We serviced a
ROPER WASHER
Model RTW4516FW1
Near Garfield Heights, Ohio 44125
Marie V
Job Details: 02/18/2022
"Cc that the unit did not finish the cycled and left the blanket wet. Ran diag found error code F0E5 off balance load detected. Asked cust if the unit was shaking a lot he said yes. Explain that unit stop because it was off balance. When that happens you have to pause the unit rearrange the blanket and started back up. If the unit cancels the cycle, run a drain and spin. Op test ok calibrated unit."
We serviced a
MAYTAG REFRIGERATOR
Model MFC2062DEM00
Near Independence, Ohio 44131
Marie V
Job Details: 02/18/2022
"Cc that the water comes out very little and makes a noise. Confirmed. Unit will need filter head. Cust will order part and install himself. Op test ok; ordrng 1 W11346623 (Filter head), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Broadview Heights, Ohio 44147
Gabriel P
Job Details: 02/18/2022
Customer complaint of leaking threw ice chute dispenser try doing the 2 tablespoons of water test for ice chute door seal and it leak did not hold ordering ice chute ; ordrng 1 WPW10577864 (Ice chute)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Cleveland, Ohio 44104
Gabriel P
Job Details: 02/18/2022
"Found service pointer shifter replace and found belt stretch replace also found off balance load delete error ran calibration ; used 1 W11239857 (BELT), and 1 W10913953 (ACTUATOR) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model PHS69EJSS0
Near Painesville, Ohio 44077
Dan
Job Details: 02/18/2022
"Customer complaint of ice build up on freezer section floor m confirmed, found evaporator drain tube clogged, cleared, op test good"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKW0
Near Avon, Ohio 44011
Angel
Job Details: 02/18/2022
Cc that unit was leaking on the left corner on floor. Verified put unit into a rinse and took off front panel after about 10mins there was a puddle of water but coming from the back of unit removed unit from cabinet and found it was leaking from the drain hose connection clamp was loose. Removed hose cleaned hose reinstalled and retightened clamp properly tested unit again and did not leak anymore. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ00
Near Cleveland, Ohio 44113
Angel
Job Details: 02/18/2022
"Cc that unit was not making ice. Checked temperatures and freezer was at -2* and ff section was at 34*. Ran diagnostics and tested ice maker and passed checked heater and was good as well and fill tube was not frozen. Checked the ice box fan in diagnostics as well and was not running checked on control board to see if on the P9 connector was sending the 12vdc and it was will need ice box fan replaced. Ordering part; ordrng 1 W11407678 (Icebox fan), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2312TF4
Near Mentor, Ohio 44060
Dan
Job Details: 02/18/2022
"Customer complaint that ice maker is not working and unit is freezing food in fresh food section, fresh food section temperature at 29 degrees at the bottom, ice maker is receiving 120vac , unit needs new ice maker, air damper , and control; ordrng 1 242303002 (Air damper) and 1 A01078804 (Cntrl) and 1 241642534 (Ice maker)"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Eastlake, Ohio 44095
Dan
Job Details: 02/18/2022
"Customer complaint of noise when agitating, ran diagnostics found f0e5( off balance load detected) error code, confirmed noise, found a quarter stuck in agitator, removed, found hub stripped out, installed new hub, op test good ; used 1 W10528947 (Hub) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHW0
Near Mentor, Ohio 44060
Dan
Job Details: 02/18/2022
"Customer complaint that unit is not drying dishes, ran diagnostics no error codes found, heater is not working, found heater open, installed new heater, op test good"
We serviced a
GE WASHER
Model GUD27GSSM2WW
Near Painesville, Ohio 44077
Dan
Job Details: 02/18/2022
"Customer complaint that unit is not spinning and leaking, ran drain and spin cycle, unit spins, drain pump is working, ran normal wash cycle, unit filled and agitated, switched to drain and spin, units drained and began spinning, no leaks found, unable to duplicate the problem , unit is operating as designed"
We serviced a
GE DRYER
Model GTD72EBSN0WS
Near Willoughby, Ohio 44094
Corina H
Job Details: 02/18/2022
Replaced the heater. Opt test ok
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW1
Near Painesville, Ohio 44077
Joe O
Job Details: 02/18/2022
Installed dispenser drawer and valve. Ran test cycle. Op test ok
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Elyria, Ohio 44035
David R
Job Details: 02/18/2022
"Shifter and actuator good. Got a stuck key and main control fault as well. Canceled and reset unit. Cleared error codes. Ran diagnostics and calibration, unit is working good. Found a coin stuck in between impeller. Removed. Unit is running normal. Ran a normal cycle as well to test. Good. Op test ok.*** if occurs again, based on error codes would suggest replacing main control"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS1
Near Chagrin Falls, Ohio 44023
Jason N
Job Details: 02/18/2022
"Cc unit LF large burner not working Found no power from L on infinite switch to burner. Replaced infinite switch. Tested burner operation, both elements heating up. Op test good."
