Service History 740

We serviced a
WFG540H0ES1 WHIRLPOOL
Model RANGE
Near Avon, OH 44011
Paul H.
Job Details: 08/16/2017
Replaced trim piece, tested by opening and closing door a few times, op test ok.; Job Cmpltd,
We serviced a
KFIS25XVMS25 KITCHENAID
Model REFRIGERATOR
Near Westlake, OH 44145
Paul H.
Job Details: 08/16/2017
Replaced board and programmed, op test ok;
We serviced a
WRT311FZDW00 whirlpool
Model refrigerator
Near Cleveland, OH 44126
Paul H.
Job Details: 08/16/2017
Replaced toe panel, had to fight to get it on, clips were slightly warped but I was able to bend them back, op test ok.; Job Cmpltd,
We serviced a
KFIS29BBMS00 kitchenaid
Model refrigerator
Near Strongsville, OH 44136
Chad P.
Job Details: 08/16/2017
Found unit has old style evap. No ice. Ice ball on evap. No cooiling error code on i.m. Needs ff evap replaced. S code coves repair. Cfc. Big job. Cfc tech only. 3 job count.
We serviced a
WFW94HEXW1 whirlpool
Model washer
Near Strongsville, OH 44136
Chad P.
Job Details: 08/16/2017
water very slow to fill causing long fill fault. Removed line. No debris on screen. Pressure and flow to unit is good. Needs valve replaced. Cust will be thinking on repair.
We serviced a
WTW7300DW1 WHIRLPOOL
Model WASHER
Near Maple Heights, OH 44137
Chris H.
Job Details: 08/16/2017
Customer complaint that unit destroyed a rubber back rug, advised customer not to wash rubber back rugs in unit, unit completed its service cycle, no further issues discovered, unit is operating as designed ; Job Cmpltd
We serviced a
MFT2776DEE02 MAYTAG
Model REFRIGERATOR
Near Timberlake, OH 44095
Corina B
Job Details: 08/16/2017
CC that the fz is not freezing. Fz 75 ff 54 removed the fz cover no frost on the fz evap and fan is not running. Ff evap is frosted. Ran step 4 to see the frost pattern on the fz evap. Cust pulled unit out, tight spot. Checked to see if the 3 way valve is plugged in. Found frost on the suction tube. Ran diag found the ff thermistor is open. Will need a new thermistor. Called BB to order part. ; ordrng 1 W11033168 (HARNESS), schdld next appmnt for 8/24 THU
We serviced a
WED9150WW1 whirlpool
Model dryer
Near Painesville, OH 44077
Jeff M
Job Details: 08/16/2017
The dryer is squeaking I found the idler pulley and two of the rollers worn out needs the dryer repair kit which comes with a new idler pulley 4 rollers and the belt; ordrng 1 4392067 (dryer repair kit),
We serviced a
SXDE25JBL AMANA
Model REFRIGERATOR
Near Garfield Heights, OH 44125
Chris H.
Job Details: 08/16/2017
Customer complaint that unit is not making ice, and water has filled the freezer, found icemaker fill tube disconnected, when icemaker cycle water is just pouring into the freezer, reattached fill tube, op test good ; Job Cmpltd
We serviced a
JDB8200AWP1 KITCHENAID
Model DISHWASHER
Near Brecksville, OH 44141
Chris H.
Job Details: 08/16/2017
Customer complaint that unit is leaking, started unit on normal wash, unit is leaking from the diverter valve grommet, qouted customer, ordering part ; ordrng 1 WPW10195677 (grommet), schdld next appmnt for 8/25 FR
We serviced a
FFHS2611LWKA FRIGIDAIRE
Model REFRIGERATOR
Near Parma Heights, OH 44130
Jessica Shreve
Job Details: 08/16/2017
Customer complaint that unit dispenses water slowly, found fill valve barely opening, unit needs new fill valve, customer will contact us about return date, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line ; ordrng 1 242252702 (VALVE), schdld next appmnt for 8/24 THU
We serviced a
ART104TFDW01 AMANA
Model REFRIGERATOR
Near Parma Heights, OH 44130
Dan H
Job Details: 08/16/2017
Customer complaint that unit is not cooling properly, fresh food section temperature at 48 degrees, freezer section temperature at 14 degrees, unit set on coldest setting, evaporator fan is running, compressor is running, good frost pattern on evaporator, unit needs new thermostat; ordrng 1 W10839843 (TSTAT), schdld next appmnt for 8/25 FR
We serviced a
AGG222VDW0 AMANA
Model RANGE
Near Geneva-on-the-Lake, OH 44041
Jeff M
Job Details: 08/16/2017
The units thermostat is sticking closed. Which is allowing the unit too. Constantly sun power to the igniter needs a new thermostat estimate only; ordrng 1 WPW10641988 (THERSTAT),
We serviced a
LXR9245EQ0 whirlpool
Model washer
Near Olmsted Township, OH 44138
Paul H.
