Service History 738

We serviced a
WHIRLPOOL MICRO OVEN
Model WMH32519CS2
Near Cleveland, OH 44139
Robert A.
Job Details: 01/17/2018
nstalled door switches, op test ok; Job Cmpltd,
We serviced a
WDF560SAFM1 WHIRLPOOL
Model DISHWASHER
Near Mentor-on-the-Lake, OH 44060
Dan H
Job Details: 01/17/2018
Sump assembly recieved did not have diverted valve or wash motor, installed sump assembly from truck stock and control, op test good ; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock, Job Cmpltd
We serviced a
JENN-AIR WALL OVEN ELE
Model JJW2730DS00
Near Pepper Pike, OH 44124
Robert A.
Job Details: 01/17/2018
Installed panel, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL WALL OVEN
Model WOD51EC0AS01
Near Chesterland, OH 44026
Robert A.
Job Details: 01/17/2018
Installed cooling fans, t stat and fuse, tested unit, op test ok; Cllctd $169.73 CC Ref # 963958684, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706EBS01
Near Burton, OH 44021
Robert A.
Job Details: 01/17/2018
Installed tracks, door sealing, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ00
Near Bay Village, OH 44140
Brian B
Job Details: 01/17/2018
Replaced boards. Customer also said Icemaker no longer works. Ran diag, step 97, I/m fill.. no water into Icemaker. Disconnected water tube at hinge, ran test again, water at top of door. Water line inside door is frozen. Removed Icemaker. Found fill tube heater wiring broken. Wire is also broken back inside door. Will need to order new door as wiring cannot be repaired. Will r/s Cust for 2 weeks out, but office can r/s. Oils not find door on lookup. Office to research and call Cust.;
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53520CS5
Near Rocky River, OH 44116
Brian B
Job Details: 01/17/2018
Tested blower motor. Blower is working normally. This unit has a separate fan that runs when micro is on. CC that when doing sensor cooking she sometimes gets a high humidity warning on display. Called whirl TL, Joel, 7721054691. He said that message is not an error, but advises customer that humidity is too high at the moment to do sensor cooking. He advises running blower fan and then try again in a little while, or use timed. Ran diag and checked humidity sensor and ntc sensor. Values were within specs. TL said unit operating as designed. Also, instructions on popcorn bag say do not use popcorn button, but use timed. Brought back blower motor for return to vendor.; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS00
Near Cleveland, OH 44111
Brian B
Job Details: 01/17/2018
Checked pressure in system. No pressure on low side. Removed filter. Found filter restricted. Installed new compressor and filter. Pulled vac to 30”. Held for 10 min. Recharge 5,5 oz Freon. Closed system. Monitored, op Test Ok.; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS0
Near Berea, OH 44017
Macaulay G.
Job Details: 01/17/2018
Replaced main control board and temp sensor. Tested to 375. Heated ok.; Job Cmpltd,
We serviced a
AMANA DRYER ELE
Model NED4655EW0
Near North Olmsted, OH 44070
Macaulay G.
Job Details: 01/17/2018
Dryer not getting proper voltage from power supply. Need an electrician to repair electrical before any work or testing can be done with the heating side of the dryer. Otherwise, dryer checks ok.; Job Cmpltd,
We serviced a
AMANA DISHWASHER
Model ADB1400AGW1
Near Olmsted Falls, OH 44138
Macaulay G.
Job Details: 01/17/2018
Replaced main control and tested ok.; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8959SFZ4
Near Strongsville, OH 44136
Macaulay G.
Job Details: 01/17/2018
Replace both top rack tracks. Slides in and out properly now. Tests OK.; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM04
Near Cleveland, OH 44107
Macaulay G.
