Near Lorain, OH 44053
Gabriel P
Job Details: 12/06/2018
DRYER MAYTAG MEDB835DW3 Got two error codes restricted airflow and l2 fault check outlet is good the airflow not getting out is not making flapper to open request customer to get a semi regit metal foil the flex foil they have it kinks behind dryer not letting air flow to come o
Near Cleveland, OH 44110
Brian B
Job Details: 12/06/2018
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Checked temps, 39-40 ff, 7 freezer. Icemaker is making ice , but clumping together in container. Found container broken, auger is cutting through plastic housing. Will need new container. Checked ice door by pouring a little water into chute. Water tight
Near Lorain, OH 44053
Gabriel P
Job Details: 12/06/2018
ICE MAKER KITCHENAID KUIX305ESS1 "Never use self clean,is dirty inside ,icemaker was turn off when we got here turn ran a self clean water level is kind of low customer may have a bad filter recommend customer to change filter and run a self clean"
Near Elyria, OH 44035
Gabriel P
Job Details: 12/06/2018
RANGE WHIRLPOOL SF315PEGW "Ignator was bad was getting voltage not lighting,replace with truck stock opt test ok ; used 1 12400035 (IGNITER 52.99) from stock"
Near Elyria, OH 44035
Gabriel P
Job Details: 12/06/2018
OTR MICROWAVE WHIRLPOOL WMH31017HS2 "Turntable motor wire connector was not connected ,connect opt test ok"
Near Willoughby Hills, OH 44092
Corina B
Job Details: 12/06/2018
WASHER GE GTW460ASJ5WW Replaced the drain pump and updated the software. Ran a rinse and spin. Optest ok.
Near WARRENSVL HTS, OH 44122
Corina B
Job Details: 12/06/2018
DISHWASHER WHIRLPOOL WDT780SAEM2 Replaced the spray arm. Optest ok.
Near University Heights, OH 44118
Dan H
Job Details: 12/06/2018
WALL OVEN WHIRLPOOL WOS51ES4ES00 "Customer complaint that display went blank during self clean cycle, found thermal fuse open, jumped out, unit is flashing f3e0(open/ shorted oven temperature sensor) and f1e1(internal error ) error codes , unit needs new control, thermal fuse, and oven
Near Carlisle Township, OH 44050
David R
Job Details: 12/06/2018
RANGE WHIRLPOOL WEE745H0FS1 Replaced the membrane and control. Tested. Op test ok.
Near Brooklyn, OH 44144
Corey L.
Job Details: 12/06/2018
RANGE KENMORE 79071202704 "Customer complaint ignitor went out again and her son installed a universal one but still doesn’t work, confirmed ignitor not glowing, ignitor tested good, not getting power to the gas valve nor ignitor, unit needs new control, customer does not want rep
Near Brooklyn, OH 44144
Corey L.
Job Details: 12/06/2018
WASHER MAYTAG MHW3505FW0 "Customer complaint clothes stuck in washer door won’t unlock, confirmed clothes in washer customer had unit unplugged, plugged unit in, lid is locked and unit is draining slowly, let unit drain until door unlocked and pump stopped, found drain pump filte
Near North Olmsted, OH 44070
Corey L.
Job Details: 12/06/2018
WASHER MAYTAG MVWC565FW1 "Customer complaint washer won’t start, plugged unit in, unit drain pump kicked on, canceled cycle, no signs of excessive suds, customer using pods and liquid detergent alternating, started whites cycle with customers full whites load, unit filled and adv
Near Lyndhurst, OH 44124
Jeff M
Job Details: 12/06/2018
DISHWASHER WHIRLPOOL WDT730PAHZ0 The sump motor is seized up needs replaced ; ordrng 1 W11085683 (SUMP)
Near Lakewood, OH 44107
Corina B
Job Details: 12/06/2018
DRYER ROPER RED4516FW0 CC that the dryer stayed on all night and the timer did not move. Unit is not heating. Checked the terminal block l1 to n 120 volts l2 to n 120 volts. L1 to l2 0 volts. Will need an electrician. Optest ok
Near Fairview Park, OH 44126
Corina B
Job Details: 12/06/2018
REFRIGERATOR MAYTAG MZD2665HEB "CC that the unit is not cooling. Fz 65 ff 65. No frost pattern on the evap. Evap fan and condenser fan are running. Replaced the filter from t/s. Recovered refrigerant, replaced drier, pulled 28"vac w/ pump, watched, good, charged 4.8oz r134a, unit cooli
Near Brook Park, OH 44142
Corey L.
