Service History 726

We serviced a
WGD4815EW2 WHIRLPOOL
Model DRYER
Near Parma, OH 44134
Macaulay G.
Job Details: 02/05/2018
Dryer ignites properly. Checked venting. Found large lint build up outside. Showed and instructed customer on how to clean vent. All functions normal.; Job Cmpltd
We serviced a
MVWB835DW3 MAYTAG
Model WASHER
Near Parma Heights, OH 44130
Macaulay G.
Job Details: 02/05/2018
Customer is doing everything correctly in regards to loading clothes and using washer. Customer has cut back on soap and clothes. Office to order kit for washer in service pointer W11042572. I had customer read through the service bulletin.; ordrng 1 W11111453 (cntrl-elec), schdld next appmnt for 2/9 FRI
We serviced a
MGR5875QDS WHIRLPOOL
Model RANGE
Near Cleveland, OH 44121
Dan H
Job Details: 02/05/2018
Customer complaint that oven is not heating sometimes , started bake for 350 degrees, burner lit, burner shut off at 185 degrees, found control not sending power constantly to ignitor, found ground on power cord broken off, unit needs new control and power cord, customer does not want repair at this time
We serviced a
KUDS30CXWH0 KITCHENAID
Model DISHWASHER
Near Wickliffe, OH 44092
Dan H
Job Details: 02/05/2018
Customer complaint that buttons on control panel stay lit and some are not working and unit is leaking, stuck key test shows control is good, started normal wash cycle, no leaks found, unit needs new user interface ; ordrng 1 WPW10500164 (panel-cntl), schdld next appmnt for 2/9 FRI
We serviced a
NTW4516FW1 AMANA
Model WASHER
Near Lyndhurst, OH 44124
Dan H
Job Details: 02/05/2018
Customer complaint that unit is not washing, ran diagnostics found f8e1(long/no fill) error code, found drain hose laying on floor, raised drain hose, started normal wash cycle, unit filled and advanced to wash cycle, advised customer that drain hose must be elevated 39” off of floor, unit is operating as designed ; Job Cmpltd
We serviced a
WCVH6800J1MR GE
Model WASHER
Near Solon, OH 44139
Corina B
Job Details: 02/05/2018
CC that the unit does not drain the water from the unit. Ran a normal load the a drain and spin. Clothes came out damp. Drain hose has a good flow of water going threw. Advised cust to use 1/2 to 1 tablespoons of detergent, has a water softener. Optest ok. ; Job Cmpltd
We serviced a
MVWC565FW1 MAYTAG
Model WASHER
Near Mayfield Heights, OH 44124
Corina B
Job Details: 02/05/2018
CC that the unit shakes in a drain and spin. Found the basket is hitting the front of the unit. Leveled the unit. Ran a normal load and a drain and spin with towels. Optest ok.; Job Cmpltd
We serviced a
WDT790SAYB0 WHIRLPOOL
Model DISHWASHER
Near Lyndhurst, OH 44124
Corina B
Job Details: 02/05/2018
Replaced the parts listed. Drain was leaking replaced drain pump from t/s. Used a paper for under the dw to check for leaks. Optest ok; used 1 WPW10348269 (PUMP-DRAIN) from stock, Job Cmpltd
We serviced a
KDFE104DBL2 KITCHENAID
Model DISHWASHER
Near Brook Park, OH 44142
Macaulay G.
Job Details: 02/05/2018
Found top rack was at bottom setting. Adjusted to top setting. Tested ok.; Job Cmpltd
We serviced a
KRFF302EBS00 KITCHENAID
Model REFRIGERATOR
Near Brook Park, OH 44142
Macaulay G.
Job Details: 02/05/2018
Ice maker still not making ice. Found ice maker had a batch of cubes ready to dispense but was not advancing through the stages. From checking door switch, ice maker did advance and drop the batch of ice and dispense water for next batch. Adjusted door to strike door switch sooner. Tested ok.; Job Cmpltd
We serviced a
WTW4815EW1 WHIRLPOOL
Model WASHER
Near Olmsted Falls, OH 44138
Macaulay G.
