We serviced a
GSC25C4EYY03 WHIRLPOOL
Model REFRIGERATOR
Near Willowick, OH 44095
Dan H
Job Details: 05/30/2018
Installed new air damper, op test good ; Job Cmpltd
We serviced a
KBFS25EWMS5 KITCHENAID
Model REFRIGERATOR
Near Willowick, OH 44095
Dan H
Job Details: 05/30/2018
Customer complaint that deli tray is broken, found pantry lid mount broken, unit needs new left side deli track; ordrng 1 W10874836 (endcap)
We serviced a
KGRS505XSS02 KITCHENAID
Model RANGE
Near Willowick, OH 44095
Dan H
Job Details: 05/30/2018
Customer complaint that burner is not working, confirmed, left rear burner valve is seized, unit needs new burner valve; ordrng 1 WPW10206287 (valve-brnr)
We serviced a
KUDE48FXSS1 KITCHENAID
Model DISHWASHER
Near Willowick, OH 44095
Dan H
Job Details: 05/30/2018
Customer complaint that unit is leaking into sink cabinet, no leaks coming from dishwasher, customer has pieces of plumbing under sink missing, advised customer that they need a plumber to replace pipes and not to run unit unit pipes are replaced, unit is operating as designed
We serviced a
WTW7300DW1 Whirlpool
Model Washer
Near University Heights, OH 44118
Corey L.
Job Details: 05/30/2018
Customer complaint of ofb on display and still getting white residue, explained ofb is an off balance load, ran diagnostics found f0e5 off balance load, suspension is good, unit is operating as designed ; Job Cmpltd,
We serviced a
KRMF706ESS01 KITCHENAID
Model REFRIGERATOR
Near Kirtland, OH 44094
Dan H
Job Details: 05/30/2018
Customer complaint of frost build up in freezer section, found upper left side of seal on freezer section door not sealing to cabinet, applied petroleum jelly to seal to help it stick to cabinet , op test good ; Job Cmpltd
We serviced a
WRF555SDFZ05 Whirlpool
Model Refrigerator
Near Mentor, OH 44060
Brian M
Job Details: 05/30/2018
Installed door OP TEST OK
We serviced a
WEG730H0DS0 WHIRLPOOL
Model RANGE
Near Avon, OH 44011
Macaulay G.
Job Details: 05/30/2018
, Replaced cooling fan assembly. All tested ok. Cooling fan turned on at 170 degrees as designed. ; Job Cmpltd
We serviced a
WTW6500WW1 WHIRLPOOL
Model WASHER
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 05/30/2018
Replaced water valve. All tested ok. No leaks. Left mitigation mat under washer.; Job Cmpltd
We serviced a
NTW4516FW2 AMANA
Model WASHER
Near Fairview Park, OH 44126
Chad P.
Job Details: 05/30/2018
Ran normal wash and service test mode. Advised on operations and sounds. Unit toggles between hot and cold on all temp settings except tap cold. This will cause some hammering. This is normal and will not effect the operations of the unit. Op test ok. ; Job Cmpltd,
We serviced a
WRT311FZDW00 WHIRLPOOL
Model REFRIGERATOR
Near Brook Park, OH 44142
Chad P.
