Service History 75

We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204EPA4
Near Lyndhurst, OH 44124
Joe O
Job Details: 07/07/2021
"Cc: not drying properly, breaking cupsFound no stored error codes. Found cold water at start of cycle. Advised customer to run hot water at sink prior to starting unit. Advised customer glasses could have broke from cold water wash then adding heat. Unsure of what actually caused glasses to break. Unit is heating. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Maple Heights, OH 44137
Jason N
Job Details: 07/07/2021
"Cc unit not locking lid, not advancing cycles.Ran diagnostics, found code f8e1 no fill/long fill. Cleared code. Ran auto cycle and calibration. All functions normal. Possible household drain or water issue. Could not duplicate an issue with unit."
We serviced a
WHIRLPOOL RANGE
Model KSGG700EBS2
Near Amherst, OH 44001
Marie V
Job Details: 07/07/2021
"Cc that the oven does not heat at all. Ran diag no error codes. Turned on , it worked, cust said that it goes up to 150* and then it stops,. Preheated unit to 350* and it cycled several times. Couldnt duplicate issue. Advice cust to monitor. Rebooted unit. And tested oven. Is good. Op test ok"
We serviced a
MAYTAG DRYER
Model MED6630HC0
Near Chagrin Falls, OH 44023
Brian M
Job Details: 07/07/2021
Cc of noise Found idler locked up Replaced using dryer kit OP Test Ok ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104HPS1
Near Lyndhurst, OH 44124
Joe O
Job Details: 07/07/2021
Installed adjuster. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Painesville, OH 44077
Jeff M
Job Details: 07/07/2021
Installed the new part op tested good. Led light
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Parma, OH 44134
Corina B
Job Details: 07/07/2021
Model and serial number do not match. Advised cust to call the store or whirlpool to get a pop or a concession
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Mayfield Heights, OH 44124
Jeff M
Job Details: 07/07/2021
The plastic is starting to come off in layers on the user display needs a new user display. It also just needs re-leveled the side of the user displays clipping the cabinet; ordrng 1 W11243318 (Ui)
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Amherst, OH 44001
Marie V
Job Details: 07/07/2021
"Cc that when you unplug unit it sparks at the outlet and that it shows an error code of F2E2. Explain cust that if unplug washer and plug back in it will arch because rapid draw on available power occurs , resulting in a brief spark. This is normal. Ran diag got error code of F2E2 UI disconnected, F0E4 spin limited by water temp. Check hot and cold they were good. Found SP on error code. Cust showed me a pic. Check all connections, they were all in. Unit will need UI and water valve.; ordrng 1 W11478526 (Ui) and 1 W11165546 (Valve)"
We serviced a
N/A N/A
Model PYG2300AWW
Near Euclid, OH 44132
Joe O
Job Details: 07/07/2021
Cc: not heatingFound gas coils failed. Replaced gas coils. Ran test cycle. Op test ok ; used 1 279834 (COIL) from stock
We serviced a
MAYTAG WASHER
Model MVWC300VW1
Near Maple Heights, OH 44137
Jason N
Job Details: 07/07/2021
Installed water level switch. Op test good.
