We serviced a
WHIRLPOOL DRYER
Model MEDB835DW3
Near Jefferson, OH 44047
Arthur V
Job Details: 03/21/2017
Advised cust that start button needs to be held in until dryer starts. Tested many times. Could not duplicate issue Unit started each time. Cust tried several times to start unit started. Cust to call for service again if unit fails to start Advised cust about foil style vents and fire hazards associated with using them , Job Cmpltd
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Shalersville Township, OH 44266
Tim G.
Job Details: 03/21/2017
Customers complaint is that the unit is not washing/ getting all the clothing wet. Checked unit for errors and found none stored. Educated customer on loading, detergent use, amd cycle selection. Unit found working by design. , Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW00
Near Atwater, OH 44201
Tim G.
Job Details: 03/21/2017
Customers compliant is that the unit is not keeping things frozen on the door of the fz section and freezing the items in the bottom of the ff. Checked temps and found 0 degs in the ff and 34-38 in the ff. Checked and found the ff to have a lot of items in it blocking the airflow. Instructed the customer on loading and that there needs to be room on the sides and the back of the unit in order for the cold air to fall properly. Unit is working as designed. , Job Cmpltd
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADW5
Near Atwater, OH 44201
Tim G.
Job Details: 03/21/2017
Customers complaint is that the unit will not drain. Tested a drain cycle and found the pump not turning on. Checked all connections and found the connection at the board loose. Secured connection, op test good. Customer is using several different hose connections for the drain and the water supply. Advosed to contact a plumber to correct. , Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB755DW0
Near Eastlake, OH 44095
Eric M.
Job Details: 03/21/2017
We serviced a
KITCHENAID REFRIGERATOR
Model KSRL25FRSS04
Near Wickliffe, OH 44092
Eric M.
Job Details: 03/21/2017
Comp never stopped running, until just prior to me walking in the door, and he said it never seems to go into defrost, but it has since he called for the appointment. Upon arrival, nothing running, after i closed the door fm getting the pic of the model and sn, heard the compressor and fans come on. Put into svc test iaw tech sheet, all tests passed, including the defrost heater. There was a bit of ice build up on the front of the evaporator, but no enough to restrict airflow to the ff compartment, and there was good airflow fm the fz to ff compartment. Unable to find anything wrong with the unit, it appears to be operating just as it was designed to operate by the manufacturer. Saddle valve attatched (see pic), advised cust of the flooding hazard associated with that type of valve and recommended he have a licensed plumber install a 1/4 inch inline valve., Cllctd $96.25 cash, Job Cmpltd,
We serviced a
KENMORE FREEZER
Model 253.44733102
Near Kirtland, OH 44094
Eric M.
Job Details: 03/21/2017
Comp every time door was opened, water would leak fm the rh side, and items were thawing out, so they turned the temp setting up to max and now everythjng is freezing. Checked ice maker, mold is corroded, force cycled ice maker, heater not coming on, removed ice maker, found mold heater open, going to need the ice maker replaced. As for any leaking, none found, drain line clear. Quoted $98 labor to replace the ice maker. Repair declined, estimate only.
We serviced a
WHIRLPOOL COOKTOP ELE
Model KICU509XBL00
Near Highland Heights, OH 44143
Eric M.
Job Details: 03/21/2017
Replaced user interface and pwr module, programmed iaw tech sheet, test all 4 elements, all display segments fully operational., Job Cmpltd,ANCE
Near Shalersville Township, OH 44266
Tim G.
Job Details: 03/21/2017
Maytag washer MVWC565FW0 Customers complaint is that the unit is not washing/ getting all the clothing wet. Checled unit for errors and found none stored. Educated customer on loading, detergent use, amd cycle selection. Unit found working by design.
Near Atwater, OH 44201
Tim G.
Job Details: 03/21/2017
Whirlpool refrigerator WRT311FZDW00 Customers compliant is that the unit is not keeping things frozen on the door of the fz section and freezing the items in the bottom of the ff. Checked temps and found 0 degs in the ff and 34-38 in the ff. Checked and f
We serviced a
GE WASHER
Model GHWN4250D1WW
Near Brook Park, OH 44142
Paul H.
