We serviced a
REX5634KQ1 Roper
Model Dryer
Near Cleveland, OH 44135
Corey L.
Job Details: 06/21/2018
nstalled new pulley, oiled pulley, op test good; Job Cmpltd
Near Bainbridge Township, OH 44023
Corina B
Job Details: 06/21/2018
Kitchenaid Cooktop Replaced the left front coil. Optest ok.
We serviced a
MEDX65TDW1 MAYTAG
Model DRYER
Near Brecksville, OH 44141
Dan H
Job Details: 06/21/2018
Customer complaint that dryer burned a shirt, started normal dry cycle, average temperature at approximately 140 degrees, good air flow outside, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube, unit is operating as designed ; Job Cmpltd
We serviced a
VAW3584GW1 Crosley
Model Washer
Near Cleveland, OH 44135
Corey L.
Job Details: 06/21/2018
Customer complaint washer takes to long to wash, customer had too many clothes in unit and too much powder detergent, advised load size is 6-7 bath towels about halfway up the basket, ran diagnostics found f2e3 stuck key, unit is operating as designed,
We serviced a
WRB322DMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Wickliffe, OH 44092
Dan H
Job Details: 06/21/2018
Customer complaint that unit is not cooling, fresh food section temperature at 74 degrees, freezer section temperature at 73 degrees, No frost pattern on evaporator, evaporator fan is running, compressor and condenser fan are running, found visible leak at factory brazed steel to copper connection to condenser, repaired, installed new filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 TJAF1200, 1 W10890124, 1 W10899121, and 1 WPW10143759 (DRIER)
We serviced a
MQU2057AEW Whirlpool
Model Freezer
Near Cleveland, OH 44103
Brian M
Job Details: 06/21/2018
Cc of frost build up Found door gasket damaged and pulling away from door Needs gasket replaced ; ordrng 1 WP4-81049-001 (gasket-dor),
We serviced a
JBP67C0M2WW GE
Model RANGE
Near Avon, OH 44011
Macaulay G.
Job Details: 06/21/2018
Bake element is open.
We serviced a
MVWC565FW0 Maytag
Model Washer
Near Cleveland, OH 44112
Holly Butcher
Job Details: 06/21/2018
Cc that unit shakes Found unit not leveled and Found hot and cold reversed Reversed hot and cold and leveled unit OP TEST OK
We serviced a
GDF570SSJ0SS GE
Model DISHWASHER
Near Cleveland, OH 44102
Chad P.
Job Details: 06/21/2018
Found drain pump seized. Power checks good. Drain line is clear. Needs pump replaced. ; ordrng 1 WD35X20878 (drain pump)
We serviced a
MVWC565FW0 Maytag
Model Washer
Near Brooklyn, OH 44144
Corey L.
Job Details: 06/21/2018
ustomer complaint vibrates, ran diagnostics, no codes found, started manual spin test mode, a little vibration is normal, adjusted feet slightly, customer agreed it was a little better, explained how this unit works, advised only use one to two tablespoons of an HE detergent and load size is 6-7 bath towels, approximately halfway up the basket, unit is operating as designed
We serviced a
GTDP490GD0WS GE
Model DRYER
Near Willowick, OH 44095
Chad P.
Job Details: 06/21/2018
Found belt broken. Needs belt also. ordrng 1 WE12M29 (BELT)
We serviced a
MHWZ600TW01 Maytag
Model Washer
Near Bainbridge, OH 44023
Corina B
Job Details: 06/21/2018
Replaced the water valve. Optest ok
We serviced a
KRFF300ESS00 KITCHENAID
Model REFRIGERATOR
Near Broadview Heights, OH 44147
Dan H
Job Details: 06/21/2018
Installed new door gasket, op test good ; Job Cmpltd
We serviced a
WRS322FDAW04 WHIRLPOOL
Model REFRIGERATOR
Near North Royalton, OH 44133
Macaulay G.
Job Details: 06/21/2018
Found mounting bushing for compressor was loose. Corrected mount. All tested ok.; Job Cmpld
We serviced a
MVWC565FW1 MAYTAG
Model WASHER
Near Columbia Township, OH 44028
Macaulay G.