We serviced a
JENN-AIR COOKTOP ELE
Model CVE3401B
Near Solon, OH 44139
Brian M
Job Details: 07/07/2021
Installed glass cooktop OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ00
Near Beachwood, OH 44122
Jason N
Job Details: 07/07/2021
"Cc unit not cooling. Confirmed both compartments at room temperature. Compressor not running. Ran test 38, compressor did not turn on. Compressor is cold, no power from Orion board. Unit will need compressor/Orion board and most likely ff evaporator for refrigerant leak. Parts/labor covered under 2-5 yr. Compressor and evaporator not showing in stock at Marcone, office to contact customer with next service date. ; ordrng 1 W11393142 (Compressor) and 1 W11336586 (Control compressor) and 1 W11291123 (Evaporator)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Avon, OH 44011
Marie V
Job Details: 07/07/2021
"Cc that the unit is not completing cycles and that is not agitating. Ran diag found error code of F6E7 motor fault , F0E5 off balance load detected. Ran auto test, unit is not agitating. Tilted unit found shifter came off place. Replace from T/S. Ran calibration and auto test. Op test ok ; used 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model 665.17829
Near Parma, OH 44129
Gabriel P
Job Details: 07/07/2021
Plug old line and found no leak customer wants to return part
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ02
Near Parma, OH 44134
Corina B
Job Details: 07/07/2021
"CC that the unit is not cooling. Confirmed ff45* Fz 28*. Checked the evaporator no frost pattern. Will need a new compressor, evaporator and drier. ; ordrng 1 WP2188823 (Evaporator) and 1 WPW10143759 (Drier) and 1 W10507884 (Compressor)"
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Brecksville, OH 44141
Corina B
Job Details: 07/07/2021
"CC that the dryer does not turn on. Confirmed. Found the drum and the blower wheel full of water and moisture. No water to the unit and vent is clear with not water. Checked the lint screen, the screen had a build up of fabric softener. Cleaned the screen. Found the belt was broken. Replaced the belt and idler pulley from t/s. Advised cust 6-8 bath towels equals a full load. Opt test ok. ; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ04
Near Valley View, OH 44125
Corina B
Job Details: 07/07/2021
CC that the door does not shut correctly. Confirmed. Found the gasket not touch at the top of the door. Hear a vibrating noise. Adjusted the condenser. Opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHB03
Near Garfield Heights, OH 44125
Corina B
Job Details: 07/07/2021
Cc that door was not shutting properly. Confirmed found liner on bottom of door cracked will need new door ordered took picture of damage. Also the bin that came in was damaged took picture of damage will need new one ordered. Office to reschedule.; ordrng 1 LW10912374 (Door) and 1 W11239961 (Bin) and 1 W11223753 (Name plate)
We serviced a
WHIRLPOOL WASHER
Model LXR7133JQ0
Near Rocky River, OH 44116
Gabriel P
Job Details: 07/07/2021
Found defective tub seal is leaking also agitator will not come off and bolt of agitator broke off need does part and a second technician ordering parts listed ; ordrng 1 Wp358237 (Ag) and 1 Wp63235 (Screw) and 1 W10820043 (Basket drive) and 1 285785 (Clutch) and 1 3360629 (Gearcase) and 1 280184 (Support)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Brooklyn, OH 44144
Corina B
Job Details: 07/07/2021
Replaced the damper. Leveled the doors. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDW
Near Beachwood, OH 44122
Jason N
Job Details: 07/07/2021
"Cc unit ff door not even with freezer door.Customer stated the ff door gap is not even with freezer door all the way across and the door squeaks when opening or closing. Lubricated rollers and adjusted roller height to eliminate squeak. No more adjustment to doors to even up gap, 1/4 difference from side to side. Noticed scratch in floor while working on unit"
We serviced a
GE STACK W/D
Model GUD24GSSJ0WW
Near Wickliffe, OH 44092
Joe O
Job Details: 07/07/2021
"Installed sensor kit, could not remove old pulley. Set screw seized. Did not need new pulley. Ran test cycle. Op test okTook new pulley for return. ; used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Strongsville, OH 44136
David R
Job Details: 07/07/2021
Cc unit has been leaking since day one. Found grease as well coming and dripping lol over bottom components. Will need gearcase and drive components. **requesting double labor ; ordrng 1 W11423758 (Gearcase) and 1 W11026785 (Motor) and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W11409708 (Shield) and 1 W11395618 (Cap) and 1 W11481722 (Actuator)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSC2324VF1
Near Cleveland, OH 44144
Corina B
Job Details: 07/07/2021
Steamed the evaporator out. Replaced the control. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
KENMORE WASHER
Model 110.28002012
Near Strongsville, OH 44149
David R
Job Details: 07/07/2021
"Cc unit not putting water in. Put unit on normal, started, unit locked lid, sensing, did about 2-3 mins of sending, then water started coming into unit. Cancelled and drained out. Put unit on express cycle, waited while it sensed, water going into unit, agitating. Put unit on drain/spin. Spin is good. Had customer put some clothes in unit. Normal start, let go through sensing. Water came into you after about 3-4 mins of sensing."
