Local Reviews

Fred's Appliance Service Rated 4.8 out of 5 stars based on 4750 customer reviews

Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WSF26C3EXF01 That water valve in the rear of the unit is leaking needs replaced ; ordrng 1 WPW10238100 (WATER)

Near Midland Rd, Mentor, OH 44060
Jeff M.

Jeff M.

DISHWASHER WHIRLPOOL KDFE104DSS5 I located where the leak is coming from. it’s coming from the front of the sump pump seal. I was unable to find a crack the seal was not the form I did put the pump in correctly. I took the pump back out re-install the pump again it leaked from the same spot. I double checked the part number and Marcone‘s look up was wrong Sears shows a different part number that coincides with service matters look up. I took multiple pictures of the floor and the teardown. ; ordrng 1 W11085683 (SUMP)

Near Holly Park Dr, Mentor, OH 44060
Arthur V.

Arthur V.

WASHER MAYTAG MHW3505FW1 Found ui is still erratic. Needs ui. ; ordrng 1 W10911040 (UI)

Near Riverdale Rd, Rock Creek, OH 44084
Brian M.

Brian M.

DISHWASHER MAYTAG MDB7759AWB3 "Cc of unit leaking Found water valve cracked Needs water valve replaced Water is turned off Placed water mat ; ordrng 1 W10872255 (valve5956), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Heath Rd, Chesterland, OH 44026
Paul P.

Paul P.

DISHWASHER GE GDF620HMJ2ES "Tested control, sending power to element. Heating element not heating, office to order heating element and 2 tower heater mounting nuts. Note the bottom of the dishwasher has a pipe running up by the left corner, also underneath very limited space. Set down mitigation mat.; ordrng 2 WD01X10070 (nut tower heater)s and 1 WD05X24776 (HEATING ELEMENT ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Clark Ave, Cleveland, OH 44109
Corey L.

Corey L.

WASHER MAYTAG MVWB835DW3 "Customer tried to use unit and lid lock flashed with lid lock ticking now, lid lock is intermittently failing, ordering lid lock, not installing control unless needed after new lid lock, leaving the part; ordrng 1 W10810403 (lid lock assy)"

Near Cedarbrook Rd, Cleveland Heights, OH 44118
Paul P.

Paul P.

DRYER WHIRLPOOL GEW9868KQ1 "Tested components of dryer, heating coil is open, not heating.; ordrng 1 WP3387747 (element), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Friend Ave, Maple Heights, OH 44137
Chad  P.

Chad P.

DRYER WHIRLPOOL WED6600VW0 "Found pulley squeaking. Mount for wheel has flat stop. Needs pulley assy replaced. ; ordrng 1 8547174V (PULLEY ASSY), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Princeton Dr, North Royalton, OH 44133
Chad  P.

Chad P.

WASHER WHIRLPOOL WFW8640BW0 Found suspension wack causing unit to knock in spin. Needs shocks replaced. ; ordrng 4 WPW10261492 (SHOCK)s

Near Sailor Cir, North Royalton, OH 44133
Macaulay G.

Macaulay G.

WASHER WHIRLPOOL WTW8800YC1 Replaced bleach dispenser. Not able to completely disassemble bearing due to the nut being seized the the bearing shaft. Will need unplanned tools. Rescheduling to complete job.; schdld next appmnt for 9/19 WED 8-11

Near Shagbark Trail, Strongsville, OH 44149
Gabriel P.

Gabriel P.

ICEMAKER WHIRLPOOL WRF560SEYM04 "Found freezer ice up,steam out all of it,opt test okay,ice maker not working 120v going to it but not cycling ordering new ; ordrng 1 4317943 (icemaker only)"

Near Thelma Dr, Sheffield Lake, OH 44054
Corina B.

Corina B.

WASHER MAYTAG MVWB725BW0 "Basket will not come out. Can not get the screw off of the gearcase. Tried a JRs tool will not turn. Tried with a crescent wrench and Chan locks. The screw would not come off. Will need a basket, tub and filter. Called SM To order part. ; ordrng 1 W10381078 (outer tub) and 1 W10518300 (basket) and 1 WP8533928 (screw) and 1 WPW10222008 (filter)"

Near Renwood Dr, Parma, OH 44129
Corina B.

Corina B.

DRYER WHIRLPOOL WED7590FW0 CC that it gets really hot. The vent goes to the top of the roof can not check the vent. The unit is stacked and in a small space. Can not move unit out. Will need a second tech to move unit. ; schdld next appmnt for 9/20 THU 8 am

Near Father Caruso Dr, Cleveland, OH 44102
Corina B.

Corina B.

RANGE WHIRLPOOL WFE710H0AE0 "CC that there was smoke in the oven. Started the broil, got red. Found the bake element cracked. Will need a new element. Called sM to order part ; ordrng 1 W10779716 (elmnt-bake)"

Near Creston Ave, Cleveland, OH 44109
Corina B.

Corina B.

DRYER GE GTDP490GD6WS "CC that there are screws falling out. Found the screws are stripped from the bearings and the plate are stripped. Will need a new bearing, glides and diffuser. Called SM to order parts. ; ordrng 1 WE00X181L (SHAFT) and 1 WE14X20408 (diffuser) and 1 WE1M1015 (ground strap) and 1 WE1M300 (BEARING RETAINER) and 1 WE1M461 (O RING) and 1 WE1M462 (SLEEVE) and 1 WE25M40 (BEARINGS ) and 1 WE3M26 (GLIDES)"

Near Hearthstone Rd, Parma, OH 44134
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRT314TFDW00 "CC that the unit is not cooling and condensation in the ff. Fz 34 and ff 54. Found the control was almost turned off. Checked the compressor, good. Found the cover to the thermostat is missing. Will need a cover and thermostat. Called SM to order parts. ; ordrng 1 W10169456 (control) and 1 W11208347 (COVER) and 1 WPW10511937 (thermostat)"

Near Beckman Ave, Cleveland, OH 44104
Corina B.

Corina B.

RANGE WHIRLPOOL WFE505W0HZ0 "cust showed pop, sent pic. Found one side panel bent, took pic. Will need a new side panel. Eaten oven to 359* waited 30 min took temp, good. Called SM to order side panel. ; ordrng 1 WPW10162245 (panel-side)"

Near OH-534, Geneva, OH 44041
Brian B.

Brian B.

FRONT LOAD WASH WHIRLPOOL WFW94HEXW1 "Machine won’t go through cycle and fault codes, f6e2. Found 5vdc and 120ac at motor control. Bad motor control, will give est. customer paid dep, office to order parts.; ordrng 1 WPW10374126 (MOTOR CONTROL 25704), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Lake Rd, Bay Village, OH 44140
Brian B.

Brian B.

REFRIGERATOR WHIRLPOOL WRF736SDAM13 "Found freezer temp at 49 deg. Removed evap cover. No frost pattern on evaporator. Pulled machine to get pressure reading. Someone has replaced compressor and filter previously and there are no valve caps on filter or process schrader. Low side pressure at 10 “ vac and high side pressure at 135 psi., too high. This would indicate air got sucked into system. Would need compressor and dye filter. This machine has already been serviced twice before by us. Also, damage to fight front corner of machine, causing front frame to drag on floor . This would cause floor damage when pulling out. Customer bought machine at sears outlet store. Called whirl TL, sr# 7722968435. He documented all findings and said we must call TCS at Partner team to get machine replaced. Also, advised customer that she can call customer assist if necessary. ; saved tckt"

Near Sorrento Ln, Avon Lake, OH 44012
Robert A.

Robert A.