Job Details: 08/16/2017
Part was received damaged, need to reorder; ordrng 1 285805 (water valve),
We serviced a
WRF757SDEM01 WHIRLPOOL
Model REFRIGERATOR
Near Elyria, OH 44035
Paul H.
Job Details: 08/16/2017
Replaced UI and harness, appears to be functioning fine.; Job Cmpltd,
We serviced a
JMW2427DS00 JENNAIRE
Model MICRO-OVEN
Near Mentor, OH 44060
Jeff M
Job Details: 08/16/2017
, Display was not working I turn the power off turn the power back on unit tested good also did a control reset; Job Cmpltd
We serviced a
KDFE104DSS4 kitchenaid
Model dishwasher
Near North Royalton, OH 44133
Chad P.
Job Details: 08/16/2017
Found plug left in garbage disposal. Removed, op test ok. One time courtesy call. ; Job Cmpltd,
We serviced a
WRX988SIBM03 whirlpool
Model refrigerator
Near North Royalton, OH 44133
Chad P.
Job Details: 08/16/2017
Found upper right corner not sealing on freeZer door. Replaced gasket. Op test no good. Same effect. Measured door found doors mounting screws installed wrong. Measures 1/4 in off. Door sitting to the left to far causing door seal issue. Needs doos replaced. Advised it will take time for door to come in. ; ordrng 1 LW10547320 (dor-fip ss), saved tckt [SdLink\295935a.png], saved tckt [SdLink
We serviced a
MVWC400XW3 MAYTAG
Model WASHER
Near Bedford Heights, OH 44146
Chris H.
Job Details: 08/16/2017
Customer complaint that unit is loud during spin cycle, spun basket by hand, bearings have failed, started to remove inner basket, unable to remove inner basket, needs gearcase, inner and outter tubs and drain filter, spoke with gs ordering part ; ordrng 1 W10324648 (tub-outer) and 1 W10324650 (basket) and 1 W11035204 (GEARCASE) and 1 WPW10215093 (filter), schdld next appmnt for 8/24 THU
We serviced a
GHWN5250D0WS GE
Model WASHER
Near Painesville, OH 44077
Corina B
Job Details: 08/16/2017
Replaced parts listed. Programmed main control. Ran a normal cycle, agitated, then ran a drainand spin. Found the lid switch was cut and the orange and yellow wires were taped together. Optest ok. ; Job Cmpltd
We serviced a
WRS325FDAM04 WHIRLPOOL
Model REFRIGERATOR
Near Oakwood Village, OH 44146
Chris H.
Job Details: 08/16/2017
Installed new hinge and cam, op test good; Job Cmpltd
We serviced a
MGR8700DS3 MAYTAG
Model RANGE
Near Parma, OH 44134
Dan H
Job Details: 08/16/2017
Customer complaint that oven is not reaching set temperature, ran diagnostics, no error codes found, started bake for 350 degrees and waited 20-25 minutes for preheat, temperature after preheat at 320 degrees, adjusted temperature offset up 30 degrees, op test good ; Job Cmpltd
We serviced a
JFC2089HES JENN-AIR
Model REFRIGERATOR
Near Beachwood, OH 44122
Dan H
Job Details: 08/16/2017
Installed new control and thermistor, op test good ; Job Cmpltd
We serviced a
TGS326RD0 WHIRLPOOL
Model RANGE
Near Cleveland Heights, OH 44121
Dan H
Job Details: 08/16/2017
Installed new ignitor and burner bases, op test good ; Job Cmpltd
We serviced a
KRFC302EPA00 KITCHENAID
Model REFRIGERATOR
Near Broadview Heights, OH 44147
Chad P.
Job Details: 08/16/2017
Unit is not at this address. Customer has a second residence and it was already fixed by a different company. ; Job Cmpltd
We serviced a
MFF2258FEZ01 MAYTAG
Model REFRIGERATOR
Near Lorain, OH 44052
Paul H.
