We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Madison, Ohio 44057
Dan
Job Details: 07/29/2022
"Installed new door handle, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Chagrin Falls Township, Ohio 44022
Joe O
Job Details: 07/29/2022
Cc: not washingFound sump receiving proper power. Needs sump assembly; ordrng 1 W11087376 (pump&motor)
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Ashtabula, Ohio 44004
Dan
Job Details: 07/29/2022
"Customer complaint that oven is not heating and cooktop is not lighting, confirmed, found gas turned off , found spark module disconnected, connected spark module, turned gas on, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS01
Near Ashtabula, Ohio 44004
Dan
Job Details: 07/29/2022
"Customer complaint that unit is not cooling, unit is unplugged, plugged in, compressor and condenser fan are running, evaporator fan is running, compressor watt draw is at 49 degrees, system has a leak, unit needs new fresh food section evaporator and compressor, ran entitlement parts and labor are covered, part is out of stock so not scheduling return appointment , 3 COUNT JOB UPON RETURN; ordrng 1 W11291123 (Ff evaporator) and 1 W11592010 (Compressor)"
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Conneaut, Ohio 44030
Dan
Job Details: 07/29/2022
"Customer complaint that oven is not working, found terminal block and wires burned, installed new terminal block and harness, op test good ; used 1 W11416047 (TERM BLOCK KIT - RANGE) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Orwell, Ohio 44076
Dan
Job Details: 07/29/2022
"Installed new doors, op test good"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS2
Near Huntsburg, Ohio 44046
Dan
Job Details: 07/29/2022
"Installed new igniter, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSF26C3EXF01
Near Mentor, Ohio 44060
Dan
Job Details: 07/29/2022
"Installed new air damper and door closers, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW2
Near Painesville, Ohio 44077
Dan
Job Details: 07/29/2022
"Customer complaint that unit is not starting , confirmed, Ran diagnostics found f7e1(tachometer missing), f7e7(motor unable to reach target rpm), and f7e6(motor circuit open) error codes, found gear oil and water all over under unit, unable to remove wash plate, unit needs new gearcase, motor, capacitor , and wash plate ; ordrng 1 W10752283 (Washplate) and 1 W11449840 (Gearcase) and 1 W11026785 (Motor) and 1 W11395618 (Cap)"
We serviced a
MAYTAG DRYER
Model MEDB835DW
Near Lakewood, Ohio 44107
Angel
Job Details: 07/29/2022
"Cc that unit started making loud noise again. Verified but no noise customer showed me a video and it was the pulley last time it was explained as a scraping noise and its a squealing noise found pulley a little worn replaced everything with dryer repair kit tested unit. Opt test ok,; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Mantua, Ohio 44255
Brian M
Job Details: 07/29/2022
Customer showed pop took pic Cc drawer falls Needs deli drawer rail ; ordrng 1 W11397195 (Arm)
We serviced a
MAYTAG REFRIGERATOR
Model M1TXEGMYW01
Near Ravenna, Ohio 44266
Brian M
Job Details: 07/29/2022
Cc no cool Found no frost pattern on evap and compressor running Needs sealed system repair ; ordrng 1 W10507884 (compressor) and 1 WPW10314205 (evaporator) and 1 WPW10143759 (DRIER)
We serviced a
KENMORE RANGE
Model 362.75371691
Near Euclid, Ohio 44119
Corina H
Job Details: 07/29/2022
CC that the oven does not work. Confirmed. Checked the igniter 0 amps. 120 volts from the control. Replaced the igniter from t/s. Heated oven to 350*. Opt test ok ; used 1 12400035 (IGNITER) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Strongsville, Ohio 44136
David R
Job Details: 07/29/2022
"Replaced heater. Tested in diagnostics. Good, Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHV00
Near Lakewood, Ohio 44107
Angel
Job Details: 07/29/2022
Replaced ui panel and verified temperatures to make sure everything is good and freezer temp was at 4* and ff section was at 43* but it was working on the freezer at the moment of checking the temperature. Unit as of now working as should and making ice as well. Opt test ok.
