Service History 735 | Freds Appliance

We serviced a

WHIRLPOOL DRYER

Model GEW9250PW1

Near Aurora, Ohio 44202

Brian M

Job Details: 08/11/2022

Cc unit not heating Found heater open Advised on heater and thermal cut offs ; ordrng 1 WP3387747 (element) and 1 279973 (cutoff-tml) and 1 SHIPPING (shipping and handling)

We serviced a

WHIRLPOOL STACK W/D

Model WHD5090GW0

Near Cleveland, Ohio 44120

Marie V

Job Details: 08/11/2022

"Cc that the unit shows an error code when press start. Confirmed f01. Main relay , rebooted unit, still did not worked. Unit will need main control. See notes. ; ordrng 1 W11239098 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFW2055FRZ03

Near Broadview Heights, Ohio 44147

David R

Job Details: 08/11/2022

Replaced back cover. Good. Op Test Ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN502EPA02

Near South Euclid, Ohio 44121

Jason N

Job Details: 08/11/2022

"Cc unit not cooling in ff section and lights are outFound top LED module failed and freezer LEDs dim. Found service pointer W11606409 and s code S84638 for replacement of all 12 LED modules. Ran diagnostics, all functions passed, temperatures are reading correct. Found some condensation buildup in ff section. Checked door gaskets, all sealing properly. Ordering fan for possible airflow circulation issue. LEDs are not in stock at Marcone, office to contact customer with next service date. ; ordrng 4 W11632139 (LED module kit)s and 1 W10683015 (Fan)"

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Strongsville, Ohio 44149

David R

Job Details: 08/11/2022

"Cc unit wasnt heating since delivered. Found wires disconnected on temp switch. Corrected, tested. Good. Heating, Op Test Ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT705PAKZ0

Near Westlake, Ohio 44145

Gabriel P

Job Details: 08/11/2022

User start button not working ordering user and console also customer found receipt of unit took pictures is under one year ; ordrng 1 W10918487 (User) and 1 W11116422 (Panel)

We serviced a

MAYTAG FREEZER

Model MZF34X16DW06

Near Maple Heights, Ohio 44137

Gabriel P

Job Details: 08/11/2022

Found control not responding and wants it did it seems to turn off by it self will need control also it seems to had issue defrosting told by customer ordering parts needed but parts are out of stock ; ordrng 1 W11496870 (Control) and 1 W11324678 (Harness)

We serviced a

MAYTAG WASHER

Model LAT9806AAM

Near Olmsted Falls, Ohio 44138

David R

Job Details: 08/11/2022

"Customer unit over/about 25 years old. Cc unit making loud noise and banging. Found broken damper base, coming apart. A lot of parts are discontinued and customer doesnt want to put money into unit. 203725 Damper Bolt NLA discontinued, 213053 Brace, NLA discontinued, 22002431 Pulley NLA discontinued, WP6-2011900 Brake kit"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW08

Near Aurora, Ohio 44202

Brian M

Job Details: 08/11/2022

Leveled unit and raised door OP Test Ok

We serviced a

MAYTAG DISHWASHER

Model MDB8959SBS3

Near Rocky River, Ohio 44116

David R

Job Details: 08/11/2022

"Cc unit pack adjusters broken. No kit, have to order out everything separately. Ordering parts for adjusters and slide rails.; ordrng 1 W11259786 (Right track) and 1 W11259785 (Left track) and 1 WPW10195372 (Left housing) and 1 WPW10195373 (Right housing) and 2 WPW10250162 (Adjusters)s and 2 WPW10250160 (Clip)s and 2 WPW10546503 (Adjuster)s and 4 WPW10195839 (Adjuster)s and 4 WPW10195840 (Positioner)s"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Garfield Heights, Ohio 44125

Marie V

Job Details: 08/11/2022

"No adult inside home. Guys told me mom just left, called office, tagged door."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDB07

Near North Olmsted, Ohio 44070

David R

Job Details: 08/11/2022

"Cc unit get like it was too cold on recommended. Went over owners manual. Adjusted to keep more air in FZ. Let customer know doesnt have to be on recommended. Can follow owners manual, if too cold just set lower. Op Test Ok"