Job Details: 01/17/2018
Calibrated water fill. Instructed customer on proper use of refrigerator. Advised to have plumber replace self piercing valve with quarter inch valve. Leveling leg for right roller is missing from installation. Office to order right roller assembly.; ordrng 1 WPW10515762 (roller), schdld next appmnt for 1/24 WED !, saved tckt [SdLink
We serviced a
KSRV22FVMS03 KITCHENAID
Model REFRIGERATOR
Near Shaker Heights, OH 44122
Corina B
Job Details: 01/17/2018
CC that the im is not making ice. Checked the optics flashes 2 time pause 1 second. Does the same when the flap is closed. Replaced the control from t/s. Brought core back for return. Optest ok. ; used 1 W10757851XXX Job Cmpltd
We serviced a
AMANA MICRO OVEN
Model AMV2307PFS0
Near Lakewood, OH 44107
Brian B
Job Details: 01/17/2018
Replaced intermittent interlocks. Tested unit. Op test ok.; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near North Ridgeville, OH 44039
Brian B
Job Details: 01/17/2018
Updated with correct part numbers ; ordrng 1 W11087438 (EVAP FAN ) and 1 WPW10389152 (FAN SUPPORT),
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Avon, OH 44011
Brian B
Job Details: 01/17/2018
Replaced suspension and shield. Ran test cycle. Op test ng. Control will not power up on normal cycles. Ran diag on main control. 120v and 5v dc are present, but do not have 12v dc on control. Will also need new control. Office to order part; ordrng 1 W11116590 (CONTROL), schdld next appmnt for 1/22 MON !,
We serviced a
WHIRLPOOL RANGE
Model WFE320M0ES1
Near Avon, OH 44011
Brian B
Job Details: 01/17/2018
Removed oven door, replaced vent trim,op Test Ok ; Job Cmpltd,
We serviced a
JENN-AIR REFRIGERATOR
Model JS48SEDBDA
Near Bay Village, OH 44140
Brian B
Job Details: 01/17/2018
emoved ff door. Replaced door hinge and installed new bushing, added silicone grease to help Prolong the life of the new bushing. Op test ok.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
WRS586FIEE00 whirlpool
Model refrigerator
Near Concord Township, OH 44060
Jeff M
Job Details: 01/17/2018
File # 7721067125 first time I was here I explain to the customer he needs to replace the waterline to copper. He still yet to do that he did replace the waterline but with the same type of line. I called Whirlpool Tech line they explained me that I was right the only thing that can cause bad tasting water is the waterline. One of the water tubes is missing I’m going to order the water tube he is going to install copper waterline.; ordrng 1 WPW10279882 (WATER LINE
We serviced a
WED66HEBCO whirlpool
Model dryer
Near Avon Lake, OH 44012
Paul H.
Job Details: 01/17/2018
Checked interior temps, appropriate, cycled on and off correctly, checked air flow outside, poor, recommend venting to outside be cleaned, explained to customer, no issues with dryer;
We serviced a
WRF767SDEM01 whirlpool
Model refrigerator
Near Avon Lake, OH 44012
Paul H.
Job Details: 01/17/2018
Customer stated LEDs were not working for about a week, now they are working, checked for loose connections, none found, no issues at this time; Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model MDE6200AYQ
Near MAYFIELD VILLAGE, OH 44143
Robert A.
Job Details: 01/17/2018
Installed pully asm, op test ok; Job Cmpltd,
We serviced a
KMHS120EBS2 micro oven
Model kitchenaid
Near Avon Lake, OH 44012
Paul H.
Job Details: 01/17/2018
Replaced door interlocks, opened and closed door multiple times, light cycled appropriately, heated a mug of water, heated fine, op test ok.; Job Cmpltd,
We serviced a
WRT311FZDW00 whirlpool
Model refrigerator
Near Garfield Heights, OH 44125
Chad P.
Job Details: 01/17/2018
Replaced thermostat and removed I.m. For Cust as it is not hooked up to water. Op test ok. ; Job Cmpltd,
We serviced a
AGR5330BAS3 AMANA
Model RANGE
Near Maple Heights, OH 44137
Corina B
Job Details: 01/17/2018
Replaced the control. Heated oven to 350*. Optest ok. ; Job Cmpltd
We serviced a
MVWB765FW maytag
Model washer
Near Brooklyn, OH 44144
Chad P.
Job Details: 01/17/2018
Unit stored fault for over load. Drive system is free. Cleared fault. Unit is able to agitate and spin. Valves check good. Pump checks good. Unable to duplicate issue. Op test ok. ; Job Cmpltd,
We serviced a
GHDP490EF5WW GE
Model DRYER
Near Cleveland, OH 44108
Corina B
Job Details: 01/17/2018
Replaced the belt. Optest ok. ; Job Cmpltd,
We serviced a
VED6505GW0 crosley
Model dryer
Near Cleveland, OH 44109
Chad P.
