Near Mentor, OH 44060
Jeff M
Job Details: 12/04/2018
DISHWASHER WHIRLPOOL UDT518SAFP Garbage disposal plug was never knocked out. Unit op tested good
Near Mentor, OH 44060
Jeff M
Job Details: 12/04/2018
REFRIGERATOR WHIRLPOOL GB2FHDXWS04 The unit was not defrosting automatically. The heating Circuit tester good installed new control unit test good; used 1 WPW10503278 (MUST RETURN**CORE*CTRL BOARD) from stock
Near Munson Township, OH 44024
Jeff M
Job Details: 12/04/2018
WASHER MAYTAG MVWB865GW0 The pump was clogged up op tested good
Near Chardon, OH 44024
Jeff M
Job Details: 12/04/2018
REFRIGERATOR WHIRLPOOL KRMF706ESS01 The units temperatures were within specs a little warmer. I did find a a lot of dust coding the condenser. Op tested good
Near Solon, OH 44139
Dan H
Job Details: 12/04/2018
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Customer complaint that unit is not cooling, fresh food section temperature at 66 degrees, freezer section temperature at 67 degrees, evaporator fan is running, condenser fan and compressor are running, no frost pattern on evaporator , tapped the system
Near University Heights, OH 44118
Corina B
Job Details: 12/04/2018
DISHWASHER KITCHENAID KUDS03FTSS3 "CC that there is no power. Checked outlet, good. Check power to the control, 0 volts. Checked the terminal block. Found the connections at the terminal block was loose. Reconnected the wires. Optest ok."
Near Moreland Hills, OH 44022
Dan H
Job Details: 12/04/2018
DISHWASHER KITCHENAID KDTM404ESS3 "Installed new control, op test no good , spray arm is still not moving, spray arm motor is recieving 120vac, unit needs new sump assembly ; ordrng 1 W10861526 (pump&motor)"
Near Maple Heights, OH 44137
Corina B
Job Details: 12/04/2018
REFRIGERATOR MAYTAG MFD2561HES "CC that there is water leaking. The floor has a hole in it, took pic. Pulled unit out with floor pads. Found the supply line had a crack in input. Advised cust to replace the supply line with a copper or braided flex line. Left water mat for when they re
Near Mentor, OH 44060
Jeff M
Job Details: 12/04/2018
RANGE KITCHENAID KERS303BSS1 Terminal blocks is damaged L one power came in contact with the cadet and has damaged the main control nd harness unit needs a new control wiring block and I wanna order a dryer wiring block kit because it comes with the proper size wires to replace the d
Near Euclid, OH 44117
Corina B
Job Details: 12/04/2018
DRYER KENMORE 110.748324 Cust just wanted cleaned out. Optest ok
Near Kirtland, OH 44094
Jeff M
Job Details: 12/04/2018
RANGE KITCHENAID KODE500ESS02 The unit has a f1e1 the unit needs a new control and ui; ordrng 1 W10801665 (RELAY BOARD ) and 1 W11086141 (UI)
Near Cleveland, OH 44105
Corey L.
Job Details: 12/04/2018
REFRIGERATOR WHIRLPOOL WRF989SDAM02 "Temp was 45 in ff, Cleared ice from ff evap, found thermistor split, replaced harness and control, op test good, advised customer to allow 24-48 hrs for unit to reach a balanced temp"
Near Broadview Heights, OH 44147
Corey L.
Job Details: 12/04/2018
OTR MICROWAVE WHIRLPOOL WMH53521HZ0 "Customer complaint light doesn’t turn on sometimes when opening the door, interlock switches failing, replaced with pre I’d part, op test good"
Near Independence, OH 44131
Corey L.
Job Details: 12/04/2018
REFRIGERATOR WHIRLPOOL KSC24C8EYY02 "started test 4, Installed new ff evap and dryer, put unit into a 28 inch vacuum, held for 15 min, added 5.3 oz of r134a, good frost pattern on both evaps, op test good"
Near Mayfield Heights, OH 44124
Corina B
Job Details: 12/04/2018
RANGE KITCHENAID KSEG700ESS2 CC that f1e1 is on the screen. Unplugged unit for 30 seconds. Cleared code. Started unit f1e1 appeared again. Will need a main control. Called SM to order part; ordrng 1 W11082269 (cntrl-elec)
Near Walton Hills, OH 44146
Corey L.
