We serviced a
MAYTAG DISHWASHER
Model MDB7749SAW0
Near Concord Township, OH 44077
Eric M.
Job Details: 03/30/2017
Comp console loose. Found handle broken, retaining tabs on control board, broken, control board just hangs inside, and retaining tab for handle on console broken, needs board, handle, and console replaced., ordrng 1 W10486463 (CONTROL BOARD) and 1 W10811166 (CONSOLE) and 1 WPW10401479 (HANDLE), schdld next appmnt for 4/4 TUE 2-5,
We serviced a
GE DISHWASHER
Model GSD6660G10SS
Near Mentor, OH 44060
Eric M.
Job Details: 03/30/2017
Comp that water was leaking on floor in front of unit and into the basement. Put unit into svc test iaw tech sheet, filled unit, no leaking fm underneath, ran main wash pump, no leaking observed, ran drain pump, no leaking observed. The one thing noticed is a slow drain, there is a lg amount of debris in the drain area of the sump, and on the screen, found tooth picks, broken glass, and grease, removed all of it, seems to be draining now, no leaking fm the unit was ev was ever observed. Recommended cust purchase a dishwasher cleaner to run thru the unit, and periodically run white vinegar thru to help keep clean, and remove broken glass immediately, and do not put foreign objects in unit that are not intended for a dishwasher., , Job Cmpltd,
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ00
Near Euclid, OH 44123
Eric M.
Job Details: 03/30/2017
Did not go to home. Spoke to gs, ordering a new reservoir, called cust to let them know. Cust said that the 1st glass of water tastes funny and has a musty odor, she has not changed the water filter and was told by wp that she does not need to change the water filter. Set her up for next tuesday 4/4. If after the reservoir is replaced, and there is still a funny taste or musty odor, then it is not the unit but her household water supply and she will need to have that checked., ordrng 1 W10801011 (RESERVOIR), schdld next appmnt for 4/4
We serviced a
WHIRLPOOL MICROWAVE
Model JMC7000ADB
Near Solon, OH 44139
Robert A.
Job Details: 03/30/2017
ser on tag, found unit counting down, but not running, no power from c/b to transformer, tested door switches, good, needs control bd, ordrng 1 56001202 (CONTROL BD101.25 NLA), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, job compltd
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Streetsboro, OH 44241
Robert A.
Job Details: 03/30/2017
Ran diagnostics, pressure failure, cleared pressure hose, found drain hose too far in stack, sitting in water, corrected, ran recall, ng, needs control, ordrng 1 W10915785 (CONTROL), schdld next appmnt for 4/4 TUE
We serviced a
WHIRLPOOL DISHWASHER
Model WDF518SAFW
Near Rootstown Township, OH 44240
Robert A.
Job Details: 03/30/2017
Found no power to unit, pushed plug into outlet, unit powered up, ran unit, washed and drained, op test ok, Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW0
Near Euclid, OH 44123
Arthur V
Job Details: 03/30/2017
Found 120v to bd. No light no response. Needs control---took pic of pop ---, ordrng 1 W10916229 (CONTROL), schdld next appmnt for 4/4 TUE !,
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW0
Near Painesville Township, OH 44077
Arthur V
Job Details: 03/30/2017
Found unit needs a water valve. Hot water flowing properly cold water just a trickle. , ordrng 1 285805 (water valve), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 4/4 TUE 2-5, O-emld tckt [SdLink\289411a.png], O-emld
We serviced a
FRIGIDAIR WASHER
Model FCCW3000FS4
Near Cleveland, OH 44113
Eric M.
Job Details: 03/30/2017
Comp tub banging around. Found rh suspension spring broken,recommended replacing both springs. Quoted $138 labor. Ship parts to: 3206 Woodbine Ave 44113., ordrng 2 134144700 (SPRING - SUSPENSION 2667)s, used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 4/4 TUE ! [**], saved tckt [SdLink
We serviced a
GE REFRIGERATOR
Model PGSS5PJXASS
Near Aurora, OH 44202
Robert A.