Job Details: 02/05/2018
Unit not responsive or lighting up. No power to walk outlet. Reset breaker. Ran through automatic test cycle. Tested ok.; Job Cmpltd
We serviced a
WDT720PADB2 WHIRLPOOL
Model DISHWASHER
Near Lakewood, OH 44107
Dan H
Job Details: 02/05/2018
Customer complaint that unit is not washing dishes very well, ran diagnostics no error codes found, started normal wash cycle, unit filled, wash motor never started, reset connection, wash motor started, op test good ; Job Cmpltd
We serviced a
KDRP467KSS09 KITCHENAID
Model RANGE
Near Moreland Hills, OH 44022
Dan H
Job Details: 02/05/2018
Installed new thermal fuse
We serviced a
FGHD2433KB1 FRIGIDAIRE
Model DISHWASHER
Near Cleveland, OH 44119
Corina B
Job Details: 02/05/2018
Replaced the parts listed. The water line going to the unit is leaking tightened the waterline up. Used a paper to make sure it's not leaking. Advised cust if it is still leaking to replace the waterline going to the unit. Optest ok
We serviced a
DE180 MAYTAG
Model DRYER
Near Chardon, OH 44024
Corina B
Job Details: 02/05/2018
CC that the unit does not heat. Removed the front panel checked the heater, open. Called SM to look up part, unit is an older unit and part is nla
We serviced a
KODE300ESS02 KITCHENAID
Model WALL OVEN
Near Avon Lake, OH 44012
Paul H.
Job Details: 02/05/2018
Replace CNTRL board,ran diagnostics test,all good ; Job Cmpltd
We serviced a
WTW8500DC1 WHIRLPOOL
Model WASHER
Near Rocky River, OH 44116
Paul H.
Job Details: 02/05/2018
Replace gear case,ran diagnostics test,all functioning good ; Job Cmpltd
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Fairview Park, OH 44126
Paul H.
Job Details: 02/05/2018
Unit was stuck on pause,Ran diagnostics test,reset control,tested fine,started normal wash to see advanced ; Job Cmpltd
We serviced a
MVWX655DW0 MAYTAG
Model WASHER
Near Grafton, OH 44044
Paul H.
Job Details: 02/05/2018
I ran diagnostics f0e5 off balance,f7e1 basket speed sensor, ran auto test, hub is stripped, also shifter is not shifting properly or sensing speed, ordering hub and shifter; ordrng 1 W10528947 (hub) and 1 W10913953 (ACTUATOR ), schdld next appmnt for 2/9 FRI
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near LaGrange Township, OH 44050
Paul H.
Job Details: 02/05/2018
Replace cam,gear case,and actuator,I ran diagnostics test ,all good ; Job Cmpltd
We serviced a
WRS325FDAW WHIRLPOOL
Model REFRIGERATOR
Near Conneaut, OH 44030
Jeff M
Job Details: 02/05/2018
Installed new part unit op tested good. I finally heard the noise the customer was talking about it turned out to be the cardboard liner that sits underneath the compressor was vibrating against compressor at times.; Job Cmpltd
We serviced a
WHIRLPOOL MICROWAVE
Model MMV4205DH1
Near Brooklyn, OH 44144
Brian B
Job Details: 02/05/2018
Unit not heating. Customer said she was having problems with light not coming on and she had to open and close door to get unit to come on. Replaced intermittant interlock harness from t/s. Tested unit. Still not working. Checked voltage to primary trans winding. 120v. Will need mag and diode. Office to order parts. Cust needs early appt if poss.; ordrng 1 W10818686 (MAGNETRON) and 1 WPW10575765 (DIODE), used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, schdld next appmnt for 2/9 FRI !,
We serviced a
MAYTAG WASHER
Model MVWB8765FW0
Near Ravenna, OH 44266
Robert A.
Job Details: 02/05/2018
Ran diognastics, good, ran recal cycle, good, explained how to change spin speeds, ran drain and spin, good, op test ok; Job Cmpltd
We serviced a
AMANA WASHER
Model NTW4516FW2
Near Ravenna, OH 44266
Robert A.
Job Details: 02/05/2018
, Ran diagnostics, no water entering unit, tested valves, good, ran recal op test ok; Job compltd
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW1
Near Nelson Township, OH 44231
Robert A.
Job Details: 02/05/2018
Found unit in drain mode, stopped, Ran diagnostics, no codes, ran recal cycle, started normal wash, good, ran drain and spin, good, op test ok;job compltd
We serviced a
MSF25D2EAB00 MAYTAG
Model REFRIGERATOR
Near Parma, OH 44129
Macaulay G.
