We serviced a
GE DISHWASHER
Model GDT695SMJ0ES
Near Lorain, OH 44053
Marie V
Job Details: 01/05/2022
Replaced seal and control. No leaks. Op test ok
We serviced a
FRIGIDAIRE WALL OVEN
Model PLEB27S9DCB
Near Lorain, OH 44052
Angel
Job Details: 01/05/2022
"Cc that unit is throwing an f31 error code when you press to try to bake. Confirmed unit keeps beeping indicating an f31 error code which stand for a shorted temp sensor removed temp sensor and tested it and it was reading 1375ohms at room temperature will need temp sensor replaced. Ordering part customer said that they will install themselves. They just want us to order the part.; ordrng 1 316217002 (Temp sensor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near North Ridgeville, OH 44039
Angel
Job Details: 01/05/2022
Cc that the indicator light when unit finishes does not turn on. Verified and light works but she says it does not indicate that it is finished ran diagnostics and found error codes F6E3 F9E2 F6E4 F6E1 which F9E2 explains to replace control board. Tested unit and everything else is functioning as should will need to replace control board. Ordering part its covered under the extended 5 year warranty.; ordrng 1 W11120155 (Control)
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Shaker Heights, OH 44122
Jason N
Job Details: 01/05/2022
Cc unit needs updated heater element installed Installed updated heater element using customer supplied pre Id part. Ran auto test. Op test good.
We serviced a
WHIRLPOOL RANGE
Model WFC310S0ES3
Near Shaker Heights, OH 44120
Jason N
Job Details: 01/05/2022
"Installed control. Ran bake test to 300 degrees. No faults. Good heat, op test good."
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Shaker Heights, OH 44122
Jason N
Job Details: 01/05/2022
"Cc unit not turning onConfirmed unit will not power on. Replaced main control and console control using customer supplied pre Id parts. Ran dryer op test, good heat and functionality. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Cleveland Heights, OH 44118
Jason N
Job Details: 01/05/2022
"Cc unit not spinning out.Ran diagnostics, found code f7e6 for motor fault. Ran manual spin test, unit did not shift into spin. Replaced shift actuator using truck stock part. Ran spin and drain test, unit spun out clothing load. Op test good.; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Fairview Park, OH 44126
Manny
Job Details: 01/05/2022
"Cc unit starts and shuts off sometimes, tested all components unit is no heating while testing for voltage on high limit heater came off unit needs high limit thermostat ; ordrng 1 WP8557403 (thrmst-fix)"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Cleveland, OH 44135
Manny
Job Details: 01/05/2022
"Replaced heater, opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZ0
Near North Royalton, OH 44133
David R
Job Details: 01/05/2022
"Cc unit not draining. Found rubber fitting stuck in end of house causing blockage. Removed, ran unit, filled up 5 times. Drained all water. Ran diagnostics cycle all the way through. All components working correctly. Called techline to document. Unit is good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC500ESS00
Near Chagrin Falls, OH 44022
Brian M
Job Details: 01/05/2022
Cc no ice Found fill tube clogged Cleared fill tube Ran test fill Advised to watch
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS01
Near Ravenna, OH 44266
Brian M
Job Details: 01/05/2022
Cc no ice Found ice chute clogged Cleared ice OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB01
Near Ravenna, OH 44266
Brian M
Job Details: 01/05/2022
Cc icemaker leaking Found seal on front of icemaker mold to be leaking water ice broke container Needs icemaker and container Again customer wants to install ; ordrng 1 WPW10300022 (icemaker) and 1 WPW10670845 (container)
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC0
Near Perry, OH 44081
Dan H
Job Details: 01/05/2022
"Customer complaint that unit is not starting, confirmed no sound from user interface, some keys are not working, unit is not starting, unit needs new control and user interface ; ordrng 1 W11130238 (Cntrl) and 1 W11130341 (User interface)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Berea, OH 44017
Angel
Job Details: 01/05/2022
Cc that unit has a F2E2 error code. Confirmed when i arrived unit was flashing F2E2 No response from UI. Replaced UI and harness tested unit and erased the last error code stored. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WFW95HEXW2
Near Broadview Heights, OH 44147
Marie V
Job Details: 01/05/2022
"Replaced bellow, started a load and showed cust that the water that sits on bellow does not comes out with the new one, also explain that you have to push a little harder now to close the door, because is a new bellow and is sealing properly with the door. Op test okOn the notes shows that Cust paid in full."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Broadview Heights, OH 44147
