Service History 752 | Freds Appliance

We serviced a

MAYTAG DRYER

Model MED7230HW1

Near Chagrin Falls, Ohio 44023

Brian M

Job Details: 09/16/2021

Cc unit not running Turned unit on and it ran fine Could not determine an issue at this time

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB329DMBM00

Near Hiram, Ohio 44234

Brian M

Job Details: 09/16/2021

"Inspected evap no frost pattern Found compressor running little warm Suspect sealed system needs evap and drier ; ordrng 1 W10920993 (evaporator) and 1 WPW10143759 (dryer), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KENMORE REFRIGERATOR

Model 10653584300

Near Chagrin Falls, Ohio 44023

Brian M

Job Details: 09/16/2021

Installed thermostat control OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Maple Heights, Ohio 44137

David R

Job Details: 09/16/2021

Cc unit not spinning. Basket speed error and shifter error. No shifting over to spin. Replaced shifter. Ran calibration and diagnostics test. Good. Unit is good. Op test ok. ; used 1 W10913953 (ACTUATOR) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KBS0

Near Brecksville, Ohio 44141

David R

Job Details: 09/16/2021

"Replaced valve, float switch and wash pump. Found water was leaking from heater area and caused water to get into motor and short. Ordering heater.; ordrng 1 W11537778 (Heater)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near Seven Hills, Ohio 44131

David R

Job Details: 09/16/2021

Cc still freezing items on top shelf in FF. Went to and took temp -1 in FZ and 37-38 in FF. Customer has bars on 3 in FZ and 2 in FF. Called techline to document. 7731764069. Let techline know of all parts replaced already. Techline stated to give top shelf room away from damper so items are not right on top of damper door. Temp coming directly from FZ can be cold and cause items to freeze if not properly positioned for good airflow. Unit is testing good today. Tech line said if needed suggest Temp scribe temp recorder. For recording temp.

We serviced a

KITCHENAID REFRIGERATOR

Model KSRG25FVMT00

Near Broadview Heights, Ohio 44147

David R

Job Details: 09/16/2021

"Cc unit not making ice. Found emitter board not responding or recognizing bin. Ordering control ; ordrng 1 W10757851 (Emitter control), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near Solon, Ohio 44139

Jason N

Job Details: 09/16/2021

"Cc unit doors not level, not opening and closing properlyCustomer stated when unit was delivered doors were removed to install in home. Unit hasnt been right since. Found both doors are missing hinge closers(bushings). ; ordrng 2 WPW10505294 (Door closer cam)s"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Ashtabula, Ohio 44004

Dan

Job Details: 09/16/2021

"Customer complaint that unit is not draining or spinning, ran diagnostics no error codes found, drain pump is working, unit spins and agitates and shifts back, unable to duplicate the problem , unit is operating as designed , load"

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC48FMS00

Near Avon Lake, Ohio 44012

Angel

Job Details: 09/16/2021

"Cc that freezer only cold on bottom side and top part not cold at 67* and fresh food section at 73*. Verified and found that the evap had good frost pattern and found evap fan not running checked dc voltage and had 13vdc also tried to run in service mode and nothing will need evap fan. Ordering part.; ordrng 1 W10822580 (Fan), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS04

Near Chagrin Falls, Ohio 44022

Jason N

Job Details: 09/16/2021

Installed ff evaporator harness. Advised customer to allow up to 24 hrs for temps in both sections to return to normal.