We serviced a
MAYTAG DRYER
Model MGD5630HW3
Near Westlake, Ohio 44145
Marie V
Job Details: 07/29/2022
"Cc that the unit turns on but display does not shows time just lines. Confirmed. Found harness was pinched, ui not getting proper signal. Replaced ui. Tested unit, heats up. Op test ok brought core for return"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near East Cleveland, Ohio 44112
Manny
Job Details: 07/29/2022
"Cc unit not washing properly, found unit with bad shifter, replaced shifter, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Pepper Pike, Ohio 44124
Corina H
Job Details: 07/29/2022
"Model/serial do not match, but under warranty. CC that there is a vibration noise, the doors are hard to open and a bin is broken. Advised cust to send over closing papers for the bin. Confirmed on the doors not opening. Will need a new drain tube, fitting, dampeners and a bin (when they send the closing paperwork over); ordrng 1 W11512417 (Extension) and 1 W11239961 (Bin) and 1 WP2304888 (Fitting) and 6 WP2158826 (Dampener)s"
We serviced a
KITCHENAID WALL OVEN
Model KODC304ESS00
Near Chagrin Falls, Ohio 44022
Joe O
Job Details: 07/29/2022
Installed high limit thermostat. Ran test bake. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Cleveland, Ohio 44135
Gabriel P
Job Details: 07/29/2022
"Replace heater,opt test ok"
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Lakewood, Ohio 44107
Angel
Job Details: 07/29/2022
"Cc that unit will start and shut off also customer stated that he changed out the heating element, thermostat, and drive motor made sure that everything was hooked up as should and it was made sure that door switch was good by bypassing it and it still was doing the same thing it starts and keeps running if you hold the button but if you let go it will stop unit will need start switch replaced. Gave customer estimate and he stated he will get it and install it on his own. Charged service call. ; ordrng 1 WPW10117655 (Start switch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near South Euclid, Ohio 44121
Manny
Job Details: 07/29/2022
"Cc unit not filling up or takes too long to fill, ran diagnostics not codes found, ran test cycle and both valves are good and unit is filling up properly, customer has a load of about 6 lrg towels and unit set to normal cycle, ran deep water wash with the load of towels, unit filling properly, unit is working as designed, opt test ok"
We serviced a
WHIRLPOOL RANGE
Model RF368LXPS0
Near North Benton, Ohio 44449
Brian M
Job Details: 07/29/2022
"Cc oven not working Found oven relay stuck on and over heating the unit Needs control, and temp sensor ; ordrng 1 WP6610456 (cntrl-elec) and 1 WPW10181986 (sensor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MDG2500BWW
Near Ravenna, Ohio 44266
Brian M
Job Details: 07/29/2022
Cc not heating Found unit heating properly But needs vent cleaned
We serviced a
MAYTAG DRYER
Model MGD5700TQ0
Near Pepper Pike, Ohio 44124
Corina H
Job Details: 07/29/2022
"CC that the unit does not get hot. Confirmed. The igniter turns on one time and stops heating. Replaced the gas coils from t/s. Opt test n/g. Called BJ checked the thermostat, motor and fuses. Found the timer welded shut. Will need a new timer. Cust does not want to repair. ; ordrng 1 WP8566184 (Timer), used 1 279834 (Coils), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE HOOD
Model WVW53UC0LS
Near Broadview Heights, Ohio 44147
David R
Job Details: 07/29/2022
Replaced right led. Tested. Good. Op Test Ok.
