Service History 728 | Freds Appliance

We serviced a

WHIRLPOOL DRYER

Model WED5100HC1

Near Newburgh Heights, Ohio 44105

Manny

Job Details: 10/29/2021

"Replaced cabinet, bulkhead and heater housing, opt test ok"

We serviced a

WHIRLPOOL WALL OVEN

Model JJW2730WS00

Near Shaker Heights, Ohio 44120

Jason N

Job Details: 10/29/2021

"Cc unit needs door parts installed Customer stated she has parts supplied from the previous owner for the door. The repair in question is outer glass replacement plus handle and hinges. None of the supplied parts are correct. The owner has the inner glass only, not the glass and trim shell assembly. He wants to try to chip glass way from trim shell and glue down glass pane. Called BJ, the outer glass assembly is NLA for this unit, said we can try this method and see if it works. Removed all glass from shell, glass pane is slightly too small for trim shell. Cannot repair unit. ; saved tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM13

Near Kent, Ohio 44240

Brian M

Job Details: 10/29/2021

Installed icemaker Reset control Ran test harvest OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL RANGE

Model SF310PEKQ0

Near Cleveland, Ohio 44113

Corina H

Job Details: 10/29/2021

"CC that the knob broke off the thermostat. Confirmed. Will need a new thermostat. Checked all the screws come off. Will need a new thermostat. ; ordrng 1 WPW10641988 (Thermostat), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

JENN-AIR WALL OVEN

Model JJW2730DS00

Near Westlake, Ohio 44145

Angel

Job Details: 10/29/2021

Replaced ui tested unit working as designed. Opt test ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS01

Near Jefferson, Ohio 44047

Dan

Job Details: 10/29/2021

"Installed new valve, op test good"

We serviced a

MAYTAG DRYER

Model MGDB835DW4

Near Mantua, Ohio 44255

Brian M

Job Details: 10/29/2021

Cc of squeaking Found idler pulley not spinning Customer also requested unit to be cleaned out Replaced idler pulley Vacuumed out entire unit OP Test Ok ; used 1 279640 (PULLEY-IDR) from stock

We serviced a

WHIRLPOOL FREEZER

Model WZF34X18DW03

Near Rock Creek, Ohio 44084

Brian M

Job Details: 10/29/2021

Cc ice build up in freezer Found gasket not sealing underneath Used heat to form gasket OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near Ashtabula, Ohio 44004

Dan

Job Details: 10/29/2021

"Customer complaint that unit is not dispensing ice, confirmed, found auger motor dead, auger motor is receiving 120vac , unit needs new auger motor, part is out of stock so not scheduling return appointment ; ordrng 1 W11310391 (Auger motor)"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Geneva, Ohio 44041

Dan

Job Details: 10/29/2021

"Customer complaint that unit is not washing properly, ran diagnostics no error codes found, found actuator not shifting, unit needs new actuator , installed new actuator, op test good ; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Garfield Heights, Ohio 44125

Jason N

Job Details: 10/29/2021

"Cc unit coding f8e4 and stops working No water found in drip tray at this time. Ran quick wash test cycle, unit filled and started watching, water dripping into drip tray from left side tube. Water coming in from side of unit. Pulled unit, found all 4 outer 3rd rack retaining tub nuts missing. Water spraying out of tub from mount holes. Unit needs all tub nuts ; ordrng 4 W11545286 (Tub nut)s"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Garfield Heights, Ohio 44125

Jason N

Job Details: 10/29/2021

"Cc unit top ff lights out and freezer lightChecked all LEDs, top ff checked good. Freezer LED foamed in place, cracked liner and wires pulled out of connector trying to pry module out, connector stuck inside foam, no slack in wiring to make any kind of repair. Called WP techline, Austin, unit designated as non repairable."

We serviced a

KITCHENAID DISHWASHER

Model KDFE204ESS1

Near Strongsville, Ohio 44136

David R

Job Details: 10/29/2021

"Replaced slides. Customer tested, good. Op test ok."