Job Details: 02/02/2018
Ice maker not going through complete cycles. Could not get noise to duplicate. Office to order ice maker.; ordrng 1 WPW10190965 (icemaker), schdld next appmnt for 2/8 THU
We serviced a
WRT518SZFM00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44120
Corina B
Job Details: 02/02/2018
CC that the unit is not cooling. Ff 42 fz 5 checked the evap, good frost pattern. Pulled unit out found the cond fan not attached to the fan motor. Reattached the fan with adhesive until parts arrived. Call SM to order parts. ; ordrng 1 W10917708 (MOTOR COND) and 1 W11204896 (FAN BLADE), schdld next appmnt for 2/9 FR
We serviced a
WDT710PAYM6 WHIRLPOOL
Model DISHWASHER
Near Parma, OH 44134
Dan H
Job Details: 02/02/2018
Installed new control, user interface , and wire harness, unable to test because unit is not installed ; Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC2
Near Chardon, OH 44024
Robert A.
Job Details: 02/02/2018
Installed control and ui, ran test 52, good, op test ok; Job Cmpltd,
We serviced a
AMANA RANGE
Model AGR5844VDW5
Near Lakewood, OH 44107
Brian B
Job Details: 02/02/2018
Oven lighting intermittently. Checked outlet. Outlet has an open ground. Checked burner, burner not grounded. Added ground to burner. Plugged unit into another grounded outlet. Now working properly. Advised customer she will need qualified electrician to repair outlet. Customer paid both jobs with one check... check #8101 ;, Job Cmpltd,
We serviced a
GE DISHWASHER
Model GLDA690MWW
Near Lakewood, OH 44107
Brian B
Job Details: 02/02/2018
Found dispenser not opening every time. Would need new disp. Customer does not want to fix at this time. Do not order part. Customer paid both jobs on one check #8101; , Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near Lakewood, OH 44107
Brian B
Job Details: 02/02/2018
Cc that dishwasher was not working properly, ran diag found error code F4E4 wash motor, motor failure. Ohmed out motor phases from control. 6 to 10 on each winding, correct. Does not prove that motor is good. Will have to replace sump and control. Office to order parts.Customer needs 8am-11am time slot ; ordrng 1 W10866124 (CONTROL BOARD) and 1 W10902372 (WashPUMP), schdld next appmnt for 2/8 THU 8-11,
We serviced a
KITCHENAID DISHWASHER
Model KUDC10FXSS2
Near Auburn Township, OH 44023
Robert A.
Job Details: 02/02/2018
Installed seal and clip, ran unit, op test ok; Job Cmpltd,
We serviced a
AER5630BAS0 amana
Model range
Near Austinburg Township, OH 44010
Jeff M
Job Details: 02/02/2018
Installed new part unit op tested good ; Job Cmpltd
We serviced a
MVWX655DW1 maytag
Model washer
Near Madison, OH 44057
Jeff M
Job Details: 02/02/2018
, I was unable to find an issue with the fill valve’s. The washer had no saved codes I did run a calibration cycle unit tested good; Job Cmpltd
We serviced a
KUDS30IXBT4 KITCHENAID
Model DISHWASHER
Near MAYFIELD VILLAGE, OH 44143
Corina B
Job Details: 02/02/2018
CC that the top was harm is not moving and the unit does not wash the dishes. Advised cust to run the hot water in the sink before starting the dw. Started the unit and the water is barely going threw the arm. The top rack the wheels are falling off. Will need a new pump and motor, and the top adjusters. Called SM to order parts. ; ordrng 1 W10712394 (adjuster) and 1 WPW10780877 (pump&motor), schdld next appmnt for 2/9 FR
We serviced a
FPHD2491KF0 FRIGIDAIRE
Model DISHWASHER
Near Seven Hills, OH 44131
Dan H
Job Details: 02/02/2018
Customer complaint of clicking sound, started normal wash cycle, unit filled and advanced to wash cycle, no unusual noises heard, cancelled cycle, unit drained, no unusual noises heard, started wash cycle again, still no unusual noises heard, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd
We serviced a
KFIS29PBMS00 KITCHENAID
Model REFRIGERATOR
Near Garfield Heights, OH 44125
Dan H
Job Details: 02/02/2018
Customer complaint that unit is leaking from top of fresh food section, confirmed, found unit leaking at cracked angle fitting from water reservoir connection, removed angle fitting connected new piece of water line, op test good ; used 1 TJ80-56 (5/16" X 1/4" JOHN GUEST FITT ) Job Cmpltd,
We serviced a
MDB8969SDE0 MAYTAG
Model DISHWASHER
Near North Royalton, OH 44133
Macaulay G.
