Service History 725

We serviced a
JENN-AIR RANGE
Model JGS1450DP0
Near Cleveland, OH 44106
Brian B
Job Details: 12/12/2017
Replaced console. Tested unit.. Optest ok.; Job Cmpltd,
We serviced a
WHIRLPOO WASHER
Model NTW4516FW1
Near Cleveland, OH 44103
Brian B
Job Details: 12/12/2017
CC that clothes are not coming clean. Ran diag, f0e5, off balance load, f5e3, lid unlock fault. Cleared codes. Leveled machine. Ran manual diag and checked lid lock, working properly.. ran calibration and auto test. Ran normal cycle. Optest OK. ; Job Cmpltd
We serviced a
MAYTAG DISHWASHER/B-IN
Model MDBTT60AWW
Near Kent, OH 44240
Robert A.
Job Details: 12/12/2017
c door hard to open, found handle broken, only available in black; ordrng 1 WPW10130695 (HANDLE32.65), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Cllctd $152.00 Check # 1140, schdld next appmnt for 12/19 TUE !,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMYW05
Near Middlefield Township, OH 44062
Robert A.
Job Details: 12/12/2017
Found frz door not closing correctly, reset closers, door sealing, op test ok; Job Cmpltd,
We serviced a
MFF2558KEW WHIRLPOOL
Model REFRIGERATOR
Near WARRENSVL HTS, OH 44122
Corina B
Job Details: 12/12/2017
CC that the im is not making ice. Im is working. Found a saddle valve and a plastic waterline. Advised the cust to replace the saddle valve with an inline valve and replace the plastic waterline with a braided flex line or a copper line. Optest ok. ; Job Cmpltd
We serviced a
MAYTAG REFRIGERATOR
Model MZF34X16DW00
Near Windsor, OH 44099
Robert A.
Job Details: 12/12/2017
Cc freezer burn on meats, Temp -3, comp and fan running, door seal good, no frost in unit, unit working as designed; Job Cmpltd,
We serviced a
MAYTAG REFRIGERATOR
Model MZF34X16DW00
Near Windsor, OH 44099
Robert A.
Job Details: 12/12/2017
Cc freezer burn on meats, Temp -3, comp and fan running, door seal good, no frost in unit, unit working as designed; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KUDS35FXSS9
Near Rootstown Township, OH 44240
Robert A.
Job Details: 12/12/2017
Found no response from ui, reset connections, ng, disconnected all loads, ng, needs control an panel, parts under 5yrper entitlement; ordrng 1 W10479761 (CONTROL) and 1 WPW10481125 (PANEL), , schdld next appmnt for 12/19 TUE !,
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC0
Near Huntsburg, OH 44046
Robert A.
Job Details: 12/12/2017
Installed gearcase and cluch, ran test 51, good, ran test 52, good, ran spin, good, op test ok; Job Cmpltd,
We serviced a
AMANA WASHER
Model WTW4816FW1
Near Randolph Township, OH 44201
Robert A.
Job Details: 12/12/2017
Ran diognastics, overflow condition, found cold water valve not closing, needs valve, replaced, ran recal cycle, op test ok; used 1 W11038711 (VALVE) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL RANGE ELE
Model WFE540H0ES1
Near Parma, OH 44129
Macaulay G.
Job Details: 12/12/2017
, Switch for back right burner is welded closed. Office to order right rear burner switch.; ordrng 1 W10911303 (switch-inf), schdld next appmnt for 12/19 TUE 4-6
We serviced a
AMANA REFRIGERATOR
Model ABB1924WEW1
Near Parma, OH 44130
Macaulay G.
Job Details: 12/12/2017
Drain grommet was clogged up and causing drain to freeze over and come out of freezer. Used steamer to unclog drain. Replaced with new style of drain tube from truck stock.; used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd,
We serviced a
FRIGIDAIRE DISHWASHER
Model GLD3450RDB0
Near North Royalton, OH 44133
Macaulay G.
