We serviced a
JENN-AIR REFRIGERATOR
Model JFC2089HES
Near Cleveland Heights, OH 44118
Jason N
Job Details:
09/10/2024
Replaced damper assembly. Tested damper to make sure it is opening and closing. Everything works as it should
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Shaker Heights, OH 44122
Bill
Job Details:
09/10/2024
"Cc lights out, confirmed cc. Ordered led kit, follow up scheduled for 9/16; ordrng 1 W11683242 (Led kit), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE RANGE
Model JGB690SEF1SS
Near University Heights, OH 44118
Bill
Job Details:
09/10/2024
"Cc unit smoking, could not confirm. Ran a temp test on unit, unit was running 100+ deg cooler then on display. Cooling fan did not come on, unit would need a new control board, oven probe, and fan motor. Control board is N.L.A., explained to customer that unit is unrepairable do to parts being unavailable.; ordrng 1 WB26K10003 (Fan motor) and 1 WB20K10027 (Temp probe) and 1 WB27X20911 (Control NLA), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
JENN-AIR COOKTOP GAS
Model JGD3536GS05
Near Chesterland, OH 44026
Brian M
Job Details:
09/10/2024
Installed spark module and switches Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS07
Near Pepper Pike, OH 44124
Brian M
Job Details:
09/10/2024
Installed gasket needs another one ; ordrng 1 W10830046 (gasket-fip)
We serviced a
SAMSUNG REFRIGERATOR
Model RF23HCEDBSR/AA
Near Willoughby Hills, OH 44094
Joe O
Job Details:
09/10/2024
"Cc: ice forming in ice maker. Found clump of ice in ice compartment. Cycled ice maker no leaks found. Frost flowing down into drain. Cusstated we are the 4th company to come out for this issue. No air gaps. Spoke with bj. He stated to walk away, and advise customer to contact factory care."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB09
Near Eastlake, OH 44095
Jason N
Job Details:
09/10/2024
"Replaced evaporator and compressor. Pressure tested system with 250 psi of nitrogen. Added 50 g of r600a. Everything is cooling as it should. System is running at 0psi, recomended that client waits 24 hours to cool off."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Eastlake, OH 44095
Jason N
Job Details:
09/10/2024
"replaced evaporator fan on refrigerator and freezer. Tested refrigerator, unit is no longer rebooting and is getting air flow."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ01
Near Mentor, OH 44060
Jason N
Job Details:
09/10/2024
replaced freezer evaporator fan.Tested functionality. No more noise on fan.
We serviced a
KITCHENAID WALL OVEN
Model KOES527PSS00
Near Mentor, OH 44060
Jason N
Job Details:
09/10/2024
"The tempreture settings were set to Celsius instead of fahrenheit. Changed the settings, tested the oven, everything works as it should."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS3
Near Painesville, OH 44077
Jason N
Job Details:
09/10/2024
"Replaced soap dispenser, tested dishwasher. Everything works as it should."