We serviced a

MAYTAG WASHER

Model MVW6230RHW0

Near Cleveland, Ohio 44111

Joe O

Job Details: 09/16/2021

Cc: loud screeching noiseFound belt stretched. Needs belt; ordrng 1 W11239857 (belt)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAM04

Near Cleveland, Ohio 44108

Corina H

Job Details: 09/16/2021

CC that the unit is not making ice. Confirmed. Checked the water dispenser no water coming out. Cust has a saddle valve that is seized. Advised cust to replace the saddle valve with an inline valve. Removed the filter and water started to come out. Cycled the ice maker water filled. Will need a new filter. Opt test ok

We serviced a

KITCHENAID RANGE

Model KFGC506JSS00

Near Highland Heights, Ohio 44143

Joe O

Job Details: 09/16/2021

Installed latch. Ran test bake. Tested. Op test ok

We serviced a

WHIRLPOOL RANGE

Model GGG388LXS02

Near Sheffield Lake, Ohio 44054

Angel

Job Details: 09/16/2021

Cc that top oven wasnt turning on. Verified and found bottom one wasnt on either. Checked ignitor and was pulling 3.33amps tested good. Verified the gas valve and switch was not engaged all the way. Turned on all the tested and unit working as should preheated to 350*. Opt test ok.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Highland Heights, Ohio 44143

Joe O

Job Details: 09/16/2021

"Cc: beeping, not runningFound unit flashing error code f8e4(overfill). Found incoming water line loose. Tightened. Ran test cycle. Op test ok"

We serviced a

MAYTAG FREEZER

Model MZF34X20DW04

Near LaGrange, Ohio 44050

David R

Job Details: 09/16/2021

"Tried replacing gasket but door is warped, will need new door. Ordering. ; ordrng 1 W10746789 (Door) and 1 WPW10612925 (Nameplate)"

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Geneva, Ohio 44041

Dan

Job Details: 09/16/2021

"Customer complaint that unit is not draining, confirmed, found drain pump chopper blade broken jamming impeller, unit needs new drain pump ; ordrng 1 W11497943 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE RANGE

Model JGB760DEF2BB

Near Madison, Ohio 44057

Dan

Job Details: 09/16/2021

"Customer complaint that burners sometimes dont light and broiler has very small flames, and oven takes a long time to light, Lok top burners are good, oven burner lit and has good flame, broiler has very little flame coming out, unit needs new gas regulator ; ordrng 1 WB21X21506 (Gas regulator), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Pepper Pike, Ohio 44124

Jason N

Job Details: 09/16/2021

"Cc unit LED lights not working Customer stated lights are not working in ff top section and freezer section. Found freezer LED faulty. Per service pointer W11460554D and s-code S191AQ, parts and labor covered for repair. Replaced freezer LED using customer supplied pre ID part. Illumination returned to unit. Op test good. Customer paid for both jobs on cc transaction."

We serviced a

KITCHENAID RANGE

Model KFGC506JSS01

Near Highland Heights, Ohio 44143

Joe O

Job Details: 09/16/2021

Cc: not igniting properlyFound burner caps swapped. Switched burner caps. Op test ok

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGTR1845QF2

Near Novelty, Ohio 44072

Brian M

Job Details: 09/16/2021

"Cc unit not cooling Found compressor not running Tapped the control board and unit kicked in Needs control switch ; ordrng 1 242249002 (control assembly), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Jefferson, Ohio 44047

Brian M

Job Details: 09/16/2021

Cc unit not functioning properly Found clutch not engaging error f7e4 and miscommunication error f6e3 Replaced slider and clutch replaced control Ran DLMs calibration and Auto test unit seems to be functioning correctly now

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Euclid, Ohio 44119

Corina H

Job Details: 09/16/2021

"CC that the unit does not start. Confirmed. Ran diag F5e3 Lid Lock Will Not Unlock, f5e1 Lid Switch Fault Lid Is Up. Checked the connections at j6, plugged in. J6-7 j18-3 1.333 dc volts. Will need a control. ; ordrng 1 W11162440 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Willoughby, Ohio 44094

Corina H

Job Details: 09/16/2021

CC that the ice clumps together and the shoot was full of ice. Advised cust to empty the bin every 7-10 days. Warm air from opening the doors will make the ice clump together. Opt test ok

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Lorain, Ohio 44052

Angel

Job Details: 09/16/2021

"Cc that ice comes out to fast or gets stuck. Verified and ice chute is working as designed. Explained that when the ice bin is full of ice you will get more flow of ice and can cause the ice to come out faster and can get caught when chute closes but i tested it and its working as designed. Also had frost in freezer steamed out for them and explained to them that these freezer doors because of the tracks they have to open from the center of the door because if not the door will open crooked on them and when they close it, it will stay propped open from one side. Unit working as designed. Opt test ok."

