We serviced a
GE SXS REFRIGERATOR
Model ZISB36DYB
Near Avon Lake, OH 44012
Marie V
Job Details:
07/18/2023
"Cc that the unit is not cooling properly, fan was replaced but they said compressor was hot to the touch. took temp 37* freezer and 54* in fresh food section. Unit will need sealed system repair. Evaporator is not available. ; ordrng 1 WR87X20798 (Compressor) and 1 WR86X105 (Cap tube) and 1 WR49X10021 (Repair seal) and 1 WR85X223 (Evaporator 702.53), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Avon, OH 44011
Marie V
Job Details:
07/18/2023
"Cc that unit starts to make a noise while running when close the door. Confirmed, fan is vibrating too much. Ordering fan , blade ,seal and grommet; ordrng 1 W11661931 (Motor evap) and 2 W10856123 (Seal)s and 1 WP67006337 (Fan blade) and 1 W11249950 (Grommet)"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Avon, OH 44011
Marie V
Job Details:
07/18/2023
"Cc that unit is making a noise while spinning at the end of the cycle. Confirmed. Found screw loose , verify rotor, will need to be replaced, theres some oil in it. Unit will also need gearcase. ; ordrng 1 W11449841 (Gearcase) and 1 W10734521 (Slider) and 1 W11260238 (Rotor) and 1 W11510461 (Washplate)"
We serviced a
GE RANGE
Model ZET1PH1SS
Near Beachwood, OH 44122
Corina B
Job Details:
07/18/2023
"Replaced the fan and sensor. Tested, fan turned on. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE STACK W/D
Model GUD27ESSM1WW
Near Shaker Heights, OH 44122
Jason N
Job Details:
07/18/2023
"Cc unit making grinding/scrapping noiseCustomer stated unit is making a loud grinding/scrapping noise when washing, but not all the time. Pulled front panel, found motor pulley nut has been making contact with the cabinet bottom. Tub suspension springs are weak, unable to hold tub up in place when tub is full of water/clothing, will need replaced. Also ordering drive belt as some wear is evident. ; ordrng 2 WH16X27179 (Rod assembly)s and 2 WH16X27180 (Rod assembly)s and 1 WE12X27300 (Belt drive)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Streetsboro, OH 44241
Brian M
Job Details:
07/18/2023
Cc ice on ceiling of freezer Found ice on upper right side ceiling Found unit to be sealing completely at this time Advised on product placement
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Dorset, OH 44032
Dan H
Job Details:
07/18/2023
"Customer complaint that unit is shaking, suspension is good, ran drain and spin cycle, shaking is normal, unit is operating as designed"
We serviced a
MAYTAG REFRIGERATOR
Model MRT711SMFZ02
Near Mentor, OH 44060
Dan H
Job Details:
07/18/2023
"Customer complaint that ice tastes weird and door is not sealed, found onions open in fresh food section , found fresh food section door not sealing, used heat and petroleum jelly to seal, op test good"
We serviced a
MAYTAG DRYER
Model MGDB850YG3
Near North Olmsted, OH 44070
David R
Job Details:
07/18/2023
"Cc unit squeaking. Belt starting to wear, will need belt and kit; ordrng 1 WPW10136934 (Belt) and 1 4392067 (Kit), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Aurora, OH 44202
Brian M
Job Details:
07/18/2023
Cc unit not starting Found customer to not be holding button for 3 seconds Advised on start function
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ1
Near Olmsted Township, OH 44138
David R
Job Details:
07/18/2023
"Cc unit seating far back and not seated correctly since instal. Found installers stripped screws to bracket on old dishwasher. So have to find a way to get those out and install brackets to the new one. Also installers broke caps. Will need some time to figure out how to set up and seat correctly. Ordering gasket, brackets and caps ; ordrng 2 W11573757 (Cap)s and 2 WP8269145 (Brackets)s and 1 W11414078 (Seal)"
We serviced a
GE REFRIGERATOR
Model GSH22JFZBCC
Near Chagrin Falls, OH 44022
Brian M
Job Details:
07/18/2023
Installed solenoid and flapper OP Test Ok ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Avon, OH 44011
Marie V
Job Details:
07/18/2023
"Cc that unit is making a noise while spinning at the end of the cycle. Confirmed. Found screw for rotor completely off, verify rotor, will need to be replaced, theres some oil in it. Unit will also need gearcase, ; ordrng 1 W11449841 (Gearcase) and 1 W10734521 (Slider) and 1 W10902814 (Washplate) and 1 W11260238 (Rotor)"
We serviced a
MAYTAG DRYER
Model MGDP575GW0
Near North Royalton, OH 44133
Bill
Job Details:
07/18/2023
"Changed wire harness and door switch, opt test good; used 1 Wpw10569603 (Switch) from stock"
We serviced a
MAYTAG DRYER
Model MGD5430MW0
Near Lorain, OH 44053
Marie V
Job Details:
07/18/2023
"Cc that sensor dry does not dry the clothes all the way only sometimes. Turned on unit , heat is working. Verify sensor are connected all the way, unit is working properly. Verify airflow outside. Cleaned out vent. Op test ok"
We serviced a
WHIRLPOOL RANGE
Model WFE770H0FZ0
Near Willoughby, OH 44094
Dan H
Job Details:
07/18/2023
"Installed new bake element, op test good"
We serviced a
WHIRLPOOL FREEZER
Model WZC5116LW
Near Bedford, OH 44146
Jason N
Job Details:
07/18/2023
Installed thermostat panel.
