Service History 747

We serviced a
WRF736SDAM10 WHIRLPOOL
Model REFRIGERATOR
Near Lorain, OH 44053
Paul H.
Job Details: 08/08/2017
FC drawer rollers were off track, causing LH side to not close properly, disassembled and reassembled with tracks lined up properly on both sides, tested, op test ok; Job Cmpltd
We serviced a
WFW95HEDW0 WHIRLPOOL
Model WASHER
Near Broadview Heights, OH 44147
Chad P.
Job Details: 08/08/2017
Cleared fault and installed pressure switch. Ran. Ormal wash. Op test ok. ; Job Cmpltd,
We serviced a
RTW4516FW ROPER
Model WASHER
Near Brooklyn, OH 44144
Chad P.
Job Details: 08/08/2017
No stored faults. Ran service test mode and calibration. No faults detected. Okay to use as normal. ; Job Cmpltd
We serviced a
MVWB855DC1 MAYTAG
Model WASHER
Near Brooklyn, OH 44144
Chad P.
Job Details: 08/08/2017
Found error codes for ui stuck key and lid not opened between cycles. All keys are responding and lid switch is working. Likely user fault. Op test ok. ; Job Cmpltd,
We serviced a
MEDB855DC3 MAYTAG
Model DRYER
Near Brooklyn, OH 44144
Chad P.
Job Details: 08/08/2017
Corrected door hinges. Op test ok. ; Job Cmpltd,
We serviced a
GI6SARXXF04 WHIRLPOOL
Model REFRIGERATOR
Near Broadview Heights, OH 44147
Chris H.
Job Details: 08/08/2017
Customer complaint that unit is not making ice, icemaker fill tube is frozen solid, icemaker is receving 120 volts, dual valve has failed causing water to seep and freeze over, unit needs a new dual valve, spoke with gs ordering part, unable to find dop or verify one dop is a guess; ordrng 1 WPW10312696 (valve-inlt), schdld next appmnt for 8/15 TUE
We serviced a
MED5100DW1 MAYTAG
Model DRYER
Near Willoughby, OH 44094
Corina B
Job Details: 08/08/2017
Replaced main control. Brought core back for return. Optest ok.; Job Cmpltd
We serviced a
KBLS36FKB00 KITCHENAID
Model REFRIGERATOR
Near Cleveland, OH 44108
Dan H
Job Details: 08/08/2017
Customer complaint that fresh food section is not cooling properly, fresh food section temperature at 43 degrees, freezer section temperature at 8 degrees, unit was in defrost when tech arrived, unit started cooling cycle, evaporator fan is running, evaporator has good frost pattern, compressor and condenser fan are running, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd
We serviced a
JEC9530ADS JENN-AIR
Model COOK TOP
Near Moreland Hills, OH 44022
Corina B
Job Details: 08/08/2017
CC that the front right burner knob does not stay on unless you hold it. Found the infinite switch is ng. Will need a new switch. Called GS to order part. ; ordrng 1 W10823734 (SWITCH-INF 15437) schdld next appmnt for 8/15 TUE
We serviced a
MHW3505FW0 MAYTAG
Model WASHER
Near Chagrin Falls, OH 44022
Corina B
Job Details: 08/08/2017
Replaced the switch. Ran calibration. Optest ok. ; Job Cmpltd
We serviced a
MSD2352KEW MAYTAG
Model REFRIGERATOR
Near Euclid, OH 44132
Dan H
Job Details: 08/08/2017
Customer complaint that freezer section is not cooling properly, freezer section temperature at 40 degrees, fresh food section temperature at 50 degrees, found small leak in high side line, recovered refrigerant, repaired line, brought system into a 28" vacuum, watched 15 minutes, no change on gauges, recharged unit with 4.5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; Job Cmpltd
We serviced a
WRB322DMBW00 WHIRLPOOL
Model REFRIGERATOR
Near Brooklyn, OH 44144
Chad P.
Job Details: 08/08/2017
Installed slides. Op test ok. ; Job Cmpltd,
We serviced a
WRF535SMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Shaker Heights, OH 44122
Chad P.
Job Details: 08/08/2017
Leveled unit and installed light cover.
We serviced a
MGDX655DW2 MAYTAG
Model DRYER
Near Brooklyn, OH 44144
Chad P.