We serviced a

MAYTAG DRYER

Model MED7230HW0

Near Elyria, Ohio 44035

Gabriel P

Job Details: 10/29/2021

Unit working as design but vent is not up to code and customer has fire hazard flex foil advise her to change it also ran a load with vent unplug of unit and pass

We serviced a

WHIRLPOOL RANGE

Model WFG515S0ES0

Near Cleveland, Ohio 44102

Corina H

Job Details: 10/29/2021

"CC that the oven does not light. Confirmed. Will spark once and light. Ohmed out the gas coils 212 ohms. Called BJ checked power from the control 120 volts. Will need the spark module and gas valve; ordrng 1 WPW10511278 (Spark module) and 1 WPW10602001 (Gas valve), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF320PADW1

Near Cleveland Heights, Ohio 44118

Corina H

Job Details: 10/29/2021

"CC that the unit is not washing. Removed the cover checked the control for power at the pump and motor, 120 volts. Unit started to wash then stopped, found the wires are chewed. Will need a new harness. ; ordrng 1 W10612054 (Harness), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KENMORE WASHER

Model 11020842990

Near North Olmsted, Ohio 44070

Marie V

Job Details: 10/29/2021

"Cc that the unit does not goes from rinse to spin. Took panel off and found lid lock shorted. Unit will need new lid lock. ; ordrng 1 WP3949238 (Lid lock), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE REFRIGERATOR

Model GSH22JFTAWW

Near North Ridgeville, Ohio 44039

Angel

Job Details: 10/29/2021

"Cc that unit is not cooling. Verified and evaporator has no frost pattern compressor is running and all the fans will need compressor, evap, and uv drier. Customer will not fix just gave them the estimate. Do not order parts. Opt test ok.; ordrng 1 WR87X28949 (Evap) and 1 WR87X20798 (Compressor)"

We serviced a

KITCHENAID REFRIGERATOR

Model KFIV29PCMS03

Near Shaker Heights, Ohio 44120

Corina H

Job Details: 10/29/2021

CC that the ff section is not cooling. Confirmed. Ff 55* Fz 0*. Checked the ff thermistors evap 4.1k ohms ff section 4.1k ohms. Put the thermistors in ice 8.5 k ohms. JR file# 7732118564 thermistors are good. The deli ui is not working. Disconnected the deli ui. Tripped breaker for 20 seconds. If ff fan does not turn on to order the ui. Customer is going to call Monday if the ff section is cooling. Ui comes with the main control. Will need to refund the difference if the ui is needed. ; ordrng 1 W10878992 (Ui)

We serviced a

WHIRLPOOL MICROWAVE

Model WMH78019HV0

Near Fairview Park, Ohio 44126

Marie V

Job Details: 10/28/2021

"Cc that the light is not working, found light shorted. Gave cust part number for it. Not sure if warranty cover that, office will contact cust if it not cover. ; ordrng 1 W10709921 (Light.)"

We serviced a

JENN-AIR WALL OVEN

Model JJW2430WB01

Near Rocky River, Ohio 44116

Manny

Job Details: 10/28/2021

"Cc unit door stay locked after a self cleaning, verify unit door is locked, use a hanger to unlock the door verify that the latch is not operational, unit will need a latch.; ordrng 1 WPW10213755 (Door latch), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Rocky River, Ohio 44116

Manny

Job Details: 10/28/2021

"Cc unit no making ice, water makes it to the fridge, checked all components and everything is working correctly cycle ice maker and will call for water no water makes it to the ice maker, disconnected inlet line to verify good water pressure, only a small trickle of water coming, check valve under sink to make sure it was turned on, customer has a saddle valve, I advise her to have a plumber or building maintenance come and take a look at their water pressure and if after water issue is corrected they still having issues to call their warranty company and we can take another look. Unit is working as designed.

We serviced a

MAYTAG DISHWASHER

Model MDB8959SBS3

Near Rocky River, Ohio 44116

Manny

Job Details: 10/28/2021

"Cc unit leaks on the bottom, found kick plate insulation soaked and ruined, ran diagnostics cycle to find the source of the leak, water is coming through the door, ordering kick plate, door seal and door gasket. Customer wants to be added to cancellation list.; ordrng 1 WPW10526114 (Panel) and 1 WPW10497235 (Seal door-bottom) and 1 W11177741 (Door gasket)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Lakewood, Ohio 44107

Manny

Job Details: 10/28/2021

"Cc led lights are off, verify and freezer LED needs to be replaced, replaced led opt test ok,"