We serviced a
WHIRLPOOL RANGE
Model WFE525S0js0
Near Cleveland, OH 44113
Jason N
Job Details:
07/18/2023
"Cc unit cooktop on and cooktop hot lights stay onTested all under for operation. Found LR burner switch arcing when cycling on and off. When switch was turned off, the cooktop on light went out. Unit will need LR infinite switch replaced due to stuck/dirty contacts. Replaced infinite switch using misc truck stock part. Tested burner operation. Both lights went out after burner shut off and burner cooled down. Op test good. ; ordrng 1 WP3149404 (Infinite switch)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Euclid, OH 44123
Jason N
Job Details:
07/18/2023
"Cc unit not starting cycleSRan diagnostics, found codes f5e2 for lid lock faulted and f7e5 for shifter fault. Confirmed lid will not lock during test cycle. Replaced lid lock using truck stock part. Reran auto test cycle, all functions passed. Op test good. ; used 1 W11307244 (DOOR LOCK) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Madison, OH 44057
Jason N
Job Details:
07/18/2023
"Cc unit not dispensing water correctly after filter replacementFound no water from dispense at this time. Removed filter and reinstalled. Found customer is using an aftermarket filter, advised against using aftermarket filters. Tested water dispense, water flowing properly, good pressure. Dispensed a gallon of water to purge system. Op test good."
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HBS01
Near Broadview Heights, OH 44147
Bill
Job Details:
07/18/2023
"Cc loud noise no ice, confirmed no ice. Dave noticed that the drain plug was loose, tightened drain plug. Installed new circulation pump, ran diagnostics both auto and manual. Opt test good."
We serviced a
GE DRYER
Model GTD33GASK0WW
Near Willoughby, OH 44094
Dan H
Job Details:
07/18/2023
"Installed new belt, op test good"
We serviced a
WHIRLPOOL DRYER
Model WED7500GC0
Near Mentor, OH 44060
Dan H
Job Details:
07/18/2023
"Customer complaint of squealing noise, confirmed,found pulley seized, installed new pulley and rollers, op test good ; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Painesville, OH 44077
Dan H
Job Details:
07/18/2023
"Drain pump is working, motor is running, , installed new control, op test good"
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Painesville, OH 44077
Joe O
Job Details:
07/18/2023
"Cc: not spinning, stopping with time remainingCustomer stated issue is intermittent. Found error code f5e2(lock failure). Ran auto test. Unit locking, all functioning working. Ran drain and spin. Unit very well balanced. Advised customer on off balance loads. Advised customer on adjusting load. Op test ok?
