We serviced a
WHIRLPOOL WASHER
Model WTW4616FW0
Near Madison, OH 44057
Dan H
Job Details: 03/23/2017
Customer complaint that agitator fell off, confirmed, found agitator bolt had backed out, no damage to agitator or drive shaft, reinstalled agitator, op test good , Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB755DW0
Near Painesville Township, OH 44077
Dan H
Job Details: 03/23/2017
Customer complaint that unit did not spin water out of clothes twice, ran diagnostics found f0e5(off balance) error code, ran manual test cycle on high speed spin, unit spins, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent, unit is operating as designed , Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WFE520S0FS0
Near Concord Township, OH 44077
Dan H
Job Details: 03/22/2017
Customer complaint that cooktop cracked and now left front element is not working and oven light is not working, found left front element open, bulb burnt out, and cooktop cracked, installed new cooktop from customer stock, installed new bulb from truck stock, unit needs new left front element, ordrng 1 W10823729 (LF ELEMENT), used 1 S3810 ([Alt for TJS3810]) from stock, schdld next appmnt for 3/29 WED !,
We serviced a
MAYTAG WASHER
Model MVWB850YW0
Near MENTOR ON THE, OH 44060
Dan H
Job Details: 03/22/2017
nstalled new bleach dispenser, op test good , Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWC400XW3
Near Mentor, OH 44060
Dan H
Job Details: 03/22/2017
Customer complaint that unit is not getting hot water, found shut off valves closed, opened valves, ran manual test cycle, both hot and cold water valves opened, started normal wash cycle with hot water temperature selected, unit filled with hot water, heard loud noise when unit spins, found bearings in gearcase bad, unit needs new gearcase, ordrng 1 W10330039 (gearcase), schdld next appmnt for 3/28 TUE !,
We serviced a
WHIRLPOOL WASHER
Model MVWC415EW1
Near Concord Township, OH 44077
Dan H
Job Details: 03/22/2017
Customer complaint that unit is not spinning out clothes, ran diagnostics found f7e6( motor fault) error code, found motor not connected, no damage to harness, reinstalled connection, ran drain and spin cycle with 6 wet bath towels, unit spun out towels to almost dry, op test good, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent, also noticed customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube , Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WFW95HEDC0
Near Concord Township, OH 44077
Dan H
Job Details: 03/22/2017
Customer needed shipping bolts installed because they are moving tomorrow, customer did not have original shipping bolts, tech went to pick up new shipping bolts, installed new shipping bolts, op test good, also noticed customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube , used 1 W10763470 (BOLTS22.99) from stock, Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Madison Township, OH 44057
Dan H
Job Details: 03/22/2017
Customer complaint that ice maker fill line is not mounted to ice maker fill tube, no damage to water line or fill tube mount, reinstalled, op test good , Job Cmpltd,
Near Aurora, OH 44202
Tim G.
Job Details: 03/22/2017
Whirlpool refrigerator ED5VHGXMQ10, Customers complaint is that the unit makes a loud sound when running. Checked unit and found the condensor fan mortor to have failed causing the sound. Quoted customer for repair and ordering the new fan motor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Chardon, OH 44024
Robert A.
Job Details: 03/22/2017
Found mulion broken, needs replaced, ordrng 1 WP12722803AP (MULLION GRAY), schdld next appmnt for 3/28 TUE !,
We serviced a
WHIRLPOOL WALL OVEN
Model WOD97ES0ES01
Near Solon, OH 44139
Gail V.
Job Details: 03/22/2017
Customers complaint is that the unit's upper oven is not heating correctly (unit reaches temp and then doesnt keep the temp). Called customer 25mins ahead of time to have him start a preheat at 350degs. When tech arrived the unit had just finished the preheat and found the units temp at 325-350degs. Tech let unit cycle and during that time could not locate a model number tag on the unit. Tech found no issue with the unit heating. Tech advised the customer that the unit needs preheated for a extra 20-25mins after the unit says its pre heated. Customer asked tech to check a higher temp so tech canceled the current bake cycle and set for 400degs. Let unit reach temp and found the temps good. Unit working at normal op. , Job Cmpltd,
Near Solon, OH 44139
Tim G.
