We serviced a
AMANA REFRIGERATOR
Model ABB2222FEQ
Near Cleveland, OH 44135
Marie V
Job Details: 07/12/2022
"Cc that the freezer is working but fresh food is not. Took temps 60* fresh food and -3 freezer. Verify from pin j1 pin 3 to 5 has continuity , amd pin j13 to neutro pass, unit needs control. Replaced from T/S. Defrosted all ice from evaporator and freezer light, also programmed unit to 01 by label. Op test ok; used 1 WPW10503278 (CNTRL-ELEC), and 1 8009 (APPLIANCE BULB) from stock"
We serviced a
GE DRYER
Model GFD55GSSN0WW
Near Mentor, OH 44060
Joe O
Job Details: 07/12/2022
Cc: not startingFound unit in program mode. Programmed unit. Tested. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WFG320MOBS3
Near Ashtabula, OH 44004
Dan H
Job Details: 07/12/2022
"Installed new igniter, op test good"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FG4H2272UF
Near Painesville, OH 44077
Brian M
Job Details: 07/12/2022
Cc er ce error on door and no ice is coming out and deli drawer stopped working Found deli drawer to have wires corrosion and board sitting in water Er CE is control miscommunication caused by main control and ui Needs deli board and drawer and control boards Office to schedule parts not in stock ; ordrng 1 5304527898 (Overlay) and 1 5304531769 (Control) and 1 5304531709 (Door) and 1 5304519196 (Panel) and 1 5304528575 (Control) and 1 5304531885 (Control) and 1 5304519114 (Control) and 1 5304519115 (Control)
We serviced a
SAMSUNG DRYER
Model DV45K7600EWA3
Near Painesville, OH 44077
Brian M
Job Details: 07/12/2022
"Cc of noise Heard rollers banging and idler pulley squeaking Advised on rollers and idler, belt replacement ; ordrng 4 WPW10177428 (support)s and 1 6602-001655 (Belt) and 1 DC93-00634A (Idler), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Fairview Park, OH 44126
Angel
Job Details: 07/12/2022
Noticed when i got here that call was not confirmed but called customer and he was trying to get a hold of his nanny to keep the appointment but had no luck so he would either get in contact again with us or if office can reach out to set up another appointment.
We serviced a
JENN-AIR RANGE
Model JDR8895AAS
Near Thompson, OH 44086
Brian M
Job Details: 07/12/2022
"Cc unit not powering on Found control board damaged Needs control ; ordrng 1 WP5701M796-60 (clockswit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5640XW2
Near Wickliffe, OH 44092
Manny
Job Details: 07/12/2022
"Cc unit not starting, and no locking or sensing, ran diagnostics and found code F5e1 for lid lock issues, replaced latch with TS# w10404050; used 1 W10404050 (LATCH), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Ashtabula, OH 44004
Dan H
Job Details: 07/12/2022
"Customer complaint that unit is leaking, found unit leaking from household drain, advised customer that they need a plumber to repair , unit is operating as designed ."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Solon, OH 44139
Jason N
Job Details: 07/12/2022
"Cc unit doesnt advance cyclesRan diagnostics, found code f7e1 for basket speed fault. Ran auto test, all functions passed. Replaced actuator using truck stock part. Reran auto test. Unit powered off during spin cycle, lid unlocked and basket still spinning. Unit needs main control. ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
JENN-AIR REFRIGERATOR
Model JS48SEDUDW01
Near Brecksville, OH 44141
David R
Job Details: 07/12/2022
"Cc unit icemaker over with ice, ice dispenser not closing, questions on water dispenser. Water dispenser is good, was not pressing enough to activate switch. Door chute not closing, motor not working and pieces broke. Also found optics for icemaker not working properly. Ordering control kit for icemaker, parts needed for chute replacement. **setting as two count just in case door needs to be taken apart. ; ordrng 1 WPW10205979 (Motor) and 1 WP2305242 (Connector) and 1 WPW10546285 (Motor) and 1 2318017 (Separator) and 1 W10757851 (Control kit) and 1 WP2180353 (Door chute)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBB01
Near Garrettsville, OH 44231
Brian M
Job Details: 07/12/2022
Installed drain tube and cleared ice OP Test Ok
We serviced a
MAYTAG DRYER
Model MGD7230HW1
Near Wickliffe, OH 44092
Manny
Job Details: 07/12/2022
