We serviced a
JES9860CAS02 JENN-AIR
Model RANGE
Near Parma, OH 44129
Dan H
Job Details: 06/18/2018
Customer complaint that left front element is not working, left front element turned right on, left front element is recieving 240vac, customer place tea kettle full of water on element, water boiled, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd
We serviced a
JJW2527WS00 JENN-AIR
Model WALL OVEN
Near Independence, OH 44131
Dan H
Job Details: 06/18/2018
Installed new inner door glass, op test good ; Job Cmpltd
We serviced a
MDB8959SBB1 MAYTAG
Model WASHER
Near Avon Lake, OH 44012
Macaulay G.
Job Details: 06/18/2018
Found control panel start button not operating, office to order control panel (black finish).; ordrng 1 WPW10475779 (panel-cntl)
We serviced a
WZF34X18DW01 WHIRLPOOL
Model FREEZER
Near Elyria, OH 44035
Macaulay G.
Job Details: 06/18/2018
All components checked ok. Advised to leave plugged in for 24 hours. If unit is not cold within 24 hours, call manufacturer.; Job Cmpltd,
We serviced a
MVWB835DW0 MAYTAG
Model WASHER
Near South Amherst, OH 44001
Macaulay G.
Job Details: 06/18/2018
Replaced lid lock assembly. Ran washer through calibration and test cycles, washer is operating properly
We serviced a
MEDX655DW1 WHIRLPOOL
Model DRYER
Near Lorain, OH 44053
Macaulay G.
Job Details: 06/18/2018
Tested dryer. Not sensing fully, cleaned moisture sensor pad, tested dryer, now operating properly.; Job Cmpltd
We serviced a
MEDX655DW1 MAYTAG
Model DRYER
Near Avon Lake, OH 44012
Macaulay G.
Job Details: 06/18/2018
Replaced timer in dryer. Tested dryer, operating properly.; Job Cmpltd
We serviced a
KFIS29BBBL00 KITCHENAID
Model REFRIGERATOR
Near Willoughby, OH 44094
Chad P.
Job Details: 06/18/2018
Installed evap and charged unit. Advised to allow 24 hrs for normal cooling. ; Job Cmpltd
We serviced a
MVWB835DW2 Maytag
Model Washer
Near Westlake, OH 44145
Corey L.
Job Details: 06/18/2018
Customer complaint of clunking noises, started normal wash cycle, unit filled and advanced to agitate, found a piece of paper sucking into rotor, removed, op test good;
We serviced a
GEW9250PW1 Whirlpool
Model Dryer
Near Kent, OH 44240
Corina B
Job Details: 06/18/2018
Replaced the heater. Vacuumed out the dryer. Optest ok
We serviced a
ROPER DRYER ELE
Model RED4516FW0
Near Ravenna, OH 44266
Robert A.
Job Details: 06/18/2018
Cc timer not moving, reset connections, found l1 and comon reversed on term block, corrected, started timed dry, timer motor running, recieving 120vac, watched timer, good, op test okCust Has a foil accordion style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.; Job Cmpltd,
We serviced a
MAYTA DRYER
Model MEDB755DW2
Near Cleveland, OH 44104
Jeff M
Job Details: 06/18/2018
The vents are very dirty need cleaned; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB765FW1
Near Cleveland, OH 44104
Jeff M
Job Details: 06/18/2018
The unit is being over filled and it’s on a pallet unit tested good just needs to not be on a pallet and not overload; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHW00
Near Plymouth Township, OH 44004
Arthur V
Job Details: 06/18/2018
Upon arrival unit icemaker in off position per the position of the bail arm. Put bail arm down and ice maker cycled and filled. Unit op test good ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHW00
Near Plymouth Township, OH 44004
Arthur V
Job Details: 06/18/2018
Upon arrival unit icemaker in off position per the position of the bail arm. Put bail arm down and ice maker cycled and filled. Unit op test good ; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WFG515S0ES1
Near Garrettsville, OH 44231
Robert A.
Job Details: 06/18/2018
Unit was converted to propane, now no burners will ignite, too much pressure, checked regulator, correct, still too much pressure, turned reg to off, no pressure change, needs regulator; ordrng 1 WPW10602001 (REGULATOR), schdld next appmnt for 6/21 THU !
