Near Wickliffe, OH 44092
Jason N
Job Details: 11/10/2020
DRYER WHIRLPOOL WED4850HW0 "Cc unit not startingFound door switch lever broken off. Replaced using truck stock switch. Ran dryer op test, good heat, airflow. Op test good.; used 1 3406107 ("
Near Amherst, OH 44001
David R
Job Details: 11/10/2020
REFRIGERATOR MAYTAG MFI2570FEZ07 "Replaced valve, tested at dispenser, good. Tested and cycled Icemaker. Good, no extra water entering Icemaker. Give time for ice to form and start dropping down. Op test ok"
Near Auburn Township, OH 44023
Brian M
Job Details: 11/10/2020
DISHWASHER KITCHENAID KDTM354DSS5 Installed UI Ran test cycle OP Test Ok
Near Parma Heights, OH 44130
Dan
Job Details: 11/10/2020
WASHER WHIRLPOOL WTW5600XW0 "Installed new suspension rods and pulley kit, motor received is not the correct part, unable to install belt without new motor, reordering motor ; ordrng 1 W10832724 (Motor)"
Near Painesville, OH 44077
Jeff M
Job Details: 11/10/2020
REFRIGERATOR AMANA ABB1924BRM01 When the door was closed the unit wouldn’t run when the door was open the unit would run replaced main control board unit tested good.; used 1 WPW10503278 (CNTRL-ELEC) from stock
Near North Olmsted, OH 44070
Dan
Job Details: 11/10/2020
REFRIGERATOR KITCHENAID KRFF507HPS01 "Customer complaint of loud noise, noise is coming from air damper, unit needs new air damper; ordrng 1 WPW10479155 (Damper)"
Near Cleveland, OH 44124
Dan
Job Details: 11/10/2020
REFRIGERATOR KITCHENAID KRFF507EBL00 "Customer complaint of frost build up in freezer section , found a chunk of ice preventing door from closing, removed, door closes completely now, applied petroleum jelly to door gasket, op test good"
Near Brook Park, OH 44142
Dan
Job Details: 11/10/2020
WASHER WHIRLPOOL MVWB835DW1 "Installed new user interface , op test good"
Near Lakewood, OH 44107
Dan
Job Details: 11/10/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ04 "Customer complaint that unit does not stop dispensing water, confirmed, found water valve stuck open, unit needs new valve; ordrng 1 WPW10179146 (Valve)"
Near Cleveland, OH 44107
Dan
Job Details: 11/10/2020
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Customer complaint that unit is not dispensing water, Found water reservoir frozen, found unit temperatures set to coldest setting, adjusted to recommended temperatures, advised customer to allow a few days for water reservoir to thaw"
Near Avon, OH 44011
David R
Job Details: 11/10/2020
WALL OVEN KITCHENAID KEBC207KSS04 Replaced lower blower. Tested. Good. Op test ok
Near Euclid, OH 44123
Jason N
Job Details: 11/10/2020
WALL OVEN FRIGIDAIRE FGB24L2ASA "Installed control/clock. Ran bake test to 300 degrees. All functions passed, op test good."
Near Avon Lake, OH 44012
David R
Job Details: 11/10/2020
MICROWAVE WHIRLPOOL WOC75EC0HS04 "Cc microwave door while running is opening and stopping the time, has to slam door for it actually go all the way through. Switches are good. Found door is coming just a tad bit away from door switch on left side and making it seem like door is open. Twe
Near Independence, OH 44131
Corina H
Job Details: 11/10/2020
WASHER WHIRLPOOL WTW8000DW5 Replaced the ui. Ran a calibration and a drain and spin. Optest ok.
Near Kirtland, OH 44094
Corey L.
Job Details: 11/10/2020
REFRIGERATOR GE PFE29PSDCSS "Installed inverter, set temps back to recommended, op test good, advised to allow 24-48 hrs for temps to settle"
Near Parma, OH 44134
Corey L.
