easier for her to move OP TEST OK

Near Shaker Rd, Cleveland Heights, OH 44118
Dan H.

Dan H.

OTR MICROWAVE MAYTAG MMV6180WB1 "Customer complaint that microwave shuts off after a few seconds of heating, confirmed, Unit will not heat when time is entered manually, but will heat when using sensor cooking, unit needs new control, customer does not want repair ; ordrng 1 WPW10259219 (cntrl-elec 292.13), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Somerset Dr, Shaker Heights, OH 44122
Arthur V.

Arthur V.

DISHWASHER MAYTAG MDB8959SBW2 Replaced console. Op test good Paid in full.

Near Hanna Rd, Willoughby Hills, OH 44094
Dan H.

Dan H.

REFRIGERATOR FRIGIDAIRE FGHS2631PF4A "Customer complaint that unit is not making ice, found ice maker fill tube and cup filled with ice, unit needs new valve ; ordrng 1 242252702 (valve)"

Near Apache Pass, Streetsboro, OH 44241
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRS526SIAE00 Replaced ice maker. Advised cust to give 24 48 hours for ice maker to start producing ice.

Near Salida Rd, Mentor-on-the-Lake, OH 44060
Corina B.

Corina B.

RANGE WHIRLPOOL WFG320M0BB0 Replaced the brackets and the gasket. Optest ok.

Near Martin Luther King Jr Dr, Cleveland, OH 44105
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Customer complaint of water dripping from ice dispenser, found ice door not sealing against chute, unit needs new ice door and motor, customer does not want repair at this time ; ordrng 1 W10919724 (door-ice 59.71), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Newton Pass, Broadview Heights, OH 44147
Paul P.

Paul P.

RANGE WHIRLPOOL WFG510S0AS "Found cover loose, tightened screws and tested, all working properly."

Near Detroit Ave, Lakewood, OH 44107
Dan H.

Dan H.

DRYER MAYTAG MEDX655DW1 "Customer complaint that timer knob fell off, confirmed, found shaft for timer knob broken off of timer, unit needs new timer; ordrng 1 WPW10642928 (timer)"

Near Hillside Rd, Seven Hills, OH 44131
Paul P.

Paul P.

WASHER WHIRLPOOL WTW5000DW1 "Dispenser clogged, cleaned out dispenser. Tested wash cycle and spin, operating properly. Did not set down mitigation mat, washer is in basement near floor drain."

Near Glenbar Dr, Fairview Park, OH 44126
David R.

David R.

REFRIGERATOR WHIRLPOOL ED2KVEXVQ01 "Arrived today, customer wanted two techs out for documentation purposes. Very unhappy with process of communication. Went over the details of what happened on first visit with customer. Misdiagnosed about the plumber, just needed a new switch for the water dispenser. When here the first visit, took off dispenser panel. Found water dispenser switch, ohm out and found that was the problem. At this point already closed the job because of misdiagnosis. Customer already paid service call, was going to buy switch WP2162361 on amazon and install himself.As of today (refer to pictures) water dispenser is working with new switch but the bracket to hold it in place was previously broke. Tech (David) didn’t catch that. So customer had to rig the switch with tape/objects to keep in place (refer to pictures). Needs new bracket WP2180226 and spacer for switch WP625834; saved tckt"

Near Azalea Ln, North Olmsted, OH 44070
Dan H.

Dan H.

WASHER HOTPOINT HTW200ASK0WW "Customer complaint that lock was clicking and unit ha$ water left in it, no water in basket, started normal wash cycle, unit filled and advanced to agitation , set to drain and spin , lid locked, drain pump started , water drained, unit spun, unable to duplicate the problem, unit is operating as designed"

Near E 86th St, Cleveland, OH 44105
David R.

David R.

WASHER WHIRLPOOL WTW8000BW0 "Grinding noise, and banging noise in drain/spin. No water underneath on floor. Basket will not come out when trying to pull out. Ordering listed parts. Tub, basket, shaft and bearing kit, drain shield and tub ring.; ordrng 1 8578925 (shield) and 1 W10381078 (outer tub) and 1 W10435302 (bearing) and 1 W10518300 (basket) and 1 WPW10591323 (ring-tub)"

Near Connecticut Dr, Elyria, OH 44035
David R.

David R.

REFRIGERATOR GENERAL ELEC DSE25JMHBCES Put in new dispenser UI. Op test okWhen switched from water to ice (crushed/cube). Does not open flap to dispense ice.Called Techline. Checked volts DC to J4 pins 1&2 13V but when dispenser solenoid plugged in volts drop. Ordering dispenser solenoid.; ordrng 1 WR62X10055 (solenoid asm)

Near Boston Ave, Elyria, OH 44035
Macaulay G.

Macaulay G.

OTR MICROWAVE KITCHENAID KMHS120ESS3 "Replaced control, harness, and fuse filter. All tested ok. Heating properly."

Near Akins Rd, North Royalton, OH 44133
Robert A.

Robert A.

DISHWASHER GE GDF520PGJ4BB "Installed drain pump, op test ok"

Near Fairchild Ave, Kent, OH 44240
Robert A.

Robert A.

WASHER MAYTAG MVWB865GW0 "Ran diognostics, no codes, tested unit, no odd sounds, op test ok Ofr 2500001935"

Near Nicholas Way, Kent, OH 44240
Brian M.

Brian M.

COOKTOP ELE KITCHENAID KECC604BBL00 Cc of Lf burner not working correctly Found Lf burner coil burntNeeds left front burner Customer has 60 month warranty on part Customer owes on svc and labor ; ordrng 1 WPW10342780 (elmnt-surf)

Near Yosemite Dr, Euclid, OH 44117
Robert A.

Robert A.

WASHER MAYTAG MVWB765FW0 "Ran diognostics, no codes, ran test 51, all passed, ran drain and spin, good, op test ok"

Near Unger Rd, Atwater, OH 44201
Robert A.

Robert A.

DRYER GE GTDX180GD1WW "Installed belt, ran unit, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Riverside Ct, Kent, OH 44240
Brian B.

Brian B.

REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "Replaced evap fan motor. Set controls, op test ok."

Near Deer Ridge, Mentor, OH 44060
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRS571CIDM01 Cc of door sweating Found liner gaps where fridge and freezer door meet Filled gaps with silicone OP TEST OK

Near Pebblebrook Dr, Willoughby Hills, OH 44094
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Cust showed pop, sent pic. CC that there is frost around the freezer bins and the shelves. Found gasket not touching the frame. Steamed gasket out. Optest ok"

Near Swetland Blvd, Richmond Heights, OH 44143
Gabriel P.

Gabriel P.

DISHWASHER GE GDF570SGF4BB Found trim cover broken ordering new left side trim ; ordrng 1 WD12X22541 (trim door lh)

Near Sandelwood Ave, North Ridgeville, OH 44039
Gabriel P.

Gabriel P.

DRYER MAYTAG MEDX655DW1 "Found door handle broken,and push start switch broken also it is heating read 161 degrees and a minute or so raise up to 191 degrees and still rising up and there was good air flow coming of venting outside ,ordering parts needed but is heating correctly ; ordrng 1 W10861225 (DOOR HANDLE ) and 1 WPW10563095 (START BUTTON )"

Near Center Ridge Rd, North Ridgeville, OH 44039
Corina B.

Corina B.

WASHER WHIRLPOOL WTW7500GC0 Replaced the control and lid lock. Ran a calibration. Brought core back for return. Optest ok.