We serviced a

WHIRLPOOL WASHER

Model WTW8540BW1

Near Strongsville, Ohio 44149

Marie V

Job Details: 09/16/2021

"Cc that the unit will fill with water and not finish cycle. Found bearing shocked. Unit will need bearings, rotor and stator and rpm sensor. Cust will not fix.; ordrng 1 W10381078 (Assembly tub) and 1 280146 (Rotor) and 1 WPW10419333 (Stator) and 1 WPW10178988 (Sensor rpm), used 1 1OVRSZ (oversized shipping) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5FVGXWS02

Near North Ridgeville, Ohio 44039

Marie V

Job Details: 09/16/2021

"Cc that the unit started leaking non stop. Confirmed removed plate at the bottom and found drain pan full of water, no leaks at the water lines. Removed filter and started watching filter housing. Filter housing is dripping every second. Unit will need new filter housing. Cust will try to find part, when she does she wants us to install part .; ordrng 1 WPW10121138 (Housing), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE REFRIGERATOR

Model TFX20JRXAWH

Near Madison, Ohio 44057

Jason N

Job Details: 09/15/2021

"Installed defrost heater assembly. Turned cooling back on, advised customer to allow 24 hrs before restocking unit. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5FVGXWS02

Near North Ridgeville, Ohio 44039

Marie V

Job Details: 09/15/2021

"Cc that the unit leaks from freezer a little puddle of water every day and that the ice maker takes too long to make ice. Ice maker had an ice stuck in it. Removed and cycled, very little water came to ice maker. Removed filter from unit and tested water at the door. Good pressure, put filter back in, And tried again, op test good. Advice cust to keep an eye on the ice maker most likely was not getting barely any water and thats why no ice was been produced. Also cleared out drain tube that was clogged causing a leak. Op test ok; ordrng 1 WPW10190965 (Ice maker), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ

Near Avon, Ohio 44011

Angel

Job Details: 09/15/2021

Cc that that unit is leaking. Could not physically see any water stains anywhere looked in back all water lines looked good drain pain was not cracked water valves looked good and no signs of water stains anywhere in back side of refrigerator or in front by the filter. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Avon Lake, Ohio 44012

Angel

Job Details: 09/15/2021

"Cc that unit did not spin or agitate. Ran diagnostics and found error code F7E6 Motor Fault. Verified under unit and shifter was out of place, replaced with the one from service pointer calibrated and tested unit and working as designed. Opt test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near Mentor, Ohio 44060

Joe O

Job Details: 09/15/2021

Cc: leaking from ice makerFound fill tube and fill cup frozen over. Needs water valve and fill tube; ordrng 1 W11043013 (valve) and 1 W11415785 (Fill tube)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near Elyria, Ohio 44035

David R

Job Details: 09/15/2021

"Replaced control, ice bin, icemaker. Called for water. Temps are good. Op test ok."

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW2

Near Mayfield Heights, Ohio 44124

Corina H

Job Details: 09/15/2021

CC that the unit is not powering on. Started a cycle powered on. Ran diag no codes. Ran a calibration. Started a cycle. Opt test ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KBRO36FMX01

Near Rocky River, Ohio 44116

Marie V

Job Details: 09/15/2021

Replaced main control. Ran diag to test all components pass. Op test okBrought core for return

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KBS

Near Eastlake, Ohio 44095

Joe O

Job Details: 09/15/2021

Installed element. Ran test cycle. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM01