Job Details: 08/16/2017
Two issues, first is noise, ran damper test to see if that is what customer has been hearing, this was not the sound that has been heard, upon exiting diagnostics, compressor kicked on, customer said that was the sound, when it started sound was well within normal range, explained to customer, second issue is deli drawer flap coming off, pulled end caps and installed washers, tested by opening and closing a few times, op test ok.; Job Cmpltd,
We serviced a
KSRG25FVMT00 KITCHENAID
Model REFRIGERATOR
Near Lorain, OH 44052
Paul H.
Job Details: 08/16/2017
Found air migration in FC again, this time culprit is FC gasket, torn, ordering a replacement, also due to migration and buildup, ice has torn bin, ordeing as well; ordrng 1 W10136735 (door gasket) and 1 WP2317273 (ice-contnr),
We serviced a
WET4027EW0 WHIRLPOOL
Model WASHER
Near Rome Township, OH 44084
Jeff M
Job Details: 08/16/2017
Unfortunately upon my arrival the washer was filling in the cold and hot unit tested good; Job Cmpltd,
We serviced a
WFW9500TC01 WHIRLPOOL
Model WASHER
Near Concord Township, OH 44077
Jeff M
Job Details: 08/16/2017
The unit was lock in place i was able to free the inner drum found that the bearings are gone the inner tub has a lot of play. Needs rebuilt also ordering nut and pulley i was unable too remove the last one ; ordrng 1 8182312 (FRONT TUB) and 1 W10772614 (REAR T) and 1 WP8182650 (PULLEY) and 1 WPW10250573 (BASKET) and 1 WPW10283361 (NUT)
We serviced a
GHWS3605F0RR GE
Model WASHER
Near North Royalton, OH 44133
Chad P.
Job Details: 08/16/2017
Found unit leaking through disp door down the front of the unit. Found disp handle cracked causing it to improperly mount. Needs disp and handle replaced. Also, knob is broken. Needs knob replaced also. ; ordrng 1 WH01X10748 (knob rubber asm) and 1 WH47X10033 (drawer body dispense) and 1 WH47X10048 (door dispenser asm),
We serviced a
WRT771RWYW01 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44119
Corina B
Job Details: 08/16/2017
CC that there is frost, ice and the im is not working. Found the fz door was not hitting the door frame. Leveled the unit, siliconed the fz frame. Tried jumpering the im, did not move. Is getting 120v to the im. Replaced the im from t/s. Found the drain tube was clogged, steamed the drain tube out. Optest ok. ; used 1 4317943 (ICEMAKER 12359) from stock, Job Cmpltd
We serviced a
MVWB835DW1 WHIRLPOOL
Model WASHER
Near Eastlake, OH 44095
Corina B
Job Details: 08/16/2017
CC that the clothes are coming out wet, the buzzer is not working and there is detergent still on the clothes. Ran diag F0E3 overload, F0E5 off balance load. Cleared codes. Advised cust to use 1-2 tablespoons of detergent, 6-8 bath towels equals 1 load and to run an extra rinse. Showed cust how to adjust the audio level. Ran test 51 auto test and test 52 calibration test. Optest ok. ; Job Cmpltd
We serviced a
GI6SARXXF04 WHIRLPOOL
Model REFRIGERATOR
Near Broadview Heights, OH 44147
Chris H.
Job Details: 08/16/2017
Installed dual valve, steamed out icemaker fill tube, customer to monitor; Job Cmpltd
We serviced a
IBMS1455DS00 IKEA
Model MICROWAVE
Near North Royalton, OH 44133
Chris H.
Job Details: 08/16/2017
Customer complaint that units buttons are not responding, found button is broken internally, unit needs a new control and button holder, spoke with gs ordering part ; ordrng 1 W10770413 (cntrl-elec) and 1 W11116990 (BUTTON HOLDER), schdld next appmnt for 8/23 WED
We serviced a
MAV7600AWQ WHIRLPOOL
Model WASHER
Near Strongsville, OH 44136
Chris H.
