Service History 730

We serviced a
GTW460ASJWW GE
Model WASHER
Near Jefferson Township, OH 44047
Jeff M
Job Details: 11/29/2017
Installed five out of six parts. The motor was the correct part number unfortunately transformer arrived in its place re-order the motor; ordrng 1 WH49X25375 (MOTOR),
We serviced a
CAW35114GW0 CROSLEY
Model WASHER
Near Jefferson, OH 44047
Jeff M
Job Details: 11/29/2017
The cold water valve was plugged. I cleaned the water valve unit op tested good ; Job Cmpltd,
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Roaming Shores, OH 44085
Jeff M
Job Details: 11/29/2017
, I ran the unit in a tested cycle I was not able to copy the issue unit op tested good ; Job Cmpltd
We serviced a
WW27110 JENN-AIR
Model RANGE
Near Perry Township, OH 44081
Corina B
Job Details: 11/29/2017
The m/s is wiped clean. Cust had the owners manual. CC that the broil stays on. Cust removed the control tapped on the broil relay and it shut off. Will need a new control. Called GS to order part. Cust can install part. ; ordrng 1 WP74009198 (cntrl-elec)
We serviced a
MTW5700TQ0 WHIRLPOOL
Model WASHER
Near Euclid, OH 44123
Corina B
Job Details: 11/29/2017
Replaced the clutch. Ran a normal cycle and a drain and spin. Optest ok.; Job Cmpltd
We serviced a
WTW57ESVW0 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44119
Corina B
Job Details: 11/29/2017
Replaced the switch. Started a wash, filled then started to agitate. Optest good. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd
We serviced a
MVWC360AW0 MAYTAG
Model WASHER
Near Willoughby, OH 44094
Corina B
Job Details: 11/29/2017
Customer complaint that unit is not draining, ran diagnostics no error code found, ran manual test cycle, lid lock, drain pump is working, unit agitates and spins, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd
We serviced a
MAYTAG WASHER
Model MVWC415EW2
Near North Royalton, OH 44133
Macaulay G.
Job Details: 11/29/2017
Washer not draining out. Ran diagnostics. Found oversuds error, stuck key, and long drain. Issue was due to drain hose being clogged. Removed debris from hose and ran rinse and spin cycle. Operates properly now.; Job Cmpltd,
We serviced a
MAYTAG RANGE GAS
Model MGR8800FW0
Near Lakewood, OH 44107
Brian B
Job Details: 11/29/2017
CC that RF top burner does not always light and oven light not working. Removed bulb from oven. Filament open. Customer will replace.. checked and adjusted all top burners. Checked oven calibration at 350.. 20 deg too hot.. changed offset from +30 to +10.. Op test ok.. advised Cust to let preheat for 10 or 15 min after bell sounds. ; Job Cmpltd,
We serviced a
WMH31017FW0 WHIRLPOOL
Model MICROWAVE
Near Lyndhurst, OH 44124
Dan H
Job Details: 11/29/2017
Installed new switches and door cams, op test good. ; Job Cmpltd
We serviced a
WHIRLPOOL DISHWASHER
Model WDT780SAEM2
Near Deerfield Township, OH 44411
Robert A.
Job Details: 11/29/2017
Found wash motor receiving power, not running, replaced sump asm, ran diognastic cycle, op test ok; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Amherst, OH 44001
Macaulay G.
Job Details: 11/29/2017
All food frozen in fresh food compartment. Pulled down control panel and found a thermostat wired in that does not go to this unit. Office to order wiring harness for controls.; ordrng 1 W11131391 (harns-wire), schdld next appmnt for 12/7 THU !,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM00
Near Lorain, OH 44052
Macaulay G.
Job Details: 11/29/2017
Replaced user interface and icemaker. Tests ok.; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM00
Near Lorain, OH 44052
Macaulay G.
