Service History 744

We serviced a
GHWS3600F0WW GE
Model WASHER
Near Avon, OH 44011
Paul H.
Job Details: 08/15/2017
CC leaking from door area, cleaned some residue and hair off of door, started a cycle and observed, no leaks observed, op test ok.; Job Cmpltd,
We serviced a
JEC9530ADS JENN-AIR
Model COOK TOP
Near Moreland Hills, OH 44022
Corina B
Job Details: 08/15/2017
Cust left for 10-15min. Could not sign disclaimer. Cooktop glued in place, no screws holding the cooktop in place.. When using putty knife the cooktop cracked. Brought parts back for return
We serviced a
WDT720PADH2 WHIRLPOOL
Model DISHWASHER
Near North Ridgeville, OH 44039
Paul H.
Job Details: 08/15/2017
Replaced adjusters and tested, op test ok.; Job Cmpltd,
Near Novelty, OH 44072
Corina B
Job Details: 08/15/2017
KODE500ESS02 KITCHENAID WALL OVCC that the oven keeps getting an error code f2e1. Ran diag f2e1 internal Stuck/Shorted key f1e0 internal Oven user interface failure, pulled unit out, checked that j1 is connected, it is. Will need a new keypad. Checked the ground wire, will need
We serviced a
WFG505M0BW1 WHIRLPOOL
Model RANGE
Near Maple Heights, OH 44137
Chris H.
Job Details: 08/15/2017
Customer complaint that units cooktop has flaws such as paint has chipped off the corner, damage appears to be from instulation as dent is on this side as well, unit needs a new cooktop and touch up paint,spoke with gs ordering part,ms showing non exsitent in marcone called mike; ordrng 1 72017 (touchup wht) and 1 WPW10527865 (cooktop WHITE), schdld next appmnt for 8/23 WED
We serviced a
KRFF507ESS01 KITCHENAID
Model REFRIGERATOR
Near Fairview Park, OH 44126
Paul H.
Job Details: 08/15/2017
RC defrost issue, needs harness/fan/thermistor, ordering; ordrng 1 W11033168 (HARNESS)
We serviced a
WRF535SMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Maple Heights, OH 44137
Chris H.
Job Details: 08/15/2017
Customer complaint that unit is. Ot making ice, icemaker is shut off, turned i/m on it cycle, did not receive anywate, found unit is not receiving water, customer also has bullet peircing suppl valve, explained the flood hazard associated with this item, customer needs a plumber to replace valve and check water supply to unit, u it operates as designed ; Job Cmpltd
We serviced a
KUDS35FXSSA KITCHENAID
Model DISHWASHER
Near North Olmsted, OH 44070
Paul H.
Job Details: 08/15/2017
Main board shorted out, fused connectors to board, will need board, harness, and UI to repair; ordrng 1 W10479761 (cntrl-elec) and 1 W10871221 (harns-wire) and 1 WPW10481125 (panel-cntl),
We serviced a
KOSC504ESS00 KITCHENAID
Model RANGE
Near Lyndhurst, OH 44124
Dan H
Job Details: 08/15/2017
Customer complaint that oven temperature is too hot, started bake for 350 and wait 20-25 minutes for preheat, temperature aftrper pre heat is 341 degrees, unit is operating as designed ; Job Cmpltd
We serviced a
KODE500ESS02 WHIRLPOOL
Model WALL OVEN
Near Beachwood, OH 44122
Dan H
Job Details: 08/15/2017
Installed new user interface, op test good ; Job Cmpltd
We serviced a
KODE500ESS02 KITCHENAID
Model WALL OVEN
Near Mentor, OH 44060
Jeff M
Job Details: 08/15/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
WRF555SDFZ01 WHIRLPOOL
Model REFRIGERATOR
Near Painesville Township, OH 44077
Jeff M
Job Details: 08/15/2017
I found the user display completely blank but functional. In the wiring harness at the top of the door one of the wires is pinched and broken see the picture unable to order the harness separate from the door needs the door in user interface; ordrng 1 W10855083 (LEFT DOOR) and 1 WPW10337911 (UI),
We serviced a
MSF22D4XAB01 MAYTAG
Model REFRIGERATOR
Near Saybrook Township, OH 44004
Jeff M
Job Details: 08/15/2017
Customers hearing a noise unfortunately I'm unable to duplicate the issue I did take the cover off of the evaporator inspected the fan unit looked good; Job Cmpltd,
We serviced a
WTW8500DR WHIRLPOOL
Model WASHER
Near Ashtabula Township, OH 44004
Jeff M
Job Details: 08/15/2017
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
KDFE304DBL0 KITCHENAID
Model DISHWASHER
Near Conneaut, OH 44030
Jeff M
Job Details: 08/15/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
AMANA DRYER
Model NED4655EW1
Near Brooklyn, OH 44144
Brian B
Job Details: 08/15/2017