Job Details: 06/21/2018
Customer complaint of washer making lots of vibration. Found agitator was not seated on impeller. Corrected issue and tightened bolt. All tested ok.; Job Cmplt
We serviced a
FFHS2313LS3 FRIGIDAIRE
Model REFRIGERATOR
Near Cleveland, OH 44103
Chad P.
Job Details: 06/21/2018
Found filter not installed. Installed new filter. Op test ok. Advised it will take time for ice to start producing. ; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWBB01
Near Geneva, OH 44041
Arthur V
Job Details: 06/21/2018
Found unit not cooling. Used a bullet valve. Compressor running at 30 pounds plus extra time sealed system tech ; ordrng 1 WPW10507886 (compressor), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock, schdld next appmnt for Tue
We serviced a
WHIRLPOOL WALL OVEN
Model GSC308PJS2
Near Hambden Township, OH 44024
Robert A.
Job Details: 06/21/2018
Found hinges bent, needs hingesCust to let us know; ordrng 2 WP4455526 (DOOR HINGE5255)s, used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS20EVMS13
Near Hambden Township, OH 44024
Robert A.
Job Details: 06/21/2018
Found evap drain frozen, cust has installed new drain tube, needs ice clearedCleared evap drain and ice, op test ok;, Job Cmpltd,
We serviced a
WGD9200SQ1 Whirlpool
Model Dryer
Near Willoughby Hills, OH 44092
Corey L.
Job Details: 06/21/2018
Customer complaint of squeaking Ran unit heard a loud squeaking noise, idler pulley failed, arm also badley worn, ordering idler pulley with arm; ordrng 1 W10837240 (bracket 24.60)
We serviced a
KUDC10FXSS1 Kitchenaid
Model Dishwasher
Near Cleveland, OH 44106
Corey L.
Job Details: 06/21/2018
Installed drain hose op test good ; Job Cmpltd,
We serviced a
KICU500XBL Kitchenaid
Model Cooktop
Near Mayfield Heights, OH 44124
Corina B
Job Details: 06/21/2018
Replaced the cooktop. Optest ok.
We serviced a
NED4655EW WHIRLPOOL
Model DRYER
Near Broadview Heights, OH 44147
Dan H
Job Details: 06/20/2018
Customer complaint that unit is not drying clothes, started normal dry cycle, unit heated, good air flow out of unit found standing water in vent, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube, customer needs to have vent tube cleaned ; Job Cmpltd
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Parma, OH 44134
Dan H
Job Details: 06/20/2018
Customer complaint that unit stops mid cycle, ran diagnostics found f8e1( long/no fill) error code, found drain hose inserted into drain stack approximately 18”, corrected, explained to customer that drain hose should not be inserted more than 4.5” into drain stack, started normal wash cycle, unit filled and advanced to wash cycle, op test good ; Job Cmpltd
We serviced a
DU1145XTPBA WHIRLPOOL
Model DISHWASHER
Near Grafton, OH 44044
Macaulay G.
Job Details: 06/20/2018
Heating element is open. Office to order element.; ordrng 1 W10518394 (heater)
Near Geneva-on-the-Lake, OH 44041
Arthur V
Job Details: 06/20/2018
FRIGIDAIRE WASHER Found pin trap clogged causing issue. Removed and cleaned out trap. Op test good ; , Job Cmpltd,
We serviced a
WMH31017AB1 WHIRLPOOL
Model MICRO OVEN
Near Grafton, OH 44044
Macaulay G.
Job Details: 06/20/2018
Magnetron needs replaced.
We serviced a
WRT3L1SZYF00 WHIRLPOOL
Model REFRIGERATOR
Near Lakewood, OH 44107
Chad P.
Job Details: 06/20/2018
Unit cleared out and shut down. Started unit. Operations normal. Removed evap cover. No abnormalities. Advised Cust that the drain line likely froze over and issue was corrected. Reinstalled cover and advised to monitor and use as normal. Advised on placing items in freezer and not to cover rear vents. Op test ok. ; Job Cmpltd
We serviced a
MVWB835DW0 MAYTAG
Model WASHER
Near Lakewood, OH 44107
Chad P.
