Service History 728

We serviced a
FRIGIDAIRE STACK W/D
Model FEX831FS4
Near Aurora, OH 44202
Robert A.
Job Details: 12/04/2017
Installed drain pump, tested unit, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd,
We serviced a
106.56244400 kitchenaid
Model refrigerator
Near Mentor, OH 44060
Jeff M
Job Details: 12/04/2017
, The units optics are flashing 2x faulty optics code. Water valve in the rear for the water dispenser is receiving 120 V AC but the valve is not opening; ordrng 1 W10757851 (cntrl-elec) and 1 W10822681 (WATER VALVE)
We serviced a
WHIRLPOOL OTR MICROWAVE
Model UMV1160CS3
Near Streetsboro, OH 44241
Gail V.
Job Details: 12/04/2017
, Installed door switches, tested unit, op test ok; Job Cmpltd,
We serviced a
KDTM354DSS4 kitchenaid
Model dishwasher
Near Wellington, OH 44090
Paul H.
Job Details: 12/04/2017
Removed glass from sump, ensured it was all removed, started a cycle, canceled and drained, drained fine, op test ok.; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Bainbridge Township, OH 44023
Tim G.
Job Details: 12/04/2017
Complaint that the unit makes noise and that a different service company was out and stated it was the compressor. Checked unit over and customer had a recording of the sound. Tech verified the sound and found the unit needing the compressor. This is the wise motion compressor that contains a plastic internal discharge line and the unit will be best assembled with lokring. Placing note for office to assign to RA. ; ordrng 1 W11025999 (COMPRESSOR KIT), schdld next appmnt for 12/14 THU ! [***],
We serviced a
WFW87HEDW0 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44105
Corina B
Job Details: 12/04/2017
CC that the detergent is running down the front on the door. Cleaned out bellow and the door, had hair build up. Ran a normal load with no detergent and the unit filled with soap advised cust to use 1-2 tablespoons of detergent. No leaks. Optest ok.; Job Cmpltd
We serviced a
LTE5243DQB WHIRLPOOL
Model WASHER/DRYER
Near Mayfield Heights, OH 44124
Corina B
Job Details: 12/04/2017
CC that the washer is ripping the clothing. Removed the agitator did not see any cracks or anything broken. Found the agitator is away from the basket. Can not move unit out its in a tight spot. Will need 2 tech. Called GS to order the shaft, clutch, drive tube, and block. ; ordrng 1 285785 (clutch) and 1 3360629 (gear case) and 1 W10820043 (brake & drive tube) and 1 WP389140 (block), schdld next appmnt for 12/12 TUE
We serviced a
MAYTAG RANGE
Model MET8720DH01
Near Brooklyn, OH 44144
Tim G.
Job Details: 12/04/2017
Complain that the customer used foil to line the liner to prevent over spill mess. Advised the customer that in the owners manual on page 11 it states that by using foil to line the liner it can and may cause permanent damage to unit" line is now not covered under the warranty. The customer states that she never had time to read the manual. Took pick of unit and advised the customer that the unit is still useable but the life span o the liner may be lessened. ; Job Cmpltd,
We serviced a
WFW87HEDW0 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44105
Corina B
Job Details: 12/04/2017
CC that the detergent is running down the front on the door. Cleaned out bellow and the door, had hair build up. Ran a normal load with no detergent and the unit filled with soap advised cust to use 1-2 tablespoons of detergent. No leaks. Optest ok.; Job Cmpltd
We serviced a
KUDC10FXSS5 KITCHENAID
Model DISHWASHER
Near WARRENSVL HTS, OH 44122
Corina B
Job Details: 12/04/2017
Replaced the control, the UI and the lower wheels on the rack. Brought the core back for return. Ran a normal cycle. Optest ok. ; Job Cmpltd
We serviced a
MFI2665XEB7 MAYTAG
Model REFRIGERATOR
Near Euclid, OH 44119
Corina B
Job Details: 12/04/2017
CC that the ice is not coming out in cubes. Checked the cube and crushed. Coming out as designed. Advised cust if there any crushed ice left in the auger that the crush will still come out before the cube. Optest ok. ; Job Cmpltd
We serviced a
WDT970SAHV0 WHIRLPOOL
Model DISHWASHER
Near Wickliffe, OH 44092
Corina B
Job Details: 12/04/2017
CC that the spray arms are not moving. Placed 4 cups in the upper rack facing up, on a normal wash. Cups filled with water. Running as designed. Optest ok. ; Job Cmpltd
We serviced a
KRMF706ESS01 KITCHENAID
Model REFRIGERATOR
Near Parma, OH 44134
Dan H
Job Details: 12/04/2017
Customer complaint that unit is not cooling properly, fresh food section temperature at 50 degrees, freezer section temperature at 15 degrees, evaporator fans are running, compressor and condenser fan are running, found fresh food section evaporator frozen solid, defrosted, found thermistor installed in wrong position, corrected, op test good ; Job Cmpltd
We serviced a
JDB8200AWS0 jennaire
Model dishwasher
Near Timberlake, OH 44095
Jeff M
Job Details: 12/04/2017
The unit has a 4-1 control fault. Needs new controls ; ordrng 1 W10473198 (cntrl-elec) and 1 WPW10418326 (UI),
We serviced a
WHIRLPOOL DISHWASHER
Model WDF320PADW3
Near North Royalton, OH 44133
Tim G.
