Local Reviews

Fred's Appliance Service Rated 4.8 out of 5 stars based on 7716 customer reviews

Corey L.

Corey L.

WASHER WHIRLPOOL WFW6620HW0 "Customer complaint washer is tearing light clothes on delicate, customer showed 5 or 6 very light fabric shirts that do say machine washable on the tags pulling bread and starting to fray the shirt, nothing sharp found in drum, advised customer to try using mesh laundry bags for light clothing or contact whirlpool customer support for other tips, unit is operating as designed"

Near Nottingham Pkwy, Avon, OH 44011
David R.

David R.

REFRIGERATOR MAYTAG MFI2665XEM7 "Drain tube clogged. S38253 100% coverage parts, unit is older than 5 years. Op test ok; used 1 W10619951 (TUBE-DRAIN) from stock"

Near Carriage Ct, Elyria, OH 44035
Dan H.

Dan H.

DISHWASHER WHIRLPOOL WDF760SADT2 "Installed new sump assembly, op test good"

Near Snow Blossom Ln, Brecksville, OH 44141
Arthur V.

Arthur V.

DISHWASHER KENMORE 66513929K010 Found unit needs motor sump assy. Leaking badly. Customer does not want repaired. This was a estimate for a insurance claim.

Near Lincoln Dr, Conneaut, OH 44030
Gabriel P.

Gabriel P.

RANGE AMANA AER6303MFS2 Found wire on terminal block burn I had sur plus parts on truck replace then preheat to 350 pass opt test ok

Near E St, Lorain, OH 44052
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 CC that the unit is not cooling and set at the coldest setting. Ff 37* Fz 5*. Ran diag. Passed. Will need a new control. Replaced the control from t/s. Programmed the control. Optest ok; used 1 WPW10503278 (CNTRL-ELEC) from stock

Near Hollywood Dr, Westlake, OH 44145
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL GX5FHTXVQ07 "Customer complaint that unit is not cooling, fresh food section temperature at 43 degrees, freezer section temperature at 10 degrees, freezer section is empty, good frost pattern on evaporator, evaporator fan is running , compressor and condenser fan are running, adjusted temperature off set, unit is operating as designed"

Near Evening Star Ave, Maple Heights, OH 44137
Brian M.

Brian M.

WASHER MAYTAG MVWB765FC3 Customer showed pop took pic Cc of brown flakes in clothing Removed washplate found fabric softener build up under washplate Cleaned tub for customer and flushed out most to all of it Ran auto test and calibration OP TEST OK

Near Lehman Dr, Bedford Heights, OH 44146
Jason N.

Jason N.

WASHER WHIRLPOOL WFW5620HW0 "Cc unit codes f6e3 and doesn’t start a cycleConfirmed f6e3 for no communication from mcu. Installed main acu board using customer supplied pre Id part. Ran auto test, all functions passed, op test good."

Near Mill Pond Cir, Perry, OH 44081
Gabriel P.

Gabriel P.

RANGE WHIRLPOOL n/a Burner are bad gave customer and estimate he will not fix

Near Wedgewood Dr, Avon Lake, OH 44012
Corina B.

Corina B.

DISHWASHER MAYTAG MDB8969SDM1 "Replaced wheels on lower rack. Replaced user interface. When disconnecting the power to the control, found a burnt connector, replaced wiring harness with surplus truck stock. ; used 1 W10566920 (WIRING HARNESS) from stock"

Near Boston Rd, Strongsville, OH 44136
Corina B.

Corina B.

RANGE WHIRLPOOL WFE540H0AS1 CC that the unit is not heating. Found the wires not plugged in. Optest ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Jody Lynn Dr, Mentor, OH 44060
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRF535SWHB00 Replaced parts listed. Op test good. Unit cycled and filled.

Near S Parrish Rd, Conneaut, OH 44030
Brian M.

Brian M.

WASHER MAYTAG MAH5500BWW Cc that unit seems to be struggling when washing and doesn’t spin out the load Ran diagnostics and found no error ran auto test and it passed Ran test with blankets. Unit ran just fine Advised that I do not see anything wrong at this time but if something does arise unit parts are mostly NLA

Near Covington Ln, Chagrin Falls, OH 44023
Corey L.

Corey L.

DRYER ROPER RED4516FW0 "Customer complaint dryer did not heat on arrival, tested unit, unit heats, unit is operating as designed"

Near Center Ridge Rd, Rocky River, OH 44116
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF989SDAM02

Near E 110th St, Cleveland, OH 44104
David R.

David R.

DRYER MAYTAG MEDB725BW0 "Replaced part, tested. Op test ok"

Near Chippewa Path, North Royalton, OH 44133
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Cc: not dispensing iceFound ice maker fill tube and cup frozen. Water has been pushing past the cup into the ice bin and froze. Thawed ice bin and steamed fill tube. Cycled ice maker. Op test ok

Near Barley Dr, Painesville, OH 44077
Corey L.

Corey L.

RANGE KITCHENAID KSGB900ESS2 "Installed cooktop switches, op test good"

Near Greenbriar Cir, Westlake, OH 44145
Arthur V.

Arthur V.

REFRIGERATOR KITCHENAID KRFC704FBS00 Performed service per pointer. Cleared EVAP clean. Unit op test good Cleaned out drain pan with wet vac. Took core

Near Jo Ann Dr, Painesville, OH 44077
Joe O.

Joe O.

WASHER WHIRLPOOL MHW5630HW0 Cc: leaking from dispenserRan quick test. Ran water fill test. Could not duplicate leak. Unit functioning as designed. Placed water mat. Op test ok

Near Ranchland Dr, Mayfield Heights, OH 44124
David R.

David R.

OTR MICROWAVE KITCHENAID KMHS120EBS4 "Replaced part, tested. Op tested."

Near Akins Rd, Columbia Station, OH 44028
Joe O.

Joe O.

WASHER MAYTAG MFW9700SQ1 "Cc: error code hf, now won’t startUnit would not operate. Unplugged unit for a minute. Plugged it back in unit started then got an fh error code. Spoke with BJ Ohmed out pressure switch. Found pressure switch did close resistance is a little high. He stated needs control but with the resistance being a little high to replace bothe. Needs control and pressure switch. Customer does not want to repair at this time"

Near Colby Rd, Shaker Heights, OH 44122
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Customer complaint that unit does not dispense water, found unit missing 5/16” fitting, purchased one from Lowe’s, installed, op test good"

Near Miles Rd, Bedford, OH 44146
Joe O.

Joe O.

REFRIGERATOR MAYTAG MRT118FFFH04 Cc: not cooling properlyFound unit is located in unheated garage. Found temps in freezer at 14 degrees and ff section at 40 degrees. Advised customer the unit will not work correctly in the garage. Called and spoke to BJ he stated she can try to lower the temp in the ff section and it may help but they designed to work in a room temperature environment. Op test ok

Near Ford Rd, Highland Heights, OH 44143
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Replaced parts listed, op test good"

Near Hawthorne Hollow Dr, North Ridgeville, OH 44039
Dan H.

Dan H.

DRYER MAYTAG MGDC465HW0 "Customer complaint that door is hard to close, latch and strike are good, unit is operating as designed"

Near Southbridge Cir, Westlake, OH 44145
Dan H.

Dan H.

WASHER WHIRLPOOL WTW7300DW1 "Customer complaint of LF error code, ran diagnostics found f8e1(long/no fill) error code, valves open water flow is good, drain hose is correct, started deep water wash cycle with load, unit filled and began agitating, unable to duplicate the problem , unit is operating as designed"

Near Shadow Creek Dr, Westlake, OH 44145
Corey L.