Job Details: 08/15/2017
Customer complaint that unit is not spinning, found thrust bearing retainer broken has caused damaged to pulley, unit needs a new thrust bearing,spoke with gs ordering part ; ordrng 1 12002213 (cam pulley kit), schdld next appmnt for 8/24 THU
We serviced a
KUDS35FXSS9 KITCHENAID
Model DISHWASHER
Near Chester Township, OH 44026
Dan H
Job Details: 08/15/2017
Customer complaint that unit caught fire, unit is outside and disassembled(see pics), found control burned and melted wire harness and user interface (see pics), found drain hose cracked, door links snapped unit needs new control, wire harness, drain hose, door links, and user interface ; ordrng 1 8194001 (LINK) and 1 8269144A (HOSE ) and 1 W10479761 (CNTRL) and 1 W10871221 (HARNESS) and 1 WPW10481125 (user interface), schdld next appmnt for 8/23 WED
We serviced a
FGHS2631PF4A FRIGIDAIRE
Model REFRIGERTOR
Near Cleveland, OH 44110
Corina B
Job Details: 08/15/2017
Replaced parts listed. Filled i/m. Optest ok. ; Job Cmpltd
We serviced a
MVWB835DW0 MAYTAG
Model WASHER
Near Parma Heights, OH 44130
Chris H.
Job Details: 08/15/2017
Customer complaint that unit is leaking, no evidence of a leak or traces of water found, filled unit observed, drained unit, no leaks found, unable to duplicate issue, unit is operating as designed ; Job Cmpltd
We serviced a
WRF767SDEM01 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44139
Dan H
Job Details: 08/15/2017
Installed new valve, op test good ; Job Cmpltd
We serviced a
WFC7500VW2 WHILPOOL
Model WASHER
Near WARRENSVL HTS, OH 44122
Dan H
Job Details: 08/15/2017
Customer complaint that unit is not starting, ran drain and spin cycle, door locked unit spun, started normal wash cycle, door locked, unit filled and advanced to wash cycle, unit is operating as designed ; Job Cmpltd
We serviced a
GR2SHKXMS01 WHIRLPOOL
Model REFRIGERATOR
Near Avon Lake, OH 44012
Paul H.
Job Details: 08/15/2017
Right rear roller is broken, also concerned with a leak, determined leak to be at the supply valve, will need to have a plumber correct, for roller needs replaced, quoted, will call office to pay and setup return visit; ordrng 1 WPW10475495 (roller-cab 18.51)
We serviced a
NTW4516FW1 AMANA
Model WASHER
Near Cleveland, OH 44105
Dan H
Job Details: 08/15/2017
Customer complaint that unit is not draining, tub full of mulky water, removed water, found debris in pump as well as what appeared to be concrete dust in the drain tube, completed service cycle, op test good ; Job Cmpltd
We serviced a
KOCE500EBS05 KITCHENAID
Model MICROWAVE
Near Kirtland, OH 44094
Jeff M
Job Details: 08/15/2017
I found that the assembly cooling fan was rubbing against the cabinet I managed to lift the fan up away from the Cabinet unit tested good; Job Cmpltd,
We serviced a
WSF26C3EXF01 WHIRLPOOL
Model REFRIGERATOR
Near Mayfield Heights, OH 44124
Corina B
Job Details: 08/15/2017
CC that the when dispensing water the water keaks from inside the ff. Removed the filter cover found the water lines going into the filter are cracked by the john guest fitting. Will need to replace the water lines going to the filter. Called GS to order parts. Cust said they can install. ; ordrng 1 WPW10279882 (tube-water) and 1 WPW10279884 (tube-water)
We serviced a
KSSO42QTX02 KITCHENAID
Model REFRIGERATOR
Near Lyndhurst, OH 44124
Dan H
Job Details: 08/15/2017
Customer complaint that unit leaks from dispenser after filter replacement, found ice door not sealing, ice door motor is not closing ice door, ice door motor is recieving power, unit needs new ice door motor and ice door; ordrng 1 WP2180353 (ICE DOOR) and 1 WPW10205979 (MOTOR), schdld next appmnt for 8/23 WED
We serviced a
WTW7040DW1 WHIRLPOOL
Model WASHER
Near Lakewood, OH 44107
Paul H.
Job Details: 08/15/2017
Rotor is rubbing drain pan on heavy loads, fits pointer W10828881, adjusted feet, should resolve issue.; Job Cmpltd
We serviced a
MHW5500FW0 WHIRLPOOL
Model WASHER
Near Westlake, OH 44145
Paul H.
Job Details: 08/15/2017
Replaced drain pump, ran test cycle, op test ok.; Job Cmpltd
We serviced a
KSRV22FVWH02 KITCHENAID
Model REFRIGERATOR
Near Mayfield Heights, OH 44124
Corina B
Job Details: 08/15/2017
CC that there is oil dripping on the floor. Ff 41 fz 3 found an oil inside the door gasket dripping onto the floor. Wiped the oil out. Optest ok
We serviced a
GHWS3600F0WW GE
Model WASHER
Near Avon, OH 44011
Paul H.
