We serviced a
KDTM354DSS4 kitchenaid
Model dishwasher
Near Moreland Hills, OH 44022
Corina B
Job Details: 08/22/2018
Replaced the dispenser. Optest ok. ; Job Cmpltd
We serviced a
TPS24PPBGBS GE
Model refrigerator
Near Bay Village, OH 44140
Brian B
Job Details: 08/22/2018
Found water filter ruptured and food freezing on top shelf. Will give est on new damper control. Damper is NLA. Customer will try turning down to min setting. Also, adjusted freezer door. Advised customer that if food is still freezing, machine cannot be repaired. Job Cmpltd
We serviced a
GDT545PSJ2SS GE
Model Dishwasher
Near Lakewood, OH 44107
Paul P.
Job Details: 08/22/2018
Tested dishwasher, spoke to Jason from GE tech line, went through control and latch tests. Found the latch not sending signal to control for door closing, so dishwasher will not start. Office to order tub side latch. Did not set down mitigation mat, dishwasher not operating.; ordrng 1 WD21X10490 (latch tub)
We serviced a
WHIRLPOOL WASHER
Model WTW8500BW0
Near Mentor, OH 44060
Arthur V
Job Details: 08/22/2018
Replaced tub ring. Leveled washer. Op test good customer to monitor Left leak mat. ; Job Cmpltd,
We serviced a
KDRP407HSS0 Whirlpool
Model Range
Near Cleveland, OH 44105
Corey L.
Job Details: 08/22/2018
ustomer complaint food still burning, tested all oven cycles, broil turned on and did not cycle in every selection, ohmed out sensor at 1.3 ohms at room temp, oven temp sensor failed not tell control to cycle burners,; ordrng 1 WP4451665 (sensor 85.06)
We serviced a
WHIRLPOOL WASHER
Model WFW87HEDW1
Near Painesville, OH 44077
Arthur V
Job Details: 08/22/2018
, Found unit draining very slowly. Needs pump. Taking into consideration of previous labor charge on 6-7-18. I only charged 50.00 labor. Gave customer number to wlp consumer line so they can try to get a concession. ; ordrng 1 WPW10605427 (pump-water), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 8/27 MON !
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS20ETWH00
Near Aurora, OH 44202
Robert A.
Job Details: 08/22/2018
Installed drain pan, op test ok; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL RANGE GAS
Model WFG525S0HW0
Near Chesterland, OH 44026
Jeff M
Job Details: 08/22/2018
I added a grounding strap did not work. The spark module is receiving power when switch the bake main control relay is closing needs a spark module bored; ordrng 1 W11162730 (SPARK BOARD ), schdld next appmnt for 8/27 MON 8-12,
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Kirtland, OH 44094
Jeff M
Job Details: 08/22/2018
, Freezer popped off. Reinstall the door tighten screws unit tested good frost buildup is mostly gone already; Job Cmpltd,
We serviced a
WRS325SDHZ00 Whirlpool
Model Refrigerator
Near Cleveland Heights, OH 44118
Corey L.
Job Details: 08/22/2018
Customer complaint food and water still freezing on top shelf in refrigerator, confirmed temps were 31ff and 15 frz, tested air baffle, air baffle did not close, air baffle getting power, unit needs new diffuser; ordrng 1 W11236848 (DIFFUSER )
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8949SBM3
Near Kirtland, OH 44094
Jeff M
Job Details: 08/22/2018
User interface is shorted needs new UI there is no five year warranty on the part customer may buy a new one; ordrng 1 W10811169
We serviced a
11022102310 kenmore
Model washer
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 08/22/2018
Cc detergent on cloths not washing properly clothes be coming out dirty ran diagnostics,calibration and manual and auto test,all pass no error codes,customer said washer was banging one day and they unplugged it explain customer that it was an off balance load that next it happens pause cycle and re arrange clothes then started back up,also explain customer to only use 2 table spoon of detergent they were using a full cup of detergent,also explain customer to not overload machine with clothes washer only fills to half of basket ;Job Cmpltd
We serviced a
WRT311FZDW00 WHIRLPOOL
Model REFRIGERATOR
Near Mayfield Heights, OH 44124
Dan H
Job Details: 08/22/2018
Customer complaint that unit is not cooling properly, fresh food section temperature at 38 degrees, freezer section temperature at 7 degrees, good frost pattern on on evaporator , evaporator fan is running, compressor and condenser fan are running, adjusted thermostat position, unit is currently operating as designed, if problem occurs again unit will need thermostat
We serviced a
WHIRLPOOL DRYER
Model WED9200SQ0
Near Mentor, OH 44060
Jeff M
Job Details: 08/22/2018
Door catches mixed matched this unit has 2 part needs ordered ; ordrng 1 279570 (catch door dryer), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,, schdld next appmnt for 8/27 MON 8-1
We serviced a
REFRIGERATOR FRIGIDAIRE
Model FGHB2866PF2
Near Concord Township, OH 44077
Arthur V
Job Details: 08/22/2018
Replaced main bd. Op test good. Customer to monitor. ; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Bainbridge, OH 44023
Robert A.