Job Details: 08/08/2017
Installed legs. Found retainer clip for front panel broken. Needs replaced. ; ordrng 1 W10854425 (CLIP
We serviced a
AGG222VDW3 AMANA
Model RANGE
Near Oberlin, OH 44074
Paul H.
Job Details: 08/08/2017
Have gas to regulator, no gas out, verified fittings are not clogged, verified safety valve on regulator is in correct position, needs regulator; ordrng 1 W10177394 (regulator)
We serviced a
MMV5208WB1 MAYTAG
Model MICROWAVE
Near Cleveland, OH 44106
Chris H.
Job Details: 08/08/2017
Customer complaint that unit displays an F6 error code, mw relay, checked relay 4903 on pcb have continuity with door open and closed, contacts are welded shut, have 120 volts to relay when door is shut, monitor switch is sending voltage , u it needs a new pcb board, spoke with gs ordering part ,wpl techline dustin 7719757770 says may be an issue with purchase date, pop is in sd ; ordrng 1 WPW10569241 (cntrl-elec), schdld next appmnt for 8/15 TUE
We serviced a
WRT316SFDM00 WHIRLPOOL
Model REFRIGERATOR
Near Andover, OH 44003
Alice M.
Job Details: 08/08/2017
Recovered the freion and replaced the compressor and filter dryer. Put the unit in a 28 vac with the pump. I watched the unit for 10 mins no change. Tested good added 4.27oz of freion too the system. Unit op tested good ; Job Cmpltd,
We serviced a
KDFE204EWH1 KITCHENAID
Model DISHWASHER
Near Chesterland, OH 44026
Corina B
Job Details: 08/08/2017
CC that the unit will not turn on and blew the fuse. Ran diag 2-1 stuck key. Ran calibration. Ran a normal cycle. Working as designed. Optest ok. ; Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Lorain, OH 44052
Brian B
Job Details: 08/08/2017
Replaced pump.. ran calibration, auto test, and rinse and spin. Optest ok.; Job Cmpltd
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS22EWWH7
Near Lakewood, OH 44107
Brian B
Job Details: 08/08/2017
Cc that icemaker won't stop making ice and fills up bottom of frig. Found shut off arm out of i/m. Reinstalled arm. Vacuumed out condensor coil.job compltd
We serviced a
WGD5000DW3 WHIRLPOOL
Model DRYER
Near Ashtabula, OH 44004
Jeff M
Job Details: 08/08/2017
I found the dryer is not working properly I tested all of the fuses I called Greg tested the timer n the door switch needs a new push the start button; ordrng 1 WPW10117655 (START SWITCH)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Cleveland, OH 44110
Brian B
Job Details: 08/08/2017
CC that machine just keeps running and it keeps doing the rinse cycle over and over. Plugged machine in. Control went to final spin . Held start button for 5 sec to cancel cycle..Ran diag, no codes. Leveled machine. Ran calibration and auto test. Machine now operating normally. Optest ok.; Job Cmpltd,
We serviced a
JENN-AIR RANGE
Model JDS9865BDP
Near Westlake, OH 44145
Brian B
Job Details: 08/08/2017
, Replaced control. Tested convection bake. Optest ok.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd,
We serviced a
WRF535SMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Andover Township, OH 44003
Jeff M
Job Details: 08/08/2017
Seal was not ceiling against the cabinet a remolded the seal unit tested good; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM02
Near Bay Village, OH 44140
Robert A.
Job Details: 08/08/2017
Replaced valve and water tube.. cust had new inline valve and copper line installed. used steamer to melt ice in fill cup. Tested water. Pressure now good. optest ok.. ; Job Cmpltd,
We serviced a
MVWX655DW1 WHIRLPOOL
Model WASHER
Near Cleveland Heights, OH 44121
Chris H.
Job Details: 08/08/2017
Customer complaint that unit is not washing on correct temp, ran diagnostics found, hot/cold reversed, cleared code, corrected hoses, hot water shutoff has failed, left hot water shutoff, instructed customer need to have shutoff replaced by an certified plumber, explained load size and proper soap uasge to customer, op test good, customer showed pop pic in sd; Job Cmpltd
We serviced a
WRF535SMBW00 WHIRLPOOL
Model REFRIGERATOR
Near Saybrook Township, OH 44004
Dan H
Job Details: 08/08/2017
Recovered refrigerant, installed evaporator and filter drier, brought system into a 28" vacuum, watched 15 minutes, no change on gauges, recharged unit with 5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM02
Near Bay Village, OH 44140
Robert A.