Job Details: 11/29/2017
Replaced user interface and icemaker. Tests ok.; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDF320PADS2
Near Mentor, OH 44060
Brian B
Job Details: 11/29/2017
Machine not draining. Found clog in drain hose. Unplugged hose.. ran test cycle.. Optest ok..; , Job Cmpltd
We serviced a
ROPER DRYER
Model RED4516FW0
Near Lakewood, OH 44107
Brian B
Job Details: 11/29/2017
Found wall receptacle and wiring burned causing some voltage to leak to neutral.Will need qualified electrician to repair wiring and replace receptacle. Plugged dryer into another good outlet as house is a duplex and there are 2 dryer receptacles.. dryer checks ok. No leakage to ground. ; Job Cmpltd,
We serviced a
GE REFRIGERATOR
Model PDSS5NBXARSS
Near Avon, OH 44011
Brian B
Job Details: 11/29/2017
Replaced evap motor. Tested fan.. Optest ok..; Job Cmpltd,
We serviced a
MAYTAG RANGE
Model MER8700DS1
Near Avon, OH 44011
Brian B
Job Details: 11/29/2017
Found bake element shorted out. Will need new bake element. Office to order part. Please place Cust on cancel list as this has been out before thanksgiving.; ordrng 1 W10779716 (BAKE ELEMENT), schdld next appmnt for 12/5 TUE !,
We serviced a
KITCHENAID REFRIGERATOR
Model KSF26C6XYY04
Near Avon Lake, OH 44012
Brian B
Job Details: 11/29/2017
Replaced ff drip pan.. Optest ok.; Job Cmpltd,
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53520CS5
Near Westlake, OH 44145
Brian B
Job Details: 11/29/2017
Found unit not heating.. voltage on primary trans winding when on. Failed mag and burning on tip and in wave guide. Called whirl TL, Andy.. 7720656640. He documented that unit is not repairable and said Cust will have to contact ex warr co. No further service is required..; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB855DC2
Near Rocky River, OH 44116
Brian B
Job Details: 11/29/2017
Suspension balls broke causing tub to drop to floor. Checked lower components. Drain pump is cracked. Will need new suspension and pump. Office to order parts.; ordrng 1 W10876600 (PUMP) and 1 W11130356 (SUSPENSION), schdld next appmnt for 12/5 TUE !,
We serviced a
AGR6603SFW0 WHIRLPOOL
Model RANGE
Near Cleveland, OH 44106
Dan H
Job Details: 11/29/2017
Installed new gas valve, op test good ; Job Cmpltd
We serviced a
GE REFRIGERATOR
Model HSS25ATHBCWW
Near Cleveland, OH 44102
Brian B
Job Details: 11/29/2017
Replaced gasket and UI. Found door stop pulled off again. Door stop is broken off and will need to be replaced. Will have to order new stop and r/s customer.; ordrng 1 WR02X10690 (stop,door (wht)), schdld next appmnt for 12/5 TUE !,
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ0
Near Berea, OH 44017
Macaulay G.
Job Details: 11/29/2017
Customer said that washer would occasionally leave clothes extremely wet after cycle. Put into diagnostics and found no error codes. Ran through the auto cycle ok. Ran calibration cycle. Techline advised to informed customers to not overload washer, 6-8 bath towels at most. Customer insisted that we run it through a regular cycle. Still could not get issue to duplicate. Advised to use a phone to record issue if it happens again.; Job Cmpltd,
We serviced a
KRFC300ESS01 KITCHENAID
Model REFRIGERATOR
Near Independence, OH 44131
Chad P.
Job Details: 11/29/2017
Installed valve assy. Cycled I.m. Op test ok. ; Job Cmpltd
We serviced a
AMANA RANGE
Model AER6303MFS1
Near Cleveland, OH 44107
Brian B
Job Details: 11/29/2017
Replaced control. Tested oven.. Op test ok.. brought back core for return.; Job Cmpltd,
We serviced a
WRS322FDAM04 WHIRLPOOL
Model REFRIGERATOR
Near Independence, OH 44131
Chad P.