Job Details: 05/30/2018
ordrng 1 W10836706 (EVAP) and 1 W10843121 (DRIER)
We serviced a
RTW4516FW2 ROPER
Model WASHER
Near Rocky River, OH 44116
Brian B
Job Details: 05/30/2018
Ran diag, f8e1 code, no fill long fill. Cleared code. Hooked up to testing station. Ran manual diag, hot and cold valves are working. Ran calibration, auto test, and drain and spin. All functions normal. Op test ok. No drain hose with machine. Office to order. No return visit.; ordrng 1 W11244231 (DRAIN HOSE)
We serviced a
MHWE950WW02 MAYTAG
Model WASHER
Near Lakewood, OH 44107
Brian B
Job Details: 05/30/2018
Found rear bearings have failed , water and grease leaking through bearings. customer does not want to repair
We serviced a
SCE30600W Jenn-Air
Model Range
Near Concord Township, OH 44077
Brian M
Job Details: 05/30/2018
Installed element Ran test bake OP TEST OK
We serviced a
GX2FHDXVQ00 Whirlpool
Model Refrigerator
Near Chardon Township, OH 44024
Brian M
Job Details: 05/30/2018
Cc that unit not cooling Fr at 6 ff at 50 3 amps on defrost Needs control board replaced ; ordrng 1 WP12806407 (housing 4228) and 1 WPW10180451 (overlay 3301
We serviced a
MVWC416FW1 Maytag
Model Washer
Near Bedford Heights, OH 44146
Corina B
Job Details: 05/30/2018
Replaced the parts. Ran a calibration found the gearcase bearings are bad. Will need a new gearcase. Called SM to order part ; ordrng 1 W10528947 (drive hub kit) and 1 W11035747 (gearcase),
We serviced a
JJW8630DDS Jenn-Air
Model Double Wall Oven
Near University Heights, OH 44118
Corey L.
Job Details: 05/30/2018
Installed new blowers, upper and lower, op test good;
We serviced a
WRS325SDHZ00 Whirlpool
Model Refrigerator
Near Maple Heights, OH 44137
Corina B
Job Details: 05/30/2018
CC that the housing for the water filter is missing. Will need a housing, the water line connection is missing and the shield for the back of the unit is missing.
We serviced a
MGDX655DW2 Whirlpool
Model Dryer
Near Cleveland, OH 44128
Corina B
Job Details: 05/30/2018
We serviced a
MFI2665XEB7 Maytag
Model Refrigerator
Near Euclid, OH 44119
Corey L.
Job Details: 05/30/2018
Installed new door and closer, op test good; Job Cmpltd,
We serviced a
WRX986SIHV00 Whirlpool
Model Refrigerator
Near Chester Township, OH 44026
Brian M
Job Details: 05/29/2018
Installed led control board Op test ok ;
We serviced a
KDFE104DBL5 WHIRLPOOL
Model DISHWASHER
Near Gates Mills, OH 44040
Dan H
Job Details: 05/29/2018
, Customer complaint that unit is not draining, confirmed, found drain hose clogged, unclogged drain hose, op test good ; Job Cmpltd
We serviced a
WRS588FIHW00 WHIRLPOOL
Model REFRIGERATOR
Near Olmsted Falls, OH 44138
Macaulay G.
Job Details: 05/29/2018
Replaced damper and tested unit. Refrigerator is now operating properly.; Job Cmpltd
We serviced a
WED7500GC0 WHIRLPOOL
Model DRYER
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 05/29/2018
Signal was not loud enough to hear from another room. Manually adjusted signal volume. Tested ok.; Job Cmpltd
We serviced a
MER5551BAW MAYTAG
Model RANGE
Near Elyria, OH 44035
Macaulay G.
Job Details: 05/29/2018
Could not get issue to duplicate. Added a small amount of turbine oil. Tested ok
We serviced a
WRF535SMBB00 WHIRLPOOL
Model REFRIGERATOR
Near Elyria, OH 44035
Macaulay G.
Job Details: 05/29/2018
Found ice maker only advancing sporadically. Replaced ice maker from truck stock . Refrigerator is operating properly.; used 1 W10884390 (ICE MAKER ASSY) from stock, Job Cmpltd
We serviced a
WED7300DW0 WHIRLPOOL
Model DRYER
Near Lorain, OH 44052
Macaulay G.
Job Details: 05/29/2018
Replaced support rollers. Tested ok.; Job Cmpltd
We serviced a
WDF560SAFT WHIRLPOOL
Model DISHWASHER
Near Lorain, OH 44052
Macaulay G.
Job Details: 05/29/2018
Found obstruction in drain filter. Removed obstruction, rinsed out and set filter back in place. Dishwasher now operating properly.; Job Cmpltd
We serviced a
MVWB835DW1 MAYTAG
Model WASHER
Near LaGrange, OH 44050
Macaulay G.
