We serviced a
MAYTAG WASHER
Model MVWC425BW0
Near Parma, OH 44129
Jeff M
Job Details: 03/28/2017
Installed new part unit op tested good , Job Cmpltd
We serviced a
KITCHENAID WALL OVEN
Model KEBC207KSS03
Near Walton Hills, OH 44146
Jeff M
Job Details: 03/28/2017
Thermal safety fuse located in the rear of the oven is open I tested from the control found that the safety fuse is open needs a new safety fuse, ordrng 1 WP9759242 (T FUSE)
We serviced a
MAYTAG REFRIGERATOR
Model MFI2569VEM
Near South Euclid, OH 44121
Jeff M
Job Details: 03/28/2017
User interface is receiving power but as you press the button the display lights up and then goes out. Unit needs a main control , ordrng 1 WPW10312695 (MAIN CONTROL),
We serviced a
AMANA DRYER
Model NED4655EW1
Near WARRENSVL HTS, OH 44128
Jeff M
Job Details: 03/28/2017
The unit will not turn on. All the fuses tested good timer is receiving power the timer is also providing power to the motor. I found the start winding is open. Unit needs a motor the fan is damaged and will most likely break when removing it from the motor, ordrng 1 279827 (motor!dryer) and 1 WP694089 (FAN),
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5HHAXVB01
Near Lyndhurst, OH 44124
Jeff M
Job Details: 03/28/2017
Customer has used very little to no ice since my last visit. The icemaker is not made any ice. Optics tested good it needs a anew ice maker, used 1 2198597 (ICE MAKER) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYY02
Near Avon Lake, OH 44012
Paul H.
Job Details: 03/28/2017
Initial problem was a jam in ice maker, cleared, cycled unit multiple times, could get water to flow, valve is actuating, fill tube heater has failed, unit fits pointer W10787876A, needs heater kit per pointer, ordrng 1 W10816479 (fitting 66.14),
We serviced a
WHIRLPOOL MICROWAVE
Model WMH76719CZ1
Near Wellington, OH 44090
Paul H.
Job Details: 03/28/2017
Attempted to heat a mug of water, not heating, 6amp current draw, checkec transformer, diode, and cap, all check good, needs a magnetron, ordrng 1 W10818686 (magnetron),
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DBL0
Near Olmsted Township, OH 44138
Brian B
Job Details: 03/28/2017
CC that the d/w is dead. Removed front panel, found wire harness was pulled out of the solder joint of UI. Will also need 2 front trim plate fasteners Office to order parts. , ordrng 2 WPW10503548 (FASTENERS)s and 1 WPW10537334 (PANEL-CNTL)
We serviced a
KITCHENAID DISHWASHER
Model KUDS30FXWH8
Near Westlake, OH 44145
Brian B
Job Details: 03/28/2017
CC that the unit bottom rack wheels are falling off. Parts to the cust was for the upper rack. Need the lower rack wheels. Found the track wheels are coming off. Office to order parts. Cust can install parts, no return visit., ordrng 4 W10195416V (TRACK WHEELS)s
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Rocky River, OH 44116
Brian B
Job Details: 03/28/2017
CC that the unit is dead. Checked for votlage at the outlet, 120v. Checked votlage on control, 120v. Checked for votlage on pin 1 and 3 to UI 5dcv, present. Will need new UI. Office to order part. , ordrng 1 W10861510 (UI CONSOLE),
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSS26C4XXA00
Near Russell Center, OH 44072
Robert A.
Job Details: 03/28/2017
Installed ui, reset connections, op test ok, Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near North Madison, OH 44057
Eric M.
Job Details: 03/28/2017
Comp ice dispenser motor works intermittently, has tripped the household breaker on occasion. Removed dispenser motor, found water intrusion into the motor, the motor will not turn, motor shaft for coupler rusted, checked for power to motor, getting power when door switch closed and paddle pressed, needs motor, seal retainer clip, seal, and shaft replaced., ordrng 1 W10822606 (MOTOR - DISPENSER) and 1 W10847834 (CLIP - SEAL RETAINER) and 1 WP2198628 (SEAL) and 1 WPW10347114 (SHAFT), saved tckt [SdLink\289120a.png], chd next apt.Fri !