REFRIGERATOR GE GFSS6KKYCSS "Found railes for upped drawer in frz broken; ordrng 1 WR02X13288 (SUPPORT 802) and 1 WR02X13289 (SUPPORT802) and 1 WR72X10362 (SLIDE2205) and 1 WR72X10363 (SLODE2239), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Rivers Edge Dr W, Chagrin Falls, OH 44023
Robert A.

Robert A.

REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "Found auger broke rear of bin, needs ice binCust to install; ordrng 1 W11185686 (ICE BIN)"

Near Homestead Rd, Ravenna, OH 44266
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRS325SDHV00 "Customer complaint that unit is not making ice, fresh food section temperature at 60 degrees, freezer section temperature at 28 degrees , found evaporator frozen solid, defrost heater is good, unit needs new control, control is showing out of stock, customer does not want repair ; ordrng 1 W11174836 (CNTRL 259.04), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Solon Rd, Solon, OH 44139
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Customer complaint that control panel is falling off, confirmed, mounts on user interface are broken, unit needs new user interface ; ordrng 1 Wpw10521642 (cntrl-elec)"

Near Sonny Dr, Walton Hills, OH 44146
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Customer complaint that unit is not cooling, found fresh food section evaporator frozen solid, unit needs new control and evaporator fan ; ordrng 1 W11087438 (motor-evap) and 1 WPW10675033 (cntrl-elec)"

Near Snowville Rd, Brecksville, OH 44141
Dan H.

Dan H.

M/W CONVECTION WHIRLPOOL WMH53520CB5 "Customer complaint that unit is not heating, confirmed, unit needs new magnetron ; ordrng 1 W10818686 (magnetron 149.97), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Augustine Dr, Parma, OH 44134
David R.

David R.

DISHWASHER KITCHENAID KDFE104HBL0 "Ran service mode. All functions normal. No error codes. When pressing 2-4-8 hr delay, not advancing into washing mode. Ordering UI.; ordrng 1 W11224299 (CONTROL PANEL )"

Near Adams Ave, North Ridgeville, OH 44039
Paul P.

Paul P.

DRYER MAYTAG MEDX655DW1 "Tested dryer, found power coming in and ventilation proper setup. Found electronic control not signaling the heater to turn off from the moisture sensor. Office to order electronic control.; ordrng 1 WPW10476828 (cntrl-elec)"

Near Columbia Rd, Westlake, OH 44145
David R.

David R.

WASHER WHIRLPOOL MVWX655DW1 "Oil leaking underneath. Spilled on all components. Ordering gear case, cap, cam, motor, pulley shield.; ordrng 1 W10721967 (drive pulley) and 1 W11035751 (gearcase) and 1 W11158831 (CAPACITOR ) and 1 WPW10006487 (motor-drve) and 1 WPW10427633 (pulley shield)"

Near Sanctuary Lane, Sheffield, OH 44054
Chad  P.

Chad P.

REFRIGERATOR WHIRLPOOL GI0FSAXVY05 Tapped system. Found unit still had a slight charge. Pulled vac. Held. Checked all over unit. Unable to find any leak at all. Installed filter drier and charged unit. Charge held. Advised 24 for loading perishable items. Any issues what so ever please contact us back. Evap not needed. Tech will hold onto. Office to please refund cost of evap. ; saved tckt

Near Spokane Ave, Cleveland, OH 44109
David R.

David R.

DISHWASHER WHIRLPOOL PDB2430AWX "Both racks rusted. Top rack NLA. Bottom rack available. DO NOT ORDER PARTEstimate only; ordrng 1 WP99002571 (dishrack 204.24), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Shupe Ave, Amherst, OH 44001
Brian M.

Brian M.

DISHWASHER KITCHENAID KDTE204GPS0 Customer did not receive parts ; saved tckt

Near Dickens Dr, Richmond Heights, OH 44143
Brian M.

Brian M.

WASHER WHIRLPOOL NTW4501XQ0 "Cc of unit not washing Ran auto test unit did not complete Found start capacitor open Needs capacitor replaced ; ordrng 1 W10804665 (start capacitor4882), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Beech Hill Rd, Mayfield, OH 44143
Corey L.

Corey L.

REFRIGERATOR KITCHENAID KRFC604FSS00 "Customer complaint on cooling issues in the ff section, temp was 42 and set at 36, per pointer W11033419B ice maker out dated, evap cover was improperly installed, tabs broke, ordering new evap cover; ordrng 1 W10865106 (cover-evap) and 1 W10888881 (icemaker)"

Near Rivercrest Dr, Brecksville, OH 44141
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KRMF706EBS01 "Found freezer temp ok 6 degrees fresh food section lowest 39 degrees ice box in fresh food section 2 degrees so is cold enough to make ice I’m also saw air leak on freezer door which frost up with ice all shelf and drain pan,drain tube is clogg and there’s alots of water in floor of freezer steam everything took door out found gasket torn in the bottom took pic also ice maker making ice slowly did not heird fan icemaker turn on ordering fan ,leave water ; ordrng 1 W10407215 (gasket-fip) and 1 W10846539 (evaporator fan blade)"

Near Walker Rd, Avon Lake, OH 44012
Corina B.

Corina B.

WASHER WHIRLPOOL WFW75HEFW0 Checking parts and the console was order as the same part # as pressure sensor. Will need to order console. Called SM to order part. ; ordrng 1 W10911021 (panel-cntl) and 1 W11218392 (CONSOLE)

Near Jackson Rd, Chagrin Falls, OH 44022
Corina B.

Corina B.

REFRIGERATOR GE GSE25HMHEHES "CC that the ice maker makes ice when it wants too. Fz 2.5* ff 41*. Will need a water valve. Called SM to order part; ordrng 1 WR57X10032 (valve,water)"

Near Edgepark Dr, Garfield Heights, OH 44125
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRF560SEYB04 CC that the ff is not cooling. Ff 81* and fz 13. Ran diag the evap fan is not running. Has power to fan. Will need a new fan. Called SM to order parts. ; ordrng 1 W11035836 (cntrl-elec) and 1 WP2163777 (blade-fan) and 1 WPW10464673 (motor-evap)

Near Banbury Cir, Warrensville Heights, OH 44128
Brian B.

Brian B.

DISHWASHER KITCHENAID KDTE204DSS1 "Found wheel assembly’s on lower rack broken. Also, dispenser broken and fold down tine row broken.. Office to order parts. Customer needs after 2 if poss.; ordrng 1 W10728160 (tine-row) and 1 W11032769 (DISPENSER ) and 4 WPW10195417 (WHEEL ASSEMBLY )s"

Near W Heisley Rd, Mentor, OH 44060
David R.

David R.

WASHER WHIRLPOOL WTW8000BW0 Replaced bearings. Ran service test. Op test ok.Authorization for double labor.

Near Laurelbrook Oval, Strongsville, OH 44136
Macaulay G.

Macaulay G.

DRYER WHIRLPOOL WGD4815EW2 Drum is warped and causing too much tension on motor which is causing motor to overheat and shut off. Customer has been dealing with multiple issues from this unit since it was purchased. Office to order motor and drum.; ordrng 1 279827 (motor!dryer) and 1 W10899578 (drum)

Near Bretton Ridge Dr, North Olmsted, OH 44070
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Cust showed pop, sent pic. CC that there is condensation on the freezer drawer. Found water on the top of the freezer drawer. Ran diag and turned the heaters on. Checked the mullion strip heater is working. Optest ok"

Near Tulip Ln, Chagrin Falls, OH 44023
Corina B.

Corina B.