We serviced a

KITCHENAID RANGE

Model KGSK901SSS01

Near Lakewood, Ohio 44107

Manny

Job Details: 10/28/2021

"Cc unit not heating, found safety thermostat stock close causing an over temp fault, unit will need safety thermostat replaced, customer will attempt to replace the parts when arrives. Customer paid for parts and service labor would be due if we come and install; ordrng 1 WP9757807 (thrmst-fix), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Strongsville, Ohio 44136

David R

Job Details: 10/28/2021

"Ram out of long zip ties, cannot get fill tube through door, tube is damaged and icemaker piece broke off when taking at part. Ordering icemaker and fill tube.** will need longer zip ties for job. ; ordrng 1 W11401679 (Fill tube) and 1 W11115534 (Icemaker)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Strongsville, Ohio 44136

David R

Job Details: 10/28/2021

"Cc unit rust up by vent area. Will need doors, studs and screw. Ordering. *** out of stock, office to reschedule ; ordrng 1 W11416371 (Stainless door) and 1 W11157086 (Stud) and 2 W10826179 (Screw)s"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED2FHAXST04

Near Shaker Heights, Ohio 44122

Corina H

Job Details: 10/28/2021

Replaced the optic eyes. Brought the core back for return. Ice maker cycled. Opt test ok. ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHB05

Near Elyria, Ohio 44035

Angel

Job Details: 10/28/2021

Cc that unit is not making ice. Verified and found that the ice maker was off. Turned on ice maker it cycled and filled as should. Opt test ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS03

Near Willoughby, Ohio 44094

Jason N

Job Details: 10/28/2021

"Cc unit buildup of frost in freezer and grinding noiseCustomer stated grinding noise has went away but frost remains in freezer section. Confirmed, frost in freezer section. Checked door gaskets, found large gap on bottom of freezer door gasket. Pulled door and steamed gasket. Cleared frost from freezer section. Remounted door, checked for good seal. Door sealing up on all sides. Op test good."

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Amherst, Ohio 44001

Gabriel P

Job Details: 10/28/2021

"ran diagnostic found error code shifter failure and long fill no fill error delete code ran calibration and shifter never advance to spin and error code came out again replace new shifter confirm it spin and agitate opt test ok ; used 1 W10913953 (ACTUATOR), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFC7500VW2

Near Perry, Ohio 44081

Dan

Job Details: 10/28/2021

"Installed new user interface, op test no good, control only showing three lights on all cycles, unable to enter diagnostics, called whirlpool techline spoke with Bruce, unit needs new control ; ordrng 1 WPW10192966 (Cntrl)"

We serviced a

KITCHENAID REFRIGERATOR

Model KFIV29PCMS03

Near Shaker Heights, Ohio 44120

Corina H

Job Details: 10/28/2021

Replaced the main control. Brought the core back for return. Opt test ok.

We serviced a

AMANA DRYER

Model NED4655EW1

Near Willowick, Ohio 44095

Jason N

Job Details: 10/28/2021

"Installed terminal block kit and power cord. Ran dryer op test, good operation and heat. Op test good. ; O-emld tckt"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Fairport Harbor, Ohio 44077

Dan

Job Details: 10/28/2021

"Installed new control, op test good"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ1

Near North Olmsted, Ohio 44070

Gabriel P

Job Details: 10/28/2021

"Found issue with latch check for continuity open when close but check it again when taking apart and it had continuity so the side to take unit out found unit stuck hard to get out finally got it out check outlet found hot and neutral reverse advise customer to get a electrician and also to cut cabinet and inch more so unit dont be tight in,opt test ok"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Parma, Ohio 44134

Marie V

Job Details: 10/28/2021

"Cc that the unit makes a noise when is filling with water. Ran diag, no error codes. Ran manual test hot water sounds like squeaking. Removed and found debris in the valve. Replaced valve from surplus. Tested unit ran calibration and auto test . And heard unusual noise coming from belt. Tilted unit is stretch out. Replaced from T/S. Ran auto test pass. Op test ok; used 1 W11210463 (Valve), and 1 W11239857 (BELT) from stock"

We serviced a

WHIRLPOOL WASHER

Model MHW5630HW2

Near Seven Hills, Ohio 44131

Marie V

Job Details: 10/28/2021

"Ran entitlement is under warra and took POP. Cc that the unit moved to the left hand side and wants unit back to place and leveled and that when they run a cycle it leaves a puddle of water. Followed water marks comes from dispenser, has new dispenser also inspected bellow and it has a hole at the top. Will need to be replaced. Ordering bellow and dispenser assembly.; ordrng 1 W11314648 (Bellow) and 1 W11524103 (Dispenser)"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Parma, Ohio 44134