Job Details: 11/10/2020
OTR MICROWAVE WHIRLPOOL WML55011HS4 "Installed control, op test good"
Near Hiram, OH 44234
Brian M
Job Details: 11/10/2020
WASHER MAYTAG MVWB765FW0 "Cc unit acting up UI not always making selections and then it turns its self on and off and left hinge area damaged and lid not closing properlyFound error f2e1 stuck key error found lid lock not operating all the time correctly And lid is cracked in lef
Near Parma, OH 44129
Corey L.
Job Details: 11/10/2020
MICROWAVE WHIRLPOOL WML55011HS4 "Customer complaint noise from fan on mw, confirmed, accessed fan and found a 3x3” plastic sheet in fan compartment creating noise, removed, op test good"
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 11/10/2020
DISHWASHER MAYTAG WDT780SAEM1 Found 1.5 voltage going to drain pump control not sending proper voltage took front panel door off found burn wires and control burn as well ordering parts needed ; ordrng 1 W10854221 (cntrl-elec) and 1 W10911311 (panel-cntl) and 1 W11027902 (harns-wire)
Near Elyria, OH 44035
Gabriel P
Job Details: 11/10/2020
WASHER MAYTAG MVWC465HW2 Found capacitor connector wire broke and cap defective customer going to buy new appliance also I accidentally charge her full amount pls refund her the difference back she will not fix it thank you
Near Avon Lake, OH 44012
David R
Job Details: 11/10/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Replaced seal, still leaking. Took whole unit from under counter. Ran and tried to adjust legs on both sides and tried to offset unit leaning backwards more. Still leaking. Leaking around, couldn’t determine exactly where leaking from, doesn’t seem like
Near Cleveland, OH 44135
Corey L.
Job Details: 11/10/2020
RANGE WHIRLPOOL WFG320M0BB2 "Customer complaint knobs get hot and there is a gas smell when baking, started bake for 350, customer stated she started to smell gas, burner is lit, advised that’s just to smell of the oven heating up and is normal, after preheat knobs temped right arou
Near Aurora, OH 44202
Brian M
Job Details: 11/10/2020
WALL OVEN MAYTAG n/a Cc unit not functioning properly Found unit to start as soon as the door closes Unit is not serviceable spoke CP to verify this
Near Lorain, OH 44052
Gabriel P
Job Details: 11/10/2020
MICROWAVE WHIRLPOOL WMH32519HZ5 Found 12.8 amp when heating ordering parts need it ; ordrng 1 W10754299 (magnetron) and 1 W10850446 (capactr-mg) and 1 W11256462 (diode)
Near Streetsboro, OH 44241
Brian M
Job Details: 11/10/2020
RANGE WHIRLPOOL WFG114SWQ0 Cc unit not baking Found igniter open Replaced using truck stock Ran test bake OP Test Ok ; used 1 12400035 (IGNITER) from stock
Near Avon, OH 44011
Gabriel P
Job Details: 11/10/2020
REFRIGERATOR MAYTAG MFX2876DRM00 Found ui control saying power outage when confirm it keeps coming back will need both control board customer will not repair
Near Avon Lake, OH 44012
David R
Job Details: 11/10/2020
DISHWASHER KITCHENAID KDTE104ESS4 "Customer complaint unit not washing, water entering but not doing anything. Ran diagnostics 4-3, 2-1, 5-1 error. Wash motor error. Tested, 120 coming out board to motor. T/s item, opened box, divertor is broken off assembly. Customer paid SVC, wants to t
Near Euclid, OH 44117
Jason N
Job Details: 11/10/2020
DRYER KENMORE 110.748324 "Cc unit burning smell, getting hotCust stated she smelled what is described as hot electrical one time during use, although she couldn’t pin point it at the dryer, but she thinks dryer is getting hotter then it should on the cotton setting. Husband clean
Near Mentor, OH 44060
Jeff M
Job Details: 11/10/2020
WASHER MAYTAG MVWC416FW0 "The bearings in the gear case of shot needs a new gear case est only ; ordrng 1 W11454372 (GEAR CASE), used 1 SHIPPING (shipping and handling) from stock"