Job Details: 08/22/2018
an diognostics, 4-3 wash motor not running, reset motor connections, watched cycle, no codes at end of cycle, op test ok; Job Cmpltd,
We serviced a
MDB8959SFZ4 maytag
Model dishwasher
Near Elyria, OH 44035
Gabriel P
Job Details: 08/22/2018
Top bracket that holds basket broken,ordering new ; ordrng 1 W11259785 (TRACK BRACKET ) and 1 W11259786 (RIGHT BRACKET )
We serviced a
WMH76719CS0 whirlpool
Model microwave oven
Near Elyria, OH 44035
Gabriel P
Job Details: 08/22/2018
Use inter lock from truck stock ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd
We serviced a
NTW4516FW1 amana
Model washer
Near Garfield Heights, OH 44105
Corina B
Job Details: 08/22/2018
CC that the unit stays on lock. Ran diag F5E3 – LID UNLOCK FAULT, F5E2 – LID LOCK FAULT, checked the latch, good will need a main control. Called Sm to order part. ; ordrng 1 W10838613 (lid lock assembly) and 1 W11124710 (CONTROL )
We serviced a
MGR8700DS2 whirlpool
Model range
Near Cleveland, OH 44105
Corina B
Job Details: 08/22/2018
CC That lightning stuck the house and the oven does not work. Fault code F3e0 Oven sensor opened Oven sensor shorted. Checked the sensor, open. Will need a main control, dsi board and oven sensor
We serviced a
NGD4655EW2 amana
Model dryer
Near Shaker Heights, OH 44120
Corina B
Job Details: 08/22/2018
CC that there is a squeaky noise. Started dryer ran for 15 min. With 2 blankets. Found the blower wheel is chewed up. Will need a new blower wheel. Called Sm to order part; ordrng 1 WP694089 (wheel)
We serviced a
GLHS68EEW0 frigidaire
Model refrigerator
Near Cleveland, OH 44111
Brian B
Job Details: 08/22/2018
Found machine not defrosting. Called Frig TL as tech sheet is not correct to place into manual defrost. put into defrost, heater only at 110watts. He said to check red and black wires on control, black wire must be closest to 12 pin connector. Checked wiring, red and black were reversed. Corrected wiring. Placed into manual defrost, heater now on at 550 watts. Reassembled, op Test Ok.; Job Cmpltd
We serviced a
MVWB835DW2 maytag
Model washer
Near Rocky River, OH 44116
Brian B
Job Details: 08/22/2018
No response from control panel. Per tech sheet, 120v on control, green led flashing indicating +5v on control. Checked for 5v dc on j18 to UI.. 5v present. Will need new control panel. Office to order part. ; ordrng 1 W11112656 (CONSOLE)
We serviced a
JS48CXDBDB00 JENN-AIR
Model REFRIGERATOR
Near Lyndhurst, OH 44124
Dan H
Job Details: 08/22/2018
Installed new door gasket, op test good ; Job Cmpltd,
We serviced a
WTW5600XW3 Whirlpool
Model Washer
Near Lakewood, OH 44107
Paul P.
