Service History 734

We serviced a
WRS331FDDM01 WHIRLPOOL
Model REFRIGERATOR
Near Kirtland, OH 44094
Dan H
Job Details: 08/29/2017
Customer complaint of loud noise, evaporator fan is running, good frost pattern kn evaporator m compressor and condenser fan are running, no electronic air damper on this model, cycled ice maker, ice maker ejected ice and filled, no unusual noises heard, unit is operating as designed
We serviced a
MRT118FFFH01 MAYTAG
Model REFRIGERATOR
Near Kirtland, OH 44094
Corina B
Job Details: 08/29/2017
CC that there is noise, the i/m is missing a part and the doors need to be flipped. Switched the doors around, leveled the unit for the vibration, noise. And the fill tube extention is missing. Called GS to reseach the fill tube extention. Cust and install the part.
We serviced a
KUIC18NNXS2 WHIRLPOOL
Model ICE MAKER
Near Lyndhurst, OH 44124
Corina B
Job Details: 08/29/2017
CC that there was a clean cycle then the was no power after that. Pulled unit out. Checked outlet, correct. Found a broken wire in the plug. Ohmed out the plug to the control open on the hot side. Will need a new plug. Called BB to order part. ; ordrng 1 W10483743 (harness 8325),, schdld next appmnt for 9/6 WED
We serviced a
KFIS29BBBL00 WHIRLPOOL
Model REFRIGERATOR
Near Euclid, OH 44132
Dan H
Job Details: 08/29/2017
Customer complaint that unit is not cooling properly, fresh food section temperature at 50 degrees, freezer section temperature at 25 degrees, found a leak at filter drier connection, recovered refrigerant, installed new filter drier, brought system into a 28" vacuum, watched 15 minutes, no change on gauges, recharged unit with 5.5 oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 WPW10143759 (DRIER) from stock, Job Cmpltd
Near North Kingsville, OH 44004
Benjamin B.
Job Details: 08/29/2017
Whirlpool refrigerator replaced freezer door wrf540cwbm01
Near North Kingsville, OH 44004
Benjamin B.
Job Details: 08/29/2017
Whirlpool refrigerator replaced freezer door wrf540cwbm01
We serviced a
MAYTAG DRYER
Model MDE3000AYW
Near Westlake, OH 44145
Gail V.
Job Details: 08/28/2017
Found worn drum rollers, belt and idler pulley. Will give est. cust paid dep. office to order parts.; ordrng 2 12001541 (bearing & roller asy 3018)s and 1 WP33002535 (BELT 2222) and 1 WP6-3700340 (PULLEY 1652), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 9/6 WED !,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Avon Lake, OH 44012
Brian B
Job Details: 08/28/2017
Found new gasket is torn right out of box. Sent pic.. Office to order another gasket. Used steamer to form freezer gasket that was not sealing. Will r/s cust.; ordrng 1 W10571956 (gasket-fip), schdld next appmnt for 9/5 TUE !,
We serviced a
FRIGIDAIRE RANGE ELE
Model FGEF306TMFE
Near Sheffield Lake, OH 44054
Brian B
Job Details: 08/28/2017
CC that ovens are not accurate. Another co has already replaced control board and sensors 2 times. Set both ovens to 400. Stabilized temps was too hot. Entered calibration and set offset to +5. It was set on +25 from previous co.. optest ok.; Job Cmpltd,
We serviced a
KEBS278SSS04 KITCHENAID
Model WALL OVEN
Near Beachwood, OH 44122
Corina B
Job Details: 08/28/2017
CC the bake takes to long to cook, convent set at 300 is really going to 350-360, going from the bake to the convents and the digits dim and then gets bright. Set both ovens to 350*, both heated to 350*. Set to convect both held temp. Ran diag no codes. Advised cust on how to calibrate the oven. Could not dupicate the problem on the UI. Running as designed. Optest ok. ; Job Cmpltd
We serviced a
KENMORE WASHER
Model 1105072011
Near Avon Lake, OH 44012
Robert A.