We serviced a
SAMSUNG WASHER
Model WA52M7750AV/A4
Near Madison, OH 44057
Jason N
Job Details:
09/10/2024
"Leaking from hot water valve. ; ordrng 1 DC97-15459G (valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE DISHWASHER
Model GPT225SGL0WW
Near Beachwood, OH 44122
Brian M
Job Details:
09/10/2024
"Cx unit still leaking Found water dripping from around sump assembly found there to be small gapTightened the sump screws and it seemed to seal better Advised to watch but if it leaks again sump and clamps are recommended ; ordrng 1 WD19X24692 (sump asm) and 1 WD35X10382 (dishwasher sump clam), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF510PAYB2
Near Highland Heights, OH 44143
Joe O
Job Details:
09/10/2024
Installed spray arms. Tested. Op test ok
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS02
Near Moreland Hills, OH 44022
Joe O
Job Details:
09/10/2024
Installed ui. Tested. Op test ok
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Solon, OH 44139
Joe O
Job Details:
09/10/2024
"Cc: grinding noise, not spinning. Found error codes f7e3(not in tech sheet). Ran drain and spin. Found hub stripped. Pulled agitator. Found stripped out screw in hub. Cannot remove screw. Hub would need cut out and screw pulled out. Customer stated to break hub out to check gearcase. Needs hub and screw. Customer does not want to repair at this time ; ordrng 1 W10528947 (drive hub kit) and 1 WP8533953 (screw), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW7500GW0
Near Aurora, OH 44202
Joe O
Job Details:
09/10/2024
"Cc: intermittently will not allow selections, intermittently will lock lid and not do anything. Found error code f5e1(lid is up fault). Needs latch. Replaced latch. Ran auto test and calibration. Op test ok; used 1 W10810403 (LID LATCH) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Solon, OH 44139
Joe O
Job Details:
09/10/2024
"Cc: stated he had warm temps in ff section, then started getting a loud rattling noise. Found evaporator fan weak. Needs evaporator fan; ordrng 1 WPW10464673 (motor-evap)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Cleveland, OH 44128
Joe O
Job Details:
09/10/2024
"Cc: flashing sensing, not advancing past rinseFound floor flooded. Found error codes f5e2(lid lock fault) f5e3(lid unlock fault) f2e1(stuck key). Needs control and lid lockControl shows limited stock. Office to contact; ordrng 1 W11603810 (Control) and 1 W11307244 (latch)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Shaker Heights, OH 44122
Joe O
Job Details:
09/10/2024
Installed ice maker. Power cycled. Cycled ice maker and filled. Op test ok
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Shaker Heights, OH 44122
Joe O
Job Details:
09/10/2024
"Installed control and ui. Ran auto test. During agitation unit engaged basket, during spin agitator only was spinning. Unit generating a f7e1(tach signal) error and f7e3(basket engaged during wash). Needs control and actuator; ordrng 1 W11567712 (Control) and 1 W11481722 (Actuator)"
We serviced a
MAYTAG WASHER
Model n/a
Near Willoughby, OH 44094
Dan
Job Details:
09/10/2024
"Customer has no power today, customer will contact us to reschedule ; saved tckt"
We serviced a
MAYTAG WASHER
Model MVW4505MW2
Near Conneaut, OH 44030
Dan
Job Details:
09/10/2024
"Customer complaint that unit is not washing properly and takes along time, started quick wash cycle, unit filled and began agitating, unit drains, unit spins, unit is operating as designed"
We serviced a
KENMORE REFRIGERATOR
Model 106.51792410
Near Ashtabula, OH 44004
Dan
Job Details:
09/10/2024
"Customer complaint that unit is not making ice, fresh food section temperature at 41 degrees, freezer section temperature at 4 degrees, found ice maker fill cup frozen, valve is seeping, unit needs new valve, customer does not want repair ; ordrng 1 WPW10179146 (Valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WML55011HS07
Near Ashtabula, OH 44004
Dan
Job Details:
09/10/2024
"Customer complaint that unit got really hot and fan started after using timer, ran timer, timer is working, ran unit for 2 minutes with glass of water, unit is heating, repeated several times with same results, nothing burned found inside unit, unable to duplicate the problem, unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5FHAXVT02
Near Lyndhurst, OH 44124
Brian M
Job Details:
09/10/2024
Cx unit leaking and not making ice Found drain pan clogged and Icemaker housing damaged Cleared drain pan Needs ice maker ; ordrng 1 2198597 (icemaker assy)