Job Details: 08/22/2018
Realigned lid bezel and lock assembly. Ran washer through manual lid lock test, also fill, drain and spin tests. Washer passes all tests
We serviced a
MFF2558VEQ MAYTAG
Model FREEZER
Near Strongsville, OH 44136
Macaulay G.
Job Details: 08/22/2018
Found locked rotor on compressor
We serviced a
WFE520C0AS0 WHIRLPOOL
Model RANGE
Near Strongsville, OH 44149
Macaulay G.
Job Details: 08/22/2018
When in the bake cycle, relay for bake does not open when unit is turned off. Office to order control.; ordrng 1 WPW10734599 (cntrl-elec)
We serviced a
JGB630DEF2BB GE
Model RANGE
Near Wickliffe, OH 44092
Dan H
Job Details: 08/22/2018
Customer complaint that oven door fell apart, confirmed, unit needs new outer door trim and mounts, glass is good, some of the parts needed to complete the repair are showing out of stock: ordrng 1 WB07X20355 (trim door) and 1 WB56X21576 (deflector door) and 1 WB56X21577 (deflector bottom doo) and 1 WB7K403 (trim top dr) and 1 WB7X7289 (end cap door) and 1 WB7X7290 (end cap door)
We serviced a
WDTA50SAHN0 WHIRLPOOL
Model DISHWASHER
Near Broadview Heights, OH 44147
Chad P.
Job Details: 08/22/2018
Arrived to find new cc about unit not cleaning. Ran normal wash. Wash motor not running. Checked power to motor. Checks good. Needs sump assy replaced. Installed panel to save time on return. ; ordrng 1 W11087376 (SUMP ASSY)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Jefferson, OH 44047
Arthur V
Job Details: 08/22/2018
Applied silicone to mullion above freezer door Customer to monitor condensation on top of freezer door. Op test good ; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ0
Near Jefferson, OH 44047
Arthur V
Job Details: 08/22/2018
Replaced trim. Op test good. This trim looks exactly like the original trim Glass not needed. Took for return. ; Job Cmpltd,
We serviced a
JENN-AIR RANGE
Model JGS8850BDS
Near Parkman, OH 44080
Robert A.
Job Details: 08/22/2018
installed panel, op test ok; Job Cmpltd,
We serviced a
FRIGIDAIRE DISHWASHER
Model FGHD2465NF1A
Near Williamsfield, OH 44093
Robert A.
Job Details: 08/22/2018
Found eruo, vent will not close, needs vent fan asm; ordrng 1 154861101 (VENT ASM, ), schdld next appmnt for 8/27 MON !,
We serviced a
GTW330ASK0WW GE
Model Washer
Near Cleveland, OH 44112
Corey L.
Job Details: 08/22/2018
Customer complaint unit only fills with hot water but doesn’t fill all the way, confirmed, started small wash cycle, unit just hummed when pressing start, found the cold water valve turned off, when water valve was turned unit was able to start a cycle, ran diagnostics found an out of balance code and a ui state time-out from unit being paused for 24 hrs, cleared codes, op test good
We serviced a
NED4655EW1 Amana
Model Dryer
Near Cleveland, OH 44135
Paul P.
Job Details: 08/22/2018
Tested dryer, found loose connection next to L2 of incoming power, back of terminal block loose. Tightened connections and terminal block mounting. Tested dryer , now heating and timer is advancing properly.; Job Cmpltd
We serviced a
WRF560SEYM04 Whirlpool
Model Refrigerator
Near Cleveland, OH 44112
Corey L.
Job Details: 08/22/2018
Customer complaint freezer leaking out of the front and ice everywhere, confirmed frz floor a sheet of ice built up stopping door from shutting, found yellow duck bill style drip tube valve, had customer clear debris from valve, customer to clean ice in frz, explained how, op test good
We serviced a
MVWX655DW1 Whirlpool
Model Washer
Near Parma, OH 44134
Paul P.
