We serviced a
WTW5000DW1 Whirlpool
Model Washer
Near Cleveland, OH 44109
Corina B
Job Details: 05/17/2018
CC that the unit does not go threw the cycle. Ran diag . F8E1 – NO FILL, LONG FILL, checked the hot/cold valves, good. Ran a drain pump, drained. Ran a rinse and spin, cycled correctly. Advised cust 1-2 tablespoons of he detergent. 6-8 bath towels equals a full load. Optest ok.
We serviced a
KUDL03FVSS0 KITCHENAID
Model DISHWASHER
Near Westlake, OH 44145
Brian B
Job Details: 05/17/2018
Machine would not start and clean led flashing 7 times. Per tech sheet, this is a water heating issue. Ohmed out heater circuit from control, 14 ohms, correct. Found burning on control, p9 connector, will need new control. Also. Studs broken on panel. Will also need new panel. Office to order parts. Cust needs early appt if possible.; ordrng 1 WPW10084134 (CONSOLE) and 1 WPW10084142 (CONTROL)
We serviced a
MDB4949SDZ0 Maytag
Model Dishwasher
Near Rootstown Township, OH 44266
Robert A.
Job Details: 05/17/2018
, Found float stuck, reset, ran unit, op test ok; Job Cmpltd
We serviced a
MVWC415EW0 MAYTAG
Model WASHER
Near Mentor, OH 44060
Jeff M
Job Details: 05/17/2018
I ran a drain n spin unit op tested good not able to find a issue ; Job Cmpltd
We serviced a
KUWS24RSBS01 KITCHENAID
Model WINE COOLER
Near Bainbridge Township, OH 44023
Dan H
Job Details: 05/17/2018
Customer complaint that unit is not cooling, temperature at 68 degrees, evaporator fan is not running, spun evaporator fan by hand, evaporator fan started, evaporator fan is recieving 120vac, condenser fan and compressor are running, partial frost pattern on evaporator, tapped the system, found in a 10” vacuum, added half charge, frost pattern improved, unit needs new evaporator and evaporator fan motor, unable to find evaporator part number, found evaporator is not a serviceable part on similar model number unit, unit cannot be repaired; ordrng 1 W10315091 (motor-evap), 1 TJ90BPV31 (BULLET PIERCING VALVE)
We serviced a
MVWB980BG0 MAYTAG
Model WASHER
Near North Olmsted, OH 44070
Macaulay G.
Job Details: 05/17/2018
Tested washer, found leak by top left of tub. Tub off center, office to order suspension kit.; ordrng 1 W10440786 (suspension)
We serviced a
MDB4949SDE3 MAYTAG
Model DISHWASHER
Near Elyria, OH 44035
Macaulay G.
Job Details: 05/17/2018
Replaced dispenser in dishwasher.; Job Cmpltd
We serviced a
AGR6303MFS0 AMANA
Model RANGE
Near Elyria, OH 44035
Macaulay G.
Job Details: 05/17/2018
Explained how to properly use oven and how preheat works. Advised to wait an additional 15 after preheat.; Job Cmpltd
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near North Royalton, OH 44133
Chad P.
Job Details: 05/17/2018
Replaced shifter and control board. Recalibrated, ran through service mode. Op test ok.; Job Cmpltd
We serviced a
WDT970SAHZ0 WHIRLPOOL
Model DISHWASHER
Near Independence, OH 44131
Chad P.
Job Details: 05/17/2018
Replaced stops on top rack. Ran normal wash. Op test ok.; Job Cmpltd
We serviced a
NTW4516FW1 AMANA
Model WASHER
Near Warrensville Heights, OH 44128
Chad P.
