We serviced a
WHIRLPOOL WASHER
Model WFW94HEAW0
Near Mentor, OH 44060
Dan H
Job Details: 11/30/2023
"Customer complaint that unit is not draining, confirmed impeller on drain pump is broken, unit needs new drain pump, customer does not want repair ; ordrng 1 WPW10515401 (Drain pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Mentor, OH 44060
Dan H
Job Details: 11/30/2023
"Installed new drain pump , op test good"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Avon Lake, OH 44012
Angel
Job Details: 11/30/2023
Cc that unit is making a loud screeching sound when water is coming in to unit. Ran unit and could hear it a bit but customer showed me a video and I confirmed it was the inlet valve. Gave customer estimate for part and decided to continue with repair. Found I had part from surplus replaced part tested unit opt test good.; used 1 W11210463 (Inlet valve) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Strongsville, OH 44136
Bill
Job Details: 11/30/2023
"Changed control board, opt test good."
We serviced a
JENN-AIR DBL WALL OVEN
Model JJW2827LL00
Near Brecksville, OH 44141
Bill
Job Details: 11/30/2023
"Changed control and Ui, opt test good."
We serviced a
JENN-AIR MICROWAVE
Model JMC2127WS01
Near Avon Lake, OH 44012
Angel
Job Details: 11/30/2023
"Cc that unit is not heating or turning the turn table after a power outage they had. Tested unit and confirmed, asked customer to turn off unit at breaker for a minute to reset it and tested unit again and it started working as should tested it about 3 times with no issues opt test good."
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KWH1
Near Parma, OH 44129
David R
Job Details: 11/30/2023
"Cc unit leaking from door onto floor, intermittent not happening every cycle. Unit is leveled. Customer said they have had the kickplate off and seems to be leaking at door or under door. Also mentioned it doesnt leak to middle or end of cycle. All connections good, all tight, no leaks from water or drain line. As of now, no leaks but will order and replaced all seals and vent. ; ordrng 1 W11649995 (Vent) and 1 W11545539 (Seal) and 1 W11483553 (Gasket) and 1 W11664713 (Door seal)"
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Parma, OH 44129
David R
Job Details: 11/30/2023
Replaced door switch. Tested. Good. All components and heat working. Op Test Ok.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHS2342LF7
Near Ashtabula, OH 44004
Joe O
Job Details: 11/30/2023
"Cc: display shows 54 efFound display shows error code sy ef(evap fan error). Found evap fan not running. Needs evap fan motor; ordrng 1 241509402 (motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE540H0ES1
Near Mentor, OH 44060
Joe O
Job Details: 11/30/2023
Installed element. Tested. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW06
Near Willoughby, OH 44094
Joe O
Job Details: 11/30/2023
"Cc: gasket not staying in doorFound gasket not seated in groove. Groove in door not maintaining hold on gasket. Was able to get gasket reseated. Advised cus if gasket doesnt hold will need doorBuilt estimate for door. ; ordrng 1 LW10636410 (dor-fip), used 1 1OVRSZ (oversized shipping*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Willowick, OH 44095
Joe O
Job Details: 11/30/2023
"Cc: vibration noiseNo abnormal noises upon arrival. Ran compressor, and fans in diagnostics. No abnormal noises. Raised front of machine. Advised customer to monitor. Op test ok"
We serviced a
KENMORE WASHER
Model 110.20022013
Near Euclid, OH 44123
Joe O
Job Details: 11/30/2023
"Cc: not draining properlyFound error code f9e1(long drain). Ran manual drain. Pump not running. Checked under unit. Found gear case leaking oil. Found pump receiving 120v. Needs drain pump and gear caseCustomer does not want to repair at this time ; ordrng 1 W11454741 (Gear case) and 1 WPW10276397 (drain pump assy), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL RANGE
Model MER8700DS1
Near Euclid, OH 44119
Joe O
Job Details: 11/30/2023
"Cc: not heating properly, archingFound element open. Needs element ; ordrng 1 W10779716 (elmnt-bake), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Cleveland, OH 44119
Joe O
Job Details: 11/30/2023
"Installed harness, and control. Ran auto test and calibration. Op test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ4
Near Cleveland, OH 44119
Joe O
Job Details: 11/30/2023
"Installed control, tested. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Cleveland, OH 44110
Joe O
Job Details: 11/30/2023
"Cc: not drainingFound drain pump harness broken. Needs harness. ; ordrng 1 W11568983 (Harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Avon Lake, OH 44012
Angel
Job Details: 11/30/2023
Cc that unit is making a loud noise at the end of the cycle but it has do e it sometimes not all the time. Ran diagnostics to run unit in a spin and started hearing a clunking noise. Looked underneath and found rotor screw came off. Reinstalled screw with some loctite tested unit again opt test good.