Job Details: 03/21/2017
Item was tangled around hub, removed, ran a test cycle, op test ok.
We serviced a
JENNAIRE WALL OVEN
Model JJW2830WP00
Near Rocky River, OH 44116
Paul H.
Job Details: 03/21/2017
Replaced both upper and lower blowers, preheated both ovens to 400F, preheat successful, op test ok
We serviced a
GENERAL ELEC DISHWASHER/B-IN
Model GDT545PGJ0WW
Near Auburn Township, OH 44023
Robert A.
Job Details: 03/21/2017
Installed control and prograhmed ui, op test ng, control recieving 120vac, no op inspected all wiring, good, need to reorderNote the packing in the boxes were flat, parts just bounced aroundTalked w/gs, ordrng 1 WD21X21916 (CONTROL) and 1 WD21X22215 (UI), schdld next appmnt for 3/27 MON !,
Near Atwater, OH 44201
Tim G.
Job Details: 03/21/2017
Whirlpool dishwasher WDF520PADW5, Customers complaint is that the unit will not drain. Tested a drain cycle and found the pump not turning on. Checked all connections and found the connection at the board loose. Secured connection, op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Aurora, OH 44202
Robert A.
Job Details: 03/21/2017
Installed and cycled i/m, op test ok, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW00
Near Aurora, OH 44202
Robert A.
Job Details: 03/21/2017
Installed c/b and harness,unit cooling, op test ok, Job Cmpltd,
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53520CS2
Near Bay Village, OH 44140
Paul H.
Job Details: 03/21/2017
Door interlocks are failing, quoted repair, wanted to proceed, replaced interlocks from t/s, tested by cooking a mug of water, heated, op test ok., used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS)
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS22ECMS00
Near Pepper Pike, OH 44124
Robert A.
Job Details: 03/21/2017
Found ff gaskets torn, need gaskets, ordrng 1 W10443269 (gasket-fip) and 1 W10571956 (gasket-fip), schdld next appmnt for 3/27 MON 11-3,
We serviced a
KITCHENAID REFRIGERATOR
Model KSRV22FVWH02
Near Beachwood, OH 44122
Robert A.
Job Details: 03/21/2017
Complaint, filter stuck, removed filter, cap missing, needs capCust to install, ordrng 1 WP2260518W (CAP FILTER),
We serviced a
WHIRLPOOL DRYER
Model WGD4900XW0
Near Sheffield Lake, OH 44054
Paul H.
Job Details: 03/21/2017
Replaced thermal cutoff, ran high med and low cycles to verify operation, heat was appropriate for each setting, op test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near South Euclid, OH 44121
Gail V.
Job Details: 03/21/2017
Ran diagnostics, good, ran recall cycle, good, started normal wash, working correct, op test ok, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331FDDW01
Near Lorain, OH 44055
Paul H.
Job Details: 03/21/2017
Replaced ice bin, ice door, and ice maker, cycled and filled, op test ok.,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB00
Near Russell Center, OH 44072
Jeff M
Job Details: 03/21/2017
Could not duplicate the issue the temperature in the freezer was 0° the temperature in the fridge is 37° unit tested good
We serviced a
KITCHENAID REFRIGERATOR
Model KSRG25FKSS17
Near Mayfield Heights, OH 44124
Robert A.
Job Details: 03/21/2017
Found valve leaking, needs valve connector, ordrng 1 WPW10445062 (CONNECTOR), schdld next appmnt for 3/27 MON !,
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Lyndhurst, OH 44124
Jeff M
Job Details: 03/21/2017
The unit will not duplicate the issue. Unit test good customer of the incorrect van thing I recommended semi rigid venting
We serviced a
WHIRLPOOL WASHER
Model WTW8000DW0
Near Chesterland, OH 44026
Robert A.