We serviced a

KITCHENAID RANGE

Model KSDG950ESS3

Near Lakewood, Ohio 44107

Angel

Job Details: 08/11/2022

Replaced bottom of oven cavity tested temp sensor and it was open replaced it with new one tested unit by preheating oven to 350* and passed control board was not needed. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW2

Near Willoughby, Ohio 44094

Dan

Job Details: 08/11/2022

"Installed new dispenser, op test good"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Lakewood, Ohio 44107

Angel

Job Details: 08/11/2022

Replaced control board tested unit. Opt test ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Cleveland, Ohio 44102

Angel

Job Details: 08/11/2022

Cc that unit is not making ice or just making it real slow. Verified temperatures and ff section was at 37* and freezer was at 5* checked ice maker for error codes and had a E5 error code timed out. Explained to customer the issue is that the thermistor could not be reading correctly the temperature Verified that ice box fan if it was functioning and it was will need ice maker replaced. Gave customer estimate and price was expensive for ice so I gave her the option to lower the temperature on freezer and to try that out and if it doesnt work she will need ice maker replaced. Charged service call.; used 1 W11294907 (ICEMAKER) from stock

We serviced a

AMANA REFRIGERATOR

Model ASI2575GRS01

Near Cleveland Heights, Ohio 44121

Joe O

Job Details: 08/11/2022

"Cc: not making iceFound temps at 1 degree in freezer, 40 in ff section. Found ice maker lost position. ice maker receiving proper power. Needs ice maker; ordrng 1 WPW10300022 (icemaker)"

We serviced a

KITCHENAID REFRIGERATOR

Model KBFS25EVMS00

Near Eastlake, Ohio 44095

Dan

Job Details: 08/11/2022

"Customer complaint that unit is not cooling, fresh food section temperature at 73 degrees, freezer section temperature at 72 degrees, evaporator fan is running, no frost pattern on evaporator, condenser fan is running, compressor is not running, applied 120vac to compressor, compressor started, installed new start device, op test good ; used 1 8201786 (STARTER) from stock"

We serviced a

FRIGIDAIRE DISHWASHER

Model NOT AVAILABLE

Near Cleveland, Ohio 44113

Angel

Job Details: 08/11/2022

Went with maintenance to apartment to check on unit and customer stated they didnt need service anymore that unit was working fine again. Did not work on unit.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)

We serviced a

GE RANGE

Model JB860DJ5WW

Near Willoughby, Ohio 44094

Dan

Job Details: 08/11/2022

"Customer complaint that right front element is not working properly, confirmed, found inner element open, unit needs new element ; ordrng 1 WB30T10130 (Element)"

We serviced a

KITCHENAID DISHWASHER

Model KUDS30IXSS7

Near Chagrin Falls, Ohio 44022

Joe O

Job Details: 08/11/2022

"Cc: suds and water leakingCustomer showed pic, suds poured out of machine. Advised customer on detergent usage. Ran test cycle. Found excess suds in unit and cold water at start of cycle. Canceled cycle to try to clear suds. Advised customer to get a dishwasher cleaner and run a clean cycle to eliminate detergents and build up inside pump assembly. Op test ok"

We serviced a

GE REFRIGERATOR

Model GFE29HSDISS

Near Painesville, Ohio 44077

Dan

Job Details: 08/11/2022

"Installed new fresh food section evaporator fan, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSR57R18DM00

Near Bratenahl, Ohio 44108

Angel

Job Details: 08/11/2022

Replaced thermistor and control box. Opt test ok.

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Chesterland, Ohio 44026

Joe O

Job Details: 08/11/2022

"Cc: standing water, not powering onFound drain hose plugged, drain pump is running. Found ui intermittently not allowing selections. Found drain does not have drain loop. Advised customer on drain loop. Needs ui, drain pump, and drain hoses; ordrng 1 W11165145 (console) and 1 WPW10531320 (drain pump) and 1 8269144A (drain hose) and 1 WPW10545278 (drain hose)"

We serviced a

MAYTAG REFRIGERATOR

Model MFI2269VEB1

Near Cleveland, Ohio 44115

Jason N

Job Details: 08/11/2022

Installed dual water valve. Cycled ice maker. Op test good. Advised customer that he does have very low water pressure to unit and to have a plumber inspect source valve.