Job Details: 08/28/2017
Unit is now in 310. Issue is kenmore washer. CC that machine making a strange noise. Checked lower components. Found impeller broken in drain pump. Replaced from t/s. Ran calibration and auto test. Optest ok. Office to bill.; used 1 WPW10276397 (PUMP ASM, DRAIN 11811) from stock, Job Cmpltd,
We serviced a
MVWC400XW0 WHIRLPOOL
Model WASHER
Near Cleveland Heights, OH 44118
Dan H
Job Details: 08/28/2017
Customer complaint that unit isnot draining water out of clothes, ran diagnostics found f7e5(shifter fault), f7e1basket speed fault), and f0e2( over suds) error codes, ran manual test cycle for heavybagitate and high speed spin, shifter is working, ran tachometer test, optical sensor is working, ran drain and spin cycle with 6 wet bath towels, unit spun towels out to barely damp, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent, unit is operating as designed ; Job Cmpltd
We serviced a
MAYTAG WASHER
Model MVWB850YG1
Near North Ridgeville, OH 44039
Brian B
Job Details: 08/28/2017
Found water leaking through shaft and bearings into motor area. Will give est on repair. Replaced main shaft and bearings. Ran co test cycle and spin cycle. Optest ok.; used 1 W10435302 (BEARING) from stock Job Cmpltd,
We serviced a
GDT680SSH7SS GE
Model DISHWASHER
Near Parma, OH 44129
Chad P.
Job Details: 08/28/2017
Wrong diverter again. Called marcone. Will have to research stock. Part number we are ordering should be correct. Office to not order parts. G.s. To please send pics of parts to mike at marcone for parts research. ; ordrng 1 WD18X21678 (DIVERTER),
We serviced a
WDF520PADM7 WHIRLPOOL
Model DISHWASHER
Near MIDDLEBRG HTS, OH 44130
Chad P.
Job Details: 08/28/2017
Found neutral wire in terminal box loose. Tightened. Ran normal wash. Op test ok. ; Job Cmpltd,
We serviced a
KSSS42QDX05 KITCHENAID
Model REFRIGERATOR
Near Elyria, OH 44035
Paul H.
Job Details: 08/28/2017
Replaced valve assembly, ran water through, no dripping, op test ok.;
We serviced a
KSBS25INBL00 KITCHENAID
Model REFRIGERATOR
Near Concord Township, OH 44077
Jeff M
Job Details: 08/28/2017
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WED5000DW2 WHIRLPOOL
Model DRYER
Near Cleveland, OH 44102
Jeff M
Job Details: 08/28/2017
The unit is not working i found that the unit is not getting any power I recommended for them to get an electrician; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Solon, OH 44139
Robert A.
Job Details: 08/28/2017
Complaint of silicone smell in unit from railes being sprayed with silicone, needs railesCust wants unit replaced due to chemical smell; ordrng 2 WPW10120018 (SLIDE)s, schdld next appmnt for 9/5 TUE !,
We serviced a
KITCHENAID REFRIGERATOR
Model KSC23C8EYY02
Near Orange, OH 44122
Robert A.
Job Details: 08/28/2017
Found i/m stuck at 6 oclock position, , needs i/m, replaced, op test ok; used 1 WPW10251076 (ICE MAKER ASSY) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Oakwood Village, OH 44146
Robert A.
Job Details: 08/28/2017
Cust states that ther was just a trickle of water from disp, so unit was moved forward to uncrush line, checked i/m fill tube frozen, cleared, cycled i/m, op test okCust has a plastic waterline attached to refrigerator, explained the flooding hazard associated with this type of waterline and advised cust to replace with a copper waterline to prevent flooding.; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model W8RXEGMWQ03
Near Maple Heights, OH 44137
Robert A.
Job Details: 08/28/2017
rz -9, ff 58, evap fan not running, receiving power, needs fanCust to let us know; ordrng 1 WP2315539 (EVAP FAN 69.64), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, job completd
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW2
Near Valley View, OH 44125
Robert A.