"Cc that unit makes a vibration noise when half way through the drying cycle, set unit to normal no noise, customer stated that only does it hen has clothes inside, she loaded the unit with towels and set it to dry, after 6 mins the unit started making a ticking noise, took unit apart and found blower wheel broken, wheel is stuck on motor, ordering motor and wheel.; ordrng 1 W11549461 (Motor) and 1 WP697772 (blower wheel)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW04
Near Wickliffe, OH 44092
Joe O
Job Details: 07/12/2022
Cc: chemical odorFound temps in unit at 5 degrees and 42 degrees(customer had unit open). Could not duplicate chemical smell. Advised customer the unit itself will not give off a chemical smell. Advised it is caused by the items in the unit left unsealed. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DBL5
Near Gates Mills, OH 44040
Joe O
Job Details: 07/12/2022
Cc: not washingFound sump assembly receiving proper power. Will not wash. Needs sump assemblyCustomer does not want to repair at this time ; used 1 W11085683 (PUMP&MOTOR) from stock
We serviced a
FRIGIDAIRE WASHER
Model ATF6700FS1
Near Jefferson, OH 44047
Dan H
Job Details: 07/12/2022
"Customer complaint that unit is not spinning, confirmed, ran diagnostics found e47(control thinks PTC circuit on door is open in spin) error code, unit does not spin in test mode, unit needs new control per tech sheet , customer does not want repair at this time; ordrng 1 137006030 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB855DW0
Near Solon, OH 44139
Jason N
Job Details: 07/12/2022
"Cc unit not spinning properly, loud noiseFound washplate free spinning, splines stripped. Unit needs washplate. Replaced using misc. truck stock part. Ran auto test, all functions passed. Op test good.; used 1 W10902814 (Impeller plate) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Cleveland Heights, OH 44118
Gabriel P
Job Details: 07/12/2022
"Ran diagnostic and found error code F0E5 off balance load delete error ran calibration and auto test pass also ran a load unit working as designed no issue found advise customer what to do when off balance,opt test ok"
We serviced a
KITCHENAID RANGE
Model KGRS505XSS02
Near Cleveland, OH 44113
Gabriel P
Job Details: 07/12/2022
"Valve not turning and switches looks good ordering valve ; ordrng 2 WPW10206287 (Valve)s and 1 WPW10206288 (Valve left front), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Eastlake, OH 44095
Corina B
Job Details: 07/12/2022
"Replaced the gearcase, control, drain pump, washplate, and slide. Ran a calibration. Started a quick wash. Opt test ok. Brought the core back for return."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Broadview Heights, OH 44147
David R
Job Details: 07/12/2022
"Cc unit leaking. Will need ice in FZ steamed and new drain tube. Putting down estimate.; ordrng 1 W10619951 (Drain tube kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model Gsc25c4eyy03
Near Westlake, OH 44145
Angel
Job Details: 07/12/2022
"Cc that unit was overflowing by the ice maker. Verified wires on bottom to make sure they were good and they were took apart cover for ice maker and found that the ice maker when it was cycling it got stuck where it calls for water causing it to keep calling for water and overflowing with water tried resetting ice maker but no luck will need ice maker replaced. Gave customer estimate and he stated he will leave like that and try finding a counter top ice maker. Charged service call.; ordrng 1 WPW10251076 (Ice maker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA DRYER
Model NED7200TW
Near Garrettsville, OH 44231
Brian M
Job Details: 07/12/2022
Installed heater and thermistor OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Ravenna, OH 44266
Brian M
Job Details: 07/12/2022
Installed pads OP Test Ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Willowick, OH 44095
Manny
Job Details: 07/12/2022
"Cc unit making a weird noise, stated they havent used it once yet, when they tried using it the unit started making a screeching noise and they stopped it right away, ran diagnostics and no codes found ran test cycle and noticed a noise when unit started draining, noise coming from a dry drain pump, unit started filling and water coming out from the bottom, found turbidity sensor not screw in causing it to leak, screwed sensor back in opt test ok."
