Service History 743

We serviced a
WHIRLPOOL DRYER
Model LEQ8611LW1
Near Warrensville Heights, OH 44128
Robert A.
Job Details: 08/09/2017
Recieved belt switch, replaced door switch, op test ok; used 1 WP3406107 (SWITCH) from stock, Job Cmpltd, saved tckt [SdLink
We serviced a
KFIS29BBBL00 WHIRLPOOL
Model REFRIGERATOR
Near Euclid, OH 44132
Corina B
Job Details: 08/09/2017
Replaced the fan and thermistor in the ff. Used the fan and thermistor off of the ff evap. Optest ok.; Job Cmpltd
We serviced a
JFC2089HTB JENN-AIR
Model REFRIGERATOR
Near Cleveland, OH 44124
Dan H
Job Details: 08/09/2017
Customer complaint that unit is leaking from dispenser, water filter was changed on 7/20/17, found water leak at saddle valve donnection to house plumbing, advised customer that this will cause dispenser to drip and she should replace saddle valve with ball valve; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model JFC2089HPY
Near Rocky River, OH 44116
Brian B
Job Details: 08/09/2017
Replaced freezer gasket. Used steamer to form. Optest ok.; Job Cmpltd,
We serviced a
WRF767SDEM01 WHIRLPOOL
Model REFRIGERATOR
Near Grafton, OH 44044
Paul H.
Job Details: 08/09/2017
Replaced mullion and pivot, tested by opening and closing door a few times, op test ok.; Job Cmpltd,
We serviced a
DCXR463GA2WW GE
Model DRYER
Near Madison, OH 44057
Jeff M
Job Details: 08/09/2017
I found a screw loose that holds the rear main bearing in place I tighten the screw unit test good; Job Cmpltd
We serviced a
PTB2454GRQ WHIRLPOOL
Model REFRIGERATOR
Near Seven Hills, OH 44131
Chad P.
Job Details: 08/09/2017
Found starter failed. Replaced starter. Comp came on and continued to run. Advised to allow 24 hrs for normal cooling to resume. Found ff door seal cracking. Needs door seal replaced. ; ordrng 1 WP61004010 (SEAL)
We serviced a
WEG515S0FS0 whirlpool
Model range
Near Oakwood Village, OH 44146
Chad P.
Job Details: 08/09/2017
Removed cover from storage drawer that was hitting ignitor wire. Ran bake 2x. Unit lit first spark. Op test ok. ; Job Cmpltd
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Lakewood, OH 44107
Brian B
Job Details: 08/09/2017
Panel not responding.. 120v to control. 14v dc on UI connector. Will need new UI panel. Office to order part.; ordrng 1 W10815487 (PANEL-CNTRL), schdld next appmnt for 8/16 WED !,
We serviced a
FRIGIDAIRE RANGE
Model PLES389ECH
Near Russell Center, OH 44072
Robert A.
Job Details: 08/09/2017
Found bake element open, but recieving 220vac, needs element Cust to let us know; ordrng 1 318254906 (BAKE ELEMENT123.41), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, job compltd
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW0
Near Chesterland, OH 44026
Robert A.
Job Details: 08/09/2017
Installed hub and gearcase, ran recal cycle, op test ok; Job Cmpltd,
We serviced a
WFW9200SQA12 WHIRLPOOL
Model WASHER
Near Geneva, OH 44041
Jeff M
Job Details: 08/09/2017
Bearings are failing. It's took a picture of the damage. Needs the front rear and inside drum estimate only customer will buy a new one.
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Walton Hills, OH 44146
Chris H.
Job Details: 08/09/2017
Customer complaint that unit is leaking water, looked over unit, can see evidence of a water leak at cold water valve on unit, underneath unit all hoses are tigh no traces of leak, lowes cannot provide appliance cart as they cannot locate it lol, unit operates as designed ; Job Cmpltd
We serviced a
PLHS267ZDB2 FRIGIDAIRE
Model REFRIGERATOR
Near Chardon, OH 44024
Chris H.
