Service History 741

We serviced a
KITCHENAID DISHWASHER
Model KUDS30IVBT4
Near Chester Township, OH 44026
Robert A.
Job Details: 08/11/2017
, Installed sump nd top spray arm, ran diagnostic cycle, op test ok; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS3
Near North Olmsted, OH 44070
Robert A.
Job Details: 08/11/2017
CC that machine not starting cycle. Found door hitting right side of cabinet and not closing. Right leg has slipped behind tile causing body to torque. Shimmed and adjusted feet. Ran diag and test cycle. Optest ok.; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Newbury Township, OH 44065
Robert A.
Job Details: 08/11/2017
Found drain pump just humming, cleared pump, ran diagnostic cycle, op test ok; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KUDS35FXSS5
Near South Russell, OH 44022
Robert A.
Job Details: 08/11/2017
We serviced a
WRS322FDAW04 WHIRLPOOL
Model REFRIGERATOR
Near Olmsted Falls, OH 44138
Chad P.
Job Details: 08/11/2017
Installed valve. Op test ok. ; Job Cmpltd,
We serviced a
KRFF305ESS00 KITCHENAID
Model REFRIGERATOR
Near Rocky River, OH 44116
Chad P.
Job Details: 08/11/2017
Door seals check good at this time. Likely they just needed time to conform. Advised to monitor. Op test ok. ; Job Cmpltd,
We serviced a
GE REFRIGERATOR
Model GSH25JFREWW
Near Rocky River, OH 44116
Brian B
Job Details: 08/11/2017
Found oil in drain pan and machine at room temp. Low side leak. Machine would need new compressor and evap. Wiil give est. cust dies not want to repair. Do not order parts. Paid sc. JOB COMPLTD
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Lakewood, OH 44107
Brian B
Job Details: 08/11/2017
Found freezer door gasket not sealing. Used steamer to form gasket and clear ice. Adjusted door. Also, right french door gasket is torn and magnet coming out. Will need new gasket. Office to order part; ordrng 1 W10571956 (gasket-fip),
We serviced a
WRT511SZDB00 WHIRLPOOL
Model REFRIGERATOR
Near Mentor, OH 44060
Jeff M
Job Details: 08/11/2017
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
MGDC215EW2 MAYTAG
Model DRYER
Near Mentor, OH 44060
Jeff M
Job Details: 08/11/2017
Timer is sticking it is not a fancy through the cycle customer had an incident where it ran for most 12 hours straight also taking a long time for the dryer to dry a load I recommended for her to clean the vents; ordrng 1 W10185981 (timer),
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI7FVCXWA00
Near Streetsboro, OH 44241
Robert A.
Job Details: 08/11/2017
Ff 45, frz 0, ran diagnostics, found ice box fan not running, but receiving power, needs fan; ordrng 1 W10281584 (ICEBOX FAN 122.09), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 8/18 FRI ! [**],
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Kent, OH 44240
Robert A.
Job Details: 08/11/2017
Installed control, ran recal cycle, good, op test ok; Job compltd
We serviced a
WHIRLPOOL REFRIG/SIDE-BY-S
Model ED2KHAXVT01
Near Kent, OH 44240
Robert A.
Job Details: 08/11/2017
, Installed drain pan, op test ok; Job Cmpltd,
We serviced a
MVWX500BW0 MAYTAG
Model WASHER
Near North Ridgeville, OH 44035
Paul H.
Job Details: 08/11/2017
CC not going through cycle, ran diagnostics, f0e2 over sudsing, cleared, ran auto test and observed, proceeded through fine, ran a manual spin, sounded good, ran a rinse and spin with 6 large towels, proceeded fine, op test ok.
We serviced a
WRF560SMYW05 WHIRLPOOL
Model REFRIGERATOR
Near Sheffield, OH 44054
Paul H.
Job Details: 08/11/2017
Replaced damper and drain valve, flushed out drain, op test ok.; Job Cmpltd
We serviced a
MHW6000XW2 WHIRLPOOL
Model WASHER
Near Amherst, OH 44001
Paul H.
