Service History 72 - Fred's Appliance

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Eastlake, OH 44095

Joe O

Job Details: 01/11/2023

"Cc: not spinningFound hub worn. Attempted to pull wash plate, wash plate will not come out. Wash plate will need cut or broke out. Needs hub and wash plate. Advised customer unit could potentially need gear case as well. Customer does not want to repair at this time; ordrng 1 W10902814 (washplate) and 1 W10528947 (drive hub kit), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model MEDC555DW2

Near University Heights, OH 44118

Corina B

Job Details: 01/11/2023

"CC that the unit is not getting hot. Confirmed. Checked power at the terminal block, good. Checked the heater, open. Replaced the heater from t/s. Started a cycle, cycling properly. checked outside vent, does not have good airflow. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Recommended dryer vent wizard. Opt test ok ; used 1 279838 (ELEMENT) from stock"

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Willoughby Hills, OH 44094

Joe O

Job Details: 01/11/2023

Installed control. Ran auto test and calibration. Op test ok

We serviced a

FRIGIDAIRE STACK W/D

Model FFLG3900UW1

Near Strongsville, OH 44136

Marie V

Job Details: 01/11/2023

Replaced control. Tested dryer and washer. Both are working properly. Op test ok

We serviced a

MAYTAG DRYER

Model LDG8424AAE

Near Mentor, OH 44060

Dan H

Job Details: 01/11/2023

"Installed new idler pulley, op test good"

We serviced a

GE WALL OVEN

Model PK7500SF3SS

Near Chardon, OH 44024

Joe O

Job Details: 01/10/2023

Installed blower fan and sensor. Ran test bake both ovens. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW09

Near Willoughby, OH 44094

Joe O

Job Details: 01/10/2023

"Cc: not coolingFound temps in freezer at -4 degrees, ff at 34 degrees. Found unit has good frost pattern. Found temps set to colder temps. Set temp to recommend. Unit functioning as designed. Op test ok Customer showed pop"

We serviced a

KENMORE DRYER

Model 1106182000

Near Shaker Heights, OH 44120

Manny

Job Details: 01/10/2023

"Cc unit not working and making noise, verified and unit making a really loud noise, took apart and found belt broken and rollers hard to rotate, unit needs repair kit, customer will contact wpl and ask them for the parts; ordrng 1 4392065 (dryer repair kit), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID RANGE

Model KFEG500ESS4

Near Mentor-on-the-Lake, OH 44060

Dan H

Job Details: 01/10/2023

"Customer complaint of burning smell, started bake for 350 degrees, unit heated, there is a burning food like smell, nothing found burned in oven cavity, under cooktop behind back and sides, found possible evidence of a mouse nest, unable to access to remove, unit is operating as designed, advised customer to clean oven"

We serviced a

WHIRLPOOL DRYER

Model WGD7600XW0

Near Beachwood, OH 44122

Corina B

Job Details: 01/10/2023

CC that there is a noise when running. Confirmed. Found the idler pulley seized. Replaced the pulley and the rollers from t/s. Opt test ok ; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Windham, OH 44288

Brian M

Job Details: 01/10/2023

Cc unit not spinning Found slider not engaging Replaced Ran auto test and calibration

We serviced a

KITCHENAID RANGE

Model KSDB900ESS1

Near Middleburg Heights, OH 44130

David R

Job Details: 01/10/2023

"Cc unit not heating in bake. Found element broken and warped. Ordering bake element. ; ordrng 1 W10779716 (Element), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HC2

Near Middleburg Heights, OH 44130

David R

Job Details: 01/10/2023

"Cc unit giving error code and not running. Found error codes. 7-1, 7-7. Ran diagnostics, not spinning or agitating. Looked underneath and found the capacitor busted a little open at seems, leaking. Replaced with capacitor from t/s. Ran diagnostics and calibration. Good. All components working. Ran a quick cycle to test. Good. Op Test Ok. ; used 1 W11395618 (CAPACITOR) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF707ESS01

