Service History 722

We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM0
Near Aurora, OH 44202
Robert A.
Job Details: 10/05/2017
Cc unit leaking, ran unit found water leaking through diverter, needs sump asm; ordrng 1 WPW10671941 (SUMP ASM), schdld next appmnt for 10/11 WED !
We serviced a
MAYTAG DISHWASHER
Model MDB8959SBS0
Near North Ridgeville, OH 44039
Brian B
Job Details: 10/05/2017
ound some led,s on panel not lighting up and some pads not working. Will need new panel. Office to order part; ordrng 1 WPW10475780 (PANEL), schdld next appmnt for 10/12 THU !,
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2089HTB3
Near Bay Village, OH 44140
Brian B
Job Details: 10/05/2017
Replaced i/m and harness. Customer wants to order spare circuit boards in case the parts become NLA. Office to order parts.. no return visit.; ordrng 1 WPW10317076 (CONTROL BOARD 22579) and 1 WPW10319823 (DISPLAY BOARD 14156), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
WHIRLPOOL WALL OVEN
Model RBD305PDB14
Near Avon, OH 44011
Brian B
Job Details: 10/05/2017
Found wall oven had started working again. Cust said display went out and then E7 code. This is a main board error. Will give est for future failure.. do not order part.; Cllctd $96.02 CC Ref # 851398561, Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER/B-IN
Model KUDS30IXSS1
Near Westlake, OH 44145
Brian B
Job Details: 10/05/2017
Replaced dispenser, bracket, and screws. Ran test cycle. Optest ok..; Job Cmpltd,
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH3205XVS1
Near Lakewood, OH 44107
Brian B
Job Details: 10/05/2017
Distance from top of range to bottom of micro is 20 in. Replaced door. Optest ok.; , Job Cmpltd,
We serviced a
MFX2676FRZ00 MAYTAG
Model REFRIGERATOR
Near Solon, OH 44139
Corina B
Job Details: 10/05/2017
Replaced the part listed. Optest ng. The shelf does not fit. The shelf will sit on 3 of the pegs and does not touch the 4th pegs, which causes it to fall. Took pic. Called t/l. Dustin file #7720238267 wants to order spacers for the deli rack. Called GS to order parts. ; ordrng 4 52185-1 (spacer)s, schdld next appmnt for 10/13 FRI
We serviced a
WHIRLPOOL RANGE
Model KSDB900ESS1
Near Auburn Township, OH 44023
Robert A.
Job Details: 10/05/2017
Cc door not closing, cc not keeping temp, reset racks, door closes, ran diagnostics, stuck or shorted key, cleared, ran auto test, stuck or shorted ket, needs ui; ordrng 1 W10913685 (UI), schdld next appmnt for 10/13 FRI ! [**],
We serviced a
WHIRLPOOL WASHER
Model NFW7200TW
Near Ravenna, OH 44266
Robert A.
Job Details: 10/05/2017
Cc not draining, checked lines, clear, fins missing from pump blade, needs pump asm; ordrng 1 WPW10175948 (DRAIN PUMP123.10), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 10/12 THU !,
We serviced a
ROPER WASHER
Model RTW4516FW1
Near Brimfield Township, OH 44240
Robert A.
Job Details: 10/05/2017
Ran diognastics, no water entering unit, tested valve, good, ran recal, op test okOfr 2500001727; Job Cmplt
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED20TQXFN01
Near Kent, OH 44240
Robert A.
Job Details: 10/05/2017
Found ice door not sealing, replaced ice door asm, op test ok; used 1 W10823377XXX (XXXICE DOOR KITXXXDONOTRESTO) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED20TQXFN01
Near Kent, OH 44240
Robert A.
Job Details: 10/05/2017
Found ice door not sealing, replaced ice door asm, op test ok; used 1 W10823377XXX (XXXICE DOOR KITXXXDONOTRESTO) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model WED7400XW0
Near Aurora, OH 44202
Robert A.
