Service History 748

We serviced a
WRT318FZDM00 WHIRPOOL
Model REFRIGERATOR
Near Avon Lake, OH 44012
Dan H
Job Details: 10/31/2017
Customer complaint that unit is freezing lettuce and ice cream is soft, fresh food section temperature at 38 degrees, freezer section temperature at 8 degrees, unit needs new control per service pointer#10902061; ordrng 1 W10884375 (contrl-box), schdld next appmnt for 11/7 TUE
We serviced a
PVB94DT2BB GE
Model RANGE HOOD
Near Avon Lake, OH 44012
Dan H
Job Details: 10/31/2017
ustomer complaint that unit is not rising, confirmed, found motor shaft broken, unit needs new motor/shaft assembly; ordrng 1 WB26X21615 (gear motor & screw), schdld next appmnt for 11/6 MON
We serviced a
WFG320M0BB0 WHIRLPOOL
Model RANGE
Near Cleveland, OH 44144
Dan H
Job Details: 10/31/2017
Installed new door glass, op test good ; Job Cmpltd
We serviced a
MRT311FFFH00 MAYTAG
Model REFRIGERATOR
Near Fairview Park, OH 44126
Dan H
Job Details: 10/31/2017
Customer complaint that water is leaking from top of fresh food section, found condensation on roof of fresh food section and some frost build up in freezer section, no air leaks in seals or cabinet, applied silicon between cabinet and liner to seal gaps, advised customer to monitor; Job Cmpltd
We serviced a
GSH22JSCCSS GE
Model REFRIGERATOR
Near Westlake, OH 44145
Dan H
Job Details: 10/31/2017
Installed new control, op test good, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line ; Job Cmpltd
We serviced a
PYE23PSDCSS GE
Model REFRIGERATOR
Near Avon Lake, OH 44012
Dan H
Job Details: 10/31/2017
Installed new air tower and fresh food section evaporator fan, op test good ; Job Cmpltd
We serviced a
KDTE254ESS1 KITCHENAID
Model DISHWASHER
Near Rocky River, OH 44116
Dan H
Job Details: 10/31/2017
Customer complaint that unit is not starting, started normal wash cycle, unit filled, unit advanced to wash cycle, found unit not draining, found broken glass in drain pump housing, removed, op test good ; Job Cmpltd
We serviced a
MVWC350AW1 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44108
Dan H
Job Details: 10/31/2017
Customer complaint that unit is not advancing to wash cycle, ran diagnostics, found f7e5(shifter fault), f7e6(motor fault), and f2e3(mismatch control and user interface) error codes, ean manual test cycle for heavy agitate, unit made loud grinding noise but didnt agitate, found shifter motor resistance out of range, unit need new shifter, installed new shifter, op test good, also noticed customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; used 1 W10006355 ([Alt for WPW100063) from stock, Job Cmpltd
We serviced a
DG7500 MAYTAG
Model DRYER
Near Willoughby, OH 44094
Dan H
Job Details: 10/31/2017
Customer complaint that unit is not heating, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent, found ignitor not glowing, ignitor is recieving 120vac, unit needs new ignitor, installed new ignitor, op test good ; used 1 279311 (IGNITOR ) Job Cmpltd
We serviced a
WMH53520AS1 WHIRLPOOL
Model MICROWAVE
Near WARRENSVL HTS, OH 44122
Dan H
Job Details: 10/31/2017
Customer stated at door that they will have to leave before repair can be completed, customer would like to reschedule, resheduled customer; schdld next appmnt for 11/10 FRI
We serviced a
WRT311FZDT00 WHIRLPOOL
Model REFRIGERATOR
Near Geneva Township, OH 44041
Jeff M
Job Details: 10/30/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Carlisle Township, OH 44050
Paul H.
Job Details: 10/30/2017
Ran diag, f0e2 oversuds, only code, cleared and ran an auto test, checked level while running, good, auto test went through fine, checked suspension, good, everything on unit tests fine, explained oversudsing fault, detergent use and loading, op test ok.; Job Cmpltd,
We serviced a
ED5KVEXVB00 WHIRLPOOL
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Paul H.