Job Details: 12/06/2018
REFRIGERATOR MAYTAG MFX2570AEB4 "Customer complaint ice maker is not making ice, confirmed no ice in ice bin, ice is in mold, jumped ice maker, ice maker did not cycle, ice maker is getting power, replaced ice maker with ts im, op test good ; used 1 W10882923 (ICE MAKER ASSY) from stock
Near Lorain, OH 44053
Gabriel P
Job Details: 12/06/2018
MICROWAVE IKEA IBMS1455DS01 CNTRL getting voltage not responding ordering board and display. ; ordrng 1 W10892029 (cntrl-elec) and 1 W11196485 (CNTRL)
Near North Royalton, OH 44133
Paul P.
Job Details: 12/06/2018
RANGE MAYTAG MER5730BAW "Tested oven at different settings, locking and unlocking, heating properly."
Near North Royalton, OH 44133
Paul P.
Job Details: 12/06/2018
RANGE WHIRLPOOL WOD51EC0AS05 "Checked in part. Installed control. Tested range, now working properly. Technician took core for processing."
Near Parma, OH 44130
Corey L.
Job Details: 12/06/2018
WASHER AMANA NTW4516FW2 "Customer complaint washer not working, ran diagnostics found f7e1 long fill/no fill, found drain hose laying on the ground to floor drain, reinstalled drain hose to bracket on sink, op test good"
Near Strongsville, OH 44149
Macaulay G.
Job Details: 12/06/2018
WASHER WHIRLPOOL WTW8240YW0 "Leak pattern from washer is from front left and left rear. Could not find any wet marks on floor but found evaporated water residue on outside edges of the tub. Removed top tub ring, cleaned it and top of tub, then put a small bead of silicone on tub rin
Near Elyria, OH 44035
Gabriel P
Job Details: 12/06/2018
WASHER WHIRLPOOL WTW7000DW3 Took pic of pop and found pop on sb web gearcase making lots noise ordering ; ordrng 1 W10811956 (drum assy)
Near Broadview Heights, OH 44147
Macaulay G.
Job Details: 12/06/2018
OTR MICROWAVE JENN-AIR JMC8130DDB "Microwave not receiving power. Customer already had unit pulled out. Found safety power switch on on oven that feeds power to microwave, was open. Reset switch. All tested ok."
Near Euclid, OH 44132
Corina B
Job Details: 12/06/2018
REFRIGERATOR FRIGIDAIRE FFHS2611PF7 Replaced the ice maker. Cust moved unit out. Control is not keeping temp after replacing the new one. Can not adjust the temp on the freezer side. Will need a new control. Called SM to order parts. ; ordrng 1 242278801 (thermistor assembl) and 1 242303001
Near North Royalton, OH 44133
Macaulay G.
Job Details: 12/06/2018
REFRIGERATOR FRIGIDAIRE FRS23LH5DQ2 Replaced damper assembly. All tested ok.
Near Independence, OH 44131
Macaulay G.
Job Details: 12/06/2018
REFRIGERATOR KITCHENAID KRFF507ESS01 7723615679 Spoke with Whirlpool about issue. Not enough slack in wire to repair connection issue. Chris from tech line deemed it unrepairable.
Near Strongsville, OH 44136
David R
Job Details: 12/06/2018
RANGE JENN-AIR JES9800CAS01 "Left front element is not working. Needs new element. ******* DO NOT ORDER PART; ordrng 1 W10823711 (elmnt-surf 125.34), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Saybrook Township, OH 44004
Arthur V
Job Details: 12/06/2018
REFRIGERATOR KITCHENAID KRFC704FBS00 Replaced fill tube assy and icemaker Customer to monitor
Near Windham, OH 44288
Robert A.
Job Details: 12/06/2018
WASHER HOTPOINT HSWP1000M4WW "Installed adj and coupler, op test ok"
Near Westlake, OH 44145
Corey L.