We serviced a
WHIRLPOOL DRYER
Model GEW9200LW0
Near Aurora, Ohio 44202
Joe O
Job Details: 02/18/2022
Installed element. Tested. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Chagrin Falls, Ohio 44023
Jason N
Job Details: 02/18/2022
Installed main board and UI. Ensured all functions started properly. Op test good.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Kirtland, Ohio 44094
Corina H
Job Details: 02/18/2022
"CC that there is a burning smell. Confirmed. Found something burnt on the heater. Ran a calibration scrubbed the heater. Opt test ok."
We serviced a
MAYTAG WASHER
Model MVW6230HC2
Near Parma, Ohio 44134
David R
Job Details: 02/18/2022
"Replaced main control and UI, harness and a surplus motor w11026785. Ran diagnostics test cycle and factory cycle. Ran a quick wash, good. Only worked 1-2 times then F7E1 popped up. Order motor, shifter and cap; ordrng 1 W11395618 (Cap) and 1 W11026785 (Motor) and 1 W11395618 and 1 W11481722 (Shifter)"
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Mantua, Ohio 44255
Joe O
Job Details: 02/18/2022
Found new panel damaged. Re ordering panelPanel out of stock. Office to reschedule ; ordrng 1 W11490883 (Panel)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Solon, Ohio 44139
Corina H
Job Details: 02/18/2022
Model serial tag are missing part of the CC that the unit is not washing well. Started a cycle. Found the spray arms full of food. Will need the upper and lower spray arms. Cust can install parts; ordrng 1 WPW10448645 (Spray arm) and 1 WPW10491331 (Spray arm)
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Garfield Heights, Ohio 44125
David R
Job Details: 02/18/2022
"Replaced parts, tub assembly ring, ran diagnostics and heavy duty, bulky sheets options for more water. Good. Unit is leveled. Good. Op test ok."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Lyndhurst, Ohio 44124
Corina H
Job Details: 02/18/2022
Replaced the heater. Opt test ok
We serviced a
MAYTAG DRYER
Model MGDC215EW1
Near Maple Heights, Ohio 44137
David R
Job Details: 02/18/2022
"Replaced door handle. Good, tested. Op test ok."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDM2
Near South Euclid, Ohio 44121
Corina H
Job Details: 02/18/2022
CC that the unit is not draining. Confirmed. Found the drain hose blocked with food. Cleared the drain hose with food. Draining now. Opt test ok
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269VEB6
Near Parma, Ohio 44134
David R
Job Details: 02/18/2022
"Replaced control, still not coming on, no display for control. Will not let me go into program, service or any other modes. Control for UI 12939601 is discontinued. Parts will be research but as of now are discontinued. I took new control with me. ; saved tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJW00
Near Avon Lake, Ohio 44012
Angel
Job Details: 02/18/2022
Replaced ui control. Opt test ok.
We serviced a
WHIRLPOOL MICROWAVE
Model WOC75EC0HS04
Near Aurora, Ohio 44202
Joe O
Job Details: 02/18/2022
Found incorrect parts ordered. Need inner and outer microwave doorReturning tech will need drill and rivet gun; ordrng 1 W10687342 (door/mw) and 1 W11110515 (glass-door)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Bedford, Ohio 44146
Jason N
Job Details: 02/18/2022
Cc unit not advancing cycles. Ran diagnostics. Found code f8e1 for no/low fill. Found drain hose laying on floor routes into floor drain. Elevated drain hose and secured. Cleared codes and ran auto test and calibration. All functions passed. Op test good.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2312TE0
Near Painesville, Ohio 44077
Dan
Job Details: 02/18/2022
"Installed new control and filter head, op test good"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ01
Near Perry, Ohio 44081
Dan
Job Details: 02/18/2022
"Installed new ice maker and control, op test good"
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Parma Heights, Ohio 44130
Marie V
Job Details: 02/18/2022
"Tub is damage, took pics. Office will contact once they have eta on the part; ordrng 1 W10371566 (Tub)"
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Aurora, Ohio 44202
Joe O
Job Details: 02/18/2022
"Cc: leaking. Found dent in tub, leaking past factory seam. Needs tubTub out of stock. Office to reschedule ; ordrng 1 W11409866 (Tub)"
We serviced a
KITCHENAID DISHWASHER
Model KUDK03ITWH3
Near Garfield Heights, Ohio 44125
Jason N
Job Details: 02/18/2022
"Installed inlet water valve. Hot water valve does not shut off completely and is leaking at the packing nut. The water issue customer is having with no water at sink is a failed faucet stem valve not allowing hot or cold water up to faucet, this is not associated with anything done for dishwasher repair. Advised customer to have a plumber replace hot water valve and faucet. Ran unit cycle test, unit filled with hot water and started washing. Op test good."