Near Painesville, Ohio 44077

Jason N

Job Details: 09/15/2021

"Cc unit noises, sounds like marbles and chipmunksRan diagnostics functions, did not duplicate noise at this time. However, based on description of noise from customer, very well sounds like damper control noises. Ordering damper control. ; ordrng 1 WPW10594330 (Damper control)"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Beachwood, Ohio 44122

Corina H

Job Details: 09/15/2021

"CC that the unit does work properly and there is a scratch in the top. Ran diag no codes. Started a load of clothes, had clothes thrown in the basket. Advised cust to wrap the clothes around the basket. Office to reschedule the appointment. ; ordrng 1 W11211509 (Top)"

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC0

Near Elyria, Ohio 44035

David R

Job Details: 09/15/2021

"Cc unit is leaking every time using it. Customer took unit out of house and put in garage. Cannot hook up to a water source for testing. Let customer know that needs hookup in order to test. Checked underneath, no cracks of rips in hoses. Cannot diagnose properly. ; saved tckt"

We serviced a

KITCHENAID WALL OVEN

Model KODE900HSS00

Near Strongsville, Ohio 44149

David R

Job Details: 09/15/2021

"Cc unit seems like it is not heating properly, both ovens. Went through diagnostics, no error codes. Ran component activation. For both ovens, broil, bake, convection elements and fans all coming on and heating. All components working correctly. Calibrated both ovens 10+ higher. Tan 350* bake both ovens, temp test good. Service Pointer W11490379 goes over waiting additional 5-10 mins after preheat before adding food. Let customer know. Unit test good. Op test ok."

We serviced a

KITCHENAID DISHWASHER

Model KUDS01FLSS3

Near Bay Village, Ohio 44140

Angel

Job Details: 09/15/2021

Cc that the units door is not staying closed. Verified and the link on the left hand side broke off. Replaced the link kit tested and unit closing and opening an designed. Opt test ok.

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near Mentor, Ohio 44060

Jason N

Job Details: 09/15/2021

"Installed drive motor. Ran dryer op test, good tumble and heating. Op test good."

We serviced a

AMANA RANGE

Model AGR5330BAW3

Near Cleveland, Ohio 44105

Marie V

Job Details: 09/15/2021

"Took POp. Cc that the oven rack are wrong. Confirmed oven rack are smaller they do not stay in. Found extra racks and asked cust if those were the new ones she said installers told her that thats for the old oven. I was able to install those in the oven. Explain cust that they might have switched them arrow down or something. Cust ask if the drawer was supposed to have a rack too , told cust that that part does not have a rack. Op test ok; ordrng 2 WPW10550642 (Oven racks)s"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS00

Near Beachwood, Ohio 44122

Corina H

Job Details: 09/15/2021

CC that the ice maker does not stop making ice and rust on the racks. Confirmed. Found the arm to the ice maker not in the correct location. Reattached the arm. Gave part number for touch up paint for the bins. Opt test ok

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Berea, Ohio 44017

David R

Job Details: 09/15/2021

"Replaced actuator, found no fill long fill error code. Both hoses on. A little sediment coming from hot side from hose. Ran till water was clear. Good. If needed in the future would order W11038689 water valve. As of today. Everything is good. Op test ok."

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Shaker Heights, Ohio 44120

Marie V

Job Details: 09/15/2021

Cc that the unit is not agitating. Ran diag found error code f7e6 motor fault. Found shifter off place. Replace shifter ran auto test and calibration. Op test ok

We serviced a

JENN-AIR REFRIGERATOR

Model JS48SEDUDW01

Near Moreland Hills, Ohio 44022

Corina H

Job Details: 09/15/2021

Replaced the handle. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF707ESS01