Job Details: 12/12/2017
Advised to cut back on soap and to run an empty load 1-2 times per month to help dispose of old soap.; Job Cmpltd,
We serviced a
BEREA DISHWASHER
Model FDB520RHS2A
Near Berea, OH 44017
Macaulay G.
Job Details: 12/12/2017
Found that siphon flap on drain pump was stuck, causing water to flow back into dishwasher. Repaired issue.; Cllctd $97.15 CC Ref # 925799253, Job Cmpltd,
We serviced a
GE REFRIGERATOR
Model PFSS5RKZASS
Near Concord Township, OH 44077
Brian B
Job Details: 12/12/2017
Machine not running. No lights or compressor. Checked voltage into machine. 120v to filter. 120 out to main board. Measured 120 on main board. No voltage out to components. Will need new main board. Customer needs later appt if poss. Paid dep.; ordrng 1 WR55X11098 (board asm main contr 15761), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
WHIRLPOOL WASHER
Model WTW6600SB2
Near Lakewood, OH 44107
Brian B
Job Details: 12/12/2017
CC of black flakes in basket after each load. Sent pic of flake material. Removed tub ring. Buildup of old soap scum On sides of outer tub. Will need to run clean cycle several times to clean out. Machine checks ok.; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS20EVWH10
Near Rocky River, OH 44116
Brian B
Job Details: 12/12/2017
Icemaker not working. 120v to I/M. Motor not turning. Will give est on new I/M. Do not have on truck. Office to order . Paid dep.; used 1 W10884390 (ICE MAKER ASSY) from stock,, schdld next appmnt for 12/19 TUE !, saved tckt
We serviced a
WDF520PADM7 WHIRLPOOL
Model DISHWASHER
Near Beachwood, OH 44122
Dan H
Job Details: 12/12/2017
Customer complaint that unit is not drying dishes, ran diagnostics no error codes found, unit completed test cycle, heater is working, unit is operating as designed ; Job Cmpltd
We serviced a
GTW485ASJWS GE
Model WASHER
Near Eastlake, OH 44095
Corina B
Job Details: 12/12/2017
Replaced the valve. The hot water line at the faucet is leaking, advised cust and he knows about the leak. . Optest ok. ; Job Cmpltd
We serviced a
MDB4621AWS0 MAYTAG
Model DISHWASHER
Near Eastlake, OH 44095
Corina B
Job Details: 12/12/2017
Replaced the latch. Optest ok. ; Job Cmpltd
We serviced a
KUDS01FKSS0 KITCHENAID
Model DISHWASHER
Near WARRENSVL HTS, OH 44122
Dan H
Job Details: 12/11/2017
Customer complaint that door springs are broken, confirmed, unit needs new link kit, installed new link kit, op test good ; used 1 8194001 (LINK) from stock, Job Cmplt
We serviced a
MGDB850YW1 maytag
Model dryer
Near Valley View, OH 44125
Chad P.
Job Details: 12/11/2017
Installed pulley. Op test ok.
We serviced a
WED92HEFC0 whirlpool
Model dryer
Near Independence, OH 44131
Chad P.
Job Details: 12/11/2017
Found interface harness unplugged. Corrected. Op test ok. ; Job Cmpltd
We serviced a
JFC2089HPF whirlpool
Model refrigerator
Near Brecksville, OH 44141
Chad P.
Job Details: 12/11/2017
Installed compressor kit. Charged unit. Op test ok. ; Job Cmpltd
We serviced a
WRF989SDAM01 whirlpool
Model refrigerator
Near Broadview Heights, OH 44147
Chad P.
Job Details: 12/11/2017
Found unit using old style Ff evap. Found around 20 f. No cooling fault in I.m. Ff evap frosting over on top. I.m. To go into harvest. Needs Ff evap replaced. Cfc job. Big job 3 count. Cfc tech only. S71233; ordrng 1 W10917531 (EVAP, FF) and 1 WPW10143759 (DRIER)
We serviced a
KDFE104DWH5 kitchenaid
Model dishwasher
Near Broadview Heights, OH 44147
Chad P.