We serviced a
KENMORE DISHWASHER
Model 665.15919001
Near Euclid, Ohio 44117
Corina H
Job Details: 02/18/2022
Replaced the water valve. Ran a fill cycle several times. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4880AW1
Near Euclid, Ohio 44132
Corina H
Job Details: 02/18/2022
"CC that the unit does not finish a cycle. Confirmed. Ran diag F7E1 BASKET SPEED FAULT, F7E7 MOTOR UNABLE TO REACH TARGET RPM. Shifter failed. Replaced the shifter from t/s. Ran a calibration. Opt test ok ; used 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW2
Near North Royalton, Ohio 44133
David R
Job Details: 02/18/2022
"Sock fell out as soon as I opened vent, charging SVC only. Unit test good, op test ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Avon, Ohio 44011
Angel
Job Details: 02/18/2022
Cc that unit was still leaking showed me a video and and water was coming out the front of the door made sure it wasnt leaking from the dispenser seal so i took off front panel and it was good explained to customer that the seal on the bottom of door has to be replaced because the cabinet seal looks good and there is nothing else there that could be it everything else looks good. Removed door seal and it was in bad condition Replaced door seal from surplus. Opt test ok.; ordrng 1 W10909089 (Seal)
We serviced a
GE DRYER
Model GTD84GCPN0DG
Near Avon Lake, Ohio 44012
Marie V
Job Details: 02/18/2022
"Cc that the unit leaks as soon and you select steam feature cycle. Confirmed. Removed front panel and found water line not connected properly, corrected issue. Op test ok."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Chagrin Falls, Ohio 44023
Joe O
Job Details: 02/18/2022
"Cc: no cycle signalFound cycle signal turned on, no sound. Needs ui.Ui out of stock. Office to reschedule; ordrng 1 W11478526 (Ui)"
We serviced a
GE DRYER
Model GTD65EBSJ3WS
Near Chagrin Falls, Ohio 44023
Joe O
Job Details: 02/18/2022
Installed control. Programmed. Ran test cycle. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Mentor, Ohio 44060
Corina H
Job Details: 02/18/2022
Replaced the heater. Opt test ok
We serviced a
MAYTAG REFRIGERATOR
Model MFI2568AEQ
Near North Ridgeville, Ohio 44039
Angel
Job Details: 02/18/2022
"Cc that unit was making loud vibrating sound when dispensing water. Confirmed after the second time she filled up the cup the unit started making a vibrating sound coming from the filter housing. Asked customer when did she replace filter and she wasnt sure she said she had another one we replaced it tried it again about 6 to 8 times and no vibrating sound. Explained to her that it couldve just been a bad filter but if it does it again later on it will need the filter housing. Unit as of now dispensing water as should and has good pressure as well. Leaving the filter housing as estimate incase later on the unit starts making the sound again.; ordrng 1 WP12956202 (Reservoir/ filter head), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED8000DW4
Near North Ridgeville, Ohio 44039
Angel
Job Details: 02/18/2022
Cc that unit will be working fine and all of the sudden turn off. Verified power to unit and had 240vac but when you move the cord on the box it will go from 240vac to 120vac explained to customer and showed him he will need an electrician to verify the outlet box seems to be a wire loose.unit under Costco extended warranty. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB
Near North Ridgeville, Ohio 44039
Angel
Job Details: 02/18/2022
"Cc that unit is not cooling but ff section is good and freezing stuff. Took temps and freezer was at 60* and ff section at 49* explained to customer when there is a leak in the system the compressor tries to keep running so it can maintain the temperature and what it does is freeze stuff in the ff section. Took off evap cover and had no frost pattern only by the cap tube and one row of the evaporator. Could not tap system because the unit is still holding some temperature on ff section for the customer. Called BJ and stated to order compressor, evaporator and uv filter drier. Ordering parts.; ordrng 1 WPW10507886 (Compressor) and 1 W10836706 (Evaporator) and 1 WPW10143759 (Uv drier)"
We serviced a
MAYTAG DISHWASHER
Model MDB7749SBM2
Near Cleveland, Ohio 44120
Jason N
Job Details: 02/18/2022
"Cc unit leaking under unitCustomer stated unit started leaking a large amount of water a few minutes into the cycle. Ran wash cycle for 25 minutes, observed unit. Did not see any leaks from unit. Checked drain hose installation. Could not duplicate leak on unit at this time."
