Service History 723 | Freds Appliance

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Atwater, Ohio 44201

Brian M

Job Details: 02/02/2022

Cc of error and washer not washing properly Found f7e1 error Ran manual test on tachometer and actuator no issues found Ran auto test no issue Ran calibration Had customer start load no issues Advised to watch

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KWH

Near Willoughby, Ohio 44094

Jason N

Job Details: 02/02/2022

"Installed drain pump. Ran diagnostics cycle, unit slow draining. Found drain hose incorrectly installed on back of unit, rubber boot is kinked. Corrected install. Unit draining correctly. Op test good."

We serviced a

MAYTAG DRYER

Model MEDB835DC4

Near Gates Mills, Ohio 44040

Manny

Job Details: 02/02/2022

"Cc unit making a loud noise, found rollers and pulley in bad shape, replaced pulley and rollers using T/S# 4392067, opt test ok; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KUDK03ITWH3

Near Garfield Heights, Ohio 44125

David R

Job Details: 02/02/2022

"Cc unit not washing and saw sparks underneath. Took pics, electrical is not up to code, let customer know will need electrician for that. Looked at unit, Found wash motor error, soap just sitting at bottom of unit. Water is good, drain sounds loud. From sparking, control isnt sending correct voltage. Drain pump is loud. Ordering control, bi metal, wash motor and drain pump. ; ordrng 1 WPW10780877 (Wash motor) and 1 WPW10348269 (Pump drain) and 1 WPW10084142 (Control) and 1 W10258275 (Bi metal)"

We serviced a

KITCHENAID DISHWASHER

Model KUDK03ITBL3

Near Chardon, Ohio 44024

Jason N

Job Details: 02/02/2022

"Installed UI panel and door link kit. Interface test good, all buttons illuminating and responsive. Door operation test good."

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JZ0

Near Lyndhurst, Ohio 44124

Manny

Job Details: 02/02/2022

"Cc we set unit to 425 unit gets to temp but then temp drops. Set unit to 350 unit got to 350 clicked + button and set unit to 375 as soon as it got to 350 , displaying 275 degrees, control start clicking. Unit will need a temp sensor and main control. Office to contact customer for next service appointment when parts are available.; ordrng 1 WPW10181986 (sensor) and 1 W11567368 (Electronic control)"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Cleveland, Ohio 44128

David R

Job Details: 02/02/2022

Cc after last repair the oven will not work. When pressing bake control will click but ignitor will not light. Found control is sending 120 down in circuit. Will need valve and ignitor. Ordering. ; ordrng 1 WP98014893 (Valve) and 1 W11176454 (Ignitor)

We serviced a

MAYTAG WASHER

Model MVWC565FW

Near Chardon, Ohio 44024

Jason N

Job Details: 02/02/2022

"Cc unit stopping in mid cycle Ran diagnostics, found code f8e1 for low/no fill. Ran manual water valve tests, found cold water coming into unit greatly reduced. Checked inlet valve screens, cold side completely blocked with sediment. Replaced inlet valve using misc. truck stock part. Ran auto test, all functions passed, good pressure in to both sides. Op test good. ; used 1 W11038689 (Inlet valve) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Brecksville, Ohio 44141

David R

Job Details: 02/02/2022

"Replaced control and pump wash motor. Ran diagnostics, good. Op test ok."

We serviced a

GE REFRIGERATOR

Model PFE28RSHGSS

Near Chardon, Ohio 44024

Jason N

Job Details: 02/02/2022

"Cc unit door alarm not workingCustomer stated door alarm is not going off when door is left open. Checked door alarm setting, it is turned on and volume is at max. Left ff doors open, after approx 2 minutes door alarm signaled. Left freezer door open, again after approx 2 min. Door alarm signaled again. Could not find an issue with door alarm at this time."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Novelty, Ohio 44072

Jason N

Job Details: 02/02/2022

"Cc unit not dispensing water Customer stated for about a week, water dispense was intermittent. Water dispense has been fine for a week now. Tested water dispense for several minutes, no intermittent operation, water dispense every time with good pressure. Could not duplicate issue at this time. Unit is working as designed."