Job Details: 08/11/2017
F9e1, long drain, checked pump housing, cleared debris, ran auto test, did not drain well at first, checked hose, installed too deep into stand pipe, corrected, ran another test, did not recognize that it had drained, checked pressure hose, cleared debris, ran another test, op test ok.;
We serviced a
JGC1536ADS15 WHIRLPOOL
Model COOK TOP
Near Shaker Heights, OH 44122
Chris H.
Job Details: 08/11/2017
Customer complaint that unit was igniting states they shut off power, turned power on unit is operating as its designed, customer to monitor; Job Cmpltd
We serviced a
JES9860BAW JENN-AIR
Model RANGE
Near Munson Township, OH 44024
Corina B
Job Details: 08/11/2017
CC that the oven does not stay to temp. Preheated oven to 350*. Bake element turns on and off. Adjusted the temp +15*. Optest ok. ; Job Cmpltd
We serviced a
WHIRLPOOL RANGE
Model WFG510S0AS2
Near Cleveland, OH 44102
Brian B
Job Details: 08/11/2017
Replaced spark board. Tested oven, set to 350.. lights normally, optest ok.; Job Cmpltd,
We serviced a
GZ25FSRXYY WHIRLPOOL
Model REFRIGERATOR
Near Painesville Township, OH 44077
Jeff M
Job Details: 08/10/2017
I found the filter head was plugged i pulled filter out and still had very slow water pressure unit needs new reservoir filter head assembly; ordrng 1 W10502642 (reservoir) and 1 WP12664501 (BYPASS),
We serviced a
WED5000DW2 WHIRLPOOL
Model DRYER
Near Painesville, OH 44077
Jeff M
Job Details: 08/10/2017
The unit produces heat I recommend the customer to have the venting checked it is an electric dryer.; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW4616FW1
Near Chardon, OH 44024
Robert A.
Job Details: 08/10/2017
, Complaint, not spinning out heavy loads, and when put in drain and spin, unit fills with water, Ran diagnostics, no codes, ran drain and spin, worked correct, ran recal cycle, good, checked servicepointers, none, started normal wash, good, stopped cycle, started drain and spin, good, unable to duplicate issue, op test ok; Job Cmpltd,
We serviced a
KBFS25EWWH9 KITCHENAID
Model REFRIGERATOR
Near Moreland Hills, OH 44022
Corina B
Job Details: 08/10/2017
CC that water is leaking from the fz. Found a service pointer W10632338, special project S38253 will cover part. Replaced the drain tube from t/s. Cleared the drain with the steamer. Optest ok. ; used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd
We serviced a
KITCHENAID REFRIGERATOR
Model KBFO42FTX02
Near Westlake, OH 44145
Brian B
Job Details: 08/10/2017
, Replaced new high voltage assembly and thermister. Set controls. Optest ok. Brought back core for return. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
MEDB855DC3 MAYTAG
Model DRYER
Near Amherst, OH 44001
Paul H.
Job Details: 08/10/2017
Replaced UI, fired right up, customer in the interim re did the side venting, op test ok. Gave customer cell number so he can contact me quickly if water returns; Job Cmpltd
We serviced a
GE REFRIGERATOR
Model ZISW48DYA
Near Munson Township, OH 44024
Robert A.
Job Details: 08/10/2017
Found rvap heater pan forzen, put into defrost, pan not hearing, ohmed heater, ng, needs heater kit; ordrng 1 WR49X10021 (PAN HEATER KIT279.87), schdld next appmnt for 8/17 THU ! [***],
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Lorain, OH 44053
Paul H.
Job Details: 08/10/2017
Replaced gearcase, ran calibration and tested, op test ok.; Job Cmpltd, saved tckt [SdLink\295346d.png], saved tckt [SdLink
We serviced a
JENN-AIRE REFRIGERATOR
Model JCD2289AEB
Near Bay Village, OH 44140
Brian B
Job Details: 08/10/2017
CC that water started coming out of dispenser. Customer recently upgraded shut off valve under sink to 1/4 turn in line valve. Removed disp facia and tested paddle switch, working properly.. valve turning on and off properly. Could not duplicate problem. JOB COMPLTD
We serviced a
WFW9150WW01 WHIRLPOOL
Model WASHER
Near Chesterland, OH 44026
Dan H
Job Details: 08/10/2017
Customer complaint that unit is not completing wash cycle, ran diagnostics found f9e2(pump drive system error) and f9e1(long drain) error codes, ran test cycle, unit completed test cycle, drain pump is working, nothing in filter basket, unit needs new control, customer does not want repair at this time
We serviced a
CVGX2423W JENN-AIR
Model RANGE
Near Westlake, OH 44145
Chris H.