We serviced a
WHIRLPOOL DISHWASHER
Model JDTSS247HS0
Near Chagrin Falls, OH 44022
Joe O
Job Details: 07/12/2022
Installed dispenser. Op test ok
We serviced a
MAYTAG RANGE
Model MGR5730BDW
Near Jefferson, OH 44047
Dan H
Job Details: 07/12/2022
"Customer complaint that burners and oven are not lighting, found left front burner rusted out, all other burners are working, found igniter weak, unit needs new igniter and left front burner head; ordrng 1 WP3412D024-26 (Burner head) and 1 74007498 (Igniter), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KENMORE WALL OVEN
Model 911.30169792
Near Solon, OH 44139
Jason N
Job Details: 07/12/2022
"Cc unit oven fault f3Customer stated that sometimes randomly the temperature will increase really fast on the display, the unit will beep and f3 will appear. Ran bake test to 350 degrees, temp display started at 100 degree and then read 244 degrees after a second then dropped down to 227 degrees. Verified f3 fault for temp sensor open. Unit needs oven temp sensor. Estimate only at this time. ; ordrng 1 WB21X5301 (Temp probe)"
We serviced a
GE WASHER
Model GFW550SSN0WW
Near Eastlake, OH 44095
Corina B
Job Details: 07/12/2022
CC that the unit does not start a cycle. Confirmed. Found the cold valve not opening all the way. Will need a new valve. ; ordrng 1 WH23X29538 (Valve)
We serviced a
JENN-AIR WALL OVEN
Model W276
Near Strongsville, OH 44136
David R
Job Details: 07/12/2022
"Cc unit not working. When pressing for a cycle, unit will buzz loudly. Found shorted transformer board, saw a spark on it as well when the buzzing occurred. Old unit so 95% of electrical parts are discontinued. Y704706 support circuit board NLA discontinued, Y704710 transformer assembly board NLA discontinued. All main controls are NLA discontinued as well, Y704728 clock NLA, Y712603 control panel NLA."
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near Lorain, OH 44055
Angel
Job Details: 07/12/2022
Cc that unit will power on but not start since they bought it. Verified power and it was good took unit apart to check motor and it was good found that one of the plugs on the control was unplugged reseated plug tested unit and started right up. Opt test ok.
We serviced a
AMANA DISHWASHER
Model ADB1400AGW3
Near Streetsboro, OH 44241
Brian M
Job Details: 07/12/2022
Cc unit not drying properly Ran diagnostics found no issue Customer is using jet dry and heater is working Unit is not meeting customers needs Reported concerns to whirlpool using service matters
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Streetsboro, OH 44241
Brian M
Job Details: 07/12/2022
Cc no selections are being made Needs lid lock Replaced using truck stock OP Test Ok ; used 1 W10810403 (LID LATCH) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS00
Near Cleveland, OH 44144
Gabriel P
Job Details: 07/12/2022
"Found 55.2 resistance on bi metal and 30.2 ohms on heater also when check for voltage it was only sending out 14 v ac need control kit ordering ; ordrng 1 W10878993 (Control kit), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BW2
Near Geneva, OH 44041
Dan H
Job Details: 07/12/2022
"Customer complaint that oven is not heating, confirmed, igniter is not glowing, igniter is receiving 120vac , installed new igniter, op test good ; used 1 12400035 (IGNITER) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Chagrin Falls, OH 44023
Jason N
Job Details: 07/12/2022
"Cc unit making a squeak noiseRan diagnostics, no codes stored. Ran auto test, all functions passed, no abnormal sounds heard. Started normal load with clothing. No abnormal sounds in wash cycle or spin and drain. Could not duplicate noise concern at this time."