We serviced a
MAYTAG WASHER
Model MVWC350AW1
Near Lyndhurst, OH 44124
Brian M
Job Details:
09/10/2024
"Cx loud noise Found customers noise to be a loud drain pump motor also found left side suspension to be weak Needs pump and suspension Not repairing at this time ; ordrng 1 W10780046 (suspension) and 1 WPW10276397 (drain pump assy), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LZ2
Near Cleveland Heights, OH 44112
Brian M
Job Details:
09/10/2024
"Cx unit wont stop heating Plugged unit in found broil and bake turn on Relays on board stuck closed Needs board Not repairing at this time customer wants to call whirlpool ; ordrng 1 W11548749 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW4505MW2
Near Euclid, OH 44123
Brian M
Job Details:
09/10/2024
Cx unit not starting Ui light comes on but flashes inconsistently will not go into diagnostics Needs hmi and control Spoke to Bj part numbers do not match from manufacturer and parts warehouse. Needs parts research ; ordrng 1 W11612331 (Hmi) and 1 W11725667 (Control)
We serviced a
KENMORE REFRIGERATOR
Model 10641153211
Near Wickliffe, OH 44092
Brian M
Job Details:
09/10/2024
Cx unit leaking Found Evap drain pan clogged clear clog Op test ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHB2751TF8
Near Maple Heights, OH 44137
Manny
Job Details:
09/10/2024
"Replaced slides, opt test ok"
We serviced a
KITCHENAID WALL OVEN
Model KOED527PSS00
Near Beachwood, OH 44122
Manny
Job Details:
09/10/2024
"Cc that they figure that the unit is a self closing, but wanted to keep app to make sure, verified and unit working correctly showed customer how to properly use the air fryer feature opt test ok"
We serviced a
LG REFRIGERATOR
Model LFC25776SW/00
Near Beachwood, OH 44122
Manny
Job Details:
09/10/2024
"Cc unit not cooling, verified and inverter humming and evap fan not running, inverter out of stuck on marcone and sears says its discontinued. Unit will need inverter and evap fan, customer will not proceed ; ordrng 1 ABQ73004302 (Inverter(discontinued)) and 1 4681JB1027C (Fan), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED95HEDW0
Near Pepper Pike, OH 44124
Manny
Job Details:
09/10/2024
"Cc unit makes noise, verified and wheel warped and pulley seized, replaced with pre id and no noise opt test ok"
We serviced a
GE FREEZER UPRIGHT
Model FUM14DMDRWH
Near Cleveland Heights, OH 44118
Manny
Job Details:
09/10/2024
"Cc unit not working, checked temp control and 120vac to it but unit not coming on, unit needs temp control But NLA, spoke to BJ and he verified part is NLA; ordrng 1 WR09X20946 (control temp(discontinued))"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MW0
Near Cleveland, OH 44108
Manny
Job Details:
09/10/2024
"Cc unit no ignite, verified and no gas, advise customer to contact landlord or gas company as the valve is turned on. This is a RAC unit customer has no pop as she still making payments, advise customer to have RAC sent us warranty information.; saved tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Cleveland, OH 44108
Manny
Job Details:
09/10/2024
First thing checked temps and 5 in FZ and
We serviced a
MAYTAG DRYER
Model medz600tw2
Near University Heights, OH 44118
Bill
Job Details:
09/10/2024
"Cc not heating, confirmed cc. Found thermal cutoff open, replaced thermal cutoff from truck stock. Tested opt test good.; used 1 279973 (Cut off thermistat) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS23FVSS03
Near University Heights, OH 44118
Bill
Job Details:
09/10/2024
"Cc not making ice and leaking out of water dispenser, confirmed cc on ice, could not confirm on water. Found ice maker off, ( I may have accidentally turned ice maker off before I left last visit.) turned on ice maker, ice maker immediately started the harvest cycle. Could not get water dispenser to leak, potentially some debris got caught in valve keeping it from closing fully. Advised customer to monitor."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Parma, OH 44134
Bill
Job Details:
09/10/2024
"Cc not dispensing, not cleaning. Confirmed cc, dispenser not opening and sump pump not moving water, ordered dispenser and sump. Follow up scheduled for 9/16; ordrng 1 W11025157 (Sump) and 1 W11705150 (Dispenser)"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Seven Hills, OH 44131
Bill
Job Details:
09/10/2024
"Cc not drying, confirmed cc. Found blockage at the end of vent, removed blockage. Tested opt test good."