Job Details: 03/30/2017
Found comp not running, checked power to inverter, good, ran comp with test strip, good, needs inverter, ordrng 1 WR49X10283 (inverter kit176.84), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Cllctd $434.13 CC Ref # 675395332, schdld next appmnt for 4/4 TUE !,
We serviced a
KENMORE WASHER
Model 110.28803890
Near Perry Township, OH 44081
Arthur V
Job Details: 03/30/2017
Found unit needs a water valve. Hot water flowing properly cold water just a trickle. , ordrng 1 285805 (water valve), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 4/4 TUE 2-5,
We serviced a
WHIRLPOOL DRYER
Model WED8000DW3
Near North Madison, OH 44057
Arthur V
Job Details: 03/30/2017
Called techline talked to steve File number.7718686660. Steve advised me to install new seal instead of replacing drum. He believes that maybe felt is not being properly glued in place. I was told to order seal and adhesive and instalI along with rear drum rollers. GS DID NOT GO TO HOME CALLED CUST , ordrng 1 W10664120 (seal) and 2 WPW10314173 (support)s and 1 WPY055980 (hi-temp ad), schdld next appmnt for 4/4 TUE 12-5,
We serviced a
WHIRLPOOL DISHWASHER
Model WDF110PABW4
Near Ashtabula, OH 44004
Arthur V
Job Details: 03/30/2017
Found wash motor faulty. Needs motor sump assy. Advised cust drain hose needs raised ( install incorrect ) see pics , ordrng 1 W10847562 (pump&motor), schdld next appmnt for 4/5 WED !,
We serviced a
JENN-AIR COOKTOP ELE
Model JGD8345ADB22
Near Cleveland, OH 44106
Eric M.
Job Details: 03/30/2017
Comp that the rr burner will not ignite or spark, the rest of the burners work fine. Plugged into properly polarized receptacle. Swapped lh and rh modules, rr and rf work, lf works, lr not. Found igniting to burner tube, adjusted the connector, optest good., Job Cmpltd,
We serviced a
MAYTAG DRYER ELE
Model MEDC300BW0
Near Cleveland, OH 44108
Eric M.
Job Details: 03/30/2017
Comp takes too long to dry clothes. Plastic and foil vents attached (see pics), advised cust of clogging and fire hazard associated with these types of vents and recommended replacing them with a semi-rigid or sold metal vent. Cust had load drying upon arrival, good heat on clothes. The vent is thoroughly clogged, cust needs to replace the vent. This is not an issue with the dryer, the dryer is operating just as it was designed to operate, the poor venting and improper vent hoses are the issue. Gave cust number to dryer vent wizard., Job Cmpltd,
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017FS0
Near Mentor, OH 44060
Eric M.
Job Details: 03/30/2017
Comp that the surface bulb burned out, she replaced it, not it will not turn on. Found triac 7104 on control no longer sending pwr to socket, and the socket is black fm being left on all of the time. Needs socket and control board replaced. Control board not showing available., ordrng 1 W10892389 (CONTROL BOARD) and 1 WPW10210878 (HOLDER - HOOD LAMP), schdld next appmnt for 4/6 THU !
We serviced a
HOTPOINT WASHER
Model HTWP1400F2WW
Near Cleveland, OH 44120
Jeff M
Job Details: 03/30/2017
The belt fell off the washer pulley I can visually see the tub seal leaking water needs a new mode shifter belt split ring and nut, ordrng 1 WH01X10302 (belt - 6 rib) and 1 WH02X10265 (ring split.) and 1 WH2X1193 (NUT) and 1 WH38X10019 (shaft and tube asm)
We serviced a
GE RANGE
Model ZDP366NP3SS
Near Beachwood, OH 44122
Jeff M
Job Details: 03/30/2017
There's a lot of smoke damage inside the oven most likely a bake element unfortunately I'm not sure how to get to the bake element or where the wires are the schematic shows the bake ele comes out the front but it looks like there are bake prongs in the rear when you take the back off and the mid prongs r open I spoke with Greg a senior tech is to return to read diagnosed the machine
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSS30C6EYY03
Near Shaker Heights, OH 44122
Jeff M
Job Details: 03/30/2017
Icemakers not working manually works needs a new icemaker cannot locate the icemaker in my truck needs to be ordered, ordrng 1 WPW10251076 (ICE MAKE), used 1 WPW10251076 (ICE MAKER ASSY)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAB00
Near Solon, OH 44139
Jeff M
Job Details: 03/30/2017
Filter will not come out of the housing needs a new filter housing. Customer will call with the return appointment, ordrng 1 W10862460 (FILTER HOUSING )
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAH02
Near Cleveland, OH 44109
Chad P.