Job Details: 10/05/2017
Found idler pulley. Making noise. Replaced lubricated rollers, ran unit, op test ok; used 1 279640 (PULLEY-IDLER21.10) from stock, , Job Cmpltd,
We serviced a
WFG320M0BW2 WHIRLPOOL
Model RANGE
Near Strongsville, OH 44136
Chad P.
Job Details: 10/05/2017
Unable to access unit at this time. Advised lowes to hold onto part and next time tech is there for service he will install part needed. Tech did not reschedule as he assumes he will be back before next scheduling date is available.
We serviced a
GE REFRIGERATOR
Model GTS20ICNCWW
Near Chagrin Falls, OH 44023
Robert A.
Job Details: 10/05/2017
, Removed control panel from ff food area, no signes of water or ice comming from frz, removed shelving found signs of water comming from screw holes of center bracket, sealed around anchers, op test ok; Job Cmpltd,
We serviced a
WFG320M0BW0 WHIRLPOOL
Model RANGE
Near Strongsville, OH 44136
Chad P.
Job Details: 10/05/2017
Found oven bottom out of place. Corrcted. Found shut off on saftey valve not fully open. Likely causing a poor burn on the bake burner. Corrected shut off. Racks missing. Needs racks. Unable to test unit as there is no gas hook up. Loews can install racks. ; ordrng 2 WPW10550642 (RACKS)s,
We serviced a
KDTE254ESS2 KITCHENAID
Model DISHWASHER
Near Grafton, OH 44044
Chad P.
Job Details: 10/05/2017
Confirmed rust on outer door panel. Needs panel replaced. ; ordrng 1 W10901498 (PANEL)
We serviced a
KRMF706ESS01 KITCHENAID
Model REFRIGERATOR
Near Grafton, OH 44044
Alice M.
Job Details: 10/05/2017
Found three doors have rush, rh rail broken and upper pan in fz section locking tab broken. Needs all replaced. Also, interface on pantry door shorted. Advised doors will take time to come in. If door arrive and office has not been in touch okease contact office for service. ; ordrng 1 W10625070 (bracket) and 1 W10815669 (DOOR PANTRY, LH) and 1 W10815687 (DOOR, FF RH SS) and 1 W10815701 (DOOR, FZ SS) and 1 W11095091 (PAN) and 1 WPW10769076 (INTERFACE),
We serviced a
GE BUILT IN FRIDGE
Model ZICS360NMBR
Near Munson Township, OH 44024
Robert A.
Job Details: 10/05/2017
Found evap drain frozen, cleared ice, cleared drain, op test ok; , Job Cmpltd,
We serviced a
MAYTAG MICROWAVE
Model MMV5219DH1
Near Chardon, OH 44024
Robert A.
Job Details: 10/05/2017
Found door cracked, replaced, op test ok; Job Cmpltd,
We serviced a
GH7208XRY4 WHIRLPOOL
Model MICROWAVE
Near Broadview Heights, OH 44147
Chad P.
Job Details: 10/05/2017
Installed trim and frame. Op test ok. ; Job Cmpltd,
We serviced a
ARB220ZCC AMANA
Model REFRIGERATOR
Near North Olmsted, OH 44070
Paul H.
Job Details: 10/05/2017
Compressor not starting, checked windings, good, attempted to start with breakout box, would not start, stayed at 10.5 amps, locked rotor, needs compressor
We serviced a
MVWX655DW1 WHIRLPOOL
Model WASHER
Near Amherst, OH 44001
Paul H.
Job Details: 10/05/2017
Replaced main control board, calibrated and tested, op test ok.; Job Cmpltd,
We serviced a
KUDS30IVBL0 KITCHENAID
Model DISHWASHER
Near Amherst, OH 44001
Paul H.
Job Details: 10/05/2017
Latch is hard to catch, tried adjusting, still difficult, needs latch rebuilt, ordering; ordrng 1 8193882 (bolt-latch) and 1 WP8268540 (spring) and 1 WP8269117 (handle) and 1 WP8524471 (actuator)
We serviced a
WED4800XQ0 WHIRLPOOL
Model DRYER
Near Westlake, OH 44145
Paul H.