Job Details: 03/22/2017
Whirlpool wall oven WOD97ES0ES01, Customers complaint is that the unit's upper oven is not heating correctly (unit reaches temp and then doesnt keep the temp). Called customer 25mins ahead of time to have him start a preheat at 350degs. When tech arrived
We serviced a
WHIRLPOOL REFRIGERATOR
Model VS70695474
Near Euclid, OH 44123
Eric M.
Job Details: 03/22/2017
Replaced dispenser trim., Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS1
Near Euclid, OH 44132
Eric M.
Job Details: 03/22/2017
Comp the the inner and outer door panels a rusting, and leaking under sink. Found lower lh rack rail broken off, needs replaced. Iaw wpsp W10914584A, replace upper rack rails. Unit way off level, leveled. Ran thru svc test, no leaking observed. Going to need inner/outer door, upper/lower tracks, nameplate, lower seal, and dispenser replaced., ordrng 1 W10822165 (TRACK - LH) and 1 W10822165 (TRACK - RH) and 1 W10839793 (NAMEPLATE) and 1 W10847243 (DOOR - OUTER) and 1 W10861000 (DISPENSER) and 1 W10909089 (SEAL - LOWER) and 1 W10919271 (DOOR - INNER) and 1 W11048934 (TRACK - LH (WPSP W10914584A)) and 1 W11048936 (TRACK - RH (WPSP W10914584A)), schdld next appmnt for 3/28 TUE ! [**], saved tckt [SdLink\289087a.png],
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSS26C4XXA00
Near Russell Center, OH 44072
Robert A.
Job Details: 03/22/2017
Found no power to auger motor, padle tested good, no power fron c/b, ordrng 1 WPW10372210 (UI), schdld next appmnt for 3/28 TUE !,
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Valley View, OH 44125
Gail V.
Job Details: 03/22/2017
Customers complaint is that the unit is not drying the dishes. Checked unit for errors and found a stored F5E1 door stuck open. Tested unit in diagnostics and found the heater to be pulling 3amps. Checked the water temp and found to be the inlet 90degs. Advised the customer to run the water the sink first before starting the unit. Checked and found the rinse aid working. Unit working as designed. Found that the unit is draining through the floor and was advised that they may have a siphon issue. , Job Cmpltd,
Near Valley View, OH 44125
Tim G.
Job Details: 03/22/2017
Whirlpool dishwasher WDT720PADM2, Customers complaint is that the unit is not drying the dishes. Checked unit for errors and found a stored F5E1 door stuck open. Tested unit in diagnostics and found the heater to be pulling 3amps. Checked the water temp
We serviced a
WHIRLPOOL DRYER
Model MEDC215EW1
Near Roaming Shores, OH 44084
Arthur V
Job Details: 03/22/2017
Found no 220v ot outlet. Found open fuse. Customer replaced fuse. Op test good ,
We serviced a
KITCHENAID OTR MICROWAVE
Model KMHC319ESS0
Near Euclid, OH 44132
Eric M.
Job Details: 03/22/2017
Comp that occasionally the interior light will not come on when door is opened, and when door is closed and cust tries to start, it says close door on the display. Found the door is rubbing on the upper hinge and the lower door cam is out of alignment, the only way to keep door fm rubbing on the hinge is to lift up the door. Iaw wpsp W10853726B, install door sag kit, also needs upper and lower cams replaced. The grille is cracked and tabs are broken off off, needs grille replaced as well., ordrng 1 W10450407 (HARNESS W/ CAMS) and 1 W10701701 (GRILLE - VENT) and 1 W10870090 (DOOR SAG KIT), schdld next appmnt for 3/28 TUE ! [**],
We serviced a
GE REFRIGERATOR
Model GSH25JGDBCC
Near Cleveland, OH 44139
Robert A.
Job Details: 03/22/2017
Found evap frozen, cleared evap, heater green, open, bi metal goos, needs heater, ff light out, ordrng 1 60A (60a - 2bulbs) and 1 WR51X10055 (heater,defrost), schdld next appmnt for 3/28 TUE !,
We serviced a
MAYTAG RANGE
Model MER8700DS1
Near Parma Heights, OH 44130
Tim G.