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near North Olmsted, OH 44070
Marie V
Job Details: 11/30/2023
"Cc that the unit is leaking when draining. Stared unit, can hear motor sounds a little loud , ordering motor and cap. Also found a pin hole on drain hose. Will need new as well. ; ordrng 1 W11244231 (Drain hose) and 1 W11026785 (Motor) and 1 W11162560 (Cap)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near North Olmsted, OH 44070
Marie V
Job Details: 11/30/2023
"Cc that unit is not washing the dishes properly and pod is not dissolving. Rn diag found error code 4|1 motor not running. Tested unit is working . Called whirlpool tech line spoke to Andrew he said that unit is probably running intermittently, he said to replace wire harness ; ordrng 1 W11242945 (Wire harness)"
We serviced a
KITCHENAID WALL OVEN
Model KOSE900HSS20
Near Westlake, OH 44145
Marie V
Job Details: 11/30/2023
"Cc that oven handle was damage inside box and that is making a nose when closing door. Confirmed, replaced handle and hinges. Found side trim has hitting door when closing. Corrected issue. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Avon Lake, OH 44012
Angel
Job Details: 11/30/2023
"Cc that unit is not cleaning. Ran unit to test it and it fills with water and drains but wont wash unit will need pump assembly replaced. Gave customer estimate and stated they will think about it charged service call.; ordrng 1 W11665769 (Pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Lorain, OH 44052
Angel
Job Details: 11/30/2023
Cc that unit was leaking from right rear corner. Tested unit and confirmed leak coming from drain hose. Customer had a new one so I replaced it for her tested unit opt test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300EWH09
Near Amherst, OH 44001
Angel
Job Details: 11/30/2023
"Cc that freezer door on the bottom center part seems like its not sealing properly because it has a bit of frost buildup. Confirmed cc, looked underneath door and noticed that the gasket is not sealing properly. Removed door and steamed out gasket and added some vaseline to help moisture the gasket and seal properly opt test good."
We serviced a
WHIRLPOOL DRYER
Model WED7500GC0
Near Amherst, OH 44001
Angel
Job Details: 11/30/2023
"Cc that unit is maki g a loud screeching noise. Tested unit and confirmed noise. Unit will need idler pulley replaced, used repair kit from truck stock to replace rollers, belt and idler pulley tested unit opt test good.; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8500BC0
Near Beachwood, OH 44122
Manny
Job Details: 11/30/2023
"Cc that unit sounds like a plain taking off, think its the bearings, ran test cycle and bearings are loud, customer will not proceed with the repair ; ordrng 1 W10381078 (outer tub) and 1 W10820039 (hub), used 1 1OVRSZ (oversized shipping*) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Cleveland, OH 44105
Manny
Job Details: 11/30/2023
"Cc that racks dont fit and keep falling off and the thanksgiving dinner was ruined by the racks falling when she put the food in, Cabinet is separated causing the rack to fall, unit sent for review for exchange ; saved tckt"
We serviced a
KITCHENAID RANGE
Model KFGG500ESS6
Near Cleveland, OH 44104
Manny
Job Details: 11/30/2023
"Replace igniter, opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Lakewood, OH 44107
Manny
Job Details: 11/30/2023
"Replace modules and motor, steamed evaporator to replace pan but after clearing the ice the pan straightened but the fan no moving since it was encased in ice, taking the pan for return and applying the pan cost to the motor, collected for fan and labor; ordrng 1 W11087438 (motor-evap.), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS01
Near North Olmsted, OH 44070
David R
Job Details: 11/30/2023
"Replaced chute, coupling and ice bin. Tested, good. All components working."