Job Details: 08/22/2018
Tested original control, did not pass LED test mode. Replaced control board, passes LED, and manual control tests. Then tested spin and agitate cycles, all working properly. Did not set down mitigation mat, washer is in basement by floor drain.; Job Cmpltd
We serviced a
FFHS2611LBLA frigidaire
Model refrigerator
Near Elyria, OH 44035
Gabriel P
Job Details: 08/22/2018
Replace part listed,opt test ok ; Job Cmpltd
We serviced a
MGDC215EW2 maytag
Model dryer
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 08/22/2018
Replace part listed,opt test ok ; Job Cmpltd
We serviced a
KFIS29PBMS00 kitchenaid
Model refrigerator
Near North Olmsted, OH 44070
Gabriel P
Job Details: 08/22/2018
Cc not cool,found fresh food evap ice up ,open back panel found evap tray crack and thermistor not plug in ,also the grey sticky rap that goes around the cap tube found underneath evap was not install properly do to manufacture install ,leave water mat ,ordering parts listed also spoke to senior techRA ; ordrng 1 W10902214 (thermistor) and 1 WPW10280988 (gasket) and 1 WPW10501260 (cover-evap) and 1 WPW10537710 (pan-drip)
We serviced a
KDFE104HPS0 kitchenaid
Model dishwasher
Near South Euclid, OH 44121
Corina B
Job Details: 08/22/2018
Replaced the pump and motor. Optest ok.; Job Cmpltd
We serviced a
KDTM504EPA1 kitchenaid
Model dishwasher
Near Cleveland, OH 44107
Brian B
Job Details: 08/22/2018
Pads not working on panel. Replaced panel that was pre id’d. Ran diag test cycle.. Op test ok.; Job Cmpltd
We serviced a
WRT1L1TZYB01 whirlpool
Model refrigerator
Near Lakewood, OH 44107
Brian B
Job Details: 08/22/2018
Found drain clogged. Removed evap cover and removed piece of styrofoam from drain. Also, removed and cleaned out clogged up duck bill grommet on bottom of drain tube. Water now draining into pan. Set control, op test ok. Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model CHW9150GW0
Near Madison, OH 44057
Jeff M
Job Details: 08/22/2018
The wash machine will complete a spin cycle in the diagnostics mechanically all the parts tested good needs a new main control and ui; ordrng 1 W11113731 (UI) and 1 W11229665 (CCU), schdld next appmnt for 8/27 MON 12-5,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHM00
Near Aurora, OH 44202
Robert A.
Job Details: 08/22/2018
and frz 72deg, reset connections in comp area, comp running, tapped lowside, 2psi, good heat on highside, air temp off frz evap -1, ran test 40, good, both sections cooling, cust to watch, op test ok;
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW
Near North Madison, OH 44057
Jeff M
Job Details: 08/21/2018
he unit had an off balance code I cleared the code unit tested good; Job Cmpltd,
Near North Madison, OH 44057
Jeff M
Job Details: 08/21/2018
WHIRLPOOL WED5200VQ0 The pulley is making a squeaking noise the support rollers are worn out and the belt is frayed needs a repair kit; ordrng 1 4392065 (dryer repair kit), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld nex
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHB2741PF1
Near Harpersfield Township, OH 44041
Arthur V
Job Details: 08/21/2018
Replaced main bd and icemaker assy. Unit started customer to monitor ; Job Cmpltd
We serviced a
GE WASHER
Model GUD27ESSJ1WW
Near Conneaut, OH 44030
Arthur V
Job Details: 08/21/2018
Called techline. On light was solid. Wash light blinking and lid lock blinking. This is a lid switch error and the lid switch is a separate part from lid lock must order a wire harness assy. Lid switch is part of main wire harness assy ; ordrng 1 WH49X10101 (HARNESS ASSY ), schdld next appmnt for 8/27 MON !