We serviced a
JFC2290VEM7 Jenn Air
Model Refrigerator
Near Broadview Heights, OH 44147
Brian M
Job Details: 06/18/2018
Cc Fr is building frost in upper left hand corner Found small air leak coming in from left hand side Steamed gasket OP TEST OK Customer wants an estimate on replacing gasket if need be
We serviced a
KSC24C8EYY02 Kitchenaid
Model Refrigerator
Near Westlake, OH 44145
Corey L.
Job Details: 06/18/2018
Customer complaint light is blinking, and condensation on left wall in ff section, found door sagging hitting kick plate not sealing properly, quoted, adjusted doors even, cycled power to the unit, led light is bad on the top of ff section; ordrng 1 WPW10637153 (module 32.41),
We serviced a
KDPE234GPS0 Kitchenaid
Model Dishwasher
Near Westlake, OH 44145
Corey L.
Job Details: 06/18/2018
Customer complaint dishwasher is not shutting properly, found unit unlevel, quoted to level unit, leveled unit, op test good, ran diagnostics no codes found
We serviced a
WDF510PAYS6 Whirlpool
Model Dishwasher
Near Aurora, OH 44202
Holly Butcher
Job Details: 06/18/2018
CC that the unit is not draining. Found a piece of glass in the drain pump. Removed the glass. Started a normal cycle and a drain. Optest ok
We serviced a
WSF26C2EXF01 WHIRLPOOL
Model REFRIGERATOR
Near Fairview Park, OH 44126
Chad P.
Job Details: 06/18/2018
Found harness in door broken that goes to icemaker. Also lines from valve to door are cracked and leaking. Needs lines and door replaced.; ordrng 1 LW10371918 (dor-fip ms) and 1 WPW10238092 (LINE) and 1 WPW10279882 (LINE
We serviced a
WRX988SIBM03 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44107
Chad P.
Job Details: 06/18/2018
Replaced ice maker. Advised to allow 24-48 hrs for basket to fill. ; Job Cmpltd
We serviced a
ZDP484NGP1SS GE
Model RANGE
Near Cleveland, OH 44113
Chad P.
Job Details: 06/18/2018
Found ignitor for griddle getting hot but not hot enough to light the gas. Also, mod trans and led trans humming. Needs transformers replaced.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM00
Near Chesterland, OH 44026
Jeff M
Job Details: 06/18/2018
Installed new part unit op tested good. ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV00
Near Conneaut, OH 44030
Arthur V
Job Details: 06/18/2018
Found lights came back on after power was removed and reinstalled. Replaced led bd per service pointer. Op test good ; Job Cmpltd,
We serviced a
MAYTAG DRYER ELE
Model MEDC465HW0
Near Ashtabula, OH 44004
Arthur V
Job Details: 06/18/2018
, Found 220 v to all three terminals. Jumped out 110 side of dryer op test good. Unit started. Issue is with customer power supply Customer needs a qualified electrician to provide correct power to unit ; Job Cmpltd,
We serviced a
KITCHENAID RANGE
Model KSDB900ESS1
Near Kirtland, OH 44094
Robert A.
Job Details: 06/18/2018
, Found burner caps on wrong burners, corrected, cleaned burners, op test ok; Job compltd
We serviced a
DU1100XTPS6 Whirlpool
Model Dishwasher
Near Brecksville, OH 44141
Brian M
Job Details: 06/18/2018
Installed heater OP TEST OK
We serviced a
WDTA50SAHZ0 Whirlpool
Model Dishwasher
Near Broadview Heights, OH 44147
Brian M
Job Details: 06/18/2018
Cc unit does not drain Found drain pump damaged Replaced drain pump OP TEST OK ; Job Cmpltd
We serviced a
WDF530PAYB7 Whirlpool
Model Dishwasher
Near Cleveland, OH 44120
Corey L.