Job Details: 03/21/2017
Ran diagnostics, 0-5 off bal load, 9-2 drain error, ran recall, all passed, checked connections, good, cleared pressure hose, ran rinse and spin, good, op test ok, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5HHAXVB01
Near Lyndhurst, OH 44124
Jeff M
Job Details: 03/21/2017
I remove the ice bin and adjusted the auger metal rod reassembled the unit and it tested good. Icemaker has ice inside the icemaker the bin is almost empty. Customer uses a lot of ice. I tried explaining to him that the icemaker only make so much ice in the day
We serviced a
MAYTAG DRYER
Model MDG5500AWW
Near Ravenna, OH 44266
Tim G.
Job Details: 03/21/2017
Customers complaint is that the unit doesn't always heat. Turned unit on in a timed dry cycle and found after a few cycles the coild to have failed. Quoted customer for repair, and replaced the coils. Tested unit, op test good. Customer was also advised to update the gas supply line and add a shutoff at the connection. Cust has a foil accordion style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard., used 1 279834 (COIL. 22.45) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model R62917355
Near Ravenna, OH 44266
Tim G.
Job Details: 03/21/2017
Customers complaint is that the light will not turn off in the range. Checked and found this model not having a light switch and only controled by the control. Removed power from unit and let reset, op test ng unit needs control. , ordrng 1 WPW10734614 (cntrl-elec), schdld next appmnt for 3/24 FRI !, O-emld tckt [SdLink\288952a.png],
We serviced a
Whirlpool range
Model ACR4303MFB0
Near Cleveland Heights, OH 44112
Jeff M
Job Details: 03/21/2017
Open is not receiving any power from the outlet customer needs to get an electrician,
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM3
Near Aurora, OH 44202
Tim G.
Job Details: 03/21/2017
Customers complaint is that the unit had a burning odor followed by black smoke in the area of the control board. Checked and found the main power connector to the control burnt (possible loose connection and the unit being installed too far under the counter causing excessive moisture). Checked the unit over and found it needing the harness, main control, dispenser (due to melted rinse aid cap and broken latch) amd the door seal due to rotting. Quoted customer for parts only and customer would like to contact whirlpool first. , Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KUDK03ITBL3
Near Solon, OH 44139
Tim G.
Job Details: 03/21/2017
Customers complaint is that the unit is not washing very well and the lower rack roller asm fell off and melted to the heater. Checked unit and found a lot of broken glass in the bottom of the unit and the roller asm melted. Tested unit in normal wash and found good pressure from the pump. Instructed customer on loading, running the water at the sink first and to only use 2tbls of detergent. Drained unit and removed glass. Checked and found the filter covered in debris due to heavy soil and detergent. Ordering new accumulator filter, and wheel asm. , ordrng 1 8193918 (accumulator assy) and 1 WPW10082868 (wheel), schdld next appmnt for 3/24 FRI !,
We serviced a
WHIRLPOOL DISHWASHER
Model F63144817
Near Chagrin Falls, OH 44023
Tim G.
Job Details: 03/21/2017
Customers complaint is that the unit is not washing the dishes and leaving the detergent tablet undisolved. Checked unit for error and found a F6E4 open float and a F7E1 heater disabled. Let unit run through the service mode and found that the diverter not finding the correct position. Found the heater ok and the float ok. Unit needs board and sump asm. , ordrng 1 W10854221 (cntrl-elec) and 1 WPW10671942 (pump&motor), schdld next appmnt for 3/24 FRI !,
We serviced a
Whirlpool dishwasher
Model WDT720PADB2
Near Willoughby, OH 44094
Jeff M
Job Details: 03/21/2017
, Installed new part unit op tested good , Job Cmpltd
We serviced a
whirlpool microwave
Model WMH73521CS0
Near Middleburg Heights, OH 44130
Chad P.
Job Details: 03/21/2017
Unit displaying open and close door. Replaced interlocks. Op test ok
We serviced a
Kitchenaid microwave
Model KOCE500ESS05
Near Strongsville, OH 44136
Chad P.
Job Details: 03/21/2017
Opeations are nomal. Ran unit and advised on operations. Op test ok.
We serviced a
Whirlpool washer
Model CHW9050AW0
Near Strongsville, OH 44136
Chad P.