Job Details: 12/04/2017
Complaint that the unit is not drying the dishes. Checked and found the element open (see pic). Unit needs element. ; ordrng 1 W10518394 (heater), schdld next appmnt for 12/13 WED !,
We serviced a
GE WASHER/DRYER
Model GUD27ESSJ0WW
Near Seven Hills, OH 44131
Tim G.
Job Details: 12/04/2017
Complaint that the unit is causing the clothing to have an odor to them when done. Customer told Tech that she is using 2 full cap fulls of detergent. Advised the customer that by using to much detergent that it starts to build up and could cause mold to start to grow. Tech advised customer to use no more than two tbls of detergent and to run the longest cycle with afresh to clean the unit out. Unit found to be working at normal op. ; Job Cmpltd,
We serviced a
WDT750SAHZ0 whirlpool
Model dishwasher
Near Mentor, OH 44060
Jeff M
Job Details: 12/04/2017
The ui is not responding on normal and start the rest of the buttons do work it’s new UI; ordrng 1 W11192367 (UI)
We serviced a
WGD5000DW3 whirlpool
Model dryer
Near Elyria, OH 44035
Paul H.
Job Details: 12/04/2017
Set unit to timed dry high heat and observed four cycles, heat on approximately a minute, heat off about 1 minute 10 seconds, inlet temp around 140, exhaust temp around 115, spot on for a gas dryer, advised that venting to outside should be thoroughly cleaned with a brush twice annually. Op test ok.; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Parma, OH 44134
Tim G.
Job Details: 12/04/2017
Complaint that the unit is not completing the clycle. Checked unit for errors and found a stored F7E7 motor unable to reach target rpm and F8E1 long/no fill. Checked units fill and found the hot water turned off causing the issue. Tested a empty spin and found good speed. Tech noticed the customer was using a lint catch on the drain hose. Advised the customer that if the unit doesn’t drain fast enough the unit will not spin to a full speed. Tested drain and spin and found a good spin. Cust has a foil accordion style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.; Job Cmpltd,
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Elyria, OH 44035
Paul H.
Job Details: 12/04/2017
When plugged in unit, unit resumed flood mode, allowed for ten minute timeout, ran diagnostics, f5e1 lid switch was only saved fault, cleared and ran an auto test, tested fine, op test ok, explained flood mode to customer; Job Cmpltd
We serviced a
JENN-AIR RANGE
Model JES9800CA01
Near Seven Hills, OH 44131
Tim G.
Job Details: 12/04/2017
Complaint that the lf switch on indicator light isn’t working. Checked and found L1 and P1 not closing causing the issue. The other complaint is that the rf dual burner outer ring is not working. Checked and found the outer ring open. Unit needs element and infinite switch. ; ordrng 1 WP74008940 (switch- in. LF) and 1 WP74010824 (switch- el. RF) and 1 WPW10275049 (elmnt-surf), schdld next appmnt for 12/11
We serviced a
MEDX655DW1 WHIRLPOOL
Model DRYER
Near Amherst, OH 44001
Paul H.
Job Details: 12/04/2017
Start switch was snapped into retainer, corrected and tested, op test ok; Job Cmpltd,
We serviced a
MVWB835DW3 MAYTAG
Model WASHER
Near Sheffield Lake, OH 44054
Paul H.