Job Details: 06/18/2018
Customer complaint dishwasher is dripping in the front, started normal wash cycle, no leaking observed, customer had a large bowl towards the front of the bottom rack, advised putting bowls towards the back, leveled the unit; Job Cmpltd
We serviced a
PAV2300AWW Whirlpool
Model Washer
Near Solon, OH 44139
Corina B
Job Details: 06/18/2018
CC that the agitator broke off. Found the spine is worn. Will need a new agitator base. Called SM to order the part. Cust is installing the part. ; ordrng 1 21001530 (base,agitator 6263)
Near Williamsfield, OH 44093
Arthur V
Job Details: 06/18/2018
MAYTAG WASHER MVWX655DW Found washplate insides worn. Needs washplate and screw ; ordrng 1 W10752187 (screw) and 1 W10902814 (WASH PLATE), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 6/21 THU
We serviced a
KITCHENAID 614-832-3820
Model WRV986FDEM00
Near Conneaut, OH 44030
Arthur V
Job Details: 06/18/2018
Replaced main bd. Ran diagnostics now fc and rc thermisters were reading pass instead of shorted Customer to monitor. Op test good took core for return ; Job Cmpltd,
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Ashtabula, OH 44004
Arthur V
Job Details: 06/18/2018
Cust complaint unit not advancing past wash cycle. Hot water not connected. Ran diagnostics getting a f8e1 error code Long fill no fill error. Ran unit on normal wash regular and let cycle. Unit advanced thru wash to rinse. Then from rinse to spin. Unit op test good. Cleared previous error code and advised cust to get hot water connected as soon as possible could not duplicate issue ; Job Cmpltd, O-emld
We serviced a
GE WASHER
Model GHWS3605F0RR
Near Geneva, OH 44041
Gail V.
Job Details: 06/18/2018
Replaced rps module. Unit op test good. Motor spinning now. ; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS0
Near Reminderville, OH 44202
Robert A.
Job Details: 06/18/2018
Ff f1 codeRan diagnostics f1, control failure, per tech sheet, checked temp sensor, good, checked control connections, good, cleared code, unplugged unit, waited 1 min, plugged back in, set bake, unit reached temp, watched unit cycle, op test ok; Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MDE9206AYW
Near Brimfield Township, OH 44240
Robert A.
Job Details: 06/15/2018
stalled motor, blower wheel and switch, op test ok; Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MDE9206AYW
Near Brimfield Township, OH 44240
Robert A.
Job Details: 06/15/2018
Installed motor, blower wheel and switch, op test ok; Job Cmptd
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Brimfield Township, OH 44240
Robert A.
Job Details: 06/15/2018
Only recieved impeller, attempted to install, shaft damaged will no go on, stinn needs gearcase and hub, talked w/sm; ordrng 1 W10528947 (HUB) and 1 W11035751 (GEARCASE), schdld next appmnt for 6/21 THU ! [**]
We serviced a
WFW7590FW0 Whirlpool
Model Washer
Near Painesville, OH 44077
Brian M
Job Details: 06/15/2018
Removed shipping bolts OP TEST OK
We serviced a
WRF535SMBM00 Whirlpool
Model Refrigerator
Near University Heights, OH 44118
Corey L.
Job Details: 06/15/2018
Customer complaint of ice not being made, found ice maker arm up in the off position, turned on and cycle ice maker, ice maker cycled twice, emptied excess water, temp in frz was -5 to 3, advised customer to monitor ice production ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ05
Near Rootstown Township, OH 44266
Robert A.
Job Details: 06/15/2018
Found auger turning, but not connecting with back of bin, needs binCust to install; ordrng 1 W11185686 (ICE BIN),
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSRB25FHSS02
Near Solon, OH 44139
Robert A.
Job Details: 06/15/2018
Found evap fan bearing warn making noise, replaced, op test ok; used 1 12002744 (EVAP MOTOR8452) from stock, , Job compltd
We serviced a
WRF535SMBM00 Whirlpool
Model Refrigerator
Near University Heights, OH 44118
Corey L.
Job Details: 06/15/2018
Customer complaint of ice not being made, found ice maker arm up in the off position, turned on and cycle ice maker, ice maker cycled twice, emptied excess water, temp in frz was -5 to 3, advised customer to monitor ice production ; Job Cmpltd,
We serviced a
WDT780SAEM1 Whirlpool
Model Dishwasher
Near Eaton Estates, OH 44044
Macaulay G.