We serviced a
KITCHENAID RANGE
Model KFGD500ESS04
Near North Ridgeville, Ohio 44039
Angel
Job Details: 02/18/2022
Cc that they had to put shims underneath legs on range to get it to the height of the counter top. I looked at the legs on the range and they were extended to the point you dont want to extend anymore because they will bend. Explained to her that i can not do anything from this point because unit is as designed. I explained to her that the shims were fine if she wanted the unit to the height of the counter top. But the legs can not be extended anymore. Unit is as designed. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Strongsville, Ohio 44136
David R
Job Details: 02/18/2022
"Recovered refrigerant, replaced drier, pulled 28'vac w/ pump, watched, good, charged 69g r600, unit cooling, pressures good, op test ok"
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Cleveland, Ohio 44120
Jason N
Job Details: 02/18/2022
"Installed timer. Ran dryer op test. Op test no good, no heat. Rechecked thermals, found operating thermostat is also reading open. Jumped out and retested, element powered on. Unit needs operating thermostat. ; ordrng 1 WP8318268 (Thermostat)"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Orwell, Ohio 44076
Dan
Job Details: 02/18/2022
"Customer complaint that unit is not heating, confirmed, found thermal cut off open, installed new thermal cut off, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVMS3
Near Cleveland, Ohio 44124
Jason N
Job Details: 02/18/2022
"Installed ice maker. Ran manual cycle test, ice maker indexed and filled mold with water. Op test good."
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HB2
Near Ashtabula, Ohio 44004
Dan
Job Details: 02/18/2022
"Customer complaint that element is not working properly, confirmed, installed new infinite switch, op test good"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2568AES
Near Austinburg, Ohio 44010
Joe O
Job Details: 02/18/2022
"Cc: water sticking on when dispensingFound relay on control sticking until doors opened. Needs controlCustomer does not want to repair at this time; ordrng 1 W10890094 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Wellington, Ohio 44090
David R
Job Details: 02/17/2022
"Icemaker, dual valve and main control replaced. Still icemaker not getting water. Called techline, not getting 120 to valve for icemaker. Found pinched wires. Up top above lights getting 120 both sides tan to white. Wires go into cabinet. Non repairable, techline documented and will contact customer and go through next steps with them. ; O-emld tckt"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBMS02
Near Mentor, Ohio 44060
Corina H
Job Details: 02/17/2022
"Recovered refrigerant, replaced compressor, evaporator and drier, pulled 28vac w/ pump, watched, good, charged 5.5oz r134a, unit cooling, pressures good, op test ok ; used 1 Tjaf1200 from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Madison, Ohio 44057
Dan
Job Details: 02/17/2022
"Customer complaint that water is leaking into ice bin, confirmed, found evidence of leaking valve, unit needs new valve ; ordrng 1 WPW10341329 (Valve)"
We serviced a
MAYTAG WASHER
Model MVWB765FW1
Near Montville, Ohio 44064
Brian M
Job Details: 02/17/2022
Cc of errors F6e2 f6e3 Needs ui and control ; ordrng 1 W11135392 (cntrl-elec) and 1 W11135391 (console)
We serviced a
MAYTAG WASHER
Model MVWX700XL0
Near North Ridgeville, Ohio 44039
Angel
Job Details: 02/17/2022
"Replaced gearcase belt control and valve ran calibration and auto test unit would not agitate replaced shifter but did not work will need capacitor ordering part.; ordrng 1 W10804664 (Capacitor), used 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near North Ridgeville, Ohio 44039
Marie V
Job Details: 02/17/2022