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Kent, Ohio 44240
Brian M
Job Details: 07/29/2022
Installed heater OP Test Ok
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS20
Near Rocky River, Ohio 44116
Angel
Job Details: 07/29/2022
"Cc that unit when you use the microwave you have to push on door for unit to start found it was on the left side the issue checked on the service pointer that unit has got the issue and will be ordering glass door, hinges and interlocks. Office to reschedule door out if stock.; ordrng 1 WPW10128850 (Arm) and 2 W11598178 (Hinge)s and 1 W11600216 (Door) and 2 W11578578 (Interlocks)s"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Cleveland, Ohio 44135
Gabriel P
Job Details: 07/29/2022
"Found drain hose on floor also found error code F8E1 long fill no fill and F0E5 off balance load delete error ran calibration and auto test pass explain customer how to proper use this unit,opt test ok"
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near North Olmsted, Ohio 44070
Marie V
Job Details: 07/29/2022
"Cc that the unit does not gets to temp. Took bottom off and stared unit, ignitor working good, nice flame. Put a skillet to test temp. Took temps 20 min after putting skillet on temp reading is 372*. Cust explain she calibrated unit. Corrected to plus 20*. Unit is working properly at this point."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Cleveland Heights, Ohio 44121
Manny
Job Details: 07/29/2022
"Cc unit not cooling, verified and Ff is at 68 degrees and FZ is at 29, notice evap had some frost buildup and fan is not running, fan is cleared of ice but not running, ordering evap fan and harness.; ordrng 1 WPW10464673 (motor-evap) and 1 W11609466 (Evap harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Solon, Ohio 44139
Corina H
Job Details: 07/29/2022
"CC that the unit is leaking water, no water dispensing and the Fz light is out. Confirmed. Found frost on the light switch, working now. Found a non oem filter being used. Used bypass plug, no water coming out. Correct shut off. Advised cust to get an oem filter. Will need a new filter head and the valve. ; ordrng 1 W11346622 (Filter head) and 1 W11043013 (Valve)"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HZ7
Near Broadview Heights, Ohio 44147
David R
Job Details: 07/29/2022
"Replaced control. Tested, good. Op Test Ok"
We serviced a
KITCHENAID OTR MICROWAVE
Model KMHC319ESS4
Near Cleveland, Ohio 44109
David R
Job Details: 07/29/2022
"Cc unit not heating up food. Convection element is good. No error codes. Mag looks over heated. Would replace mag, cap, diode all together. Gave estimate to customer, customer paid SVC only. Do not order parts. ; ordrng 1 W10561770 (Cap) and 1 W11256462 (Diode) and 1 W11230995 (Mag), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
JENN-AIR REFRIGERATOR
Model jf42nxfxde02
Near Chagrin Falls, Ohio 44022
Corina H
Job Details: 07/29/2022
"CC that the unit filter light stays on, the ice maker makes to much ice and there is water in the bottom of the ff drawers. Confirmed. Ff 37* Fz 0* Replaced the filter, reset the filter, would not reset. Turned power off then it reset. Found the arm flap laying on the ground, reattached the arm. Cycled the ice maker, filled no leaking. There is a towel in the ff section damp. No water inside the refrigerator. Could be coming from the evaporator in the ceiling. Advised cust to monitor the water leaking. Found a drip coming from the evaporator. ; ordrng 1 W10555480 (Heater cover), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE RANGE
Model LGGF3046TFD
Near Lakewood, Ohio 44107
Angel
Job Details: 07/29/2022
Cc that unit stopped heating. Ran bake and used my amp reader to check amperage on ignitor and had no amperage reading. Made sure ignitor was receiving voltage and it was but not glowing checked continuity at ignitor and was open will need ignitor. Replaced ignitor tested unit. Opt test ok.; used 1 12400035 (IGNITOR) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Parma, Ohio 44134
Gabriel P
Job Details: 07/29/2022
"Replace switch,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW7000DW1
Near Westlake, Ohio 44145
Marie V
Job Details: 07/29/2022