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAE02
Near Euclid, OH 44117
Dan H
Job Details: 03/28/2017
Customer complaint that unit is not making ice and freezer section is not cooling properly, fresh food section temperature at 49 degrees, freezer section temperature at 50 degrees, found a leak in fresh food section evaporator cap tube, recovered refrigerant, repaired leak, installed new filter drier, brought system into a 28" vacuum, watched 15 minutes, no change on gauges, recharged unit with 5.5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator , Job Cmpltd,
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDH3
Near Chagrin Falls, OH 44022
Eric M.
Job Details: 03/28/2017
Comp does not spray water. Init svc test iaw tech sheet, no faults, ran auto test, wash pump not running, found wash pump disconnected, connected wash pump, ran svc test again, ng, verified power going to wash pump, needs pump/motor assy replaced., ordrng 1 WPW10591570 (PUMP/MOTOR ASSY), schdld next appmnt for 3/31 FRI !,
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM3
Near Aurora, OH 44202
Eric M.
Job Details: 03/28/2017
We serviced a
WHIRLPOOL RANGE
Model WFG231LVS0
Near Cleveland, OH 44104
Dan H
Job Details: 03/27/2017
Installed new ignitor, op test good , Job Cmpltd,
We serviced a
JENN-AIR RANGE
Model JES8850CAB00
Near Bedford, OH 44146
Eric M.
Job Details: 03/27/2017
Comp broiler, fan, and end of timer not working properly, not loud enough. The timer did beep at the end of the timer, but is no longer loud enough for the customer, the display is a little dim on the rh side. Set to convection bake, convection fan is running. Started a broil cycle, broiler not getting hot, but the cooling fan is running. Measured resistance of the broil element, good, hooked up the bake element wires to the broil element, set to bake, broil element is hot, so it is not an issue with the broil element, it is good. Erc not supplying power to broil element., ordrng 1 WP8507P226-60 (ERC), schdld next appmnt for 3/31 FRI !,
We serviced a
MAYTAG WASHER
Model MHW5100DW0
Near Garrettsville, OH 44231
Robert A.
Job Details: 03/27/2017
Checked outlet, good, installed drain pump and control, ran diagnostic cycle, op test ok, Job Cmpltd,
We serviced a
ADMIRAL DRYER
Model AGD4675YQ3
Near Cleveland, OH 44102
Dan H
Job Details: 03/27/2017
Customer complaint that unit is making loud thumping noise, confirmed, Found rollers worn out, unit needs new rollers, installed new rollers, op test good ,
We serviced a
AMANA WASHER
Model NTW4605EW0
Near Cleveland, OH 44111
Dan H
Job Details: 03/27/2017
Customer complaint that unit is not spinning, ran diagnostics found f5e1( lid switch fault) and f0e2(oversuds condition), Ran manual test cycle, lid locks and unlocks, ran high speed spin, unit spins, ran heavy agitate, unit shifted to agitate, ran drain and spin cycle, lid locked, unit spun, unable to duplicate the problem, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent , Job Cmpltd,
We serviced a
MAYTAG OTR MICROWAVE
Model MMV4205DS1
Near Cleveland, OH 44111
Dan H
Job Details: 03/27/2017
Customer complaint that unit will not start just flashes door open error, confirmed, unit needs new door cams and switches, installed new door cams and switches, op test good , Job Cmpltd,
We serviced a
WHIRLPOOL MICROWAVE
Model MMV4205FZ0
Near Mentor, OH 44060
Arthur V
Job Details: 03/27/2017
Replaced turntable motor and roller for plate. No more noise. Op test good , Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS22ECMS00
Near Pepper Pike, OH 44124
Eric M.
Job Details: 03/27/2017
Replaced ff door gaskets, heated up with hair dryer to remove wrinkles in gaskets, optest good., Job Cmpltd,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHB2867PF0
Near Ravenna, OH 44266
Robert A.