Job Details: 03/21/2017
They already installed the latch. Error code needed to be cleared for init to go back to working.
We serviced a
whirlpool dishwasher
Model WDT780SAEM1
Near Broadview Heights, OH 44147
Chad P.
Job Details: 03/21/2017
Disp installed. Op test ok. , Job Cmpltd
Near Ravenna, OH 44266
Tim G.
Job Details: 03/21/2017
Maytag gas dryer MDG5500AWW, Customers complaint is that the unit doesn't always heat. Turned unit on in a timed dry cycle and found after a few cycles the coild to have failed. Quoted customer for repair, and replaced the coils. Tested unit, op test good
We serviced a
Whirlpool dishwasher
Model WDF110PABB5
Near Camden Township, OH 44074
Jeff M
Job Details: 03/21/2017
, Ran diagnostics cycle, sounds fine for pressure, fills and I hear strong wash action, only ran wash motor for first two intervals of diagnostic cycle, tried to start a load, issue is in the control, ordering, ordrng 1 W10906422 (CNTRL-ELEC),
Near Ravenna, OH 44266
Tim G.
Job Details: 03/21/2017
Whirlpool Range WFC150M0EW0, Customers complaint is that the light will not turn off in the range. Checked and found this model not having a light switch and only controled by the control. Removed power from unit and let reset, op test ng unit needs contr
We serviced a
Whirlpool dishwasher
Model WDF110PABB5
Near Camden Township, OH 44074
Jeff M
Job Details: 03/21/2017
, Ran diagnostics cycle, sounds fine for pressure, fills and I hear strong wash action, only ran wash motor for first two intervals of diagnostic cycle, tried to start a load, issue is in the control, ordering, ordrng 1 W10906422 (CNTRL-ELEC),
We serviced a
Whirlpool range
Model ACR4303MFB0
Near Cleveland, OH 44106
Jeff M
Job Details: 03/21/2017
Near Cleveland, OH 44106
Jeff M
Job Details: 03/21/2017
Actuator is not shifting the Cam between spin and agitation needs a new actuator, ordrng 1 WPW10006355 (ACTUATOR)
We serviced a
maytag range
Model MES5552BAW
Near WARRENSVL HTS, OH 44122
Chad P.
Job Details: 03/21/2017
We serviced a
Found element open. Power is cycling between broil and bake element. Needs bake element replaced GE
Model range
Near Broadview Heights, OH 44147
Chad P.
Job Details: 03/21/2017
JBS55S0M2SS
Near Broadview Heights, OH 44147
Chad P.
Job Details: 03/21/2017
Found element open. Power is cycling between broil and bake element. Needs bake element replaced
We serviced a
maytag dishwasher
Model MDB4949SDM3
Near Parma, OH 44130
Chad P.
Job Details: 03/21/2017
Found drain hose pintched between lh hing. Hose is leaking in a couple different spots. Needs both sections of hoses replaced. , ordrng 1 8269144A (drain hose) and 1 WPW10545278 (DRAIN HOSE)
We serviced a
whirlpool dryer
Model WGD4815EW2
Near MIDDLEBRG HTS, OH 44130
Chad P.
Job Details: 03/21/2017
Found ignitor broken. Replaced. Op test no good. Drum thumping and rear rollers wearing out. Also, fr clip is missing. Needs roller, drum and clip replaced. Tech replaced ignitor so unit will heat. , ordrng 1 349241T (support,roller) and 1 W10854425 (CLIP) and 1 W10899578 (DRUM), used 1 279311 (IGNITOR)
Near Streetsboro, OH 44241
Tim G.