"Cc that the unit does not works. Confirmed. Verify voltage going to UI 5VDC. Found corrosion on UI panel. Unit will need new panel. Cust will not fix. ; ordrng 1 W10860738 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID OTR MICROWAVE
Model KMHS120ESS4
Near Russell Township, Ohio 44072
Joe O
Job Details: 07/29/2022
"Cc: intermittently shutting downChecked voltage at power cord. Found unit is not receiving any power. Played with power cord at outlet, hear outlet shorting but unit powered up. Need electricianCollected funds on job 396250"
We serviced a
MAYTAG RANGE
Model MER4600LS0
Near Cleveland Heights, Ohio 44121
Manny
Job Details: 07/29/2022
"Cc unit keeps displaying error codes, verified and unit have F1e0 on display, for control issues and f6e4 which is not in tech sheet, will replace control since unit is not operational and if the f6e4 comes back will call tl from home. Ordering control ; ordrng 1 W11564652 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Streetsboro, Ohio 44241
Brian M
Job Details: 07/29/2022
Cc Same issue Found bin full of ice again. Unit rotated dumped ice from mold and refilled called whirlpool, Whirlpool said there is nothing we can do. Customer to call whirlpool customer support
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKB0
Near Madison, Ohio 44057
Dan
Job Details: 07/29/2022
"Customer complaint that unit is not draining, installed new drain pump , op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Strongsville, Ohio 44136
David R
Job Details: 07/29/2022
"Cc unit damaged from delivery, top back is caved in and will leak instantly when washing. Customer wants a new one, damaged when delivered. Let customer know I will put in order for new tub, have him call whirlpool and lowes in the meantime to see about trying to get a new one or exchange. ** tub replacement 3 count** double labor ; ordrng 1 W11409866 (Tub)"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Aurora, Ohio 44202
Brian M
Job Details: 07/29/2022
"Cc unit not turning on Found miscommunication errors f6e2 f6e3 Needs control and ui ; ordrng 1 W11112656 (console) and 1 W11400681 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305ESS00
Near Middleburg Heights, Ohio 44130
Marie V
Job Details: 07/29/2022
"Cc that the unit makes a noise when dispensing water. Confirmed. Unit has brand new filter, tested with bypass. Unit will need filter head and cover that holds filter head in place. ; ordrng 1 WP67001668 (Plate) and 1 W11346623 (Housing)"
We serviced a
WHIRLPOOL RANGE
Model WEE730H0DS0
Near Olmsted Falls, Ohio 44138
Marie V
Job Details: 07/29/2022
Cc that the right front burner stays on doesnt matter what setting is on. Confirmed. Found infinite switch shorted. Replaced and tested again. Unit will need new burner as well. It work good but on the high setting does not stops. Ordering burner and switch. Advice cust not to use burner. ; ordrng 1 W11047722 (Burner) and 1 W11162115 (Switch)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT313CZLW00
Near Cleveland, Ohio 44102
Angel
Job Details: 07/29/2022
Cc that unit has not cooled since last time and has frost all over. Verified and found ice build up around cover and could not hear the fan running. Removed evaporator cover and found fan disconnected steamed out ice that built up since last call and reconnected the fan. Opt test ok.
We serviced a
MAYTAG RANGE
Model MGR7700LZ1
Near South Euclid, Ohio 44118
Manny
Job Details: 07/29/2022
"Cc that unit doesnt work on low or medium, always on high, checked burners and they are working on low, med, and high advise customer thats the normal operation."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Pepper Pike, Ohio 44124
Joe O
Job Details: 07/29/2022
"Cc: not dispensing ice or waterFound indent in door not allowing door switch to be completely pressed. Needs left ff doorCustomer does not want to repair at this time; ordrng 1 W11435353 (Door), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Cleveland, Ohio 44143
Corina H
Job Details: 07/29/2022
"CC that the unit is not spinning. Confirmed. Found the hub is worn. Replaced the hub from t/s. Started a drain and spin, spinning. Advised cust to d a clean washer. Opt test ok ; used 1 W10528947 (HUB) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Eastlake, Ohio 44095
Corina H
Job Details: 07/29/2022