Job Details: 06/20/2018
Installed latch assy. Ran drain spin and normal wash. Op test ok. ; Job Cmpltd,
We serviced a
MVWB835DW3 Maytag
Model Washer
Near Chagrin Falls, OH 44022
Brian M
Job Details: 06/20/2018
Cc that unit will not spin Ran diagnostics test found no errors Ran service test OP TEST OK
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near Eastlake, OH 44095
Jeff M
Job Details: 06/20/2018
Both upper rack adjusters a broken needs the support and clips; ordrng 4 WPW10195840 (CLIPS)s and 2 WPW10546503 (AJUSTERS )s, schdld next appmnt for 6/25 MON!
We serviced a
WHIRLPOOL FREEZER
Model WRT311FZDW01
Near Hiram, OH 44234
Corina B
Job Details: 06/20/2018
, Found condensation in ff area, frost around frz door, door seals good, needs service kit and spacer on bottom of ff door; ordrng 2 487576 (PLASTIC SPACER)s and 1 W10916494 (SERVICE KIT), schdld next appmnt for 6/26 TUE !,
We serviced a
MDB8979SFZ2 Maytag
Model Dishwasher
Near Avon Lake, OH 44012
Corey L.
Job Details: 06/20/2018
Customer complaint dishwasher won’t fill, started normal wash cycle, unit started to fill with a little bit of water then started found out the floater was up,put back down ran cycle twice,opt test good ; Job Cmpltd,
Near Warrensville Heights, OH 44122
Corina B
Job Details: 06/20/2018
Dishwasher CC that the control only will go into a rinse cycle. Will need a new control and UI. Called SM the UI is not longer available. Called safety Jennifer file #7722231059; ordrng 1 8274779 (UI) and 1 WP8564543 (cntrl-elec 15154),
Near Warrensville Heights, OH 44122
Corina B
Job Details: 06/20/2018
GR465LXLS0 Whirlpool Range CC that the broil gets the top to hot. Turned broil on at 500* on for 30 min. The broil stayed at 500* the top of the cooktop toward the front is hot to touch. The insulation is worn. The front left burner at a simmer goes to high. Will need a new switch.
We serviced a
WTW4816FW2 Whirlpool
Model Washer
Near Maple Heights, OH 44137
Corina B
Job Details: 06/20/2018
CC that the unit does not advance to rinse. Ran diag F8E1 – NO FILL, LONG FILL. Found the drain hose on the ground and the cold water was shut off. Raised drain hose and found the water valve was stripped. Replaced the water valve from t/s. Ran a normal load and a drain and spin. Optest ok.; used 1 W11210459 (VALVE) from stock
We serviced a
KEMS308SSS05 Whirlpool
Model Microwave
Near Avon Lake, OH 44012
Corey L.
Job Details: 06/20/2018
Installed parts, op test good; Job Cmpltd
We serviced a
MAV8551AWW Maytag
Model Washer
Near Pepper Pike, OH 44124
Brian M
Job Details: 06/20/2018
Installed water valve, timer and pressure sensor Ran test cycle mini and large OP TEST OK ;
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM02
Near Willowick, OH 44095
Jeff M
Job Details: 06/20/2018
Installed new parts both fridge doors had dents did not find the dance until we remove the plastic ; ordrng 1 LW10413519 (dor-fip ms) and 1 LW10557493 (dor-fip) and 1 WPW10481433 (BADGE), schdld next appmnt for 7/13 FRI !,
Near Mentor-on-the-Lake, OH 44060
Arthur V
Job Details: 06/20/2018
GE REFRIGERATOR Found ice maker over filling. Needs icemaker and water valve Reset control from C to F ; ordrng 1 WR55X11146 (valve im water asm), schdld next appmnt for 6/26 TUE !,
We serviced a
MAYTAG REFRIGERATOR
Model MFF2558VEM9
Near Ravenna, OH 44266
Robert A.
Job Details: 06/20/2018
Found evap drain clogged/frozen , replaced evap drain, cleared ice, op test okSp S38253 part only; used 1 W10619951 (TUBE-DRAIN) from stock, , Job Cmpltd, saved tckt
We serviced a
GE REFRIGERATOR
Model GTH21KBXACC
Near Ravenna, OH 44266
Robert A.
Job Details: 06/20/2018
Found evap fan recieving power, not running, needs fan; ordrng 1 WR60X26085 (FAN MOTOR5331), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,, schdld next appmnt for 6/26 TUE !,
We serviced a
GHW9160PW0 WHIRLPOOL
Model WASHER
Near Rocky River, OH 44116
Chad P.