We serviced a
MAYTAG WASHER
Model MHW6630HC3
Near Seven Hills, OH 44131
Bill
Job Details:
09/10/2024
"Changed control, ran diagnostics auto test, opt test good. Originally ordered 4 dampers, only 1 showed up. Reordered the other 3, follow up scheduled for 9/17.; ordrng 3 W11316766 (Damper)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Parma, OH 44134
Bill
Job Details:
09/10/2024
"Changed out control and Ui, went to change switches. Found that the switches ordered are single pole switches, the ones needed are two pole switches. Had to changed the last two digits of model number in marcon to find the right switches. Ordered new switches follow up scheduled for 9/11.; ordrng 2 W11396033 (Door switch)s"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Strongsville, OH 44149
Marie V
Job Details:
09/10/2024
"Cc that he replaced lid and suspension but now it wont even move. Confirmed, showed cust he bought wrong suspension they are 3 inches shorter making tub higher that the actual cabinet of the unit, cust will buy correct part."
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Strongsville, OH 44149
Marie V
Job Details:
09/10/2024
"Cc that unit was making a noise like metal with metal diag, no codes. Stared a cycle., unit filled up all the way with water, agitating properly, also tested drain and spin, working as well. Cust did nit hear the noise at this point as well. Recommend cust to take video if noise come back to help with diag, at this point unit is working properly. Op test ok"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near South Amherst, OH 44001
Marie V
Job Details:
09/10/2024
"Cc that the unit stared making a loud noise when it was doing the final spin and drain. Tried to spin basket, is stuck. Tilted unit and found cam broken and oil from gearcase, unit willneed new cam, gearcase, shifter and belt. ; ordrng 1 W11454741 (Gearcase) and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W10913953 (Actuator)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMB4
Near Elyria, OH 44035
Marie V
Job Details:
09/10/2024
"Cc that unit is not washing dishes,it gets warm and the pod stays at the bottom in the corner by the end of cycle. Confirmed found motor not running getting 115 volts. Ordering motor; ordrng 1 W11613479 (Pump motor)"
We serviced a
GE REFRIGERATOR
Model GTE18GTNBRWW
Near Geneva, OH 44041
Dan
Job Details:
09/10/2024
"Customer complaint of noise and unit is not cooling properly, fresh food section temperature is at 54 degrees, freezer section temperature is at 14 degrees, compressor and condenser fan are running, evaporator fan is running, partial frost pattern on evaporator, system has a leak, unit needs evaporator and filter drier , customer does not want repair; ordrng 1 WR87X31628 (Evaporator) and 1 WR87X30875 (Drier) and 2 WR97X10032 (Lokring)s and 1 WR97X10033 (Lokring) and 1 WR97X10021 (Lokring), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWB765FC3
Near Strongsville, OH 44136
David R
Job Details:
09/10/2024
"Cc of noise and banging. Spun basket by hand, loud grinding noise, leaking from gearcase. Found weak suspension rods as well. Splines on rotor damaged. Agitator does come off easy. Ordering drive system and suspension. ; ordrng 1 W11130359 (Suspension) and 1 W11393685 (Gearcase) and 1 W10734521 (Slider) and 1 W11260238 (Rotor)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS09
Near Strongsville, OH 44136
David R
Job Details:
09/10/2024
"Cc unit leaking. Found water line leaking. From t/s, fitting. Also tightened up line back to valve to make sure inserted all the way. Good. No leaks. Op Test Ok. ; used 1 WP2198677 (CONNECTOR 1/4'to1/4' John Gu) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW
Near Sheffield Lake, OH 44054
Angel
Job Details:
09/10/2024
"Cc that unit is not running. Verified snd found capacitor and actuator damaged. Also will need control board, capacitor damaged it unit just spins and wont do anything else.; ordrng 1 W11513246 (Control board), used 1 W11481722 (actuator) from stock"
We serviced a
GE REFRIGERATOR
Model ZIC360NRBRH
Near Lakewood, OH 44107
Angel
Job Details:
09/10/2024
Replaced control tested unit and nothing same issue. Called GE waited for 30mins no answer so BJ had me call him. We diagnosed everything and ui still not receiving voltage most likely a wiring issue in the cabinet. BJ stated to recommend customer to call GE techs to see if they can help them out and refund whatever money they have to get back.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Avon Lake, OH 44012
Angel
Job Details:
09/10/2024
Cc that unit is humming g and clicking. Verified and compressor has a locked rotor. The way unit is in the spot is real difficult and tight to get too and has a lot of shims underneath unit to level it . Explained to customer and they will have to get unit out and install again because I do not want to damage anything. ; ordrng 1 W11574734 (Compressor)
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Cleveland, OH 44111
Angel
Job Details:
09/10/2024
Cc that unit is not running. Ran diagnostics and found error code F7E1 tachometer missing. Ran a test and as soon as it went on a in it stopped. Replaced actuator tested unit again opt test good. Customer was not available when I finished job for signature.; used 1 W11481722 (actuator) from stock
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Cleveland, OH 44102
Angel
Job Details:
09/10/2024
Cc that unit was making a loud noise when washing. Found it was the inlet valve when filling had part from surplus installed new valve tested unit opt test good.; used 1 W11210463 (Inlet valve) from stock
We serviced a
GE REFRIGERATOR
Model GTS16GSHJRSS
Near Lakewood, OH 44107
Angel
Job Details:
09/10/2024
"Cc that unit is making aloud humming noise about every 30mins. Unit when I arrived was running as should and cooling as should. Customer states noise is coming from freezer. Checked fan and fan is making a noise but not a loud noise he states it gets louder. Could never duplicate noise left customer an estimate for fan and recommended him to monitor and when it happens again to see if its the fan in freezer making the noise.; ordrng 1 WR60X31522 (Fan), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
JENN-AIR RANGE
Model SVD48600P
Near Westlake, OH 44145
Angel
Job Details:
09/10/2024
Cc that bulb broke in socket. Removed remaining Piece and customer will install new one opt test good.
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS21
Near Westlake, OH 44145
Angel
Job Details:
09/10/2024
Cc that after they preheat oven and try to set a higher temp it will give an F1E1 fault for AM. Checked fault in diagnostics and error states lower relay board and we have the upper main board. Called BJ and stated we will have to order relay board. Customer stated they will try to get unit replaced. ; ordrng 1 W11598200 (Relay board)
We serviced a
AMANA MICROWAVE
Model AMV2307PFS07
Near Lorain, OH 44053
Angel
Job Details:
09/10/2024
Replaced thermal fix tested unit opt test good. But now that unit powered on we found that turntable motor is not spinning its jammed up. Will need to order turntable motor.; ordrng 1 W11245707 (Support) and 1 W10642989 (Motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHW04
Near North Ridgeville, OH 44039
Marie V
Job Details:
09/10/2024
"Cc of a noise on unit like rattling. Confirmed noise, is coming from damper(diffuser). Ordering part; ordrng 1 W11236851 (Diffuser)"