Job Details: 03/21/2017
GE Refrigerator PSS26MSRCSS, Customers complaint is that the dispenser is very intermitten. Checked and found the unit working proplerly. Checked the door connection and found oxidized causing a short. Cut connector and soldered lines together, op test go
We serviced a
maytag dryer
Model MEDC200XW3
Near Lakewood, OH 44107
Brian B
Job Details: 03/21/2017
CC that machine overheated and was very red in back. Checked outside vent. Found a plastic screen on bottom of vent hood that was clogged with lint. Removed plastic screen, airflow is now good. Advised cust to not use plastic screen on vent hood. Heat and air flow correct. Ran cycle test and optest ok., Job Cmpltd
We serviced a
whirlpool microwave
Model WMH31017AS4
Near Lakewood, OH 44107
Brian B
Job Details: 03/21/2017
CC that the unit is dead. Also, there was a lot of power outages when the unit quit working. The outlet is a childproof outlet. Plugged the unit back in, started working. Ran a cycle and optest ok
We serviced a
GE washer
Model WCVH6260FWW
Near Lakewood, OH 44107
Brian B
Job Details: 03/21/2017
CC that the unit smells like rubber is burning. Found the drain pump was clogged with debris. Cleaned the drain pump out. Found a gas line not capped that is under the washer. Ran cycle test and optest ok., Job Cmpltd
We serviced a
Whirlpool refrigerator
Model WRX988SIBM03
Near Lakewood, OH 44107
Brian B
Job Details: 03/21/2017
CC that the unit is not cooling. 76* ff and 76* fz. Removed back cover. Checked for a freon leak, no leak on compresser, filter drier. Compressor running, no heat from condensor and no frost on either evap. Used a piercing valve from t/s. Found the filter drier was blocked. Removed freon and the filter drier. Replaced the filter from t/s. Pulled a 30" Vacuum for 15 min. Held vacuum for 15 min. Charged system with 5.5 oz. of freon. Optest ok. Cust will need Chris to come back to help put the unit in its spot and get his floor gaurd., used 2 TJ90BPV31 (BULLET PIERCING VALVE), and 1 WPW10143759 (DRIER) from stock,
We serviced a
whirlpool refrigerator
Model WRS325FDAW04
Near Cleveland, OH 44135
Brian B
Job Details: 03/21/2017
CC that there is a rumbling noise. Pulled unit out. Found the cardboard bottom was wrinkled and hitting the compressor fan. Found the condenser coils vibrates against the frame of the unit. Bent the coils away from the frame. Optest ok.
We serviced a
GE washer
Model GTWN2800D1WW
Near Parma, OH 44129
Brian B
Job Details: 03/21/2017
Replaced shaft and tube asm. Ran a cycle and optest ok.
We serviced a
whirlpool refrigerator
Model KFIS29PBMS00
Near Cleveland, OH 44144
Brian B
Job Details: 03/21/2017
Replaced thermister harness. Used tie wrap and foil to install thermister to suction line. Used steamer to clear ice. Optest ok
We serviced a
whirlpool range
Model WFG505M0BS0
Near Cleveland, OH 44109
Brian B
Job Details: 03/21/2017
Replaced control. Tested oven. Optest ok., Job Cmpltd
We serviced a
amana dryer
Model NED4655EW1
Near Cleveland, OH 44113
Brian B
Job Details: 03/21/2017
CC that there is a rattle coming from the dryer. Removed back panel and blower housing. found there was a cd in the blower housing. Found the vent was crushed. Must have building maint. Replace vent. Ran a cycle and optest ok.
Near Aurora, OH 44202
Tim G.