Job Details: 06/15/2018
Found no water pressure from pump assembly. Replaced pump assembly from truck stock. Set down water mitigation mat.Tested dishwasher, working properly. ; used 1 WPW10605057 (PUMP AND MOTOR ASSY)
Near Middleburg Heights, OH 44130
Dan H
Job Details: 06/15/2018
Whirlpool Refrigerator Customer complaint that unit is not cooling, fresh food section temperature at 38 degrees, freezer section temperature at 1 degrees, evaporator fan is running, condenser fan and compressor are running, found excessive frost built up on evaporator, defro
We serviced a
KITCHENAID RANGE
Model KEBC278KBS0
Near Solon, OH 44139
Robert A.
Job Details: 06/15/2018
Set both ovens for 350 convect bake, after 30 min took temps, recalibrated, temps good, op test ok; Job Cmpltd,
We serviced a
JENN-AIR COOK TOP
Model JGD8430ADB
Near Auburn Township, OH 44023
Robert A.
Job Details: 06/15/2018
Drilled out all screws, replaced all burner heads, ignitors and screws, installed glass top, op test ok; , Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WFE540H0ES1
Near Chagrin Falls, OH 44023
Robert A.
Job Details: 06/15/2018
Found hot light on, burners cold, reset connections on elements, light off, op test ok; Job Cmpltd,
We serviced a
WFG540H0EW1 Whirlpool
Model Range
Near Cleveland, OH 44128
Corey L.
Job Details: 06/15/2018
Installed new rf burner assembly, op test good;
We serviced a
WGD6200SW2 Whirlpool
Model Dryer
Near Gates Mills, OH 44040
Brian M
Job Details: 06/15/2018
Cc that unit will not tumble Found front of dryer pulled away from drum , drum was caught on something, tightened screws, free spun drum Ran test cycle OP TEST OK
We serviced a
GFSS6KEXCSS GE
Model Refrigerator
Near North Royalton, OH 44133
Dan H
Job Details: 06/15/2018
Customer complaint that unit is not cooling, fresh food section temperature at 57 degrees, freezer section temperature at 15 degrees, good frost pattern on freezer section evaporator, freezer section evaporator fan is not running, compressor and condenser fan are running, display lights are flashing and reporting wrong temperatures, unit needs new control, customer does not want repair at this time ;
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Strongsville, OH 44149
Chad P.
Job Details: 06/15/2018
Found wash motor not running has power. Also sump is leaking. Needs sump asy replaced. ; ordrng 1 WPW10455268 (SUMP), schdld next appmnt for 7/2 MON !,
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near North Olmsted, OH 44070
Chad P.
Job Details: 06/15/2018
Found fr burner intermittent. Adjusted cap. Light better. Advised on power burners and air to fuel mixture and to turn the knob slowly for more consistent ignition. Op test ok. ; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS22EWMS7
Near Strongsville, OH 44149
Chad P.
Job Details: 06/15/2018
Found duck bill failed. Removed and installed drain tube kit. Cleared ice and line. Op test ok. ; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ00
Near Strongsville, OH 44149
Chad P.
Job Details: 06/15/2018
Replaced handles. Op test ok. ; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KUDE20FBBL0
Near North Royalton, OH 44133
Chad P.
Job Details: 06/15/2018
Installed stops and DIVERTER ran normal wash. Op test ok. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KUDE20FBBL0
Near North Royalton, OH 44133
Chad P.
Job Details: 06/15/2018
Installed stops and DIVERTER ran normal wash. Op test ok. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW4800BQ0
Near Parma Heights, OH 44130
Chad P.
Job Details: 06/15/2018
Suspension checks good. Drive system checks good. Ran service mode and calibrations. Found fr foot slightly out of level. Corrected. Op test ok. ; Job Cmpltd,
We serviced a
MDB8959SFZ4 Maytag
Model Dishwasher
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 06/15/2018
Found door not closing all the way on the dishwasher. Installed right and left rails. Set down mitigation mat. Dishwasher is now operating properly.; Job Cmpltd
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Brooklyn, OH 44144
Chad P.