achine not drying. Pulled vent off back of dryer. House vent filled with wet lint and bird nest. Customer has not had vent cleaned out yet.. sent pic. Removed and cleaned out blower housing. Ran dryer. Optest ok.. Advised cust that he cannot use dryer until he has vent cleaned out as this is a serious fire hazard. ; Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MGDX655DW2
Near Brooklyn, OH 44144
Brian B
Job Details: 08/15/2017
Removed and straightened front panel where clip mounts. Reinstalled front panel. Straightened leg mounting area and screwed legs in.. optest ok.; Job Cmpltd,
We serviced a
MAYTAG RANGE
Model MGR6600FZ
Near Cleveland, OH 44109
Brian B
Job Details: 08/15/2017
CC that display was dim and oven not lighting. Display is normal brightness now and oven is lighting. Checked outlet. Correct polarity and ground. Voltage is 119v. Reset all connectors and ribbon cable on control. Adjusted feet to level machine. Tested oven and and all burners. All functions normal. Optest ok.; Job Cmpltd,
We serviced a
JENN-AIR RANGE
Model JDS1450DP0
Near Concord Township, OH 44060
Gail V.
Job Details: 08/15/2017
ound display not lighting up. Removed panel.. found connector loose on display. Reseated display connector. Display now working. Tested all functions. Optest ok.; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSF26C3EXB01
Near Franklin Township, OH 44240
Robert A.
Job Details: 08/15/2017
Found both sections 55deg, inspected evap, frost only on cap tube, checked w/uv light, no dye, checked comp area, found metal cond line rusted and leaking, unable to find an area that can be reached that is not rusted, needs condensorNeed 2 techs; ordrng 1 W10627646 (CONDENSOR), schdld next appmnt for 8/23 WED ! [****],
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Brimfield Township, OH 44240
Robert A.
Job Details: 08/15/2017
Reset latch, door working correct, hooked up power, ran unit on high heat, unit heating, op test okOfr 2500001697; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDB02
Near Deerfield Township, OH 44411
Robert A.
Job Details: 08/15/2017
Found no airflow to ff, returns frozen, cleared, good airflow, door seals good, op test okCalled tl gs; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Lakewood, OH 44107
Brian B
Job Details: 08/15/2017
Frost and ice building up in freezer. Machine has updated drain tube. Found freezer door not closing tight. Removed door and checked liner. Liner is not separated. Reattached and adjusted freezer door. Gasket is now sealing tight. Advised customer not to overload freezer. Optest ok. ; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Cleveland, OH 44135
Brian B
Job Details: 08/15/2017
Replaced motor. Ran test cycle. Optest ok.; Job Cmpltd,
We serviced a
AMANA WASHER
Model NTW4605EW0
Near Cleveland, OH 44111
Brian B
Job Details: 08/15/2017
Machine not responding. Found ground fault on outlet had tripped. Reset outlet. Ran calibration, drain and spin and normal cycle. Optest ok.; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Cleveland, OH 44111
Brian B
Job Details: 08/15/2017
CC that machine does not out eniughy water in. Ran diag, no codes.. leveled machine, ran calibration cycle. Ran cycle with large blanket and used bulky/sheets cycle. Water level is correct. Ran cycle with another regular load and used deep water cycle. Water level was correct. Advised customer on proper operation. Optest ok; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WGG555S0BS01
Near Cleveland, OH 44102
Brian B
Job Details: 08/15/2017
Found membrane panel partially melted. Will need new panel. Advised cust on using to big of pot on back burner.. Office to order. Whirl covering repair. WAUGCAUEPL1.. ; ordrng 1 WPW10531230 (SWITCH- MEMB), schdld next appmnt for 8/21 MON !,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM02
Near Cleveland, OH 44113
Brian B
Job Details: 08/15/2017
Al maintenance phone # 216-450-4122. Checked temps. 6 deg freezer, 39 ff... found Auger motor just humming but not turning. Motor is seized. Will need new auger motor. Office to order part. Please ship part to office, #102..; ordrng 1 WPW10317991 (AUGER MOTOR 15126),
We serviced a
KITCHENAID DISHWASHER
Model KDTE304DSS0
Near Auburn Township, OH 44023
Robert A.