Job Details: 08/08/2017
Replaced valve and water tube.. cust had new inline valve and copper line installed. used steamer to melt ice in fill cup. Tested water. Pressure now good. optest ok.. ; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Cleveland, OH 44135
Brian B
Job Details: 08/08/2017
Ran diag, no codes. Ran auto test.. gearcase bearings have failed. Will need new gearcase.. checked lower components. Cam worn down. Will also need splutch kit. office to order. Allow 2 hrs for return visit.; ordrng 1 W10721967 (cam) and 1 W11035751 (GEARCASE), schdld next appmnt for 8/14 MON !
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ01
Near Aurora, OH 44202
Robert A.
Job Details: 08/08/2017
ound door not making switch, installed temp spacer, disp working, needs shim; ordrng 2 wp2177331 (SHIM)s, schdld next appmnt for 8/14 MON !,
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2089WEP11
Near Aurora, OH 44202
Robert A.
Job Details: 08/08/2017
Cust states that frz light and i/m not working, then started to work, tested switch, good, cycled i/m, good, checked all door seals, good, tested tracks, good, op test ok; Job Cmpltd,
We serviced a
KRFF507ESS01 WHIRLPOOL
Model REFRIGERATOR
Near Chester Township, OH 44026
Corina B
Job Details: 08/08/2017
CC that the ff is not cooling. FF 53 FZ 5. Found the ff evap cover in ice. Technical Service Pointer #: W11092686A S16360 will need a new fan and thermistor harness. Called BB to order part. ; ordrng 1 W11033168 (HARNESS), schdld next appmnt for 8/15 TUE
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Streetsboro, OH 44241
Robert A.
Job Details: 08/08/2017
Ran diagnostics, no codes, ran recal cycle, good, lid lock working correct, op test okOfr. 1606002300; Job Cmpltd,
We serviced a
AMANA DRYER
Model NED4655EW1
Near Ravenna, OH 44266
Robert A.
Job Details: 08/08/2017
Found good airflow through unit, venting clogged, tested heat, none, replaced cut off, unit working showed cust how vent is clogged, left vent off, unit unplugged until venting is cleaned, op test okCust has a foil accordion style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.; used 1 279816 (CUTOFF) from stock, Job Cmpltd,
We serviced a
WDT720PADM2 WHIRLPOOL
Model DISHWASHER
Near Richmond Heights, OH 44143
Chris H.
Job Details: 08/08/2017
Customer complaint that units front panel has rust marks on it, explained the cosmetic 30 day warranty, was showing customer how to clean, scrub pad was too abrasive and scratched front panel, unit gets a new front panel, spoke with gs ordering part; ordrng 1 WPW10644292 (panel SS), schdld next appmnt for 8/15 TUE
We serviced a
AMANA DRYER
Model NED4655EW1
Near Ravenna, OH 44266
Robert A.
Job Details: 08/08/2017
Found good airflow through unit, venting clogged, tested heat, none, replaced cut off, unit working showed cust how vent is clogged, left vent off, unit unplugged until venting is cleaned, op test okCust has a foil accordion style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.; used 1 279816 (CUTOFF) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WFG540H0ES1
Near Bainbridge, OH 44023
Robert A.
Job Details: 08/08/2017
Complaint, bake does not always light, found burner grounds loose, tightened, reset electrode, tested unit, good, op test ok; Job Cmpltd,
We serviced a
KITCHENAID DBL WALL OVEN
Model KEBS208SSS04
Near Bainbridge Township, OH 44023
Robert A.
Job Details: 08/08/2017
, Found hidden bake element upper oven open, but. Receiving 220vac, needs element; ordrng 1 WPW10207398 (BAKE ELEMENT76.08), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 8/14 MON !
We serviced a
WZF34X180W00 WHIRLPOOL
Model FREEZER
Near Mentor, OH 44060
Corina B
Job Details: 08/08/2017
ecover the freon. Replaced the parts listed. Swept system held vacuum for 10 min. Charged system to 4.1oz of freon. Optest ok. ; Job Cmpltd
We serviced a
ARB2557CSR AMANA
Model REFRIGERATOR
Near Solon, OH 44139
Chris H.