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Chagrin Falls, OH 44022
Joe O
Job Details: 07/12/2022
Installed ice maker. Cycled. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Eastlake, OH 44095
Corina B
Job Details: 07/12/2022
"Replaced the heater. Started a cycle, no leaks. Opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Lorain, OH 44055
Angel
Job Details: 07/12/2022
Cc that unit stopped cooling every time the control in RC would stop working. Unit was unplugged when i arrived so I plugged it in to see what was going on and the ui would not respond only had lines on display would not let me do diagnostics or nothing replaced control from truck stock programmed control and everything started working up again. Explained to customer to wait 24hrs for proper cooling. Opt test ok.; used 1 WPW10503278 (CNTRL-ELEC) from stock
We serviced a
GE WASHER
Model GFWH1400D0WW
Near Chagrin Falls, OH 44023
Brian M
Job Details: 07/12/2022
Cc unit not starting Found unit functioning properly at this time Ran test cycle and spin and drain Leveled unitOP Test Ok
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Geneva, OH 44041
Dan H
Job Details: 07/12/2022
"Installed new heater, op test good"
We serviced a
WHIRLPOOL WASHER
Model n/a
Near Andover, OH 44003
Jason N
Job Details: 07/12/2022
"Cc unit fault code f6e3Unit has no m/s tag. Found partial model number to reference. Ran diagnostics, verified f6e3 for communication error MCU to ACU. Cleared code and ran auto test, no power to motor, unit is not tumbling. Unit will need ACU. Customer declined repair, estimate only. ; ordrng 1 W11322903 (ACU)"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH78019HZ04
Near Amherst, OH 44001
Gabriel P
Job Details: 07/12/2022
Blower came in damage also vent has two screw drill in to microwave cannot pull unit out customer need a contractor to take screws out took pictures ; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near North Olmsted, OH 44070
Marie V
Job Details: 07/12/2022
"Cc that the unit is not cooling. Confirmed. Found evaporator frosted all the way with ice. Verify on diag, defrost heater pass, unit had connector for heater frozen inside. Cleaned them up and heater started working, added foil tape to cover them up. Defrosted all ice. Op test ok"
We serviced a
MAYTAG DRYER
Model MEDC400VW0
Near North Olmsted, OH 44070
Marie V
Job Details: 07/12/2022
"Cc that when the unit is on energy preferred and goes to less dry and cool down unit does not stops unlit is on off, also it still runs with door open. Tested unit and unit will buzz but it will not stop running, verify terminals on timer, some were supposed to be close and they were open. Unit will need new timer and door lock is broken as well. ; ordrng 1 WP8299779 (Timer) and 1 WP3406107 (Door switch), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Cleveland, OH 44111
Marie V
Job Details: 07/12/2022
Cc that the unit stopped dispensing. Confirmed. Found ice was stuck together. Explain cust if not using ice all time time it will fuse together and motor will not be able to break them loose to dispense. Corrected issue. Op test ok
We serviced a
GE DISHWASHER
Model GDT645SSN2SS
Near Elyria, OH 44035
Marie V
Job Details: 07/12/2022
"Cc that the u it is leaking. Confirmed. Found leak at the motor. Unit will need new motor. ; ordrng 1 WD19X25700 (Motor assembly), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE DRYER
Model GTD42EASJ0WW
Near Euclid, OH 44117
Manny
Job Details: 07/12/2022
"Cc unit not staying on, verified and unit no staying on when start is pressed, u it needs motor and switch.; saved tckt"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH78019HZ04
Near Amherst, OH 44001
Marie V
Job Details: 07/12/2022
"Tried to take unit down and found out that it has a long vent connected to it, will need to remo top vent in order to get unit off the wall. Cust will find someone to remove top vent in order to get it out. Also fan came in damaged. Took pics, cust will call us to make appointment. ; ordrng 1 W11409088 (Fan)"
We serviced a
MAYTAG WASHER
Model MVW6230HC2
Near Chagrin Falls, OH 44023
Joe O
Job Details: 07/12/2022
Cc: not washingFound error codes f7e1(tachometer missing or wrong signal) f7e6(motor circuit open). Found motor just humming. Replaced capacitor. Ran diagnostics test cycle. Op test ok
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Chardon, OH 44024