Marie V
Job Details: 01/05/2022
"Cc that the unit is in not working when in use it will stop running. Verify power at the control 55V, check terminal 55V, unplugged unit and plugged in on another outle, it started working good. Advice cust to have a electrician to come and take a look at the outlet. Op test ok"
We serviced a
MAYTAG DRYER
Model MGD6230RHW0
Near Painesville, OH 44077
Corina B
Job Details: 01/05/2022
"CC that the unit turns off to soon and there is a rattling noise. Confirmed. Found the cap to the gas line inside the dryer, removed the cap and lint from the blower wheel. Started a cycle on regular with wet towels, time started to go down the towels were not hit the moisture sensor. Lowered the front legs time started to go back up with the towels,s hitting the moisture sensor. Opt test ok"
We serviced a
SAMSUNG DRYER
Model DV50F9A7EVWA2
Near Jefferson, OH 44047
Brian M
Job Details: 01/04/2022
"Cc of no heat Found heater open Needs heater ; ordrng 1 DC97-14486A (Heater), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED70HEBW0
Near Rome, OH 44085
Brian M
Job Details: 01/04/2022
Cc of noise Found idler pulley damagedReplaced using truck stock OP Test Ok ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
ELECTROLUX REFRIGERATOR
Model LFHT18171B1
Near Lorain, OH 44052
Angel
Job Details: 01/04/2022
Cc that unit is not cooling and leaking. Verified temperatures and unit in the freezer is at 0* and 2* ff section is at 60*. Explained to customer again that hes having this issue because freezer and ff section is so packed with stuff that its freezing everything in the back of unit and blocking the air vents freezing them up and with the temperature in the ff section it melts it making it leak. Had to steam out all ice and clear vent explained to customer that he will have to minimize the food. Unit is working as should just over packed. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDPE334GPS0
Near Kirtland, OH 44094
Jason N
Job Details: 01/04/2022
Cc unit top rack falling downFound upper rack rails separated. Found service pointer covering parts and labor. Ordering rack rails. ; ordrng 1 W11259786 (Track) and 1 W11259785 (Track)
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near Painesville, OH 44077
Dan H
Job Details: 01/04/2022
"Installed new user interface, op test good"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Middlefield, OH 44062
Brian M
Job Details: 01/04/2022
Cc dryer not turning on found unit not getting proper power missing 240 Check power at outlet no 240 flipped breaker still no power Advised on electrician
We serviced a
GE DRYER
Model gfds260ef0ww
Near Painesville, OH 44077
Dan H
Job Details: 01/04/2022
"Customer complaint of loud clanking scraping noises, found motor mount not properly seated which cause bolt to pull out and strip hole, found blower wheel damaged, found belt chewed up, reinstalled motor mount properly, installed bigger self tapping screw into stripped hole, installed new blower wheel and belt from truck stock surplus, op test good ; used 1 341241 (Belt) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near North Olmsted, OH 44070
Angel
Job Details: 01/04/2022
Asked customer for POP and she stated that the unit is out of warranty since dec. 16th but that she called to make the appointment before the warranty went out. Cc that unit was not washing ran diagnostics and tried to make the unit agitate and it would not agitate will need shifter replaced with service pointer one. Replaced shifter ran a calibration and auto test unit working as designed. Opt test ok.
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH05
Near Lyndhurst, OH 44124
Jason N
Job Details: 01/04/2022
Cc freezer light not workingReplaced freezer bulb using customer supplied pre Id part. Illumination returned to freezer section. Op test good.
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near North Royalton, OH 44133
David R
Job Details: 01/04/2022
"Cc unit will not shut off, timer will stay in same position, will have to manual turn by hand. Getting 240 but not advancing. Will need timer. Ordering. ; ordrng 1 WPW10642928 (Timer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MGDC465HW1
Near Cleveland, OH 44135
Angel
Job Details: 01/04/2022
Customer was just wondering if unit was electric or gas. I stated that it is a gas dryer and he would need a gas line from the house yo connect unit. Unit working as designed. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Rocky River, OH 44116
Angel
Job Details: 01/04/2022
Replaced ui and control board ran a calibration and auto test. Opt test ok.