Near Westlake, OH 44145

Angel

Job Details: 01/10/2023

"Cc that ff section is not cooling properly. Verified and evaporator is frozen up unit had the fan and harness replaced already but unit will need main board replaced as well as the fan and thermistor which is under warranty from last time gave customer the estimate and stated he will unplug unit and thaw it out and use it like that until he decides what he wants to do with the unit.; ordrng 1 W10843055 (Main board) and 1 W11033168 (Fan), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

CROSLEY DRYER

Model CED137SDW0

Near Berea, OH 44017

Gabriel P

Job Details: 01/10/2023

"Found heater open replace from t/s,opt test ok ; used 1 279838 (ELEMENT) from stock"

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Orwell, OH 44076

Jason N

Job Details: 01/10/2023

Cc unit is not heating Checked power from receptacle to unit. Found unit is only receiving 117v from L1 and L2 to N. Possible breaker is miswired as customer stated the breaker was just replaced recently. Advised customer to contact an electrician to investigate.

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Cleveland, OH 44111

Marie V

Job Details: 01/10/2023

"Cc that unit was flashing the red light and that the unit is not agitating properly it will not pass wash. Ran, diag no error codes. Ran auto test pass. Verify unit underneath, looks good. Unit will need control and will order cam agitator . Office will contact once they have eta on the parts; ordrng 1 W11170317 (Control) and 1 285811 (Cam agitator) and 1 W11239857 (Belt)"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS

Near Cleveland, OH 44102

Marie V

Job Details: 01/10/2023

"Replaced gas valve. Tested unit few times , no leaks.Op test ok"

We serviced a

GE RANGE

Model JBP80DM2BB

Near Berea, OH 44017

Gabriel P

Job Details: 01/10/2023

Customer complaint that her hot surface light sometimes blinks turn burner on and is not blinking is staying on also she said that her oven is cooking on even try looking for any short on element but is good turn bake on and preheat oven is working read 356 degrees unit working as design

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS03

Near Parma, OH 44134

Corina B

Job Details: 01/10/2023

Installed the gasket. Opt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM

Near Brooklyn, OH 44144

Gabriel P

Job Details: 01/10/2023

"Found compressor overheating check amp it was 9 .54 need compressor and filter dryer giving estimate customer will not repair ; ordrng 1 W10507884 (Compressor) and 1 W11490399 (Filter), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Brecksville, OH 44141

David R

Job Details: 01/10/2023

"Cc unit throwing error codes and loud noise. Error codes 8/4, 9/2. Found drain pump stalling and not draining properly causing issues. Also zip tied drain hose to loop by disposal. Will need drain pump. Ordering. ; ordrng 1 W11462456 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Independence, OH 44131

David R

Job Details: 01/10/2023

"Cc unit not making ice. Temp reads about 35* for FF and -2 for FZ. Ice is turned on. Ran through do for icemaker. Test 1 and 2 good. All fans working. Test 7 turned to step 2 automatic 8 hr defrost. Test 15, sensor working. Test 19, getting 115vAC from control to icemaker fill tube and fascia heater. Test 36 fan working. Test 37 thermistor pass. Test 56, E3 error code. Heater timeout. Ran test 59, icemaker cycled. Ran test 45, icemaker did fill. Would suggest replacing icemaker and fill ice tube heater. Gave estimate to customer. Do not order parts.; ordrng 1 W11087201 (Heater) and 1 W11579560 (Icemaker), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN502ESS02

Near Chagrin Falls, OH 44022

Corina B

Job Details: 01/10/2023

"CC that the ice maker is not working. Confirmed. Checked the arm, good. Checked the control to ice maker 13 volts. Will need a new control, ice maker, heater. ; ordrng 1 WPW10739408 (Control) and 1 W11215550 (Extension) and 1 W11397192 (Ice maker) and 1 W11251736 (Arm) and 1 WP2221240 (Heater)"

We serviced a

WHIRLPOOL RANGE

Model WFE505W0HW0

Near Chagrin Falls, OH 44023

Corina B

Job Details: 01/10/2023

CC that the cooktop shattered when putting a lid down on the cooktop. Confirmed. The cooktop is broken. Called safety beonna. Sent pictures to safety ; ordrng 1 W11175877 (Cooktop)