Job Details: 12/06/2018
DRYER FRIGIDAIRE AEQ8700FE0 "Customer complaint dryer just buzzes when pressing start and does not spin, confirmed, found the centrifugal switch not engaging, power is good, unit needs new drive motor, customer still owes 194.40; ordrng 1 131560100 (MOTOR), used 1 SHIPPING (SHIPPING
Near Olmsted Township, OH 44138
Corey L.
Job Details: 12/06/2018
RANGE MAYTAG MER6600FW1 "Customer complaint burner control knobs melted, customer said she was boiling on both back burners when it occurred, knobs sent were 2 silver knobs, took pics, ordering 4 white knobs showing out of stock, informed customer office will be in contact with
Near Brimfield, OH 44240
Robert A.
Job Details: 12/06/2018
REFRIGERATOR WHIRLPOOL GB2FHDXWQ08 "Found no water hooked to unit, i/m is on, turned off, op test ok"
Near Fairview Park, OH 44126
Corina B
Job Details: 12/06/2018
DISHWASHER KITCHENAID KUDS03FTPA0 "Replaced the control. Brought core back for return. Cust wants to have the springs and is ordering the UI, since it’s no UI is no longer available. Will call office for appointment. Called SM to order parts.; ordrng 1 8194001 (LINK 2656) and 2 WP8270020
Near Fairview Park, OH 44126
Corina B
Job Details: 12/06/2018
DISHWASHER KITCHENAID KUDS03FTPA0 "Replaced the control. Brought core back for return. Cust wants to have the springs and is ordering the UI, since it’s no UI is no longer available. Will call office for appointment. Called SM to order parts.; ordrng 1 8194001 (LINK 2656) and 2 WP8270020
Near Sugar Bush Knolls, OH 44240
Robert A.
Job Details: 12/06/2018
DRYER WHIRLPOOL WED5600XW0 "Ran unit, unit heating, ran diognostics, good, unit working corret, op test okCust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­
Near Strongsville, OH 44136
David R
Job Details: 12/06/2018
DISHWASHER WHIRLPOOL WDT750SAHZ0 Replaced valve. Tested. Op test ok.
Near Strongsville, OH 44136
David R
Job Details: 12/06/2018
DRYER WHIRLPOOL WED8000DW4 "No damage to door. All screws are tight around door. Hinges for the door are tight, not moving. No missing parts. Tested. Op test ok."
Near Columbia Township, OH 44028
David R
Job Details: 12/06/2018
RANGE WHIRLPOOL WFE540H0ES1 "Replaced all parts, control, terminal, harness. Tested. Op test ok."
Near Amherst, OH 44001
David R
Job Details: 12/06/2018
DISHWASHER MAYTAG MDB89595SFZ4 "Customer said water had leaked from right corner of unit. Let the unit run in service mode and in normal cycle. No leaks. Took off panel and let run in normal cycle, no leaks. Adjusted feet. Op test ok."
Near Mentor, OH 44060
Arthur V
Job Details: 12/06/2018
WASHER WHIRLPOOL WTW8040DW4 Replaced pressure switch hose. Ran a verification cycle. Passed. Ran a service calibration cycle. Passed Unit op test good. Customer to monitor.
Near Strongsville, OH 44136
Macaulay G.
Job Details: 12/06/2018
WASHER WHIRLPOOL CAE2743BQ0 "Control has power but is not responsive. Office to order control. Charge to account.; ordrng 1 W10860464 (cntrl-elec 149.87), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Aurora, OH 44202
Robert A.
Job Details: 12/06/2018
DBL WALL OVEN FRIGIDAIRE PLEB27T8CCB "Installed upper oven relay bd and upper oven bake element, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near North Royalton, OH 44133
Macaulay G.
Job Details: 12/06/2018
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Products in different areas of fresh food compartment are freezing. Diffuser is making a lot of noise when opening and closing. Office to order thermistor kit and diffuser.; ordrng 1 W10316760 (thermistor) and 1 W11164593 (diffuser )
Near Parma, OH 44134
Paul P.
Job Details: 12/06/2018
DISHWASHER WHIRLPOOL WDT720PADM1 "On video, leak is right in front by door. Did find the filter full of residue. Rinsed filter. Ran cycle, noticed a lot of suds. Mentioned to customer about the pods with Dawn can cause excessive suds buildup in dishwasher. Set down mitigation mat. Left s
Near Westlake, OH 44145
Macaulay G.
