Service History 725 | Freds Appliance

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Strongsville, OH 44136

David R

Job Details: 04/20/2021

Replaced part. Tested. Good. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Chagrin Falls, OH 44022

Brian M

Job Details: 04/20/2021

Installed sliders OP Test Ok

We serviced a

GE DISHWASHER

Model GDT535PSM0SS

Near North Ridgeville, OH 44039

Marie V

Job Details: 04/20/2021

"Cc that the unit isnt working it use to chime a lot, but now nothing is working. Check power coming in to unit 122V present. Control not responding. Try to enter diag, no good. Unit will need main control. Cust will call back if wants to continue with repair. ; ordrng 1 WD21X25735 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDB02

Near Grafton, OH 44044

Marie V

Job Details: 04/20/2021

"Cc that theres ice by the ice maker and on the back wall and that when put a colder temp to make ice faster it freezes things on fresh food section. Found ice all over freezer wall and behind the wall, defrosted all ice and connected back the icemaker and cycled. Some water came out from the fill tube. Will need new one. Also advice cust if getting colder temp to get ice faster set freezer temp to max to try to get the most cold on freezer and not going to fresh food section. ; ordrng 1 12001935 (Fill tube)"

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Elyria, OH 44035

David R

Job Details: 04/20/2021

"Replaced part, ran diagnostics, good, heater came on at end, good. Op test ok"

We serviced a

MAYTAG WASHER

Model MVWC565FW0

Near Westlake, OH 44145

Corina H

Job Details: 04/20/2021

"CC that the unit is making a loud noise. Ran diag F7E1 BASKET SPEED FAULT, F7E7 MOTOR UNABLE TO REACH TARGET RPM. Found the motor pulley is broken off. Will need a new motor. Part is under a 10 year warranty. ; ordrng 1 W11026785 (Motor)"

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Chardon, OH 44024

Dan

Job Details: 04/20/2021

"Customer complaint of f6e2 error, outlet is good, installed new control and user interface, op test good"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HZ2

Near Solon, OH 44139

Brian M

Job Details: 04/20/2021

Cc unit has no power With customer permission removed trim from cabinet moved unit out plugged into another outlet Unit functioning properly Checked customers out let needs new outlet

We serviced a

KITCHENAID REFRIGERATOR

Model KFIV29PCMS00

Near Beachwood, OH 44122

Jason N

Job Details: 04/20/2021

Installed freezer drawer slide bracket. Leveled unit. Op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM01

Near Cleveland, OH 44120

Jason N

Job Details: 04/20/2021

"Installed crisper center rail. Customer has not received frame yet, but is not needed, frame is not broke but I ordered just in case I needed it. Reinstalled crisper drawers. Op test good. Customer stated one of the drawers is broken. Found back corner of drawer chipped, does not affect function of the drawer. Advised customer warranty will not cover that."

We serviced a

WHIRLPOOL WASH/DRY STACK

Model WTW7120HW0

Near Lyndhurst, OH 44124

Dan

Job Details: 04/20/2021

"Customer complaint that they are only able to select fast spin or no spin in normal wash cycle, ran diagnostics found f0e7(load detected during clean washer cycle) error code, ran manual test cycle all spin speed are working, called whirlpool techline spoke to Ed, techline determined that unit is operating as designed"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Cleveland, OH 44105

Jason N

Job Details: 04/20/2021

"Cc unit leaking from underneathCustomer had water turned off to stop from leaking. Turned water back on to unit. Found cold water valve dripping from solenoid. Unit needs inlet valve. Replaced using misc. truck stock part. Turned water back on, ran auto test. No leaks and all functions passed. Op test good.; used 1 W11210463 (Inlet valve) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Olmsted Falls, OH 44138

David R

Job Details: 04/20/2021

Replaced part. Tested. Good. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Amherst, OH 44001

Gabriel P

Job Details: 04/20/2021

Right hand side door was replaced on refrigerator. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WTW8120HC0

Near North Ridgeville, OH 44039

Marie V

Job Details: 04/20/2021

"Replaced control, and tested outlet. Outlet has hot and Neutral reverse, cust will need electrician to fix problem in outlet. Ran calibration on unit and auto test. Op test ok"

