Service History 723

We serviced a
DWU6802AAB WHIRLPOOL
Model DISHWASHER
Near Rocky River, OH 44116
Dan H
Job Details: 12/15/2017
Customer complaint that unit is not draining and timer not advancing , found drain hose kinked, unkinked drain hose unit drains, found hole in drain hose where kink was, found timer not advancing properly, unit need new drain hose and timer; ordrng 1 WP99001468 (timer) and 1 WPY913158 (hose- drai), schdld next appmnt for 12/22 FR
We serviced a
MVWX655DW0 MAYTAG
Model WASHER
Near Streetsboro, OH 44241
Corina B
Job Details: 12/15/2017
CC that the unit spins really fast then stops. Ran diag. Off balance load. Ran manual diag. Went on a spin the washplate would spin and the basket is not engaging. Replaced the pulley and actuator from t/s. Optest ng. Removed the washplate and checked the hub, the inside is worn down. Will need a new hub and gearcase. Called GS to order parts; ordrng 1 W10528947 (hub) and 1 W11035751 (GEARCASE), used 1 W10721967 (PULLEY), and 1 W10913953 (ACTUATOR) from stock, schdld next appmnt for 12/28 THU
We serviced a
WRV986FDEM00 WHIRLPOOL
Model REFRIGERATOR
Near Concord Township, OH 44077
Jeff M
Job Details: 12/15/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
WDF520PADM7 WHIRLPOOL
Model DISHWASHER
Near Painesville, OH 44077
Jeff M
Job Details: 12/15/2017
, Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WFW72HEDW0 WHIRLPOOL
Model WASHER
Near Painesville Township, OH 44077
Jeff M
Job Details: 12/15/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
MEDC500VW0 MAYTAG
Model DRYER
Near North Madison, OH 44057
Jeff M
Job Details: 12/15/2017
The units motor is seized up rollers belt and pulley are also shots not sure if the fan will come off on the motor is separated estimate only customer will buy new; ordrng 1 279827 (motor!dryer) and 1 4392065 (dryer repair kit) and 1 WP694089 (FAN)
We serviced a
106.60939900 KENMORE
Model REFRIGERATOR
Near Wickliffe, OH 44092
Chad P.
Job Details: 12/15/2017
Found unit total no cool. Found minimal cooling on evap and minimal heat on condenser. Evap is leaking. Needs evap and comp replaced. Submitted form for special attention. Please call second number on list. Home phone. Not the first which is the cell phone. Big job 3 job count. Cfc tech only. ; ordrng 1 W10279679 (compressor) and 1 WP2263920 (EVAP)
We serviced a
NTW4516FW2 AMANA
Model WASHER
Near Painesville, OH 44077
Jeff M
Job Details: 12/15/2017
The unit was not being used properly explained to the customer the best I could how to properly use the unit; Job Cmpltd
We serviced a
WHIRLPOOL RANGE
Model WOD93EC0AS00
Near Strongsville, OH 44136
Macaulay G.
Job Details: 12/15/2017
Found thermal fuse shorted. Replaced fuse. Tested to 350. Tests ok.; used 1 WPW10545255 (FUSE-THRML) from stock,, Job Cmpltd,
We serviced a
WRB322DMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Willoughby, OH 44094
Jeff M
Job Details: 12/15/2017
The water line was crimped I straighten the line recommended to customer to replace the line with Copper unit tested good; Job Cmpltd,
We serviced a
WFG515S0ES1 WHIRLPOOL
Model RANGE
Near Columbia Station, OH 44028
Paul H.
Job Details: 12/15/2017
Placed load in oven, preheated to 350, is DSI range, explained to customer that they may smell a little gas due to how the ignition works, waited ten minutes after preheat, customer is still concerned about gas smell, may request a CO reading be done, I explained that would have to be set up through Whirlpool, checked temps, began to drift downward, issues appears to be on module, ordering; ordrng 1 WPW10511278 (module-spk)
We serviced a
WHIRLPOOL RANGE GAS
Model WFG505M0BS0
Near Parma, OH 44134
Brian B
Job Details: 12/15/2017
When plugged into outlet, GFI outlet makes a buzzing noise and trips ground fault. Checked from neutral prong on cord to ground on range. Less than 1 ohm. Neutral short to ground. Found short in neutral wire to oven light. Found bulb broken off from base of bulb.. removed broken bulb. Short is gone. Advised customer that she will need a 40 watt oven bulb. Plugged range back into outlet. Tested unit. Optest ok.; Job Cmpltd,
We serviced a
MAV6300AWW WHIRLPOOL
Model WASHER
Near Olmsted Township, OH 44138
Paul H.