Job Details: 03/30/2017
Found heater kit was never installed. Also following service pointer for new control. Needs heater kit and control kit installed. Cp only to make sure all parts are infact installed. , ordrng 1 W10619962 (heater KIT) and 1 W10861900 (CONTROL KIT),
We serviced a
WHIRLPOOL MICROWAVE
Model WMH73521CS4
Near Strongsville, OH 44149
Chad P.
Job Details: 03/30/2017
Found unit doa. Found interlocks failing and fuse on filter board open. Needs harness assy and fuse replaced. T.s. Previously used. , ordrng 1 W10138793 (fuse) and 1 W10450407 (harns-wire),
We serviced a
WHIRLPOOL DRYER
Model WED9600TA0
Near Lyndhurst, OH 44124
Jeff M
Job Details: 03/30/2017
Installed new part unit op tested good , Job Cmpltd
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS00
Near Cleveland, OH 44112
Jeff M
Job Details: 03/30/2017
Customer is using too much ice faster than with the icemaker can't produce. Unit tested fine, Job Cmpltd,
Near Cleveland Heights, OH 44118
Jeff M
Job Details: 03/30/2017
MAYTAG WASHER Customer is having an issue with her washing machine smelling. I told her to clean the washer with a fresh and leave the door open between washes I told you the smell is strictly cosmetic it will not damage the machine unit tested good,
We serviced a
MAYTAG MICRO OVEN
Model MMV5219DS1
Near WARRENSVL HTS, OH 44122
Jeff M
Job Details: 03/30/2017
The unit would say open close door I just ajusted the switches unit tested good, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Maple Heights, OH 44137
Jeff M
Job Details: 03/30/2017
Installed new part unit op tested good , Job Cmpltd
We serviced a
WHIRLPOOL DRYER
Model MEDX655DW1
Near Euclid, OH 44123
Chad P.
Job Details: 03/30/2017
Found start button fell out of place. Corrected. Op test ok. , Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model WTW4915EW
Near Parma, OH 44134
Chad P.
Job Details: 03/30/2017
Found unit leaking from the hot water hose. Tightened connection. Ran sevice test mode. Op test ok. , Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Broadview Heights, OH 44147
Chad P.
Job Details: 03/30/2017
Found latch assy failed in the closed position. Replaced latch assy. Calibrated and ran servise test mode. Op test ok. , used 1 W10838613 (LATCH) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near North Royalton, OH 44133
Chad P.
Job Details: 03/30/2017
Corrected filter cover. Op test ok. , Job Cmpltd
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXSS7
Near Broadview Heights, OH 44147
Chad P.
Job Details: 03/30/2017
Installed console and control. Op test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5FHDXVY09
Near Middleburg Heights, OH 44130
Chad P.
Job Details: 03/30/2017
Found ice maker stuck in harvest cycle. Replaced and cycled ice maker. Op test ok. , used 1 W10884390 (ICE MAKER ASSY)
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW2
Near MIDDLEBRG HTS, OH 44130
Chad P.
Job Details: 03/30/2017
Installed clip, rollers and drum. Op test ok. , Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DBL2
Near Brook Park, OH 44142
Chad P.