Job Details: 08/09/2017
Customer complaint that units icemaker is not working and that the unit is leaking from frz onto floor, evap drain tube is clogged with debris and ice build up, found icemaker shutoff, started icemaker it cycled and filled as it should customer belives im has problem during harvest, qouted customer for evap drain tube, customer to monitor im. steamed out drain tube, customer to monitor production of ice, op test good; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM10
Near MIDDLEBRG HTS, OH 44130
Brian B
Job Details: 08/09/2017
Found user interface dim and no cooling functions are on. UI was in showroom mode. Placed into normal operating mode. Comp and fans started running. Display still very dim and some segments not lighting. Will need new UI. Office to order and give est. labor would be $92.00 if not under warr.; ordrng 1 W10865870 (USER INT), schdld next appmnt for 8/16 WED !,
We serviced a
ABB1924WEB2 AMANA
Model REFRIGERATOR
Near Mentor, OH 44060
Dan H
Job Details: 08/09/2017
Customer complaint of ice build up in freezer section, found ice buildup common with evaporator drain tube clog, unit has duck bill style drain tube, unit needs new ptrap style drain tube and ice cleared, cleared ice, installed new drain tube, op test good, part is covered per Special Project S38253; and 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDM3
Near Middleburg Heights, OH 44130
Brian B
Job Details: 08/08/2017
Panel not responding. Found burned connection in term box. Cut and stripped line cord and reconnected. Ran test cycle. Optest ok.; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model LSR8244DZ0
Near Westlake, OH 44145
Brian B
Job Details: 08/08/2017
Found worn ratchet dogs and brake sticking. Replaced ratchet dogs from t/s. Lubricated brake mechanism. Ran test cycle. Optest ok.; used 1 80040 (DOGS 433) from stock, Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KDTE254EBL2
Near Westlake, OH 44145
Brian B
Job Details: 08/08/2017
CC that machine leaked at left corner. Found gasket not pushed into channel all the way at upper left corner. Reinstalled gasket. Also, CC that machine did not complete cycle. Ran diag, 5-1 code, door not latched. Checked upper rack.. rack sliding properly without binding. Advised cust to make sure racks are pushed all the way in before closing door.; Job Cmpltd,
We serviced a
GE WASHER
Model GTWP2250D0WW
Near Lorain, OH 44053
Brian B
Job Details: 08/08/2017
Replaced control and button.. ran test cycle.. optest ok.; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2KHAXVQ01
Near Kent, OH 44240
Robert A.
Job Details: 08/08/2017
Found ice jam in chute, cleared, ice door sealing, disp ice, op test ok; , Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model WFW9640XW00
Near Aurora, OH 44202
Robert A.
Job Details: 08/08/2017
Checked over unit found small hole in bellow, replaced ran unit, op test ok; used 1 WP8182119 (BELLOW134.89) from stock, , Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB766FW0
Near Auburn Township, OH 44023
Robert A.
Job Details: 08/08/2017
Ran diognastics, ran test 51, all passed, ran test 52, started bedding on deep fill, watched cycle, watched fill and adj, good, op test ok; Job Cmpltd
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYP01
Near Russell Center, OH 44072
Robert A.
Job Details: 08/08/2017
Installed augermotor, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
LBR4132JQ1 WHIRLPOOL
Model WASHER
Near Painesville, OH 44077
Jeff M
Job Details: 08/08/2017
I found the lid switch broken. Given the age of the machine customer will buy new estimate only; used 1 3949247V (SWITCH) from stock,
We serviced a
GE REFRIGERATOR
Model PSHS6RGXCDSS
Near Novelty, OH 44072
Robert A.
Job Details: 08/08/2017
Found i/m receiving power, but stuck at 3oclock, needs i/mCust to let us know; ordrng 1 WR30X10093 (ICE MAKER167.22),
We serviced a
MTW5770TQ0 MAYTAG
Model WASHER
Near Strongsville, OH 44149
Paul H.