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH05
Near Mayfield Heights, OH 44124
Jeff M
Job Details: 07/07/2021
Install door gasket lightbulb also blown customer can install the lightbulb; ordrng 1 W11518235 (Light)
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Wickliffe, OH 44092
Jeff M
Job Details: 07/07/2021
The belt is slipping now there is a rubber compound buildup on the cam pulley needs a belt and cam; ordrng 1 W10721967 (Cam) and 1 W11239857 (Belt)
We serviced a
MAYTAG WASHER
Model MHWE450WW01
Near Wickliffe, OH 44092
Jeff M
Job Details: 07/07/2021
customer seeing an excess of mold buildup in all the nooks and crannies needs a new dispenser; ordrng 1 WPW10015190 (Dispenser)
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Brooklyn, OH 44144
Corina B
Job Details: 07/07/2021
"Cc complaint that it will not drain or agitate. Ran diagnostics and found error code F8E1 NO FILL, LONG FILL and F7E6 MOTOR FAULT.Confirmed found shifter out of place will need to order new shifter.; ordrng 1 W10913953 (Actuator)"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JW
Near Painesville, OH 44077
Joe O
Job Details: 07/07/2021
Installed bake igniter harness. Tested. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHZ03
Near North Ridgeville, OH 44039
David R
Job Details: 07/07/2021
Replaced right door gasket. Put in dryer for 10 mins to get all wrinkles out. Good. Op test ok.
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW02
Near Elyria, OH 44035
Marie V
Job Details: 07/07/2021
"Cc that the unit has frost, confirmed. Check gasket is good, found liner warped. Will need new door. ; ordrng 1 W10746789 (Door)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT134TFDW00
Near Lakewood, OH 44107
Gabriel P
Job Details: 07/07/2021
Found freezer at 7 degrees F and fridge was 37 to 39 at the coldest temp setting thermostat not reading temperature correctly ordering ; ordrng 1 W10839843 (Thermal stat) and 1 WP2196003 (Barrier)
We serviced a
MAYTAG DRYER
Model MED5100DW0
Near Montville, OH 44064
Jeff M
Job Details: 07/07/2021
The part that was ordered was the correct part number it was the correct box but it was the incorrect part inside I took multiple pictures showing the flaw that the new control has.
We serviced a
JENN-AIR DBL WALL OVEN
Model JJW9630AAB
Near Solon, OH 44139
Brian M
Job Details: 07/07/2021
Cc unit gave error Ran test bake At 350 for an hourCould not duplicate an issue
We serviced a
GE DISHWASHER
Model GDF520PGJ2CC
Near Conneaut, OH 44030
Jeff M
Job Details: 07/07/2021
Installed the new part op tested good. Control and latch
We serviced a
MAYTAG REFRIGERATOR
Model MBF2258FEZ06
Near Beachwood, OH 44122
Jason N
Job Details: 07/07/2021
Cc unit freezer door opening crookedCustomer states when opening freezer door from the left side the door opens crocked. Advised customer this is normal operation for these models and that manufacturer recommends opening door using center of handle. Unit is operating as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC1
Near Chagrin Falls, OH 44023
Brian M
Job Details: 07/07/2021
Customer sent pop to service email Cc unit will not power on Found unit getting power but no lights on control Can not verify function of UI Will need UI and control Office to reschedule parts on b/o; ordrng 1 W10861501 (console) and 1 W10916666 (cntrl-elec)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Newbury Township, OH 44065
Brian M
Job Details: 07/07/2021
"Recovered refrigerant Installed compressor and evap using lokring Pressure tested with nitro 150 psi no changes Ran 30 inch vac for 20 min Watched no change Recharged with 5.5 oz r134a Pressure sitting at 5 normal frost pattern OP Test Ok Advised to let cool for 48 hours ; ordrng 1 Tjaf1200 (Tube ext), used 1 W10895738 (7.5/6), 1 W10895713 (8.5/8), 2 W10896677 (6/2), 1 W10896689 (5/4), and 1 W10895757 (6/5) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Ashtabula, OH 44004
Jeff M
Job Details: 07/07/2021