Job Details: 10/05/2017
Noise from blower housing, removed debris, tested again, nice and quiet, op test ok.; Job Cmpltd,
We serviced a
SAV571EEWW WHIRLPOOL
Model WASHER
Near Mentor, OH 44060
Benjamin B.
Job Details: 10/05/2017
Installed hose op test ok; Job Cmpltd
We serviced a
DU800DWGX1 WHIRLPOOL
Model DISHWASHER
Near Mayfield Heights, OH 44124
Corina B
Job Details: 10/05/2017
CC that when turning the unit on is does nothing. When turning the dw on the pump is humming. Dw has a timer advanced it to a different cycle and still had the humming. Will need a new pump and motor. GS to order part.rs per cust req. ; ordrng 1 WPW10247394 (pump&motor), schdld next appmnt for 10/18 WED
We serviced a
CGR3742ADW MAGIC CHEF
Model RANGE
Near Willoughby, OH 44094
Dan H
Job Details: 10/05/2017
Customer complaint that oven is not heating, started bake for 350 degrees, ignitor glowed, burner lit, cancelled and repeated, same results, unit is operating as designed
We serviced a
ADB1300AFW0 AMANA
Model DISHWASHER
Near University Heights, OH 44118
Corina B
Job Details: 10/05/2017
Replaced the spray arm. Started dw spray arm is moving. Optest ok. ; Job Cmpltd
We serviced a
WRS322FDAW04 WHIRLPOOL
Model REFRIGERATOR
Near Concord Township, OH 44077
Benjamin B.
Job Details: 10/05/2017
Freezer at -5 fresh food at 39. Found condensation buildup in freezer air gap between liner and cabinet repaired with silicone op test ok. Cust complaimt of ice jamming in door both customer and i ran dispensor at least 5 times explained that this can happen once in a while
We serviced a
WDF330PAHW0 WHIRLPOOL
Model DISHWASHER
Near Cleveland, OH 44118
Corina B
Job Details: 10/05/2017
CC that the dw is not coming on. Checked the voltage at the control and at the power supply 0 volts. Will need an electrician. Optest ok. Power supply; Job Cmpltd
We serviced a
MVWC555DW0 MAYTAG
Model WASHER
Near Eastlake, OH 44095
Dan H
Job Details: 10/05/2017
Customer complaint of unlevel loads, suspension is good, found unit unlevel, leveled unit, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent , op test good ; Job Cmpltd
We serviced a
MDB7600AWW WHIRLPOOL
Model DISHWASHER
Near Willowick, OH 44095
Dan H
Job Details: 10/05/2017
Customer complaint that display is not working, confirmed, unit needs new user interface ; ordrng 1 6-917713 (panel-cntl), schdld next appmnt for 10/12 THU
Near Roaming Shores, OH 44085
Benjamin B.
Job Details: 10/05/2017
Not coverd warranty expired in may
We serviced a
MFI2570FEZ03 MAYTAG
Model REFRIGERATOR
Near Broadview Heights, OH 44147
Chad P.
Job Details: 10/05/2017
Found mullion sweating. No option to turn on or off. Found connection on interface not fully seated. Plugged in and cyceld power. Op test ok. ; Job Cmpltd,
We serviced a
106.44553401 KENMORE
Model REFRIGERATOR
Near Brecksville, OH 44141
Chad P.
Job Details: 10/05/2017
Found unit running with all fans going but comp not running. Starter checks good. On power up comp started and unit started to cool. Likely frozen control. Advised to monitor. Op test ok.
We serviced a
JFD2589KES JENNAIRE
Model REFRIGERATOR
Near Broadview Heights, OH 44147
Chad P.
Job Details: 10/05/2017
Found units ice maker not hooked up to water but turned on. Cycled icemaker. Cust confirmed that was the noise they were hearing. Turned off ice maker and advised on its operation. Op test ok. ; Job Cmpltd,
We serviced a
MAV208DAWW WHIRLPOOL
Model WASHER
Near Olmsted Township, OH 44138
Paul H.