Corey L.

MICROWAVE WHIRLPOOL WMH53521HZ "Customer complaint mw door glass broke and handle gets hot when boiling water, confirmed broken outer door glass, replaced door with part sent, advised the handle is a metal alloy that will heat up"

Near Paine St, Lorain, OH 44052
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KRFF302EBS01 "Find one line slice repair it from parts from truck stock opt test ok ; used 1 WPW10276397XXX (XXX DO NOT RESTOCK XXX), 1 WR02X11330 (5/16 UNION), and 1 WR2X8545 (1/4 UNION) from stock"

Near Bunker Rd, North Royalton, OH 44133
Gabriel P.

Gabriel P.

DRYER WHIRLPOOL WED4815EW1 Temperature inside dryer 353 degrees temp coming out of dryer 161 coming out of dryer pass also found ventilation clogged clear out advise customer to change ventilation to a semi regit metal or regit metal ventilation the one she has is a fire hazard show her a short video of why nothing wrong wit unit

Near Church Dr, Lorain, OH 44053
Gabriel P.

Gabriel P.

DRYER MAYTAG MEDC465HW0 "Replace catch ,also customer install a fire hazard ventilation advise him which one to get and show him a short video of why is a fire hazard ,opt test ok"

Near Cooper Foster Park Rd, Amherst, OH 44001
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL KRMF706ESS01 "Customer complaint of frost build up in freezer section , confirmed, found left side of freezer section door not sealing, found ice chunk blocking door on left side, removed, door closes and seals, op test good"

Near Horseshoe Way, Avon Lake, OH 44012
Gabriel P.

Gabriel P.

DISHWASHER WHIRLPOOL WDTA50SAHW0 "Correct issue did not need to replace new one,opt test ok"

Near Coopers Trail, Lorain, OH 44053
Dan H.

Dan H.

DISHWASHER KITCHENAID KUDS30FXPA4 "Customer complaint that unit is not starting, confirmed, stuck key test shows control is good, user interface is working now, unit is operating as designed"

Near Holdens Arbor Run, Westlake, OH 44145
Joe O.

Joe O.

DRYER MAYTAG MEDE300VF0 "Installed control. Ran test cycle. Op test ok

Near Lake Rd E, Madison, OH 44057
Jeff M.

Jeff M.

REFRIGERATOR KITCHENAID KSC24C8EYY02

Near Cedarview Dr, Beachwood, OH 44122
Dan H.

Dan H.

DISHWASHER AMANA ADB1400AWQ3 "Customer complaint that unit has burning rubber smell and trips breaker, started normal wash cycle, unit filled and began washing, canceled, unit drains, found control and harness melted/burned, unit needs new control and harness, customer does not want repair ; ordrng 1 W10906414 (cntrl-elec) and 1 WPW10348443 (harns-wire), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Crossbrook Dr, Berea, OH 44017
Corey L.

Corey L.

REFRIGERATOR MAYTAG MZF34X16DW01 "Customer complaint freezer losing cool sometimes, confirmed found evap fan failed unit needs evap fan and scroll, unit is sharing power supply, unit plugged into power strip and connected to extension cord running out of detached garage to inside home; ordrng 1 W10574469 (fan-scroll) and 1 WPW10359880 (motor-evap)"

Near Sterling Rd, Lorain, OH 44052
Arthur V.

Arthur V.

WASHER MAYTAG LA7300 Found trans locked up. Wil not ajitate or spin. Needs transmission. Old style maytag Customer does not want repaired.

Near Tilden Ave, Chardon, OH 44024
Joe O.

Joe O.

DRYER WHIRLPOOL WGD75HEFW0 "Cc: rattling noiseFound blower full of lint. Pulled lint from blower, still making noise. Sounded like it was coming from the motor pulley area. Changed rollers and pulley unit still making noise. Spoke with BJ, he stated to order the kit in the service pointer a motor and blower. He stated the lint could have caused a lot of stress on the motor bearings. Needs motor, blower and seal kit; ordrng 1 W11086656 (motor-drve) and 1 W11401018 (SEAL KIT) and 1 WPW10211915 (blower wheel), used 1 4392067 (DRYER REPAIR KIT) from stock"

Near Fairview Ave, Mentor, OH 44060
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRF989SDAM02 "Replaced the evap, ui, control and valve. Recovered refrigerant, replaced compressor and drier, pulled 28”vac w/ pump, watched, good, charged 5.5oz r134a, unit cooling, pressures good, op test ok ; used 1 WPW1049876 (VALVE) from stock"

Near E 110th St, Cleveland, OH 44104
Brian M.

Brian M.

WASHER MAYTAG MVWB765FW Cc unit was serviced by a different company and they tried to order parts and never showed back up to actually repair it. but since that the unit has been running correctly and wanted us to verify unit is in fact operating properly Ran diagnostics found stored code for keypad Ran auto test and calibration Could not duplicate any issues OP TEST OK

Near Shawnee Trail, Garrettsville, OH 44231
Brian M.

Brian M.

DISHWASHER KENMORE 665.12763K310 Cc unit not draining Found uni5 to have a little bit of water in tub Hit cancel and unit drained Ran several fill and drains no issue Ran diagnostics found error for water temp advised customer on running tap before starting unit. Advised that if he continues having draining issues it may be caused by the drain pump over heating and gave quote

Near E Center St, Windham, OH 44288
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Store leave fridge plug in 24 hours found temperature on fresh food section 37 degrees and freezer 0 to 2 degrees also notice there is a damaged on right door on the same spot I found on the other fridge I diagnose today rtm say when open box both fridges were damaged on the same spot ordering right door ; ordrng 2 W11223753 (nameplate)s and 1 W11307249 (dor-fip)

Near Midway Blvd, Elyria, OH 44035
Brian M.

Brian M.

DRYER MAYTAG MEDC465HW0 Cc of no heat Found unit not wired correctly Fixed wiring Ran Test cycle OP TEST OK

Near Munroe Falls Kent Rd, Kent, OH 44240
Jason N.

Jason N.

RANGE IKEA IEL730CS0 "Cc unit code f8e0Ran diagnostics, confirmed f8e0 for blower fan speed too low. Replaced blower fans using customer supplied pre Id part. Ran test bake to 300 degrees. Operational test good."

Near Coltman Rd, Cleveland, OH 44106
Jason N.

Jason N.

WASHER WHITE WESTHS WFW3090JW0 See JM pvr for job details. Retrieved the core for return.; ordrng 1 W10681351 (knob) and 1 W10869886 (knob) and 1 W11367297 (UI)

Near Hazel Dr, Cleveland, OH 44106
Jason N.

Jason N.

REFRIGERATOR JENN-AIR JFC2089HPY "Cc water dispense not working and front control unresponsiveFound pressure up to water filter head. Asker customer is they have another filter or a bypass to try. They do not. Suspect a filter issue, possibly filter head valve issue. Customer will buy a new filter to try, if that does not resolve the issue, they will call back and we can order them the filter head. UI control panel does not respond. Unit is still working, but unable to make any adjustment. Unit needs keypad and console board. Quoted customer for full repair including filter head. They will contact us after they try a new filter, to discuss if they want to continue with repair on everything. Estimate"

Near Edgehill Rd, Cleveland Heights, OH 44106
Jeff M.

Jeff M.

WASHER WHITE WESTHS WFW3090JW0 Removed the dryer. Installed the main control. After removing the original ui we found the new part is damage and will need reordered ; schdld next appmnt

Near Hazel Dr, Cleveland, OH 44106
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL KRMF606ESS00 Cc that unit had frost in freezer and it cleared itself up Did not see any ice or frost build up Checked unit over and could not see an issue with gaskets At this time I do not see an issue with the freezer Advised to watch and call back if gets worse or keeps happening

Near Surrey Dr, Aurora, OH 44202
David R.