Job Details: 08/08/2017
Customer complaint that unit is not cooling, oth sections at room temp, fans are running, compressor is burning hot, pulling 10.30 amps, used start box no good, compressor has a locked rotor, unit needs a new compressor, spoke with gs ordering part, CFC JOB CFC JOB; ordrng 1 W10309990 (compressor) and 1 WPW10143759 (drier-uv), schdld next appmnt for 8/15 TUE
We serviced a
WVW53UC0FS1 WHIRLPOOL
Model HOOD
Near Brecksville, OH 44141
Chris H.
Job Details: 08/08/2017
Customer complaint that units led lights are not working, lights will come on briefly if you tap on the hood, removed lights and board found loose connection, corrected, op test good; Job Cmpltd
We serviced a
WRT311FZDW00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland Heights, OH 44118
Dan H
Job Details: 08/08/2017
Customer complain of frost build up in freezer section, confirmed, no air leaks in seals, ordering fan kit per service pointer # W10916291; ordrng 1 W10916494 (FAN KIT), schdld next appmnt for 8/15 TUE
We serviced a
MGDB766FW0 MAYTAG
Model DRYER
Near Shaker Heights, OH 44120
Dan H
Job Details: 08/07/2017
Customer complaint that unit runs for 5 minutes then shuts off and is not heating, started normal dry cycle, unit started, unit heated, started timed dry cycle for 10 minutes, unit started, unit heated, unit ran for whole 10 minutes and completed the cycle, unit is operating as designed, customer refused to sign paperwork; Job Cmpltd
We serviced a
WED4815EW1 WHIRLPOOL
Model DRYER
Near Brecksville, OH 44141
Chris H.
Job Details: 08/07/2017
Customer complaint that unit is getting very hot and shut down, confirmed complaint, heater is not cycling on and off as it should, unit is receiving 240 volts, unit needs a new cycling thermostat, spoke with bj ordering part, pop in sd ; ordrng 1 WP3387134 (thrmst-fix), schdld next appmnt for 8/14 MON
We serviced a
WRX988SIBM03 WHIRLPOOL
Model REFRIGERATOR
Near Brecksville, OH 44141
Chris H.
Job Details: 08/07/2017
Customer complaint that unit is not making ice properly and that the water dispensor is leaking, customer has plastic supply line and bullet peircing valve, found leak is from entering system thru plastic line in frz door, icemaker temp was at 10 degrees, wpl techline kurt, stated to replace user interface and water line 7719750815, spoke with gs ordering parts; ordrng 1 W10848301 (cntrl-elec) and 1 WPW10499015 (tube-water), schdld next appmnt for 8/17 THU
We serviced a
WTW4800XQ2 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44109
Dan H
Job Details: 08/07/2017
Installed new suspension rods and shifter, op test good; Job Cmpltd
We serviced a
MMV4205DS-4 WHIRLPOOL
Model MICROWAVE
Near North Ridgeville, OH 44039
Paul H.
Job Details: 08/07/2017
Unit had door interlock failure, replaced interlocks from t/s, tested by heating a mug of water, op test ok.; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd
We serviced a
WTW8040DW2 WHIRLPOOL
Model WASHER
Near Brooklyn, OH 44144
Dan H
Job Details: 08/07/2017
Customer complaint that unit fills with too much water, ran diagnostics found f0e5( off balance load detected) error code, started normal wash cycle, unit filled up to normal amount and advanced to wash cycle, unit is operating as designed, also noticed customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd
We serviced a
FQHF2366PF FRIGIDAIRE
Model REFRIGERATOR
Near Huntsburg, OH 44046
Jeff M
Job Details: 08/07/2017
The unit was unplugged wh en i got there. I am unable to properly perform diagnostics on the fridge rescheduled the customer for a later date with the unit plugged in
We serviced a
FGHS2631PF4A FRIGIDAIRE
Model REFRIGERATOR
Near Cleveland, OH 44110
Corina B
Job Details: 08/07/2017
C not making ice. Ff 40 fz 5. Manual ran i/m, filled. Will need a new i/m. Found the evap fan making a whistling noise. Called GS to order part. R/s per cust req. ; ordrng 1 241509402 (motor) and 1 5303918344 (ice maker assy) and 1 5308000010 (blade-evap fan), schdld next appmnt for 8/15 TUE
We serviced a
KBFS25EWMS5 MAYTAG
Model REFRIGERATOR
Near Broadview Heights, OH 44147
Chris H.