Job Details: 02/02/2018
Replaced all 4 lower rack wheels and both top rack tracks. Tested ok.; Job Cmpltd
We serviced a
KRFC704FPS00 KITCHENAID
Model REFRIGERATOR
Near Mayfield Heights, OH 44124
Corina B
Job Details: 02/02/2018
CC that the unit is not making ice. Fz 15 ff 47 ff evap is good. Ran diag for ice maker, good. Service pointer W11033419B. Will need a new evap cover and control. Called SM to order parts. ; ordrng 1 W10815735 (EVAP COVER) and 1 W10918848 (CONTROL), schdld next appmnt for 2/8 THU
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near Lakewood, OH 44107
Brian B
Job Details: 02/02/2018
Cc that dishwasher was not working properly, ran diag found error code F4E4 wash motor, motor failure. Ohmed out motor phases from control. 6 to 10 on each winding, correct. Does not prove that motor is good. Will have to replace sump and control. Office to order parts.Customer needs 8am-11am time slot ; ordrng 1 W10866124 (CONTROL BOARD) and 1 W10902372 (WashPUMP), schdld next appmnt for 2/8 THU 8-11,
We serviced a
WTW8000DW2 WHIRLPOOL
Model WASHER
Near Maple Heights, OH 44137
Dan H
Job Details: 02/02/2018
Customer complaint that unit is not spinning out clothes, ran diagnostics found f0e5(off balance ), and f0e3(over loaded) error codes, ran high speed spin in manual test cycle, unit spins, drain pump is working, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent ; Job Cmpltd
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHB2867PF7A
Near Ravenna, OH 44266
Robert A.
Job Details: 02/02/2018
Good water flow through door, checked upper i/m bin 1/2full, mold full, cust states that unit started making ice yesterday, poss air in line, cust to watch; Job Cmpltd,
We serviced a
WRX735SDBM00 WHIRLPOOL
Model REFRIGERATOR
Near North Royalton, OH 44133
Macaulay G.
Job Details: 02/02/2018
Replaced ice maker water inlet tube. Filled ok.; Job Cmpltd
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHB2867PF7A
Near Ravenna, OH 44266
Robert A.
Job Details: 02/02/2018
Good water flow through door, checked upper i/m bin 1/2full, mold full, cust states that unit started making ice yesterday, poss air in line, cust to watch; Job Cmpltd,
We serviced a
WRF989SDAE01 whirlpool
Model refrigerator
Near Lorain, OH 44055
Paul H.
Job Details: 02/02/2018
FC temps 3F, RC temps upper 40s, airflow is good, no ice buildup, has bad RC thermistors, ordering, ; ordrng 1 WPW10277799 (harns-wire
We serviced a
MEDC215EW1 maytag
Model dryer
Near Fairport Harbor, OH 44077
Jeff M
Job Details: 02/02/2018
The unit is a electric dry. It is producing heat. I took a picture of the exiting vent for the dryer was on. The vent needs claim they gave him dryer vent Wizard‘s number; Job Cmpltd,
We serviced a
MDB8949SBM3 maytag
Model dishwasher
Near Willoughby Hills, OH 44094
Jeff M
Job Details: 02/02/2018
I had the customer turn the breaker back on. I took the front panel off inspected the user interface found damage on the ribbon cable. Inspected the main control for signs of heat I could not find any. i took the bottom panel off inspected all the connections the wiring harness and the L1 in neutral line that comes in from the hardwire everything tested good needs a new user interface; ordrng 1 W10811169 (UI)
We serviced a
WRF540CWHW00 WHIRLPOOL
Model REFRIGERATOR
Near MIDDLEBRG HTS, OH 44130
Macaulay G.
