Service History 732 | Freds Appliance

We serviced a

FRIGIDAIRE RANGE

Model KDTE204KBS0

Near Thompson, Ohio 44086

Dan

Job Details: 10/22/2021

"Customer complaint that display gos out sometimes and flashes 666, unit is a Frigidaire under manufacturers warranty"

We serviced a

WHIRLPOOL DRYER

Model WGD4950HW0

Near Parma Heights, Ohio 44130

David R

Job Details: 10/22/2021

"Cc unit leaking gas, turns gas off after running. Ran unit, checked lines, lines in back good. Could smell gas residue. Ordering gas burner assembly. ; ordrng 1 W10823508 (Burner gas assembly)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHS2311PFBA

Near Cleveland, Ohio 44120

Jason N

Job Details: 10/22/2021

"Cc unit ff section not cooling Temps good in freezer section, all product frozen. Found no airflow to ff section from damper. Ran diagnostics functions test, damper operation no good, only ticking but not moving. Unit needs damper control. ; ordrng 1 242303001 (Damper control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Cleveland, Ohio 44120

Manny

Job Details: 10/22/2021

"Cc unit not cooling, check temp on both compartments 5 degrees in fc and 38 in Rc, unit is working as designed. Customer stated that she might have overstuffed the freezer most likely preventing air flow. Advise customer to make sure the vents are clear of obstruction to avoid the same issue, Place unit in service mode to verify that all components are working correctly, all components passed opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near Olmsted Township, Ohio 44138

David R

Job Details: 10/22/2021

"Unplugged. Replaced FZ fan. Ran diagnostics to test, fan is coming on, damper is opening. Corrected temp settings. Let customer know to give 24 hours to cool correctly. Monitor. Op test ok."

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Painesville, Ohio 44077

Dan

Job Details: 10/22/2021

"Installed new control, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ

Near Highland Heights, Ohio 44143

Jason N

Job Details: 10/22/2021

"Cc unit doors not level Right side door jack bolt all the way up, no more adjustment. Used cabinet leveling feet to raise RH door even with LH. Customer satisfied with appearance. Op test good."

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Olmsted Falls, Ohio 44138

Angel

Job Details: 10/22/2021

Cc that unit was not draining. Verified and they had a new garbage disposal installed and did not remove the plug. I removed the plug and tested unit for them unit draining and working as designed. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model GSF26C4EXB02

Near Cleveland, Ohio 44144

Manny

Job Details: 10/22/2021

"Replaced main control, unit is cooling, advise customer to wait until temp have equalize before loading it, took core for return"

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Cleveland, Ohio 44111

Manny

Job Details: 10/22/2021

"Replaced main control opt test fail, tried placing unit into diagnostics cycle, unit gets stock in service mode and wont do anything after, tried running a normal wash and after holding the start key for the 3 seconds unit will go back to the time with no operation, called BJ he recommended to replace the UI. Also customer has the wrong drain hose attached to the unit; ordrng 1 W11478524 (user interface) and 1 W11244231 (Drain hose)"

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29BBWH02

Near Wickliffe, Ohio 44092

Corina H

Job Details: 10/22/2021

"CC that the unit does not turn on after a power outage. Unit is back on. Will need a main control and ui. ; ordrng 1 W10878992 (Ui) and 1 WPW10589837 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB9979SKZ0

Near Chagrin Falls, Ohio 44023

Brian M

Job Details: 10/22/2021

Cc of f9e1 Found drain pump running slow Replaced Ran several fill and drains no issue found at this time

We serviced a

FRIGIDAIRE DISHWASHER

Model FFCD2413UB2A

Near Perry, Ohio 44081

Brian M

Job Details: 10/22/2021

Installed control and UI OP Test Ok

We serviced a

MAYTAG RANGE

Model MES5775BAF19

Near Fairview Park, Ohio 44126

Gabriel P

Job Details: 10/22/2021

"Found switches sending proper voltage to element burners giving estimate on part needed ; ordrng 1 W10823692 (Burner), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GZ25FSRXYY5

Near Mentor, Ohio 44060

Joe O

Job Details: 10/22/2021

Cc: not making iceFound ice maker full. Cycled ice maker. Unit harvesting and filling. Op test okAdvised if issue continues unit will need ice maker. Built estimate. Customer stated to replace. Replaced ice maker. Cycled. Op test ok; used 1 W10882923 (ICE MAKER ASSY) from stock

We serviced a

WHIRLPOOL WASHER

Model WFW95HEDW0

Near Richmond Heights, Ohio 44143

Jason N

Job Details: 10/22/2021

"Cc unit door locked, wont spin, stuck in cycle. Ran diagnostics, found codes f9e1 for long drain, f8e3 for overflow condition, and f3e1 for water level system error. Ran auto test cycle, all functions passed, good drain out. Reran auto test, all functions passed again. Started quick wash cycle. Unit is working as designed at this time, could not duplicate a fault. Advised customer to call back if issue returns. Op test good."