Near Bedford, Ohio 44146

Marie V

Job Details: 09/15/2021

"Cc that the unit is not cooling. Confirmed took temps 33* on freezer 68* fresh food section. Found fresh food section evap frozen and freezer fan was not running. Check ohms on thermistor freezer is on range fresh food section is not, also cust had another tech take a look at the unit they replaced bimetal on freezer spiced it and put another one in tape out the wires. Ran diag evap not running check for power it had 89V and dropping to 0 in seconds and comes back up and drops down. Check outlet has 1#0V steady. Unit will need new main coNtrol. Fresh food section harness and freezer as well. Cust will call if they want to continue.; ordrng 1 W10843055 (Control) and 1 W11033168 (Fresh food section harness) and 1 W11032800 (Motor evap), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KENMORE WASHER

Model 110.21302012

Near Garfield Heights, Ohio 44125

Marie V

Job Details: 09/15/2021

"Cc that the unit will not drain. Confirmed and that when you try to run drain and spin unit will fill with water. Ran diag found error code of F5E1 ,f7e5 . Deleted error codes and ran drain and spin. Unit started working good. Ran auto test pass. Unit maybe had a glitch on control. Cust had unit unplugged when arrived. Advice cust to monitor unit. If start to have problem unit will need new drain pump."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHB2866PF3

Near Chagrin Falls, Ohio 44022

Corina H

Job Details: 09/15/2021

"CC that there is clumps of ice everyday. Confirmed. Found warm air coming into the ice maker. Will need new gaskets. ; ordrng 1 5303918784 (Gaskets), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ05

Near Cleveland, Ohio 44109

Marie V

Job Details: 09/15/2021

Cc that the freezer light is not working. Confirmed replace freezer light op test ok

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Cleveland, Ohio 44135

Marie V

Job Details: 09/15/2021

"Cc that when you press start Unit starts to fill with water but then it stops and goes and stops and never fills. Plugged unit in tried to start a cycle, failed tried to run diagnostics failed. Unit is getting 122V at the control. Asked cust if unit stops running or when they wanted to use it didnt work. Cus said that it stopped draining and after start it started acting up. Unit will need drain pump and control board. ; ordrng 1 W11417466 (Control) and 1 W11399437 (Drain pump)"

We serviced a

GE WASHER

Model GTWN8250D0WS

Near Pepper Pike, Ohio 44124

Corina H

Job Details: 09/15/2021

CC that the clothes do not come out damp and there is a grinding noise. Confirmed. Found the gearcase leaking oil. Part is nla. ; ordrng 1 WH38X21094 (Gearcase)

We serviced a

WHIRLPOOL OTR MICROWAVE

Model GH7208XRB0

Near North Ridgeville, Ohio 44039

Marie V

Job Details: 09/15/2021

"Took door apart and replaced handle, and light built for cust he had the bulb.Op test ok"

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Lakewood, Ohio 44107

Manny

Job Details: 09/15/2021

"Replaced shifter actuator, ran calibration and manual wash. Opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW8040DW4

Near Elyria, Ohio 44035

Gabriel P

Job Details: 09/15/2021

"Replace gearcase,and stator and agitator and valve then ran calibration and auto test pass,opt test ok also explain wife how to properly run washer"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ0

Near Kent, Ohio 44240

Brian M

Job Details: 09/15/2021

Cc unit not working properly Found sump getting power but not runningPump is under a 10 year warranty ran entitlement ; ordrng 1 WPW10591570 (pump&motor)

We serviced a

MAYTAG WASHER

Model MVW6200KW

Near Ashtabula, Ohio 44004

Dan

Job Details: 09/15/2021

"Customer complaint that lid is not locking and unit is not draining, ran drain and spin cycle, lid locked, unit spun, drain pump did not start, found drain pump unplugged, plugged in , drain pump started, op test good"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Richmond Heights, Ohio 44143

Manny

Job Details: 09/15/2021

"Replaced heater, ran diagnostics cycle. Opt test ok. Advise customer to allow the unit to complete the drying cycle before opening the door."