Job Details: 03/27/2017
nstalled i/m, cycled, op test ok, Job Cmpltd,
We serviced a
KITCHENAID DBL WALL OVEN
Model KEBS277SSS00
Near Ravenna, OH 44266
Robert A.
Job Details: 03/27/2017
Installed t stat, tested both ovens, op test ok, used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Cllctd , Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW4815EW1
Near Cleveland, OH 44111
Brian B
Job Details: 03/27/2017
Ran diag. F8E1. No fill , long fill. Found drain hose laying on floor. Water sypons out. Installed drain hose into laundry tub.. ran calibration and auto test. Optest ok., Job Cmpltd
We serviced a
WHIRLPOOL RANGE
Model KFGD500ESS03
Near Cleveland, OH 44135
Brian B
Job Details: 03/27/2017
CC showed pop, pic sent. CC that the unit keeps tripping the breaker. Put a watt meter on the outlet, heated oven up to 450*. Everytime the ignitor lights the amps would jump to 8.05 amps. Replaced the ignitor from t/s.tested oven.. optest ok., used 1 12400035 (IGNITOR) from stock, Job Cmpltd,
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDM2
Near North Olmsted, OH 44070
Brian B
Job Details: 03/27/2017
Replaced parts listed. Ran a calibration test, optest ok., Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model CAE2743BQ0
Near Brook Park, OH 44142
Dan H
Job Details: 03/27/2017
Customer complaint that wash temp button is not working and unit is not starting,, found lock tab in switch broken off causing button to fall off of mounts and into console, unit needs new wash temperature switch, found unit will start when coin slot is bypassed, unit will not start using coins, found lever on coin slide not hitting switch, unit needs new coin slide, ordrng 1 WPW10285512 (SWITCH) and 1 WPW10547316 (COIN SLIDE), schdld next appmnt for 3/31 FRI !,
We serviced a
FRIGIDAIRE RANGE
Model FGGF3032MFG
Near Avon Lake, OH 44012
Brian B
Job Details: 03/27/2017
Replaced the ignitor harness. Optest ok. , used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWC4258W0
Near North Olmsted, OH 44070
Brian B
Job Details: 03/27/2017
CC that the unit was leaking water. Ran diag. No codes. Ran calibratiom, auto test and optest ok. Advised cust to only use 1-2 tablespoons of laundry detergent. , Job Cmpltd
We serviced a
MAYTAG DRYER
Model MEDB755DW2
Near Beachwood, OH 44122
Eric M.
Job Details: 03/27/2017
Comp door will not latch. Foil accordion style vent hose attached to dryer (see pic), fire hazard, needs to be replaced with a solid metal vent. Found the door latch is a little stiff, but when the door is close by where the latch is, it closes absolutely fine with no issue, and after time it will get easier to close. Ran unit thru svc test, all tests passed, optest good. Gave cust phone number to dryer vent wizard to have a proper vent installed., Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model PAV3300AWW
Near Cleveland, OH 44135
Brian B
Job Details: 03/27/2017
Leveled the machine. Ran a spin and drain cycle, Optest ok., Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KSRG25FKSS17
Near Mayfield Heights, OH 44124
Eric M.
Job Details: 03/27/2017
Comp water not stopping when dispensing water fm dispenser, had advised cust to run a few pitchers of water thru dispenser prior to leaving on my prior visit, instead she just tried to fill one small cup of water. Found air bubbles in line, ran dispenser thru a few pitches of water, air bubbles gone, no more leaking fm dispenser, optest good., Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model WGD49STBW1
Near Independence, OH 44131
Chad P.
Job Details: 03/27/2017
Installed parts listed. Op test ok. , Job Cmpltd
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Brimfield, OH 44240
Robert A.
Job Details: 03/27/2017
Installed control, ran recall, good, started normal wash, good, op test ok, Job Cmpltd,
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDM3
Near Parma, OH 44130
Chad P.
Job Details: 03/27/2017
Installed drain hose. Op test ok. , Job Cmpltd
We serviced a
AMANA DRYER
Model NGD4655EW2
Near Brook Park, OH 44142
Chad P.