We serviced a
AMANA REFRIGERATOR
Model BRD18V2W
Near Mentor-on-the-Lake, OH 44060
Dan H
Job Details: 01/04/2022
"Customer complaint that unit is not cooling properly, fresh food section temperature at 61 degrees, freezer section temperature at 13 degrees, compressor and condenser fan are running, evaporator fan is running, evaporator is frozen solid, customer does not want repair at this time ; ordrng 1 WP10442411 (Defrost thermostat) and 1 R0131577 (Defrost timer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Willoughby, OH 44094
Dan H
Job Details: 01/04/2022
"Installed new heater, op test good"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ4
Near Brecksville, OH 44141
David R
Job Details: 01/04/2022
"Cc unit Hood Light not working. Customer already replaced bulb and socket. Found not correct power coking from control and also harness burned at wire connections on socket. Gave estimate to customer, customer paid SVC only. Do not order parts. ; ordrng 1 W11182110 (Control) and 1 W11302329 (Harness), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Brecksville, OH 44141
David R
Job Details: 01/04/2022
"Replaced striker and control, still not working. F6E3 communication error, F7E7 motor unable to reach RPM. Unit not spinning or agitating. Looks like slider also broke apart and damage clutch and stator, chipped. No wires are disconnected. Ordering parts needed. ** requesting double labor ** schedule as 2 count ; ordrng 1 W11568984 (Harness) and 1 W10915700 (Stator) and 1 W10754448 (Clutch) and 1 W10734521 (Slider) and 1 W10915701 (Rotor)"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Parma, OH 44134
David R
Job Details: 01/04/2022
Will replace parts on return. Customer complaint humming from wash motor while running. Confirmed. Ordering pump motor **schedule as 2 count*** requesting double labor ; ordrng 1 W11416362 (Pump wash motor)
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near North Olmsted, OH 44070
Marie V
Job Details: 01/04/2022
"Took POP.Cc that the unit is not washing and that the hot water was just going in even when it was shut off. When arrived unit was on wash but no water inside. Ran diag found error code F8E1 long fill no fill. F8E3 overflow conditions. Replaced water valve from t/s Surplus and started a normal cycle. Op test okExplain cust that thats the reason why unit is not continuing properly, because the water temp and while running it keeps adding water when it shouldnt. ; used 1 W11038689 (Valve) from stock"
We serviced a
JENN-AIR WALL OVEN/MICRO
Model JMW2427WS02
Near Westlake, OH 44145
Marie V
Job Details: 01/04/2022
"Cc that the unit shows an error code when using the oven. Confirmed. Verify tech sheet, it shows to turn the diag and turn the fan on and then try unit. It preheat to 350* and it did not show the error code. Gave estimate to cust, cust will see how it does and will call back if wants fan to be replaced.; ordrng 1 WPW10273667 (Blower), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Maple Heights, OH 44137
Brian M
Job Details: 01/04/2022
Complaint no cool Plugged unit in Frost pattern showed Advised to let run for 72 plus hours and to reschedule if still needs service
We serviced a
WHIRLPOOL STACK W/D
Model WGT4027HW0
Near Euclid, OH 44123
Dan H
Job Details: 01/04/2022
"Customer complaint that unit is not cycling through, ran diagnostics found f5e2(lid lock fault) error code, lid lock passed test, unit needs new control , part is out of stock so not scheduling return appointment ; ordrng 1 W11481725 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WEE750H0HZ1
Near Avon Lake, OH 44012
Angel
Job Details: 01/04/2022
Cc that unit turned on by itself after trying to get connected to the wifi once she got connected to the wifi she left to her room and when she came back the oven was on. verified all functions on unit and everything is working as should found no error codes called tech line spoke to Scott to see what he would recommend and said if its functioning as should and theres no error codes to monitor for now and than he transferred me to safety explained issue and recommended the same thing if she has any further problems to call whirlpool. Opt test ok.