Job Details: 12/04/2017
Ran diagnostics, no stored errors, ran test 51, noticed water level is way too low, ordering a control board; ordrng 1 W11112658 (CONTROL ),
We serviced a
KMHS120ESS5 KITCHENAID
Model MICRO OVEN
Near Avon Lake, OH 44012
Paul H.
Job Details: 12/04/2017
Strong smell of ozone inside unit, disassembled and visually inspected electronic components, evidence of insulation “blow-out” on HV transformer, short exist, needs transformer; ordrng 1 W10880342 (HV TRANSFORMER),
We serviced a
WRF757SDEM01 WHIRLPOOL
Model REFRIGERATOR
Near Concord Township, OH 44060
Jeff M
Job Details: 12/04/2017
The unit is not making ice fiber optics tested good the ice make has a lil bit of ice in the unit itself. Needs a new ICEMAKER ; ordrng 1 W10917790 (ICE MAKERS),
We serviced a
GTW330ASK0WW GE
Model WASHER
Near Parma Heights, OH 44130
Dan H
Job Details: 12/04/2017
Installed new gearcase, op test good ; Job Cmpltd
We serviced a
MGDC415EW1 WHIRLPOOL
Model DRYER
Near Willowick, OH 44095
Corina B
Job Details: 12/04/2017
CC that the handle is broken, the back of the unit has orange color marks. Used a green scrubber pad on the back of the unit, did not come off. It's a cosmetic. Called GS to order part. Cust can install part. ; ordrng 1 W10861225 (handle)
We serviced a
WDF520PADM7 WHIRLPOOL
Model DISHWASHER
Near Painesville, OH 44077
Jeff M
Job Details: 12/04/2017
The sump housing is broken. Needs a new assy.; ordrng 1 W11025157 (SUMP ASSY.),
We serviced a
MEDC215EW1 MAYTAG
Model DRYER
Near Brooklyn, OH 44144
Dan H
Job Details: 12/04/2017
Installed power cord, unit is operating as designed ; Job Cmpltd
We serviced a
KFIS27CXMS5 WHIRLPOOL
Model REFRIGERATOR
Near Brook Park, OH 44142
Dan H
Job Details: 12/04/2017
Customer complaint that unit is not making enough ice, ice bin is half full, ice maker optical sensors are reading that the bin is full or not present, bin is not full and is installed, unit needs new ice level sensors; ordrng 1 W10870822 (cntrl-elec) and 1 W10898445 (cntrl-elec), schdld next appmnt for 12/11 MON
We serviced a
MVWB835DW1 MAYTAG
Model WASHER
Near North Olmsted, OH 44070
Chad P.
Job Details: 12/04/2017
Cc that unit is not spinning out and leaving a white residue on clothing. Unit stored several faults for o.b. Load. Cleared faults. Ran calibration and then normal wash. No suds from excessive suds. Found service pointer for residue issue. Needs kit installed.Cust does not have time off work left. Please set install for last call of the day. He works 5 min away. ; ordrng 1 W11111453 (CNTRL ),
We serviced a
KSEG700EWH0 kitchenaid
Model range
Near Avon, OH 44011
Alice M.
Job Details: 12/04/2017
Reset power to unit. Display came back on. Ran bake at 350 and left heat cycle. Op test ok.
We serviced a
MVWX655DW0 maytag
Model washer
Near Carlisle Township, OH 44044
Paul H.
Job Details: 12/04/2017
Ran diagnostics, F9E1 long drain, cleared and ran a test cycle, went through fine, drained fine, no codes, op test ok. Discussed with customer.
We serviced a
WTW5000DW1 whirlpool
Model washer
Near Rock Creek, OH 44084
Jeff M
Job Details: 12/04/2017
Put unit is diagnostics mode unit had no codes ran a calibration cycle unit tested good; Job Cmpltd
We serviced a
KEBS207DBL10 kitchenaid
Model wall oven
Near Westlake, OH 44145
Chad P.
Job Details: 12/04/2017
Found lower oven door hinges are weak. Needs both replaced. ; ordrng 2 WP4455525 (HINGE)s,
We serviced a
MVWB765FW1 maytag
Model washer
Near Westlake, OH 44145
Chad P.
Job Details: 12/04/2017
Ran unit with load on delicate wash. Sounds and operations are used on options. Op test ok. ; Job Cmpltd
We serviced a
MAYTAG WASHER
Model MHW5500FW0
Near Olmsted Township, OH 44138
Macaulay G.