We serviced a

WHIRLPOOL STACK W/D

Model WFC8090GX0

Near Painesville, Ohio 44077

Jason N

Job Details: 10/22/2021

"Installed inlet water valve. Ran water valve op test, good water flow in. Op test good."

We serviced a

GE REFRIGERATOR

Model GFE28GSKSS

Near Painesville, Ohio 44077

Dan

Job Details: 10/22/2021

"Installed new control, op test no good , found one led light out causing others to be dim, unit needs new led light; ordrng 1 WR55X25754 (Led)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFHB2741PFBA

Near North Olmsted, Ohio 44070

Gabriel P

Job Details: 10/22/2021

"User interface is fading need to be replace ordering part customer owe labor 139.32 ; ordrng 1 5304527929 (Ui), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWC6ESWW1

Near Willowick, Ohio 44095

Corina H

Job Details: 10/22/2021

Replaced the switch. Started a cycle and a drain and spin. Opt test ok. ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL RANGE

Model WFG525S0JZ1

Near Mentor, Ohio 44060

Joe O

Job Details: 10/22/2021

Cc: not staying ignitedRan test bake. Could not duplicate issue. Unit functioning as designed. Op test ok

We serviced a

MAYTAG STACK W/D

Model MHWE251YG00

Near Madison, Ohio 44057

Joe O

Job Details: 10/22/2021

"Cc: not spinning out clothesRan drain and spin with wet load. Unit not spinning out. Entered diagnostics, found error codes f6e1(serial communication between customer and mcu) F1e1(Pump Driver/Main Relays/EEPROM Error) f9e2(pump drive system error) f9e1(long drain). Checked harness, and grounding wires. Needs controlAdvised customer its possibly could need (motor WPW10459454) as well. Customer does not want to repair at this time; ordrng 1 WPW10459454 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ02

Near North Ridgeville, Ohio 44039

Angel

Job Details: 10/22/2021

Cc that mullion rail was not closing properly. I verified and mullion rail was not seated properly and need to be lubricated on the hinges. Tested unit and working as designed. Opt test ok.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ1

Near Elyria, Ohio 44035

Angel

Job Details: 10/22/2021

Replaced bottom door seal tested unit by running a cycle with front panel of the door off and no leaks were detected. Opt test ok.

We serviced a

MAYTAG WASHER

Model A882

Near Willowick, Ohio 44095

Corina H

Job Details: 10/22/2021

"CC that the unit leaks. Started a cycle, found it leaking at the nozzle. Called BJ. Cust water lines need to be replaced. Will need a new nozzle, clamps, valve. ; ordrng 3 WP596669 (Clamp)s and 1 Wp213015 (Injector nozzle) and 1 Wp216201 (Valve) and 1 Wp22213057 (Sleeve), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG550S0HZ2

Near Elyria, Ohio 44035

David R

Job Details: 10/22/2021

Replaced control. Tested bake and top burners. All working correctly. Good. Op test ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Montville, Ohio 44064

Jason N

Job Details: 10/22/2021

Cc unit door needs replaced due to damageReplaced RH ff door using customer supplied part. Customer satisfied with appearance. Op test good.

We serviced a

WHIRLPOOL WASHER

Model WFW70HEBW1

Near Westlake, Ohio 44145

Gabriel P

Job Details: 10/21/2021

"Found water inside basket heird pump humming use shot vac to get water out took unit apart so I can get to pump found nothing blocking on filter took drain pump apart found kids wristband clear out put unit back together ran factory test pass it drain and complete cycle,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF305ESS04

Near Painesville, Ohio 44077

Dan

Job Details: 10/21/2021

"Customer complaint that of frost in freezer section and customer set fresh food section to 35 degrees and it got really cold and froze radishes in water, fresh food section temperature at 38 degrees currently set to 37 degrees, doors are all sealing, unit is operating as designed"