Job Details: 05/29/2018
Replaced clutch assembly. Ran calibration on unit. Tested unit. Found that gearcase is also grinding when agitating. Office to order gear case.; ordrng 1 W10811956 (drum assy)
We serviced a
WRF560SEYM05 WHIRLPOOL
Model REFRIGERATOR
Near Amherst, OH 44001
Brian B
Job Details: 05/29/2018
Found warp in freezer door, causing door to not seal properly. Office to order stainless freezer door.; ordrng 1 LW10433608 (dor-fip ms)
We serviced a
WDT720PADW1 WHIRLPOOL
Model DISHWASHER
Near Elyria, OH 44035
Macaulay G.
Job Details: 05/29/2018
Panel needs to be reorder. Wrong color. Needs white.; ordrng 1 W10838367 (panel)
We serviced a
WTW4616FW1 WHIRLPOOL
Model WASHER
Near Fairview Park, OH 44126
Chad P.
Job Details: 05/29/2018
Installed drain hose. Op test ok. ; Job Cmpltd
We serviced a
JDS8860BDP17 JENN-AIR
Model RANGE
Near Rocky River, OH 44116
Chad P.
Job Details: 05/29/2018
Found timer icon on. Reset power and reset clock. Timer icon off and working normally. Advised on control options. Op test ok. ; Job Cmpltd
We serviced a
WRF560SEYM01 WHIRLPOOL
Model REFRIGERATOR
Near Rocky River, OH 44116
Chad P.
Job Details: 05/29/2018
Found evap fan dead and unit not defrosting completely. Needs fan and Thermistor. ; ordrng 1 WPW10383615 (THERMISTOR) and 1 WPW10464673 (FAN MOTOR) and 1 WPW10487766 (HARNESS)
We serviced a
S105 JENN-AIR
Model RANGE
Near Rocky River, OH 44116
Chad P.
Job Details: 05/29/2018
, Found toggle switch in the oven light on position. Turned to off and advised Cust. Op test ok. Also advised Cust that unit is around 40 years old and parts are no longer available. ; Job Cmpltd
We serviced a
MES8800FZ0 MAYTAG
Model COOK TOP
Near Westlake, OH 44145
Brian B
Job Details: 05/29/2018
Removed old top and vacuumed broken glass. Installed new top. Tested unit. Op test ok
We serviced a
WRF560SEYM04 Whirlpool
Model Refrigerator
Near Russell Center, OH 44072
Robert A.
Job Details: 05/29/2018
Found top of evap covered in ice, checked defrost thermistor, out of range, cleared ice, replaced thermistor, op test ok; used 1 W10902214 (THERMISTOR4938)
We serviced a
JFC2089HES Jenn-Air
Model Refrigerator
Near Concord Township, OH 44077
Corina B
Job Details: 05/29/2018
CC that the water is not dispensing. Ff temp by the reservoir is 32*.The reservoir is frozen. Steamed the reservoir out. Advised cust to not overload the top shelf with food. The cold air is dropping down the back wall to freeze the reservoir. Optest ok.
We serviced a
MSC21C6MFZ00 Maytag
Model Refrigerator
Near Gates Mills, OH 44040
Brian M
Job Details: 05/29/2018
Cc of frosting Found bottom door gasket not touching frame Used steamer to reposition gasket OP TEST OK ; Job Cmpltd,
We serviced a
WFW8300SW03 Whirlpool
Model Washer
Near Cleveland, OH 44118
Macaulay G.