We serviced a

MAYTAG SXS REFRIGERATOR

Model MFI2568AEW

Near Cleveland, Ohio 44118

Manny

Job Details: 09/15/2021

"Cc unit not freezing items, found evap cover in ice at the cap tube, tested thermistor and bimetal both within range, notice the compressor would start then shut off and keep doing that. Compressor is humming and over heating. Unit will be a seal system repair. Customer will not proceed with the repair.; ordrng 1 W10309989 (Compressor) and 1 12002730 (Evaporator) and 1 WPW10143759 (Drier), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model MGD6230HW0

Near Ashtabula, Ohio 44004

Dan

Job Details: 09/15/2021

"Installed new control, op test good"

We serviced a

MAYTAG WASHER

Model MVWB835DW5

Near Strongsville, Ohio 44149

Gabriel P

Job Details: 09/15/2021

"Replace lid ran calibration pass,opt test ok"

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Willoughby, Ohio 44094

Joe O

Job Details: 09/15/2021

Customer installed hoses

We serviced a

FRIGIDAIRE RANGE

Model FFGF3017LSG

Near University Heights, Ohio 44118

Manny

Job Details: 09/15/2021

"Replaced igniter, opt test ok."

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0

Near Ashtabula, Ohio 44004

Dan

Job Details: 09/15/2021

"Customer complaint that unit is not going through cycles, ran diagnostics found f0e5(off balance) and f0e3(overloaded) error codes, ran test cycle , all components working, unit is operating as designed"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Mantua, Ohio 44255

Brian M

Job Details: 09/15/2021

Cc unit not working properly Found latch damaged and actuator popped off clutch Replaced latch and actuator Found cold water slowly entering Replaced valve using truck stock OP Test Ok ; used 1 W11210459 (VALVE) from stock

We serviced a

KITCHENAID WALL OVEN COMBO

Model KOCE500ESS11

Near Aurora, Ohio 44202

Brian M

Job Details: 09/15/2021

Installed microwave door OP Test Ok Customer complaint about uneven baking Ran test bake found unit to heat up properly temp from left to right is only 2 degrees different Temp thermal coupler reading 355 and infrared temps from left to right are reading at 357 -356This is normal Unit is operating as designed

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Mentor, Ohio 44060

Jason N

Job Details: 09/15/2021

"Cc unit freezer light is outConfirmed freezer LED module is nonfunctional. Replaced using customer supplied pre Id part. Per service pointer, Illumination returned to freezer section. Op test good."

We serviced a

WHIRLPOOL WALL OVEN

Model WOS51EC0AS02

Near Solon, Ohio 44139

Brian M

Job Details: 09/15/2021

Cc no power Found thermal fuse open Replaced using truck stock OP Test Ok ; used 1 WPW10545255 (FUSE-THRML) from stock

We serviced a

MAYTAG WASHER

Model MVWB765FW4

Near Wickliffe, Ohio 44092

Joe O

Job Details: 09/15/2021

Installed control and ui. Ran auto test and calibration. Op test ok

We serviced a

KITCHENAID WALL OVEN

Model KODE500ESS05

Near Avon Lake, Ohio 44012

Angel

Job Details: 09/15/2021

Customer called office to reschedule.

We serviced a

WHIRLPOOL FREEZER

Model WSZ57L18DM03

Near University Heights, Ohio 44118

Manny

Job Details: 09/15/2021

"Unit working as designed, water leaks from pipes above the refrigerator or condensation from the pipes , no leak found in unit."

We serviced a

MAYTAG WASHER

Model MVW6230HW0

Near Parma, Ohio 44129

David R

Job Details: 09/15/2021

"Cc unit making squeaking noises. Found coins stuck down between agitator, removed. Replaced belt. Good. Ran diagnostics test cycle. No noise. Op test ok."