We serviced a
GE REFRIGERATOR
Model PFE28KSKJSS
Near Sheffield, OH 44054
David R
Job Details: 11/30/2023
"Using new module to try and update unit. Plugged in, waited 12 mins, module update complete. Unit is good, back on and comp working. Went through diagnostics, all components working. Good. Op Test Ok. ***paid in full previous visit."
We serviced a
GE RANGE
Model CGS995SEL1SS
Near Aurora, OH 44202
Corina B
Job Details: 11/30/2023
CC that the upper oven is not heating. Confirmed. Found the igniter is weak. Replaced the igniter from t/s. Heated the oven to 350*. Opt test ok. ; used 1 12400035 (IGNITER) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN506ESS01
Near Chagrin Falls, OH 44023
Corina B
Job Details: 11/30/2023
CC that the led lights are out. Confirmed.Will need the led lights. ; ordrng 4 W11632139 (Led light)s
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WML55011HS07
Near Chagrin Falls, OH 44023
Corina B
Job Details: 11/30/2023
"CC that the unit is not heating up. Confirmed. Found the magnetron weak. Will need a new magnetron, diode, and capacitor. ; ordrng 1 W11213318 (Capacitor) and 1 W11256462 (Diode) and 1 W11402082 (Magnetron)"
We serviced a
KITCHENAID ICEMAKER
Model KUIX305ESS2
Near Chagrin Falls, OH 44022
Corina B
Job Details: 11/30/2023
"CC that the ice bin is over flowing. Ran diag the water level is say full and bin is empty. Will need a recirculating pump and bin thermistor ; ordrng 1 W11542867 (Recirculating pump) and 1 WPW10511923 (Bin thermistor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
FRIGIDAIRE FREEZER UPRIGHT
Model FFFU13F2VW
Near Rocky River, OH 44116
Marie V
Job Details: 11/30/2023
"Cc that unit stopped cooling and it stripped breaker as well. Plugged in unit. Compressor hums and overheats, and clicks off after few seconds. Used kill a watt Meter. Compressor is drawing 8.5 amps. Will need new compressor. Cust will not fix. ; ordrng 1 5304521562 (Compressor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE DISHWASHER
Model GSD900G01
Near Lakewood, OH 44107
Marie V
Job Details: 11/30/2023
"Cc unit is not draining. Unit had water when arrived. Advanced to drain, it drained. Tested motor, all working properly. 2 things could have happened. Motor failed to drain and it filled twice. Gave estimate on motor,or time failed. And timer is not longer available. Cust will monitor. Since is working at this point. Op test ok; ordrng 1 WD26X10013 (Pump motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Cleveland, OH 44102
Marie V
Job Details: 11/30/2023
"Cc that unit is squeaking, confirmed. Replaced pulley and rollers from surplus. Op test okSee notes, ; used 1 Wp691366 (Pulley), and 2 349241T (Rollers) from stock"
We serviced a
MAYTAG DRYER
Model MED6500MBK0
Near Cleveland, OH 44144
Marie V
Job Details: 11/30/2023
"Cc that some clothes are not drying all the way. Stared unit, verify air flow outside, is perfect. Took temps unit cycles between 179* and 135*. Is good. Explain cust difference from normal cycle and time dry. Unit is working properly. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Brook Park, OH 44142
Marie V
Job Details: 11/30/2023
"Cc that unit was shaking, and unit moved forward. Ran diag, no error codes, ran unit on spin, adjusted feet. Needed to be level, explained cust how unit works, cust is not happy with washer. Advice load size and detergent. Op test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Elyria, OH 44035
Marie V
Job Details: 11/30/2023
"Cc that unit oven is not working. Confirmed, found igniter open, replaced from T/S. Preheated unit. Op test ok; used 1 12400035 (IGNITER) from stock"
We serviced a
GE REFRIGERATOR
Model PYE22KMKVES
Near Amherst, OH 44001
Angel
Job Details: 11/30/2023
"Cc that ice seemed small but they werent sure. Verified temps and freezer was at 4* and 8 inside icemaker area. Found that water pressure to unit is weak customer stated its been like that since there old refrigerator, verified valve they have and they have a saddle valve. Recommended customer to change it for a quarter turn valve unit working as designed."