Job Details: 12/04/2018
DRYER MAYTAG MGDC215EW0 "Customer complaint noises in dryer when drying, confirmed , found a piece of jewelry stuck between felt and drum, removed, op test good, noticed customer has plastic style vent, advised plastic and foil styles are a potential fire hazard and should be re
Near WARRENSVL HTS, OH 44122
Corina B
Job Details: 12/04/2018
DISHWASHER WHIRLPOOL WDT780SAEM2 CC that the top rack is not cleaning. Ran diag no codes. Removed the top spray arm and found food blocking the spray holes. Will need a new spray arm. Called SM to order part. ; ordrng 1 WPW10498900 (spray arm)
Near Bedford, OH 44146
Corey L.
Job Details: 12/04/2018
WASHER CROSLEY CFW4000FW1 "Installed lid lock, op test good, customer unable to locate the other screw for handle, landlord is getting a screw to fit and will install door handle"
Near Beachwood, OH 44122
Corina B
Job Details: 12/04/2018
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 "CC that the icemaker is not making ice. Found the fill tube was frozen, which the water was going onto the bottom of the freezer. Steamed out the freezer and fill tube. Cycled ice maker fill valve turned on for 2 seconds the turned off. Will need a water
Near Lorain, OH 44055
Gabriel P
Job Details: 12/04/2018
LAUNDRY CENTER WHIRLPOOL WED4616FW0 Found venting restricted. Unable to access. Cleaned as best as possible with shop vacuum. Advised customer to have venting cleaned on roof.
Near Garfield Heights, OH 44125
Corina B
Job Details: 12/04/2018
WASHER MAYTAG MVWC565FW1 "Cust showed pop, sent pic. CC that the unit does not start. Checked the power, good. Checked the power at the control, 120 volts.no light on control. Removed the shifter plug, no power. Has no dc volts to the shifter. Will need a new control. Called SM t
Near Garfield Heights, OH 44105
Corina B
Job Details: 12/04/2018
RANGE WHIRLPOOL RBD245PDS12 "CC that when heating food up that the oven locked, got really hot and would not turn off. Heated oven to 350* heating element did not turn on. Both oven is working. Checked the thermal fuse, open. Will need a new fuse. Called SM to order part. ; ordrng 1
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 12/04/2018
REFRIGERATOR WHIRLPOOL ED5CHQXKB04 "Found freezer evap frozen use steam,try to force defrost did not turn on ,the defrost timer is bad giving customer estimate ,customer will fix ,replace parts opt test ok; used 1 W10822278 (DEFROST TIMER 30.27) from stock"
Near Richmond Heights, OH 44143
Corina B
Job Details: 12/04/2018
RANGE ELE WHIRLPOOL WEE730H0DS0 "CC that the glass is loose and the knob to the back RT burner is broken. Removed the door checked the screws, tighten the screws up. Advised cust the knobs are not covered under warranty."
Near Avon Lake, OH 44012
Brian B
Job Details: 12/04/2018
RANGE MAYTAG MGS8800FZ0 CC that heat is escaping from door and making cabinet handle next to range too hot to touch. Checked door and hinges. Hinges are good and door closing properly. Gasket sealing properly. Heated oven to 350. All functions normal. Some heat loss from door is
Near Euclid, OH 44117
Corina B
Job Details: 12/04/2018
WASHER KENMORE 110.258424 "CC that the unit fills and does nothing. Jumpered the lid switch and unit filledand spun. Will need a new lid switch. Called SM to order part. ; ordrng 1 WP3949238 (switch-lid 3668), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Avon, OH 44011
Brian B
Job Details: 12/04/2018
REFRIGERATOR MAYTAG MFD2561HEB "Icemaker not making ice. Checked temps. 38 ff, 5 frz. 120v to Icemaker. Jumped to start. Motor not running. Will need new Icemaker. Customer has new Icemaker. Replaced using customer supplied part. Cycled and filled . Op test ok.; used 1 SENIORDISCOUNT
Near Mentor, OH 44060
Arthur V
Job Details: 12/04/2018
WASHER WHIRLPOOL WTW8040DW4 Getting 2 error codes. F0e3 overloading and f8 e1 pressure sensor Talked to jk at wpl techline I was told to replace pressure switch air hose. ; ordrng 1 WP353244 (pressure switch hose)
Near Avon, OH 44011
Brian B
Job Details: 12/04/2018
DISHWASHER KITCHENAID KDTE234GPS0 Replaced damaged front panel. Adjusted mounting into counter so door does not hit cabinet when closing. Counter brackets were not installed properly. Corrected installation. Ran test cycle. Op test ok.