We serviced a

WHIRLPOOL RANGE

Model Wfg520s0as1

Near Highland Heights, Ohio 44143

Joe O

Job Details: 09/15/2021

Installed electrode. Ran test bake. Op test ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Strongsville, Ohio 44149

Gabriel P

Job Details: 09/15/2021

Diagnose unit found error code f4e2 heater open also took pictures of pop is under one year warranty call senior tech bj we diagnose unit and ordering control and heater ; ordrng 1 W11462458 (Control) and 1 W11537778 (Heater)

We serviced a

JENN-AIR REFRIGERATOR

Model JSC24C8EAM00

Near Avon, Ohio 44011

Angel

Job Details: 09/15/2021

"Cc that unit is not cooling. Verified and temp in ff section is 55* and freezer at 37*. Verified evaporator and does not have a frost pattern check condenser fan and compressor both running good compressor kicked on with 2.10amps and stayed at 1.11amps running. Called BJ and explained and said to replace ff section evap, compressor, and uv drier filter. Parts are covered through warranty besides labor. Ordering parts.; ordrng 1 W10309988 (Compressor) and 1 WPW10643261 (Evaporator) and 1 WPW10143759 (Uv drier)"

We serviced a

MAYTAG RANGE

Model MGR8800FZ0

Near Solon, Ohio 44139

Brian M

Job Details: 09/15/2021

Installed module no good Inspected Found purple wire going to switches has been damaged Reconnected wires OP Test Ok

We serviced a

KITCHENAID DISHWASHER

Model KUDE20FBBL0

Near Mentor, Ohio 44060

Jason N

Job Details: 09/15/2021

"Cc unit grinding noise and not workingRan diagnostics, found codes 8-4 for drain pump electrical problem, 10-1 for dispenser electrical problem and 8-1 for slow drain. Ran diagnostics test in entirety, no codes at end. When drain pump turned on, can hear debris in impeller. Pulled drain pump, found glass debris in housing. Removed and ran wash cycle then cancel drain. No abnormal sounds heard. Op test good. Did not install diverter motor from CB, not needed for this repair."

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE204KPS0

Near Mayfield, Ohio 44143

Joe O

Job Details: 09/15/2021

"Cc: not running, not fillingFound unit is not filling. Is getting water to water valve. Water valve receiving proper power. Needs water valve; ordrng 1 W11434044 (Valve)"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Parma, Ohio 44129

David R

Job Details: 09/15/2021

"F0E4 error, cleared all error codes. Replaced water valve. Ran diagnostics. All components working. Good. Ran a calibration. Good. Ran a normal cycle. Good. Op test ok."

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Brook Park, Ohio 44142

Gabriel P

Job Details: 09/15/2021

"Replace inner seal,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Bedford Heights, Ohio 44146

Brian M

Job Details: 09/15/2021

Cc no ice is being dispensed Found auger frozen Held dispenser button for a few seconds to allow auger motor to heat up and free its self OP Test Ok

We serviced a

KENMORE WASHER

Model 110.464725

Near Painesville, Ohio 44077

Jason N

Job Details: 09/15/2021

"Cc unit has string stuck in the drain that needs removedCustomer stated a string got caught in drain pump, she cannot remove, doesnt want to break anything. Confirmed, string is wrapped around drain pump impeller. Separated drain pump housing to remove string. Reassembled, ran rinse and spin cycle. All functions passed, good drain out. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHW03

Near Lorain, Ohio 44055

Angel

Job Details: 09/15/2021

Control board was replaced and had to steam out evaporator Unit turned on asked customer to wait 24hrs for proper cooling before putting any food in unit. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW08

Near Shaker Heights, Ohio 44120

Manny

Job Details: 09/15/2021

"Cc unit not cooling in both sections, temp in RC 73 degrees and temp in FC 39, found evap cover in ice, place unit in diagnostics defrost, heater is working getting 120V. Thermistor is within range. Replacing main control and evap harness. Office to contact customer when parts are available. ; ordrng 1 W11546681 (Evap harness) and 1 W11558182 (Electronic control)"

We serviced a

WHIRLPOOL WASHER

Model WTW7500GW2

Near Elyria, Ohio 44035

Angel

Job Details: 09/15/2021

"Cc that unit was making a-lot of noise when on spin. ran diagnostics to verify spin and unit sounds loud and has some oil on bottom of unit. Will need gear case rotor, and stator replaced. Ordering parts.; ordrng 1 W11455453 (Gear case) and 1 W10754161 (Rotor) and 1 W10754158 (Stator) and 1 W10734521 (Slider)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Willoughby, Ohio 44094

