We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near North Ridgeville, OH 44039
Angel
Job Details: 01/06/2022
Cc that unit was not heating also checked and unit has updated heater already. Ran diagnostics and found no error codes so i ohmed out the heater from the control and was reading 14ohms which is good also ran a test cycle and when heater activated the control would send 120vac but would only stay on for about 5 seconds unit will need control board replaced. Office to reschedule part out of stock.; ordrng 1 W11462459 (Control)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Parma, OH 44129
Marie V
Job Details: 01/06/2022
"Cc that when they ran bulky things like comforter or towels the unit after spinning it starts to fill back up. Ran diag found F0E5 off balance load detected. Ran auto test and balance the unit. Ran calibration on unit as well. Explain cust that if the load that inside is not balance the unit will fill with water to try to get the clothes rearrange, if it fails to do so it will drain the water and leave the clothes wet. At that point we have to rearrange the towels or any tile of load that is in it to get it back to spin properly. 6-7 bath towels = a full load and 1-2 tablespoons of detergent per load is all the unit needs. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI5FVAXVB02
Near North Olmsted, OH 44070
Angel
Job Details: 01/06/2022
Cc that unit is still freezing stuff and not making enough ice. Verified ice maker and ice maker is making ice and cycling properly also has the temperature and filling as should with water explained to customer that if they use a lot of ice they will not give it enough time to fill the bin keeping it empty explained they will have to give it 24hrs to 36hrs to get a full bin of ice. For the temperature being to low on the ff food section i verified the thermistor and its functioning as should so i ran diagnostics and calibrated the temperature in the ff section couple degrees higher explained to customer and let him know that if this doesnt work and the unit does it again it will need the main control board replaced. Called BJ to see if he agreed with me and said yes. Opt test ok.
We serviced a
WHIRLPOOL DRYER
Model MED5500FW0
Near Painesville, OH 44077
Dan H
Job Details: 01/06/2022
"Customer complaint of loud noises, found lint build up on blower wheel causing vibration noise, cleared blower wheel, op test good"
We serviced a
WHIRLPOOL RANGE
Model WFG975H0HZ1
Near Painesville, OH 44077
Dan H
Job Details: 01/06/2022
"Installed new gas valve, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KBRC36FTS00
Near Cleveland Heights, OH 44118
Jason N
Job Details: 01/06/2022
"Installed main control. Ran diagnostics to test all functions. All turned on and tested good. Let unit start into normal cooling cycle. All functions working, no abnormal noise or operation. Op test good."
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS01
Near Broadview Heights, OH 44147
Marie V
Job Details: 01/06/2022
Cc that the glass broke. Replaced cook top op test ok.
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2089HTB
Near Mentor, OH 44060
Dan H
Job Details: 01/06/2022
"Customer complaint that control panel is unresponsive and mullion is broken, confirmed, unit needs new mullion, control, and keypad, customer does not want repair at this time ; ordrng 1 WPW10207861 (Cntrl) and 1 WP67005445 (Keypad) and 1 WP12722803B (Mullion), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB6000AWB
Near Painesville, OH 44077
Dan H
Job Details: 01/06/2022
"Installed door spring and gasket, op test good"
We serviced a
GE DISHWASHER
Model GDT580SSF5SS
Near Shaker Heights, OH 44122
Jason N
Job Details: 01/06/2022
"Cc unit not draining Customer stated unit drains slowly, will leave water in bottom. Ran cancel drain test, drain pump turned on and started draining slowly. Drain pump sounds rough, squeaking and knocking noises. Unit needs drain pump. Customer want to order part himself for us to install. Advised him thats ok, but we do not guarantee/warranty the part."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Broadview Heights, OH 44147
Marie V
Job Details: 01/06/2022
"Cc that the fresh food section is not cooling. Confirmed. Took temps 60* fr,sen food and -2 on freezer. Evaporator fan is running, found that unit is not defrosting. Verify the bimetal at the control has 4ohms. 7nit not in defrost, set the control to force defrost , no power coming out of control board. Replaced control from T/S, programmed to 1-2 by label. Started working, force defrost and used steamer to clear frost at the evaporator, by the time I was done the control shorted out. Two straight Lines at the display. Tried to reboot and reprogram, failed. Installed old control back in so at least unit will cool until new control board arrives. ; ordrng 1 WPW10503278 (Control), used 1 WPW10503278 (CNTRL-ELEC) from stock"
We serviced a
MAYTAG WASHER
Model MVWB965HC0
Near Cleveland, OH 44108
Corina B
Job Details: 01/06/2022
Replaced the light. Opt test ok
We serviced a
KITCHENAID DISHWASHER
Model KUDS35FXBL2
Near Brecksville, OH 44141
David R
Job Details: 01/06/2022
Replaced bottom rack wheels and adjuster kit. Tested. Good. Op test ok.