Job Details: 11/29/2017
, Found condenser fan vibrating. Needs fan replaced. Also, doors have pitting rust. Needs door replaced also. Advised Cust that doors will take time. If they arrive and we have not been in touch to contact the office for an install date. ; ordrng 1 LW10424384 (dor-fip ss) and 1 LW10651091 (dor-fip) and 1 WPW10508362 (MOTOR, CONDENSER),
We serviced a
MAH8700AWW MAYTAG
Model WASHER
Near Madison Township, OH 44057
Corina B
Job Details: 11/29/2017
Replaced the motor. Started a wash cycle. Optest ok. ; Job Cmpltd
We serviced a
NTW4600YQ1 AMANA
Model WASHER
Near Cleveland, OH 44112
Dan H
Job Details: 11/29/2017
Installed new suspension, op test good ; Job Cmpltd
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS4
Near Cleveland, OH 44111
Gail V.
Job Details: 11/29/2017
CC that water leaked from door. Tested unit. Found water valve stuck open. Replaced from t/s.. Optest ok.; used 1 W10327250 ([Alt for W10648041) from stock, Job Cmpltd,
We serviced a
KRFF707ESS01 KITCHENAID
Model REFRIGERATOR
Near Mayfield, OH 44143
Chad P.
Job Details: 11/29/2017
Found ff evap failing to defrost. Ice built up into fan. Needs fan and Thermistor harness replaced. ; ordrng 1 W11033168 (HARNESS)
We serviced a
NTW4516FW1 WHIRLPOOL
Model WASHER
Near Wickliffe, OH 44092
Dan H
Job Details: 11/29/2017
Customer complaint that lid will not lock and unit is not advancing through cycles, ran diagnostics found f8e1(long/no fill) error code, lid locks, found drain hose laying on the floor, corrected, started normal wash cycle, unit filled and advanced to wash cycle, unit is operating as designed ; Job Cmpltd
We serviced a
KRMF706ESS01 KITCHENAID
Model REFRIGERATOR
Near North Madison, OH 44057
Corina B
Job Details: 11/29/2017
Replaced the part listed. Optest ok. ; Job Cmpltd
We serviced a
MRT711SMFW00 MAYTAG
Model REFRIGERATOR
Near Wickliffe, OH 44092
Dan H
Job Details: 11/29/2017
Customer complaint that unit had frost build up in freezer section, no frost found in freezer section, fresh food section and freezer section doors are sealing, no condensation in fresh food section, no air leaks found in cabinet, unit is operating as designed ; Job Cmpltd
We serviced a
KDTE204DSS0 WHIRLPOOL
Model DISHWASHER
Near Pepper Pike, OH 44124
Corina B
Job Details: 11/29/2017
CC that the gasket is coming off. Reinstalled the gasket. Started unit no leaks. Optest ok. Did not charge labor for installing the gasket back in. ; Job Cmpltd
We serviced a
KSRS25IKSS01 KITCHENAID
Model REFRIGERATOR
Near Willoughby, OH 44094
Corina B
Job Details: 11/29/2017
C that the I/m is not working. Opts are working. Jumper the I/m, did not move. Has 120 volts going to the I/m. Will need a new I/m. Called GS to order part. ; ordrng 1 WPW10277448 (icemaker), schdld next appmnt for 12/8 FR
We serviced a
WFW87HEDW1 WHIRLPOOL
Model WASHER
Near Cleveland Heights, OH 44118
Dan H
Job Details: 11/28/2017
Customer complaint that control panel shut off and would not come back on, powered up user interface, started normal wash cycle, unit filleds and advanced to wash cycle, cancelled and repeated with same results, all wires on control are secure, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd
We serviced a
JVM7195EK1ES GE
Model MICROWAVE OVEN
Near Geneva Township, OH 44041
Jeff M
Job Details: 11/28/2017
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
KUDS30IVSS3 KITCHENAID
Model DISHWASHER
Near Shaker Heights, OH 44122
Corina B
Job Details: 11/28/2017
Replaced the parts listed. Brought core back for return. Optest ok. ; Job Cmpltd,
We serviced a
WTW8500BW0 WHIRLPOOL
Model WASHER
Near Avon, OH 44011
Macaulay G.