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Wickliffe, Ohio 44092

Jason N

Job Details: 08/11/2022

"Cc unit not spinning outFound drain hose laying on floor and extended out approx. 6 ft before being hooked to wash tub. Ran auto cycle, unit was not able to drain out fully during test cycle due to length of drain hose. Advised customer they will need to modify drain hose by shortening it and elevating off the floor. Unit operation test good."

We serviced a

KITCHENAID REFRIGERATOR

Model KBLA20ERSS01

Near Willoughby, Ohio 44094

Jason N

Job Details: 08/11/2022

"Cc unit ice maker leaking Ran manual ice maker harvest test, found ice mold cracked and leaking after mold filled with water. Unit will need ice maker replaced. Customer declined repair at this time. ; ordrng 1 D7824706Q (Ice maker)"

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Mentor, Ohio 44060

Jason N

Job Details: 08/11/2022

"Cc unit making squeak/squeal noiseRan dryer test, confirmed squeaking noise. Used truck stock dryer repair kit to replaced support rollers and belt idler pulley. Reran op test, no abnormal noises heard. Op test good. ; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKV0

Near North Ridgeville, Ohio 44039

David R

Job Details: 08/11/2022

"Replaced heater, tested, good. Op Test Ok."

We serviced a

MAYTAG DISHWASHER

Model MDB8949SAM1

Near Shaker Heights, Ohio 44120

Gabriel P

Job Details: 08/11/2022

Ran unit for 30 minutes and found no leak

We serviced a

WHIRLPOOL WASHER

Model LHW0050PQ4

Near Geneva, Ohio 44041

Dan

Job Details: 08/11/2022

"Customer complaint that unit is not draining, confirmed, impeller on drain pump is broken, drain hose is filled with sand, unit needs new drain pump and drain hose cleared, customer does not want repair; ordrng 1 WP8182415 (Dp), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model MGP8674AS1

Near Cleveland, Ohio 44108

Angel

Job Details: 08/11/2022

Cc that the rear right hand corner burner was not working.verified and noticed it had the wrong burner head cap on it switch the correct caps around tested burner and started functioning as should. Explained to customer Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ03

Near Rock Creek, Ohio 44084

Dan

Job Details: 08/11/2022

"Customer complaint that freezer section drawer is stuck and front came off, confirmed, found left side track seized, unit needs new left side track; ordrng 1 W10850332 (Track)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Streetsboro, Ohio 44241

Brian M

Job Details: 08/11/2022

Installed heater OP Test Ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Kirtland, Ohio 44094

Joe O

Job Details: 08/11/2022

Installed auger shaft. Op test ok

We serviced a

MAYTAG DRYER

Model MED6230HW2

Near Chardon, Ohio 44024

Joe O

Job Details: 08/11/2022

Cc: not completing cycleCustomer stated unit shut off and still showed time remaining. Stated they tried to restart the unit but it would not start back up until unit cooled down. Customer also stated clothing was extremely hot and unit had long dry times. Found no stored error codes. Ran test cycle. Found unit has good heat and air flow. Found low air flow to outside vent. Advised customer to have venting cleared. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Mogadore, Ohio 44260

Brian M

Job Details: 08/11/2022

Cc unit shuts down Suspect unit to have intermittently fan issuesAdvise on freezer fan replacement and control ; ordrng 1 W11224591 (motor-evap) and 1 W11224256 (cntrl-elec)

We serviced a

MAYTAG WASHER

Model MHW5630HW2

Near Ravenna, Ohio 44266

Brian M

Job Details: 08/11/2022

Cc of leak Ran test cycle and inspected unit could not duplicate issue

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Conneaut, Ohio 44030

Dan

Job Details: 08/11/2022

"Customer complaint that unit is putting gray debris on clothes, ran diagnostics no error codes found, started normal wash cycle unit fills to normal water level, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT138FZDM03

Near East Cleveland, Ohio 44112

Angel

Job Details: 08/11/2022

Replaced ff section gasket. Opt test ok.

