Service History 73 - Fred's Appliance

We serviced a

WHIRLPOOL WASHER

Model MVWP576KW1

Near Geneva, OH 44041

Dan H

Job Details: 05/09/2023

"Customer complaint that unit is not working properly, Ran diagnostics found f2e1(stuck key) error code, button is working, lid locks unit drains, started normal wash cycle, unit filled to normal water level and began agitating, agitator is not moving, found agitator stripped, unit needs new agitator ; ordrng 1 W11418231 (Agitator base) and 1 W11480892 (Auger) and 1 W11561052 (Coupler), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Ashtabula, OH 44004

Dan H

Job Details: 05/09/2023

"Installed new gearcase, wash plate, cam , kit, belt, and pulley shield, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Cleveland, OH 44144

Manny

Job Details: 05/09/2023

"Cc that unit is not cooling, verified and evap covered in frost, removed cover and steam evap(35 mins) found harness connector not in all the way into the the wall connector, cleared ice from connector and reconnected harness ran step 5 to verify defrost sensor and passed, ran step 13 for force defrost heater came on, opt test ok"

We serviced a

KENMORE REFRIGERATOR

Model 106.731423

Near Geneva, OH 44041

Dan H

Job Details: 05/09/2023

"Customer complaint that unit is not freezing, fresh food section temperature at 52 degrees, freezer section temperature at 44 degrees, evaporator fan is running, condenser fan is running, compressor is not running, applied 120vac to compressor, compressor started, installed new start device, op test good ; used 1 8201786 (STARTER) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Burton, OH 44021

Joe O

Job Details: 05/09/2023

"Cc: screeching noise, Metallic odorFound slight screech/grinding when unit braking. Found pinging noise during low spin. Unable to determine where noise is coming from. No abnormal odors. Needs motor, cam, belt and gear case; ordrng 1 W11449840 (Gear case) and 1 W10721967 (drive pulley) and 1 W11239857 (belt) and 1 W11026785 (motor-drve)"

We serviced a

WHIRLPOOL WASHER

Model LHA7800W1

Near Madison Township, OH 44057

Dan H

Job Details: 05/09/2023

"Customer complaint of grinding noise and burning smell, confirmed burning is coming from motor, unit would not spin, unable to hear grinding noise, unit needs new motor , no parts found available for this unit; saved tckt"

We serviced a

KITCHENAID RANGE

Model KFGG500EBS3

Near Olmsted Falls, OH 44138

Manny

Job Details: 05/09/2023

"Replaced parts ordered, ran bake and broiler test both pass, opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Olmsted Falls, OH 44138

Gabriel P

Job Details: 05/09/2023

"Found wires came off of conector for drain pump correct issue,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Cleveland, OH 44135

Marie V

Job Details: 05/09/2023

"Cc that unit is not cooling. Room temperature both section, showing in panel cooling off, waited to confirm it would work and found out start device was not working replaced from T/S, waited and verify frost on evaporator , started working. Advice cust to allow 24 hours before restocking unit. Op test ok; used 1 8201786 (STARTER) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MFX2876DRM00

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 05/09/2023

"Found po errors on ui unit was unplug for 10 minutes before and still shows po also unit still cooling ordering ui ; ordrng 1 W11321476 (Ui), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS07

Near Rocky River, OH 44116

Marie V

Job Details: 05/09/2023

"Cc that unit is making a noise and it gets louder every timer. Confirmed, found damper motor had failed. Will need new. ; schdld next appmnt for 5/12 FRI AM"

We serviced a

WHIRLPOOL WASHER

Model MVW7232HW1

Near Amherst, OH 44001

Gabriel P

Job Details: 05/09/2023

"Ran diagnostic no error code found ran calibration and auto test pass ran drain and spin pass and ran normal cycle for few and no grinding noise found,advise to monitor I cannot duplicate issue unit working as design"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Sheffield, OH 44054

Marie V

Job Details: 05/09/2023

"Replaced control, harness , ui and thermistor. All ice defrosted. Op test okBrought cores for return"