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHW0

Near Mentor, OH 44060

Dan H

Job Details: 01/10/2023

"Installed new valve, op test good"

We serviced a

GE WASHER

Model GTW460ASJ4WW

Near Huntsburg, OH 44046

Jason N

Job Details: 01/10/2023

"Cc unit not washing clothes and sometimes not spinningChecked under unit, gearcase leaking oil. Drive belt and pulleys are oil saturated. Quoted customer gearcase replacement. Custom declined repair, estimate only. ; ordrng 1 WH03X33729 (Gearcase) and 1 WH01X24697 (Belt) and 1 WH03X32097 (Pulley)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFW00

Near Cleveland, OH 44104

Manny

Job Details: 01/10/2023

"Cc unit not cooling in fz, verified and fz is overstuffed and evap covered in frost, removed cover and cleared ice, advise customer to allow 24 hrs for temps to equalize. Opt test ok"

We serviced a

WHIRLPOOL DRYER

Model Med6230hw2

Near Rootstown, OH 44272

Brian M

Job Details: 01/10/2023

Cc of Noise Found noise coming from blower housing From previous experience a seal is needed ; ordrng 1 W11596046 (Seal)

We serviced a

KITCHENAID MICROWAVE

Model KMBP100ESS20

Near Chagrin Falls, OH 44022

Corina B

Job Details: 01/10/2023

"The door is damaged. Took picture. The ui and the side rails are bent. Will need a new door, ui and rails. Did remove old door due to glass falling. Office to reschedule appointment ; ordrng 1 W11600216 (Door) and 1 W11600632 (Ui) and 1 W11235471 (Rt rail) and 1 W11235470 (Rail)"

We serviced a

MAYTAG DRYER

Model MEDC215EW1

Near Kent, OH 44240

Brian M

Job Details: 01/10/2023

Cc of noise Found idler and rear roller damaged Replaced using truck stock OP Test Ok ; used 1 4392065 (DRYER REPAIR KIT) from stock

We serviced a

WHIRLPOOL DRYER

Model WED5010LW0

Near Rocky River, OH 44116

Angel

Job Details: 01/10/2023

Cc that unit was not drying her clothes. Verified vent outside and it was completely clogged up cleared that part out but recommended her to clear out the vent to avoid issues with mot drying or having her thermal fuse or heating element go bad. Unit working as designed opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WFC7500VW2

Near Rocky River, OH 44116

Angel

Job Details: 01/10/2023

Cc that unit had a error code coming out but he figured it out said drain pump was clogged with a sock. Unit as of now is working because he unclogged it already but still had a underwear inside tub if you open up the seal you could see it so I removed it for him before it would get stuck and recommended him to use a mesh bag for socks and underwear to avoid issue from happening opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Cleveland, OH 44104

Manny

Job Details: 01/10/2023

"Cc unit not going through the cycle, verified and ran diagnostics found code F8e1 for long fill, verified water supply and hot valve turned off, turned on and noticed its leaking let customer know she said shes aware of the leak thats why she turned it off, but didnt knew she turned off all the way, ran test opt test ok advise customer to have some look at the valve since its leaking."

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Ravenna, OH 44266

Brian M

Job Details: 01/10/2023

Cc unit not functioning properly and cold water wont shut off Found issue with ui and control and cold valve stuck open ; ordrng 1 W11513255 (Valve) and 1 W11513246 (Control) and 1 W11643702 (Panel)

We serviced a

AMANA RANGE

Model AGR6603SFW4

Near Cleveland, OH 44118

Manny

Job Details: 01/10/2023

"Cc unit not working, no power no display, verify and no power on unit; ordrng 1 W11023766 (cord-power)"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Cleveland, OH 44106

Manny

Job Details: 01/10/2023

"Cc unit no working, verified and found water valve broken, remove console and valve broken inside and looks like the water got in the control and wires control and harness are corroded unit needs control, valve and harness; ordrng 1 W11417466 (Control) and 1 W11038689 (valve) and 1 W10877409 (power cord) and 1 W11545744 (Harness)"

We serviced a

MAYTAG WASHER

Model MVWC200XW3

Near Cleveland, OH 44113

Gabriel P

Job Details: 01/10/2023

"Replace shocks,opt test ok"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Cleveland, OH 44135

Angel

Job Details: 01/10/2023

Cc that unit was making a screeching sound when filling. Verified and confirmed unit will need inlet valve. Replaced inlet valve tested unit opt test ok.