Job Details: 05/17/2018
Installed lid lock. Ran calibration and service test mode. Op test okay. ; Job Cmpltd
We serviced a
WTW4816FW2 WHIRLPOOL
Model WASHER
Near Mentor, OH 44060
Jeff M
Job Details: 05/17/2018
I checked for codes had no codes I ran a test cycle unit tested good
We serviced a
MHW5100DC0 MAYTAG
Model WASHER
Near Concord Township, OH 44077
Jeff M
Job Details: 05/17/2018
The unit has a pressure sensor error code again the unit needs a new sensor. EST only cust is calling wp to see if she can get it covered ; ordrng 1 WPW10448876 (SENSOR )
We serviced a
WFG515S0EW1 WHIRLPOOL
Model RANGE
Near Ashtabula, OH 44004
Jeff M
Job Details: 05/17/2018
Th units front 2 BURNERS r not lighting. The unit needs the front 2 burner head. on the look up the head sizes are different the the unit please order 2of each ; ordrng 2 WPW10515454 (BURNER HEAD )s and 2 WPW10515455 (BURNER HEAD )
We serviced a
MDB4949SDZ0 WHIRLPOOL
Model DISHWASHER
Near North Ridgeville, OH 44039
Brian B
Job Details: 05/17/2018
CC of squeaking noises,ran diagnostics,no error codes,and no squeak ,DW runs good,opt test ok ; Job Cmpltd
We serviced a
MHW5500FW1 MAYTAG
Model WASHER
Near Rocky River, OH 44116
Brian B
Job Details: 05/17/2018
CC of errors r code f3e1. Ran diag, verified code. Ran co test cycle. Completed. Replaced listed parts. Ran test cycle again. Op test ok.; Job Cmpltd
We serviced a
MVWB765FW1 Maytag
Model Washer
Near Rootstown Township, OH 44266
Robert A.
Job Details: 05/17/2018
Found a blanket stuck under adj, removed, adj deformed, needs adj; ordrng 1 W11161960 (ADJ)
We serviced a
MEDC200XW3 Maytag
Model Dryer
Near Ravenna, OH 44266
Robert A.
Job Details: 05/17/2018
Ran unit, good heat, good air flow through unit, unit working correct, op test okCust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.
We serviced a
KDFE104DWH0 Kitchenaid
Model Dishwasher
Near Cleveland, OH 44108
Corey L.
Job Details: 05/17/2018
Customer complaint dishwasher not washing, ran diagnostics found f8e2 drain motor electrical problem, started normal wash cycle, unit filled and washed, passed four cup test, unit drained, started express wash, unit filled and washed, dispenser opened, unit drained, unable to duplicate problem, unit is operating as designed
We serviced a
KDRP407HSS4 Kitchenaid
Model Range
Near Cleveland, OH 44102
Corina B
Job Details: 05/17/2018
CC that there is a buzzing noise when it’s running and 15 minutes after the oven is turned off. Turned oven on, blower was buzzing. Checked the blower 20 ohms. Will need a new blower. ordrng 1 4452811 (BLOWER)
We serviced a
MVWB835DW1 Maytag
Model Washer
Near Dorset, OH 44032
Brian M
Job Details: 05/17/2018
Installed water valve OP TEST OK ;
We serviced a
MVWX655DW1 Maytag
Model Washer
Near Eastlake, OH 44095
Corey L.
Job Details: 05/17/2018
Customer complaint washer shakes in spin, ran diagnostics no codes found, explained how the new washers differ from the older styles, suspension is good, started service mode high spin, tweaked the feet, unit is operating as designed ; Job Cmpltd,
We serviced a
MGDC215EW2 Maytag
Model Dryer
Near Garrettsville, OH 44231
Robert A.