We serviced a

WHIRLPOOL DRYER

Model WED5500XW0

Near Avon Lake, Ohio 44012

Angel

Job Details: 08/11/2022

Cc that dryer wont start up. Tried running unit and it powers on but wont run. Looked in back and noticed power cord halfway in the outlet and one of the legs shorted and outlet as well. Unit will need power cord and explained to customer they will need an electrician to replace outlet. Replaced power cord and customer stated they will get someone out for the outlet. Opt test ok.; used 1 PT600L (4 PRONG DRYER CORD) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Seven Hills, Ohio 44131

Marie V

Job Details: 08/11/2022

"Pop. Cc that the unit is not cooling properly. Took temps 0* in freezer and 40* fresh food. Put kill a watt meter in. Unit is drawing 0.70 amps , full frost pattern on evaporator. Ordering control and thermistor. ; ordrng 1 W11594670 (Control) and 2 WPW10384183 (Thermistor)s"

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS5

Near Brecksville, Ohio 44141

Marie V

Job Details: 08/11/2022

Replaced panel and control. Tested unit. Pass. Op test ok cust did not paid Labor waiting on a call from office.No core for return. ; O-emld tckt

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Chardon, Ohio 44024

Joe O

Job Details: 08/11/2022

Installed element. Ran test cycle. Op test ok

We serviced a

WHIRLPOOL DRYER

Model CGM2745FQ0

Near Lorain, Ohio 44053

Angel

Job Details: 08/11/2022

Cc that unit will not heat. Ran unit without bottom cover and ignitor was not glowing found that the high limit thermal fix is open will need to be replaced. Ordering hi limit and cut off switch. ; ordrng 1 WP3391912 (Hi limit) and 1 WP8573713 (Cut off)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Ashtabula, Ohio 44004

Dan

Job Details: 08/11/2022

"Customer complaint that unit does not power back on after power outages, unit needs new control; ordrng 1 WPW10675033 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE REFRIGERATOR

Model ZISB36DYB

Near Painesville, Ohio 44077

Joe O

Job Details: 08/11/2022

"Cc: not cooling properlyFound temps in ff section at 57 degrees, and freezer at 27. Found evap completely frosted over. Manually entered defrost cycle. Found unit pulling 337 watts. Needs defrost timer; ordrng 1 WR9X502 (timer defrost), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model MDB6601AWW

Near Brook Park, Ohio 44142

Marie V

Job Details: 08/11/2022

Cc that the small clip is broken on top rack. Confirmed. Replaced clip. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF507ESS01

Near Amherst, Ohio 44001

David R

Job Details: 08/11/2022

"Cc unit middle light in FF top right out and FZ. Replaced freezer light, still not working. Replaced trio light modules W11205082 from surplus, all top lights working. Side and FZ not working. Board could have shorted. Ordering w11205082W11462342; ordrng 1 W10843055 (Control) and 1 W10830278 (Control) and 1 W10830288 (Control) and 1 W11462342 (Led) and 1 w11205082 (Led)"

We serviced a

KENMORE WALL OVEN

Model 790.301794

Near Oberlin, Ohio 44074

David R

Job Details: 08/11/2022

"Cc unit not baking, customer already replaced ignitor. Found unit working in broil but not bake. New ignitor. Not getting voltage from control, will need new control. Ordering. ; ordrng 1 316418553 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Westlake, Ohio 44145

Marie V

Job Details: 08/11/2022

"Special Project S17304. Replaced heater, ran unit, no leaks. Op test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404EBS1

Near Middleburg Heights, Ohio 44130

Gabriel P

Job Details: 08/11/2022

"Replace pump assembly,opt test ok no leaks"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Madison, Ohio 44057

Joe O

Job Details: 08/11/2022

"Cc: not filling, errorsCustomer started unit. Unit went through drain process, then started filling and washing. Customer stated they tried multiple times and unit would not fill with water. Ran another test cycle. Unit functioning as designed. Could not duplicate issue. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT314TFDW03

Near Westlake, Ohio 44145

Gabriel P

Job Details: 08/10/2022

Found gasket not sealing steam gasket and use pretoleum gel also when doors where swap they were not correct but fix issue

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Fairview Park, Ohio 44126

Gabriel P

Job Details: 08/10/2022

"Found unit not responding also found 124 voltage going to control but control is out giving estimate customer will not fix ; ordrng 1 W11116590 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Shaker Heights, Ohio 44122