Job Details: 03/27/2017
Installed motor and blower. Op test no good. Found wire shorted to heat intake. Corrected wiring. Op test ok.
We serviced a
GE RANGE
Model JBS55S0M2SS
Near Broadview Heights, OH 44147
Chad P.
Job Details: 03/27/2017
Installed element. Op test ok. ,
We serviced a
MAYTAG DRYER
Model MGDC300BW0
Near Seven Hills, OH 44131
Chad P.
Job Details: 03/27/2017
Found rear rollers seizing. Replaced, op test ok. , used 2 WPW10314173 (SUPPORT ROLLER) from stock,
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Valley View, OH 44125
Chad P.
Job Details: 03/27/2017
Cc that unit keeps blew two fuses. Ran unit on high heat and monitored amp draw. Amp draw on both l1 and l2 is 25 amps. Cust has 30 amp fuses installed. Heat is cycling. 165f on vent outlet. Found neutral wire slightly loose on terminal block. Tightened. No arching found. Advised to use as normal. Op test ok.
We serviced a
MAYTAG WASHER
Model MVWC565FW
Near Garfield Heights, OH 44125
Jeff M
Job Details: 03/27/2017
The washer shakes a reasonable amount she's also washing two small loads and using too much soap unit op tested good , Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WFW70HEBW2
Near Parma, OH 44129
Jeff M
Job Details: 03/27/2017
Installed new part unit op tested good , Job Cmpltd,
We serviced a
MAYTAG REFRIGERATOR
Model MFI2568AEB
Near Cleveland, OH 44105
Jeff M
Job Details: 03/27/2017
Two screws were missing at the bottom of the door I had to screw the unit tested good as far as the icemaker goes it was in the off position , Cllctd $134.95 Check # 688, Job Cmpltd,
We serviced a
GE REFRIGERATOR
Model GFE29HSDASS
Near Saybrook Township, OH 44004
Arthur V
Job Details: 03/27/2017
Replaced display bad and button assy. Op test good , Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS342FIAW00
Near Brimfield, OH 44240
Robert A.
Job Details: 03/27/2017
Installed i/m and repair kit, op test ok, Job Cmpltd,
We serviced a
ADMIRAL WASHER
Model ATW4675YQ1
Near South Euclid, OH 44121
Jeff M
Job Details: 03/27/2017
The washer had a off balance code. I cleared the code and Recalibrated the machine unit tested good I explained the customer she has to at least for the washer halfway with clothes before starting the cycle otherwise the off-balance code will come back, Job Cmpltd
We serviced a
MAYTAG WASHER
Model MVWC415EW1
Near Euclid, OH 44117
Jeff M
Job Details: 03/27/2017
Explain to the customer that the machine is a HE high-efficiency machine it does not go all the way up with water she was expecting it to do so. Unit tested good, Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WFW72HEDW0
Near Wellington, OH 44090
Paul H.
Job Details: 03/27/2017
Replaced pressure switch and air trap, cleared error log, ran test cycle, op test ok., Job Cmpltd,
We serviced a
KITCHENAID RANGE
Model KSEG700ESS0
Near North Ridgeville, OH 44039
Paul H.
Job Details: 03/27/2017
eft rear burner appears to be a dual burner, customer unsure if low setting should be only two rows of element lit, this melt burner, explained that it is a dual purpose element, called Techline, spoke with Robert, said that unit is functioning as designed
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Avon, OH 44011
Paul H.
Job Details: 03/27/2017
Start button had popped into the console area, reinstalled, nice and secure, best guess is someone attempted to turn it instead of push it, tested by started a load, op test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWQ05
Near Sheffield Lake, OH 44054
Paul H.
Job Details: 03/27/2017
Unit has defrost drain clogged, fits pointer W10632338C, drain tube covered under S38253, wants condenser cleaned as well and level adusted as possible., used 1 W10619951 (TUBE-DRAIN) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB00
Near Lorain, OH 44055
Paul H.