"Cc that the unit is making a Clicking noise and that noise was not before. Confirmed on auto test. Ran diag found error code f7e6 motor fault. Found shifter off place. Replaced from T/S also unit had another drain hose installed, ask cust for original and replace that for her. Explain that drain hose need to be the original to avoid future issue. Op test ok; used 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHS2644KF2
Near North Olmsted, Ohio 44070
Gabriel P
Job Details: 02/17/2022
Diagnose unit and started working as design cannot duplicate issue is working as designed
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS03
Near Ashtabula, Ohio 44004
Joe O
Job Details: 02/17/2022
"Cc: loud operation, running rough, no ice, not maintaining freezer tempsFound temps in ff section at 41 degrees, freezer at 7. Customer stated they was away for a while and had removed everything from freezer. They stated unit making loud noise when running. Stated unit was running rough yesterday and they had everything removed from unit. Stated they just restocked unit. No abnormal noises. Advised customer unit will not maintain temps if empty due to defrost cycle. Ran diagnostics, tested fans, and compressor. Compressor is not excessively loud. Fans all check good. Could not duplicate issue. Unit functioning as designed. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Cleveland, Ohio 44135
Manny
Job Details: 02/17/2022
"Cc unit no working correctly and cooling is off, cux stated her great grandchild was playing with the UI, qtCalled techline to report findings spoke to Leon to report findings, unit is working as designed. Showed customer how to avoid turning the cooling off"
We serviced a
MAYTAG REFRIGERATOR
Model MBF1958XES1
Near Warrensville Heights, Ohio 44128
Jason N
Job Details: 02/17/2022
"Cc unit not cooling in refrigerator section Found no airflow from damper opening, damper operation is good. Evaporator fan in freezer not running, checked power to fan motor from control board, good at 115v. Unit needs evaporator fan motor. ; ordrng 1 W11024089 (Evaporator fan motor)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFFH21F7HWB
Near Madison, Ohio 44057
Dan
Job Details: 02/17/2022
"Customer complaint that door is not sealing, found bottom panel of cabinet bent out preventing door from sealing(see pic), cabinet cannot be repaired, unit is non repairable"
We serviced a
JENN-AIR WALL OVEN
Model JJW2827WB02
Near Solon, Ohio 44139
Jason N
Job Details: 02/17/2022
"Cc unit upper oven temps not accurate and door glass needs cleaned Removed both upper and lower doors, split doors to clean inner glass. Reassembled door and ran bake test on upper oven to 350 degrees. Let preheat and cycle, calibrated upper oven +10 degrees. Let recycle. Recorded temperatures, reading 364 degrees. Op test good."
We serviced a
GE REFRIGERATOR
Model PFE29PSDCSS
Near Gates Mills, Ohio 44040
Brian M
Job Details: 02/17/2022
"Cc no cool Found compressor not running Used compressor tester, compressor started Replaced inverter using back truck stock OP Test Ok ; used 1 WR87X29409 (Inverter (backstock)) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Sheffield, Ohio 44054
Angel
Job Details: 02/17/2022
Arrived at home and did not notice i had to check on part and part has not been delivered yet. Called office and MP scheduled it for tomorrow morning. ; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Strongsville, Ohio 44149
David R
Job Details: 02/17/2022
"Cc unit on top FF shelf will sometimes freeze, top FZ shelf will become from frosty. Checked FF top shelf and items are blocking the back wall and right in front of damper. Let customer know that there is a sign back on the top shelf about air flow and blocking air vents can cause uneven cooling and top shelf to freeze."