I will try to remove the fan in the rear and the fan broke fan is not coming off the balancing of the fan is compromised because its broke needs a new fan; ordrng 1 WP694089 (Fan)
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN402ESS01
Near Beachwood, OH 44122
Jason N
Job Details: 07/07/2021
Installed main control. Ran manual defrost test 12. Defrost heater turned on. Steamed evaporator clear. Op test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYW02
Near Westlake, OH 44145
Gabriel P
Job Details: 07/07/2021
Found no leaks feed nitrogen no leak also recharged evaporator on fresh food section and there was no leak but evaporator had good frost pattern call bj he said it may have and internal leak but to call whirlpool and did spoke to Robert he doesnt believe is a leak in the cabinet he believes is the termister replace from t/s also did had smaller wiring nut I had to stop at aces store opt test ok; used 1 W10316760 (Thermistor) from stock
We serviced a
GE WALL OVEN
Model PT7800SH2SS
Near Avon Lake, OH 44012
Gabriel P
Job Details: 07/07/2021
"Found temperature sensor error code check sensor is 1096 is good call bj told me to replace it cause it could still be bad but if it dont take care issue will need control cause it may not be reading it correctly,ordering sensor but wants put unit back together and turn power on it started working call bj he ask to charge him just service call but if error comes back then he will need sensor replaced"
We serviced a
MAYTAG DRYER
Model MGDC465HW1
Near North Madison, OH 44057
Jeff M
Job Details: 07/06/2021
Installed new parts did not work. I went through the wiring schematic the timer sends power needs a new timer; ordrng 1 WPW10185992 (Timer)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF560SAFM1
Near Mentor, OH 44060
Jeff M
Job Details: 07/06/2021
The unit isnt washing the sump is Seized in place; ordrng 1 WPW10605057 (Pump) and 1 S
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HBS02
Near Painesville, OH 44077
Jeff M
Job Details: 07/06/2021
I was not able to determine where the noise was coming from my cycle the damper assembly along with multiple other components through test mode noise almost sounds like Freon passing through the system. I did not witness the noise the customer was describing while I was in the home. The dispenser is dripping I remove the water filter cleaned it and I had some food grade grease to a few of the fittings. This did not fix the issue ordering a set of water valves and waterline; ordrng 1 W11482383 (Valve) and 1 W10394073 (Water line)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDAZ03
Near Beachwood, OH 44122
Jason N
Job Details: 07/06/2021
"Cc unit vibration noise and some good freezing in ff sectionCustomer showed pop.Found vibration is coming from rear of unit. Found water line connector vibrating against back metal panel when compressor is running. Checked unit temps, found customer had ff section temps set to 33 degrees. Advised customer to set unit to recommended temperature setting of 38 degree, customer will monitor. Customer also stated water dispense is slow. Checked source pressure to unit, found low pressure from saddle valve in basement. Advised customer to have plumber replace valve."
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Rootstown, OH 44272
Brian M
Job Details: 07/06/2021
Cc unit not washing Found water valve sensor error Replaced valve Ran auto test and calibration
We serviced a
AMANA DRYER
Model NED4655EW1
Near Brooklyn, OH 44144
Corina B
Job Details: 07/06/2021
Replaced the motor and wheel. Started a cycle optest ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Olmsted Township, OH 44138
Marie V
Job Details: 07/06/2021
"Cc that the dispenser is not working. Confirmed. Check power coming in to dispenser when pressing switch,no good. Check switch for continuity,pass check door switches, pass. Called BJ and ask. Had me verify 120v to door switches and dispenser, door switches are getting 120 but dispenser does not. Had me call whirlpool tech line, he told me to tell cust that whirlpool will contact in the next few days. Gave file number to cust."