We serviced a

WHIRLPOOL WASHER

Model MVW7230HW0

Near Kent, OH 44240

Brian M

Job Details: 01/10/2023

Installed control and lid lock Ran test cycle OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Mentor, OH 44060

Dan H

Job Details: 01/10/2023

"Customer complaint that unit is leaking , confirmed, found a hole in drain hose, unit needs new drain hose ; ordrng 1 W11244231 (Drain hose)"

We serviced a

KITCHENAID DISHWASHER

Model KUDC10FXSS5

Near Novelty, OH 44072

Joe O

Job Details: 01/10/2023

"Installed rack wheels, tub wheels, tracks, and stops. Tested. Op test ok"

We serviced a

KITCHENAID WALL OVEN

Model KEMS309BBL01

Near Pepper Pike, OH 44124

Joe O

Job Details: 01/10/2023

"Cc: error code, open/close door message, oven not heating properlyCustomer stated the microwave would give a open close door message before and they would play with the door switches to get it going again. They stated the oven was always under temp, and that the start time no longer works. Found error code f6e8(lost communication with microwave appliance manager). Found connection good on microwave AP, and ui. Ran test bake to 350. Found oven temp off by roughly 10 degrees. Needs microwave control, and microwave interlock switches. Advised customer could also need ui boardsCustomer does not want to repair at this time; ordrng 1 W10915648 (cntrl-elec) and 1 W11033422 (interlock), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KSF26C4XYB03

Near Chesterland, OH 44026

Jason N

Job Details: 01/10/2023

"Installed filter housing. Found that the line is also split past the opening of the housing. Did not have the correct push to connect fitting in truck stock. Will reschedule return visit to install connector and finish repair. Advised customer not to use water dispense, and turned off ice maker at this time. ; schdld next appmnt for 1/13 FRI !"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Painesville, OH 44077

Dan H

Job Details: 01/10/2023

"Customer complaint of squealing noise, confirmed, installed new slider, op test good"

We serviced a

FRIGIDAIRE DISHWASHER

Model FFBD2408NS10C

Near Painesville, OH 44077

Dan H

Job Details: 01/10/2023

"Customer complaint that unit is not powering on, confirmed, found wire nut on power wire had fallen off, reconnected, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHV00

Near Ashtabula, OH 44004

Dan H

Job Details: 01/10/2023

Installed new control. Op test good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Willowick, OH 44095

Jason N

Job Details: 01/10/2023

"Cc unit not cooling again, frost appearing in freezer Found heavy frost on evaporator coils. Checked defrost circuit. Found heater harness connector loose and burnt. Replaced harness using customer supplied pre Id part. Ran force defrost, heater circuit turned on. Op test good. Retrieved control for return"

We serviced a

WHIRLPOOL WASHER

Model WTW8200YW0

Near Beachwood, OH 44122

Marie V

Job Details: 01/10/2023

"Cc of unit having a smell. Confirmed. Showed cust the the inner tub is dirty. Showed cust that the tub needs cleaned, using vinegar or affresh will help, run every 30 loads.Also do not use too much detergent only 1-2 tablespoons is all you need. If add more unit will not remove detergent and it will build up casing it to smell. Op test ok"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHC2331PFAA

Near Ashtabula, OH 44004

Dan H

Job Details: 01/10/2023

"Customer complaint of ice build up on freezer section floor, confirmed, found evaporator drain tube clogged , cleared drain tube, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW08

Near Richmond Heights, OH 44143

Joe O

Job Details: 01/10/2023

Cc: ice clumping in chuteDispensing ice found cube sticking in chute door. Advised customer to press one more time after dispensing to ensure all cubes fell. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Cleveland, OH 44110

Joe O

Job Details: 01/10/2023

"Cc: gasket coming off(no suction), leaking near rear ventFound gasket is not sitting flush to the door, gasket not coming off, just not sitting flush to the door. Found gasket is sealing. Not seeing any signs of leaking. No signs of plugged drain tube. No frost build up."