We serviced a

WHIRLPOOL DRYER

Model LEQ9858PW

Near Painesville, OH 44077

Jeff M

Job Details: 04/20/2021

I was not able to duplicate the customers issue the unit worked for me. I attempted all cycles everything is operating as designed

We serviced a

WHIRLPOOL RANGE

Model WEEA25H0HZ0

Near Mentor, OH 44060

Jeff M

Job Details: 04/20/2021

The unit has a f6e0 the unit is stuck in demo mode needs new controls I told the customer theres no ETA on the parts; ordrng 1 W11113848 (Control) and 1 W11339387 (Ui)

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Pepper Pike, OH 44124

Joe O

Job Details: 04/20/2021

"Cc: not spinning out clothes, smellFound error codes f7e6(motor fault) f8e1(long fill no fill). Found very low water pressure on cold water. Found cold valve at supply was only partially open. Opened valve pressure returned. Ran auto test. Found unit not shifting. Checked all connections on control, and shifter. Shifter disconnected from cam. Reseated shifter. Ran auto test and calibration. Could not duplicate burning smell(nothing burned up or shorted). Op test ok"

We serviced a

MAYTAG WASHER

Model MVWP575GW0

Near Chagrin Falls, OH 44022

Joe O

Job Details: 04/20/2021

Installed lid lock. Ran auto test and calibration. Op test ok

We serviced a

FRIGIDAIRE DISHWASHER

Model FFID2426TD2A

Near Middleburg Heights, OH 44130

David R

Job Details: 04/20/2021

"Cc clean, washing, sanitize lights flashing. Called techline, said this was a common problem in the 2018/19 models. Order and replace latch; ordrng 1 5304527418 (Latch), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWP575GW0

Near Chagrin Falls, OH 44022

Joe O

Job Details: 04/20/2021

Installed lid lock. Ran auto test and calibration. Op test ok

We serviced a

KITCHENAID WALL OVEN COMBO

Model KEMS309BSS00

Near Gates Mills, OH 44040

Joe O

Job Details: 04/20/2021

"Installed blower, and control. Had ui installed found piece broken on the floor for ui. Took pic, re ordering uiUi out of stock office to reschedule; ordrng 1 W10570025 (panl-cntrl)"

We serviced a

MAYTAG WASHER

Model MVWB855DC3

Near Independence, OH 44131

David R

Job Details: 04/20/2021

Replaced parts. Ran test 51/52 good. Op test ok

We serviced a

MAYTAG WASHER

Model MVWB765FC2

Near North Olmsted, OH 44070

Corina H

Job Details: 04/20/2021

"CC there is a fault code F7e5. Ran diag f7e5 shifter. Checked basket spins freely. Checked underneath found oil leaking. Will need a gearcase, rotor, stator, and clutch. ; ordrng 1 W11455453 (Gearcase) and 1 W10754448 (Clutch) and 1 W10754161 (Rotor) and 1 W10754158 (Stator)"

We serviced a

JENN-AIR WALL OVEN

Model JJW2827DS02

Near Brecksville, OH 44141

David R

Job Details: 04/20/2021

"F9E0 miswired error code. Took unit out, disconnected and retwisted wires at junction box. Took off wires on main controls. No burning. Put everything back together. Turned unit on. Good. Bake is cycling at 350. Both top and bottom oven. Customer did say they were on vacation and was getting notifications off power outage. Unit test good. Op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS00

Near Westlake, OH 44145

Corina H

Job Details: 04/20/2021

"Replaced the control, ui and cover. Brought core back for return. Optest ok."

We serviced a

KITCHENAID DBL WALL OVEN

Model KEBS209BSS00

Near Solon, OH 44139

Brian M

Job Details: 04/20/2021

Cc lights are out and temps are about 10 degrees to high in upper oven Found bulbs to be not normal bulbs they are special bulbs for this oven Needs 2 bulbs Calibrated unit to be -10 degrees in upper oven Ran test bake OP Test Ok ; ordrng 1 WPW10472384 (bulb-light)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Lyndhurst, OH 44124

Jason N

Job Details: 04/20/2021

"Cc unit making hissing soundCustomer states they turned water off because it sounds like its the same issue as last time with the leaking valve. Pulled unit, turned water on, found pinhole in nylon source line coming from wall. Plenty of line left to cut out bad section and reconnect. No leaks, tested water dispense, good dispense. Op test good."