Job Details: 11/28/2017
Replaced bleach dispenser and suspension arms.; Job Cmpltd
We serviced a
LEC8858EQ0 WHIRLPOOL
Model DRYER
Near Cleveland, OH 44111
Dan H
Job Details: 11/28/2017
Customer complaint that drum is not spinning, confirmed, found belt snapped, idler pulley in good shape, installed new belt, op test good; used 1 341241 (BELT) from stock, Job Cmpltd
We serviced a
GU2275XTVY1 WHIRLPOOL
Model DISHWASHER
Near Brook Park, OH 44142
Dan H
Job Details: 11/28/2017
Installed new user interface, op test good ; Job Cmpltd
We serviced a
ZDIS150WSSE GE
Model ICE MAKER
Near Cleveland Heights, OH 44118
Corina B
Job Details: 11/28/2017
CC that the unit does not drain. Found the drain hose was bent. Drain is draining. Optest ok. ; Job Cmpltd
We serviced a
KSC23C8EYY02 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44120
Corina B
Job Details: 11/28/2017
Replaced the thermistor. Optest ok. ; Job Cmpltd
We serviced a
WGD4900XW3 WHIRLPOOL
Model DRYER
Near North Olmsted, OH 44070
Macaulay G.
Job Details: 11/28/2017
Replaced blower wheel. Ran dryer for 15 minutes. Runs well. Only vibrations and noises that are present, are normal. ; Job Cmpltd
We serviced a
MVWB725BW0 MAYTAG
Model WASHER
Near Avon, OH 44011
Macaulay G.
Job Details: 11/28/2017
Rust is occuring near fabric softener dispenser. Seems to be from imperfections in either the metal or the paint. Office to order top panel if warranty will permit.; ordrng 1 W10552507 (top), schdld next appmnt for 12/7 THU
We serviced a
WRT519SZDW02 whirlpool
Model refrigerator
Near Edgewood, OH 44004
Jeff M
Job Details: 11/28/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
KEMS309BSP01 KITCHENAID
Model WALL OVEN
Near Pepper Pike, OH 44124
Robert A.
Job Details: 11/28/2017
Installed conv fan let unit run 20min, op test ok; Job Cmpltd
We serviced a
MVWC425BW0 MAYTAG
Model WASHER
Near Warrensville Heights, OH 44128
Corina B
Job Details: 11/28/2017
C that the unit is not spinning the clothes. Ran a normal load and a drain and spin, lid locked was flashing. Ran diag F7E1 – BASKET SPEED FAULT, F7E7 – MOTOR UNABLE TO REACH TARGET RPM, basket is seized. Will need a new gear case
We serviced a
WRT311FZDM00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44109
Dan H
Job Details: 11/28/2017
Customer complaint that unit is leaking water, found evaporator drain tube outside evaporator drain pan, corrected, op test good,; Job Cmpltd
We serviced a
KFGG500ESS0 KITCHENAID
Model RANGE
Near Roaming Shores, OH 44084
Jeff M
Job Details: 11/28/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
KUDS30IVWH3 KITCHENAID
Model DISHWASHER
Near Painesville, OH 44077
Jeff M
Job Details: 11/28/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
MGS8880DS0 WHIRLPOOL
Model RANGE
Near Solon, OH 44139
Corina B
Job Details: 11/28/2017
Replaced the ignitor. Heated oven to 350* Optest n/g would not relight. Checked the valve 1-2 213ohms 2-3 213 ohms when cool. spark module preheat oven to 350* checked the valve 1-2 218 ohms and 2-3 218 ohms. Will need a new spark ; ordrng 1 W10860916 (module-spk), schdld next appmnt for 12/5 TUE
We serviced a
MVWC425BW1 MAYTAG
Model WASHER
Near Cleveland, OH 44104
Dan H
Job Details: 11/28/2017
Installed new lid lock, op test good ; Job Cmpltd
We serviced a
WED75HEFW0 WHIRLPOOL
Model DRYER
Near Kent, OH 44240
Robert A.