Job Details: 08/08/2017
CC not filling all the way, set to super and observed, when unit got fairly full it seemed to start siphoning, checked drain hose installation, more than 6-8 inches, corrected, unit proceeded to fill to correct spot, unable to reproduce issue;
We serviced a
LXR9245EQ0 WHIRLPOOL
Model WASHER
Near Olmsted Township, OH 44138
Paul H.
Job Details: 08/08/2017
No hot water, verified hot water to valve, pressure good, screen on valve is clear, verified power to valve, needs valve assembly;
We serviced a
KITCHENAID DISHWASHER
Model KUDI02FRSS0
Near Chardon, OH 44024
Robert A.
Job Details: 08/08/2017
Installed cust supplied sump asm. Ran unit, op test ok; Cllctd $196.37 CC Ref # 794623248, Job Cmpltd,
We serviced a
KFCS22EVMS8 KITCHENAID
Model REFRIGERATOR
Near Beachwood, OH 44122
Dan H
Job Details: 08/08/2017
Customer complaint of frost build up in freezer section, all doors are sealing, no air leaks in cabinet, unit is operating as designed ; Job Cmpltd
We serviced a
WRB322DMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44110
Chris H.
Job Details: 08/08/2017
Customer complaint that units frz light was out, states lights been working for the past couple days, see some frost near switch,door was probably not closed right and froze switch over, init is operating as designed ; Job Cmpltd
We serviced a
WGD5000DW2 WHIRLPOOL
Model DRYER
Near Painesville Township, OH 44077
Corina B
Job Details: 08/08/2017
CC that the door handle is broke. Will need a new handle. Called BB to order part. Cust can install part.; ordrng 1 W10861225 (handle 2825)
We serviced a
MFF2258VEW3 MAYTAG
Model REFRIGERATOR
Near Chardon Township, OH 44024
Corina B
Job Details: 08/08/2017
CC the FF is not cooling. Ff is 50 and fz 5. Found the evap is covered in frost. Used steamer to steam evap. Will need a new main control. Replaced the main control from t/s. Brought core back for return. Optest ok.; used 1 WPW10503278 (MUST RETURN**CORE*CTRL BOARD) from stock, Job Cmpltd
We serviced a
WRB322DMBW00 WHIRLPOOL
Model REFRIGERATOR
Near Parma, OH 44129
Chris H.
Job Details: 08/08/2017
Customer complaint that units frz section has frost build up on upper door,gasket is not sealed properly allowing warm air to enter, used steamer formed gasket into positon, adjusted legs for customer, op test good; Job Cmpltd
We serviced a
IGL730CS0 WHIRLPOOL
Model RANGE
Near University Heights, OH 44118
Dan H
Job Details: 08/08/2017
Installed new cooling fan, op test good ; Job Cmpltd
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near North Ridgeville, OH 44039
Paul H.
Job Details: 08/08/2017
Ran diagnostics, had f0e5 off balance load, cleared and tested, op test ok.; Job Cmpltd,
We serviced a
MTX14CYBBRWW GE
Model REFRIGERATOR
Near Mentor, OH 44060
Jeff M
Job Details: 08/08/2017
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WTW8600YW1 WHIRLPOOL
Model WASHER
Near Painesville, OH 44077
Jeff M
Job Details: 08/08/2017
The unit is leaking for the bleach dispencer. There is a Service pointer to correct the issue estimate only; ordrng 1 WPW10187307 (DISPENCER)
We serviced a
KUDE48FXSS5 KITCHENAID
Model DISHWASHER
Near South Euclid, OH 44121
Chad P.