We serviced a

WHIRLPOOL DRYER

Model WHD560CHW1

Near Cleveland, OH 44106

Dan

Job Details: 04/20/2021

"Customer complaint that unit is not drying clothes, ran diagnostics no error codes found, unit is heating, unable to duplicate the problem , unit is operating as designed"

We serviced a

WHIRLPOOL RANGE

Model WOS31ES0JS01

Near Cleveland, OH 44109

Dan

Job Details: 04/20/2021

"Installed new control, op test good q"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF305ESS00

Near Shaker Heights, OH 44122

Dan

Job Details: 04/20/2021

"Customer complaint that display is out and sliding shelf is broken, confirmed, installed new display , op test good, ordering shelf, control was not needed; ordrng 1 WPW10738157 (Shelf)"

We serviced a

KITCHENAID RANGE

Model KSEG700ESS3

Near Westlake, OH 44145

Marie V

Job Details: 04/20/2021

Cc that the UI is not level. Adjusted UI. Op test ok

We serviced a

MAYTAG WASHER

Model MVWC400XW2

Near Cleveland, OH 44111

Jason N

Job Details: 04/20/2021

"Cc unit not spinning clothing out in cycleRan diagnostics, found codes f0e2 for oversuds and f7e1 for basket speed fault. Ran auto test, unit very loud in spin cycle, unit needs gearcase. Customer not repairing at this time, estimate only.; ordrng 1 W11132267 (Gearcase)"

We serviced a

WHIRLPOOL RANGE

Model WFG525S0JZ1

Near Wickliffe, OH 44092

Jason N

Job Details: 04/20/2021

"Cc unit oven not working, cooktop is working. Ran bake and broil test, no spark for either ignitor. Checked voltage at spark module board for each cycle, good voltage into spark module for bake and broil at 121v. Checked ground at outlet, good ground. Unit needs spark module. ; ordrng 1 W11162730 (Spark module)"

We serviced a

MAYTAG WASHER

Model MHW7100DW0

Near Kent, OH 44240

Brian M

Job Details: 04/20/2021

Cc unit not spinning out properly Ran auto test found no errors Unit completed with no Issues Advised to watch

We serviced a

AMANA REFRIGERATOR

Model BR22TL

Near Cleveland, OH 44143

Jason N

Job Details: 04/20/2021

"Cc unit making noise Confirmed loud fan noise from freezer section. Evap fan motor has a bad bearing, will need replaced. ; ordrng 1 WP10513803 (Evap fan)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ03

Near Chagrin Falls, OH 44022

Dan

Job Details: 04/20/2021

"Installed new wheel, op test good"

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near North Royalton, OH 44133

David R

Job Details: 04/20/2021

"Replaced part. Wash Motor is making humming noise, ordering*** requesting double labor, real tight squeeze to get unit out. ; ordrng 1 W11416363 (Wash pump)"

We serviced a

MAYTAG REFRIGERATOR

Model MBF2258FEZ02

Near Gates Mills, OH 44040

Jason N

Job Details: 04/20/2021

"Cc unit freezer warming up.Found freezer temps at 20 degrees, checked for leaks with uv light. Found ui dye on compressor process stub valve, leaking at factory braze joint on valve head. Replaced process stub. Pulled vacuum on unit to 29 in/hg for 15 min, held vacuum, no change to gauges. Recharged system with 5.0oz. Of r134a. Low side pressure stable at 5 psi. Op test good."

We serviced a

MAYTAG DRYER

Model MGDC400VW0

Near Chagrin Falls, OH 44022

Dan

Job Details: 04/20/2021

"Customer complaint that unit is not heating, Confirmed, found thermal fuse open, jumped out, unit heated, installed new thermal fuse, op test good , customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; used 1 3392519 (), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM1

Near Euclid, OH 44132

Corina H

Job Details: 04/20/2021

"CC that there is standing water in the tub. Found drain hose laying on the floor. Raised drain hose. Filled sink with water, not drain in dishwasher. Advised cust to secure the dishwasher to the counter or cabinets. Optest ok"