Job Details: 03/22/2017
Customers complaint is that the unit will not do anything. Checked unit and found the display blank but when a burner was turned o the display would turn on and display a F9E0 (miswored house or unit). Tech went to pull unit out but the customer installed tile blocks infront of the control (see pics). Customer had family member remove tile from the wall so power could be checked. Checked the power at the terminal block and found the unit missing L1 or L2. Customer to contact a licensed electrician. , Job Cmpltd,
We serviced a
GE REFRIGERATOR
Model GFE29HSDASS
Near Andover, OH 44003
Arthur V
Job Details: 03/22/2017
Found icemaker overfilled and froze left rail. Needs rail parts and dpor seal and icemaker. Small indentations on left side frame caused by opening door. Cust did not want to let all her food spoil to get door open , ordrng 1 WR14X10370 (gasket fz bk) and 1 WR17X13144 (slide bracket asm rh) and 1 WR17X13145 (slide bracket asm lh) and 1 WR30X25766 (icemaker asm) and 1 WR72X10427 (GLIDE) and 1 WR72X10428 (slide lower fz lh), schdld next appmnt for 3/28 TUE !,
We serviced a
WHIRLPOOL RANGE
Model WFE515S0EW0
Near Cleveland, OH 44110
Eric M.
Job Details: 03/22/2017
Replaced cooktop as 1 time courtesy., Job Cmpltd,
We serviced a
GENERAL ELEC WASHER
Model GFWR2700H0WW
Near Kent, OH 44240
Robert A.
Job Details: 03/22/2017
Complaint of unit vibrating, checked suspension, good, ran spin, checked level of unit, corrected, , ran unit with top and back off, nothing vibrating, when spun by hand, can hear bal ring making noise, talked w/em, and gs, when unit is in high spin it is quite, and no vibrations, checked ge website, no other pointers, op test ok, Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8969SDE3
Near Parma, OH 44129
Gail V.
Job Details: 03/22/2017
Customers complaint is that the start button isn't working. Found that a cycle could be selected but the start button is not working. Removed the control panel and found the button asm loose. Corrected the panel and reinstalled, op test good. , Job Cmpltd,
Near Parma Heights, OH 44130
Tim G.
Job Details: 03/22/2017
Maytag electric range MER8700DS1, Customers complaint is that the unit will not do anything. Checked unit and found the display blank but when a burner was turned o the display would turn on and display a F9E0 (miswored house or unit). Tech went to pull u
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Cleveland, OH 44124
Brian B
Job Details: 03/22/2017
CC of not enough water. Ran diag and calibration. Machine working properly. Advised customer on proper water level., Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KDFE204EBL1
Near Cleveland, OH 44109
Brian B
Job Details: 03/22/2017
Found machine full of water. Pump humming but not draining. Removed pump, pump clear, needs new drain pump. Replaced drain pump from t/s. ran test cycle and optest ok. , used 1 WPW10348269 (PUMP-DRAIN) from stock, Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Fairview Park, OH 44126
Brian B
Job Details: 03/22/2017
Replaced drain pump.. ran test cycle. Optest ok.., Job Cmpltd
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS2
Near Westlake, OH 44145
Brian B
Job Details: 03/22/2017
Replaced the parts listed. Ran cycle and optest ok. , Job Cmpltd
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near North Olmsted, OH 44070
Brian B
Job Details: 03/22/2017
CC that the unit does not spin the clothes. Leveled the unit. Ran diag. F0e5 Off balance load. Ran calbration and auto test, ran rinse and spin with clothes.. machine is working as designed..advised customer on loading..optest ok. , Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAM04
Near Westlake, OH 44145
Brian B
Job Details: 03/22/2017
Found doors uneven.. adjusted doors and front rollers to level machine. Optest ok., Job Cmpltd
We serviced a
KITCHENAID DISHWASHER
Model KDTE204EPA1
Near Lakewood, OH 44107
Brian B
Job Details: 03/22/2017
hat machine is not draining. Drain pump humming but not starting. Removed piece of glass from drain pump. Ran test cycle. Optest ok
We serviced a
AMANA DRYER
Model NED4655EW1
Near Cleveland, OH 44102
Brian B
Job Details: 03/22/2017
CC that machine takes 3 times to dry clothes. Found outside vent clogged up with birds nest. Cleaned out vent. Ran test cycle. Heat and airflow normal. Optest ok., Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM01
Near Cleveland, OH 44109
Chad P.