Near WARRENSVL HTS, OH 44128
Joe O
Job Details: 11/10/2020
WALL OVEN WHIRLPOOL RBS245PRS03 "Cc: pf errorFound unit is receiving proper power. Ran test bake, monitored power. Call whirlpool tech line spoke with Bruce. Stated to check for loose connection, check control for soldier joints coming loose, and check harness for loose connection. If n
Near Lyndhurst, OH 44124
Joe O
Job Details: 11/10/2020
WASHER WHIRLPOOL MVWB835DW4 "Cc: not starting, flashing displayFound error codes f0e3(overload). Found basket spins freely. Ran auto test and calibration. Unit functioning as designed. Op test ok"
Near Lorain, OH 44052
Gabriel P
Job Details: 11/10/2020
WASHER WHIRLPOOL WTW7500GC0 Over loading unit also found error code f5e1 lid fault delete code ran calibration and auto test pass also found a kink on drain hose that may had something to do with her issue ordering drain customer will install ; ordrng 1 W11244231 (hose) and 1 WP3561
Near Jefferson, OH 44047
Jeff M
Job Details: 11/10/2020
REFRIGERATOR KITCHENAID KBFS25EWBL9 Icemaker is getting power but not rotating needs a new icemaker. Installed new part from truck stock unit tested good; used 1 W10884390 (ICE MAKER ASSY) from stock
Near Lorain, OH 44052
Gabriel P
Job Details: 11/10/2020
DRYER WHIRLPOOL WED5800BW0 Found vent cover install backwards and no air flow was coming out
Near Geneva Township, OH 44041
Jeff M
Job Details: 11/10/2020
WASHER MAYTAG MVWB835DW5 The unit had a suds code customers using too much soap unit tested good
Near Edgewood, OH 44004
Jeff M
Job Details: 11/10/2020
WASHER WHIRLPOOL MVWB765FW3 Installed new part unit tested good
Near Lakewood, OH 44107
Dan
Job Details: 11/10/2020
REFRIGERATOR GE GBSC0HBXFRBB "Customer complaint that unit is leaking, found evaporator drain tube clogged, cleared, op test good"
Near Lakewood, OH 44107
Dan
Job Details: 11/10/2020
DRYER GE GFDS350GL1WW "Installed new pulley and bearing sleeve, op test good"
Near Cleveland, OH 44109
Dan
Job Details: 11/10/2020
REFRIGERATOR MAYTAG MRT311FFFH00 "Installed new freezer section door, op test good"
Near Euclid, OH 44117
Jason N
Job Details: 11/10/2020
WASHER KENMORE 110.258424 "Cc unit needs checked not sure if working right Ran fill wash, and spin and drain tests. Agitator not agitating, found dog gears worn down. All other functions normal. Unit needs dogs.; ordrng 1 80040 (agitator dogs433), used 1 SHIPPING (shipping and han
Near Strongsville, OH 44136
Corina H
Job Details: 11/10/2020
REFRIGERATOR KITCHENAID KRFC300ESS01 "CC that there is chattering when dispensing the water. Turned the water pressure down, still chattering. Used bypass plug. No chattering. Will need a new filter. Optest ok."
Near Avon Lake, OH 44012
David R
Job Details: 11/10/2020
REFRIGERATOR KITCHENAID KSC24C8EYY04 "Called and spoke to office, whirlpool has not got back yet to us to see about covering for anything. Cc not cooling properly. Found leak on FF Evap, took pics. Most likely looks like coming from connection on lines. Checked over FZ evap, good. Checked co
Near Cleveland, OH 44106
Jason N
Job Details: 11/10/2020
WASHER WHIRLPOOL WFW560CHW1 "Cc unit not draining or spinning clothes out Ran diagnostics, no codes stored. Ran auto cycle. Ran spin and drain cycle. Unit draining good. Unit doesn’t seem to be spinning up to max speed. Unit needs control.; ordrng 1 W11322879 (cntrl-elec)"
Near Cleveland, OH 44135
Corey L.
Job Details: 11/10/2020
WASHER MAYTAG MHW6630HW0 "Customer complaint detergent and water dripping into pedestal, confirmed found detergent streaks all the way down corner of unit from dispenser to pedestal, replaced dispenser per pointer, op test good"
Near North Royalton, OH 44133
Corey L.