Job Details: 12/11/2017
Found neutral wire in junction box shorted. Corrected. Op test ok. Found shut off keeps turning. Advised to contact a plumber for shut off valve. ; Job Cmpltd,
We serviced a
GTUP240EM1WW ge
Model washer
Near Broadview Heights, OH 44147
Chad P.
Job Details: 12/11/2017
Found drain pump seized. Needs pump replaced. 1169 Bassett rd, 44145 is the bill to address. Office here has to checks to pay tech today. ; ordrng 1 WH23X10040 (pump drain, 112,46)
We serviced a
JES9800CA01 jennaire
Model range
Near Seven Hills, OH 44131
Chad P.
Job Details: 12/11/2017
Installed parts listed. Op test no good. Front left indicator light still not working. Light open. Needs replaced. ; ordrng 1 WP74004153 (LIGHT)
We serviced a
WRF989SDAM00 whirlpool
Model refrigerator
Near Seven Hills, OH 44131
Chad P.
Job Details: 12/11/2017
Found ff evap checks good. Ff around 28 f. Ff section temps check good. Found die on freezer evap. Needs evap and drier replaced. Cfc big job. 3 job count. Cfc tech only. ; ordrng 1 WPW10143759 (DRIER) and 1 WPW10608485 (EVAP, FREEZER),
We serviced a
FGHB2866PFGA frigidaire
Model refrigerator
Near Saybrook Township, OH 44004
Jeff M
Job Details: 12/11/2017
, Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WHIRLPOOL FREEZER
Model WZF79R20DW00
Near Lorain, OH 44053
Macaulay G.
Job Details: 12/11/2017
Replaced control box and both thermistors. ; Job Cmpltd,
We serviced a
GE REFRIGERATOR
Model PYE23KSDCSS
Near Sheffield, OH 44054
Macaulay G.
Job Details: 12/11/2017
Replaced heater harness as instructed by GE.; Job compltd
We serviced a
WHIRLPOOL RANGE
Model WFE515S0EW0
Near Westlake, OH 44145
Macaulay G.
Job Details: 12/11/2017
Replaced trim on the bottom of the door.; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT771RWYW01
Near North Olmsted, OH 44070
Macaulay G.
Job Details: 12/11/2017
Customer said that the top of the jello and strawberries had frozen a bit. Advised customer on proper loading of foods and drinks in refrigerator. job cmpltd
We serviced a
MAYTAG OTR MICROWAVE
Model MMV4206FA-2
Near Middleburg Heights, OH 44130
Macaulay G.
Job Details: 12/11/2017
Door not turning on light or registering that door was closed. Replaced interlock wiring harness from truck stock. Tested and heated ok.; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGUB2642LF9
Near Avon, OH 44011
Brian B
Job Details: 12/11/2017
Replaced water valve. Turned Icemaker back on. Optest ok.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAM02
Near Westlake, OH 44145
Brian B
Job Details: 12/11/2017
Found evap frosting up again. Replaced metal thermister with plastic one from t/s. Replaced damper and evap cover. Called TL, Mark, 7720771665. He said with broken damper, air flow will not be correct and coil will frost up again. Optest ok.; used 1 W10902214 (THERMISTOR) from stock, Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Fairview Park, OH 44126
Brian B
Job Details: 12/11/2017
Found ff evap building up with ice again. Checked temps, 2 freezer, 53 on upper shelves ff.. called TL, Kesha, 7720767285. She said to make sure doors are sealing, valve is working properly with no leakage, cover tabs are not broken. She said to replace Thermister with kit # w10902214. Will need to order new fan harness as fan is encased in ice and new evap cover as tabs are broken. ; ordrng 4 67006425 (screw)s and 1 W10902214 (THERMISTER KIT) and 1 W11033168 (HARNESS) and 1 WPW10501260 (EVAP COVER),
We serviced a
KITCHENAID REFRIGERATOR
Model KSC23C8EYY02
Near Aurora, OH 44202
Robert A.