"Model/serial do not match, but under warranty. CC that there is a vibration noise, the doors are hard to open and a bin is broken. Advised cust to send over closing papers for the bin. Confirmed on the doors not opening. Will need a new drain tube, fitting, dampeners and a bin (when they send the closing paperwork over); ordrng 1 W11239961 (Bin) and 6 WP2158826 (Dampener)s and 1 WP2304888 (Drain tube fitting) and 1 W11512417 (Drain tube)"
We serviced a
GE REFRIGERATOR
Model GSH22JSXASS
Near Cleveland, Ohio 44102
Angel
Job Details: 07/29/2022
"Cc that unit is not cooling to good in freezer. Took temperatures and freezer was at 30* and ff section was at 47*. Took off evaporator cover and found bottom row of evaporator with frost only so I used my watt meter to verify compressor and it was running at .60amps has to have a leak in the system could not tap system because unit is keeping cool some of his food unit will need compressor, evaporator and drier filter. Called landlord to give him estimate and said will just order a new unit for tenant. ; ordrng 1 WR87X28949 (Evaporator) and 1 WR87X20798 (Compressor) and 1 WPW10143759 (Drier filter uv)"
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Parma, Ohio 44134
Gabriel P
Job Details: 07/29/2022
"Unit was out of balance,correct issue opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WFW85HEFC1
Near University Heights, Ohio 44118
Manny
Job Details: 07/29/2022
"Cc unit locked and keeps draining, found code f3e1 for pressure switch fault, u it will need pressure switch replaced. Customer have a drain pump she said wpl sent it to her will use pump when i return to replace switch since pump has been constantly running.; ordrng 1 WPW10448876 (switch-wl)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Chagrin Falls, Ohio 44023
Brian M
Job Details: 07/29/2022
Installed evap cover and installed control Advised to let cool for 48 hours OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAB05
Near Madison, Ohio 44057
Dan
Job Details: 07/29/2022
"Customer complaint that bail arm broke off, lights are not working and no water through filter, Installed new filter from customer stock, water is working, unplugged and plugged led modules back in, lights are working, bail arm is broken off, unit needs new ice maker, customer does not want repair ; ordrng 1 WPW10300022 (Ice maker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Olmsted Township, Ohio 44138
Marie V
Job Details: 07/29/2022
"Took POP. Cc that the unit is leaking , confirmed. Found seal not sealing properly at top left corner. Replaced seal. Tested unit, Op test ok."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Elyria, Ohio 44035
David R
Job Details: 07/29/2022
Replaced door. Good. Op Test Ok
We serviced a
WHIRLPOOL RANGE
Model WFG525S0HS0
Near Willoughby, Ohio 44094
Corina H
Job Details: 07/29/2022
"CC that the unit is not heating. Confirmed. Checked the power at the control 0 volts. Will need a new control and dsi board. ; ordrng 1 W11159621 (Control) and 1 W11162730 (Dsi), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Mentor-on-the-Lake, Ohio 44060
Corina H
Job Details: 07/29/2022
"CC that the unit is leaking. Confirmed. Removed the door started a cycle. Found the vent leaking water. Will need a new vent and deflector. ; ordrng 1 WPW10428211 (Vent) and 1 W11112070 (Deflector), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KIDS-19
Near Parma, Ohio 44134
Manny
Job Details: 07/29/2022
"Cc unit no washing properly, verified and unit is only working on heavy cycle all others cycle wont work, unit will need control panel(not finding it with wpl part number) and wash motor but motor showing discontinued, on marcone.; ordrng 1 4171686 (pump/motor assy(discontinued))"
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Olmsted Township, Ohio 44138
Marie V
Job Details: 07/29/2022
"Cc that the unit is not starting. Confirmed. Found door switch, off place. Will need new. Replaced from T/S. Op test ok; used 1 WPW10569603 (DOOR SWTCH) from stock"
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Cleveland, Ohio 44144
Angel
Job Details: 07/29/2022
Cc that the start button was pushed in all the way. Verified and found that the switch was out of place removed back panel cover and made sure switch was good and it was reinstalled. Opt test ok.