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near Lorain, OH 44053
Angel
Job Details: 11/30/2023
"Cc that unit was not heating. Verified power and found terminal block burnt L2 shorted. Replaced terminal block and power cord tested unit opt test good.; used 1 279320 (BLOCK-TERM), and 1 PT600L (4 PRONG DRYER CORD) from stock"
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS20
Near Chagrin Falls, OH 44022
Corina B
Job Details: 11/30/2023
"CC that there is a fault code f8e0. Confirmed. Will need the cooling fans and the control. The part was a fan blade. Part is out of stock, office to reschedule ; ordrng 2 W11598119 (Blower fan)s and 1 W11448962 (Control) and 1 W11598200 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Moreland Hills, OH 44022
Corina B
Job Details: 11/30/2023
"CC that the unit is not making ice. Confirmed. Checked the wires, good. Cycled the ice maker lost position. Will need a new ice maker. Cust is going to install the ice maker. ; ordrng 1 W10873791 (Ice maker), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF505ESS00
Near Fairview Park, OH 44126
Manny
Job Details: 11/30/2023
"Found internal leak on high side unit no repairable, unit send for review for exchange.; O-emld tckt"
We serviced a
KITCHENAID RANGE
Model KSEG700ESS6
Near Brecksville, OH 44141
Bill
Job Details: 11/30/2023
"Paint was still not a match, reached out to WP tech line. Found part number, ordered paint. Office to follow up as paint is out of stock.; ordrng 1 80051 (Paint)"
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Bedford, OH 44146
Bill
Job Details: 11/30/2023
"Cc unit not agitating, could not confirm. Ran diagnostics opt test good, had customer place load of laundry in unit. Watched load unit operated as intended."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Garfield Heights, OH 44125
Bill
Job Details: 11/30/2023
"Cc unit keeps skipping cycles, could not confirm. Did find an error code f8e1 long fill no fill. Tested valves tested within range, gave quote for new board replacement. Customer chose not to continue repairs at this time.; ordrng 1 W11170317 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW0
Near Pepper Pike, OH 44124
Jason N
Job Details: 11/30/2023
"Cc unit offbalance all loads, all the time Ran test cycle, found unit vibration more then usual during spin. Checked suspension, checked good. Found excessive side to side movement from basket. Gearcase drive shaft /bearings are worn. Unit will need gearcase replaced. Quoted customer repair cost. Customer declined repair at this time. ; ordrng 1 W11454734 (Gearcase) and 1 W10528947 (Hub)"
We serviced a
KITCHENAID DISHWASHER
Model KUDG25SHBT1
Near Highland Heights, OH 44143
Joe O
Job Details: 11/30/2023
"Cc: door not closing properly, latch handle looseCustomer stated wife fell on door, now not shutting properly. Found door opening past 90 degrees. Found hinges are built into tub and door frame. Needs door frame. Advised customer could also need tub which is discontinued. Spoke with bj, no refund if tub is needed, due to being advised in advance.; ordrng 1 WP9743028 (frame), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWC425BW1
Near Mentor, OH 44060
Dan H
Job Details: 11/30/2023
"Customer complaint that unit is not filling, ran diagnostics no error codes found, started normal wash cycle, lid locked, unit filled and began agitating, unable to duplicate the problem , unit is operating as designed"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Mentor, OH 44060
Dan H
Job Details: 11/30/2023