DRYER WHIRLPOOL GGW9250PW2 "CC that there is a squeaky noise. Found the idler pulley and the supports rollers is squealing when it gets hot. Replaced the idler pulley and support from t/s. Optest ok. ; used 1 279640 (PULLEY-IDLER), and 2 WPW10314173 (SUPPORT ROLLER) from stock"

Near Taylor May Rd, Chagrin Falls, OH 44023
Corina B.

Corina B.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Replaced the console. Optest ok.

Near Solon Rd, Chagrin Falls, OH 44022
Macaulay G.

Macaulay G.

DRYER WHIRLPOOL REK2950KQ2 "Timer is not sending it’s half of the voltage to the heater. Office to order timer. Run card for service, parts, and labor.; ordrng 1 279737 (timer), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Turner Blvd, Elyria, OH 44035
Corina B.

Corina B.

WALL OVEN KITCHENAID KEBS208SSS04 "CC the the top oven is not heating to temp. Heated oven to 350* found the bake element is not turning on. Checked the bake element, open. Will need a new bake element. Called SM to order part. Cust does not want to repair at this time. If so will need extra time 2hrs."

Near Burlwood Dr, Solon, OH 44139
Corina B.

Corina B.

DISHWASHER WHIRLPOOL WDF518SAFM CC that the unit does not start. Found the water to the unit was turned off. Optest ok.

Near Enterprise Pkwy, Solon, OH 44139
Dan H.

Dan H.

COOK TOP JENN-AIR JGD3430BS00 "Customer complaint that ignitors are arcing on their own, unit needs new ignitor switches, customer does not want repair at this time ; ordrng 1 W10854963 (harns-wire 87.39), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Solether Ln, Chagrin Falls, OH 44022
Corina B.

Corina B.

DRYER GE DVLR223ET0WW CC that there is a squealing noise when starting the unit up. Found the bearing are bad. Will new bearing. Customer does not want to repair

Near Desota Ave, Cleveland Heights, OH 44118
Brian B.

Brian B.

RANGE ELE WHIRLPOOL WFE540H0ES0 Replaced bake element. Heated oven to 350. Op test ok.

Near W 136th St, Cleveland, OH 44111
Macaulay G.

Macaulay G.

DISHWASHER WHIRLPOOL DWU7400AAX Advised to use cleaner in dishwasher. Also adjusted drain hose to correct issue. All tested ok. Could not leave mitigation mat due to bottom panel.

Near Glenside Ct, Olmsted Township, OH 44138
Paul P.

Paul P.

WASHER GE GTW460ASJ4WW "Installed drain pump assembly. Ran washer through test and drain/spin cycles. Washer is operating properly. Did not set down mitigation mat, washer is in basement near floor drain."

Near Crescent Rd, Cleveland, OH 44111
Macaulay G.

Macaulay G.

WASHER WHIRLPOOL WTW4816FW1 Replaced lid lock. All tested ok. Put mitigation mat under washer.

Near Hamilton St, Elyria, OH 44035
Robert A.

Robert A.

DISHWASHER KITCHENAID KDPE334GPS0 Found upper rack rails failed; ordrng 1 W11259785 (L TRACK) and 1 W11259786 (R TRACK)

Near Eggleston Rd, Aurora, OH 44202
Macaulay G.

Macaulay G.

REFRIGERATOR WHIRLPOOL WRB329DMBW00 Frost was from air leak. Adjusted alignment of door and level of unit. All tested ok.

Near Larchwood Dr, Berea, OH 44017
Dan H.

Dan H.

B/IN REFRIGERATO WHIRLPOOL WRX735SDBM02 "Ice maker recieved does not include harness, ice maker connections are different, used truck stock ice maker , installed valve and ice maker , op test good ; used 1 W10882923 (ICE MAKER ASSY) from stock"

Near Bell Rd, Chagrin Falls, OH 44022
Dan H.

Dan H.

REFRIGERATOR MAYTAG MFI2570FEZ06 "Customer complaint that unit is not dispensing ice, confirmed, found connection at main control disconnected, reconnected, op test good"

Near Westover Dr, Chagrin Falls, OH 44022
Dan H.

Dan H.

ES5FHAXSB00 "Installed new air damper, op test good"

Near Throckley Ave, Cleveland, OH 44128
Macaulay G.

Macaulay G.

DRYER WHIRLPOOL WGD9400SU0 "Idler pulley is seized and damaging belt when running.; ordrng 1 661570V (belt 19.86) and 1 W10837240 (bracket 24.60), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Augustine Dr, Parma, OH 44134
Corina B.

Corina B.

DRYER MAYTAG MGDB765FW0 Replaced the dryer repair kit. Optest ok.

Near S Camelot Dr, Mentor, OH 44060
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Replaced evap fan motor. Op test good. Unit started before leaving

Near Red Oak Ln, Rock Creek, OH 44084
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Replaced freezer door. Customer to monitor

Near Heritage Square, Jefferson, OH 44047
Brian M.

Brian M.

DISHWASHER KITCHENAID KDTE404DSS0 "Entitlement showed parts warranty until, 9-30-19Cc unit does not heat Heating element test ok Needs control board replaced Customer has warranty to cover control board but will owe for labor and service call ; ordrng 1 W10866116 (cntrl-elec)"

Near Manor Dr, Mentor-on-the-Lake, OH 44060
Arthur V.

Arthur V.

WASHER MAYTAG MHWE500VP00 Replaced both drain pump and motor control bd. No good. Same issue. Checked for third time harness between analog pressure sensor is good. Talked to AB Then i called techline back again. Justin Techline informed me to change the main bd but if i do it may fix it or give me a f99 which means it’s unrepairable——-found that new ccu is no longer available. Please refund customer all money minus the service call plus tax.

Near Jefferson Point, Roaming Shores, OH 44084
Robert A.

Robert A.

DISHWASHER WHIRLPOOL WDF330PAHW2 "Installed sump, ran diognostic cycle, op test. Ng, found control recieving 120vac, only sending 90vac to motor, needs control; ordrng 1 W11087226 (CONTROL)"

Near Windham, OH
Chad  P.

Chad P.

WASHER WHIRLPOOL WTW8000BW0 Assisted d.r. With repair. Office to please see his report.

Near Laurelbrook Oval, Strongsville, OH 44136
Chad  P.

Chad P.

DRYER WHIRLPOOL WGD5000DW3 Found timer advances past the wrinkle prevent cycle then stops at the off position. Advised this is normal though it does not explain this in the book.

Near Parkside Dr, North Royalton, OH 44133
Paul P.

Paul P.

REFRIGERATOR WHIRLPOOL WRF736SDAW10 "Installed parts, not working properly for model. Went back in to service pointer information, office will need to order a different service kit. Office to order service kit W10864261.Did not set down mitigation mat, replacement kit is to help repair leak.; ordrng 1 W10864261 (cntrl-elec), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Ashland Dr, Brook Park, OH 44142
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRS325SDHB00 "Found hinge making squeak noise lubricated,noise gone push fridge back for customer,explain customer how machine operates and what to watch out for customer happy,leave water mat"

Near Lake Harbour Way, Avon, OH 44011
Gabriel P.

Gabriel P.

REFRIGERATOR FRIGIDAIRE LGHB2867PFHA Replace part opt test ok

Near Truxton Pl, Avon, OH 44011
Gabriel P.

Gabriel P.

REFRIGERATOR FRIGIDAIRE LFHB2741PFBA Replace part opt test ok

Near Baumhart Rd, Amherst, OH 44001
Dan H.

Dan H.

DRYER MAYTAG MEDB765FW0 "Customer complaint that door pops open, confirmed, unit needs new latch, installed new latch, op test good. ; used 1 279570 (LATCH) from stock"

Near Carlyon Rd, East Cleveland, OH 44112
Brian M.