Job Details: 03/30/2017
Found disp lid seal came out of place. Replaced seal, op test ok. , used 1 W10861000 (DISPENSER-DISHWASHER) from stock, Job Cmpltd
We serviced a
KITCHENAID COOK TOP
Model KECD807XBL01
Near Rocky River, OH 44116
Brian B
Job Details: 03/30/2017
Put grommets in the glass. Optest ok, Job Cmpltd
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519FS0
Near North Olmsted, OH 44070
Brian B
Job Details: 03/30/2017
Replaced wire harness. Optest ok., Job Cmpltd,
We serviced a
GE REFRIGERATOR
Model GSS20IEMBWW
Near Olmsted Falls, OH 44138
Brian B
Job Details: 03/30/2017
Replaced i/m.. cycled and filled. Optest ok.., used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near North Ridgeville, OH 44039
Brian B
Job Details: 03/30/2017
Verified pop, sent pic. CC that the i/m is making to small of ice cubes. Removed the ice bin. Advised the cust that the ice cubes are the correct size. Optest ok., Job Cmpltd,
We serviced a
GE WASHER
Model WCVH6260HWW
Near Avon, OH 44011
Brian B
Job Details: 03/30/2017
CC that water leaks from front sometimes. Cleaned door where it seals on bellow.Ran test cycle. Could not duplicate any leaks. Optest ok., Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW6400SW2
Near Westlake, OH 44145
Brian B
Job Details: 03/30/2017
CC that the unit is not spinning the clothes out. Ran a drain and spin, found the bearing are worn.Needs the shaft and bearing. Also, supension rods are weak. Will also need new rods. Will give est. cust does not want to repair.
We serviced a
WHIRLPOOL WALL OVEN
Model RBD276PDB6
Near Westlake, OH 44145
Brian B
Job Details: 03/30/2017
CC that the unit is dead. Found the child lock was on. Removed the child lock. Unit still not working. Removed the front panel, checked the voltage into control 240 volts. Reset the main breaker. Turned unit on, top and bottom oven is heating. Optest ok
We serviced a
WHIRLPOOL WASHER
Model WTW7000DW0
Near Newburgh Heights, OH 44105
Dan H
Job Details: 03/30/2017
Customer complaint that unit gets unbalanced, rain diagnostics, no error codes found, found unit unlevel, leveled unit ran drain and spin cycle, unit completed cycle, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent , Job Cmpltd,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GLHS268ZDS7
Near Westlake, OH 44145
Brian B
Job Details: 03/30/2017
CC that i/m stopoed making ice. When tech arrived, container was half full and unit was making ice. Removed and inspected i/m. Shut off arm checks ok. No stuck cubes. Reinstalled and started a cycle. I/m cycled and filled. Could not find anything wrong with unit. Optest ok.,
We serviced a
ROPER WASHER
Model RTW4516FW1
Near Edgewood, OH 44004
Arthur V
Job Details: 03/30/2017
Replaced main CCU. Op test good. , Job Cmpltd,
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017FS0
Near Lakewood, OH 44107
Brian B
Job Details: 03/30/2017
Customer still having same issue. Cust said she called elec company and they said voltage was good coming into house. Checked standing voltage. 119v.. plugged unit into watt meter. Voltage fluctuates from 99 to 110 when running. Per tech sheet. Voltage cannot drop below 108v. Called whirl TL, Mark, 7718675753. He said voltage must be stable and constant. Showed customer on meter the dropping voltage and advised that she will need a qualified elec to repair elec and that voltage must be checked under load. , Job Cmpltd,
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017FS0
Near Mentor, OH 44060
Eric M.
Job Details: 03/30/2017
Comp that the surface bulb burned out, she replaced it, not it will not turn on. Found triac 7104 on control no longer sending pwr to socket, and the socket is black fm being left on all of the time. Needs socket and control board replaced. Control board not showing available., ordrng 1 W10892389 (CONTROL BOARD) and 1 WPW10210878 (HOLDER - HOOD LAMP), schdld next appmnt for 4/6 THU !, O-
We serviced a
WHIRLPOOL ICE MAKER
Model GI1500XHW6
Near South Russell, OH 44022
Robert A.
Job Details: 03/30/2017
Installed pump harness, started unit, pump running, op test ok, Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Wellington, OH 44090
Paul H.
Job Details: 03/30/2017
Replaced timer, observed timer motor advancing, op test ok., Job Cmpltd,
Near Wellington, OH 44090
Paul H.
Job Details: 03/30/2017
WHIRLPOOL
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Lorain, OH 44053
Paul H.
Job Details: 03/30/2017
Replaced gasket, confirmed a good seal. Op test ok., Job Cmpltd,
We serviced a
KITCHENAID MICROWAVE
Model KMHS120ESS0
Near Avon Lake, OH 44012
Paul H.
Job Details: 03/30/2017
Replaced interlocks, tested by heating a mug of water for a minute, heated fine, op test ok., Job Cmpltd
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near North Ridgeville, OH 44035
Paul H.