Job Details: 12/15/2017
Debris found is detergent and softener residues, advised customer on how to chemically clean it out, if the unit was to be thoroughly cleaned by a technician it would not be covered by the warranty,; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KSF26C6XYY00
Near Auburn Township, OH 44023
Robert A.
Job Details: 12/15/2017
Recovered refrigerant, replaced ff evap, comp and drier, pulled 28”vac w/pump, watched, no change, charged 5oz r134a, pressures good, ran test 4, good, op test ok; used 1 TJAF1200 (CHARGING TUBE), 1 W10895710 (10.5/8COUPLER), 1 W10895716 (8.5/6COUPLER), 1 W10895750 (7/5COUPLER), 1 W10895757 (6/5COUPLER), 1 W10896689 (5/4COUPLER), and 1 W10896690 (8/8COUPLER) from stock, Job Cmpltd,
We serviced a
KFGD500ESS04 WHIRLPOOL
Model WALL OVEN
Near Westlake, OH 44145
Paul H.
Job Details: 12/15/2017
Grates were replaced, top panel bows down in the middle, causing grates to bow down inward, ordering cooktop panel, preheated for convect bake to 350, waited ten minutes, temp correct, customer concerned because if she cancels and change to a different temp, readout shows lower than what oven had preheated, explained that this is probably designed this way to give oven time to equalize, DO NOT ORDER UNTIL WE HEAR FROM CUSTOMER, might have unit exchanged instead; ordrng 1 W10401393 (cooktop)
We serviced a
MDB6601AWS MAYTAG
Model DISHWASHER
Near Auburn Township, OH 44023
Corina B
Job Details: 12/15/2017
CC that the handle is getting loose. The handle still latches, there is play in the handle. Will need a new latch. Called GS to order parts. ; ordrng 1 WPW10130695 (latch), schdld next appmnt for 12/22 FRI
We serviced a
TT2W2120P GE
Model RANGE
Near Cleveland, OH 44108
Dan H
Job Details: 12/15/2017
Customer complaint that oven is not lighting, started bake for 350 degrees, ignitor did not glow, ignitor is recieving 120vac, unit needs new ignitor, installed new ignitor, op test good ; used 1 4342528 (IGNITOR) from stock, Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model WDT730PAHW0
Near Cleveland Heights, OH 44118
Brian B
Job Details: 12/15/2017
Correct address is 4052 Meadowbrook. Machine is a dishwasher, not a washing machine. Verified pop, sent pic. Checked installation, ran test cycle. Machine working properly. Advised customer on proper operation. ; Job Cmpltd,
We serviced a
FGHB2866PFJA FRIGIDAIRE
Model REFRIGERATOR
Near Novelty, OH 44072
Corina B
Job Details: 12/15/2017
CC that the im fan is covered in ice. Steamed out the Im fan. Im fan started running. Advised cust to turn off the im when the bin is full where the ice cubes can not fall down into the fan. Optest ok. ; Job Cmpltd
We serviced a
KITCHENAID REFRIGERATOR
Model KSSO42QMB01
Near Moreland Hills, OH 44022
Robert A.
Job Details: 12/15/2017
Installed evap fan motor, watched unit, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
MDB8959SFZ4 MAYTAG
Model DISHWASHER
Near Willoughby Hills, OH 44094
Dan H
Job Details: 12/15/2017
Customer complaint that upper rack fell off, confirmed, found right side track broken, unit needs new track ; ordrng 1 W11048936 (track), schdld next appmnt for 12/22 FRI
We serviced a
MHW4300DC0 MAYTAG
Model WASHER
Near Moreland Hills, OH 44022
Corina B
Job Details: 12/15/2017
CC that the unit does not work. Found the door lock is on and the rotor and stator are buzzing. Ran diag f8e3 OVERFLOW CONDITION. Checked the drain pump, clear the pressure hose and air trap are good. Will need a new main control. Called GS to order part. ; ordrng 1 W11030502 (MAIN CONTROL), schdld next appmnt for 12/22 FRI
We serviced a
WHIRLPOOL WASHER
Model WFW94HEXW2
Near Westlake, OH 44145
Macaulay G.