Job Details: 11/10/2020
WALL OVEN WHIRLPOOL IBS550DS02 "Customer complaint oven not working at all after trying to broil one day, confirmed nothing operating, found thermal fuse open, quoted to replace, customer has a 5 yr warranty through ikea, left quote as customer stated he will get repair even if it can’
Near Solon, OH 44139
Brian M
Job Details: 11/10/2020
DISHWASHER KITCHENAID KDTM404KPS0 Installed door and handle OP Test Ok
Near Warrensville Heights, OH 44128
Brian M
Job Details: 11/10/2020
WASHER WHIRLPOOL WTW5000DW3 Cc unit wont start cycle Ran diagnostics found no errors Ran auto test no issue ran quick wash until it switched over to wash portion At this time Unit is operating as designed Ran calibration OP Test Ok
Near Avon Lake, OH 44012
David R
Job Details: 11/10/2020
REFRIGERATOR KITCHENAID KRFC704FBS01 "Cc ice cubes small. Icemaker is making ice, customer concerned about the size of ice cubes but I showed customer this one has a smaller ice tray so that’s how the ice cubes are going to be. Water to dispenser good, cube/crushed, good. Unit is working pro
Near Geneva Township, OH 44041
Jeff M
Job Details: 11/10/2020
REFRIGERATOR KITCHENAID KFIS20XVMS00 I verify that the compressor was seized and it is. I tapped the system to recover the Freon and there was no Freon to recover there’s a hole somewhere I called Chad he recommended for me to charge the system with nitrogen charge the system to 105 pounds.
Near Solon, OH 44139
Joe O
Job Details: 11/10/2020
MICROWAVE KITCHENAID KMHS120ESS5 Installed control. Tested. Op test ok
Near Shaker Heights, OH 44122
Brian M
Job Details: 11/10/2020
DISHWASHER MAYTAG MDB4949SHZ0 Installed sump control and UI Ran test cycle OP Test Ok
Near Strongsville, OH 44136
Corey L.
Job Details: 11/10/2020
DRYER AMANA NGD4655EW2 "Customer complaint dryer is taking a very long time to dry clothes, customer has semi rigid vent installed, venting goes up once in the wall, renter unsure where dryer would vent to, found vent exit all the way behind home under soffit very clogged, advi
Near Avon, OH 44011
David R
Job Details: 11/10/2020
REFRIGERATOR WHIRLPOOL WRF555SDHV03 "Cc items in FF on left side under Icemaker will freeze. Advised customer to make sure that nothing is blocking vent or blocking the airflow movement. Tested thermistor, check good. Switched defrost over to standard 8 hour. Checked fans and damper, checke
Near Aurora, OH 44202
Joe O
Job Details: 11/10/2020
MICROWAVE WHIRLPOOL WOC54EC0HS03 "Cc: noise, defrost not defrosting fast enoughFound vibration noise coming from blower. Ran defrost, unit is heating. Advised customer on defrost unit only runs at 30% power. Needs cooling fan. ; ordrng 1 W11344874 (COOLING FAN)"
Near Strongsville, OH 44149
Corina H
Job Details: 11/10/2020
RANGE WHIRLPOOL WFE540H0ES0 Replaced the socket. Optest ok
Near Brook Park, OH 44142
David R
Job Details: 11/10/2020
WASHER MAYTAG MVWC565FW1 "Replaced parts. Tested, good. Checked fault codes. F1E1 main control error and F9E1. Customer did say she had a different company out that replaced control before. Ran a diagnostics test, good. Ran calibration, good. Put items in washer, towels, put cycl
Near Strongsville, OH 44136
Corey L.