We serviced a
GE REFRIGERATOR
Model GFE24JGKPFWW
Near Newbury, OH 44065
Joe O
Job Details:
09/10/2024
"Upon arrival found evap frosted over. Both evap fan and ice fan running. Ohmed out heater circuit and defrost thermistor. Both check good. Ran manual defrost. Found defrost heater is turning on, but power fluctuating to heater. Needs controlCrediting for fans. Fans not installed but opened. ; ordrng 1 WR55X46945 (Control)"
We serviced a
KENMORE DISHWASHER
Model 66513222N412
Near Madison, OH 44057
Jason N
Job Details:
09/09/2024
"Needs new spray arm. ; ordrng 1 w10849471 (arm spray), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near Perry, OH 44081
Dan
Job Details:
09/09/2024
"Customer complaint that unit is making noise and not cooling, freezer section temperature is at 3 degrees, fresh food section temperature is at 40 degrees, good frost pattern on evaporator, evaporator fan is running, compressor and condenser fan are running, unable to duplicate the problem, unit is operating as designed"
We serviced a
MAYTAG DRYER
Model MEDC400VW0
Near Cleveland Heights, OH 44118
Bill
Job Details:
09/09/2024
"Found thermal fuse was open again, replaced thermal fuse. Started monitoring heating element, found element was ground out to chamber. Replaced element from truck stock, tested opt test good.; used 1 279838 (ELEMENT) from stock"
We serviced a
KITCHENAID MICROWAVE
Model KBMS1454SSS1
Near Avon Lake, OH 44012
Angel
Job Details:
09/09/2024
"Cc that unit is not powering on. Verified and found fuse open. Replaced fuse from truck stock tested unit opt test good.; used 1 W10138793 (FUSE, MICROWAVE) from stock"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Elyria, OH 44035
David R
Job Details:
09/09/2024
Replaced harness. Ran test mode. Ran normal cycle to test. Good. All components working. Op Test Ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Perry, OH 44081
Dan
Job Details:
09/09/2024
"Customer complaint that unit is not making ice, confirmed, ice maker will not cycle, ice maker is receiving 120vac , installed new ice, op test good ; used 1 W10882923 (ICE MAKER ASSY) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Ravenna, OH 44266
Joe O
Job Details:
09/09/2024
Installed ui. Tested. Op test ok
We serviced a
GE REFRIGERATOR
Model GTS22KBPBRCC
Near Mentor, OH 44060
Dan
Job Details:
09/09/2024
"Installed new condenser fan motor, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS27CXWH0
Near Painesville, OH 44077
Dan
Job Details:
09/09/2024
"Installed new ice maker, op test good"
We serviced a
AMANA RANGE
Model AER6603SFW5
Near Conneaut, OH 44030
Dan
Job Details:
09/09/2024
"Customer complaint that oven temperature is not hot enough and oven light turns on by itself, started bake for 450 degrees, temperature after preheat is at 452 degrees, found loose wire at door switch, reinstalled, op test good"
We serviced a
GE REFRIGERATOR
Model ZIC360NRBRH
Near Lakewood, OH 44107
Angel
Job Details:
09/09/2024
Installed new panel same issue. Called BJ explained issue and we found that the new board is not sending the 12vdc to the control panel. BJ stated we will reorder control board. Set appointment for tomorrow in the afternoon customer knows that if part doesnt arrive we will have to reschedule.; ordrng 1 WR55X10560 (Control board)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Elyria, OH 44035
David R
Job Details:
09/09/2024
Cc unit oven not working. Found broken ignitor. Replaced from t/s. Tested. Good. Op Test Ok. ; used 1 279311 (IGNITOR) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Independence, OH 44131
David R
Job Details:
09/09/2024
"Replaced fan w/ harness, and pan drip kit. Reset temps. Tested. Good. Op Test Ok."