Job Details: 08/15/2017
CC leaking from door area, cleaned some residue and hair off of door, started a cycle and observed, no leaks observed, op test ok.; Job Cmpltd,
We serviced a
JEC9530ADS JENN-AIR
Model COOK TOP
Near Moreland Hills, OH 44022
Corina B
Job Details: 08/15/2017
Cust left for 10-15min. Could not sign disclaimer. Cooktop glued in place, no screws holding the cooktop in place.. When using putty knife the cooktop cracked. Brought parts back for return
We serviced a
WDT720PADH2 WHIRLPOOL
Model DISHWASHER
Near North Ridgeville, OH 44039
Paul H.
Job Details: 08/15/2017
Replaced adjusters and tested, op test ok.; Job Cmpltd,
Near Novelty, OH 44072
Corina B
Job Details: 08/15/2017
KODE500ESS02 KITCHENAID WALL OVCC that the oven keeps getting an error code f2e1. Ran diag f2e1 internal Stuck/Shorted key f1e0 internal Oven user interface failure, pulled unit out, checked that j1 is connected, it is. Will need a new keypad. Checked the ground wire, will need
We serviced a
WFG505M0BW1 WHIRLPOOL
Model RANGE
Near Maple Heights, OH 44137
Chris H.
Job Details: 08/15/2017
Customer complaint that units cooktop has flaws such as paint has chipped off the corner, damage appears to be from instulation as dent is on this side as well, unit needs a new cooktop and touch up paint,spoke with gs ordering part,ms showing non exsitent in marcone called mike; ordrng 1 72017 (touchup wht) and 1 WPW10527865 (cooktop WHITE), schdld next appmnt for 8/23 WED
We serviced a
KRFF507ESS01 KITCHENAID
Model REFRIGERATOR
Near Fairview Park, OH 44126
Paul H.
Job Details: 08/15/2017
RC defrost issue, needs harness/fan/thermistor, ordering; ordrng 1 W11033168 (HARNESS)
We serviced a
WRF535SMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Maple Heights, OH 44137
Chris H.
Job Details: 08/15/2017
Customer complaint that unit is. Ot making ice, icemaker is shut off, turned i/m on it cycle, did not receive anywate, found unit is not receiving water, customer also has bullet peircing suppl valve, explained the flood hazard associated with this item, customer needs a plumber to replace valve and check water supply to unit, u it operates as designed ; Job Cmpltd
We serviced a
KUDS35FXSSA KITCHENAID
Model DISHWASHER
Near North Olmsted, OH 44070
Paul H.
Job Details: 08/15/2017
Main board shorted out, fused connectors to board, will need board, harness, and UI to repair; ordrng 1 W10479761 (cntrl-elec) and 1 W10871221 (harns-wire) and 1 WPW10481125 (panel-cntl),
We serviced a
KOSC504ESS00 KITCHENAID
Model RANGE
Near Lyndhurst, OH 44124
Dan H
Job Details: 08/15/2017
Customer complaint that oven temperature is too hot, started bake for 350 and wait 20-25 minutes for preheat, temperature aftrper pre heat is 341 degrees, unit is operating as designed ; Job Cmpltd
We serviced a
KODE500ESS02 WHIRLPOOL
Model WALL OVEN
Near Beachwood, OH 44122
Dan H
Job Details: 08/15/2017
Installed new user interface, op test good ; Job Cmpltd
We serviced a
KODE500ESS02 KITCHENAID
Model WALL OVEN
Near Mentor, OH 44060
Jeff M
Job Details: 08/15/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
WRF555SDFZ01 WHIRLPOOL
Model REFRIGERATOR
Near Painesville Township, OH 44077
Jeff M
Job Details: 08/15/2017
I found the user display completely blank but functional. In the wiring harness at the top of the door one of the wires is pinched and broken see the picture unable to order the harness separate from the door needs the door in user interface; ordrng 1 W10855083 (LEFT DOOR) and 1 WPW10337911 (UI),
We serviced a
MSF22D4XAB01 MAYTAG
Model REFRIGERATOR
Near Saybrook Township, OH 44004
Jeff M
Job Details: 08/15/2017
Customers hearing a noise unfortunately I'm unable to duplicate the issue I did take the cover off of the evaporator inspected the fan unit looked good; Job Cmpltd,
We serviced a
WTW8500DR WHIRLPOOL
Model WASHER
Near Ashtabula Township, OH 44004
Jeff M
Job Details: 08/15/2017
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
KDFE304DBL0 KITCHENAID
Model DISHWASHER
Near Conneaut, OH 44030
Jeff M
Job Details: 08/15/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
AMANA DRYER
Model NED4655EW1
Near Brooklyn, OH 44144
Brian B
Job Details: 08/15/2017
