Service History 751

We serviced a
NED4655EW1 AMANA
Model DRYER
Near North Ridgeville, OH 44039
Paul H.
Job Details: 07/21/2017
Push to start must be held for unit to run, verified that the centrifugal switch is functioning, good, checked run winding, good, checked start winding, was open in normal state, replaced motor from t/s, tested, operating properly now; used 1 279827 (MOTOR) from stock
We serviced a
417.99570110 KENMORE
Model DRYER
Near Geneva, OH 44041
Jeff M
Job Details: 07/21/2017
The unit is making a lot of noises that I found the rear main bearing idler pulley and front slides failing
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IVBL4
Near Highland Heights, OH 44143
Robert A.
Job Details: 07/21/2017
Found tab broken off panel, replaced, op test ok; Job Cmpltd,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2611LWJA
Near Streetsboro, OH 44241
Tim G.
Job Details: 07/21/2017
Complaint that the ice maker is making a grinding sound when cycling and the ice maker leaks when filling. Cycled ice maker and found then the ejection fingers are against the cubes the motor's gearing is grinding. Cubes ejected and found when filling the water is splashing over the sides. Unit needs ice maker and the fill tube will need to be trimmed slighly. TG ONLY. Cust has a plastic waterline attached to refrigerator (see pic), explained the flooding hazard associated with this type of waterline and advised cust to replace with a copper waterline to prevent flooding.; ordrng 1 241798224 (ice maker), schdld next appmnt for 7/27 THU !,
We serviced a
MVWC555DW1 WASHER
Model MAYTAG
Near Ashtabula, OH 44004
Jeff M
Job Details: 07/21/2017
Customer had an unbalanced load inside the wash machine I explain to her how to properly load the machine the unit tested good;
We serviced a
GTR18BBSARWW GE
Model REFRIGERATOR
Near Andover Township, OH 44003
Jeff M
Job Details: 07/21/2017
The units evap fan motor The bearings inside the motor are starting to fail the motor itself is getting loud needs a new evap fan motor; ordrng 1 WR60X23584 (MOTOR EVAP)
We serviced a
WRF560SMYW04 WHIRLPOOL
Model REFRIGERATOR
Near Andover, OH 44003
Jeff M
Job Details: 07/21/2017
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
MGR6875ADB MAYTAG
Model RANGE
Near Middleburg Heights, OH 44130
Paul H.
Job Details: 07/21/2017
Installed switch assy. Op test ok. ; Job Cmpltd,
We serviced a
MDB8959SFE4 MAYTAG
Model DISHWASHER
Near Strongsville, OH 44149
Chad P.
Job Details: 07/21/2017
Found tech unable to further adjust the unit. Frame is hitting the floor and top is resting on the counter as floor has been raised. This is compressing the unit causing poor door alignment. Also unit is elaning back. Advised to have install corrected. ; Job Cmpltd,
We serviced a
LGHB2867PF2 FRIGIDAIRE
Model REFRIGERATOR
Near North Royalton, OH 44133
Chad P.
Job Details: 07/21/2017
Found closers failing causing rh side of freezer door to stay open. Needs slides replaced. Also, freezer seal will. Ot stay seated in door. Needs seal replaced also. ; ordrng 1 5303918689 (SLIDE LH) and 1 5303918690 (SLIDE ASSY) and 1 5304501270 (SEAL)
We serviced a
KSSC42QVS02 WHIRLPOOL
Model REFRIGERATOR
Near Brecksville, OH 44141
Chad P.
Job Details: 07/21/2017
Found unit with temp alarm going off. Ff section over temp. Freezer is at -10f. Ff around 50. Found good frost pattern. Found evap fan underspeed causing ff section to not cool enough and for freezer to run constantly. Needs fan replaced
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFT2776FEZ00
Near Atwater, OH 44201
Tim G.
Job Details: 07/21/2017
Installed ice door, op test good now sealing good. Reset power to unit now UI and main board are in sync with each other. Tech also leveled unit back to help with self closing door. ; Job Cmpltd,
We serviced a
GE REFRIGERATOR
Model GTH21GBEACC
Near Ravenna, OH 44266
Tim G.