Job Details: 12/15/2017
Replaced drain pump. Ran auto test. Tested and drained ok.; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB0
Near Cleveland, OH 44135
Macaulay G.
Job Details: 12/15/2017
Door glass is falling off. Needs to have bracket kits installed. Office to order brackets. In regards to the burn marks on the floor, it is difficult to determine what caused the damage to the floor. According to the customer, the burn marks were not there 3 months ago. They rarely use the broiler. They are afraid that it will cause more damage to the floor or even start a fire. I have taken a picture of the damage. Whirlpool needs to be contacted about the issue.; ordrng 1 W10883496 (brkt-mntg), schdld next appmnt for 12/18 MON !,
We serviced a
WHIRLPOOL WASHER
Model LAW2400AAE
Near Parma Heights, OH 44130
Macaulay G.
Job Details: 12/15/2017
Transmission is leaking oil from underneath. Needs to be replaced. Office to order parts. When quoting insurance company, this is an extensive job and will take time.; ordrng 1 6-2097750 (trans dee), schdld next appmnt for 12/26 TUE !,
We serviced a
MAYTAG WASHER
Model MHW3505FW1
Near North Royalton, OH 44133
Macaulay G.
Job Details: 12/15/2017
Replaced control panel. Tested and responded ok.; Job Cmpltd,
We serviced a
IKEA RANGE
Model IBS350PXS00
Near Strongsville, OH 44136
Macaulay G.
Job Details: 12/15/2017
Oven not functioning at all. Rear thermostat, control fuse, and Taurus board all shorted open. Also, lines on display for numbers and out. Office to order board, fuse, thermostat, and display.; ordrng 1 WP4452999 (display) and 1 WP8304381 (cntrl-elec) and 1 WP9759243 (thrmst-fix), schdld next appmnt for 12/22 FRI !,
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519FS0
Near Strongsville, OH 44149
Macaulay G.
Job Details: 12/15/2017
Replaced diode and magnetron in microwave. Tested ok.; Job Cmpltd,
We serviced a
MVWC425BW0 MAYTAG
Model WASHER
Near Cleveland, OH 44104
Dan H
Job Details: 12/15/2017
Customer complaint that unit keeps running, found unit in demo mode, turned off demo mode, op test good ; Job Cmpltd
We serviced a
AMANA DRYER
Model NED4655EW1
Near Cleveland, OH 44135
Brian B
Job Details: 12/15/2017
Machine not heating. Checked voltage on term block. 120, 120, 0. Do not have 240 v across outside terminals. Advised customer she will need qualified electrician to repair breaker box. Machine checks ok.; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model KUDC10FXSS6
Near Cleveland, OH 44111
Brian B
Job Details: 12/15/2017
Thermal event inside door. Found control and wiring harness burned. Will need control, UI, wiring harness, and control cover. Does not fall under chambers class action suit. Customer will call whirlpool to see if they will pay for repair. Do not order parts until customer calls office.; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Ravenna, OH 44266
Robert A.
Job Details: 12/15/2017
Installed control, lid lock and striker, ra recal, op test ok; Job Cmpltd,
We serviced a
WRF560SMYW05 WHIRLPOOL
Model REFRIGERATOR
Near Beachwood, OH 44122
Dan H
Job Details: 12/14/2017
Installed new door, cam, and hinge, op test good.; Job Cmpltd
We serviced a
WGD49STBW1 WHIRLPOOL
Model DRYER
Near Streetsboro, OH 44241
Corina B
Job Details: 12/14/2017
CC that the seal is worn. Found the seal is ripping. Will need a new seal. Called GS to order part. ; ordrng 1 W10906683 (DOOR SEAL) and 1 WP279368 (adhesive), schdld next appmnt for 12/21 THU
We serviced a
ED5KVEXVB00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44120
Dan H
Job Details: 12/14/2017
Customer complaint that unit is leaking water, Found unit leaking from water filter housing, unit needs new water filter housing; ordrng 1 WPW10121138 (housing), schdld next appmnt for 12/21 THU
We serviced a
WRS342FIAM02 whirlpool
Model refrigerator
Near Cleveland, OH 44120
Chad P.