Job Details: 10/05/2017
Replaced timer, ran a quick cycle to test, op test ok.; Job Cmpltd,
We serviced a
WRF989SDAM00 WHIRLPOOL
Model REFRIGERATOR
Near Grafton, OH 44044
Paul H.
Job Details: 10/05/2017
, Replaced FC thermistor, unit kicked on and ported cooling to FC, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
WRT111SFDM03 WHIRLPOOL
Model REFRIGERATOR
Near Carlisle Township, OH 44050
Paul H.
Job Details: 10/05/2017
Installed washer and adjusted hinges, door is closing much better now, op test ok.; Job Cmpltd,
We serviced a
NTW4516FW1 AMANA
Model WASHER
Near Elyria, OH 44035
Paul H.
Job Details: 10/05/2017
Plugged unit in, drain loop proceeded, waited, while waiting customer stated that lights had flickered on unit, ran diagnostics, f9e1 long drain, f2e1 stuck key, f1e1 main control fault, cleared and tested, would not add water in test, needs main control; ordrng 1 W11124710 (CNTRL-ELEC),
We serviced a
KSRG22FKBL01 KITCHENAID
Model REFRIGERATOR
Near University Heights, OH 44118
Corina B
Job Details: 10/05/2017
CC that its not making ice. Removed the i/m 120v to the wire harness. 0v to the i/m. Jumped the i/m would not cycle. Opt eye is not turning on. Will need a new control for the opt eye. Cust does not want to repair
We serviced a
WDF520PADB7 WHIRLPOOL
Model DISHWASHER
Near Orwell, OH 44076
Benjamin B.
Job Details: 10/05/2017
Found unit leaking at drain house coupling whoever installed unit tighted clamp to tight causing hose to squash and hose to leak repaired op test ok; Job Cmpltd
We serviced a
WFW75HEFW0 WHIRLPOOL
Model WASHER
Near Orwell, OH 44076
Benjamin B.
Job Details: 10/05/2017
Found unit to be working as designed instructed cust on loading and cycles and detergent use ; Job Cmpltd
We serviced a
BG21V1W WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44120
Corina B
Job Details: 10/05/2017
CC that there is a gap on the bottom of the gasket not touching the frame. Used steamer to steam gasket out. Used a thin coat of vaseline around the gasket. Optest ok. ; Job Cmpltd
We serviced a
MVWC555DW0 MAYTAG
Model WASHER
Near Cleveland, OH 44102
Dan H
Job Details: 10/05/2017
Customer complaint that unit is not working, ran diagnostics found f9e1(long drain) error code, drain pump is not turning on, drain pump is recieving 120vac , found finishing nail lodged in drain pump housing, removed, unit drains, op test good ; Job Cmpltd
We serviced a
WFW92HEFC0 WHIRLPOOL
Model WASHER
Near North Ridgeville, OH 44039
Paul H.
Job Details: 10/05/2017
Ran diagnostics, f3e1 water level error, cleared and ran test, cc is noisy, sounds like issue with basket/tub, ; ordrng 1 W10901175 (TUB ASSY COMPLETE),
We serviced a
KUDP01FLSS3 KITCHENAID
Model DISHWASHER
Near Ashtabula, OH 44004
Jeff M
Job Details: 10/05/2017
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
MVWC555DW1 MAYTAG
Model WASHER
Near Pierpont, OH 44082
Jeff M
Job Details: 10/05/2017
Was unable to duplicate an issue with machine unit tested good there’s no broken parts; Job Cmpltd,
We serviced a
WRX735SDBM02 WHIRLPOOL
Model REFRIGERATOR
Near Garfield Heights, OH 44125
Chad P.
Job Details: 10/05/2017
Installed parts listed. Op test ok. ; Job Cmpltd,
We serviced a
MVWC200XW1 MAYTAG
Model WASHER
Near Ashtabula, OH 44004
Benjamin B.
Job Details: 10/05/2017
Ran unit on normal cycle could not duplicate problem at this time
We serviced a
WRF992FIFM00 WHIRLPOOL
Model REFRIGERATOR
Near Parma, OH 44134
Chad P.