Job Details: 08/15/2017
Ran diagnostics, 7-1 no heat, 3-1 open thermistor, 6-6 cold water code, 8-1 slow drain, excess suds in unit, need to use less soap, checked thrmistor, good, heater checks good, no power from control, needs c/b, inspected upper rack, found enda rusting, see pics, needs upper rack; ordrng 1 W10728863 (UPPER RACK) and 1 W10866116 (C/B), schdld next appmnt for 8/22 TUE !,
We serviced a
KITCHENAID WALL OVEN
Model KEBS207BSS00
Near Auburn Township, OH 44023
Robert A.
Job Details: 08/15/2017
Complaint, upper oven, when standard metal rack was extended, rack fell, checked upper oven, found that when standard rack is in 3 position, extended, used scale to pull down, rack popped out with less than 20lbs of pressure, also failed in position 2, walls are moving out, called wptl austin, talked w/master tech dustin gave measurments of top and bottom oven cavities, top oven larger, said to have cust run a self clean cycle on upper oven to reset cavity, and let cool back downOp test okSr# 7719809945; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW00
Near Kent, OH 44240
Robert A.
Job Details: 08/15/2017
Temps good, found fill tube missing cup, corrected, cycled i/m, good, removed ice, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Streetsboro, OH 44241
Robert A.
Job Details: 08/15/2017
inspected unit, no signs of a leak under unit, checked tub, no signs of a leak, no cracks found, op test okOfr. 1606002297; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Streetsboro, OH 44241
Robert A.
Job Details: 08/15/2017
Plugged in unit, watched, evap fan receiving power, not running, needs fan motorOfr. 1606002303; ordrng 1 W10556724 (EVAP FAN MOTOR), schdld next appmnt for 8/22 TUE !,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ01
Near Aurora, OH 44202
Robert A.
Job Details: 08/15/2017
Installed shim, op test ok; Job Cmpltd,
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ00
Near Beachwood, OH 44122
Robert A.
Job Details: 08/15/2017
No frost in frz, Checked frz, 0deg, set at factory setting, ff 44 set at 1star, ran diagnostics, all tested good, cust thermometer reading -5, thermometer is off, unit working as designed, op test ok; Job Cmpltd,
We serviced a
KITCHENAID WALL OVEN
Model KEBS109BSS0
Near Chagrin Falls, OH 44022
Robert A.
Job Details: 08/15/2017
Replaced high limit, tested unit, op test ok; Job Cmpltd,
We serviced a
GENERAL ELEC REFRIGERATOR
Model PSC23PSSASS
Near Auburn Township, OH 44023
Robert A.
Job Details: 08/15/2017
We serviced a
WDF520PADM3 WHIRLPOOL
Model DISHWASHER
Near South Euclid, OH 44121
Chris H.