Marie V

Job Details: 10/28/2021

We serviced a

WHIRLPOOL RANGE

Model WFG540H0ES1

Near Cleveland, Ohio 44105

Marie V

Job Details: 10/28/2021

"Set pat on floor, replaced DSI board, set time and preheated unit to 350*, let it cycle, pass. Tested broil. Pass op test ok"

We serviced a

WHIRLPOOL RANGE

Model WFE550S0HZ1

Near Westlake, Ohio 44145

Gabriel P

Job Details: 10/28/2021

Replace control and still same issue ordering sensor ; ordrng 1 WPW10181986 (Sensor)

We serviced a

AMANA REFRIGERATOR

Model ARS9167AW

Near Fairview Park, Ohio 44126

Gabriel P

Job Details: 10/28/2021

"Compressor is burning also condenser not running making loud sound when stalling giving estimate to customer on what parts needed customer will not fix ; ordrng 1 W10309990 (Compressor) and 1 833697 (Condenser), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

CROSLEY WASHER

Model CAW42114GW2

Near Cleveland, Ohio 44111

Gabriel P

Job Details: 10/28/2021

"Replace bad actuator,opt test ok"

We serviced a

WHIRLPOOL WALL OVEN

Model GGE388LXQ00

Near Brook Park, Ohio 44142

Gabriel P

Job Details: 10/28/2021

Found glasss shatter Customer does not want to paid for labor or parts she said that whirlpool was going to cover repair call safety team they said they cannot do anything cause is a 2010

We serviced a

MAYTAG WASHER

Model MVWB765FC2

Near Cleveland, Ohio 44128

David R

Job Details: 10/28/2021

"Replaced drain pump and lid lock. Also advised customer to make sure spin seed is set correctly, found some cycles settings either low or off, could be causing unit not to spin all the way as it should to get more water out clothes. Ran a diagnostics and load calibration, test 51/52. Customer has lint trap on end of drain hose going into sink, advised to clean as well. Units is good. Op test ok."

We serviced a

WHIRLPOOL RANGE

Model WFG525S0JW1

Near Mayfield Heights, Ohio 44143

Brian M

Job Details: 10/28/2021

Installed control and thermostat Ran test bake OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model WTW8500BC0

Near Beachwood, Ohio 44122

Brian M

Job Details: 10/28/2021

"Cc of leak Ran test cycle no leak Adjusted feet so fill cups line up better Filled tub completely up let sit, drained No water found Advised to watch Could not duplicate a issue at this time"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDEM01

Near Avon, Ohio 44011

Angel

Job Details: 10/28/2021

"Cc that unit is mot cooling. Customer had refrigerator unplugged when i arrived so to diagnose was a little more difficult, turned on unit verified compressor and was running at 1.90amps let unit set for about 15mins to see if there was any frost pattern and there was no frost pattern on evaporator. Will need compressor, evaporator, and uv drier replaced. Customer said they will shop for a new unit. Do not order parts just an estimate. Opt test ok.; ordrng 1 W11492867 (Evap) and 1 W10832994 (Compressor) and 1 WPW10143759 (Uv drier), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHB2866PF3

Near Chagrin Falls, Ohio 44022

Corina H

Job Details: 10/28/2021

Replaced the ice maker. Opt test ok

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW0

Near Cleveland, Ohio 44105

Marie V

Job Details: 10/28/2021

"Cc that the clothes are wet by the end of the cycle. Ran diag found error code F7E5 motor fault. Tested suspension by pushing down on basket, it bounced once. Replaced shifter from T/S, ran calibration and auto test and asked cust for a load to run , got clothes wet and ran drain and spin. Pass. Op test ok.advice cust that 1-2 tablespoons of detergent Pedro load is all the unit needs . And that if unit goes off balance it can shut down and look like is done but is a safety so unit does not self destruct. Op test okBrought suspension for return.; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT138FZDM00

Near Euclid, Ohio 44123

Jason N

Job Details: 10/28/2021

"Cc unit not cooling both sectionsFound unit does not have a frost pattern, no heat on condenser. Unit has refrigerant leak, will need sealed system repair. Customer is not repairing."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near Broadview Heights, Ohio 44147

David R

Job Details: 10/28/2021

"Replaced dual valve. Tested, had icemaker call for water, no leaks. Checked fascia heater, coming on, heating, seals check good. Op test ok."