Brian M.

WASHER ROPER RTW4516FW2 Cc that unit stuck in drain Rest board Ran auto test and calibration OP TEST OK

Near Osborne Ave, Ashtabula, OH 44004
Brian M.

Brian M.

DISHWASHER WHIRLPOOL WDT720PADM1 Installed control Ran auto test OP TEST OK

Near Dayton Rd, Madison, OH 44057
Brian M.

Brian M.

WASHER MAYTAG WFW72HEDW0 "Cc unit not starting, stuck in drain modeFound unit stuck in drain modeForced diagnostics, stopped drainRan auto testOP TEST OK"

Near Foxfire Dr, Painesville, OH 44077
Chad  P.

Chad P.

MICROWAVE JENN-AIR JMW2430DS01 New door damaged again. Need to reorder. ; ordrng 1 W10798378 (DOOR GLASS)

Near Brecksville, OH 44141
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRF989SDAM00 Cc that unit not cooling Unit is a duel evap with a silver evap in freezer Needs sealed system Compressor needs changed due to no process tube Needs evap compressor and drier Special project code S71233 covers parts and labor ; ordrng 1 W10276644 (compressor) and 1 WPW10143759 (dryer) and 1 WPW10608485 (evaporator)

Near Ashtabula Point, Roaming Shores, OH 44084
Macaulay G.

Macaulay G.

REFRIGERATOR WHIRLPOOL WRF992FIFE00 Ice chute for dispenser was clogged with ice. Removed ice. Advised to empty ice bin once a month to help keep ice from getting the chance to stick together and cause this issue again. All tested ok. Put mitigation mat under refrigerator.

Near Beverly Dr, Parma Heights, OH 44130
Brian M.

Brian M.

WASHER MAYTAG MHW3505FW1 Cc of no draining Found socks in drain Removed ran auto test OP TEST OK User issue multiple calls with socks in drain Advised customer to use garment bag for small items

Near Cotswold Drive, Mentor, OH 44060
Paul P.

Paul P.

REFRIGERATOR MAYTAG MFF2258DEH01 "Tried contact numbers, one person answered, said she did not know about the appointment? No answer at the door. Left tag on door."

Near Michael Ave, North Olmsted, OH 44070
Macaulay G.

Macaulay G.

DISHWASHER KITCHENAID KDTM354DSS5 "Potato peel had come out of silverware basket and melted to element and sump assembly. Smoke and odor had damaged silver holders. Office to order sump assembly, heating element, and both silverware baskets. Put mitigation mat under dishwasher.; ordrng 1 W10703867 (heater) and 1 W10805015 (pump&motor) and 1 W11251573 (SILVERWARE RACK) and 1 WPW10482109 (baskt-ware)"

Near N Bexley Dr, Strongsville, OH 44136
Paul P.

Paul P.

MICROWAVE FRIGIDAIRE FGMV175QFA "Replaced thermal cutout and fuse. Tested microwave, operating properly."

Near Tamarack Trail, Brecksville, OH 44141
Dan H.

Dan H.

REFRIGERATOR AMANA AFI2539ERM01 "Customer complaint that unit is not making ice and not dispensing water, used bypass cap, water flows, unit needs new water filter, cycled ice maker , ice maker cycled but never filled, water valve is working, unit needs new ice maker, customer does not want repair at this time ; ordrng 1 W10882923 (icemaker 92.80), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near E 123rd St, Cleveland, OH 44108
Paul P.

Paul P.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Found air infiltration around freezer door causing frost buildup. Door seal is good, door is straight, no warps. Sealed around perimeter of door with Whirlpool silicone sealant 482338, and petroleum jelly on door seal. Refrigerator is operating properly now. Did not set down mitigation mat, refrigerator does not have water connected."

Near Maplecrest Ave, Parma, OH 44134
Paul P.

Paul P.

REFRIGERATOR AMANA MFI2067AES12 "Installed revised control in refrigerator, inputted control code, refrigerator is operating properly. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near W 220th St, Fairview Park, OH 44126
Paul P.

Paul P.

DISHWASHER WHIRLPOOL "Replaced drain pump in dishwasher. Ran through wash and drain cycle, dishwasher is operating properly. Set down mitigation mat."

Near W 227th St, Fairview Park, OH 44126
Dan H.

Dan H.

DRYER AMANA NED4655EW1 "Customer complaint that timer does not move, confirmed, found timer motor not spinning, timer is recieving 240vac, found power cord and terminal block burned, unit needs new terminal block and timer, customer needs to replace power cord, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; ordrng 1 279320 (terminal block) and 1 W10857612 (timer)"

Near E 169th St, Cleveland, OH 44110
Corey L.

Corey L.

REFRIGERATOR KITCHENAID KRMF706ESS00 "Customer complaint of no cool in freezer and ice maker isn’t working, temps at 27 in frz and 42ff, temps set at 1 frz and 35 ff, found frz evap fan not running, ran diagnostics tests, evap motor failed, thermistors passed, rc fan is running, unit will need thermistor moved to the correct location when installing evap fan, customer has another fridge in the meantime; ordrng 1 W11109595 (motor-evap)"

Near River Ln, Rocky River, OH 44116
Robert A.

Robert A.

WASHER MAYTAG MVWB765FW0 "Replaced gearcase, clutch and valve, ran test 51, op test ok"

Near Sunset Way Blvd, Kent, OH 44240
Robert A.

Robert A.

REFRIGERATOR WHIRLPOOL KRMF706EBS01 "Installed auger motor, op test ok"

Near Pearl Dr, North Benton, OH 44449
Brian M.

Brian M.

REFRIGERATOR MAYTAG MRT311FFFH00 Customer showed pop took pic Cc of frost in freezer Found a ton of air gaps In liner steamed both gasket and used silicone to seal liner up OP TEST OK ; used 1 482338 (SILICONE ) from stock

Near Tidd Rd, Williamsfield, OH 44093
Chad  P.

Chad P.

DRYER MAYTAG MGDB835DW2 Parts not ready. Called Cust and advised. They are okay. As a favor tech forced on for monday. Any time is okay. ; schdld next appmnt for 9/17 MON !

Near W Parkview Dr, Parma, OH 44134
Brian M.

Brian M.

WASHER FRIGIDAIRE FAFW3801LW5 Installed dispenser OP TEST OK Customer paid 106.75 for us to remove dryer to perform work

Near US-322, Williamsfield, OH 44093
Gabriel P.

Gabriel P.

DISHWASHER WHIRLPOOL WDT720PADM2 "Replace parts,ran diagnostics,opt test ok"

Near Kolbe Rd, Lorain, OH 44053
Macaulay G.

Macaulay G.

REFRIGERATOR WHIRLPOOL WRT318FZDW02 "Found air leak into freezer section. Upon install, door had not been reinstalled properly, causing it not to seal correctly. Adjusted door. All seals ok. No water to unit."

Near Sunrise Blvd, North Royalton, OH 44133
Chad  P.

Chad P.

RANGE IKEA IGL730CS0 Installed fan assy. Fan and oven now check good. Found rear left burner not lighting. Needs burner. Cust can install. No need to return. ; ordrng 1 W10836467 (BURNER)

Near Brecksville Rd, Independence, OH 44131
Robert A.

Robert A.