Job Details: 03/21/2017
Whirlpool dishwasher WDT710PAYM3, Customers complaint is that the unit had a burning odor followed by black smoke in the area of the control board. Checked and found the main power connector to the control burnt (possible loose connection and the unit bei
We serviced a
WHIRLPOOL RANGE
Model WEG730H0DS0
Near Painesville, OH 44077
Arthur V
Job Details: 03/21/2017
Found some burner parts not to this model. Convect bake appears to work temp was accurate Also need to adjust burners when we return , ordrng 1 W10836467 (burnr-head) and 1 W10859102 (cap-burner), schdld next appmnt for 3/24 FRI !,
We serviced a
KITCHENAID MICRO/OVEN COMBO
Model KOCE500EBL04
Near Chardon Township, OH 44024
Arthur V
Job Details: 03/21/2017
Found oven door hinges falling below 90 deg. Needs hinges. , ordrng 2 W10825778 (hinge-door)s, schdld next appmnt for 3/24 FRI !,
We serviced a
MAYTAG DRYER
Model MEDB835DW3
Near Jefferson, OH 44047
Arthur V
Job Details: 03/21/2017
Taliked to EB. Unit needs motor. No continuity at centrifigul switch. , ordrng 1 W10806761 (motor-drve), schdld next appmnt for 3/23 THU !,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAM00
Near Conneaut, OH 44030
Arthur V
Job Details: 03/21/2017
Kisha--called techline file number ---7718592555--talked to Kisha and dave ( supervisor ) 120 v to heater but line keeps freezing. Needs fill line and heater , ordrng 1 W10815476 (tube-water) and 1 WPW10554299 (heater), schdld next appmnt for 3/24 FRI !,
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Kingsville, OH 44048
Arthur V
Job Details: 03/21/2017
Found water valve leaking when filling. Valve is damaged and needs replaced, ordrng 1 W11085642 (WATER VALVE AND HOUSING ), schdld next appmnt for 3/24 FRI !,
We serviced a
MAYTAG WASHER
Model MVWC350AW1
Near Orwell, OH 44076
Arthur V
Job Details: 03/21/2017
Installed new control---op test good. , Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MEDB835DW1
Near Edgewood, OH 44004
Arthur V
Job Details: 03/21/2017
Found cust does not have 220v at outlet. Advised cust a electrician is needed --- advised cust about foil style vents and fire hazards that go with using foil or plastic venting , Job Cmpltd,
Near Solon, OH 44139
Tim G.
Job Details: 03/21/2017
Kitchenaid dishwasher KUDK03ITBL3, Customers complaint is that the unit is not washing very well and the lower rack roller asm fell off and melted to the heater. Checked unit and found a lot of broken glass in the bottom of the unit and the roller asm mel
We serviced a
WHIRLPOOL RANGE
Model WFG540H0ES0
Near Euclid, OH 44117
Eric M.
Job Details: 03/21/2017
Comp when broiling, the erc melted. Found the rh side of console is bent towards front of the range, possibly fm trying to pull range out by using the console, causing improper airflow fm vent. Needs console, erc, covers, and endcaps replaced., ordrng 1 W10198745 (COVER - CONSOLE) and 1 W10530070 (BRACKET - SUPPORT) and 1 WPW10184437 (ENDCAP (LH)) and 1 WPW10184438 (ENDCAP (RH)) and 1 WPW10349742 (ERC), schdld next appmnt for 3/23 THU !
We serviced a
GE WASHER
Model GHWS3605F0MC
Near Mentor, OH 44060
Eric M.
Job Details: 03/21/2017
op rh support spring broken, going to need the springs replaced. Also, the console that holds the user interface, has broken screw retainers. Spoke to gs, going to have to order the console and support springs., ordrng 2 WH01X10730 (SPRING)s and 1 WH42X10997 (CONSOLE), schdld next appmnt for 3/23 THU !
We serviced a
KITCHENAID ICE MACHINE
Model KUIS15NRXS0
Near Highland Heights, OH 44143
Eric M.
Job Details: 03/21/2017
Replaced re circulation pump and water level sensor. Turned unit on, water entered reservoir, re circulation pump turned on, water flowing over evap plate, compressor running, evap plate getting cold, can see ice forming on the plate, optest good.
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYY02
Near Chagrin Falls, OH 44022
Eric M.
Job Details: 03/21/2017
Replaced the gemini flash board, dispenser module, and ice maker. Force cycled ice maker, filled, optest good. Also replaced water filter for cust., Job Cmpltd,
We serviced a
AMANA DRYER
Model NED4655EW1
Near Cleveland, OH 44104
Eric M.
Job Details: 03/21/2017
Comp not heating. Cust still has foil vent attatched, cust said the management co. will not change the foil vent. Found tco open, again, and heater coils sagging, indicative of poor venting. Replaced the tco, thermostat, and heater, optest good, however, the interior of dryer is getting too hot and the heater coil staying red hot, again, indictive of poor or restricted venting to outside, advised cust that she is going to need the management co. to reokace the foil vent with a rigid metal vent, and to make sure that the vent to outside is clear of obstructions. Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFX2570AEM3
Near Euclid, OH 44117
Eric M.