We serviced a

KITCHENAID ICEMAKER

Model KUIX335HPS01

Near Kirtland, OH 44094

Joe O

Job Details: 05/09/2023

Cc: shutting offFound evap thermistor hanging. Not connected. Re seated thermistor. Op test ok Took control to return.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Kent, OH 44240

Brian M

Job Details: 05/08/2023

Cc unit not functioning Found cold Valve stuck closed Replaced using truck stock OP Test Ok ; used 1 W11210459 (VALVE) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC2

Near North Benton, OH 44449

Brian M

Job Details: 05/08/2023

"Installed control Lid lock functioning Ran test cycle found actuator not finding home just going backs and forthInspected cam found broken cam pieces, Found service pointer for motor replaced cap already Would like motor, and shifter ; used 1 W10721967 (PULLEY), and 1 W11395618 (CAPACITOR) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS00

Near Olmsted Township, OH 44138

Angel

Job Details: 05/08/2023

"Discharged refrigerant, replaced compressor, evaporator and drier filter put unit into a 29 vacuum waited ten minutes to make sure it held a vacuum and recharged unit with 4.65oz of R134a. Recommended customer to wait 24hrs for proper cooling opt test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS342FIAB02

Near Euclid, OH 44119

Corina B

Job Details: 05/08/2023

"CC that there is no water coming out unless there is no filter. Will need a new housing. ; ordrng 1 W10862460 (Housing), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Beachwood, OH 44122

Bill

Job Details: 05/08/2023

"Cc upper rack hard to move, confirmed cc rack was stiff. Replaced adjuster glides, tested opt test good. Could not find issue with hinge, had customer show me what the issue was, they could not duplicate the issue."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF606ESS00

Near Euclid, OH 44123

Corina B

Job Details: 05/08/2023

"CC that the unit is not making ice and there was a lot of water before unplugging the deli ui. Ran step 56 e0 no error code. Ran step 57 then step 45. No water coming out. Steamed out the water line, filled. Flipped the breaker for 30 seconds. Advised Cust to monitor, if happens again will need the heaters. ; ordrng 1 W10760808 (Heater) and 1 W10673048 (Heater), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL COOKTOP GAS

Model WCG55US6HS00

Near Willoughby, OH 44094

Corina B

Job Details: 05/08/2023

Adjusted the flames. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW1

Near Amherst, OH 44001

David R

Job Details: 05/08/2023

"Cc unit with heavy load, (towels, sheets) unit is going out of balance. Customer had load in when I came, load of towels, paused at 8 mins right when spin is happening. Started up and watched jump back to 12 and finished remaining mins. Unit did not go out of balance, no extra banging, unit finished without needing to pause to adjust clothes. Removed clothes, ran diagnostics, F0E3 Overload, F0E5 Off Balance. Cleared codes, ran test mode, good. All components working. Ran a calibration, good. Advised customer to not overload or under load unit, use appropriate cycles and settings, if needed will have to pause and rearrange clothes (normal to have to do that if load is too heavy or is all to one side, drop clothes is loosely around basket. Adjusted leveling slightly, back feet. Also advised of putting on Anti Vibration Pads for unit, to help dampen vibration and movement. Unit is good and working properly. Op Test Ok."

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS5

Near Moreland Hills, OH 44022

Bill

Job Details: 05/08/2023

"Cc buttons unresponsive, confirmed cc. Tried buttons no response, had customer shut the breaker off for 1 min. Turned breaker back on still no response from button. Opened up face of unit, tested power into main control tested good. Tested power out of main control to Ui, power was good. Ordered new Ui follow up.; ordrng 1 W10803367 (Ui)"

We serviced a

MAYTAG WASHER

Model MVWC565FW3

Near Chagrin Falls, OH 44022

Bill

Job Details: 05/08/2023

"Cc water leaking. Could not duplicate cc, found drain hose to sink not fully in sink, found a lot of water stain on outer cabinet. Snapped quick pick, filled tub with water and let sit for a few min then drained unit, could not locate any leaks from under unit. Made adjustments to drain hose tested water discharge, opt test good, unit operating as intended."