Joe O
Job Details: 07/12/2022
Cc: ui not allowing selectionsReplaced ui. Ran diagnostics test cycle. Tested keys. Op test ok
We serviced a
ROPER WASHER
Model RTW4516FW0
Near Mentor, OH 44060
Corina B
Job Details: 07/12/2022
"CC that the unit does not finish a cycle. Ran diag no codes. Ran a manual spin and agitate, good. Ran a calibration. Started a rinse and spin with towels. Towels are damp. Working as designed. Opt test ok. Brought parts back for return"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Cleveland Heights, OH 44121
Manny
Job Details: 07/12/2022
"Cc that unit no washing properly, stated they know that the pump its on its way but now the unit is not working at all, it makes a noise when is supposed to start washing, ran diagnostics and found code F8-E2 for inlet valve fault, ran test cy and heard the unit spraying, open the door it unit not spraying inside, unit has a crack on the pump causing it to spray water underneath, unit needs the pump motor and water valve.; ordrng 1 W11434044 (Inlet valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV03
Near Lorain, OH 44053
Angel
Job Details: 07/12/2022
Cc that on the freezer top drawer that back was not installed properly. Confirmed side rail bracket was not installed properly took off and reinstalled properly. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Grafton, OH 44044
David R
Job Details: 07/12/2022
"Cc unit would fill up with a lot of ice. Advised customer that icemaker has to reach a certain level of ice before it cuts off. Replaced icemaker and it cycled and called for water. Found that ice bin is broken apart, ordering bin and customer can install themselves. No return. ; ordrng 1 W11185686 (Ice bin)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Cleveland, OH 44102
Marie V
Job Details: 07/11/2022
Took pOPWhen arrived cust had people inside. Wants to reschedule for the end of the day. ; saved tckt
We serviced a
MAYTAG REFRIGERATOR
Model MFX2676FRZ00
Near Mentor, OH 44060
Jason N
Job Details: 07/11/2022
"Cc unit ff section not cooling, unit is running quiet and the ice maker is not working Customer stated unit ff section was in the lower 50s for several days. She rearranged things in the ff section, and the ff section is now at 40 degrees. Verified ff section running average temps 39-40 degrees. Customer states the ice maker hasnt worked for several weeks. Ran ice maker diagnostics, found code e2 for motor lost position. Ran ice maker harvest test, ice maker motor not working, unit needs ice maker. Customer declined repair. Estimate only.; ordrng 1 W11294907 (Icemaker)"
We serviced a
WHIRLPOOL WASHER
Model WTW6700TW1
Near Lorain, OH 44055
Angel
Job Details: 07/11/2022
"Cc that unit is leaking underneath. Looked underneath and found that the bearings and tub seal needs to replaced hub with screws are seized as well unit might need whole tub assembly but also notice the whole top underneath is all corroded and will need the dispenser and hoses as well and the top and some of the dispensers with hoses are discontinued spoke with BJ and stated to leave unit like this for now and he will get in contact with the warranty to see what they will do because if bearings get fixed the parts that they also need that are bad and leaking are discontinued theres no point on fixing the bearings.; ordrng 1 8565314 (Top(discontinued )) and 1 W10059180 (Dispenser(discontinued )), used 1 W10435302 (BEARING) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Willoughby, OH 44094
Corina B
Job Details: 07/11/2022
CC that the unit is not draining and the clean washer comes on. Confirmed. Found the wires are broken. Spliced the wires together. Will need a new harness. Leveled the washer. Cust stated they have never done a clean washer. Advised cust after 30 washes to clean the washer. ; ordrng 1 W11590868 (Harness)
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Euclid, OH 44117
Corina B
Job Details: 07/11/2022
"Replaced the heater. Started a cycle, no leaks from the heater. Opt test ok. He dishwasher is leaking from the left side. Cust said they have an extended warranty, advised cust to call the warranty company"
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Amherst, OH 44001
Angel
Job Details: 07/11/2022
Replaced latch tested to make sure its working properly. Opt test ok.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2612TF0
Near Montville, OH 44064