We serviced a
WHIRLPOOL RANGE
Model ACR4303MFB5
Near Mentor, OH 44060
Dan H
Job Details: 01/06/2022
"Customer complaint that oven is not heating properly and cooktop left front element is shutting off during use, started bake for 350 degrees, turned cooktop elements on, showed customer service pointer."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near North Olmsted, OH 44070
Angel
Job Details: 01/06/2022
Cc that unit kept having a h2o error code. Confirmed had the h2o code unit was mot receiving water so i checked main valve under sink to make sure it was opened or any kinks on the line which were good so i ohmed out the inlet valve and was open. Replaced with new one tested unit and receiving water now. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDW02
Near Beachwood, OH 44122
Jason N
Job Details: 01/06/2022
"Cc unit freezer not coolingFound unit reading 50 degrees in ff section, 35 in freezer section. Pulled evaporator, found ice ball on capillary tube, no frost pattern on evap. Unit has refrigerant leak, will need sealed system repair. Customer not repairing, estimate only. ; ordrng 1 W10836706 (Evaporator) and 1 W10843121 (Filter drier)"
We serviced a
KITCHENAID WALL OVEN
Model KODE507EBS04
Near Pepper Pike, OH 44124
Jason N
Job Details: 01/06/2022
"Cc unit not baking evenly and/or temperatures not correct Customer had foil trays on bottom on ovens. Removed foil trays and ran bake test to 300 degrees in both upper and lower ovens. Upper oven reading 345 degrees after cycling, lower oven reading 320 degrees after cycle. Calibrated upper oven -20 degrees. Unit preheating and cycling properly. Advised customer foil should not be used on oven bottoms as this could damage oven bottom and will cause issues with proper heat circulation through oven. Op test good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Cleveland, OH 44110
Jason N
Job Details: 01/06/2022
"Cc unit needs updated heater element installed. Installed updated heater element using customer supplied pre id part. Ran auto test, op test good."
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Cleveland, OH 44130
Angel
Job Details: 01/06/2022
Cc that unit is not cycling how it should. Verified and found that unit will not cycle so i replaced switch which is what control the burner and it was still doing the same thing so i replaced the burner but nothing same issue. Tested burner with a different switch from the range and worked switch that was sent was bad will need to reorder another infinite switch. Ordering part.; ordrng 2 WPW10434452 (Switch)s
We serviced a
FRIGIDAIRE RANGE GAS
Model FGF326WGSG
Near Aurora, OH 44202
Brian M
Job Details: 01/06/2022
Cc of no bake Found igniter to be weak Because of age customer wants to look at new stoves ; used 1 12400035 (IGNITER) from stock
We serviced a
KITCHENAID WALL OVEN
Model KODE900HSS00
Near Aurora, OH 44202
Brian M
Job Details: 01/06/2022
Cc light will not shut off in the upper oven Found switch reading open and will not close Needs switch because of switch malfunction it has burnt out the bulbs in upper and lower oven Needs bulbs as well Part not in stock office to schedule ; ordrng 1 W10883049 (latch-door) and 4 WPW10472384 (bulb-light)s
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2325TS0
Near Solon, OH 44139
Manny
Job Details: 01/06/2022
"Cc unit too warm in RC, also stated that a crack developed in the freezer, found some frost buildup on ceiling and ice on floor of FC and damper was covered in ice, noticed door gasket not expanding, steamed freezer and gasket, door closing right, removed ice from damper door and damper open. Freezer has a crack ordering epoxy repair kit.; ordrng 1 8201700 (repair kit)"
We serviced a
WHIRLPOOL WASHER
Model MHW5630HW2
Near Seven Hills, OH 44131
Marie V
Job Details: 01/06/2022
"Cc that the unit is shaking a lot when spinning. Added some clothes to unit, showed cust that a little more clothes are necessary to have a good balance on the drum. Took panel off and verify shocks, are good. Also locked the feet of the pedestal in place. Started a drain and spin with more clothes in it. It was a lot better, explain cust to put at least 6-7 bath towels on the unit and see how high it is and always load the unit with that amount of clothes that will reduce the shaking.Op test ok."