We serviced a

WHIRLPOOL DRYER

Model WGD4950HW0

Near Conneaut, OH 44030

Dan H

Job Details: 05/08/2023

"Customer complaint that unit is not drying properly, found burner short cycling, unit needs new coils; ordrng 1 WPW10328463 (Coils)"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Andover, OH 44003

Dan H

Job Details: 05/08/2023

"Installed new user interface, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBW00

Near Roaming Shores, OH 44084

Dan H

Job Details: 05/08/2023

"Customer complaint that unit is not cooling properly, fresh food section temperature at 50 degrees, freezer section temperature at-13 degrees, Found evaporator frozen solid, defrost heater is working, unit needs new control and evaporator cleared ; ordrng 1 WPW10503278 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID DBL WALL OVEN

Model KODE500EBS05

Near Mentor, OH 44060

Dan H

Job Details: 05/08/2023

"Customer complaint that convection fan cover is loose and rattling, found screws for cover, loose, tightened, op test good"

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Mentor, OH 44060

Dan H

Job Details: 05/08/2023

"Customer complaint that unit is vibrating, suspension is good, ran drain and spin cycle, no unusual vibrating observed, unit is operating as designed"

We serviced a

GE REFRIGERATOR

Model GFSS6KKYASS

Near Mentor, OH 44060

Dan H

Job Details: 05/08/2023

"Customer complaint that unit is not making ice, confirmed, ice maker is receiving 120 vac, unit needs new ice maker ; ordrng 1 WR30X10097 (Ice maker), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KENMORE DRYER

Model 11076934692

Near Perry, OH 44081

Dan H

Job Details: 05/08/2023

"Customer complaint that unit is not heating, confirmed, found heat turned off, turned heat on, unit is heating, op test good , igniter was not needed"

We serviced a

KITCHENAID WALL OVEN

Model KODE900HSS20

Near Novelty, OH 44072

Jason N

Job Details: 05/08/2023

Installed ACU control. Ran bake test on upper and lower ovens to 350 degrees. Unit preheated both cavities. No faults. Op test good.

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GBS0

Near North Olmsted, OH 44070

Angel

Job Details: 05/08/2023

Cc that the left rail was broken she bought the part but didnt want to install it herself. Unit was pulled out already. Opt test good.

We serviced a

KITCHENAID DISHWASHER

Model KDTE204GPS0

Near Strongsville, OH 44149

David R

Job Details: 05/08/2023

Cc unit not draining. Found broken glass near drain pump. Cleared. Tested. Good. Op Test Ok.

We serviced a

WHIRLPOOL DISHWASHER

Model GU2455XTST3

Near Strongsville, OH 44136

David R

Job Details: 05/08/2023

"Cc unit not getting water. Found water is good from house, slow coming out the valve to inside of unit. All other components working. Ordering valve ; ordrng 1 WPW10158389 (Water valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WALL OVEN

Model WOS92EC7AS04

Near University Heights, OH 44118

Brian M

Job Details: 05/08/2023

Installed element ran test bake for 1hr Unit seems to functioning properly at this time

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Beachwood, OH 44122

Brian M

Job Details: 05/08/2023

Cc water dripping in Needs valve Replaced valve OP Test Ok ; ordrng 1 W11210459 (valve)

We serviced a

WHIRLPOOL WASHER

Model WFW9750WW01

Near Brooklyn, OH 44144

Angel

Job Details: 05/08/2023

"Cc that unit would not start. Confirmed tried starting unit and only drain pump keeps running. Ran diagnostics and unit has an F21 error code removed front panel and got to drain pump but nothing was in it drain pump sounded like something was in it impeller inside pump sounds damaged will need drain pump replaced gave customer estimate they stated they will go out and buy a new unit instead.. ; ordrng 1 280187 (Drain pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG DRYER