Job Details: 08/08/2017
Found unit with standing water. Pump not running. Drew water out of unit. Removed pump clear. Found housing seperated causing poor electrical connection. Corrected. Ran normal wash and drain. Op test ok. ; Job Cmpltd,
We serviced a
WTW8500DR WHIRLPOOL
Model WASHER
Near Ashtabula Township, OH 44004
Jeff M
Job Details: 08/08/2017
Unit is displaying a lid lock error code. I cleared the code where in a spin cycle the code came back after the spin cycle unit needs new lock; ordrng 1 W10861642 (LATCH),
We serviced a
KDFE304DBL0 KITCHENAID
Model DISHWASHER
Near Conneaut, OH 44030
Jeff M
Job Details: 08/08/2017
Dishwasher is not heating the water. I found the heating circuit tested good customer is using rinse aid. I found that the controls not sending power needs new electronic control; ordrng 1 W10866116 (CONTROL),
We serviced a
NTW4650YQ AMANA
Model WASHER
Near Ashtabula, OH 44004
Jeff M
Job Details: 08/08/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
MFW2055YEW02 WHIRLPOOL
Model REFRIGERATOR
Near Edgewood, OH 44004
Jeff M
Job Details: 08/08/2017
The aaron's store has had the unit plugged in for two days straight freezer temperature is 6 fridge temp is 45° The unit is on the warmest setting they have the Settings backwards. I turn the fridge up so it would get colder the unit turned on the fans are all working the sensors are working there is no rips or tears in the gasket there is no frost on the back wall unit tested good. could not duplicate the issue; Job Cmpltd
We serviced a
WRB322DMBM00 WHIRLPOOL
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Paul H.
Job Details: 08/08/2017
CC door not shutting on its own, adjusted level, op test ok.; Job Cmpltd,
We serviced a
WRX735SDBM02 WHIRLPOOL
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Paul H.
Job Details: 08/08/2017
CC is not producing ice, would not cycle, replaced from t/s, cycled and filled, op test ok.; used 1 W10882923 (ICE MAKER ASSY) from stock, Job Cmpltd,
We serviced a
MEDX655DW1 MAYTAG
Model DRYER
Near Lorain, OH 44053
Paul H.
Job Details: 08/08/2017
Removed a piece of a screw from the felt, tested, nice and quiet now.; Job Cmpltd,
We serviced a
WOS97ES0ES00 WHIRLPOOL
Model WALL OVEN
Near Lorain, OH 44053
Paul H.
Job Details: 08/08/2017
Replaced door glass, op test ok.; Job Cmpltd
We serviced a
JGB630DEF1BB GE
Model RANGE
Near Cleveland, OH 44104
Dan H
Job Details: 08/08/2017
Customer complaint of gas smell, no gas smelled, used leak detector, covered all gas line connections, no bubbling observed, unit is operating as designed ; Job Cmpltd
We serviced a
WRF736SDAM10 WHIRLPOOL
Model REFRIGERATOR
Near Lorain, OH 44053
Paul H.
Job Details: 08/08/2017
FC drawer rollers were off track, causing LH side to not close properly, disassembled and reassembled with tracks lined up properly on both sides, tested, op test ok; Job Cmpltd
We serviced a
WFW95HEDW0 WHIRLPOOL
Model WASHER
Near Broadview Heights, OH 44147
Chad P.
Job Details: 08/08/2017
Cleared fault and installed pressure switch. Ran. Ormal wash. Op test ok. ; Job Cmpltd,
We serviced a
RTW4516FW ROPER
Model WASHER
Near Brooklyn, OH 44144
Chad P.
Job Details: 08/08/2017
No stored faults. Ran service test mode and calibration. No faults detected. Okay to use as normal. ; Job Cmpltd
We serviced a
MVWB855DC1 MAYTAG
Model WASHER
Near Brooklyn, OH 44144
Chad P.
Job Details: 08/08/2017
Found error codes for ui stuck key and lid not opened between cycles. All keys are responding and lid switch is working. Likely user fault. Op test ok. ; Job Cmpltd,
We serviced a
MEDB855DC3 MAYTAG
Model DRYER
Near Brooklyn, OH 44144
Chad P.
Job Details: 08/08/2017
Corrected door hinges. Op test ok. ; Job Cmpltd,
We serviced a
GI6SARXXF04 WHIRLPOOL
Model REFRIGERATOR
Near Broadview Heights, OH 44147
Chris H.