Job Details: 10/05/2017
Found water not dispensing. Removed filter and tested again. Now working. Cust states that what they have to do to get water. Water pressure is high causing valve not to open. Needs chatter/pressure kit. Cust requests after 2 pm please. ; ordrng 1 WRF992FIFM00 (PRESSURE KIT),
We serviced a
KOSE507EBS02 KITCHENAID
Model RANGE
Near Cleveland, OH 44112
Corina B
Job Details: 10/05/2017
Replaced the control. Brought core back for return. Heated oven to 350*. Optest ok. ; Job Cmplt
We serviced a
WRT311FZDW00 WHIRLPOOL
Model REFRIGERATOR
Near Edgewood, OH 44004
Benjamin B.
Job Details: 10/05/2017
Found frost in frezzer air leak between caninet and liner repaired with silicone op test ok.; Job Cmpltd
We serviced a
WFG320M0BS3 WHIRLPOOL
Model RANGE
Near Euclid, OH 44123
Dan H
Job Details: 10/05/2017
Customer complaint of gas smell, no gas smelled, use leak detector, no leaks found, unit is operating as designed
We serviced a
MVWC565FW0 MAYTAG
Model WASHER
Near Ashtabula, OH 44004
Benjamin B.
Job Details: 10/05/2017
Ran unit on normal cycle found drain hose tomfar in stanpipe adjusted with zip tie unit is on normal cycle with a load im going to call cust to see how it does ; schdld next appmnt for 10/5 THU
We serviced a
WED7000DW1 WHIRLPOOL
Model DRYER
Near MENTOR ON THE, OH 44060
Corina B
Job Details: 10/05/2017
CC that the bottom of the door will not close all the way and making a loud noise.. Removed the door and bent the bottom back into place. Plugged unit in, no noise. Optest ok. ; Job Cmpltd
We serviced a
WTW8900BC0 WHIRLPOOL
Model WASHER
Near Wickliffe, OH 44092
Dan H
Job Details: 10/05/2017
Customer complaint that some buttons are not working on user interface, confirmed, unit needs new user interface(gry), ; ordrng 1 WPW10550335 (console), schdld next appmnt for 10/13 FRI
We serviced a
KDTE104ESS1 KITCHENAID
Model DISHWASHER
Near Madison Township, OH 44057
Benjamin B.
Job Details: 10/05/2017
Ran unit on normal cycle found filter very very dirty.instructed cust to clean see pics. Water going to unit is not hot enoigh cust is goimg to need a plumber to put tank under sink for dishwater. Water temps needs to be 125
We serviced a
WRS322FDAM01 WHIRLPOOL
Model REFRIGERATOR
Near Chardon Township, OH 44024
Benjamin B.
Job Details: 10/05/2017
Installed pan op test ok; Job Cmpltd
We serviced a
NED4655EW1 WHIRLPOOL
Model DRYER
Near Mentor, OH 44060
Corina B
Job Details: 10/05/2017
CC that the dryer keeps tripping the breaker. Checked the voltage at the terminal block, correct. The dryer was not attached to the vent when i walked in. Dryer is cycling on and off properly. Let the dryer run for 30 minutes and did not trip the breaker. The vent goes into a crawl space and has a foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube. Will also need to get a shutter for the outside vent, to not have animals get inside the vent. Optest ok. ; Job Cmpltd
We serviced a
WDT720PADM2 WHIRLPOOL
Model DISHWASHER
Near Cleveland, OH 44132
Corina B
Job Details: 10/05/2017
Replaced the drain pump. Found the drain hose is under the leg of the unit. Advised cust to reinstall dw with the drain hose not under the leg of the unit. Causing the drain hose to be crushed. Raised unit up, drain pump drained the water. Optest ok. Will need to pick control up for return. ; schdld next appmnt for 10/9 MON
We serviced a
KRFC704FPS00 KITCHENAID
Model REFRIGERATOR
Near Mayfield Heights, OH 44124
Dan H
Job Details: 10/05/2017
Installed new evaporator cover and control, op test good ; Job Cmpltd
We serviced a
GI7FVCXWB00 WHIRLPOOL
Model REFRIGERATOR
Near Painesville, OH 44077
Benjamin B.