Job Details: 12/04/2017
Customer had already installed dispenser drawer. Cover/handle for drawer is cracked and needs replaced before damages further. Customer also mentioned about boot being full of water after completion of cycle. Found dog hair and lint clogging drain holes. Removed lint and hair. Drains ok now. Office to order handle. Customer will install.; ordrng 1 W11131702
We serviced a
WHIRLPOOL DISHWASHER
Model KUDS35FXSS9
Near Olmsted Falls, OH 44138
Macaulay G.
Job Details: 12/04/2017
Dishwasher will not power on. Relay on control board is shorted out as well as wiring harness being burnt. Both will need replaced. Customer will call in to advise.; JOB COMPLTD
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDE3
Near Berea, OH 44017
Macaulay G.
Job Details: 12/04/2017
Dishwasher functions properly. Customer had not been informed on how to properly use dishwasher. Instructed customer on proper use. ; Job Cmpltd,
We serviced a
AMANA REFRIGERATOR
Model ASI2275FRW00
Near Bay Village, OH 44140
Brian B
Job Details: 12/04/2017
CC that door handles do not stay on. Adjusted doors. Handles are damaged or manufactured wrong where set screws mount. When set screws are tightened, they slide off of shoulder screws.. Will need new handles and shoulder screws.. office to order. Customer can install. No return visit .; ordrng 2 W10210942A (handle)s and 4 WPW10288153 (SCREW)s
We serviced a
GE RANGE
Model JBP24W0H1WW
Near Lakewood, OH 44107
Brian B
Job Details: 12/04/2017
Found bake element burned out. Will need new element. Office to order part.; ordrng 1 WB44T10010 (unit asm bak), schdld next appmnt for 12/11 MON !,
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM5
Near Auburn Township, OH 44023
Robert A.
Job Details: 12/04/2017
Cust stated that it only leaked 1x, leveled unit, ran diagnostics, no codes, watched cycle, good, no leaks, poss too much soap, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM5
Near Auburn Township, OH 44023
Robert A.
Job Details: 12/04/2017
Cust stated that it only leaked 1x, leveled unit, ran diagnostics, no codes, watched cycle, good, no leaks, poss too much soap, op test ok; Job Cmpltd,
Near Auburn Township, OH 44023
Robert A.
Job Details: 12/04/2017
MAYTAG WASHER MVWC416FW Installed motor, ran recal cycle, good, ran spin, good, op test ok; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS5
Near Brecksville, OH 44141
Tim G.
Job Details: 12/04/2017
Complaint that the unit will not dissolve the detergent. Tested unit in a normal wash and found no water entering the unit. Checked the shutoff and found the water turned off. Opened shutoff and tested unit again this time finding unit to fill. Unit filled and began to wash, op test good. ; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Walton Hills, OH 44146
Tim G.
Job Details: 12/04/2017
Complaint that the unit will not complete the cycle. Checked the unit errors and found a F8E1 long/no fill error. No water supply to check fill but valves found to be working ok. Screens found clear and no cause of fault other than customer instruct. Unit ready for resale. ; Job Cmpltd,
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ01
Near Bedford, OH 44146
Tim G.
Job Details: 12/04/2017
Complaint that the door open indicator will not run off and the unit will not dispense water or ice. Checked unit and held shim up to door liner and found the liner to warped to install. Unit needs door. ; ordrng 1 W10855083 (DOOR), schdld next appmnt for 12/19 TUE !,
We serviced a
JENN-AIR RANGE
Model JES1450DS0
Near Solon, OH 44139
Tim G.
Job Details: 12/04/2017
Complaint that the unit has a large chip in the glass at the lf burner. Checked unit and found the glass not broken all the way through that would cause moisture in the burner area. Unit needs cook top. ; ordrng 1 W10738935 (cooktop), schdld next appmnt for 12/11 MON !,
We serviced a
KDTE254ESS2 kitchenaid
Model dishwasher
Near Grafton, OH 44044
Paul H.
Job Details: 12/04/2017
Wrong color door was ordered, ordering correct one; ordrng 1 W10900374 (DOOR-STAINLESS)
We serviced a
KRMF706ESS01 kitchenaid
Model refrigerator
Near Grafton, OH 44044
Paul H.