"Installed new deli drawer and led modules, op test good"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Ashtabula, OH 44004
Dan H
Job Details: 11/30/2023
"Customer complaint of squealing noise , confirmed, installed dryer repair kit , op test good ; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Conneaut, OH 44030
Dan H
Job Details: 11/30/2023
"Customer complaint that unit is not spinning properly, ran drain and spin cycle, lid locked, unit spun out, drain pump is working, started normal wash cycle, cold water is barely entering unit, good flow from supply, unit needs new valve ; ordrng 1 W11513255 (Valve)"
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Parma Heights, OH 44130
Marie V
Job Details: 11/29/2023
"Cc that unit is not making final signal noise, found it was off. Explain how it works. stared unit, allowed it to finish. It made a beeping noise. Is working. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Cleveland, OH 44135
Manny
Job Details: 11/29/2023
"Cc unit not cooling, verified and temps 76 and 73, hooked to killawatt and unit pulling 0.36amp unit needs compressor and filter.; ordrng 1 W11580057 (Compressor) and 1 W11109499 (drier-tube) and 1 W11504445 (Coupler) and 1 W11504447 (Coupler) and 1 W11506619 (Coupler) and 1 W11574641 (Coupler) and 1 W11506619 (Coupler)"
We serviced a
KENMORE DRYER
Model 110.82822103
Near Fairview Park, OH 44126
Manny
Job Details: 11/29/2023
"Cc unit not heating, verified and heater open, unit needs heating element ; ordrng 1 WP3387747 (element), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWC465HW4
Near Maple Heights, OH 44137
Bill
Job Details: 11/29/2023
"Cc unit not agitating, could not confirm. Tested unit in diagnostics test cycle, opt test good. Had customer put load of clothing in unit and started load. Unit ran as intended."
We serviced a
KENMORE WASHER
Model 110.25132411
Near Chardon, OH 44024
Joe O
Job Details: 11/29/2023
"Cc: Loud noiseFound grinding noise while agitating. Checked under unit. Found gearcase leaking oil. Found unit not shifting completely into agitate, and cam worn. Needs gearcase, cam, and actuatorCustomer does not want to repair at this time ; ordrng 1 W11454734 (Gear case) and 1 W10721967 (drive pulley) and 1 W10913953 (actuator), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Richmond Heights, OH 44143
Joe O
Job Details: 11/29/2023
Installed lid. Found right side hinge missing screws. Put 1 screw in each hinge. Tested. Needs screws; ordrng 2 W11404293 (Hinge screw)s
We serviced a
JENN-AIR RANGE
Model JDS1450DS0
Near Cleveland, OH 44143
Joe O
Job Details: 11/29/2023
"Cc: not heating properlyFound element open. Needs element; ordrng 1 W10779716 (elmnt-bake), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BW2
Near Cleveland, OH 44120
Bill
Job Details: 11/29/2023
"Cc not warming up, confirmed cc. Changed igniter, opt test good.; used 1 12400035 (IGNITER) from stock"
We serviced a
WHIRLPOOL WALL OVEN
Model KODE500ESS04
Near Cleveland, OH 44120
Bill
Job Details: 11/29/2023
"Cc unit not heating as intended, could not confirm. Ran temp probe in both ovens, first to 350 then to 400. Both the display and my probe rose is unison. Both reached temp and in a timely manner. Did find error code f2e0 and f2e1, Ui not plugged in and Ui stuck button. Cleared codes, codes didnt return. Unit operating as intended."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Cleveland, OH 44104
Bill
Job Details: 11/29/2023
"Cc unit not working, confirmed cc. Found agitator was not properly installed. Installed agitator properly, opt test good."