Job Details: 08/10/2017
Customer complaint that units burners are continuously sparking, found unit has a stuck valve, and failed spark switch, valve is discontinued, unit is unrepairable
We serviced a
JVM1451WA001 GE
Model MICRO OVEN
Near Chester Township, OH 44026
Dan H
Job Details: 08/10/2017
, Customer complaint that unit is not heating, watt meter showing problem is on high voltage side, cap is good , diode is good, transformer idps good, unit needs new magnetron; ordrng 1 WB27X10017 (MAG), schdld next appmnt for 8/17 THU
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAH01
Near Ravenna, OH 44266
Robert A.
Job Details: 08/10/2017
Installed power bd and bd kit, unit running, op test ok; Job Cmpltd,
We serviced a
KDTM404EBL1 KITCHENAID
Model DISHWASHER
Near South Russell, OH 44022
Corina B
Job Details: 08/10/2017
CC that the spray arms are not moving. Ran diag fault code f6e4, float switch. Found the float switch was open and the arm was not attached. Checked the switch, good. Re assembled the float switch. Ran a normal cycle, wash arms are moving. Optest ok
We serviced a
MEDX655DW1 MAYTAG
Model DRYER
Near Lorain, OH 44055
Chris H.
Job Details: 08/10/2017
Customer couldnt provide pop states its under aarons warranty, aaron to fax pop, rescheduling customer ; schdld next appmnt for 8/17 THU
We serviced a
KGRS505XBL05 WHIRLPOOL
Model RANGE
Near Chester Township, OH 44026
Dan H
Job Details: 08/10/2017
Customer complaint that bake burner is not lighting and burner knob is broken, burner valve is seized, started bake for 350 degrees, ignitor did not glow, ignitor not recieving 120vac, control is not sending 120 vac, unit needs new burner valve and control; ordrng 1 WPW10206287 (VALVE) and 1 WPW10365423 (CNTRL), schdld next appmnt for 8/17 THU
We serviced a
KUDS01DLSS6 WHIRLPOOL
Model DISHWASHER
Near Chagrin Falls, OH 44022
Corina B
Job Details: 08/10/2017
CC that the soap dispenser is broken. Found the dw not installed properly. Advised cust to get a bracket to install the dw. Ran diag no codes and a calibration. Will need a new soap dispenser. Called GS to order part. ; ordrng 1 WP8533381 (sensor) and 1 WP8558129 (dispenser), schdld next appmnt for 8/17 THU
We serviced a
MVWB835DW2 MAYTAG
Model WASHER
Near Lorain, OH 44052
Chris H.
Job Details: 08/10/2017
Tech is unable to remove gearcase from inner basket, rotor was also not ordered, unit needs inner/outter baskets, drain catch and rotor, rs for a 2 count job, spoke with gs ordering parts; ordrng 1 W10512161 (tub asm) and 1 W10811960 (basket) and 1 W10915701 (ROTOR) and 1 WPW10215093 (filter), schdld next appmnt for 8/17 THU
We serviced a
WRF736SDAM WHIRLPOOL
Model REFRIGERATOR
Near Painesville, OH 44077
Jeff M
Job Details: 08/10/2017
The unit is still freezing up I found that there is a gap between the cabinet and the liner I found a service pointer they recommend applying silicone around the cabinet also the dispenser is not staying close along the ice in the bucket to mop together the doors are not even they are lvl but not even customer absolutely does not want this refrigerator she will call place of purchase to have it exchanged. ; Job Cmpltd,
We serviced a
WMH31017AS2 WHIRLPOOL
Model MICROWAVE
Near Concord Township, OH 44077
Jeff M
Job Details: 08/10/2017
From the switches were not aligned the lights to come on and off install new wiring harness microswitch door cams unit tested good; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd,
We serviced a
EIDW6305GS1A ELECTROLUX
Model DISHWASHER
Near Conneaut, OH 44030
Jeff M
Job Details: 08/10/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
WRF535SMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Williamsfield, OH 44093
Jeff M
Job Details: 08/10/2017
The unit is on the 2 setting fot the fridge the temp is 30 degrees number seven is the coldest setting I found the temp sensor for the fridge is off and also the doors making a clicking sound the cam closer is worn out; ordrng 1 W11131391 (HARNESS) and 1 WP12028505AP (CLOSER),
We serviced a
JBP70W0K4WW GE
Model RANGE
Near Parma, OH 44129
Chad P.