David R.

RANGE WHIRLPOOL WFE540H0AS0 "Replaced part, also customer needed a light bulb for oven, replaced from t/s. Op test ok; used 1 8009 (APPLIANCE BULB) from stock"

Near Walking Stick Way, Strongsville, OH 44136
Jeff M.

Jeff M.

DISHWASHER KITCHENAID KUDS35FXBLA Installed new part unit op tested good

Near W 162nd St, Cleveland, OH 44111
Arthur V.

Arthur V.

RANGE WHIRLPOOL WFE540H0AS1 Found bake element open and needs replaced. Reschedule at customer request ; ordrng 1 W10779716 (elmnt-bake)

Near Middle Rd, Conneaut, OH 44030
Corina B.

Corina B.

COOKTOP GAS GE JGP933SEJ1SS Cc that cook top will not ignite. When turning on each knob. The last burner the switch or spark module caught fire. Will need a new spark module and harness. Checked wires to connections good.

Near Danbury Ln, Avon Lake, OH 44012
Arthur V.

Arthur V.

WASHER WHIRLPOOL WTW8500BW0 "Found bearing loud. Could not get stator off of rotor. Bolt broke loose from stator. Unit is very rusted throughout. Needs both inner spin basket,outer basket and motor parts. Unit is no worth repairing. Lid is in bad shape along with the hinges. EXTRA TIME. 3-4 job count. ; ordrng 1 280146 (rotor) and 1 W10381078 (outer tub) and 1 W10549509 (basket) and 1 WPW10380698 (washplate) and 1 WPW10419333 (stator)"

Near Old State Rd, Chardon, OH 44024
Brian M.

Brian M.

WALL OVEN WHIRLPOOL GBD307PDB09 "Cc unit not baking or broiling in lower ovenThermal fuse for lower oven open Also advised to replace thermostat in lower oven Needs thermal fuse and thermostat ; ordrng 1 WP9759243 (thrmst-fix) and 1 WPW10131825 (sensor7737), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Sapphire Ln, Rootstown, OH 44272
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW7340XW2 "The units bearings failed. Water is leaking past the seal past the bearings need bearings stater RPS sensor. Est only ; ordrng 1 W10435302 (bearing) and 1 WPW10178988 (sensor) and 1 WPW10419333 (stator), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Westwood Ave, Lakewood, OH 44107
David R.

David R.

DRYER MAYTAG MEDC465HW0 Tested. Unit heated and cycled. Op test ok

Near Pearl Rd, Strongsville, OH 44136
David R.

David R.

REFRIGERATOR WHIRLPOOL KRFC704FBS01 "Cc door ajar won’t go off. Door has magnets to signally open/close. Left door magnet switch is good, right door FF is missing the magnet switch. Ordering switch.*** customer had POP; ordrng 1 W11221357 (SWITCH REED)"

Near Harbour View Oval, Strongsville, OH 44136
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KRFF507ESS01 Installed wire harness and fan Steamed out ice OP TEST OK

Near Champion Ln, Chagrin Falls, OH 44022
Corina B.

Corina B.

DISHWASHER KITCHENAID KDFE104DBL5 "Cc that dishwasher not washing dishes. Found sediment buildup in water valve. Not getting enough pressure to operate spray arms. Will need new supply line. Found upper rails failing will need new rails. Will need plumber before we return. ; ordrng 1 W10878507 (inlet tubing 3835) and 1 W11175771 (valve-inlt 6336) and 1 W11259785 (track 5861) and 1 W11259786 (track RT 5861), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Lakeview Dr, Bay Village, OH 44140
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Installed new part unit op tested good

Near Lorimer Rd, Cleveland, OH 44134
Brian M.

Brian M.

WASHER WHIRLPOOL MHW4200BG0 Cc water valve broken Found water valve broken ; ordrng 1 WPW10435242 (valve)

Near Duncan Way, Streetsboro, OH 44241
Jeff M.

Jeff M.

RANGE WHIRLPOOL WFG550S0HZ1 The unit Will not stay lit. It will ignite not stay lit. I added a grounding strap did not work I installed the new igniter did not work a check for a break and harness from the spark module to the igniter peer to be fine the spark was continuous at the igniter the unit needs a new control; ordrng 1 W11162730 (module-spk)

Near Delaware Ave, Lakewood, OH 44107
Corina B.

Corina B.

RANGE MAYTAG MGR8700DS0 Replaced spark module and main control. Brought core back for return. Heated oven to 350*. Optest ok.

Near Greenwood Ave, Cleveland, OH 44111
Corina B.

Corina B.

RANGE WHIRLPOOL RBS305PDB6 "CC that the oven does not work. Checked the bake and broil element, good. Checked the fuse, open. Jumped the fuse. Oven started to heat. Will need a new thermal fuse. Office to order the part. ; ordrng 1 WP9759243 (thrmst-fix)"

Near Highland Ave, Avon Lake, OH 44012
Jason N.

Jason N.

DRYER WHIRLPOOL WGD7500GC0 Cc unit door not closing. Installed new catch and door switch using customer supplied parts. Op test good.

Near Pearl Rd, Cleveland, OH 44129
Jeff M.

Jeff M.

RANGE WHIRLPOOL RBS245PDS18 "The unit has an F3. Runaway temp needs a new main control sensor est only ; ordrng 1 WP8302994 (cntrl-elec) and 1 WPW10131825 (sensor), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Brown Rd, Lakewood, OH 44107
Jason N.

Jason N.

WASHER MAYTAG MHW5630HW0 "Cc unit not finishing cycles.Customer stated water keeps running out of drain when starting cycleFound drain line running along floor into basement drain. Advised customer that drain line must be 30-36 above floor, raised drain line and started cycle. Unit cycling normally now. Op test good."

Near Lane Rd, Perry, OH 44081
Corey L.

Corey L.

WASHER WHIRLPOOL WTW5000DW0 "Replaced suspension, cleared errors and calibrated, op test good"

Near Bassett Rd, Westlake, OH 44145
Corina B.

Corina B.

DISHWASHER KITCHENAID KDFE104DWH5 Replaced the rails. Optest ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Rochelle Blvd, Parma Heights, OH 44130
Brian M.

Brian M.

RANGE KITCHENAID KOSE507ESS04 Cc unit seems loud when baking Found noise coming from baffle cover Replaced fan and baffle cover Ran unit with customer and she’s thinks it’s better OP TEST OK

Near Pheasant Ln, Chagrin Falls, OH 44022
Corina B.

Corina B.

REFRIGERATOR GE PFSS5NJWASS "Cc that fresh food section not cooling. Fz -2 ff 76 degrees. Found evaporator fan not running. Checked the dc volts at the control 13.4 dc volts. Will need a new fan. Cust can install part. ; ordrng 1 WR60X10185 (motor evap dc 9363), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near W Oakland Rd, Bay Village, OH 44140
Brian M.

Brian M.

DISHWASHER WHIRLPOOL KDFE104DWH5 Cc of a leak Ran unit several times Could not duplicate a leak took apart spray arms to see if unit was cracked Found a ton of plastic wrapping in arms Took seal out cleaned it up and put it back on Leveled unit as well Advised that in rare spray arms may cause water to shoot right at seals and push water out Advised to watch and call back if leak continues

Near Hawthorne Dr, Mayfield Heights, OH 44124
Jeff M.

Jeff M.