Job Details: 12/04/2017
, Replaced all parts ordered, however, mullion was not connected to door, tried to adjust and connection cover broke, ordering mullion and nameplate for FC door; ordrng 1 W10909682 (NAME PLATE) and 1 W11176246 (MULLION),
Near Conneaut, OH 44030
Jeff M
Job Details: 12/04/2017
MVWB725BW0 maytag washer The bearings have failed. The inner drum is being stubborn needs a hug assembly back right corner shock it’s not working properly. It’s not leaking yet. But by the time we get back it might be rps sensor will be needed; ordrng 1 W10247710 (washer,s
We serviced a
KDPE234GPS kitchenaid
Model dishwasher
Near Edgewood, OH 44004
Jeff M
Job Details: 12/04/2017
The complaint is the machines not washing I hope the machine to power water valve turned on during turns on some motor turns on everything appears to be working could’ve been something at installation; Job Cmpltd
We serviced a
WFE515S0EW0 whirlpool
Model range
Near Westlake, OH 44145
Chad P.
Job Details: 12/04/2017
Found trim not holding glass correctly. Tim is bowed. Needs trim replaced. ; ordrng 1 WP8523175 (TRIM),
We serviced a
WRF535SMBM00 whirlpool
Model refrigerator
Near Brook Park, OH 44142
Chad P.
Job Details: 12/04/2017
Installed drain pan and tube. Op test ok. ; Job Cmpltd
We serviced a
KSRW25CRSS03 KITCHENAID
Model REFRIGERATOR
Near North Royalton, OH 44133
Chad P.
Job Details: 12/04/2017
Found unit in very poor condition.Total no cool. All gas gone. High side checks good. Needs evap and compressor replaced. I.m. Optics faulty and cover broken, water valve is broken and drain pan is broken. Very very big job. 6 job count. Cfc tech only. As we need auth Cust was not rescheduled. Office to please contact Cust after ahs has made a decision. ; ordrng 1 W10309994 (compressor) and 1 W10408179 (water vavle asm) and 1 W10757851 (cntrl-elec, EMITTER) and 1 W10843121 (DRIER) and 1 WP2188823 (EVAP) and 1 WP2198587 (COVER) and 1 WPW10614158 (TRAY)
We serviced a
GHWN4250D1WW GE
Model WASHER
Near Geneva Township, OH 44041
Jeff M
Job Details: 12/04/2017
I put the machine in the drain andspin tested good put it in a normal cycle on the super load did not leak customers using too much soap in incorrectly loading machine unit tested good; Job Cmpltd,
We serviced a
GTW460ASJWW GE
Model WASHER
Near Jefferson Township, OH 44047
Jeff M
Job Details: 12/04/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
WRT318FMDB00 WHIRLPOOL
Model REFRIGERATOR
Near Conneaut, OH 44030
Jeff M
Job Details: 12/04/2017
Evap is leaking .5 amp drawl I can visually see Freon is either app and dryer; ordrng 1 W10836706 (EVAP) and 1 W10843121 (DRYER)
We serviced a
NTW4516FW1 WHIRLPOOL
Model WASHER
Near Williamsfield Township, OH 44093
Jeff M
Job Details: 12/04/2017
Well water. I took the hose off in the rear of the unit. The unit is not getting any cold water they need a plumber; Job Cmpltd,
We serviced a
MAYTAG REFRIGERATOR
Model MFT2776FEZ00
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 12/04/2017
Installed new wire harness with thermistor. Tests and operates correctly.; Job Cmpltd
We serviced a
MFI2670XEM0 MAYTAG
Model REFRIGERATOR
Near Cleveland, OH 44128
Corina B
Job Details: 12/04/2017
Replaced the fz gasket. Steamed the gasket out. Optest ok.; Job Cmpltd
We serviced a
WRX735SDBM00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44119
Dan H
Job Details: 12/04/2017
Customer complaint that unit is not cooling properly, fresh food section temperature at 47 degrees, freezer section temperature at 34 degrees, evaporator fan is running, evaporator has good frost pattern,compressor and condenser fan are running, outlet is correct now, unit needs new main control board; ordrng 1 WPW10614933 (cntrl-elec), schdld next appmnt for 12/11 MON
We serviced a
AMANA REFRIGERATOR
Model AFD2535DEB
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 12/01/2017
Thermal overload on compressor is clicking due to age and stress. Office to order starter.; ordrng 1 W10613606 (start-dev), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 12/11 MON 1-4,
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Avon, OH 44011
Macaulay G.