We serviced a
WHIRLPOOL MICROWAVE
Model WML55011HS4
Near Kent, OH 44240
Brian M
Job Details: 07/06/2021
Complaint of squeaking at hinge Removed door added a little lubricant OP Test Ok
We serviced a
WHIRLPOOL DRYER
Model WED5100HW1
Near Shaker Heights, OH 44122
Jason N
Job Details: 07/06/2021
"Cc unit sensor dry not working properly.Customer states unit doesnt dry all her clothing on low temperature and even on high certain items come out damp. Ran diagnostics, no codes stored. Ran moisture sensor test, sensor bars passed. Checked airflow at vent outlet, good airflow. Advised customer on how sensor dry operation works and to use timed dry feature if necessary. Unit is working as designed."
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFP00
Near Chardon, OH 44024
Joe O
Job Details: 07/06/2021
"Cc: not cooling properly, frost build up on ff evap coverCustomer stated they have only had the unit plugged in for a couple hours. They stated the unit was frosted up on the ff evap. Found temps in ff section at 55 and freezer at 40. Found control version is 6.0.0, should be 7.0.0 or higher. Needs ff evap cover and control; ordrng 1 W10887790 (cover-evap) and 1 W11332011 (Control)"
We serviced a
KITCHENAID RANGE
Model KGSK901SSS01
Near Lakewood, OH 44107
Marie V
Job Details: 07/06/2021
Replace door lock and put screw in. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2FHGXKT00
Near Mentor, OH 44060
Jeff M
Job Details: 07/06/2021
The unit is leaking from the filter housing needs a new filter housing; ordrng 1 WP2186443 (Filter housing) and 1 S
We serviced a
KITCHENAID DISHWASHER
Model n/a
Near Shaker Heights, OH 44120
Jason N
Job Details: 07/06/2021
"Cc unit not draining, burning like smell. Found unit has bottom full of water. Ran cancel drain, drain pump not running. Cleared water from unit, pulled drain pump. Found piece of glass stuck in pump impeller. Removed and tested drain pump. Drain pump working. Ran wash test then cancel drain. Unit draining properly. Op test good."
We serviced a
GE REFRIGERATOR
Model PYE22PSHBSS
Near Pepper Pike, OH 44124
Joe O
Job Details: 07/06/2021
"Cc: not cooling ff sectionFound temps in ff section at 57 degrees. Freezer at 3 degrees. Found ff evap fan not running. Frosting on evap cover. Needs ff evap fanCustomer would like added to cancellation list please; ordrng 1 WR60X29099 (refrigerator fresh f), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model RBS245PRQ03
Near Novelty, OH 44072
Joe O
Job Details: 07/06/2021
Installed thermostat. Ran test bake. Op test ok
We serviced a
WHIRLPOOL WASHER
Model NFW5800HW2
Near Streetsboro, OH 44241
Brian M
Job Details: 07/06/2021
Customer showed pop took pic Cc unit not draining Found connection on pump loose Re seated pump connections Ran several test to verify functionOP Test Ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Shaker Heights, OH 44120
Jason N
Job Details: 07/06/2021
"Cc unit not washing dishes.Customer stated unit washes dishes poorly. Found both upper and lower spray arm spray holes clogged with food debris. Tried cleaning spray arms out. No good, too clogged with debris. Ordering new spray arms. Customer will install himself.; ordrng 1 WPW10319027 (Spray arm lower) and 1 WPW10317197 (Spray arm upper)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Seven Hills, OH 44131
David R
Job Details: 07/06/2021
Cc unit not agitating. Found actuator out of position. Moved and corrected. Tested. Unit is agitating and spinning. Customer to monitor. If happens again will order and replace actuator.W10913953 actuator