Job Details: 06/15/2018
Found lid lock failed. Replaced latch assy. Op test ok. ; used 1 W10838613 (LATCH) from stock, Job Cmpltd,
We serviced a
GE WALL OVEN
Model ZDP486NDPSS
Near Bay Village, OH 44140
Brian B
Job Details: 06/15/2018
Unit is a 48 in slide in range. Neither Oven is working and both displays dead. Pulled unit out. 240v on terminal block. No power to display and controls. Found lower relay board under right oven is burned. Will give est , but customer Does not want us to repair. She will call GE. Paid sc.; , Job Cmpltd, saved tckt
We serviced a
KENMORE WASHER
Model 110.5072011
Near Avon Lake, OH 44012
Brian B
Job Details: 06/15/2018
CC that machine makes loud noises when running. Ran a drain and spin. No bearing noise. Ran diag, no codes. Ran auto test, all sounds are normal for this machine. Op test ok.
We serviced a
WHIRLPOOL DRYER
Model WED7500VW2
Near Avon Lake, OH 44012
Brian B
Job Details: 06/15/2018
Replaced thermal cutoffs. Ran test cycle. Op test ok.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHW1
Near Westlake, OH 44145
Brian B
Job Details: 06/15/2018
Replaced pre ID’d drain pump. Ran test cycle. Op test ok. Placed water mat. Sent pic.; Job Cmpltd,
We serviced a
JENN-AIR RANGE
Model JGC8536ADS
Near Westlake, OH 44145
Brian B
Job Details: 06/15/2018
Found LR and RF burner heads not sparking. Had to break burner screw heads off to remove. Will need 2 burner heads, 2 orifice holders, and 6 screws. Customer paid dep. office to order parts.; ordrng 2 74007735 (burner asy 5502)s and 2 74009553 (holder-orf 2803)s and 6 WP400021-1 (SCREW 6.31)s, used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 6/20 WED !,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Willoughby Hills, OH 44092
Brian B
Job Details: 06/15/2018
Replaced ice maker. Cycled and filled. Op test ok.; Job Cmpltd,
We serviced a
NTW4516FW1 Amana
Model Washer
Near Chesterland, OH 44026
Brian M
Job Details: 06/15/2018
Cc that unit stops during wash cycle Ran diagnostics found error for long fill no fill Ran water test no hot water entering machine Needs water valve replaced Customer does not want to make choice right now
We serviced a
KDTE104ESS1 Whirlpool
Model Dishwasher
Near Munson Township, OH 44026
Corina B
Job Details: 06/15/2018
Replaced the pump and motor. Optest ok
We serviced a
NAV5800AWW Amana
Model Washer
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 06/15/2018
Transmission is leaking and part is not available
We serviced a
MVWC555DW0 Whirlpool
Model Washer
Near Cleveland, OH 44109
Corey L.
Job Details: 06/15/2018
Customer complaint washer making noise during fill, started normal cycle, unit filled with warm water, all sounds were normal, ran diagnostics no codes found, started manual test cycle for water valves, valves operating normally, found some change between wash plate and basket, cleared coins, ran calibration cycle for good measure ; Job Cmpltd,
We serviced a
DGHF2360PF2A Frigidaire
Model Refrigerator
Near North Royalton, OH 44133
Dan H
Job Details: 06/15/2018
Customer complaint of frost build up in freezer section, door gaskets are in in good condition and sealing against cabinet, unable to duplicate the problem, unit is operating as designed
We serviced a
WDP370PAHB0 Whirlpool
Model Dishwasher
Near Cleveland, OH 44109
Corey L.
Job Details: 06/15/2018
Customer complaint dishwasher will not start a cycle when start is selected in a few seconds it starts blinking, found door was not closing easily and required a bit of force, adjusted lock mechanism and it shuts easily now; Job Cmpltd
We serviced a
WTW4616FW1 Whirlpool
Model Washer
Near Broadview Heights, OH 44147
Dan H
Job Details: 06/15/2018
New control, op test good ; Job Cmpltd
We serviced a
REX5634KQ1 Roper
Model Dryer
Near Cleveland, OH 44135
Corey L.