REFRIGERATOR FRIGIDAIRE LFHB2741PFBA "Found ff i/m not finding home position, tested valve, good, needs i/m; ordrng 1 243297606 (I/M11505), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near W Highland Ave, Ravenna, OH 44266
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRT541SZDM00 Found door warped and seal also. Needs door 4-8 weeks. ; ordrng 1 LW10648584 (dor-fip)

Near Mentor Avenue, Willoughby, OH 44094
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL MBR2258XES3 "Customer complaint unit is leaking from bottom, confirmed found evap tray a block of ice, unit has duck bill style valve, quoted to replace valve and clear ice, ok, replaced p-trap, cleared ice, op test good, use S38253 for billing; used 1 W10619951 (TUBE-DRAIN) from stock"

Near Channing Rd, University Heights, OH 44118
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Customer complaint of moisture in ff section, confirmed, found gaps in ff section cavity, unit needs adhesive, used last of silicone yesterday, will need to order adhesive ; ordrng 1 W10841140 (adhesive)"

Near Humiston Dr, Bay Village, OH 44140
Robert A.

Robert A.

REFRIGERATOR FRIGIDAIRE FGHS2631PF4A "Found evap fan failure, recieving power, needs fan, didgets in ui dim/out needs ui; ordrng 1 241509402 (EVAP FAN MOTOR) and 1 242058232 (UI) and 1 5308000010 (BLADE)"

Near Apache Pass, Streetsboro, OH 44241
Dan H.

Dan H.

REFRIGERATOR FRIGIDAIRE FFTR1814QS0 "Customer complaint that unit is leaking, found freezer section door gasket torn, unit needs new door gasket; ordrng 1 242193209 (gasket-frzr door)"

Near Tungsten Rd, Euclid, OH 44132
Corey L.

Corey L.

DISHWASHER KITCHENAID KUDC10FXSS5 "Customer complaint of a louder noise than before during operation, started drain pump, drain sounded a little rough, found a couple chucks of glass on right above filter screen, started 1hr wash, let unit fill and start wash motor, canceled to drain out, heard the toughness of the drain pump disappear, drain has flushed out obstructions, advised customer only to wash dishwasher safe glassware, op test good"

Near Hampton Dr, North Olmsted, OH 44070
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL GI6FARXXY08 Found ice maker cycling over and over without filling. Needs ice maker. Replaced ice maker. Unit cycled and filled. ; used 1 W10882923 (ICE MAKER ASSY) from stock

Near Butterfly St, Painesville, OH 44077
David R.

David R.

DRYER KENMORE 110.780628 "Dryer not dryer. Went into cabinet, found coils shorted, replaced coils from t/s. Found lint everywhere in unit, vacuumed out dryer. Op test ok.; used 1 279834 (COIL) from stock"

Near Timber Lake Dr, Strongsville, OH 44136
David R.

David R.

REFRIGERATOR MAYTAG MFI2569VEQ1 Ice maker will not cycle on its own. Ordering ice maker.; ordrng 1 WPW10190981 (icemaker)

Near Beech St, Oberlin, OH 44074
David R.

David R.

REFRIGERATOR WHIRLPOOL WRS571CIHW00 "Cc the left hand side of the fresh food section is freezing food items from the middle shelf and up mainly fruits and vegetables. Fresh food temp set at 40*F. Middle shelf and up measuring 38*F, left hand side cabinet of FF measuring 40*F. Freezer temp set at 2*F. Tech line:LeonFile number. 7722955742 Advised customer to put fruits and vegetables in crisper drawers recommended in a bag."

Near Windham Ct, Broadview Heights, OH 44147
Arthur V.

Arthur V.

REFRIGERATOR KITCHENAID KRFF300EBL00 Replaced right side door seal. Reformed using heat. Op test good

Near Auburn Rd, Chardon, OH 44024
Corey L.

Corey L.

WALL OVEN COMBO WHIRLPOOL WOC54ECOAS00 "Customer complaint bake takes too long to preheat, started normal bake, broil element did not turn on, started broil cycle, broil element is getting power, broil element failed; ordrng 1 WPW10260252 (elmnt-brol 65.61), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Linda St, Rocky River, OH 44116
Chad  P.

Chad P.

WASHER WHIRLPOOL WTW5000DW1 "Installed pump, motor and cap. Op test ok."

Near Thackeray Ct, Broadview Heights, OH 44147
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Customer complaint of a puddle in front of freezer one time last week, unit has updated ptrap installed, evap tray is clear of ice and obstructions, found evap pan half full of water, humidity level in the home is high which may not let water fully evaporate before the next defrost, installed water mat for a quicker detection of a leak if it reoccurs, advised customer to monitor the next 72 hours"

Near Revere Dr, Bay Village, OH 44140
Brian B.

Brian B.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Found auger motor not working. Checked voltage to motor, 120v dc... motor hums but does not start. Will need new motor and ice chute plate with seals.. Office to order part.; ordrng 1 W10822606 (AUGER MOTOR) and 1 W11188517 (ICE CHUTE PLATE)"

Near Shiloh Park, Westlake, OH 44145
Robert A.

Robert A.

WASHER WHIRLPOOL WFW9150WW00 "Ran diognostics, long drain, watched cycle, pump just humming, needs pumpCust to replace; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 WPW10730972 (PUMP155) from stock"

Near Windward Dr, Aurora, OH 44202
Robert A.

Robert A.

COOKTOP GAS WHIRLPOOL WCG97US6HS00 "Cc center burner goes out when on low, cleaned orifices, op test ok"

Near Morgan Trail, Aurora, OH 44202
Brian M.

Brian M.

DISHWASHER GE GDF620HGJ2BB Cc of no lights Ran diagnostics found error for drain pump Cleared drain with vac all functions returned Ran test cycle slow drain due to the way the customer has the drain tube wrapped around under the sink

Near W Walnut St, Jefferson, OH 44047
Corey L.

Corey L.

MFW9800TK0 "Customer complaint of a small random leak in storage drawer under washer, confirmed found evidence of water leaking from bottom of bellow into pedestal, found a clump of hair under glass on door, bellow is good, no tears, advised customer to check for obstructions around door and seal, most commonly hair gets stuck around bellow not allowing a good seal"

Near Buckingham Ave, Cleveland, OH 44120
Corey L.

Corey L.

REFRIGERATOR GE DSE25JSHECSS "Installed defrost heater, cleared ice, op test good"

Near Silsby Rd, University Heights, OH 44118
Dan H.

Dan H.

WASHER AMANA NTW4516FW2 "Customer complaint that unit is not filling with water, ran diagnostics found f8e1(long/no fill) error code, ran manual test cycle, both hot and cold valves open and close, started normal wash cycle, unit filled and advanced to wash cycle, unit completed wash cycle, unit drained and filled for rinse cycle, unable to duplicate the problem, unit is operating as designed"

Near Rose Blvd, Highland Heights, OH 44143
Robert A.

Robert A.

REFRIGERATOR AMANA ASI2575FRS00 "Found frz door not sealing, adjusted door, op test ok"

Near Raleigh Ct, Aurora, OH 44202
Chad  P.

Chad P.

REFRIGERATOR WHIRLPOOL WRT311FZDW00 Defrosted freezer and installed control. Op test ok.

Near Great Oaks Pkwy, Independence, OH 44131
Brian B.

Brian B.

DRYER MAYTAG MGD5500FW0 "Dryer does not start, UI lights up. Performed ACU power check. All voltages present on control. Ohmed out motor circuit from control. 2.6 ohms, correct. Reset power to control and ran diag and load test. Dryer now starting after reset. Ran machine, heat and airflow good, op test ok.advised customer that vent is restricted and must be cleaned out."

Near Berkshire Hills Dr, Willoughby Hills, OH 44094
Chad  P.

Chad P.