Job Details: 03/22/2017
Unit is making ice and dispensing it at this time. Water color checks normal. Appears light in kitchen is making it look yellowish. Help glass to the window and water color was nice and clear. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Brooklyn, OH 44144
Chad P.
Job Details: 03/22/2017
Installed door. Op test ok. , Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS00
Near Brooklyn, OH 44144
Chad P.
Job Details: 03/22/2017
Aligned doors and installed gasket. Op test ok.
Near Parma, OH 44129
Tim G.
Job Details: 03/22/2017
Maytag dishwasher MDB8969SDE3, Customers complaint is that the start button isn't working. Found that a cycle could be selected but the start button is not working. Removed the control panel and found the button asm loose. Corrected the panel and reinstal
We serviced a
WHIRLPOOL WASHER
Model WTW8000BW0
Near Strongsville, OH 44136
Chad P.
Job Details: 03/22/2017
Installed parts listed. Op test ok.
We serviced a
GE REFRIGERATOR
Model GFE29HSDASS
Near Saybrook Township, OH 44004
Gail V.
Job Details: 03/22/2017
Found display bd erratic. Needs replaced also buttons sticking order display , ordrng 1 WR17X13200 (display asm) and 1 WR55X11144 (pcb asm led icon ui), schdld next appmnt for 3/27 MON !,
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYY02
Near Brecksville, OH 44141
Chad P.
Job Details: 03/22/2017
Defrosted evap and installed thermistor. Op test ok.
We serviced a
FRIGIDAIRE WASHER
Model FAFW3511KR0
Near Geneva Township, OH 44041
Gail V.
Job Details: 03/22/2017
Replaced control. Op test good , Cllctd $288.96 CC Ref # 669522438, Job Cmpltd,
We serviced a
JENNAIR WALL OVEN
Model JJW9830DDP
Near Mentor, OH 44060
Jeff M
Job Details: 03/22/2017
Installed new part unit op tested good ,
We serviced a
MAYTAG WASHER
Model MVWC415EW1
Near Cleveland, OH 44127
Jeff M
Job Details: 03/22/2017
Customer was worried about the drum as it suede in the machine. Explain to the customer that the inter-drum is hanging from supporting suspension rods like a pendulum which allows the drum to swing. Unit tested good, Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MGDC400VW0
Near Broadview Heights, OH 44147
Jeff M
Job Details: 03/22/2017
The unit was not lighting i found the thermal fuse open this time. Installed new part unit op tested good
We serviced a
GE REFRIGERATOR
Model GFE29HSDASS
Near Saybrook Township, OH 44004
Arthur V
Job Details: 03/22/2017
, Found display bd erratic. Needs replaced also buttons sticking order display , ordrng 1 WR17X13200 (display asm) and 1 WR55X11144 (pcb asm led icon ui), schdld next appmnt for 3/27 MON !,
We serviced a
KITCHENAID DISHWASHER
Model KDTE104DSS0
Near Grafton Township, OH 44044
Paul H.
Job Details: 03/22/2017
Replaced sump and motor assembly, ran diagnostic cycle, proceeded through with flying colors. Op test ok.
We serviced a
FRIGIDAIRE WASHER
Model FAFW3511KR0
Near Geneva Township, OH 44041
Arthur V
Job Details: 03/22/2017
Replaced control. Op test good , Cllctd $288.96 CC Ref # 669522438, Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model MEDE500VW1
Near Lorain, OH 44052
Paul H.
Job Details: 03/22/2017
Replaced rollers, idler pulley, and belt, ran unit, nice and quiet. Op test ok., Job Cmpltd,
We serviced a
FRIGIDAIRE DRYER
Model FAQE7011KR0
Near Geneva Township, OH 44041
Arthur V
Job Details: 03/22/2017
Replaced main control operational test good. , Cllctd $264.75 CC Ref # 669522010, Job Cmpltd,
We serviced a
GE DISHWASHER
Model ZBD7920D00SS
Near Avon Lake, OH 44012
Paul H.
Job Details: 03/22/2017
Replaced vent transition, vent driver, and blower, ensured a tight seal, op test oK
We serviced a
WHIRLPOOL WALL OVEN
Model WOS51ES4ES00
Near Euclid, OH 44132
Eric M.