Job Details: 05/29/2018
Customer complaint washer is making a loud noise in spin cycle and is leaking in the front out of the door, found hair and a soap streak built up not allowing door to seal properly, started rinse and spin, unit still dripping from the door, seal has a spot where it’s not meeting door, needs new bellow, during spin bearing can hear the bearing has failed, quoted customer for repair customer declined,
We serviced a
WFG515S0EB1 Whirlpool
Model Range
Near Maple Heights, OH 44137
Dan H
Job Details: 05/29/2018
Customer complaint that right front burner is not lighting, Ignitor is arcing, cleaned up burner head, burner is lighting now, op test good ; Job Cmpltd,
We serviced a
MVWB765FW2 Maytag
Model Washer
Near Garfield Heights, OH 44125
Dan H
Job Details: 05/29/2018
Customer complaint that clothes are not getting wet, ran diagnostics found f2e1(stuck key) error code, all keys are working, started normal wash cycle, unit filled to normal level and advanced to wash cycle, repeated for all water level settings, unit filled to correct level for all settings, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent ; Job Cmpltd
We serviced a
MGDX655DW2 Maytag
Model Dryer
Near Parma, OH 44134
Jeff M
Job Details: 05/29/2018
Customer complaint that start button fell into console, confirmed, no damage to mounts or switch, reinstalled start button, op test good
We serviced a
ARG7303WW Amana
Model Range
Near Brook Park, OH 44142
Dan H
Job Details: 05/29/2018
Customer complaint that oven is not heating enough, started bake for 350 degrees, ignitor glowed, bake burner lit, temperature after 20-25 minutes preheat time at 279, unit needs new control and oven temperature sensor , customer does not want repair ; ordrng 1 WP31864501 (cntrl-elec 216.90) and 1 WPY0314907 (sensor 84.86)
We serviced a
MVWB766FW1 Maytag
Model Washer
Near Brook Park, OH 44142
Dan H
Job Details: 05/29/2018
Customer complaint that unit is dripping water inside, installed new water valve, op test good ;
We serviced a
WRT518SZFM00 Whirlpool
Model Refrigerator
Near Strongsville, OH 44136
Dan H
Job Details: 05/29/2018
Customer complaint of loud buzzing sound, unit was unplugged when tech arrived, plugged unit in, found freezer section door not closing properly, bottom of door is hitting freezer section floor, raised freezer section door with shim, op test good ; used 1 WP487576 (NYLON SHIMMING WASHER)
We serviced a
WZF34X16DW00 Whirlpool
Model Freezer
Near North Royalton, OH 44133
Dan H
Job Details: 05/29/2018
Customer complaint that unit s leaking, temperature at 13 degrees, found an olive lodged in drain tube preventing water to back up and leak out of top of drain tube, cleared, op test good ;
We serviced a
JES9860CAS02 Jenn-Air
Model Range
Near Parma, OH 44129
Dan H
Job Details: 05/29/2018
Customer complaint that left front element is not heating, left front element is heating, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd
We serviced a
MEDX700XW0 Whirlpool
Model Dryer
Near Broadview Heights, OH 44147
Dan H
Job Details: 05/29/2018
Customer complaint of squeaking noises, confirmed, noise is coming from idler pulley, installed new idler pulley, op test good, customer has plastic style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; used 1 279640 (PULLEY-IDLER 21.10)
We serviced a
KUDP01ILBL6 Whirlpool
Model Dishwasher
Near Independence, OH 44131
Dan H
Job Details: 05/29/2018
Customer complaint that detergent remains in dispenser after cycle, placed glasses upright in racks, started normal wash cycle, unit filled, glasses barely filled, unit needs new sump assembly , customer does not want repair ; ordrng 1 W10782773 (pump&motor 125.03)
We serviced a
KDFE104HPS0 Kitchenaid
Model Dishwasher
Near Kirtland, OH 44094
Brian M
Job Details: 05/29/2018
Cc that unit leaking suds Ran test cycle found tons sudes in tub OP TEST OK
We serviced a
MEDC215EW1 Whirlpool
Model Dryer
Near Willoughby Hills, OH 44094
Brian M
Job Details: 05/29/2018
Cc that unit will is not heating Found screws in terminal block loose Tightend terminal screws OP TEST OK
We serviced a
MEDX6STBW1 Maytag
Model Dryer
Near Cleveland, OH 44102
Macaulay G.