Near Mayfield Rd, Cleveland Heights, OH 44118
Macaulay G.

Macaulay G.

REFRIGERATOR WHIRLPOOL WRS325SDHZ00 "Evaporator not defrosting again. Control was previously replaced. Office to order control, heater and harness. Put mitigation mat under refrigerator.; ordrng 1 W10911770 (HARNESS WITH THERMOSTAT ) and 1 W11174836 (CONTROL) and 1 WP2323198 (heater)"

Near Cherokee Trail, Middleburg Heights, OH 44130
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL ED2KVEXVQ01 "Customer complaint that the process was handled poorly, that if the bracket was broke tech should have been able to see it, customer needs WP2180226 $13.72 bracket, advised customer office will be in contact with them for the proceeding steps, see DR pvr for pics; saved tckt"

Near Azalea Ln, North Olmsted, OH 44070
Corey L.

Corey L.

REFRIGERATOR JENN-AIR JCD2389GES "Customer complaint of cooling loss, confirmed temps were 50 ff and 25 frz, found defrost heater failed, unit needs new heater and thermostat assembly; ordrng 1 WP61006199 (heater 55.09), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Savoy Dr, Fairview Park, OH 44126
Corey L.

Corey L.

DISHWASHER WHIRLPOOL WDT780SAEM1 "Customer complaint washer not filling with water, started quick wash cycle confirmed no water entering unit, removed kickplate found all the insulation torn and in pieces with mouse skat and dog food, mice have a nest under the unit with several wires bitten, this is not covered under warranty, unit needs new wire harness and power cord, quoted, ok; ordrng 1 4317824 (cord-power 14.41) and 1 W11027902 (harns-wire 90.67), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Clifton Blvd, Lakewood, OH 44107
Corey L.

Corey L.

REFRIGERATOR KITCHENAID KSC24C8EYY03 "Installed new parts, op test no good, used another filter dryer from ts, no restrictions, spoke with Kurt, sr 7723042757, Kurt said compressor is bad based on the pressure on the high side only 75, unit needs new compressor, customer is not pleased with the unit they claim they cannot trust this unit after the another repair and would like it replaced, customer is calling whirlpool, put on schedule for Friday but customer cannot take off another day of work so would not be available until 4:30 at the earliest for repair, attached additional notes for job; ordrng 1 W10309988 (compressor), used 1 WPW10143759 (DRIER) from stock"

Near Tudor Cir, North Royalton, OH 44133
Corey L.

Corey L.

DISHWASHER WHIRLPOOL WDF750SAYW1 "Customer complaint dishwasher not washing and handle broke, confirmed handle broken, also panel is cracked inside at clip in for handle, started normal wash cycle, unit filled but did not advance, triac fuses less than 3 ohms, wash motor failed, unit needs sump assembly ; ordrng 1 W10343321 (handle) and 1 WPW10350330 (panel-cntl) and 1 WPW10482502 (pump&motor)"

Near Haselton Rd, Cleveland Heights, OH 44121
Brian M.

Brian M.

GAS RANGE MAYTAG MGR6600FZ0 Customer showed pop and warranty paper took pics Cc that bake does not work Found unit not sparking Replaced bake electrode and dis wires OP TEST no good Found proper 112 ohms on coils Needs spark module board ; ordrng 1 W10920631 (SPARK)

Near Kensington Rd, Cleveland Heights, OH 44118
Brian B.

Brian B.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Checked temps. 50 ff, 20 freezer. Found some ice buildup on freezer evap, and fan hitting ice. Entered diag, step 7, and set defrost mode for freezer to timed. Found ff evap not defrosting. Will need new fan and harness with thermisters. Will also replace cover as ears may be broken. Advised customer to turn off machine the night before return visit to defrost ff evap.. Office to order parts. Customer needs early appt if poss.; ordrng 1 W11087438 (EVAP MOTOR AND HARNESS) and 1 W11188493 (COVER)"

Near Regatta Dr, Avon Lake, OH 44012
Arthur V.

Arthur V.

RANGE GAS AMANA AGR66003SFW0 Found unit needs spark electrode. Unit sparking in the middle not on the end. ; ordrng 1 WP9758079 (igntr-oven)

Near Union Ave, Ashtabula, OH 44004
Arthur V.

Arthur V.

REFRIGERATOR KITCHENAID KRFC704FBS00 "Chris techline file number 7723036089. —- found evap frozen over. Needs cover replaced per service pointer. Extra time. ; ordrng 1 W11167902 (EVAP COVER), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Johnnycake Ridge Rd, Painesville, OH 44077
Arthur V.

Arthur V.

M/W CONVECTION WHIRLPOOL WMH31017HZ2 Order door Stainless ; ordrng 1 W11173823 (DOOR )

Near Mentor Ave, Willoughby, OH 44094
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRF555SDHV01 No part yet. Still in transit. Customer ok. Talked to customer reschedule for friday afternoon ; schdld next appmnt for 9/28 FRI 12-5

Near Somerset Trail, Painesville, OH 44077
Paul P.

Paul P.

DISHWASHER KITCHENAID KDTE334GPS0 "Track assembly separated at the inner and outer track spot weld connection, also other track has bent and will need replaced. Office to order left and right hand track assembly. Set down mitigation mat.; ordrng 1 W11259785 (LEFT HAND TRACK ASSEMBLY) and 1 W11259786 (RIGHT HAND TRACK ASSEMBLY), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near E Shoreland Ave, Rocky River, OH 44116
Dan H.

Dan H.

REFRIG/SIDE-BY-S KITCHENAID KRSC503ESS00 "Customer complaint that unit is not cooling properly, fresh food section temperature at 55 degrees , freezer section temperature at 62 degrees, ran service test 4, partial frost pattern formed on freezer section evaporator, unit needs compressor and fresh food section evaporator ; ordrng 1 W10779331 (compressor) and 1 WPW10643261 (evaporator)"

Near Big Creek Ridge Dr, Chardon, OH 44024
Brian B.

Brian B.

DRYER MAYTAG MGDB835DW4 "Verified pop.. CC that machine not heating .. 120v to burner.. ran test cycle, Ignitor and flame switch operating properly. Valve coils check good. Checked gas supply to dryer. Gas pressure good.. Will need new valve assembly. Office to order part.; ordrng 1 W11233069 (BURNER)"

Near Coes Post Run, Westlake, OH 44145
Robert A.

Robert A.

DISHWASHER GE CDT865SSJ0SS "Found motor leaking water, needs wash motor and drain pump; ordrng 1 WD26X22789 (WASH MOTOR) and 1 WD26X22810 (DRAIN PUMP)"

Near E Homestead Dr, Aurora, OH 44202
Brian M.

Brian M.

WASHER MAYTAG MVWB766FW1 Cc of unit not working on hot cycles Found error for long fill no fill Ran manual test hot valve getting power and a little bit of water enteres Needs water valve replaced ; ordrng 1 W11165546 (WATER VALVE )

Near Racebrook Rd, Gates Mills, OH 44040
David R.

David R.

WASHER WHIRLPOOL MVWC425BW1 "Put in new control. Washer still not advancing into any cycle. Took shifter W10913953 off t/s and replaced. Washer is now advancing into cycle. part W10913953 Return to office to look over. Ok ; used 1 W10913953 (ACTUATOR 58.14) from stock"

Near Eaton Blvd, Grafton, OH 44044
Brian B.

Brian B.