Job Details: 03/22/2017
Comp keys on ui not working properly and not beeping when the timer was set. Found the language was set to French, changed to English, and key tones and sound was off, set to on. Cust not pressing the keys hard enough to actually activate the key he was trying to activate. Cust started timer to verify it beeped at the end of the timer, and it did. Ran thru svc test iaw tech sheet, all passed, oven is operating just as it was designed to operate by the manufacturer. This was a cust instruct., Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYE6
Near North Ridgeville, OH 44039
Paul H.
Job Details: 03/22/2017
Replaced drain hose, ran test cycle, cancelled, unit drained fine, op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8750AWS
Near Wickliffe, OH 44092
Eric M.
Job Details: 03/22/2017
Comp that the counter was very hot, dishes did not clean dishes, and melted plasticware. Cust has already ordered a new dishwasher fm Snow Bros. which will be delivered and installed tomorrow. Tested across st1 - st3 heater relay on board, the heater relay is closed, causing the heater to stay on when door closed. Also, the latch/handle assy, and tabs on the user interface are broken. Needs control board, heater, handle/latch assy, console, lower wash arm, and basket replaced. Disabled pwr to control board to make safe. The console has been discontinued and is no longer available, unit non-repairable., Job Cmpltd,
We serviced a
KITCHENAID MICROWAVE
Model KHMS2056SBL0
Near Mentor, OH 44060
Dan H
Job Details: 03/22/2017
Installed new door, op test good , Job Cmpltd
We serviced a
WHIRLPOOL MICRO OVEN
Model WMH32L19AS1
Near Willoughby, OH 44094
Gail V.
Job Details: 03/22/2017
Comp that the time display was switching over to a 24 hr clock vice the standard 12 hr clock, but the cust unplugged, plugged back in, set the time, now the time display is working fine. Ran thru svc tests iaw tech sheet, all passed, performed factory reset, set clock and verified that it was set to standard 12 hr clock display. Unable to find anything wrong with the unit, it is operating just as the manufacturer designed it to operate., Job Cmpltd,
We serviced a
GE RANGE
Model JGBP85AEB2AA
Near Cleveland, OH 44120
Dan H
Job Details: 03/22/2017
Customer complaint that oven is not heating, started bake for 350 degrees, ignitor did not glow, ignitor is recieving 120vac, unit needs new ignitor, installed new ignitor, op test good
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5LTAXVL01
Near Brooklyn Heights, OH 44131
Dan H
Job Details: 03/22/2017
Installed new ice maker, op test good , Job Cmpltd
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Brimfield, OH 44240
Robert A.
Job Details: 03/22/2017
Ran diognastics no codes, ran recal, good, tested valves, good, started normal wash, iunit filled and shut off, unable to start, c/b recieving 120vac, no heartbeat, needs c/b, ordrng 1 W10916226 (CONTROL), schdld next appmnt for 3/27 MON !,
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Brimfield Township, OH 44240
Robert A.
Job Details: 03/22/2017
Installed valve, ran recall, good, no water, unable to fully test, op test ok Ofr 2500001574, Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MGDX655DW1
Near Parma, OH 44129
Dan H
Job Details: 03/22/2017
Installed new coils, op test good, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube
We serviced a
KITCHENAID B/IN REFRIGERATOR
Model KSSC48QVS04
Near Mantua, OH 44255
Robert A.
Job Details: 03/22/2017
Installed thermistors, cust to watch, op test ok, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM02
Near Cleveland, OH 44139
Tim G.
Job Details: 03/22/2017
Customers complaint is that the user interface doesn't light up to change settings and the units dispenser is not working. Tested unit and found no response from the UI. Removed power from unit and checked all connections. All connections found good, reapplied power, op test good unit now working at full op. , Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Mentor, OH 44060
Dan H
Job Details: 03/22/2017
Customer complaint that unit shakes during use, ran diagnostics found f0e3(overload) and f0e5(off balance) error codes, ran drain and spin cycle with wet load, unit is not shaking abnormally, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent, unit is operating as designed, also noticed customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ,
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWS07
Near Beachwood, OH 44122
Tim G.