Job Details: 08/10/2017
Cust just had questions about display. Timer button and bake button are cracking. Advised this is normal over time as they are the most commonly used. It will not hurt the function of the oven. Op test ok
We serviced a
WFG515S0EW1 WHIRLPOOL
Model RANGE
Near Brook Park, OH 44142
Chad P.
Job Details: 08/10/2017
Found rivots that hold panel to mounting brackets are not removable. Needs brackets and rivots also. ; ordrng 2 W10462911 (brkt-mntg)s and 2 WP3196814 (RIVOT)s,
We serviced a
GDT680SSH7SS GE
Model DISHWASHER
Near Parma, OH 44129
Chad P.
Job Details: 08/10/2017
Found nonwater being sent to upper sprayer. Diverter is stuck in lower sprayer position. Needs diverter replaced. ; ordrng 1 WD18X21678 (DIVERTER),
We serviced a
MDB8949SBB3 MAYTAG
Model DISHWASHER
Near South Euclid, OH 44121
Dan H
Job Details: 08/10/2017
Installed new user interface, op test good ; Job Cmpltd
We serviced a
GU2275XTVY0 WHIRLPOOL
Model DISHWASHER
Near Chagrin Falls, OH 44022
Corina B
Job Details: 08/10/2017
CC that the unit is flashing lights. Found the normal and china lights flash. Unplugged unit for 5 min. Still flashing. Will need a new UI. Called GS for the part, Gave cust est to repair. Does not wat to repair
We serviced a
PFSS6PKXASS GE
Model REFRIGERATOR
Near Chester Township, OH 44026
Corina B
Job Details: 08/10/2017
CC that the i/m is making smaller ice cubes and there is frost around the fz door. Found a saddle valve installed. Advised cust to replace the saddle valve with an inline valve. Im is making an clicking sound when cycling. Will need a new im and a water valve. Called GS to order parts.; ordrng 1 WR30X10097 (icemaker) and 1 WR57X10082 (water value.), schdld next appmnt for 8/17 THU
We serviced a
KAWE577BWH1 WHIRLPOOL
Model WASHER
Near South Russell, OH 44022
Corina B
Job Details: 08/10/2017
Came to replace the parts listed and cust stated when they did a load of laundry water and oil came out from under the unit. Found oil on the gearcase. Will need a new gearcase. Called BB to order part. ; ordrng 1 3360629 (gear case), schdld next appmnt for 8/17 THU
We serviced a
WFG320M0BB0 WHIRLPOOL
Model RANGE
Near Lorain, OH 44052
Chris H.
Job Details: 08/10/2017
Door shipped was damaged and adhesive was already coming off, pics in sd, spoke with gs ordering part ; ordrng 1 WPW10535776 (glass-door), schdld next appmnt for 8/17 THU
We serviced a
AGR6303MFS0 AMANA
Model RANGE
Near Lorain, OH 44052
Chris H.
Job Details: 08/10/2017
Customer complaint that unit is not heating correctly and they have some questions about how to use the units timer, started unit on bake at 350 placed cookie sheet on middle rack, temps need adjusted, calibrated unit +10 degrees, aswered customers concerns, op test good, pop in sd; Job Cmpltd
We serviced a
PTB1953GRW MAYTAG
Model REFRIGERATOR
Near Cleveland, OH 44104
Dan H
Job Details: 08/10/2017
Recovered refrigerant, installed compressor , evaporator,and filter drier, brought system into a 28" vacuum, watched 15 minutes, no change on gauges, recharged unit with 3.5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; Job Cmpltd
We serviced a
WHIRLPOOL WALL OVEN
Model RBD305PVB02
Near Streetsboro, OH 44241
Robert A.