Job Details: 03/21/2017
Comp ice maker quit working 2 weeks ago. Dents on rh ff door (pre-existing damage). Jumped t - h on ice maker, ice maker continues to cycle, but not activating the water valve. Replaced ice maker, force cycled ice maker, optest good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM00
Near Euclid, OH 44132
Eric M.
Job Details: 03/21/2017
Comp that the ff door handle was hitting her wall and the handle broke. Installed handle, adjusted level of unit so door will not swing open and hit wall. Op test good., Job Cmpltd,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHB2867PF0
Near Ravenna, OH 44266
Robert A.
Job Details: 03/21/2017
Found no ice in bin, no water in mold, bail arm up, attempted to cycle i/m, ng, needs i/m, ordrng 1 243297606 (ice maker)
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25INSS00
Near Chagrin Falls, OH 44022
Robert A.
Job Details: 03/21/2017
Note unit is pulled out, tech did not move, Complaint, cond fan not running, fan runjing when tech arrived, Ff36, frz -2, cond clean, warm, not hot, checked fan install, good, explained that cond fan does not run all the time, only when comp is running, checked diognstics, good, cycled power to unit, unit rebooted, cond fan turned on, tapped on c/b cover, cond fan shut off, tapped again, fan on, checked and reset connections, still starting and stopping, needs c/bPart per Technical Service Pointer #: W10823379BCust to let us know,
We serviced a
GENERAL ELEC DISHWASHER
Model GDT680SSH4SS
Near South Russell, OH 44022
Robert A.
Job Details: 03/21/2017
Replaced bezel, op test ok, Job Cmpltd,
Near Chagrin Falls, OH 44023
Tim G.
Job Details: 03/21/2017
Whirlpool dishwasher WDT920SADM2 Customers complaint is that the unit is not washing the dishes and leaving the detergent tablet undisolved. Checked unit for error and found a F6E4 open float and a F7E1 heater disabled. Let unit run through the service mo
We serviced a
WHIRLPOOL MICROWAVE
Model GMC305PDB07
Near Rootstown Township, OH 44240
Robert A.
Job Details: 03/21/2017
Installed and tested latch, op test ok, used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd
We serviced a
MAYTAG RANGE ELE SL-IN
Model MEP5770AAB
Near Newbury Township, OH 44065
Robert A.
Job Details: 03/21/2017
nstalled control, tested unit, op test ok, used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW8200YW0
Near Munson Township, OH 44024
Robert A.
Job Details: 03/21/2017
Installed valve, fab disp and tub ring, ran diognastic cycle, op test ok, Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Streetsboro, OH 44241
Tim G.
Job Details: 03/21/2017
Complaint that the suspension rods have brokwn off. Checked and found the front two broken ans missing. Ordering suspension kit. , ordrng 1 W11027174 (SUSPENSION),
We serviced a
WHIRLPOOL DRYER
Model MEDB835DW0
Near Auburn Township, OH 44023
Tim G.
Job Details: 03/21/2017
nstalled new harness, op test good. Also educated customer with the timed dry cycle. , Job Cmpltd,
We serviced a
WHIRLPOOL ICE MAKER
Model GI1500XHW6
Near South Russell, OH 44022
Gail V.
Job Details: 03/21/2017
Installed new water pump and cutting grid, op test good. , Job Cmpltd,
We serviced a
AMANA WASHER
Model NTW4755EW0
Near Charlestown Township, OH 44266
Tim G.
Job Details: 03/21/2017
Installed new gear case, cam, and actuator. Cleared existing errors and ran a recall cycle, op test good. , Job Cmpltd,
We serviced a
GE DISHWASHER
Model GDF570SSF0SS
Near Rootstown, OH 44272
Tim G.
Job Details: 03/21/2017
Complaint that the unit is not draining. Checked and found 120 vac at pump and the pump humming. Removed water with shop vac and opened pump to find plastic stopping the impeller. Removed, reinstalled unit and tested, op test good. , Job
We serviced a
KITCHENAID DISHWASHER
Model KDFE204EWH3
Near Westlake, OH 44145
Chris H.