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVMS2
Near Painesville, OH 44077
Jeff M
Job Details: 07/06/2021
The freezer is freezing towards the top of the back is preventing adequate airflow I pulled the machine out they tested the freezer thermistor. It owned out at 18 K ohms. Which is roughly 7?. The temperature inside the refrigerator is actually 25? needs a new thermistor harness. I also owned out the heater assembly everything tested good.; ordrng 1 W10196195 (Harness) and 1 S
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Solon, OH 44139
Brian M
Job Details: 07/06/2021
Cc unit not washing Found error for heater circuit open and wash motor error Found motor getting power but not running Needs motor and control and recommend replacing spray arms ; ordrng 1 W11305303 (cntrl-elec) and 1 W11305303 (cntrl-elec) and 1 W11101428 (arm-spray) and 1 WPW10448645 (spray arm)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF300EBS00
Near Chagrin Falls, OH 44022
Brian M
Job Details: 07/06/2021
Cc of frost build up on back wall Found a little bit of ice crystals build up on fan housing Cleaned it Off Advised on door sealing
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300EWH03
Near Novelty, OH 44072
Joe O
Job Details: 07/06/2021
Replaced ice maker. Op test ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRT21S6ABH
Near Chesterland, OH 44026
Joe O
Job Details: 07/06/2021
"Cc: not cooling properlyFound freezer temps at 19 degrees, ff at 55 degrees. Found unit shutting down before reaching temperature. Adjusted thermostat, unit started cooling. Unit has good frost pattern. Needs thermostatCustomer does not want to repair at this time; ordrng 1 241537103 (control-temperatur), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Moreland Hills, OH 44022
Joe O
Job Details: 07/06/2021
"Cc: not workingCustomer stated unit quit mid cycle, and would not start after that. Found error code f6e2(communication error). Needs control and uiCustomer does not want to repair at this time ; ordrng 1 W10861510 (console) and 1 W11024149 (cntrl-elec)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Eastlake, OH 44095
Joe O
Job Details: 07/06/2021
"Cc: rattling noiseTested all fans, damper, and compressor. Could not duplicate issue. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS00
Near Cleveland, OH 44105
Jason N
Job Details: 07/06/2021
"Cc unit not cooling in ff section. Found ice buildup on ff evaporator cover, no airflow to ff section. Ran test 128 for control version check, control version is 6.0.0. Per service pointer W11033419D, h.v. Main Board needs replaced with updated software version and evaporator cover. ; ordrng 1 W11167902 (Evaporator cover) and 1 W11333076 (Control board)"
We serviced a
GE DISHWASHER
Model PDT715SYN0FS
Near Chardon, OH 44024
Joe O
Job Details: 07/06/2021
"Cc: leaking, error code 888Found there is no 888 error code for this unit. Ran test cycle. Found heating element loose. Tightened element. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Conneaut, OH 44030
Jeff M
Job Details: 07/06/2021
Installed the new part op tested good. Main control and ui
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Seven Hills, OH 44131
David R
Job Details: 07/06/2021
"Cc unit making noise. Found warning label on power cord hitting the back on the wall, flapping back and forth. Removed. Tested. Good. Unit is good."