Job Details: 05/17/2018
Found ignitor intermintly recieving power, checked connections all good, needs timer and t stat; ordrng 1 WP3387134 (T STAT) and 1 WPW10185981 (TIMER),
We serviced a
KDFE104DSS5 KITCHENAID
Model DISHWASHER
Near Avon Lake, OH 44012
Brian B
Job Details: 05/17/2018
Replaced listed parts. Brought back core for return. Ran test cycle. Op test ok; Job Cmpltd
We serviced a
WMH31017FS0 WHIRLPOOL
Model MICROWAVE
Near Rocky River, OH 44116
Brian B
Job Details: 05/17/2018
Found interlocks working intermittantly. Replaced from t/s. Tested unit. Op test ok.; Job Cmpltd
We serviced a
KFIS29PBMS00 KITCHENAID
Model REFRIGERATOR
Near Cleveland, OH 44111
Brian B
Job Details: 05/17/2018
Found ff evap not defrosting, all iced up. Evap thermister out of range and cover broken. Will need new evap sensor and cover . Office to order parts.could not find evap sensor on lookup. SM to research part and order. Customer to leave machine off to defrost before next appt.; ordrng 1 WPW10501260 (EVAP COVER )
We serviced a
KSSS36QDW04 Kitchenaid
Model Refrigerator
Near Willoughby, OH 44094
Corey L.
Job Details: 05/17/2018
Installed new evap fan motor, op test good
We serviced a
WDTA50SAHZ0 WHIRLPOOL
Model DISHWASHER
Near Cleveland, OH 44113
Chad P.
Job Details: 05/17/2018
Concerned about developing spotting on dished. Turned rinse aid up. Cleaned clog in sprayer. Advised on cleaning the filter with clr and a soft brush. Ran normal wash and drained out. No faults. Ran service mode. No faults. Ran calibration and advised next cycle will calibrate again and may run for longer. Advised to use as normal. Op test ok. ; Job Cmpltd
We serviced a
ED5FHAXVY06 Whirlpool
Model Refrigerator
Near Willoughby, OH 44094
Corey L.
Job Details: 05/17/2018
Customer complaint is they don’t get a rush of cold air when opening fridge now, ff temp 33-35 and frz -5 - 0, seals are good , evap and condenser fans are running, baffle checks ok, settings to ff section was were on 5 recommended is 3, adjusted temps to recommended, found light bulb broken, quoted for replacement, replaced bulb op test good; used 1 8009 (APPLIANCE BULB) from stock,
We serviced a
NTW4516FW1 AMANA
Model WASHER
Near Garfield Heights, OH 44125
Dan H
Job Details: 05/17/2018
Customer complaint of humming sound, humming sound Was coming from drain pump , drain pump shut off after it ran through its drain time, ran diagnostics no error codes found, started normal wash cycle, unit filled and advanced to agitate, unit drains , unit spins, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent ; Job Cmpltd
We serviced a
WDT730PAHZ0 Whirlpool
Model Dishwasher
Near Willoughby Hills, OH 44092
Corina B
Job Details: 05/17/2018
Replaced the parts listed. Optest ok; used 1 W10861000 (DISPENSER-DISHWASHER)
We serviced a
WHIRLPOOL WASHER
Model WTW6600SW2
Near Kent, OH 44240
Robert A.
Job Details: 05/16/2018
Installed drain pump, ran diagnostic cycle, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Cllctd $134.90 Check # 7630, Job Cmpltd,
We serviced a
GE REFRIGERATOR
Model PFSF6PKWBWW
Near Kent, OH 44240
Robert A.
Job Details: 05/16/2018
Found evap fan asm failed, ran diagnostics, frz fan failure, and control com failure, needs frz fan asm and control Cust to let us know; ordrng 1 WR17X12467 (EVAP. FAN ASM273.21) and 1 WR55X10763 (CONTROL BD242.59), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
WHIRLPOOL DRYER
Model WED7500GC0
Near Deerfield Township, OH 44411
Robert A.