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Painesville, OH 44077
Joe O
Job Details:
07/18/2023
Cc: frost build up in freezerFound gasket not sitting flush. Shimmed door. Gasket sealing. Op test ok
We serviced a
KENMORE DRYER
Model 417.97912701
Near Madison, OH 44057
Joe O
Job Details:
07/18/2023
"Cc: loud scraping noiseFound rear bearing worn. Needs bearing; ordrng 1 5303281153 (bearing kit-rear), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
SAMSUNG DRYER
Model DVE50M7450W/A3
Near Madison, OH 44057
Joe O
Job Details:
07/18/2023
"Cc: not heatingFound element open. Needs element; ordrng 1 DC97-14486A (Element), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
FRIGIDAIRE RANGE
Model FEF326FSE
Near Geneva, OH 44041
Joe O
Job Details:
07/18/2023
"Cc: element brokenFound control tabs broke and fell in(customer does not want to repair control). Element open. Needs elementCustomer does not want to repair at this time; ordrng 1 316075103 (element,bake), used 1 SHIPPING (SHIPPING LOGISTICS*), from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT313CZLZ00
Near Mayfield Heights, OH 44124
Brian M
Job Details:
07/18/2023
Cc unit frosting Found little frost on upper middle ceilingCould not determine cause Door gasket is sealing Advised to watch
We serviced a
KENMORE DRYER
Model 11074642400
Near Mayfield, OH 44143
Brian M
Job Details:
07/18/2023
"Cc unit not drying/ heatingRan timed dry, unit functioning unit warms up coils do no re open Needs valve coils ; used 1 279834 (COIL) from stock"
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Ashtabula, OH 44004
Joe O
Job Details:
07/18/2023
Installed dispenser. Ran auto test. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ1
Near Chardon, OH 44024
Brian M
Job Details:
07/18/2023
"Cx unit giving f8e4 error Verified Found water in tray Cleaned and re ran, found unit to have extra suds. Advised on soap. Replaced gasket"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Cleveland, OH 44135
Bill
Job Details:
07/17/2023
"Cc not cooling ff section, confirmed cc found 2 of the 3 air vents frozen over. Steamed air vents. Opt test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Concord Township, OH 44077
Dan H
Job Details:
07/17/2023
"Customer complaint that unit is not making ice, confirmed, unit needs new control, part is out of stock so not scheduling return appointment ; ordrng 1 W11224256 (Cntrl)"
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC5
Near Mentor, OH 44060
Dan H
Job Details:
07/17/2023
"Customer complaint that basket is loose and making noise, and something is leaking under unit, suspension is good, found grease all over motor and stator, unable to remove wash plate, unit needs new gearcase, motor, rotor, clutch,wash plate and slider; ordrng 1 W10752283 (Washplate) and 1 W11393685 (Gercase) and 1 W10734521 (Slider) and 1 W10915700 (Motor) and 1 W10754448 (Clutch) and 1 W10915701 (Rotor)"
We serviced a
GE REFRIGERATOR
Model DFE28JSHCSS
Near Columbia Station, OH 44028
David R
Job Details:
07/17/2023
"Replaced control, bi metal and sensors. Good. Op Test Ok"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Elyria, OH 44035
Marie V
Job Details:
07/17/2023
"Cc of unit not starting. Tested unit, worked. When ran diag found error code F5e2 door closed. Tested unit few times it did not wants to start with door close. Ordering door latch and control; ordrng 1 W11412299 (Latch) and 1 W11660283 (Control)"
We serviced a
KENMORE DRYER
Model 110.87872603
Near Mayfield, OH 44143
Corina B
Job Details:
07/17/2023
Replaced the control. Turned the dryer on to air flow no heat. Turned the time dry on cycling on and off. Brought back the core for return . Opt test ok; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near North Olmsted, OH 44070
Manny
Job Details:
07/17/2023
"Cc unit not advancing in cycle, verified and found code f7e5 for shifter issue, f9e1 for draining issue, check pump and one of the terminals was out of the connector, reinserted and tested. Unit drained but motor humming, replaced cap opt test ok"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHS2634KP1
Near Madison, OH 44057
Jason N
Job Details:
07/17/2023
Cc unit leaking when dispensing waterFound dispense line leaking at valve connection. Line will not stay seated in valve. Unit will need valve replaced. Quoted customer for valve replacement. ; ordrng 1 242252702 (Valve)
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290VPF4
Near Chagrin Falls, OH 44022
Jason N
Job Details:
07/17/2023