We serviced a

GE WASHER

Model GTW750CSLWS

Near Rootstown, OH 44272

Brian M

Job Details: 04/20/2021

"Cc unit is not spinning out properly and is damaging the front wall, also stated that previous repair company damaged the UI cover when taking it off Found UI cover to be damaged, spun basket by hand found bearings to be extremely loud with just a hand speed spin Also found inner basket where it sits on gear case to be stripped out and has extreme play in basket. Will need basket gearcase, UI cover belt and clutch and nut ; ordrng 1 WH02X10363 (nut hub) and 1 WH45X26739 (basket asm) and 1 WH42X28269 (UI cover) and 1 WH38X27333 (platform trans asm k) and 1 WH05X24185 (clutch) and 1 WH03X32097 (Clutch) and 1 WH01X24180 (drive belt)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE104ESS3

Near Mentor, OH 44060

Corina H

Job Details: 04/20/2021

"CC that the dishes are coming out dirty. Checked the pump and motor, good. Found the spray arms are clogged with food. Will need a new upper and lower spray arm. Cust can install parts. ; ordrng 1 W11101428 (Spray arm) and 1 WPW10448645 (Upper arm)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED2GHEXNQ

Near Amherst, OH 44001

Gabriel P

Job Details: 04/20/2021

Replace part opt test ok

We serviced a

GE DISHWASHER

Model DDT57SGF2BB

Near Painesville, OH 44077

Jeff M

Job Details: 04/20/2021

Installed the new part op tested good.

We serviced a

WHIRLPOOL DRYER

Model WED8500DC4

Near Elyria, OH 44035

Gabriel P

Job Details: 04/20/2021

Console was replaced. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ04

Near Garrettsville, OH 44231

Brian M

Job Details: 04/20/2021

Cc unit not cooling Found unit to be on but not running Found UI to be blank Replaced UI control board and programmed it Unit started up OP Test Ok Advised to let cool for 48 hours ; used 1 WPW10503278 (CNTRL-ELEC) from stock

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS05

Near Broadview Heights, OH 44147

David R

Job Details: 04/19/2021

"Replaced parts. Found control relay burnt. Tested bake at 400*, good, cycling. Op test ok."

We serviced a

FRIGIDAIRE DRYER

Model FGX831CS1

Near Mentor, OH 44060

Joe O

Job Details: 04/19/2021

"Installed idler pulley. Ran test cycle. Op test ok; saved tckt"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Madison, OH 44057

Joe O

Job Details: 04/19/2021

"Cc: constantly fillingInstalled water valve, ran auto test and calibration. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM05

Near Cleveland, OH 44108

Corina H

Job Details: 04/19/2021

"Cc ice maker is not working, found arm not attached to ice maker. Reattached the arm verified that ice maker is working after reattached arm. Cycled ice maker fill optest ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Cleveland, OH 44144

Dan

Job Details: 04/19/2021

"Installed new upper rack adjusters, op test good"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA75SAHN0

Near Mentor, OH 44060

Joe O

Job Details: 04/19/2021

"Customer stated unit under 1 year. Pop does not show model or that its a dishwasher. Advised customer he would have to get pop with purchase date and model number, or contact whirlpool for coverage."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM02

Near Lakewood, OH 44107

Marie V

Job Details: 04/19/2021

"Recover R134A , repla all parts, put unit into a 28Vacc. Waited 15 min no changes on gages , filled unit with R134a 3.7oz. Started good frost pattern on evaporator. Advice cust to allow 24 hours for unit to reach normal temps. Try to call cust to collect payment, left a voicemail with amount due, also that he can always call office to pay over the phone or online ; used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model MED6230HW1

Near Berea, OH 44017

Marie V

Job Details: 04/19/2021

"When arrived unit was turned on and I was able to heard the noise. It was coming from blower wheel , when took unit apart. Found blower wheel broken. Will need new blower wheel. ; ordrng 1 WP697772 (Wheel)"

We serviced a

MAYTAG DRYER

Model MED6230HW1

Near North Royalton, OH 44133

David R

Job Details: 04/19/2021

"Replaced pulley. Tightened all screws inside, and outside. Ran with load in for 15 mins. No noise. All normal. Op test ok"