Job Details: 12/14/2017
Removed old basket and defrosted ice chute. Installed new basket. Op test ok. ; Job Cmpltd,
We serviced a
WRF767SDEM01 whirlpool
Model refrigerator
Near Willoughby, OH 44094
Jeff M
Job Details: 12/14/2017
, Installed new part unit op tested good ; Job Cmpltd
We serviced a
MBF2258XEW3 maytag
Model refrigerator
Near North Ridgeville, OH 44039
Paul H.
Job Details: 12/14/2017
No ice production, cycled, no fill, valve is not actuating, needs replaced, not a t/s valve, ordering; ordrng 1 WPW10498976 (valve)
We serviced a
WRS322FDAM04 WHIRLPOOL
Model REFRIGERATOR
Near Independence, OH 44131
Chad P.
Job Details: 12/14/2017
nstalled motor and doors. Op test no good. Found freezer door warped and will not close. Need to reordered fz Door. Advised Cust to call for install when they arrive. ; ordrng 1 LW10651091 (dor-fip, SS),
We serviced a
WRT318FZDM01 whirlpool
Model refrigerator
Near Wickliffe, OH 44092
Jeff M
Job Details: 12/14/2017
on melted the Styrofoam air duct see picture. Evaporator had no frost pattern compressor was drawling .4 A there is no heat transfer customer will call Whirlpool to see if they will cover the repair; ordrng 1 W10836706 (EVAP) and 1 W10843121 (FILTER ) and 1 W10919804 (AIR DUCT) and 1 W11039821 (CONTROL )
We serviced a
MRT311FFFH00 maytag
Model refrigerator
Near Avon Lake, OH 44012
Paul H.
Job Details: 12/14/2017
Door received was damaged, took picture, reordering, customer didn’t receive nameplate, ordering again as well; ordrng 1 LW10668769 (DOOR-FC) and 1 WPW10612925 (nameplate)
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH01
Near Cleveland, OH 44111
Brian B
Job Details: 12/14/2017
CC of loud buzzing noise. Checked compressor and fans. All running normal .. removed evap cover. Could not duplicate loud buzzing. Optest ok.; Job Cmpltd,
We serviced a
FRIGIDAIRE DISHWASHER
Model FGHD2465NF1A
Near Rootstown Township, OH 44266
Robert A.
Job Details: 12/14/2017
Found water leaking through pump, quoted, Cust to let us know; ordrng 1 154246901 (REAR SEAL26.32) and 1 154247001 (F SEAL26.32) and 1 154853801 (PUMP153.84), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
MEDC215EW1 MAYTAG
Model DRYER
Near Maple Heights, OH 44137
Dan H
Job Details: 12/14/2017
Customer complaint of arcing wires by timer, found timer motor burned, unit needs new timer; ordrng 1 WPW10185982 (timer), schdld next appmnt for 12/21 THU
We serviced a
NTW4516FW1 amana
Model washer
Near Cleveland Heights, OH 44112
Jeff M
Job Details: 12/14/2017
The drain hose was on the floor I told the customer he needs to mount those hire for the washer to work properly; Job Cmpltd
We serviced a
MVWC200XW2 maytag
Model washer
Near Amherst, OH 44001
Paul H.
Job Details: 12/14/2017
Replaced suspension and tub ring, went to test, shifter not shifting, used t/s yesterday, have to order; ordrng 1 WPW10006355 (actuator),
We serviced a
KITCHENAID ICE MAKER
Model KUIX305ESS0
Near Chesterland, OH 44026
Macaulay G.
Job Details: 12/14/2017
Installed new valve and filter. Tests ok. Advised customer to use cleaner in icemaker before using ice.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd,
We serviced a
WFG320M0BW0 WHIRLPOOL
Model RANGE
Near Maple Heights, OH 44137
Dan H
Job Details: 12/14/2017
Customer complaint that unit has no back and makes a popping sound , unit does have back on it, started bake for 350 degrees, popping sound is metal expanding from heat, unit is operating as designed ; Job Cmpltd
We serviced a
AMANA REFRIGERATOR
Model ASD2522WRB04
Near North Royalton, OH 44133
Macaulay G.