REFRIGERATOR WHIRLPOOL WRS322FDAM04 Found lights flickering and some led’s out in modules. Will need main module in ff and one in freezer. All other functions normal. Office to order parts. Customer needs early appt if poss.; ordrng 1 WPW10515057 (LIGHT MODULE) and 1 WPW10515058 (LIGHT MODULE)

Near N Chestnut Commons Dr, Mentor, OH 44060
David R.

David R.

WASHER GE GLWN2800D1WS When put into spin cycle or when unit is agitating. Clicking noise continuing to happen in shifter. Belt frayed. Ordering parts listed.; ordrng 1 WH01X10302 (belt - 6 rib) and 1 WH38X10019 (shaft and tube asm) and 1 WH43X10032 (coupling agitator)

Near Hanamar Dr, Avon, OH 44011
David R.

David R.

DRYER WHIRLPOOL WED8000DW3 Flashing of all lights. Intermittent. Communication error code between UI and control F6E3. Ordering control and UI.; ordrng 1 W10802464 (cntrl-elec) and 1 W11133029 (UI )

Near Jasmine Dr, North Ridgeville, OH 44039
David R.

David R.

REFRIGERATOR WHIRLPOOL GX2FHDXVB03 Cc of over freezing in freezer. Adjusted temp settings for freezer. Ordering thermistor kit.; ordrng 1 12002355 (thermistor kit)

Near Worthington PI, Avon, OH 44011
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL GX5FHTXVB05 "Customer complaint of ice clumping in ice tray and have seen ice maker dripping, cycled ice maker, ice maker called for water twice back to back without pause, instead of valve open for 7 seconds it was open for roughly 14 seconds, replaced ice maker that was left for the customer since ice maker cycled water normally when valve was installed, frz door looks like it had been left open, seals good and severe frost build up found on roof and evap cover"

Near E 114th St, Cleveland, OH 44105
Robert A.

Robert A.

OTR MICROWAVE GE PVM9179SF1SS "Cust recieved 1 part, expecting a second, called gv, need to rs; schdld next appmnt for 9/27 THU 8-10"

Near Whisperwood Ln, Aurora, OH 44202
Robert A.

Robert A.

DISHWASHER KITCHENAID KUDS35FXSS8 "Found packed part set infront of garage for pickup wrong, talked w/sm; ordrng 1 W10712394 (ADJ KIT)"

Near Rivers Edge Dr W, Chagrin Falls, OH 44023
David R.

David R.

REFRIGERATOR FRIGIDAIRE LFHB2751TF0 "All functions check fine. Check Evap fine, checked ice maker fine, checked compressor, line tapping on side of compressor. Adjusted line. Op test ok."

Near Island Rd, North Ridgeville, OH 44039
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KBLC36FKS01 "Cc of service light flashing and had 2 other techs out from diff companies saying the main board is bad Ran diagnostics Found evap fan not running properly Ran voltage check getting 14 from board but fan not running Needs fan motor Called whirlpool to verify the issue Sr 7723021189; ordrng 1 8201589 (fan motor15940), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Oakwood Dr, Willoughby Hills, OH 44094
David R.

David R.

WASHER WHIRLPOOL NFW7200TW "Replaced dispenser housing and hose, and clamp. Ran normal wash. Op test ok."

Near Greenwood Dr, Strongsville, OH 44149
Brian M.

Brian M.

DISHWASHER MAYTAG MDB7759AWB3 Installed valve OP TEST OK ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Heath Rd, Chesterland, OH 44026
Robert A.

Robert A.

REFRIGERATOR KITCHENAID KRMF706ESS00 "Ran test 56, error, motor lost possition, needs i/m and adapter gasket form i/m to door out of shape, needs gasket; ordrng 1 W10567563 (GASKET) and 1 W10864519 (ADAPTER) and 1 WPW10764668 (ICE MAKER)"

Near Tallow Tree Dr, Chardon, OH 44024
Brian M.

Brian M.

LAUNDRY CENTER WHIRLPOOL NTW4600QY1 Cc not washing clothes and unit bouncing all over Found suspension weak Replaced suspension Ran auto test and high speed spin Leveled unit OP TEST OK

Near E 120th St, Cleveland, OH 44108
Brian M.

Brian M.

WASHER WHIRLPOOL NTW4501XQ0 Installed capacitor Ran auto test and calibration Leveled unit OP TEST OK ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Beech Hill Rd, Mayfield, OH 44143
Brian M.

Brian M.

DISHWASHER WHIRLPOOL WDF310PAAS1 Installed pump Ran auto test OP TEST OK

Near Crestwood Rd, Mayfield Heights, OH 44124
Brian M.

Brian M.

DRYER WHIRLPOOL LE7000XSW0 "Cc of unit not spinning Found belt snapped and pulley seized Replaced using truck stock OP TEST OK ; used 1 341241 (BELT), and 1 WP691366 (PULLEY DRIVE1620) from stock"

Near Beaconfield Rd, Lyndhurst, OH 44124
Brian M.

Brian M.

DISHWASHER WHIRLPOOL WDF310PAAS1 Installed pump Ran auto test OP TEST OK

Near Crestwood Rd, Mayfield Heights, OH 44124
Brian M.

Brian M.

DISHWASHER KITCHENAID KDTE204GPS0 Installed control. And ui Ran auto test OP TEST OK

Near Dickens Dr, Richmond Heights, OH 44143
Gabriel P.

Gabriel P.

HOOD WHIRLPOOL WVW53UC6FS1 "Found control not functioning properly,button for light keep popping back out when press,need new control ,customer did not have prove of purchase explain to her she has to call the builder s to get pop,I got it down as and estimate for now till she gets pop did not reschedule waiting on pop; O-emld tckt"

Near Legacy Pointe Pkwy, Avon Lake, OH 44012
Robert A.

Robert A.

REFRIGERATOR FRIGIDAIRE FGHS2631PF4A "Ff50, frz 2. Found op in ff disp, open thermistor, tested thermistor, ng, 1 is open, ohmed wiring from thermistor to cabinet, good, wire broken in cabinet, unable to find harness on look up, no repairable, Cust to replace"

Near Maple Ave, Chardon, OH 44024
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Try to jump start icemaker but it did not cycle to it home position,also try jump start valve and nothing did not turn on checking for voltage to icemaker 125 ordering valve and icemaker maker ; ordrng 1 W10882923 (icemaker) and 1 WPW10349187 (valve)"

Near Sturbridge Ln, Westlake, OH 44145
Paul P.

Paul P.

DISHWASHER FRIGIDAIRE GLDB756AQ0 "Found short in wiring going to door switch and timer. Repaired short in wiring. Ran dishwasher through wash and drain cycles, dishwasher is operating properly. Set down mitigation mat."

Near W 57th St, Cleveland, OH 44144
Macaulay G.

Macaulay G.

REFRIGERATOR JENN-AIR JSC24C8EAM00 No frost pattern on fresh food evaporator again. Drier that was installed previously was not a dye drier. Installed dye drier from truck stock. Put on vacuum for 15 minutes and held for 15. Charged with 5.3 ounces of R134A. Scheduled to return to find other leak. Needs 3 job count.; used 2 WPW10143759 (DRIER) from stock

Near Gary Dr, Strongsville, OH 44136
Corina B.

Corina B.

WALL OVEN WHIRLPOOL WOD51ES4ES00 "Cust showed pop, sent pic. CC that there is no power to the unit. Found the thermal fuse is open. Will need a new thermal fuse. Called SM to order part. ; ordrng 1 W11025102 (fuse-thrml)"

Near Euclid Chagrin Pkwy, Richmond Heights, OH 44143
Corey L.