Joe O
Job Details: 07/11/2022
"Cc: leaking from freezer/ice build upFound drain tube plugged. Needs drain tube and ice cleared. ; ordrng 1 241830905 (tube-drain), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV00
Near Painesville, OH 44077
Jason N
Job Details: 07/11/2022
"Installed FF drain pan, and LED driver board. Lights still not working correctly. Found 2 LED modules out, freezer and FF section deli. Replaced LED module using customer supplied part and truck stock. Illumination restored to unit. Op test good. ; used 1 W10695459 (LED MODULE) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Garfield Heights, OH 44125
Marie V
Job Details: 07/11/2022
"Replaced drier, put unit into a vacc , no change on gages for 15 min. Recharge unit with r600 64 g. Full frost pattern on evaporator. Advice cust to allow 24 hours before restocking unit. Op test ok"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Lorain, OH 44053
Angel
Job Details: 07/11/2022
"Cc that units start button was not working. Took apart front panel and noticed that the bracket for the control was broken on one side will need control and bracket. Gave customer estimate and stated he will rather get a new unit. Charged service call.; ordrng 1 W11305293 (Brace control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID BUILT-IN M/W
Model KMBD104GSS01
Near Chagrin Falls, OH 44022
Joe O
Job Details: 07/11/2022
Installed piston and customer supplied switches. Tested. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Ashtabula, OH 44004
Jason N
Job Details: 07/11/2022
"Cc unit not drying dishes and soap not dispensing Ran diagnostics, no codes stored. Ran auto test cycle. All functions passed, heater element turned on, vent working and dispenser door opened. No issues found with unit. Ensure heated dry cycle is turned on and use rinse aid for best drying performance. Ensure detergent pods are positioned properly in dispenser so the pod does not get stuck when door opens. Unit is working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMbm00
Near Cleveland, OH 44114
Manny
Job Details: 07/11/2022
"Cc unit not cooling properly, found evap partially cover in ice, checked amp draw and unit pulling 0.11 amps while compressor is running, compressor runs for about 20 seconds then shuts off, and it keeps repeating, compressor is overheated and really hot to touch unit will need a seal system repair. Send for double labor; ordrng 1 W10507884 (compressor) and 1 W11459354 (Evaporator) and 2 WPW10143759 (dryer)s"
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JZ0
Near North Olmsted, OH 44070
Gabriel P
Job Details: 07/11/2022
"Delete error code and replace larch but latch still moving back and for will need control but part is out of stock office reach out customer wants part found,opt test ok ; ordrng 1 W11256088 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Cleveland, OH 44108
Corina B
Job Details: 07/11/2022
CC that there is a noise and the food is freezing on the top shelf. Ff 50* Fz 10*. Found the ff door has a gap. Raised the door with washes. Control had2 snowflakes raised it. Recommended setting. Unit was n a defrost when arriving. Opt test ok ; used 2 487576 () from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FZDM03
Near East Cleveland, OH 44112
Corina B
Job Details: 07/11/2022
"CC that the freezer gasket is not staying. Confirmed. Found the gasket sticking to the cabinet due to spills. Tried to put gasket back on. Falling off, liner is not tight. Found the ff gasket also falling off to due to spills. Took spills. Verbally advised cust to clean the frame and gasket to have it seal properly. Will need a new door. Office to reschedule appointment ; ordrng 1 LW10638683 (Door)"
We serviced a
KENMORE REFRIGERATOR
Model 106.553824
Near North Olmsted, OH 44070
Gabriel P
Job Details: 07/11/2022
Found evaporator frozen again check bi metal is good check heater is good need control cause is not defrosting ; saved tckt
We serviced a
MAYTAG DRYER
Model MEDB835DC4
Near Maple Heights, OH 44137
Marie V
Job Details: 07/11/2022
"Got the wrong part, will order new Ui. ; ordrng 1 W11158457 (Console ui)"
We serviced a
WHIRLPOOL WASHER
Model LSQ9564JQ0
Near South Euclid, OH 44121
Manny
Job Details: 07/11/2022
"Cc unit making a clunking noise, when agitation start, not during spin, cant duplicate noise and noises Im hearing are normal, unit is working as designed."