Job Details: 12/14/2017
Thermostat in refrigerator is not closing. Office to order thermostat.; ordrng 1 WP2198202 (thermostat), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 12/21 THU !,
We serviced a
WTW5600XW3 WHIRLPOOL
Model WASHER
Near Kent, OH 44240
Corina B
Job Details: 12/14/2017
CC that there are clothes sometimes wet at an end of a cycle, but can do a drain and spin and they come out damp. Ran a normal load and a drain and spin with 6 bath towels. Advised cust if having an off balance load to pause the machine and to rearrange the clothing. Checked the tub, it's centered. Checked the suspension rod, good. Optest ok.; Job Cmpltd
We serviced a
KITCHENAID ICE MAKER
Model KUIC15POZP1
Near Lakewood, OH 44107
Brian B
Job Details: 12/14/2017
Disassembled Icemaker. Cleaned out with soap and water. Rinse clean. Replaced listed parts which were covered in scale and mold. Advised customer on proper maintenance and filter change. Optest ok.; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW7040DW0
Near Brimfield Township, OH 44240
Robert A.
Job Details: 12/14/2017
Inspected valve, clean, ran diagnostics, off bal load, ran test 51, valves energizing, appears to be working as designed, op test okOfr 2500001758; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW1
Near Mogadore, OH 44260
Robert A.
Job Details: 12/14/2017
Ran diognastics, no codes, ran recal cycle, good, ran drain and spin, good, op test ok; Job Cmpltd,
We serviced a
WDF560SAFM2 whirlpool
Model dishwasher
Near Richmond Heights, OH 44143
Jeff M
Job Details: 12/14/2017
Customer was not using rinse aid she was also running the dishwasher at night. Explained the proper use and care of the machine unit tested good; Job Cmpltd,
We serviced a
KSRV22FVBL02 kitchenaid
Model refrigerator
Near Brooklyn, OH 44144
Chad P.
Job Details: 12/14/2017
, Installed compressor kit. Charged 5.3 oz r134a. Op test ok. Advised on 24 hrs for normal op to resume. ; Job Cmpltd
We serviced a
MHW7100DW0 maytag
Model washer
Near WARRENSVL HTS, OH 44122
Chad P.
Job Details: 12/14/2017
Installed pressure switch. Op test ok. ; Job Cmpltd
We serviced a
AGR6603SFW0 AMANA
Model RANGE
Near Maple Heights, OH 44137
Dan H
Job Details: 12/14/2017
Installed new gas valve and line, op test good ; Job Cmpltd
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DBL4
Near Broadview Heights, OH 44147
Macaulay G.
Job Details: 12/14/2017
, Found drain pump seized. Replaced drain pump, tests ok. Also, rinse aid dispenser lid broken. Replaced soap dispenser from truck stock.; used 1 W10861000 (DISPENSER-DISHWASHER) from stock, Job Cmpltd,
We serviced a
KRFC704FSS00 kitchenaid
Model refrigerator
Near Solon, OH 44139
Chad P.
Job Details: 12/14/2017
Found lower portion of bin frozen solid. Unable to Removed. Release mech broken. Needs basket replaced. Damper is working correctly. Possible power outage caused ice to melt and freeze back together. ; ordrng 1 W10910401 (BIN
We serviced a
KUDC03IVWH3 kitchenaid
Model dishwasher
Near East Cleveland, OH 44112
Chad P.
Job Details: 12/14/2017
Installed control panel. Ran normal wash. Op test ok.
We serviced a
HTDX100ED6WW hotpoint
Model dryer
Near Elyria, OH 44035
Paul H.
Job Details: 12/14/2017
Replaced inner panel and front panel,tested by running with a load, nice and quiet, op test ok.; Job Cmpltd
We serviced a
JENN-AIR M/W CONVECTION
Model JMC2430WS01
Near Aurora, OH 44202
Robert A.