Job Details: 12/06/2018
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Unit is still not making ice properly. Appears to be over filling and not registering set temperatures. Office to order user interface and valve.; ordrng 1 W10848301 (cntrl-elec) and 1 WPW10341329 (water valve assy)
Near Eastlake, OH 44095
Jeff M
Job Details: 12/06/2018
REFRIGERATOR WHIRLPOOL WRF560SEYB04 The drain was frozen I steamed the drain out op tested good
Near Berea, OH 44017
Macaulay G.
Job Details: 12/06/2018
WASHER MAYTAG WFW72HEDW0 Door lock not engaging or disengaging. Office to order door lock.; ordrng 1 WPW10443885 (door lock)
Near Berea, OH 44017
Macaulay G.
Job Details: 12/06/2018
DISHWASHER KITCHENAID KUDS30IVBT0 Bearings beginning to go in sump motor. Not repairing.
Near Ravenna, OH 44266
Robert A.
Job Details: 12/06/2018
WASHER WHIRLPOOL WTW8040DW4 "Outlet correct, c/b recieving power, no response fron ui, needs ui and c/b; ordrng 1 W11125152 (CONSOLE) and 1 W11182868 (CONTROL)"
Near Avon Lake, OH 44012
Corina B
Job Details: 12/06/2018
DISHWASHER WHIRLPOOL WDT710PAYM6 Replaced the sump assembly. Optest ok.
Near Cleveland, OH 44103
Corina B
Job Details: 12/06/2018
RANGE AMANA AGR5330BAS3 Replaced the gasket. Optest ok
Near Brimfield Township, OH 44240
Robert A.
Job Details: 12/06/2018
WASHER WHIRLPOOL WTW7300DW0 "Found adj stripped, top og gearcase damaged; ordrng 1 W10752283 (ADJ) and 1 W10754448 (CLUTCH) and 1 W10811956 (GEARCASE) and 1 W10909670 (NUT)"
Near Kent, OH 44240
Robert A.
Job Details: 12/06/2018
RANGE KENMORE 362.75322 "Found rt front burner valve, spins free, not opening, needs valve; ordrng 1 WB21K38 (VALVE8063), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near East Cleveland, OH 44112
Corina B
Job Details: 12/06/2018
DISHWASHER WHIRLPOOL ADB1400AGW1 "Cust showed pop, sent pic. CC that the dishwasher is not washing and there is heat coming out on the RT side. Ran diag no codes. No heat coming out of the RT side, is coming out on the lt side threw the vent. Advised cust water will stay on plastic and T
Near Cleveland, OH 44109
Corey L.
Job Details: 12/06/2018
REFRIGERATOR KENMORE 253.6888201 "Customer complaint fridge wasn’t cool a few days ago, they removed food then it turned back on, found lint and dust built up behind kickplate, temps are 37 ff and -10 frz, explained how this unit need the front and back vents clear for airflow to cool th
Near Cleveland, OH 44102
Paul P.
Job Details: 12/06/2018
WASHER WHIRLPOOL WFW9050XW00 "Picked up part. Replaced pump assembly in washer. Ran wash/rinse and spin cycles, washer is draining properly. Set down mitigation mat."
Near Strongsville, OH 44149
Macaulay G.
Job Details: 12/06/2018
WASHER MAYTAG MVWC565FW1 Replaced drain pump and control board. Calibrated and tested ok.