Job Details: 07/21/2017
Complaint that the unit is not cooling in the ff section. Checked and found the unit not defrosting. Advanced timer to defrost and found unit to pull 3.6amps indicating the bimetal is closed and the heater is working. Unit needs defrost timer. Quoted customer for repair and they would like to look into newer units before fixing. ; Job Cmpltd,
We serviced a
MAYTAG DRYER
Model JFC2089WEP11
Near Bainbridge Township, OH 44023
Tim G.
Job Details: 07/21/2017
Complaint that the fz section was frosting up on the left side. Checked unit and found the door to not open. Customer stated that the frost was gone this morning but the ice was still there. Was able to get door open and found ice droplets on the ceiling, ice maker and slide. Frost and ice caused but the door not closed all the way. Cleared all ice with steamer and advised the customer to make sure the door is closed all the way. ; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF300ESS00
Near Shaker Heights, OH 44122
Tim G.
Job Details: 07/21/2017
Complaint that the ice maker keeps falling from mounting area. Found the ice maker not installed correct and the customer not even using the ice maker. At the request of the customer tech removed ice maker all together. Tech advised the customer to keep the ice maker just in case that they may want it hooked up in the future. Tech also found the left ff door upper hinge loose and the mullion loose. Tech corrected both, op test good. ; Job Cmpltd,
We serviced a
GTW330ASK0WW GE
Model WASHER
Near Madison, OH 44057
Corina B
Job Details: 07/21/2017
Replaced the parts listed. Ran a normal cycle. Optest ok. ; Job Cmpltd
We serviced a
PTS22LCPARWW GE
Model REFRIGERATOR
Near Mayfield Heights, OH 44124
Dan H
Job Details: 07/21/2017
, Customer complaint that unit is not cooling, fresh food section temperature at 60 degrees, freezer section temperature at 18 degrees, evaporator fan is running, compressor and condenser fan are running, found evaporator frozen solid, found burn mark on main control right at defrost heater output(see pic), unit needs main control board,
We serviced a
WFW94HEXW2 WHIRLPOOL
Model WASHER
Near Willowick, OH 44095
Chris H.
Job Details: 07/20/2017
Customer complaint that unit was overloaded and now is locked, confirmed, manually unlocked door to remove clothing, ran diagnostics found door lock error and miscommunication with mcu and ccu, both codes are related to door lock, unit needs a new door lock, confirmed with bb ordering part; ordrng 1 WP8183270 (latch), schdld next appmnt for 7/27 THU
We serviced a
PSH25MGWCBV GE
Model REFRIGERATOR
Near Beachwood, OH 44122
Chris H.
Job Details: 07/20/2017
, Gasket has still not arrived, customer did not know what parts he was looking for so tech went to address, ill have to wait on gasket to install other parts as exsiting gasket will tear during removal of custom cool box, confirmed with gs ; schdld next appmnt for 7/27 THU
We serviced a
MDBH945AWS0 WHIRLPOOL
Model DISHWASHER
Near University Heights, OH 44118
Dan H
Job Details: 07/20/2017
Installed new door latch, op test good ; Job Cmpltd
We serviced a
KDFE104DSS0 KITCHENAID
Model DISHWASHER
Near Concord Township, OH 44077
Corina B
Job Details: 07/20/2017
Replaced the tracks. Was going to show cust how to clean the filter, but it will not break free from being covered in soap residue. Cust is using liquid detergent, gave them a soap sample. Advised cust to clean the d/w with dishwasher magic or vingear. To see if the filter breaks free, if not gave cust est to replace the sump and filter. ; Job Cmpltd
We serviced a
PTB1953GRW WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44104
Dan H
Job Details: 07/20/2017
Customer complaint that unit is not cooling, unit unplugged when tech arrived, both compartments at 79 degrees, plugged unit in, evaporator fan is running, compressor and condenser fan are running, unable to duplicate the problem, advised customer to let run and monitor and to call back if problem persists, but to leave unit running; Job Cmpltd
We serviced a
FFFH20F2QWD FRIGIDAIRE
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Chris H.