REFRIGERATOR KITCHENAID KRMF706ESS01 Installed new part unit op tested good. Recommended at least 24 hours before it regains proper cooling

Near Pine Valley Dr, Willoughby Hills, OH 44094
Joe O.

Joe O.

RANGE KENMORE 790.953538 "Cc: Left rear burner does not workFound burner coils burned up. Needs left rear burner.; ordrng 1 318178110 (element,surface10994), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Lake Rd W, Ashtabula, OH 44004
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRT518SZFB00 Installed new part unit op tested good

Near Tracy Ave, Euclid, OH 44123
Joe O.

Joe O.

WASHER MAYTAG MVWB765FW3 Found cabinet bent and dented. Reordering cabinet.; ordrng 1 W10676680 (cabinet)

Near Mells Rd, Dorset, OH 44032
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KRMF606ESS01 "Customer complaint that unit is not making ice and freezer section is no cooling properly, found fresh food section evaporator frozen, unit needs new control and thermistor ; ordrng 1 W11087438 (motor-evap) and 1 WPW10675033 (cntrl-elec)"

Near Fulton Rd, Cleveland, OH 44113
Corina B.

Corina B.

WASHER CROSLEY VAW3584GW1 Replaced the the tub ring. Optest ok.

Near Bancroft Ave, Garfield Heights, OH 44105
David R.

David R.

DRYER MAYTAG MEDB765FC0 Cc no heat. Found element open. Ordering element ; ordrng 1 WP3387747 (element)

Near Park Dr, Brook Park, OH 44142
Brian M.

Brian M.

WASHER MAYTAG MVWB765FW1 Cc unit leaking when not running Found hot valve to be open Replaced water valve from truck stock OP TEST OK ; used 1 W11165546 (VALVE) from stock

Near Arlington Dr, Chesterland, OH 44026
Jason N.

Jason N.

RANGE WHIRLPOOL AGR5330BAS3 "Cc unit not workingCustomer stated bake or broil not working now. Unit uses same ignitor and tube for both function. Ran bake test, no ignitor glow, good voltage at 122v. Unit needs ignitor. Replaced using truck stock, ran bake and broil tests, op test good.; used 1"

Near W 150th St, Cleveland, OH 44135
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRF555SDHV00 "Cc unit not making ice sometimesCustomer stated unit will sometimes not dispense ice. Tested ice dispense, working for first several times, then just humming from auger motor, and no ice dispense, unit needs ice dispense auger motor.; ordrng 1 WPW10317991 (motor)"

Near W 5th St, Brooklyn Heights, OH 44131
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WTW7300DW0 Found error f7e8 motor stator over temperature and f0e3 over load check stator looks good no damage found agitator dancing when running auto test the teeth are strip also ordering transmission in case the teeth on shaft does not grab on new agitator ; ordrng 1 W10752283 (washplate) and 1 W10811956 (drum assy)

Near Greenlawn Ave, Amherst, OH 44001
Corey L.

Corey L.

DISHWASHER GE GDT695SBL3TS using ge tool found cmc fault and heater fault, found sp for unit dead to replace element, tested element, element failed, updated firmware for customer to use in the meantime but advised dishes will not dry, ordrng 1 WD05X24776 (ELEMENT)"

Near Dorothy Dr, Chesterland, OH 44026
David R.

David R.

WASHER CROSLEY ZAW47115GW0 "Unit at PRICE WISE store, employer said customer stated when the time would reach 1 min left, it would jump up back to an hour. No error codes, ran test 51/52. Ran rapid was with load inside. Unit started at 35 min. Unit decreased and increased time because of the auto sensing in the machine but never a big change in minutes. Unit did finish cycle. Could not duplicate problem. Op test ok."

Near N Abbe Rd, Sheffield, OH 44035
Dan H.

Dan H.

WASHER FRIGIDAIRE n/a "Model and serial numbers are too worn to make out, timer is not sending power, unit needs new timer, found part number on timer, customer does not want repair ; ordrng 1 134049500 (timer), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Rock Creek Rd, Thompson, OH 44086
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KSC24C8EYY02 "Cc unit not coolingChecked for frost pattern, no frost. Checked for leaks using uv light. Found dye around bottom drier joint connection. No refrigerant to recover. Replaced uv drier using truck stock. Pulled vacuum on system to 29 in/hg for 15 min. Shut off vacuum held for 15 min, no changes, recharged system with 5.3oz of r134a. Frost pattern starting. Advised customer to allow 24 hrs for unit to return to desired temps."

Near Dines Rd, Novelty, OH 44072
Jeff M.

Jeff M.

DRYER KENMORE 110.978726 The pulley failed. Installed ts part unit op tested good ; used 1 4392067 (DRYER REPAIR KIT) from stock

Near Main St, Perry, OH 44081
Arthur V.

Arthur V.

REFRIGERATOR FRIGIDAIRE FFHS2622MWKA Replaced water valve. Op test good no leaks. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near N Myers Rd, Geneva, OH 44041
Joe O.

Joe O.

RANGE WHIRLPOOL WEG515S0FS0 Cc: oven not lightingCustomer tried showing issue and oven lit. Pulled drawer found customer has flat pans at the height of the drawer under unit. Advised customer the pans may slide and the spark may go to the pan instead of the burner. advised customer if it happens again to shut the unit off pull the drawer open and try again. Continuously tested the oven. Could not duplicate issue. Unit functioning as designed. Op test ok

Near Roryanna Dr, Chardon, OH 44024
Jason N.

Jason N.

WASHER MAYTAG MVWP575GW0 "Cc unit lid lock not working againReplaced control and lid latch. Ran auto test and calibration. op test good. Checked outlet for polarity, correct voltage and polarity."

Near Dines Rd, Novelty, OH 44072
Arthur V.

Arthur V.

DRYER FRIGIDAIRE n/a "Unit in poor condition. Needs control,cover for control and a heating element. Found console is part of control. Customer does not want repaired."

Near Columbus Ave, Ashtabula, OH 44004
Jason N.

Jason N.

WASHER WHIRLPOOL WTW4850XQ0 "Cc unit lid lock light flashing.Confirmed lid lock light flashing, unplugged unit, was able to reset. Ran diagnostics, found codes f2e1 for stuck key and f1e1 for main control fault. Advised customer she may need a main control. Quoted estimate

Near Emerald Ridge Pkwy, Solon, OH 44139
Jeff M.

Jeff M.

DRYER WHIRLPOOL WET4024HW0 Installed new part unit op tested good

Near Lexington Ave, Cleveland, OH 44103
Arthur V.

Arthur V.

WASHER WHIRLPOOL WTW8000BW0 Replaced latch assy. Tested unit. Op test good.

Near Lake Vue Dr, Roaming Shores, OH 44085
Jeff M.

Jeff M.

DISHWASHER WHIRLPOOL WDF520PADM7 Water valve was off

Near Shakerwood Rd, Warrensville Heights, OH 44122
Jeff M.

Jeff M.

DRYER WHIRLPOOL MDE9606AYW The dryer operated fine customers description to me was as he does multiple loads in a row the dryer will stop working once it cools down it will start working again. It sounds like the venting is restricted I highly recommend it for them to call a professional clean the venting

Near Edgewater Dr, Lakewood, OH 44107
Gabriel P.

Gabriel P.

RANGE WHIRLPOOL WFE505W0HS1 Replace all parts opt test ok also advise customer to buy a three prong range cord cause is burn a little

Near Urban Cir N, Lorain, OH 44053
Brian M.

Brian M.

WASHER MAYTAG MVWX655DW1 Cc unit not workingFound unit to be rumbling when hand spun Ran auto test found unit to agitate while spinning Tried to remove washplate but it will not budge Needs washplate and tub hub But can’t get plate off to inspect gearcase shaft EST only

Near OH-700, Mantua, OH 44255
Dan H.