Near Olmsted Township, OH 44138
Gabriel P
Job Details: 12/06/2018
DRYER MAYTAG MEDB765FW0 "Installers install 4 pron wire wrong,fix opt test ok"
Near Eaton Township, OH 44028
David R
Job Details: 12/06/2018
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Wash motor not coming on, checked all wires to control board. Checked all wires underneath. 4/3 error code for wash motor. Checked resistance. Checks good. Order wash motor and control.; ordrng 1 W11087207 (cntrl-elec) and 1 W11087376 (pump&motor)"
Near MENTOR ON THE, OH 44060
Arthur V
Job Details: 12/06/2018
REFRIGERATOR KENMORE 106.762444 Found motor on ice maker not cycling. Needs replaced; ordrng 1 W10190935 (ice maker asy)
Near Mentor, OH 44060
Arthur V
Job Details: 12/06/2018
WALL OVEN GE CT9550SHSS Talked to techline at GE. Unit has to be pulled to be diagnosed. (Unit is built up on 3 2x4 for its base ). Would need a installer to remove and reinstall after repair. Cust to call back if needed
Near Geneva Township, OH 44041
Jeff M
Job Details: 12/06/2018
WASHER AMANA NTW4516FW1 The unit was humming Because the unit was trying to use hot water when the hot water is turned off. The unit has the option for tap cold I recommended for her to only use that then. Also the leveling foot is broken ; ordrng 1 WPW10397994 (LVL FOOT)
Near Jefferson, OH 44047
Arthur V
Job Details: 12/06/2018
OTR MICROWAVE WHIRLPOOL WMH53521HZ2 Called customer. Reschedule cust for friday last call. ; schdld next appmnt for 12/7 FRI 12-5
Near Jefferson Township, OH 44047
Brian M
Job Details: 12/06/2018
DRYER FRIGIDAIRE FAQG7011LW0 "Cc of no heat Found igniter getting power but only pulling .3 amps Needs igniter replaced ; ordrng 1 134393700 (ignitor11556), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Avon Lake, OH 44012
Corina B
Job Details: 12/06/2018
RANGE WHIRLPOOL WGG555S0BS01 CC that the knobs are falling and the back right burner is not working. Found the valve is seized. Will need a valve. Advised cust the knobs are not covered under warranty. Cust is calling warranty company about knobs. Called SM to order parts; ordrng 1 W
Near Amherst, OH 44001
David R
Job Details: 12/06/2018
WASHER MAYTAG MVWC415EW1 "Ran service mode, checks fine. Did manual test. Motor did not get up to maximum RPM . Tested motor windings, out of range. Ordering motor, cap and actuator.; ordrng 1 W10832724 (drive motor) and 1 W10913953 (actuator) and 1 W11158831 (CAP)"
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 12/05/2018
DISHWASHER FRIGIDAIRE LFBD2412SF0A Bottom spray arm was melted on to heating element. Office to order heating element and spray arm.; ordrng 1 154825001 (heater) and 1 5304506526 (spray arm)
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 12/05/2018
RANGE WHIRLPOOL WFE525S0HV0 Replaced door gasket and name plate. New door panel is damaged from shipping. Office to order new panel again.; ordrng 1 W11247684 (front door )
Near Geneva, OH 44041
Arthur V
Job Details: 12/05/2018
REFRIGERATOR GE TBX22ZABLRWW Found second defrost timer not advancing. I want to talk to a few techs to get there perspective on what may be wrong. ; schdld next appmnt for 12/7 FRI !
Near Ashtabula, OH 44004
Arthur V
Job Details: 12/05/2018
WASHER WHIRLPOOL WTW5000DW1 Found 120 v to control. No response. Needs control ; ordrng 1 W11116590 (cntrl-elec)
Near Moreland Hills, OH 44022
Dan H
Job Details: 12/05/2018
WASHER MAYTAG MHW8200FW0 "Customer complaint that unit door locked and would not open, unit is flashing f5e3(door unlock error) error code, unit needs new control and door lock; ordrng 1 W11201292 (CNTRL) and 1 WPW10443885 (door lock)"
Near Garfield Heights, OH 44125
Dan H
Job Details: 12/05/2018
WASHER MAYTAG WET4027EW0 "Customer complaint that unit stopped working, found unit not spinning, found gear oil all over gearcase, unit needs new gearcase, brakes and clutch; ordrng 1 285785 (clutch) and 1 3360629 (gear case) and 1 W10820043 (brake & drive tube)"
Near Mentor, OH 44060
Brian M
Job Details: 12/05/2018
REFRIGERATOR GE PSW26MSRASS "Cc food freezing in fridge Found fridge baffle broken and foam destroyed most likely from previous repair by different company they had the baffle taped in place ; ordrng 1 WR49X10091 (aasm cover ff inlet), used 1 SHIPPING (SHIPPING AND HANDLING) from st
Near Cleveland, OH 44103
Dan H
Job Details: 12/05/2018
WASHER WHIRLPOOL FAV6800AWW "Customer complaint that unit is not starting, confirmed, unit needs new control, part is no longer available , unit cannot be repaired; ordrng 1 25001001 (CNTRL )"
Near Brook Park, OH 44142
Paul P.