Job Details: 07/20/2017
Customer complaint that unit is not cooling, unit was unplugged when tech arrived, plugged unit in it never started, lights are on inside, do not have 120 thru cold control to defrost timer,unit needs a new cold control and now it needs a defrost timer as i opened it and the plastic gears flew everywhere, spoke with gs ordering parts ; ordrng 1 297318010 (timer) and 1 5304503436 (COLD CONTROL), schdld next appmnt for 7/26 WED
We serviced a
WRX988SIBM03 WHIRLPOOL
Model REFRIGERATOR
Near Brecksville, OH 44141
Chad P.
Job Details: 07/20/2017
Unit still making very small ice cubes. I.m. Now giving e5 error. Timed ice making. Tech sheet has no definition of the fault. Techline: chris. Ice maker was not cold enough to make ice for 3 hrs. Could have been from power outage. Ice maker cycled when tech was on the phone. The ice maker fill valve fired but did not deliver water. Line to ice maker is not frozen and able to pass water. Double valve has water going to it. Needs valve replaced. Sr#. 7719610543; ordrng 1 WPW10341329 (VALVE),
We serviced a
KUDS30IXWH6 KITCHENAID
Model DISHWASHER
Near North Royalton, OH 44133
Chad P.
Job Details: 07/20/2017
Found control panel not responding. Reset connections to control panel. Ran normal wash and drain. Op test ok
We serviced a
WMH53520CS7 WHIRLPOOL
Model MICROWAVE
Near Parma, OH 44134
Chad P.
Job Details: 07/20/2017
Replaced interlocks. Op test ok. ; Job Cmpltd
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Perry, OH 44081
Jeff M
Job Details: 07/20/2017
The machine is not washing properly I found that the Cam nut has loosened and there is oil all over the belt guard needs a transmission an Cam kit ; ordrng 1 W10721967 (cam) and 1 W11035751 (TRANS.)
We serviced a
FFBD2406NB FRIGIDAIRE
Model DISHWASHER
Near Painesville, OH 44077
Jeff M
Job Details: 07/20/2017
Installed new part found that the sump gasket is completely stretched out so it will not stay on the sump assembly For proper install the unit needs a new gasket; ordrng 1 154246801 (gasket,sump)
We serviced a
WMH31017AS1 WHIRLPOOL
Model MICROWAVE
Near North Ridgeville, OH 44039
Paul H.
Job Details: 07/20/2017
Replaced main control, not powering up, checked P2-4 to L-in on filter board, less than 1 ohm, checked P2-1 to N-in on filter board, less than 1ohm, checked P2-1:P2-4 for voltage while plugged in, 120 present, used breakout box to power up board, would not power up, ordering another board, at direction of GS I also checked hood lamp to ensure it is not shorted to ground, checks out fine, ordering board again; ordrng 1 WPW10498011 (cntrl-elec),
We serviced a
CVE4370B WHIRLPOOL
Model COOK TOP
Near Kirtland, OH 44094
Corina B
Job Details: 07/20/2017
Replaced the parts listed. The back small burner was damaged when shipped. Will need to order a new one. Called BB to order a new burner. Cust said they can install the part. Optest ok.
We serviced a
NED4655EW0 WHIRLPOOL
Model DRYER
Near Garfield Heights, OH 44125
Dan H
Job Details: 07/20/2017
Customer complaint that unit is not heating, found power supply missing 240vac across L1and L2, advised customer that they need an electrician to correct power supply, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd
We serviced a
WRT111SFDB02 WHIRLPOOL
Model REFRIGERATOR
Near Middleburg Heights, OH 44130
Chris H.
Job Details: 07/20/2017
Maintenence man installed knob, unit is occupied unable to confirm or get pics; Job Cmpltd
We serviced a
WRT111SFDB02 WHIRLPOOL
Model REFRIGERATOR
Near Middleburg Heights, OH 44130
Chris H.
Job Details: 07/20/2017
Customer complaint that unit is not cooling, found icemaker wires blocking the evap fan, corrected wires and ziptied so problem doesnt persist, op test good ; Job Cmpltd
We serviced a
WET4027EW1 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44113
Dan H
Job Details: 07/20/2017
Customer complaint that unit is shaking excessively, customer is not here to provide clothes to test unit, ran drain and spin, no excessive shaking noticed, ran normal wash cycle through agitation, no excessive shaking noticed, unable to duplicate the problem, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent ; Job Cmpltd
We serviced a
MVWC415EW1 MAYTAG
Model WASHER
Near Lyndhurst, OH 44124
Corina B
Job Details: 07/20/2017
CC that hot water was not working. Ran a diag. Fault code F8E1 – NO FILL, LONG FILL. Cleared codes. Found the hot water valve was turned off. Ran a normal load filled with hot and cold water. Optest ok. ; Job Cmpltd
We serviced a
MVWX655DW0 MAYTAG
Model WASHER
Near Brooklyn, OH 44144
Chris H.