Dan H.

COOK TOP KITCHENAID KGCS105GSS09 "Installed new orifaces and igniter switch harness, op test good"

Near Eastondale Rd, Mayfield Heights, OH 44124
Dan H.

Dan H.

DISHWASHER AMANA ADB1400AGW1 "Customer complaint that unit is not drying dishes, ran diagnostics no error codes found, unit started test cycle, heater did not come on, found heater unplugged, plugged in heater, op test good"

Near Hampstead Ave, Parma, OH 44129
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWB765FW2 "Replace rotor and motor still same click sound call tech line he said if I hold the inner basket and still making click sound check agitator if agitator good than replace transmission check both there good will replacing transmission from truck stock, when put transmission ask customer to put a new load in when agitated no clicking sound,opt test ok ; used 1 W10811956 (CABRIO GEARCASE) from stock"

Near Temple Ave, Lorain, OH 44053
Dan H.

Dan H.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Customer complaint that unit is not draining, confirmed, found a piece of broken glass lodged in drain pump , removed, op test good"

Near Chestnut Rd, Independence, OH 44131
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Customer complaint that unit is leaking , found evaporator drain tube clogged, installed new drain tube, op test good"

Near Klusner Ave, Parma, OH 44134
Dan H.

Dan H.

OTR MICROWAVE MAYTAG MMV4205DS1 "Installed new magnetron , op test good"

Near Lawndale Dr, Parma Heights, OH 44130
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WTW8000BW0 Washer bearings are loud and leaking oil giving customer and estimate she will not repair

Near Bur Oak Dr, Westlake, OH 44145
Dan H.

Dan H.

WASHER MAYTAG MVWC565FW2 "Customer complaint that unit is not starting, found unit paused, unpaused unit, unit continued cycle, ran diagnostics no error codes found, started normal wash cycle unit filled and began washing, unit spins and drains, unit is operating as designed"

Near Alexandria Dr, Parma Heights, OH 44130
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "CC that the unit is leaking everywhere. Found the deli control soaking wet corrosion around the wires. Will need a new door and deli ui. Checked the ff evap, good frost pattern. Cycled the ice maker, good. Cust does not want to repair.

Near Edgewater Dr, Cleveland, OH 44102
Corina B.

Corina B.

WASHER WHIRLPOOL MAH7500AWW CC that the unit sounds like a jet engine. Found the bearings are worn. Parts are no longer available.

Near Rosalie Ave, Lakewood, OH 44107
Corina B.

Corina B.

RANGE AMANA ACR4303MFB3

Near W 95th St, Cleveland, OH 44102
Corina B.

Corina B.

DRYER AMANA NED4655EW1 "CC that the unit will not turn on. L1 to neutral 120volts, and l2 to neutral 120 volts. L1 to l2 zero volts. Will need an electrician. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Optest ok"

Near W 89th St, Cleveland, OH 44102
Jason N.

Jason N.

WASHER WHIRLPOOL WFW9750WW01 "Cc unit not draining, thinks it needs a drain pump.Pulled drain basket to check for clog. Drain basket clean, ran some water then canceled to drain. Draining every slow. Unit needs drain pump.; ordrng 1 280187 (pump-water15509), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Cranberry Ridge Ln, Chagrin Falls, OH 44023
David R.

David R.

WASHER MAYTAG MVWC465HW2 "Replaced parts, control not needed. Ran test and calibration, spin and agitate working. Op test ok"

Near Mussey Ave, Elyria, OH 44035
David R.

David R.

DRYER SAMSUNG DVG45M5500Z/A3 Replaced parts. Put 3 wet big bath towels inside. Let run on normal. Tested good. Op test ok.

Near Barkhurst Mill Dr, North Ridgeville, OH 44039
David R.

David R.

WASHER AMANA NTW4516FW3 "Replaced parts, tested, no noise. Ran test mode and calibration. Op test ok"

Near W 150th St, Cleveland, OH 44135
David R.

David R.

REFRIGERATOR WHIRLPOOL ED2KVEXVB01 Replaced parts. Op test ok

Near Russell Ave, Parma, OH 44134
Jeff M.

Jeff M.

WASHER MAYTAG MVWB765FW3 Customer did run a delicate cycle the clothes did not spin. using her exact settings around the drain in Spin the same soil level and spin speed the unit did spin the clothes off. There must be a software issue inside the control board.; ordrng 1 W11195970 (cntrl-elec)

Near Marshfield Rd, Mayfield Heights, OH 44124
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW5000DW1 "Installed new parts I found that the lock that was ordered came engaged. so I used truck stock latch same part same issue out of the box it was engaged. I cannot get either lock to disengage. So I reconnected the old latch and it worked and then it stopped working. Now the lid stuck. the control stop sending power; ordrng 1 W10837741 (lid strike) and 1 W11116590 (cntrl-elec) and 1 W11307244 (latch), used 1 W11307244 (DOOR LOCK) from stock"

Near E 70th St, Cleveland, OH 44103
Dan H.

Dan H.

DRYER WHIRLPOOL WED7500GC0 "Customer complaint that unit shuts off after a few minutes on auto cycle, started normal dry cycle with wet load, unit did not shut off after a few minutes, cleaned up moisture sensor bars, unable to duplicate the problem , unit is operating as designed"

Near W 130th St, Parma Heights, OH 44130
Dan H.

Dan H.

WASHER AMANA NTW4516FW2 "Customer complaint that unit is leaking, tub mostly full of water when tech arrived, continued cycle, unit advanced to agitate, canceled cycle, unit drained, started normal wash cycle, found cold water valve cracked, installed new valve, op test good ; used 1 W11038711 ("

Near W 144th St, Cleveland, OH 44135
Arthur V.

Arthur V.

WASHER MAYTAG MHW3505FW1 Found pump broken in the box —- see pics. Need to reorder. Wpw10605427; ordrng 1 WPW10605427 (pump-water)

Near Allen Ave, Ashtabula, OH 44004
Dan H.

Dan H.

WASHER WHIRLPOOL WTW4850HW1 "Customer complaint that unit is not working only making grinding noise, found unit in continuous drain mode, canceled, ran diagnostics no error codes found, started normal wash cycle unit filled and began washing, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent

Near Wilton Ave, Cleveland, OH 44135
Jeff M.

Jeff M.

OTR MICROWAVE WHIRLPOOL WMH31017HS2 Customer more in depth explain to me the issue that he is having. It turns out this model will turn the cooling fan on once enough heat internal of the cabinets and will turn the fan off when the internal temperature of the microwave is below set amount. This is a safety feature built into the microwave it states it in his owners manual

Near W Miner Rd, Mayfield Heights, OH 44124
Jason N.

Jason N.

WASHER WHIRLPOOL WTW4855HW1 Cc unit draining water onto the floor.Found drain hose became unattached from back on unit. Spring clip laying on floor. Reattached drain hose. Checked for tightness. Ran auto test. Op test good.

Near E 124th St, Cleveland, OH 44120
Corina B.

Corina B.

DISHWASHER MAYTAG MDB4949SHZ0 CC that there is water on the back wall and there is a smell. Found moisture on the back wall of the tub and a a mildew smell. Called t/l Steve Advised customer that unit does not have a fan to remove moisture Or heat to run unit everyday and use afresh tablets to clean unit out. Working as designed.

Near Columbine Ct, Middleburg Heights, OH 44130
David R.

David R.