Job Details: 11/10/2020
WALL OVEN WHIRLPOOL KEBS208SSS04 "Installed upper bake element, heated bake to 350, op test good"
Near Avon Lake, OH 44012
Corina H
Job Details: 11/10/2020
REFRIGERATOR WHIRLPOOL WRF954CIHV00 "The ice bin does not come out, the dispenser cover is cracked. Will need a new dispenser, bin, ui, cover and plate; ordrng 1 W11314429 (Ui) and 1 W11085969 (Dispenser) and 1 W11086000 (Separate) and 1 W10682175 (Plate) and 1 W10911314 (Bin) and 1 W110997
Near Avon Lake, OH 44012
Corina H
Job Details: 11/10/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Recovered refrigerant, replaced rail, 3 way valve and drier, pulled 28vac w/ pump, watched for 30 minutes, good, charged 5.5oz r134a, unit cooling, pressures good, op test ok"
Near Avon Lake, OH 44012
Corina H
Job Details: 11/10/2020
WALL OVEN WHIRLPOOL KEBC208KSS0 Replaced the upper and lower blower fans. Heated ovens to 350*. Optest ok. ; used 1 Shipping from stock
Near Burton, OH 44021
Joe O
Job Details: 11/10/2020
RANGE WHIRLPOOL WFG535S0JS0 Installed convect fan motor. Ran test convect bake. Op test ok
Near North Royalton, OH 44133
Corey L.
Job Details: 11/10/2020
MICROWAVE WHIRLPOOL WML55011HS3 "Installed control, op test good"
Near Willoughby Hills, OH 44094
Brian M
Job Details: 11/10/2020
REFRIGERATOR WHIRLPOOL WRF954CIHZ02 Left door and freezer door now match but right side door Found that all darker doors where manufactured around July 2020 and match each other. Right side door showed manufacturing of March 2020 and does not match color or grain Spoke to whirlpool stated i
Near Amherst, OH 44001
Gabriel P
Job Details: 11/10/2020
DISHWASHER WHIRLPOOL WDTA50SAHN0 "Replace pump assembly,opt test ok"
Near Concord Township, OH 44077
Jason N
Job Details: 11/10/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Cc unit freezer not coolingCustomer stated ice started melting in ice container, then product in freezer started to get soft. Found no ice in ice maker, product soft in freezer, freezer temps at 25 degrees. Hookup gauges to valves, low side pressure is i
Near Painesville Township, OH 44077
Jason N
Job Details: 11/10/2020
FREEZER FRIGIDAIRE LFFU1765DW11 "Cc unit not freezing productFound inside of unit lot of frozen condensation buildup on back wall and on product. Checked door seals, checked good. Customer stated they took a lot of stuff out recently. Possible door left open or something interfering wit
Near Columbia Township, OH 44028
David R
Job Details: 11/10/2020
WASHER MAYTAG MHW6630HW0 "Replaced parts. Tested. Good. Found drain hose hitting back of unit in spin mode, used zip ties. All other noises sound normal. Op test ok"
Near North Madison, OH 44057
Jeff M
Job Details: 11/09/2020
DRYER KENMORE 1-109-658-9210 "The unit Will turn on on it’s own I found that the push to start button has failed in the closed position; ordrng 1 WP3395382 (switch-pts), used 1 SHIPPING (shipping and handling) from stock"
Near Avon Lake, OH 44012
Gabriel P
Job Details: 11/09/2020
DISHWASHER MAYTAG MDB9959SKZ0 Replace console but it shows and 8p call tech line spoke to jk he said he is going to do a product report cause he can’t find anything about 8p but he wants me to replace controls; ordrng 1 W11410063 (CONTROL ) and 1 W11414079 (PANEL UI)
Near Strongsville, OH 44149
Corina H
Job Details: 11/09/2020
WALL OVEN KITCHENAID KEBU208SSS03 "CC that the unit is leaking. Found the one connection to the unit had water around it. Tightened the connection. Started a steam on both ovens the lower oven has a fault code F7e1 BOILER OVER TEMPERATURE. Checked the broil on the lower and upper oven, 10
Near Westlake, OH 44145
Corina H
Job Details: 11/09/2020
COOK TOP KITCHENAID KFGU766VSS02 "CC that the burners are not working. Found 2 wires off of the harness, the middle wire was pinched. Replaced the harness. Ui only light half. Burners not sparking. Called t/l TJ will need a ui and spark module. Can not find the ui.; ordrng 1 8287103 (Spa
Near Westlake, OH 44145
Corina H
Job Details: 11/09/2020
DBL WALL OVEN JENN-AIR JJW2830WW00 "CC that the unit is dead. Found the ui non responsive, checked the fuses, good. Checked the power correct. Checked the power at the control correct. Will need a ui and control; ordrng 1 WPW10292568 (Main control) and 1 W10401272 (Ui), used 1 Shipping fro
Near North Olmsted, OH 44070
David R
Job Details: 11/09/2020
REFRIGERATOR WHIRLPOOL GX5FHTXVY04 "Control damaged when tearing in half, ribbon came out. Also looked over unit and found also needs slide rails in FZ. Hard to open and making a little grinding noise. **2 job count; ordrng 1 WPW10120018 (slide rail (frz)) and 1 WPW10503278 (refer elect co
Near Parma Heights, OH 44130
Dan
Job Details: 11/09/2020
REFRIGERATOR MAYTAG MFI2569VEM4 "Customer complaint that unit is not dispensing ice, confirmed, found ice lever broken, unit needs new ice lever; ordrng 1 WPW10185233 (Ice lever)"
Near Trumbull Township, OH 44041
Jeff M
Job Details: 11/09/2020
DRYER SAMSUNG DV45K6200EZ Installed new part unit tested good ; used 1 SHIPPING (shipping and handling) from stock
Near Strongsville, OH 44136
Corey L.