Job Details: 10/30/2017
Temps are high, no excess frost, all fans are functioning, issue is cold control, ordering; ordrng 1 WP2198202 (thermostat)
We serviced a
11025132410 WHIRLPOOL
Model WASHER
Near Leroy Township, OH 44077
Jeff M
Job Details: 10/30/2017
The unit has 3lock error codes i cleaded the code. The lock is not working needs a new lid lock customer can install; ordrng 1 W10404050 (lid lock),
We serviced a
MRT118FFFH01 MAYTAG
Model REFRIGERATOR
Near Strongsville, OH 44149
Chad P.
Job Details: 10/30/2017
Found condenser buzzing slightly. Adjusted noise suppressor. Op test ok. ; Job Cmpltd
We serviced a
HOT POINT RANGE
Model RGB526DEH2WW
Near Cleveland, OH 44108
Brian B
Job Details: 10/30/2017
Replaced small burner and spark harness. Tested burners. Optest ok. Office to charge cc on file. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
JS48PPDBDA JENNAIRE
Model REFRIGERATOR
Near Olmsted Township, OH 44138
Chad P.
Job Details: 10/30/2017
Found drip fan heater failed. Needs service drip pan kit installed. Big job. 3 job count. Tech advised if unit is shut down and defrosted labor can be reduced.
We serviced a
MVWC565FW1 MAYTAG
Model WASHER
Near Brook Park, OH 44142
Chad P.
Job Details: 10/30/2017
Cc that units drain hose is not long enough. Wpl sent one out but she never got it. Needs hose extension and connector kit. ; ordrng 1 285835 (connector, KIT) and 1 285863 (drain hose)
We serviced a
LAT2300AAE MAYTAG
Model WASHER
Near Concord Township, OH 44077
Jeff M
Job Details: 10/30/2017
The tub seal is leaking water. The trans is leaking oil the motor is cover and calcium from water machine is 19+ years old customer buy a new one;
Near Lyndhurst, OH 44124
Jeff M
Job Details: 10/30/2017
The unit is 25+ yrs old i’m on able to locate the model and serial tag. I looked over the machine off for heating elements do work The grill works the hot surface indicator lights don’t work for all of the cartridges downdraft fan works again unable to lo
We serviced a
WFE745H0FS0 WHIRLPOOL
Model RANGE
Near Elyria, OH 44035
Paul H.
Job Details: 10/30/2017
Replaced infinite switch, feels better, op test ok.; Job Cmpltd,
We serviced a
MGDX6STBW1 WHIRLPOOL
Model DRYER
Near Lorain, OH 44052
Paul H.
Job Details: 10/30/2017
Sensor block broke off, block needs replaced, ordering; ordrng 1 W10816105 (moisture sensor)
We serviced a
MHW5500FW1 MAYTAG
Model WASHER
Near Elyria, OH 44035
Jeff M
Job Details: 10/30/2017
Replaced main control and pressure switch, ran test cycle, op test ok, no core needed per LS.; Job Cmpltd
We serviced a
JENN-AIR REFRIGERATOR
Model JS48PPDBDA
Near Willoughby, OH 44094
Brian B
Job Details: 10/30/2017
Removed freon and then evap. Found cap tube partially restrcted where it goes into evap. Replaced evap. Pulled vac to 30”.. held.. recharge 6.75 oz freon. Monitored pressures. High and low side pressures are normal and equalize when compressor is off. Temps returning to normal optest ok.; Job Cmpltd,
We serviced a
WED85HEFW0 WHIRLPOOL
Model DRYER
Near Sheffield Lake, OH 44054
Paul H.
Job Details: 10/30/2017
, Has no heat, want to check source but, Unit is stacked in tight quarters, will require two techs, sending back to office to try to get auth. Advised customer that if we do not get auth, he can pay for an additional tech or unstack himself;
We serviced a
WRS325FDAM04 WHIRLPOOL
Model REFRIGERATOR
Near Sheffield Lake, OH 44054
Paul H.
Job Details: 10/30/2017
, Too module on RC side is dim, this is driver for all LEDs, however, FC module is completely out, and lower RC module has one LED out, ordering all three modules, condensation issue has stopped, discussed possible causes with customer; ordrng 2 WPW10515057 (light)s and 1 WPW10515058 (light),
We serviced a
MVWB750YW0 MAYTAG
Model WASHER
Near Amherst, OH 44001
Paul H.