Job Details: 10/05/2017
Installed facia heater, op test good
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSF26C4EXS03
Near Perry, OH 44081
Benjamin B.
Job Details: 10/04/2017
Installed tubes op test ok.; Job Cmpltd
We serviced a
MVWB835DW1 MAYTAG
Model WASHER
Near Pepper Pike, OH 44124
Benjamin B.
Job Details: 10/04/2017
Unit dispensor drawer rail rusting cust dont have pop called bloom no answer she will lets us no ; ordrng 1 W10919352 (drawer) and 1 W11172234 (HOUSING )
We serviced a
KSGB900ESS1 KITCHENAID
Model RANGE
Near North Royalton, OH 44133
Chad P.
Job Details: 10/04/2017
Installed control panel and bezels. Op test ok. ; Job Cmpltd
We serviced a
WRS571CIDM01 WHIRLPOOL
Model REFRIGERATOR
Near Middleburg Heights, OH 44130
Chad P.
Job Details: 10/04/2017
Installed diffuser. Op test ok. ; Job Cmpltd,
We serviced a
WGD5000DW3 WHIRLPOOL
Model DRYER
Near Strongsville, OH 44149
Chad P.
Job Details: 10/04/2017
Ran unit on prefered dry cycle and let unit advance into wrinkle shield. Unit did function correctly through wrinkle shield. Advised cust how unit cycles through that setting. Op test ok. ; Job Cmpltd,
We serviced a
KFIS29PBMS00 KITCHENAID
Model REFRIGERATOR
Near North Olmsted, OH 44070
Chad P.
Job Details: 10/04/2017
Arrived to find unit at 0 in fz section and 43 in ff. Adjusted temp settings. Unit has no food in it. Ff evap air at 32f. Advised to load unit with non parishable items. Cooling should recover. Advised in a few days if cooling has not recovered please contact wpl back for service. ; Job Cmpltd,
We serviced a
JFX2897DRM02 JENNAIRE
Model REFRIGERATOR
Near Olmsted Falls, OH 44138
Chad P.
Job Details: 10/04/2017
Rmoved all drawers and defrosted unit. Installed door. Advised to please allow 24 hrs for normal cooling to resume. ; Job Cmpltd,
We serviced a
KUDS30FXSS5 KITCHENAID
Model DISHWASHER
Near Strongsville, OH 44149
Chad P.
Job Details: 10/04/2017
Arrived to find unit responding. Ran normal wash and drain 2x. Unable to duplicate. Advised to use as normal
We serviced a
KDTE104DSS0 KITCHENAID
Model DISHWASHER
Near North Royalton, OH 44133
Chad P.
Job Details: 10/04/2017
Found unit with standing water. Selected cancel drain. Pump running but unit not draining. Disposal has plug removed. Reinstalled drain line and hit cancel to drain again. Unit started to drain. Ran normal wash and drained again. Unit now draining. Possible blockage or stuck check valve. Op test ok. ;
We serviced a
MVWX655DW MAYTAG
Model WASHER
Near Pierpont, OH 44082
Jeff M
Job Details: 10/04/2017
The water valves are restricted from the well needs new set of water valves; ordrng 1 W11127357 (WATER VALVES)
We serviced a
WRX735SDBM02 WHIRLPOOL
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Paul H.
Job Details: 10/04/2017
Items freezing in RC, thermistor is out of range, ordering kit, also damper seems to not be closing, ordering damper as well; ordrng 1 W10316760 (thermistor) and 1 WPW10196393 (control),
We serviced a
WCSR4170G5WW GE
Model WASHER
Near University Heights, OH 44118
Benjamin B.