We serviced a
MAYTAG DRYER
Model MGDC215EW2
Near Bay Village, Ohio 44140
Angel
Job Details: 07/29/2022
Cc that unit is squeaking. Ran unit and started squealing needs pulley replaced used repair kit from truck stock tested unit. Opt test ok.; used 1 4392065 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Perry, Ohio 44081
Joe O
Job Details: 07/29/2022
"Cc: doors not even, not sealing properlyFound upper ff door not closing completely. Adjusted doors and feet. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMYH02
Near Painesville, Ohio 44077
Joe O
Job Details: 07/29/2022
"Cc: not cooling properly, frost build upFound evap completely frosted over. Entered manual diagnostics. Found unit pulling 518 watts. Ohmed out thermistor from control. Thermistor reading out of range. Needs thermistor and controlControl replaced under 1 year ago. Under our 1 year part warranty; ordrng 1 WPW10383615 (thermistor) and 1 W11035836 (cntrl-elec)"
We serviced a
MAYTAG DRYER
Model WED8000DW3
Near Amherst, Ohio 44001
Gabriel P
Job Details: 07/29/2022
Found vibration sound coming from blower housing correct issue opt test ok
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Madison, Ohio 44057
Dan
Job Details: 07/28/2022
"Customer complaint that unit is not spinning, ran diagnostics found f8e1(long/no fill) error code, found cold water barely entering unit, ; ordrng 1 W11038689 (Valve)"
We serviced a
MAYTAG WASHER
Model MVW6230HC2
Near Elyria, Ohio 44035
David R
Job Details: 07/28/2022
"Cc unit will not run, will try to cycle but skip right down to 1 min and throw F7E1 error. While trying to cycle, will hear a humming sound from motor, replaced actuator, splutch and belt. Did not work, still humming motor. Found overloaded capacitor. Had one on truck, no t/s item W11395618. Ram a normal wash, good. Cycling and starting up. Cleared codes, ran diagnostics and calibration, good, Op Test Ok.** recommended using less detergent for less suds, cam checks owners manual"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2622MWNA
Near Geneva, Ohio 44041
Brian M
Job Details: 07/28/2022
Cc unit not cooling properly Removed evap cover found frost only on upper coils Needs sealed system repair ; ordrng 1 240550938 (compressor) and 1 5303918284 (evaporator) and 1 WPW10143759 (DRIER) and 1 SHIPPING (shipping and handling)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Wickliffe, Ohio 44092
Corina H
Job Details: 07/28/2022
"CC that the unit does not finish a cycle. Ran diag F2E1 STUCK KEY, F8E1 NO FILL, LONG FILL, F0E5 OFF BALANCE LOAD DETECTED. Ran a calibration. Found the cold valve sticking. Has a long drain hose to the sink. Ran a rinse and spin, filled and drained properly. Replaced the valve from t/s. Opt test ok ; used 1 W11210459 (VALVE) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ
Near Elyria, Ohio 44035
Gabriel P
Job Details: 07/28/2022
"Replace valve and water line and fitting ,opt test ok if she continues to have issue I advise her that I would need to contact whirlpool"
We serviced a
SAMSUNG DRYER
Model dv42h5200Ew/A3
Near Perry, Ohio 44081
Dan
Job Details: 07/28/2022
"Customer complaint that unit is not heating, confirmed, found thermal cut off open, unit needs new thermal cut off, customer says thermal cut off was just replaced weeks ago, unit also needs thermostat, customer does not want repair at this time; ordrng 1 DC96-00887C (Thermal cut off) and 1 DC47-00018A (Tstat), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE WASHER
Model Wwre5250d1ww
Near North Ridgeville, Ohio 44039
Gabriel P
Job Details: 07/28/2022
Found transmission loud but is discontinued cannot be fix WH38X10002
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290RTB02
Near Chagrin Falls, Ohio 44022
Joe O
Job Details: 07/28/2022
Installed gasket. Steamed gasket out. Op test ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
MAYTAG WASHER
Model MHW5630HC2
Near Aurora, Ohio 44202
Manny
Job Details: 07/28/2022
"Cc that unit is draining but keeps giving the error code, took unit apart and found some of the rubber pieces in the drain catch removed and cleaned hose and pump, ran normal cycle let unit fill and set it to drain, unit draining properly, filled up and drain unit multiple times so customer can see that is draining, customer saw and agreed that the unit is draining properly and is happy, advise running a clean cycle, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Chagrin Falls, Ohio 44022
Joe O
Job Details: 07/28/2022
Cc: door not sealing! Not cooling ff sectionFound doors not level. Adjusted shims. Adjusted doors. Steamed frost. Op test ok
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HZ07
Near Berea, Ohio 44017
David R
Job Details: 07/28/2022
"Replaced control, customer had a new light bulb. Put in. Good. All other components working good. Op Test Ok."