Job Details: 12/11/2017
Found ff evap frozen, ran diognastics, all thermistors good, ran test 4, valve working, fans running, air leak to evap, needs cover and thermistor and sealed at top of evap cover; ordrng 1 W10316760 (SENSOR51.63) and 1 WPW10453428 (FF EVAP FAN / INSUL93.11), used 1 SHIPPING (SHIPPING AND HANDLING)
We serviced a
WRF540CWHZ00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland Heights, OH 44121
Dan H
Job Details: 12/11/2017
Customer complaint that unit is leaking water under unit, found crack in water valve, ordering new valve, customer will contact us about reschedule date; ordrng 1 WPW10420083 (valve)
We serviced a
KITCHENAID ICE MAKER
Model KUIA15NLHS6
Near Bainbridge Township, OH 44023
Robert A.
Job Details: 12/11/2017
Found unit off, turned on, comp and fan running, cold dirty, no heat on highside, unit on vac, needs evap and comp, water valve not sealing, needs valveAllow 3hrs minCust to replace; ordrng 1 W10801996 (VALVE81.38) and 1 W10823815 (COMP326.57) and 1 W10843121 (DRIER31.92) and 1 WPW10218037 (EVAP207.87), used 1
We serviced a
KITCHENAID WALL OVEN
Model KEBS278SSS04
Near South Russell, OH 44022
Robert A.
Job Details: 12/11/2017
Ran diognastics f2e1 stuck or shorted key tested all keys, good, rest connections, cleared code, wached unit 5 min, per tech sheet, good, set both ovens for 350, found upper cooling fan not running, needs cooling fansTalked w/gsRequest after 11am; ordrng 2 WP8303972 (COOLING FAN)s, schdld next appmnt for 12/19 TUE !
We serviced a
JENN-AIR RANGE
Model JES1450DS0
Near Solon, OH 44139
Robert A.
Job Details: 12/11/2017
ound part recieved black, unit is ss; ordrng 1 W10738936 (GLASS TOP SS), schdld next appmnt for 12/18 MON !,
We serviced a
WRT311FZDB00 whirlpool
Model refrigerator
Near Sheffield Lake, OH 44054
Paul H.
Job Details: 12/11/2017
Replaced ice maker, cycled and filled, functions correctly.; Job Cmpltd,
We serviced a
WDT750SAHZ0 dishwasher
Model whirlpool
Near Sheffield Lake, OH 44054
Paul H.
Job Details: 12/11/2017
We serviced a
GI7FVCXWY03 whirlpool
Model refrigerator
Near Avon Lake, OH 44012
Paul H.
Job Details: 12/11/2017
Another company replaced quite a few item, one was the damper control, that was a miss as RC is about 15F, will need to be changed, no ice production appears to be due to a frozen line, will ensure good seal/permagum when replacing damper; ordrng 1 WPW10247377 (control),
We serviced a
MVWC400XW4 maytag
Model washer
Near Avon Lake, OH 44012
Paul H.
Job Details: 12/11/2017
Ran diagnostics, f7e1 basket speed sensor fault, cleared and ran auto test, some rough sounds on spin, believe gearcase is starting to have troubles, ordering, will do shifter at same time; ordrng 1 W10806333 (gearcase) and 1 WPW10006355 (actuator)
We serviced a
KFIS27CXMS5 WHIRLPOOL
Model REFRIGERATOR
Near Brook Park, OH 44142
Dan H
Job Details: 12/11/2017
Installed new ice bin optic sensors, op test good ; Job Cmpltd
We serviced a
ED5LVAXVQ00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland Heights, OH 44118
Corina B
Job Details: 12/11/2017
Remounted the ice dispenser door. Steamed im bin out. Optest ok. ; Job Cmpltd
We serviced a
WED49STBW1 whirlpool
Model dryer
Near Avon, OH 44011
Paul H.
Job Details: 12/11/2017
Console damaged, needs replaced, need two end caps, main panel ; ordrng 1 W10671235 (panel-cntl) and 1 WPW10520780 (panl) and 1 WPW10520782 (panl),
We serviced a
KSC23C8EYY02 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44120
Corina B
Job Details: 12/11/2017
CC that the fz is frosting up and not cooling in the ff. Ff 49 fz 5. Replaced the brass thermistor with the plastic thermistor from t/s. Optest ok; used 1 W10902214 (THERMISTOR) from stock, Job Cmpltd
We serviced a
WRF767SDEM01 whirlpool
Model refrigerator
Near Avon, OH 44011
Paul H.