Job Details: 03/22/2017
Customers complaint is that the unit is not cooling in the fz section but ff is ok. Checked and found the compressor running abnormally loud and found a bullet valve already on the low side process tube from a prior company. Placed gagues on unit and found the low side reading at +24psi indicating a internal failure of the compressor. Unit needs compressor and a CFC tech. , ordrng 1 W10507884 (compressor), schdld next appmnt for 3/28 TUE ! [***],
We serviced a
MAYTAG WASHER
Model MHW5100DW0
Near Garrettsville, OH 44231
Tim G.
Job Details: 03/22/2017
Customers complaint is that the unit is leaking from the cap of the drain pump and that the clothing will not spin out completly. Checked unit and found a F5E4 door not opened between cycles and a F5E2 door lock error. Checked the door lock function and found ok. Checked the pump area and found leaking. Uniit needs pump asm and tech also found service pointer W10913408 for wet clothing at the end of the cycle stating to replace the ACU. Checked the power supply and found the outlet to have an open ground and hot and neautral reversed. Customer to have taken care of before repair is completed. , ordrng 1 W11029844 (Acu) and 1 WPW10605427 (pump-water), schdld next appmnt for 3/27 MON 1-4,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAE00
Near North Ridgeville, OH 44039
Paul H.
Job Details: 03/22/2017
Checked temps and ice maker fan operation, all good, checked ice maker errors, E5-timed ice making, this means a problem with the IM thermistor (part of IM), ordering IM, ordrng 1 WPW10764668 (icemaker)
Near Cleveland, OH 44122
Tim G.
Job Details: 03/22/2017
Whirlpool washer WTW5000DW1, Customers compliant is that the unit doesnt always unlock at the end of the cycle. Checked unit for errors and found nothing stored. Tested the lock several times and was unable to produce failure. Tested a self test, op test
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF505ESS00
Near North Ridgeville, OH 44039
Paul H.
Job Details: 03/22/2017
Replaced RC door and adjusted, customer did not receive new nameplate, reordering, customer will install, no return visit neccessary., ordrng 1 W10839793 (nameplate)
We serviced a
MAYTAG WASHER
Model MVWC555DW0
Near Sheffield, OH 44054
Paul H.
Job Details: 03/22/2017
Unit purchased from Aaron's, two year warranty, ran diagnostics, no errors, ran test cycle, cutout mid cycle, needs a control board, ordering, ordrng 1 W10685236 (cntrl-elec
We serviced a
MAYTAG DRYER
Model MEDC300BW0
Near Elyria, OH 44035
Paul H.
Job Details: 03/22/2017
Replaced start switch, problem persists, called Techline, spoke with Mike, said centrifugal stuck on motor, ordering motor and blower, need replacement tool for blower, ordrng 1 279827 (motor!dryer) and 1 WP694089 (wheel)
We serviced a
WHIRLPOOL WASHER
Model WFW72HEDW0
Near Wellington, OH 44090
Paul H.
Job Details: 03/22/2017
Unit consistently has F3E1, model meets pointer W10803528, butserial is out of range, checked pressure hose, good no kinks, blockages, or holes, spoke with GS, ordering airtrap as well as pressure switch, ordrng 1 WPW10448876 (switch-wl) and 1 WPW10626116 (trap
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BW
Near Cleveland Heights, OH 44106
Jeff M
Job Details: 03/22/2017
Technical Service Pointer #: W10878790 Service bracket kit is required for The repair of the glass door
We serviced a
MAYTAG WASHER
Model MVWC425BW0
Near Parma, OH 44129
Jeff M
Job Details: 03/22/2017
Remove the enter drum from the washer and realize the gearcase that was ordered was incorrect it is a long shaft your case I need a short shaft gear case. Re-ordering the gear case from Marcone display picture shows a short shaft gear case.
We serviced a
WHIRLPOOL HOOD
Model UXT4230ADS2
Near Seven Hills, OH 44131
Jeff M
Job Details: 03/22/2017
Selector switch for the fan the shorted out see picture needs new selector switch, ordrng 1 WPW10395126 (SWITCH )
We serviced a
WHIRLPOOL RANGE
Model RF367LXKQ
Near Brecksville, OH 44141
Jeff M
Job Details: 03/22/2017
The infinite switch has failed contacts in the front left infinite switch between the black and blue wire Are welded closed needs a new switch, ordrng 1 WP3149400 (SWITCH
We serviced a
WHIRLPOOL MICROWAVE
Model KMHC319ESS0
Near Brecksville, OH 44141
Jeff M
Job Details: 03/22/2017
The liner of the door starting to separate. Also if you shake the door you can hear a bunch of plastic pieces rattling around on the inside. Needs new microwave door
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW0
Near Garfield Heights, OH 44125
Jeff M
Job Details: 03/22/2017
User interface is completely locked but it is receiving power the power button is the only button that actually works needs a new user interface and main control, ordrng 1 W10812421 (CONTROL) and 1 W10858298 (UI),
We serviced a
IKEA DISHWASHER
Model IUD8500BX1
Near Parma, OH 44129
Chad P.