Job Details: 03/27/2017
Caulking had been applied to gaps between the liner and cabinet, some of it was peeling off, removed, re-caulked gaps, applied vaseline to gasket, op test ok.,
We serviced a
MAYTAG DRYER
Model MEDC300BW0
Near Elyria, OH 44035
Paul H.
Job Details: 03/27/2017
nconsistent drying, room size adequate for intake air, checked heat, temps appropriate and cycling correctly, venting is semi-rigid, not a long run from dryer to wall, but unit is on second floor, not sure what venting does inside wall but pretty sure it is roof vented, issue is exhaust airflow related, explained to customer,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAE00
Near Avon, OH 44011
Paul H.
Job Details: 03/27/2017
Took temps, RC 74, FC 76, IM 76, checked RC evap, old style, fits pointer W10666205C, needs RC evap, covered under S71233, ordrng 1 W10917531 (EVAPORATOR) and 1 WPW10143759 (drier-uv),
We serviced a
MAYTAG WASHER
Model MVWB880BW0
Near Avon, OH 44011
Paul H.
Job Details: 03/27/2017
Ran a manual spin test, sounded like it was slipping?, removed rotor, no debris, everything lines up good, put rotor back on, checked diagnostics, F51 RPS sensor, ran diagnostic test, would not register hub engaged, based on the sounds in spin unit needs bearings as well as RPS sensor,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Lorain, OH 44053
Paul H.
Job Details: 03/27/2017
Mullion has caused RH door gasket to become torn, needs replaced, ordrng 1 W10571956 (gasket-fip),
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Wellington, OH 44090
Paul H.
Job Details: 03/27/2017
CC timer not advancing on any cycle, set to a twenty minute timed dry and observed, confirmed, checked source, good, checked timer motor, is burned up, has normal 120 to it, is not moving, needs a timer, ordrng 1 WPW10185992 (timer),
We serviced a
WHIRLPOOL ICE MAKER
Model GI1500XHW6
Near South Russell, OH 44022
Jeff M
Job Details: 03/27/2017
The unit was not pumping any water I pulled the connector out of the harness from the pump and found the third pin down missing needs the harness from the pump to the control. , ordrng 1 WP2187836 (PUMP HARNESS),
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB
Near Maple Heights, OH 44137
Jeff M
Job Details: 03/27/2017
The oven is not lighting on the top because she never got any burner caps when she received the stove so I am ordering new burner caps customer is more than capable of installing herself they just sit on top of the burners, ordrng 2 WPW10183368 (XL CAP)s and 1 WPW10183369 (M CAP) and 1 WPW10183370 (S CAP),
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW0
Near Garfield Heights, OH 44125
Jeff M
Job Details: 03/27/2017
Installed new part unit op test failed i called whirlpool T.L talked with john file # 7718641444 I installed the new controls the machine is doing the identical thing as it was doing before I spoke to John explained him the situation he told me to order more controls it has to be a fault in the set that was ordered, ordrng 1 W10812421 (CONTROL) and 1 W10858298 (UI),
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Maple Heights, OH 44137
Jeff M
Job Details: 03/27/2017
I installed everything except for the new railings these rails are riveted in place I do not have a powerful enough drill with me to drill the rivets out. ,
We serviced a
AMANA WASHER
Model NTW4516FW1
Near Cleveland, OH 44111
Dan H
Job Details: 03/27/2017
Customer complaint that unit is leaking, found unit leaking from hot water fill hose, tightened fill hose, no leaks now op test good, also noticed customer has plastic style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube , Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWC415EW1
Near Cleveland, OH 44109
Dan H
Job Details: 03/27/2017
Customer complaint that unit is not starting or operating, customer stated that whirlpool said if they had to have service 3 times that whirlpool would replace unit and customer want a new unit, ran diagnostics no error codes found, started normal wash cycle, unit started, unit filled and advanced to wash cycle, cancelled normal wash cycle, started drain and spin cycle, lid locks, unit spun, unable to duplicate the problem, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent , Job Cmpltd,
We serviced a
ROPER WASHER
Model RTW4516FW1
Near Edgewood, OH 44004
Arthur V
Job Details: 03/27/2017
Found unit overfilling. Tube good. Needs control. , ordrng 1 W10915204 (CONTROL), schdld next appmnt for 3/31 FRI !,
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Conneaut, OH 44030
Arthur V
Job Details: 03/27/2017
Unit control bd is not operating. No light on bd. I do have 120 v to bd but this is on a unsafe,gfi outlet that is not installed properly and is also on a non grounded outlet. Advised cust that outlet should be a non GFI properly polarized grounded receptacle for the cust safety and for the unit to operate properly. Outlet should be repaired before using unit after repair. , ordrng 1 W10916226 (CONTROL), schdld next appt 3/31FRI
We serviced a
KITCHENAID REFRIGERATOR
Model KSRG25FKSS17
Near Mayfield Heights, OH 44124
Eric M.