achine not drying. Pulled vent off back of dryer. House vent filled with wet lint and bird nest. Customer has not had vent cleaned out yet.. sent pic. Removed and cleaned out blower housing. Ran dryer. Optest ok.. Advised cust that he cannot use dryer until he has vent cleaned out as this is a serious fire hazard. ; Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MGDX655DW2
Near Brooklyn, OH 44144
Brian B
Job Details: 08/15/2017
Removed and straightened front panel where clip mounts. Reinstalled front panel. Straightened leg mounting area and screwed legs in.. optest ok.; Job Cmpltd,
We serviced a
MAYTAG RANGE
Model MGR6600FZ
Near Cleveland, OH 44109
Brian B
Job Details: 08/15/2017
CC that display was dim and oven not lighting. Display is normal brightness now and oven is lighting. Checked outlet. Correct polarity and ground. Voltage is 119v. Reset all connectors and ribbon cable on control. Adjusted feet to level machine. Tested oven and and all burners. All functions normal. Optest ok.; Job Cmpltd,
We serviced a
JENN-AIR RANGE
Model JDS1450DP0
Near Concord Township, OH 44060
Gail V.
Job Details: 08/15/2017
ound display not lighting up. Removed panel.. found connector loose on display. Reseated display connector. Display now working. Tested all functions. Optest ok.; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSF26C3EXB01
Near Franklin Township, OH 44240
Robert A.
Job Details: 08/15/2017
Found both sections 55deg, inspected evap, frost only on cap tube, checked w/uv light, no dye, checked comp area, found metal cond line rusted and leaking, unable to find an area that can be reached that is not rusted, needs condensorNeed 2 techs; ordrng 1 W10627646 (CONDENSOR), schdld next appmnt for 8/23 WED ! [****],
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Brimfield Township, OH 44240
Robert A.
Job Details: 08/15/2017
Reset latch, door working correct, hooked up power, ran unit on high heat, unit heating, op test okOfr 2500001697; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDB02
Near Deerfield Township, OH 44411
Robert A.
Job Details: 08/15/2017
Found no airflow to ff, returns frozen, cleared, good airflow, door seals good, op test okCalled tl gs; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Lakewood, OH 44107
Brian B
Job Details: 08/15/2017
Frost and ice building up in freezer. Machine has updated drain tube. Found freezer door not closing tight. Removed door and checked liner. Liner is not separated. Reattached and adjusted freezer door. Gasket is now sealing tight. Advised customer not to overload freezer. Optest ok. ; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Cleveland, OH 44135
Brian B
Job Details: 08/15/2017
Replaced motor. Ran test cycle. Optest ok.; Job Cmpltd,
We serviced a
AMANA WASHER
Model NTW4605EW0
Near Cleveland, OH 44111
Brian B
Job Details: 08/15/2017
Machine not responding. Found ground fault on outlet had tripped. Reset outlet. Ran calibration, drain and spin and normal cycle. Optest ok.; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Cleveland, OH 44111
Brian B
Job Details: 08/15/2017
CC that machine does not out eniughy water in. Ran diag, no codes.. leveled machine, ran calibration cycle. Ran cycle with large blanket and used bulky/sheets cycle. Water level is correct. Ran cycle with another regular load and used deep water cycle. Water level was correct. Advised customer on proper operation. Optest ok; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WGG555S0BS01
Near Cleveland, OH 44102
Brian B
Job Details: 08/15/2017
Found membrane panel partially melted. Will need new panel. Advised cust on using to big of pot on back burner.. Office to order. Whirl covering repair. WAUGCAUEPL1.. ; ordrng 1 WPW10531230 (SWITCH- MEMB), schdld next appmnt for 8/21 MON !,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM02
Near Cleveland, OH 44113
Brian B
Job Details: 08/15/2017
Al maintenance phone # 216-450-4122. Checked temps. 6 deg freezer, 39 ff... found Auger motor just humming but not turning. Motor is seized. Will need new auger motor. Office to order part. Please ship part to office, #102..; ordrng 1 WPW10317991 (AUGER MOTOR 15126),
We serviced a
KITCHENAID DISHWASHER
Model KDTE304DSS0
Near Auburn Township, OH 44023
Robert A.