Job Details: 10/30/2017
CC of leaking, put in high speed spin, no bearing sounds, customer states, water is usually a small puddle at front left, have seen before, combination of tub ring not sealing and valve log not regulating flow to dispensers, ordering ring and valve, ; ordrng 1 W10853723 (valve) and 1 WPW10362224 (ring-tub),
We serviced a
KUDS40CVSS0 WHIRLPOOL
Model WASHER
Near Elyria, OH 44035
Paul H.
Job Details: 10/30/2017
Not cleaning well, cleared debris from chopper housing, cleaned duct and spray arms, tested, much better flow now.; Job Cmpltd,
We serviced a
KUDS40CVSS0 WHIRLPOOL
Model WASHER
Near Elyria, OH 44035
Paul H.
Job Details: 10/30/2017
Not cleaning well, cleared debris from chopper housing, cleaned duct and spray arms, tested, much better flow now.; Job Cmpltd,
We serviced a
WFG515S0ET1 WHIRLPOOL
Model RANGE
Near Lorain, OH 44053
Paul H.
Job Details: 10/30/2017
Replaced burner head, lights much better, replaced grates, definitely seems more level, op test ok.; Job Cmpltd,
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Painesville, OH 44077
Jeff M
Job Details: 10/30/2017
The unit is not draining. I removed all the water out of the washer with my vacuum. I did not find anything inside the pump. The pump is very stiff the impeller grinds while it’s on after I freed it. Needs new drain pump; ordrng 1 W10876600 (PUMP),
We serviced a
MFF2558VEM9 MAYTAG
Model REFRIGERATOR
Near Painesville, OH 44077
Jeff M
Job Details: 10/30/2017
The unit is not makeing ice i jumped the t 2 h the icemaker started to rotate needs new icemaker customer can install; ordrng 1 W10884390 (ICE MAKER),
We serviced a
GTDX180ED4WW GE
Model DRYER
Near Perry Township, OH 44081
Jeff M
Job Details: 10/30/2017
Timer was binding up broke the knob customer has some kind of assurance warrantee that involves me talking to the warranty and the warrantee reimbursing the customer ; ordrng 1 WE01X20374 (timer knob white asm) and 1 WE4M533 (timer),
We serviced a
ABB2222FEB2 KITCHENAID
Model REFRIGERATOR
Near Willoughby Hills, OH 44092
Jeff M
Job Details: 10/30/2017
The drain pan is cracked. The unit is 10yrs old cust will run to the hardware store and apply some kind of Apoxsee to seal the crack
We serviced a
KDTE334DSS1 KITCHENAID
Model DISHWASHER
Near Brooklyn Heights, OH 44131
Chad P.
Job Details: 10/30/2017
Found unit with standing water. Hit cancel drain. Unit drain. Ran normal wash. Unit started and washed. Canceled again. Unit drained. Possible blockage or stuck check valve. Advised to use as normal. Op test ok.
We serviced a
WRF767SDEM01 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland Heights, OH 44106
Chad P.
Job Details: 10/30/2017
Installed control. Advised to allow 24 hrs for normal cooling to resume. ; Job Cmpltd,
We serviced a
FGHC2331PFAA FRIGIDAIRE
Model REFRIGERATOR
Near Amherst, OH 44001
Paul H.
Job Details: 10/30/2017
Found butt-splice connector had failed on defrost thermostat, corrected, put in manual defrost, heater began to heat, used steamer to help the process, op test ok.; Job Cmpltd
We serviced a
PFSS5RKZA SS GE
Model REFRIGERATOR
Near Elyria, OH 44035
Paul H.
Job Details: 10/30/2017
Outlet good. Power to board. Nothing in unit functions. Needs main board. ; ordrng 1 WR55X11098 (board asm main contr),
We serviced a
LGHB2867PF7A FRIGIDAIRE
Model REFRIGERATOR
Near Amherst, OH 44001
Paul H.