Job Details: 08/07/2017
Installed new endcap, op test good
We serviced a
NED4655EW1 AMANA
Model DRYER
Near Parma, OH 44129
Dan H
Job Details: 08/07/2017
Customer complaint that unit is not heating, started normal dry cycle, unit is not heating,, found power supply missing a line of power, advised customer that they need an electrician to correct power supply, unit is operating as designed ; Job Cmpltd
We serviced a
WRT318FZDW02 WHIRLPOOL
Model REFRIGERATOR
Near Avon, OH 44011
Paul H.
Job Details: 08/07/2017
, Customer explained that son had it on the coldest setting and she had tomatoes freeze, moved it to the recommended but it still seems too cold to her, took temps, FC avg 6F, RC avg 37F, a little colder in spots but that is to be expected, asked customer if she wanted it warmer, she said yes, bumped it down one setting and showed customer how to put it back to recommended if she finds this setting to warm, also advised to give 24 hours for change to equalize.; Job Cmpltd,
We serviced a
WRT518SZFW00 WHIRLPOOL
Model REFRIGERATOR
Near Chester Township, OH 44026
Jeff M
Job Details: 08/07/2017
Installed new part unit op tested good. Customer can put the nameplate on; ordrng 1 WPW10481434 (NAME PLATE),
We serviced a
KEBS109BSS0 KITCHENAID
Model WALL OVEN
Near Chagrin Falls, OH 44022
Jeff M
Job Details: 08/07/2017
The incorrect part was ordered from the Highland thermostat in the rear is open. I have the heating elements for return; ordrng 1 WP4449751 (HIGH LIMIT THERMO),
We serviced a
WDF320PADB3 WHIRLPOOL
Model DISHWASHER
Near Willowick, OH 44095
Corina B
Job Details: 08/07/2017
Door was damage. Took pic. Will need to order another door. Called GS to order a new door. Replaced the main control. Brought core back for return. Ran calibration, optest ok. ; ordrng 1 WPW10274895 (panel), schdld next appmnt for 8/14 MON
We serviced a
MVWC565FW0 MAYTAG
Model WASHER
Near Olmsted Township, OH 44138
Chris H.
Job Details: 08/07/2017
Customer complaint that unit is not starting and has no power, found intermittent 120 volts to contol, voltage is constant at outlet, found power cord falling out of outlet causing the issue, adjusted prongs on power cord,voltage is now constant, op test good; Job Cmpltd
We serviced a
WRS571CIDM01 WHIRLPOOL
Model REFRIGERATOR
Near Seven Hills, OH 44131
Dan H
Job Details: 08/07/2017
Customer complaint of frost build up in freezer section, found freezer section door gasket not sealing at top, applied heat and petroleum jelly to draw gaskt to cabint, gasket is sealed now, op test good ; Job Cmpltd
We serviced a
MEDC215EW1 MAYTAG
Model DRYER
Near Garfield Heights, OH 44125
Dan H
Job Details: 08/07/2017
Customer complaint that dryer is not heating, started normal dry cycle, unit is not heating, found power supply missing a kine of power, advised customer that they need an electrician to correct power supply, unit is operating as designed ; Job Cmpltd
We serviced a
MVWC565FW0 MAYTAG
Model WASHER
Near WILOUGHBY HLS, OH 44094
Corina B
Job Details: 08/07/2017
CC there is plastic pieces breaking off in the drain hose. Removed drain hose, nothing in the drain hose. Ran diag f7e1 basket speed fault, .Basket will not spin free. Checked in between basket and tub, found the hub is broken in half. Will need a new hub. Called GS to order part. ; ordrng 1 W10528947 (hub), schdld next appmnt for 8/14 MON
We serviced a
WDT720PADM2 WHIRLPOOL
Model DISHWASHER
Near Olmsted Falls, OH 44138
Chris H.