Manny

Job Details: 08/10/2022

"Cc that unit still have lots of condensation, verified and condensation forming in the same spots as last time wpl tl said if the rtv didnt fix the issue to call back. Calling TL spoke to Leon, explained wha Rob had me do and that didnt fix the issue. Advise customer that wpl is sending the unit for review to see if it can be exchanged and that they will contact them with the next steps; O-emld tckt"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Avon, Ohio 44011

Marie V

Job Details: 08/10/2022

"Replaced gearcase, slider , ran calibration and auto test. Op test ok"

We serviced a

KENMORE RANGE

Model 790.77513808

Near Westlake, Ohio 44145

Angel

Job Details: 08/10/2022

Cc that oven is taking to long to heat up. Ran a bake with my watt meter to verify amperage on igniter and it was only pulling 2.70amps igniter is weak replaced igniter tested unit again. Opt test ok.; ordrng 1 W11590294 (Igniter)

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW0

Near Westlake, Ohio 44145

Marie V

Job Details: 08/10/2022

Cc that unit is showing that it needs service and to add detergent and a error code. Ran diag found error code f3e5 BulkSystemError . Followed step on tech sheet. Unit will need main control and sensor. Office will contact once they have eta on the parts. ; ordrng 1 W11419051 (Control)

We serviced a

WHIRLPOOL WASHER

Model WTW8500DC0

Near Strongsville, Ohio 44149

David R

Job Details: 08/10/2022

"Cc unit leaking from dispenser. Verified, water still dripping when cycled. F3E2 water valve error , F2E1 stuck key. Replaced water valves from t/s. Tested. Good. I did advise customer that water will still remain in dispenser area after wash, showed customer drain port height on dispenser tray. Advised good idea after wash to empty trash and wipe dispenser area. Unit is good. Op Test Ok.; used 1 W11165546 (VALVE) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Westlake, Ohio 44145

Marie V

Job Details: 08/10/2022

"Cc that the unit is taking a long time to dry. Started unit, unit is set to high. Took temps coming out of appliance. Between 135* and 175* on high heat. Unit is working properly. Found vent was clogged. Maintenance guy is cleaning vent outside. And Calle company to come and clean up all vent. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Rocky River, Ohio 44116

Gabriel P

Job Details: 08/10/2022

"Found condensation and frost on freezer cause by door not close all the way steam ice and unclog vents,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM03

Near Willoughby Hills, Ohio 44092

Jason N

Job Details: 08/10/2022

Cc unit freezer light not working Customer stated switch didnt work for awhile but seems to be working now. Found switch has light frosting which would cause switch to stick closed. Replaced freezer light switch using customer supplied pre Id part. Sprayed a light coat of food grade silicone on new switch to prevent moisture from sticking and freezing. Op test good.

We serviced a

MAYTAG OTR MICROWAVE

Model MMV1175JZ0

Near Ashtabula, Ohio 44004

Dan

Job Details: 08/10/2022

"Customer complaint that light stays on all the time, confirmed, control is sending a constant 120vac to light socket, unit needs new control ; ordrng 1 W11552021 (Cntrl)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ02

Near Hiram, Ohio 44234

Brian M

Job Details: 08/10/2022

Cc unit not cooling in the fridge ; ordrng 1 W11087438 (motor-evap) and 1 W10843055 (cntrl-elec) and 1 W11457241 (Service kit)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Cleveland, Ohio 44108

Jason N

Job Details: 08/10/2022

Installed freezer door slides. Door pulling in and sealing properly. Op test good.

We serviced a

KITCHENAID REFRIGERATOR

Model KSCS25FVMS01

Near Pepper Pike, Ohio 44124

Manny

Job Details: 08/10/2022

"Replaced ice maker and it lost power, called Bj and we ran some test to see why IM doesnt have power, found optics not seeing each other, unit will need optics. Ordering optics. ; ordrng 1 W10757851 (optic bd set ref)"

We serviced a

MAYTAG WASHER

Model MHW5630HW3

Near Conneaut, Ohio 44030

Dan

Job Details: 08/10/2022

"Customer complaint that unit is not working, ran diagnostics found f8e1(long/no fill) error code, cold and hot valves open and close, started quick wash cycle, unit filled and began washing, unit drained unit spun, started normal wash cycle, unit filled and began washing, unable to duplicate the problem , unit is operating as designed"

We serviced a

MAYTAG RANGE

Model MGR6600FZ1

Near Cleveland, Ohio 44108

Jason N

Job Details: 08/10/2022

"Installed burner head and oven ignition parts. Tested burner operation, good spark and flame. Ran bake test, good spark, ignition and preheat. Op test good."