Job Details: 10/30/2017
Air migration due to worn gasket under damper, valve sticking due to debris in valve assy, also voltage off of board to IM is incorrect, needs board, valve, and gasket, customer only available on Fridays, scheduled for 11/10; ordrng 1 241928201 (gasket-air duct) and 1 242253002 (valve-water) and 1 5304502779 (BOARD)
We serviced a
MVWB725BW0 MAYTAG
Model WASHER
Near Lorain, OH 44053
Paul H.
Job Details: 10/30/2017
Replaced bearing kit, stator, and rps sensor. Tested in auto spin. Tested ok.; Job Cmpltd,
We serviced a
KUDS30FXPA3 KITCHENAID
Model DISHWASHER
Near Moreland Hills, OH 44022
Jeff M
Job Details: 10/30/2017
The dispenser is leaking rinse aid and the ui is shorted. Cust will call whirlpool to see if they will cover parts. This is a recall on me ; ordrng 1 WPW10304408 (DISPENSER ) and 1 WPW10500088 (UI),
We serviced a
KRMF606ESS KITCHENAID
Model REFRIGERATOR
Near Cleveland, OH 44121
Jeff M
Job Details: 10/30/2017
I found the fridge in the back the water line coming through the floor has a major crack in it customer needs a plumber not a technician; Job Cmpltd
We serviced a
MFT2776DEM00 MAYTAG
Model REFRIGERATOR
Near WARRENSVL HTS, OH 44122
Jeff M
Job Details: 10/30/2017
There is a service pointer talking about relocating thermister to a different location on the evaporator and then zip tie it to the evaporator. Unit tested good; Job Cmpltd,
We serviced a
WRF560SEYM05 WHIRLPOOL
Model REFRIGERATOR
Near WARRENSVL HTS, OH 44128
Jeff M
Job Details: 10/30/2017
Re installed part unit op tested good ; Job Cmpltd
We serviced a
MVWC425BW1 MAYTAG
Model WASHER
Near Cleveland, OH 44105
Jeff M
Job Details: 10/30/2017
The bearings inside the motor are going bad. Also the machine has an overflow error code. ; ordrng 1 W10671342 (cntrl-elec) and 1 W10832724 (MOTOR),
We serviced a
WRT3L1SZYB01 WHIRLPOOL
Model REFRIGERATOR
Near Mentor, OH 44060
Chad P.
Job Details: 10/30/2017
, Installed thermostat. Made sure buld was in correct place and lights working correctly. Op test ok. ; Job Cmpltd
We serviced a
WRF989SDAM00 REFRIGERATOR
Model WHIRLPOOL
Near Parma, OH 44134
Chad P.
Job Details: 10/30/2017
Found evap box in very bad condition. Inspected evap. Crushed in the middle and high side crimped. Need to reprder evap. Big job. Cfc tech only. ; ordrng 1 W10917521 (EVAP),
We serviced a
CYE23TSDCSS GE
Model REFRIGERATOR
Near Willoughby Hills, OH 44092
Corina B
Job Details: 10/27/2017
Replaced the parts. Updated the software. Optest ok.; Job Cmpltd,
We serviced a
WDT780SAEM1 WHIRLPOOL
Model DISHWASHER
Near Cleveland, OH 44120
Dan H
Job Details: 10/27/2017
Customer complaint that detergent dispenser gasket is falling off, confirmed, unit needs new soap dispenser, customer does not want repair at this time
We serviced a
KITCHENAID DISHWASHER
Model KUDC03FVSS3
Near Eastlake, OH 44095
Brian B
Job Details: 10/27/2017
Machine not starting.. removed panel. Found burning on control and wiring harness. Customer does not want to repair machine. Paid sc. do not order parts.; , Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near North Olmsted, OH 44070
Brian B
Job Details: 10/27/2017
Found frost buildup in freezer.. freezer drawer is bowed.. large gap on bottom. Used steamer to clear ice and frost. Will need new frz door. Office to order part. Will r/s for 2 weeks out, office can change, or cust will call when she receives door. ; ordrng 1 12977864SQ (dor-fip ss), schdld next appmnt for 11/10 FRI !,
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0AS00
Near Westlake, OH 44145
Brian B
Job Details: 10/27/2017
, Remived oven from wall. CC that micro section not working. Powered up unit. Checked for 120v on cn702 connector of inverter board. 120 present.. will need inverter and magnetron. Customer paid dep. office to order parts. Cust needs early appt if poss.; ordrng 1 W10217711 (inverter 16606) and 1 W11098747 (MAGNETRON 16243), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Cllctd $440.00 CC Ref # 876403476, schdld next appmnt for 11/3 FRI 8-11 [**],
We serviced a
WHIRLPOOL DRYER
Model MEDX655DW1
Near Lakewood, OH 44107
Brian B
Job Details: 10/27/2017
Verfied pop. Sent pic. Replaced chipped drum. Ran test cycle. Optest ok.; Job Cmpltd,
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Windsor, OH 44099
Benjamin B.