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Willowick, OH 44095
Corina B
Job Details: 01/06/2022
"CC that the clean light does not come on. Confirmed ran diag Fae2 vent wax motor, F9e1 not draining. Started a cycle, unit drained. Will need a new drain pump; ordrng 1 W11412291 (Drain pump)"
We serviced a
WHIRLPOOL ICEMAKER
Model MIM1554ZRS0
Near North Royalton, OH 44133
David R
Job Details: 01/06/2022
Customer noticed water enter unit and leak where reservoir is at. Found reservoir had crack. Customer wants ordered out and replaced. ; ordrng 1 W10837384 (Reservoir)
We serviced a
KITCHENAID RANGE
Model KFGD500EBS00
Near Euclid, OH 44132
Dan H
Job Details: 01/06/2022
"Part recieved is damaged (see pics), reordering valve; ordrng 1 WPW10546238 (Valve)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Olmsted Township, OH 44138
David R
Job Details: 01/06/2022
"Cc unit not making ice. Everything else is working. Took temps, 40 in FF and 2 in FZ. All items in FZ frozen. Was testing in diagnostics and unit cut off by itself 2 times and then finally came back on. Outlet checks fine. Found a little water under deli drawer. Could be causing shortage to power. Ordering main control and deli board. ; ordrng 1 WPW10675033 (Control) and 1 WPW10769076 (Deli control)"
We serviced a
CROSLEY WASHER
Model VAW3584GW1
Near Warrensville Heights, OH 44128
Manny
Job Details: 01/06/2022
"Cc unit no draining or spinning, ran diagnostics and found error code F8E1 for no fill /long fill, cleared error and set unit to auto test, noticed unit started draining b4 it got water in, found drain hose laying inside drain, elevated drain hose to sink attached rubber curve hose that customer provided to drain hose. Ran diagnostics cycle unit completed without any error. Opt test ok"
We serviced a
WHIRLPOOL DRYER
Model WED6620HC1
Near Cleveland, OH 44111
Angel
Job Details: 01/06/2022
Cc that unit is not powering on. Checked entitlements and unit is still under warranty through rent a center. Verified power and unit is receiving the 240vac also control is receiving 120vac made sure ui is receiving 13vdc from the control which it was called BJ to make sure I wasnt missing something else and BJ had me test the lid lock and motor and was good unit will need ui and BJ recommended me to replace control as well. Ordering parts.; ordrng 1 W11351728 (Ui) and 1 W11388022 (Control)
We serviced a
GE WALL OVEN
Model PT970SR2SS
Near Aurora, OH 44202
Brian M
Job Details: 01/06/2022
Cc bulb broke in fixtureRemoved old bulb and replaced using customer supplied bulb OP Test Ok
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Solon, OH 44139
Brian M
Job Details: 01/06/2022
Cc unit not working and smells Found pulley on motor broke and belt slipped Needs belt and motor ; ordrng 1 W11239857 (belt) and 1 W11026785 (motor-drve)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Garfield Heights, OH 44125
Marie V
Job Details: 01/06/2022
"Asked cust if unit is under warranty she said that she still paying for it at rent a center, called office I was told to tell cust that we need the information from the unit sent to our office to confirm that it still under warranty. Did not diag unit."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Willowick, OH 44095
Corina B
Job Details: 01/06/2022
"Unplugged the vent. Unit started a cycle. Ran diag Fae2 vent wax motor, f8e4 overfill float switch, fae5 F10E5 Diverter Leak Detected. Ran a calibration with the dent disconnected. Started running. Will need a new vent, gasket and deflector. Office to reschedule. ; ordrng 1 W11416460 (Vent) and 1 W11545539 (Gasket) and 1 W11545290 (Deflector)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300EWH04