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Euclid, Ohio 44117
Corina H
Job Details: 07/28/2022
"CC that the unit is not cooling. Confirmed. Ff 65 Fz 20* found a lot of ice build up on the evaporator. Ran diag for the defrost turns on. Will need a new control, harness and thermistor. Office will need to reschedule appointment ; ordrng 1 W11546681 (Harness) and 1 W11546609 (Control) and 1 WPW10384183 (Thermistor)"
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Aurora, Ohio 44202
Brian M
Job Details: 07/28/2022
Cc unit not starting Found basket stuck to floor pan Floor pan was warped Removed pan Ran test cycle Ran auto test and calibration OP Test Ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHC2331PFAA
Near Solon, Ohio 44139
Manny
Job Details: 07/28/2022
"Cc unit leaking from the front left, found fz bottom full of ice and drain frozen, steamed ice (28mins) noticed some holes and cracks on liner and lots of condensation around the holes, advise customer to monitor the unit as this can happen again due to the amount of condensation, but that we could try and fix the liner, he stated that if it happens again he might just get a new fridge and put this one in the garage. Opt test ok"
We serviced a
MAYTAG WASHER
Model MVWB855DC1
Near Kent, Ohio 44240
Brian M
Job Details: 07/28/2022
Cc no power Found unit getting power but not sending through control Needs ui and control ; ordrng 1 W11226503 (console) and 1 W10916649 (cntrl-elec)
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Kent, Ohio 44240
Brian M
Job Details: 07/28/2022
Installed heater OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW07
Near Kent, Ohio 44240
Brian M
Job Details: 07/28/2022
Cc of no cool Found settings to be set to warmest setting little snow flakeTemp in freezer is at 0-6 and ff section at 39-40 Advised on settings OP Test Ok
We serviced a
MAYTAG WASHER
Model MVWB835DC4
Near Atwater, Ohio 44201
Brian M
Job Details: 07/28/2022
"Installed gearcase Found slider and clutch also needing to be replaced used truck stock Ran auto test and calibration OP Test Ok ; used 1 W10754448 (CABRIO CLUTCH), and 1 W10734521 (SLIDER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSF26C2EXB01
Near Mantua, Ohio 44255
Brian M
Job Details: 07/28/2022
Cc unit not defrosting Found bimetal shorted Needs harness Customer wa ts to self installNo return visit needed ; ordrng 1 W10253282 (harns-wire) and 1 SHIPPING (shipping and handling)
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET20RKXZW00
Near Moreland Hills, Ohio 44022
Joe O
Job Details: 07/28/2022
"Cc: leaking, not making iceFound ice maker cycling. And calling for water. Customer has water shut off to unit. Mold heater not heating. Could not pull unit out to check behind for leaks. Can see from under unit water fitting not seated correctly. Could not check for leaks. Needs ice maker kitAdvised if customer wanted to continue he would have to have unit removed prior to us returning.Customer does not want to repair at this time; ordrng 1 1129316 (icemaker kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Westlake, Ohio 44145
Marie V
Job Details: 07/28/2022
Cc that the unit is freezing food in fresh food section. Took temps 36* fresh food and 0* in freezer. Check temp settings. Fresh food at 39* and freezer at -7. Correct issue and set them to recommended temps and replace thermistor and diffuser. Advice cust to allows unit 24 to 48 hours for the temp to adjust . Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Parma, Ohio 44129
David R
Job Details: 07/28/2022
"Cc unit making banging noises in spin. Replaced strike, belt. Ran diagnostics, no error codes. Ran diagnostics test, heating banging from back. Looks like the drain hose is hitting up against the back of the unit. Adjusted, let customer know can also put styrofoam to help reduce shaking as well, ran with clothes in on normal to get water inside unit. Ran a drain and spin, good. Op Test Ok."