Job Details: 01/17/2018
Found start winding open on motor. Replaced motor. Op test ok. ; used 1 279827 (MOTOR) from stock, Job Cmpltd
We serviced a
MVWC425BW1 MAYTAG
Model WASHER
Near Cleveland, OH 44108
Corina B
Job Details: 01/17/2018
CC that the unit is not filling with water. Ran diag F8E1 – NO FILL, LONG FILL. Found the hot water valve is turned off do to the shut off valve is leaking. Will need a plumber to fix the shut off valve. Cleared codes. Optest ok. ; Job Cmpltd
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290VTB5
Near Kent, OH 44240
Robert A.
Job Details: 01/17/2018
Found rt ff door switch broken off, needs switchCust to contact jaAnd let us know; ordrng 1 WP12466104 (SWITCH22.68),
We serviced a
MHW5500FW1 MAYTAG
Model WASHER
Near Lakewood, OH 44107
Dan H
Job Details: 01/17/2018
Customer complaint that unit is leaking, Ran test cycle, no leaks found, repeated several times with same results, unit is operating as designed ; Job Cmpltd
We serviced a
WHIRLPOOL RANGE
Model KFGG500EBS2
Near Aurora, OH 44202
Robert A.
Job Details: 01/17/2018
Talked w/cust set bake 300, let preheat for 30 min, recalibrated temp, op test ok; Job Cmpltd,
We serviced a
WFG505M0BS3 WHIRLPOOL
Model RANGE
Near Cleveland, OH 44102
Dan H
Job Details: 01/17/2018
Customer complaint of bright orange flame, gold screws customer has are propane orifaces for propane conversion, all burners produce normal looking flames, unit is operating as designed ; Job Cmpltd
We serviced a
WFG745H0FS1 WHIRLPOOL
Model RANGE
Near Cleveland, OH 44113
Dan H
Job Details: 01/17/2018
Installed new dsi board, op test good ; Job Cmpltd
We serviced a
AMANA MICRO OVEN
Model AMV2307PFS0
Near Ravenna, OH 44266
Robert A.
Job Details: 01/17/2018
Found door switches bad, replaced, op test ok; Job Cmpltd,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHC2342LP1
Near Lakewood, OH 44107
Macaulay G.
Job Details: 01/17/2018
Cleared drain with steamer. Used dish soap and water to cleaned clog in drain tube. If this occurs again, I would advise to replace drain tube.; Job Cmpltd,
We serviced a
FRIGIDAIRE DISHWASHER
Model FBD2400KW3A
Near Lakewood, OH 44107
Macaulay G.
Job Details: 01/17/2018
Dishwasher not draining fast enough in cycle. Drain hose is clogged and pump is struggling to drain. Needs both replaced. Customer does not want to repair. Office has credit card on file. ; Job Cmpltd,
We serviced a
WHIRLPOOL SXS REFRIGERATOR
Model WRS325SDHZ00
Near Fairview Park, OH 44126
Macaulay G.
Job Details: 01/17/2018
Water line from supply to filter is completely broken. Adjusted doors. Damage to liner from delivery installers putting wrong drawer into bottom shelf. Office to order inlet line.; ordrng 1 W11162040 (INET LINE), schdld next appmnt for 1/22 MON !,
We serviced a
WHIRLPOOL RANGE
Model WEG745H0FS0
Near North Olmsted, OH 44070
Macaulay G.
Job Details: 01/17/2018
Replaced main control board and electronic control board. Tested ok.; Job Cmpltd,
We serviced a
WHIRLPOOL SXS REFRIGERATOR
Model WRS325SDHZ00
Near Fairview Park, OH 44126
Macaulay G.
Job Details: 01/17/2018
Water line from supply to filter is completely broken. Adjusted doors. Damage to liner from delivery installers putting wrong drawer into bottom shelf. Office to order inlet line.; ordrng 1 W11162040 (INET LINE), schdld next appmnt for 1/22 MON !,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near Olmsted Township, OH 44138
Macaulay G.
Job Details: 01/17/2018
Checked and reseated all connections for water dispenser. Tested several times and did see water drip. Valve is staying open slightly after water dispenser is used. Office to order water inlet valve.; ordrng 1 W10913947 (valve), schdld next appmnt for 1/24 WED 8-11,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHB2867PF7A
Near Ravenna, OH 44266
Robert A.