Near Mentor, OH 44060
Dan H
Job Details: 01/06/2022
"Customer complaint that lettuce is freezing in fresh food section , fresh food section temperature between 41 and 43 degrees, nothing found frozen in fresh food section , air damper is working, unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAE02
Near North Ridgeville, OH 44039
David R
Job Details: 01/06/2022
"Cc unit not making ice. Found FF evap covered with ice. Service pointers cover seals. Found thermistor out of range. Icemaker has lost position error. Noise coking from damper. Ordering icemaker, seal, damper, fan with harness and control.**will need to steam all ice **schedule as 2 count** requesting double labor ; ordrng 1 W10739629 (Gasket) and 1 WPW10589837 (Control) and 1 WPW10248595 (Damper) and 1 W10633627 (Fan) and 1 WPW10277799 (Harness) and 1 WPW10764668 (Icemaker) and 1 W10612142 (Adapter kit)"
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2406NS9B
Near Maple Heights, OH 44137
Manny
Job Details: 01/06/2022
"Cc unit not draining, set unit to drain unit is draining, set unit to a normal cycle waiting till unit starts washing to drain it, set unit to drain unit is draining, removed filter to verify nothing was obstructing the drain port. Opt test ok unit is draining as designed"
We serviced a
JENN-AIR COOKTOP GAS
Model JGC1536ADS15
Near Cleveland, OH 44143
Jason N
Job Details: 01/06/2022
"Cc unit will sometimes keep clickingCustomer noticed when she cooks and sets wet pot lids on the unit, thats when it usually starts to act up, she turns unit off at breaker and waits a few hours then its fine. Unit is working as designed at this time. Advised customer that any moisture near burner heads or knobs can cause unit to intermittently spark due to the way the spark circuit works, and if moisture is introduced she would have to wait until the affected parts dry before unit will resume normal operation. Customer understands and will correct."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB533CZJZ00
Near Cleveland, OH 44113
Marie V
Job Details: 01/06/2022
"Took POP. Cc that the freezer is working but fresh food section is not. Confirmed. Took temps 60* fresh food and -2* on freezer, evaporator fan is not working. But also found condensation inside at the top could have been warm air entering and stopping the fan from operating. Advice to allow 24 hours to cool down. Op test ok; ordrng 1 W11369036 (Fan motor)"
We serviced a
JENN-AIR MICROWAVE
Model JMC2430DP01
Near Westlake, OH 44145
Angel
Job Details: 01/06/2022
"Cc that unit is displaying a F2E1 error code. Confirmed unit has a F2E1 stuck key unit will need ui replaced unit does not have warranty gave customer estimate and customers stated that he is going to jenn air to see if they can at least cover for parts.; ordrng 1 W11229663 (Console), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAW04
Near Mentor, OH 44060
Corina B
Job Details: 01/06/2022
"CC that the lights are flashing. Confirmed. Checked the door switches, good. Will need the lights.; ordrng 1 WPW10515058 (Light) and 2 WPW10515057 (Light)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHV00
Near North Ridgeville, OH 44039
David R
Job Details: 01/06/2022
"Cc unit took 2 days after replacing icemaker in December and worked for about a week and a half. Checked hinge and looks like wires might be getting cut through, causing electrical short. Also water line is frozen, getting voltage but door heater not coming on. Will need door. Ordering door and icemkaer as well. ** requesting double labor ; ordrng 1 LW11026428 (Left door black stainless) and 1 W10873791 (Icemaker)"
We serviced a
KITCHENAID DISHWASHER