REFRIGERATOR WHIRLPOOL WRF736SDAM13 Found ice maker lost home position. Reset ice maker to home position. Was able to find home position. Reset power to unit and advised to allow 24 hrs for basket to fill. If basket does not fill in 24 hrs please contact us back for service as I.m. Will need to be replaced.

Near Whiteford Dr, Highland Heights, OH 44143
Brian B.

Brian B.

REFRIGERATOR KITCHENAID KRFF305EBS00 "Updated delivery date. CcC of noise issue. Ran diag and turned on all loads. All sounds normal. Cycled I/m, water valve sound is normal. Could not duplicate any noise issue, op test ok."

Near Tradewinds Dr, Avon Lake, OH 44012
Chad  P.

Chad P.

WASHER MAYTAG MVWP575GW0 Found cold water not turned on completely and drain hose laying on the floor. Corrected both. Op test ok.

Near Ormond Rd, Cleveland Heights, OH 44118
Robert A.

Robert A.

RANGE JENN-AIR JDS9865BDP22 "Installed convect element asm, op test ok"

Near Munnberry Oval Rd, Newbury Township, OH 44065
Chad  P.

Chad P.

RANGE WHIRLPOOL WEG745H0FS0 Found no spark to bake or broil. Replaced spark mod. Op test ok.

Near Smith Rd, Brook Park, OH 44142
Macaulay G.

Macaulay G.

REFRIGERATOR WHIRLPOOL WRS571CIDM02 Replaced control and thermistor. All tested ok. Put mitigation mat under refrigerator.

Near Beau Ct, Parma, OH 44129
Chad  P.

Chad P.

WASH/DRY STACK GE WCVH6800J1MR Installed pump. Op test ok.

Near Osborn Rd, Bay Village, OH 44140
Paul P.

Paul P.

REFRIGERATOR WHIRLPOOL WRF535SMBW00 "Tested refrigerator, starting temperature in FF section at 61, freezer at 42. Compressor pulling proper amps, but not starting. Used starter from truck stock, refrigerator is now working properly. Set down mitigation mat.; used 1 8201786 (STARTER) from stock"

Near Triskett Rd, Cleveland, OH 44111
Brian B.

Brian B.

DRYER WHIRLPOOL WED8500DC0 "Machine making a loud squeal noise. Found worn idler pulley. Will give est. replaced from t/s, ran test cycle. Op Test Ok..; used 1 279640 (PULLEY-IDLER) from stock"

Near Queens Ct, Westlake, OH 44145
Brian M.

Brian M.

DRYER ELE MAYTAG MEDC300BW0 Cc of unit not starting Found thermal fuse open Replaced using truck stock OP TEST OK ; used 1 WP3392519 (THERMAL FUSE1540) from stock

Near Banbury Cir, Warrensville Heights, OH 44128
Corina B.

Corina B.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "CC that the unit does not latch. Removed dishwasher and started a cycle, door latched. Found the cabinet is a tight spot, that is putting pressure on the side of the dishwasher walls from latching. Due to to side brackets. Will need to install the brackets under the countertop. Optest ok."

Near Walker Rd, Shaker Heights, OH 44122
Dan H.

Dan H.

RANGE WHIRLPOOL WEG730H0DS0 "Installed new cooling fan, op test good"

Near Washington Blvd, University Heights, OH 44118
Brian M.

Brian M.

WALL OVEN KITCHENAID KEBC207KSS03 "Cc that unit is not starting Found unit breaker off, had customer turn breaker on. Unit showed lower door locked Pulled on door during boot up door unlocked Ran test bake on upper and lower ovenOP TEST OK"

Near Kral Dr, Walton Hills, OH 44146
Arthur V.

Arthur V.

DRYER WHIRLPOOL WED6400SW1 Found t fuse open. Replaced op test good. Customer cleaned vent before arrival. ; used 1 3392519 (

Near White Oak Rd, Willoughby, OH 44094
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Recovered refrigerant, installed evaporator and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator"

Near Northam Dr, Bedford, OH 44146
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL KFXS25RYWH2 Cc that ice maker was leaking water Found ice chute door not shutting all the way and causing ice to melt a little bit from warm air entering Removed ice chute and cleaned up all around and repositioned chute OP TEST OK

Near W Schaaf Rd, Cleveland, OH 44109
Corey L.

Corey L.

WASHER AMANA NTW4516FW1 "Customer complaint agitator not moving fast, ran diagnostics found f5e2 lid lock fault, ran lock test, lock not engaging, control is sending power to the lock, can hear it clicking trying to lock, replaced lid lock with truck stock part, calibrated, op test good, showed pop; used 1 W10838613 (LATCH 86.85) from stock"

Near Woodside Ave, Cleveland, OH 44108
Gabriel P.

Gabriel P.

WASHER AMANA NTW4516FW2 "Ran diagnostics check for error codes,no error codes ran auto test,opt test ok no issue,washer functioning ok told customer that this particular washer take longer to fill ,didn’t leave water mat do to concrete"

Near Grace St, Lorain, OH 44055
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Found gap in middle of freezer door seal. Used heat to reform seal. Unit op test good. Advised cust to make sure door is closing and seal is sealing for a week or two for memory to set in Door is closing properly and sealing properly

Near Gillett St, Painesville, OH 44077
Brian M.

Brian M.

WASHER MAYTAG C71850309 Cc that soap staying in bleach spot Advised customer that soap goes in soap dispenser not bleach section OP TEST OK

Near Breezewood Ln, Orwell, OH 44076
Dan H.

Dan H.

DRYER MAYTAG MEDC215EW0 "Customer complaint that unit is not heating, found thermal fuse and element open, installed ew thermal fuse and element, op test good , customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; used 1 279838 (ELEMENT), and 1 3392519 ("

Near Harrison St, Mentor, OH 44060
Corina B.

Corina B.

DRYER WHIRLPOOL WGD5540SQ0 Replaced the timer. Optest ok

Near S Green Rd, Cleveland, OH 44121
Robert A.

Robert A.

WASHER WHIRLPOOL MVWC565FW1 "Ran diognostics, 0-2 suds, ran recal cycle, good, ran spin, good, ran rinse and spin, good, op test ok"

Near Lynn Rd, Rootstown, OH 44272
Robert A.

Robert A.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Installed ice door asm, tested, op test ok"

Near Ledgewater Dr, Mogadore, OH 44260
Jeff M.

Jeff M.

DISHWASHER WHIRLPOOL WDF310PAAS1 Installed new part unit op tested good

Near Crestwood Rd, Mayfield Heights, OH 44124
Brian B.

Brian B.

WASH/DRY COMBO WHIRLPOOL WTW6400SW3 Replaced control. Ran test cycle with towels. No fault code. Op test ok. Brought back core for return.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Hedgewood Way, Westlake, OH 44145
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KRMF706ESS00 CC that there is frost and ice in the freezer. Found the gasket in the lt side is not touching the frame. Steamed the ice and frost out of freezer. Leveled the door. Steamed out the gasket. Optest ok.

Near Martinique Dr, Mentor, OH 44060
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KSSC48QMS01 Cc that water is leaking from underneath Found water leaking out of filter housing Customer stated that she hasn’t changed it in years. Removed filter filter housing has self bypass system Not leaking at this time and water still flows to dispenser OP TEST OK

Near Lowell Dr, Highland Heights, OH 44143
Paul P.

Paul P.

WASHER AMANA NTW4516FW2 "Found washer on pallet also one support off the front left side, set spring support back on, Informed customer, they set washer on more even floor. Ran through diagnostic and manual tests, washer is operating properly now."

Near E 139th St, Cleveland, OH 44105
Chad  P.