Job Details: 08/08/2017
Customer complaint that unit is not making ice, icemaker fill tube is frozen solid, icemaker is receving 120 volts, dual valve has failed causing water to seep and freeze over, unit needs a new dual valve, spoke with gs ordering part, unable to find dop or verify one dop is a guess; ordrng 1 WPW10312696 (valve-inlt), schdld next appmnt for 8/15 TUE
We serviced a
MED5100DW1 MAYTAG
Model DRYER
Near Willoughby, OH 44094
Corina B
Job Details: 08/08/2017
Replaced main control. Brought core back for return. Optest ok.; Job Cmpltd
We serviced a
KBLS36FKB00 KITCHENAID
Model REFRIGERATOR
Near Cleveland, OH 44108
Dan H
Job Details: 08/08/2017
Customer complaint that fresh food section is not cooling properly, fresh food section temperature at 43 degrees, freezer section temperature at 8 degrees, unit was in defrost when tech arrived, unit started cooling cycle, evaporator fan is running, evaporator has good frost pattern, compressor and condenser fan are running, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd
We serviced a
JEC9530ADS JENN-AIR
Model COOK TOP
Near Moreland Hills, OH 44022
Corina B
Job Details: 08/08/2017
CC that the front right burner knob does not stay on unless you hold it. Found the infinite switch is ng. Will need a new switch. Called GS to order part. ; ordrng 1 W10823734 (SWITCH-INF 15437) schdld next appmnt for 8/15 TUE
We serviced a
MHW3505FW0 MAYTAG
Model WASHER
Near Chagrin Falls, OH 44022
Corina B
Job Details: 08/08/2017
Replaced the switch. Ran calibration. Optest ok. ; Job Cmpltd
We serviced a
MSD2352KEW MAYTAG
Model REFRIGERATOR
Near Euclid, OH 44132
Dan H
Job Details: 08/08/2017
Customer complaint that freezer section is not cooling properly, freezer section temperature at 40 degrees, fresh food section temperature at 50 degrees, found small leak in high side line, recovered refrigerant, repaired line, brought system into a 28" vacuum, watched 15 minutes, no change on gauges, recharged unit with 4.5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; Job Cmpltd
We serviced a
WRB322DMBW00 WHIRLPOOL
Model REFRIGERATOR
Near Brooklyn, OH 44144
Chad P.
Job Details: 08/08/2017
Installed slides. Op test ok. ; Job Cmpltd,
We serviced a
WRF535SMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Shaker Heights, OH 44122
Chad P.
Job Details: 08/08/2017
Leveled unit and installed light cover.
We serviced a
MGDX655DW2 MAYTAG
Model DRYER
Near Brooklyn, OH 44144
Chad P.
Job Details: 08/08/2017
Installed legs. Found retainer clip for front panel broken. Needs replaced. ; ordrng 1 W10854425 (CLIP
We serviced a
AGG222VDW3 AMANA
Model RANGE
Near Oberlin, OH 44074
Paul H.
Job Details: 08/08/2017
Have gas to regulator, no gas out, verified fittings are not clogged, verified safety valve on regulator is in correct position, needs regulator; ordrng 1 W10177394 (regulator)
We serviced a
MMV5208WB1 MAYTAG
Model MICROWAVE
Near Cleveland, OH 44106
Chris H.
Job Details: 08/08/2017
Customer complaint that unit displays an F6 error code, mw relay, checked relay 4903 on pcb have continuity with door open and closed, contacts are welded shut, have 120 volts to relay when door is shut, monitor switch is sending voltage , u it needs a new pcb board, spoke with gs ordering part ,wpl techline dustin 7719757770 says may be an issue with purchase date, pop is in sd ; ordrng 1 WPW10569241 (cntrl-elec), schdld next appmnt for 8/15 TUE
We serviced a
WRT316SFDM00 WHIRLPOOL
Model REFRIGERATOR
Near Andover, OH 44003
Alice M.