We serviced a

GE WALL OVEN

Model JRP03G0J4BG

Near Mentor, Ohio 44060

Dan

Job Details: 10/21/2021

"Customer complaint that oven is not heating, confirmed, bake element is receiving 240vac, unit needs new bake element ; ordrng 1 WB44X200 (Element), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFE505W0HW1

Near Mentor, Ohio 44060

Dan

Job Details: 10/21/2021

"Customer complaint that cooktop on and hot lights were on for 5 days, lights are off now, tested all switches, all switches working, unable to duplicate the problem , unit is operating as designed"

We serviced a

KITCHENAID RANGE

Model KSDG950ESS0

Near Mentor, Ohio 44060

Dan

Job Details: 10/21/2021

"Installed new cooling fan, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI6FDRXXY07

Near Strongsville, Ohio 44136

Marie V

Job Details: 10/21/2021

"Cc that the unit is not making ice. Confirmed. Took temp 35* on fresh food section -3* on freezer and 9* inside ice maker box. Ice maker is gettin 120V, jump started, failed. Unit will need new ice maker. Replaced ice maker from T/S. Op test ok; used 1 W10882923 (ICE MAKER ASSY) from stock"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH32519HZ07

Near Parma, Ohio 44130

Marie V

Job Details: 10/21/2021

Cc that when you run unit is sounds loud. cust put cup with water and we tested it. Is sounds normal. Explain cust that the unit turns the fan on while cooking to remove steam from food. Unit is working as designed. Op test ok

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2290VTB2

Near Brecksville, Ohio 44141

Marie V

Job Details: 10/21/2021

Cc that theres frost on left hand side and the ice maker tray is hard to pull out and cant open one of the basket because of frost build up. Confirmed found gasket not sealing all the way. Got steamer and steamed out and added petroleum jelly to help stick and added seal behind gasket . Also defrosted the rails on door and ice maker tray. Asked cust to test. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KSRS25ILBL01

Near Kirtland, Ohio 44094

Dan

Job Details: 10/21/2021

"Customer complaint that unit runs a lot and is leaking water on the floor, fresh food section temperature at 39 degrees, freezer section temperature at 5 degrees, evaporator fan is running , good frost pattern on evaporator , compressor and condenser fan are running, condenser is clean, found evaporator drain tube clogged , cleared drain tube, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM01

Near Shaker Heights, Ohio 44120

Marie V

Job Details: 10/21/2021

"Steamed out evaporator , found unit leaking, found drain tube clogged cleared out and replaced harness(thermistor) and control board. Set unit to recommended temps, and advise cust to allow 24 hours for unit to get to temp. Op test okBrought core for return"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKW0

Near Willoughby, Ohio 44094

Dan

Job Details: 10/21/2021

"Installed new user interface, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB01

Near Cleveland, Ohio 44102

Marie V

Job Details: 10/21/2021

Cc that the unit had frost on fresh food section and that theres condensation on fresh food section top part. Found liner at the bottom not sealing all the way. Added silicone and defrosted frost. Op test ok

We serviced a

MAYTAG DRYER

Model MEDB766FW0

Near Chardon, Ohio 44024

Brian M

Job Details: 10/21/2021

Installed thermistor Ran test cycle OP Test Ok

We serviced a

JENN-AIR RANGE

Model JDRP436HL01

Near Lorain, Ohio 44053

Angel

Job Details: 10/21/2021

Replaced ui and wifi module also found on back of unit that the L1 wire was loose screw was half way out wire was just hanging on screw retightened screw and installed all parts helped customer to try to get connected to wifi but he has to call technical support to get him connected. Opt test ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD608ESS01

Near Pepper Pike, Ohio 44124

Manny

Job Details: 10/21/2021

Replaced fill tube use opt test ok; used 1 WP2198677 (CONNECTOR 1/4'to1/4' John Gu) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0

Near Strongsville, Ohio 44136

David R

Job Details: 10/21/2021

"Replaced control, unit turning on. Checked different functions. Lid lock is working, valves good, drain good. Spin and agitate not working. Found wires cut underneath to stator. Harness might also been shorter. Control had a little burning smell to it. Ordering parts needed to complete repair.** requesting double labor ; ordrng 1 W11510463 (Control) and 1 W11568984 (Harness) and 1 W11195971 (Stator) and 1 W10754448 (Clutch) and 1 W10734521 (Slider)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Euclid, Ohio 44117

Corina H

Job Details: 10/21/2021

Replaced the ice maker. Cycled. Opt test ok.