Near Avon, OH 44011
Brian B
Job Details: 12/04/2018
DRYER MAYTAG MGD5500FW0 "CC of burning smell from dryer. Removed top, front, and blower housing . Vacuumed out machine and blower housing. Tightened clamp on dryer vent . Good airflow on outside of house and semi rigid metal vent is correct. Ran test cycle, no burning smell dete
Near Wellington, OH 44090
David R
Job Details: 12/04/2018
WASHER AMANA NTW4516FW2 "Unit unplugged, plugged in. Power surge. Went right into draining, held cancel button, stopped. No error codes. Ran service mode. Everything tested fine. Ran manual mode. Everything tested fine. Op test ok."
Near Sheffield, OH 44054
Gabriel P
Job Details: 12/04/2018
OTR MICROWAVE WHIRLPOOL WMH32519HZ3 "Found fuse open and bad interlock switches ,ordering ; ordrng 1 W10138793 (fuse) and 1 W11252186 (INTERLOCK ) and 1 W11252187 (INTERLOCK )"
Near Orange, OH 44022
Corey L.
Job Details: 12/04/2018
REFRIGERATOR JENN-AIR JFC2290VTB5 "Customer complaint fridge makes a rattle noise sometimes, confirmed found condenser rattling on floor, quoted, ok, shimmed condenser, op test good"
Near Lorain, OH 44053
Gabriel P
Job Details: 12/04/2018
REFRIGERATOR FRIGIDAIRE LFHB2741PFDA Theres a service matter seal kit to replace plus ordering fan also ; ordrng 1 5303918784 (air handler housin) and 1 5304493604 (fan & gasket kit)
Near Chardon, OH 44024
Jeff M
Job Details: 12/04/2018
WASHER MAYTAG MHWZ600TW01 The inter-spinner is broken I highly recommend it for the customer not to use the washer anymore needs the inter-spinner to outer shells in a new seal the washer is over 10 years old she will buy new vary expensive repair
Near Lorain, OH 44053
Gabriel P
Job Details: 12/04/2018
WASHER MAYTAG MVWB835DW3 "Found loud squeak noise coming from gearcase,ordering part ; ordrng 1 W10811956 (drum assy)"
Near Lakewood, OH 44107
Paul P.
Job Details: 12/04/2018
DRYER WHIRLPOOL GGW9868KT1 "Tested dryer, found open thermal fuse. Checked ventilation, and replaced thermal fuse. Tested dryer cycle, now heating and operating properly.; used 1 WP3390719 (THERMAL FUSE) from stock"
Near Avon Lake, OH 44012
Brian B
Job Details: 12/04/2018
DISHWASHER WHIRLPOOL WDT710PAYM6 "Verified dop, sent pic. Ran diag. Main wash pump not starting. 120v to pump motor. Will need new sump assembly. Office to order part. Customer needs first app if poss.; ordrng 1 WPW10482480 (SUMP ASSEMBLY )"
Near North Royalton, OH 44133
Macaulay G.
Job Details: 12/04/2018
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Unit not making ice. Found line to filter was frozen. Defrosted line. Ice maker filling now. All tested ok.
Near Parma, OH 44130
Macaulay G.
Job Details: 12/04/2018
WASHER WHIRLPOOL WFW9150WW00 Unit is not draining. Drain pump kicks on and unit throws error. Found CCU shorted. Customer does not want to repair.