Job Details: 08/08/2017
Recovered the freion and replaced the compressor and filter dryer. Put the unit in a 28 vac with the pump. I watched the unit for 10 mins no change. Tested good added 4.27oz of freion too the system. Unit op tested good ; Job Cmpltd,
We serviced a
KDFE204EWH1 KITCHENAID
Model DISHWASHER
Near Chesterland, OH 44026
Corina B
Job Details: 08/08/2017
CC that the unit will not turn on and blew the fuse. Ran diag 2-1 stuck key. Ran calibration. Ran a normal cycle. Working as designed. Optest ok. ; Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Lorain, OH 44052
Brian B
Job Details: 08/08/2017
Replaced pump.. ran calibration, auto test, and rinse and spin. Optest ok.; Job Cmpltd
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS22EWWH7
Near Lakewood, OH 44107
Brian B
Job Details: 08/08/2017
Cc that icemaker won't stop making ice and fills up bottom of frig. Found shut off arm out of i/m. Reinstalled arm. Vacuumed out condensor coil.job compltd
We serviced a
WGD5000DW3 WHIRLPOOL
Model DRYER
Near Ashtabula, OH 44004
Jeff M
Job Details: 08/08/2017
I found the dryer is not working properly I tested all of the fuses I called Greg tested the timer n the door switch needs a new push the start button; ordrng 1 WPW10117655 (START SWITCH)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Cleveland, OH 44110
Brian B
Job Details: 08/08/2017
CC that machine just keeps running and it keeps doing the rinse cycle over and over. Plugged machine in. Control went to final spin . Held start button for 5 sec to cancel cycle..Ran diag, no codes. Leveled machine. Ran calibration and auto test. Machine now operating normally. Optest ok.; Job Cmpltd,
We serviced a
JENN-AIR RANGE
Model JDS9865BDP
Near Westlake, OH 44145
Brian B
Job Details: 08/08/2017
, Replaced control. Tested convection bake. Optest ok.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd,
We serviced a
WRF535SMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Andover Township, OH 44003
Jeff M
Job Details: 08/08/2017
Seal was not ceiling against the cabinet a remolded the seal unit tested good; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM02
Near Bay Village, OH 44140
Robert A.
Job Details: 08/08/2017
Replaced valve and water tube.. cust had new inline valve and copper line installed. used steamer to melt ice in fill cup. Tested water. Pressure now good. optest ok.. ; Job Cmpltd,
We serviced a
MVWX655DW1 WHIRLPOOL
Model WASHER
Near Cleveland Heights, OH 44121
Chris H.
Job Details: 08/08/2017
Customer complaint that unit is not washing on correct temp, ran diagnostics found, hot/cold reversed, cleared code, corrected hoses, hot water shutoff has failed, left hot water shutoff, instructed customer need to have shutoff replaced by an certified plumber, explained load size and proper soap uasge to customer, op test good, customer showed pop pic in sd; Job Cmpltd
We serviced a
WRF535SMBW00 WHIRLPOOL
Model REFRIGERATOR
Near Saybrook Township, OH 44004
Dan H
Job Details: 08/08/2017
Recovered refrigerant, installed evaporator and filter drier, brought system into a 28" vacuum, watched 15 minutes, no change on gauges, recharged unit with 5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM02
Near Bay Village, OH 44140
Robert A.
Job Details: 08/08/2017
Replaced valve and water tube.. cust had new inline valve and copper line installed. used steamer to melt ice in fill cup. Tested water. Pressure now good. optest ok.. ; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Cleveland, OH 44135
Brian B
Job Details: 08/08/2017
Ran diag, no codes. Ran auto test.. gearcase bearings have failed. Will need new gearcase.. checked lower components. Cam worn down. Will also need splutch kit. office to order. Allow 2 hrs for return visit.; ordrng 1 W10721967 (cam) and 1 W11035751 (GEARCASE), schdld next appmnt for 8/14 MON !
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ01
Near Aurora, OH 44202
Robert A.
Job Details: 08/08/2017
ound door not making switch, installed temp spacer, disp working, needs shim; ordrng 2 wp2177331 (SHIM)s, schdld next appmnt for 8/14 MON !,
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2089WEP11
Near Aurora, OH 44202
Robert A.