Job Details: 08/28/2017
Unit making a scrapping noise, found an earring in felt bearing, removed, ran unit, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Independence, OH 44131
Robert A.
Job Details: 08/28/2017
Ran diognastics, had cust listen to fans and comp, per svc pntr W10783614, needs comp kit and ff fan; ordrng 1 W10633627 (FAN FF) and 1 W10780378 (COMP KIT) and 1 WPW10389152 (FAN SUPPORT), schdld next appmnt for 9/5 TUE ! [**],
We serviced a
MAYTAG REFRIGERATOR
Model MFT2776DEM00
Near WARRENSVL HTS, OH 44122
Robert A.
Job Details: 08/28/2017
Found ff fan not running, ran diagnostics, fan receiving power, replaced fan, ran test 4, good, op test ok; Job Cmpltd,
We serviced a
KGSS907SSS02 KITCHENAID
Model RANGE
Near Shaker Heights, OH 44120
Corina B
Job Details: 08/28/2017
Replaced parts listed. Brought back core and unused parts. Replaced the spark module from t/s. Heated oven to 350, lite everytime. Optest ok. ; used 1 WPW10331686XXX (XXXSPARK MODULEXXXDONOTRESTO) from stock, Job Cmpltd
We serviced a
WFG320M0BW0 WHIRLPOOL
Model RANGE
Near Cleveland Heights, OH 44106
Corina B
Job Details: 08/28/2017
CC that the gas lines are broken. Found the gas lines are broken on bent on all the burners. Will need new gas lines to the burners and an ignitor. Cust will install the parts. Advised cust that there is no warranty, since we are not installing the part. ; ordrng 1 W11028738 (ORFICE LF 2979) and 1 W11050487 (ORFICE 4039) and 1 W11162117 (ORFICE 4039) and 1 W11167099 (ORFICE 1823) and 1 WPW10515459 (igntr-surf 1724)
We serviced a
PTB1953GRW MAYTAG
Model REFRIGERATOR
Near Cleveland, OH 44104
Dan H
Job Details: 08/28/2017
Customer complaint that unit is not cooling properly, fresh food section temperature at 49 degrees, freezer section temperature at 11 degrees, evaporator fan is running, evaporator has good frost pattern, compressor and condenser fan are running, unit needs new thermostat; ordrng 1 61005790 (TSTAT), schdld next appmnt for 9/6 WED
We serviced a
WRT541SZDM00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44113
Dan H
Job Details: 08/28/2017
Installed new freezer section door, op test good ; Job Cmpltd
We serviced a
WRT541SZDM00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44113
Dan H
Job Details: 08/28/2017
No parts recieved yet, customer to contact when parts arrive; schdld next appmnt for 9/5 TUE
We serviced a
WDT720PADM2 WHIRLPOOL
Model DISHWASHER
Near Cleveland, OH 44113
Dan H
Job Details: 08/28/2017
Installed new door panel, op test good ; Job Cmpltd
We serviced a
WRT541SZDM00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44113
Dan H
Job Details: 08/28/2017
New door has dent in same place(see pic), need to reorder freezer section door; ordrng 1 LW10648583 (DOOR), schdld next appmnt for 9/5 TUE
We serviced a
WRT541SZDM00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44113
Dan H
Job Details: 08/28/2017
No door recieved yet, customer to contact us when door is recieved; schdld next appmnt for 9/5
Near Jefferson, OH 44047
Benjamin B.
Job Details: 08/28/2017
Whirlpool dishwasher leaking out front
We serviced a
RTW4516FW0 ROPER
Model WASHER
Near Berea, OH 44017
Chad P.
Job Details: 08/28/2017
Found drain line kinked. Corrected. Op test ok. ; Job Cmpltd,
We serviced a
MQF1656TEW02 MAYTAG
Model FREEZER
Near North Royalton, OH 44133
Chad P.
Job Details: 08/28/2017
Installed timer. Op test ok. ; Job Cmpltd
We serviced a
WRF993FIFM00 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44136
Chad P.