Chad P.

DISHWASHER KITCHENAID KDFE104HPS Vent checks good. Most likely an install issue or misunderstanding of the vent. Op test ok.

Near Pearl Rd, Strongsville, OH 44136
Chad  P.

Chad P.

WASHER AMANA NTW4605EW0 Installed shield. Op test ok.

Near Sylvia Dr, Brook Park, OH 44142
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Customer complaint leaking from bottom of frz floor, confirmed frz floor a sheet of ice, found evap drain clogged, duck bill style drain tube, quoted, replaced ptrap, use S38253 for parts; used 1 W10619951 (TUBE-DRAIN) from stock"

Near Creekside Dr, Westlake, OH 44145
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW8040DW The unit had a off balance code I cleared the code recalibrate the unit op tested good

Near E Shore Blvd, Timberlake, OH 44095
Jeff M.

Jeff M.

REFRIGERATOR KITCHENAID KFCP22EXMP5 ICEMAKER was dead installed new part unit op tested good ; used 1 W10884390 (ICE MAKER ASSY) from stock

Near Battles Rd, Gates Mills, OH 44040
Gabriel P.

Gabriel P.

DRYER MAYTAG LDG9334AAE "Pick up part,opt test ok"

Near Lincoln Rd, Bay Village, OH 44140
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRT541SZDB00 "Customer complaint of condensation all over fridge, confirmed, found gap in bottom right of ff section door opening, caulked, op test good"

Near Rockport Ave, Cleveland, OH 44111
David R.

David R.

WASHER AMANA NFW7200TW "Customer complaining leaking from left front. Ran service mode, passed. Checked houses. Dispenser hose lose, tightened up. Op test ok."

Near Greenwood Dr, Strongsville, OH 44149
Brian B.

Brian B.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "CC of not cleaning or dissolving soap. Ran diag, no codes... Ran test cycle, machine filled and main wash pump started. Diverted valve working. Dispenser working properly. Completed test/ calibration cycle. All functions normal. Advised customer to run hot water in sink first, use jet dry rinse aid, and use high temp wash option. Also, clean filter 1/ month... ran test cycle with finish pod, soap dissolved. Op test ok"

Near Bayview Dr, Avon Lake, OH 44012
Arthur V.

Arthur V.

FREEZER WHIRLPOOL WZF34X18DW02 Found loose bolt making vibration noise. Removed. Op test good

Near Madison St, Conneaut, OH 44030
Macaulay G.

Macaulay G.

DRYER MAYTAG MEDC215EW1 Unit is heating when not on. Found element ground to duct. Replaced element from truck stock. All tested ok.; used 1 279838 (ELEMENT) from stock

Near Avon Belden Rd, North Ridgeville, OH 44039
Corina B.

Corina B.

REFRIGERATOR FRIGIDAIRE GFE28GMKFES CC that the freezer is frosting up. Found the bottom of the gasket was off of the freezer door. steamed freezer out. Steamed gasket out. Used Vaseline around the gasket. Closing good. Optest ok.

Near S Belvoir Blvd, University Heights, OH 44118
Gabriel P.

Gabriel P.

REFRIGERATOR MAYTAG MFI2665XEW7 "Ran diagnostics test 25 icemaker harvest pass,check temp on ice maker box and it was 20 degrees ,fresh food section was 44 degrees and freezer temp was 0 degrees call Brian explain situation told me to call tech but to check for frost pattern in freezer evap and evap had a good frost pattern also check ice box test fan turn on,check thermister test good ,call tech line joe he said it could be the door switch not getting press all the way or bad connection I explain to joe that I put new harness and the connections were Good all the way customer does not want to spend more money he want refund for icemaker only"

Near Arrowhead St, Lorain, OH 44052
Chad  P.

Chad P.

RANGE WHIRLPOOL WFG320M0BW2 Found ignored weak. Replaced. Op test ok. Advised on power supply. Neutral is live or back feeding power. ; used 1 12400035 (IGNITER) from stock

Near Northcliff Ave, Cleveland, OH 44144
Chad  P.

Chad P.

WASHER MAYTAG MVWB835DW Installed latch assy. Op test ok.

Near Pearl Rd, Strongsville, OH 44136
Arthur V.

Arthur V.

DRYER MAYTAG MEDB850WL0 Found pulley and belt disassembled from blower wheel. Reattached pulley using locktite and reinstalled belt. Op test good. Advised customer not to use for 24 hrs tolet locktite set Advised customer about hazards of using foil style vents

Near Willow Creek Pl, Willoughby, OH 44094
Corey L.

Corey L.

WASHER MAYTAG MVWB765FW0 "Installed new control, op test good"

Near Forest Hill Ave, East Cleveland, OH 44112
Brian B.

Brian B.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Found both evaporators iced up . Entered diag and set freezer evap to timed defrost. Disassembled upper compartment and used steamer to clear 4 in thick ice buildup on ff evap. Found thermister up on radius of suction line and loose. Per ser bulletin, placed close to evap and tightened thermister bracket. Also used tie wrap to clamp tight to suction line. Reassembled unit, set temps to normal, op test ok."

Near Edinborough Dr, Bay Village, OH 44140
Paul P.

Paul P.

WASHER MAYTAG MVWX655DW1 "Washer was not starting, could not put in to diagnostics initially. Unplugged washer, plugged back in and tried manual test. Door latch not always engaging, or communicating with control. Per service pointer W10887210, an updated door latch report was issued for this issue. Replaced door latch from van stock,ran through tests, washer is now operating properly. Did not set down mitigation mat, washer is on concrete platform near a floor drain.; used 1 W10838613 (LATCH) from stock"

Near W 132nd St, Cleveland, OH 44111
Corina B.

Corina B.

WASHER WHIRLPOOL WTW4950HW1 Replaced the water valve. Optest ok.

Near Lee Rd, Painesville, OH 44077
Dan H.

Dan H.

FREEZER WHIRLPOOL WZF34X16DW01 "Customer complaint that unit is loud and runs constantly, No unusual noises heard, unit is operating as designed"

Near E 141st St, Cleveland, OH 44128
Arthur V.

Arthur V.

REFRIGERATOR FRIGIDAIRE FFHS2611PFCA Found drain clogged with paper and ice. Cleared using steam. Installed drain tube heater. Op test good. Left leak mat Cust has floor damage from leak. Took several pics

Near Fairview Dr, Conneaut, OH 44030
Corina B.

Corina B.

WASHER WHIRLPOOL A6090 Replaced the timer. Optest ok. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Brainard Rd, Highland Heights, OH 44143
Paul P.

Paul P.

WASHER WHIRLPOOL MVWB835DW1 "Tested washer. In diagnostic mode, found fault F6E2 for communication error between user interface and ACU control. Power going in to control at 115 volts. Connectors all testing properly. Washer will need new control. Waiting to see if Whirlpool will cover repair. Collected for service call only."

Near Dale Ave, Cleveland, OH 44111
Corey L.

Corey L.

WASHER WHIRLPOOL WFW9250WL00 "Customer complaint washer shuts off mid cycle when trying to drain, ran diagnostics found f9e1 long drain, cleared code, found drain filter screen clogged, quoted to clean out, ok, cleaned screen out removing 2 quarters, 2 pennies, a dime, 2 paper clips and several other random things including lint/fabric, cleared, op test good, ran service auto test, auto test completed with no faults, op test good"

Near Edgewater Dr, Lakewood, OH 44107
Robert A.

Robert A.