We serviced a
FRIGIDAIRE RANGE
Model LFEF3017LWD
Near Conneaut, OH 44030
Dan
Job Details:
09/09/2024
"Customer complaint that left front element does not stay on, confirmed, unit needs new infinite switch ; ordrng 1 316436001 (Inf switch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE WASHER
Model GUD24ESSM1WW
Near Conneaut, OH 44030
Dan
Job Details:
09/09/2024
"Customer complaint that unit is not starting only turns on valve twice, customer started normal wash cycle, valves came on twice then after a minute unit filled and began agitating, unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Ashtabula, OH 44004
Dan
Job Details:
09/09/2024
"Installed new door gaskets, op test good"
We serviced a
SAMSUNG REFRIGERATOR
Model RF28T5001SR
Near Rock Creek, OH 44084
Brian M
Job Details:
09/09/2024
Installed fan assembly Verified air flow Op test ok ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
MAYTAG WASHER
Model MHW7000XW2
Near Eastlake, OH 44095
Brian M
Job Details:
09/09/2024
"Cx drain pump piece broke off Found pump shaft and impeller broken Needs drain pump ; ordrng 1 WPW10321032 (pump-water), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WALL OVEN
Model RBD275PDB4
Near Cleveland, OH 44120
Brian M
Job Details:
09/09/2024
"Cx unit not powering on Found thermal fuse open Customer also wants upper hinges replaced ; ordrng 1 WP4451042 (fuse-thrml) and 2 WP4455524 (hinge-door)s, used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Shaker Heights, OH 44120
Brian M
Job Details:
09/09/2024
Cx no ice Found e5 thermistor error Needs Icemaker ; ordrng 1 W11294907 ()
We serviced a
WHIRLPOOL DRYER
Model WGD8127LW1
Near Novelty, OH 44072
Bill
Job Details:
09/09/2024
"Cc vibrating noise, confirmed cc. Ordered blower wheel, follow up scheduled for 9/12.; ordrng 1 WP697772 (Blower wheel)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF302ESS02
Near Avon, OH 44011
Marie V
Job Details:
09/09/2024
Cc that unit door seal is broken. Confirmed. Replaced door seal. Op test ok
We serviced a
MAYTAG WASHER
Model MHW5630MBK0
Near Kent, OH 44240
Joe O
Job Details:
09/09/2024
"Cc: intermittently not spinning out clothes, longer quick wash then when unit was purchased. Found spin turned off on quick wash. Found quick wash at 42 mins. Advised customer there is no adjustment for times on washer, and they are estimated times. No issues at this time. Op test ok"
We serviced a
KITCHENAID RANGE
Model KSGG700EBS6
Near Mentor, OH 44060
Jason N
Job Details:
09/09/2024
"Replaced control panel. Tested buttons, everything works as expected."
We serviced a
GENERAL ELEC DISHWASHER
Model GSD5630D01WW
Near Mentor, OH 44060
Jason N
Job Details:
09/09/2024
"Needs new door gasket. Gave client quote for repairs.; ordrng 1 WD08X10057 (door gasket), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near Chardon, OH 44024
Brian M
Job Details:
09/09/2024
Installed control and ui board Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GBS0
Near Chardon, OH 44024
Brian M
Job Details:
09/09/2024
Cx unit was Turing the panel on by itself at the end of the cycle Could not duplicate but replaced ui panel Op test ok Advise to watch
We serviced a
WHIRLPOOL RANGE
Model MES8880DS0
Near Chardon, OH 44024
Brian M
Job Details:
09/09/2024
"Cx unit beeping and flashing f2e1 Found error of f2e1 stored 3 times Cleared out code and tested ui Error is not coming back at this time Suspect a faulty ui board and quoted Advise to watch Not repairing at this time ; ordrng 1 W10680393 (swtch-memb), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ16
Near Brook Park, OH 44142
Marie V
Job Details:
09/09/2024
"Cc that noise came back after 15 min, confirmed noise, is vibration from fan area. Replaced fan, blade, cover and grommet. Also used insulation tape to put around fan area, made sure everything is tight. No noises. Op test ok"
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FW1
Near Parma Heights, OH 44130
Marie V
Job Details:
09/09/2024
"Cc that unit was showing error code then unit stopped working completely. Confirmed, checked terminal. Correct voltage. Check power going to control board, 120V. Will need new control and panel. Ordering sensor since cant tell what error code was happening before it stopped working. ; ordrng 1 W10894098 (Main control) and 1 W10893945 (Panel) and 1 W10833885 (Sensor)"
We serviced a
MAYTAG WASHER
Model MVWP575GW1
Near Novelty, OH 44072
Bill
Job Details:
09/09/2024
"Cc water takes to long to fill and unit stops working, confirmed cc. Removed supply lines, and removed sediment from valve. Installed filter customer had picked up. Reinstalled supply lines and tested. Opt test good."