Job Details: 08/28/2017
Found fz door seal not sealing on lower rh side. Unable to get it to conform and seal. Needs gasket replaced. Also, ff i.m. Will not cycle. Has power. Needs i.m. Replaced. ; ordrng 1 W10884297 (SEAL, FZ) and 1 W10898228 (ICEMAKER)
We serviced a
MDB7609AWB2 MAYTAG
Model DISHWASHER
Near Strongsville, OH 44136
Chad P.
Job Details: 08/28/2017
Found control panel shorted on ribbon cable. Needs control panel replaced. ; ordrng 1 W10811155 (PANEL, BLK),
We serviced a
MFD2561HEB MAYTAG
Model REFRIGERATOR
Near Avon, OH 44011
Jeff M
Job Details: 08/28/2017
The unit is not making ice but the icemaker did cycle automatically for me but I never heard ice drop unit needs new icemaker; ordrng 1 D7824706Q (ice maker)
We serviced a
WDF770SAFZ WHIRLPOOL
Model DISHWASHER
Near Westlake, OH 44145
Jeff M
Job Details: 08/28/2017
The unit was not draining i found out that they installed a new garbage disposal. The dain plug was never knocked out. Unit op tested good after i removed the plug ; Job Cmpltd,
We serviced a
ATB2232MRB00 AMANA
Model REFRIGERATOR
Near Lorain, OH 44053
Paul H.
Job Details: 08/28/2017
, Cleared drain, checked part breakdown, drain has no duckbill or p-trap, called techline, spoke with Gage, checking on availability of a duckbill for the unit, can't find a duckbill, SR# 7719925004, transferred to a Master Tech, TJ, install heat probe, gave part number; ordrng 1 819043 (heat-probe)
We serviced a
GTW460ASJ5WW GE
Model WASHER
Near Lorain, OH 44052
Paul H.
Job Details: 08/28/2017
Replaced latch and strike, started a cycle and observed, op test ok.; Job Cmpltd
We serviced a
WED7990FW0 WHIRLPOOL
Model DRYER
Near Cleveland Heights, OH 44106
Corina B
Job Details: 08/28/2017
CC that the unit takes up to 3 hrs. Ran diag no codes. Read manual The dryer is located in a closet. The side is 1" and the back wall is 2.5" for ventaltion. It need to be 1" and 5". Its in a cubby hole with no doors. CLEANING THE COOLING FAN SCREEN, once a month and there is no access to clean the vent every month. Unit is working as designed. Found the vent screen that you can not access is starting to clog with lint, thats by the evapOratir.turned the dryer on is heating. Optest ok. ; Job Cmpltd
We serviced a
KRMF706ESS01 KITCHENAID
Model REFRIGERATOR
Near Mentor, OH 44060
Corina B
Job Details: 08/28/2017
Siliconed the cabinet and the frame of the ff. Optest eo. ; Job Cmpltd
We serviced a
KFIS29PBMS00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44144
Dan H
Job Details: 08/28/2017
Installed new board kit and cleared evaporators, op test good ; Job Cmpltd
We serviced a
VAW3584GW0 CROSLEY
Model WASHER
Near Cleveland, OH 44109
Dan H
Job Details: 08/28/2017
Customer complaint that unit is not spinning water out of clothes, ran diagnostics found f8e1(long/no fill), found drain hose laying on the floor, corrected, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent ; Job Cmpltd
We serviced a
ASI2275FRW00 AMANA
Model REFRIGERATOR
Near Parma, OH 44134
Dan H
Job Details: 08/28/2017
Customer complaint that unit is leaking water, found ice build up on freezer section floor common with evaporator drain tube clog, found a screw lodged in evaporator drain tube, removed, op test good ; Job Cmpltd
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHS2631PF4A
Near Warrensville Heights, OH 44122
Robert A.
Job Details: 08/28/2017
Found segments of display blank, needs ui; ordrng 1 242058232 (UI), schdld next appmnt for 9/5 TUE !,
We serviced a
KITCHENAID WALL OVEN
Model KODC304ESS00
Near Novelty, OH 44072
Robert A.