Job Details: 12/14/2017
nstalled interior light, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd,
We serviced a
WFG540H0ES1 WHIRLPOOL
Model RANGE
Near Cleveland, OH 44128
Dan H
Job Details: 12/14/2017
Customer complaint that oven is not maintaining temperature, oven temperature sensor at 1092ohms, started bake for 350 degrees, after 20-25 minute preheat time oven temperature at 346 degrees, customer has unit plugged into ungrounded outlet with 2-3 prong adapter, advised customer to have an electrician install a grounded outlet, unit is operating as designed ; Job Cmpltd
We serviced a
WFG745H0FS1 whirlpool
Model range
Near Mentor, OH 44060
Alice M.
Job Details: 12/14/2017
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WTW5000DW1 whirlpool
Model washer
Near Plymouth Township, OH 44004
Jeff M
Job Details: 12/14/2017
The unit was having an issue completing the cycle unit had no error codes I put the unit in the diagnostics recalibrated the machine unit tested good; Job Cmpltd,
We serviced a
WFE540H0ES whirlpool
Model range
Near Edgewood, OH 44004
Jeff M
Job Details: 12/14/2017
The unit will not turn on I hook the unit 2 a 240vac outlet the main controlis getting power ; ordrng 1 WPW10586737 (CONTROL
We serviced a
MVWB750YW0 maytag
Model washer
Near Concord Township, OH 44060
Jeff M
Job Details: 12/14/2017
The units bleach and detergent dispenser overflowing there’s an updated bleach dispenser machine does not have on it yet and the water valves will fix the machine; ordrng 1 W10853723 (VALVES) and 1 WPW10187307 (DISPENCER ),
We serviced a
WFG770H0FZ0 whirlpool
Model range
Near Wellington, OH 44090
Paul H.
Job Details: 12/14/2017
Some number pads are not functioning, checked ribbon cable and connections, good, needs switch membrane.; ordrng 1 W10881757 (swtch-memb)
We serviced a
MVWB835DW1 maytag
Model washer
Near North Ridgeville, OH 44035
Paul H.
Job Details: 12/14/2017
Replaced main control, ran test 52 load calibration, ran test 51 auto test, all steps pass.; Job Cmpltd
We serviced a
WOC54EC7AS04 whirlpool
Model wall oven
Near Lorain, OH 44053
Paul H.
Job Details: 12/14/2017
Customer stated unit will be set for 350 and not heat over 290, that is that the readout on the display shows 290, set oven for 350 and observed, unit got to 350, gave ten minutes then checked temperatures, temp was 30 low, checked probe readout in diagnostics, aligned with my readings, probe is good, called Techline, after fifteen minutes with no answer called GS, ordering maxwell board as this is where probe connects; ordrng 1 WPW10752316 (cntrl-elec),
We serviced a
WRX735SDBM04 whirlpool
Model refrigerator
Near Lorain, OH 44055
Paul H.
Job Details: 12/14/2017
Customer stated that he unplugged unit for a few minutes and then plugged it back in and it corrected it, gave unit a once over, everything looks good.; Job Cmpltd
We serviced a
CGS990SET4SS ge
Model range
Near Avon Lake, OH 44012
Paul H.
Job Details: 12/14/2017
Found igniter open, replaced from t/s, preheated to 350F, preheated fine, temps good, op test ok.; used 1 12400035 (IGNITOR) from stock,
We serviced a
WRS571CIDM02 whirlpool
Model refrigerator
Near Avon, OH 44011
Paul H.
Job Details: 12/14/2017
Replaced FC door, ensured level, sealing properly now, op test ok.; Job Cmpltd
We serviced a
MGDB835DW3 maytag
Model dryer
Near North Ridgeville, OH 44039
Paul H.
Job Details: 12/14/2017
Issue is being caused by seal on lint duct, has fallen into blower housing, needs replaced ; ordrng 1 W10868675 (seal)
We serviced a
JB640DF1BB ge
Model range
Near North Ridgeville, OH 44039
Paul H.
Job Details: 12/14/2017
burner has failed, limiter faulty, took out infinite switch in process, shorting contacts for pilot circuit, needs burner and infinite switch; ordrng 1 WB24T10153 (infinite switch) and 1 WB30T10133 (radiant elemen
We serviced a
MVWC425BW0 maytag
Model washer
Near Elyria, OH 44035
Paul H.