We serviced a

MAYTAG DISHWASHER

Model KDPE234GPS0

Near Ashtabula, Ohio 44004

Dan

Job Details: 08/10/2022

"Customer complaint that unit is not filling with water, ran test cycle, unit filled, wash motor started, unit completed test cycle, unit is operating as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Hiram, Ohio 44234

Brian M

Job Details: 08/10/2022

Cc food freezing in fridge Found damper stuck open will not close Needs damper ; ordrng 1 W11317276 (diffuser) and 1 SHIPPING (shipping and handling)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Strongsville, Ohio 44149

David R

Job Details: 08/10/2022

"Replaced heater, ran diagnostics, good. Tightened handle as well. Good. Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ02

Near Atwater, Ohio 44201

Brian M

Job Details: 08/10/2022

Recovered refrigerant Installed compressor Pressure tested with nitro 150 psi no changes Ran 30 inch vac for 20 min Watched no change Recharged with 4.5oz r134a Pressure sitting at 0 normal frost pattern OP Test Ok Advised to watch OP Test Ok

We serviced a

MAYTAG DRYER

Model MED7230HW2

Near Rocky River, Ohio 44116

Marie V

Job Details: 08/10/2022

"Replaced motor and blower wheel. Tested unit, cust added clothes. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM04

Near Cleveland, Ohio 44120

Jason N

Job Details: 08/10/2022

Installed RH ff door. Op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near North Olmsted, Ohio 44070

Gabriel P

Job Details: 08/10/2022

"Steam all ice and replace harness,opt test ok"

We serviced a

MAYTAG DRYER

Model PYE2200AYW

Near Cleveland Heights, Ohio 44118

Jason N

Job Details: 08/10/2022

"Cc unit not startingChecked power into unit, good at 244 L to L and 123v L to N. Checked all thermals, all checked good. Checked door switch, good continuity. Ordering timer and motor. ; ordrng 1 WP53-1810 (Timer) and 1 W10410996 (Motor) and 1 W11497304 (Blower wheel)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS322FDAM04

Near Mentor, Ohio 44060

Dan

Job Details: 08/10/2022

"Customer complaint that unit is not dispensing water or making ice, and light are flickering, found dead led on freezer section module, found ice maker fill tube frozen, unit needs new led module and valve, customer does not want repair at this time; ordrng 1 WPW10179146 (Valve) and 1 WPW10515057 (Led module), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Lakewood, Ohio 44107

Marie V

Job Details: 08/10/2022

"Special Project S17304 . Replaced heater tested unit, no leaks. Op test ok"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near University Heights, Ohio 44118

Jason N

Job Details: 08/10/2022

"Cc unit emission of CO concernsCustomer stated she had a gas company out to investigate a gas smell concern on the unit. They found no issue but told her that when using the oven the unit was emitting CO and needs to be looked at by a service company. Checked all flames for proper size and gas/air mix. All burners and oven burner test good for proper spark and flame, all flames blue in color. Advised customer that any gas appliance will emit a small amount of CO while in use and this is normal operation. No issues found with unit."

We serviced a

WHIRLPOOL RANGE

Model WFE550S0HV1

Near Chagrin Falls, Ohio 44023

Jason N

Job Details: 08/10/2022

"Cc unit oven door hinge came off on one sideFound right side oven door hinge bent, will no longer fit into receiver, will need replaced. ; ordrng 1 WPW10299224 (Hinge)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM804KPS0

Near Aurora, Ohio 44202

Jason N

Job Details: 08/10/2022

"Cc unit needs updated heater element installed Installed updated heater element using customer supplied pre Id part per WP bulletin W11540964 and s code S17304. Ran auto test, checked for leaks. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Mentor, Ohio 44060

Dan

Job Details: 08/10/2022

"Installed new led module, op test good"