Job Details: 08/10/2017
Found no display, keys beep when pressed, fuse good, clock recievinh power, needs clock; ordrng 1 WPW10438750 (CLOCK279.17), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Cllctd $559.73 CC Ref # 796528566, schdld next appmnt for 8/17 THU ! [**], s
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2089HTB3
Near Bay Village, OH 44140
Brian B
Job Details: 08/10/2017
Found display dead. When any pad is pressed all leds light up but no cooling functions are turned on. Checked vol on pins 1-3 on display, 14vdc.. will need new display board. Problem occurred after an electrical storm with lightning strike. Will also replace main power board. Cust would also like to replace membrane touch pad, but part is NLA.. advised calling whirl for that. Office to order parts. Cust oaid dep.; ordrng 1 WPW10317076 (CONTROL BOARD 22579) and 1 WPW10319823 (CNTRL- ELEC 14156), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 8/17 THU !,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM03
Near Aurora, OH 44202
Robert A.
Job Details: 08/10/2017
Removed bin, tested selenoid, good, reinstalled bin, tested disp, good, op test ok; Job Cmpltd,
We serviced a
MAYTAG DISHWASHER
Model MDB8959SBB0
Near Bay Village, OH 44140
Brian B
Job Details: 08/10/2017
, Replaced panel. Ran test cycle. Optest ok.; Job Cmpltd,
We serviced a
GE MICRO OVEN
Model PVM9005SJ1SS
Near Bainbridge Township, OH 44023
Robert A.
Job Details: 08/10/2017
Complaint, exhaust fan turned on by itself, plugged in unit, tested fan, good, needs t stats; ordrng 1 WB27X11212 (T STAT) and 1 WB27X11213 (T STAT), schdld next appmnt for 8/17 THU ! [**],
We serviced a
665.13222N411 KENMORE
Model DISHWASHER
Near Cleveland, OH 44119
Dan H
Job Details: 08/10/2017
Customer complaint that unit is not draining, confirmed, found piece of broken glass lodged in drain pump, removed, unit drained, op test good
We serviced a
WHIRLPOOL DISHWASHER
Model KUDC03IVWH4
Near Shaker Heights, OH 44120
Robert A.
Job Details: 08/10/2017
Complaint, not cleaning dishes, top spray arm hanging down, corrected, sump clear, ran unit, water temp 105, need to run hot water in sink before starting unit, ran diagnostic cycle, op test ok; Job Cmpltd, saved
We serviced a
DFE29JGDABB GE
Model REFRIGERATOR
Near Perry, OH 44081
Corina B
Job Details: 08/10/2017
Replaced the water valve. Optest ng. Checked the water line going into the unit, 120v removed water line water coming in from house, had water Will need a new water valve. Called GS to order oart. ; ordrng 1 WR55X11128 (valve water iso asm), schdld next appmnt for 8/17 THU
We serviced a
MBF2258XEB5 MAYTAG
Model REFRIGERATOR
Near Painesville Township, OH 44077
Jessica Shreve
Job Details: 08/10/2017
CC that the unit is not cool in the ff. Fz 6 ff 68. Removed the evap cover, frosted over. Ran diag thermistor are good. Bimetal, good, heater, good. Will need anew main control. Used main control from t/s. Brought core back for return. Optest ok.; used 1 WPW10503278 (MUST RETURN**CORE*CTRL BOARD) from stock, Job Cmpltd
We serviced a
WDF550SAAW MAYTAG
Model DISHWASHER
Near Cleveland, OH 44104
Chris H.