Job Details: 02/02/2018
Replaced ice maker. Filled and tested ok.; Job Cmpltd
We serviced a
WTW6600SW2 WHIRLPOOL
Model WASHER
Near Gates Mills, OH 44040
Corina B
Job Details: 02/02/2018
CC that the unit has error code ul. Pushed down on the basket, basket kept bouncing. It needs the suspension rods. Replaced the rods from t/s. Started a normal load with bath towels and then a drain and spin. Optest ok. ; used 1 W10820048 (SUSPENSION) Job Cmpltd
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Shaker Heights, OH 44120
Dan H
Job Details: 02/02/2018
Customer complaint that unit is not filling, found water valves closed, opened water valves, found drain hose not installed, installed drain hose, unit filled and advanced to wash cycle, unit is operating as designed ; Job Cmpltd
We serviced a
KUDS01FLSS6 KITCHENAID
Model DISHWASHER
Near Cleveland Heights, OH 44106
Dan H
Job Details: 02/02/2018
Installed new hinges and seal, op test good ; Job Cmpltd
We serviced a
WHIRLPOOL COOKTOP ELE
Model CCGP2820P
Near Westlake, OH 44145
Brian B
Job Details: 02/02/2018
Cc that burners kept clicking while in use... found burner caps to be miss aligned. Showed customer how to reposition them when he needs to clean top again.. customer paid svc; , Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Streetsboro, OH 44241
Robert A.
Job Details: 02/02/2018
Cc blue fab softener stains on clothes, Ran diagnostics, no codes, ran recal, started cycle, good, unit working correct, op test ok; Job Cmpltd,
We serviced a
KRFC704FPS00 WHIRLPOOL
Model REFRIGERATOR
Near Bainbridge Township, OH 44023
Corina B
Job Details: 02/02/2018
Cust has plastic waterline advised the cust to install a copper or braided flex line. CC that the water gushes out from the filter. Damage to the Removed the filter and re installed the filter. Turned the water on, count not find any water leaks. Checked the connection. Optest ok. ; Job Cmpltd
We serviced a
JMW2430WW00 JENN-AIR
Model MICRO/OVEN
Near Solon, OH 44139
Corina B
Job Details: 02/02/2018
The parts were never order. ordrng 1 W10217711 (inverter) and 1 W11098747 (MAGNETRON), schdld next appmnt for 2/8 THU
We serviced a
MHW3505FW0 MAYTAG
Model WASHER
Near Euclid, OH 44132
Corina B
Job Details: 02/02/2018
CC that the water valves are leaking. Unit is in the garage. Found the cold water line is frozen and the fill valve has broken off. Advised cust to install insulation around the waterline so this doesn't happen again. Will need a new water valve. Called SM to order part ; ordrng 1 WPW10435242 (valve), schdld next appmnt for 2/8 THU
We serviced a
LSQ9200LQ0 WESTINGHOUSE
Model WASHER
Near Cleveland Heights, OH 44118
Dan H
Job Details: 02/02/2018
Customer complaint that unit is not draining, confirmed, found dead spot in timer, unit spins and drains on casual wash cycle but not normal wash cycle, also found lid switch physically broken, unit needs new timer and lid switch; ordrng 1 3949247V (switch-plg) and 1 WP3951702 (timer), schdld next appmnt for 2/8 THU
We serviced a
MDE9357AYW MAYTAG
Model DRYER
Near North Madison, OH 44057
Dan H
Job Details: 02/02/2018
Customer complaint that unit is not starting, confirmed, found motor not turning on, motor coils are rusted, motor started to smoke when attempting to turn on, unit needs new motor, customer does not want repair
We serviced a
WFW94HEXW2 WHIRLPOOL
Model WASHER
Near Strongsville, OH 44136
Macaulay G.
Job Details: 02/02/2018
Customer had ran a rubber back rug through washer. Did not find any debris from rub in pump. No clocks on pump or drain line. Cleared excess soap from wash tub. Ran normal cycle several times to test. Tested ok. Cleared error codes and ran through diagnostics test cycle. All tested ok. Job Cmpltd
We serviced a
MRT118FFFE01 MAYTAG
Model REFRIGERATOR
Near Strongsville, OH 44136
Macaulay G.
Job Details: 02/02/2018
Temperatures in refrigerator are less that 30 degrees and refrigerator is still turning on and running. Office to order control and thermistor.; ordrng 1 W10838965 (thermistor) and 1 W10912400 (cntrl-elec), schdld next appmnt for 2/9 FRI
We serviced a
WFG540H0ES1 WHIRLPOOL
Model RANGE
Near Strongsville, OH 44136
Macaulay G.