Job Details: 08/08/2017
Cust states that frz light and i/m not working, then started to work, tested switch, good, cycled i/m, good, checked all door seals, good, tested tracks, good, op test ok; Job Cmpltd,
We serviced a
KRFF507ESS01 WHIRLPOOL
Model REFRIGERATOR
Near Chester Township, OH 44026
Corina B
Job Details: 08/08/2017
CC that the ff is not cooling. FF 53 FZ 5. Found the ff evap cover in ice. Technical Service Pointer #: W11092686A S16360 will need a new fan and thermistor harness. Called BB to order part. ; ordrng 1 W11033168 (HARNESS), schdld next appmnt for 8/15 TUE
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Streetsboro, OH 44241
Robert A.
Job Details: 08/08/2017
Ran diagnostics, no codes, ran recal cycle, good, lid lock working correct, op test okOfr. 1606002300; Job Cmpltd,
We serviced a
AMANA DRYER
Model NED4655EW1
Near Ravenna, OH 44266
Robert A.
Job Details: 08/08/2017
Found good airflow through unit, venting clogged, tested heat, none, replaced cut off, unit working showed cust how vent is clogged, left vent off, unit unplugged until venting is cleaned, op test okCust has a foil accordion style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.; used 1 279816 (CUTOFF) from stock, Job Cmpltd,
We serviced a
WDT720PADM2 WHIRLPOOL
Model DISHWASHER
Near Richmond Heights, OH 44143
Chris H.
Job Details: 08/08/2017
Customer complaint that units front panel has rust marks on it, explained the cosmetic 30 day warranty, was showing customer how to clean, scrub pad was too abrasive and scratched front panel, unit gets a new front panel, spoke with gs ordering part; ordrng 1 WPW10644292 (panel SS), schdld next appmnt for 8/15 TUE
We serviced a
AMANA DRYER
Model NED4655EW1
Near Ravenna, OH 44266
Robert A.
Job Details: 08/08/2017
Found good airflow through unit, venting clogged, tested heat, none, replaced cut off, unit working showed cust how vent is clogged, left vent off, unit unplugged until venting is cleaned, op test okCust has a foil accordion style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.; used 1 279816 (CUTOFF) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WFG540H0ES1
Near Bainbridge, OH 44023
Robert A.
Job Details: 08/08/2017
Complaint, bake does not always light, found burner grounds loose, tightened, reset electrode, tested unit, good, op test ok; Job Cmpltd,
We serviced a
KITCHENAID DBL WALL OVEN
Model KEBS208SSS04
Near Bainbridge Township, OH 44023
Robert A.
Job Details: 08/08/2017
, Found hidden bake element upper oven open, but. Receiving 220vac, needs element; ordrng 1 WPW10207398 (BAKE ELEMENT76.08), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 8/14 MON !
We serviced a
WZF34X180W00 WHIRLPOOL
Model FREEZER
Near Mentor, OH 44060
Corina B
Job Details: 08/08/2017
ecover the freon. Replaced the parts listed. Swept system held vacuum for 10 min. Charged system to 4.1oz of freon. Optest ok. ; Job Cmpltd
We serviced a
ARB2557CSR AMANA
Model REFRIGERATOR
Near Solon, OH 44139
Chris H.
Job Details: 08/08/2017
Customer complaint that unit is not cooling, oth sections at room temp, fans are running, compressor is burning hot, pulling 10.30 amps, used start box no good, compressor has a locked rotor, unit needs a new compressor, spoke with gs ordering part, CFC JOB CFC JOB; ordrng 1 W10309990 (compressor) and 1 WPW10143759 (drier-uv), schdld next appmnt for 8/15 TUE
We serviced a
WVW53UC0FS1 WHIRLPOOL
Model HOOD
Near Brecksville, OH 44141
Chris H.