We serviced a

MAYTAG DISHWASHER

Model MDB7749AWM2

Near Chagrin Falls, Ohio 44022

Jason N

Job Details: 02/02/2022

"Cc unit leaking water and not draining Customer had plumber out and was told his drain line was frozen, but had the have someone to look at the unit for the leak. Turned water on for unit, water spraying out of inlet valve. Valve housing is cracked, will need new inlet valve. ; ordrng 1 W11175771 (Inlet valve)"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Independence, Ohio 44131

David R

Job Details: 02/02/2022

"Replaced heater. Customer getting F9E1 error, drain hose crimped in back of unit. Adjusted as best as possible. Tested. Good. Op test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI5FVAXVL00

Near Strongsville, Ohio 44149

David R

Job Details: 02/02/2022

"Cc unit not cooling. 65* in both sections. Found bad start device. Replaced from t/s. Tested, good. Unit started to cool. Op test ok. Give 24 hours to get back to normal temps. ; used 1 8201786 (STARTER) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Lakewood, Ohio 44107

Angel

Job Details: 02/02/2022

Cc that unit is not draining. Opened up unit and saw it had water in bottom by filter area hit the cancel button and drained water out as should. Ran diagnostics and had no error codes ran unit in a normal cycle than tested it to see if it drained and it drained as should. Unit is working as designed could not find any issues with it but still replaced drain pump because drain pump could be overheating and shutting off tested unit again. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Strongsville, Ohio 44136

Gabriel P

Job Details: 02/02/2022

"Replace control and console,now is throwing a new error code f7e4 Basket Re-engagement Failure also what it ask me to do and is good call senior tech cause unit not responding the clutch coil may have damage control re ordering ; ordrng 1 W10754448 (Shifter) and 1 W10915700 (Stator) and 1 W11419171 (Control)"

We serviced a

MAYTAG WASHER

Model LAW9304AAE

Near Mentor, Ohio 44060

Joe O

Job Details: 02/02/2022

"Cc: noise during spinFound inner tub warped. Spoke with BJ, stated with unit age bearings and seals would also need replaced. Needs tub, counter weight, tub bearing and stem kitInner Tub discontinued.; ordrng 1 22001139 (tub,inner(discontinued)) and 1 6-2095720 (mounting s) and 1 6-2040130 (tub bearin) and 1 WPW10860268 (counterwgt)"

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Euclid, Ohio 44119

Corina H

Job Details: 02/02/2022

"CC that the unit will lock and sense then shuts off. Ran diag F5e1 Lid Switch Fault Lid Is Up. Cleared the code. Ran a manual lid lock test, good. Started a cycle, several times started every time. Ran a calibration. Opt test ok"

We serviced a

WHIRLPOOL DRYER

Model WED8000DW1

Near Lakewood, Ohio 44107

Angel

Job Details: 02/02/2022

Cc that unit is screeching when running. Confirmed turned on unit and started screeching will need pulley replaced. Replaced dryer kit with rollers and belt tested unit. Opt test ok; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

MAYTAG WASHER

Model MHW5500FW1

Near Cleveland, Ohio 44102

Angel

Job Details: 02/02/2022

Cc that the unit drops time when using warm water. I verified unit and it did drop a lot of time only when using warm water ordering ui. Ordered part.; ordrng 1 W10911042 (Ui)

We serviced a

KITCHENAID MICROWAVE

Model KEMC308KSS01

Near Aurora, Ohio 44202

Brian M

Job Details: 02/02/2022

Cc unit says door Found door frame not hitting switches Door is NLa ; ordrng 1 4375414 (covr-choke)

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW0

Near Euclid, Ohio 44123

Manny

Job Details: 02/02/2022

"Cc unit squeaking, found code F2E2 for console disconnected, verify and console is plugged in, set unit to test cycle when unit is starting the belt squeaking, after 5 mins in test mode got error code F2E2 again , unit will need belt and console UI; ordrng 1 W11239857 (Belt) and 1 W11413339 (Console)"

We serviced a

GE RANGE

Model JGB735SP1SS

Near Wickliffe, Ohio 44092

Corina H

Job Details: 02/02/2022

"CC that the unit does not go pass 177*. Confirmed, unit is in Celsius. Changed the Celsius to Fahrenheit. Opt test ok."