Job Details: 05/16/2018
Found motor just humming, disconnected pig tail,hooked jumper box to l1, ran motor, good, need an electrician to check wiring and pigtail.Op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5SHAXNS00
Near Perry Township, OH 44081
Jeff M
Job Details: 05/16/2018
The units CHUTE is broken needs a repair kit ; ordrng 1 W10823377 (DOOR KIT), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 5/18 FRI 8-
We serviced a
WHIRLPOOL FREEZER
Model WZF79R20DW00
Near Eastlake, OH 44095
Jeff M
Job Details: 05/16/2018
Added 2 washers the the lower hinge unit op tested good ; Job Cmpltd,
We serviced a
FRIGIDAIRE DISHWASHER
Model FGHD2465NF2A
Near Euclid, OH 44123
Jeff M
Job Details: 05/16/2018
The unit turned on n ran for me twice unit op tested good ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM00
Near Cleveland, OH 44110
Jeff M
Job Details: 05/16/2018
The ice has bin sitting in the bucket for over a month without being used. I dumped the ice unit tested good ; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MHWE250XL00
Near Cleveland, OH 44106
Jeff M
Job Details: 05/16/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WED7990FW0 Whirlpool
Model Dryer
Near Jefferson, OH 44047
Gabriel P
Job Details: 05/16/2018
Cc that unit shuts off sometimes and has long dry times Found error f9e1 drain system error Service pointer #W11037373 stats to replace ACU Also upon removing back the drain hose connector crackedAnd front lint door does not properly latch shut Needs control board , lint door and water connector ; ordrng 1 W11038309 (cntrl-elec) and 1 W11168387 (LINT DOOR ) and 1 W11188705 (DRAIN )
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT111SFDW
Near Cleveland, OH 44106
Jeff M
Job Details: 05/16/2018
The unit had frost build up the fan is being crushed by the evap cover it looks like the cover has bin crushed and the front foot is missing ; ordrng 1 W11170274 (EVAP BACK COVER ) and 1 WPR-30039 (PEG) and 1 WPW10253821 (FAN ) and 1 WPW10340017 (LEG), schdld next appmnt for 5/18 FRI !,
We serviced a
MSS26C6MFZ00 Maytag
Model Refrigerator
Near Chester Township, OH 44026
Macaulay G.
Job Details: 05/16/2018
Installed diffuser, op test good; Job Cmpltd
We serviced a
AMANA REFRIGERATOR
Model AFI2539ERB02
Near Chardon, OH 44024
Jeff M
Job Details: 05/16/2018
The ice bucket door came off the unit needs a new ice bucket cust can install ; ordrng 1 W11185686 (BUCKET ),
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Mentor, OH 44060
Jeff M
Job Details: 05/16/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
LFHB2741PFBA FRIGIDAIRE
Model REFRIGERATOR
Near Cleveland, OH 44109
Dan H
Job Details: 05/16/2018
Customer complaint that freezer section door handle fell off, confirmed, hole on door is too stripped to reinstall, unit needs new freezer section door; ordrng 1 241987936 (dsp door-frzr)
We serviced a
WMH53520CS4 WHIRLPOOL
Model MICROWAVE
Near Parma, OH 44134
Dan H
Job Details: 05/16/2018
Customer complaint that unit is not heating, confirmed, capacitor and diode test good, unit needs new magnetron, installed new magnetron from truck stock surplus, op test good ; used 1 W10818686 (magnetron ) from stock, Job Cmpltd
We serviced a
MHW3505FW1 Maytag
Model Washer
Near Roaming Shores, OH 44084
Gabriel P
Job Details: 05/16/2018
Cc that cord is stuck inside washer Found shipping bolts not removed and the cord is attached to shipping bolts Removed bolts OP TEST OK
We serviced a
WHIRLPOOL MICROWAVE
Model JMW9527AAB
Near Willowick, OH 44095
Jeff M
Job Details: 05/16/2018
the microwave will not turn on the the control is getting power. The unit needs a control. Part is NA customer called Whirlpool got authorization number billing Whirlpool authorization number; Job Cmpltd,
We serviced a
MVWC565FW1 Maytag
Model Washer
Near Lyndhurst, OH 44124
Corina B
Job Details: 05/16/2018
Replaced the control. Brought core back for return. Ran a calibration. Ran a normal load and a drain spin. Optest ok.