Job Details: 08/10/2017
Customer complaint that units buttons are not responding, reset power connection, buttons are now responding, unit is operating as designed ; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWBM01
Near Bay Village, OH 44140
Brian B
Job Details: 08/10/2017
Replaced freezer door. Used one tube of sealant from t/s to seal liner. Optest ok.; used 1 W10841140 ADHESIVE (SEALANT) from stock, Job Cmpltd,
We serviced a
MEDX6STBW0 MAYTAG
Model DRYER
Near Wickliffe, OH 44092
Dan H
Job Details: 08/10/2017
Customer complaint of squealing noise, started normal dry cycle, o unusual noises heard, rollers, idler pulley, and felt slides are all in good condition, unit is operating as designed ; Job Cmpltd
We serviced a
KBFS20EVMS8 KITCHENAID
Model REFRIGERATOR
Near Willoughby, OH 44094
Jessica Shreve
Job Details: 08/10/2017
Customer complaint that fresh food section door gasket is torn, confirmed, unit needs new fresh food section door gasket, installed new door gasket from truck stock surplus, op test good ; used 1 W10571956 (SEAL) from stock, Job Cmpltd
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Mentor, OH 44060
Dan H
Job Details: 08/10/2017
Installed new gearcase, op test good ; Job Cmpltd
We serviced a
GHWN5250D0WS GE
Model WASHER
Near Painesville, OH 44077
Corina B
Job Details: 08/10/2017
Replaced the motor and shaft. Ran a normal load and a rinse and spin. When spin only the agitor spins. Will need a new control and lid lock. Called BB to order parts.; ordrng 1 WH12X10334 (lid switch asm) and 1 WH12X10613 (board asm mounted), schdld next appmnt for 8/16 WED
We serviced a
CVE4370B WHIRLPOOL
Model COOK TOP
Near Kirtland, OH 44094
Corina B
Job Details: 08/10/2017
CC that the indictor lights and the fan does not come on. The light box is get 110v and the fan switch is broken. Will need a new light assy box and the fan switch are discontinued. ; Job Cmpltd
We serviced a
RF378PXGQ1 WHIRLPOOL
Model RANGE
Near South Euclid, OH 44121
Corina B
Job Details: 08/10/2017
CC that the oven would not unlock after a clean cycle. Door is locked. Removed the back panel checked the switches to the door lock when lock is open, its open closed, less then 1 ohm. Will need a new motor. Called GS to order part please ship part to cust new address in sticky notes. ; ordrng 1 WPW10107830 (latch-door), schdld next appmnt for 8/14 MON
We serviced a
MMV1174FZ0 MAYTAG
Model MICROWAVE
Near Cleveland, OH 44139
Chris H.
Job Details: 08/10/2017
New door is dented, reordering door; ordrng 1 W11037847 (DOOR SS), schdld next appmnt for 8/16 WED
We serviced a
WRS325FDAM04 WHIRLPOOL
Model REFRIGERATOR
Near Oakwood Village, OH 44146
Chris H.
Job Details: 08/10/2017
Customer complaint that units frz door is not sealing correctly, confirmed upper door sticks out about a quarter inch, needs hinge and cam, spoke with gs ordering parts ; ordrng 1 W10846219 (CAM) and 1 W11164088 (HINGE GREY), schdld next appmnt for 8/16 WED
We serviced a
WTW4800XQ2 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44109
Chris H.
Job Details: 08/10/2017
Customer complaint that unit filled up then wouldnt do anything, diagnostic shows basket speed sensor fault, cleared code, service cycle was unsuccessful, checked all wiring connections on unit per service pointer, unit has a weak capacitor,spoke with gs ordering part ; ordrng 1 W10804665 (capacitor), schdld next appmnt for 8/17 THU
We serviced a
WED9290FW0 WHIRLPOOL
Model DRYER
Near Cleveland, OH 44113
Chris H.