"Cc unit leaking inside freezer section Found ice buildup on freezer bottom, drain tray iced over. Cleared ice buildup on freezer bottom. Installed updated p-trap drain tube using truck stock part. Ensured good flow through drain. Op test good. ; used 1 W10619951 (Drain tube) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT740SALW0
Near Elyria, OH 44035
Marie V
Job Details:
07/17/2023
Cc that the unit is not draining and it beeps. Confirmed found drain hose is pinched at the back. Replaced drain pump and corrected drain hose at the back. Tested unit. Op test ok
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Mentor, OH 44060
Dan H
Job Details:
07/17/2023
"Customer complaint that unit is shaking, suspension is good, ran drain and spin cycle, amount of shaking is normal, unit is operating as designed"
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IVWH0
Near Lyndhurst, OH 44124
Corina B
Job Details:
07/17/2023
"CC that the door does not shut. Confirmed. The strike is bent and not closing the door. Will need a new strike. Cust can install ; ordrng 1 WP8580309 (Strike), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KENMORE DRYER
Model 110.680827
Near North Ridgeville, OH 44039
Marie V
Job Details:
07/17/2023
"Cc that unit makes a squeaky noise sometimes. Confirmed, found pulley does not spins. Will need dryer kit. Replaced from T/s , oiled rollers and pulley. Tested unit, no squeaking noise.; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
GE REFRIGERATOR
Model ZISS420NXBSS
Near Beachwood, OH 44122
Corina B
Job Details:
07/17/2023
CC that there is a loud noise and slowly making ice. Confirmed. Fz 5. Will need an ice maker if the new water shut off does not improve the ice. Cust is going to wait. ; ordrng 1 WR30X10093 (Ice maker)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Aurora, OH 44202
Jason N
Job Details:
07/17/2023
"Cc unit upper rack pulls all the way outFound no track stops on upper rack rails, both missing. Ordering both stops. ; ordrng 2 WPW10508950 (Stop)s"
We serviced a
KITCHENAID DISHWASHER
Model KDFE304DBL0
Near Shaker Heights, OH 44122
Corina B
Job Details:
07/17/2023
CC that the unit is not washing properly and a loud noise. Confirmed. Filter is dirty and the turbidity sensor is dirty. Cleaned both. Ran diag. No unusual noise. Advised Cust to clean filter. Opt test ok.
We serviced a
GE DISHWASHER
Model GDT630PSM6SS
Near Avon, OH 44011
Marie V
Job Details:
07/17/2023
"Cc that unit is not cleaning properly amd that it stops mod cycle and shuts off. Try to reboot but does not works. When arrived, power to unit was off. When turned back on unit stared working. Tested unit, it drains, if issue persists would recommend replacing control and panel. Cust will call back if they want to continue.; ordrng 1 WD21X29658 (Control) and 1 WD21X28002 (Ui), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MGDB835DC4
Near Seven Hills, OH 44131
David R
Job Details:
07/17/2023
Found sensor not plugged in. Corrected. Good. Op Test Ok.
We serviced a
FRIGIDAIRE RANGE
Model FGGF3054MWE
Near Bay Village, OH 44140
Bill
Job Details:
07/17/2023
"Cc right front burner not coming on, could not confirm. Tested burner burner ignited immediately, spoke with customer customer stated they had just cleaned out the unit. Could have been moisture in the igniter area."
We serviced a
KENMORE WASHER
Model 110.2713241
Near Lakewood, OH 44107
Bill
Job Details:
07/17/2023
"Changed shifter coil, tested opt test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Pepper Pike, OH 44124
Corina B
Job Details:
07/17/2023
"CC that the light is not working in the freezer. Confirmed. Replaced the led light, still not working. Will need the side led. ; ordrng 1 W10876365 (Light)"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Lorain, OH 44052
Marie V
Job Details:
07/17/2023
"Cc that unit is not latching and is not washing. Confirmed, found belt off , corrected and tested. Replaced latch, was broken also shifter sounds like is struggling to shift. Replaced shifter and cam from T/S tested unit on auto test and ran calibration. Op test ok; used 1 W10913953 (ACTUATOR), and 1 W10721967 (PULLEY) from stock"
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS08
Near Parma, OH 44130
David R
Job Details:
07/17/2023
"Cc unit frost on FZ door. Customer said they just moved in this month, no paperwork on hand. Looks like unit will need FZ door gasket, tried to seal up in meantime. Customer needs to get paperwork sent in. Quoting for repair; ordrng 1 2159082 (Gasket), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Ravenna, OH 44266
Corina B
Job Details:
07/17/2023
"CC that there is no cold water. Confirmed. Replaced the valve. Tested, no leaking. Ran a calibration. Opt test ok."