We serviced a

MAYTAG WASHER

Model MVWB835DW

Near Cleveland Heights, Ohio 44118

Angel

Job Details: 02/02/2022

Cc that washer is not spinning as should. Ran diagnostics and found error code F0E3 overload. Asked customer about how much clothes does he load the washer too and stated about 3/4 of the basket. Looked underneath washer and found that the gearcase is leaking oil. Will need gearcase replaced.; ordrng 1 W11393685 (Gearcase) and 1 W10734521 (Slider)

We serviced a

MAYTAG WASHER

Model MVW6200KW1

Near South Euclid, Ohio 44121

Marie V

Job Details: 02/02/2022

"Cc that the unit did not finish the cycle, unit was going back and forth sense, done and lid lock. Ran diag found error code F0E1, is not on tech sheet, called whirlpool tech line. Had me verify ohms on motor and it was 4.5 ohms. They said that that code could be caused by off balance, clothes on clean washer cycle to motor struggling to operate, or power loss. He said to replace harness and motor. Office will contact once they have eta on the parts.; ordrng 1 W11026785 (Motor) and 1 W11590868 (Harness) and 1 W11239857 (Belt)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT511SZDB00

Near Cleveland, Ohio 44115

Joe O

Job Details: 02/02/2022

"Recovered refrigerant, installed compressor and drier. Put unit into 28 inch vac for 15 mins, recharged with 4.9oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok; used 1 W10896689 (Coupler), and 1 Tjaf1200 (Process) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB9979SKZ0

Near Euclid, Ohio 44117

Manny

Job Details: 02/02/2022

"Cc unit not draining, unit not displaying correctly, try to get unit into diagnostics, unit gets in diagnostics but since console is damaged I cant see whats being displayed, unit start going through the diagnostics cycle then relays clicking on control then unit shuts off and restart, in order to properly diagnose the unit, advise customer to call whirlpool to see if the get a concession for the repair.; ordrng 1 W11413965 (Control panel), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTE404DSS0

Near Gates Mills, Ohio 44040

Corina H

Job Details: 02/02/2022

Replaced the pump and motor. Opt test ok. ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH32519HZ07

Near Cleveland, Ohio 44109

Marie V

Job Details: 02/02/2022

After arrived. Cust need to reschedule.; saved tckt

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Aurora, Ohio 44202

Brian M

Job Details: 02/02/2022

Installed pump and control OP Test Ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Cleveland, Ohio 44135

Angel

Job Details: 02/02/2022

Cc that unit was leaking and they had a F8E4 error code float switch open. Verified and found tub seal on bottom right hand corner was not placed properly was coming off installed correctly also float switch tray had water in tray dried everything out tested unit on a heavy cycle and could not detect anymore leaks. Opt test ok.

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Westlake, Ohio 44145

Angel

Job Details: 02/02/2022

Replaced heater tested unit. Opt test ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29PBMS00

Near Cleveland, Ohio 44144

Marie V

Job Details: 02/02/2022

Replaced evap harness and defrosted evaporator. Op test ok

We serviced a

MAYTAG WASHER

Model MVWB855DC3

Near Mentor, Ohio 44060

Corina H

Job Details: 02/02/2022

"CC that the unit will wash one load then will not was another load. Ran diag F5e1 Lid Switch Fault Lid Is Up f8e6 Water Hazard. Started a normal cycle, water correctly. Advised cust 1-2 tablespoons of he detergent. Checked the pressure hose, clear. Opt test ok."

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DBL2

Near Painesville, Ohio 44077

Corina H

Job Details: 02/02/2022

"CC that the unit is not filling with water. Found the pump and motor not turning on. Checked the power at the control, 120 volts. Will need a pump and motor. Cust does not want to repair ; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS03

Near Aurora, Ohio 44202

Brian M

Job Details: 02/02/2022

Cc no cool No fans no compressor running Installed Orion board Ran test 38 unit ran fine for about 20 sec had 150 watt then dropped Upon inspection I can hear a Freon leak coming from ff evap area Needs evap ; ordrng 1 W11291123 (evaporator)