We serviced a
GE DRYER
Model DPXQ47ET0WW
Near Parma, OH 44134
David R
Job Details: 01/04/2022
"Cc unit not heating. Missing knob, went through cycles, tested heater, weak heater. Gave estimate for repair. Customer paying SVC only, do not order parts. ; ordrng 1 WE11M23 (Heater assy) and 1 WE4M137 (High limit) and 1 WE1X1263 (Knob), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MHW8630HW3
Near Mentor, OH 44060
Dan H
Job Details: 01/04/2022
"Customer complaint of low flow error code, ran diagnostics found f8e1(long/no fill) error code, valves open, good flow through, user interface is not very responsive, unit needs new user interface and control, parts are out of stock so not scheduling return appointment ; ordrng 1 W11351736 (Ui) and 1 W11322884 (Cntrl)"
We serviced a
MAYTAG RANGE
Model MGR6600FZ1
Near Bay Village, OH 44140
Angel
Job Details: 01/04/2022
Replaced lower cavity cover. Opt test ok.; used 1 SHIPPING (shipping and handling) from stock
We serviced a
KENMORE RANGE
Model 362.755659
Near Parma, OH 44134
David R
Job Details: 01/04/2022
"Cc unit left burners not working. Gas barely coming through, burners clogged. Tube orfice WB28K0095 all discontinued. Paid SVC ONLY."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS00
Near Lakewood, OH 44107
Marie V
Job Details: 01/04/2022
"Cc that the left hand side door does not close properly. Confirmed. Found that doors arent leveled, so when you close the door mullion gets stuck and does not engages in its place. Leveled unit out, op test okAlso added petroleum jelly to mullion."
We serviced a
JENN-AIR SXS REFRIGERATOR
Model JSC24C8EAM00
Near Lakewood, OH 44107
Marie V
Job Details: 01/04/2022
"Cust has part, wrong part was packed inside bag. Took pics. ; ordrng 1 WPW10279882 (Water line)"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2569YEM0
Near Lakewood, OH 44107
Marie V
Job Details: 01/04/2022
"Replaced water valve and fill tube. Cleared out ice maker, and cycled. Op test ok"
We serviced a
KENMORE RANGE
Model 362.755689
Near Cleveland, OH 44109
Jason N
Job Details: 01/04/2022
Installed bake ignitor. Ran bake test to 300 degrees. Good ignition and flame. Op test good.
We serviced a
WHIRLPOOL WASHER
Model MVWC415EW1
Near Cleveland, OH 44111
Jason N
Job Details: 01/04/2022
Installed lid latch. Ran auto test and calibration. Op test good.
We serviced a
MAYTAG DRYER
Model MEDE400XW0
Near Rocky River, OH 44116
Marie V
Job Details: 01/04/2022
"Cc that the unit is not heating confirmed. Verify thermal fuse, has 1ohms. Verify heater. Pass. Found thermal cut off open. Gave estimate . Replaced cutoff from Surplus. Tested unit and checked airflow outside. Is good. Op test ok.; used 1 279973 (Cutoff-tml) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Parma, OH 44129
David R
Job Details: 01/04/2022
Cc unit not spinning. Found hub worn down. Replaced from t/s. Tested and ran diagnostics and calibration. Good. Op test ok ; used 1 W10528947 (HUB) from stock
We serviced a
KENMORE STACK W/D
Model 417.94802301
Near Bedford, OH 44146
Brian M
Job Details: 01/04/2022
"Installed heater , bearing, idler and beltOP Test Ok ; used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MGDB835DC4
Near Avon Lake, OH 44012
Angel
Job Details: 01/04/2022
Cc that unit was very loud. Unit was on when i arrived and sounded like the blower wheel was bad. Took apart unit and found blower wheel cracked. Had one from surplus replaced wheel tested unit and sounds as should now. Opt test ok.; ordrng 1 WP697772 (Blower wheel)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Olmsted Township, OH 44138
David R
Job Details: 01/04/2022
Replaced FZ light. Good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Westlake, OH 44145
Marie V
Job Details: 01/04/2022
"Replaced ice maker, verify drain tube is clear. Op test ok"
We serviced a
GE WASHER
Model GFWS1500D0WW
Near Westlake, OH 44145
Marie V
Job Details: 01/04/2022
"Cc that the unit does not turns on and they have the control board. Took panel off and veto power to the boar d, has 120V. Unit will need control. Gave estimate to cust. Replaced control and started a cycle. Pass. Op test ok; used 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
JENN-AIR REFRIGERATOR
Model JS42PPDUDE01
Near Moreland Hills, OH 44022
Brian M
Job Details: 01/04/2022
Cc led out Replaced bottom left freezer led OP Test Ok
We serviced a
WHIRLPOOL DRYER
Model WED8620HW
Near Bay Village, OH 44140
Angel
Job Details: 01/04/2022
Cc that unit is doing a high pitch sound and very loud. Turned on unit and waited a bit to hear the sound did not hear any squeaking but took apart unit and found they had a lot of lint build up cleaned all the lint saw that the pulley and rollers were still like new so i took the off cleaned off lint and lubricated everything reinstalled all parts tested unit and went outside to check vent and was clogged up with lint explained to customer to every now and than to check on the vent because it has a cover for birds and it will get packed with lint and cause the issue they had inside the dryer. Unit working as designed. Opt test ok.