We serviced a
WHIRLPOOL RANGE
Model WEE745H0FS1
Near Solon, OH 44139
Corina B
Job Details:
07/17/2023
Replaced the bake element. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Lorain, OH 44053
Marie V
Job Details:
07/17/2023
Replaced dampers. Tested unit. Op test ok
We serviced a
KITCHENAID RANGE
Model KSGG700ESS3
Near Amherst, OH 44001
Marie V
Job Details:
07/17/2023
"Replaced burner, cap, gas line and gas valve. Tested burner. No smell of gas. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near North Royalton, OH 44133
David R
Job Details:
07/17/2023
"Cc unit not cooling, items not freezing. Found big ball of ice on FZ evap. Taking pressures. While running, 10 inch vacuum on low and 145psi on high. Unplugged, let sit for about 5-10 mins, pressures trying to equalize around 45 psi. Found ice on evap line but no frost pattern. Defrosted some ice, found hole in evap. Will need to replace compressor and evap again. Short line on steel line to drier. If cannot replace drier because of short line or cannot get any line out, will have to call techline at that point ; ordrng 1 WPW10507886 (Comp) and 1 W10836706 (Evap) and 2 W10843121 (Drier)s"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHD22368TF1
Near Lakewood, OH 44107
Bill
Job Details:
07/17/2023
"Cc not cooling, confirmed cc 61 deg in ff -3 in freezer. Put unit in diagnostics, tested evap fan operated good. Tested damper could not hear damper operating. Ordered damper scheduled follow up for 7/21; ordrng 1 5304510255 (Damper), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Warrensville Heights, OH 44122
Jason N
Job Details:
07/17/2023
"Cc unit long dry timesRan dryer test cycle on high heat/timed dry. Good heat from unit. Checked airflow at outside vent outlet. Found vent outlet 100% blocked with lint. Cleared lint ball from vent outlet, airflow restored/good airflow. Op test good."
We serviced a
WHIRLPOOL WASHER
Model MVWB725BW0
Near Cleveland, OH 44108
Jason N
Job Details:
07/17/2023
"Cc unit not spinning out, displays uL Ran test cycle, all functions passed, but can hear scrapping noise when sensing. Ran manual spin test, very loud bearing noise when in spin. Unit will need shaft and bearing kit. Quoted customer for repair. ; ordrng 1 W10435302 (Bearing)"
We serviced a
GE DRYER
Model GTD42GASJ3WW
Near Willowick, OH 44095
Jason N
Job Details:
07/17/2023
"Installed flame sensor. Ran timed dry heat test, good flame and heat. Op test good."
We serviced a
MAYTAG DISHWASHER
Model MDB8949SBM1
Near Cleveland, OH 44102
Bill
Job Details:
07/17/2023
"Cc unit stopped working, confirmed cc unit unresponsive. Tested power going to unit 120v took front panel off, immediately spotted smoke marks on wire connectors. Took cover off control board, control board fried. Would need control board and harness, gave customer estimate for repairs. Customer stated they will buy a new unit.; ordrng 1 W10595568 (Control) and 1 W10871222 (Wiring harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Amherst, OH 44001
Marie V
Job Details:
07/17/2023
Replaced harness. Op test ok
We serviced a
GE WASHER
Model GFW650SPN0SN
Near Timberlake, OH 44095
Dan H
Job Details:
07/17/2023
"Customer complaint of grinding noise, Started normal wash cycle, no grinding noise noticed, control shuts off immediately, unit needs new control; ordrng 1 WH22X35517 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS3
Near Euclid, OH 44132
Dan H
Job Details:
07/17/2023
"Customer complaint that oven will not heat passed preheat, found unit not receiving 240vac, advised customer that they need an electrician to correct power supply"
We serviced a
GE WASHER
Model GTW465ASN0WW
Near Euclid, OH 44132
Dan H
Job Details:
07/17/2023
"Installed new control, op test good"
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Chardon, OH 44024
Dan H
Job Details:
07/17/2023
"Customer complaint that basket is loose, basket is mounted properly, ran test cycle, unit completed test cycle, unit is operating as designed"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDZ0
Near Chardon, OH 44024
Dan H
Job Details:
07/17/2023
"Customer complaint that unit is not draining or cleaning, started normal wash cycle, unit filled and began washing, Incoming water temperature at 86 degrees, canceled cycle, unit drained, repeated several times with same results, unable to duplicate the problem , unit is operating as designed , advised customer to run hot water in sink before starting"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Conneaut, OH 44030
Dan H
Job Details:
07/17/2023
"Installed new valve and fill assembly, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Cleveland, OH 44109
Corina B
Job Details:
07/17/2023
CC that the freezer is working and the ff is warm. Confirmed. Found the freezer fan not running. Ran diag the defrost came on. Steamed out the evap. The top part was ice and blocking the fan from running. Ran started up with no problems. Opt test ok.