Job Details: 08/10/2017
Part has not arrived, rs customer; schdld next appmnt for 8/16 WED
We serviced a
WTW5000DW0 WHIRLPOOL
Model WASHER
Near Shaker Heights, OH 44122
Dan H
Job Details: 08/10/2017
Customer complaint that unitstopped mid cycle and lid lock light started flashing, ran diagnostics found f7e1(basket speed fault )error code, found basket binding up, nothing stuck under basket, gearcase spins freely, found motor locking up, unit needs new motor; ordrng 1 WPW10006487 (MOTOR), schdld next appmnt for 8/16 WED
We serviced a
MHW5100DW0 MAYTAG
Model WASHER
Near Willoughby, OH 44094
Dan H
Job Details: 08/10/2017
Customer complaint of error code, ran diagnostics found f8e1(no water detected entering unit or water level sensor trip not detected), found water supply turned off, turned on water supply, ran service test cycle, unit completed cycle, op test good, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent, also noticed customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd
We serviced a
ET22DMXTW00 WHIRLPOOL
Model REFRIGERATOR
Near WARRENSVL HTS, OH 44122
Dan H
Job Details: 08/10/2017
Customer complaint that unit is not cooling and fresh food section door will not close, fresh food section temperature at 52 degrees, freezer section temperature at 15 degrees, freezer is jam packed with food(see pic), evaporator fan is running, condenser fan and compressor are running, good frost pattern on evaporator, found condenser clogged with dust/dirt, found produce drawers not mounted properly preventing door from closing, corrected drawers, cleaned condenser, advised customer to remove tpsome food in freezer section and monitor; Job Cmpltd
We serviced a
MVWC400XW3 MAYTAG
Model WASHER
Near South Euclid, OH 44118
Dan H
Job Details: 08/10/2017
Customer complaint that unit does not advance to wash cycle, ran diagnostics found f2e1(stuck key), f8e1( long/no fill), and f7e1(basket speed fault) error codes, ran manual test cycle for heavy agitate, motor capacitor exploded, talked with gs and eb, unit needs new control board, motor, and capacitor, customer does not want repair
We serviced a
MVWC360AW0 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44106
Dan H
Job Details: 08/10/2017
Customer complaint that unit is not starting or advancing through cycles, ran diagnostics found f8e1(long/no fill), f7e5(shifter fault), and f7e1(basket speed fault) error codes, ran manual test cycle on heavy agitate and high speed spin, unit agitates, unit spins, unit passed tachometer test, started normal wash cycle, unit filled and advanced to wash cycle, unit is not agitating, found actuator not shifting from spin to agitate, unit needs new actuator, installed new actuator, op test good, no labor charge per office; used 1 W10006355 ([Alt for WPW100063) from stock, Job Cmpltd
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBMS01
Near Shaker Heights, OH 44120
Robert A.
Job Details: 08/10/2017
Frz9, ff48, ff evap frozen, ran diagnostics, ff evap thermistor open, needs thermistor and ice cleared, cleared ice, replaced thermostor, op test ok; used 1 W10902214 (THERMISTOR44.49) from stock, , Job Cmpltd,
We serviced a
MVWC565FW0 MAYTAG
Model WASHER
Near Cleveland, OH 44109
Chad P.
Job Details: 08/10/2017
Installed pump. Op test ok. ; Job Cmpltd
We serviced a
MFI2569YEM0 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44113
Chad P.
Job Details: 08/10/2017
Found duck bill failed. Installed drain tube kit and cleared line and ice. Op test ok.
We serviced a
AGG222VDW0 AMANA
Model RANGE
Near Geneva-on-the-Lake, OH 44041
Jeff M
Job Details: 08/10/2017
I found the regulator shut off in the off position. Turn the shut off into the on position unit tested good;
We serviced a
MDB7749AWB1 MAYTAG
Model DISHWASHER
Near Geneva, OH 44041
Jeff M
Job Details: 08/10/2017
I called Whirlpool Techline got a passcode unit needs a new ui; ordrng 1 W10811148 (UI)
We serviced a
WDF110PABW4 WHIRLPOOL
Model DISHWASHER
Near Chesterland, OH 44026
Chad P.
Job Details: 08/10/2017
Removed glass from pump. Ran unit 2x. Op test ok.
We serviced a
WRX735SDBM04 WHIRLPOOL
Model REFRIGERATOR
Near Geneva Township, OH 44041
Jeff M
Job Details: 08/10/2017
I found the fridge at a 30 inch vacuum there is no Freon inside the system I called Greg and explain to him what I found I added 4.5 oz of freon unit op tested good. I recommended for Griffiths to leave the machine plugged in for 24 hours for the unit to reach operating temperatures before resale; Job Cmpltd,
We serviced a
JENN-AIR BEVERAGE CENTER
Model JUB24FRERS
Near Cleveland, OH 44113
Brian B
Job Details: 08/10/2017
Door that was sent is damaged. Sent pics. Removed stainless wrap from original door and bent edge in ( edge was not bent all the way at factory). Door now closing properly and outer wrap is now straight. Customer will dispose of damaged door.. optest ok.; Job Cmpltd, saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBBR206ESS00
Near Shaker Heights, OH 44122
Robert A.
Job Details: 08/10/2017
Ff 38, frz 2, frz evap frosting over, ran diagnostics, put into forced defrost, no power from cb to heater, needs c/b; ordrng 1 WPW10739408 (CONGROL), schdld next appmnt for 8/22 TUE !,
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW0
Near Chesterland, OH 44026
Robert A.