Job Details: 11/28/2017
Ran diognastics, f4e4.l2 missing, F4e3. Restricted air flow found high limit open, needs replaced; ordrng 1 279973 (HIGH LIMIT), schdld next appmnt for 12/5 TUE
We serviced a
LAT2600AAE WHIRLPOOL
Model WASHER
Near Ravenna, OH 44266
Robert A.
Job Details: 11/28/2017
Installed timer, tested, op test ok; Job Cmpltd
We serviced a
MVWB855DC0 MAYTAG
Model WASHER
Near Streetsboro, OH 44241
Robert A.
Job Details: 11/28/2017
Cc not enough water, Ran diognastics, long fill, pressure fault, checked valves, good flow, presure tube good, needs control; ordrng 1 W10812419 (CONTROL), schdld next appmnt for 12/5 TUE
We serviced a
GI6SARXXF01 WHIRLPOOL
Model REFRIGERATOR
Near Aurora, OH 44202
Robert A.
Job Details: 11/28/2017
Found i/m calling for water, disp working, fill tube frozen, needs dual water valveCust has a plastic waterline attached to refrigerator (see pic), explained the flooding hazard associated with this type of waterline and advised cust to replace with a copper waterline to prevent flooding.; ordrng 1 WPW10312696 (WATER VALVE), schdld next appmnt for 12/5 TUE
We serviced a
MEW6530DDS19 WHIRLPOOL
Model RANGE
Near Aurora, OH 44202
Robert A.
Job Details: 11/28/2017
Found several keys not responding, reset connections, ng, needs uiCust to let us know
We serviced a
PFE28RSHESS GE
Model REFRIGERATOR
Near Auburn Township, OH 44023
Robert A.
Job Details: 11/28/2017
Found ff fan making noise, surging, per pointer needs fan kit/ update, ; ordrng 1 WR49X25197 (FAN KIT),
We serviced a
WMH32519FS-0 WHIRLPOOL
Model MICROWAVE
Near Fairview Park, OH 44126
Macaulay G.
Job Details: 11/28/2017
Spoke with kurt from techline. Instructed me to check resistance on the three pin connector of P6, issue being that p6 is a 4 wire. Entered diagnostics but could not get any readings from humidity sensor. Office to order electronic control board and humidity sensor.; ordrng 1 W10833858 (sensor) and 1 W11044727 (cntrl-elec), schdld next appmnt for 12/5 TUE
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Mentor, OH 44060
Jeff M
Job Details: 11/28/2017
The unit was making a scraping noise. The fins on top of the motor were sitting too high I pushed them down unit tested good;
We serviced a
MDB4949SDM2 MAYTAG
Model DISHWASHER
Near Brook Park, OH 44142
Macaulay G.
Job Details: 11/28/2017
Reinstalled door gasket on dishwasher. Tests ok.; Job Cmpltd
We serviced a
WED9550WW1 WHIRLPOOL
Model DRYER
Near Middleburg Heights, OH 44130
Macaulay G.
Job Details: 11/28/2017
Installed new idler pulley with bracket and belt. Cleaned out inside of dryer. Tests and sound ok.; Job Cmpltd
We serviced a
MEDB765FW0 WHIRLPOOL
Model DRYER
Near Grafton, OH 44044
Macaulay G.