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Cleveland, Ohio 44119
Corina H
Job Details: 07/28/2022
CC that the unit is not cooling. Confirmed Fz 23* ff 65*. Unit is in a defrost when arriving. Heater is on. A lot of frost on the evaporator. Ohmed out the thermistor 17.83 ohms. Will need a new control and thermistor . Office to reschedule appointment. ; ordrng 1 WPW10384183 (Thermistor) and 1 W11546609 (Control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADW9
Near North Olmsted, Ohio 44070
Angel
Job Details: 07/28/2022
Replaced heater tested unit. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDPM704KPS0
Near Roaming Shores, Ohio 44084
Dan
Job Details: 07/28/2022
"Installed new sump assembly, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADW7
Near Brooklyn, Ohio 44144
David R
Job Details: 07/28/2022
"Replaced spray arms, ran diagnostics, no error codes. Went through cycle without skipping, dispenser door opened up by itself."
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near East Cleveland, Ohio 44112
Corina H
Job Details: 07/28/2022
"Replaced the harness, capacitor, shifter, control. Ran a calibration. Started a rinse and spin. Opt test ok."
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS4
Near Westlake, Ohio 44145
Marie V
Job Details: 07/28/2022
"Cc that the unit is not drains, cust already replaced drain pump. Tested unit. Feels like something Stuck. Removed all water and found a piece of glass preventing drain pump from operating. Corrected issue. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4815EW1
Near Chardon, Ohio 44024
Dan
Job Details: 07/28/2022
"Customer complaint that unit is not working, ran diagnostics found f5e2(lid unlock fault) and f7e1(basket speed fault) error codes, started normal wash cycle, unit filled and began agitating, canceled, ran drain and spin cycle, lid locks, unit did not spin, Optical sensor on shifter is not reading, installed new shifter, op test good , also found water up to drain hose in drain stack, advised customer to have plumber check drain to prevent possible syphoning; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
GE REFRIGERATOR
Model DFE28JSKLSS
Near Beachwood, Ohio 44122
Manny
Job Details: 07/28/2022
"Cc ice maker not dispensing, verified and ice maker not dispense ice when paddle is pressed, took dispenser apart, and found auger motor locked up checked power to auger motor and only getting less than 5v checked door board and not getting enough power out of the board and coming in. Unit will need door board, main board and auger motor. Customer will not proceed with the repair.; ordrng 1 WR55X37006 (Main control) and 1 WR55X36965 (Door control) and 1 WR60X10362 (auger motor asm), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Brook Park, Ohio 44142
Gabriel P
Job Details: 07/28/2022
"Found too much food in freezer causing unit to frost cause not letting air flow to circulate advise customer to minimize the load of food in both side freeser and fridge so air can circulate properly steam all ice,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHZ03
Near Lyndhurst, Ohio 44124
Manny
Job Details: 07/28/2022
"Replaced control, the customer told me only the item on the top shelf were frozen, spoke to bj he said it sounds like normal operation since anything in front of the diffuser can freeze, he advise calling techline spoke to Drew he advise setting temp to -1 in fz and 39 in ff informed customer of the above information and advise them to keep high humidity items away from the diffuser, op test ok took core for return."
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near South Euclid, Ohio 44121
Manny
Job Details: 07/28/2022
"Cc unit not working and its brand new, verified and unit not starting, removed terminal block cover and took voltage, L1 to L2 240Vac, L2 to N 240Vac and L1 to N 0.76, unit has a bad power connection from outlet, advise customer to have an electrician correct the power issue and if he still has issues with the unit to give wpl a call and well take another look."