We serviced a
WHIRLPOOL DRYER
Model WED5100HW3
Near South Euclid, OH 44121
Corina B
Job Details:
07/17/2023
Replaced the control and harness. Tested opt test ok. Brought back core to return
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKB1
Near Ashtabula, OH 44004
Dan H
Job Details:
07/17/2023
"Customer complaint that unit is not washing dishes, found 1vac to unit, advised customer that they need an electrician to correct power supply"
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Cleveland, OH 44109
Bill
Job Details:
07/17/2023
"Changed latch and strike, opt test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHW00
Near Middleburg Heights, OH 44130
David R
Job Details:
07/17/2023
"Cc ice build up frost in FZ, icemaker not working, noise when getting water from dispenser. Icemaker motor is stuck and not advancing. Frost build up is from gaps in FZ gasket. Noise when dispensing water is coming from filter head. Will need icemaker, filter head, FZ gasket. Customer paid svc, do not order parts ; ordrng 1 W10884390 (Icemaker) and 1 W11346623 (Filter head) and 1 W10443319 (Door gasket), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507ESS01
Near Amherst, OH 44001
Marie V
Job Details:
07/17/2023
"Replaced control, fill line, heater and fan.op test okBrought core for return"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHS2634KE1
Near Columbia Station, OH 44028
David R
Job Details:
07/17/2023
"Cc SY CE error code. Unit manufactured 2/10. SY CE error code, this means there is a communications issue. Unplugged unit, waiting 15 mins. Checking both main control and UI. Wires look good, no signs of damage. Control boards, blew all dust off. Plugged backed in, main control clicking and not turning unit back on. Recommend replacing main control and UI. ; ordrng 1 5303918514 (Main control) and 1 241973711 (UI control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Rocky River, OH 44116
Manny
Job Details:
07/17/2023
"Cc unit making a thumping noise, verified and unit making noise, and gets louder as it goes, took apart and noise coming from wheel and housing, ordering wheel and housing,.; ordrng 1 WP697772 (blower wheel) and 1 WPW10211911 (housing)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404EWH2
Near Middleburg Heights, OH 44130
Manny
Job Details:
07/17/2023
"Cc unit making a popping noise when door is opened or closed, verified and door popping, removed door panel and noticed that the vapor barrier was making the popping noise, found hinge receiver worn out, unit needs tub and hinges,.; ordrng 1 W10681512 (tub-dishwr) and 1 W11612302 (Hinge left) and 1 WP8534853 (door hinge right), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB08
Near Parma, OH 44129
Manny
Job Details:
07/17/2023
"Cc unit not cooling, verified and evap covered in frost, unit not defrosting, heater wire out of connector, unit will need control and heater.; ordrng 1 W11650660 (Heater) and 1 W11566851 (Control)"
We serviced a
AMANA WASHER
Model DLW330RAW
Near Parma, OH 44134
Manny
Job Details:
07/17/2023
"Cc unit leaking, verified and removed access panel, ran rinse cycle and unit leaking from the Transmission shaft and from the basket next to drain port, when unit tried starting the motor started smoking, transmission is rusted due to the water coming through it and its locked up, transmission is Discontinued.; ordrng 1 40065301 (Transmission (discontinued))"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Broadview Heights, OH 44147
Manny
Job Details:
07/17/2023
"Cc unit wasnt cooling, but now it is, customer stated that the unit wasnt cooling so he had it unplugged, and plugged it back in, and now its cooling, verified and temps are good, customer has a thermometer in the unit and its reading 5 degrees next to the vent, compressor sounds good, advise customer monitor the unit and if any issue to let us know and well take another look. Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Broadview Heights, OH 44147
Manny
Job Details:
07/17/2023
"Cc unit not cooling, verified and compressor locked up, pre id compressor is damaged, customer stated that the box was partially open and the that the compressor looks like was coming out of the box, compressor both suction and discharge lines bent, box was open and missing filter and the rubber feet, the compressor was sideways with no padding, reordering compressor.; ordrng 1 W11574734 (Comp kit)"
We serviced a
GE RANGE
Model PB975SP6SS
Near Painesville, OH 44077
Jason N
Job Details:
07/17/2023
"Cc unit fault code f610Confirmed fault f610 on display. Fault per tech sheet states RPSM board communication fault. Checked all wiring for proper connections. Called GE techline, replace RPSM board and/or harness to main board. Customer declined repair at this time."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Brecksville, OH 44141
Manny
Job Details:
07/17/2023
"Replaced icemaker, icemaker homes and fills, advise customer to allow 24 hours for proper ice production and up to 72 hours for a full bin. Opt test ok"
We serviced a
KENMORE DISHWASHER
Model 58715188400
Near Perry, OH 44081
Jason N
Job Details:
07/17/2023
Installed door link springs. Door op test good.