Near Mentor, OH 44060
Arthur V
Job Details: 12/04/2018
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Found unit in off position upon arrival. Ice maker full of ice. After turning ice maker on (display bd) unit cycled and filled. ( no problem found so i charged customer)
Near MENTOR ON THE, OH 44060
Arthur V
Job Details: 12/04/2018
DRYER MAYTAG MEDC300BWO "Upon arrival unit drum not turning. Took apart and found nothing stopping drum. Put back together and unit started up. Looked at heater,blower housing etc. no obstructions. Unit is operating normally now. Let cycle for 15 min. Unit restarted normally C
Near Painesville, OH 44077
Arthur V
Job Details: 12/04/2018
DRYER ELECTROLUX EWMED70JIW0 Found several socks in blower housing. Removed. Op test good
Near Brooklyn, OH 44144
Paul P.
Job Details: 12/04/2018
WASHER WHIRLPOOL PAV2300AWW "Installed isolators, washers and belt. Found the motor mounts are stripped, will need motor and pulley assembly, and locknuts ordered.; ordrng 1 21001516 (mtr/pulley asm) and 2 25-7325 (locknut)s"
Near MENTOR ON THE, OH 44060
Jeff M
Job Details: 12/04/2018
DISHWASHER WHIRLPOOL WDT780SAEM2 Installed new part unit op tested good
Near Parma, OH 44134
Paul P.
Job Details: 12/04/2018
DISHWASHER FRIGIDAIRE FGID2466QF4A "Checked in part. Installed water valve, did not see any obvious damage on old part. Made sure fill valve switch was positioned and engaging properly. Ran 2 cycles, did not see any drips from underneath dishwasher, other than when opening the door and mov
Near Lakewood, OH 44107
Paul P.
Job Details: 12/04/2018
WASHER MAYTAG MVWB765FW0 "F6E2, and F6E3 error codes, had difficult time running encoder test, power button not working properly. Noted the interface only has intermittent operation in certain functions, and has a observed short on the board, also the main board not sending prope
Near Morgan Township, OH 44084
Brian M
Job Details: 12/04/2018
DRYER MAYTAG MEDB835DW4 Installed listed partsRan cycleOP TEST OK
Near Brecksville, OH 44141
Macaulay G.
Job Details: 12/04/2018
DISHWASHER KITCHENAID KDTM404ESS3 "Unit still has very strong odor. No excessive food is built up to cause odor. Office to order sump assembly, and both drain lines.; ordrng 1 8269144 (hose,drain) and 1 W10651070 (hose-drain) and 1 W10861526 (pump&motor)"
Near Brecksville, OH 44141
Macaulay G.
Job Details: 12/04/2018
REFRIGERATOR WHIRLPOOL WRF560SEYM01 Bottom plastic on door itself is broken. Office to order door cam and door.; ordrng 1 LW10413519 (dor-fip ms) and 1 WPW10470155 (cam-door)
Near Rocky River, OH 44116
Macaulay G.
Job Details: 12/04/2018
COOK TOP KITCHENAID KICU508SBL Replaced glass cooktop. All tested ok.
Near Ashtabula, OH 44004
Arthur V
Job Details: 12/04/2018
DISHWASHER KENMORE 66515831791 "Replaced mount for top spray arm. Op test good ; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near North Royalton, OH 44133
Macaulay G.
Job Details: 12/04/2018
REFRIGERATOR FRIGIDAIRE FRS23LH5DQ2 "Unit is not cooling properly due to damper not being able to open completely and fully press micro switches on damper. Office to order damper assembly.; ordrng 1 241600902 (damper 154.04), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Conneaut, OH 44030
Arthur V
Job Details: 12/04/2018
WASHER MAYTAG MVWC565FW1 Upon arrival customer states unit under 1 year old see POP Getting 3 error codes. F7e5. F7e 7. And f0e2. All have to do with the actuator. Replaced actuator and recalibrated unit. OP TEST GOOD
Near Avon, OH 44011
David R
Job Details: 12/04/2018
DISHWASHER GE GDT720SSF2SS "Replaced hinge, bracket, screws, and cable asm. Op test ok."
Near North Ridgeville, OH 44039
David R
Job Details: 12/04/2018
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Replaced gasket and steamed. Op test ok.