Job Details: 12/05/2018
REFRIGERATOR MAYTAG MRT118FFFH00 "Checked in all parts. Installed control and sensor. Set freezer airflow to max for more flow in freezer, set control to second setting (one below recommended) to allow for cooler surrounding temperatures. Did not set down mitigation mat, no water running
Near Seven Hills, OH 44131
Paul P.
Job Details: 12/05/2018
REFRIGERATOR WHIRLPOOL WRS312SNHW00 "Found bottom left catch spring out of adjustment. Repaired spring and put panel back on. Did not set down mitigation mat, no water running to refrigerator."
Near Willoughby Hills, OH 44094
Jeff M
Job Details: 12/05/2018
DISHWASHER KITCHENAID KDFE304DBL0 The drain pump the clip that secures the pumps and place is broken. And all the wheels on the lower rack have came off; ordrng 4 WPW10195417 (WHEELS )s and 1 WPW10531320 (DRAIN PUMP)
Near Brooklyn Heights, OH 44131
Paul P.
Job Details: 12/05/2018
RANGE JENN-AIRE JGS8850ADS "Re insulated back reflective cover behind oven panel. Ran oven to 425, heating properly."
Near Euclid, OH 44123
Jeff M
Job Details: 12/05/2018
RANGE ELE MAYTAG MER8772WS0 The unit has 6 counts of run away temp the unit needs a new temp sensor and control ; ordrng 1 WPW10157248 (CONTROL ) and 1 WPW10181986 (EMP SENSOR )
Near Parma, OH 44129
Paul P.
Job Details: 12/05/2018
DISHWASHER MAYTAG MDB4949SDZ0 "Checked in parts. Replaced control in dishwasher, tested operation. Dishwasher is operating properly. Set down mitigation mat. Technician took core for processing."
Near Strongsville, OH 44149
Macaulay G.
Job Details: 12/05/2018
DISHWASHER WHIRLPOOL WDF530PLYB6 Unit not draining. Found drain tube was partially clogged. Cleared clogged drain. All tested ok.
Near Olmsted Falls, OH 44138
Macaulay G.
Job Details: 12/05/2018
DISHWASHER KITCHENAID KUDS35FXSS9 Replaced control board. Unit is filling and tested ok.
Near Gates Mills, OH 44040
Jeff M
Job Details: 12/05/2018
REFRIGERATOR KITCHENAID KRFC302EBS00 "Water valves not closing completely I can watch water dripped out of the ice maker the unit needs a new water valve ; ordrng 1 WPW10420083 (WATER VALVE ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Berea, OH 44017
Macaulay G.
Job Details: 12/05/2018
DRYER FRIGIDAIRE FGX831FS5 Drum not turning. Belt was popped off. Put belt back on. All tested ok.