Job Details: 03/27/2017
Replaced connector and water filter, force cycled ice maker and tested water dispenser, optest good, no leaking observed., Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAW00
Near Mantua, OH 44255
Robert A.
Job Details: 03/27/2017
Ff34, frz-2, doors sealing, fans running, light frost on both evaps, ran diagnostics, all tested good, op test ok, Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXSS7
Near Broadview Heights, OH 44147
Chad P.
Job Details: 03/27/2017
Found start keys flashing rapidly. Unit is starting on its own. Will not respond to commands or go into diagnostics. Needs console and control replaced.
We serviced a
KITCHENAID B/IN REFRIGERATOR
Model KSSC48QVS04
Near Mantua, OH 44255
Robert A.
Job Details: 03/27/2017
Ff set at 33, tesmp 33, frz set at 0, temp -4, lights turning off correct, cust has a thermometer in water, reading over 40, temped water with laser, 34, checked fans and airflow, good, op test ok, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5LTAXVL00
Near Garfield Heights, OH 44125
Chad P.
Job Details: 03/27/2017
Found ice maker leaking through mold. Needs ice maker replaced. Cust requests morning but not as early please.
We serviced a
WHIRLPOOL WASHER
Model WTW4950XW2
Near Westlake, OH 44145
Brian B
Job Details: 03/27/2017
Ran diag. F7E1, basket speed fault, f7E5, shifter fault,. Machine won't agitate or spin. Replaced shifter. Machine now spins, but does not agitate. Performed test 3 per tech sheet, drive system motor. Found shorted capacitor
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519FS0
Near North Olmsted, OH 44070
Brian B
Job Details: 03/27/2017
Came to install part. Found the bag had the right part number on it but the wrong part inside the bag. Office to order part.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5LTAXVL01
Near Brooklyn Heights, OH 44131
Dan H
Job Details: 03/27/2017
Customer complaint that unit is not making ice, cycld ice maker, ice maker did not start cycle, ice maker is recieving 120vac, unit needs new ice maker , ordrng 1 2198597 (icemaker assy), schdld next appmnt for 3/30 THU !,
We serviced a
WHIRLPOOL WASHER
Model WFW87HEDW0
Near Willoughby, OH 44094
Eric M.
Job Details: 03/27/2017
Comp when door is opened, it keeps going up, and does not stay flat. Adjusted the rh and lh springs to the forward most holes on frame, cust said that it was better, optest good., Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WFW87HEDW0
Near MENTOR ON THE, OH 44060
Eric M.
Job Details: 03/27/2017
Replaced drain pump, ran thru svc test, draining properly, ran a drain/spin cycle, optest good., Cllctd $126.26 CC Ref # 673438938, Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Auburn Township, OH 44023
Robert A.
Job Details: 03/27/2017
Found gap in frz seal, steamed seal, good, op test ok, Job Cmpltd,
We serviced a
GENERAL ELEC DISHWASHER/B-IN
Model GDT545PGJ0WW
Near Auburn Township, OH 44023
Robert A.