We serviced a

WHIRLPOOL RANGE

Model WFE320M0ES2

Near Willoughby, Ohio 44094

Joe O

Job Details: 02/02/2022

"Cc: not heatingFound unit not heating. Relay not closing on control. Needs controlCustomer does not want to repair at this time ; ordrng 1 W11122560 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

FRIGIDAIRE RANGE

Model FFGF3047LSG

Near Chesterland, Ohio 44026

Jason N

Job Details: 02/02/2022

"Cc unit oven not heating properlyRan bake test to 350 degrees, let cycle. Customer is using spring steel type thermometer gauge which is slow reacting, reading 275 degrees when actual is 350. Let cycle for 20 minutes, good reignition each time. Calibrated temperatures +10 degrees. Unit is working properly at this time."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF989SDAE02

Near North Ridgeville, Ohio 44039

David R

Job Details: 02/02/2022

"Cc unit icemaker not working, only produced one batch of ice. Temp is good for both sections. Ran diagnostics, found E5 icemaker error. Found ice stuck in icemaker not cycling. Test 57 icemaker cycled through harvest, Test 45 called and filled water and Test 36 icemaker fan is working. Ordering icemaker. ; ordrng 1 WPW10764668 (Icemaker)"

We serviced a

MAYTAG WASHER

Model MVWB765FW

Near Mentor, Ohio 44060

Corina H

Job Details: 02/02/2022

CC that there is an article of clothing stuck under the agitator. Confirmed. Removed the article of clothing from the agitator. Started a drain and spin. Opt test ok

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BW2

Near Mentor-on-the-Lake, Ohio 44060

Corina H

Job Details: 02/02/2022

"CC that the burners are to high and the oven is off. Adjusted the flames on the burners. Checked the temp in the oven, 350*. Opt test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE204KPS0

Near North Royalton, Ohio 44133

Gabriel P

Job Details: 02/02/2022

Customer said it didnt want to start for her when arrive everything was working as design call bj we going to replace ui ; O-emld tckt

We serviced a

AMANA DRYER

Model NED4655EW1

Near Parma, Ohio 44130

Gabriel P

Job Details: 02/02/2022

Took unit apart all screws are in place everything that is functional is working as designed there is a vibration sound that may be normal vibration cannot find any other problems

We serviced a

KENMORE DRYER

Model 110.8640712

Near Cleveland, Ohio 44119

Manny

Job Details: 02/02/2022

"Unit is a coin op m and there is no keys, tried reaching out to customer no answer contacted office spoke to AP she tried calling customer no answer she left msg, she advised trying to see if I can diagnose the unit with change, Use $1.50 to get unit started, unit has no heat, took back panel off and checked all components and all pass, cant hear centrifugal switch engaging, could be a bad motor but need the key to be able to take unit apart and diagnose properly. Office to verify that the keys are here before next service appointment.; schdld next appmnt for 2/9 WED !"

We serviced a

KITCHENAID REFRIGERATOR

Model KFCS22EVMS3

Near Westlake, Ohio 44145

Angel

Job Details: 02/02/2022

"Cc that the icemaker is leaking when calling for water. Removed and found ice in the fill tube pan. Cleared out checked the fill tube to make sure its not frozen and it wasnt. Asked customer if they had a saddle valve and said yes explained to them the issue with those valves and we recommend to have a quarter turn valve because if its low on water pressure it could cause that if not the valve could be going bad. Gave customer estimate and stated they will leave like that for now. Paid service call only.; ordrng 1 WP12544124 (Inlet valve), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model MVWB855DC3

Near Avon, Ohio 44011

Marie V

Job Details: 02/02/2022

"Replaced drain pump, water valve, control, Ui, and dampers. Ran auto test and calibration. Op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near North Ridgeville, Ohio 44039

Gabriel P

Job Details: 02/02/2022

"Found fill tube clogged with ice and heater not working ordering ; ordrng 1 W11226501 (Heater), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDEM00

Near Novelty, Ohio 44072

Jason N

Job Details: 02/02/2022

"Cc unit has ice buildup in bottom of ff sectionFound ice buildup in ff evaporator drain tray, leaking into ff section. Cleared ice from drain tray, steamed down through drain hole. Poured water down to ensure good flow through. Pulled drain tube and flushed. Op test good."