We serviced a
GE STACK W/D
Model GUD27ESSM1WW
Near Avon Lake, OH 44012
Marie V
Job Details: 01/04/2022
"Cc that theres a ghost that is turning on the unit by itself, t will fill with water by it self and then turn on to drain it. Confirmed. Found water valve has a crack on it allowing water to go inside drum and activating float mode. Unit will need new water valve. Shut off water to unit. ; ordrng 1 WH13X27314 (Valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW5090JW0
Near Cleveland, OH 44113
Jason N
Job Details: 01/04/2022
"Installed main control, could not install UI, selector button would not come apart, will most likely break. Ordering UI button before UI can be installed. Parts not showing in stock at Marcone, office to contact with next service date. ; ordrng 1 W10869886 (Knob inner) and 1 W10681353 (Knob outer)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGRU19F6QFB
Near Thompson, OH 44086
Dan H
Job Details: 01/04/2022
"Customer complaint that unit is not cooling properly, temperature at 65 degrees, evaporator fan is running, no frost pattern on evaporator, compressor and condenser fan are running, unit has a leak, unit needs new evaporator , heat exchanger, and filter drier, customer does not want repair at this time ; ordrng 1 297414901 (Evaporator) and 1 297217900 (Heat exchanger) and 1 WPW10143759 (Drier), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
JENN-AIR RANGE
Model JDR8895AAS
Near Sheffield, OH 44054
David R
Job Details: 01/04/2022
"Cc unit burners not working, sparked up. Found burner switches and module burnt. To take off top will need to drill out all burner head screws to orifce. Gave estimate to customer for repair. Do not order parts ** 2 job count. ; ordrng 1 12002792 (Spark switch assembly) and 1 74009098 (Spark module) and 1 Wp74007961 (LR orfice) and 1 WP7527P028-60 (RF) and 2 WP7527P023-60 (RR)s and 1 WP7527P021-60 (LF) and 10 WP3368921 (Screw)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Chagrin Falls, OH 44022
Brian M
Job Details: 01/04/2022
Installed lid lock and control Ran auto test and calibration test OP Test Ok
We serviced a
KITCHENAID DISHWASHER
Model KDTE334DSS0
Near Cleveland Heights, OH 44118
Jason N
Job Details: 01/04/2022
Cc unit needs upper rack adjusters Quoted for upper rack adjuster replacement. ; ordrng 2 WPW10546503 (Adjuster)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Cleveland, OH 44112
Jason N
Job Details: 01/04/2022
No refrigerant to recover in system. Installed evaporator. Brought system down to 29 in/hg vacuum. Held vacuum. No change to gauges. Charged system with 4.27oz of r134a. Low side stable at 5 psi. Watched frost pattern on evaporator. Advised customer to allow up to 24 hrs for unit to return to desired temperatures. ; saved tckt
We serviced a
SAMSUNG DRYER
Model DV45H7000EW/A2
Near Avon Lake, OH 44012
Angel
Job Details: 01/04/2022
"Cc that unit is not heating. Verified power to unit and its receiving 240vac. So i took apart unit tested the heating element and was opened will need heating element replaced. Gave customer estimate and they stated that they will be getting a new unit instead. Charged service call.; ordrng 1 DC47-00019A (Heater), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Lorain, OH 44053
Marie V
Job Details: 01/04/2022