Job Details: 11/09/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM "Customer complaint fan dented, found condenser fan blade missing a blade, unit needs cond fan blade; ordrng 1 W11204896 (blade-fan)"
Near Andover, OH 44003
Jeff M
Job Details: 11/09/2020
REFRIGERATOR WHIRLPOOL WRT106TFDB01 I remove the old parts there was no Freon to recover solder the new parts in place held a vacuum for 20 minutes at 30 inches. Charged unit with 4.27 ounces of Freon frost pattern started to develop. There’s no doors on the unit I told the customer it’s no
Near Amherst, OH 44001
Gabriel P
Job Details: 11/09/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 "Replace ui and control,opt test ok ,also fix other things on fridge that’s why took a little longer.no core return"
Near Solon, OH 44139
Joe O
Job Details: 11/09/2020
RANGE KITCHENAID KSGB900ESS3 "Cc: intermittently will not ignite burnersFound electrode loose. Found orifice holder worn out, will not hold electrode correctly. Needs orifice holder. ; ordrng 1 W10552122 (holder-orf)"
Near Bay Village, OH 44140
Gabriel P
Job Details: 11/09/2020
WASHER WHIRLPOOL MHW5630HW0 "Not draining properly had to take top panel off and front papel and door to get to the pump and found brawl pads inside clean out,opt test ok also ran some towels pass"
Near Westlake, OH 44145
Gabriel P
Job Details: 11/09/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 "Customer complaints of bad taste on ice show her a whirlpool video of same issue also call tech line spoke to jk he said he recommended copper or pex line which i already explain that and open food can also make and odor on ice,opt test ok"
Near WARRENSVL HTS, OH 44122
Joe O
Job Details: 11/09/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Cc: leakingCustomer had plumber out who started dishwasher pulled out, he recorded a video of the leak. Unit leaking from inlet port. Started cycle, confirmed leak at inlet port. Needs inlet port, inlet tubing, and gasket; ordrng 1 W10878507 (inlet tubin
Near Cleveland, OH 44107
Gabriel P
Job Details: 11/09/2020
DRYER WHIRLPOOL CEM2743BQ0 Replace element opt test ok
Near WARRENSVL HTS, OH 44128
Corina H
Job Details: 11/09/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 CC that the filter does not come out. Showed cust how to remove the filter. Had cust remove the filter and install it. Optest ok; O-emld tckt
Near Fairview Park, OH 44126
Corina H
Job Details: 11/09/2020
REFRIGERATOR WHIRLPOOL WRT311FZDB01 CC that the ff door spies not closes. Found a gap at the bottom of the gasket. Steamed out the gasket used Vaseline. Optest ok.