Job Details: 07/20/2017
Installed new inner basket and washplate, op test good; Job Cmpltd
We serviced a
WRF991BOOM01 WHIRLPOOL
Model REFRIGERATOR
Near Concord Township, OH 44077
Corina B
Job Details: 07/20/2017
CC that there is water leaking from the i/m. Special Project S15331 to order the main control and the adapter kit. Called GS to order parts. R/s per cust req.; ordrng 1 W10612142 (adapter) and 1 W10862400 (cntrl-elec), schdld next appmnt for 7/27 THU
We serviced a
MDB8751BWB WHIRLPOOL
Model DISHWASHER
Near Mentor, OH 44060
Chris H.
Job Details: 07/20/2017
Customer complaint that unit is not starting, found start/cancel button not responding, all buttons on top of ui are working, but front delay and start are not, connections are good, unit needs a new user interface, per fb ordering control and user interface; ordrng 1 6-919829 (panel-cntl) and 1 WPW10218831 (cntrl-elec), schdld next appmnt for 7/26 WED
Near WILOUGHBY HLS, OH 44094
Corina B
Job Details: 07/20/2017
NTW4516FW1 AMANA
We serviced a
NTW4516FW1 AMANA
Model WASHER
Near North Madison, OH 44057
Corina B
Job Details: 07/20/2017
Replaced the main control and lid switch. Brought core back for return. Ran a calibration and auto test and a manual test for the lid switch. Optest ok. ; Job Cmpltd
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Cleveland Heights, OH 44121
Chris H.
Job Details: 07/20/2017
Customer complaint that unit is leaking, confirmed, unit has a cracked hot water valve, replaced from ts, op test good; used 1 W11038711 (VALVE) from stock, Job Cmpltd
We serviced a
WTW4850XQ0 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44103
Dan H
Job Details: 07/20/2017
Customer complaint that unit s not spinning out clothes, ran diagnostics found f7e5( shifter fault) error code, unit needs new shifter per tech sheet test for error code shown, installed new shifter, op test good ; Job Cmpltd
We serviced a
MVWC400XW0 WHIRLPOOL
Model WASHER
Near Cleveland Heights, OH 44118
Dan H
Job Details: 07/20/2017
Customer complaint of burning smell, Ran diagnostics found f7e1(basket speed fault) and f7e7 (motor unable to reach target rpm) error codes, found pulley had come loose and hit pulley shield, pulley, belt and shield are damaged, unit needs new pulley/cam kit, belt and shield, installed new pulley/cam kit, drive belt, and shield, op test good ; used 1 W10721967 (PULLEY), 1 WPW10006384 (BELT), and 1 WPW10427633 (SHIELD) from stock, Job Cmpltd
We serviced a
WRF535SMBM00 WHIRLPOOL
Model REFRIGERATOR
Near South Euclid, OH 44121
Dan H
Job Details: 07/20/2017
Customer complaint of frost build up in freezer section, found freezer section door not sealing on left side, pulled drawer out all the way to reset tracks, door is sealing now, op test good ; Job Cmpltd,
We serviced a
LAT9635AAM WHIRLPOOL
Model WASHER
Near Seven Hills, OH 44131
Chad P.
Job Details: 07/20/2017
Found timer only working on the delicates spin cycle. All other dead or intermittent. Needs timer replaced. ; ordrng 1 WP22001638 (TIMER)
We serviced a
WTW7040DW1 WHIRLPOOL
Model WASHER
Near Eastlake, OH 44095
Dan H
Job Details: 07/20/2017
, Customer complaint that unit does not spin, and has burning smell, ran diagnostics found f0e3(overloaded) error code, ran drain and spin cycle with 6 wet bath towels, cycle completed, towels are barely damp, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent, also noticed customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd
We serviced a
WRS571CIDM01 WHIRLPOOL
Model REFRIGERATOR
Near Mentor, OH 44060
Chris H.