Job Details: 10/27/2017
Replaced control op test ok; Job Cmpltd
We serviced a
ELECTROLUX DISHWASHER
Model EI24ID30QW0A
Near Aurora, OH 44202
Tim G.
Job Details: 10/27/2017
Installed new dispenser. Tested a quick wash cycle, op test good. ; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWC415EW1
Near Bainbridge Township, OH 44023
Tim G.
Job Details: 10/27/2017
Installed gearcase, cleared errors, and ran a recal cycle, op test good. ; Job Cmpltd,
We serviced a
MVWB835DW0 MAYTAG
Model WASHER
Near Chardon Township, OH 44024
Arthur V
Job Details: 10/27/2017
Cust complaint of unit tangling and white powder on clotherJ. Had cust load unit using to much detergent and dtergent is super concentrated she says its a fluke and doesnt buy that kind told her to cust back she is getting soap suds which will leave spotting also told her to use deep water wash to help with tangling amd spotting. Customer didnt want to hear anything i said and his wife said there was about t9 be a confrentation so i politly packed my things up and started to walk out and husband grabbed the door handle and wouldnt let me out until i gave him my information then he said he was calling my super visor when i arrived i told her my name so she already knew who i was and where i was from and what i was there for ; Job Cmpltd
We serviced a
GSH22JFXMWW GE
Model REFRIGERATOR
Near Euclid, OH 44123
Corina B
Job Details: 10/27/2017
Replaced the manifold. Checked with plug, good and correct filter, good. Advised cust to use orginal filters. Cust has a saddled valve for a shut off, advised him to replace with an inline valve. Also, Will need a plumber to fix the 1/4 copper ferrall and nut. Turned water off until plumber can get out here. Took pic of the copper water line. Optest ok. ; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSCS25INSS00
Near Solon, OH 44139
Tim G.
Job Details: 10/27/2017
Complaint that the unit isn’t making ice. Checked unit and found cubes in the mold but the unit not cycling. Found the module wheel broken off. Tech also found that the ice maker was overfilling causing the ice bin to freeze. Replaced the ice maker and cycled, op test good. ; used 1 4317943 (ICEMAKER) from stock, Job Cmpltd,
We serviced a
WRT111SFDW05 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44115
Dan H
Job Details: 10/27/2017
Customer complaint that unit is not cooling, fresh food section temperature at 37 degrees, freezer section temperature at 5 degrees, evaporator fan is running, good frost pattern on evaporator, compressor is running, unit is operating as designed ; Job Cmpltd
We serviced a
MAYTAG REFRIGERATOR
Model MRT711BZDH00
Near North Royalton, OH 44133
Tim G.
Job Details: 10/27/2017
Found unit taken apart and a defrost timer installed in place of the electronic control. Installed the control and found the thermistor wiring broken. Replaced the thermistor, op test good. Tech also lubricated the gaskets on the hinge side with Vaseline for maintenance. Advised the customer to allow 12-24 hrs for proper cooling. ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model JCD2389GTB
Near Broadview Heights, OH 44147
Tim G.