We serviced a
NTW4516FW2 amana
Model washer
Near University Heights, OH 44118
Corina B
Job Details: 08/21/2018
Cust showed pop, sent pic. CC that the unit does not spin the clothes out. Ran diag no codes. There was a load of clothes spun out. Ran a calibration. Advised cust to use 1-2 tablespoons of he detergent and 6-8 bath towels equals a full load. Optest ok. Customer has foil style vent advised the customer that it’s a potential fire hazard to replace with a semi rigid or rigid vent. ; Job Cmpltd
We serviced a
WDT730PAHZ0 whirlpool
Model dishwasher
Near Lakewood, OH 44107
Brian B
Job Details: 08/21/2018
Machine sometimes shuts off and is dead. Found loose neutral wire connection in junction box. Reconnected hot and neutral line wires. Ran test cycle. Op test ok. Advised customer about filter, and to run hot water in sink first. Also, advise running dishwasher magic cleaner through machine to clean out. ; Job Cmpltd
We serviced a
GX5FHTXVB05 Whirlpool
Model Refrigerator
Near North Ridgeville, OH 44039
Paul P.
Job Details: 08/21/2018
Tested refrigerator, found all components testing properly at board. The drain has already been replaced per service pointer. The defrost was on a long pause cycle, now set to a 6 hour cycle. Tested damper and fans, all testing properly. Set refrigerator to forced defrost to defrost ice buildup by fan.
We serviced a
KFIS29BBMS00 Kitchenaid
Model Refrigerator
Near Bainbridge Township, OH 44023
Corey L.
Job Details: 08/21/2018
Customer complaint of an annoying noise randomly and frz temp is too warm, confirmed frz is 15, ff 37, found an ice chunk built up under evap fan from what looks like spilled water from ff section slowing down the fan, quoted to clear ice, ok, cleared ice, op test good
We serviced a
MDE4658AYW MAYTAG
Model DRYER
Near Cleveland Heights, OH 44118
Dan H
Job Details: 08/21/2018
Installed motor and blower wheel, op test good ; Job Cmpltd
We serviced a
WHIRLPOOL DRYER
Model MDE6800AYW
Near Mentor, OH 44060
Jeff M
Job Details: 08/21/2018
Rear pulley’s worn out and the idler pulley is worn out also. Cust wants a new Lint screen paid in full ; ordrng 2 12001541 (bearing & roller asy)s and 1 WP33001808 (LINT SCREEN ) and 1 WP6-3700340 (PULLEY), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 8/27 MON 12-
We serviced a
MDB8959SBS2 MAYTAG
Model DISHWASHER
Near Strongsville, OH 44149
Chad P.
Job Details: 08/21/2018
Found control panel ribbon cable shorted. Needs control panel replaced.; ordrng 1 WPW10475780 (CONTROL PANEL )
We serviced a
GSD2200G00BB GE
Model dishwasher
Near Avon, OH 44011
Gabriel P
Job Details: 08/21/2018
Cc leak left corner ,found left leg having lots of tension adjust left leg,found drain solenoid spring on floor,install it back opt test ok leave water mat , Job Cmpltd
We serviced a
WDT720PADM3 whirlpool
Model dishwasher
Near Cleveland, OH 44118
Corina B
Job Details: 08/21/2018
CC that the unit is leaking. Found the dishwasher was leaning forward. Leveled unit start a cycle. Optest ok
We serviced a
FFEF3015LSM frigidaire
Model range
Near Cleveland, OH 44128
Corina B
Job Details: 08/21/2018
Replaced the elements and the terminal block. Optest ok. ; Job Cmpltd
We serviced a
KSC24C8EYY02 whirlpool
Model refrigerator
Near Rocky River, OH 44116
Brian B
Job Details: 08/21/2018
Found each side at 59 deg..machine not running. Rapped on boards . Machine started but no heat on condensor. Installed valve on low side. Some pressure in system. Machine has an uncoated ff evap. Ran diag, step 4.. pressure low.. will need new ff evap. In step 4-4 and 4-5 can hear valve rotate but it is not opening to either evap. When in home position, pressure does not equalize. Will also need 3 way valve and both boards. Also, drain pan under ff evap rotted out. Will need pan .Allow 5 hrs for return visit . ; ordrng 1 W11162078 (PAN DRIP) and 2 WPW10143759 (DRIER)s and 1 WPW10235503 (BOARD) and 1 WPW10331270 (VALVE BODY ) and 1 WPW10364560 (VALVE SOL) and 1 WPW10623105 (UI) and 1 WPW10643261 (RC EVAP)
We serviced a
MVWC555DW0 MAYTAG
Model WASHER
Near Shaker Heights, OH 44120
Dan H
Job Details: 08/21/2018
Installed new hub, op test good ; Job Cmpltd
We serviced a
WTW5300VW2 WHIRLPOOL
Model WASHER
Near WARRENSVL HTS, OH 44128
Dan H
Job Details: 08/21/2018
Customer complaint that unit is not spinning clothes out, unit is spinning in all spin cycle selections, unable to duplicate the problem , unit is operating as designed ; Job Cmpltd
We serviced a
MVWB955FC1 MAYTAG
Model WASHER
Near LaGrange, OH 44050
Macaulay G.