Job Details: 01/17/2018
Found fill tube frozen, i/m not cycling, needs water valve and i/m ui has didgets out, needs ui; ordrng 1 242058230 (UI) and 1 242253002 (WATER VALVE) and 1 243297606 (I/M FF), schdld next appmnt for 1/22 MON ! [**],
We serviced a
MAYTAG DISHWASHER
Model MDB7749SAW1
Near Kent, OH 44240
Robert A.
Job Details: 01/17/2018
Found ribbon cable discolored, needs ui, pointer W10732429B , called wptl steve Said part only covered s code s2546Sr# 7721030694Cust to let us know; ordrng 1 W10811166 (PANEL),
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53520CS6
Near Streetsboro, OH 44241
Robert A.
Job Details: 01/17/2018
Found control not reading door switches, replaced switches, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHV0
Near Streetsboro, OH 44241
Robert A.
Job Details: 01/17/2018
Ran diagnostics no response from ui, f4e3 wash motor not running, reset connections on ui and c/b ng, put power to washmotor, ng, needs ui cb and sumpOfr. 1606002365; ordrng 1 W10897417 (UI) and 1 W10904715 (CONTROL) and 1 W10917114 (SUMP), schdld next appmnt for 1/22 MON ! [**],
We serviced a
GE REFRIGERATOR
Model PSI23MGTAWV
Near Aurora, OH 44202
Robert A.
Job Details: 01/17/2018
Installed heater kit. Thawed water line, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
NEC3120FW whirlpool
Model laundry center
Near Garfield Heights, OH 44105
Chad P.
Job Details: 01/17/2018
Installed start switch. Op test ok. ; Job Cmpltd
We serviced a
WMH31017FW0 whirlpool
Model microwave
Near Avon, OH 44011
Paul H.
Job Details: 01/17/2018
Door interlock issue, replaced from t/s, opened and closed door multiple times, light cycled appropriately, heated a mug of water, heated fine, op test ok ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd,
We serviced a
KUDS30IXSS1 kitchenaid
Model dishwasher
Near Avon, OH 44011
Paul H.
Job Details: 01/17/2018
Replaced adjusters, verified smooth operation in and out of tracks, verified proper raising and lowering, op test ok.; Job Cmpltd
We serviced a
110.79422801 kenmore
Model dryer
Near North Madison, OH 44057
Jeff M
Job Details: 01/17/2018
O found a sock in the fan
We serviced a
AMV2307PFS0 amana
Model micro oven
Near Elyria, OH 44035
Paul H.
Job Details: 01/17/2018
Replaced interlocks, unit not powering up, bad thermal fuse, replaced from t/s, tested by opening and closing door a few times, light cycled appropriately, heated a mug of water, heated fine, op test ok; used 1 W10138793 (FUSE, MICROWAVE) from stock, Job Cmpltd
We serviced a
WRF757SDEM01 whirlpool
Model refrigerator
Near Elyria, OH 44035
Paul H.
Job Details: 01/17/2018
RC defrost issue, need to replace thermistor, EVAP cover has tabs broken, needs replaced also; ordrng 1 W11033168 (HARNESS ) and 1 WPW10501260 (cover-evap)
We serviced a
MEDX655DW maytag
Model dryer
Near Edgewood, OH 44004
Jeff M
Job Details: 01/17/2018
A hook the machine up to a power source and the machine did not duplicate and funny noises it sounds good to go; Job Cmpltd
We serviced a
MEDX655DW maytag
Model dryer
Near Edgewood, OH 44004
Jeff M
Job Details: 01/17/2018
A hook the machine up to a power source and the machine did not duplicate and funny noises it sounds good to go; Job Cmpltd
We serviced a
KUDS01FLSS6 kitchenaid
Model dishwasher
Near Cleveland Heights, OH 44106
Chad P.
Job Details: 01/17/2018
Found unit stored fault for stuck key. Found membrane on console pealing open and exposing interface. Also moisture is getting around door seal and disp gaskets are missing. Needs all replaced. ; ordrng 1 8193942 (seal) and 1 W10775980 (CONSOLE) and 1 WP8268383 (CHOPPER) and 1 WP8270168 (INTERFACE) and 1 WP8558129 (DISP)
We serviced a
WMH53520CS7 whirlpool
Model microwave
Near WARRENSVL HTS, OH 44122
Chad P.