Job Details: 08/28/2017
, Found no display, doors locked, found t fuse open, jumped out, lower oven heating, top oven not, t stat open, screws missing from bottom trim; ordrng 1 W11025102 (T FUSE) and 1 W11165152 (T STAT) and 2 WP8281236 (SCREW)s, schdld next appmnt for 9/5 TUE ! [**],
Near Chardon, OH 44024
Benjamin B.
Job Details: 08/28/2017
Kitchenaid refrigerator not making ice KFSS20EYWS00
Near Chardon Township, OH 44024
Benjamin B.
Job Details: 08/28/2017
Maytag range preheat issues MER6600FW0
Near Chardon Township, OH 44024
Benjamin B.
Job Details: 08/28/2017
We serviced a
KFXS25RYMS4 KITCHENAID
Model REFRIGERATOR
Near Strongsville, OH 44136
Paul H.
Job Details: 08/28/2017
Found i.m. Shorted on heater. Replaced. Op test ok. ; used 1 W10882923 (ICE MAKER ASSY) from stock, Job Cmpltd,
We serviced a
MVWB835DW1 MAYTAG
Model WASHER
Near North Olmsted, OH 44070
Jeff M
Job Details: 08/28/2017
The unit is not filling with water the water valves work There is no blocks in the waterline the unit needs a new control; ordrng 1 W11024149 (CONTROL),
We serviced a
KERH507YALO WHIRLPOOL
Model RANGE
Near North Olmsted, OH 44070
Jeff M
Job Details: 08/28/2017
The units fuse holder is melted I found the part number of a non-discontinued fuse holder ; ordrng 1 W10245194 (block-fuse)
We serviced a
MBF2258FEZ01 MAYTAG
Model REFRIGERATOR
Near Lorain, OH 44053
Paul H.
Job Details: 08/28/2017
Cc noise, plugged in and observed, did not hear any unusual sounds, advised RTM to leave running for 24 hours and check; Job Cmpltd
We serviced a
WMH31017FB0 WHIRLPOOL
Model MICROWAVE
Near Lorain, OH 44053
Paul H.
Job Details: 08/28/2017
, Replaced board and tested, op test ok.; Job Cmpltd,
We serviced a
CAE2743BQ0 WHIRLPOOL
Model WASHER
Near Lorain, OH 44053
Paul H.
Job Details: 08/28/2017
Replaced coin chut and tested, cycled freely, op test ok.; Job Cmpltd
We serviced a
GEW9250PW0 WHIRLPOOL
Model DRYER
Near Concord Township, OH 44077
Benjamin B.
Job Details: 08/28/2017
Found unit not starting just beeping when start button is pushed found door switch open need to order ; ordrng 1 SHIPPING (SHIPPING) and 1 WP8283288 (switch-dor)
We serviced a
MFT2976AEM00 WHIRLPOOL
Model REFRIGERATOR
Near Perry Township, OH 44077
Benjamin B.
Job Details: 08/28/2017
Found fresh food at 40 freezer 14 with nothing in it instucted custmto keep an eye on it and put some water or some type of food load in unit unit is working ok at this time
We serviced a
MGR6875ADS8 MAYTAG
Model RANGE
Near Painesville, OH 44077
Benjamin B.
Job Details: 08/28/2017
Found top oven not leaving 100 degrees on bake found ignitor open replaced same op test ok; used 1 12400035 (IGNITOR) from stock, Job Cmpltd
We serviced a
WDF520PADM7 WHIRLPOOL
Model DISHWASHER
Near Mentor, OH 44060
Benjamin B.
Job Details: 08/28/2017
Found disposal clogged cleared op test ok; Job Cmpltd
We serviced a
MHW42008W2 MAYTAG
Model WASHER
Near Eastlake, OH 44095
Benjamin B.