Job Details: 02/02/2018
Replaced ed back feet. Also missing one front foot. Office to order front foot assembly.; ordrng 1 WPW10341186 (foot-level), schdld next appmnt for 2/9 FR
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Aurora, OH 44202
Robert A.
Job Details: 02/02/2018
checked door seals, good, found both door closers broke, frost at rear of adapter, needs kit per pointer and closers; ordrng 1 W10864519 (ADAPTER KIT) and 1 W11163783 (CLOSER L) and 1 W11188796 (R CLOSER), schdld next appmnt for 2/8 THU ! [**],
We serviced a
WED7000DW1 whirlpool
Model dryer
Near Lorain, OH 44053
Paul H.
Job Details: 02/02/2018
Replace control board,opt test good ; Job Cmpltd
We serviced a
KDTE254ESS2 kitchenaid
Model dishwasher
Near Lorain, OH 44053
Paul H.
Job Details: 02/02/2018
Replace valve,ran diagnostics test,all good ; Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model WTW7300DW1
Near Solon, OH 44139
Robert A.
Job Details: 02/02/2018
c clothes not clean, white streeks,Ran diagnostics, off bal load, ran diagnostic cycle, per pointer needs service kitTalked w/sm; ordrng 1 W11111459 (SERVICE KIT), schdld next appmnt for 2/8 THR
We serviced a
WMH78019HZ0 whirlpool
Model microwave
Near Lorain, OH 44053
Paul H.
Job Details: 02/02/2018
Replace new door,opt test good ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM
Near Westlake, OH 44145
Brian B
Job Details: 02/02/2018
Found top led lights dim and freezer led light not working. Removed freezer led and found moles connector too far back to reconnect wires. Tried to pull out, connector broken off back in insulation.. called whirl TL, Tebor, 7721200402. He said cannot be repaired, customer will be notified by whirl as to replacing machine.; Job Cmpltd,
We serviced a
GDWT368V55SS ge
Model dishwasher
Near Painesville, OH 44077
Jeff M
Job Details: 02/02/2018
he part was damaged. Reorder part ; ordrng 1 WD15X10014 (water valve),
We serviced a
WHIRLPOOL DRYER
Model MEDX655DW1
Near North Olmsted, OH 44070
Brian B
Job Details: 02/02/2018
achine not heating. Found blown house fuse. Replaced fuse, ran test cycle. Op test ok.; , Job Cmpltd,
We serviced a
DFE28JMHEES ge
Model refrigerator
Near Thompson, OH 44086
Jeff M
Job Details: 02/02/2018
The incorrect water valve was ordered. ; ordrng 1 WR55X11146 (valve im water asm),
We serviced a
110.76742500 kenmore
Model dryer
Near Geneva, OH 44041
Jeff M
Job Details: 02/02/2018
Timer sticking overheating machine caused the thermal fuse and the high cut off fuses to blow est only ; ordrng 1 W10480709 (cutoff-tml) and 1 WP3392519 (FUSE) and 1 WP3976577 (TIMER),
We serviced a
MAYTAG REFRIGERATOR
Model MSS26C6MFZ00
Near Cleveland, OH 44111
Brian B
Job Details: 02/02/2018
Found freezer door cam worn. Will need new hinge and cam parts. Office to order. Will need 2 people for return visit as water lines and wiring run through bottom hinge and one person needed to hold door up. Customer needs early time slot if poss.; ordrng 1 W10876191 (CAM LOWER) and 1 WPW10249943 (HINGE LOWER) and 1 WPW10257206 (UPPER CAM), schdld next appmnt for 2/9 FRI !,
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS36QDW04
Near Willoughby, OH 44094
Robert A.
Job Details: 02/02/2018
found valve in drier leaking, lock ring fitting on lowside of comp loose, leaking, needs comp kitNeed 2 techs for repair, unit needs pulled; ordrng 1 W10309990 (COMP KIT), schdld next appmnt for 2/5 MON ! [***],
We serviced a
WHIRLPOOL WALL OVEN
Model WOD51EC0AB01
Near Highland Heights, OH 44143
Robert A.