Job Details: 03/30/2017
Ran diagnostics, f0e5 off balance load, cleared, ran test cycle, tested fine, ran a rinse and spin with 6 large towels, proper water extraction, discussed loading with customer, op test ok., Job Cmpltd
We serviced a
MAYTAG DRYER
Model MEDC300BW0
Near Elyria, OH 44035
Paul H.
Job Details: 03/30/2017
Replaced harness, problem persists, disconnected buzzer and attempted, door now stops unit regardless of signal switch position, however, FB had me troubleshoot motor, motor had no continuity 4-5, replaced motor from t/s, tested, buzzer works and door switch stops unit no matter the signal setting., used 1 279827 (MOTOR) from stock
We serviced a
WHIRLPOOL WASHER
Model WFW8540FW1
Near Amherst, OH 44001
Paul H.
Job Details: 03/30/2017
CC clothes wet at end of cycle, unit is outside of range for pointer W10913408, but this is exactly the symptom, discussed loading and detergent use, not an issue, confirmed that unit is detecting unbalanced load by an abrupt stop to test cycle, basket moves freely, ordering ACU, ordrng 1 W11051517 (CNTRL-ELEC),
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW1
Near Lorain, OH 44053
Paul H.
Job Details: 03/30/2017
For noise concerns, unit is low in a ribbed pan, raised, for chime speaker is not functioning, ordering console, ordrng 1 W10858298 (console
We serviced a
FRIGIDAIRE DISHWASHER
Model FGHD2465NF2A
Near Lorain, OH 44052
Paul H.
Job Details: 03/30/2017
Measured heater circuit from board, open, measured at heater, about 20 ohms, hi-limit is open, need to replace, ordrng 1 154642901 (thermostat),
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFW00
Near Grafton, OH 44044
Paul H.
Job Details: 03/30/2017
RC door gasket has a slight sag in the middle, is sealing properly, can order gasket, could be door causing issue, could order both and have same thing occur, spoke with GS, see if gasket comes out easily, also concerned about chips in both doors finishes, ordering both RC and FC doors, ordrng 1 LW10852088 (FC DOOR) and 1 LW10852095 (RC DOOR)
We serviced a
WHIRLPOOL RANGE
Model WFE520S0FS0
Near Concord Township, OH 44077
Dan H
Job Details: 03/30/2017
Installed new element, op test good , Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WFG770HOFZ0
Near Kingsville, OH 44048
Arthur V
Job Details: 03/30/2017
Customer concerened about temp in oven -- had customer preheat oven before arrival. Baked store bought cookies per package directions. Temp upon arrival at 344---- cooked cookies came out golden brown after 17 min on a light baking sheet. See pics unit working and temps are good. , Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KDTE204DSS1
Near Mentor, OH 44060
Eric M.
Job Details: 03/30/2017
Comp the the lh adjuster positioner broke and missing the lh kick pnl fastener. Ran thru svc test, no faults, no abnormal sounds, wash pump and drain pump sound completely normal, nothing wrong with either pump. Needs fastener and positioner replaced., ordrng 1 WPW10195840 (POSITIONER) and 1 WPW10503548 (FASTENER), schdld next appmnt for 4/4 TUE !,
We serviced a
WHIRLPOOL MICRO OVEN
Model WMH31017AW4
Near South Euclid, OH 44121
Dan H
Job Details: 03/29/2017
Customer complaint that unit will not start, put a glass of water in for 1 minute, unit did not start, interior light did not shut off, unit flashed door open error, unit needs new door cams and switches, installed new door cams and switches, interior light went off, started unit for 1 minute, unit started then immediately shut off, unit is only pulling 0.8 amps then shutting down indicating issue is on low voltage side, found cavity thermostat open, jumped out, same results, control is receiving 120vac, unit needs new control and cavity thermostat, ordrng 1 W10269232 (thermostat) and 1 W10810046 (CNTRL), used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, schdld next appmnt for 4/4 TUE 12-5,
We serviced a
JENN-AIR RANGE
Model JES9860AAB
Near Mentor, OH 44060
Eric M.