Job Details: 03/20/2017
Customer complaint that unit is not dispensing soap, ran diagnostics no ceodes stored, temped incoming water at 77 degrees, advised running hot water in sink before startineg unit, unable to duplicate any issue, unit is operating as designed, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Lakewood, OH 44107
Chris H.
Job Details: 03/20/2017
Evacuated system, installed parts, held 30 inch vacuum for 15 minutes, recharged with 5.50 ounces of Freon, op test good, Job Cmpltd,
We serviced a
TAPPAN DISHWASHER
Model TDB210RFB5
Near Cleveland, OH 44104
Chris H.
Job Details: 03/20/2017
Customer complaint that unit is smoking during cycle, strted unit on normal wash cycle, put glasses up right, glasses filled, motor is abnormally loud as well as drain pump, relay on control is burned, quoted customer does not want repair, Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model WED5800SWO
Near Cleveland, OH 44108
Chris H.
Job Details: 03/20/2017
Customer complaint that unit is not heating, found thermal cutoff open, replaced cut off kit from ts, op test good , used 1 279816 (CUTOFF 41.15) from stock,
We serviced a
MAYTAG WASHER
Model MVWC400XW4
Near Avon Lake, OH 44012
Paul H.
Job Details: 03/20/2017
Ran diagnostics, f7e6 motor fault, f7e5 shifter fault, cleared, ran auto test, repetitive clicking, not shifting into place, needs shifter, replaced from t/s, calibrated and ran a test cycle, op test ok., used 1 WPW10006355 (ACTUATOR) from stock,Ran diagnostics, f7e6 motor fault, f7e5 shifter fault, cleared, ran auto test, repetitive clicking, not shifting into place, needs shifter, replaced from t/s, calibrated and ran a test cycle, op test ok., used 1 WPW10006355 (ACTUATOR) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Amherst, OH 44001
Paul H.
Job Details: 03/20/2017
Room size adequate if door left open, ran and checked heating, heats to appropriate temperatures and cycles accordingly, customer states venting is clean, behind unit there is a rigid 90 that goes straight down into the floor, unit is functioning correctly, discussed airflow with customer, Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWC416FW0
Near Elyria, OH 44035
Paul H.
Job Details: 03/20/2017
Replaced gearcase, cam, belt, and belt shield, ran calibration and a test cycle, op test ok., Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model WTW5550XW1
Near Madison, OH 44057
Jeff M
Job Details: 03/20/2017
We serviced a
WHIRLPOOL DRYER
Model WED49STBW0
Near Cleveland, OH 44105
Jeff M
Job Details: 03/20/2017
Dryer was pushed all the way against the wall. I found that there is a small opening behind the dryer where there is a vent explain to the customer just attach that went to the dryer it will be all set, Job Cmpltd
We serviced a
WHIRLPOOL DRYER
Model WGD4616FW0
Near Cleveland, OH 44108
Gail V.
Job Details: 03/20/2017
Customer is legally blind. The dryer was unplugged. I plug the unit back in test good .
We serviced a
WHIRLPOOL DISHWASHER
Model WDT780SAEM1
Near Cleveland Heights, OH 44121
Gail V.
Job Details: 03/20/2017
Customer overfilled the rinse aid dispenser causing a lot of suds to accumulate inside the dishwasher there for leaking on the floor. Unit op tested good ,
We serviced a
WHIRLPOOL WASHER
Model WFW8540FW0
Near Chester Township, OH 44026
Jeff M
Job Details: 03/20/2017
Unlocked door so customer could get clothes out. Lowes will pick up machine up. Job Completed
We serviced a
WHIRLPOOL RANGE
Model KEDS100VAL2
Near University Heights, OH 44118
Jeff M
Job Details: 03/20/2017
The left rear element is not receiving power infinite switch is receiving power needs a new infinite switch. Customer will call when she received the part to reschedule an appointment, ordering 1 W10900107 (SWITCH)