We serviced a

GE DRYER

Model DHDSR46GG7WW

Near Chagrin Falls, Ohio 44023

Brian M

Job Details: 10/28/2021

"Cc of noise and start switch broken Needs start switch and knob, noise is coming from front bearing slides Needs slides ; ordrng 2 WE1M504 (slide drum (wht))s and 2 WE1M1067 (slide bearing)s and 1 WE01X20378 (knob) and 1 WE4M519 (switch), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Painesville, Ohio 44077

Dan

Job Details: 10/28/2021

"Customer complaint that when agitator is running it sucks the current out of the house, ran diagnostics no error codes found, ran manual test cycle on heavy agitate, unit is drawing 2.5-3 amps while agitating, called whirlpool techline spoke to Andrew , unit should be on its own dedicated circuit, unit is operating as designed

We serviced a

WHIRLPOOL WASHER

Model WTW4800BQ0

Near Avon Lake, Ohio 44012

Angel

Job Details: 10/28/2021

"Cc that unit is bouncing everywhere and wet clothes at end of cycle. Verified and dampers are bad need replaced also looked under unit and gearcase is leaking oil. Will need gearcase, dampers, shifter, and cam. Customer will not fix unit they will buy a new unit they stated. Just and estimate do not order parts.; ordrng 1 W10780045 (Dampers) and 1 W11454741 (Gearcase) and 1 WPW10006355 (Shifter) and 1 W10721967 (Cam) and 1 WPW10006384 (Belt), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE REFRIGERATOR

Model PFSS6PKXASS

Near Cleveland Heights, Ohio 44118

Jason N

Job Details: 10/28/2021

"Cc unit leaking water in ff section, and ice and frost building up in freezer section.Found ff evaporator drain clogged, defrost water overflowing tray and running under deli drawers. Found freezer completely frosted over with large sections of ice in some spots, freezer evaporator fan is not working. Ran diagnostics, fan will not turn on. Quoted customer for fan replacement, ff evap drain clearing and clean out of freezer. ; ordrng 1 WR60X10254 (Evap fan motor)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Garfield Heights, Ohio 44125

Corina H

Job Details: 10/28/2021

"CC that the top shelf is freezing food. Unit had food removed when arriving and doors were open. Advised cust to leave the food in the unit next time, ran diag thermistors passed. Damper is opening and closing properly. Air return is clear. Evap fan is running. Raised the ff temp and kept Fz at 3. Opt test ok."

We serviced a

WHIRLPOOL ICEMAKER

Model KUIS15NRHB9

Near Broadview Heights, Ohio 44147

David R

Job Details: 10/28/2021

"Cc unit not cooling, making ice, has been unplugged since dec 2020. Called techline. Amp low from compressor, sealed system repair. With being this age contaminated in system to replace comp, cond. Gave estimate to customer. Customer doesnt want to go ahead with repair, paid SVC only. ; ordrng 1 WPW10605286 (Comp assembly) and 1 WP2313624 (Cond), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Chagrin Falls, Ohio 44023

Brian M

Job Details: 10/28/2021

Installed diffuser OP Test Ok

We serviced a

JENN-AIR WALL OVEN

Model JJW2427DB02

Near Mentor, Ohio 44060

Dan

Job Details: 10/28/2021

"Customer complaint of f2e1 error, confirmed, connections are tight, unit needs new user interface, part is out of stock so not scheduling return appointment ; ordrng 1 W11236891 (Ui)"

We serviced a

WHIRLPOOL DRYER

Model WED6120HW2

Near Westlake, Ohio 44145

Angel

Job Details: 10/28/2021

Cc that unit is not turning on. Verified and unit will turn on but wont spin only control board clicks. Verified door switch but was good took apart unit to verify if anything was loose and found one of the motor wires was not inserted completely reinstalled wire and all parts back tested unit and started working as designed. Explained to customer some questions they had about the dryer and all the cycles that they were confused on as well. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ04

Near Cleveland, Ohio 44128

Corina H

Job Details: 10/28/2021

"CC that there is food freezing in the ff section. Found the top shelf to high. Advised cust to lower the top shelf to have a gallon of milk fit, to get proper air flow. Vaseline around the gaskets. Opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model MZD2752GRW