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Lorain, Ohio 44052

Angel

Job Details: 02/01/2022

Cc that units light is not working. Confirmed will not turn on. Verified wires at socket and were good also bulb was good. Check voltage at control and was not sending voltage to light replaced control tested unit. Opt test ok.

We serviced a

KITCHENAID RANGE

Model KGRS807SBL01

Near Columbia Station, Ohio 44028

David R

Job Details: 02/01/2022

"Cc LF burner had burned plastic everywhere and got all on burner. Looked and whole burner assembly has plastic material covering it. Rusted screws, will have to drill through. Gave estimate for repair. Customer paid SVC only. Do not order parts.; ordrng 1 WP9761639 (LF orfice holder) and 1 8285250 (Closer plate) and 8 WP3400702 (Part 7 screw)s and 1 WP8285255 (Burner head) and 1 WP8285256 (Burner head) and 1 WP8285258 (Cap burner) and 1 WP9758829CB (Cap buner) and 4 WP12990527 (Part 8 screw)s, used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Chagrin Falls, Ohio 44022

Brian M

Job Details: 02/01/2022

Installed heater OP Test Ok

We serviced a

JENN-AIR RANGE

Model JGS1450DP0

Near Eastlake, Ohio 44095

Corina H

Job Details: 02/01/2022

Replaced the control. Checked the cord has continuity. Checked outlet properly polarized. Brought core back for return. Heated oven to 350*. Opt test ok.

We serviced a

WHIRLPOOL RANGE

Model WFG550S0HZ2

Near Elyria, Ohio 44035

Gabriel P

Job Details: 02/01/2022

Found caps and burner defective ordering also pan as well no need to schedule Customer he will install part himself ; ordrng 1 W11435570 (Caps) and 2 W11435630 (Burner fronts)s and 1 W11435659 (Rear burner) and 1 W11435659 (Rear burner) and 1 W11435660 (Middle burner) and 1 WP3195097 (Oven pan)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Berea, Ohio 44017

Marie V

Job Details: 02/01/2022

"Cc that the unit goes through the cycle but no water coming in. Confirmed had to remove hose and open the line. No water came out. Is not the unit is the water line. Also unit has rust on the door, cust ask if it can be replaced. Door is rusted. ; ordrng 1 W11087377 (Door)"

We serviced a

WHIRLPOOL MICROWAVE

Model WOC75EC0HS04

Near Painesville, Ohio 44077

Joe O

Job Details: 02/01/2022

Installed hinges. Tested. Op test ok

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS0

Near Westlake, Ohio 44145

Manny

Job Details: 02/01/2022

"Cc that unit has a crack on the console that cut her wrist, verify and saw a small sharp crack on the corner of the console, took pic, replaced hinges op test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KBS0

Near Chagrin Falls, Ohio 44022

Jason N

Job Details: 02/01/2022

"Installed pump/motor assembly. Ran diagnostics cycle in entirety, all functions passed. Op test good."

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Lorain, Ohio 44053

Angel

Job Details: 02/01/2022

Cc that unit was smelling like something burning she noticed it was in high heat so she was smelling the heater so she turned it down and was good. I also had to fix her vent on back of unit because it was mot on correctly. Opt test ok.

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Strongsville, Ohio 44136

David R

Job Details: 02/01/2022

Replaced door gasket. Adjust feet and top rack. Rack not hitting on gasket. Good. Op test ok.

We serviced a

WHIRLPOOL WASHER

Model WTW6600SW2

Near Strongsville, Ohio 44136

Marie V

Job Details: 02/01/2022

"Replaced dampers, ran auto test ok. Op test ok."