Model LDE8824ACE

Near Solon, OH 44139

Brian M

Job Details: 05/08/2023

Cc unit not starting Found motor locked up ; ordrng 1 W10410999 (motor-drve) and 1 Y303836 (blower wheel) and 1 SHIPPING (SHIPPING LOGISTICS*) and 1 WPY312959 (belt) and 1 WP6-3037050 (pulley) and 1 SHIPPING (SHIPPING LOGISTICS*)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHB08

Near Cleveland, OH 44135

Angel

Job Details: 05/08/2023

"Cc that unit is not keeping cool enough. Verified temps and ff section was at 60* and freezer at 40* found evaporator completely covered in frost unit will need main board, and ui I have thermistor in truck I will replace in return visit. ; ordrng 1 W11558182 (Control board) and 1 W11518204 (Ui)"

We serviced a

WHIRLPOOL RANGE

Model wfg510s0as

Near Lakewood, OH 44107

Angel

Job Details: 05/08/2023

"Cc that unit is not igniting. Tested unit and it wouldnt ignite looked in warming drawer and it was stacked with grates and cookie sheets, removed some of them and unit is igniting as should"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 05/08/2023

"Replace heater and drain pump,opt test ok"

We serviced a

ROPER WASHER

Model RTW4516FW2

Near Ashtabula, OH 44004

Dan H

Job Details: 05/08/2023

"Installed new valve, op test good"

We serviced a

MAYTAG WASHER

Model Mvwb766fw1

Near University Heights, OH 44118

Jason N

Job Details: 05/08/2023

Cc plastic on lid had broken off and lid not closing properlyConfirmed left side of lid at hinge mount has broken away. Replaced lid and hinges using customer pre Id parts. Lid op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHM06

Near Mayfield Heights, OH 44124

Joe O

Job Details: 05/08/2023

Found evap fan excessively loud. Ice maker when filling leaking from fill tube. Found an extension for ice maker(no part numbers). Extended fill tube. tested. Op test ok

We serviced a

ELECTROLUX WASHER

Model EFLS517STT0

Near Chardon, OH 44024

Corina B

Job Details: 05/08/2023

CC that there is a leak. Confirmed. Found it leaking from the tub. Will need a new tub. The part is still under warranty.

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN502ESS02

Near Chagrin Falls, OH 44022

Corina B

Job Details: 05/08/2023

Replaced the bin. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WFW95HEDW0

Near Parma, OH 44134

David R

Job Details: 05/08/2023

"Cc unit will not go through cycle or say its done a couple mins after turning on. F8E3, F5E2, error code. Found not all valves working, pressure hose is good but unit not filling up correctly either. Ordering valve assembly and water sensor. ; ordrng 1 WPW10435242 (Valve assembly) and 1 WPW10448876 (Water level sensor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Euclid, OH 44123

Joe O

Job Details: 05/08/2023

Cc: freezer light not workingFound freezer light is on. Tested multiple times. Light continuously working. Advised customer of potential switch freezing. Op test ok

We serviced a

AMANA REFRIGERATOR

Model ART318FFDB07

Near Cleveland Heights, OH 44118

Jason N

Job Details: 05/08/2023

Installed freezer door. Ensured good seal to cabinet. Op test good.

We serviced a

KITCHENAID REFRIGERATOR

Model KBLA20ELSS01

Near Shaker Heights, OH 44120

Bill

Job Details: 05/08/2023

"Cc, ice maker doesnt work, and unknown leak. Confirmed cc, ice maker inoperable and leak coming from supply line. Ordered new supply line and ice maker.; ordrng 1 4396418 (Ice maker) and 1 W10823511 (Water tube)"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Cleveland, OH 44104

Jason N

Job Details: 05/08/2023

"Cc unit not rinsing and spinning out properlyRan diagnostics, no codes stored. Ran auto test, all functions passed. Water connections and drain hose all checked good for proper install. Ran calibration. No issues found with unit at this time. Possible off balance load situations. Advised to run additional Rinse/Spin or Drain/Spin if needed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Cleveland, OH 44108