We serviced a

WHIRLPOOL WASHER

Model WTW8500DC5

Near Cleveland, OH 44113

Angel

Job Details: 01/10/2023

Cc that unit would not start would just beep. Ran diagnostics and it had a F5E1 error for latch unit will need latch. Replaced latch ran a calibration and tested unit opt test ok.; used 1 W10810403 (LID LATCH) from stock

We serviced a

MAYTAG WASHER

Model MAH6500AWQ

Near Willoughby, OH 44094

Jason N

Job Details: 01/10/2023

"Cc unit making grinding noise in rinse cycleRan rinse and spin cycle with clothing load. Found loud noise when drain pump is running, drain pump will need replaced. Estimate only at this time.; ordrng 1 WP25001052 (Drain pump)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Cleveland, OH 44105

Marie V

Job Details: 01/10/2023

"Cc that the unit does not dispense water or making ice. Confirmed. Removed filter, it worked. Cust said its the second filter that this happened. Ordering filter housing, but if issue persists after replacing housing will need new filter. ; ordrng 1 W11162042 (Housing.)"

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Cleveland, OH 44144

Marie V

Job Details: 01/10/2023

"Took pop. Cc that the unit did not spin the clothes and they try to do a drain and spin and unit now does nothing also is leaking. Ran diag found error code . F0e2 oversuds, also unit is clicking,needs board and bellow. ; ordrng 1 W11314648 (Bellow) and 1 W11322905 (Control) and 1 W11319991 (Panel)"

We serviced a

WHIRLPOOL WASHER

Model WFW560EHW1

Near Lakewood, OH 44107

Angel

Job Details: 01/10/2023

Cc that unit was not starting or turning on. Confirmed it was not starting it would only let you loc the panel or unlock. So I ran diagnostics and there were no error codes got unit out of diagnostics and everything started working as should unit started sensing filling and washing cancelled out the cycle and drain as should as well so I ran diagnostics again and ran step 12 which is an auto test to make sure all the functions work properly and it passed as well panel or control couldve had a glitch but at the moment unit is working as should opt test ok.

We serviced a

MAYTAG REFRIGERATOR

Model M1TXEGMYW01

Near Cleveland, OH 44135

David R

Job Details: 01/10/2023

"Started replacing Drier, as soon as I moved old drier out of place the cap tube line broke at cabinet. Called techline to document. Customer to call extended warranty or customer care to go through next steps. ; O-emld tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDM02

Near Streetsboro, OH 44241

Brian M

Job Details: 01/10/2023

Installed kit according to pointer Advised to watch

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Euclid, OH 44119

Joe O

Job Details: 01/10/2023

"Cc: not advancingFound error codes f5e2(lid lock fault). Ran auto test, Found lid not locking. Replaced latch. Ran auto test and calibration. Op test ok"

We serviced a

KITCHENAID WALL OVEN

Model KEBS209BSS01

Near Solon, OH 44139

Corina B

Job Details: 01/10/2023

CC that the upper broil does not get hot enough. Put both broils on. Heated and cycling properly. Opt test ok

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRS6HR5HSB6

Near Euclid, OH 44132

Joe O

Job Details: 01/10/2023

"Cc: not dispensing waterFound unit is getting water to bottom of door. But not getting to dispenser. Advised customer insulation in door potentially deteriorating causing line to freeze. Cannot remove dispenser housing without breaking(partially broken upon arrival). Needs door water lineAdvised customer could also need freezer door.Customer does not want to repair at this time; ordrng 1 218976409 (tube), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE REFRIGERATOR