Job Details: 08/15/2017
customer complaint that unit is not draining, had another company out stated it was the pump, found broken glass lodged in the impeller, pump is undamaged, removed glass, unit is now draining, op test good; Job Cmpltd
We serviced a
WRF560SFYW00 WHIRLPOOL
Model REFRIGERATOR
Near South Euclid, OH 44121
Dan H
Job Details: 08/15/2017
Customer complaint that unit is not cooling, fresh food section temperature at 52 degrees, freezer section temperature at 14 degrees, evaporator fan is running, compressor and condenser fan are running, frost frost build up on top of evaporator, found thermistor corroded, unit needs new plastic thermistor and frost cleared, cleared frost and installed new thermistor, op test good ; used 1 W10902214 (THERMISTOR) from stock, Job Cmpltd
We serviced a
WDF540PADB0 WHIRLPOOL
Model DISHWASHER
Near Jefferson, OH 44047
Jeff M
Job Details: 08/15/2017
The unit was not draining. I found a plastic clip inside the drain pump which broke one of the fans on the impeller needs a new drain pump. The rinse aid cap is missing from the soap dispenser need to Spencer is contaminated with dirty water needs a new soap dispenser. Also the ui is broken it is not Secure at all; ordrng 1 W10839949 (UI) and 1 WPW10348269 (DRAIN PUMP) and 1 WPW10671905 (DISPENCER),
We serviced a
NTW4516FW0 AMANA
Model WASHER
Near Conneaut, OH 44030
Jeff M
Job Details: 08/15/2017
I found a long drain code save in the computer for the third time in a row. I pulled the drain pump off i found no obstructions or blocks inpeller was fine. Sensor holes has no pinches of holes. I called Fred he recommended to run a load of six large bath towels with no soap. The unit agitates fine it would not spin. I cleared the code re-calibrate the machine tested good call Fred back recommends a shift actuator I cannot locate it on my truck. Needs to be ordered customers going to call Whirlpool and discuss with them about a replacement; ordrng 1 W10913953 (ACTUATOR), used 1 W10913953 (ACTUATOR) from stock,
We serviced a
KRFF507ESS01 WHIRLPOOL
Model REFRIGERATOR
Near Chester Township, OH 44026
Corina B
Job Details: 08/15/2017
Replaced the harness. Optest ok. ; Job Cmpltd
We serviced a
WDT720PADM2 WHIRLPOOL
Model DISHWASHER
Near Richmond Heights, OH 44143
Chris H.
Job Details: 08/15/2017
Installed new front panel, op test good; Job Cmpltd
We serviced a
GX2FHDXVB04 WHIRLPOOL
Model REFRIGERATOR
Near Mentor, OH 44060
Corina B
Job Details: 08/15/2017
CC that the fz light is not coming on. Found the fz light was frozen. Steamed the switch out. Used silicone spray on the switch. Optest ok.; Job Cmpltd
We serviced a
DBXR463EG6WW GE
Model DRYER
Near Painesville Township, OH 44077
Corina B
Job Details: 08/15/2017
CC that there is a rattle coming from the unit. Found the wire cover was hitting the drum. Re attached the wire cover. Optest ok.; Job Cmpltd
We serviced a
WFG540H0ES1 WHIRLPOOL
Model RANGE
Near Warrensville Heights, OH 44122
Chris H.
Job Details: 08/15/2017
Customer complaint that unit was smoking and stunk out the house, unit is brand new and will smoke upon forst couple of initial uses, started unit on bake at 350, smell is paint curing, paint is excessive on sides but is curing,op test good; Job Cmpltd
We serviced a
GLWN2800D0WS GE
Model WASHER
Near Cleveland, OH 44105
Chris H.
Job Details: 08/15/2017
Customer complaint that unit is not dispensing fabric softner correctly, found customer overfilling dispensor causing gravity to dump the softner, instructed customer, op test good; Job Cmpltd
We serviced a
NED4655EW1 AMANA
Model DRYER
Near Cleveland, OH 44104
Chris H.