Job Details: 01/17/2018
Installed hangers. No touch up. Need to reorder. ; ordrng 1 72113 (tuchup)
We serviced a
WFW92HEFC0 whirlpool
Model washer
Near Andover Township, OH 44003
Jeff M
Job Details: 01/17/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
NED4655EW1 amana
Model dryer
Near Mentor, OH 44060
Jeff M
Job Details: 01/17/2018
Installed new part unit op tested good. The roller was broken ; Job Cmpltd
We serviced a
WDT720PADM2 whirlpool
Model dishwasher
Near Concord Township, OH 44077
Jeff M
Job Details: 01/17/2018
Installed new part unit op tested good ; Job Cmpltd
We serviced a
WRF535SMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Euclid, OH 44119
Dan H
Job Details: 01/17/2018
Installed freezer section door, op test good ; Job Cmpltd
We serviced a
CGM2745FQ0 dryer
Model whirlpool
Near Elyria, OH 44035
Paul H.
Job Details: 01/17/2018
800|662-3587, commercial Techline, spoke with Chris, per Techline temps are correct, stated that issue is an airflow out issue, foil type venting, kinked, explained to customer, temps were cycle on at 110F, cycle off at 175F. Unit working correctly ;
We serviced a
WRF989SDAW00 whirlpool
Model refrigerator
Near Amherst, OH 44001
Paul H.
Job Details: 01/17/2018
WRF989SDAW00
We serviced a
RF386PXGQ WHIRLPOOL
Model RANGE
Near Highland Heights, OH 44143
Corina B
Job Details: 01/17/2018
CC that the unit right front burner does not work. Found the right back burner switch is seized. Cust want to replace the left rear switch, also? ; ordrng 1 WP3148952 (switch-inf) and 1 WP3149404 (switch-inf), schdld next appmnt for 1/24 WED
We serviced a
KMHS120ESS5 KITCHENAID
Model MICROWAVE
Near WILOUGHBY HLS, OH 44092
Corina B
Job Details: 01/17/2018
Replaced the harness. Optest ok. ; Job Cmpltd
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Euclid, OH 44123
Dan H
Job Details: 01/17/2018
Customer complaint that unit is not advancing to wash cycle, found drain hose not installed, ran diagnostics found f8e1(long/no fill) error code, installed drain hose, started normal wash cycle, unit filled and advanced to wash cycle, unit is operating as designed ; Job Cmpltd
We serviced a
RBD275PDQ12 WHIRLPOOL
Model WALL OVEN
Near Cleveland Heights, OH 44118
Dan H
Job Details: 01/17/2018
Customer complaint thais nothing is working, display is blank, control is recieving 120vac, unit needs new control, part is no longer available
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8959SFZ4
Near Strongsville, OH 44136
Macaulay G.
Job Details: 01/16/2018
Replace both top rack tracks. Slides in and out properly now. Tests OK.; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMYW04
Near Avon Lake, OH 44012
Brian B
Job Details: 01/16/2018
, Replaced damper control. Tested unit. Op test ok.; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMYW04
Near Avon Lake, OH 44012
Brian B
Job Details: 01/16/2018
Replaced damper control. Tested unit. Op test ok.; Job Cmpltd,
We serviced a
WRX735SDBM00 whirlpool
Model refrigerator
Near Lorain, OH 44053
Paul H.
Job Details: 01/16/2018
Customer there is a drip on the fridge pan,took back panel to verify why, debris in drain tube, customer to clean to save on labor;
Near Lorain, OH 44053
Paul H.
Job Details: 01/16/2018
We serviced a
WEG745H0FH0 WHIRLPOOL
Model RANGE
Near Shaker Heights, OH 44120
Dan H
Job Details: 01/16/2018
Customer complaint that left rear burner is not lighting, found left rear ignitor broken, unit needs new ignitor; ordrng 1 W11050467 (igntr-surf), schdld next appmnt for 1/24 WED
We serviced a
KITCHENAID MICROWAVE
Model KBMS1454SSS1
Near Avon Lake, OH 44012
Brian B
Job Details: 01/16/2018
Found display not responding. Removed unit from wall and removed covers. Found main fuse open. Used circuit breaker device to test unit. When started, primary circuit pulling 40 Amps. Checked transformer and high voltage capacitor. Found wire from trans to cap is shorted to case. Repaired wiring and replaced fuse. Tested unit. 16 Amps on primary side. Op test ok.; used 1 W10138793 (FUSE, MICROWAVE) from stock, , Job Cmpltd,
We serviced a
KITCHENAID COOK TOP
Model KECC508RPB04
Near Pepper Pike, OH 44124
Robert A.