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Ashtabula, OH 44004
Jason N
Job Details: 07/11/2022
"Cc unit needs updated heater element installed Installed updated heater element using customer supplied pre Id part. Ran auto test, checked for leaks. Op test good."
We serviced a
AMANA DISHWASHER
Model ADB1400AGW3
Near Lorain, OH 44052
Angel
Job Details: 07/11/2022
Cc that unit would not wash only fill. Tested unit and confirmed wash pump was not turning on made sure control was sending proper voltage and it was so i replaced pump assembly tested unit. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHZ03
Near Lyndhurst, OH 44124
Manny
Job Details: 07/11/2022
"Cc unit freezing in the Ff section, found damper stuck open and control changes temps on its own. Ordering control and damper.; ordrng 1 WPW10594329 (Damper diffuser) and 1 WPW10677146 (cntrl-elec)"
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Strongsville, OH 44149
David R
Job Details: 07/11/2022
"Replaced drain pump and element. Ram diagnostics. Good, Op Test Ok"
We serviced a
MAYTAG WASHER
Model MVWB850YW1
Near Aurora, OH 44202
Corina B
Job Details: 07/11/2022
"CC that there is a rattling noise. Confirmed. Found the drain pump propeller broken will need a new drain pump. Cust does not want to repair ; ordrng 1 WPW10403802 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Chesterland, OH 44026
Joe O
Job Details: 07/11/2022
"Cc: noise in ff section, freezing in ff sectionFound noise is from damper. Advised customer this is a normal noise as damper opens and closes. Found temps in ff section at 38-42 degrees. No freezing temps. Unit functioning as designed. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Mentor, OH 44060
Joe O
Job Details: 07/11/2022
Installed element. Tested. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Lorain, OH 44052
Angel
Job Details: 07/11/2022
Went to replace heater and found that heater was already updated. Explained to customer. Opt test ok.
We serviced a
N/A N/A
Model WOC54EC0AS00
Near Beachwood, OH 44122
Manny
Job Details: 07/11/2022
"Cc unit keeps going on and off stated they have to turn the power off and on so the unit can operate, for code F6e0 for issues communicating, unit will need microwave and oven controls. Schedule next appointment as a 2 count.; ordrng 1 WPW10486188 (cntrl-elec micro) and 1 WPW10632435 (cntrl-elec oven)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near North Royalton, OH 44133
David R
Job Details: 07/11/2022
Cc unit not starting when holding start button. Customer holding start button longer then needed. Advised to just press and let go and unit will start correctly. Replaced main control. Ran diagnostics and calibration. Unit good. Op Test Ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Cleveland, OH 44102
Marie V
Job Details: 07/11/2022
Took pOPWhen arrived cust had people inside. Wants to reschedule for the end of the day. ; saved tckt
We serviced a
WHIRLPOOL DRYER
Model WHD560CHW2
Near Cleveland, OH 44113
Marie V
Job Details: 07/11/2022
"Cc that the unit will not spin. Started unit, started spinning . Ran diag, no error codes. Unit is working as designed, op test ok"
We serviced a
WHIRLPOOL DRYER
Model WCD3090JW
Near Cleveland, OH 44113
Marie V
Job Details: 07/11/2022
Cc that the unit is leaking. Started unit. Verify drain hoses. Couldnt find leak. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Ashtabula, OH 44004
Jason N
Job Details: 07/11/2022
Discharged refrigerant. Installed filter drier. Pulled vacuum on system to 28 in/hg. Recharged system with 68g. Of r600a. Unit starting to cool. Op test good.