Job Details: 08/15/2017
Customer complaint that unit is not heating, unit is receiving 240 volts, found element, open replaced from ts, op test good; used 1 279838 (ELEMENT) from stock, Job Cmpltd
We serviced a
WRT311FZDM00 WHIRLPOOL
Model REFRIGERATOR
Near Eastlake, OH 44095
Dan H
Job Details: 08/15/2017
Customer complaint that unit is not cooling, fresh food section temperature at 66 degrees, freezer section temperature at 11 degrees, condenser fan and compressor are running,evaporator fan is not running, evaporator fan recieving 120vac, flicked evaporator fan, fan started, unit needs new evaporator fan motor; ordrng 1 WP2315539 (MOTOR), schdld next appmnt for 8/24 THU
We serviced a
FQHF2366PF FRIGIDAIRE
Model REFRIGERATOR
Near Huntsburg, OH 44046
Jeff M
Job Details: 08/14/2017
The unit is not cooling correctly the freezer was that's -12 the fridge was at 68° I found that the evaporator fan is not spinning. It is receiving power new evaporator fan is needed to complete the repair; ordrng 1 241509402 (motor)
We serviced a
WFE540H0AS1 WHIRLPOOL
Model RANGE
Near Montville, OH 44064
Jeff M
Job Details: 08/14/2017
The unit is not heating. I found the Bake element open and the control is not sending power. The ele and control is needed ; ordrng 1 W10779716 (B ELEMENT ) and 1 WPW10586735 (CONTORL)
We serviced a
MVWC400XW3 MAYTAG
Model WASHER
Near Conneaut, OH 44030
Jeff M
Job Details: 08/14/2017
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WFW75HEFW0 WHIRLPOOL
Model WASHER
Near Roaming Shores, OH 44085
Jeff M
Job Details: 08/14/2017
I was unable to duplicate the issue the unit works for me put it in a normal mode tested fine; Job Cmpltd,
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Lorain, OH 44053
Paul H.
Job Details: 08/14/2017
Replaced main control, ran calibration cycle and an auto test, op test ok.; Job Cmpltd,
We serviced a
MRT118FFFH01 WHIRLPOOL
Model REFRIGERATOR
Near Lorain, OH 44053
Paul H.
Job Details: 08/14/2017
Rail from shelf had popped off, inserted and secured, op test ok.; Job Cmpltd,
We serviced a
WGD5000DW3 whirlpool
Model dryer
Near Ashtabula, OH 44004
Jeff M
Job Details: 08/14/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
KUDS30IXBT9 KITCHENAID
Model DISHWASHER
Near Mentor, OH 44060
Corina B
Job Details: 08/14/2017
CC that the top rack is broken. Found the wheel is broken on the top rack. Technical Service Pointer #: W10756177B * S-CODE – “S23010” to cover parts & labor, unit falls into this range. Replaced the adjusters from t/s. Ran a calibration, optest ok. ; used 1 W10712394 (ADJUSTER (SET OF 2)) from stock, Job Cmpltd
We serviced a
MVWC415EW2 MAYTAG
Model WASHER
Near Cleveland, OH 44135
Chris H.
Job Details: 08/14/2017
Customer complaint that unit is not locking, ran diagnostics found lid lock fault, replaced lid lock from ts, ran calibration, op test good, pop in sd; used 1 W10838613 (LATCH) from stock, Job Cmpltd
We serviced a
JMV8208BAB JENN-AIR
Model MICRO OVEN
Near Solon, OH 44139
Dan H
Job Details: 08/14/2017
Customer complaint that unit is not heating, confirmed, found diode shorted shorted, magnetron also shorted, unit needs new diode and magnetron, customer does not repair
We serviced a
WFW9200SQ02 WHIRLPOOL
Model WASHER
Near Walton Hills, OH 44146
Dan H
Job Details: 08/14/2017
Customer complaint that unit will not run clean washer cycle, started clean washer cycle, unit started clean cycle then stopped after a few minutes and displayed rl error, ran diagnostics found f34(unload indication) error code, found bearings worn, unit needs new inner tub, outer tub, and basket, customer does not want repair
We serviced a
KRFC604FSS KITCHENAID
Model REFRIGERATOR
Near Madison, OH 44057
Jeff M
Job Details: 08/14/2017
Water dispensers is having an issue with dispensing water I found that the whole house pressure is 110 psi recommended to 60 PSI I'm ordering a new water filter and pressure regulator. The regulator needs to be installed by a licensed plumber; ordrng 1 EDR2RXD1 (FILTER) and 1 W10786954 (REGULAR ),
We serviced a
MEDC215EW1 maytag
Model dryer
Near Bay Village, OH 44140
Paul H.