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JW0
Near Kirtland, OH 44094
Jason N
Job Details: 11/29/2023
Cc unit oven not heating Ran bake/broil test. Elements are not powering on. Checked connection/voltage at power cord terminal block. Found red L wire burnt off terminal block. Repaired wiring and replaced terminal block using truck stock harness. Ran bake test to 300 degrees. Good preheat. Op test good. ; used 1 W11416047 (TERM BLOCK KIT - RANGE) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Parma Heights, OH 44130
Marie V
Job Details: 11/29/2023
Cc that the unit is loud. Tested unit unit is working properly. Explain cust what are the noises. Op test ok
We serviced a
MAYTAG WASHER
Model MVWB765FC3
Near Strongsville, OH 44136
Manny
Job Details: 11/29/2023
"Replace gearcase and drive parts ordered, unit didnt need cleaning white vinegar took the mold flakes out, ran test cycle and opt test ok"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Strongsville, OH 44149
David R
Job Details: 11/29/2023
"Replaced gasket from surplus. Also mentioned to customer unit is way lower leveled wise on left side, could potentially cause slow leak to overfill tray. Cleared out all water in overfill tray, adjusted feet to proper height to match each other. Ran diagnostics. Good. No leaks. Op Test Ok ; used 1 W11483553 ( Gasket) from stock"
We serviced a
MAYTAG WASHER
Model MVW5035MW1
Near Strongsville, OH 44136
David R
Job Details: 11/29/2023
"Replacement parts, strike, latch bezel good. Ran diagnostics, good. All components working. Good. Went through each cycle and all starting and locking normally. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near North Royalton, OH 44133
David R
Job Details: 11/29/2023
"Cc unit had questions with water calibration. Unit water level was not calibrated, was saying it was twice the level you put. Calibrated correctly. Good. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near North Royalton, OH 44133
David R
Job Details: 11/29/2023
"Cc unit Frost in FZ section, shows me gap in gasket. Found gap all around door. Seems like door itself is warped. Recommend ordering new door. Putting in order ; ordrng 1 W11436967 (FZ door stainless)"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near North Royalton, OH 44133
David R
Job Details: 11/29/2023
"Cc unit vibration in Rinse and Spin cycle, mentioned a funny smell. From last notes, customer did not put any extra padding or zip tie onto drain hose or the anti vibration pads. Running Rinse and Spin with load of towels in. All seems normal. Smell seems to be coming from drain sewer hole next to washer. Checked underneath, no leaks of any kind. Advised customer of pads under feet and foam for hose if needed. Unit is working properly. Op Test Ok."
We serviced a
KITCHENAID WALL OVEN
Model KOCE500ESS05
Near Brecksville, OH 44141
David R
Job Details: 11/29/2023
"Cc runaway temp. Customer setting unit to desired temp and temp going over 50-100* and keeps rising. Tested temp sensor, in range. Main control issue, also advised to replaced sensor as well. Gave estimate; ordrng 1 W11179310 (Oven main control) and 1 W10859573 (Sensor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD708MSS00
Near Brecksville, OH 44141
David R
Job Details: 11/29/2023
"Replaced main control, door gaskets and gasket evap good. Followed SP W11685264, moved lines and harness where needed from behind foam. Taking note take unit was making a noise, customer video tapped, seems to be Condenser motor fan, not happening now. I did try to adjust the fan as best as I could. All components test good. Reset temps. Op Test Ok."