Model KUDC10FXSS3
Near Brecksville, OH 44141
Manny
Job Details: 01/06/2022
"Replaced dispenser, ran diagnostics cycle no leaks opt test ok."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FG4H2272UF
Near Chardon, OH 44024
Brian M
Job Details: 01/06/2022
Cc no ice Found during test 56 icemaker fill test water just goes directly to drain pan Called Frigidaire non repairable file
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Lakewood, OH 44107
Marie V
Job Details: 01/06/2022
"Cc that when the unit goes to a spin cycle it walks and shuts off. Ran diag found error code F8E5 off balance load detected. Ran auto test pass. Added some clothes to the unit and got them wet and ran drain and spin. Pass. Explain cust that they can load them unit with the prefect amount of clothes or less and it can still go off balance because clothes moves around while cleaning. Pushed down on basket, it bounced once, shock are good. Also I put the clothes all in one side and put it on high speed spin, unit started shaking a lot and cust said this is how it does, explain that I set the unit off balance to show him that is the clothes inside not the unit, if clothes goes on one side they have to rearrange it. Unit is working as designed.Op test ok"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH78019HZ
Near Sheffield Lake, OH 44054
Angel
Job Details: 01/06/2022
Cc that they were trying to install unit and a bracket fell and sparked so they unplugged it. Verified and found that the bracket thats on top where the screw that holds up the unit goes fell i opened up unit reinstalled bracket made sure everything else was good reinstalled the unit itself and tested it. Opt test ok. Explained to customer to not over tightened next time so that this issue will not happen again.
We serviced a
FRIGIDAIRE OTR MICROWAVE
Model Fgmv176ntf
Near Mentor, OH 44060
Corina B
Job Details: 01/06/2022
"CC that the unit stopped working. Confirmed. Found the door switch bracket loose. The fuse to the power supply board open. Replaced the fuse. Tested several times, did not trip the fuse. Opt test ok ; used 1 W10138793 (FUSE, MICROWAVE) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ05
Near Fairport Harbor, OH 44077
Dan H
Job Details: 01/06/2022
"Customer complaint that water filter is stuck, confirmed, found filter head mount snapped off, unit needs new water filter head mounting plate; ordrng 1 WP67001668 (Plate)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Willoughby, OH 44094
Corina B
Job Details: 01/05/2022
"CC that the unit is loud when dispensing the ice. Confirmed. Checked the ice cubes, good. Checked the ausgor motor without ice, good. Re inserted the ice bin. No abnormal noise. Advised cust to empty the bin every 7-10 days. Opt test ok"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0ES
Near Willoughby, OH 44094
Corina B
Job Details: 01/05/2022
Replaced the switch. Opt test ok
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Fairview Park, OH 44126
Manny
Job Details: 01/05/2022
"Cc unit is leaking every time we used it, ran diagnostics cycle, unit completed cycle with no leaks, fill unit and tilted back to see if any water is coming out of the bottom, no water, floor is soaked there is a trail of water coming from inside a cabinet with a sink, opened the cabinet and theres is where the water is coming from. Unit is working as designed, advise customer to call plumber to fix leak, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV01
Near North Royalton, OH 44133
David R
Job Details: 01/05/2022
"Cc unit not making ice. Found ice maker arm up in off position. Put down to turn on. Cycled and called for water, good. Op test ok."