Job Details: 12/01/2017
Washer not spinning or draining out. Put into rinse and spin cycle, found that hot and cold water hoses were installed incorrectly. Swapped hoses. Diagnostics showed errors for overloading and oversuds. Advised customer to cut back on laundry soap and instructed on proper loading of washer.; Job Cmpltd,
We serviced a
WHIRLPOOL FREEZER
Model WZF79R20DW00
Near Lorain, OH 44053
Macaulay G.
Job Details: 12/01/2017
Spoke with tech line about unit. Spoke to Tibor from whirlpool 7720693214. Informed him that unit is cooling properly but still has alarm on. He advised to replace control again, as well as both thermistors. Office to order control box and both thermistors.; ordrng 1 W10812030 (contrl-box) and 1 WPW10383615 (thermistor) and 1 WPW10384183 (thermistor), schdld next appmnt for 12/11 MON !,
We serviced a
GE REFRIGERATOR
Model PYE23KSDCSS
Near Sheffield, OH 44054
Macaulay G.
Job Details: 12/01/2017
Fresh food section evaporator was not defrosting. Defrost heater and thermostat test ok. Called GE techline, they had me go through diagnostics. Found thermistor was not accurate. Office to order heater harness for fresh food section.; ordrng 1 WR23X23626 (heater harness ff), schdld next appmnt for 12/11 MON 8-11,
We serviced a
WHIRLPOOL WASHER
Model WTW5500XW0
Near Rocky River, OH 44116
Brian B
Job Details: 12/01/2017
CC that machine will not go through cycle. Ran diag, f7e7, motor unable to reach rpm and f7e1, basket speed fault. Spin basket. Gearcase Bearings have failed. Will give est. customer does not want to repair. Do not order parts..; , Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8959SFZ4
Near Rocky River, OH 44116
Brian B
Job Details: 12/01/2017
Pulled machine. Replaced upper tracks.. ran test cycle. Op test ok.; Job Cmpltd,
We serviced a
AMANA DRYER
Model NED4655EW1
Near North Olmsted, OH 44070
Brian B
Job Details: 12/01/2017
Drum not turning. Replaced broken belt and worn drum rollers and idler pulley. Tested machine. Optest ok.; used 1 341241 (BELT), 1 349241T (ROLLER KIT), and 1 WP691366 (PULLEY DRIVE) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAM02
Near Westlake, OH 44145
Brian B
Job Details: 12/01/2017
Used steamer to cut through massive ice buildup. Customer did not defrost..Replaced evap motor and harness. Due to all the ice, damper motor is broken and rusted out and cover is broken. Will need to replace damper and evap cover. Office to order parts.; ordrng 1 WPW10248595 (DAMPER) and 1 WPW10501260 (EVAP COVER), schdld next appmnt for 12/11 MON !,
We serviced a
JGRP20BEJ1BB GE
Model WALL OVEN
Near Warrensville Heights, OH 44128
Corina B
Job Details: 12/01/2017
CC that the bake is not heating. Found the ignitor is weak will need a new igniter. Called GS to order part. Used igniter yesterday from t/s. Cust does not want to fix and is canceling the insurance.
We serviced a
MAYTAG REFRIGERATOR
Model MFT2776DEM00
Near WARRENSVL HTS, OH 44122
Robert A.
Job Details: 12/01/2017
Frz 5, ff37, set at 37and 0, checked ff evap, good, light frost, ran diagnostics, ran test 4, fans running, ff evap light frost, frz evap light frost, working correct, checked thermistors good, no error codes, ice bin full, working as designedOp test ok Note cust very unhappy with unit Please check history; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6SDRXXY07
Near Aurora, OH 44202
Robert A.