Corey L.

DRYER WHIRLPOOL WED5000DW2 "Installed new dryer cord and customer supplied semi-solid rigid vent, op test good"

Near W 32nd St, Cleveland, OH 44113
Corey L.

Corey L.

RANGE WHIRLPOOL WFG550S0HZ0 "Customer complaint of an error code, has not used the range yet, confirmed f2e1 shorted key fault, connections at control good, reset power and cleared code, every selection is responding normally, if problem persists this may need keypad replaced, then the control, according to tech sheet"

Near Birchwood Ave, Cleveland, OH 44111
Macaulay G.

Macaulay G.

WASHER MAYTAG MVWB755DW0 Gear case is leaking. Office to order gear case. Needs 2 job count. ; ordrng 1 W10811956 (drum assy)

Near W Point Dr, North Ridgeville, OH 44039
Corey L.

Corey L.

WASHER MAYTAG MVWX655DW1 "Customer complaint of water barely entering the washer, ran diagnostics found f8e1 no fill long fill, cleared fault, found cold water valve shut off, had customer open valve, op test good"

Near Warren Rd, Cleveland, OH 44111
Corey L.

Corey L.

REFRIGERATOR AMANA ABB1921BRB00 "Customer complaint of frosting in freezer to the point of freezing light switch closed says it’s happened four times now, when tech arrived there was no frost or even any condensation in ff or frz sections, ff temp 37, frz 7, found small gaps around frz dr frame, used adhesive from ts to fill gaps, customer not happy with diagnosis plans to call wpl ; used 1 8201711 (ADHESIVE) from stock"

Near Westchester Dr, North Olmsted, OH 44070
Corey L.

Corey L.

WASHER WHIRLPOOL WTW6800WW1 "Installed new drain pump, op test good"

Near Settlers Reserve Way, Westlake, OH 44145
Gabriel P.

Gabriel P.

DRYER WHIRLPOOL WED4815EW1 "Panel came in dented ordering and reschedule charge whirlpool double labor ,; ordrng 1 W10806345 (panel)"

Near Midway Blvd, Elyria, OH 44035
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRT318FZDW02 "Rhonda was not in today, unit has moved, employees could not locate the the unit and it is most likely not plugged in anymore, advised to put a couple gallon jugs of water in the ff section to see if it freezes still, advised to call back if unit is still freezing in ff compartment"

Near Detroit Rd, Avon, OH 44011
Chad  P.

Chad P.

REFRIGERATOR WHIRLPOOL WRF560SMYW Wrong door ordered. Reordered door. ; ordrng 1 LW10353181 (dor-fip wh RH)

Near Tanbark Ln, Strongsville, OH 44149
Macaulay G.

Macaulay G.

DISHWASHER KITCHENAID KDPM354GPS0 Drain pump was not draining. Replaced drain pump. Also found that drain hose has a kink in it. Fixed kink and replaced pump. All tested ok. Put mitigation mat dishwasher.

Near Heatherwood Cir, Olmsted Township, OH 44138
Macaulay G.

Macaulay G.

DRYER ELE MAYTAG MEDC215EW1 Thermal fuse was open. Replaced fuse and cutoff. Tested ok.

Near Center Ridge Rd, North Ridgeville, OH 44039
Corina B.

Corina B.

WALL OVEN KITCHENAID KODC304EBL00 Replaced the thermostat. Found the thermal fuse is open. The upper ovens latch is melted. Will need a new thermal fuse and latch. Called SM to order part. ; ordrng 1 W11025102 (fuse-thrml) and 1 WPW10195934 (latch-door)

Near Rochester Rd, Shaker Heights, OH 44122
Macaulay G.

Macaulay G.

RANGE WHIRLPOOL WFG510S0AS2 Customer cancelled at the door.

Near Aspen St, North Ridgeville, OH 44039
Macaulay G.

Macaulay G.

RANGE WHIRLPOOL WFE505W0HS0 Not preheating properly. Found broil element turning on instead of bake. Wires for bake and broil were swapped. Corrected issue. All tested ok.

Near Greenwich Ave, North Ridgeville, OH 44039
Chad  P.

Chad P.

REFRIGERATOR KITCHENAID KFIS29BBMS00 Found unit in a total no cool. Only thing running are the lights. Turned cooling off and then back on via the interface. No change. Pulled unit and inspected boards. No issues found. Reset power to unit and all fans and cooling components started working. Unit had frozen control. Advised to monitor unit. Normal cooling should resume in 24hrs. Op test ok.

Near Hampton Chase, Strongsville, OH 44136
Jeff M.

Jeff M.

WASHER MAYTAG MVWB765FW2 The clutch is not releasing. The unit needs a new clutch and slide ; ordrng 1 W10734521 (slider) and 1 W10754448 (clutch)

Near Bunker Ln, Willoughby, OH 44094
Chad  P.

Chad P.

WASHER WHIRLPOOL CAE2743BQ0 Installed actuator. Ran service test mode. Op test ok.

Near Prospect St, Berea, OH 44017
Chad  P.

Chad P.

REFRIGERATOR WHIRLPOOL WRF555SDFZ05 No noise when arrived. Cycled power to unit. No changes. Inspected machine compartment. No issues. Cycled ice maker. Noises are normal. Unable to duplicate. Op test ok.

Near Whitemarsh Ln, Strongsville, OH 44149
Arthur V.

Arthur V.

REFRIGERATOR FRIGIDAIRE FGHB2844LPS Found water valve with a pin hole leak. Needs new valve. Tons of rust on back of unit but i cant see where water is coming from. Need to replace water valve so water can be turned on before finding any other leaks. ; ordrng 1 242253002 (valve-water)

Near Donna Dr, Ashtabula, OH 44004
Jeff M.

Jeff M.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Installed new part unit op tested good

Near Lucretia Ct, Mentor, OH 44060
Dan H.

Dan H.

DISHWASHER WHIRLPOOL WDT720PADM2 "Customer complaint that unit is not cleaning dishes and not drying, placed glasses upright in racks and started normal wash cycle, wash motor never started, wash motor is recieving 120vac, unit needs new sump assembly ; ordrng 1 WPW10671941 (pump&motor)"

Near John Edward Dr, Mantua, OH 44255
Corina B.

Corina B.

WASHER CROSLEY CAW9244XQ2 CC that the water does not go into the unit. Ran diag F7E5 – SHIFTER FAULT. Ran a manual test water went into. Started a normal load and the unit started to put water in then stopped. Checked the shifter ng. Replaced the shifter from t/s. Optest ok. ; used 1 WPW10006355 (ACTUATOR) from stock

Near E 110th St, Cleveland, OH 44108
Chad  P.

Chad P.

REFRIGERATOR WHIRLPOOL WRS555SIHV00 Found self tapping valve for shut off. It is failing. Advised Cust this needs to be replaced. Unit checks good. Op test ok.

Near Rosewood Ln, Strongsville, OH 44136
Jeff M.

Jeff M.

RANGE MAYTAG MER8775AS0 Installed new part unit op tested good

Near Lloyd Rd, Wickliffe, OH 44092
Jeff M.

Jeff M.

WASHER MAYTAG MVWC565FW0 Installed new part unit op tested good

Near Arrowhead Ave, Cleveland, OH 44119
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRT541SZDM00 The issue resolved itself. I took the back wall out what ice did form melted on its own

Near Mentor Avenue, Willoughby, OH 44094
Jeff M.

Jeff M.