Job Details: 06/15/2018
Customer complaint of dryer squeaking, started timed dry high heat, let run 20 min, pulley sounds a little loud, quoted to oil bearings and rollers, also to replace old style rubber slide tensioner arm; ordrng 1 WP691366 (pulley-idr),
We serviced a
NTW4516FW2 Amana
Model Washer
Near Oakwood Village, OH 44146
Corina B
Job Details: 06/15/2018
CC that the unit will not start. Unit will not turn on. Drain pump is humming and will not turn off. Will need a new control and drain pump. Called SM to order part. ; ordrng 1 W10919003 (pump-water) and 1 W11170317 (CONTROL )
We serviced a
MAV8551AWW Maytag
Model Washer
Near Pepper Pike, OH 44124
Brian M
Job Details: 06/15/2018
Cc that unit over fills and hot water does not work Ran test cycle found unit to fill past the recommended fill level setting Needs pressure switch replaced Found fill valve getting power but hot water does not enter Needs fill valve replaced Timer does not always shut off when knob is pulled water continues to enter after knob is pulled but stops when power is pulled Needs timer replaced ; ordrng 1 22004200 (pressure s) and 1 WP22004333 (water valv) and 1 WP22004380 (timer)
We serviced a
KRFF300ESS00 Kitchenaid
Model Refrigerator
Near Broadview Heights, OH 44147
Dan H
Job Details: 06/15/2018
Customer complaint that right fresh food section door gasket is torn, confirmed, ordering door gasket; ordrng 1 WPW10460580 (gasket-fip)
We serviced a
WTW7040DW0 Whirlpool
Model Washer
Near Lorain, OH 44053
Macaulay G.
Job Details: 06/15/2018
Washer was not powering on. Found error for lost communication and for lost power. Washer is covered under service pointer W11042572 for a white residue kit. Office to order white residue kit.; ordrng 1 W11111456 (WHITE RESIDUE KIT)
We serviced a
GB2FHDXWS04 Whirlpool
Model Refrigerator
Near Garfield Heights, OH 44125
Corina B
Job Details: 06/15/2018
CC that the unit is not keeping temp. And the freezer is full of frost. The top shelf is close to the top of the cabinet. Advised cust to lower the shelf to have a gallon of milk fit on the shelf. Replaced the main control. Used control from t/s. Brought core back for return. Optest ok. No water hooked up to the unit. ; used 1 WPW10503278
We serviced a
WTW5000DW0 Whirlpool
Model Washer
Near Cleveland, OH 44135
Corey L.
Job Details: 06/15/2018
Customer complaint washer makes a weird noise changing cycles, ran diagnostics no codes found, found change under wash plate, cleared change, started quick wash unit sensed and filled, canceled, started drain and spin cycle, unit drain and spun, no abnormal sounds heard, unable to duplicate the problem;
We serviced a
WRT541SZDW00 Whirlpool
Model Refrigerator
Near Independence, OH 44131
Dan H
Job Details: 06/15/2018
Customer complaint of frost build up freezer section, found fresh food section door not sealing at bottom left corner, found freezer section door gasket not sealing due to seal hitting hinge when closed, adjusted fresh food section door gasket, raised freezer section door with door shim, op test good
We serviced a
KRFF302ESS01 Kitchenaid
Model Refrigerator
Near Lakewood, OH 44107
Corey L.
Job Details: 06/15/2018
Replaced ice maker, op test good; Job Cmpltd
We serviced a
ATB1935HRW Amana
Model Refrigerator
Near Cleveland, OH 44105
Dan H
Job Details: 06/15/2018
Customer complaint that unit is not cooling, cooling was turned off when tech arrived, turned cooling on, evaporator fan is running, condenser fan is running, compressor is not running, applied 120vac to compressor, compressor did not start, unit needs new compressor, customer does not want repair
We serviced a
WOD51ES4EB00 Whirlpool
Model Range
Near Amherst, OH 44001
Macaulay G.