Job Details: 10/04/2017
Ran unit on normal cycle found unit working ok at this time office to call to collect svc per las; Job Cmpltd
We serviced a
KDTE704DSS0 WHIRLPOOL
Model DISHWASHER
Near Cleveland, OH 44115
Corina B
Job Details: 10/04/2017
Cc that the unit will not drain and the ui turns off. Drained the water from the dw. Removed the drain pump found pieces of glass in the drian pump. Optest ok
We serviced a
KRSF505EWH00 KITCHENAID
Model REFRIGERATOR
Near Lyndhurst, OH 44124
Dan H
Job Details: 10/04/2017
Customer complaint of ice clumping together and of frost build up in fresh food section, ff tem at 43 degrees, freezer section temperature at 5 degrees, ice in bin is not clumpped together, ice chute door is sealing, fresh food section and freezer section door gaskets are sealing, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd
We serviced a
WRF992FIFM00 WHIRLPOOL
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Paul H.
Job Details: 10/04/2017
Replaced ice maker, ran test 97 to fill, op test ok.; Job Cmpltd,
We serviced a
WFG505M0BW0 WHIRLPOOL
Model RANGE
Near Andover Township, OH 44003
Jeff M
Job Details: 10/04/2017
Customer did not screw the lightbulb incorrectly unit tested good; Job Cmpltd
We serviced a
WRF555SDFZ01 WHIRLPOOL
Model REFRIGERATOR
Near Mentor, OH 44060
Jeff M
Job Details: 10/04/2017
Customer was unable to remove the ice bin. I show the customer the proper way to remove the ice bin. The unit op tested good ; Job Cmpltd
We serviced a
WDT720PADW3 WHIRLPOOL
Model DISHWASHER
Near Mentor, OH 44060
Jeff M
Job Details: 10/04/2017
The upper rack rails the clips came out to held the rails in place witch aloud the wheels fall off I reassembled the racks unit tested good; Job Cmpltd
We serviced a
KRFF305ESS00 WHIRLPOOL
Model REFRIGERATOR
Near Kirtland, OH 44094
Jeff M
Job Details: 10/04/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
WRS322FNAM01 WHIRLPOOL
Model REFRIGERATOR
Near Andover, OH 44003
Jeff M
Job Details: 10/04/2017
The unit is not defrosting properly I tested the heating circuit it tested find the main control is not defrosting automatically needs new defrost control; ordrng 1 WPW10366605 (CONTROL),
We serviced a
WTW4950XW0 WHIRLPOOL
Model WASHER
Near Mentor, OH 44060
Jeff M
Job Details: 10/04/2017
The units tub ring is damaged. Needs new tub bring customer will call her insurance to make a claim instead of paying out-of-pocket to fix it.; ordrng 1 WPW10215146 (RING),
We serviced a
WRS322FDAW04 WHIRLPOOL
Model REFRIGERATOR
Near WILOUGHBY HLS, OH 44094
Jeff M
Job Details: 10/04/2017
, I found the air diffuser housing is broken it is allowing cold air to flow directly onto the temperature sensor. So the fridge is kicking on and off every five minutes because it’s having 0° air flow on the temperature sensor. it’s tricking the fridge to think that it’s to temperature. needs a new air diffuser for proper airflow; ordrng 1 WPW10151374 (Dampener)
We serviced a
WRF992FIFM00 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44149
Chad P.
Job Details: 10/04/2017
Found new evap cover assy that was installed is miswired. It is missing the violet wire connection for the valve. Need to reorder cover and inspect wiring before installing it. Cust is requesting that all the door be replaced do to the foam and plastic covering being exposed. This was previously reported to wpl tech line. G.s. To please review. Sticky says parts are being expedited. Tech did not reschedule as he is not sure when parts are arriving. Office to please contact cust for install appt. ; ordrng 1 W10889841 (COVER ASSY)
We serviced a
WTW8000BW0 WHIRLPOOL
Model WASHER
Near North Ridgeville, OH 44039
Paul H.
Job Details: 10/04/2017
Seal has failed, needs bearing kit, due to water in stator area, ordering a stator and RPS sensor as well; ordrng 1 W10435302 (bearing) and 1 WPW10178988 (sensor) and 1 WPW10419333 (stator),
We serviced a
WRB322DMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Westlake, OH 44145
Paul H.