We serviced a

KITCHENAID RANGE

Model KERS202BWH0

Near Cleveland, Ohio 44103

Jason N

Job Details: 10/21/2021

Installed bake element. Ran bake test to 300 degrees. Op test good.

We serviced a

KITCHENAID ICE MAKER

Model KUIX305EWH0

Near Woodmere, Ohio 44122

Manny

Job Details: 10/21/2021

"Cc unit still not making ice. Tested all components through service mode, compressor was shutting off after a few seconds of running, pull unit out and compressor is running with no issues, good frost pattern on evap plate and good water flow."

We serviced a

MAYTAG RANGE

Model MER6872BAQ

Near Chardon, Ohio 44024

Brian M

Job Details: 10/21/2021

Cc that broil comes on when trying to bake in lower Found relay stuck closed on lower oven Needs control Control is NLa 74006217 ; ordrng 1 74006217 (cntrl-elec)

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near North Ridgeville, Ohio 44039

Angel

Job Details: 10/21/2021

Cc that unit was not turning off but only sometimes. Replaced timer with new one and explained customer that when there going to set a cycle or time they will need to rotate the knob clockwise only not counter clockwise because it will damage the timer. Tested unit and called safety to notify issue. Opt test ok.

We serviced a

KITCHENAID WALL OVEN

Model KOCE500ESS11

Near Lyndhurst, Ohio 44124

Corina H

Job Details: 10/21/2021

Replaced the ui. Tested the key pad. Heated oven to 350*. Opt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Avon, Ohio 44011

Gabriel P

Job Details: 10/21/2021

"Found condenser making rattleling sound use same insulation to separate condenser line from vibration to the metal noise when away advise customer to monitor,opt test ok"

We serviced a

AMANA REFRIGERATOR

Model ARB2257CC

Near Chardon, Ohio 44024

Brian M

Job Details: 10/21/2021

Cc of moisture in fridge section under door gasket Removed and inspected gasket Cleaned gasket in sink and put back on Seems to seal better Advised to watch

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Chagrin Falls, Ohio 44023

Brian M

Job Details: 10/21/2021

Cc of lf error Ran fill test cold trickling hot has nothing Replaced valve using truck stock OP Test Ok ; used 1 W11165546 (VALVE) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB543CMJZ00

Near Cleveland Heights, Ohio 44118

Jason N

Job Details: 10/21/2021

"Cc unit not cooling Customer states unit will randomly stop cooling in the ff section. Will stay stay at 50-60 degrees. Freezer section has been fine. Ff section reading average of 55 degrees, freezer temps at -5 degrees. Ran diagnostics mode, all functions are working, fans and damper control. No faults at end of mode. Checked thermistor resistances at control board. Both freezer and ff section thermistors reading correct resistance according to temp chart. Ordering main control and UI control. Main control not showing in stock at Marcone, office to contact customer with next service date. ; ordrng 1 W11487480 (Control) and 1 W11394630 (UI control)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Strongsville, Ohio 44149

Angel

Job Details: 10/21/2021

Replaced evaporator drip pan installed zip ties and cleared out drain tube. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHB02

Near Pepper Pike, Ohio 44124

Corina H

Job Details: 10/21/2021

"CC that the unit is freezing food. Unit is in defrost when arriving. Ff 42*-45* Fz 5*. Food is not frozen, just firm to the touch. Like dips, butter. Called t/l Joel raise the temp to 39* and 3*. And keep raising temp unit satisfied. Data logger will need to be used if milk, eggs, lettuce etc are frozen. Opt test ok"

We serviced a

KITCHENAID MICRO OVEN

Model KHMS2050SSS2

Near Beachwood, Ohio 44122

Joe O

Job Details: 10/21/2021

Attempted to install controls and lamps. Found housing for switch board broken and will not hold switch board. socket for lamps loose. Needs panel and lamp sockets.Panel shows discontinued. Spoke with BJ. He stated to bring take all ordered parts and he will speak with AB. BJ stated AB stated to advise customer unit is not repairable.Took parts to return; ordrng 1 W10245709 (panel(discontinued)) and 2 W10143958 (housng-lmp)s