"Cc that the unit will not wash, just stays and does not agitates or add water. Started unit just sensing no water entering tub. Ran diag found error code F7E5 shifter failure. Ran auto test on spin heard something not aligning, Removed rotor and found that is stripped with the slider as well. Unit will need new shifter , slider and rotor. Rotor is in warranty. Cust said that they have a 5 year extended warranty with lowes. Explain cust that she has to call then to have them sen a dispatch to us so we can work on it. ; ordrng 1 W10754448 (Clutch) and 1 W10915701 (Rotor) and 1 W10734521 (Slider), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBW01
Near North Ridgeville, OH 44039
David R
Job Details: 01/04/2022
"Cc unit not cooling correctly. Took temp readings. 30 in FZ and 50 in FF. No frost pattern on FF evap, slight frost on FZ evap. Tapped system, Took pressure readings on low. Reading 20psi resting and running 0psi.called techline. Gave readings. Techline said to replace dye filter drier first and then gave customer monitor for further changes. Ordering drier*** schedule as 3 count.; ordrng 2 WPW10143759 (Dye drier)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT316SFDM01
Near Conneaut, OH 44030
Dan H
Job Details: 01/04/2022
"Customer complaint that unit is not cooling, found unit unplugged, plugged in, compressor and condenser fan are running, evaporator fan is running, found dye running from line that run through the cabinet in evaporator compartment, unit cannot be repaired"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Burton, OH 44021
Brian M
Job Details: 01/04/2022
Customer showed pop Took picCc unit leaking From drain pump Reseated drain pump ran test cycle no leak found Advised to watch
We serviced a
GE WASHER
Model GTWN5050M0WS
Near Garrettsville, OH 44231
Brian M
Job Details: 01/03/2022
Cc unit not spinning Found unit to be Stuck in agitate Needs shaft ; ordrng 1 WH38X10017 (washing machine shaf) and 1 WH01X10302 (washing machine driv)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Cleveland, OH 44119
Jason N
Job Details: 01/03/2022
"Cc unit not cooling Confirmed unit is not cooling in either section, no frost pattern on evaporator. Checked pressures, low side reading 25 in/hg vacuum. Compressor is running. Charged system with nitrogen to 150psi. Checked all joints for leaks. No leaks found in rear compartment or evaporator. Called wp techline, Anthony, designated unit non repairable due to internal leak."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FBS01
Near Columbia Station, OH 44028
David R
Job Details: 01/03/2022
"Cc water leaked from under dispenser tray, couldve been left over water from when installing and testing parts out. No water leaked since. Good. Customer monitor."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Amherst, OH 44001
Angel
Job Details: 01/03/2022
Cc that unit is leaking once it starts spinning and draining. Verified by running unit in a rinse and spin and than letting the water drain out. Found out that when the recirculating pump kicks on it would start to leak all around the front took off top of washer to look under and found a sock on the fill whole for the water causing it not to let the water come into the washer and leaking out on to the floor also found cold water hose loose leaking a little as well. Removed sock and tested unit again and no leaks opt test ok.
We serviced a
MAYTAG WASHER
Model MHW5630HW2
Near Columbia Station, OH 44028
David R
Job Details: 01/03/2022
"Cc unit getting suds error, making noise. Found loose pressure tube, corrected. Also put zip ties around the drain tube and power cord so wouldnt bang on back of unit. Leveled unit up. Ran with a load of towels in and empty. Good. Let customer know about HE detergent and trying less detergent if needed. Good. Op test ok."