Job Details: 12/11/2017
Door alignment is due to unit not being level, doors check fine, looked over unit for water line issues, found none, unit checks good.; Job Cmpltd
We serviced a
WRS325SDHZ00 whirlpool
Model refrigerator
Near Avon, OH 44011
Paul H.
Job Details: 12/11/2017
Found factory connector not connected fully in diffuser assembly, corrected, this is where thermistor connects, advised RTM to give 24 hours and re-evaluate.; Job Cmpltd,
We serviced a
KOCE500ESS01 kitchenaid
Model micro oven
Near Westlake, OH 44145
Paul H.
Job Details: 12/11/2017
Disassembled door and showed customer, cleaned glass, reassembled, customer preheated for me to observe fan noise, did not observe noise today, tested fine; Job Cmpltd
We serviced a
KEBS207DBL10 wall oven
Model kitchenaid
Near Westlake, OH 44145
Paul H.
Job Details: 12/11/2017
Replaced hinges to lower oven door, opens and closes properly now, preheated both ovens to check temps, temps accurate, op test ok.; Job Cmpltd,
We serviced a
KDTE254ESS2 kitchenaid
Model dishwasher
Near Grafton, OH 44044
Paul H.
Job Details: 12/11/2017
Replaced outer door panel, looks good.; Job Cmpltd
We serviced a
KRMF706ESS01 kitchenaid
Model refrigerator
Near Grafton, OH 44044
Paul H.
Job Details: 12/11/2017
Cc that RH FF door has too much up and down play now, LH track on upper drawer in FC has a faulty stop, still haven’t received LH door or nameplate or mullion, will bring shims and washers to address RH door issues, at customer request put old door back on, found issue with RH door, cam was never moved over, corrected, scheduling for remainder of work; ordrng 1 W11131390 (LH UPPER TRACK) and 1 W11161915 (RH UPPER TRACK),
We serviced a
KDFE104DWH5 KITCHENAID
Model DISHWASHER
Near Broadview Heights, OH 44147
Chad P.
Job Details: 12/11/2017
Found neutral wire in junction box shorted. Corrected. Op test ok. Found shut off keeps turning. Advised to contact a plumber for shut off valve. ; Job Cmpltd,
We serviced a
15953000 MAYTAG
Model DISHWASHER
Near Perry Township, OH 44081
Jeff M
Job Details: 12/11/2017
The unit is making a loud grinding sound. I tryed to clean the sump I found glass n 2 screws. I didn’t fix the unit, needs a new sump assy.; ordrng 1 W10782773 (SUMP),
We serviced a
GSC25C6EYY02 WHIRLPOOL
Model REFRIGERATOR
Near Painesville, OH 44077
Jeff M
Job Details: 12/11/2017
The diffuser is cycling constantly motor is most likely shorted to ground internally allowing it to constantly cycle not find home position. Needs new diffuser. I left the diffuser unplugged in the open position with the cover off so the fridge section for the most part will work; ordrng 1 W10572852 (diffuser),
We serviced a
WFE320M0AS0 WHIRLPOOL
Model RANGE
Near Painesville, OH 44077
Jeff M
Job Details: 12/11/2017
The rr burner was open I lifted to top and visually seen the open element; ordrng 1 WP8273994 (RR BURNER ),
We serviced a
LGHB2867PF3 FRIGIDAIRE
Model REFRIGERATOR
Near Painesville, OH 44077
Jeff M
Job Details: 12/11/2017
The units lower ICEMAKER was frozen for the fill tube enters the icemaker I clean the block could not find any sort of solid debris blocking the inlet cleaned, frosted, and reassembled; Job Cmpltd
We serviced a
GZ25FSRXYY5 WHIRLPOOL
Model REFRIGERATOR
Near MENTOR ON THE, OH 44060
Jeff M
Job Details: 12/11/2017
The unit was leaking had a frozen drain I steamed the drain out install new drain kit unit tested good; used 1 W10619951 (TUBE-DRAIN)
We serviced a
KFIV29PCMS03 KITCHENAID
Model REFRIGERATOR
Near Painesville Township, OH 44077
Jeff M
Job Details: 12/11/2017
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
MDB4949SDM3 MAYTAG
Model DISHWASHER
Near Cleveland Heights, OH 44121
Dan H
Job Details: 12/11/2017
Customer complaint that unit stops and starts mid cycle on auto cycle, customer had unit running on quick wash cycle when tech arrived, cancelled ran diagnostics, found f6e4(float switch open) error code, float switch is good, ran test cycle, unit completed test cycle, no error codes after test cycle, started auto cycle, unit never shut off, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd
We serviced a
GSL25JFTEBS GE
Model REFRIGERATOR
Near North Madison, OH 44057
Jeff M
Job Details: 12/11/2017
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WTW5640XW3 WHIRLPOOL
Model WASHER
Near Richmond Heights, OH 44143
Chad P.