Job Details: 05/29/2018
Customer complaint dryer fills with water on steam option, started steam cycle with the 3 articles of clothing in the dryer, valve is not leaking and timer is working properly, unable to duplicate the problem, customer may want to use a medium to large load when using the steam cycle, left water mitigation mat, unit is operating as designed; Job Cmpltd
We serviced a
AMV2307PFS1 Amana
Model Microwave
Near Maple Heights, OH 44137
Corina B
Job Details: 05/29/2018
We serviced a
106.58179703 Kenmore
Model Refrigerator
Near Madison, OH 44057
Jeff M
Job Details: 05/29/2018
Cust unpluged the unit for a few days and the unit corrected itself i’m unable to determine an issue. Unit tested good
We serviced a
KDTE234GPS0 Kitchenaid
Model Dishwasher
Near Aurora, OH 44202
Robert A.
Job Details: 05/29/2018
Installed front panel, op test ok; Job Cmpltd
We serviced a
WRB322DMBW00 WHIRLPOOL
Model REFRIGERATOR
Near Avon Lake, OH 44012
Chad P.
Job Details: 05/29/2018
Found compressor inefficient. Evap is sweating and icing on the high side. Unit is able to defrost correctly. Excessive sweating and icing is cause of the hissing noise when the unit goes into defrost. Also ice is getting onto fan from higher then normal moisture levels in freezer section. Needs compressor replaced.
We serviced a
WRT518SZFM00 WHIRLPOOL
Model REFRIGERATOR
Near Westlake, OH 44145
Chad P.
Job Details: 05/29/2018
Found upper and lower doors not aligned. Corrected doors. Found evap fan dead and control frozen. Needs both replaced. ; ordrng 1 W11223729 (CONTROL) and 1 WP2315539 (FAN)
We serviced a
KSC24C8EYY02 KITCHENAID
Model REFRIGERATOR
Near Avon Lake, OH 44012
Chad P.
Job Details: 05/29/2018
Installed evap and filter. Charged unit. Op test ok. Advised 24 hrs for normal operations to resume. ; used 1 WPW10143759 (DRIER)
We serviced a
WGD4815EW2 WHIRLPOOL
Model DRYER
Near Westlake, OH 44145
Chad P.
Job Details: 05/29/2018
Adjusted striker. Door now closing better. Ran timed dry. Temps check good. Venting checks good. Soft ticking noise when unit started but it went away. Tech unable to determine where it was coming from. Advised to use as normal. Op test ok. ; Job Cmpltd
We serviced a
WRF535SWHZ00 WHIRLPOOL
Model FREEZER
Near Cleveland, OH 44111
Chad P.
Job Details: 05/29/2018
Found gap in gasket. Removed icing and steamed gasket. Advised to let gasket sit for about 20 min before using. Tech also leveled doors and tightened LH ff door handle. Op test ok. ; Job Cmpltd
We serviced a
NTW4516FW1 AMANA
Model WASHER
Near Avon, OH 44011
Brian B
Job Details: 05/29/2018
Found machine in flood mode, when plugged in, drain pump runs. Let run for 7 minutes, pump shut off. Checked pressure hose and drain hose. Checks ok. Reset power to machine, ran calibration and auto test. Op test ok.; Job Cmpltd
We serviced a
CAE2743BQ0 WHIRLPOOL
Model WASHER
Near Elyria, OH 44035
Brian B
Job Details: 05/29/2018
Used special tool (agi tamer balloon ) to remove agitator. Removed basket and replaced gearcase. Found belt worn and drive pulley with burnt rubber from belt. Replaced belt and pulley kit from t/s. No additional charges as est was already given. LS ok’d. Ran diag and auto test . Op test ok.; 1 W10721967 (PULLEY), and 1 WPW10006384 (BELT)
We serviced a
KDPE234GBS0 KITCHENAID
Model DISHWASHER
Near North Ridgeville, OH 44035
Brian B
Job Details: 05/29/2018
Main wash pump not starting,will need new sump assembly,check 120v to pump office to order part.; ordrng 1 W11085683 (SUMP PUMP ASSEMBLY )
We serviced a
WRX988SIBM01 REFRIGERATOR
Model WHIRLPOOL
Near Strongsville, OH 44149
Brian B
Job Details: 05/29/2018
Found I/m not working. Ran diag, step 56 ,57, 45. All passed. Ran step 15, optics, did not pass, 01. Will need new optics. Office to order parts.; ordrng 1 W10870822 (EMITTER) and 1 W10898445 (RECEIVER BOARD)
We serviced a
WFG525S0HS0 WHIRLPOOL
Model RANGE
Near Columbia Township, OH 44028
Brian B
Job Details: 05/29/2018
Left front burner not sparking up ordering new. Leveled range. Tested broiler. Office to order part.; ordrng 1 WPW10515455 (BURNER )
We serviced a
NED4655EW1 Amana
Model Dryer
Near Garfield Heights, OH 44105
Corey L.