Job Details: 03/29/2017
Comp when baking, the broiler was on and would not shut off, displayed an f1-1 (Oven temperature above 650° F (343° C) in bake mode) error code, they had to shut the ckt bkr off. Had cust turn bkr on. Put into svc test iaw tech sheet, have the following faults present: f1-1 and f1-h (eeprom error). Measured resistance of the temp sensor, open. Going to need the temp sensor and erc replaced. Quoted $148 labor. Repair declined, going to talk it over with spouse, estimate only., Cllctd $96.25 Check # 1870, Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Conneaut, OH 44030
Arthur V
Job Details: 03/29/2017
Cust concernerd with operating noises. Ran diag no errors. Ran test cycle unit making noise in agitate. Found pulley rubbing on shield. Replaced with truck stock. Op test good , used 1 WPW10427633 (SHIELD) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL MICRO OVEN
Model WMH31017AW4
Near South Euclid, OH 44121
Dan H
Job Details: 03/29/2017
Customer complaint that unit will not start, put a glass of water in for 1 minute, unit did not start, interior light did not shut off, unit flashed door open error, unit needs new door cams and switches, installed new door cams and switches, interior light went off, started unit for 1 minute, unit started then immediately shut off, unit is only pulling 0.8 amps then shutting down indicating issue is on low voltage side, found cavity thermostat open, jumped out, same results, control is receiving 120vac, unit needs new control and cavity thermostat, ordrng 1 W10269232 (thermostat) and 1 W10810046 (CNTRL), used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, schdld next appmnt for 4/4 TUE 12-5,
We serviced a
WHIRLPOOL MICROWAVE
Model MMV4205DW
Near Mentor, OH 44060
Eric M.
Job Details: 03/29/2017
Cust showed pop. Comp occasionally displays close door when trying to start, but appears to be working fine right now. Int svc test iaw tech sheet, all passed. Installed new upper and lower cam assys, optest good., used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM01
Near Garfield Heights, OH 44105
Dan H
Job Details: 03/29/2017
Installed new user interface, op test good , Job Cmpltd,
Near Cleveland, OH 44111
Dan H
Job Details: 03/29/2017
Customer complaint that unit goes off balance and then restarts wash cycle, ran diagnostics no error codes found, unit started automatic test cycle, unit completed test cycle, heard grinding noise coming from bearings, found grease and water leaking
We serviced a
WHIRLPOOL DRYER
Model MED5801TW0
Near Willoughby, OH 44094
Eric M.
Job Details: 03/29/2017
Comp when using the sensor dry cycle, energy preferred, the timer never moves and she has to shut it off manually. Started the cycle that the cust says she is having the issue with, can hear the timer running, but it is somewhat loud, is getting heat inside of drum, timer not advancing, set to timed dry, timer not advancing, have faulty timer, needs timer replaced., ordrng 1 WP8566184 (TIMER), schdld next appmnt for 4/4 TUE !,
We serviced a
KITCHENAID RANGE
Model KSDB900ESS0
Near Kirtland, OH 44094
Eric M.
Job Details: 03/29/2017
Replaced cooling fan, ran thru svc test iaw tech sheet, all tests passed, set oven to broil, broiler working fine. Set to bake @ 350, temp display rising rapidly, actived to set temp in approx 9 minutes, optest good., used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Cllctd
We serviced a
MAYTAG WASHER
Model MHW6000XW2
Near Chardon, OH 44024
Robert A.
Job Details: 03/29/2017
Found bellow torn, retainer missing, ran diognastics no water detected, valves good, watched cycle, good, needs bellow, retainer and pump cleaned, ordrng 1 WPW10237503 (BELLOW RETAINER18.53) and 1 WPW10474367 (BELLOW139.27), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Cllctd $422.45 CC Ref # 674926786, schdld next appmnt for 4/4 TUE !
We serviced a
WHIRLPOOL WASHER
Model A110
Near Chardon Township, OH 44024
Robert A.
Job Details: 03/29/2017
Installed switch asm, op test ok, used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDF530PLYW3
Near Mantua Township, OH 44255
Robert A.