We serviced a
KENMORE WASHER
Model 110.29822901
Near Mentor, OH 44060
Jeff M
Job Details: 05/16/2018
I took the unit apart I was not able to fine a issue unit op tested good ; Job Cmpltd,
We serviced a
GI6FARXXY08 WHIRLPOOL
Model REFRIGERATOR
Near Berea, OH 44017
Macaulay G.
Job Details: 05/16/2018
Found ice maker in off position. Lowered arm, ice maker advanced, dumped batch and filled. All tested ok.; Job Cmpltd
We serviced a
MSF25D2EAB00 MAYTAG
Model REFRIGERATOR
Near Parma, OH 44129
Chad P.
Job Details: 05/16/2018
Installed coupling and auger. Op test ok. ; Job Cmpltd
We serviced a
KENMORE WASHER
Model 110.29822901
Near Mentor, OH 44060
Jeff M
Job Details: 05/16/2018
I took the unit apart I was not able to fine a issue unit op tested good ; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WFW86HEBW0
Near Windsor, OH 44099
Robert A.
Job Details: 05/16/2018
Installed valve, ran diagnostic cycle, op test ok; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd
We serviced a
WDT710PAHB1 Whirlpool
Model Dishwasher
Near Cleveland, OH 44104
Corey L.
Job Details: 05/16/2018
Customer complaint water still on dishwasher at end of cycle now and have to put on an extra drain cycle to drain water, stated dishwasher worked for over a week after plumbers fixed drain lines but now she has to do an extra drain, drain line still has two extension hoses attached, the excessive travel for the pump to pump water out may have weakened pump, ordering pump; ordrng 1 W10876537 (drain pump),
We serviced a
WRF535SMBM00 Whirlpool
Model Refrigerator
Near University Heights, OH 44118
Corina B
Job Details: 05/16/2018
Replaced the fill tube to the ice maker Optest ok.
We serviced a
WGD4900XW3 WHIRLPOOL
Model DRYER
Near North Olmsted, OH 44070
Macaulay G.
Job Details: 05/16/2018
Replaced blower wheel and motor. All tested ok. No noise.; Job Cmpltd
We serviced a
MVWC425BW0 MAYTAG
Model WASHER
Near Parma, OH 44129
Dan H
Job Details: 05/16/2018
Customer complaint that unit is not sensing properly, ran diagnostics found f0e2(over suds condition) error code, started normal wash cycle, lid locked, unit began to agitate, then advanced to spin cycle and completed the cycle in minutes, reset control, started normal wash cycle, lid locked , unit began to fill, then advanced to agitate, op test good, if problem reoccurs unit will need new control ; Job Cmpltd
We serviced a
WRT311FZDW00 WHIRLPOOL
Model REFRIGERATOR
Near Brook Park, OH 44142
Chad P.
Job Details: 05/16/2018
Unit in total no cool. Tap system 20 inch vacuum. Added charge, charge held. Needs evap and drier.Cfc tech only. 3 job count. ; ordrng 1 W10836706 (EVAP) and 1 W10843121 (DRIER)
We serviced a
WTW8200YW0 WHIRLPOOL
Model WASHER
Near Avon Lake, OH 44012
Brian B
Job Details: 05/16/2018
CC of f51 code and noise when spinning. Found main bearings have failed and rotor bolt was loose. Will give est. replaced shaft and bearings from t/s. Tightened rotor bolt using loctite. Ran test cycle. Op test ok.; used 1 W10435302 (BEARING)
We serviced a
GTW485ASJ0WS GE
Model Washer
Near Geneva, OH 44041
Brian M
Job Details: 05/16/2018
Installed drain OP TEST OK
We serviced a
MVWC6ESWW1 Maytag
Model Washer
Near Madison, OH 44057
Brian M
Job Details: 05/16/2018
Cc unit will not fill Found Water valves are not opening when selected Failed timer switch Needs timer replaced Customer does not want to repair
We serviced a
WHIRLPOOL REFRIGERATOR
Model HR70916445
Near Mentor, OH 44060
Jeff M
Job Details: 05/16/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WGD9371YW1 WHIRLPOOL
Model DRYER
Near Middleburg Heights, OH 44130
Dan H
Job Details: 05/16/2018
Customer complaint of loud scraping sound, started normal dry cycle, no unusual noises heard, unit is operating as designed ; Job Cmpltd
We serviced a
KDFE304DBL0 KITCHENAID
Model DISHWASHER
Near Strongsville, OH 44149
Chad P.