Near Strongsville, OH 44136
Macaulay G.
Job Details: 12/04/2018
OTR MICROWAVE WHIRLPOOL WMH53520CS7 Switches not registering door open or closed. Replaced harness with switches. All tested ok.
Near Beachwood, OH 44122
Corey L.
Job Details: 12/04/2018
DBL WALL OVEN JENN-AIR JJW3830WS00 "Customer complaint of an f8e1 error code, confirmed, cleared codes followed service pointer W10702370, no obstructions in fan, heated upper and lower to 350, unit preheated, advised customer if this keeps reoccurring unit will need a ui, ui comes up no l
Near Columbia Township, OH 44028
David R
Job Details: 12/04/2018
REFRIGERATOR GE GFE26GMHEES "Replaced Evap fan and steamed all ice, cleaned out drain tube. Op test ok."
Near Eaton Township, OH 44044
David R
Job Details: 12/04/2018
WASHER MAYTAG MVWX655DW No error codes. Ran all service test automatic and manual. All checks fine. Op test ok.
Near Carlisle Township, OH 44035
David R
Job Details: 12/04/2018
WASHER WHIRLPOOL CAE2745FQ0 "No error codes, no signs of leakage. Drain hose was not all the way on. Tightened all connections. Ran service mode, no water coming from anywhere. Leveled feet. Op test ok."
Near Jefferson, OH 44047
Arthur V
Job Details: 12/04/2018
DISHWASHER GE GDF620HGJ2BB Upon arrival discovered unit is 3-4 inches below floor level. Can not remove from cabinets. See pics. Reschedule for Wednesday after customer has a chance to rip out the floor and see if that gives him enough room to remove it for repair. May have to refu
Near Lorain, OH 44055
Gabriel P
Job Details: 12/04/2018
LAUNDRY CENTER WHIRLPOOL WED4616FW0 Found venting restricted. Unable to access. Cleaned as best as possible with shop vacuum. Advised customer to have venting cleaned on roof.
Near Amherst, OH 44001
David R
Job Details: 12/04/2018
DISHWASHER KITCHENAID KDTM354DSS4 "Put on new track on right side. Found adjusters that keep front side up are broke. Needs new adjusters.; ordrng 2 WPW10546503 (adjuster 27.16)s, used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near North Ridgeville, OH 44039
David R
Job Details: 12/04/2018
DISHWASHER WHIRLPOOL MDBTT53AWW1 "Some buttons work some don’t. Cycle buttons are not lighting up. Needs new control panel. *****DO NOT ORDER PART; ordrng 1 W10810347 (panel-cntl 168.66), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Brooklyn Heights, OH 44131
Paul P.
Job Details: 12/04/2018
RANGE JENN-AIRE JGS8850ADS "Tested oven, found a wire touching from the electric element to the relay. Repaired wiring, tested oven, now heating up and shutting off properly. Note, will need to return and make sure insulation behind panel in place next visit (too hot to work on ton
Near Cleveland, OH 44109
Paul P.
Job Details: 12/03/2018
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Low pressure from water valve, tested with bypass, still has low pressure. Office to order water valve. ; ordrng 1 WPW10349187 (valve)"
Near Avon Lake, OH 44012
Gabriel P
Job Details: 12/03/2018
RANGE MAYTAG MEW9630DS02 Installed latch. Lower oven now works but self clean is not working on upper or lower. Placed latch in upper upper oven. Same effect. Needs control replaced. Returning latch. Customer will be speaking with whirlpool. Office to not order parts unless auto
Near Euclid, OH 44117
Corina B
Job Details: 12/03/2018
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "CC that the unit is not cooling. Ff 56 fz 47. Low side -20 vacuum high side 90 psi. No leaks on the connections are filter, compressor and evap. There is a leak internal. Called T/l Steve file # 7723571760. Cust will need to call whirlpool for next step
Near Euclid, OH 44132
Corina B
Job Details: 12/03/2018
REFRIGERATOR FRIGIDAIRE FFHS2611PF7 Replaced the control and thermistor. Found the ice maker getting stuck and does not advance. Will need a new ice maker. Called SM to order part. ; ordrng 1 241798231 (ICE MAKER)
Near Cleveland, OH 44103
Corina B
Job Details: 12/03/2018
RANGE AMANA AGR5330BAS3 CC that the gasket has fallen off. Found the gasket at the bottom the clips have ripped off. Will need a new gasket. Called SM to order part. ; ordrng 1 WPW10535778 (gaskt-door)
Near Rocky River, OH 44116
Brian B
Job Details: 12/03/2018
RANGE GE ZGP366NR2SS "This is a 36” professional series range, found oven starts to heat up and F9 code on display . Per tech sheet, this a cooling blower motor or sail switch issue. Will give est. will need both parts. customer wants to repair. Paid dep. also, advised custom
Near Brooklyn, OH 44144
Paul P.