Job Details: 10/27/2017
, Complaint that the unit is leaking water from the fz section. Checked and found the EVAP drain pan frozen over. Cleared the ice and snaked the drain, op test good. ; Job Cmpltd,
We serviced a
WFG745H0FS1 WHIRLPOOL
Model RANGE
Near Cleveland, OH 44113
Dan H
Job Details: 10/27/2017
Customer complaint that left rear burner knob is not working, found ignitor switches not mounted to burner valves, no damage to ignitor switch mounts, reinstalled, op test good ; Job Cmpltd
We serviced a
WTW8800YC0 WHIRLPOOL
Model WASHER
Near Rocky River, OH 44116
Dan H
Job Details: 10/27/2017
Customer complaint of washer lid not staying open. Found broken spring on left hinge assembly. Ordered left and right hinge assemblies ; ordrng 1 WPW10358931 (hinge LEFT) and 1 WPW10358932 (hinge RIGHT), schdld next appmnt for 11/6 MON
We serviced a
MRT311FFFM00 MAYTAG
Model REFRIGERATOR
Near Highland Heights, OH 44143
Corina B
Job Details: 10/27/2017
Replaced the parts. Steamed gasket out. Optest ok; Job Cmpltd
We serviced a
CVE4370B WHIRLPOOL
Model COOK TOP
Near Kirtland, OH 44094
Benjamin B.
Job Details: 10/27/2017
, Found that burner receptacles had no screws installed screws also loose connection at burner holder repaired op test ok burner pan holder will need replaced kf this comes back ; Job Cmpltd
We serviced a
KEMS308SBL00 KITCHENAID
Model WALL OVEN
Near Broadview Heights, OH 44147
Chad P.
Job Details: 10/27/2017
Installed lamp. Op test ok. ; Job Cmpltd
We serviced a
KGST300HWH9 WHIRLPOOL
Model RANGE
Near Middleburg Heights, OH 44130
Chad P.
Job Details: 10/27/2017
We serviced a
MHW4300DW0 MAYTAG
Model WASHER
Near Berea, OH 44017
Chad P.
Job Details: 10/27/2017
Found unit very slow to drain. Cleared drain trap. Op test ok. ; Job Cmpltd,
We serviced a
WGD5600XW0 WHIRLPOOL
Model WASHER
Near Middleburg Heights, OH 44130
Chad P.
Job Details: 10/27/2017
Ran unit for several minutes on timed dry. Unit did not fail to heat. Reduced air flow at vent exit. Advised to clean venting. If issues continue please contact us back for service.
We serviced a
KDRP467KSS07 KITCHENAID
Model RANGE
Near Strongsville, OH 44136
Chad P.
Job Details: 10/27/2017
Installed glass. Op test ok. ; Job Cmpltd,
We serviced a
MEDX655DW1 MAYTAG
Model DRYER
Near Parma, OH 44134
Jeff M
Job Details: 10/27/2017
Installed new part unit op tested faild call Greg he told me to put power to the motor directly on pins four and five the motor did not kick on. I replace the motor with truck stock unit tested good read leveled the machine pushed back reinstalled the vent.; used 1 279827 (MOTOR) from stock, Job Cmpltd,
We serviced a
NED4655EW1 AMANA
Model DRYER
Near Broadview Heights, OH 44147
Jeff M
Job Details: 10/27/2017
The venting in the rear of the unit is crushed c pic ; Job Cmpltd
We serviced a
AGR6303MFS0 AMANA
Model RANGE
Near Solon, OH 44139
Jeff M
Job Details: 10/27/2017
Installed new part unit op tested good. Customer never told me that the broiler never worked how do use wiring harness from truck stock; used 1 WPW10701462 (HARNS-WIRE)
We serviced a
KUCS03FTSS3 COMPACTOR
Model KITCHENAID
Near Broadview Heights, OH 44147
Jeff M
Job Details: 10/27/2017
Installed new part unit op testedfaild.
We serviced a
GFWR2700HWW GE
Model WASHER
Near Moreland Hills, OH 44022
Jeff M
Job Details: 10/27/2017
I originally thought when I ordered the tub it would come with the seal like the whirlpool models. It does not have a seal needs a seal I ordered a stater and rotor they packed two rotors and one part number clearly is the stater. Dinner drum house a counter balance ring with bearings and oil the ring itself is cracked leaking oil re-order parts; ordrng 1 WH01X10720 (seal o-ring) and 1 WH39X10013 (stator) and 1 WH45X10137 (basket and trunnion
We serviced a
FFFH20F2QWA FRIGIDAIRE
Model REFRIGERATOR
Near Elyria, OH 44035
Paul H.