We serviced a
MAYTAG WASHER
Model MVW6230RHW0
Near Mentor, OH 44060
Dan H
Job Details: 01/05/2022
"Customer complaint that unit is not agitating, ran diagnostics found f0e3(over loaded) error code, ran manual test cycle, unit agitates and spins, belt starting to squeal during spin cycle, installed new belt, op test good"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Mentor, OH 44060
Dan H
Job Details: 01/05/2022
"Customer complaint that unit is not cleaning dishes, found lower spray arm broken off, unable to reinstall, unit needs new lower spray arm, customer will install ; ordrng 1 W11550888 (Spray arm)"
We serviced a
GE DISHWASHER
Model GDF610PSJ5SS
Near Willoughby, OH 44094
Corina B
Job Details: 01/05/2022
"CC that the unit will start if you unplug the unit. Checked the cord, good. Found wires chewed. Will need a new harness and control ; ordrng 1 WD21X24901 (Control) and 1 WD21X21690 (Harness) and 1 WD21X23856 (Harness), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDB00
Near Cleveland, OH 44115
Jason N
Job Details: 01/05/2022
"Cc unit not coolingFound unit at room temperature. Checked frost pattern on evaporator. No frost pattern. Unit has refrigerant leak. Will needs sealed sealed system repair at recharge. Evaporator not showing in stock at Marcone, office to contact customer with next service date. ; ordrng 1 W10836706 (Evaporator) and 1 W10843121 (Filter drier)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS01
Near North Royalton, OH 44133
Marie V
Job Details: 01/05/2022
"Verify pressure in unit had 0. Added 145 psi of nitrogen couldnt find a leak called tech line Leon separate the line at the heat loop if found a leak is non reparable. could not find the leak at the heat loop either, will order Orion boar because compressor did not came with it, without it cant complete repair. ; ordrng 1 W11336586 (Orion board)"
We serviced a
ELECTROLUX WASHER
Model EIFLS55IIW0
Near Highland Heights, OH 44143
Corina B
Job Details: 01/05/2022
"CC that the rinse cycle does not turn off. Started a rinse cycle, filled and stopped. Will need a new valve.; ordrng 1 134964020 (Dispenser), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near North Olmsted, OH 44070
Manny
Job Details: 01/05/2022
"Replaced heater, ran diagnostics cycle opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFX2876DRM02
Near Westlake, OH 44145
Manny
Job Details: 01/05/2022
"Cc unit not cool in RC. Found evap cover full of frost, steamed (45 mins to steamed) found damper motor completely rusted out and wont go to close position and retainer foam seems to have melted , evap fan is a little noisy and evap thermistor is open,; ordrng 1 W11087438 (motor-evap) and 1 WPW10248595 (control damper) and 1 W11225849 (retainer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KSF26C4XYY03
Near Rocky River, OH 44116
Manny
Job Details: 01/05/2022
"Replaced diffuser, ran test mode activated damper motor multiple times, opt test ok"
We serviced a
WHIRLPOOL WASHER
Model MHW5630HW2
Near Lakewood, OH 44107
Jason N
Job Details: 01/05/2022
"Cc unit smells bad and doesnt clean all the time. Ran auto test, all functions passed. Did not notice any foul odor from unit at this time. Advised customer run clean washer cycles on occasion. Unit is operating as designed at this time."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAB00
Near South Euclid, OH 44121
Corina B
Job Details: 01/05/2022
Replaced the drain pan. Opt test ok
We serviced a
FRIGIDAIRE DISHWASHER
Model TH11247289
Near Fairview Park, OH 44126
Manny
Job Details: 01/05/2022
"Replaced listed parts and leveled unit, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Cleveland, OH 44102
Jason N
Job Details: 01/05/2022
"Cc unit lights lights not working right and sometimes no iceCustomer stated ice does not come out sometimes, has to fix something in the container. Found ice in ice container, iced does dispense. Pulled container, found auger coupling on end on container wore down. Unit needs ice container and auger impeller. Found right side door switch is broken, interior light will only come on when left side door is open. Unit needs door switch. ; ordrng 1 W11396033 (Door switch) and 1 W11185686 (Ice container) and 1 WP63052-2 (Auger impeller)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Cleveland, OH 44135
Manny
Job Details: 01/05/2022
"Cc unit not heating, checked all components and all operational, replaced thermal cutoff, ordering push to start switch ; ordrng 1 WPW10117655 (relay-pts)"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519HZ06
Near Parma, OH 44134
David R
Job Details: 01/05/2022
"Cc unit when started will click a couple times and not start. Clicking coming from control or door switches. Good light not working. Ordering control, switches, light and socket ; ordrng 1 W11342846 (Control) and 1 8206232 (Bulb) and 1 W10210871 (Socket) and 1 W11244490 (Interlock)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS4
Near Kent, OH 44240
Brian M
Job Details: 01/05/2022
"Cc unit not getting water Found unit getting water but sump assembly just humming Needs sump ; ordrng 1 W11085683 (pump&motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MEDC465HW0
Near Streetsboro, OH 44241
Brian M
Job Details: 01/05/2022
Complaint timer does not move Hooked up to power let run for about 20 min timer moved OP Test Ok
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near Maple Heights, OH 44137