Job Details: 08/28/2017
Found pet fer clogging holes in boot removed op test ok see pics.; Job Cmpltd
We serviced a
JTP35SM2SS GE
Model WALL OVEN
Near Cleveland, OH 44118
Corina B
Job Details: 08/28/2017
Replaced the bake element. Preheat oven. Optest no good. Checked the orange and red wire 27 ohms. From the control. Will need a new control. Called GS to order part. ; ordrng 1 WB27T10911 (housing board asm to), schdld next appmnt for 9/5
We serviced a
GX5FHDXVY09 whirlpool
Model refrigerator
Near Cleveland Heights, OH 44118
Corina B
Job Details: 08/28/2017
CC that the fz keeps leaking. Found there is ice in the bottom of the fz. Technical Service Pointer #: W10632338 to replace the drain tube from the t/s. Steamed the drain hole with the steamer. Advised cust to replace the plastic water line with a copper or braided flex line. Optest ok.; used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd
We serviced a
MVWB755DW0 MAYTAG
Model WASHER
Near Garfield Heights, OH 44105
Corina B
Job Details: 08/28/2017
CC that water goes in and does not agitate. Ran diag f0e3 Overload f8e1 Long Fill. Advised cust 6-8 bath towels equals 1 load. Found the hot water was turned off. Turned water on. Started washing. Optest ok. ; Job Cmpltd
Near Concord Township, OH 44060
Benjamin B.
Job Details: 08/28/2017
Replacing air filter WRF560SMYM05
We serviced a
GE REFRIGERATOR
Model GYE22KMHGES
Near Westlake, OH 44145
Brian B
Job Details: 08/28/2017
Replaced both french door gaskets. Used steamer to form wrinkled gaskets. Mullion rail was sweating. Ohmed out rail heater, 25 ohms, correct. Entered diag and reset all boards. Optest ok.; , Job Cmpltd,
We serviced a
WDT720PADW2 WHIRLPOOL
Model DISHWASHER
Near Olmsted Township, OH 44138
Jeff M
Job Details: 08/28/2017
Customer was having an issue with the dishwasher not drying. I turn the rinse aid dispenser up to max. She was also running the dishwasher at night so by the time morning came around the steam recondensed into water and collected on all the dishes. I recommended for her to stop doing that. And when the dishwasher is done either unload the dishwasher open the door. Unit op tested good ; Job Cmpltd,
We serviced a
WRX988SIBM00 WHIRLPOOL
Model REFRIGERATOR
Near Broadview Heights, OH 44147
Chad P.
Job Details: 08/28/2017
Found thermistor out of range. Ice built up into fan. Needs fan and thermistor replaced. Also needs fan support. ; ordrng 1 W10633627 (motor-evap) and 1 W10837236 (HARNESS, THERMISTOR) and 1 WPW10389152 (SUPPORT),
We serviced a
MGC6430BDB MAYTAG
Model COOK TOP
Near Amherst, OH 44001
Paul H.
Job Details: 08/28/2017
Not igniting, found switch for igniter harness had shorted out, needs replaced; ordrng 1 WP74007696
Near Willoughby, OH 44094
Benjamin B.
Job Details: 08/28/2017
Whirlpool dryer won't start. Replaced thermal fuse WED7300XW0
We serviced a
KBFS25EWMS10 KITCHENAID
Model REFRIGERATOR
Near Cleveland, OH 44113
Corina B
Job Details: 08/28/2017
CC that the i/m is not working and there is water leaking from the fz. Checked the shut off valve, inline valve, good. Advised cust to replace the plastic water line with a copper or braided flex line. Jumper the i/m nothing. Checked the wires for 120v, good. Replaced the i/m from the t/s. Found a duck bill drain tube, replaced the drain tube with the t/s drain tube. Steamed the drain hole with the steamer. Optest ok. ; used 1 W10619951 (TUBE-DRAIN), and 1 W10884390 (ICE MAKER ASSY) from stock, Job Cmpltd,
We serviced a
NTW4601BQ0 AMANA
Model WASHER
Near Cleveland, OH 44111
Corina B
Job Details: 08/28/2017
Replaced the actuator from t/s. Rust underneath, There is still a noise when it starts a drain/spin. Advised cust its working. Optest ok. ; used 1 WPW10006355 (ACTUATOR 5713) from stock, Job Cmpltd
We serviced a
GI7FVCXWB00 WHIRLPOOL
Model REFRIGERATOR
Near Painesville, OH 44077
Dan H
Job Details: 08/28/2017
Installed new ice box fan motor, op test good ; Job Cmpltd
We serviced a
KRFF507ESS01 KITCHENAID
Model REFRIGERATOR
Near Beachwood, OH 44122
Dan H
Job Details: 08/28/2017
Customer complaint that unit is leaking from dispenser, ice door is sealing, no leaks observed at water dispenser, no evidence of a leak found, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd
We serviced a
WRT111SFDB02 WHIRLPOOL
Model REFRIGERATOR
Near Middleburg Heights, OH 44130
Jeff M
Job Details: 08/28/2017
The unit was not on the recommended setting unit op tested good. The temp are spot on ; Job Cmpltd,
We serviced a
WRB322DMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland Heights, OH 44121
Alice M.