Job Details: 08/07/2017
Customer complaint that unit will fill up with water and then do nothing, confirmed wash motor is not operating, ran codes non stored, checked wiring, have continuity to motor, control is not sending 120 volts to wash motor, unit needs a new main control, confirmed with bb ordeing part; ordrng 1 W10854231 (cntrl-elec), schdld next appmnt for 8/14 MON
We serviced a
WRX988SIBM01 WHIRLPOOL
Model REFRIGERATOR
Near Independence, OH 44131
Dan H
Job Details: 08/07/2017
Customer complaint of loud buzzing noise, ran service test mode, started compressor, condenser fan, fresh food section evaporator fan, freezer section evaporator fan, and air damper, no unusual noises heard, fresh food section evaporator and freezer section evaporator have good frost pattern, unit is operating as designed ; Job Cmpltd
We serviced a
KUDS30IVBS3 KITCHENAID
Model DISHWASHER
Near Garfield Heights, OH 44125
Dan H
Job Details: 08/07/2017
Customer complaint that rinse start and cancle lights stay on dimly lit, confirmed, unit needs new user interface(blk); ordrng 1 WPW10250015 (user interface ), schdld next appmnt for 8/14 MON
We serviced a
WRT311FZDW00 WHIRLPOOL
Model REFRIGERATOR
Near Lorain, OH 44053
Paul H.
Job Details: 08/07/2017
Water accumulating in RC, under difusser, noise is fan noise from ice buildup in FC, unit is having a defrost issue, forced a defrost, heater and bi-metal good, ordering ADC; ordrng 1 WPW10352689 (cntrl-elec),
We serviced a
MDE5500AYW DRYER
Model WHIRLPOOL
Near Lorain, OH 44052
Paul H.
Job Details: 08/07/2017
CC long dry times, adequate intake air, tumbling, checked heat, appropriately, unit has plastic venting, advised customer to replace immediately, recommend semi rigid at the least, also advised customer to have entire run cleaned out.; Job Cmpltd,
We serviced a
MVWB855DC1 MAYTAG
Model WASHER
Near Lorain, OH 44053
Paul H.
Job Details: 08/07/2017
Entered diagnostics, f0e5 off balance load, cleared, ran tests 10-14, all spins and agitates function correctly, no grinding observed, op test ok.; Job Cmpltd,
We serviced a
MFI2569VEM4 MAYTAG
Model REFRIGERATOR
Near South Amherst, OH 44001
Paul H.
Job Details: 08/07/2017
Replaced main board, programmed, op test ok.; Job Cmpltd
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Lorain, OH 44053
Paul H.
Job Details: 08/07/2017
Ran diagnostics, no errors, ran auto test, lower water levels than normal, clicking sounds customer has observed is latch clicking, even when unit is not in use, only common thread is ACU, ordering; ordrng 1 W11116592 (CNTRL-ELEC),
We serviced a
WMH31017FS0 WHIRLPOOL
Model MICROWAVE
Near Mayfield Heights, OH 44124
Jeff M
Job Details: 08/07/2017
The unit was operating correctly could not duplicate any issues; Job Cmpltd
We serviced a
JFC2089WEM6 JENNAIRE
Model REFRIGERATOR
Near Willoughby, OH 44094
Jeff M
Job Details: 08/07/2017
The unit was leaking. I found the drain was frozen i steamed the unit installed new part unit op tested good ; used 1 W10619951 (TUBE-DRAIN)
We serviced a
KRMF706ESS01 KITCHENAID
Model REFRIGERATOR
Near Strongsville, OH 44149
Chris H.
Job Details: 08/07/2017
Customer complaint that unit has lost all cooling and functions, fridge is not running, pulled unit, remove back panel, power supply board smells burnt wasnt properly mounted,unit is getting proper power from wall, unit needs a new power supply board, confirmed with bb ordering part; ordrng 1 WPW10624574 (cntrl-elec), schdld next appmnt for 8/14 MON
We serviced a
WRF560SEYM00 WHIRLPOOL
Model REFRIGERATOR
Near Garfield Heights, OH 44125
Dan H
Job Details: 08/07/2017
We serviced a
WTD910SAYE2 WHIRLPOOL
Model DISHWASHER
Near North Ridgeville, OH 44039
Paul H.
Job Details: 08/07/2017
Replaced diverter motor and diffuser, tested, unit operating properly, op test ok; Job Cmpltd,
We serviced a
GDT580SSF4SS GE
Model DISHWASHER
Near Avon, OH 44011
Paul H.