Job Details: 08/21/2018
Replaced lid and frame. Tested ok. Put mitigation mat under washer.; Job Cmpltd
We serviced a
WRX735SDBM00 WHIRLPOOL
Model REFRIGERATOR
Near Carlisle Township, OH 44044
Macaulay G.
Job Details: 08/21/2018
Both fresh food door seals are damaged. Also, freezer door is bowing. Office to order both seals and freezer door.; ordrng 1 13107111SQ (dor-fip ss) and 2 W10830274 (gasket-fip)
We serviced a
KRMF706ESS01 WHIRLPOOL
Model REFRIGERATOR
Near Avon Lake, OH 44012
Chad P.
Job Details: 08/21/2018
Found damper door not closing allowing warm air in and freezing cubes. Needs ice door assy. ; ordrng 1 W10919724 (CHUTE ASSY, ICE DOOR)
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Strongsville, OH 44136
Chad P.
Job Details: 08/21/2018
Installed pump and control. Op test ok. ; Job Cmpltd
We serviced a
WHIRLPOOL DRYER
Model MGDC215EW2
Near Conneaut, OH 44030
Arthur V
Job Details: 08/21/2018
Found unit not starting. Replaced motor no good. Called techline Needs push to start switch. ; ordrng 1 WPW10117655 (relay-pts), used 1 279827 (MOTOR) from stock, schdld next appmnt for 8/27 MON !,
We serviced a
WRT311FZDW00 WHIRLPOOL
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Chad P.
Job Details: 08/21/2018
Installed door. Advised to allow 24 hrs for normal operations. ; Job Cmpltd
We serviced a
WRS325FDAM04 WHIRLPOOL
Model REFRIGERATOR
Near Westlake, OH 44145
Chad P.
Job Details: 08/21/2018
Installed compressor. Charged unit. Op test ok. 24 hrs for normal cooling. ; Job Cmpltd
We serviced a
ELECTROLUX REFRIGERATOR
Model EW28BS85KS8
Near Franklin Township, OH 44240
Robert A.
Job Details: 08/21/2018
Installed gasket kit and kick plate, op test ok ; Job Cmpltd,
We serviced a
AMANA REFRIGERATOR
Model ARB2557CB
Near Mentor, OH 44060
Jeff M
Job Details: 08/21/2018
Start device inside the compressor failed installed new part unit op tested good ; used 1 W11039035 (STARTER) from stock,, Job Cmpltd
We serviced a
KITCHENAID RANGE
Model KSIB900ESS1
Near Kirtland, OH 44094
Jeff M
Job Details: 08/21/2018
Installed new part unit op tested good ; Job Cmpltd,
Near Mentor, OH 44060
Jeff M
Job Details: 08/21/2018
WHIRLPOOL REFRIGERATOR Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WFE515S0EW1
Near Mentor, OH 44060
Jeff M
Job Details: 08/21/2018
Customer accidentally controlled locked the unit showed her how to use the machine properly unit tested good; Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MED3500FW1
Near Painesville, OH 44077
Jeff M
Job Details: 08/21/2018
Took the unit Apart installed new part unit op tested good ; Job Cmpltd,
We serviced a
KENMORE WASHER
Model 110.22292100
Near North Madison, OH 44057
Jeff M
Job Details: 08/21/2018
Bottom of the switches blown out casing split. Estimate only; ordrng 1 WP3949238 (SWITCH ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Ashtabula Township, OH 44004
Arthur V
Job Details: 08/21/2018
Found timer not advancing even in time dry. New auth number for full repair mg5alg5epl1. ; ordrng 1 WPW10642928 (timer), schdld next appmnt for 8/27 MON !,
We serviced a
AFI2539ERM00 Amana
Model Refrigerator
Near Maple Heights, OH 44137
Corey L.