Job Details: 08/28/2017
The unit had a smudge. Customer had some WD-40 so I cleaned it unit tested good; Job Cmpltd,
We serviced a
WRX735SDBM04 WHIRLPOOL
Model REFRIGERATOR
Near Amherst, OH 44001
Paul H.
Job Details: 08/28/2017
Customer went through troubleshooting on her own, she has ice production now, also has adjusted temps, it seems to have corrected problems, took temps, RC avg 40F, FC -1F, op test ok.; Job Cmpltd
We serviced a
MVWX655DW0 MAYTAG
Model WASHER
Near Wellington, OH 44090
Paul H.
Job Details: 08/28/2017
Replaced main board, found pump seized up, not truck stock, spoke with GS, have to order; ordrng 1 WPW10581874 (pump-water)
We serviced a
WRT111SFDB02 WHIRLPOOL
Model REFRIGERATOR
Near Middleburg Heights, OH 44130
Jeff M
Job Details: 08/28/2017
The unit is not cooling the compressor is drawling 13.5amps. I tested the start Device test a good. The start and run coils on the compressor tested good. the compressor has a locked rotor needs a new compressor along with a door. The door is not holding the seal properly need a new door; ordrng 1 LW10751125 (DOOR) and 1 W10575980 (compressor),
We serviced a
JED8430ADB WHIRLPOOL
Model COOK TOP
Near Brecksville, OH 44141
Chad P.
Job Details: 08/28/2017
Found switch for fr burner shorted. Needs replaced. ; ordrng 1 12002125 (
We serviced a
MER8700DS1 MAYTAG
Model RANGE
Near Parma, OH 44134
Chad P.
Job Details: 08/28/2017
Found probe checks good. Cycle heat. Temps are 50 to low. Unable to calibrate. Needs probe and control replaced at the same time. ; ordrng 1 W10833885 (SENSOR) and 1 WPW10566845 (CONTROL)
We serviced a
MEDC215EW0 MAYTAG
Model DRYER
Near Cleveland, OH 44105
Dan H
Job Details: 08/28/2017
Installed new thermostat and thermal fuse, op test good ; Job Cmpltd
We serviced a
WRF989SDAM00 WHIRLPOOL
Model REFRIGERATOR
Near Parma, OH 44134
Dan H
Job Details: 08/28/2017
Customer complaint that unit is leaking from top of fresh food section, found crack in water line at water filter housing, cut off broken section, installed guest fitting, no leaks, op test good ; used 1 TJ80-56 (5/16" X 1/4" JOHN GUEST FITT) from stock, Job Cmpltd
We serviced a
ART104TFDW01 AMANA
Model REFRIGERATOR
Near Parma Heights, OH 44130
Dan H
Job Details: 08/28/2017
Installed new thermostat, op test good; Job Cmpltd,
We serviced a
WRS322FDAT04 WHIRLPOOL
Model REFRIGERATOR
Near Rocky River, OH 44116
Dan H
Job Details: 08/28/2017
Customer complaint that unit is leaking water, Found water line connection at door not seated all the way in guess fitting, reset connection, no leaks now, also found water filter housing door removed, no damage to door or mounts, reinstalled, op test good ; Job Cmpltd
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53520CS5
Near Rocky River, OH 44116
Brian B
Job Details: 08/28/2017
ulled unit down. Replaced hum sensor and main board. Tested with bag of popcorn. Optest ok.; Job Cmpltd,
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Rocky River, OH 44116
Brian B
Job Details: 08/28/2017