Near Shaker Heights, Ohio 44122

Jason N

Job Details: 10/28/2021

"Cc unit not dispensing ice or waterCustomer states he has multiple issues with unit. Water and ice will not dispense, the ice door doesnt close, causing frost to buildup in freezer. Ice bin is cracked and needs replaced. Water filler is leaking and needs replaced. Light bulb socket in ff section is corroded and needs replaced. Found dispenser micro switch shorted and corroded along with terminals due to water infiltration into switch pad. Unit needs micro switch and pad, ice door kit for dispenser issues. Micro switch and pad are NLA. Ice bin is NLA. Light bulb socket is NLA. Water filter head is cracked, part is NLA. Unable to repair customer dispense issues or other items."

We serviced a

GE REFRIGERATOR

Model TBF22DCC

Near Mentor, Ohio 44060

Dan

Job Details: 10/28/2021

"Customer complaint that unit is getting warm, light is out, and door gasket is torn, fresh food section temperature at 51 degrees, freezer section temperature at -2 degrees, evaporator fan is running, compressor and condenser fan are running, good frost pattern on evaporator, found fresh food section door gasket torn and hanging down at bottom allowing warm air into fresh food section , air damper door is broken, bulbs are blown in fresh food section , unit needs new door gasket and air damper door and knob, all parts are no longer available ; ordrng 1 WR24X0390 (Gasket) and 1 WR02X7008 (Damper) and 1 WR02X7139 (Damper knob)"

We serviced a

WHIRLPOOL DRYER

Model WED5100HC2

Near Cleveland, Ohio 44120

Corina H

Job Details: 10/28/2021

"CC that the unit is working now her dad came over. Checked the vent, clear. Found the lint screen full of lint. Advised cust to clean after every use. Opt test ok."

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS5

Near Beachwood, Ohio 44122

Jason N

Job Details: 10/28/2021

"Cc unit controls not workingFound UI console displaying 2 dim LEDS, but buttons are not responding. Pulled UI connector from main board to test controls, closed door, drain pump turned on denoting main control is good. Unit needs UI control console. Unit electronics are covered under 5yr warranty. ; ordrng 1 W10803367 (UI control)"

We serviced a

MAYTAG DRYER

Model MEDB835DC4

Near Fairview Park, Ohio 44126

Angel

Job Details: 10/28/2021

Replaced blower wheel tested unit and sounds and works as designed. Opt test ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS00

Near Strongsville, Ohio 44149

David R

Job Details: 10/28/2021

"Recovered refrigerant, replaced drier, pulled 28'vac w/ pump, watched, good, charged 5.75oz r134a, unit cooling, pressures good. Give 24 hours for temp to return to normal. Reset temp settings, op test ok.; used 1 W10895724 (Coupler), and 1 W10896689 (Coupler) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB4000AWA

Near Avon, Ohio 44011

Angel

Job Details: 10/28/2021

Cc that unit is turning off and on in the beginning of cycle. Verified and unit is not turning off what its doing is filling with water and the spray arm will work and stop until it fills with water and then they continue to spray the dishes. Unit is working as designed. Explained to customer to run the hot water before running dishwasher and to clean filter at least monthly and to use rinse aid. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Avon, Ohio 44011

Angel

Job Details: 10/28/2021

"Cc that unit was making loud grinding sound. Ran diagnostics and no error codes tried to do a manual agitation ng and tried spin and made the loud sound will need cam replaced. Replaced cam, belt and shifter. Tested unit by doing a calibration and auto test heard no sound and agitating and spinning as should opt test ok. Unit working as designed. Explained to customer that 6 to 8 regular bath towels is a full load and 1 to 2 tablespoons of detergent to wash clothes."