Job Details: 08/15/2017
Ran diagnostics, 7-1 no heat, 3-1 open thermistor, 6-6 cold water code, 8-1 slow drain, excess suds in unit, need to use less soap, checked thrmistor, good, heater checks good, no power from control, needs c/b, inspected upper rack, found enda rusting, see pics, needs upper rack; ordrng 1 W10728863 (UPPER RACK) and 1 W10866116 (C/B), schdld next appmnt for 8/22 TUE !,
We serviced a
KITCHENAID WALL OVEN
Model KEBS207BSS00
Near Auburn Township, OH 44023
Robert A.
Job Details: 08/15/2017
Complaint, upper oven, when standard metal rack was extended, rack fell, checked upper oven, found that when standard rack is in 3 position, extended, used scale to pull down, rack popped out with less than 20lbs of pressure, also failed in position 2, walls are moving out, called wptl austin, talked w/master tech dustin gave measurments of top and bottom oven cavities, top oven larger, said to have cust run a self clean cycle on upper oven to reset cavity, and let cool back downOp test okSr# 7719809945; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW00
Near Kent, OH 44240
Robert A.
Job Details: 08/15/2017
Temps good, found fill tube missing cup, corrected, cycled i/m, good, removed ice, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Streetsboro, OH 44241
Robert A.
Job Details: 08/15/2017
inspected unit, no signs of a leak under unit, checked tub, no signs of a leak, no cracks found, op test okOfr. 1606002297; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Streetsboro, OH 44241
Robert A.
Job Details: 08/15/2017
Plugged in unit, watched, evap fan receiving power, not running, needs fan motorOfr. 1606002303; ordrng 1 W10556724 (EVAP FAN MOTOR), schdld next appmnt for 8/22 TUE !,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ01
Near Aurora, OH 44202
Robert A.
Job Details: 08/15/2017
Installed shim, op test ok; Job Cmpltd,
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ00
Near Beachwood, OH 44122
Robert A.
Job Details: 08/15/2017
No frost in frz, Checked frz, 0deg, set at factory setting, ff 44 set at 1star, ran diagnostics, all tested good, cust thermometer reading -5, thermometer is off, unit working as designed, op test ok; Job Cmpltd,
We serviced a
KITCHENAID WALL OVEN
Model KEBS109BSS0
Near Chagrin Falls, OH 44022
Robert A.
Job Details: 08/15/2017
Replaced high limit, tested unit, op test ok; Job Cmpltd,
We serviced a
GENERAL ELEC REFRIGERATOR
Model PSC23PSSASS
Near Auburn Township, OH 44023
Robert A.
Job Details: 08/15/2017
We serviced a
WDF520PADM3 WHIRLPOOL
Model DISHWASHER
Near South Euclid, OH 44121
Chris H.
Job Details: 08/15/2017
customer complaint that unit is not draining, had another company out stated it was the pump, found broken glass lodged in the impeller, pump is undamaged, removed glass, unit is now draining, op test good; Job Cmpltd
We serviced a
WRF560SFYW00 WHIRLPOOL
Model REFRIGERATOR
Near South Euclid, OH 44121
Dan H
Job Details: 08/15/2017
Customer complaint that unit is not cooling, fresh food section temperature at 52 degrees, freezer section temperature at 14 degrees, evaporator fan is running, compressor and condenser fan are running, frost frost build up on top of evaporator, found thermistor corroded, unit needs new plastic thermistor and frost cleared, cleared frost and installed new thermistor, op test good ; used 1 W10902214 (THERMISTOR) from stock, Job Cmpltd
We serviced a
WDF540PADB0 WHIRLPOOL
Model DISHWASHER
Near Jefferson, OH 44047
Jeff M
Job Details: 08/15/2017
The unit was not draining. I found a plastic clip inside the drain pump which broke one of the fans on the impeller needs a new drain pump. The rinse aid cap is missing from the soap dispenser need to Spencer is contaminated with dirty water needs a new soap dispenser. Also the ui is broken it is not Secure at all; ordrng 1 W10839949 (UI) and 1 WPW10348269 (DRAIN PUMP) and 1 WPW10671905 (DISPENCER),
We serviced a
NTW4516FW0 AMANA
Model WASHER
Near Conneaut, OH 44030
Jeff M
Job Details: 08/15/2017
I found a long drain code save in the computer for the third time in a row. I pulled the drain pump off i found no obstructions or blocks inpeller was fine. Sensor holes has no pinches of holes. I called Fred he recommended to run a load of six large bath towels with no soap. The unit agitates fine it would not spin. I cleared the code re-calibrate the machine tested good call Fred back recommends a shift actuator I cannot locate it on my truck. Needs to be ordered customers going to call Whirlpool and discuss with them about a replacement; ordrng 1 W10913953 (ACTUATOR), used 1 W10913953 (ACTUATOR) from stock,
We serviced a
KRFF507ESS01 WHIRLPOOL
Model REFRIGERATOR
Near Chester Township, OH 44026
Corina B
Job Details: 08/15/2017
Replaced the harness. Optest ok. ; Job Cmpltd
We serviced a
WDT720PADM2 WHIRLPOOL
Model DISHWASHER
Near Richmond Heights, OH 44143
Chris H.