Job Details: 07/20/2017
Customer complaint that unit is jot dispensing ice, found ice bin not engaging, adjusted auger rod, op test good ; Job Cmpltd
We serviced a
KDTM504EPA1 KITCHENAID
Model DISHWASHER
Near Walton Hills, OH 44146
Chad P.
Job Details: 07/20/2017
Found a small amout of water resting in the bottom of the dishwasher. Hit cancel drain. Unit is able to drain. Added loop to drain line under the sink to prevent back flow. Ran 2x. Op test ok. ; Job Cmpltd,
We serviced a
ZCGP150LH GE
Model COMPACTOR
Near MENTOR ON THE, OH 44060
Jeff M
Job Details: 07/20/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
MEDB750YW0 MAYTAG
Model DRYER
Near MENTOR ON THE, OH 44060
Jeff M
Job Details: 07/20/2017
The unit was squeaking I found the idler pulley squeaking I replace the part with truck stock unit tested good; used 1 279640 (PULLEY-IDLER)
We serviced a
WEG745H0FS0 WHIRLPOOL
Model RANGE
Near Mentor, OH 44060
Jeff M
Job Details: 07/20/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
KUDI01ILBT1 KITCHENAID
Model DISHWASHER
Near Mentor, OH 44060
Jeff M
Job Details: 07/20/2017
The main control has failed one of the relays was stuck closed cause the inside to burn up needs a new CCU and ui customer will just buy new the price of the parts and the age and the machine is not worth it; ordrng 1 WP8531241 (UI) and 1 WP8564543 (CCU)
We serviced a
WRF535SWBM00 WHIRLPOOL
Model REFRIGERATOR
Near LaGrange, OH 44050
Paul H.
Job Details: 07/20/2017
FC door is not sealing, at bottom center there is a good deal of warpage, liner for door is bowing out and causing the issue, needs door replaced; ordrng 1 12977864SQ (dor-fip ss),
We serviced a
MEDC215EW1 MAYTAG
Model DRYER
Near Sheffield Lake, OH 44054
Paul H.
Job Details: 07/20/2017
Unit is cutting out mid cycle, unit is heating properly, cycles on and off, temps are correct and airflow to outside is good, adequate intake, issue is not due to overheating, appears that a contact in the timer is opening as it heats up and closing when it cools, ordering a timer; ordrng 1 WPW10185982 (timer)
We serviced a
GSE25ESHCSS GE
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Paul H.
Job Details: 07/20/2017
Replaced condenser fan and motor, tested unit, normal operation, op test ok; Job Cmpltd,
We serviced a
CAE2743BQ0 WHIRLPOOL
Model WASHER
Near Elyria, OH 44035
Paul H.
Job Details: 07/20/2017
Replaced control and latch assembly, ran auto test, start button no longer sticking, latch operating properly, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM02
Near Rocky River, OH 44116
Brian B
Job Details: 07/20/2017
Found machine at room temp. No frost pattern on evap. Removed doors to pull unit out. Narrow kitchen. Compressor running loud. And hot. Plugged into wattmeter. 1.6 amps and 150watts. Used one tap from t/s. Resting pressure 45 psi.. Will need new compressor. Office to order parts.; ordrng 1 W10843121 (FILTER) and 1 W11092625 (COMPRESSOR), used 2 TJ90BPV31 (BULLET PIERCING VALVE) from stock, schdld next appmnt for 7/26 WED 8-11 [***],
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXBLA
Near Highland Heights, OH 44143
Robert A.
Job Details: 07/20/2017
Ran unit no water flow, sump clogged, chopper blade broken, cleaned sump, replaced chopper, ran unit, op test ok; used 1 W10083957V (CHOPPER BLADE26.15) from stock, Cllctd $256.07 Check # 7060, Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WFW94HEXW2
Near Bainbridge Township, OH 44023
Tim G.