We serviced a

WHIRLPOOL DRYER

Model WGD5100HW0

Near Cleveland, Ohio 44130

Marie V

Job Details: 02/01/2022

"Replaced motor, tested unit. Heats and spins properly. Op test ok"

We serviced a

FRIGIDAIRE RANGE

Model FGEW3065PBD

Near Willoughby, Ohio 44094

Corina H

Job Details: 02/01/2022

"Replaced the ui, control, harnesses. Heated oven to 350*. Opt test ok. ; used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KBFA20ERSS00

Near Chagrin Falls, Ohio 44022

Brian M

Job Details: 02/01/2022

"Installed fan control, and bi metal Advised to watch"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHW06

Near Solon, Ohio 44139

Jason N

Job Details: 02/01/2022

"Cc unit is noisyCustomer states the unit is very noisy. Found noise is question is the freezer evaporator fan, noise is typical for unit. Called wp techline, Austin, sound levels vary as long as no frost build in freezer section, unit is working as designed"

We serviced a

GE DRYER

Model DBXR453EA1WW

Near Painesville, Ohio 44077

Joe O

Job Details: 02/01/2022

Installed rear bearing assembly. Tested. Op test ok

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Cleveland Heights, Ohio 44121

Manny

Job Details: 02/01/2022

"Cc unit fills for a long time and clothes wet at the end of the cycle, found code F8E1 for long fill no fill, found drain hose low tied up under the sink elevated drain hose, op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KSRS25IKBL01

Near Strongsville, Ohio 44149

Gabriel P

Job Details: 02/01/2022

"Found compressor not starting also found wires change need harness and compressor gave estimate,opt test ok ; ordrng 1 W10309994 (Compressor) and 1 4389205 (Harness) and 1 W10843121 (Filter dryer), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Broadview Heights, Ohio 44147

David R

Job Details: 02/01/2022

"Replaced heater element. Tested, good. Op test ok."

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW

Near Chagrin Falls, Ohio 44023

Brian M

Job Details: 02/01/2022

Cc unit not working Found lid lock malfunction Replaced using truck stock OP Test Ok ; ordrng 1 W11307244 (latch)

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2087HRP

Near Beachwood, Ohio 44122

Manny

Job Details: 02/01/2022

"Cc bailed arm is out of ice maker, and pantry door broken, bailed arm is in place, ice maker is functional and complete a harvest while I was diagnosing the unit, pantry door pin broke and unit will need pantry end cap, customer will not proceed with the repair, if she wants to repair shell call us back, labor and parts are due if we come back to repair.; ordrng 1 WP12656105 (endcap), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Warrensville Heights, Ohio 44122

Manny

Job Details: 02/01/2022

"Cc unit giving error code and not water in it, found drain hose on the floor elevated drain hose opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ03

Near Painesville, Ohio 44077

Joe O

Job Details: 02/01/2022

"Cc: evaporator frosting up, not cooling properlyCustomer recently thawed unit. Entered manual defrost. Unit pulling 640 watts. Unit is heating. Needs control and evap thermistor; ordrng 1 WPW10384183 (thermistor) and 1 W11203924 (contrl-box), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Painesville, Ohio 44077

Corina H

Job Details: 02/01/2022

"CC that the water is not hot enough. Ran diag F0E2 OVER SUDS CONDITION DETECTED, F7E7 MOTOR UNABLE TO REACH TARGET RPM. Ran a manual agitate and spin, good. Checked the hot and cold, good. Advised cust to use 1 to 2 tablespoons of he detergent. Started a bulky/sheet on hot. Opt test ok ; saved tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Mentor, Ohio 44060

Corina H

Job Details: 02/01/2022

I did not. Tried calling they answered the phone and hung up. ; saved tckt

We serviced a

KITCHENAID MICROWAVE

Model KEMC308KSS0

Near Cleveland Heights, Ohio 44118

Corina H

Job Details: 02/01/2022

"CC that the unit lights quit working again. Checked the wire connection, looks good. Ohmed out the light bulb good, plugged the bulb in. Powered unit up lightbulb went out. Will need a new harness. Part is nla. ; ordrng 1 4455732 (Harness)"

We serviced a

WHIRLPOOL WASHER

Model WGD5100HW0

Near North Royalton, Ohio 44133

Gabriel P

Job Details: 02/01/2022

"Found pulley melting it could be cause by and overload also shifter not working replace from t/s,opt test ok ; used 1 WPW10006355 (ACTUATOR) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS0

Near Broadview Heights, Ohio 44147

David R

Job Details: 02/01/2022

"Cc unit lights on display was flashing and a pump was running and never shut off, customer had breaker off, turned on. Display is working fine as of now, components are working. Ran diagnostics. F2E1 stuck key. Display buttons flashing. Ordering control and UI.; ordrng 1 W11460947 (Ui) and 1 W11462460 (Control)"