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Cleveland, Ohio 44105

Jason N

Job Details: 10/21/2021

"Cc unit displays check drain Ran diagnostics, found codes f9e1 for long drain fault and f1e2 for motor module over voltage. Ran auto test cycle, unit stuck at drain out. Pulled pressure hose, blew through hose, checked clear. Unit stuck in drain out mode. Unit needs pressure sensor/main control. Part not showing in stock at Marcone, office to contact customer with next service date.; ordrng 1 W11419171 (Main control)"

We serviced a

WHIRLPOOL RANGE

Model WFG540H0ES1

Near Cleveland, Ohio 44105

Jason N

Job Details: 10/21/2021

"Cc unit oven not working Ran bake test, good spark and ignition but gas stopped after a second. Ran broil test, same result, good spark and ignition but flame quickly went out after a second or two. Gas valves not receiving proper power. Unit needs DSI board. ; ordrng 1 WPW10511278 (DSI board)"

We serviced a

WHIRLPOOL DRYER

Model MGDB766FW0

Near Highland Heights, Ohio 44143

Dan

Job Details: 10/21/2021

"Installed new door switch, op test good"

We serviced a

WHIRLPOOL WASHER

Model WTW4850HW1

Near Aurora, Ohio 44202

Brian M

Job Details: 10/21/2021

Installed suspension OP Test Ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Strongsville, Ohio 44136

David R

Job Details: 10/21/2021

"Called techline , ran test 120, icemaker is passing and returning to home position, ran test 96, water dispensing from front, good. Ran test 97, water leaking from back side behind icemaker, bad water full tube. Ordering***Run test 96 front water dispenser, then test 97, icemaker water dispenser; ordrng 1 W11401679 (Fill tube)"

We serviced a

WHIRLPOOL WASHER

Model WTW8200YW0

Near Strongsville, Ohio 44136

David R

Job Details: 10/21/2021

"Cc unit will not stop cycle, when it gets down to last minute screen will go blank and unit will get running, only way to stop it is to unplug it.Called techline. Did not need to call safety. Went over control relay for drain could be bad and pressure hose could be clogged. Checked and pressure hose good, blew through no problem. Will need control and pressure hose. Gave estimate to customer. Do not order at this time. ; ordrng 1 W10763748 (Control) and 1 WP353244 (Pressure hose), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHV00

Near Parma, Ohio 44130

David R

Job Details: 10/21/2021

"FZ hard to pull out. Rail Slides are hard to pull out, ice stuck in, after steaming out still not moving in/out correctly. Ordering slides. ; ordrng 1 WPW10397636 (Slide left) and 1 WPW10397635 (Slide right)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Avon, Ohio 44011

Angel

Job Details: 10/21/2021

Cc that drawer handle on freezer section keeps coming off. Found tabs on top handle snapped will need new handle. Opt test ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHW1

Near Cleveland Heights, Ohio 44118

Joe O

Job Details: 10/21/2021

Found new door panel damaged. Re ordering door. Door out of stock. Office to reschedule ; ordrng 1 W11116419 (panel)

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH32519HZ3

Near Westlake, Ohio 44145

Angel

Job Details: 10/21/2021

"Cc that unit is giving a F1E4 error code for the relay on acu. Will need to replace the ACU. Customer said they rather buy a new one do not order part.; ordrng 1 W11342846 (Control board), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model SF369LEMT0

Near Chagrin Falls, Ohio 44022

Jason N

Job Details: 10/21/2021

Cc unit needs oven light installedInstalled customer supplied light bulb. Oven light tests good.

We serviced a

WHIRLPOOL RANGE

Model WFE540H0AS

Near Streetsboro, Ohio 44241

Brian M

Job Details: 10/21/2021

"Installed element ran test bake no good Relay stuck open Needs control ; ordrng 1 WPW10586737 (cntrl-elec), used 2 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF995FIFZ00

Near Westlake, Ohio 44145

Angel

Job Details: 10/21/2021

Replace evap cover and main control board. Opt test ok. Took core

We serviced a

MAYTAG REFRIGERATOR

Model MFF2558VEM10

Near Mayfield Heights, Ohio 44124

Joe O

Job Details: 10/21/2021

"Installed ice maker. Cover, and harness. Cycled. Op test ok"

We serviced a

WHIRLPOOL MICROWAVE

Model WOC75EC0HS04

Near Garfield Heights, Ohio 44128

Jason N

Job Details: 10/21/2021

Cc unit has no power Found both oven and microwave will no power on. Pulled unit to checked power. Found missing L1 from pigtail. Advised customer to call property manager or electrician.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Warrensville Heights, Ohio 44128

Jason N

Job Details: 10/21/2021

"Cc condensation forming on freezer doorCustomer stated condensation is accumulating on door and center divider, running down and pooling on floor. Found condensation forming on top of center mullion, sticking to door gasket. Added silicone to both sides of center mullion gap. Customer to monitor, call back if condensation returns."