We serviced a
KITCHENAID B/IN REFRIGERATO
Model KSSS48MHX00
Near Moreland Hills, OH 44022
Bill
Job Details:
09/09/2024
"Cc not cooling, confirmed cc. Connected hoses to service port, operating pressure 0 psi low side and 120 psi high side. Resting pressures 0 psi low side, 25 psi high side. Shot 5 oz of r134a into system, low side went up to 45 psi operating. Search every visible inch of piping with a uv light, could not find any leaks. Determined that it was internal and unrepairable."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Aurora, OH 44202
Joe O
Job Details:
09/09/2024
Installed control. Found unit still not igniting. Needs gas valve; ordrng 1 WP98014893 (valve-gas)
We serviced a
KITCHENAID OTR MICROWAVE
Model KMHS120ESS11
Near Aurora, OH 44202
Joe O
Job Details:
09/09/2024
"Cc: range light not illuminating. Replaced control, socket, and bulb. Op test ok"
We serviced a
MAYTAG DRYER
Model MED5630MBK0
Near Novelty, OH 44072
Joe O
Job Details:
09/09/2024
"Cc: squealing, tripping breaker. Customer stated there is 3 breakers for the dryer, unit is tripping main outside breaker running to unit. Found breaker closest to unit is only 20a breaker. Advised customer breaker requirements are 30a for electric dryers. Ran test cycle found no abnormal noises. Advised customer on loading. Potential over load causing belt to slip. Needs electrician."
We serviced a
KITCHENAID OTR MICROWAVE
Model KEHU309SSS05
Near Broadview Heights, OH 44147
David R
Job Details:
09/09/2024
"Cc unit microwave F6E0, communications error code. Followed Tech Sheet. Will need W10143290 UI but is NLA Discontinued, would also need WPW10350763 Microwave Appliance Manager, shorted between controls, comm harness 8304340. Giving customer part numbers. Main part W10143290 is NLA. SVC only."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ05
Near Strongsville, OH 44136
David R
Job Details:
09/09/2024
"Cc unit questions. Went over per Owners Manual directions, suggestions on unit. Went over temp, ice, filters. Unit is making ice. All temps are accurate, unit is good. Op Test Ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Strongsville, OH 44136
David R
Job Details:
09/09/2024
"Parts replaced. Found leak at cabinet. Called TL, sent over pic to whirlpool. Break at cabinet line. Non repairable. ; O-emld tckt"
We serviced a
MAYTAG WASHER
Model MVW6500MBK0
Near Grafton, OH 44044
David R
Job Details:
09/09/2024
"Cc unit not going through cycles, feels like lid not latching, said at one point, leaned on lid for it to activate. Customer said they did about 10 loads. Went though diagnostics, no error codes. Ran test mode, all components working. Ran a quick wash, lid locked and proceeded through cycle. Started Heavy Duty cycle, locked, filled and went pass Sense. Same thing with Bulky and Normal and Delicates. All cycles are passing with no problem and locking. Checked underneath with harness wires and they are all intact, harness is tapped up to support any weak points. Cannot duplicate. Unit is working correctly. Having customer monitor as of now, unit its working correctly. Had customer put load in before leaving so I could see how they loaded and started unit, all checked good. Did not see anything in Service Matters that pertains to issue. Op Test Ok. **possible harness short that cant be seen, W11591637; ordrng 1 W11591637 (Harness)"