Job Details: 05/29/2018
Customer complaint dryer not heating, confirmed no heat in any cycle, unit does not have vent installed yet nor has one, wall is clear to outside, thermal fuses are ok, connections at motor ok, found harness at timer plugged in missing a terminal, corrected harness, op test good;
We serviced a
MFI2269DRM00 Whirlpool
Model Refrigerator
Near Valley View, OH 44125
Corey L.
Job Details: 05/29/2018
Customer complaint ice not being made, found fill tube frozen, water valve failed, customer also wants filter cover that had been broken, had customer shut off water supply to the unit, will use water mat after part install; ordrng 1 WP67006331 (cover-filt 40.69) and 1 WPW10312696 (water inlet valve 100.48),
We serviced a
GLHS66EEQ0 Frigidaire
Model Refrigerator
Near Brecksville, OH 44141
Corina B
Job Details: 05/29/2018
Replaced the water valve
We serviced a
WRF560SEYM02 Whirlpool
Model Refrigerator
Near Willowick, OH 44095
Jeff M
Job Details: 05/29/2018
The left n right door the bottom of the doors are broken n causing the bottom the door to scrape against the freezer door needs all three doors; ordrng 1 LW10413519 (dor-fip ms) and 1 LW10433608 (dor-fip ms) and 1 LW10557493 (dor-fip) and 1 WPW10481433 (WHIRLPOOL ),
We serviced a
FGID2474QF3B Frigidaire
Model Dishwasher
Near Willoughby, OH 44094
Jeff M
Job Details: 05/29/2018
The unit tested good. Cust is using too much soap and a 30min cycle. I recommend for her to switch to the finish pods and to start unit the normal cycles ; Job Cmpltd,
We serviced a
WDT790SLYM1 Whirlpool
Model Dishwasher
Near Painesville, OH 44077
Jeff M
Job Details: 05/29/2018
The unit has a diverter error the unit needs a new controller and diverter motor. The install was fixed ; ordrng 1 W10482988 (elect control board) and 1 W10537869 (motor),
We serviced a
9875XVB Magic Chef
Model Wall Oven
Near Perry, OH 44081
Jeff M
Job Details: 05/29/2018
We serviced a
GLEQ942CS0 Frigidaire
Model Dryer
Near Geneva Township, OH 44041
Jeff M
Job Details: 05/29/2018
The rear bearing is failing ; ordrng 1 5303281153 (bearing kit-rear),
We serviced a
WRT519SZDW02 Whirlpool
Model Refrigerator
Near Andover, OH 44003
Arthur V
Job Details: 05/29/2018
Found gap in frame where it lays against cover by top of freezer door. Applied rtv silicone to close gap see pics Op test good
We serviced a
RED4640YQ1 Roper
Model Dryer
Near Rootstown, OH 44272
Tim G.
Job Details: 05/29/2018
Ran unit timed dry 40 min, no heat, set for 60 min, unit heating, tested all cycles, needs timer; ordrng 1 W11043389 (TIMER)
We serviced a
WEG745H0FS0 Whirlpool
Model Range
Near Diamond, OH 44412
Robert A.