Job Details: 03/29/2017
Ran diagnostics, found wash motor not running, but receiving power, reset connection, ng, needs sump asm Cust to let us know, ordrng 1 WPW10482480 (SUMP ASM152.87), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSF26C3EXY01
Near Andover, OH 44003
Arthur V
Job Details: 03/29/2017
Replaced auger motor. Op test good , Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MHW5500FC0
Near Jefferson, OH 44047
Arthur V
Job Details: 03/29/2017
Used sd web for purchase date. Customer complaint unit not spinning clothes dry. They are too wet at end of cycle. Ran diag. No errors. Ran quick test diagnostics no errors. Unit did everything on the test and completed it without failing------asked customer for towels or clothes i could do a test with and at this time cust did not have any----could not duplicate issue. Unit working as designed. ----, Job Cmpltd,
We serviced a
GE WASHER
Model GTWP2250DWW
Near Ashtabula, OH 44004
Arthur V
Job Details: 03/29/2017
Replaced control. Unit filled ajgatated ,drained and spun out. Op test good. , Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WFE5150ES0
Near Edgewood, OH 44004
Arthur V
Job Details: 03/29/2017
Connected power cord. Cycled unit on bake. Unit reached 350 deg. All burners working. Broil also working. Problem must have been cust wiring. Unit op test good. No issues. , Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Lyndhurst, OH 44124
Eric M.
Job Details: 03/29/2017
Comp of grinding sound. Put into svc test, manual spin test, making loud ticking sound, removed the belt, spun the motor pulley, sound coming fm the motor, needs motor replaced, motor covered by 2nd - 10th yr warranty, cust responsible for service call and labor, , ordrng 1 WPW10006487 (MOTOR (Covered by 2nd - 10th yr warranty)),, schdld next appmnt for 4/3 MON !,
We serviced a
WHIRLPOOL LYNDHURST
Model WRS325FDAM04
Near Lyndhurst, OH 44124
Eric M.
Job Details: 03/29/2017
Replaced ice maker. Advised cust not to use ice maker until the lw water pressure issue is resolved to prevent the ice maker fm breaking again due to small cubes., Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model KUDC10IXWH7
Near Beachwood, OH 44122
Eric M.
Job Details: 03/29/2017
Comp control lock would not turn off, turns on when brushed up aganst it. Iaw wpsp W10536944, replace user interface due to over sensitivity of current ui. Dispenser door warped, needs dispenser replaced. Init svc test iaw tech sheet, following faults present: 3-3 (thermistor/owi failed calibration); 6-6 (cool water); 10-1 (dispenser - electrical problem), cleared. No upper loop in drain hose, corrected. Hot water temp: 109 (see pic), advised cust manufacturer requires a minimum of 120 degrees of water in order for dw to properly dissolve detergent and clean the dishes, need the hot water tank temp turned up, recommended turn up to 125 degrees and run hot water in sink prior to starting cycle. Ran auto test, upon completion of test, fault 6-6 (cool water) present. Cust not using rinse aid, recommended use of a rinse aid iaw manufacturer's use & care manual., ordrng 1 WPW10304408 (DISPENSER) and 1 WPW10500177 (CONSOLE), schdld next appmnt for 4/3 MON
We serviced a
AMANA WASHER
Model NTW4755EW0
Near Charlestown Township, OH 44266
Robert A.
Job Details: 03/29/2017
Found adj loose, removed, checked, reinstalled, ran recall, good, op test ok, Job Cmpltd,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2611LWF
Near Atwater, OH 44201
Robert A.
Job Details: 03/29/2017
Installed ff gasket, op test ok, Job Cmpltd,
We serviced a
AMANA REFRIGERATOR
Model AFI2539ERM02
Near MIDDLEBRG HTS, OH 44130
Dan H
Job Details: 03/29/2017
Customer complaint that unit is not cooling, fresh food section temperature at 63 degrees, freezer section temperature at 65 degrees, evaporator fan is running, no frost pattern on evaporator, condenser fan is running, compressor is not running, compressor start device is receiving 120vac, applied 120vac to compressor with jump box, compressor did not start, unit needs new compressor , ordrng 1 W10507884 (compressor), schdld next appmnt for 4/3 MON ! [***],
We serviced a
GE WASHER
Model WCSR4170G3WW
Near Rocky River, OH 44116
Dan H
Job Details: 03/29/2017
Customer complaint that timer knob is not working, found timer mounts on console broken causing timer to be loose and unable to select cycle, timer is working on all cycles, unit needs new console, also noticed customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube , ordrng 1 WH42X10652 (backsplash asm), schdld next appmnt for 4/3 MON !,
We serviced a
WHIRLPOOL WASHER
Model WTW6800WW1
Near Avon, OH 44011
Paul H.