Job Details: 12/01/2017
Found evap drain clogged/frozen, checked i/m, cycling continuoisly, neet calling for water, replaced i/m, cleared drain, replaced, op test okDrain part code s38253Cust has a plastic waterline attached to refrigerator (see pic), explained the flooding hazard associated with this type of waterline and advised cust to replace with a copper waterline to prevent flooding.; used 1 W10619951 (TUBE-DRAIN), and 1 W10882923 (ICE MAKER ASSY92.80) from stock, , Job Cmpltd,
We serviced a
WRF989SDAM00 WHIRLPOOL
Model REFRIGERATOR
Near Seven Hills, OH 44131
Corina B
Job Details: 12/01/2017
CC that the unit is not cooling. Ff 42 fz 32 removed the ff and the fz evap cover. The ff has little frost pattern at the RT hand corner the father evap has a frost/ice pattern at the top RT hand corner. Can not find any dye on the evap, compressor, the condenser or the filter. The fans are running. Called t/l Kevin file # 7720694765 want to recharge the system to see if there is a leak. And to check individual line to see if it's in the inside line. Called GS to have sr tech with me. ; schdld next appmnt for 12/11 MON
We serviced a
WDRR2500K4WW GE
Model WASHER
Near Cleveland, OH 44102
Dan H
Job Details: 12/01/2017
Installed new agitator, op test good ; Job Cmpltd
We serviced a
WFE515S0EB0 WHIRLPOOL
Model RANGE
Near Cleveland, OH 44111
Dan H
Job Details: 12/01/2017
Customer complaint that oven gets very hot and starts to smoke, started bake for 350 degrees, smelled burning smell, no evidence of electrical burning, found a pile of dog food burning in panel next to oven(see pic), removed, op test good ; Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW4
Near Aurora, OH 44202
Robert A.
Job Details: 12/01/2017
Ran diognastics, locked rotor, found rotor melted into plastic drain pan, freed, lowered legs, ran test 51, all passed, ran quick wash, op test ok; Job Cmpltd,
We serviced a
MAYTAG DISHWASHER
Model MDB7600AWB
Near Chagrin Falls, OH 44023
Robert A.
Job Details: 12/01/2017
Found motor humming, needs wash motor asmCust to replace; ordrng 1 6-919922 (MOTOR 233.86) and 1 WP6-919539 (SEAL KIT60.15), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
KITCHENAID WALL OVEN
Model KEBC101KBL0
Near Chagrin Falls, OH 44023
Robert A.
Job Details: 12/01/2017
Ran diognstics, f5 e5, no such code, needs control bd, Found cooling fan siezeg, t stat open, control/membrane nlaCust to replace; ordrng 1 4453163 (C/B 239.55 NLA) and 1 8300863 (MENBRANE131.10 NLA) and 1 WP9759242 (T STAT68.79) and 1 WPW10176670 (FAN128.65), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, job compltd
We serviced a
WHIRLPOOL MICROWAVE
Model KMHS120ESS2
Near Bainbridge Township, OH 44023
Robert A.
Job Details: 12/01/2017
Found bottom light bulb open, but receiving power, replaced fuse, needs light bulbCust to install; ordrng 1 8206232A (LIGHT BULB), used 1 W10138793 (FUSE, MICROWAVE) from stock, job compltd
We serviced a
JENN-AIR RANGE
Model JDR8895AAW
Near Solon, OH 44139
Robert A.
Job Details: 12/01/2017
Found ui not responding correctly, short in clock asm, needs replaced Unable to test any further; ordrng 1 WP5701M796 (CLOCK ASM341.88), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 12/11 MON !,
We serviced a
WMH31017FB0 WHIRLPOOL
Model MICROWAVE
Near Avon Lake, OH 44012
Dan H
Job Details: 12/01/2017
Installed new cams and switches, op test good ; Job Cmpltd
We serviced a
MVWB835DC2 MAYTAG
Model WASHER
Near Brooklyn, OH 44144
Corina B
Job Details: 12/01/2017
CC that the clothes are not getting wet and white spots on clothes. Advised cust 6-8 bath towels equals a load and 1-2 tablespoons of detergent. ran a normal load and a drain and spin with 6 towels. Optest ok. ; Job Cmpltd
We serviced a
KDTE234GPS0 KITCHENAID
Model DISHWASHER
Near Seven Hills, OH 44131
Corina B
Job Details: 12/01/2017
CC that the detergent is not dissolving. Ran diag 2-1 Ran a calibration. The pump and motor is just humming. Will need a new pump and motor. Called GS to order part. ; ordrng 1 W11085683 (PUMP AND MOTOR), schdld next appmnt for 12/11 MON
We serviced a
KUWL304ESS kitchenaid
Model refrigerator
Near North Royalton, OH 44133
Chad P.