Job Details: 03/27/2017
Installed ui, found c/d box not factory sealed, no packing in box, just a reciept from another comp that used part, heater plug broken on c/b, need to reorder bd, ordrng 1 WD21X21916 (CONTROL BD), schdld next appmnt for 3/30 THU !,
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near East Cleveland, OH 44112
Dan H
Job Details: 03/27/2017
Customer complaint that rinse aid is leaking out of dispenser, found customer pouring rinse aid outside of rinse aid dispenser fill cup causing rinse aid to leak off bottom of dispenser, unit is operating as designed , Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Cleveland, OH 44104
Dan H
Job Details: 03/27/2017
Customer complaint that unit does not fill up with water, ran diagnostics no error codes found, started normal wash cycle, unit filled up to normal level, unit advanced to wash cycle, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent, unit is operating as designed , Job Cmpltd,
We serviced a
KITCHENAID MICRO/OVENCOMBO
Model KOCE500EBL04
Near Chardon Township, OH 44024
Arthur V
Job Details: 03/27/2017
Replaced both door hinges. Op test good. Door closing properly now , Job Cmpltd,
We serviced a
GE DISHWASHER
Model GHDA650L15WW
Near Eastlake, OH 44095
Arthur V
Job Details: 03/27/2017
Found water valve cracked. Needs replaced. Est - 89.95---110.00 labor. ---95.64 parts and shipping --- totak est = 316.28. Part needed is 1- WD15X10003. Cust does not want repaired. , , Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSS26C4XXF03
Near Painesville Township, OH 44077
Arthur V
Job Details: 03/27/2017
ohn techline ----- andrewfile number. . 7718645551 ------found icemaker not cycling. Jumped out no good. 120 v at bottom of door harness. No 120 at icemaker. Check continuity in black w/ white tracer good. Neutral white no good. White wire broken in door. Needs door assy est = 89.95 sc----140.00 labor----701.14parts and shipping---total est -996.27. Part needed is 1- LW10410899-- cust does not want repaired--- included oversize shipping-- , , Job Cmpltd,
We serviced a
MAYTAG WASHER
Model C54170138
Near Painesville, OH 44077
Eric M.
Job Details: 03/27/2017
Comp that fm the time he purchased, washer has always made sound like belt slipping, but lately it has gotten more noticable. Init svc test iaw tech sheet, no faults, ran auto test, when shifter transitioned, heard a loud squeal as it was going into agitate, found the clutch and slider assy making the sound. Quoted $118 labor. Slider assy not showing available., ordrng 1 W10734521 (SLIDER ASSY 1375) and 1 W10754448 (CLUTCH ASSY 5776), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 4/7 FRI ! [**]
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GHSC239DW0
Near Cleveland, OH 44102
Dan H
Job Details: 03/24/2017
Customer complaint that unit us not cooling, fresh food section temperature at 73 degrees , freezer section temperature at 73 degrees, evaporator fan is not running, no frost pattern on evaporator, compressor and condenser fan are not running, found user interface blank and buttons unresponsive, found main control board burned(see pic), unit needs new main control, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line , ordrng 1 241511102 (board-main power), schdld next appmnt for 3/31 FRI !,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1814QW0
Near Parma, OH 44134
Dan H
Job Details: 03/24/2017
Customer complaint that unit is not cooling properly, fresh food section temperature at 58 degrees, freezer section temperature at -22 degrees, evaporator fan is running, compressor and condenser fan are running, found evaporator frozen over, ran manual defrost cycle, defrost heater is receiving 120vac, defrost heater did not turn on, defrost heater has 50 ohms, found loose connection between harness and defrost heater, reset connection, ran manual defrost cycle, defrost heater came on, cleared ice from evaporator, op test good , Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model WED4985EW0
Near Garfield Heights, OH 44125
Dan H
Job Details: 03/24/2017
Customer complaint that socks are getting stuck on exhaust vent, found dryer sheet stuck to vent when tech arrived, started timed dry cycle, unit heats, unit has good airflow, unit tumbles, unit is receiving correct power, unit is operating as designed, Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW4815EW0
Near Cleveland, OH 44103
Dan H
Job Details: 03/24/2017
Customer complaint that unit is not cleaning the clothes, ran diagnostics found f2e1( stuck key) error code, ran manual test cycle unit spins, unit drains, valves open, drain pump runs, started normal wash cycle, unit filled up to normal water level, unit advanced to wash cycle, unable to duplicate the problem unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent , Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDT920SADM2
Near Chagrin Falls, OH 44023
Robert A.