Checked installation. Install is good, machine is level, door closing properly. Installed latch and gasket sent to customer. Checked upper rack movement. Water tube seems to stick sometimes on rear conduit. Advised customer to make sure upper rack is pushed all the way in. Optest ok.; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS2
Near Brooklyn, OH 44144
Brian B
Job Details: 08/28/2017
Range is gas. Will test electronics and igniter. Cannot connect to a gas line. If there is a temp concern.. set oven to 350 bake. Igniter not lighting up.. checked voltage at igniter. 0v.. checked voltage out of control. Ov out of control on 2-1 to igniter and valve circuit. Will need new control. Will also replace bake igniter and all 5 burner caps are missing. Office to order.; ordrng 1 W10918546 (IGNITOR) and 2 WPW10183368 (BURNER CAP)s and 2 WPW10183369 (BURNER CAP)s and 1 WPW10183370 (BURNER CAP) and 1 WPW10556710 (OVEN CONTROL), schdld next appmnt for 9/1 FR
We serviced a
JENN-AIR REFRIGERATOR
Model JS48CSDBDA
Near Concord Township, OH 44077
Robert A.
Job Details: 08/28/2017
Ff 37, frz 26, low heat on cond, fans running, inspected system w/uv light, found lowside leak in comp area, recovered refrigerant, repaired line, pulled 28"vac w/pump, watched, good, charged 5.75oz r134a, unit cooling, pressures good, op test ok Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWC500VW0
Near University Heights, OH 44118
Robert A.
Job Details: 08/28/2017
Complaint, only used hot water, found cold water valve receiving power, but not opening, ohmed valve, open, needs valveCust to let us know; ordrng 1 WP3979346 (VALVE 67.03), used 1 SHIPPING (SHIPPING AND HANDLING) job compltd
Near Mentor, OH 44060
Benjamin B.
Job Details: 08/28/2017
Whirlpool washer mvwc416fwo replaced agitator
We serviced a
WHIRLPOO REFRIGERATOR
Model WRF990SLAM00
Near Bedford Heights, OH 44146
Robert A.
Job Details: 08/28/2017
Installed adapter and guide, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF992FIFM00
Near Kent, OH 44240
Robert A.
Job Details: 08/28/2017
Ff62 frz -4, ff evap frozen, door sealing, per pointer W11033419Needs evap cover and control bd; ordrng 1 W10865825 (CONTROL) and 1 W10889841 (EVAP COVER), schdld next appmnt for 9/1 FRI ! [**],
Near Painesville, OH 44077
Benjamin B.
Job Details: 08/28/2017
Whirlpool washer. Control not responding. Part order ntw4605ew0
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Streetsboro, OH 44241
Robert A.
Job Details: 08/28/2017
nstalled and tested evap fan, op test okOfr1606002303; Job Cmpltd,
We serviced a
KITCHENAID OTR MICROWAVE
Model KMHS120ESS4
Near Mantua Township, OH 44202
Robert A.
Job Details: 08/28/2017
Found unit not reading door switches, replaced, op test ok; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd,
Near Perry, OH 44081
Benjamin B.
Job Details: 08/27/2017
Replaced belt
We serviced a
RED4516FW0 ROPER
Model DRYER
Near Elyria, OH 44035
Paul H.
Job Details: 08/27/2017
Unit has same rattle as before, heat duct is not seating properly to rear bulkhead, ordering bulkhead, duct and clip; ordrng 1 8066155 (clip) and 1 WP3403491 (bulkhead) and 1 WP8541818 (box),