Job Details: 06/20/2018
Found rear support and bearing for basket failed. Basket rubbing on front tub. Needs front tub, rear tub and basket replaced
We serviced a
GSHS5KGXGCSS GE
Model REFRIGERATOR
Near Brooklyn Heights, OH 44131
Dan H
Job Details: 06/20/2018
Customer complaint that unit is not cooling, fresh food section temperature at 50 degrees, freezer section temperature at 20 degrees, evaporator fan is not running , compressor and condenser fan are running, good frost pattern on evaporator, evaporator is recieving 120vac, unit needs new evaporator fan motor, customer does not want repair at this time; ordrng 1 WR60X10307 (mtr dc evap fan asm)
We serviced a
WDT720PADM2 WHIRLPOOL
Model DISHWASHER
Near Parma, OH 44129
Dan H
Job Details: 06/20/2018
Customer complaint that dishes are not drying
We serviced a
WED6200SW1 WHIRLPOOL
Model DRYER
Near Brooklyn, OH 44144
Dan H
Job Details: 06/20/2018
Installed new idler pulley and belt, op test good ; Job Cmpltd
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near LaGrange, OH 44050
Macaulay G.
Job Details: 06/20/2018
Replaced lid latch. Ran automatic test. All tested ok.; Job Cmpltd
We serviced a
WFG505M0BW2 WHIRLPOOL
Model RANGE
Near Cleveland, OH 44111
Chad P.
Job Details: 06/20/2018
Found console not aligning and chipped. Needs console replaced and aligned. Also, small chip in pain on side. Needs touch up. ; ordrng 1 511873 (paint, WHT) and 1 W11171357 (CONSOLE, WHT)
We serviced a
KUDP01ILWH1 Kitchenaid
Model Dishwasher
Near Cleveland, OH 44124
Brian M
Job Details: 06/20/2018
, Cc that unit will not fill Found float stuck in the up position Put float back into position OP TEST OK
Near Euclid, OH 44123
Brian M
Job Details: 06/20/2018
FGHD2465NF2A Frigidaire Dishwasher Installed board Ran quick wash Time counted down normal OP TEST OK
We serviced a
JMC8127DDW Jenn-Air
Model Micro Oven
Near Parma, OH 44134
Corina B
Job Details: 06/20/2018
CC that the unit is dead. Tried to remove unit with oven cart. The wall is next to unit. Can not get the screws out of the panel. Will need 2 techs to pull unit out ($100.00 for extra tech) Advised cust that I’m assuming that it the control and control is no longer available. Cust does not want to have another visit to be sure.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Mentor-on-the-Lake, OH 44060
Arthur V
Job Details: 06/20/2018
No cool in fresh food. Did test 4 passed —-saw evap starting to frost over during test. Needs thermister which are part of the evap fan assembly ; ordrng 1 W11087438 (EVAP FAN ASSY W/ THERMISTERS ),
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53520CH1
Near Ravenna, OH 44266
Robert A.
Job Details: 06/20/2018
Found transformer burnt, needs transformer and tested to see if there are any more problems Did not reinstall unit, returning tech to reinstall; ordrng 1 W10733412 (TRANSFORMER), schdld next appmnt for 6/26 TUE ! [**], s
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5NHAXS00
Near Wickliffe, OH 44092
Jeff M
Job Details: 06/20/2018
The unit was plugged in but the unit was off. I am plug the fridge I check the outlet for power outlet had power. I plug the machine back in it turned on evaporator frosted over and it started to cool unit tested good. I could not find an issue; , Job Compltd
We serviced a
MFI2569VEW1 MAYTAG
Model REFRIGERATOR
Near North Ridgeville, OH 44035
Macaulay G.
Job Details: 06/20/2018
Drain was clogged with ice. Per special project S38253, parts are covered. Replaced grommet with p trap drain from truck stock. Used steamer to melt ice. All tested ok.; used 1 W10619951 (TUBE-DRAIN)
We serviced a
JGC8536ADS Jenn-Air
Model Range
Near Westlake, OH 44145
Corey L.
Job Details: 06/20/2018
Installed new parts, holes not lining up on orf to burner assembly, ordered front burner assembly, unit needs the 12.5k rear left burner assembly and front right 9.2k, ordrng 1 WP7527P002-60 (holder-orf 9.2K) and 1 WP7527P003-60 (holder-orf 12.5K)
We serviced a
GY397LXUS0 WHIRLPOOL
Model RANGE
Near Westlake, OH 44145
Chad P.