Model PFSF2MIXBBB

Near Ashtabula, OH 44004

Dan H

Job Details: 01/10/2023

"Customer complaint that unit is not cooling properly, fresh food section temperature at 40 degrees, freezer section temperature at 0 degrees, evaporator fan is running, compressor and condenser fan are running, good frost pattern on evaporator, unable to duplicate the problem , unit is operating as designed"

We serviced a

WHIRLPOOL WASHER

Model WFW3090JW0

Near Cleveland, OH 44113

Manny

Job Details: 01/10/2023

"Cc valve broken, verified and valve broken and pushed in, replaced valve, ran test cycle, opt test ok"

We serviced a

WHIRLPOOL DRYER

Model WED8127LC1

Near Mentor, OH 44060

Jason N

Job Details: 01/10/2023

Installed riser and leveling feet. Leveled unit. Op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Brooklyn, OH 44144

Marie V

Job Details: 01/10/2023

Cc that the unit is not cooling. Confirmed. Unit is frosting over ordering parts needed. Office will contact once they have eta on the part; ordrng 1 W10605341 (Harness wire) and 1 W11236851 (Diffuser) and 1 W11566894 (Compressor) and 1 W11595219 (Control)

We serviced a

GE DISHWASHER

Model CDT836P2M5S1

Near Avon, OH 44011

Gabriel P

Job Details: 01/10/2023

"Replace drain pump and check for leak no leak found ran test pass,opt test ok"

We serviced a

KITCHENAID RANGE

Model KSGG700ESS3

Near Rocky River, OH 44116

Angel

Job Details: 01/10/2023

Cc that unit around the front control panel was getting too hot when she was using the top and the oven. Explained to customer that it will tend to get hot if shes using both at the same time but to test it just in case we set the oven to 350* to see if it would still be hot around the front panel where the ui is but it was good felt a bit warm since the door vents through the top of the door as well as in the top back of the unit but if shes using the top at the same time it will definitely get hotter also made sure the seal around the cabinet was good which it was and there was no error codes stored either cannot duplicate issue opt test ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Olmsted Falls, OH 44138

David R

Job Details: 01/10/2023

"Cc unit making noise. Found ice/frost build up on FF evap cover. Tested in diagnostics and ohms for FF thermistor. Around 22/23 ohms. Will need FF fan harness, evap drain pan underneath is not flat, curving up.. Found a broken tab on evap cover. Ordering fan and harness, cover, pan. **2 job count. ; ordrng 1 W11033168 (Fan and harness) and 1 W11457241 (Pan) and 1 WPW10501260 (Cover)"

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Mantua, OH 44255

Brian M

Job Details: 01/10/2023

Cc unit not starting Found unit able to turn on but nothing functioning Ran diagnostics got error for communication Also during inspection found rust around capacitor Suspect bad control and and advised on capacitor replacement

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HBS04

Near Solon, OH 44139

Corina B

Job Details: 01/10/2023

Replaced the door. Will need a badge. Cust can install. Opt test ok ; ordrng 1 W10876598 (Badge)

We serviced a

MAYTAG DRYER

Model MED3500FW0

Near Conneaut, OH 44030

Dan H

Job Details: 01/10/2023

"Customer complaint that unit is not starting and unit was squealing , confirmed, found thermal fuse open, found idler pulley seized, installed new thermal fuse and dryer repair kit, op test good ; used 1 4392067 (DRYER REPAIR KIT), and 1 W10909685 (Thermal fuse) from stock"

We serviced a

WHIRLPOOL RANGE

Model rf261pxsq0

Near Eastlake, OH 44095

Joe O

Job Details: 01/10/2023

Installed infinite switches. Tested. Op test ok

We serviced a

MAYTAG DRYER

Model MED3500FW0

Near Conneaut, OH 44030

Dan H

Job Details: 01/10/2023

We serviced a

WHIRLPOOL RANGE

Model WFE550S0LZ0

Near Olmsted Township, OH 44138

Marie V

Job Details: 01/10/2023

"Cc of front right burner is staying hot no matter what setting is on. Replaced both, burner and switch. Tested with cust, pass. Op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Avon, OH 44011