We serviced a
MAYTAG RANGE
Model MES8800FZ2
Near Madison, Ohio 44057
Joe O
Job Details: 02/17/2022
Installed burner. Burner still stuck on high. Needs infinite switchSwitch out of stock. Office to reschedule; ordrng 1 W10857622 (switch-inf)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF750SAYM0
Near Cleveland, Ohio 44113
Manny
Job Details: 02/17/2022
Cc I order the control just need it installed. Installed main control ran diagnostics cycle opt test ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Sheffield, Ohio 44054
Angel
Job Details: 02/17/2022
Arrived at home and did not notice i had to check on part and part has not been delivered yet. Called office and MP scheduled it for tomorrow morning. ; saved tckt
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near University Heights, Ohio 44118
Manny
Job Details: 02/17/2022
"Cc unit making a squeaking noise, ran diagnostics cycle found no error codes, ran test cycle hear a belt like squeaking noise, pulley looks like belt been slipping on it, replaced cam and shifter, ran test cycle opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Madison, Ohio 44057
Dan
Job Details: 02/17/2022
"Customer complaint of screeching noise, confirmed, installed new belt and pulley, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Novelty, Ohio 44072
Brian M
Job Details: 02/17/2022
"Cc ice block on back wall Found unit not sealing properly and will need cover and fan kit ; ordrng 1 WPW10501260 (cover-evap), used 1 SHIPPING (shipping and handling) from stock, ordrd 1 W11033168 (harns-wire)"
We serviced a
GE DISHWASHER
Model GDT605PFM0DS
Near Chagrin Falls, Ohio 44022
Brian M
Job Details: 02/17/2022
Cc no power Reset power to control Unit turned on Ran test cycle OP Test Ok Advised to watch
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Fairview Park, Ohio 44126
Marie V
Job Details: 02/17/2022
Cc that the unit door opened too much. Verify all parts for door are installed. Good. Explain cust that the door cam is there to help the door open and when you close it to close better. The braked is present and unit door stops when it has to stop. The unit is working properly. Leveled unit . Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6FDRXXY07
Near Avon Lake, Ohio 44012
Angel
Job Details: 02/17/2022
Replaced valve. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHV
Near Cleveland, Ohio 44135
Gabriel P
Job Details: 02/17/2022
Ice maker not cycling intermittently ordering ; ordrng 1 W11546935 (Icemaker)
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Strongsville, Ohio 44149
David R
Job Details: 02/17/2022
"Replaced main control. Ran diagnostics, good. Ran normal cycle. Good. Op test ok."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Bedford Heights, Ohio 44146
Jason N
Job Details: 02/17/2022
"Cc unit not starting cycle.Ran diagnostics, found codes f7e4 for basket reengagement fault and f6e3 for Acu cannot hear Mcu communication fault. Ran auto test, shifter is not shifting into spin mode. Checked all connections and shifter. All checked good. Tested power from control board when shifting engaged, intermittent power from control, 121v when shifted, but often times 0v, and unit codes f6e3 again. Unit needs main control. Not showing in stock at Marcone, office to contact customer with next service date.; ordrng 1 W11419171 (Main control)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Mentor, Ohio 44060
Joe O
Job Details: 02/17/2022
Cc: not washing completelyFound error codes fAe2(vent electrical problem). Ran diagnostics test cycle. Found no pressure from sump assembly. Needs sump assemblySump out of stock. Office to reschedule; ordrng 1 W11416363 (Sump assembly)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF57R18DM00
Near Ashtabula, Ohio 44004
Dan
Job Details: 02/17/2022
"Customer complaint of ice build up on upper left corner of evaporator , unit unplugged when tech arrived, plugged in, compressor and condenser fan are running, evaporator fan is running, no frost pattern forming on evaporator , system is in a 15, nitrogen tested system, no leaks, unit needs new filter drier; ordrng 1 WPW10143759 (Drier), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE DISHWASHER
Model GDT225SSL0SS
Near Mayfield Heights, Ohio 44124
Manny
Job Details: 02/17/2022
"Cc unit door dont close, found left hinge bent out a little put a screw driver behind hinge and push on hinge door is closing, opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KFCS22EVMS0
Near Avon Lake, Ohio 44012
Angel
Job Details: 02/17/2022
Was going to replace seals on ff section doors and the seals were the right part number but wrong size the original one is about 16 1/2 x 42 1/2 the ones they sent are about 31 1/4 by 40 and its only for the ff section one the freezer one is good and was installed as well; saved tckt
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near Wickliffe, Ohio 44092
Corina H
Job Details: 02/17/2022