Jason N

Job Details: 05/08/2023

Cc unit leaking at the corner of the doorCustomer stated she just moved in and the unit started leaking after it was reinstalled at the current house. Found green water tube not pushed into connector all the way at the door connection. Corrected and turned water source back on to the unit. Ran dispense test and ice fill tests. No leaks found. Op test good.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SDZ0

Near Wickliffe, OH 44092

Joe O

Job Details: 05/08/2023

"Cc: no water, not washingFound sump receiving proper power, not washing. Needs sump assemblyEntitlement shows pump covered for 10 years(part only); ordrng 1 WPW10591570 (pump&motor)"

We serviced a

MAYTAG DRYER

Model MDG3000AWW

Near East Cleveland, OH 44112

Jason N

Job Details: 05/08/2023

Cc unit not tumbling and heatingFound broken drum belt. Replaced drum belt using customer supplied pre Id part and ran dryer op test. Good power to ignitor but no gas/flame. Replaced gas coils using customer supplied pre Id part. Good ignition and flame. Op test good.

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Fairview Park, OH 44126

David R

Job Details: 05/08/2023

"Cc unit not finishing cycle, wet clothes. Ran diagnostics, F8E1 long fill, F0E9 off balance, F7E1 Tachometer. Found drain hose is siphoning water out, drain hose not correct height. Replaced drain pump, cap and latch. Ran unit, all components working, ran different cycles (Bulky, Drain Spin) All components working good. Op Test Ok."

We serviced a

MAYTAG DRYER

Model MED6630HC0

Near Rocky River, OH 44116

Angel

Job Details: 05/08/2023

"Replaced heating element, cutoff and thermostat tested unit opt test good."

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Streetsboro, OH 44241

Brian M

Job Details: 05/08/2023

Cc unit only washing with hot Found hot cold reverse Swapped hoses OP Test Ok

We serviced a

MAYTAG DRYER

Model MEDC215EW1

Near Streetsboro, OH 44241

Brian M

Job Details: 05/08/2023

"Cc unit was squeaking then stopped Found thermal fuse open And rear roller damaged Replaced using truck stock OP Test Ok ; used 1 4392065 (DRYER REPAIR KIT), and 1 WP3392519 (THERMAL FUSE) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM00

Near Kent, OH 44240

Brian M

Job Details: 05/08/2023

Cc no water Found dual valve malfunctioning Needs valve ; ordrng 1 WPW10341329 (water valve assy) and 1 SHIPPING (SHIPPING LOGISTICS*)

We serviced a

KITCHENAID DBL WALL OVEN

Model KODE500ESS20

Near Mentor, OH 44060

Joe O

Job Details: 05/08/2023

"Cc: error codes, not workingFound error codes f9e0(miswired) upper and lower oven. f1e1(appliance manager) f6e1(upper over over temp). Found temp sensor reading in range. Needs control boards; ordrng 1 W11448962 (Control) and 1 W11598200 (Control)"

We serviced a

GE DRYER

Model GTD33EASK0WW

Near Painesville, OH 44077

Joe O

Job Details: 05/08/2023

Installed temp selector switch. Ran test cycle. Unit heating. Op test ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Lyndhurst, OH 44124

Jason N

Job Details: 05/08/2023

"Cc unit leaking from doorCustomer stated unit leaked from right side of door. Found tub gasket pulled away from tub and bottom of gasket is mangled. Gasket will need replaced. Replaced using misc. truck stock part. Ran wash test cycle for 10 minutes, no leaks. Op test good. ; used 1 W11498831 (Gasket) from stock"

We serviced a

MAYTAG WASHER

Model MVWC360AW0

Near North Royalton, OH 44133

Marie V

Job Details: 05/08/2023

"Cc that the unit had water in the tub and then it would not do anything. Ran diag found error code F7e5 , f7e6. Ran auto test unit will not agitate or spin. Found shifter could not move and belt stripping. Replaced ca,, belt and shifter from T/S. Tested unit. Found that agitator is stripped , Op test ok; ordrng 1 WPW10553968 (Agitator), used 1 W10006355 (), 1 W10721967 (PULLEY), 1 WPW10006384 (BELT), and 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW0