Job Details: 06/20/2018
Installed element. Op test ok.
We serviced a
WDF520PADW Whirlpool
Model Dishwasher
Near Eastlake, OH 44095
Brian M
Job Details: 06/20/2018
Cc of no heat Found heater giving intermittent ohm readings Needs heater replaced ; ordrng 1 W10518394 (heater)
We serviced a
WTW8540BW1 Whirlpool
Model Washer
Near Wickliffe, OH 44092
Brian M
Job Details: 06/20/2018
Cc of leak still Could not duplicate the issue Took apart detergent cup and reinstalled no cracks in cupSpoke to whirlpool stated that everything we done is the right thing and nothing else can be done
We serviced a
KRFF707ESS01 Kitchenaid
Model Refrigerator
Near Parma, OH 44134
Corina B
Job Details: 06/20/2018
CC that there is water on the floor. Found a crack in the drain pan. Will need a new drain pan. Advised cust to replace the plastic water line with a copper or braided flex line. Called SM to order part. ; ordrng 1 W11225840 (DRAIN PAN. )
We serviced a
WFG505M0BS3 WHIRLPOOL
Model RANGE
Near Garfield Heights, OH 44105
Dan H
Job Details: 06/20/2018
Customer complaint that ignitors are lighting on their own, landlord is not here with pop, tenant does not have pop, ran entitlement pd is 11/8/17, unit is plugged in, no ignitors are arcing on their own, unable to duplicate the problem, unit is operating as designed, if problem reoccurs unit will likely need ignitor switches; Job Cmpltd
We serviced a
WHIRLPOOL DISHWASHER
Model GU3600XTVY3
Near Richmond Heights, OH 44143
Jeff M
Job Details: 06/20/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302EBS00
Near South Russell, OH 44022
Robert A.
Job Details: 06/20/2018
Installed rt ff door gasket, steamed into form, op test ok; Job Cmpltd,
We serviced a
IK8FXNGFDM00 IKEA
Model REFRIGERATOR
Near Cleveland, OH 44113
Dan H
Job Details: 06/20/2018
Recovered refrigerant, installed compressor , evaporator,and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 4.6oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 TJAF1200, 2 W10890087, 1 W10890099, 1 W10890115, 1 W10890126, 1 W10890131, 1 W10890290, and 2 W10891056 from stock, Job Cmpltd
We serviced a
WOD51ES4EB00 WHIRLPOOL
Model RANGE
Near Amherst, OH 44001
Macaulay G.
Job Details: 06/20/2018
Replaced fixed thermostat. Tested unit. All tested ok.; Job Cmpltd
We serviced a
MZF34X20DW00 MAYTAG
Model FREEZER
Near MIDDLEBRG HTS, OH 44130
Chad P.
Job Details: 06/20/2018
Found inner door liner warped and no longer mating with the cabinet. Needs door assy replaced. ; ordrng 1 W10746789 (DOOR ASSY
We serviced a
LGHB2867PFHA Frigidaire
Model Refrigerator
Near Independence, OH 44131
Corina B
Job Details: 06/20/2018
Replaced the housing. Optest ok
Near Concord Township, OH 44077
Arthur V
Job Details: 06/20/2018
WHIRLPOOL M/W OTR Found switch assembly faulty Replaced switch assembly. Op test good ; Job Cmpltd,
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2089HES
Near Beachwood, OH 44122
Robert A.
Job Details: 06/20/2018
Ff 36, frz 2, found damper making noise not working correctly, unit not defrosting correct, heater and bimetal good, put into forced defrost good, needs damper and harness; ordrng 1 WP67003903 (DAMPER7050) and 1 WP67005162 (HARNESS4889), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock, Cllctd $369.72 CC Ref # 1139323701, schdld next appmnt for 6/26 TUE ! [**],
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWBM01
Near Willowick, OH 44095
Jeff M
Job Details: 06/20/2018
Installed new part unit op tested failed. The housing has the button is not the control; ordrng 1 W10632601 (overlay) and 1 WPW10464767 (HOUSING ), schdld next appmnt for 6/26 TUE 8-12,
We serviced a
WRB329DMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Westlake, OH 44145
Macaulay G.