CC that the unit is leaking. Started a cycle could not find a leak. The basement water has water marks took a pic. Opt test ok
We serviced a
MAYTAG WASHER
Model MVWB880BW0
Near Chagrin Falls, Ohio 44023
Brian M
Job Details: 02/17/2022
"Cc unit not spinning Found error sd Found unit not draining properly Unit needs bearing Drain pump and tub hub; ordrng 1 WPW10409079 (pump-water) and 1 W10435302 (bearing), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS07
Near North Royalton, Ohio 44133
David R
Job Details: 02/17/2022
Talk to customer over phone. Ordering parts out and calling techline after repair if needed. ; ordrng 1 W11175576 (Panel) and 1 W11552018 (Control)
We serviced a
KITCHENAID RANGE
Model KSEG700ESS3
Near Fairview Park, Ohio 44126
Marie V
Job Details: 02/17/2022
Cc that they set the right front burner on low but still heats up too much. Confirmed when set the burner to low it stays red hod. Replaced switch. Op test ok
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Fairview Park, Ohio 44126
Marie V
Job Details: 02/17/2022
Took pop. Cc that the unit does not fills with enough water to wash the clothes and that it made a loud noise on spinning. Ran diag found error code F2E1 stuck key F5E3 lid unlock fault. Replaced lid lock from T/S. Started a cycle with sheets on bulky. No unusual noises at this point. . Op test ok; used 1 W11307244 (DOOR LOCK) from stock
We serviced a
CROSLEY WASHER
Model CAW38125HW0
Near Cleveland, Ohio 44111
Gabriel P
Job Details: 02/17/2022
"Replace control,opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Mentor, Ohio 44060
Joe O
Job Details: 02/17/2022
Cc: humming noiseFound diverter buzzing when cycling. Needs sump assemblySump assembly out of stock. Office to reschedule; ordrng 1 W11416362 (Sump assembly)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV00
Near Conneaut, Ohio 44030
Dan
Job Details: 02/17/2022
"Customer complaint that unit is not cooling properly, fresh food section temperature at 55 degrees, freezer section temperature at 0 degrees, compressor and condenser fan are running, evaporator fan is running, evaporator is frozen solid, bimetal is open, unit needs new bimetal and evaporator defrosted; ordrng 1 W10316760 (Thermistor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG510S0AW2
Near Independence, Ohio 44131
David R
Job Details: 02/17/2022
Cc unit will not lite you or heat up correctly all the time. Tested. Did not come on the first couple times. Went and found the spark ignitor bent and not making good contact. Ordering ignitor ; ordrng 1 WP9758079 (Bake ignitor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM04
Near Aurora, Ohio 44202
Brian M
Job Details: 02/17/2022
Found that I didnt align tube with icemaker Fixed issue OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW7300XW0
Near Brooklyn, Ohio 44144
Gabriel P
Job Details: 02/17/2022
"Found shaft and bearings making noise customer knew the value of repair they will not fix,opt test ok"
We serviced a
MAYTAG WASHER
Model MVWC350AW1
Near Maple Heights, Ohio 44137
Jason N
Job Details: 02/17/2022
"Cc unit not spinning out clothesRan diagnostics, found code f7e1 for basket speed fault. Ran auto test, when unit started spin cycle, pulsed and stopped. Lid did not unlock. Replaced shift actuator using truck stock part. Reran auto test, all functions passed, proper spin and lid unlocked after cycle. Op test good. ; used 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Mentor, Ohio 44060
Joe O
Job Details: 02/17/2022
Cc: leaking from underneathFound drain pump screw missing. Drain pump moving wire a hole in drain hose. Needs drain pump screws and internal drain hose. ; ordrng 1 W11553446 (Internal drain hose) and 2 WPW10004910 (screw)s
We serviced a
GE DISHWASHER
Model GDF640HSM00SS
Near Avon Lake, Ohio 44012
Angel
Job Details: 02/17/2022
Cc that unit was not draining. Tested and would not drain. Had to remove unit from spot to get to drain pump found drain pump impellers with plastic rapped around it removed and tested and started draining as should. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWB766FW0
Near Independence, Ohio 44131
David R
Job Details: 02/17/2022
"Cc unit making banging noises. Took a look underneath and can see gearcase started to leak through components. All leaking on components, Ordering drive system components, splutch, slider, gearcase, rotor.*** requesting double labor ; ordrng 1 W11393685 (Gearcase) and 1 W10734521 (Slider) and 1 W10754448 (Clutch) and 1 W10754161 (Rotor) and 1 W10754158 (Stator)"
We serviced a
AMANA OTR MICROWAVE
Model AMV2307PFS4
Near Willoughby, Ohio 44094
Corina H
Job Details: 02/17/2022
"Cust showed pop, sent pic CC that the unit lights does not turn off. Confirmed. Checked the power at the lightbulb 120 volts when on and off. Will need a new control, holder and bulb. Office to reschedule. ; ordrng 1 W11544456 (Control) and 1 W10210871 (Holder) and 1 8206232A (Bulb)"