Job Details: 05/29/2018
Found disp blank no power from control, replaced control, op test ok; Job Cmpltd,
We serviced a
KRMF706EBS01 Whirlpool
Model Refrigerator
Near North Benton, OH 44449
Robert A.
Job Details: 05/29/2018
Found auger motor just humming, not dispencing ice, connection good, needs auger motor; ordrng 1 W10822606 (AUGER MOTOR15151)
We serviced a
MVWX655DW1 Maytag
Model Washer
Near Euclid, OH 44123
Brian M
Job Details: 05/29/2018
Cc that unit will not start load Found no error codes but lid lock not always inguagingFound lid lock connector not seated in control board all the way Ran auto test and calibrationOP TEST OK
We serviced a
MVWC565FW0 Maytag
Model Washer
Near Cleveland, OH 44119
Brian M
Job Details: 05/29/2018
Cc that unit will not lock Ran diagnostics found error for lid lock Lid lock not inguaging Needs lid lock replacedReplaced lid lock from truck stockRan auto test and calibration OP TEST OK Unit is in concrete basement next to floor drain ; used 1 W10838613 (LATCH)
We serviced a
WTW4816FW2 Whirlpool
Model Washer
Near WARRENSVL HTS, OH 44128
Corey L.
Job Details: 05/29/2018
Customer complaint washer leaking from the back, confirmed found inlet valve leaking at hot water valve, replaced with truck stock, op test good; used 1 W11210459 (VALVE)
We serviced a
WDT730PAHV0 Whirlpool
Model Dishwasher
Near Walton Hills, OH 44146
Corina B
Job Details: 05/29/2018
CC that the water goes back into the unit, found the drain hose is not higher then the kitchen sink. No play on drain hose to raise it. Drained the dw., drained. Advised cust to call the install company to install a longer drain hose. Optest ok;
We serviced a
11060922990 Kenmore
Model Dryer
Near Bedford, OH 44146
Corina B
Job Details: 05/29/2018
CC that the unit was full of smoke and the door will not staying shut when clothes are in the dryer. Customer has foil style vent advised the customer that it’s a potential fire hazard to replace with a semi rigid or rigid vent. Found a lint fire in the cabinet. The lint screen was covered in wax from the fabric softener, cleaned the screen. Advised cust to clean the lint screen with soap and water. Vacuumed out the dryer. Found the thermal fuse, open. Replaced the fuse and latch from t/s. Optest ok. ; used 1 279570 (LATCH), 1 TJ93240 (ZOOM SPOUT), and 1 WP3390719 (THERMAL FUSE)
We serviced a
WFW75HEFW0 Maytag
Model Washer
Near Jefferson, OH 44047
Arthur V
Job Details: 05/29/2018
Found customer complaint “ not spinning all the water out” wet load at end of cycle. Found drain pump operating properly Needs appliance manager control bd.; ordrng 1 W11201274 (CONTROL )
We serviced a
MVWX655DW1 Maytag
Model Washer
Near Roaming Shores, OH 44084
Arthur V
Job Details: 05/29/2018
We serviced a
NTW4516FW2 Amana
Model Washer
Near Deerfield Township, OH 44411
Robert A.
Job Details: 05/29/2018
Ran diognostics, no codes, ran recal, good, started normal wash, good, all normal sounds, op test ok
We serviced a
911-3248231 Kenmore
Model Wall Oven
Near Highland Heights, OH 44143
Brian M
Job Details: 05/29/2018
Cc that unit does not heat Could not duplicate issue Unit is operating as intended OP TEST OK
We serviced a
WRS325FDAM04 Whirlpool
Model Refrigerator
Near Warrensville Heights, OH 44122
Corey L.