We serviced a

GE COOKTOP GAS

Model ZGU384NSM2SS

Near Westlake, Ohio 44145

Gabriel P

Job Details: 10/21/2021

Found no issue it takes 3 clicks to light but is normal explain customer as long as it lights is good

We serviced a

WHIRLPOOL OTR MICROWAVE

Model UMV1160CW8

Near Mayfield Heights, Ohio 44124

Joe O

Job Details: 10/21/2021

"Cc: sound like popcornReplaced turn table motor, support, and ring. Tested. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model MTF2156GES

Near Cleveland, Ohio 44111

Marie V

Job Details: 10/21/2021

"Cc that the freezer has frost, confirmed. Found bottom gasket torn, will need to be replaced. Cust will not fix.; ordrng 1 WP61004017 (Seal black), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

FRIGIDAIRE WASHER

Model CWS3600AS1

Near Westlake, Ohio 44145

Gabriel P

Job Details: 10/21/2021

Ran spin cycle did not walk ran some towels and did not walk cannot duplicate issue opt test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS20XVMS6

Near Westlake, Ohio 44145

Gabriel P

Job Details: 10/21/2021

Found unit ui in sabbath mode and also fade with lines try to take it out of sabbath mode but cant call whirlpool and couldnt get it out of sabbath mode there has to be a shorted key explain customer also found bad news on part is discontinued cannot be fix

We serviced a

WHIRLPOOL RANGE

Model WEG750H0HZ0

Near Lakewood, Ohio 44107

Gabriel P

Job Details: 10/21/2021

"Found error code f6e0 lost communication,ordering parts ; ordrng 1 W11339755 (Console) and 1 W11205353 (Control)"

We serviced a

KITCHENAID RANGE

Model KSGB900ESS4

Near Seven Hills, Ohio 44131

David R

Job Details: 10/21/2021

"Replaced parts. Drawer still not closing. Repositioned wire cover inside. Found frame pushed in from when unit was damaged during delivery. Frame is non repairable. Calling techline. Documented as frame is a non repairable item. Customer needs to have POP ; O-emld tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Highland Heights, Ohio 44143

Joe O

Job Details: 10/21/2021

"Cc: not cooling ff section, not making ice, deli board not functioningFound no stored error codes for unit or ice maker. Found ff evap completely frosted over. Found deli board will not display, or allow selections. Deli board is receiving proper power. Found thermistors check good. Needs main control and deli board. Control out of stock. Office to reschedule; ordrng 1 WPW10675033 (cntrl-elec) and 1 WPW10677119 (cntrl-elec)"

We serviced a

WHIRLPOOL WASHER

Model WFW3090JW0

Near Cleveland, Ohio 44113

Manny

Job Details: 10/21/2021

"Replaced equalization tank as advise by techline unit still in a constant drain, calling wpl techline informed him that we replaced all parts, he asked for serials of all parts replaced, so he can summit a report to the engineer team, so they can help he said he will send the file to review and they will contact us and customer to let us know whats next; O-emld tckt"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHB2866PF3

Near Chagrin Falls, Ohio 44022

Corina H

Job Details: 10/21/2021

CC that there is ice clumping. Confirmed. Found the ice maker cracked. Will need a new ice maker.; ordrng 1 243297613 (Ice maker)

We serviced a

KITCHENAID REFRIGERATOR

Model KSCS25INSS01

Near Solon, Ohio 44139

Corina H

Job Details: 10/21/2021

"CC that the unit is chirping. Confirmed. Found the control board, beeping. The damper is opening and closing nothing else is running. Called BJ will need the main control. Cust will discuss with husband on next step; ordrng 1 W10823804 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ04

Near Independence, Ohio 44131

Corina H

Job Details: 10/21/2021

"CC that the freezer door is loose, not making ice and frost in the freezer. Confirmed. Found the freezer door bottom 2 screws not holding the door. Found frost in the freezer. The ice maker was turned off. Steamed out the freezer. Advised cust about the on and off lever. Re attached the door, correctly. Cycled the ice maker.Opt test ok."