Job Details: 02/02/2018
Removed unit, reset, replaced grommet, op test ok; Job Cmpltd,
We serviced a
WDT720PADM0 WHIRLPOOL
Model DISHWASHER
Near Cleveland, OH 44113
Dan H
Job Details: 02/02/2018
Customer complaint that control panel is not working, confirmed, found no power to unit, found plug not pushed all the way into outlet, unit is recieving power now, started normal wash cycle, unit filled and began washing, unit is operating as designed ; Job Cmpltd
We serviced a
WTW57ESVW1 WHIRLPOOL
Model WASHER
Near Willoughby, OH 44094
Dan H
Job Details: 02/02/2018
Customer complaint of lint on clothes, no sharp edges found in basket, found agitator dogs worn out, installed new agitator dogs, started normal wash unit filled and agitated, op test good advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent ; used 1 80040 (DOGS) from stock, Job Cmpltd
We serviced a
MVWC450XW1 MAYTAG
Model WASHER
Near Cleveland, OH 44135
Macaulay G.
Job Details: 02/02/2018
2.5 to 6 k, but getting 15 k on cw winding. Needs motor replaced. Customer to advise
We serviced a
WFG320M0BW0 WHIRLPOOL
Model RANGE
Near Cleveland, OH 44132
Corina B
Job Details: 02/02/2018
CC that the oven door is falling out. Found there are no clips on the door. The gasket around the door is falling apart. Found a service pointer W10878790 to install the brackets, ordrng 1 W10883496 (BRACKETS) and 1 WPW10535778 (gaskt-door), schdld next appmnt for 2/8 THU
We serviced a
WHIRLPOOL DISHWASHER
Model WDF320PADS3
Near Lakewood, OH 44107
Brian B
Job Details: 02/01/2018
Cc dishwasher not heating. Ran diag fault code F7E1 no heat, Ohmed out Heater and it’s open . Needs new heater element Office to order parts ; ordrng 1 W10518394 (heater), schdld next appmnt for 2/8 THU !,
We serviced a
WFG320MOBW2 WHIRLPOOL
Model RANGE
Near Parma Heights, OH 44130
Macaulay G.
Job Details: 02/01/2018
Found spark wire disconnected from igniter. Reconnected wire. Tested ok.; Job Cmpltd
We serviced a
KDFE104DWH5 KITCHENAID
Model DISHWASHER
Near Madison Township, OH 44057
Corina B
Job Details: 02/01/2018
CC that the unit is leaking. Found the valve is cross threaded with the water line. Will need a new water valve. Called SM to order the parts ; ordrng 1 W10872255 (valve), schdld next appmnt for 2/8 THU
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVMS
Near Cleveland, OH 44107
Brian B
Job Details: 02/01/2018
Cc that fridge was running hot. Temp of freezer 65 ff 74, Ohmed out whining in compressor was within range, found compressor starter box found failed start device. Needs Starter Replaced. Replaced Start device from T/S temps in freezer and fresh food are dropping. OP TEST OK ; used 1 8201786 (STARTER 7155) from stock,, Job Cmpltd,
We serviced a
JENN-AIR DISHWASHER
Model JDB1250AWB
Near Hambden Township, OH 44024
Robert A.
Job Details: 02/01/2018
Installed panel, ran unit, op test ok; Job Cmpltd,
We serviced a
MVWB865GW0 maytag
Model washer
Near Strongsville, OH 44136
Paul H.
Job Details: 02/01/2018
Item stuck in between agitator and basket, removed agitator, removed item, reinstalled agitator, ran test 51, op test ok.; Job Cmpltd,
We serviced a
WMH53520CS5 WHIRLPOOL
Model MICROWAVE
Near Parma Heights, OH 44130
Macaulay G.
Job Details: 02/01/2018
Bulb not lighting up. 120vac to socket. Office to order light socket.; ordrng 1 W10210871 (holder,lamp), schdld next appmnt for 2/14 WED
We serviced a
WFG505M0BS0 WHIRLPOOL
Model RANGE
Near Cleveland, OH 44128
Dan H
Job Details: 02/01/2018
Installed new gas valve and ignitor, op test good ; Job Cmpltd
We serviced a
UMV1160CS3 whirlpool
Model microwave
Near Olmsted Falls, OH 44138
Paul H.