Job Details: 06/20/2018
Noise is due to vibration from filter drier sitting against rear cover. Adjusted drier. All tested ok.; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMB00
Near Concord Township, OH 44077
Arthur V
Job Details: 06/20/2018
Found icemaker not cycling. Forced cycle unit cycled and filled. Needs icemaker. Do not move up. Cust going on vacation reschedule at customer request ; ordrng 1 W10884390 (icemaker), schdld next appmnt for 7/3 TUE !,
We serviced a
WFW9151YW00 WHIRLPOOL
Model WASHER/DRYER STACK
Near Cleveland, OH 44114
Dan H
Job Details: 06/20/2018
Installed new boot, op test good ; Job Cmpltd
We serviced a
TAWB600JQ0 ESTATE
Model WASHER
Near North Madison, OH 44057
Dan H
Job Details: 06/20/2018
Installed new lid switch. Op test good ; Job Cmpltd
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near North Olmsted, OH 44070
Macaulay G.
Job Details: 06/20/2018
When engaging for spin, basket is spinning separate from wash plate. Cam is engaging completely and basket is dropped. Office to order gearcase. ; ordrng 1 W11035751 (gearcase)
We serviced a
KUDC10IXWH1 WHIRLPOOL
Model DISHWASHER
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 06/20/2018
User interface needs replaced
We serviced a
WRF767SDHZ00 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44136
Chad P.
Job Details: 06/20/2018
Wrong parts ordered. Ordered correct part number for interface. ; ordrng 1 W11224590 (INTERFACE)
We serviced a
DU1100XTPS6 WHIRLPOOL
Model DISHWASHER
Near Brecksville, OH 44141
Chad P.
Job Details: 06/20/2018
Found unit still not heating. New element and thermal cut off check good from control. Removed control assy. Found k2 relay over heating. Relay dropping power to element. Needs control replaced. Likely over heated do to faulty heater.
We serviced a
NTW4516FW1 AMANA
Model WASHER
Near Warrensville Heights, OH 44128
Chad P.
Job Details: 06/20/2018
Replaced cam. Ran service mode and drain spin. Found drain line tapping on the back of the unit. Secured drain line. Op test ok. ; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM00
Near University Heights, OH 44118
Robert A.
Job Details: 06/20/2018
Found frost around frz door, door seal good, per svc pntr needs fan kit, installed fan and tower seal, sealed cab to liner, op test ok Called tl sm; used 1 W10916494 (FAN KIT) from stock, Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWC425BW0
Near MENTOR ON THE, OH 44060
Jeff M
Job Details: 06/20/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5FHAXVY05
Near Madison, OH 44057
Arthur V
Job Details: 06/20/2018
Unit running upon arrival. Per the description from the customer unit quits cooling then they adjust the cold control and unit starts. Advised cust could be cold control or adc bd. Advised customer what to do if it happens again and call back with descriptions ; Job Cmpltd,
We serviced a
MAYTAG REFRIGERATOR
Model MFF2258VEW6
Near Geneva, OH 44041
Arthur V
Job Details: 06/20/2018
Upon arrival unit icemaker bail arm in off position. Put bail arm down and icemaker cycled and filled. Advised customer about how the bail arm works. Op test good ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM00
Near University Heights, OH 44118
Robert A.
Job Details: 06/20/2018
Found frost around frz door, door seal good, per svc pntr needs fan kit, installed fan and tower seal, sealed cab to liner, op test ok Called tl sm; used 1 W10916494 (FAN KIT) from stock, Job Cmpltd,
We serviced a
WED9400SU0 Whirlpool
Model Dryer
Near Huntsburg, OH 44046
Brian M
Job Details: 06/20/2018
Cc of unit vibrating Found coins in dryer vent also found heater not working Replaced heater used truck stock OP TEST OK ; used 1 WP8544771 (ELEMENT)
We serviced a
AED4475TQ0 Whirlpool
Model Dryer
Near Lyndhurst, OH 44124
Corey L.
Job Details: 06/20/2018
Customer complaint dryer does nothing, confirmed timer not even ticking, voltage to unit good, found thermal fuse open, quoted customer, ok, replaced op test good, customer has a foil style 4” vent reducing to a 3” vent for about 2 feet before outside, advised customer to have a 4” Installed and the foil vent is a fire hazard and should be replaced with solid metal or semi solid metal vent; used 1 WP3392519 (THERMAL FUSE)
We serviced a
RF388LXGZ Whirlpool
Model Range
Near Wickliffe, OH 44092
Corey L.