Job Details: 11/28/2017
Tested dryer for noise. Heard rattling noise coming from inside the dryer. Tightened up all screw and made sure all components were functioning normally. Noise may have been caused by heating element. Tests ok.; Job Cmpltd
We serviced a
WRX735SDBM04 WHIRLPOOL
Model REFRIGERATOR
Near Richmond Heights, OH 44143
Dan H
Job Details: 11/28/2017
Installed ice bin, separator, and seal, op test good ; Job Cmpltd
We serviced a
KUDE48FXSS5 KITCHENAID
Model DISHWASHER
Near South Euclid, OH 44121
Dan H
Job Details: 11/28/2017
Customer complaint that upper rack is falling off, found upper rack tracks and adjusters broken, unit needs new tracks and adjusters; ordrng 1 W11048936 (track) and 1 WPW10546503 (adjuster), schdld next appmnt for 12/5 TUE
We serviced a
WRF560SEYM05 WHIRLPOOL
Model REFRIGERATOR
Near Euclid, OH 44117
Dan H
Job Details: 11/28/2017
Customer complaint that unit is not cooling properly, fresh food section temperature at 66 degrees, freezer section temperature at 35 degrees, evaporator fan is running, compressor and condenser fan are running, evaporator has good frost pattern, plastic thermistor kit is already installed, compressor amp draw at 1.12amps, called whirlpool techline spoke to andy, ruled out sealed system issue, suggested to watch unit for failure and ask customer about conditions when unit fails file #7720655148, found air damper not opening, air damper is recieving 120vac, unit needs new air damper; ordrng 1 W11087463 (damper), schdld next appmnt for 12/5 TUE
We serviced a
KDTE204DSS1 KITCHENAID
Model DISHWASHER
Near Solon, OH 44139
Corina B
Job Details: 11/28/2017
Replaced the parts listed. Advised cust to run hot water in the sink before starting the D/w. Optest ok: JOB COMPLETED
We serviced a
WFW92HEFW WHIRLPOOL
Model WASHER
Near Mentor, OH 44060
Jeff M
Job Details: 11/28/2017
The unit was not washing or spinning. I put the unit in a test mode and found a lock motor code. I cleared the code and took the top off the unit and found the rotor was not plugged in. Unit op tested good ; Job Cmpltd,
We serviced a
ARB8057CW AMANA
Model REFRIGERATOR
Near MENTOR ON THE, OH 44060
Jeff M
Job Details: 11/28/2017
The temp adjusters for the fridge section are all manual there are no sensors inside the fridge I adjusted the air dampener to restrict the airflow also the end caps for the deli drawer broken; ordrng 1 W10827015 (LID) and 1 WP12656018 (RIGHT CAP) and 1 WP12656105 (LEFT CAP
We serviced a
WSF26C3EXB WHIRLPOOL
Model REFRIGERATOR
Near Painesville Township, OH 44077
Jeff M
Job Details: 11/28/2017
The units water valve is leaking. Needs a new water valve ; ordrng 1 WPW10238100 (WATER VALVE
Near Perry Township, OH 44081
Jeff M
Job Details: 11/28/2017
JB655EK1ES GE RANGEThe unit has 240vac. The main control is getting power but nothing is displayed. The unit needs a new control ; ordrng 1 WB27X26760 (CONTROL )
We serviced a
WDF540PADW0 WHIRLPOOL
Model DISHWASHER
Near Geneva Township, OH 44041
Jeff M
Job Details: 11/28/2017
, Installed new part unit op tested good. But the start led light is not working needs a control; ordrng 1 W10804117 (CONTROL ),
We serviced a
KDTE404DSS0 KITCHENAID
Model DISHWASHER
Near Chester Township, OH 44026
Corina B
Job Details: 11/28/2017
Replaced the main control and UI. Optest n/g. Disconnect the sensor unit worked. Will need a new sensor and harless. Call Greg to order Part; ordrng 1 WPW10705575 (sensor), schdld next appmnt for 12/1 FRI
We serviced a
WTW7000DW1 WHIRLPOOL
Model WASHER
Near Willoughby, OH 44094
Dan H
Job Details: 11/28/2017
Customer complaint that unit is not spinning water out of clothes, ran diagnostics found f0e5(off balance) error code, ran drain and spin cycle, unit, spins normally, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent , unit is operating as designed ; Job Cmpltd
We serviced a
KUWA244PSS0 WHIRLPOOL
Model WINE COOLER
Near Concord Township, OH 44077
Corina B
Job Details: 11/28/2017
CC that the unit is not cooling. Unit is dead, lights are working. Checked the thermostat has 120v going to it. Will need a new thermostat. Called GS to order part. ; ordrng 1 WP4344659 (thermostat), schdld next appmnt for 12/5 TUE
We serviced a
WRF954CIHM00 WHIRLPOOL
Model REFRIGERATOR
Near Solon, OH 44139
Corina B
Job Details: 11/28/2017
Cust has a plastic waterline, took pic. Advised them to replace with a copper or braided flex line. Replaced the LT hand door. The ice maker has a different connection. Will need a new ice maker. Called t/l Mark file # 7720650107 To get info on how to remove the UI on the side of the door. Take a flat blade screwdriver and put it at the bottom of the UI and it pops out, you will damage the UI when removing it. The UI and the ice maker connectors are not correct. T/l said I have the wrong door. The box has the right p/n. Call GS to order a new door and a UI. ; ordrng 1 W10889614 (UI) and 1 W11034290 (DOR-FIP LFT SS), schdld next appmnt for 1/8 MON
We serviced a
MHW8200FW0 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44113
Dan H
Job Details: 11/28/2017
Customer complaint of f5e3 error code, confirmed, unit needs new door lock; ordrng 1 WPW10443885 (door lock), schdld next appmnt for 12/5 TUE
We serviced a
WHIRLPOOL RANGE
Model MGR6772BDS
Near Columbia Township, OH 44028
Macaulay G.