Job Details: 01/16/2018
Found rt front element open; ordrng 1 WP8285230 (RF ELEMENT100.21), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 1/24 WED !,
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Garfield Heights, OH 44125
Robert A.
Job Details: 01/16/2018
Ran diognastics, 7-1 sensor fault, 7-7 motor did not hit target speed, basket free, connections good, replaced shifter, ran recal, good, tested water level, good, op test okNote all water does not go in at onceWorking as designed; used 1 W10913953 (ACTUATOR) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL WALL OVEN
Model WOS51EC0AS04
Near Broadview Heights, OH 44147
Robert A.
Job Details: 01/16/2018
Found t fuse open, jumped out tested unit, good, no codes, cooling fan working, replaced fuse, op test ok; used 1 WPW10545255 (FUSE-THRML) from stock, Job Cmpltd,
We serviced a
WFG320M0BW0 WHIRLPOOL
Model RANGE
Near Lakewood, OH 44107
Dan H
Job Details: 01/16/2018
Installed new control, op test good. ; Job Cmpltd
We serviced a
MVWX655DW0 MAYTAG
Model WASHER
Near Parma, OH 44129
Dan H
Job Details: 01/16/2018
Customer complaint that unit is not spinning clothes out, ran diagnostics found f0e5(off balance), f0e2(over suds condition), f2e1(stuck key), and f7e1(basket speed fault) error codes, cleared, tachometer test passed, ran drain and spin cycle with 6 wet bath towels, unit did not spin clothes out, loud grinding noise coming from gear case, found gear oil all over under unit, found hub stripped out unit needs new gear case and hub; ordrng 1 W10528947 (drive hub kit) and 1 W11035751 (gearcase), schdld next appmnt for 1/24 WED
We serviced a
LGQ8611LG1 whirlpool
Model dryer
Near Lorain, OH 44055
Paul H.
Job Details: 01/16/2018
Found belt broken, checked all rollers and idler, good, not sure what caused belt to break, just needs a belt, ; used 1 341241 (BELT) from stock
We serviced a
WED7000DW1 whirlpool
Model dryer
Near Lorain, OH 44053
Paul H.
Job Details: 01/16/2018
, UI is cracked, pads not working intermittently, need UI; ordrng 1 W10914511 (CONSOLE)
We serviced a
WTW8800YC1 whirlpool
Model washer
Near Avon, OH 44011
Alice M.
Job Details: 01/16/2018
Replaced the bearing,ran a diagnostics test and it functioning great
We serviced a
MVWC360AW0 maytag
Model washer
Near Mentor, OH 44060
Jeff M
Job Details: 01/16/2018
The unit was not draining correctly. I remove the drain pump could not find any issues replaced with truck stock drain pump unit tested good; used 1 WPW10276397 (PUMP ASM, DRAIN) from stock, Job Cmpltd
We serviced a
WFG520S0FS0 whirlpool
Model range
Near Mentor, OH 44060
Jeff M
Job Details: 01/16/2018
Installed new part unit op tested good ; Job Cmpltd
We serviced a
WMH53520CB4 whirlpool
Model micro oven
Near Concord Township, OH 44077
Jeff M
Job Details: 01/16/2018
Installed new part unit op tested good ; Job Cmpltd
We serviced a
KITCHENAID RANGE
Model KSGB900ESS1
Near North Royalton, OH 44133
Macaulay G.
Job Details: 01/16/2018
Replaced control panel and bezel. Tested ok.; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model MVWB880BW0
Near Parma, OH 44134
Macaulay G.
Job Details: 01/16/2018
Leveled washer and ran through test cycle. Tested ok. Basket is leaning farther towards the back than it is designed to. Office to order suspension.; ordrng 1 W10440786 (suspension), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 1/23 TUE 1-4,
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXBL6
Near Parma, OH 44130
Macaulay G.