Job Details: 03/22/2017
No stored faults in system. Found filter coveed in debris. Cust cleaned. Ran service test mode. Operations normal at this time. Found wheels on lower rack coming off. Needs all wheels on lower rack replaced. Advised to use as normal and if issues continue please tell returning tech for wheel install appt. , ordrng 4 W10195416V (WHEEL)s,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Middleburg Heights, OH 44130
Chad P.
Job Details: 03/22/2017
Found upper gasket still not sealing. Tried to flip gasket and conform. Op test no good. Found when gasket was removed that bother upper and lower door is slightly deformed causing upper door to not mate with cabinet properly. Tech attempted to adjusted door several ways. No good. Unit needs door replaced
We serviced a
WHIRLPOOL MICRO OVEN
Model WMH53520CS6
Near Columbia Township, OH 44028
Chad P.
Job Details: 03/22/2017
Found interlocks failing. Intermittently showing open and close door and light not working. Needs interlocks replaced. , ordrng 1 W10450407
We serviced a
WHIRLPOOL RANGE
Model WFG231LVS0
Near Cleveland, OH 44104
Dan H
Job Details: 03/22/2017
Customer complaint that oven is not heating, started bake for 350 degrees, ignitor did not glow, ignitor is recieving 120vac, unit needs new ignitor,
We serviced a
WHIRLPOOL WASHER
Model WTW7000DW1
Near Westlake, OH 44145
Brian B
Job Details: 03/22/2017
that the unit sounds like an airplane. Ran a rinse and spin cycle. Found bearing noise coming from the gearcase. gearcase needs to be replaced. Office to order part., ordrng 1 W10811956 (GEARCASE
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ02
Near Westlake, OH 44145
Brian B
Job Details: 03/22/2017
CC that the bins for the door does not fit. Found 3 gallon size bins. 2 of the bins do not fit RtH french door. Part look up is only showing the gallon bin. Called marcone, Mike, to reseach the part.marcone will call office with answer. When correct part # is found, office to order 2 bins and ship to customer.
Near Beachwood, OH 44122
Tim G.
Job Details: 03/22/2017
Whirlpool refrigerator GB2FHDXWS07, Customers complaint is that the unit is not cooling in the fz section but ff is ok. Checked and found the compressor running abnormally loud and found a bullet valve already on the low side process tube from a prior com
Near Cleveland, OH 44139
Tim G.
Job Details: 03/22/2017
Whirlpool refrigerator WRX735SDBM02, Customers complaint is that the user interface doesn't light up to change settings and the units dispenser is not working. Tested unit and found no response from the UI. Removed power from unit and checked all connecti
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Concord Township, OH 44077
Eric M.
Job Details: 03/22/2017
Cust showed pop and delivery receipt, delivered on 3/31/16, using that as pd. Comp that when they came back fm vacation, cust turned the water supply on, and set the bale arm on im to the down/on position, and the im did not make ice for 3 weeks, but now is making ice, and the bucket is 1/2 full of ice now (see pic). Init svc test iaw tech sheet, all tests passed, set defrost cycle to fixed 8 hr defrost. Took out of svc test. Force cycled im, im harvested the ice that was in the mold and filled. Unable to find anything wrong with the unit or the im, it appears that everything is operating just as it was designed to operate by the manufacturer., Job Cmpltd,
Near Garrettsville, OH 44231
Tim G.