Job Details: 12/11/2017
Found drain line from pump to rear cabinet leaking through pin hole. Needs line replaced. ; ordrng 1 W10899966 (DRAIN LINE),
We serviced a
WRX735SDBM03 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland Heights, OH 44121
Dan H
Job Details: 12/11/2017
Upon inspectino of unit i do not belive unit needs new door gasket, just some adjustments
We serviced a
WDF330PAHW0 WHIRLPOOL
Model WASHER
Near WILOUGHBY HLS, OH 44094
Dan H
Job Details: 12/11/2017
Customer complaint that unit is not spraying water, ran diagnostics, no error codes found, ran test cycle, wash motor never started, wash motor is recieving 120vac, unit needs new sump assembly; ordrng 1 WPW10482462 (sump and seal assy), schdld next appmnt for 12/18 MON
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near WILOUGHBY HLS, OH 44094
Dan H
Job Details: 12/11/2017
Customer complaint that unit is leaking oil, confirmed, unit needs new gearcase; ordrng 1 W11035751 (gearcase), schdld next appmnt for 12/18 MON
We serviced a
MVWC565FW0 MAYTAG
Model WASHER
Near WILOUGHBY HLS, OH 44094
Dan H
Job Details: 12/11/2017
Customer complaint that spring came off, found suspension mounts broken, unit needs new suspension; ordrng 1 W11130362 (SUSPENSION ), schdld next appmnt for 12/18 MON
We serviced a
WRB322DMBM00 WHIRLPOOL
Model REFRIGERATOR
Near WILOUGHBY HLS, OH 44094
Dan H
Job Details: 12/11/2017
Customer complaint that unit is not cooling, evaporator fan is running, no frost pattern on evaporator, condenser fan and compressor are running, compressor amp draw at 0.5amps, tapped system, found in a 20” vacuum, added half charge, frost pattern improved, unit needs new compressor and evaporator ; ordrng 1 W10507884 (compressor) and 1 WPW10317013 (evaporator), schdld next appmnt for 12/18 MON
We serviced a
MDB4949SDZ0 MAYTAG
Model DISHWASHER
Near WILOUGHBY HLS, OH 44094
Dan H
Job Details: 12/11/2017
Customer complaint that unit is not going through cycles, ran diagnostics, no error codes found, ran test cycle, unit filled, wash motor started, unit sprays, unit drained, heater is working, unit is operating as designed ; Job Cmpltd
We serviced a
WTW8040DW4 WHIRLPOOL
Model WASHER
Near WILOUGHBY HLS, OH 44094
Dan H
Job Details: 12/11/2017
Customer complaint that unit is making a lot of noise, found suspension mounts broken, unit needs new suspension; ordrng 1 W11027214 (suspension), schdld next appmnt for 12/18 MON
We serviced a
KUIX305ESS1 KITCHENAID
Model ICE MACHINE
Near Shaker Heights, OH 44122
Corina B
Job Details: 12/11/2017
CC that the unit is not making ice. Turned unit on, 120v. Ran diag compressor started, fans running. Checked the voltage to the water valve, 0v. Will need a new control. Called GS to order part. ; ordrng 1 W11034363 (CONTROL), schdld next appmnt for 12/19 TUE
We serviced a
KODE500EBL02 KITCHENAID
Model RANGE
Near Highland Heights, OH 44143
Chad P.