Job Details: 11/27/2017
Only auto set temps work on oven controls. Board is getting proper voltage and outlet is properly grounded. Office to order electronic control.; ordrng 1 WP5701M576 (ELECTRONIC CONTROL), schdld next appmnt for 12/5 TUE 2-5,
We serviced a
WHIRLPOOL RANGE
Model MGR6772BDS
Near Columbia Township, OH 44028
Macaulay G.
Job Details: 11/27/2017
Only auto set temps work on oven controls. Board is getting proper voltage and outlet is properly grounded. Office to order electronic control.; ordrng 1 WP5701M576 (ELECTRONIC CONTROL), schdld next appmnt for 12/5 TUE 2-5,
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8600AWS
Near Columbia Township, OH 44028
Macaulay G.
Job Details: 11/27/2017
Dishwasher was leaking from left bottom corner. Found that the door was not sitting properly on the hinge. Put door back on left hinge and tested. No leaks. Door latch is broken. Office to order door latch kit.; ordrng 1 WPW10130695 (latch kit),
We serviced a
KFIS27CXMS5 WHIRLPOOL
Model REFRIGERATOR
Near Brook Park, OH 44142
Dan H
Job Details: 11/27/2017
Installed new valve,op test good ; Job Cmpltd
We serviced a
GTW330ASK0WW GE
Model WASHER
Near Parma Heights, OH 44130
Dan H
Job Details: 11/27/2017
Customer complaint of loud noise, ran drain and spin, no unusual noises heard, started normal wash cycle, unit filled and advanced to wash cycle, no unusual noises heard, found gear oil all over on and under gearcase, unit needs new gearcase, also noticed customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; ordrng 1 WH38X24475 (GEAR CASE), schdld next appmnt for 12/4 MON
We serviced a
WBSR3140G2WW GE
Model WASHER
Near Painesville Township, OH 44077
Jeff M
Job Details: 11/27/2017
The unit washed drain n spun unit op tested good could not copy the issue
We serviced a
WFG320M0BB0 WHIRLPOOL
Model RANGE
Near Mentor, OH 44060
Jeff M
Job Details: 11/27/2017
The hinge popped out unit op tested good ; Job Cmpltd
We serviced a
JGBP88DEM3BB GE
Model RANGE
Near Wickliffe, OH 44092
Jeff M
Job Details: 11/27/2017
The control is deformed certain buttons do not work needs a new control and overly; ordrng 1 WB27K10245 (control oven t011) and 1 WB27K10330 (overlay t011),
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ02
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 11/27/2017
, Ice maker flap was frozen shut. Defrosted ice maker bin and tested. Tested ok. Advised customer to dump and rinse ice bin once a month.; Job Cmpltd,
We serviced a
WDF330PAHB1 WHIRLPOOL
Model DISHWASHER
Near Wickliffe, OH 44092
Jeff M
Job Details: 11/27/2017
The friction sleeve broke used ts unit op tested good ; used 1 WP8268961 (SLEEVE FRICTION) from stock, Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM01
Near Avon Lake, OH 44012
Brian B
Job Details: 11/27/2017
, Found I/m broken, wire hanging down and mold cracked. Replaced I/m from t/s. Ran diag to cycle Icemaker.. did not return to home position. Found broken wire at hinge. Removed door and soldered in new wire. Reassembled and tested. Cycled and filled . Optest ok.; used 1 W10873791 (ICEMAKER) from stock, Job Cmpltd,
We serviced a