We serviced a

WHIRLPOOL DISHWASHER

Model KDFM404KPS

Near Kent, Ohio 44240

Brian M

Job Details: 08/10/2022

Installed heater OP Test Ok

We serviced a

WHIRLPOOL RANGE

Model WFG975H0HZ1

Near Newbury Township, Ohio 44065

Jason N

Job Details: 08/10/2022

Cc unit center burner not workingRan burner flame tests. Confirmed middle burner not lighting all the way around head. Pulled burner cap and cleaned grease from gas port holes. Reassembled and retested. Good ignition and flame all the way around head. Adjusted gas valves on middle and large burners. Op test good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKW0

Near Mentor, Ohio 44060

Dan

Job Details: 08/10/2022

"Installed new heater, op test good"

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC2

Near Parma, Ohio 44129

Angel

Job Details: 08/10/2022

Cc that unit is not locking. Confirmed found strike broken replaced with new one tested unit. Opt test ok.

We serviced a

GE REFRIGERATOR

Model n/a

Near Cleveland, Ohio 44103

David R

Job Details: 08/10/2022

"Customer did not want looked at, icemaker started working for him. ; saved tckt"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Bedford, Ohio 44146

Angel

Job Details: 08/10/2022

Cc that unit would stay in sensing and it would just shut off and no water coming in. Verified started a normal cycle and unit started working perfectly. Ran diagnostics to check for error codes and no error codes were stored ran a calibration and a auto test and passed. From having the customer test it herself it seems like she hit the button twice causing it to stay paused and than the unit would just cancel out after 5mins. Can not find any issues with unit working as designed at the moment. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVWC415EW1

Near Cleveland, Ohio 44109

Angel

Job Details: 08/10/2022

"Replaced gearcase, belt, cam, shifter, wash plate, screw, capacitor and latch. Ran a calibration and auto test. Opt test ok.; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Parma, Ohio 44130

David R

Job Details: 08/10/2022

"Replaced fan and blade, found ace was hitting a parts sticker on harness. Removed. Tested. Good. Op Test Ok."

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Parma Heights, Ohio 44130

David R

Job Details: 08/10/2022

"Replaced heater. Ran diagnostics, good. When installed drain hose pinched. Corrected, good, Op Test Ok."

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS20

Near Rocky River, Ohio 44116

Angel

Job Details: 08/10/2022

Replaced interlocks and left hinge tested unit and started functioning as should also explained to customer that when shes closing the door she doesnt want to hold the door back like hesitating because it wont trigger the switch correctly causing issue as well. Opt test ok.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Brook Park, Ohio 44142

David R

Job Details: 08/10/2022

Replaced heater. Ran diagnostics. Good. Op Test Ok.

We serviced a

WHIRLPOOL DRYER

Model WED4900XW2

Near North Olmsted, Ohio 44070

Angel

Job Details: 08/10/2022

"Cc that unit will not start. Verified and motor is just humming wont turn tried turning by hand but no luck took apart unit and motor was completely jammed checked blower wheel just in case it wasnt jammed but it wasnt unit will need drive motor. Ordering parts. ; ordrng 1 279827 (Motor) and 1 WP694089 (Blower wheel), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Berea, Ohio 44017

David R

Job Details: 08/10/2022

Replaced heater element. Good. Tested. Op Test Ok.

We serviced a

AMANA REFRIGERATOR

Model ABB2221FEZ

Near Streetsboro, Ohio 44241

Brian M

Job Details: 08/10/2022

"Cc no ice Found icemaker buzzing and not rotating ; ordrng 1 D7824706Q (ice maker), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Lakewood, Ohio 44107

Marie V

Job Details: 08/10/2022

Replaced control and switch. Op test no good. Unit will need UI as well. No core for return ; ordrng 1 W11460962 (Ui)

We serviced a

WHIRLPOOL OTR MICROWAVE

Model MMV4205DS1

Near Eastlake, Ohio 44095

Dan

Job Details: 08/10/2022

"Customer complaint that several buttons are not working, confirmed , unit needs new control panel, customer does not want repair, customer refuses to pay service charge ; ordrng 1 W10593885 (Control panel), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Aurora, Ohio 44202

Brian M

Job Details: 08/10/2022

Customer showed pop took pic Cc no heat Found thermal cutoff open Replaced using truck stock OP Test Ok ; used 1 279816 (CUTOFF) from stock

Our Service

Our Training