Job Details: 06/15/2018
Found open fix thermostat. Office to order thermostat.; ordrng 1 W11034459 (thrmst-fix)
We serviced a
FFB02411NS0A Frigidaire
Model Dishwasher
Near Wickliffe, OH 44092
Brian M
Job Details: 06/15/2018
Cc that unit does not drain Found pump humming not draining AlSo restriction In drain tube Needs drain pump replaced Customer does not want to repair at this time
We serviced a
MRT118FFFH01 Maytag
Model Refrigerator
Near Shaker Heights, OH 44120
Dan H
Job Details: 06/15/2018
ecovered refrigerant, installed compressor , evaporator,and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 3.7oz of r134a, op test no good, found restriction in cap tube, called whirlpool techline spoke with tibor, unit is unrepairable
We serviced a
FGHD2465NF2A Frigidaire
Model Dishwasher
Near Euclid, OH 44123
Brian M
Job Details: 06/15/2018
Cc that unit stops washing and shows random wash times Customer has had the unit moved forward and repositioned into spot no longer sitting way under cabinet Could not get unit to go into test mode Ran test cycle during quick wash found unit to be stuck at 67 min on wash time watched for 10 min no change in time Needs control replaced ; ordrng 1 154886103 (board),
Near Cleveland, OH 44106
Corey L.
Job Details: 06/15/2018
We serviced a
WGD8000DW3 Whirlpool
Model Dryer
Near Lyndhurst, OH 44124
Corina B
Job Details: 06/15/2018
CC that the clothes are coming out wet at end of cycle. Checked outside vent, no airflow. Advised customer to have the vent cleaned out. Customer has plastic style vent advised the customer that it’s a potential fire hazard to replace with a semi rigid or rigid vent. Optest ok
We serviced a
AGR5330BAS3 Amana
Model Cooktop
Near Euclid, OH 44123
Brian M
Job Details: 06/15/2018
Cc showed popCc that clicking continues after burner lights Found unit to be working as normal, customer was not turning knob all the way past the ignite
We serviced a
KSGB900ESS2 Kitchenaid
Model Range
Near Willowick, OH 44095
Brian M
Job Details: 06/15/2018
Cc that unit lost power Found unit on and working Ran Diagnostics found error for stuck key Ran test bake up to 400 OP TEST OK
We serviced a
UDT555SAFP Whirlpool
Model Dishwasher
Near Cleveland, OH 44124
Corina B
Job Details: 06/15/2018
CC that the lt side of the dw is leaking. When opening the door is not at a 90* will need a new inner door and hinges.
We serviced a
KICU500XBL Kitchenaid
Model Cooktop
Near Mayfield Heights, OH 44124
Corina B
Job Details: 06/15/2018
CC that the glass top is cracked. Found a crack on the right hand of the cooktop. Will need a new glass cooktop. Called SM to order part. ; ordrng 1 WPW10328516 (cooktop)
We serviced a
GX2FHDXVQ00 Whirlpool
Model Refrigerator
Near Chardon Township, OH 44024
Brian M
Job Details: 06/15/2018
Found frost build up on evap Turned on forced defrost found heater turning on Installed another jazz board OP TEST OK ; used 1 WPW10503278
We serviced a
JMW2427WS02 Whirlpool
Model Wall Oven
Near Lakewood, OH 44107
Corey L.
Job Details: 06/15/2018
We serviced a
JVM3670BF06 GE
Model Microwave
Near Painesville Township, OH 44077
Corina B
Job Details: 06/15/2018
CC that the unit does not heat and the lights are burned out. Turned the unit on and the magnetron. And the lights are burned out.
We serviced a
TAWB600JQ0 Estate
Model Washer
Near North Madison, OH 44057
Dan H
Job Details: 06/15/2018
Customer complaint that unit is not draining, found unit not spinning, found lid switch physically broken, unit needs new lid switch ; ordrng 1 3949247V (switch-plg 4630)
We serviced a
WTW7800XW3 Whirlpool
Model Washer
Near Cleveland, OH 44107
Dan H
Job Details: 06/15/2018
Installed new bearing and hub, op test good, also noticed customer has plastic style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd
We serviced a
MMV4206FZ Maytag
Model Micro Oven
Near Olmsted Township, OH 44138
Macaulay G.
Job Details: 06/15/2018
Found microwave not operating, replaced door switches. Now operating properly.; Job Cmpltd,