Jason N

Job Details: 09/15/2021

"Cc unit temps not correct.Customer showed pop Customer states unit was freezing product in ff section. Now temps are ok in ff section, but seem off in freezer section now. Temped freezer section, reading 18 degrees. Pulled evaporator cover, very little frost on first coil. Unit has refrigerant leak, will need sealed system repair. ; ordrng 1 W10836706 (Evaporator) and 1 WPW10143759 (Filter drier)"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS0

Near Parma, Ohio 44129

David R

Job Details: 09/15/2021

"Cc unit smelled like gas at one point, but customer said no one else smelled gas, also said that only one side was lite in flames took off panel to bake element. Let unit on bake 350* flame is on both sides. No smell of gas. Customer can see flames. Let unit get to 350 and cycle on/off at least 5 times. All operation checks good. Unit is good. Op test ok."

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Brecksville, Ohio 44141

David R

Job Details: 09/15/2021

"Drain hose was kinked, replaced. Tested. Unit is draining, good. Op test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHV03

Near Chardon, Ohio 44024

Jason N

Job Details: 09/15/2021

Cc unit needs door gasket replaced Replaced RH ff door gasket using customer supplied pre Id part. Heated gasket to ensure good seal to cabinet. Op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF707ESS01

Near Solon, Ohio 44139

Brian M

Job Details: 09/15/2021

Installed seal and adapter OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2087HRS

Near Chagrin Falls, Ohio 44023

Brian M

Job Details: 09/15/2021

Cc unit not cooling in fridge but freezer fine Customer stated it started cooling back down in the fridge on Tuesday Found unit running properly at this time Advised to watch

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFH05

Near Brook Park, Ohio 44142

Gabriel P

Job Details: 09/15/2021

"Replace seal and steam gasket,opt test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADB9

Near Berea, Ohio 44017

Gabriel P

Job Details: 09/15/2021

Customer had unit on 4 hour delay thats why it wouldnt start correct issue opt test ok also customer will contact send receipt wants home send her a copy

We serviced a

WHIRLPOOL WASHER

Model WTW8500DW0

Near Willoughby Hills, Ohio 44094

Joe O

Job Details: 09/15/2021

"Cc: stops after fillFound error codes f5e1(lid lock error) f0e5(off balance) f0e3(over load). Ran normal cycle. Found oil residue on rotor, found gear case had been changed. Found no new oil. Found unit is shifting. Installed clutch, slider and latch. Ran auto test and calibration. Op test ok; used 1 W10810403 (LID LATCH) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ05

Near Kirtland, Ohio 44094

Joe O

Job Details: 09/15/2021

Installed led. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ02

Near Conneaut, Ohio 44030

Dan

Job Details: 09/15/2021

"Customer complaint that unit is not cooling, compressor is not running, compressor coils are good, applied 120vac to compressor, compressor started, good frost pattern formed on evaporator , unit needs new start device, installed new start device, op test good ; used 1 8201786 (STARTER) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHW0

Near Geneva, Ohio 44041

Dan

Job Details: 09/15/2021

"Customer complaint that unit is leaking, ran test cycle, found motor for spray arm not turning causing spray arm to be stuck in a position to shoot water out of door, unit needs new sump assembly , customer does not want repair ; ordrng 1 W11087376 (Sump), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN402ESS01

Near Pepper Pike, Ohio 44124

Corina H

Job Details: 09/15/2021

"CC that there is condensation in the top shelf. Confirmed. Found the evaporator frozen and iced up. Checked the thermistor, good. Will need a new control and thermistor. ; ordrng 1 WPW10739408 (Control) and 1 W10667607 (Thermistor) and 1 W10565852 (Thermistor)"

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