We serviced a
KITCHENAID RANGE
Model KSGB900ESS4
Near Cleveland, OH 44106
Jason N
Job Details: 01/03/2022
Cc unit front left burner flame not working right.Cust stated the flame cannot go to simmer or it goes out and the burner has soot buildup. Replaced burner head using customer supplied pre Id part. Tried to adjust valve to achieve simmer flame without blow out. Cannot adjust valve. Ordering burner valve and orifice holder. ; ordrng 1 W11109973 (Burner valve) and 1 W11445309 (Orifice holder)
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Cleveland Heights, OH 44118
Jason N
Job Details: 01/03/2022
"Cc unit not draining.Ran cancel drain, pump only humming not pumping. Pulled drain pump. Found plastic debris stick in impeller. Reassembled and ran wash test then cancel drain. Unit drained out properly. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Cleveland Heights, OH 44118
Jason N
Job Details: 01/03/2022
"Cc unit not drainingRan diagnostics. Found code f7e6 for motor fault. Checked under unit, everything checked good. Ran auto test. All functions passed, unit drained out properly. Found unit severely un level due to basement flooring. Possible unit not spinning out properly due to unbalanced loads. Leveled unit using shims under front leveling feet. Op test good."
We serviced a
WHIRLPOOL DRYER
Model WED8500DC3
Near North Ridgeville, OH 44039
Marie V
Job Details: 01/03/2022
"Cc that the unit will not let her touch the panel, or cancel or start, got it to work but unit takes too long to dry. Ran diag found error code F2E1 UI stuck button , F4E3 restricted air flow F4E4 L2 line voltage error F3E2 moisture sensor open , shorted. Took unit apart and verify ohms on heater, thermal fuse, thermostat and all pass. Unit will need main control and UI. ; ordrng 1 WPW10739349 (Control) and 1 W11158455 (Panel)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHW02
Near Garrettsville, OH 44231
Brian M
Job Details: 01/03/2022
Cc unit freezing Found damper not closing and gaskets ripped Needs damper and gasket Not in stock parts Customer needs 4 day advance for scheduling ; ordrng 1 WPW10196393 (damper control assy) and 1 WP67006341 (gasket) and 2 W10830276 (gasket-fip)s
We serviced a
KITCHENAID MICROWAVE
Model KMBS104ESS03
Near Lakewood, OH 44107
Angel
Job Details: 01/03/2022
Replaced ui and control. Tested unit opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS0
Near Cleveland, OH 44111
Angel
Job Details: 01/03/2022
Cc that unit was filling and draining but not washing. Started unit up and it filled but would not start washing made sure all connections were good and that it was receiving 120vac which it was. Will need wash pump replaced. Gave customer estimate and decided to just get a new unit. Charged service call.; used 1 W11085683 (PUMP&MOTOR) from stock
We serviced a
WHIRLPOOL DRYER
Model WED5620HW1
Near Shaker Heights, OH 44122
Brian M
Job Details: 01/03/2022
Installed heater OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model Wrf757sdhz00
Near North Olmsted, OH 44070
Marie V
Job Details: 01/03/2022
"Cc that the unit does not make ice. Took temps -3 on freezer and 36* on fresh food and 9* ice maker mold. Ran error codes for ice maker, E2 motor lost position. Set unit to step 57, 120V to the ice maker, not operating. Unit will need ice maker. Replaced from T/S. It filled right away. Op test ok; used 1 W11294907 (ICEMAKER) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near North Olmsted, OH 44070
Marie V
Job Details: 01/03/2022
"Cc that the unit fills up and then does nothing. Confirmed verify power going to motor 120V. Unit will need new pump motor. Replaced from T/S. Tested unit, no leaks. Op test ok; used 1 W11085683 (PUMP&MOTOR) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ
Near North Olmsted, OH 44070
Marie V
Job Details: 01/03/2022
"Replaced heater, no leaks. Op test ok"
We serviced a
GE DRYER
Model DPSB620GC3WW
Near Shaker Heights, OH 44122
Brian M
Job Details: 01/03/2022
"Cc of noise Found noise to be coming from front bearing housing The front housing was pushed forward drum not in correct position Fixed bearing housing Advised to watch If it will not stay in place it will need to be replaced Quoted ; ordrng 1 WE49X20697 (dryer bearing repair), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS1
Near Broadview Heights, OH 44147
David R
Job Details: 01/03/2022
"Cc unit not draining. No blockage, found control not sending 120 down to drain pump. Ordering control ; ordrng 1 W10854225 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE WASHER
Model GTW525ACP0WB
Near Beachwood, OH 44122