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Streetsboro, OH 44241
Corina B
Job Details: 11/29/2023
"Replaced the leg, strike, latch and bezel. Bezel is from surplus stock Leveled the washer. Tested. Opt test ok. ; used 1 W11545554 (Bezel) from stock"
We serviced a
SAMSUNG DRYER
Model DV330AGB/XAA03
Near Mogadore, OH 44260
Corina B
Job Details: 11/29/2023
"CC that the unit is not heating. Confirmed. Found the thermal fuse, open. Jumped the fuse unit started heater. Will need a fuse. Cust is going to install the part. ; ordrng 1 DC47-00016A (Fuse), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model krmf706ess01
Near Aurora, OH 44202
Corina B
Job Details: 11/29/2023
CC that the unit is not cooling. The freezer stopped then the ff section. Unit was plugged in the day before. Ff 37 fz 32. Will need an evaporator and compressor ; ordrng 1 W11492867 (Evaporator) and 1 W10832994 (Compressor)
We serviced a
KITCHENAID RANGE
Model KSEG950ESS1
Near Chagrin Falls, OH 44023
Corina B
Job Details: 11/29/2023
Replaced the control. Oven is heating. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ09
Near Chagrin Falls, OH 44022
Corina B
Job Details: 11/29/2023
"CC that there is no water pressure, unit runs continuously and there is no ice. Advised Cust that the refrigerator can run up to 96 hrs before turning off. A bin of ice takes 72 hrs. Found the waster pressure coming out is slow. Good pressure coming out of the supply line. Will need a valve and Reservoir ; ordrng 1 W11346622 (Reservoir) and 1 W11548535 (Valve)"
We serviced a
MAYTAG DRYER
Model MED5630HW2
Near Chagrin Falls, OH 44022
Corina B
Job Details: 11/29/2023
CC that here is a vibration noise. Confirmed. Found the idler pulley seized. Replaced the dryer repair kit from t/s. Opt test ok. ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Chagrin Falls, OH 44023
Corina B
Job Details: 11/29/2023
"CC that the unit is not washing. Ran diag 4-3 wash motor not running. 7-1 no heat 5-1 Door Switch - Door Stuck Open. Checked the power at the control 0 volts. Will need a control, pump and motor Cust does not want to repair ; ordrng 1 W11305303 (Control) and 1 W11665769 (Pump and motor)"
We serviced a
MAYTAG DRYER
Model MED6230RHW3
Near Chagrin Falls, OH 44023
Corina B
Job Details: 11/29/2023
CC that the door does not shut. Confirmed. Will need hinges. ; ordrng 2 W11551301 (Hinges)s
We serviced a
WHIRLPOOL RANGE
Model GFE461LVS0
Near Amherst, OH 44001
Angel
Job Details: 11/29/2023
"Cc that he thinks oven is not holding temp but he noticed that when he was doing a roast for about 3hrs everything else bakes fine. Removed oven from spot and I omhed out the temp sensor and ohmed out at 1079ohms which is perfect and all wiring look good. Checked power coming in good, also ohmed out bake element and was at 23ohms which it should be from 10 to 40ohms. Tested u it myself to 350* degrees and reached temp without at problem than waited about 15mins checked temp and it was around 358* to 364* unit is working as designed with no issues. Explained to customer opt test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5VHEXVB03
Near North Royalton, OH 44133
David R
Job Details: 11/29/2023
"Cc unit FF not cooling but FZ is good, customer showed me frost building up on back Evap Wall. Evap fan is good. Found SP W10403998, goes over not cooling sufficiently and replacing ADC control. Will have to steam out entire FF section, will take time. Ordering control, heater, harness. ; ordrng 1 WPW10366605 (Control) and 1 W11084324 (Harness) and 1 WP2323198 (Heater)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Grafton, OH 44044
David R
Job Details: 11/29/2023
"Cc burning smell and scrapping noise. Turned unit on, sounded like the scrapping noise was coming from something hitting the blower wheel. Took pic, found an Oxi Clean lid hitting the blower wheel. Also replaced dryer kit from t/s just incase needed. Went over cleaning the vent behind unit because it is clogged up with debris, customer will take care of it. Ran unit, good. No noises. Op Test Ok. ; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS1
Near Lakewood, OH 44107
Marie V
Job Details: 11/29/2023