Job Details: 08/07/2017
Ran auto test, found pump and hose were not installed correctly, corrected and tested, op test ok.;
We serviced a
KRMF706EBS01 KITCHENAID
Model REFRIGERATOR
Near Westlake, OH 44145
Paul H.
Job Details: 08/07/2017
Found filter not seated properly causing leakage, reseated and tested, good, leak resolved. Also found FC frosted on right side due to door improperly installed, corrected, cleard ice; Job Cmpltd
We serviced a
KUIS18PNZB1 KITCHENAID
Model ICE MAKER
Near Westlake, OH 44145
Paul H.
Job Details: 08/07/2017
Ran a diagnostic test, recirc pump is not functioning, needs replaced, no other issues found; ordrng 1 W10908287 (RECIRC PUMP)
We serviced a
KSDB900ESS0 KITCHENAID
Model RANGE
Near Avon Lake, OH 44012
Paul H.
Job Details: 08/07/2017
Error f8e0, unable to sense fan speed, needs cooling fan assembly and HALL sensor, quoted part W11107275
We serviced a
KRFC704FSS00 WHIRLPOOL
Model REFRIGERATOR
Near Avon Lake, OH 44012
Paul H.
Job Details: 08/07/2017
Replaced evap housing and thermistor, old housing had thermistor disconnected and tucked behind foam. part was in cust home upon arrival, tested unit, unit started cooling properly, op test ok; Job Cmpltd
We serviced a
MDB7749AWW1 MAYTAG
Model WASHER
Near Avon, OH 44011
Paul H.
Job Details: 08/07/2017
Ribbon cable is shorted causing some pads to not function, needs UI replaced, quoted: UI W10811149
We serviced a
KDHE404DSS0 WHIRLPOOL
Model DISHWASHER
Near Concord Township, OH 44060
Jeff M
Job Details: 08/07/2017
The unit will not run properly it'll run properly for 15-20 minutes and then drain out. And display a long drain code the drain hoses clear nothing is plugging the drain pump. unit needs a control and sensor; ordrng 1 W10866116 (CONTROL) and 1 WPW10705575 (SENSOR)
We serviced a
ED25PEXHB00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44128
Chad P.
Job Details: 08/07/2017
Installed closer. Op test ok.
We serviced a
WRF767SDEM01 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44139
Dan H
Job Details: 08/07/2017
Customer complaint that unit is not dispensing water after filter replacement, confirmed, found valve not opening, valve recieving 120vac, applied 120 vac to valve, valve did not open, unit needs new valve; ordrng 1 WPW10341329 (VALVE), schdld next appmnt for 8/15 TUE
We serviced a
MSC21C6MFZ00 MAYTAG
Model REFRIGERATOR
Near Eastlake, OH 44095
Corina B
Job Details: 08/07/2017
CC that the water/ice dispenseper is leaking and a dent on the FF door. Found the door ice flap is not closing. And found a dent on the ff food. Will need a new ff door and adoor ice flap. Called GS to order parts. ; ordrng 1 LW10839084 (DOOR) and 1 W10889430 (DOOR ICE FLAP), schdld next appmnt for 8/14 MON
We serviced a
KITCHENAID DISHWASHER
Model KUDC03FVSS0
Near Cleveland Heights, OH 44118
Brian B
Job Details: 08/07/2017
Panel not responding. Found burned areas on control and burned connector. Will need new control and harness. Will give est. cust does not want to repair. Do not order parts.; , Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KUDK03FTWH3
Near Cleveland, OH 44124
Robert A.
Job Details: 08/07/2017
Installed disp, ran diagnostic cycle, door opened, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
KENMORE RANGE
Model 790.96213400
Near Mentor, OH 44060
Robert A.