Near Olmsted Falls, OH 44138

Marie V

Job Details: 05/08/2023

"Replaced motor, tested unit, ran calibration and auto test. All pass. Op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS04

Near Olmsted Township, OH 44138

Marie V

Job Details: 05/08/2023

"Replaced water valve, ice maker fan and heater. Found that fill tube was a little too pushed in towards ince maker and heater was not defrosting all the line. Also used silicone to seal very small gap at fresh food section liner doors. Op test ok"

We serviced a

GE REFRIGERATOR

Model GFE28GYNGFS

Near Amherst, OH 44001

David R

Job Details: 05/08/2023

"Cc unit not cooling. 70* FF, 30* FZ. Tried putting into diagnostics, holding Water, Crushed, Cube. Could not hear 3 way valve. Went to back, comp running. Found that the main control that was replaced, J12 connector was not plugged in, and thats to 3 way valve. GE techline said to plug in connection, reset unit and check frost pattern. Slight frost starting to form. Good. Give 24 hours to return to normal temps. Since customer has extended warranty through GE, will need to contact them for any assistance further needed. Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM00

Near Painesville, OH 44077

Joe O

Job Details: 05/08/2023

Cc: not cooling ff sectionCustomer shut unit off to defrost prior to us coming out. Found temps in ff section at 40 degrees. Freezer at -4 degrees. Found ff thermistor reading correctly. Found freezer thermistor reading in range. Defrost thermostat reading closed. Element reading in range. Advised customer defrost thermostat could still have an issue. Built estimate for controlCustomer does not want to repair at this time ; used 1 WPW10503278 (CNTRL-ELEC) from stock

We serviced a

WHIRLPOOL DRYER

Model WED5100HW

Near Avon, OH 44011

Marie V

Job Details: 05/08/2023

"C that unit did not worked Not sure what exactly, . Found plug and connected dryer to 240V outlet. Tested unit, unit heats and it cycled within range. No issues with unit. Working as designed."

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Avon, OH 44011

Marie V

Job Details: 05/08/2023

Cc that unit is making a noise when unit is at finel spin and it shakes. Ran a load on quick wash cycle. Unit shakes a little explain what is normal and how much shaking is not normal. Also unit is leveled. Also cuts will add insulation to hoses and drain in the back to stop the noise when hitting the back wall. Op test ok

We serviced a

WHIRLPOOL DRYER

Model MEDC465HW0

Near Fairview Park, OH 44126

Angel

Job Details: 05/05/2023

"Cc that unit was rattling loudly. Confirmed cc turned on unit and it was loud. Took apart unit and found roller besting was bad and seal came oof on back of drum. Seal was still good so I glued it back on and replaced belt, rollers and idler pulley tested unit opt test good. Recommended customer to wait a couple of hours till the adhesive drys properly.; used 1 4392065 (DRYER REPAIR KIT) from stock"

We serviced a

GE REFRIGERATOR

Model GNE27JYMNFS

Near Atwater, OH 44201

Brian M

Job Details: 05/05/2023

Installed damper and fan kit OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM04

Near Geneva, OH 44041

Dan H

Job Details: 05/05/2023

"Installed new control and user interface , cleared ice build up on evaporator, op test good"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS00

Near Shaker Heights, OH 44122

Jason N

Job Details: 05/05/2023

Cc unable to push unit all the way back to counter depth due to water lines in rear of unit.Confirmed water lines for filter housing stick out from rear of unit and cause unit to stick out an inch+ from cabinetry. Advised customer this is by design and unit cannot be modified. Adjusted unit leveling for customer. Unit is working as designed.