Job Details: 12/01/2017
Unit not plugged in on arrival. Plugged unit is. No abnormal noises. Possible ice built up into fan blade and by defrosting it the issue was resolved. ; Job Cmpltd
We serviced a
KDRS483VSS kitchenaid
Model range
Near North Royalton, OH 44133
Chad P.
Job Details: 12/01/2017
Unit is working correctly at this time. Tested cook top several times. Unable to doplicate. Made slight adjustment to burner caps. Advised on reignition. Op test ok. ; Job Cmpltd
We serviced a
MER8800FZ1 MAYTAG
Model RANGE
Near Middleburg Heights, OH 44130
Chad P.
Job Details: 12/01/2017
Ran bake. Tech was able to duplicate noises. These noises are normal. It is the oven expanding and contracting. Advised noises will likely reduce over time. Op test ok. ; Job Cmpltd,
We serviced a
WRT311FZDW00 WHIRLPOOL
Model REFRIGERATOR
Near Mentor-on-the-Lake, OH 44060
Jeff M
Job Details: 12/01/2017
Service Pointer - W10909369 (Inadequate Temperatures) I adjusted the positioning of the thermostat unit should test good ; Job Cmplt
We serviced a
MER8800FZ1 MAYTAG
Model RANGE
Near Middleburg Heights, OH 44130
Chad P.
Job Details: 12/01/2017
Ran bake. Tech was able to duplicate noises. These noises are normal. It is the oven expanding and contracting. Advised noises will likely reduce over time. Op test ok. ; Job Cmpltd
We serviced a
IA50208 MAYTAG
Model WALL OVEN
Near Mayfield Heights, OH 44124
Jeff M
Job Details: 12/01/2017
The unit was not lighting. The ignitor was open. Replaced with ts unit op tested good ; used 1 12400035 (IGNITOR) from stock, Job Cmpltd,
We serviced a
NOMODELNUMBER JENN-AIR
Model RANGE
Near Solon, OH 44139
Corina B
Job Details: 12/01/2017
Replaced the UI. Heated oven to 350*. Optest ok. Job Cmpltd
We serviced a
JB850SP2SS GE
Model RANGE
Near Solon, OH 44139
Corina B
Job Details: 12/01/2017
CC that the back left burner is not working. Checked the switch, good. Checked the element 30ohms. Checked the voltage to the burner 240v. Burner was heating. Will need a new switch. Called GS to order part. Cust can install part. ; ordrng 1 WB24T10146 (range surface element)
We serviced a
MMV4205FZ0 MAYTAG
Model MICROWAVE
Near Avon Lake, OH 44012
Dan H
Job Details: 12/01/2017
Installed new cams and switches, op test good ; Job Cmpltd
We serviced a
WED9500TW3 MAYTAG
Model DRYER
Near Avon Lake, OH 44012
Dan H
Job Details: 12/01/2017
We serviced a
DU920PFGZ3 WHIRLPOOL
Model DISHWASHER
Near Parma, OH 44129
Chad P.
Job Details: 12/01/2017
Found bottom of sprayer broken off. Sprayer is NLA. Unit non repairable. ; ordrng 1 3384367 (spray arm,upper, NLA )
We serviced a
KDTE404DSS0 KITCHENAID
Model DISHWASHER
Near Chester Township, OH 44026
Jeff M
Job Details: 12/01/2017
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WRS325SDHZ WHIRLPOOL
Model REFRIGERATOR
Near Chester Township, OH 44026
Jeff M
Job Details: 12/01/2017
The unit is making ice. I think they were using more ice than with the machine can produce; Job Cmpltd,
We serviced a
ZISS360DMDS GE
Model REFRIGERATOR
Near Moreland Hills, OH 44022
Corina B
Job Details: 12/01/2017
Could not get the skin off of the door. ; schdld next appmnt for 12/11 MON
We serviced a
WRT311FZDB00 WHIRLPOOL
Model REFRIGERATOR
Near Sheffield Lake, OH 44054
Corina B
Job Details: 12/01/2017
Customer complaint that ice maker is not working, confirmed, ice maker is recieving 120vac, unit needs new ice maker ; ordrng 1 WPW10715709 (icemaker), schdld next appmnt for 12/11 MON
We serviced a
JCD2295KES JENNAIRE
Model REFRIGERATOR
Near Brecksville, OH 44141
Chad P.
Job Details: 12/01/2017
Installed damper. Advised to please allow 24 hrs for cooling to n to normal. ; Job Cmpltd,