Job Details: 08/15/2017
Installed new front panel, op test good; Job Cmpltd
We serviced a
GX2FHDXVB04 WHIRLPOOL
Model REFRIGERATOR
Near Mentor, OH 44060
Corina B
Job Details: 08/15/2017
CC that the fz light is not coming on. Found the fz light was frozen. Steamed the switch out. Used silicone spray on the switch. Optest ok.; Job Cmpltd
We serviced a
DBXR463EG6WW GE
Model DRYER
Near Painesville Township, OH 44077
Corina B
Job Details: 08/15/2017
CC that there is a rattle coming from the unit. Found the wire cover was hitting the drum. Re attached the wire cover. Optest ok.; Job Cmpltd
We serviced a
WFG540H0ES1 WHIRLPOOL
Model RANGE
Near Warrensville Heights, OH 44122
Chris H.
Job Details: 08/15/2017
Customer complaint that unit was smoking and stunk out the house, unit is brand new and will smoke upon forst couple of initial uses, started unit on bake at 350, smell is paint curing, paint is excessive on sides but is curing,op test good; Job Cmpltd
We serviced a
GLWN2800D0WS GE
Model WASHER
Near Cleveland, OH 44105
Chris H.
Job Details: 08/15/2017
Customer complaint that unit is not dispensing fabric softner correctly, found customer overfilling dispensor causing gravity to dump the softner, instructed customer, op test good; Job Cmpltd
We serviced a
NED4655EW1 AMANA
Model DRYER
Near Cleveland, OH 44104
Chris H.
Job Details: 08/15/2017
Customer complaint that unit is not heating, unit is receiving 240 volts, found element, open replaced from ts, op test good; used 1 279838 (ELEMENT) from stock, Job Cmpltd
We serviced a
WRT311FZDM00 WHIRLPOOL
Model REFRIGERATOR
Near Eastlake, OH 44095
Dan H
Job Details: 08/15/2017
Customer complaint that unit is not cooling, fresh food section temperature at 66 degrees, freezer section temperature at 11 degrees, condenser fan and compressor are running,evaporator fan is not running, evaporator fan recieving 120vac, flicked evaporator fan, fan started, unit needs new evaporator fan motor; ordrng 1 WP2315539 (MOTOR), schdld next appmnt for 8/24 THU
We serviced a
FQHF2366PF FRIGIDAIRE
Model REFRIGERATOR
Near Huntsburg, OH 44046
Jeff M
Job Details: 08/14/2017
The unit is not cooling correctly the freezer was that's -12 the fridge was at 68° I found that the evaporator fan is not spinning. It is receiving power new evaporator fan is needed to complete the repair; ordrng 1 241509402 (motor)
We serviced a
WFE540H0AS1 WHIRLPOOL
Model RANGE
Near Montville, OH 44064
Jeff M
Job Details: 08/14/2017
The unit is not heating. I found the Bake element open and the control is not sending power. The ele and control is needed ; ordrng 1 W10779716 (B ELEMENT ) and 1 WPW10586735 (CONTORL)
We serviced a
MVWC400XW3 MAYTAG
Model WASHER
Near Conneaut, OH 44030
Jeff M
Job Details: 08/14/2017
Installed new part unit op tested good ; Job Cmpltd,