Job Details: 03/29/2017
Ran diagnostics test, made minor adjustments to unit, started a cycle, sounds as hub is grinding in agitate, rotor is rubbing pan, raised unit.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFFH17F4QW0
Near Lorain, OH 44052
Paul H.
Job Details: 03/29/2017
Replaced cold control, turned unit on, fired right up, waited a couple of minutes to verify temp drop, op test ok., Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WFW72HEDW0
Near Cleveland, OH 44107
Dan H
Job Details: 03/29/2017
Customer complaint that unit is not starting just flashing f5e2, ran diagnostics found f5e2( door lock error) and f5e4(door not opened between cycles) error codes, started automatic test cycle, door did not lock, cycle did not start, found door lock open, unit needs new door lock per tech sheet, also noticed customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube , ordrng 1 WPW10443885 (LOCK97.72), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 4/3 MON !,
We serviced a
WHIRLPOOL DISHWASHER
Model WDF120PAFS0
Near Westlake, OH 44145
Paul H.
Job Details: 03/29/2017
Checked level of unit, slightly off, adjusted, ran unit, no leaks., Job Cmpltd,
We serviced a
KITCHENAID RANGE
Model KSGG700ESS0
Near Fairview Park, OH 44126
Paul H.
Job Details: 03/29/2017
CC that aqualift is not getting hot, ran an aqualift cycle, confirmed aqualift is functioning as designed, explained to customer., Job Cmpltd
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXSS4
Near North Olmsted, OH 44070
Paul H.
Job Details: 03/29/2017
Wash motor not functioning properly, sounds damaged, quoted sump and motor WPW10780877
We serviced a
WHIRLPOOL REFRIGERATOR
Model GZ25FSRXYY6
Near Atwater, OH 44201
Robert A.
Job Details: 03/29/2017
Found evap drain clogged/frozen, cleared, replaced drain, op test ok, used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL MICRO OVEN
Model WMH53520CS6
Near Columbia Township, OH 44028
Paul H.
Job Details: 03/29/2017
Replaced interlocks, tested by heating a mug of water, op test ok., Job Cmpltd
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Highland Heights, OH 44143
Jeff M
Job Details: 03/29/2017
Terminal block was damaged see pictures installed new terminal block from truck stock unit tested good,
We serviced a
WHIRLPOOL DRYER
Model WED7300DW0
Near Cleveland Heights, OH 44118
Jeff M
Job Details: 03/29/2017
Found about five pencils inside the fan power assembly removal pencils unit tested good, Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model MVWC360AW0
Near Cleveland, OH 44106
Jeff M
Job Details: 03/29/2017
Took the actuator off the cam would not shift I took the camshaft are apart found a lot of gunk cleaned at the camp shift now slide easily unit tested good, Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BW
Near Cleveland Heights, OH 44106
Jeff M
Job Details: 03/29/2017
Installed new part unit op tested good , Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Lyndhurst, OH 44124
Jeff M
Job Details: 03/29/2017
The unit hd a off balanced and overload code I clear the codes recalibrated the control explain the customer how to properly load the machine unit tested good, Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW
Near Cleveland, OH 44123
Jeff M
Job Details: 03/29/2017
Cust had thenew part installed new part unit op tested good , Job Cmpltd,
We serviced a
MAYTAG DRYER
Model LDG7304AAE
Near Ashtabula, OH 44004
Arthur V
Job Details: 03/29/2017
Squealing coming from idler arm. While diagnosing found as motor gets warm it gets harder to start. Start windings going bad in motor. Needs motor. Motor cost 130.71. Cost with motor and previous repair not worth repairing. Please rufund customer previous parts and labor for her dryer. So that cust pays 89.95 sc only. Plus tax , Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS00
Near Mentor, OH 44060
Jeff M
Job Details: 03/29/2017
he chute motor was not plugged in. the tested good, Job Cmpltd,