WED4815EW0 WHIRLPOOL
Model DRYER
Near Warrensville Heights, OH 44128
Corina B
Job Details: 11/27/2017
CC that the unit is not drying the clothes on high heat. Checked the vent, air flow is no good. The vent does have a long run. customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube. Removed the vent checked the cycle on high it cycled at 150* then turned off. Optest ok. ; Job Cmpltd
We serviced a
WHIRLPOOL DISHWASHER
Model WDF550SAFW
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 11/27/2017
Dish washer not draining. Found drain line was kinked. Used a zip tie to fasten hose with enough slack to keep it from kinking. Tested ok.; Job Cmpltd,
We serviced a
GENERAL ELEC REFRIGERATOR
Model PFCF1NFZBWW
Near Westlake, OH 44145
Macaulay G.
Job Details: 11/27/2017
Replaced both fresh food door gaskets and had to steam both to seal.; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model MHW3505FW0
Near Amherst, OH 44001
Brian B
Job Details: 11/27/2017
Door would not unlock. Per tech sheet, Ohmed out door switch, lock switch and lock solenoid. All check good. Per tech sheet, replace control. Would also recommend replaced door lock as they are connected . Will give est. Cust will call cons assist to see if they will cover since machine is just out of warr.. do not order parts. Job Cmpltd,
We serviced a
KUDC10FXSS5 KITCHENAID
Model DISHWASHER
Near WARRENSVL HTS, OH 44122
Corina B
Job Details: 11/27/2017
C that the unit is dead and the bottom wheels are falling off. Checked the main control, 120 v. Will need a new the lower wheels, UI and a main control. Called GS to order parts. ; ordrng 4 W10195416V (wheel)s and 1 W11035586 (CONTROL) and 1 WPW10481130 (panel-cntl), schdld next appmnt for 12/4 MON
We serviced a
WHIRLPOOL DISHWASHER
Model MDBH945AWW2
Near Kent, OH 44240
Robert A.
Job Details: 11/27/2017
Cc lights flashing, Started unit, lights flashing, inspected ribbon cable and c/b, reset connections, ran unit, good, lights staying on, canceled, ran diagnostic cycle, good, started normal cycle, good, op test GOOD
We serviced a
GE WASH/DRY STACK
Model GUD27ESSJ1WW
Near Streetsboro, OH 44241
Robert A.
Job Details: 11/27/2017
Inspected unit, suspension good, talked w/cust, unit working correct, op test okSrn. 106556063; Job Cmpltd,
We serviced a
WRF540CWBM00 WHIRLPOOL
Model REFRIGERATOR
Near Moreland Hills, OH 44022
Corina B
Job Details: 11/27/2017
Replaced the parts listed. Steamed the reservoir. No good. Checked the water valve, 1.5volts. Will need a new main control. Called GS to order the part. ; ordrng 1 WPW10317076 (cntrl-elec), schdld next appmnt for 12/4 MON
We serviced a
23A MAYTAG
Model RANGE
Near Brooklyn, OH 44144
Dan H
Job Details: 11/27/2017
Customer complaint that broiler is not working, found burner oriface clogged with debris, cleaned, op test good ; Job Cmpltd
We serviced a
WHIRLPOOL DISHWASHER
Model DU1030XTXS3
Near Westlake, OH 44145
Macaulay G.
Job Details: 11/27/2017
Water flow to spray arms was restricted. Removed several foreign objects and build up from general use. Advised customer to run a dishwasher cleaner through before using again. ; , Job Cmpltd,