Job Details: 08/10/2017
Ran diagnostics, no codes, ran recal cycle, , ng, found splutch not fully engaging, replaced tested again, good, ran drain and spin, good, op test ok; used 1 W10721967 (PULLEY) from stock, Job Cmpltd,
We serviced a
ADB1400AGS0 AMANA
Model DISHWASHER
Near Parma, OH 44134
Chad P.
Job Details: 08/09/2017
Found door seal compressed. Corrected and ran normal wash. Op test ok. ; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Cleveland, OH 44135
Brian B
Job Details: 08/09/2017
Replaced gearcase and cam. Ran calibration and auto test. Found motor bearings also have failed. Probably due to water spray into motor. Tech could not hear before because gearcase was bad. Will need new motor. Office to order, will r/s cust; ordrng 1 WPW10006487 (MOTOR), schdld next appmnt for 8/16 WED !
Near Parma, OH 44130
Chad P.
Job Details: 08/09/2017
WRF560SEYM05 WHIRLPOOL REFRIGERATORFound supply line has a pine hole leak. Advised on replacing the supply line. Unit is working. Op test ok. ; Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model MHW3505FW0
Near Brimfield Township, OH 44240
Robert A.
Job Details: 08/09/2017
Ran diagnostics, long drain, suds, Cleared pump, ng needs pump; ordrng 1 WPW10605427 (PUMP), schdld next appmnt for 8/16 WED !,
We serviced a
WHIRLPOOL WASHER
Model WTW4815EW0
Near Streetsboro, OH 44241
Robert A.
Job Details: 08/09/2017
Installed gearcase, ran recal cycle, op test ok; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB880BW0
Near Auburn Township, OH 44023
Robert A.
Job Details: 08/09/2017
Installed tub ring, ran diagnostic cycle, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd,
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2089WEM11
Near Auburn Township, OH 44023
Robert A.
Job Details: 08/09/2017
, Found no ice build up in unit, cycled i/m, water dripping from i/m, needs replaced, replaced, cycled, no leak, op test ok; used 1 W10884390 (ICE MAKER ASSY82.39) from stock, Cllctd $307.80 Check # 2780, Job Cmpltd,
We serviced a
MVWB765FW0 WHIRLPOOL
Model WASHER
Near Willoughby, OH 44094
Jeff M
Job Details: 08/09/2017
I found the rotor melted to the overflow plastic pan the washer was sitting on. Rotor is fine. I raise the washer as high as it would go to clear the water pan unit test good; Job Cmpltd
We serviced a
KUDE70FZSS5 KITCHENAID
Model DISHWASHER
Near Middleburg Heights, OH 44130
Chad P.
Job Details: 08/09/2017
No water in unit at this time. Ran normal wash and canceled cycle. Unit drained. No debris is sump. Ran normal wash again and canceled. Unit fully drained. Unable to duplicate. Op test ok.
We serviced a
AGR6303MFW0 AMANA
Model RANGE
Near North Ridgeville, OH 44035
Paul H.
Job Details: 08/09/2017
Replaced spark module, getting power to broil valve but it is not actuating, need valve assembly; ordrng 1 WPW10602001 (valve-gas)
We serviced a
MHW3505FW0 MAYTAG
Model WASHER
Near Elyria, OH 44035
Paul H.
Job Details: 08/09/2017
Not powering up, power is good at source, needs a control board; ordrng 1 W10920567 (CNTRL-ELEC)
We serviced a
MHW5100DW0 MAYTAG
Model WASHER
Near Willoughby, OH 44094
Jeff M
Job Details: 08/09/2017
The unit was making a sound. It was coming form the stator in the rear. I took the rear cover off the unit and found the rotor and stator was loose. Also one wire was damaged i fixed the wire and tighten the parts. Unit op tested good ; Job Cmpltd
We serviced a
J2B900BEF1BB GE
Model RANGE
Near Mentor, OH 44060
Jeff M
Job Details: 08/09/2017
Customer is having an issue with the light blowing. So i unplugged the unit I pulled the metal tab inside the light socket out to make a better connection with the light bulb unit tested good; Job Cmpltd,