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Avon Lake, OH 44012
Gabriel P
Job Details: 07/06/2021
"Replace valve still having same issue call tech line spoke to Austin ask to replace part listed,opt test ok ordering ; ordrng 1 WPW10151236 (Console) and 1 W10260620 (Dispenser) and 1 WPW10260622 (Cover fin)"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Brecksville, OH 44141
David R
Job Details: 07/06/2021
"Cc no water coming into unit. Ran diagnostics no error codes. Went into component activation. Went to cold and hot valves, both working. Faucet water is working. Ran a quick wash and let go, unit is going through sense and then into filling. Water is coming into unit. Cancelled, drained. Ran a different cycle. Unit is still working correctly. Water coming into unit properly. Advised to check options before starting a load to make sure if extra water or so is needed, to select that option. Also refer to owners manual as well. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near Broadview Heights, OH 44147
David R
Job Details: 07/06/2021
"Replaced both main control and UI, ran test 51/52. Good. Op test ok"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Broadview Heights, OH 44147
David R
Job Details: 07/06/2021
"Cc unit not drying, apartment office gave me key to apartment just in case customer wasnt there. Put unit on a cycle and tested. Unit is heating. Cannot find exact vent for customer apartment but either the vents are all clogged at the end in the lint trap and none of flaps are moving while dryer is running. Took of back vent. Not kinked. Unit heating and cycling. Unit test good. Could be a blockage in vent. Customer to call maintenance. Unit test good. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHB00
Near Brook Park, OH 44142
David R
Job Details: 07/06/2021
"Cc doors not aligned, build up of ice by icemaker on side. Adjusted doors, alignment is good. Adjusted unit to automatic 8 hr defrost. Set temp to 1 in FZ and 39 in FF. Give 24 for unit to adjust. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WFW5090GW0
Near Conneaut, OH 44030
Jeff M
Job Details: 07/06/2021
Releveled the unit op tested good. Removed the pedestal
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Berea, OH 44017
Corina B
Job Details: 07/06/2021
"Steamed the evaporator out. Replaced the evap fan, harness, control and damper. Brought the core back for return.Opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS25EWMS8
Near Columbia Station, OH 44028
Corina B
Job Details: 07/06/2021
"Found the Fz evap with a good frost pattern. Called BJ talked to customer and stated started to cool. Could have a restriction used the nitrogen after removed the drier to blow nitrogen threw. Recovered refrigerant, replaced drier, pulled 28vac w/ pump, watched, good, charged 5oz r134a, unit cooling, pressures good. Service pointer W10632338E s code S38253. Replaced the drain tube. Opt test ok ; used 1 W10619951 (TUBE-DRAIN) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDB06
Near Rocky River, OH 44116
Corina B
Job Details: 07/06/2021
Found the ice maker fill tube was missing. Replaced the fill tube from the ice maker kit. Cycled the ice maker. Opt test ok ; O-emld tckt
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Wellington, OH 44090
David R
Job Details: 07/06/2021
"Replaced gearcase, cam and belt. Tested in diagnostics, good. Ran spin and agitate by itself. Good. Op test ok"
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Oberlin, OH 44074
David R
Job Details: 07/06/2021
Replaced wash motor assembly. Found build up in drain pump and wash motor pump. Took pics. Showed customer to let them know. Make sure not to throw plates with chunks on them or to pre clean before using dishwasher to prevent this. Ran unit. Tested. Good. Op test ok
We serviced a
MAYTAG LAUNDRY CENTER
Model MVWC565FW2
Near Brooklyn, OH 44144
Marie V
Job Details: 07/06/2021
"Replaced actuator, ran auto test and calibration. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near North Royalton, OH 44133
Marie V
Job Details: 07/06/2021
"Cc that the unit is not cleaning the clothes properly and they still have detergent on , it makes a clicking noise and is not spinning the clothes out. Ran diag found error code of f7e6 motor fault. Tilted unit and found shifter off place. Replace shifter and tested unit. Showed cust and explain that if unit ever goes off balance what it will do. Ran calibration. Op test ok"
We serviced a
MAYTAG WASHER
Model MVW6200KW
Near Ashtabula, OH 44004
Jeff M
Job Details: 07/06/2021