WASHER MAYTAG MVWB865GW0 "Cc white residue. Explained residue can be caused by a different amount of factors, excessive detergent, not using the correct cycle with correct load, selecting right temp, using HE detergent, using clean washer with afresh. Ran test 51, all components are working correctly, good water flow and correct hoses. Put into rapid wash cycle, all functions are normal. No error codesCalled tech line JKCheck detergent use, cycle selection, use and care of unit, loading procedures"

Near Independence Ct, Brook Park, OH 44142
David R.

David R.

DRYER WHIRLPOOL MEDC465HW0 "Cc clothes were cold at end of cycle. Turned unit on, heat cycling on high at 210*, let run to show customer heat is working. Also found customer had unit “wrinkle control” on for 90 mins. Unit is good. Op test ok"

Near Marquette Blvd, North Olmsted, OH 44070
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Cc unit not coolingCustomer had unit unplugged, plugged in, used bullit piercing valve from truck stock, hookup gauges. Unit low side reading 20 in vacuum, unit has refrigerant leak. Ordering evaporator and compressor for sealed system repair.; ordrng 1 W10836706 (evaporator) and 1 WPW10143759 (dryer) and 1 WPW10507886 (compressor), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"

Near Robertdale Rd, Bedford, OH 44146
Corina B.

Corina B.

MICROWAVE WHIRLPOOL WMH53521HZ "Cust showed pop, sent pic. CC that there is moisture on the side walls of the outside. Found the vent cover tabs on the outside of the cabinet. Relined the vent cover. Heated a cup of water found steam on the door. Talked to SM advised me this is normal with anything that has moisture will cause the steam. Optest ok"

Near Placid Cove, Strongsville, OH 44136
Arthur V.

Arthur V.

WASHER MAYTAG MHW5630HC0 F7e2. Error. Called techline talked to tj. Needs main control. Also needs cold water valve (stripped) ; ordrng 1 W11316256 (valve) and 1 W11322901 (cntrl-elec)

Near Euclid Ave, Willoughby, OH 44094
Corey L.

Corey L.

DRYER WHIRLPOOL WET4124HW0 "Replaced dryer start relay switch, noticed customer has foil style vent, advised this is a potential fire hazard and should be replaced with a semi solid or solid rigid metal style vent, vent is vented with ventless set up as Bratenahl place does not have exterior venting option, op test good"

Near Bratenahl Pl, Cleveland, OH 44108
Corey L.

Corey L.

DISHWASHER KITCHENAID KDFE104HPS0 "Customer complaint dishwasher not working, confirmed, outlet checks good, found wires loose at wire nuts, tightened wire nuts, op test good, no error codes"

Near Wooster Rd, Rocky River, OH 44116
Brian M.

Brian M.

WASHER WHIRLPOOL NTW4605EW0 Cc unit doesn’t lock or agitate and won’t fill Ran diagnostics found no stored error codes Ran auto test and calibration Ran normal cycle until unit filled and started agitating Ran drain and spin Could not duplicate an issue

Near Newton Dr, Kent, OH 44240
Corey L.

Corey L.

DRYER MAYTAG MEDC465HW0 "Customer complaint dryer not drying clothes, power is correct to unit, started timed dry cycle, unit heated, could not see airflow exiting home, advised customer to have vent system to outside looked at and referred to installation instructions, unit is operating as designed"

Near River Walk, Rocky River, OH 44116
Joe O.

Joe O.

REFRIGERATOR AMANA ART318FFDW06 "Cc: not freezing in freezer section, freezing in ff section, ice freezing in a big chunkFound temps in freezer at 6 degrees and ff at 35 in ff section. Found no ice blocks in the ice bin. Spoke with BJ, he advised that changing the air flow to ff section should bring the ff temps up to where they need to be and the unit with the temps it’s at is working as designed. Adjusted freezer air vent to allow more air to stay in freezer. Op test ok"

Near Roselawn Rd, Lyndhurst, OH 44124
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWB850YW1 "Found unit full of water drain water with my shot vac check both pumps found hair pin inside clear out also put both drain pump back together and ran rinse and spin found water leak on one of the pump I put back together so use shot vac again thank correct pump that was leaking ran rinse and spin again no leaks but not draining gave customer and estimate on both pumps she will think about it do not order parts till we hear anything back,opt test ok ; ordrng 1 WPW10403802 (pump-water) and 1 WPW10403803 (pump-water), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Williamsburg Dr, Avon Lake, OH 44012
Corey L.

Corey L.

DRYER SAMSUNG DV45K6200EZ/A3 "Replaced idler pulley, op test good"

Near Sleepy Hollow Dr, Westlake, OH 44145
Brian M.

Brian M.

WASHER WHIRLPOOL WET4027HW0 Cc not working Found latch error Installed latch Ran test cycle and calibration OP TEST OK

Near E Summit St, Kent, OH 44240
Joe O.

Joe O.

DISHWASHER MAYTAG MDB4949SHZ0 Cc: fills but won’t washFound loose connection on control board to sump assembly. Reconnected connection ran test cycle. Op test ok

Near Grenville Rd, University Heights, OH 44118
David R.

David R.

WASHER MAYTAG MVWB765FW3 "Found noise coming from slider on gearcase, screw on bottom of rotor is stripped. Have to order all bottom assembly drive components. ; ordrng 1 W10734521 (slider) and 1 W10752189 (screw) and 1 W10754448 (clutch) and 1 W11134159 (gearcase) and 1 W11195971 (stator) and 1 W11260238 (rotor) and 6 WPW10238319 (screw)s"

Near Oberlin Rd, Oberlin, OH 44074
Arthur V.

Arthur V.

DRYER WHIRLPOOL WED4850HW0 Tested unit. Let cycle for 15 min no noise. Customer stated this was a chirping sound when unit started and sometimes during the cycle. No noise while diagnosing. Did not make any noise when starting. Statrted many times. Could not duplicate issue

Near Hobby Horse Ln, Mentor, OH 44060
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL MFI2269VE Cc unit not cooling Found temps in freezer to be 52 and fridge to be 48 Found ptc relay faulty Replaced using truck stock Compressor started right up and started cooling At time of leaving freezer temps are about 29 OP TEST OK ; used 1 8201786 (STARTER7155) from stock

Near Wheatfield Dr, Aurora, OH 44202
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL GB2FHDXWS08 Cc: ice build up in freezerFound duck bill drain tube plugged up. Replaced drain. Steamed out drain. Op test ok; used 1 W10619951 (TUBE-DRAIN) from stock

Near Greenvale Rd, Cleveland, OH 44121
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL ET186KXGN0 "Cc unit ice maker not workingTested ice maker harvest, jumped t to h, ice maker indexed, but no water entered. Found ice fill tube frozen. Steamed out fill tube, retested ice maker. Ice maker op test good."

Near Burnette Ave, East Cleveland, OH 44112
Arthur V.

Arthur V.

WALL OVEN KITCHENAID KBMC140HSS04 Replaced springs in door. Op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Butler Hill Dr, Painesville, OH 44077
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL GC5SHEXNS03 "Customer complaint freezer temp on display read 20 a couple times over the past month, temps were -3 to 7 and display read 0 in frz, unit is operating as designed, unable to diagnose if unit is not in its failed state, advised customer to monitor ice cream they had in their frz, to check for softness at 20 degrees ice cream will not stay solid"

Near Sawgrass Cir, North Royalton, OH 44133
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRT311FZDZ01 "Cc: ice maker fallingIce maker just sits on sets screws. Re adjusted ice maker. Advised customer how to adjust if it falls again. Op test okMs did not match. Spoke to SM, he stated if the correct ms are under 1 yr to correct the information and svc"

Near Miner Rd, Highland Heights, OH 44143
Jeff M.