WASHER WHIRLPOOL MVWX655DW1 Installed new part unit op tested good

Near Garden Rd, Willoughby, OH 44094
Arthur V.

Arthur V.

DISHWASHER MAYTAG MDB4949SDZ0 Replaced tub assy. Op test good

Near Dillon Dr, Ashtabula, OH 44004
Arthur V.

Arthur V.

WASHER WHIRLPOOL WTW5000DW1 Found cold water just trickling in. Replaced water valve and recalibrated unit. Passed. Unit op test good now. Cold water flowing properly ; used 1 W11210459 (VALVE) from stock

Near W Monroe Cir, Jefferson, OH 44047
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRT311FZDW00 "Customer complaint that unit is not cooling properly and of condensation in fresh food section , fresh food section temperature at 49 degrees, freezer section temperature at 25 degrees , evaporator fan is running, compressor and condenser fan are running, good frost pattern on evaporator, unit needs new thermostat and fan kit; ordrng 1 W10866230 (thermostat) and 1 W10916494 (blade-fan)"

Near Great Oaks Pkwy, Independence, OH 44131
Brian B.

Brian B.

DRYER WHIRLPOOL MED5820TW0 "Dryer not starting. Found burned cord and terminal block. Replaced block from t/s.. replaced cord from surplus stock. Customer paid for cord as it is not part of machine. Ran test cycle. Op test ok. Placed unused parts into surplus stock.; used 1 279320 (BLOCK-TERM), and 1 WX09X10004 (DRYER CORD 2048) from stock"

Near Lewis Dr, Lakewood, OH 44107
Brian B.

Brian B.

WALL OVEN COMBO WHIRLPOOL WOC54EC0AS00 Pulled wall oven.. Replaced listed parts.. tested oven. Optest ok.. brought back core for return.

Near Linda St, Rocky River, OH 44116
Brian B.

Brian B.

REFRIGERATOR WHIRLPOOL KSC24C8EYY02 "CC that Icemaker not working. Checked temps, 1 deg in freezer 38 ff, normal. Found I/m jammed. Removed cube. Per ser pointer, you should replace I/m. Customer does not want to replace at this time. SC good for 30 days."

Near Sonoma Ct, Westlake, OH 44145
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 The railings in the freezer or not sliding smoothly. Hard to open and close ; ordrng 2 WPW10120018 (RAIL)s

Near N Ashwood Ln, Painesville, OH 44077
Brian B.

Brian B.

RANGE WHIRLPOOL AER6303MFS1 Replaced control. tested oven. Op test ok. Brought back core for return.

Near Bristol Ln, North Olmsted, OH 44070
Dan H.

Dan H.

REFRIGERATOR FRIGIDAIRE HS2631PF4A "Customer complaint that unit is not making ice, confirmed, found a piece of foam lodged in fill tube blocking water flow, removed, cycled ice maker, ice maker cycled and filled, op test good"

Near Randolph Rd, Mogadore, OH 44260
Arthur V.

Arthur V.

REFRIGERATOR FRIGIDAIRE FFSS2614QS1A Found ice maker selonoid open. Needs replaced. Est = 89.95sc. 98.00labor. 18.99 shipp. 68.75 parts for 1- 242252702. Total est 296.06. Cust does not want repaired Will repair it himself

Near Bowhall Rd, Painesville, OH 44077
Dan H.

Dan H.

REFRIGERATOR FRIGIDAIRE FFHS2611PFEA "Customer complaint that unit is leaking at front corner, confirmed, found water leak at valve connections from supply line, advised customer they need a plumber to repair supply line, unit is operating as designed"

Near Whittier Dr, Kent, OH 44240
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRB329DMBW00 "Customer complaint that unit is not making ice and door doesn’t close itself,, found hollow ice maker cubes in ice bin, customer has self piercing saddle valve, advised customer that they need a plumber to replace saddle valve with ball valve, leveled unit, op test good"

Near Sunrise Dr, Kent, OH 44240
Chad  P.

Chad P.

RANGE KITCHENAID KODE500ESS03 Found small scuff in the porcelain on the front left oven bottom. Advised it is cosmetic and will not hurt the performance of the oven. Okay to use as normal. If mark worsens please contact kitchenaid back for service.

Near Hillbrook Ovl, Brecksville, OH 44141
Chad  P.

Chad P.

WASHER WHIRLPOOL WTW4816FW2 "Ran entitlement for pop. Checks good. Found GEARCASE leaked oil onto belt and shifter. Needs GEARCASE, shifter and belt. ; ordrng 1 W10913953 (ACTUATOR) and 1 W11255272 (GEARCASE) and 1 WPW10006384 (BELT)"

Near Lotus Dr, Cleveland, OH 44128
Chad  P.

Chad P.

REFRIGERATOR WHIRLPOOL WRF555SDFZ02 "Found unit going through partial defrosts. Forced a defrost and changed defrost cycle setting. Found door broken on receiver. Needs door replaced. Advised on time frame to get door. If any issues meantime contact us back for service. ; ordrng 1 W10910854 (DOOR, RH) and 1 WPW10393265 (BADGE)"

Near E Schaaf Rd, Brooklyn Heights, OH 44131
Chad  P.

Chad P.

REFRIGERATOR KITCHENAID KRFF302EBS00 Installed plastic square on the door. Op test ok. Advised 24 hrs for basket to fill. ; used 1 WP2177331 (DOOR SPACER) from stock

Near Middlebrook Blvd, Brook Park, OH 44142
Arthur V.

Arthur V.

REFRIGERATOR FRIGIDAIRE FFHS2611PFEA Replaced ice door parts. Op test good

Near OH-534, Rock Creek, OH 44084
Chad  P.

Chad P.

RANGE WHIRLPOOL WFG515S0EW Found regulator not sending gas to bake or broil. Needs replaced. ; ordrng 1 WPW10602001 (REGULATOR)

Near Myron Ave, Cleveland, OH 44103
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRT314TFDW00 Replaced the parts listed. Optest ok. No water to unit.

Near Beckman Ave, Cleveland, OH 44104
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Customer complaint that unit is leaking from above water dispenser and ice maker, confirmed, found guest fitting at dispenser loose, reset connection, no leak, found fill valve failed in open position, unit needs new fill valve; ordrng 1 WPW10279866 (valve-inlt)"

Near Randolph Rd, Bedford Heights, OH 44146
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL GB2FHDXWQ02 cC that there is frost in the freezer. Found the lt hand of the gasket is not touching the frame. Steamed out the freezer and the gasket. Vaselinedthe gaskets. Optest ok

Near Shaker Blvd, Cleveland, OH 44120
David R.

David R.

MICROWAVE WHIRLPOOL WMH31017FB Replaced harness. Op test ok.

Near Taylor Blvd, LaGrange, OH 44050
Macaulay G.

Macaulay G.

REFRIGERATOR MAYTAG MBF2258FEZ01 "Replaced ice maker, fill tube, and ice maker tube. All tested ok. Put mitigation mat under refrigerator."

Near Mills Creek Ln, North Ridgeville, OH 44039
Corey L.

Corey L.

DRYER MAYTAG MGDB850WQ0 "Customer complaint heat not workin on normal cycle, confirmed, ran diagnostics found f26 moisture sensor open, confirmed moisture sensor was open, timed dry heats, unit needs new moisture sensor to operate using sensor selections, customer wants to talk with wife advised to get back with office if they wanted the repair"

Near Montello Rd, Independence, OH 44131
Brian M.

Brian M.