Job Details: 10/27/2017
Customer was on hold with Asurion, they did not want to replace, customer is upset because there places that can't be cleaned, showed me a seem behind liner, called Asurion Techline, used Rescue Lens and showed Techline, they said sorry, that's not covered, customer said she had to leave, need to reschedule, customer said she will continue to argue with Asurion
We serviced a
KUDS230B0 KITCHENAID
Model DISHWASHER
Near Grafton, OH 44044
Paul H.
Job Details: 10/27/2017
Wash motor is not engaging, timer is not sending power, also checked wash motor windings, has an open, motor is available but timer is not,
We serviced a
KMHC319ESS0 KITCHENAID
Model MICROWAVE
Near North Ridgeville, OH 44039
Paul H.
Job Details: 10/27/2017
, Replaced main control board and turntable motor. Tested microwave. Tests ok.; Job Cmpltd
We serviced a
WFG770H0FZ0 WHIRLPOOL
Model RANGE
Near Elyria, OH 44035
Paul H.
Job Details: 10/27/2017
, Igniter switch for left rear burner was not seated on valve, when valve was turned off, switch was still in igniting position, aligned switch and secured, tested repeatedly, op test ok.; Job Cmpltd
We serviced a
WHIRLPOOL WALL OVEN/MICRO
Model JMW8530CAB
Near Broadview Heights, OH 44147
Tim G.
Job Details: 10/27/2017
omplaint that the door is not closing. Checked unit and found the door is not closing enough to engage the light and door switches. Checked and found service pointer TDC-0017B-B for this issue stating the unit needs a hinge kit. Ordering kit. ; ordrng 1 12002111 (hnge-door), schdld next appmnt for 11/3 FRI !,
We serviced a
MEDB800VQ0 MAYTAG
Model DRYER
Near Avon Lake, OH 44012
Paul H.
Job Details: 10/27/2017
Founds felts worn and idler pulley sticking. DO NOT ORDER until we hear from customer about whether or not to repair.; ordrng 2 280140 (seal,drum 40.81)s and 1 WPW10547292 (pulley-idr 25.38)
We serviced a
MMV5208WS MAYTAG
Model MICROWAVE
Near Euclid, OH 44117
Benjamin B.
Job Details: 10/27/2017
Found top trim broken Unit unplugged when i arrived ran unit serversl times found error call for service f6 relay issue on noard need to order ; ordrng 1 W10259232 (grill-vent) and 1 WPW10569241 (cntrl-elec), schdld next appmnt for 11/3 FRI
We serviced a
WRS571CIDM01 WHIRLPOOL
Model REFRIGERATOR
Near Avon Lake, OH 44012
Paul H.
Job Details: 10/27/2017
, Corrosion around vent for evap cover. Not available. Gave customer the part information;
We serviced a
WTW8500DW0 WHIRLPOOL
Model WASHER
Near Willoughby Hills, OH 44094
Benjamin B.
Job Details: 10/27/2017
Replaced clutch stator and gearcase op test ok; Job Cmpltd
We serviced a
WTW7300DW0 WHIRLPOOL
Model WASHER
Near Lorain, OH 44055
Paul H.
Job Details: 10/27/2017
Replaced cabinet and touch panel. Water shut off was leaking. Brought to customers attention.; Job Cmpltd,
We serviced a
WRT111SFDB03 WHIRLPOOL
Model REFRIGERATOR
Near Avon Lake, OH 44012
Paul H.