Job Details: 08/07/2017
Found left front element open, receiving 220vacAb to review and quote; ordrng 1 316224200 (LEFT FRONT ELEMENT),
We serviced a
WRS586FLDM01 WHIRLPOOL
Model REFRIGERATOR
Near Mentor, OH 44060
Corina B
Job Details: 08/07/2017
CC that the augor motor is broken. Removed the ice bin and the coupling is missing a tooth and the seal is broken. Will need anew coupling and seal . Called BB to order parts. ; ordrng 1 WP2198628 (seal) and 1 WP2220458 (coupling), schdld next appmnt for 8/11 FRI
We serviced a
WRT518SZFM00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44132
Corina B
Job Details: 08/07/2017
Steamed gasket out and use a thin coat of vasoline around the gasket. Optest ok.; Job Cmpltd
We serviced a
WRF767SDEM01 WHIRLPOOL
Model REFRIGERATOR
Near North Madison, OH 44057
Corina B
Job Details: 08/07/2017
pre id main control. Frost in ff evap. Cust is calling. Whirlpool to see about getting a replacement. They will be calling on monday
We serviced a
FGET3065PFC FRIGIDAIRE
Model WALL OVEN
Near Highland Heights, OH 44143
Corina B
Job Details: 08/07/2017
Replaced the control and the oven sensor. Heated the oven to 350* optest ok
We serviced a
JFC2089HES JENN-AIR
Model REFRIGERATOR
Near Beachwood, OH 44122
Dan H
Job Details: 08/07/2017
Customer complaint that unit is not cooling , unit unplugged when tech arrived, plugged unit in, evaporator fan is running, compressor and condenser fan are running, compressor amp draw at 1amp damper opened, good frost pattern on evaporator, display shows freezer temperature is dropping, fresh food section temperature is rising(from 74 degrees to 90 degrees), unit needs new control and fresh food section thermistor; ordrng 1 12002355 (THERMISTOR) and 1 WPW10207861 (CNTRL), schdld next appmnt for 8/11 FR
We serviced a
MGR6775BDS WHIRLPOOL
Model RANGE
Near Solon, OH 44139
Dan H
Job Details: 08/07/2017
Customer complaint that top oven is not heating, confirmed, ignitor not glowing, ignitor recieving 120vac, installed new ignitor, op test good ; used 1 12400035 (IGNITOR) from stock, Job Cmpltd
We serviced a
WEG730H0DW0 WHIRLPOOL
Model RANGE
Near Solon, OH 44139
Dan H
Job Details: 08/07/2017
Installed new cooling fan, op test good
We serviced a
GSD2100V35CC GE
Model DISHWASHER
Near Mentor, OH 44060
Jeff M
Job Details: 08/04/2017
The unit is not draining I found the chopper blades inside the dishwasher were broken and completely clogged needs a new kit; ordrng 1 WD19X10038 (impeller kit asm),
We serviced a
WFE530C0EW WHIRLPOOL
Model RANGE
Near MENTOR ON THE, OH 44060
Jeff M
Job Details: 08/04/2017
I found the large heating element temp sensor has failed unit needs a new large heating element for the cooktop; ordrng 1 W10823727 (ELEMENT), schdld next appmnt for 8/11 FRI !, saved tckt [SdLink
We serviced a
WDT720PADM2 WHIRLPOOL
Model DISHWASHER
Near Brooklyn, OH 44144
Chad P.
Job Details: 08/04/2017
Found latch is working. Canceled cycle and reset control. Started not al wash 2x. Unit now working correctly. Op test ok. ; Job Cmpltd
We serviced a
WDF520PADM5 WHIRLPOOL
Model DISHWASHER
Near Bay Village, OH 44140
Chad P.
Job Details: 08/04/2017
Found upper sprayer not installed correctly. Corrected sprayer position. Ran normal wash and canceled. Ran service test mode no faults. Calibrated unit. Advised to use as normal. ; Job Cmpltd,
We serviced a
MEDB850YW0 WHIRLPOOL
Model DRYER
Near Cleveland, OH 44135
Chad P.
Job Details: 08/04/2017
Found thermal open. Ran timed dry with no heat. Unit did not heat. Ran timed dry with heat. Unit heated and cycled. Venting checks good. Op test ok. ; used 1 WP3390719 (THERMAL FUSE) from stock, Job Cmpltd, saved tckt [SdLink\295487a.png], saved tckt [SdLink
We serviced a
KBRA20EMSS00 KITCHENAID
Model REFRIGERATOR
Near Olmsted Falls, OH 44138
Chad P.
Job Details: 08/04/2017
Installed compressor. Charged unit. Op test ok.
We serviced a
WTW8000BW0 whirlpool
Model washer
Near Strongsville, OH 44136
Chad P.
Job Details: 08/04/2017
No stored faults. Ran unit through service test mode and manual test mode for spin. Inspected drive system. All checks good. Suspension checks good. Found fr leg loose. Tightened. Acvised to use as normal. Op test ok. ; Job Cmpltd,