DISHWASHER WHIRLPOOL WDF330PAHW0 Cc of unit not opening Found hinge pads broke Installed pads OP TEST OK

Near US-322, Windsor, OH 44099
Corey L.

Corey L.

WASHER MAYTAG MVWB765FW0 "Installed new part, op test no good, lid lock shocking when touched, ordering lid lock and calling whirlpool for tips on return visit; ordrng 1 W10810403 (lid lock assy)"

Near Forest Hill Ave, East Cleveland, OH 44112
Paul P.

Paul P.

RANGE GAS MAYTAG MGR5770ADW "Reset F9 code for rear oven burner wiring short. Tested burner and oven operation, working properly now."

Near Remora Blvd, Brook Park, OH 44142
Macaulay G.

Macaulay G.

REFRIGERATOR JENN-AIR JFC2290VPY1 "Replaced glides. All tested ok. Light goes out randomly. Needs light switch. Broke light bulb while changing glides. Office to order switch. ; ordrng 1 12002646 (light switch) and 1 W10119832 (housing), used 1 8009 (APPLIANCE BULB) from stock"

Near Augustine Dr, Parma, OH 44134
Corina B.

Corina B.

DISHWASHER MAYTAG MDB8979SFZ2 CC that the unit does not start. Will need a console. ; ordrng 1 W11028004 (wire)

Near Wembley Ct, Chagrin Falls, OH 44023
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF532SMHZ00 "Customer complaint that doors are uneven, leveled unit, op test good"

Near Scottsdale Blvd, Shaker Heights, OH 44122
Macaulay G.

Macaulay G.

MICRO/OVENCOMBO JENN-AIR JMW2327WS00 "Oven light does not come on and unit has lost communication with lower appliance manager board after storm. Per service pointer K8178794, office to order lower appliance manager board.; ordrng 1 WPW10292566 (cntrl-elec 286.78), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near The Bluffs, Strongsville, OH 44136
Paul P.

Paul P.

REFRIGERATOR WHIRLPOOL ART104TFDW00 "Tested refrigerator, no air flow from freezer. Found evaporator fan needed replaced. Replaced evaporator fan, from truck stock, refrigerator is now operating properly. Did not set down mitigation mat, refrigerator is in storage currently.; used 1 WP2315539 (MOTOR-EVAP) from stock"

Near Puritas Ave, Cleveland, OH 44135
Paul P.

Paul P.

DRYER WHIRLPOOL WED8000BW0 "Tested dryer, only one stored error code for L2 voltage. Checked voltages at terminal block, all good. Dryer starts, heats and ventilating properly. Did set the customer-focused dryness level to CF2, and cleaned sensors."

Near Sanford Dr, Parma, OH 44134
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KRFC300EBL01 "Door recieved has big scratch on it(see pics), reordering door; ordrng 1 13107888BQ (dor-fip bl)"

Near Elmwood Ave, Wickliffe, OH 44092
Jeff M.

Jeff M.

WASHER MAYTAG MVWB8800BW0 Tub seal is leaking. Needs new bearings stater rotor RPS sensor wash machine is leaking; ordrng 1 280146 (rotor) and 1 W10435302 (bearing) and 1 WPW10178988 (RPS) and 1 WPW10419333 (STATOR)

Near Cross Creek Dr, Mentor, OH 44060
Brian B.

Brian B.

REFRIGERATOR WHIRLPOOL WRT311FZDW00 CC that machine was not defrosting and was frosted up all over interior. Customer has had machine turned off for a few days to defrost. Tech cannot determine the issue since machine was off. Adjusted rollers and doors to make sure doors are closing properly. Problem was most likely an air leak. Advised customer to monitor and place another call if problem returns.

Near Wagar Rd, Rocky River, OH 44116
Brian B.

Brian B.

DISHWASHER KITCHENAID KDTE204GPS0 Installed listed parts. Ran calibration cycle. All functions normal. Op test ok.

Near Bunts Rd, Lakewood, OH 44107
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRF560SMHZ00 Replaced the ice maker and valve. Optest ok. Out of water mats “they are in my truck” on the 5 path floor with no elevator. Laid a receipt down as a mat. No one is occupying the unit at this time.

Near Park E Dr, Beachwood, OH 44122
Gabriel P.

Gabriel P.

WASHER AMANA NTW4516FW2 "Replace,tub ring,opt test ok"

Near Pine Hollow Blvd, Lorain, OH 44055
Corina B.

Corina B.

RANGE WHIRLPOOL WEE730H0DS0 Replaced the cooling fan. Heated oven to 350*. Optest ok. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Detroit Ave, Cleveland, OH 44113
Jeff M.

Jeff M.

RANGE MAYTAG MET8720DS01 Installed new part unit op tested good

Near Grayview Ct, Painesville, OH 44077
Arthur V.

Arthur V.

REFRIGERATOR GE GFE29HGDEBB Replaced fresh food fan motor. Cleared ice buildup. Unit fan running now. Customer to monitor

Near Fairfax Dr, Geneva, OH 44041
Chad  P.

Chad P.

REFRIGERATOR WHIRLPOOL ED5FHAXVY01 "Found compressor windings failed and tripping thermal on starter. Needs compressor replaced. Cust will likely be replacing unit. Office to not order parts unless contacted. ; ordrng 1 W10233961 (compressor,), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Crystal Creek Dr, Brecksville, OH 44141
David R.

David R.

WASHER WHIRLPOOL MVWC425BW1 "Will not start a cycle. Ran through service and manual mode. Would not go into spin or agitation. Went through steps and checks voltages and ohms for drive system. Checks from fine. Replace main control.Customer didn’t want repair. Just to pay service call. Ran total $317.15 by accident. Called and voided that. Customer paid svc $96.02. As leaving house, customer wanted the repair. Call voided the $96.02. Pvr will not let me run anymore cards. Customer to call office with another card number to order parts and pay for whole repair.; ordrng 1 W10671342 (cntrl-elec), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Eaton Blvd, Grafton, OH 44044
David R.

David R.

DISHWASHER WHIRLPOOL WDT710PAYE6 "Will not call for water. Checked connections back to control. 120v. Ordering fill valve.Customer cell phone. ; ordrng 1 WPW10327249 (water intake valve), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Nesthaven Way, North Ridgeville, OH 44039
David R.

David R.

RANGE WHIRLPOOL WOD77EC0HS Will order in new nameplate.; ordrng 1 W11178521 (NAMEPLATE )

Near Center Rd, Avon, OH 44011
Brian M.

Brian M.

WASHER MAYTAG MHW5100DC0 Called customer ordering parts needed Spoke to office miscommunication with customer and whirlpool as to what was happening ; ordrng 1 W11029844 (cntrl-elec) and 1 W11044559 (hose) and 1 WPW10448876 (switch-wl)

Near Taylor Wells Rd, Chardon, OH 44024
Dan H.

Dan H.

DISHWASHER WHIRLPOOL WDT920SADM2 "Customer complaint that upper rack is falling off, confirmed , found upper rack track broken, unit needs new tracks, customer does not want repair ; ordrng 1 WPW10460371 (track 54.87), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near McFarland Ridge, Chagrin Falls, OH 44023
Macaulay G.

Macaulay G.

REFRIGERATOR WHIRLPOOL WRF535SWBM00 "Ice maker not advancing and light switch not actuating. Office to order ice maker, harness, and light switch. Put mitigation mat under refrigerator.; ordrng 1 12002646 (light switch) and 1 W10884390 (icemaker) and 1 WPW10458985 (harns-wire)"

Near Shagbark Trail, Strongsville, OH 44149
Macaulay G.