Job Details: 05/16/2018
Found unit not draining. Removed pump and turned by hand. Checks good. Reinstalled pump and reset connections. Unit now draining. Advised to use as normal. Op test ok. ; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Mentor, OH 44060
Jeff M
Job Details: 05/16/2018
The cam that was installed was squeaking. Installed new part unit op tested good ;
We serviced a
417.94712400 Kenmore
Model Washer
Near Geneva-on-the-Lake, OH 44041
Brian M
Job Details: 05/16/2018
Customer complaint of squeaking Found idler pulley discoloring around bearing portions and belt is starting to slip Needs idler pulley and belt Customer does not want to repair at this time will be in touch ; ordrng 1 131863100 (idler arm & pulley3569)
We serviced a
WED4616FW0 Whirlpool
Model Dryer
Near Cleveland, OH 44103
Corey L.
Job Details: 05/16/2018
Customer complaint dryer not shutting off and it’s not heating, started timed auto dry, confirmed no heat, customer has foil style vent kinked in a few places, advised to replace vent with semi rigid or solid metal vent, unit is not receiving proper voltage, advised customer to contact an electrician fuses & cutoffs are ok; Job Cmpltd
We serviced a
LEN2000LW0 Whirlpool
Model Dryer
Near Cleveland, OH 44108
Corey L.
Job Details: 05/16/2018
Customer complaint unit not starting, timer and drum light operating only, start does nothing, unit is receiving 220v, found thermal fuse open replaced with truck stock, op test good, vent was not clogged but had layers of lint restricting air flow, customer also has foil style vent, advised customer to replace with semi rigid or solid rigid metal vent, foil vent is a fire hazard; used 1 WP3392519 (THERMAL FUSE)
We serviced a
MAYTAG DRYER
Model MED6000AG
Near Mentor, OH 44060
Jeff M
Job Details: 05/16/2018
Installed new part unit op tested good ;, Job Cmpltd,
We serviced a
DE412 Whirlpool
Model Dryer
Near Beachwood, OH 44122
Corina B
Job Details: 05/16/2018
CC that the unit is making noise. Found the blower wheel is not stopping when unit stops. Will need a new wheel. Called SM to order part. ; ordrng 1 Y303836 (blower wheel 2720)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBE02
Near Concord Township, OH 44077
Jeff M
Job Details: 05/16/2018
Recovered refrigerant, installed compressor and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 4.5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; job compltd
We serviced a
MAYTAG WASHER
Model MVWB765FW2
Near Aurora, OH 44202
Robert A.
Job Details: 05/16/2018
Ran diagnostics, no codes, ran test 51, all passed, ran drain and spin, found spin speed on low, tested on high, good, checked all setting, good, drain hose too far in stack, corrected, checked under unit, ; Job Cmpltd,
We serviced a
WDF560SAFB0 WHIRLPOOL
Model DISHWASHER
Near Sheffield Lake, OH 44054
Macaulay G.
Job Details: 05/16/2018
Pump motor is not running. Motor is receiving 120vac. Motor needs replaced. Customer will inform us of their decision
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI0FSAXVY011
Near Aurora, OH 44202
Robert A.