Job Details: 05/29/2018
Customer customer led in fridge dim, replaced led, op test good;
We serviced a
MRT118FFFE00 Maytag
Model Refrigerator
Near Harpersfield Township, OH 44041
Arthur V
Job Details: 05/29/2018
Found unit is freezing in the fresh food compartment—- several items including a bag of carrots and leftover spaghetti was frozen. Needs control box assembly and fresh food thermister. ; ordrng 1 W11223735 (CONTROL BOX ) and 1 WPW10384183 (thermistor),
We serviced a
NTW4516FW2 Amana
Model Washer
Near Ashtabula, OH 44004
Arthur V
Job Details: 05/29/2018
Replaced water valve. Op test good. Left water mat for leak detection ; Job Cmpltd
We serviced a
MVWC416FW0 Maytag
Model Washer
Near Kent, OH 44240
Robert A.
Job Details: 05/29/2018
Ran diognostics, good, found unit setting in a plastic tub, tub is pressing on shiel causing a clicking sound, corrected, op test ok; Job Cmpltd
We serviced a
KGCU407VSS01 Kitchenaid
Model Range
Near Aurora, OH 44202
Robert A.
Job Details: 05/29/2018
Cleaned all burners, tested on hogh and low, op test ok; Job Cmpltd,
We serviced a
JES9800CAB01 Jenn-Air
Model Range
Near Bainbridge Township, OH 44023
Robert A.
Job Details: 05/29/2018
Found no response from key pad, found ribbon cable discolored, dim segments in clock, needs panel and clock; ordrng 1 W10239347 (PANEL) and 1 WP8507P234 (CLOCK),
We serviced a
MFX2570AEM4 Maytag
Model Refrigerator
Near Lyndhurst, OH 44124
Brian M
Job Details: 05/29/2018
Cc that I've maker not working Found ice maker getting power and rotating but not calling for water Needs ice maker replacedReplaced ice maker from truck stock Unit rotated and called for water OP TEST OK ; used 1 W10882923 (ICE MAKER ASSY 9280)
We serviced a
WRF535SWHZ00 Whirlpool
Model Refrigerator
Near Shaker Heights, OH 44122
Brian M
Job Details: 05/29/2018
Cc that unit is frosting in freezer Found freezer door gasket compressed and not sealing on top portion of freezer doorUsed steamer to heat up freezer door gasket and reform it to hit and seal to frame Listen to compressor all normal sounds Customer has open wall and some noises resonate OP TEST OK
We serviced a
KFCO22EVBL2 Kitchenaid
Model Refrigerator
Near Cleveland, OH 44106
Macaulay G.
Job Details: 05/29/2018
Customer complaint of frost in freezer, confirmed frost in freezer, maybe caused by door handle not attached on one side and pushing door shut on left side only, right top side of the door is not sealing properly, found ice in ice tray had filled with water and froze solid, ice looked like water dripped from ice bin into the left track of the door not allowing door to close all the way now, removed enough ice in the left track to get the door closed, now sealing properly, unit needs water valve, more than likely an ice maker as it’s a frozen brick of ice, and ice/frost cleared from frz section; ordrng 1 WP12544124 (valve 101.67)
We serviced a
MVWB765FW0 Maytag
Model Washer
Near Solon, OH 44139
Corina B
Job Details: 05/29/2018
CC that the clothes are getting stuck under the agitator. Tighten the agitator. Checked the basket still on the hub correctly. Optest ok
We serviced a
WFW87HEDW0 Whirlpool
Model Washer
Near Cleveland, OH 44139
Corina B
Job Details: 05/29/2018
Replaced the control. Brought core back for return. Ran a CO test. Started a normal load. Optest ok.
We serviced a
WRB322DMBM00 Whirlpool
Model Refrigerator
Near Wickliffe, OH 44092
Corey L.
Job Details: 05/29/2018
Customer complaint fridge not cooling, confirmed both sections room temp, compressor and fans are running, found a visible leak at the aluminum/copper connection at filter dryer, and at high side connection at compressor, oil and refrigerant all over lines and unit floor, needs compressor and dryer; ordrng 1 W10507884 (compressor)
We serviced a
GD5SHAXNS00 Whirlpool
Model Refrigerator
Near Perry Township, OH 44081
Corina B
Job Details: 05/29/2018
Did not find any damage to the floor. Auger is frozen. Steamed out the auger. Optest ok.