Job Details: 10/27/2017
Replaced evaporator fan and harness. Unit running efficiently now.; Job Cmpltd,
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Maple Heights, OH 44137
Corina B
Job Details: 10/27/2017
CC that the unit will not drain. Went to manual diag to drain pump, just humming. Checked the drain pump wires j2-3 21.8ohms. Checked the drain pump, had a wire caught inside the drain pump. Removed wire ran a normal load and a drain and spin. Optest ok. ; Job Cmpltd
We serviced a
WED5000DW2 WHIRLPOOL
Model DRYER
Near Cleveland, OH 44111
Dan H
Job Details: 10/27/2017
Customer complaint of gas smell, unit is an electric dryer, advised customer that gas smell could not be coming from dryer and if they smell gas they should call the gas company, unit is operating as designed ; Job Cmpltd
We serviced a
WRF535SMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Munson Township, OH 44024
Jeff M
Job Details: 10/27/2017
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WZF79R20DW00 WHIRLPOOL
Model FREEZER
Near Parma, OH 44130
Dan H
Job Details: 10/27/2017
Installed new control and alarm, op test good ; Job Cmpltd
We serviced a
KRMF706ESS00 WHIRLPOOL
Model REFRIGERATOR
Near Kirtland, OH 44094
Jeff M
Job Details: 10/27/2017
The unit is not making ice I put the unit in diagnostics mode tested the optics sensors they display that the Bin was in place and empty indicating that it needs more ice. Hey tested the temperature sensors they all passed I put the unit into harvest mode three times and not a single time did the icemaker move or cycle or attempt to find home position needs a new icemaker; ordrng 1 WPW10764668 (ICE MAKER),
We serviced a
WRS571CIDM01 WHIRLPOOL
Model REFRIGERATOR
Near Mentor, OH 44060
Benjamin B.
Job Details: 10/27/2017
Found unit not dispensing ice. Augor motor making a popping noise needs augor motor and ice bin; ordrng 1 W10852956 (spring) and 1 W11109888 and 1 WP2198628 (seal) and 1 WP2212370 (washer) and 1 WP2220458 (coupling) and 1 WPW10225313 (motor) and 1 WPW10258544 (shaft), schdld next appmnt for 11/3 FRI
We serviced a
KUDS30IXBL0 KITCHENAID
Model DISHWASHER
Near Mentor, OH 44060
Benjamin B.
Job Details: 10/27/2017
Old wheel left in track removed op test ok; Job Cmpltd
We serviced a
MGR5775QDS WHIRLPOOL
Model RANGE
Near Cleveland Heights, OH 44121
Corina B
Job Details: 10/27/2017
CC that the spark ignitors are not igniting on the cooktop or in the oven. When igniting the oven had a ball of gas. Burners are working. Went to check the draw on the ignitor and found mouse droppings. Took pic. ; Job Cmpltd
We serviced a
KDFE104DSS3 KITCHENAID
Model DISHWASHER
Near Cleveland, OH 44113
Dan H
Job Details: 10/27/2017
Customer complaint that unit skips the wash cycle, started normal wash cycle, unit filled, wash motor never started, wash motor is recieving 120vac, unit needs new sump assembly, installed new sump assembly, op test good ; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock, Job Cmpltd
We serviced a
WRT138FZDM00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44113
Dan H
Job Details: 10/27/2017
Customer complaint that unit is not cooling porperly, fresh food section temperature at 37 degrees, freezer section temperature at 0 degrees, evaporator fan is running, good frost pattern on evaporator, compressor and condenser fan are running, found fresh food section door gasket not sealing on left side, used heat to expand gasket and petroleum jelly to help gasket stick to cabinet, door sealing now, op test good ; Job Cmpltd
We serviced a
DBXR453EA1WW HOT POINT
Model DRYER
Near Lyndhurst, OH 44124
Corina B
Job Details: 10/27/2017
CC that the unit it not turning on. Found the start knob is broken. Will need a new knob. Checked outside vent, good. Cust can install. Optest ok. ; ordrng 1 WH1X2721 (knob&clip assy start),
We serviced a
10672264100 KENMORE
Model REFRIGERATOR
Near Mentor, OH 44060
Benjamin B.
Job Details: 10/27/2017
Fresh food 46 and freezer at 14. giving refund of 150.09; Job Cmpltd
We serviced a
MGDB835DW3 MAYTAG
Model DRYER
Near Willoughby Hills, OH 44092
Corina B
Job Details: 10/27/2017
CC that the unit is not heating. Turned the unit on and the drum is not turning. The motor is humming. Removed the front panel. Found a sock in the blower wheel. Checked outside vent, good. Optest ok. ; Job Cmpltd