Near Fairview Park, OH 44126
Corina H
Job Details: 11/09/2020
REFRIGERATOR WHIRLPOOL WRF540CWHZ02 Sealed the cracks in the liner. Optest ok
Near Cleveland, OH 44120
Dan
Job Details: 11/09/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Customer is not home and needs to be rescheduled ; O-emld tckt
Near Olmsted Township, OH 44138
David R
Job Details: 11/09/2020
REFRIGERATOR KITCHENAID KRSC503ESS00 "Recovered refrigerant, replaced evap and drier, pulled 28”vac w/ pump, watched, good, charged 5.75 oz r134a, unit cooling, pressures good, op test ok. Ran test 4. Frost pattern on evaps. Set temp back to recommended. Give 24 hours to return to normal tem
Near Willoughby, OH 44094
Dan
Job Details: 11/09/2020
DISHWASHER KITCHENAID KUDS35FXSS1 "Customer complaint that unit shuts off after 15 minutes, started normal wash cycle, unit filled and began washing, after 15 minutes cancel light came on and unit drained and shut off, stuck key test shows control is good, unit needs new user interface ;
Near University Heights, OH 44118
Corey L.
Job Details: 11/09/2020
FREEZER WHIRLPOOL WZF34X20DW01 "Customer complaint frz not closing had to lean chairs on door to keep closed, confirmed door just bounced close to close when lightly shut, found basket not installed properly holding door open, corrected and advised customer, unit is operating as design
Near Cleveland Heights, OH 44118
Dan
Job Details: 11/09/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Customer complaint that unit is not making ice, ice bin is full, ran ice maker diagnostics found e0(no errors/functioning ice maker ), ice box fan is working, good frost pattern on evaporator, unable to duplicate the problem , unit is operating as des
Near Brooklyn, OH 44144
Dan
Job Details: 11/09/2020
WASHER MAYTAG MVW6230HW0 "Installed new user interface, op test good"
Near Auburn Township, OH 44023
Jason N
Job Details: 11/09/2020
MICROWAVE JENN-AIR JMD2124WS "Cc unit not heatingCustomer stated they were using unit one day and it got loud and popped. Unit stopped working. Found unit does not power on, checked line fuse, fuse open. Installed breaker test switch across fuse and powered on unit. Ran heat test, ma
Near Moreland Hills, OH 44022
Corey L.
Job Details: 11/09/2020
REFRIGERATOR KITCHENAID KBFN402ESS02 "Installed led board, op test no good, bottom right led and whole left side leds were out and ceiling two in ff, frz led also out, replaced frz led with ts led module, op test still no good, found bottom right led in ff failed, replaced but only some leds
Near Hiram, OH 44234
Corey L.
Job Details: 11/09/2020
WASHER MAYTAG MVWC565FW2 "Customer complaint cold water not entering, confirmed found cold valve solenoid failed, replaced with part sent, customer asked to change cold hose also with supplied hose, could not change hose due to connection at valve is rusted together"
Near Newbury Township, OH 44065
Joe O
Job Details: 11/09/2020
DRYER MAYTAG MEDP575GW0 Installed grill and housing. Advised customer to monitor over the next couple loads. Op test ok
Near Chagrin Falls, OH 44023
Joe O
Job Details: 11/09/2020
WASHER MAYTAG MVWX655DW1 "Cc: noiseFound error codes f0e5(off balance) f5e3(lid unlock fault). Found lid lock is functioning. Found hub is stripped out. Pulled hub inspected gear case, found teeth on gear case stripped. Needs gear case, and hubCustomer does not want to repair at
Near Aurora, OH 44202
Joe O
Job Details: 11/09/2020
WALL OVEN KITCHENAID KODE500EBL02 "Installed controls and ui. Ran test bake, both ovens. Op test ok"
Near North Olmsted, OH 44070
Gabriel P
Job Details: 11/09/2020
RANGE KITCHENAID KSGB900ESS4 Found 120 voltage going to dsi spark board but igniter won’t spark ordering ; ordrng 1 W10860916 (module-spk) and 1 WPW10324262 (igntr-oven)
Near Strongsville, OH 44149
Corey L.
Job Details: 11/09/2020
REFRIGERATOR KITCHENAID KRFF507ESS01 "Customer complaint fridge making noise and water dripping from ice maker area, confirmed, found doors not level and mullion is not hitting channel to close allowing warm air into unit, customer stated it has been like that a while, found ice hitting ff e