Brian M
Job Details: 01/05/2022
Cc no tumble Found motor weak will spin if helped Needs motor and blower ; ordrng 1 279827 (motor!dryer) and 1 WP694089 (wheel)
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Middleburg Heights, OH 44130
Angel
Job Details: 01/05/2022
Cc that unit is grinding. Verified underneath washer and found oil splattered all around will need gearcase and slider replaced. Gave customer estimate and said that they rather buy a new one with warranty. Charged service service call.; ordrng 1 W11455453 (Gearcase) and 1 W10734521 (Slider)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM00
Near Parma, OH 44134
David R
Job Details: 01/05/2022
"Replaced deli control, harness, seal. Steamed all ice, steamed water lines for ice maker. All components are running, unit is functioning as normal. No other parts needed. Op test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Mentor, OH 44060
Dan H
Job Details: 01/05/2022
"Installed new door, op test good"
We serviced a
WHIRLPOOL RANGE
Model RS385PCBW0
Near Mentor, OH 44060
Dan H
Job Details: 01/05/2022
"Customer complaint that unit only heats to 125 degrees then shuts off, confirmed, oven temperature sensor is good, unit needs new control, part is no longer available ; ordrng 1 4389570 (Cntrl)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHW05
Near Cleveland, OH 44105
Brian M
Job Details: 01/05/2022
Installed filter head OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Mentor, OH 44060
Dan H
Job Details: 01/05/2022
"Installed new coupler and ice bin, op test good"
We serviced a
JENN-AIR DISHWASHER
Model JDTSS246GM0
Near Westlake, OH 44145
Angel
Job Details: 01/05/2022
Cc that unit is leaking from drain hose. Verified and found that drain hose had multiple holes on it. Removed unit and replaced drain hose tested unit and no leaks. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ00
Near Parma, OH 44134
David R
Job Details: 01/05/2022
"Cc unit not making ice. Found wires cut through. Customer paid SVC only, do not order parts. ; ordrng 1 LW11089000 (Door left stainless), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
WHIRLPOOL RANGE
Model MGR6600FW2
Near Cleveland, OH 44122
Brian M
Job Details: 01/05/2022
Ran entitlement in warranty Cc unit not baking Found unit just clicking Added ground strap Ran test bake to 350 Advised to watch
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM04
Near Painesville, OH 44077
Dan H
Job Details: 01/05/2022
"Installed new led module and door gaskets, op test good"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Bay Village, OH 44140
Angel
Job Details: 01/05/2022
Cc that unit is not washing clothes. Ran diagnostics and found that it is not agitating. Replaced shifter ran calibration and auto test. Opt test ok.; used 1 W10913953 (ACTUATOR) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Chagrin Falls, OH 44022
Brian M
Job Details: 01/05/2022
Cc leds out Found led pulled off and harness stuck in cavity can not get harness pulled down Called whirlpool non repairable
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM01
Near Middleburg Heights, OH 44130
David R
Job Details: 01/05/2022
Cc unit not dispensing ice. Found wires at bottom of door cut through. Will need new door. Damper diffuser getting loud. Ordering door and diffuser. Let customer know that door will take weeks to get shipped out.** requesting double labor ; ordrng 1 LW10691266 (Door stainless left) and 1 W11164593 (Diffuser)
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Roaming Shores, OH 44084
Dan H
Job Details: 01/05/2022
"Installed new user interface, op test good"
We serviced a
JENN-AIR WALL OVEN
Model JJW3830DP01
Near Avon Lake, OH 44012
Angel
Job Details: 01/05/2022
Cc that unit is still having the problem where unit shuts off and they would have to reset it to work. Verified that the wires in the junction box were not loose but they were good ran diagnostics and found error code F6E0 UI lost contact. I called whirlpool techline spoke Bruce with explained issue and said that if unit is still having same issue and has the error code for the UI to replace the harness from the UI to the control board. Ordering UI harness ; ordrng 1 W10575307 (Harness)
We serviced a
KENMORE DRYER
Model 1106732600
Near Solon, OH 44139
Brian M
Job Details: 01/05/2022
Cc unit will not start Found door switch broken Replaced using truck stock OP Test Ok ; used 1 WPW10569603 (DOOR SWTCH) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYY02
Near Cleveland Heights, OH 44106
Corina B
Job Details: 01/05/2022
"CC that there is water leaking into the ff section. Confirmed. Found the drain hose, clogged with rust. Cleared drain hose out. Found the drain pan with a lot of rust and holes. The light in the ff section is out. Will need a new drain pan and light; ordrng 1 W11162078 (Drain pan) and 1 W11130208 (Light)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Austinburg, OH 44010
Dan H
Job Details: 01/05/2022
"Installed new rear led module in ice box, op test good"
We serviced a
GE REFRIGERATOR
Model GSE25HMHBHES
Near North Ridgeville, OH 44039
David R
Job Details: 01/05/2022
"Cc unit temp is freezing some FF items and noise in FZ. Could be related problems. Found the grommet part on FZ fan loose tightened with pliers and put back in place, no noise. Also up temp to 40 in FF and 1 FZ. Customer to monitor. Op test ok."