Job Details: 06/20/2018
Customer complaint when daughter was frying and it didn’t work the same as it used to, also the oven when baking a cake is not the same as before, seal on bottom of door is caked with grease and flattened that could be cleaned, all stove burners and bake element are working as designed
We serviced a
GH7145XFZ1 Whirlpool
Model Microwave
Near Wickliffe, OH 44092
Corey L.
Job Details: 06/20/2018
Customer complaint microwave does not heat like it used to, loaded a glass of water for 30 seconds, unit is heating properly, found a crack under handle, cosmetic damage, part 8169641 she needs color is not available unable to quote, unit is operating as designed
We serviced a
KDTE334GPS0 Kitchenaid
Model Dishwasher
Near Montville, OH 44064
Brian M
Job Details: 06/20/2018
Cc that unit will not work Found water in tub will not drain Turn drain on just clicks and hums Needs drain pump ; ordrng 1 WPW10531320 (pump-drain),
We serviced a
KUDS50SVSS4 Kitchenaid
Model Dishwasher
Near WARRENSVL HTS, OH 44122
Corina B
Job Details: 06/20/2018
CC that the dispenser does not open. Ran diag dispenser door did not open. Checked the dispenser connections. Will need a new dispenser. Called SM to order part. ; ordrng 1 WPW10199696 (dispenser) and 1 WPW10285179 (cntrl-elec)
We serviced a
MVWX655DW0 MAYTAG
Model WASHER
Near Grafton, OH 44044
Macaulay G.
Job Details: 06/20/2018
Installed actuator in washer, ran through calibration. Wash tub is spinning separate from wash plate during spin.; ordrng 1 W11035751 (gearcase)
We serviced a
WDF520PADB7 WHIRLPOOL
Model DISHWASHER
Near Berea, OH 44017
Macaulay G.
Job Details: 06/20/2018
Pump and motor assembly not pumping water, diverter not working.; ordrng 1 W11025157 (pump&motor)
We serviced a
FDE747RET0 FRIGIDAIRE
Model DRYER
Near Cleveland, OH 44109
Dan H
Job Details: 06/19/2018
Customer complaint that light is not working and unit is not working, found bulb blown, light is recieving 120vac, started normal dry cycle, unit started, unit heated, drum is spinning, unit needs new bulb
We serviced a
JGB750EEF2ES GE
Model RANGE
Near Amherst, OH 44001
Macaulay G.
Job Details: 06/19/2018
Installed temperature sensor in range. Tested range=operating properly.; Job Cmpltd
We serviced a
GU2275XTVY1 Whirlpool
Model Dishwasher
Near Lyndhurst, OH 44124
Corey L.
Job Details: 06/19/2018
Customer complaint dishwasher won’t start just blinks, confirmed unit is not accepting selections and then randomly picking a combination of lights to repeatedly blink, stuck key test shows ui needs replaced, found silver migration on ui ribbon; ordrng 1 WPW10175237 (panel-cntl),
We serviced a
DU810DWGU2 Whirlpool
Model Dishwasher
Near Painesville, OH 44077
Brian M
Job Details: 06/19/2018
Installed pump and motor OP TEST OK
We serviced a
MAYTAG WASHER
Model MVWB850620
Near Mentor, OH 44060
Jeff M
Job Details: 06/19/2018
The individual dispensers were overfilling I adjusted the water valves to decrease the pressure unit test good; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMYM05
Near Eastlake, OH 44095
Jeff M
Job Details: 06/19/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM
Near Willowick, OH 44095
Jeff M
Job Details: 06/19/2018
appears that the door was left open and the food was coded in the layer of frost I did cycle the icemaker to be sure unit tested good ; Job Cmpltd,
We serviced a
FFU1464DW2 Frigidaire
Model Freezer
Near Chesterland, OH 44026
Corina B
Job Details: 06/19/2018
C that food is defrosting and water is coming out. Found the drain hole is frozen. The thermostat is at the coldest setting. Will neeed a thermostat. Called SM to order part. ; ordrng 1 216788000 (control,temp 9399),