We serviced a
MAYTAG DRYER
Model MGDC465HW1
Near Ashtabula, OH 44004
Jason N
Job Details: 07/11/2022
"Cc unit making terrible noise and not workingFound drum not turning easily by hand. Pulled front panel, found front motor mount broke away from motor and sitting at an angle. Unit needs drive motor. ; ordrng 1 279827 (Drive motor)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Independence, OH 44131
David R
Job Details: 07/11/2022
"Replaced bottom door seal, gasket. Adjusted leveling legs up. Ran diagnostics, good, no leaks so far. Ran normal cycle, good hear some noises from pump wash motor but ended up going away and havent heard them after still testing, good, cleared out debris on spray arms as much as possible. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHW05
Near Cleveland, OH 44105
David R
Job Details: 07/11/2022
"Cc unit in FZ ice up at top, no light. Found gap on gasket, cleared all ice. Used heat gun to correct gasket. Cleared ice from door switch, good. Also advised customer to make sure to firmly close door so no gaps will occur. Unit is good. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Avon, OH 44011
Angel
Job Details: 07/11/2022
Called customer an hour before and customer stated that they wanted to cancel the appointment because they fixed unit themselves.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Moreland Hills, OH 44022
Corina B
Job Details: 07/11/2022
CC that the unit is not making ice. Confirmed. Cycled ice maker water valve not turning on. Replaced the ice maker from t/s. Cycled and filled. Opt test ok ; used 1 W10882923 (ICE MAKER ASSY) from stock
We serviced a
KITCHENAID DBL WALL OVEN
Model KODE500ESS02
Near Chagrin Falls Township, OH 44022
Manny
Job Details: 07/11/2022
Cc unit not heating on the top oven , set unit to bake at 350, unit will not go up on temperature, bake element is operational broil element has no continuity, unit will need upper broil element.; ordrng 1 W10804429 (elmnt-brol), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Perry, OH 44081
Joe O
Job Details: 07/11/2022
Cc: not powering onFound unit would not power on. Found no stored error codes. Found indicator on control. Needs control and uiParts show out of stock. Office to reschedule Entitlement shows goods issue date under 1 year; ordrng 1 W11591400 (Ui) and 1 W11583890 (Control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Mayfield, OH 44143
Corina B
Job Details: 07/11/2022
CC that the unit is leaking. Confirmed found the bushing missing.; ordrng 1 W11537778 (Heater)
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Bedford, OH 44146
David R
Job Details: 07/11/2022
"Leveling legs needed adjusted. Customer base board would not fit. Corrected, good, Op Test Ok"
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Lakewood, OH 44107
Angel
Job Details: 07/11/2022
Cc that unit was not starting. Found door switch broken replaced from truck stock tested unit. Opt test ok.; used 1 WPW10569603 (DOOR SWTCH) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Ashtabula, OH 44004
Jason N
Job Details: 07/11/2022
"Installed updated heater element. Ran auto test, checked for leaks, op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Madison, OH 44057
Joe O
Job Details: 07/11/2022
"Cc: not making iceFound unit is making ice, making small cubes. Found temps in freezer at -2 degrees, ff at 38 degrees. low pressure at water dispenser. Pulled filter found water pressure returned. Advised customer to replace filter. Replaced ice maker. Op test ok"