We serviced a

KITCHENAID REFRIGERATOR

Model KBFS22EWMS9

Near Olmsted Falls, Ohio 44138

Angel

Job Details: 10/28/2021

Cc that unit was not cooling and they had a ball of frost on back panel. Verified temperatures and fresh food section was at 34* and freezer at 8*. Took off back cover and unit had a big ball of frost in corner but had good frost pattern. Will need control board and harness with bi metal. Ordering parts.; ordrng 1 WPW10317076 (Control) and 1 WP67003924 (Cover) and 1 W10911102 (Harness)

We serviced a

WHIRLPOOL WASHER

Model CHW9160GW0

Near Columbia Station, Ohio 44028

Angel

Job Details: 10/28/2021

"Cc of an f29 error code. Verified and its an unlock failure. Checked all connections and followed all steps on service matters but nothing worked will need new latch. Ordering part; ordrng 1 WPW10375379 (Latch), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWB765FW4

Near University Heights, Ohio 44118

Jason N

Job Details: 10/28/2021

"Cc unit strange grinding soundRan diagnostics, found code f2e1 for Ui stuck key. Ran auto test, chattering sounds from under unit in agitation and spin modes. Found rotor loose, mount bolt had backed out. Added thread lock to bolt and torqued down. Reran auto test, no abnormal sounds heard, op test good."

We serviced a

MAYTAG WASHER

Model MVWB880BW0

Near Strongsville, Ohio 44149

David R

Job Details: 10/28/2021

"Cc unit was leaking on middle of left side. No error codes. Ran diagnostics, all components working. Checked underneath no water. Ran individual components, all valves, both drain, no water or water spots on floor. Let unit run a normal cycle for 20 mins. No leaks. Tightened all hoses,good. Placed water mat down and having customer monitor. Unit test good as of today"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Ravenna, Ohio 44266

Brian M

Job Details: 10/28/2021

"Cc unit not washing Found unit just humming Ran test cycle control, giving heater circuit open Needs pump and control ; ordrng 1 W11025157 (pump&motor) and 1 W10906426 (cntrl-elec)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near Willoughby, Ohio 44094

Dan

Job Details: 10/28/2021

"Customer complaint that unit is not making ice , ran ice maker diagnostics found e5(ic thermistor is bad) error code, Ice maker has already been replaced, unit needs new control, installed new control, advised customer to monitor"

We serviced a

WHIRLPOOL RANGE

Model WEG750H0HZ0

Near Lakewood, Ohio 44107

Manny

Job Details: 10/28/2021

Replaced console and main control opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Ravenna, Ohio 44266

Brian M

Job Details: 10/28/2021

Cc unit making noise Found actuator not attached to splutch Replaced actuator Ran auto test and calibration test OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model WTW4800XQ4

Near Ravenna, Ohio 44266

Brian M

Job Details: 10/28/2021

Cc unit just pumping Found unit in emergency pump mode Held start for 10 seconds cleared control Ran diagnostics found error for over suds Ran auto test and calibration Advised on soap usage ; ordrng 1 W10480177 (cntrl-elec)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Lyndhurst, Ohio 44124

Jason N

Job Details: 10/28/2021

"Installed ice box fan. Power cycled unit to clear fault codes. Ran ice harvest test 56, harvested ice. Good airflow through ice box. Op test good."

We serviced a

WHIRLPOOL WASHER

Model WFW8620HC1

Near Highland Heights, Ohio 44143

Jason N

Job Details: 10/28/2021

Installed UI console and control. Ran auto test cycle. All functions passed. Op test good.

We serviced a

MAYTAG WALL OVEN COMBO

Model MEW9627FZ

Near Willoughby Hills, Ohio 44092

Jason N

Job Details: 10/28/2021

"Cc unit upper oven not heating up Ran bake test, then broil test. Found broil element not heating. Checked resistance on broil element. Broil element reading open. Unit needs broil element. Part cost covered under 10 yr parts warranty. ; ordrng 1 WPW10260252 (Broil element)"

We serviced a

WHIRLPOOL FREEZER

Model GAFZ30FDGB01

Near Chesterland, Ohio 44026

Corina H

Job Details: 10/28/2021

"Recovered refrigerant, replaced compressor and drier, pulled 28vac w/ pump, watched, good, charged 4.1oz r134a, unit cooling, pressures good, op test ok"

We serviced a

MAYTAG WASHER

Model MVW6230HW0

Near Cleveland, Ohio 44102

Marie V

Job Details: 10/28/2021

"Replaced gearcase, basket and washer, ran auto test , found belt slipping. Replaced from T/S. Ran auto test and Calibrated unit. Op test okAdvice cust to use 1-2 tablespoons of detergent and that 6-7 bath towels = a full load. ; used 1 WPW10006384 (BELT) from stock"