We serviced a

KITCHENAID RANGE

Model n/a

Near Avon Lake, OH 44012

Marie V

Job Details: 04/19/2021

"Cc that she will set unit to 350* and it will keep going on up to 550*, when that happened cust wanted to cancel but it wasnt canceling. Ran error code had 0. Preheated top oven to 350* it worked. Cust also said that the number on control sometimes are faded. Unit will need main control. Gave estimate to cust, she will call back if she wants to continue with repair.; ordrng 1 WPW10365396 (Control) and 2 WP7430P044 (Oven sensor)s, used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF507HPS02

Near Parma, OH 44130

David R

Job Details: 04/19/2021

Replaced door. Tested. Good. Customer will level out once they get new flooring. Good. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW00

Near Chardon, OH 44024

Brian M

Job Details: 04/19/2021

"Cc deli drawer broken Needs deli drawer shelf ; ordrng 1 W10861519 (holder), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID OTR MICROWAVE

Model KMHS120ESS09

Near Cleveland, OH 44105

Corina H

Job Details: 04/19/2021

Replaced the control. Brought core back for return. Optest ok.

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Orwell, OH 44076

Brian M

Job Details: 04/19/2021

Cc of leak front corner Ran several auto test could not duplicate a leak Ran manual valves to fill basket up No issue found Advised to watch

We serviced a

WHIRLPOOL FREEZER

Model WRX986SIHZ00

Near Painesville, OH 44077

Jeff M

Job Details: 04/19/2021

installed the new three-way valve I called Chad because the customer told me the machine started producing ice the only way that this is possible is if the freezer section has achieved a temperature lower than 17? which indicates the evaporator is not restricted in any form. So I did not install evaporator they did install the three-way valve I can feel Warm coolant passing through both Catholic tubes out the three-way valve indicating Freon is flowing to all the operators when the three-way valve is in the open position. They recommended to customer to allow 24 hours before putting the food back. I tapped the system. Recovered the remaining Freon if any. Remove the old parts installed new parts put the unit at a 30 inch vacuum held for 10 minutes. Charge the unit with 5.5 ounces of Freon a frost pattern started to develop unit tested good recommended customer to wait 24 hours before packing fridge.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFSS2312TE

Near Painesville, OH 44077

Jeff M

Job Details: 04/19/2021

The fill tube is leaking its not supplying all the water to the icemaker son is leaking out needs a new filter; ordrng 1 241796405 (Fill tube)

We serviced a

KITCHENAID MICROWAVE

Model KMHC319ESS4

Near Mayfield, OH 44143

Joe O

Job Details: 04/19/2021

Installed cover. Tested. Op test ok

We serviced a

WHIRLPOOL OTR MICROWAVE

Model AMV2307PFS4

Near Parma, OH 44129

Corina H

Job Details: 04/19/2021

Replaced the ui and control. Heated a cup of water. Optest ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED2GHEXNQ

Near Amherst, OH 44001

Gabriel P

Job Details: 04/19/2021

"Cc that they could not dispense water and the ice maker was not working. Verified and found the ice maker fill tube frozen so we steamed it and cycled ice maker and working as should now. And found that the control bracket that holds the water dispenser switch was broken so will need to be replaced. Ordering parts.; ordrng 1 WP2180226 (Control bracket) and 1 WP2188656 (Crisper drawer), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW0

Near Parma Heights, OH 44130

Corina H

Job Details: 04/19/2021

"CC that the unit is leaking in a drain. No error codes. Ran some water and drained unit. Checked the drain hose and connections, no water. Started a normal cycle with towels, filling properly. Ran a drain and spin with the towels. When unit drained found floor drain backing up. Will need a plumber Optest ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADB7

Near Parma, OH 44134

Dan

Job Details: 04/19/2021

"Customer complaint that unit is not cleaning dishes, placed glasses upright in racks, ran diagnostics no error codes found, unit completed test cycle, no error codes after test cycle, upper rack glass did not fill, wash motor sounds like its struggling, unit needs new sump assembly, part is out of stock so not scheduling return appointment ; ordrng 1 W11025157 (Sump)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT111SFDM04

Near Amherst, OH 44001

Gabriel P

Job Details: 04/19/2021

"Cc that icemaker is not working. Verified and found ice maker is not cycling tried to manually cycle it but motor would not run. Ice maker was replaced tested and was cycling like it should. Opt test ok.; used 1 4317943 (Ice maker), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Chardon, OH 44024