Job Details: 08/14/2017
Finish is cracked on interior of drum, appears to be a defect, ordering a drum, ; ordrng 1 W10899578 (DRUM),
We serviced a
KRFF507ESS01 kitchenaid
Model refrigerator
Near Bay Village, OH 44140
Paul H.
Job Details: 08/14/2017
Unit does fit pointer w11092686a, RC is not defrosting properly, based on field experience, ordering harness, comes with fan and thermistors; ordrng 1 W11033168 (HARNESS/FAN-THERMISTORS)
We serviced a
WDT720PADM2 WHIRLPOOL
Model DISHWASHER
Near Olmsted Falls, OH 44138
Paul H.
Job Details: 08/14/2017
Replaced main board, started a cycle and observed, no wash motor action, new board, voltage is being sent, ran diagnostic cycle, still no wash action, wash motor must be seized, ordering; ordrng 1 WPW10671941 (pump&motor),
We serviced a
WRT311FZDW00 WHIRLPOOL
Model REFRIGERATOR
Near Lorain, OH 44053
Paul H.
Job Details: 08/14/2017
Replaced defrost control, placed in defrost, op test ok.; Job Cmpltd
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Olmsted Falls, OH 44138
Paul H.
Job Details: 08/14/2017
Tried three different outlets, problem persists, power dropping to board, spoke with JR, has to be a loose connection or a faulty board, examined all molex connectors, all wires seated firmly and correctly into each connector, each connector seated firmly to its mate, must be a faulty board; ordrng 1 W11116590 (CNTRL-ELEC),
We serviced a
MFI2568AES MAYTAG
Model REFRIGERATOR
Near Strongsville, OH 44149
Paul H.
Job Details: 08/14/2017
Unit issue does fit pointer r8178660, is not under any special coverage though, needs HV board kit: W10890094
We serviced a
NTW4605EW0 AMANA
Model WASHER
Near Westlake, OH 44145
Paul H.
Job Details: 08/14/2017
When I arrived unit was in flood, allowed ten minute timeout and explained to customer, afterwards, ran diagnostics, no errors, ran auto test, proceeded fine, checked for errors again, none, op test ok.
We serviced a
RF378PXGQ1 WHIRLPOOL
Model RANGE
Near South Euclid, OH 44121
Corina B
Job Details: 08/14/2017
Replaced the part listed. Turned oven on to clean, door locked and unlocked. Optest ok. ; Job Cmpltd
We serviced a
MEDX655DW1 maytag
Model dryer
Near North Ridgeville, OH 44039
Paul H.
Job Details: 08/14/2017
Start switch became unmounted, checked for damage, none, reinstalled securely, tested, op test ok; Job Cmpltd,
We serviced a
FRS6HR5JW0 FRIGIDAIRE
Model REFRIGERATOR
Near South Euclid, OH 44121
Corina B
Job Details: 08/14/2017
CC that the im is not making ice. Found the im was turned off. Turned im on cycled and filled. Optest ok. Cust needs a water filter called BB to order part.; ordrng 1 WFCB (water filter 3085)
We serviced a
MVWC565FW0 MAYTAG
Model WASHER
Near WILOUGHBY HLS, OH 44094
Corina B
Job Details: 08/14/2017
Went to replace the hub and the gearcase is seized up. Will need a new gearcase. Called GS to order part. ; ordrng 1 W11035751 (GEARCASE), schdld next appmnt for 8/21 MON
We serviced a
MSC21C6MFZ00 MAYTAG
Model REFRIGERATOR
Near Eastlake, OH 44095
Corina B
Job Details: 08/14/2017
Replaced the door ice flap. Waiting on the ff door. Optest ok
We serviced a
WDF320PADB3 WHIRLPOOL
Model DISHWASHER
Near Willowick, OH 44095
Corina B
Job Details: 08/14/2017
Replaced the panel. Optest ok.; Job Cmpltd
We serviced a
MVWC360AW0 MAYTAG
Model WASHER
Near Painesville Township, OH 44077
Corina B
Job Details: 08/14/2017
CC that its not finishing cycles. Ran diag F7E1 – BASKET SPEED FAULT, F0E2 – OVER SUDS CONDITION DETECTED, cleared codes. Ran an auto test, Ran test 3 drive system, passed. Advised cust to use 1-2 tablespoons of detergent. 6-8 bath towels equals a full load. Ran a calibration Running as designed. Optest ok.; Job Cmpltd,
We serviced a
WRX735SDBM00 WHIRLPOOL
Model REFRIGERATOR
Near Brook Park, OH 44142
Chris H.