Jeff M.

MICROWAVE B-IN WHIRLPOOL KHMS2050SSS3 "The unit door handle is broken. The unit needs the door replaced ; ordrng 1 W10282802 (door/mw), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Edgewood Rd, Pepper Pike, OH 44124
Arthur V.

Arthur V.

RANGE WHIRLPOOL WFE505W0HB0 Customer states oven not hot enough. Customer cycled oven before arrival at 350deg f. Installed thermometer. Unit approx 20 deg to low. Reset control to plus 20. Customer to monitor

Near Purdue Ct, Painesville, OH 44077
Jeff M.

Jeff M.

DRYER MAYTAG MEDB765FW0 The unit has a l2 code the unit is getting correct power needs a new control ; ordrng 1 W11089308 (cntrl-elec)

Near Bell St, Chagrin Falls, OH 44022
Joe O.

Joe O.

RANGE MAYTAG MGR7662WW2 "Cc: oven lights but once it’s get hot as after an hour to cycle heat it will not re lightFound outlet has an open ground. Ran test bake to 350. Unit preheated to 350. Watched, unit cycled heat. Spoke with BJ he stated that it is the open ground. Advised customer he needs an electrician to fix the outlet. Could not duplicate issue, op test ok"

Near E 260th St, Euclid, OH 44132
Corey L.

Corey L.

REFRIGERATOR MAYTAG MFW2055FRZ00 customer expressed his irritation with the unit, leaking from dispenser and ice bin doesn’t fill up all the way, ice bin was full. Customer wants a replacement.

Near Brecksville Rd, Brecksville, OH 44141
Arthur V.

Arthur V.

WASHER WHIRLPOOL WTW4816FW2 Upon arrival unit turned on for me. Ran diagnostics no errors. Ran a service cycle unit passed. Unit operating as designed. Could not duplicate issue

Near Morgan Dr, Painesville, OH 44077
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KSC24C8EYY02 Spoke to customer over the phone told her we have and authorization to order the rollers from whirlpool and that I spoke to my senior tech bj that we were going to order parts ordrng 2 67006434 (axle- roll)s and 2 W11208384 (rivet)s and 2 WP67005149 (roller)s and 2 WPW10475495 (roller-cab)s

Near S Park Dr, Avon, OH 44011
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Cc unit was only crushing Ran ice motor test Could not duplicate OP TEST OK Advised customer that sometimes ice will build up at front of ice drawer and they may have to sometimes shake the bin to knock the cubes backwards

Near Linwood Ln, Aurora, OH 44202
Brian M.

Brian M.

RANGE WHIRLPOOL WFG374LVS2 Cc unit Will not bake Found unit to have to many pans in lower drawer and arking out against pans Removed some pan ran test bake to 350 OP TEST OK

Near Tanglewood Trail, Chagrin Falls, OH 44023
Jason N.

Jason N.

MICROWAVE WHIRLPOOL WOC75EC0HS00 Installed microwave lamp and unit console. Op test good.

Near Merkel Ln, Mentor, OH 44060
David R.

David R.

RANGE WHIRLPOOL RF386PXEQ "Cc unit turned on self clean by itself, had unit turned off at break, if turned on broil element will come on by itself. Shorted key and open oven sensor error code. Gave customer estimate. Do not order partsCalled safety and documented.Unit is over 15 years old, they will not cover parts/labor; ordrng 1 WP6610057 (cntrl-elec) and 1 WP8053344 (sensor), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Bayberry Ct S, Olmsted Township, OH 44138
Joe O.

Joe O.

FREEZER UPRIGHT WHIRLPOOL WZF79R20DW03 Installed door. Op test ok

Near Harmony Ln, Willoughby, OH 44094
David R.

David R.

DISHWASHER KITCHENAID KDTE334GPS0 "Replaced parts, tested. Op test ok; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock"

Near E College St, Oberlin, OH 44074
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL ET1FTKXKQ11 "Customer complaint of frost in freezer section , doors are sealing, unit is operating as designed"

Near Chelmsford Rd, Mayfield Heights, OH 44124
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRT311FZDZ01 "customer showed pop, Customer complaint fridge is not cooling but freezer seems ok, confirmed ff was 58 and frz temp was -17, evap fan not running, found evap fan unplugged, plugged in evap fan, op test good"

Near Dunham Rd, Walton Hills, OH 44146
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KRFC604FSS00 "Cc: not coolingFound temps in freezer at 64 degrees and ff at 62 degrees. Called BJ checked wattage found unit reached 70 watts at max speed. Called whirlpool tech line spoke with Cathy states we can use nitrogen to check for leaks. We don’t use nitrogen. States leaks usually occur on the evap where the thermistor attaches. Needs compressor, drier and ff evap.Need lock ring tech for return visit.; ordrng 1 W10865322 (evaporator) and 1 W11025999 (compressor) and 1 W11109499 (drier-tube)"

Near Wyncote Rd, South Euclid, OH 44121
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL ED2KHAXVQ01 "Cc noise got worse Removed filter ran water no noise , put filter back in and pushed on it noise stopped Needs filter head ; ordrng 1 WPW10121138 (housing8626), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Trillium Ct, Ravenna, OH 44266
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KSSO42QTX02 "Cc unit not powering on Found service bulletin R4317485 for this issue and symptoms are identical According to bulletin UI needs to be replaced ; ordrng 1 WPW10468940 (contrl-box46352), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Oak Hill Dr, Kent, OH 44240
Arthur V.

Arthur V.

WASHER WHIRLPOOL WTW4816FW2 Found door lock wires cut. 120 v to control no response. Needs control and door lock ; ordrng 1 W11170319 (cntrl-elec) and 1 W11307244 (latch)

Near Euclid Ave, Willoughby, OH 44094
Joe O.

Joe O.

WASHER GE GTW460ASJ5WW "Cc: intermittent drain, shaking with big loadsFound drain pump just humming. Needs drain pump. ; ordrng 1 WH23X27574 (pump drain asm5018), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Harms Rd, Euclid, OH 44143
Corina B.

Corina B.

MICROWAVE WHIRLPOOL KHMS2050SSS CC that the unit just beeps. Found the ui is not responding. Will need a new ui. Tried removing the screw to the door. Screw is stripped out. Will need a door. Part is not available. If part is found will need two techs.; ordrng 1 W10282802 (door/mw)

Near Wildwood Ln, Strongsville, OH 44149
Gabriel P.

Gabriel P.

MICROWAVE WHIRLPOOL WOC54EC0HS03 Check voltage j8 connector 118 and also notice relay on control board stay clicking when on preheating oven when preheating oven check voltage going to heating element 000 v check thermostat pass spoke to bj we nail it down it going to need control ; ordrng 1 W11261167 (cntrl-elec) and 1 WP4449751 (thrmst-fix)

Near Truxton Pl, Avon, OH 44011
Jeff M.

Jeff M.

DISHWASHER KITCHENAID KDTE304GPS0 Main control is getting 120 V power needs ui and main board; ordrng 1 W11165146 (console) and 1 W11305303 (cntrl-elec)

Near Beechers Brook Rd, Mayfield, OH 44143
Joe O.

Joe O.

WASHER WHIRLPOOL WFW92HEFW0 "Cc: not washing clothes and noise at 27 mins into cycleRan quick test. Found unit is making noise when motor starts or stops. Unit is washing and spinning. Found excessive suds in unit, customer states she adds extra detergent to the load. Called BJ he stated it sounds like it is a bearing issue. Needs tub assembly.Need 2nd tech and 3 job count on return visit. Office to reschedule, tub shows out of stock.; ordrng 1 W10901175 (tub-outer)"

Near Yeshiva Ln, Wickliffe, OH 44092
Brian M.