Job Details: 07/20/2017
Complaint of not draining and a F9E1 long/no drain error. Quoted customer for obstruction and removed water from unit and pulled pump. Removed debris and tested, op test good. ; Job Cmpltd,
We serviced a
GHW9400PW4 WHIRLPOOL
Model WASHER
Near North Madison, OH 44057
Jeff M
Job Details: 07/20/2017
Drain was plugged with lint i cleaned the drain out unit op tested good
We serviced a
MFI2266AEQ MAYTAG
Model REFRIGERATOR
Near North Olmsted, OH 44070
Chad P.
Job Details: 07/20/2017
Found start device failed. Replaced with surplus. No t.s. Used. Op test ok. ; used 1 SURPLUS (STARTER
We serviced a
MDB8969SDM1 MAYTAG
Model DISHWASHER
Near North Olmsted, OH 44070
Chad P.
Job Details: 07/20/2017
Found wheels on lower rack popping off. Needs all 4 replaced. No need to return.
We serviced a
WRF535SMBW00 WHIRLPOOL
Model REFRIGERATOR
Near Fairview Park, OH 44126
Chad P.
Job Details: 07/20/2017
Found handle stripped. Will not mount to unit. Needs handle replaced. ; ordrng 1 W10830089 (HANELE, WHT)
We serviced a
KUDS35FXSS9 KITCHENAID
Model DISHWASHER
Near Strongsville, OH 44136
Chad P.
Job Details: 07/20/2017
Installed control and harness. Op test ok. ; Job Cmpltd,
We serviced a
KRFF507ESS01 KITCHENAID
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Paul H.
Job Details: 07/20/2017
Found freezer handle loose, tightened screws and secured handle.; Job Cmpltd,
We serviced a
WMH53520CS5 WHIRLPOOL
Model MICROWAVE
Near Westlake, OH 44145
Paul H.
Job Details: 07/20/2017
Replaced all parts ordered, tested by heating a coffee mug, op test ok; Job Cmpltd,
We serviced a
WED7000DW1 WHIRLPOOL
Model DRYER
Near Avon, OH 44011
Paul H.
Job Details: 07/20/2017
Replaced blower wheel, tested, op test ok; Job Cmpltd
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDH3
Near Cleveland, OH 44102
Brian B
Job Details: 07/20/2017
Found panel not responding. Checked input voltage . 63v at junction box. Hooked up to test box. Machine optest ok. Will need electrician..; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5GVEXVD05
Near Highland Heights, OH 44143
Gail V.
Job Details: 07/20/2017
Found ice door broken, tab broken, installed ice door kit, op test ok; used 1 8201756 (ICE DOOR KIT101.91) from stock, job compltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model KFXS25RYMS2
Near Gates Mills, OH 44040
Robert A.
Job Details: 07/20/2017
Cust pulled unit out, Found evap drain frozen per pointer parts only to Special Project S38253 Replaced evap drain, cleared ice, op test ok; used 1 W10619951 (TUBE-DRAIN) from stock, , Job Cmpltd,
We serviced a
GE REFRIGERATOR
Model GTS20ICNCWW
Near Chagrin Falls, OH 44023
Tim G.
Job Details: 07/20/2017
Complaint that the unit is leaking water into the ff section from the fz. Checked unit and found the drain ok but water under the liner of the fz floor. Found that the area of the air damper is raised causing the water to build up. Added a bead of silicone to area to prevent further issues.; , Job Cmpltd, saved tckt [SdLink
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Garrettsville, OH 44231
Tim G.