Job Details: 12/11/2017
, Found both ovens under temps. Found service pointer for this issue. Needs control kit installed. ; ordrng 1 W11087449 (CONSOLE KIT)
We serviced a
ED2FHEXSQ02 WHIRLPOOL
Model REFRIGERATOR
Near Garfield Heights, OH 44125
Corina B
Job Details: 12/11/2017
CC that the ff is not cooling. Ff 32 fz 1. Temp for the ff is set at the coldest setting. Will need a thermostat. Called GS to order part. ; ordrng 1 W11088945 (THERMOSTAT), schdld next appmnt for 12/19 TUE
We serviced a
KDTE234GPS0 KITCHENAID
Model DISHWASHER
Near Seven Hills, OH 44131
Corina B
Job Details: 12/11/2017
Replaced the pump and motor. Ran calibration. Used water sheet for under the dw. Optest ok. ; Job Cmpltd
We serviced a
WFE770H0FZ1 WHIRLPOOL
Model RANGE
Near Independence, OH 44131
Corina B
Job Details: 12/11/2017
CC that the oven light got bright then popped. Checked the lightbulb, was burned out. Replaced the lightbulb from the t/s. Heated oven to 350*. Optest ok. ; used 1 8009 (APPLIANCE BULB) from stock, Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Cleveland, OH 44102
Brian B
Job Details: 12/11/2017
Found plug broke off in door hole. Drilled out plug and reversed doors. Optest ok.; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model KUDS03STSS3
Near Solon, OH 44139
Robert A.
Job Details: 12/11/2017
Found water valve leaking/cracked, lights on disp will not go off, reset connections, ng, needs in door disp, checked disp, shorted, needs dispCust to replace; ordrng 1 W10077801 (DOOR DISP91.85 NLA) and 1 W10648041 (VALVE 60.89) and 1 WPW10199696 (DISP107.00), used 1 SHIPPING (SHIPPING AND HANDLING)
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW1
Near Bedford, OH 44146
Robert A.
Job Details: 12/11/2017
Ran diognastics, locked rotor, basket spins free, checked under unit, gearcase leaked corroding connections see pic; ordrng 1 W10754448 (CLUCH) and 1 W10777955 (HARNESS) and 1 W10811956 (GEARCASE) and 1 W10915700 (STATOR) and 1 W10915701 (ROTOR), schdld next appt
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ01
Near Olmsted Township, OH 44138
Macaulay G.
Job Details: 12/11/2017
Previously installed plastic shim had come off. Installed new plastic shim. Ice maker tests ok. Instructed customer that if issue occurs again, that we will have to order a new door since the dip in the side of the door that causes these issue, is very large. A new door may eventually be needed.; used 1 WP2177331 (DOOR SPACER) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFI2067AES
Near Parma, OH 44129
Macaulay G.
Job Details: 12/11/2017
Starter device on compressor is open and not allowing compressor to start. Office to order start device.; ordrng 1 W10613606 (start-dev), schdld next appmnt for 12/19 TUE 8-12,
We serviced a
LA5558XTW2 WHIRLPOOL
Model WASHER
Near South Euclid, OH 44121
Corina B
Job Details: 12/11/2017
Will need a clutch and brake a drive tube. ; ordrng 1 285785 (clutch) and 1 W10820043 (brake & drive tube), schdld next appmnt for 12/18 MON 8-11
We serviced a
WRS325FDAM01 WHIRLPOOL
Model REFRIGERATOR
Near Dorset, OH 44032
Dan H
Job Details: 12/11/2017
Installed new led modules, op test good ; Job Cmpltd
We serviced a
MVWX700XL2 MAYTAG
Model WASHER
Near Painesville, OH 44077
Dan H
Job Details: 12/08/2017
Customer complaint that unit is not completing cycles, ran diagnostics found f8e1(long/no fill) error code, found drain hose installed lower than 39” minimum hieght requirement, corrected, started normal wash cycle, unit filled and advanced to wash cycle, unit is operating as designed ; Job Cmpltd
We serviced a
KGST307HBS6 KITCHENAID
Model RANGE
Near Willoughby, OH 44094
Corina B
Job Details: 12/08/2017
Replaced the UI. Heated oven to 350*. Optest ok. ; Job Cmpltd
We serviced a
KSRS25IKSS01 KITCHENAID
Model REFRIGERATOR
Near Willoughby, OH 44094
Corina B
Job Details: 12/08/2017
Replaced the im. Open n/g. Replaced the water valve. Im filled. Optest ok. ; used 1 W10408179 (VALVE-INLET) from stock, Job Cmpltd
We serviced a
MVWC425BW0 MAYTAG
Model WASHER
Near Oberlin, OH 44074
Paul H.