Macaulay G.

DISHWASHER KITCHENAID KDTE334DSS0 "Sump assembly is leaking. Office to order sump assembly. Did not put mitigation mat down due to leak.; ordrng 1 WPW10455261 (pump&motor 160.40), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Beresford Ave, Parma Heights, OH 44130
Macaulay G.

Macaulay G.

REFRIGERATOR KITCHENAID KRFF302ESS01 Water reservoir is frozen and damaged. Ice maker is not advancing. Office to order ice maker and reservoir. Put mitigation mat under refrigerator.; ordrng 1 W10884390 (icemaker) and 1 W11229977 (RESERVOIR )

Near Beachwood Ave, Avon Lake, OH 44012
Chad  P.

Chad P.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Found evap iced up into fan. Needs fan harness assy and completely defrosted. ; ordrng 1 W11087438 (EVAP FAN HARNESS)

Near Sherwood Trail, Brecksville, OH 44141
Chad  P.

Chad P.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Wrong disp sent. Reordered. ; ordrng 1 W11163769 (DISP ASSY)

Near Broadview Heights, OH 44147
Corina B.

Corina B.

RANGE WHIRLPOOL WFG320M0BW0 CC that the gas line is ripped off. Found the orfice lines are broken from lifting the top up. Will need new orfice holders. ; ordrng 1 W11028738 (holder-orf) and 1 W11050487 (holder-orf) and 1 W11162117 (ORFICE) and 1 W11167099 (ORFICE)

Near Westropp Ave, Cleveland, OH 44110
Jeff M.

Jeff M.

WASHER MAYTAG MVWB835DC3 The Controls are completely dead it is getting 120 V needs new controls; ordrng 1 W11120178 (UI) and 1 W11170706 (CONTROL )

Near Hampstead Rd, Cleveland Heights, OH 44118
Arthur V.

Arthur V.

DISHWASHER KITCHENAID KDPM354GPS0 Found left side hinge bent badly. Need to order hinges also part of tub is bent where hinge sits. Needs tub and left side hinge. Cust to call Home Depot. Customer wants unit replaced. EXTRA TIME. ; ordrng 1 W10681513 (tub-dishwr) and 1 WP8534854 (hinge-door)

Near Doyle Rd, Jefferson, OH 44047
Robert A.

Robert A.

REFRIGERATOR WHIRLPOOL WRF736SDAM13 "Ran diognostics, test 56, e2 im motor lost posittion, needs i/m, tested damper, sticking open, needs damper; ordrng 1 WPW10479155 (DAMPER6194) and 1 WPW10635023 (ADAPTER/SEAL2064) and 1 WPW10764668 (ICE MAKER14841), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Chamberlain Rd, Aurora, OH 44202
Robert A.

Robert A.

DISHWASHER GE GDF520PGJ4BB "Found drain pump just humming, lines clear, needs pump; ordrng 1 WD35X20553 (DRAIN PUMP)"

Near Fairchild Ave, Kent, OH 44240
Brian M.

Brian M.

WASHER WHIRLPOOL WFW92HEFC0 Cc loud noise when runningFound noise coming from rotor - statorNeeds rotor - stator replaced; ordrng 1 W10870751 (stator) and 1 WPW10544980 (rotor)

Near Ivy Ct, Willoughby, OH 44094
Brian B.

Brian B.

M/W CONVECTION WHIRLPOOL WMH31017HS1 Micro not heating. 120v on primary winding at 770 watts. Will need new mag and diode. Office to order parts. R/s per Cust req.; ordrng 1 W10754299 (MAGNETRON ) and 1 W10886077 (DIODE)

Near Elmwood Rd, Bay Village, OH 44140
Brian B.

Brian B.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 Found freezer frosted up due to air leak. Drawer glides are sticking causing drawer to not close tight. Will replace slides.. Office to order parts.; ordrng 1 WPW10397635 (SLIDE) and 1 WPW10397636 (SLIDE)

Near Andrus Ave, North Olmsted, OH 44070
Brian B.

Brian B.

REFRIGERATOR FRIGIDAIRE FGHS2631PF4A "Found machine not cooling properly . Checked temps , 50 ff, 29 freezer. Removed back panel. Found bugs under machine and in control board. Water lines and wiring have been chewed through under machine. Machine cannot be repaired.; saved tckt"

Near Thornhill Dr, Cleveland, OH 44108
Robert A.

Robert A.

RANGE WHIRLPOOL JDS9860AAP "Cc f9 now does not work, Found when any key is pressed, off showes in disp, unable to get into diognostics f9 is lock motor, lock nlaOp test okCust to replace; ordrng 1 74005675 (DOOR LATCH NLA 132.90) and 1 WP5760M301-60 (CONTROL 98724), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Lucerne Dr, Chagrin Falls, OH 44023
Robert A.

Robert A.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Door seals good, Found lower mullion cold, but turned on, needs mullion; ordrng 1 W10492234 (BRACE MULLION)"

Near Tulip Ln, Chagrin Falls, OH 44023
Macaulay G.

Macaulay G.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 Installed new handles and adjusted doors. Put mitigation mat under refrigerator. Order touch up paint. Damaged during delivery.; ordrng 1 511873 (paint)

Near Flagler Dr, Olmsted Township, OH 44138
Jeff M.

Jeff M.

REFRIGERATOR KITCHENAID KRFF507ESS0 Power supply board doesn’t belong to this fridge I took the part number off of the board in the fridge. The door that was sent has a gray interior this model number does not give the option of a gray or white interior. Re-order freezer door the white is a standard ; ordrng 1 LW10708432 (dor-fip ss) and 1 W10830288 (LED CONTROL )

Near OH-45, Austinburg, OH 44010
Paul P.

Paul P.

WASHER WHIRLPOOL WTW5000DW0 "Checked for error codes, only found a common stuck key (F2E1) code. Ran automatic and manual test modes, valves coming on correctly. Tested ohms on valves, over 200 ohms above resistance range, will need new valve assembly. Replaced valve assembly. Tested fill on washer. Still not at recommended levels, office to order control.; ordrng 1 W10634026 (cntrl-elec), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Parkside Dr, Brooklyn, OH 44144
Paul P.

Paul P.

WASHER MAYTAG MVWC416FW0 "Tested washer, it will need a lid lock assembly, also the power cord has no ground connection to the washer, will need replaced. Office to order a power cord and lid lock assembly, and two latch screws. Note, even though the lid lock is truck stock, better to have one sent since this will need to be a return visit. Did not set down mitigation mat, washer is in basement near floor drain.; ordrng 1 W10838613 (lid lock assembly) and 1 W10877409 (power cord) and 2 WPW10273971 (screw)s"

Near E 66th St, Cleveland, OH 44127
Corina B.

Corina B.

WASHER WHIRLPOOL WTW7500GC0 Parts have not arrived. ; schdld next appmnt for 9/25 TUE !

Near Mayfield Rd, Cleveland Heights, OH 44118
Robert A.

Robert A.

REFRIGERATOR WHIRLPOOL GD5PHAXMS10 "Found drawer glide/ cover in ff broken, back of drawer broken, also glide in frz broken; ordrng 1 W10508993 (COVER) and 1 WP2188656 (DRAWER) and 1 WP2261448 (L TRACK)"

Near Ashton Trail, Chardon, OH 44024
Arthur V.

Arthur V.

WASHER WHIRLPOOL WTW8040DW1 Found unit getting a f5e3 error. Latch continues to unlock over and over. Needs latch and main control ; ordrng 1 W10810403 (latch) and 1 W10916647 (CONTROL )

Near W 43rd St, Ashtabula, OH 44004
Dan H.