Job Details: 03/24/2017
Installed sump and control, ran diognastic cycle, good, op test ok, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAM00
Near Conneaut, OH 44030
Gail V.
Job Details: 03/24/2017
Replaced fill tube and heater assy. Cust to monitor. , Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Kingsville, OH 44048
Arthur V
Job Details: 03/24/2017
Replaced water valve. Unit op test good. No leaks, Job Cmpltd,
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017FS1
Near Ashtabula, OH 44004
Arthur V
Job Details: 03/24/2017
Upon arrival cust states noise has gone away. Rumbling noise coming from turntable area according to cust. Tested with a load. Op test good could not duplicate issue , Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MAH300AWW
Near Ashtabula, OH 44004
Arthur V
Job Details: 03/24/2017
Installed new bd. Op test good. Unit locking and spinning. , used 1 SENIOR DISCOUNT (SENIOR DISCOUNT), , Job Cmpltd
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Kirtland, OH 44094
Eric M.
Job Details: 03/24/2017
omp items freezing on rh side, upper shelf and 2nd shelf dow. Advised cust that tall items placed directly in front of the vent will re-direct airflow and cause items directly in front of the vent to freeze, cust just needs to move items that are placed directly in front of the vent to prevent re-direction of airflow and freezing of items, also advised to keep the humidity control on, primarily during the summer months to prevent moisture inside of the ff compartment. Init svc test iaw tech sheet, all tests passed, set defrost cycle to 8 hour defrost instead of adc. Recommended applying Vaseline to door seals, keeping humidity control on during summer months or whenever moisture appears in the ff compartment, and keep items away fm the ff vent, and not placing items against the back wall of the ff compartment., Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WFG540H0ES0
Near Euclid, OH 44117
Gail V.
Job Details: 03/24/2017
Replaced console cover, support bracket, endcaps, and erc, optest good., Job Cmpltd,
We serviced a
AMANA REFRIGERATOR
Model ABB2224WEW2
Near Lyndhurst, OH 44124
Gail V.
Job Details: 03/24/2017
Comp ice on fz floor, clogged drain, installed drain tube, cleared clogged drain, optest good., used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Lyndhurst, OH 44124
Eric M.
Job Details: 03/24/2017
Comp of low water pressure out of the dispenser, and ice cubes getting jammed in the ice maker, and when it harvested ice, ice got caught between the ejector and ice stripper and broke the ice stripper. Cust said his whole house has low water pressure, and the water co. confirmed that and said it is due to being at the end of the line. Cust has a saddle valve connected. Found the low water pressure extremely low, cycled ice maker, it harvested the cubes in the mold, which were extremely small, indicative of low water volume, the valve turned on for 7 seconds as it is supposed to, but barely got enough water in mold to make lg enough ice cubes. Closed the saddle valve, disconnected waterline going to unit, opened valve, just a trickle of water, poor pressure/volume. Needs ice maker replaced, and cust needs to have the saddle valve replaced with a 1/4 inch inline valve, also recommended cust replace the water filter if it has not been replaced withi
We serviced a
WHIRLPOOL WASHER
Model WTW7300DW0
Near Rootstown, OH 44272
Gail V.
Job Details: 03/24/2017
Found adj and top shaft of gear case stripped, ordrng 1 W10752283 (washplate) and 1 W10811956 (GEAR CASE), schdld next appmnt for 3/30 THU !
We serviced a
WHIRLPOOL RANGE
Model WFC150M0EW0
Near Ravenna, OH 44266
Robert A.
Job Details: 03/24/2017
Installed clock, op test ok, Job Cmpltd,
Near Kent, OH 44240
Robert A.
Job Details: 03/24/2017
WHIRLPOOL OTR MICROWAVE WMH73521CS3 Cust states that some times it works, and then it will not, ran diagnostics, no codes, checked door connections, good, ran unit with cup of water, unit heating, checked 3x, unable to duplicate issue, cust to watch, op test ok, Job Cmpltd,