Job Details: 08/21/2018
Replaced control, op test good, advised customer to allow 24-48hrs for temps to settle back to recommended temps; Job Cmpltd
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS0
Near Ashtabula, OH 44004
Arthur V
Job Details: 08/21/2018
Found weak bake ignitor 2.7 amps causing issue. Replaced with truck stock. Op test good ; used 1 12400035 (IGNITER) from stock, Job Cmpltd,
We serviced a
AMANA WASHER
Model NTW4516FW2
Near Plymouth Township, OH 44004
Arthur V
Job Details: 08/21/2018
Found very long run for drain line Cust to repair. Found a f2e1 error. Stuck key which is normal when customer holds start pause button. Cleared error code unit op test good. Cust to shorten drain hose ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Rootstown, OH 44272
Robert A.
Job Details: 08/21/2018
Found no water hooked to unit, i/m is on causing buzzing noise, turned off i/m, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL MICROWAVE
Model UMV1160CB4
Near Brimfield Township, OH 44240
Robert A.
Job Details: 08/21/2018
Found door cam flipped back, replaced, light stuck on, needs control; ordrng 1 W11106356 (CONTROL), used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, schdld next appmnt for 8/24 FRI
We serviced a
MGRH752CDS Maytag
Model Range
Near Chesterland, OH 44026
Brian M
Job Details: 08/21/2018
Installed control Ran bake test and broil test OP TEST OK
We serviced a
FFBD2406NW0A Frigidaire
Model Dishwasher
Near Garfield Heights, OH 44125
Corey L.
Job Details: 08/21/2018
Customer complaint dishes are not coming clean and there is a weird noise when operating, found filter screen warped causing spray arm to hit screen during rotation, unit needs new filter screen; ordrng 1 154252401 (filter)
We serviced a
M74943416 maytag
Model dryer
Near Avon Lake, OH 44012
Gabriel P
Job Details: 08/21/2018
Replace UI,check lint screen light still on,ran diagnostics error codes F6E3 UI lost communication with ACU ,check harness unplug all connections from board and UI plug them back in,un plug power cord wait 30 second,plug it back in spoke to cL explain what I did recommend me to order a board found pop on sb web; ordrng 1 W11089308 (cntrl-elec)
We serviced a
WRS325SDHV00 whirlpool
Model refrigerator
Near Cleveland, OH 44139
Corina B
Job Details: 08/21/2018
Found the thermistor not on the evap. Foiled taped the thermistor. Optest ok. Job Cmpltd
We serviced a
MVWB765FW2 maytag
Model washer
Near Solon, OH 44139
Corina B
Job Details: 08/21/2018
Can not get the nut off the agitator. Loctite the screw last time I was here
We serviced a
WRX988SIBM01 whirlpool
Model refrigerator
Near MIDDLEBRG HTS, OH 44130
Brian B
Job Details: 08/21/2018
Customer bought as a scratch and dent. Verified pop, sent pics. Checked temps. 37 ff, 15 frz, 26 icebox. No ice in container. Checked all seals , seals good, door gaskets sealing.ran diag, step 56, Icemaker error codes, E0, no codes. Ran step 57, harvest, Icemaker rotated and found home position. Ran step 58, heater and thermister, 1, 0, temp above harvest temp. Ran step 36, icebox fan, fan running. Removed freezer evap cover. Only has ice on top pass. Sealed system issue. Machine has coated ff evap. Per whirl instructions, will install dye filter, evac and recharge machine. Installed dye filter from t/s. evac to 30 “, held, recharge 5.5 oz Freon. Also, secondary bin is broken. This is allowing too much air from deli area to ff area. Office to order, customer can install. No return visit. ; ordrng 1 W10858273 (SECONDARY BIN), used 1 WPW10143759 (DRIER) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ00
Near Lake Township, OH 44260
Robert A.