Gabriel P

Job Details: 01/10/2023

"Replace light,but customer has other issues as well freezer frozen fan grinding with ice and deli drawer shorted ; ordrng 1 W10815668 (Deli drawer) and 1 WPW10769076 (Deli control) and 1 WPW10675033 (Main control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED9500TC2

Near Aurora, OH 44202

Brian M

Job Details: 01/10/2023

Cc of noise Found idler pulley damaged ; ordrng 1 SHIPPING (shipping and handling)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ01

Near Aurora, OH 44202

Corina B

Job Details: 01/10/2023

"CC that there is water overflowing in the ice tray. Confirmed. Found the valve weeping. Replaced the valve and ice maker. The bin was frozen. Broke the bin when pulling it out, due to it being frozen. Will need a new bin. Customer can install. ; ordrng 1 W11185686 (Ice bin)"

We serviced a

WHIRLPOOL DRYER

Model WHD560CHW2

Near Cleveland, OH 44113

Manny

Job Details: 01/10/2023

"Replaced repair kit, blower wheel no needed, opt test ok. Took wheel for return"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Eastlake, OH 44095

Joe O

Job Details: 01/10/2023

Installed water valve. Tested. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Mentor, OH 44060

Jason N

Job Details: 01/10/2023

"Cc unit noisy operation and physical damageRan diagnostics, no codes stored. Found shipping cardboard still underneath unit. Removed. Ran quick functionality tests, no abnormal operation, all tests good. Snapped pics of physical damage. Cabinet would need to be replaced, but seems to be only cosmetic, does not interfere with operation. RTM Patty stated shes not worried about getting the cabinet replaced."

We serviced a

KITCHENAID WALL OVEN

Model KOSE500ESS00

Near Ashtabula, OH 44004

Dan H

Job Details: 01/10/2023

"Customer complaint that display is blank after power outage, confirmed, found thermal fuse open, installed new thermal fuse, op test good ; used 1 WPW10545255XXX (XXNORORDERXXFUSE-THRML) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near North Ridgeville, OH 44039

Marie V

Job Details: 01/10/2023

"Cc that unit shuts off and they have to reboot unit to get it to work. Took temps all in range at this point. Found water at deli door and board and wires are under water. Cleaned out, ui works but that hole door needs replaced. Cust will call back if they want to continue.; ordrng 1 W10815669 (Door) and 1 W11170612 (Harness), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Elyria, OH 44035

Gabriel P

Job Details: 01/10/2023

"Fitting was leaking cause line from new door was different replace fitting from t/s,opt test ok no leaking show customer ; used 1 TJ80-56 (5/16' X 1/4' JOHN GUEST FITT) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS05

Near Avon Lake, OH 44012

Angel

Job Details: 01/10/2023

Cc that unit in the freezer section will freeze than thaw than freeze and it will do it some times they stated its done it about 2 times. I ran diagnostics and checked the FC thermistor average temperature and it was 2* and for the RC 37* cannot find an issue so called BJ explained issue and stated to replace ui on the side of door which hasnt been replaced. Ordering ui panel office to reschedule part out of stock.; ordrng 1 W11574767 (Ui)

We serviced a

WHIRLPOOL WASHER

Model WTW7300DW0

Near Oakwood Village, OH 44146

Brian M

Job Details: 01/10/2023

Installed listed partsOP Test Ok

We serviced a

WHIRLPOOL DRYER

Model WGD5620HW0

Near Chagrin Falls, OH 44023

Corina B

Job Details: 01/10/2023

CC that the unit is not heating correctly. Confirmed. Found the gas coils not turning on. Replaced the coils from surplus t/s. Opt test ok ; used 1 Wpw10328463 (Coils) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKV0

Near Mentor, OH 44060

Jason N

Job Details: 01/10/2023

"Cc noisy operation, does not run a full cycleRan diagnostics, no codes stored. Replaced main wash pump and drain pump using customer supplied pre Id parts. Ran drain pump and wash pump operation tests, all functions passed, no abnormal noise. Op test good."