We serviced a

MAYTAG WASHER

Model MVW6230RHW2

Near Aurora, OH 44202

Joe O

Job Details: 05/05/2023

"Cc: not workingFound error codes f7e1 and f7e6. Found motor just humming, will not spin or agitate. Found capacitor failure. Customer did not receive capacitor. Reordering capacitor. ; ordrng 1 W11395618 (Capacitor)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near North Royalton, OH 44133

Manny

Job Details: 05/05/2023

"Cc that pump is not working, verified and motor not running,Replaced pump motor, opt test ok"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHW0

Near Lakewood, OH 44107

Marie V

Job Details: 05/05/2023

Cc that unit shut off by it self and that it comes on by itself. Tested unit. Unit had water remaining in tub. I was able to remove when pressing cancel. Unit will need new panel. ; ordrng 1 W11255655 (Console)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS04

Near Cleveland Heights, OH 44118

Jason N

Job Details: 05/05/2023

Installed LH Ff door. Tested all functions. Op test good.

We serviced a

WHIRLPOOL DRYER

Model WGD9270XW0

Near South Euclid, OH 44121

Jason N

Job Details: 05/05/2023

"Cc unit squealing when runningConfirmed squealing noise coming from belt idler pulley. Replaced belt idler pulley and support rollers using truck stock repair kit. Ran dryer op test, no abnormal noise heard. Op test good. ; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDEM01

Near Independence, OH 44131

Bill

Job Details: 05/05/2023

"Cc not cooling in ff or fr sec. Confirmed cc temp in ff 50 fr 57, ran diagnostics each test passed till test 4. Unit kicked me out of diagnostics. Pulled freezer evap panel off, no frost pattern. Pulled amp draw for compressor 2.7 amps,new compressor, ff evaporator, and filter dryer. Gave customer estimate on repairs, customer has chosen not to continue with repairs and this time.; ordrng 1 W11492867 (Ff evaporator) and 1 W10779331 (Compressor) and 1 Wpw10143759 (Filter dryer), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL MICROWAVE OVEN

Model WMH32L19AS0

Near Pepper Pike, OH 44124

Corina B

Job Details: 05/05/2023

CC that open close door comes up. Replaced the door switches from t/s. Tested opt test ok; used 1 W11244490 (INTERLOCK SW KIT) from stock

We serviced a

MAYTAG WASHER

Model MVWB765FW0

Near Parma, OH 44129

David R

Job Details: 05/05/2023

"Cc unit made squealing noise one time, didnt do it after or anymore. Running diagnostics, no error codes, ran test mode. Good, all components working. Looked underneath, all components tight, nothing loose. Good. Op Test Ok"

We serviced a

KENMORE WASHER

Model 1105142511

Near Fairview Park, OH 44126

Angel

Job Details: 05/05/2023

Cc that unit was unleveled and drum fell. Verified and drum didnt fall its just so unleveled that the drum is to one side also the suspension is bad. Had suspension in truck surplus with part number W10780045 spoke with BJ and stated that as long as there the same length we should be fine replaced suspension and leveled unit properly tested unit with customer so she can see how its functioning now and recommended not to overload washer. Opt test good.; used 1 W10780048 (Suspension) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI6SARXXF04

Near Pepper Pike, OH 44124

Corina B

Job Details: 05/05/2023

Replaced the paddles. Tested opt test ok; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

MAYTAG RANGE

Model MGT8720DS05

Near Kent, OH 44240

Brian M

Job Details: 05/05/2023

Cc lower oven not preheating Found igniter open Replaced using truck stock Factory mount ping screws stripped out Replaced using back stock hardware OP Test Ok ; used 1 12400035 (IGNITER) from stock

We serviced a

WHIRLPOOL RANGE

Model WFG525S0JZ2

Near Broadview Heights, OH 44147

Manny

Job Details: 05/05/2023

"Cc that unit gave F2E1 again and they wasnt even close to the unit and heard it beep, verified and F2E1, Replaced control and noticed a little flash burn on a soldered spot on old control, checked harness for any arcing or any damage to the harness and good, ran test op test ok took core for return."