Job Details: 12/14/2017
Ran diagnostics, f7e1 basket speed sensor fault, f7e7 unable to reach target rpm, cleared and ran a test cycle, basket is spinning fine, ACU not detecting, replaced actuator from t/s, calibrated and tested by running another auto test, proceeded through fine, no errors; used 1 WPW10006355 (ACTUATOR) from stock, Job Cmpltd
We serviced a
KDTM354DSS4 kitchenaid
Model dishwasher
Near Wellington, OH 44090
Paul H.
Job Details: 12/14/2017
The last trip I though I had removed all glass by thoroughly cleaning out sump and pump housing, apparently a piece had already got passed the pump, today I removed a piece from the plumbing where the drain line ties in, took a picture to show location, after removal, started a cycle then canceled, drained fine.; Job Cmpltd
We serviced a
KFIV29PCMS03 kitchenaid
Model refrigerator
Near Painesville Township, OH 44077
Jeff M
Job Details: 12/14/2017
Amp drawl 1.04amps the temp sensors ohmed at 5.6k and 5.8k the temp in the fridge is 40° temp in the freezer is 45° I called Greg recommended a CFC tech to properly diagnose the fridge;
We serviced a
KDTM354ESS2 kitchenaid
Model dishwasher
Near Concord Township, OH 44060
Jeff M
Job Details: 12/14/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
WTW7300DW1 whirlpool
Model washer
Near Cleveland, OH 44117
Jeff M
Job Details: 12/14/2017
, The unit had a stuck button error code. I cleared the code unit op tested good The load was just unbalanced. I could not find a issue ; Job Cmpltd
We serviced a
KDTE104ESS3 KITCHENAID
Model DISHWASHER
Near Aurora, OH 44202
Corina B
Job Details: 12/14/2017
CC that the unit is not drying the dishes and takes 3hrs to run. Advised cust its normal to have the unit run for 3hrs. Ran diag 7-1 no heat, ran calibration. Checked the heater 30ohms. Advised cust to run the hot water in the sink before start the unit. Optest ok. ; Job Cmpltd
We serviced a
WRF560SEYM05 whirlpool
Model refrigerator
Near Euclid, OH 44123
Jeff M
Job Details: 12/14/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
MVWC6ESWW1 maytag
Model washer
Near Richmond Heights, OH 44143
Chad P.
Job Details: 12/14/2017
Found cabinet not installed correctly. Corrected cabinet and corrected dryer vent. Op test ok. ; Job Cmpltd
We serviced a
JDB8200AWS3 JENN-AIR
Model DISHWASHER
Near Pepper Pike, OH 44124
Dan H
Job Details: 12/14/2017
Customer complaint that o-ring fell off of rinse aid dispenser cap, confirmed, o-ring is too stretched out to reinstall, unit needs new rinse aid dispenser cap, no needs for return visit, customer will install cap; ordrng 1 WPW10524919 (cap)
We serviced a
WDTA50SAHZ0 WHIRLPOOL
Model DISHWASHER
Near Beachwood, OH 44122
Dan H
Job Details: 12/14/2017
Customer complaint that door is not closing properly, found door hitting counter top when closed, adjusted feet to allow clearance for door, op test good ; Job Cmpltd
We serviced a
WRS325FNAW00 WHIRLPOOL
Model REFRIGERATOR
Near Pepper Pike, OH 44124
Dan H
Job Details: 12/14/2017
Customer complaint that unit is not cooling, unit is located in an unheated garage, advised customer that this unit must be in a room between 40 and 90 degrees to operate properly, unit is operating as designed ; Job Cmpltd
We serviced a
WRF555SDFZ01 WHIRLPOOL
Model REFRIGERATOR
Near Bainbridge Township, OH 44023
Corina B
Job Details: 12/14/2017
CC that the door alarm goes off unless you lift up on the left door. Door cams are good. Found the left door is not hitting the door switch. Called GS to order part. Cust can install part; ordrng 1 WPW10221048 (spacer)
We serviced a
WED5000DW2 WHIRLPOOL
Model DRYER
Near Bainbridge, OH 44023
Corina B
Job Details: 12/14/2017
Replaced the timer. Optest ok. ; Job Cmpltd
We serviced a
WHIRLPOOL DISHWASHER
Model CC that machine not washing. Reinstalled end cap on upper rack.. Ran diag, f6e4, open float switch. Found piece of plastic under float. Removed and cleaned filter. Ran diag test cycle. All functions normal. Advised customer on proper usage. Optest ok.; Jo
Near Cleveland, OH 44107
Brian B
Job Details: 12/14/2017
WDT780SAEM2
We serviced a
AMANA WASHER
Model NTW4516FW2
Near Seven Hills, OH 44131
Macaulay G.