Dan H.

DRYER WHIRLPOOL MGDB835DW4 "Customer complaint that unit is not starting just check lint screen light flashing, customer was pressing start button once, showed customer that you have to hold the start button, started normal dry cycle, unit is operating as designed"

Near Pinehill Dr, Mentor-on-the-Lake, OH 44060
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Installed new deli drawer lid mounts, op test good, customer cannot find proof of purchase , ran entitlement for purchase date"

Near Portage Dr, Eastlake, OH 44095
Chad  P.

Chad P.

REFRIGERATOR JENN-AIR JS42PPFXDA Installed switches. Op test ok.

Near Lake Charles Dr, Independence, OH 44131
David R.

David R.

WASHER WHIRLPOOL MFW9700SQ1 Replaced pump and bellow. Op test ok

Near Shupe Ave, Amherst, OH 44001
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WTW5000DW1 "Found same error code,found drain push in pipe all the way it wasn’t properly installed it could be the reason for error code no fill long fill,it explain that drain hose has to be 4.5 in on pipe otherwise it won’t get it proper air flow explain customer what to do"

Near Meadow Lark Dr, Lorain, OH 44053
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRF989SDAM00 Evacuated r134a Installed compressor dryer and evap Ran 30 inch vac for 20 min Filled unit with 5.5 oz of r134a Frost and cool returned OP TEST OK Advised to let cool for 48 hours

Near Ashtabula Point, Roaming Shores, OH 44084
Gabriel P.

Gabriel P.

ICEMAKER WHIRLPOOL WRF560SEYM04 "Replace icemaker jump started,opt test ok"

Near Thelma Dr, Sheffield Lake, OH 44054
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WTW4800BQ0 "Ran diagnostics found error code f7e6 motor faulty,and f7e5 shifter faulty and f5e2 lid lock faulty,and f5e3 lid unlock faulty,checking underneath washer saw some burning little spot on motor try to ran drain and spin lid lock click for 7 time this machine going to need new motor lid lock and shifter giving customer and estimate total $578.33 customer will not fix ,do not order parts did not leave water mat do to concrete basement"

Near Caroline Ave, Lorain, OH 44055
Brian M.

Brian M.

WASHER MAYTAG MVWB725BW0 "Cc that unit is loud Found grease on floor from bearing, Found bearing loud Customer does not want to repair at this time Customer paid 96.02"

Near Falcon Ridge Rd, Chesterland, OH 44026
Brian M.

Brian M.

WASHER WHIRLPOOL WTW5000DW1 Installed control Ran auto test and calibration

Near Chatham Dr, Aurora, OH 44202
Dan H.

Dan H.

DRYER WHIRLPOOL MGDB835DW3 "Installed new felt seal, op test good"

Near Hilliary Ln, Aurora, OH 44202
Brian M.

Brian M.

WASHER MAYTAG MHWC7500YW0 Installed control Ran auto test OP TEST OK

Near Commodore Cove W, Aurora, OH 44202
Dan H.

Dan H.

REFRIGERATOR GE GFE28GSKDSS "Customer complaint of loud noise, Ran service test cycle, started fresh food section evaporator fan , freezer section evaporator fan, ice box fan, deli drawer fan, condenser fan, ice maker harvest cycle and compressor , no unusual noises heard, unit is operating as designed"

Near Cochran Rd, Aurora, OH 44202
Brian M.

Brian M.

WASHER WHIRLPOOL WTW5000DW1 Installed control Ran auto test and calibration

Near Chatham Dr, Aurora, OH 44202
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Customer complaint that unit is leaking from dispenser , found an ice cube stuck between ice door and chute, keeping ice door open, dispensed ice, watch a cube get stuck in the ice door twice, no damaged parts to ice dispenser(chute or door), called whirlpool techline spoke to Leon , techline states no repair can fix this, unit is operating as designed , file number 7723012539"

Near Silkwood Ln, Solon, OH 44139
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRS325SDHV00 "Installed new control, op test good"

Near Solon Rd, Solon, OH 44139
Dan H.

Dan H.

M/W CONVECTION WHIRLPOOL WMH53520CB5 "Installed new magnetron , op test good"

Near Augustine Dr, Parma, OH 44134
Macaulay G.

Macaulay G.

DRYER KENMORE 110.780628 Needs vent cleaned.

Near Timber Lake Dr, Strongsville, OH 44136
Macaulay G.

Macaulay G.

DRYER GE GTDP490GD6WS Replaced bearing kit. All tested ok.

Near Hearthstone Rd, Parma, OH 44134
Macaulay G.

Macaulay G.

WASHER WHIRLPOOL NTW4600YQ1 "Customer complaint of after unit fills, it does nothing else. Found shifter fault. Replaced shifter from truck stock. Ran calibration cycle. All tested ok. Put mitigation mat under washer.; used 1 WPW10006355 (ACTUATOR) from stock"

Near Parkmount Ave, Cleveland, OH 44135
Macaulay G.

Macaulay G.

REFRIGERATOR AMANA MFI2067AES12 "Put in new chute, found that this was not the issue as well. Only leaving one other option, low voltage board 67006294. This part is no long available. Spoke with AB, instructed to inform customer that we will refund all but the service charge. Management will review call."

Near W 220th St, Fairview Park, OH 44126
Macaulay G.

Macaulay G.

RANGE KITCHENAID KSEG700ESS2 Heat escaping from around door. Found door was not on properly. Corrected issue. Tested ok.

Near Heron Bay, Avon Lake, OH 44012
Macaulay G.

Macaulay G.

WASHER MAYTAG MAH8700AWW Found water not draining. Drain pump had debris in it. Removed debris. All tested ok. Spinning and draining properly.

Near Truxton Pl, Avon, OH 44011
Chad  P.

Chad P.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Found gap in freezer door gasket. Steamed and conformed gasket. Op test ok.

Near Woodwalk Dr, Brecksville, OH 44141
Chad  P.

Chad P.

DISHWASHER KITCHENAID KUDS03FTWH3 Installed control and disp. Op test ok.

Near Jacqueline Dr, Parma, OH 44134
Chad  P.

Chad P.

DISHWASHER KITCHENAID KDFE304DBL0 Found glass in pump. Removed and ran normal wash. More glass got into pump. Removed again and ran normal wash. Op test ok.

Near W Sprague Rd, Broadview Heights, OH 44147
Chad  P.

Chad P.

DRYER AMANA NED4600YQ1 Found thermal open. Replaced and cycled heat. Op test ok. Unit buzzing. Tech removed coins as a courtesy.

Near Creekwood Ln, Strongsville, OH 44136
Chad  P.

Chad P.

RANGE WHIRLPOOL WFG320M0BB2 Installed probe. Found microwave and oven on the same circuit. This cannot be. The microwave needs to be on an independent circuit. Probe checks good that was replaced. The most likely cause is interference to the oven from the microwave. Advised customer to have an electrician out to correct this issues.

Near North Greystone Drive, Strongsville, OH 44149
Corina B.

Corina B.

RANGE WHIRLPOOL WFC310S0EW1 Replaced the switch and the hinges. Optest ok.

Near Acacia Park Dr, Lyndhurst, OH 44124
Corina B.

Corina B.

WASHER WHIRLPOOL NTW4516FW2 Replaced the control and lid latch. Ran a calibration. Optest ok.

Near E 117th St, Cleveland, OH 44108

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