Brian M

Job Details: 04/19/2021

Cc of noise Found noise coming from splutch and actuator arm weak needs splutch kit and actuator ; ordrng 1 W10721967 (drive pulley) and 1 W10913953 (actuator)

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Mayfield Heights, OH 44124

Brian M

Job Details: 04/19/2021

"Cc unit not always starting Found unit to have error of f2e1Ran UI test everything is functioning Was able to get unit to run every single time; ordrng 1 W11158457 (overlay), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDEM00

Near Olmsted Falls, OH 44138

Corina H

Job Details: 04/19/2021

"CC that the unit is not making ice. Ran step 56 no code. Ran step 57 and 45. No water going into ice maker. Found the waterline frozen. Heater was not wrapped around the fill tube. Will need a new heater. Advised cust to wait a couple to see if the line freezes again before ordering the heater. ; ordrng 1 W11087201 (Heater), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model WOS97ES0ES00

Near Chagrin Falls, OH 44023

Brian M

Job Details: 04/19/2021

Installed thermostat ps Ran test bake OP Test Ok

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGW00

Near Strongsville, OH 44149

David R

Job Details: 04/19/2021

"Icemaker fill tube is frozen again. Called techline. Checked voltage and resistance of heater. Open. Will need door. Gave estimate, customer calling whirlpool ***2 techs to replace door; ordrng 1 LW11026430 (Door), used 1 1OVRSZ (oversized shipping) from stock"

We serviced a

MAYTAG WASHER

Model MVWB765FW2

Near Bay Village, OH 44140

Corina H

Job Details: 04/19/2021

CC that the lid does not lock. Ran diag f5e1 Lid Switch Fault Lid Is Up. Checked the lid switch. Will need a new lock. ; used 1 W10810403 (LID LATCH) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model mfx2570aeb4

Near Bay Village, OH 44140

Corina H

Job Details: 04/19/2021

"CC that the unit is not cold enough. Unit was unplugged and plugged in 20 minutes before we arrive, found dirty condenser coils, cleaned coils, had a good frost pattern on the evap. optest ran ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Strongsville, OH 44149

David R

Job Details: 04/19/2021

"Cc Icemaker hasnt been working for about a week. Went into diagnostics, E5 error for Icemaker, motor did return to home position, test 57/59. Found fill valve had a little frozen ice inside. Could have a weeping dual valve, causing water to sit and freeze in tube. As of now, good. Icemaker is under warranty, customer to monitor, Id happens would suggest replacing Icemaker and dual valve, along with a new water filter at same time. *** do not order parts, estimate ; ordrng 1 WPW10341329 (Dual valve), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH53521HV4

Near Chagrin Falls, OH 44023

Brian M

Job Details: 04/19/2021

Installed listed parts Still made a little noise Customer not happy with outcome Could not figure out exactly where noise is coming from because uninstalled noise didnt happen but when installed it did

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAW13

Near Seven Hills, OH 44131

Dan

Job Details: 04/19/2021

"Installed new control, op test good, advised customer to allow 24hrs for unit to reach correct temperatures"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302EBS02

Near Strongsville, OH 44149

David R

Job Details: 04/19/2021

"Replaced part, went over adjustments with customer. Door will only go a certain height op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT314TFDW00

Near Strongsville, OH 44136

David R

Job Details: 04/19/2021

"Replaced part. Tested. Good. Give 24-48 hours for adjust,ent. Give the weekend to monitor. Op test ok"

We serviced a

MAYTAG DRYER

Model MED7230HW1

Near Aurora, OH 44202

Brian M

Job Details: 04/19/2021

Cc of noise Found noise to be normal operating noise

We serviced a

WHIRLPOOL DRYER

Model WED5100HW1

Near North Royalton, OH 44133

Dan

Job Details: 04/19/2021

"Installed new user interface, op test good"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC604FSS01

Near Fairview Park, OH 44126

Corina H

Job Details: 04/19/2021

"Unplugged 25 psi equal plugged in low 10 vacuum high 125 psi freezer 70 ff 55. Used nitrogen found it leaking at a connection in the evap . Fixed connection Recovered refrigerant, pulled 28vac w/ pump, watched, good, charged 4.5oz r134a, unit cooling, pressures good, op test ok"