Brian M.

RANGE WHIRLPOOL WOC75EC0HS01 Cc oven not working properly Found several stored codes of f6e0 communication errors Followed tech sheet Advises to replace control panel ; ordrng 1 W11351549 (CONTROL PANEL )

Near Morgan Trail, Aurora, OH 44202
Corina B.

Corina B.

DRYER WHIRLPOOL WGD4815EW2 "Rather motor, cutoff, testator. Optest ng. Checked the voltage from x to the fuses 120volts. Checked X to the flame switch blue 120 volts, X to white 0 volts. Jumped out the flame switch igniter lights every time. Called t/l Adrian to document ; ordrng 1 WP338906 (sensor)"

Near Martin Dr, North Olmsted, OH 44070
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL ED5FHAXVY02 "Installed new ice stripper, op test good"

Near Huntington Woods Pkwy, Bay Village, OH 44140
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 CC that the unit is leaking water. Found the drain hole in the ff and Fz are blocked with ice. Steamed both drain holes out. Removed the drain tube found a piece of fruit in the drain tube. Optest ok.

Near Belmont Ct, Broadview Heights, OH 44147
Dan H.

Dan H.

WASHER MAYTAG WTW5000DW1 "Customer complaint that unit is not washing, ran diagnostics no error codes found, started normal wash cycle, unit filled and began washing, unable to duplicate the problem , unit is operating as designed"

Near Hosmer Ave, Cleveland, OH 44105
David R.

David R.

FREEZER MAYTAG MRT118FFFH04 "Cc of unit not freezing. Customer has fridge outside in garage, temp is 38-40*. FF 38*, FZ 15*. FF is working but freezer not, advised customer this is not an outside unit and the thermoster reads off the FF section. Unit has to be in correct temp in order to work correctly. Op test ok"

Near Jaeger Rd, Lorain, OH 44053
David R.

David R.

REFRIGERATOR WHIRLPOOL WRS555SIHV00 "Cc no ice. Checked valves, they have resistance. Water coming out valve but not getting to icemaker. Found line had ice in it. Removed and ran test. Icemaker filled up. Op test ok."

Near Rosewood Ln, Strongsville, OH 44136
Jeff M.

Jeff M.

DISHWASHER WHIRLPOOL WDT710PAYM5 The unit is still not heating. 7-1 control shut off the heater. I’ve replaced the control and inline fuse. The company before replaced the heating element. All parts relating to the heating circuit have bin replaced. The water entering the unit is 90* plus. Customer called into a warranty the customer representative transferred the call to another person I spoke with this person from American home shield she told me that American home shield will contact the customer within a weeks time about replacement options for the customer. American home shield is replacing the unit this is what the person on the phone told me.

Near Gates Mills Blvd, Cleveland, OH 44124
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRSA88FIHN00 Replaced the water filter housing. Optest ok.

Near James Dr, North Royalton, OH 44133
Arthur V.

Arthur V.

WASHER MAYTAG MVWB835DW4 Found a f5e1 error. Replaced door lock assy. Op test good. ; used 1 W10810403 (LID LATCH) from stock

Near Ninety Rd, Ashtabula, OH 44004
Arthur V.

Arthur V.

WASHER ELECTROLUX EWFLS65IMB0 Found. Unit needs water valve. Rinse selenoid faulty. Part needed is 134637810. Customer to call back if repair is wanted.

Near Canyon View Dr, Painesville, OH 44077
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KRMF706ESS00 Cc of no cool Found inverter board has poppedHooked up compressor tester Compressor runs and makes cool Needs inverter board Customer wants to call whirlpool to see if they will cover labor before they continue

Near Quinn Rd, Chagrin Falls, OH 44023
Brian M.

Brian M.

WASHER KENMORE 110.8298313 Cc of unit spinning and goes lopsided Found washer leveling spring to have rusted out from mounting bracket Per customer request drilled new hole and reattached springRan test spin OP TEST OK

Near White Oak Dr, Chagrin Falls, OH 44023
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL KSC24C8EYY02 Cc of no cool and no ice Found no frost on either evaps Got an amp draw of .4 and it dropped to .2 and compressor is abnormally hot There is not enough process stub to tap Spoke to BJ he advised on compressor and filter replacement EST only

Near Hilliary Ln, Aurora, OH 44202
Dan H.

Dan H.

DRYER MAYTAG MGDB725BW0 "User interface received is still not the correct part for this unit, part number shows correct part at marcone, user interface needs reordered ; ordrng 1 WPW10562318 (console)"

Near Gardenia Dr, North Olmsted, OH 44070
Brian M.

Brian M.

DRYER WHIRLPOOL WED4815EW1 Complaint of noise when running Found lint vent hitting fan Removed and repositioned vent OP TEST OK

Near Nicholas Way, Kent, OH 44240
David R.

David R.

WASHER MAYTAG MVWB835DW4 Suspension rods are bent and bushings broke. Everything else seems good. Ordering suspension.; ordrng 1 W11130356 (suspension)

Near Oak Point Rd, Lorain, OH 44053
Brian M.

Brian M.

DISHWASHER MAYTAG MDB4949SHZ0 Installed Control and drain pump Ran test cycle OP TEST OK

Near Fairview Ave, Atwater, OH 44201
Dan H.

Dan H.

FREEZER FRIGIDAIRE n/a

Near Thorntree Dr, Brecksville, OH 44141
David R.

David R.

RANGE WHIRLPOOL WFE374LVS0 "New socket good, new control when pressing the down temp will get stuck in and won’t let you hit any other button. Ordering control; ordrng 1 Wpw10476353 (cntrl-elec)"

Near Meadowfield Ct, Elyria, OH 44035
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Customer complaint that water line is not connected to door, confirmed, unit came with purchase of house, took pics of purchase agreement the fridge was included with purchase of house, installed guess fitting on water line, op test good ; used 1 WR02X11330 (5/16 UNION 7.69) from stock"

Near Florence Dr, Maple Heights, OH 44137
Corina B.

Corina B.

DISHWASHER MAYTAG MDB8969SDM1 Cc that the wheels were broken off. And the start button works half of the time. Confirmed wheels on lower rack missing. Found start button lower then other buttons. Ran diagnostics no error codes. Will need wheels and user interface. Office to order parts. ; ordrng 4 W10195416V (dish rack wheel)s and 1 W10847822 (panel-cntl)

Near Boston Rd, Strongsville, OH 44136
Dan H.

Dan H.

RANGE WHIRLPOOL ACR4303MFB3 "Customer complaint that elements shut off whemm. in use, customer started all four elements on high, all elements glowing, elements cycle on and off like they should, unit is operating as designed"

Near Union St, Bedford, OH 44146
David R.

David R.

WASHER WHIRLPOOL WFW75HEFW0 "Cc of vibration. Found all 4 shipping bolts still attached. Removed, tested. Op test ok"

Near E Wallings Rd, Broadview Heights, OH 44147
David R.

David R.

DISHWASHER GE GLD4450N10CS "Replaced valve, tested. Op test ok."

Near Candlewick Ln, Broadview Heights, OH 44147
Brian M.

Brian M.

OTR MICROWAVE WHIRLPOOL WML55011HW2 Cc that fan and light do not work Found unit getting proper voltage and unit seems to function correctly other than light and fan Could not get unit into test mode Ohmed out wiringNeeds control and fan board ; ordrng 1 W11129648 (cntrl-elec) and 1 W11219784 (panl-cntrl)

Near Felch St, Warrensville Heights, OH 44128

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