Job Details: 08/14/2017
Customer complaint that units ice bin will not pull out and that the water filter door ill not close, corrected complaints, op test good; Job Cmpltd
We serviced a
GH7208XRY3 WHIRLPOOL
Model MICROWAVE
Near Parma, OH 44129
Chris H.
Job Details: 08/14/2017
Customer complaint that unit displays an F7 error code and developed a smoke during use, smoke is from grease build up in the top of cavity, advised customer on how to clean unit, 4903 relay shows continuity, have 120 with door closed monitor switch is sending power, unit needs a new control, spoke with gs ordering part ; ordrng 1 8206603 (cntrl-elec), schdld next appmnt for 8/22 TUE
We serviced a
MDB7749AWB2 WHIRLPOOL
Model DISHWASHER
Near Parma, OH 44134
Chris H.
Job Details: 08/14/2017
Customer complaint that units user i terace is not responding, bi-metal checks good, control is receiving 120 volts, ribbon connection is good, unit needs a new user interface, main control and lower rack wheels, spoke with gs ordering parts; ordrng 1 W10811148 (panel-cntl) and 4 WPW10261335 (wheel)s and 1 WPW10298356 (cntrl-elec), schdld next appmnt for 8/21 MON
We serviced a
KBRS20ETSS01 KITCHENAID
Model REFRIGERATOR
Near WARRENSVL HTS, OH 44122
Dan H
Job Details: 08/14/2017
Customer complaint that water filter door will not stay closed, confirmed, unit needs new water filter mounting plate; ordrng 1 WP67001668 (PLATE), schdld next appmnt for 8/21 MON
We serviced a
KUDS30IVBS3 KITCHENAID
Model DISHWASHER
Near Garfield Heights, OH 44125
Dan H
Job Details: 08/14/2017
Installed new user interface, op test good ; Job Cmpltd
We serviced a
NTW4516FW1 AMANA
Model WASHER
Near Garfield Heights, OH 44105
Dan H
Job Details: 08/14/2017
Customer complaint that unit is not spinning water out of clothes, ran diagnostics found f8e1(long/no fill), valves open and close, ran drain and spin cycle with 6 wet towels, Unit spun clothes out to almost dry, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent ; Job Cmpltd
We serviced a
WMH53520AS1 WHIRLPOOL
Model MICROWAVE
Near WARRENSVL HTS, OH 44122
Dan H
Job Details: 08/14/2017
Installed new diode and magnetron, op test good ; Job Cmpltd
We serviced a
MDB9150AWW WHIRLPOOL
Model DISHWASHER
Near Beachwood, OH 44122
Dan H
Job Details: 08/14/2017
Customer complaint that handle is broken, confirmed, unit needs new door handle, installed new door handle from customer stock, op test good
We serviced a
MFI2568AES MAYTAG
Model REFRIGERATOR
Near Geneva Township, OH 44041
Jeff M
Job Details: 08/14/2017
The unit is not cooling I found the fridge and freezer at temperature of 80°. The compressor is pulling .93 A. The temp sensors read within a range of the temperature that it's at. Starts relay tested good possible restriction in the line customer will buy a new fridge given the age
We serviced a
JDB3600AWS5 JENN-AIR
Model DISHWASHER
Near Mayfield Heights, OH 44124
Dan H
Job Details: 08/14/2017
Customer complaint that unit is not draining, Ran test cycle, unit completed cycle, unit drained, unit is operating as designed
We serviced a
KRFF507ESS01 KITCHENAID
Model REFRIGERATOR
Near North Madison, OH 44057
Jeff M
Job Details: 08/14/2017