Job Details: 12/14/2017
Customer had mentioned about water leaking, found no issues with leaking. Harness on valve was not completely connected. Connected harness and tested. Tests ok.; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Berea, OH 44017
Macaulay G.
Job Details: 12/14/2017
Instructed customer on how to clear filter light. Also, right rest food door gasket is torn. Office to order door basket.; ordrng 1 W10830274 (gasket-fip), schdld next appmnt for 12/22 FRI !,
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Lakewood, OH 44107
Brian B
Job Details: 12/14/2017
CC that machine stopped mid cycle. Leveled machine. Ran diag. Off balance load. Cleared code. Reset power. Ran calibration and auto test. All functions normal. Optest ok.; Job Cmpltd, saved tckt [SdLink
We serviced a
WHIRLPOOL DISHWASHER
Model WDT920SADM2
Near Parma, OH 44129
Macaulay G.
Job Details: 12/14/2017
Spray arms not rotating. Checked for clogged hoses and drain. Everything is clean. Issue with spray arms is due to pump motor being seized. Office to order sump and motor assembly. ; ordrng 1 WPW10671942 (sump and motor assy), schdld next appmnt for 12/21 THU 8-11,
We serviced a
JJW2830DS01 JENN-AIR
Model WALL OVEN
Near Auburn Township, OH 44023
Corina B
Job Details: 12/14/2017
Cust has not received the part from jenn air. CC that the is a fault code f2e1. Removed the UI and the connectors are connected. Will need a new UI. Called GS to order part. ; ordrng 1 W10887856 (panl-cntrl), schdld next appmnt for 12/21 THU
We serviced a
WFW95HEDC0 WHIRLPOOL
Model WASHER
Near Highland Heights, OH 44143
Dan H
Job Details: 12/14/2017
Installed new control, op test no good, unit needs new lid lock; ordrng 1 WPW10443885 (door lock), schdld next appmnt for 12/21 THU
We serviced a
KERA205PSS0 WHIRLPOOL
Model RANGE
Near Concord Township, OH 44077
Dan H
Job Details: 12/14/2017
Customer complaint that oven is not maintaining correct temperature, oven temperature sensor at 1088ohms, started bake for 350 degrees, oven temperature after 20-25 minute preheat time at 356 degrees, ran diagnostics found f4e3( over temp clean) and f4e2(over temp cook) error codes, per tech sheet test unit needs new control, ordering control and oven temperature sensor ; ordrng 1 WP9762811 (cntrl-elec) and 1 WPW10181986 (sensor), schdld next appmnt for 12/21 THU
We serviced a
WRF535SWHZ00 WHIRLPOOL
Model REFRIGERATOR
Near Hambden Township, OH 44024
Corina B
Job Details: 12/14/2017
Called cust, advised cust to take a hairdryer to the fz gasket and pull gently on the fz gasket away to touch the fz frame. Cust called back and said it worked. ; Job Cmpltd
We serviced a
MHW8200FW0 MAYTAG
Model WASHER
Near Mayfield Heights, OH 44143
Corina B
Job Details: 12/14/2017
Replaced the main control. Brought core back for return. Optest ok. ; Job Cmpltd
We serviced a
MFC2062FEZ01 MAYTAG
Model REFRIGERATOR
Near Mayfield Heights, OH 44124
Dan H
Job Details: 12/13/2017
Customer complaint of frost build in freezer section, door gaskets are all sealing, no frost found in freezer section, unit is operating as designed ; Job Cmpltd
We serviced a
MER5775RAB WHIRLPOOL
Model RANGE
Near Richmond Heights, OH 44143
Dan H
Job Details: 12/13/2017
Customer complaint that oven does not heat, found element broken, element is recieving 240vac, unit needs new element; ordrng 1 WPW10276482 (elmnt-bake), schdld next appmnt for 12/21 THU