"Cc that oven is not working properly. Had a turkey and in 4 hours it was not done yet. Verify igniter. Looks good. Sparks as well. Stared bake at 350*. Using thermal couple showing 389* after first preheat, gave few min verify sensor, showing about 10* off. Calibrated oven 5* tested it, had to recalibrate to 10* higher. Tested oven. Showing in oven sensor 350* on the dot. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM05
Near Cleveland, OH 44113
Marie V
Job Details: 11/29/2023
"Cc that unit is freezing food in fresh food section. Confirmed, reading 32*. Freezer at 9*. Took evaporator cover off. Big ice build up at the evaporator, unit has a leak. Will need sealed system repair. Cust will not fix. Op test ok; ordrng 1 WRT318FZDM05 (Evaporator) and 1 W11209866 (Compr), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
AMANA RANGE
Model AGR4230BAB5
Near Garfield Heights, OH 44125
Marie V
Job Details: 11/29/2023
"Cc that oven does not works and that is not level,. Confirmed, found ignitor open. Replaced from T/S. Tested unit, pass and leveled. Op test ok; used 1 12400035 (IGNITER) from stock"
We serviced a
MAYTAG RANGE
Model MGR5765QDQ1
Near Seven Hills, OH 44131
Marie V
Job Details: 11/29/2023
"Cc that oven is not working, broil works but not bake. Confirmed verify power at ignitor 117V. Will need new ignitor. Also door does not shuts all the way. Cust will not fix.; used 1 12400035 (IGNITER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Parma, OH 44134
Marie V
Job Details: 11/29/2023
"Cc that unit had a ice sheet at the freezer . When arrived door does not opens. Opened with steamer, found drain tube clogged. Cleared out. Tested it. All good. Op test ok"
We serviced a
MAYTAG DRYER
Model MEDB835DW3
Near Strongsville, OH 44149
Marie V
Job Details: 11/29/2023
"C that unit is making a noise while spinning. Tested unit, took apart, found pulley not moving and blower wheel broken. Replaced rollers and pulley from T/S and blower wheel from surplus. Tested unit added some towels, no squeaky. Op test ok; used 1 4392067 (DRYER REPAIR KIT), and 1 WP697772 (Blower wheel) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ4
Near Olmsted Falls, OH 44138
Marie V
Job Details: 11/29/2023
"Cc that when trying to turn one of the burners all of them are sparking. Confirmed, explain cust thats how unit is designed. Unit is working properly. Tested all burners, Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Elyria, OH 44035
Marie V
Job Details: 11/29/2023
"Cc that the unit does not pass sensing. Ran diag, no error codes, stared a normal cycle with clothes. Unit added some water , stared sensing the clothes, then started adding more water , then stared washing. No error codes on unit. Unit is working as designed. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Cleveland, OH 44105
Manny
Job Details: 11/29/2023
"Cc unit not draining m verified and unit was in an emergency drain, cleared op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKV0
Near Beachwood, OH 44122
Manny
Job Details: 11/29/2023
"Cc that top rack is damaged, verified and rack off track, remounted and opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE204KBS2
Near University Heights, OH 44118
Manny
Job Details: 11/29/2023
"Cc unit not heating and water in the tub, verified and water not draining, check disposal and plug still on it, removed plug and Ran diagnostic cycle, opt test ok"
We serviced a
KITCHENAID WALL OVEN
Model KOSC504PPS0
Near Beachwood, OH 44122
Manny
Job Details: 11/29/2023
"Cc unit temps are off verified and ran bake at 350 with temp probe, temps ok switch to 375 temps never went higher than 368, tried diagnosis but wont let me in, touch is defective and probe out of range, ordering ; ordrng 1 W11701318 (Console) and 1 W11594207 (Sensor temp)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ2
Near Euclid, OH 44117
Manny
Job Details: 11/29/2023
"Cc unit not working, verified and power disconnected from unit, drain hose not hooked up right, reattached hose correctly and reconnected power at term block, unit comes on but not water, disconnected hose under the sink and no water there. Unit needs a plumber"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ09
Near Cleveland, OH 44110
Manny
Job Details: 11/29/2023
"Cc unit has no water or ice, verified and not water being dispensed, removed filter and not water, ask customer if I could take a look at the valve in the basement and its a saddle valve that its not even perforated the pipe therefore no water going to the unit, advise customer to have the valve taken care off."