We serviced a

MAYTAG WASHER

Model MHW5630HW0

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 04/19/2021

"Replace harness and control,opt test ok unit working"

We serviced a

WHIRLPOOL DRYER

Model WED8500DC4

Near Elyria, OH 44035

Gabriel P

Job Details: 04/19/2021

Wrong parts order but new control was replaced customer needs the fascia ui we will take wrong parts for return (2)w11116871 and (1) control for return which is the w11158453 rescheduling ; ordrng 1 W11158455 (Fascia)

We serviced a

KITCHENAID DISHWASHER

Model KUDI02FRBL1

Near Cleveland Heights, OH 44118

Joe O

Job Details: 04/19/2021

"Cc: not draining, not washing properly, not always dispensing soap podFound door will not latch properly. Forced door closed, ran test cycle. Unit has good pressure and good water temps. Found while running diagnostics cycle door popped open causing unit to shut off. Dispenser is dispensing soap. Needs latch and strikeCustomer does not want to repair at this time ; ordrng 1 8193830 (latch asy) and 1 WP8574157 (strike), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS01

Near Mentor, OH 44060

Jeff M

Job Details: 04/19/2021

Installed the new part op tested good.

We serviced a

GE WASHER

Model GTWN4250D2WS

Near Broadview Heights, OH 44147

Dan

Job Details: 04/19/2021

"Customer complaint that unit is not starting, confirmed, unit needs new control, customer does not want repair ; ordrng 1 WH12X10614 (CNTRL), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW85HEFC1

Near Cleveland, OH 44102

Corina H

Job Details: 04/19/2021

"CC the the door locks and unlocks does not start. Ran diag f5e3 DOOR UNLOCK ERROR. Checked the door lock. Out of range. Will need a new lock. ; ordrng 1 WPW10443885 (Lock), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG OTR MICROWAVE

Model MMV6190FZ1

Near Grafton, OH 44044

David R

Job Details: 04/19/2021

Replaced parts. Customer tested unit. Good. Op test ok

We serviced a

MAYTAG WASHER

Model MVWP576KW0

Near Eastlake, OH 44095

Joe O

Job Details: 04/19/2021

Installed relay. Ran auto test and calibration. Op test ok

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Streetsboro, OH 44241

Brian M

Job Details: 04/19/2021

Opened box lid is more damaged than the other big scrapes down both sides took pics Did not install Will need reordered ; ordrng 1 WPW10260246 (top)

We serviced a

GE RANGE HOOD

Model PV970N1SS

Near Ravenna, OH 44266

Brian M

Job Details: 04/19/2021

"Cc of fan and light buttons not working Found switch to be the issue Needs switch ; ordrng 1 WB27X11064 (keypad asm), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA75SAHN0

Near Mentor, OH 44060

Joe O

Job Details: 04/19/2021

We serviced a

MAYTAG REFRIGERATOR

Model MFF2558VEM9

Near Ravenna, OH 44266

Brian M

Job Details: 04/19/2021

Cc unit not making ice Found ice maker rotating but not calling for water Replaced using truck stock ran test harvest OP Test Ok ; used 1 W10884390 (ICE MAKER ASSY) from stock

We serviced a

MAYTAG DRYER

Model MED6400TQ0

Near Painesville, OH 44077

Jeff M

Job Details: 04/19/2021

Installed the new part op tested good.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS03

Near Strongsville, OH 44149

Gabriel P

Job Details: 04/19/2021

Cc that door was not leveled or shutting properly. Verified but door was leveled explained to customer that they will need to push close the freezer door because of the molium flap since it has to fall in slot to shut completely unit working as designed. Opt test ok.

We serviced a

KITCHENAID MICROWAVE

Model KMBD104GSS01

Near Avon, OH 44011

Gabriel P

Job Details: 04/19/2021

"Replace both controls,opt test ok"

We serviced a

KENMORE DRYER

Model 110.76132412

Near Independence, OH 44131

Dan

Job Details: 04/19/2021

"Customer complaint that unit is not starting, started unit right up about 15 times, unable to duplicate the problem , unit is operating as designed"

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