Job Details: 08/08/2017
Customer complaint that units led lights are not working, lights will come on briefly if you tap on the hood, removed lights and board found loose connection, corrected, op test good; Job Cmpltd
We serviced a
WRT311FZDW00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland Heights, OH 44118
Dan H
Job Details: 08/08/2017
Customer complain of frost build up in freezer section, confirmed, no air leaks in seals, ordering fan kit per service pointer # W10916291; ordrng 1 W10916494 (FAN KIT), schdld next appmnt for 8/15 TUE
We serviced a
MGDB766FW0 MAYTAG
Model DRYER
Near Shaker Heights, OH 44120
Dan H
Job Details: 08/07/2017
Customer complaint that unit runs for 5 minutes then shuts off and is not heating, started normal dry cycle, unit started, unit heated, started timed dry cycle for 10 minutes, unit started, unit heated, unit ran for whole 10 minutes and completed the cycle, unit is operating as designed, customer refused to sign paperwork; Job Cmpltd
We serviced a
WED4815EW1 WHIRLPOOL
Model DRYER
Near Brecksville, OH 44141
Chris H.
Job Details: 08/07/2017
Customer complaint that unit is getting very hot and shut down, confirmed complaint, heater is not cycling on and off as it should, unit is receiving 240 volts, unit needs a new cycling thermostat, spoke with bj ordering part, pop in sd ; ordrng 1 WP3387134 (thrmst-fix), schdld next appmnt for 8/14 MON
We serviced a
WRX988SIBM03 WHIRLPOOL
Model REFRIGERATOR
Near Brecksville, OH 44141
Chris H.
Job Details: 08/07/2017
Customer complaint that unit is not making ice properly and that the water dispensor is leaking, customer has plastic supply line and bullet peircing valve, found leak is from entering system thru plastic line in frz door, icemaker temp was at 10 degrees, wpl techline kurt, stated to replace user interface and water line 7719750815, spoke with gs ordering parts; ordrng 1 W10848301 (cntrl-elec) and 1 WPW10499015 (tube-water), schdld next appmnt for 8/17 THU
We serviced a
WTW4800XQ2 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44109
Dan H
Job Details: 08/07/2017
Installed new suspension rods and shifter, op test good; Job Cmpltd
We serviced a
MMV4205DS-4 WHIRLPOOL
Model MICROWAVE
Near North Ridgeville, OH 44039
Paul H.
Job Details: 08/07/2017
Unit had door interlock failure, replaced interlocks from t/s, tested by heating a mug of water, op test ok.; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd
We serviced a
WTW8040DW2 WHIRLPOOL
Model WASHER
Near Brooklyn, OH 44144
Dan H
Job Details: 08/07/2017
Customer complaint that unit fills with too much water, ran diagnostics found f0e5( off balance load detected) error code, started normal wash cycle, unit filled up to normal amount and advanced to wash cycle, unit is operating as designed, also noticed customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd
We serviced a
FQHF2366PF FRIGIDAIRE
Model REFRIGERATOR
Near Huntsburg, OH 44046
Jeff M
Job Details: 08/07/2017
The unit was unplugged wh en i got there. I am unable to properly perform diagnostics on the fridge rescheduled the customer for a later date with the unit plugged in
We serviced a
FGHS2631PF4A FRIGIDAIRE
Model REFRIGERATOR
Near Cleveland, OH 44110
Corina B
Job Details: 08/07/2017
C not making ice. Ff 40 fz 5. Manual ran i/m, filled. Will need a new i/m. Found the evap fan making a whistling noise. Called GS to order part. R/s per cust req. ; ordrng 1 241509402 (motor) and 1 5303918344 (ice maker assy) and 1 5308000010 (blade-evap fan), schdld next appmnt for 8/15 TUE
We serviced a
KBFS25EWMS5 MAYTAG
Model REFRIGERATOR
Near Broadview Heights, OH 44147
Chris H.
Job Details: 08/07/2017
Installed new endcap, op test good
We serviced a
NED4655EW1 AMANA
Model DRYER
Near Parma, OH 44129
Dan H
Job Details: 08/07/2017
Customer complaint that unit is not heating, started normal dry cycle, unit is not heating,, found power supply missing a line of power, advised customer that they need an electrician to correct power supply, unit is operating as designed ; Job Cmpltd