We serviced a

KITCHENAID WALL OVEN

Model KBMC140HSS04

Near Painesville, OH 44077

Dan H

Job Details: 01/09/2023

"Installed new right side spring, op test good"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADW9

Near Richmond Heights, OH 44143

Joe O

Job Details: 01/09/2023

Cc: not dryingFound no stored error codes. Ran diagnostics test cycle. Found cold water at start of cycle. Advised customer to run hot water at sink prior to starting. Excessive suds in unit. Advised could be due to detergent not breaking down with the colder water. Found heater is functioning. No error codes after diagnostics cycle. Unit functioning as designed. Op test ok

We serviced a

MAYTAG WASHER

Model MHWE250XL00

Near Chesterland, OH 44026

Corina B

Job Details: 01/09/2023

Replaced the bellow. Started a cycle. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FPS03

Near Highland Heights, OH 44143

Corina B

Job Details: 01/09/2023

CC Still getting blocks of ice. Confirmed. Clumps of ice. Ice maker is double filling. Will need an ice maker ; ordrng 1 W11557001 (Ice maker)

We serviced a

MAYTAG WASHER

Model MHW6630HC0

Near Chagrin Falls, OH 44023

Brian M

Job Details: 01/09/2023

Cc unit not spinning and giving error Found error for over suds and long drain Found sock In drain pump Removed ran test cycle OP Test Ok

We serviced a

ROPER WASHER

Model RTW4516FW2

Near Painesville, OH 44077

Dan H

Job Details: 01/09/2023

"Customer complaint that unit is not completing cycles, ran diagnostics found f8e1(long/no fill) error code, found cold water barely entering unit, good flow from supply, installed new valve, op test good ; used 1 W11210459 (VALVE) from stock"

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near Garfield Heights, OH 44125

Manny

Job Details: 01/09/2023

"Cc unit takes 3 to 4 cycles to dry, pulled out lint screen and packed with lint, remove lint and unit working as designed, advise customer to make sure lint screen is clean every cycle, opt test ok; saved tckt"

We serviced a

WHIRLPOOL DRYER

Model WED5100HC0

Near Warrensville Heights, OH 44128

Manny

Job Details: 01/09/2023

"Cc unit shutting off half way through the cycle, ran cycle and f2e3 code for moisture sensor issue replaced sensor with pre id unit gave same code, replaced control and ran test opt test ok"

We serviced a

MAYTAG RANGE

Model MGR7662WS3

Near Cleveland Heights, OH 44118

Jason N

Job Details: 01/09/2023

"Cc unit temperatures fluctuating in oven Ran bake test to 350 degrees, let preheat and cycle, cycle peak 335 degrees to 390 degrees, average temperature 362 degrees. Average is within manufacture tolerance. Could not duplicate a temperature issue with unit at this time. Quoted customer for control replacement as a suspected cause for intermittent temperature issues. Estimate only. ; ordrng 1 WPW10271769 (Control)"

We serviced a

WHIRLPOOL RANGE

Model WEG730H0DS0

Near Avon Lake, OH 44012

Angel

Job Details: 01/09/2023

Cc that oven will not preheat all the way to the set temperature and 2 knobs are loose. Ran diagnostics and unit has 4 error codes F8E0 and all for cooling can speed too low. Unit will need cooling fan replaced also ordering the 2 knobs that are cracked. ; ordrng 2 W10818230 (Knob)s and 1 W11131701 (Bushing) and 1 W11107275 (Cooling fan)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT771RWYW01

Near Parma, OH 44129

David R

Job Details: 01/09/2023

"Cc when dispensing making noise. Found hammering coking from water valves. Checked shut off, on/off shut off valve is not moving, let customer know that needs to be replaced as well (plumber or customer). Gave estimate. ; ordrng 1 WPW10238100 (Valve) and 1 WPW10279866 (Valve), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA OTR MICROWAVE

Model AMV2307PFS07

Near Cleveland, OH 44109

David R

Job Details: 01/09/2023

"Not heating, burning smell, burned magnetron. Replaced magnetron, cap and diode. **cannot find parts on marcone ; saved tckt"

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