We serviced a

KITCHENAID WALL OVEN

Model KEBS107SSS04

Near Avon Lake, OH 44012

Marie V

Job Details: 05/05/2023

"Replaced thermostat. I was not able to remove appliance from wall. Will need to get cooktop off to get the wall oven off. But i was able to reach thermostat and replaced it. Tested unit to 350*. Pass, cooling fan running perfectly. Op test ok"

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Cleveland, OH 44111

Manny

Job Details: 05/05/2023

"Cc that unit is not heating or running but can hear the motor, verified and can hear motor kicking on, but no tumble, took apart and belt off pulley, reset belt opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW4800XQ1

Near Avon Lake, OH 44012

Marie V

Job Details: 05/05/2023

"Cc that unit will not agitate. Ran diag found error code F7e7, f7e5 shifter fault, tested unit multiple times. Is working. Stared a cycle. Pass. I would recommend monitoring but if issue persists would recommend to replace shifter."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near North Royalton, OH 44133

Bill

Job Details: 05/05/2023

"Cc noise when opening and closing for section, confirmed cc. Replaced damper with new part, opt test good."

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW1

Near Maple Heights, OH 44137

David R

Job Details: 05/05/2023

"Forgot to order motor. Replaced all parts, cam, shield, harness, cap, shifter, gearcase. Everything is working and cycling. Just needs motor because its loud when running. Ordering motor. ; ordrng 1 W11026785 (Motor)"

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Brecksville, OH 44141

David R

Job Details: 05/05/2023

"Cc unit sounds are louder then her previous unit. Went through diagnostics, no error codes. Ran diagnostics test, good. All components working. Ran a quick wash, let run though. All components working and unit functioning properly. All test good. Unit is working as designed. Op Test Ok."

We serviced a

MAYTAG REFRIGERATOR

Model MFF2258DEH01

Near North Olmsted, OH 44070

Angel

Job Details: 05/05/2023

Took apart freezer steamed out evaporator Replaced harness with bi-metal and control board also programmed control board to its indicated code opt test good.

We serviced a

AMANA DRYER

Model NED4655EW1

Near Streetsboro, OH 44241

Brian M

Job Details: 05/05/2023

Cc unit wont start hit the start button unit functioning properly Could not duplicate issue

We serviced a

MAYTAG WASHER

Model MVW6230HC1

Near Willoughby Hills, OH 44092

Joe O

Job Details: 05/05/2023

"Cc: not fillingFound unit overloaded. Found error codes f7e3(basket engaged during wash). Ran quick cycle, unit will start, then drains and goes directly to drain. Ran manual spin and agitate. Unit is shifting, agitating and spinning. Replaced capacitor. Unit is filling. Advised customer on loading. Op test ok ; used 1 W11395618 (CAPACITOR) from stock"

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near Wickliffe, OH 44092

Joe O

Job Details: 05/05/2023

Installed temp selector switch. Tested. Op test ok

We serviced a

GE OTR MICROWAVE

Model JNM7196SK6SS

Near Willoughby, OH 44094

Joe O

Job Details: 05/05/2023

Cc: cooktop light not turning onFound cooktop light burned out. Replaced cooktop light. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Strongsville, OH 44149

David R

Job Details: 05/05/2023

"Cc unit needs to be leveled more, noise from FF section. Went into diagnostics, noise coking from damper, loud when opening and closing. All fans and icemaker are good. Ordering damper and to level door at same time. Also check compressor for random vibration noises. ; schdld next appmnt for 5/11 THU PM"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ02

Near Berea, OH 44017

Angel

Job Details: 05/05/2023

Replaced slides in freezer tested function opt test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHV00

Near Parma, OH 44134

Corina B

Job Details: 05/05/2023

"Adjusted the drier. Cust found the video, its the compressor bearings making the noise. Recovered refrigerant, replaced compressor and drier, pulled 28vac w/ pump, watched, good, charged 5.25oz r134a, unit cooling, pressures good, op test ok"

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