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Solon, Ohio 44139

Brian M

Job Details: 02/01/2022

Cc unit Leaking Found leak coming front vent housing Vent cover off put vent cover back on OP Test Ok

We serviced a

MAYTAG DRYER

Model MED5630HC0

Near Painesville, Ohio 44077

Joe O

Job Details: 02/01/2022

Cc: loud screechingCust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard?associated with this type of vent hose and advised cust to replace with a semi?rigid metal hose to?prevent fire hazard. Found pulley seized. Installed dryer repair kit. Tested. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM03

Near Middleburg Heights, Ohio 44130

Marie V

Job Details: 02/01/2022

"Cc that the unit worked for a day and stopped cooling. Confirmed. Both sections at 67*. Verify power to compressor, 120V. Unit will need new compressor. Found from C to S was open. Office will contact once they have eta on the part.; ordrng 1 W11547313 (Compressor) and 1 W11109499 (Filter)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Mentor, Ohio 44060

Joe O

Job Details: 02/01/2022

Installed filter head and led module. Water pressure better then previously but Unit still has low pressure. Tested flow at bladder and water valve. Bladder has good pressure. Low pressure from water valve. Needs water valve; ordrng 1 WPW10341329 (water valve assy)

We serviced a

WHIRLPOOL COMPACTOR

Model TC8700XYP3

Near Chagrin Falls, Ohio 44022

Jason N

Job Details: 02/01/2022

"Cc unit not compactingFound screw stop rods cracked and twisted. Customer had purchased a repair kit, installed stop rods from kit. Lubricated screws. Ran op test, unit gets a certain point and gears stop meshing. Found large drive gear has a flat spot in it, likely due to trying to use unit with broken stops. Unit will need drive gear. Customer is ordering one himself and will install it. Advised if any issues arise with unit afterwards, he can call us back out."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Cleveland, Ohio 44106

Manny

Job Details: 02/01/2022

"Cc unit not cooling properly, found evap cover in frost, ran test mode and per test mode heater circuit is open, verify and it is open evap heater has not continuity and fan is not working, ordering evap harness, fan and heater. Will have to steamed evap mark as 2count.; ordrng 1 W11581973 (Evap harness) and 1 W11559968 (Evap fan) and 1 W11546981 (Defrost heater)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404EBL3

Near Beachwood, Ohio 44122

Jason N

Job Details: 02/01/2022

"Cc unit not washing dishes in lower rack Ran diagnostics, found code 9-4 for lower spray arm error. Found lower spray arm not rotating, diverter motor not driving spray arm. Unit needs motor/pump assembly. Customer not repairing at this time, estimate only. ; ordrng 1 W10861526 (Pump/motor assy)"

We serviced a

WHIRLPOOL RANGE

Model WEG515S0FS0

Near Shaker Heights, Ohio 44122

Jason N

Job Details: 02/01/2022

"Cc unit oven not heating properly, broil does not workCustomer stated temperatures in oven are not accurate according to the thermometer they are using, also broil does not seem to work at all. Ran broil test, element powered on, glowing red after a few minutes, broil test good. Ran bake test to 400 degrees, good spark and ignition on single spark, let preheat to 400 degrees. Measured temperatures in oven, 399-415 degrees. Let unit recycle several times, good ignition. No issues found with unit at this time."

We serviced a

WHIRLPOOL DRYER

Model WED560LHW1

Near Cleveland, Ohio 44106

Manny

Job Details: 02/01/2022

"Cc unit making a loud noise, unit need a blower wheel and rollers. Unit is a stacked unit, informed property manager that I will need a second tech to take the unit down; ordrng 1 W11327190 (Blower wheel) and 1 4392067 (Repair kit), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFW00

Near Cleveland, Ohio 44127

Manny

Job Details: 02/01/2022

"Cc unit not cooling properly, found temperatures at 72 in both cavities cux using the range as a heater next to the fridge, plugged into killawatt meter unit is pulling 11.2 amp. Removed evap cover not frost pattern unit will need a seal system repair; ordrng 1 WPW10507886 (compressor) and 1 W10836706 (evaporator) and 2 WPW10143759 (dryer)s"