Job Details: 02/01/2018
, Replace harness,boil cup of water to make sure it was heating,opt test good ; Job Cmpltd
We serviced a
GFE461LVS whirlpool
Model range
Near Geneva, OH 44041
Jeff M
Job Details: 02/01/2018
The unit has 8 counts of over temp I tested the temp sensor witch tested good the unit needs a new control.; ordrng 1 WPW10308315 (CONTROL )
We serviced a
KRFF302ESS01 WHIRLPOOL
Model REFRIGERATOR
Near University Heights, OH 44118
Corina B
Job Details: 02/01/2018
CC the ice maker is not making ice. Gasket has not arrived to cust house. Checked the door switch and the door is turning the light off but is not cycling the im. Held the light switch in and it cycled. Called tl Brian file # 7721195998. Wants to shim the fz door. The door gasket is not here. Will need to reorder the gasket. ; ordrng 4 2177331 (plastic-sq)s and 1 W10830162 (gasket-fip), schdld next appmnt for 2/8 THU
We serviced a
WTW4815EW1 whirlpool
Model washer
Near Willowick, OH 44095
Chad P.
Job Details: 02/01/2018
Plugged unit in and started normal wash. Unit did fill and agitate. Canceled cycle and ran diagnostics. No stored faults. Ran service test mode and calibrated. No faults. Advised Cust to not hold button down to start the cycle. Only give it a quick press. Op test ok. ; Job Cmpltd,
We serviced a
KDTE234GPS0 KITCHENAID
Model DISHWASHER
Near Middleburg Heights, OH 44130
Macaulay G.
Job Details: 02/01/2018
Found that dishwasher was not receiving water from supply line. Supply line is an anti burst line. Valve in line was tripped. Reset line and tested ok. Once dishwasher called for water a second time, valve shut off again. Supply line needs to be replaced with standard stainless steel supply line.; Job Cmpltd
We serviced a
KBFS20EVMS1 KITCHENAID
Model REFRIGERATOR
Near WARRENSVL HTS, OH 44122
Dan H
Job Details: 02/01/2018
Recovered refrigerant, installed compressor and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; Job Cmpltd
We serviced a
AMANA DISHWASHER
Model ADB1400AGS1
Near Fairview Park, OH 44126
Brian B
Job Details: 02/01/2018
Cc dishwasher not draining . Replaced pump and control , ran test cycle OP TEST OK; Job Cmpltd,
We serviced a
MAYTAG DISHWASHER
Model MDBH949PAB1
Near Chardon, OH 44024
Robert A.
Job Details: 02/01/2018
Inspected unit, found vent leaking, needs vent asm, also per svc pntr needs seal and striker kit; ordrng 1 W10542314 (DOOR SEAL/STRIKER) and 1 WP8269259 (GASKET) and 1 WPW10329609 (VENT) and 1 WPW10334900 (BEZEL), schdld next appmnt for 2/8 THU !,
We serviced a
WRS322FDAM04 whirlpool
Model refrigerator
Near Brecksville, OH 44141
Chad P.
Job Details: 02/01/2018
Found condenser vibrating. Added shims to stop vibration. Op test ok. ; Job Cmpltd
We serviced a
KITCHENAID DISHWASHER
Model KDTE204ESS1
Near Gates Mills, OH 44040
Tim G.
Job Details: 02/01/2018
Complaint that the unit will not drain. Checked and found the unit full of water. Found the drain pump to run but the unit not draining. Checked and found the drain hose blocked. Snaked drain and found unit to drain. ; Job Cmpltd,
We serviced a
MVWX655DW1 whirlpool
Model washer
Near Westlake, OH 44145
Paul H.
Job Details: 02/01/2018
No prove of purchase,look it up in sd web nothing pop up ,told customer to provide prove of purchase to Whirlpool,to get us back out
We serviced a
WDF560SAFM1 whirlpool
Model dishwasher
Near Avon Lake, OH 44012
Paul H.
Job Details: 02/01/2018
Replace the CNTRL elect,CNTRL core,and sump motor,ran diagnostics test, op test ok. No leaks!; Job Cmpltd
We serviced a
FGHB2866PFJA frigidaire
Model refrigerator
Near Ashtabula, OH 44004
Jeff M
Job Details: 02/01/2018
The unit is freezing in the rear again. When I install the previous gasket kit I must’ve done it incorrectly somewhere. Re-order the gasket kit; ordrng 1 5303918784 (GASKET KIT),