Job Details: 03/22/2017
Maytag washer MHW5100DW0, Customers complaint is that the unit is leaking from the cap of the drain pump and that the clothing will not spin out completly. Checked unit and found a F5E4 door not opened between cycles and a F5E2 door lock error. Checked th
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDT00
Near Perry, OH 44081
Arthur V
Job Details: 03/21/2017
Cust complaint of a high pitched noise when running. Cycled unit on. All sounds normal--- both fans running. And compressor is also. Noise customer complaining about is the compressor humming as it runs. Noise is normal. Advised customer who wanted it documented that she felt it was too loud----temps good. Op test good ---, Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KDFE304DBL0
Near Perry Township, OH 44081
Arthur V
Job Details: 03/21/2017
Replaced all parts listed. Op test good. Advised customer to run a clean cycle before using. , Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6FDRXXQ01
Near Perry Township, OH 44081
Arthur V
Job Details: 03/21/2017
Replaced ice maker. Op test good. Unit cycled and filled , Job Cmpltd,
We serviced a
MAYTAG DRYER
Model LDG7304AAE
Near Ashtabula, OH 44004
Arthur V
Job Details: 03/21/2017
Replaced drum rollers and idler pulley. Op test good , used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
FRIGIDAIRE RANGE
Model FGF348KCN
Near Ashtabula, OH 44004
Arthur V
Job Details: 03/21/2017
Replaced parts listed. Op test good. Advised cust about leaving heavy amounts of grease on cooktop and that it could be a fire hazard , Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model MEDB835DW3
Near Jefferson, OH 44047
Arthur V
Job Details: 03/21/2017
Advised cust that start button needs to be held in until dryer starts. Tested many times. Could not duplicate issue Unit started each time. Cust tried several times to start unit started. Cust to call for service again if unit fails to start Advised cust about foil style vents and fire hazards associated with using them , Job Cmpltd
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Shalersville Township, OH 44266
Tim G.
Job Details: 03/21/2017
Customers complaint is that the unit is not washing/ getting all the clothing wet. Checked unit for errors and found none stored. Educated customer on loading, detergent use, amd cycle selection. Unit found working by design. , Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW00
Near Atwater, OH 44201
Tim G.
Job Details: 03/21/2017
Customers compliant is that the unit is not keeping things frozen on the door of the fz section and freezing the items in the bottom of the ff. Checked temps and found 0 degs in the ff and 34-38 in the ff. Checked and found the ff to have a lot of items in it blocking the airflow. Instructed the customer on loading and that there needs to be room on the sides and the back of the unit in order for the cold air to fall properly. Unit is working as designed. , Job Cmpltd
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADW5
Near Atwater, OH 44201
Tim G.
Job Details: 03/21/2017
Customers complaint is that the unit will not drain. Tested a drain cycle and found the pump not turning on. Checked all connections and found the connection at the board loose. Secured connection, op test good. Customer is using several different hose connections for the drain and the water supply. Advosed to contact a plumber to correct. , Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB755DW0
Near Eastlake, OH 44095
Eric M.
Job Details: 03/21/2017
We serviced a
KITCHENAID REFRIGERATOR
Model KSRL25FRSS04
Near Wickliffe, OH 44092
Eric M.
Job Details: 03/21/2017
Comp never stopped running, until just prior to me walking in the door, and he said it never seems to go into defrost, but it has since he called for the appointment. Upon arrival, nothing running, after i closed the door fm getting the pic of the model and sn, heard the compressor and fans come on. Put into svc test iaw tech sheet, all tests passed, including the defrost heater. There was a bit of ice build up on the front of the evaporator, but no enough to restrict airflow to the ff compartment, and there was good airflow fm the fz to ff compartment. Unable to find anything wrong with the unit, it appears to be operating just as it was designed to operate by the manufacturer. Saddle valve attatched (see pic), advised cust of the flooding hazard associated with that type of valve and recommended he have a licensed plumber install a 1/4 inch inline valve., Cllctd $96.25 cash, Job Cmpltd,
We serviced a
KENMORE FREEZER
Model 253.44733102
Near Kirtland, OH 44094
Eric M.
Job Details: 03/21/2017
Comp every time door was opened, water would leak fm the rh side, and items were thawing out, so they turned the temp setting up to max and now everythjng is freezing. Checked ice maker, mold is corroded, force cycled ice maker, heater not coming on, removed ice maker, found mold heater open, going to need the ice maker replaced. As for any leaking, none found, drain line clear. Quoted $98 labor to replace the ice maker. Repair declined, estimate only.