Job Details: 05/16/2018
, Installed and cycled i/m, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
MAYTAG DISHWASHER
Model MDB8959SAW1
Near Reminderville, OH 44202
Robert A.
Job Details: 05/16/2018
Found ui light dim and staying on, Ran diagnostic cycle latch failure, ribbon cable discolored, disconnected, unit did not go into drain, needs control wheels on lower rack off; ordrng 4 W10195416V (WHEEL)s and 1 W10589069 (CONTROL) and 1 W10619006 (LATCH) and 1 WPW10475778 (UI PANEL), schdld next appmnt for 5/21 MON !,
We serviced a
WHIRLPOOL WASHER
Model WTW8900BC
Near Solon, OH 44139
Robert A.
Job Details: 05/16/2018
Installed bearing/seal kit, ran unit, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHM00
Near Solon, OH 44139
Robert A.
Job Details: 05/16/2018
Installed seal, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model LSC8244DZ0
Near Chagrin Falls, OH 44023
Robert A.
Job Details: 05/16/2018
Found adj dogs bad, gearcase leaking oil and locked up, needs gearcase, adj dogs and couplerCust to replace; ordrng 1 285753A (COUPLER18.28) and 1 3360629 (GEARCASE201.62) and 1 80040 (ADJ DOGS4.33) and 1 W10820043 (BASKET DRIVE142.19), used 1 SHIPPING (SHIPPING AND HANDLING) job compltd
We serviced a
FFHS2611LWMA FRIGIDIARE
Model REFRIGERATOR
Near Lorain, OH 44055
Macaulay G.
Job Details: 05/16/2018
Replaced ice maker. All tested ok.; Job Cmpltd
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Strongsville, OH 44149
Chad P.
Job Details: 05/16/2018
Found unit unplugged. Cc that unit made loud noises then stopped working. Plugged unit in and ran diagnostics. No stored faults. Unit completed service test mode and calibration. Ran normal wash. No faults. Drive system checks good. Likely frozen control. Advised on holding the start button until unit shuts down then to resume normal operations. Op test ok. ; Job Cmpltd
We serviced a
CRE9600CCM MAYTAG
Model RANGE
Near Bedford Heights, OH 44146
Dan H
Job Details: 05/16/2018
Customer complaint that burners cannot be adjusted they are too hot, set all elements to high, medium, and low settings, all elements are working properly, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd
We serviced a
MEDE300VW0 MAYTAG
Model DRYER
Near Cleveland, OH 44128
Dan H
Job Details: 05/16/2018
Customer complaint of loud squeaking noise, confirmed, noise is coming from idler pulley, installed new idler pulley, op test good, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; used 1 279640 (PULLEY-IDLER)
We serviced a
RTW4516FW2 ROPER
Model WASHER
Near Elyria, OH 44035
Macaulay G.
Job Details: 05/16/2018
Replaced console. Also found that top panel is bent severely where console sits. Office to order top.; ordrng 1 W11026446 (top)
We serviced a
MEDC215EW1 MAYTAG
Model DRYER
Near Lorain, OH 44053
Macaulay G.
Job Details: 05/16/2018
Dryer not turning on at all. Unit receiving 240vac. Found open thermal fuse. Replaced thermal fuse and cutoff. All tested ok. Customer needs to clean vent.; Job Cmpltd
We serviced a
WMH3205XVS2 WHIRLPOOL
Model MICROWAVE
Near Berea, OH 44017
Chad P.
Job Details: 05/16/2018
Cc sparking from inside. Found rack arching from inside unit. Gave customer instructions on usage of rack. Tested with cup of water. Op test ok.; Job Cmpltd
We serviced a
WRT519SZDM02 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44107
Chad P.