Job Details: 08/21/2018
Found start relay clicking, tried hard start, ng, tapped system, good pressure, needs comp kit; ordrng 1 W10309988 (COMP KIT), schdld next appmnt for 8/24 FRI ! [***],
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Brimfield Township, OH 44240
Robert A.
Job Details: 08/21/2018
Found water leaking from valveOfr2500001915; ordrng 1 WPW10498976 (VALVE), schdld next appmnt for 8/24 FRI !,
We serviced a
KUDS30IXWH7 Kitchenaid
Model Dishwasher
Near Cleveland, OH 44106
Brian M
Job Details: 08/21/2018
Installed ui and control Ran test cycle OP TEST OK
We serviced a
WRS588FIHZ00 Whirlpool
Model Refrigerator
Near Independence, OH 44131
Corey L.
Job Details: 08/21/2018
Customer complaint frz too cold and ff section too warm, confirmed ff temp 50, frz was -25 with frost around ice maker on door and air vent on frz roof, found damper motor failed not allowing cold air to enter, thermistors were good, damper motor is getting power, unit needs new damper motor; ordrng 1 W11164593 (AIR DIFFUSER )
We serviced a
WMH53520CS7 Whirlpool
Model Microwave
Near Aurora, OH 44202
Brian M
Job Details: 08/21/2018
Cc that door open and light does not always turn on Replaced door harness switches OP TEST OK
We serviced a
WRF767SDEM01 Whirlpool
Model Refrigerator
Near North Royalton, OH 44133
Paul P.
Job Details: 08/21/2018
Found evaporator in FF section frosted up. Ran through control diagnostic, passes control tests. Defrosted evaporator, found brass thermistor. Replaced with w10902214 thermistor out of truck stock. Ran refrigerator through second control test, pass all tests. Refrigerator is operating properly. Set down mitigation mat.; used 1 W10902214 (THERMISTOR)
We serviced a
DFHT1843PS3 Frigidaire
Model Refrigerator
Near Cleveland, OH 44135
Corey L.
Job Details: 08/21/2018
ustomer complaint temps getting warm sometimes and seals torn, confirmed ff section seal torn, frz section will not stay seated to channel in the door causing door not to fully shut allowing warm are to enter, snow and ice built up near fan on frz floor melting and freezing, temps were 46 ff and 26 frz, evap fan was running and evap had a good frost pattern, ordering ff and frz section seals, ordrng 1 242193209 (gasket-frzr door 88.56) and 1 242193212 (gasket-refr door 101.71)
We serviced a
FPEW3085KFB Frigidaire
Model Range
Near Westlake, OH 44145
Corey L.
Job Details: 08/21/2018
Installed new parts, op test good
We serviced a
WFG320M0BW1 WHIRLPOOL
Model RANGE
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 08/21/2018
, Door to unit does not hit seal at all at top. Since the door is not sealing properly, the heat that is escaping is discoloring the cupboards beside the unit and damaging paint. Office to order door gasket. Took picture of damaged paint.; ordrng 1 WPW10535778 (gaskt-door)
We serviced a
FFTR1814QS0 FRIGIDAIRE
Model REFRIGERATOR
Near Warrensville Heights, OH 44122
Dan H
Job Details: 08/21/2018
Customer complaint that door gasket keeps falling off, door does not appeared be warped, gasket mounts are good, found cabinet and door gasket sticky, causing door gasket to be pulled out of groove when door is opened, advised customer to clean fridge cabinet and door seal, unit is operating as designed ; Job Cmpltd,
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Highland Hills, OH 44122
Dan H
Job Details: 08/21/2018
found gear oil all over under unit, unit needs new gearcase and hub; ordrng 1 W10528947 (drive hub kit) and 1 W11035751 (gearcase)
We serviced a
WGD75HEFW0 whirlpool
Model dryer
Near Sheffield Lake, OH 44054
Gabriel P
Job Details: 08/21/2018
Cc filter net not catching all the lint,check blower wheel it was normal,she is not happy with design I told call consumer assist in her owners manual,there’s not issues with dryer explain to her if dryer sheets were to fall in filter use vacuum,opt test ok ; Job Cmpltd