Job Details: 12/03/2018
REFRIGERATOR MAYTAG MFF2055DRH00 Replaced door on right side of refrigerator. Set down mitigation mat.
Near Conneaut, OH 44030
Brian M
Job Details: 12/03/2018
DISHWASHER MAYTAG WDF520PADM3 Installed control. Ran test cycle Heat function returned OP TEST OK
Near Berea, OH 44017
Macaulay G.
Job Details: 12/03/2018
WASHER MAYTAG WFW72HEDW0 Unit flashes F9E1 for long drain. Found drain hose is damaged and drain pump impeller is also damaged. Office to order drain pump and hose.; ordrng 1 W11281268 (DRAIN HOSE) and 1 WPW10605427 (pump-water)
Near South Amherst, OH 44001
Gabriel P
Job Details: 12/03/2018
REFRIGERATOR FRIGIDAIRE LFHB2741PFBA "Found ice built up into ice maker fan. Cleared fan, auger and evap. Changed defrost bimetal position. Op test ok."
Near Amherst, OH 44001
Gabriel P
Job Details: 12/03/2018
REFRIGERATOR WHIRLPOOL GZ25FSRXYY0 Duck bill failed. Installed drain tube kit. Cleared line and ice. Op test ok. ; used 1 W10619951 (TUBE-DRAIN) from stock
Near Avon, OH 44011
Gabriel P
Job Details: 12/03/2018
DISHWASHER GE GDT695SGJ0WW Replace pump motor opt test ok
Near Madison Township, OH 44057
Arthur V
Job Details: 12/03/2018
RANGE WHIRLPOOL WFG505M0BS0 Buzzing coming from control. Needs control. Reschedule at customer request. ; ordrng 1 WPW10556710 (cntrl-elec)
Near Avon Lake, OH 44012
Gabriel P
Job Details: 12/03/2018
DISHWASHER MAYTAG MDB7749SBM3 Replace panel opt test ok
Near Westlake, OH 44145
Gabriel P
Job Details: 12/03/2018
DRYER WHIRLPOOL LEQ9030PQ0 Installed switch. Op test ok.
Near Lyndhurst, OH 44124
Corey L.
Job Details: 12/03/2018
DISHWASHER WHIRLPOOL WDT790SAYB0 "Customer complaint soap did not dissolve, started quick wash, unit filled, float switch engaged, wash motor did not start, heater is working, unit needs new sump assembly; ordrng 1 WPW10482502 (SUMP ASM)"
Near North Olmsted, OH 44070
Gabriel P
Job Details: 12/03/2018
DRYER MAYTAG MEDB765FW0 "Adjust hinges,opt test ok"
Near Independence, OH 44131
Macaulay G.
Job Details: 12/03/2018
REFRIGERATOR KITCHENAID KRFF507ESS01 "Light in freezer not working. Office to order light switch, led module, and fc modules.; ordrng 2 W10908166 (module)s and 1 W11205083 (led module ) and 1 WPC3680310 (light switch)"
Near Willowick, OH 44095
Corina B
Job Details: 12/03/2018
DRYER HOTPOINT HTDX100EM8WW Replaced the timer knob. Optest ok.
Near Elyria, OH 44035
Gabriel P
Job Details: 12/03/2018
WASHER WHIRLPOOL WTW4816FW2 Found no physical damage on agitator or tub pants just seeing to get stuck there is a gap so the agitator can spin freely possible cause could of overload
Near Rocky River, OH 44116
Macaulay G.