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Parma, Ohio 44134

Corina H

Job Details: 10/21/2021

"CC that the unit beeps and does not start. Ran diag 8-4 Overfill switch open 9-2 drain motor. Checked the drain hose, no kink. started a cycle, no leaks. Ran a calibration no leaks. ran a calibration found suds in the tub. Checked the heater grommets, good. Will need the replace the dispenser. ; ordrng 1 W11412300 (Dispenser)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Cleveland, Ohio 44109

Corina H

Job Details: 10/21/2021

Replaced the door. Opt test ok

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Avon Lake, Ohio 44012

Angel

Job Details: 10/21/2021

Cc that unit would not turn on. Verified and unit was turning on it was not spinning because the hub was stripped. Replaced hub from truck stock ran a auto test unit working as designed. Recommended customer to only fill washer with 6 to 8 regular bath towels for full load and 1 to 2 tablespoons of detergent to wash clothes.Opt test ok; used 1 W10528947 (HUB) from stock

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Lorain, Ohio 44052

Angel

Job Details: 10/21/2021

"Replaced side panel, knob, and cook top. Opt test ok."

We serviced a

MAYTAG DRYER GAS

Model DG612

Near Brecksville, Ohio 44141

David R

Job Details: 10/21/2021

"Replaced blower wheel. Tested. Good, op test ok."

We serviced a

WHIRLPOOL RANGE

Model MER6550AAW

Near Columbia Station, Ohio 44028

David R

Job Details: 10/21/2021

"Unit is about 25-30 years old. Cc when turning clean cycle on, it will lock both ovens, customer Could not get oven unlock. Customer unplugged unit and was able to open doors. Went through owners manual. Let customer know only one oven can be cleaned at a time but both will lock while cleaning. Unit is working properly."

We serviced a

MAYTAG WASHER

Model MVWB865GC0

Near Middlefield, Ohio 44062

Brian M

Job Details: 10/21/2021

Installed control and UI Ran auto test and calibration OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT549SZDW00

Near Orwell, Ohio 44076

Brian M

Job Details: 10/21/2021

Did not install door gasket is the same way on new door Took a little bit of super glue and tackd gasket into place OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Geneva, Ohio 44041

Brian M

Job Details: 10/21/2021

Cc of frost upper right side of freezer Found gasket not hitting frame Adjusted gasket and got it to sit properly OP Test Ok Advised on gasket positioning

We serviced a

MAYTAG REFRIGERATOR

Model MFF2055DRE00

Near Fairview Park, Ohio 44126

Gabriel P

Job Details: 10/21/2021

Took evap panel off no ice clogged cant fine issue working as design

We serviced a

MAYTAG WASHER

Model MVWC400XW3

Near North Ridgeville, Ohio 44039

Gabriel P

Job Details: 10/21/2021

"Found capacitor blew up and cause a fire took pictures call safety team and still on hold its been 20 minutes no answer ; ordrng 1 W10804664 (Capacitor) and 1 WPW10268821 (Harrness), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID B/IN REFRIGERATO

Model KSSS48MHX00

Near Moreland Hills, Ohio 44022

Jason N

Job Details: 10/21/2021

"Installed evaporator fan. No abnormal noises heard, op test good."

We serviced a

KITCHENAID OTR MICROWAVE

Model KMHS120ESS10

Near Solon, Ohio 44139

Jason N

Job Details: 10/21/2021

"Cc unit hood light not turning off or changing light levels Confirmed pressing the light button will not change levels or turn off. Light control circuit on main board not working. Unit needs control board. Control not showing in stock at Marcone, office to contact customer with next service date. ; ordrng 1 W11467778 (Control board)"

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC0

Near Willoughby, Ohio 44094

Joe O

Job Details: 10/21/2021

Customer stated unit has not leaked since our last visit. Tightening drain filter cap stopped leaking. Customer does not want to continue with drain install. Took unused drain pump to returnOffice to refund parts and labor; saved tckt

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Chagrin Falls, Ohio 44023

Jason N

Job Details: 10/21/2021

Installed power board and driver board. All functions tested good. Op test good.

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Painesville, Ohio 44077

Joe O

Job Details: 10/21/2021

"Installed lid lock, and ui. Ran auto test and calibration. Op test ok"

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