Brian M
Job Details: 01/03/2022
Installed lid latch Ran drain and spin OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL DRYER
Model WED5620HW1
Near Shaker Heights, OH 44122
Brian M
Job Details: 01/03/2022
Installed heater OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Lakewood, OH 44107
Angel
Job Details: 01/03/2022
"Cc that units timer is not running will stay in same spot. Verified to make sure vent was not clogged up and it wasnt unit will need timer replaced. Gave customer estimate and they stated they will try to fix themselves. Charged service call.; ordrng 1 WPW10642928 (Timer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL MICROWAVE
Model KMHC319ESS4
Near Cleveland, OH 44102
Angel
Job Details: 01/03/2022
"Cc that unit is not heating. Tested unit by inserting a mug with water and it was not heating. Will need magnetron and diode replaced. Gave customer estimate and decided to just get a new unit. Do mot order parts just an estimate.; ordrng 1 W11230995 (Magnetron) and 1 W11256462 (Diode), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BW2
Near Lakewood, OH 44107
Angel
Job Details: 01/03/2022
Cc that unit is heating up to 350* but will not keep temperature. Started unit on bake with my amp reader plugged in to check the amps on the igniter and was good its pulling 3.06amps let the unit heat up all the way to 350* and waited about 10mins to see what temperature unit was holding and was at 344* and 332* when i checked to calibrate the unit it was set at -20* so i explained to them the issue with that and they were not aware that the temperature calibration was set to that so i set it back to 0* but unit is working as designed. Opt test ok.
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ00
Near Cleveland Heights, OH 44118
Jason N
Job Details: 01/03/2022
"Found ice maker tray full of ice, too thick, unable to harvest. Cleared ice maker. Ran manual harvest and fill tests. All functions passed. Possible ice maker not harvesting completely causing overfilling of ice tray but cannot duplicate at this time. Customer to monitor. ; ordrng 1 W10873791 (Ice maker)"
We serviced a
WHIRLPOOL MICROWAVE
Model WML55011HS3
Near Cleveland, OH 44135
Marie V
Job Details: 01/03/2022
"Cc that the unit heats and stops heating and gets quieter when is not heating, also that it showed an error code of F1E4 MW relay. Confirmed. Put kill a watt meter on and started unit, is pulling 0.57 amps. Unit will need main control.Cust will call back if she wants to continue ; ordrng 1 W11129648 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Broadview Heights, OH 44147
David R
Job Details: 01/03/2022
"Cc unit not dispensing fabric softener. Checked valves and found out of range, not letting water into that side of dispenser for fabric softener. No ex warranty on part, out of warranty. Will have to pay for total repair. Ordering valve housing. ; ordrng 1 W11127357 (Valve housing), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Bedford Heights, OH 44146
David R
Job Details: 01/03/2022
"Cc unit making noise. Found pieces broke off from tub ring and basket, spinning out of control and unit hitting suspension rods. Ordering control, basket, suspension and tub ring. ; ordrng 1 W11170319 (Control) and 1 WPW10531289 (Tub ring) and 1 W10554251 (Basket) and 1 W10780045 (Suspension)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Middleburg Heights, OH 44130
David R
Job Details: 01/03/2022
"Cc unit not washing correctly all the time, intermittently and dispenser not opening all the time intermittently. Pump wash motor covered under ex 10 year warranty. Found gasket on dispenser causing door not to properly open. Went through diagnostics and got wash motor error. Would hum during cycle and try to come on. Intermittently happening. Would replace wash motor and dispenser. Gave estimate, customer said calling whirlpool ; ordrng 1 W10861000 (Dispenser) and 1 WPW10591570 (Pump motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE WALL OVEN
Model JGBP30WEA2WW
Near Aurora, OH 44202
Brian M
Job Details: 01/03/2022
"Cc of no bake Found igniter glowing faintly Weak igniter Needs igniter ; ordrng 1 WB2X9154 (igniter), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
ADMIRAL DRYER
Model AED4475TQ1
Near Lakewood, OH 44107
Angel
Job Details: 01/03/2022
Cc that unit was mot starting or doing anything. Verified and found door latch broken. Tested unit by jumping the wire and unit started up. Replaced with latch from truck stock tested and working and heating as should. Opt test ok.; used 1 WPW10569603 (DOOR SWTCH) from stock