We serviced a

KENMORE WASHER

Model 110.28632701

Near Chardon, Ohio 44024

Dan

Job Details: 10/28/2021

"Customer complaint that unit is not spinning sometimes, confirmed, unit needs new brake/drive tube and clutch, customer does not want repair at this time ; ordrng 1 W10820043 (Brake assembly) and 1 285785 (Clutch), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5100HW2

Near Windsor, Ohio 44099

Dan

Job Details: 10/28/2021

"Installed new lid lock, op test good"

We serviced a

MAYTAG DRYER

Model MGDC215EW2

Near Cleveland, Ohio 44111

Manny

Job Details: 10/28/2021

"Cc unit not heating, checked unit and unit is heating but poor air flow through vent, opt test ok, advise customer to replace vent to get proper airflow"

We serviced a

WHIRLPOOL WASHER

Model WFW9200SQA12

Near Conneaut, Ohio 44030

Dan

Job Details: 10/28/2021

"Customer complaint that unit stops halfway through the cycle and flashed an f21 error, ran diagnostics found f21(long drain)error code, ran test cycle, unit filled, good flow from drain pump, unit needs new control, control is no longer available ; ordrng 1 W10161727 (Cntrl)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFW00

Near Elyria, Ohio 44035

Angel

Job Details: 10/28/2021

"Cc that unit is not cooling. Verified temperatures and freezer was at 66* and ff section at 67* took off back panel and there was no frost pattern around the evaporator compressor was running and fan. Unit will need compressor, evap, and uv drier. Customer said he was supposed to be under warranty but its not showing warranty called office spoke MP and said he will need to get prove. Charged service call only.; ordrng 1 WPW10507886 (Compressor) and 1 W10836706 (Evap) and 1 WPW10143759 (Drier)"

We serviced a

WHIRLPOOL RANGE

Model WGE745C0FS01

Near Diamond, Ohio 44412

Brian M

Job Details: 10/28/2021

"Cc Right front burner not working Found outer coil open on front right burner Customer wants to install No need for return visit ; ordrng 1 W11171119 (elmnt-surf), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Ashtabula, Ohio 44004

Dan

Job Details: 10/28/2021

"Installed new actuator, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Brooklyn, Ohio 44144

Marie V

Job Details: 10/28/2021

"Replaced control , and both front rollers, ask cust how unit is been said working good. Took temps on range 37* RC and 3* freezer. Op test okBrought core for return"

We serviced a

SAMSUNG DRYER

Model DV52J8700EW/A2

Near Chardon, Ohio 44024

Brian M

Job Details: 10/28/2021

Installed idler and wheels OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL DRYER

Model WED4616FW0

Near Madison, Ohio 44057

Dan

Job Details: 10/28/2021

"Customer complaint of loud noise, confirmed, found rollers worn, unit needs new dryer repair kit; ordrng 1 4392065 (Repair kit), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE REFRIGERATOR

Model Gss25tstass

Near Strongsville, Ohio 44149

Gabriel P

Job Details: 10/28/2021

Found loose connections correct issue opttest ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB533CZJZ00

Near Jefferson, Ohio 44047

Brian M

Job Details: 10/28/2021

Cc unit shut off and temps went up to about 50 she unplugged it and plugged it back in but stayed at 50 all day and then this morning it cooled back down Called whirlpool they stated what happened they advised that is may be a control glitch since the unit started to cool again... but may be a control issue Customer had a Control sent to her Installed control Advised to watch

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Brooklyn, Ohio 44144

Manny

Job Details: 10/28/2021

"Found leaks at evap /cap tube joint, unit will need a seal system repair, ordering evap and filter. ; ordrng 1 WPW10313899 (Evaporator) and 2 Wpw10143759 (Dye filter)s"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Mentor, Ohio 44060

Corina H

Job Details: 10/27/2021

Replaced the ice maker. Opt test ok

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Columbia Station, Ohio 44028

David R

Job Details: 10/27/2021

"Replaced actuator, ran diagnostics and diagnostics. Good. Op test ok."

We serviced a

WHIRLPOOL MICROWAVE

Model WOC75EC0HB00

Near Strongsville, Ohio 44136

David R

Job Details: 10/27/2021

Correct part number on box but opened up and found this wasnt the right control to this microwave/oven wall combo.*** bringing back part with me for return. ; ordrng 1 W11281220 (Console control)

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