Job Details: 12/03/2018
REFRIGERATOR WHIRLPOOL KRMF706ESS01 Unit has ice maker error of lost home position. Office to order ice maker.; ordrng 1 W11188383 (icemaker )
Near Chagrin Falls, OH 44022
Corina B
Job Details: 12/03/2018
WASHER WHIRLPOOL NTW4516FW2 "Cust showed pop, sent pic. CC that it does not work. Ran diag long f8e1 fill no fill. Ran manual test checked the hot and cold, correct. Ran a spin and agitate, good. Ran a calibration. Started a rinse and spin with clothes. Advised cust 1-2 tablespoons
Near Shaker Heights, OH 44122
Corina B
Job Details: 12/03/2018
DISHWASHER KITCHENAID KDTE104ESS0 CC that theunit is not heating (he replaced the heater). Unit is uninstalled. Ran diag 7-1 heating no heat. Ran a calibration the heater turned back on. Advised cust to run the hot water in the sink before starting the dishwasher. Left water mat for cust
Near Cleveland, OH 44107
Brian B
Job Details: 12/03/2018
REFRIGERATOR WHIRLPOOL WRB119WFBM00 "Checked temps, 39 ff, 10 freezer. Found drain plugged and water leaking from freezer.found drain tube under machine clogged up. Replaced drain tube from t/s. Used steamer to clear ice in trough and freezer. Machine now draining. Op test ok.; used 1 W1061
Near Cleveland Heights, OH 44118
Dan H
Job Details: 12/03/2018
REFRIGERATOR MAYTAG MRT711BZDE00 "Installed new door, op test good"
Near Shaker Heights, OH 44120
Corina B
Job Details: 12/03/2018
WASHER AMANA NTW4516FW2 Replaced the control. Brought core back for return. Ran a calibration. Started a normal load. Optest ok.
Near Cleveland, OH 44102
Paul P.
Job Details: 12/03/2018
WASHER WHIRLPOOL WFW9050XW00 "Tested for error codes on washer, found error for drain pump. Tested pump, impeller ok, not running with voltage applied. Office to order drain pump.; ordrng 1 WPW10730972 (pump-water 155), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Cleveland, OH 44106
Dan H
Job Details: 12/03/2018
REFRIGERATOR MAYTAG MFI2269DRH00 "Customer complaint that unit is not making ice, cycled ice maker, ice maker cycled but did not fill, valve is working, unit needs new ice maker, installed new ice maker , op test good ; used 1 W10882923 (ICE MAKER ASSY 103.59) from stock"
Near Pepper Pike, OH 44124
Dan H
Job Details: 12/03/2018
DISHWASHER KITCHENAID KDTE334GPS0 "Installed new upper rack tracks, op test good"
Near Gates Mills, OH 44040
Dan H
Job Details: 12/03/2018
REFRIGERATOR MAYTAG MFF2558FEZ01 "Installed new air damper, op test good"
Near Solon, OH 44139
Dan H
Job Details: 12/03/2018
REFRIGERATOR KITCHENAID KRFF507ESS01 "Installed new evaporator fan and thermistors, cleared ice, op test good"
Near Solon, OH 44139
Dan H
Job Details: 12/03/2018
REFRIGERATOR WHIRLPOOL KSCS25INSS00 "Customer complaint that light is not working in fresh food section , found bulb not installed correctly into socket, reinstalled, op test good"
Near Solon, OH 44139
Dan H
Job Details: 12/03/2018
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Customer complaint that unit is not cooling, fresh food section temperature at 66 degrees , freezer section temperature at 66 degrees , evaporator fans are running, no frost patterns on evaporators, condenser fan is running, compressor is not running,
Near Pepper Pike, OH 44124
Brian M
Job Details: 12/03/2018
REFRIGERATOR MAYTAG MRT118FFFM01 "Cc temperature concerns in freezerCustomer stated temperatures fluctuate in freezer, food starts to thawFound temp in freezer at 10-12 degreesNeeds control and freezer thermistor; ordrng 1 W10838965 (thermistor) and 1 W11223735 (CONTROL)"