Job Details: 10/04/2017
Scratched door trying to remove old plug, need to replace door as well now; ordrng 1 13107554SQ (dor-fip ss) and 1 WP12246610 (plug-hndle)
We serviced a
WED8500DC3 WHIRLPOOL
Model DRYER
Near Westlake, OH 44145
Paul H.
Job Details: 10/04/2017
Ran diagnostics, f4e3 restricted airflow, f6e2 comm error, f4e4 L2 voltage error, ran test, voltages are good, airflow seems fine, customer stated UI was flickering, comm error seems to be main problem, ordering UI and board; ordrng 1 W10847565 (console) and 1 WPW10739349 (cntrl-elec),
We serviced a
WDTA50SAHW0 WHIRLPOOL
Model DISHWASHER
Near Avon, OH 44011
Paul H.
Job Details: 10/04/2017
Found wash motor not engaging, started a wash and observed power to wash motor, staying at 75V mostly and sporadically jumping to 118V, board will need replaced, being that motor has been receiving 75 volts consistently, would be best course of action to replace motor as well, although motor is t/s, board is not, ordering both; ordrng 1 W11087207 (CNTRL-ELEC) and 1 W11087376 (SUMP AND MOTOR),
We serviced a
NTW4516FW1 AMANA
Model WASHER
Near Warrensville Heights, OH 44128
Dan H
Job Details: 10/04/2017
Installed new basket, op test good ; Job Cmpltd
We serviced a
WRT318FZDW02 WHIRLPOOL
Model REFRIGERATOR
Near Maple Heights, OH 44137
Dan H
Job Details: 10/04/2017
Customer complaint of food freezing in fresh food section and ice melting in freezer section, fresh food section temperature at 43 degrees, freezer section temperature at 5 degrees, evaporator fan is running, good frost pattern, compressor and condenser fan are running, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd
We serviced a
MVWB835DW1 MAYTAG
Model WASHER
Near North Ridgeville, OH 44039
Paul H.
Job Details: 10/04/2017
Replaced main control, calibrated and tested, op test ok.; Job Cmpltd,
We serviced a
JGC1536ADS JENNAIRE
Model COOK TOP
Near Avon, OH 44011
Paul H.
Job Details: 10/04/2017
Tried to light a burner and there was a pop and arc from under infinite switch, had four screw seized on burners, was able to pull two, one burner is completely holding up progress, explained that to go any further would require destroying that burner, which would require these parts regardless of what else is wrong:
We serviced a
MVWB835DW1 MAYTAG
Model WASHER
Near Lorain, OH 44053
Paul H.
Job Details: 10/04/2017
Replaced slider assembly, ran test 51, nice and quiet, op test ok.; Job Cmpltd,
We serviced a
ASD2575BRS01 AMANA
Model REFRIGERATOR
Near Garfield Heights, OH 44105
Corina B
Job Details: 10/04/2017
CC that the dispenser is not dispensing ice. Removed the ice bin and installed the bin. Dispenser is dispensing ice. Advised cust on how to install the ice bin. Optest ok. ; Job Cmpltd
We serviced a
MMV4205DS1 MAYTAG
Model MICROWAVE
Near Garfield Heights, OH 44125
Dan H
Job Details: 10/04/2017
Installed new bulb, op test good ; Job Cmpltd
We serviced a
WRF560SMYW04 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44128
Corina B
Job Details: 10/04/2017
CC that the unit is not cooling. When I arrived the cust had the ff doors open and was taking food out. Fz 10. Cust has the control on the lowest setting. Removed fz evap cover waited 10 min. Evap has a frost pattern. Replaced the thermistor from t/s in the ff. Optest ok. ; used 1 W10902214 (THERMISTOR) from stock, Job Cmpltd
We serviced a
NED4655EW1 WHIRLPOOL
Model DRYER
Near Elyria, OH 44035
Paul H.
Job Details: 10/04/2017
Start button has broken, knob and switch, also thermal cut out is open, t/s but ordering since I have to come back for switch; ordrng 1 WP3392519 (fuse-thrml) and 1 WPW10420741 (switch-pts) and 1 WPW10453948 (knob),