Job Details: 01/16/2018
Pump motor on dishwasher is not pushing the water enough to turn spray arms, wheels are missing from bottom rack wheel assemblies, and spray support piece is stripped. Office to order pump motor, spray arm support and bearing, and four bottom rack wheels sets.; ordrng 4 W10195416V (dish rack wheel)s and 1 WP8268340 (bearing) and 1 WPW10077898 (suport-arm) and 1 WPW10757217 (motor-pump), schdld next appmnt for 1/23 TUE !
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDZ0
Near MIDDLEBRG HTS, OH 44130
Macaulay G.
Job Details: 01/16/2018
Found no issues with dishwasher. No loose wires or connections. Tested and filled ok.; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ00
Near Strongsville, OH 44136
Macaulay G.
Job Details: 01/16/2018
Found no issue with refrigerator. Defrost heater and thermostat test ok. Refrigerator was plugged in upon arrival to be able to put into defrost manually. Otherwise, refrigerator tested ok.; Job Cmpltd,
We serviced a
KITCHENAID SXS REFRIGERATOR
Model KSC23C8EYY02
Near Strongsville, OH 44149
Macaulay G.
Job Details: 01/16/2018
Customer stated that there was frost built up on the cover to the fresh food evaporator. Customer allowed two days for refrigerator to defrost. Upon arrival, no frost had been built up yet. Found that thermistor tested ok. But defrost mode was set to automatic defrost. This can cause extensive frost to build up if the frost has not had an appropriate amount of time to defrost. Set the defrost mode to a manual 8 hour defrost cycle to decrease the amount of frost that builds up on fresh food evaporator.; , Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8600AWS
Near Columbia Township, OH 44028
Macaulay G.
Job Details: 01/16/2018
Replaced door latch kit. Tested ok.; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model MGR6772BDS
Near Columbia Township, OH 44028
Macaulay G.
Job Details: 01/16/2018
Replaced main control board. Preheated oven and tested ok. Set temperatures properly.; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model GHW9400PW0
Near Strongsville, OH 44136
Macaulay G.
Job Details: 01/16/2018
Cleared out drain pump, found very little of anything blocking pump. Drain line itself was built up with residue. Advised customer to use Affresh tablets to help with cleaning washer hose.; , Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ00
Near Bay Village, OH 44140
Brian B
Job Details: 01/16/2018
Replaced boards. Customer also said Icemaker no longer works. Ran diag, step 97, I/m fill.. no water into Icemaker. Disconnected water tube at hinge, ran test again, water at top of door. Water line inside door is frozen. Removed Icemaker. Found fill tube heater wiring broken. Wire is also broken back inside door. Will need to order new door as wiring cannot be repaired. Will r/s Cust for 2 weeks out, but office can r/s. Oils not find door on lookup. Office to research and call
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53520CS5
Near Rocky River, OH 44116
Brian B
Job Details: 01/16/2018
Tested blower motor. Blower is working normally. This unit has a separate fan that runs when micro is on. CC that when doing sensor cooking she sometimes gets a high humidity warning on display. Called whirl TL, Joel, 7721054691. He said that message is not an error, but advises customer that humidity is too high at the moment to do sensor cooking. He advises running blower fan and then try again in a little while, or use timed. Ran diag and checked humidity sensor and ntc sensor. Values were within specs. TL said unit operating as designed. Also, instructions on popcorn bag say do not use popcorn button, but use timed. Brought back blower motor for return to vendor.; Job Cmpltd,
We serviced a
MAYTAG DRYER ELE
Model MGDB835DW3
Near Parma, OH 44130
Macaulay G.
Job Details: 01/16/2018
Instructed customer on proper use of touch panel.; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KDFE304DBL0
Near Parma, OH 44129
Macaulay G.
Job Details: 01/16/2018
nstalled new main control board and user interface. Tested ok.; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM04
Near Cleveland, OH 44107
Macaulay G.
Job Details: 01/16/2018
Calibrated water fill. Instructed customer on proper use of refrigerator. Advised to have plumber replace self piercing valve with quarter inch valve. Leveling leg for right roller is missing from installation. Office to order right roller assembly.; ordrng 1 WPW10515762 (roller), schdld next appmnt for 1/24 WED !,
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Fairview Park, OH 44126
Macaulay G.
Job Details: 01/16/2018
Found washer completely out of level. Leveled washer and ran through several test cycles. Tested ok. Ran through spin ok. Advised customer to dilute fabric softener with hot water. In detergent dispenser, level piece was not attached. Fixed alignment of drain line. All tests ok now.; Job Cmpltd,