We serviced a

WHIRLPOOL STACK W/D

Model WFW5620HW0

Near Cleveland, Ohio 44113

Jason N

Job Details: 02/01/2022

"Installed drain pump. Ran auto test, all functions passed. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT1L1TZYW01

Near Pepper Pike, Ohio 44124

Jason N

Job Details: 02/01/2022

"Cc unit freezing in ff sectionChecked temps in unit, found ff section reading 35 degrees, freezer section reading 24 degrees. Checked frost pattern on evaporator, found heavy frost on first coil of cap tube only. Unit has refrigerant leak, will need sealed system repair. Customer declining repair. Collected service call."

We serviced a

WHIRLPOOL RANGE

Model WEG750H0HZ0

Near Cleveland, Ohio 44124

Jason N

Job Details: 02/01/2022

"Cc unit temperatures dropping on displayCustomer stated unit temps are dropping during cycle, she will notice when she sets timer or new cycle that temperatures will display 320 instead of 350 degrees. Also the temperatures read 100 degrees for a second then pop back up to 320. Checked temperatures in oven cavity when showing 320 degrees on restart of bake cycle, temperatures reading 345-353 degrees. Called wp techline, Kurt, normal operation as the controller will reestablish communication whenever any operation is changed. Documented as unit is working as designed"

We serviced a

KITCHENAID RANGE

Model KERS303BWH1

Near Mayfield Heights, Ohio 44124

Jason N

Job Details: 02/01/2022

"Cc unit smoked and popped in oven, now oven is not heatingChecked bake element, found bake element physically open. Unit needs bake element. Not showing in stock from Marcone, office to contact customer with next service date. ; ordrng 1 W10779716 (Element)"

We serviced a

WHIRLPOOL RANGE

Model WFE505W0HZ1

Near Mentor, Ohio 44060

Joe O

Job Details: 02/01/2022

Installed infinite switch. Tested. Op test ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Chardon, Ohio 44024

Joe O

Job Details: 02/01/2022

Cc: leakingRan test cycle. No excessive suds in unit. Could not duplicate issue. Op test ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Avon, Ohio 44011

Angel

Job Details: 02/01/2022

Cc that unit is leaking and damaging there floors. Ran unit on a heavy cycle for like 25mins and nothing also ran normal cycle for about 15mins and no leaks. Also noticed that there is no damage on floor under dishwasher. Just on the outer part and towards the dining room. Customer stated they had plumbing issue with faucet and that there sink gets backed up when using there garbage disposal. Explained to customer that they could be having a plumbing issue underneath floor but i could not find any leaks at the moment. Opt test ok.

We serviced a

MAYTAG DRYER

Model MEDX655DW0

Near Parma, Ohio 44134

Gabriel P

Job Details: 02/01/2022

Found no signs of burning all I smell is heater element but is normal smell no fire creating working as design

We serviced a

KITCHENAID DISHWASHER

Model KDTE204EPA4

Near Solon, Ohio 44139

Brian M

Job Details: 02/01/2022

Installed sump and drain pump OP Test Ok

We serviced a

KITCHENAID DISHWASHER

Model KUDS30IXBT6

Near North Royalton, Ohio 44133

David R

Job Details: 02/01/2022

Replaced wash motor and sensor. Tested. Ran diagnostics and ran normal cycle. Good. Refilled rinse aid. Op test ok.

We serviced a

MAYTAG DISHWASHER

Model MDB7959SHZ0

Near Avon Lake, Ohio 44012

Angel

Job Details: 02/01/2022

"Cc that the adjusters broke on unit. Confirmed they were both broken will need the adjusters replaced. Gave customer estimate and they said they will leave like that and see what theyll do. Charged service call.; ordrng 1 WPW10609579 (Left hand adjuster) and 1 WPW10609578 (Right hsnd adjuster), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC1

Near Cleveland, Ohio 44111

Gabriel P

Job Details: 02/01/2022

"Found drain hose on floor correct issue explain customer,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GX5FHTXVY05

Near Bedford, Ohio 44146

Brian M

Job Details: 02/01/2022

Installed control programed it OP Test Ok Advised to let cool for 48 hours

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