Job Details: 05/16/2018
Installed compressor kit. Charged unit. Op test ok. 24 hours for normal operations.; Job Cmpltd
We serviced a
WED8000BW0 GE
Model DRYER
Near Avon Lake, OH 44012
Brian B
Job Details: 05/16/2018
Machine making grinding noises .removed drum, found worn idler pulley and extreme lint buildup. Will give est. replace pulley from t/s, cleaned out dryer and vent. Ran test cycle. Op test ok.; used 1 279640 (PULLEY-IDLER)
We serviced a
CAW35114GW1 Crosley
Model washer
Near Cleveland, OH 44112
Corey L.
Job Details: 05/16/2018
Customer complaint washer leaking underneath, inspected clamps hoses and fill lines, no evidence of leaking observed on the unit, ran diagnostics or codes found, opened both hot and cold valves in service mode and filled basket half way with water, no leaking observed, drained the unit, also no leaking observed, sink filling with water before draining into hole drain in basement, noticed hot and cold shut off valve to sink underneath sink leaking constantly, took pics,
We serviced a
MEDB755DW2 Maytag
Model Dryer
Near Chagrin Falls, OH 44022
Corina B
Job Details: 05/16/2018
C that the back of the left corner is burnt and the lint light comes on after every use. Advised cust this is where the heat is coming threw and is normal. The lint light is a reminder to clean the screen after every load. Checked the outside vent, good. Optest ok.
We serviced a
GLRT183TDWL Frigidaire
Model Refrigerator
Near Saybrook Township, OH 44004
Brian M
Job Details: 05/16/2018
Cc that unit leaks at water valve Found plastic water Line installed and the line is cracked at the fitting Also her water needle valve / inlet valve is broken can not shut water off Needs plumber and new water line Advised on what to replace
We serviced a
WRF560SEYM04 Whirlpool
Model Refrigerator
Near Russell Center, OH 44072
Corina B
Job Details: 05/16/2018
WRF560SEYM04
We serviced a
CGM2745FQ0 WHIRLPOOL
Model DRYER
Near Oberlin, OH 44074
Macaulay G.
Job Details: 05/16/2018
Door switch is broken. Office to order door switch.; ordrng 1 WP3406107 (switch-dor)
We serviced a
CGM2745FQ0 WHIRLPOOL
Model DRYER
Near Oberlin, OH 44074
Macaulay G.
Job Details: 05/16/2018
Door switch is broken. Office to order switch.; ordrng 1 WP3406107 (switch-dor)
We serviced a
KRSC503ESS00 KITCHENAID
Model REFRIGERATOR
Near Amherst, OH 44001
Macaulay G.
Job Details: 05/16/2018
Replaced fresh food door and put on name plate.; Job Cmpltd
We serviced a
KRMF706ESS01 KITCHENAID
Model REFRIGERATOR
Near Amherst, OH 44001
Macaulay G.
Job Details: 05/16/2018
Replaced user interface. All tested ok.; Job Cmpltd
We serviced a
NED4655EW1 AMANA
Model DRYER
Near Lakewood, OH 44107
Chad P.
Job Details: 05/16/2018
Cc dryer not heating. Cleared out lint tray and debris to outside vent. Ran timed dry on high heat. Op test ok; Job Cmpltd
We serviced a
MAVT446AWW MAYTAG
Model WASHER
Near Avon Lake, OH 44012
Brian B
Job Details: 05/16/2018
Found water and grease leaking through main bearings into lower components. Water and oil spraying into motor and also belt and cam pulley worn
We serviced a
WRT1L1TZYW00 WHIRLPOOL
Model REFRIGERATOR
Near Avon Lake, OH 44012
Brian B
Job Details: 05/16/2018
Freezer temp 57, ff temp 60.. Removed evap cover. Leak in evap. No frost pattern. Will need new evap and compressor. Customer does not want to repair.
We serviced a
1105142510 KENMORE
Model WASHER
Near Avon Lake, OH 44012
Brian B
Job Details: 05/16/2018
Ran a drain and spin. Gearcase Bearings have failed. Will need new gearcase. Will give est. customer does not want to repair.