cc unit is leaking water. I didnt find any cracks in the tub. There is a small hole in the hose. Needs a hose ; ordrng 1 W10802689 (Hose)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Cleveland, OH 44120
Jason N
Job Details: 07/06/2021
"Cc unit freezer not cooling. Customer does not have pop, stated RAC made the appointment. Advised customer we are not showing warranty information on our end. Customer called Rac, they stated unit is under warranty, advised to send documentation. Customer stated unit freezer is cold but not cold enough to keep product frozen. Checked frost pattern on evaporator. Only top couple coils frosted. Unit has refrigerant leak, will need sealed system repair. Evaporator not showing in stock from Marcone, office to contact customer with next service appointment. ; ordrng 1 WPW10321158 (Evaporator) and 1 WPW10507886 (Compressor) and 1 WPW10143759 (Filter drier)"
We serviced a
AMANA DRYER
Model NGD4655EW2
Near Cleveland, OH 44108
Jason N
Job Details: 07/06/2021
"Cc unit not heating.Ran dryer op test, confirm no heat, ignitor not glowing. Checked all thermals, all checked good. Checked power to ignitor, good at 122v. Unit needs ignitor. Replaced using truck stock. Reran dryer test, good ignition and flame. Op test good. ; used 1 279311 (Ignitor) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6FARXXY07
Near Broadview Heights, OH 44147
Marie V
Job Details: 07/06/2021
"Cc that the unit is not making ice and that he found the fill tube broken and he replaced it and it happened again. Unit will need water valve and fill tube. ; ordrng 1 WPW10312696 (Valve) and 1 W11415785 (Fill tube), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB7749SBM2
Near Broadview Heights, OH 44147
Marie V
Job Details: 07/06/2021
"Cc that she had someone take a look of the unit and they replaced gasket. When arrived gasket was off, put it in and took panel off and tested, saw soap residue and s building up, to the point that is about to leak. Showed cust no explain to run a clean unit with wire vinegar or cleaner for dishwasher to get rid of the soap residue and build up. Unit did not leak at that moment. Op test ok "
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ00
Near Lakewood, OH 44107
Corina B
Job Details: 07/06/2021
"CC that there filter is making a noise. Confirmed. Checked the shut off and waterline, good. Removed the filter used the bypass plug, good stream. Advised cust to replace the filter. Optest ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW
Near Ashtabula, OH 44004
Jeff M
Job Details: 07/06/2021
Looked the unit over found no issues
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Mentor, OH 44060
Joe O
Job Details: 07/06/2021
"Cc: residue left in unit after washFound discoloration in unit on door, and tub floor. no stored error codes. Ran diagnostics test cycle. Unit functioning as designed. Spoke with BJ, due to it being a cosmetic issue. We cannot change anything. Documented with whirlpool through ServiceMatters. Op test ok"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WML55011HB4
Near Geneva, OH 44041
Jeff M
Job Details: 07/06/2021
Installed the new part op tested good. Main control ui and housing that holds the buttons
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Painesville, OH 44077
Joe O
Job Details: 07/06/2021
Cc: not dryingAdvised customer on plastic tub. Found no stored error codes. Ran diagnostics test cycle. Found water temp at start of cycle too low. Advised customer to run hot water at sink prior to starting unit. Unit functioning as designed. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVMS8
Near Beachwood, OH 44122
Brian M
Job Details: 07/06/2021
Installed icemaker and cover OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL WASHER
Model LXR7244J03
Near Beachwood, OH 44122
Brian M
Job Details: 07/06/2021
"Complaint of grinding and not spinning Found gearcase locked up Needs rebuilt ; ordrng 1 W10820043 (brake & drive tube) and 1 285785 (clutch) and 1 3360629 (gear case) and 1 285753A (coupling,motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Cleveland Heights, OH 44118
Jason N
Job Details: 07/06/2021
Cc unit freezer door stuck closed Found freezer door iced up and opening/closing is very stiff. Cleared condensation from door rails. Lubricated using food grade silicone. Ran door in and out several times. Door operation good. Leveled unit. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Mayfield Heights, OH 44124
Brian M
Job Details: 07/06/2021
Installed left rail on deli drawer