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Avon Lake, OH 44012
Angel
Job Details: 01/05/2022
Cc that hot water line is leaking. Verified and found that the valve was stripped so i replaced with the new one also checked seal on hose flipped it around and retightened tested to make sure it wont leak. Opt test ok.
We serviced a
MAYTAG REFRIGERATOR
Model MFD2561HES
Near Solon, OH 44139
Brian M
Job Details: 01/05/2022
Installed diffuser OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near North Ridgeville, OH 44039
David R
Job Details: 01/05/2022
"Customer had POP, took pics. Cc unit light behind all options not coming on, display screen works. Ordering UI. ; ordrng 1 W11478519 (UI)"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Cleveland, OH 44122
Jason N
Job Details: 01/05/2022
"Cc unit not working Customer stated the unit will not let him select options on the touch panel, will only beep. Ran diagnostics, found codes f5e1 for lid switch fault. Replaced lid latch assembly using truck stock part. Ran auto test and calibration. Op test good. ; used 1 W10810403 (LID LATCH) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HBS00
Near North Ridgeville, OH 44039
David R
Job Details: 01/05/2022
"Replaced FZ light, tested, all lights good. Op test ok."
We serviced a
GE RANGE
Model PGB995SET2SS
Near Madison, OH 44057
Dan H
Job Details: 01/05/2022
"Customer complaint that neither upper or lower oven are heating, Confirmed found igniters weak, unit needs new upper and lower igniters; ordrng 1 WB13X25263 (Igniter) and 1 WB13X25262 (Igniter), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED4800BQ1
Near Chagrin Falls, OH 44022
Brian M
Job Details: 01/05/2022
Cc things seem to be hotter Ran unit on timed dry on high heat Temped exhaust heat at 146 let run for several cyclings no issue observed at this time Advised to watch
We serviced a
WHIRLPOOL MICROWAVE
Model CAE2795FQ1
Near Sheffield Lake, OH 44054
Angel
Job Details: 01/05/2022
Replaced control and water valve ran calibration and auto test. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Cleveland, OH 44135
Manny
Job Details: 01/05/2022
"Cc dispenser door not opening and goop like substance coming out of console, removed door panel and removed UI to see where goop is coming from, goop seem to be a spillover and got between door panel and Console. Replaced dispenser ran diagnostics cycle, opt test ok"
We serviced a
WHIRLPOOL WASHER
Model MVWB765FC3
Near Willowick, OH 44095
Corina B
Job Details: 01/05/2022
"Replaced the gear case, clutch, stator, rotor, slide and agitator. Ran a calibration. Started a rinse and spin. Opt test ok"
We serviced a
JENN-AIR RANGE
Model JER8885RAS1
Near Westlake, OH 44145
Marie V
Job Details: 01/05/2022
"Replaced switch, op test no. Called bj element is getting power, found that element is open. Will need to be replaced.; ordrng 1 W10823692 (Element)"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model GMH6185XVS2
Near Amherst, OH 44001
Marie V
Job Details: 01/05/2022
Cleaned all grease from unit. Replaced control and tested unit. Op test okBrought core for return