Job Details: 12/08/2017
When I arrived unit was paused, sensing light blinks when unit is paused, pressed start and unit fired right up, canceled cycle, ran diagnostics, no errors, ran auto test, tested fine, explained pause to customer
We serviced a
M1TXEGMYW01 WHIRLPOOL
Model REFRIGERATOR
Near Maple Heights, OH 44137
Chad P.
Job Details: 12/08/2017
Turned on and not hooked up to water. Turned off. Op test ok. ; Job Cmpltd,
We serviced a
WRF757SDEM01 WHIRLPOOL
Model REFRIGERATOR
Near Olmsted Falls, OH 44138
Chad P.
Job Details: 12/08/2017
, Installed drain pan and tube. Op test ok ; Job Cmpltd
We serviced a
WED5000DW2 WHIRLPOOL
Model DRYER
Near Elyria, OH 44035
Paul H.
Job Details: 12/08/2017
Dryer not starting, checked source, one leg missing, checked breaker on side tripped? Reset breaker and tested, ran a heat dry, everything functions fine, not sure why breaker tripped, op test ok.; Job Cmpltd,
We serviced a
AGR6303MFS0 AMANA
Model RANGE
Near Elyria, OH 44035
Paul H.
Job Details: 12/08/2017
Changed spark module, lit bake and broil multiple times, lit every time, preheated to 350, op test ok.; Job Cmpltd
We serviced a
WDF560SAFB1 WHIRLPOOL
Model DISHWASHER
Near Elyria, OH 44035
Paul H.
Job Details: 12/08/2017
Mounting screws fell out, original installer cut mounting brackets back, installed screws too far back, ordering brackets to correct; ordrng 2 WP8269145 (brckt-mtg)s,
We serviced a
WRT311FZDW00 WHIRLPOOL
Model REFRIGERATOR
Near Mentor-on-the-Lake, OH 44060
Dan H
Job Details: 12/08/2017
Customer complaint that unit is freezing food in fresh food section, fresh food section temperature at 39 degrees, called whirpool techline spoke with rick, techline determined unit is unrepairable, techline sent order for possible product replacement file# 7720757631; Job Cmpltd
We serviced a
WHIRLPOOL DRYER
Model WGD49STBW2
Near Burton, OH 44021
Robert A.
Job Details: 12/08/2017
Ran unit, good airflow to outside, unit heating, watched heat cycle on and off several times, working correct, op test okCust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.; Job Cmpltd,
We serviced a
WRX735SDBM00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44119
Dan H
Job Details: 12/08/2017
Installed new control, op test good ; Job Cmpltd
We serviced a
WFG540H0EH1 WHIRLPOOL
Model RANGE
Near Garfield Heights, OH 44125
Corina B
Job Details: 12/08/2017
CC that they smell gas when the bake is on. Turned oven to 350* smelled gas at first then went away. Oven is heating properly. Adjusted 2 of the burners to a simmer. Optest ok. ; Job Cmpltd
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Strongsville, OH 44136
Macaulay G.
Job Details: 12/08/2017
Replaced timer and tested. Heating and timer advancing ok.; Job Cmpltd,