Job Details: 07/20/2017
nstalled suspension and shield. Tested with heavy load, op test good. Note****** if unit should start to scrape again customer will have to remove unit from drain pan (center drain is raised about 1/2-3/4") causing scraping****; Job Cmpltd,
We serviced a
JENN-AIR REFRIGERATOR
Model JF42NXFXDW05
Near Avon Lake, OH 44012
Brian B
Job Details: 07/20/2017
Found ff display flashing 51.. freezer display at 3.. temps are 3 frz, 39 ff, and 30 in crispers. Called TL, kevin, 7719603300. He said if ff thermister is out of range and thinks it is 51, it wil flash and plus and minus arrows won' t work. Remived and ohmed out thermister in glass of ice water. At 32 deg should be 8.7 k. Measures 7.2k Out of range. Replaced with t/s part. Advised cust to monitor and call again if still not right. ; used 1 W10902214 (THERMISTOR) from stock, Job Cmpltd,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHS2631PF4A
Near Avon Lake, OH 44012
Brian B
Job Details: 07/20/2017
Replaced drain tube. Used steamer to clear drain. Optest ok.; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KUDL03FVSS0
Near Lakewood, OH 44107
Brian B
Job Details: 07/20/2017
No response from panel. Found burned out wiring in junction box. Repaired wiring . Ran test cycle. Optest ok.; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model GC3JHAXTS01
Near Cleveland, OH 44107
Brian B
Job Details: 07/19/2017
CC that water is leaking. Found broken line to water tank. Used coupling from t/s to repair line. Optest ok.; used 1 WR2X8545 (1/4 UNION) from stock, , Job Cmpltd,
We serviced a
GE REFRIGERATOR
Model DFE29JGDIWW
Near Cleveland, OH 44107
Brian B
Job Details: 07/19/2017
Found freezer i/m not working and door not closing. Found large ice buildup on bottom of freezer. Removed drawers and bins and evap cover. Used steamer to clear ice. Removed and cleaned clogged drain tube. Reassembled. Reset boards in diag. Optest ok. Cus tomer paid ded. ; Job Cmpltd,
We serviced a
KRMF706ESS01 WHIRLPOOL
Model REFRIGERATOR
Near Kirtland Hills, OH 44060
Corina B
Job Details: 07/19/2017
CC that the dispenser for the ice is leaking. Found ice underneath the ice bin, cleared ice. Could not duplicate the problem. Optest ok.; Job Cmpltd
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Moreland Hills, OH 44022
Robert A.
Job Details: 07/19/2017
Found no response from ui, c/b receiving 120vac, no power to ui, needs c/b; ordrng 1 W10920541 (CONTROL), schdld next appmnt for 7/26 WED !,
We serviced a
WHIRLPOOL WASHER
Model WTW4815EW0
Near Chardon, OH 44024
Robert A.
Job Details: 07/19/2017
Installed motor and shifter, ran recal cycle, good, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM02
Near Russell Center, OH 44072
Robert A.
Job Details: 07/19/2017
Found comp area hitting floor causing vibration, floor uneven, suggest putting a piece of plywood on floor to level, op test ok; Job Cmpltd,
We serviced a
KITCHENAID RANGE
Model KFGD500ESS04
Near Chagrin Falls, OH 44023
Robert A.
Job Details: 07/19/2017
, Installed clock, tested unit, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model EL88TRRWQ03
Near Cleveland, OH 44124
Robert A.
Job Details: 07/19/2017
Found evap drain clogged, cleared, op test ok; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock, C, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFI2569YEM2
Near Independence, OH 44131
Robert A.
Job Details: 07/19/2017
Found evap drain frozen, needs evap drain and ice removed. Special Project S38253Cleared ice, replaced drain, op test okPlease bill out; used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW7600XW0
Near Atwater, OH 44201
Tim G.
Job Details: 07/19/2017
Complaint that the unit is very loud in the spin cycle and that the cabinet and top are rusting. Checked and found failed tub bearings and needing replaced. Tech has not gotten truck stock back yet from prior use. ; ordrng 1 W10435302 (bearing), schdld next appmnt for 7/26 WED
We serviced a
CVM1790SS1SS GE
Model MICROWAVE
Near Willoughby, OH 44094
Corina B
Job Details: 07/19/2017
Picked parts up to return to the office.; Job Cmpltd
We serviced a
WRS322FNAM01 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44120
Chris H.
Job Details: 07/19/2017
, Installed new thermostat, recommended what bb stated to customer about stocking the unit to hold the cold otherwise fill up empty bottles of water to retain the cold ,op test good; Job Cmpltd
We serviced a
MEDB755DW2 MAYTAG
Model DRYER
Near Willoughby, OH 44094
Dan H
Job Details: 07/19/2017
Customer complaint that unit takes too long to dry, started normal dry cycle, unit is heating, found dryer vent outlet clogged with lint, removed lint, good airflow now, op test good, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Brecksville, OH 44141
Tim G.