DISHWASHER WHIRLPOOL WDF320PADB2 "Cc not using rinseaid, set rinseaid to 3 from below 1, Ran diognostics, owi sensor failed calibration, reset connectins, watched cycle, owi sensor calibrated, rinseaid dispenced, op test ok"

Near Taft Ave, Deerfield, OH 44411
Dan H.

Dan H.

RANGE GE JGB850SEF2SS "Installed new control, op test good"

Near Horseshoe Dr, Chagrin Falls, OH 44023
Arthur V.

Arthur V.

WASHER GE WJRR4170G1WW "Replaced knob. Op test good ; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Pine Ct, Perry, OH 44081
Macaulay G.

Macaulay G.

FREEZER MAYTAG MZF34X20DW00 "Unit not defrosting. Put into diagnostics defrost cycle. Heater turned on. Office to order thermistor.; ordrng 1 WPW10383615 (thermistor), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Forest Park Dr, North Ridgeville, OH 44039
Robert A.

Robert A.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Found a knife stuck under float, removed, ran diognostic cycle, good, op test ok"

Near Colton Rd, Windham, OH 44288
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL GX2FHDXVA03 CC that the freezer is leaking. Found the drain tube frozen and had glass in the evap. Service pointer W10632338 C Special Project S38253 will pay for drain tube. Replaced the drain tube from t/s. Cleared the glass from the drain pan and from the drain tube. Optest ok; used 1 W10619951 (TUBE-DRAIN) from stock

Near Larkhall Dr, Madison, OH 44057
Gabriel P.

Gabriel P.

WASHER GE GTW680BSJ0WS "Don’t drain or spin is the complain,washer sits on top of a pallet,found wood seating underneath motor avoiding it from spin and drain hose is connected into a pipe 1 foot of the ground so when is draining water goes back to washer ran auto test and it pass notice when it fills water drain out cause of drain being connected to low"

Near W 18th St, Lorain, OH 44052
David R.

David R.

REFRIGERATOR WHIRLPOOL WRT318FZDM02 Replaced bulb. Op test ok.

Near Stallion Ct, LaGrange, OH 44050
Corey L.

Corey L.

MICROWAVE WHIRLPOOL KMHC319ESS0 "Customer complaint mw makes a loud noise when starting, confirmed deep humming sound after starting microwave, magnetron has failed, unit needs new mag, entitlement is weird on this unit, it’s saying it’s a mw but description of covered parts are for a broiler, defrost heater and a surface element, magnetrons are usually covered for 60mths I believe, customer is getting a hold of kitchen aid for s code, customer will needs part # W10818686, am not rescheduling, office to schedule a return visit when customer calls to either give scode or pay for part, customer owes 129.60 for labor; ordrng 1 W10818686 (magnetron 149.97), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Battersea Blvd, Rocky River, OH 44116
Macaulay G.

Macaulay G.

DISHWASHER KITCHENAID KUDT03FTSS0 Replaced chopper blade. All tested ok. Put mitigation mat under dishwasher.

Near Cliff Dr, Cleveland, OH 44102
Macaulay G.

Macaulay G.

WASHER AMANA NTW4516FW2 Washer would not fill or advance properly. Found that washer had not been calibrated. Ran calibration cycle. All tested ok. Put mitigation mat under washer.

Near Sprague Rd, Olmsted Township, OH 44138
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KSSS48QDX05 Steam gasket see chad pv for info

Near Wingedfoot Dr, Westlake, OH 44145
Chad  P.

Chad P.

REFRIGERATOR WHIRLPOOL WRS321SDHW00 Leveled unit for Cust. Found shut off bar on ice maker sticking in the off position. Needs I.m. Replaced. ; ordrng 1 WPW10300022 (I.M. )

Near Osborn Rd, Bay Village, OH 44140
Macaulay G.

Macaulay G.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 Need to get more supplies to complete job. Please schedule for Monday morning.; saved tckt

Near Wyndgate Ct, Westlake, OH 44145
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRT318FZDW02 "Installed new parts, op test good, advised customer to allow 24 hours for temps to settle to normal operation"

Near Detroit Rd, Avon, OH 44011
Gabriel P.

Gabriel P.

WASHER MAYTAG MAH8700AWW "Found front load washer gasket with mold and few pieces broken it most got caught in something ,ran rinse and spin did not smell burning washer working fine,open back panel to look if anything burning inside and there was no sign of motor over heating gave customer senior discount leave water mat"

Near Truxton Pl, Avon, OH 44011
Corina B.

Corina B.

REFRIGERATOR FRIGIDAIRE PLRS267ZAB3 CC that the unit does not cool and there is a loud noise when it’s on. Plugged unit into the watt meter. 15.3 amps when the compressor is trying to start. Locked rotor is 18.3 amps. Will need a new compressor. Customer does not want to repair

Near Township Pkwy, Highland Hills, OH 44122
Jeff M.

Jeff M.

REFRIGERATOR GE GFE26GMHGES The unit not cooling I found there is not heat transfer and the frigid is 50* the unit had over 10 diffidenterror codes the unit needs a new control compressors day evap ; ordrng 1 WR55X30452 (CONTROL ) and 1 WR85X10154 (evap & tube asm ff) and 1 WR87X23410 (COMPRESSOR )

Near W Main St, Madison, OH 44057
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Customer complaint seal is torn, confirmed right ff section door seal is torn near the mullion, unit needs new harness ff door seal; ordrng 1 W10830274 (gasket-fip)"

Near Richland Ave, Lakewood, OH 44107
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Cust showed pop, sent pic. CC that food is from the ff section and doors are not leveled. Ff is set at 38* and fz at 0*. Found the top shelf is to high to fit a gallon of milk. Advised cust to lower shelf and the crisper drawers to keep at a 5. Ran diag, everything passed. Optest ok."

Near Foxwood Ct, Mentor, OH 44060
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 Technical Service Pointer #: W10875533A. Frost accumulation in the freezer needs a thermistor kit and new fan blades; ordrng 1 W10902214 (THERMO KIT) and 1 WP2163777 (FAN BLADES)

Near E 134th St, East Cleveland, OH 44112
David R.

David R.

REFRIGERATOR FRIGIDAIRE FGHF2366PFEA Replaced ice maker container and solenoid. Op test ok.

Near Fawnhaven Dr, North Royalton, OH 44133
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KSC23C8EYY01 "Customer complaint that unit is not cooling, fresh food section temperature at 55 degrees, freezer section temperature at 61 degrees, evaporator fan is running, no frost pattern on freezer section evaporator, found fresh food section evaporator frozen solid, fresh food section evaporator fan assembly is broken, unit needs new control, thermistor, and evaporator fan assembly, customer does not want repair at this time ; ordrng 1 W10316760 (thermistor 51.63) and 1 WPW10235503 (cntrl-elec 229.75) and 1 WPW10453428 (fan-scroll 103.65), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Brayton Trail, Chagrin Falls, OH 44023
Brian M.

Brian M.

DRYER ELE MAYTAG MDE2400AYW Cc that no power to dryer Found breaker tripped in her basement Looks like a weak older breaker Ran test cycle OP TEST OK

Near Mayfield Rd, Chardon, OH 44024
Robert A.

Robert A.

DRYER WHIRLPOOL WED75HEFW1 "Found unit recieving 120vac, need 220 vac, missing l2, flipped breaker, ng, need an electricion to correct"

Near Franklin St, Mantua, OH 44255
Brian B.

Brian B.

MICROWAVE JENN-AIR JMV8208BAS Found failed relay on main board causing fan and stirrer motor to run anytime door is closed. also cavity light bulb out. Will give est on board and bulb. Lamp is NLA. Customer does not want to repair.. do not order parts. Paid sc.

Near Laughlin Ln, Westlake, OH 44145

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