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near LaGrange, OH 44050
Marie V
Job Details:
07/17/2023
Cc that top rack is falling out. Confirmed. Replaced rails. Op test ok
We serviced a
WHIRLPOOL WASHER
Model MVWP575GW1
Near Independence, OH 44131
Bill
Job Details:
07/14/2023
"Cc rust on bleach dispenser, confirmed cc changed lid of unit."
We serviced a
MAYTAG DRYER
Model MGDC465HW0
Near Avon, OH 44011
Marie V
Job Details:
07/14/2023
"Replaced coils, removed lint and oiled rollers and pulley. Tested unit. Is cycling properly. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Cleveland, OH 44111
Manny
Job Details:
07/14/2023
"Cc unit not advancing in cycle, ran diagnostics and found codes 5-4 and 5-2 both for latch, replaced using TS#W11307244, ran test cycle, opt test ok; used 1 W11307244 (DOOR LOCK) from stock"
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW4
Near Shaker Heights, OH 44120
Corina B
Job Details:
07/14/2023
"Cust showed pop, sent pic. CC that there is. Squealing. Confirmed. Replaced the dryer repair kit. Tested. Opt test ok. Advised Cust to clean lint trap after every use."
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Parma, OH 44134
Bill
Job Details:
07/14/2023
"Cc not working, could not verify. Unit started soon as I pushed button, how ever diagnostic was a little funny. First time went strait into manual test, sec went to displaying software version. Third time acted normal where I was able to pull f6e2 com error. Ordered new Ui and control. Follow up scheduled for 7/19; ordrng 1 W11429620 (Control) and 1 W11135391 (Ui)"
We serviced a
KENMORE DRYER
Model 110.76922502
Near Lorain, OH 44055
Marie V
Job Details:
07/14/2023
"Cc that unit is not heating. Confirmed, found ignitor is working but coils failed. Will need new coils. Cust will buy new dryer. ; used 1 279834 (COIL) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHS2634KP1
Near Madison, OH 44057
Dan H
Job Details:
07/14/2023
"Customer complaint that unit is leaking water, confirmed, found water leaking from fill tube at valve, reset connection, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Sheffield Lake, OH 44054
Marie V
Job Details:
07/14/2023
"Cc that unit is making a loud noise while spinning. Confirmed, found that back panel it was dented , and when is spinning its making the noise. try adjusting not good. Will need new panel. ; ordrng 1 W11486091 (Panel)"
We serviced a
WHIRLPOOL DRYER
Model WED4800XQ1
Near Seven Hills, OH 44131
Bill
Job Details:
07/14/2023
"Cc will not operate, confirmed cc. Removed back ohms tested thermal fuse, found open. Replaced thermal fuse from truck stock. opt test good.; used 1 WP3392519 (Thermal fuse) from stock"
We serviced a
AMANA WASHER
Model NTW4519JW
Near Avon, OH 44011
Marie V
Job Details:
07/14/2023
"Cc that unit was making a banging noise while spinning and that wants to make sure it was properly installed. Unit is level, found drain hose is hitting the back wall causing the banging noise, adjusted and tested unit, showed cust. Hoses are correct. Op test ok"