Near Chagrin Falls, OH 44022
Jeff M
Job Details: 12/05/2018
REFRIGERATOR WHIRLPOOL WSF26C3EXF01 Icemaker is getting power it is sending power to the controller controller is not operating water valve. I checked to see if there is a blockage in the fill tube there is none. Needs a control; ordrng 1 W11088499 (CONTROL )
Near Edgewood, OH 44004
Arthur V
Job Details: 12/05/2018
DISHWASHER KITCHENAID KDFE104HPS0 Replaced motor and sump assy. Op test good
Near Mentor, OH 44060
Arthur V
Job Details: 12/05/2018
DISHWASHER KITCHENAID KUDS30IXSS1 Found vent in upper right corner leaking and unit also needs door seal Cust does not want repaired
Near Cleveland, OH 44120
Corina B
Job Details: 12/05/2018
RANGE HOOD GE ZVC36L1SS "Replaced the switch box, the fuse on the control blew. Will need a switch box and main control. Called SM to order parts. ; ordrng 1 WB03X19347 (SWITCH BOX ASSEMBLY ) and 1 WB27X24320 (main board 23658), used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near Mentor, OH 44060
Arthur V
Job Details: 12/05/2018
WASHER MAYTAG MVWB765FW2 Unit had 1 error code for Stuck button. Cleared error code and ran a diagnostics cycle No noise Unit passed. Ran rapid cycle with a load of towels. No unusual noises. Could not duplicate issue. Unit operating as designed Advised customer about sound
Near Concord Township, OH 44077
Arthur V
Job Details: 12/05/2018
REFRIGERATOR MAYTAG MRT118FFFH00 Customer complaint that a week ago food was frozen in the fresh food area but for the last week it doesn’t want to stay cold enough in the fresh food area. Reset freezer control to allow majority of cold air to enter fresh food. Unit control set to 3 out
Near Concord Township, OH 44077
Arthur V
Job Details: 12/05/2018
WASHER MAYTAG MVWX655DW0 Unit getting a f7e6 error code which stands for a open clockwise or counterclockwise motor winding. Ran test cycle. Passed. Ran a auto cycle and it completed it without issue. Ran a rinse and spin cycle. All functions are working as designed. Ran spin c
Near Westlake, OH 44145
Brian B
Job Details: 12/05/2018
RANGE WHIRLPOOL WFC310S0EW1 "Found door hinges broken. Will need new hinges. Also, RR burner broken. Bracket is broken off. Office to order parts. Customer needs after 3 if poss. ; ordrng 1 WPW10259865 (BURNER) and 1 WPW10299224 (HINGE) and 1 WPW10299227 (HINGE)"
Near Avon Lake, OH 44012
Brian B
Job Details: 12/05/2018
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Checked temps, 25 frz, 45 ff. Used black light to find another leak in ff evap and also in back at high side lock ring connector. lock ring connector to be cut out and copper tubing soldered in. Also ff drain tough is rusted out and drain is clogged caus
Near Cleveland, OH 44106
Dan H
Job Details: 12/05/2018
WASHER WHIRLPOOL CAE2745FQ0 "Customer complaint that unit is not spinning, ran diagnostics found f8e1(long/no fill), f5e1(lid lock fault), ran manual test cycle, lid locks, unit spins, both hot and cold water valves open , unable to duplicate the problem , unit is operating as de
Near Russell Center, OH 44072
Robert A.
Job Details: 12/05/2018
DRYER MAYTAG MEDB765FW0 "Cc not starting, Found some keys not responding, reset control connections, unit will start intermintently, needs panel and control; ordrng 1 W11089306 (PANEL) and 1 W11089308 (CONTROL)"
Near Cleveland, OH 44120
Dan H
Job Details: 12/05/2018
DISHWASHER WHIRLPOOL KDFE104DSS5 "Customer complaint that unit is not washing, Started normal wash cycle, unit filled, wash motor never started, installed new sump assembly, op test good ; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock"
Near Beachwood, OH 44122
Dan H
Job Details: 12/05/2018
WASHER WHIRLPOOL WTW8500DC0 "Customer complaint that unit takes 2 hours to finish cycle sometimes, ran diagnostics found f0e5(off balance load) and f0e3(overloaded) error codes, suspension is good, unit is leaning to the right, leveled unit, unit is operating as designed , advise
Near Olmsted Township, OH 44138
David R
Job Details: 12/05/2018
REFRIGERATOR KITCHENAID KRMF706ESS01 FF section top shelf 51* bottom shelf 47*. Fan is not coming on. Checked the FF EVAP. The cover is covered with a wall of ice. Needs to be steamed.; ordrng 1 W11087438 (motor-evap FF) and 1 WPW10248595 (control) and 1 WPW10389152 (support)
Near North Olmsted, OH 44070
David R
Job Details: 12/05/2018
RANGE KITCHENAID KSGB900ESS2 "Burners covered with these marks, peeling off. Ordering burners,; ordrng 1 W11106799 (burnr-head) and 1 WPW10256028 (burnr-head)"
Near Strongsville, OH 44149
David R
Job Details: 12/05/2018
DISHWASHER KITCHENAID KDTE254ESS3 "Customer complaint of dishes not drying and water not draining. Intermittent. Error code 6-4 Water left in bottom of tub. Drain pump is not engaging, heater not turning on. Checked drain pump, clogged and impeller cracked. Ordering heater and drain pump.