I found the evaporator frosted over the defrost. Thermister is off by a couple of ohms the unit needs a new thermister harness. And thermistor needs to be installed with a zip tie around the thermister to hold it closer to the evaporator suction line; ordrng 1 W10799425 (WIRE HARNESS)
We serviced a
WFE320M0ES WHIRLPOOL
Model RANGE
Near Painesville, OH 44077
Jeff M
Job Details: 08/14/2017
I found all the screws were loose they were holding the infinite switch is to the panel I tightened all the screws unit tested good; Job Cmpltd,
We serviced a
KDHE404DSS0 WHIRLPOOL
Model DISHWASHER
Near Concord Township, OH 44060
Jeff M
Job Details: 08/14/2017
I found moisture inside the door silicone for the air vents the u i is shorted out needs a new UI i called gs to get a ok ; ordrng 1 W10538071 (panel-cntl), schdld next appmnt for 8/18 FRI 8-12, saved tckt [SdLink
We serviced a
GSD2100V35CC GE
Model DISHWASHER
Near Mentor, OH 44060
Jeff M
Job Details: 08/14/2017
Unit still having a draining issue I found that as the motor tries to rotate it starts to hang up The bearings in the motor r weak ; ordrng 1 WD26X10051 (mechanism s/s asm)
We serviced a
KUDS30FXSS5 KITCHENAID
Model DISHWASHER
Near Kirtland, OH 44094
Jeff M
Job Details: 08/14/2017
User interface is not responding properly when you press one button other lights will light up needs a new user interface; ordrng 1 WPW10481125 (UI)
We serviced a
WFE530C0EW WHRILPOOL
Model RANGE
Near MENTOR ON THE, OH 44060
Jeff M
Job Details: 08/14/2017
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
MEDC215EW1 WHIRLPOOL
Model DRYER
Near Mentor, OH 44060
Jeff M
Job Details: 08/14/2017
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WRB322DMBW00 WHIRLPOOL
Model REFRIGERATOR
Near Mentor, OH 44060
Jeff M
Job Details: 08/14/2017
Could not duplicate the noise I did remove the icemaker for her; Job Cmpltd,
We serviced a
KUDI01ILWH1 KITCHENAID
Model DISHWASHER
Near Euclid, OH 44117
Chad P.
Job Details: 08/14/2017
Start key dead. Needs control panel replaced. Cust requests last call of the day for install please.
We serviced a
JDS1450DP1 JENNAIRE
Model RANGE
Near Brecksville, OH 44141
Chad P.
Job Details: 08/14/2017
Repaired solder joint on filter board. Op test ok. ; Job Cmpltd,
We serviced a
WED9200SQ1 WHIRLPOOL
Model DRYER
Near Broadview Heights, OH 44147
Chad P.
Job Details: 08/14/2017
Venting checks good. Installed element and ran timed dry with no heat. Unit did not heat. Ran high heat. Heat cycled correctly. Op test ok. ; Job Cmpltd,
We serviced a
MDB4949SDH3 WHIRLPOOL
Model DISHWASHER
Near Parma, OH 44134
Chad P.
Job Details: 08/14/2017
Found neutral wire shorted in terminal box. Repaired. Op test ok. ; Job Cmpltd
We serviced a
MDB7749SBW3 MAYTAG
Model DISHWASHER
Near LaGrange, OH 44050
Paul H.
Job Details: 08/14/2017
Intermittent operation, checked ribbon cable, shorted in spots, needs UI, quoted: UI W10811166
We serviced a
RTW4641BQ1 ROPER
Model WASHER
Near Oberlin, OH 44074
Paul H.
Job Details: 08/14/2017
Ran diagnostic cycle, motor did not run at all, checked connection, was not connected, corrected and secured, tested again, op test ok.; Job Cmpltd,
We serviced a
WRS586FLDM01 WHIRLPOOL
Model REFRIGERATOR
Near Mentor, OH 44060
Corina B
Job Details: 08/14/2017
Replaced parts listed. Optest ok. ; Job Cmpltd