Job Details: 07/19/2017
Complaint that the unit will not turn off in any cycle. Found the timer motor to run but not turn the knob when running. Checked all connections and found good. Unit needs timer and a door handle; ordrng 1 W10861225 (handle) and 1 WPW10185982 (timer), schdld next appmnt for 7/26 WED !,
We serviced a
MED5100DW1 MAYTAG
Model DRYER
Near Willoughby, OH 44094
Corina B
Job Details: 07/19/2017
CC that it taking to long to dry clothes. Checked the outside vent, proper air flow. Removed the vent used the heat gun cycling as designed. Checked the lint screen and found it was holding water from fabric softner. Advised cust to clean the lint screen with water and wipe the mosture senser off after a month of use. Optest ok. ; Job Cmpltd
We serviced a
KBFS20ECMS00 WHIRLPOOL
Model REFRIGERATOR
Near Shaker Heights, OH 44120
Chris H.
Job Details: 07/19/2017
Customer complaint that unit is leaking and flooded the kitchen, shutoff arm was not connected on icemaker, checked supply line, jumped icemaker it cycled and filled valve shutoff, unable to duplicate a leak nor signs of a leak ; Job Cmpltd
We serviced a
MHW5100DW0 MAYTAG
Model WASHER
Near Willoughby, OH 44094
Corina B
Job Details: 07/19/2017
Replaced the stator, no good. Ohmed out the wires and white-purple 0hms, purple gray 11 ohms, grey-white 0 ohms. Will need to order another stator. Called office to order part. ; ordrng 1 WPW10657810 (stator), schdld next appmnt for 7/21 FRI
We serviced a
FFTR1814QS0 frigidaire
Model refrigerator
Near East Cleveland, OH 44112
Dan H
Job Details: 07/19/2017
Installed new door gasket, op test good ; Job Cmpltd
We serviced a
MFI2570FEZ00 MAYTAG
Model REFRIGERATOR
Near Bedford, OH 44146
Chris H.
Job Details: 07/19/2017
Customer complaint that unit is not making ice, found icemaker fill tube frozen, cleared out, installed icemaker, mold filled, customer to have supply line and valve replaced this weekend, customer to monitor unit, if problem persists unit will need a dual valve; Job Cmplt
We serviced a
MEDZ600WR0 MAYTAG
Model DRYER
Near Cleveland, OH 44120
Dan H
Job Details: 07/19/2017
Customer complaint that unit is taking a long time to dry clothes, started normal dry cycle, unit is heating, found birds nest in vent outlet, removed, good air flow outside, op test good ; Job Cmpltd
We serviced a
WED5320SQ0 WHIRLPOOL
Model DRYER
Near Geneva, OH 44041
Jeff M
Job Details: 07/19/2017
The unit will not turn on. I pull the unit out check the fuses and heating element on off switch all that tested good I found the door switch was broken i used the door switch just the other day so this one needs to be ordered; ordrng 1 WP3406107 (DOOR SWITCH)
We serviced a
JCD2389GES JENN-AIR
Model REFRIGERATOR
Near Shaker Heights, OH 44120
Dan H
Job Details: 07/19/2017
Customer complaint that water dispense slowly and unit is leaking water onto floor, unit has replace water filter light on, removed water filter, good flow through water system, advised customer to replace water filter, water leak is coming from evaporator drain tube clog, unit needs evaporator drain tube cleared, cleared evaporator drain tube and ice, op test good
We serviced a
MRT311FFFH00 MAYTAG
Model REFRIGERATOR
Near Avon Lake, OH 44012
Paul H.
Job Details: 07/19/2017
Cycled unit off and then on, unable to produce noise that the customer has been experiencing, advised customer to try to record the sound, op test ok; Job Cmpltd,
We serviced a
WRF989SDAM00 WHIRLPOOL
Model REFRIGERATOR
Near Lorain, OH 44053
Paul H.
Job Details: 07/19/2017
No ice production,Frost buildup on evap, according to service pointer W10666205C, recourse is to replace evaporator and dye drier, ordering in addition customer has issue with right door switch,
We serviced a
WRF560SMYB02 WHIRLPOOL
Model REFRIGERATOR
Near Elyria, OH 44035
Paul H.
Job Details: 07/19/2017
Replaced user interface and thermistor, cleared ice off of evaporator, op test ok.; Job Cmpltd,