Service History 752

We serviced a
MVWC415EW1 MAYTAG
Model WASHER
Near Cleveland, OH 44103
Dan H
Job Details: 10/10/2017
Customer complaint that unit is not washing or spinning, ran diagnostics found f3e1(pressure system fault) error code, pressure hose is connected and clear and not kinked, started normal wash cycle, unit filled to normal level and advanced to wash cycle, ran drain and spin cycle with 6 wet bath towels, lid locked unit spun out clothes to barely damp, unable to duplicate the problem, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent ; Job Cmpltd
We serviced a
WRS586FLDM00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44124
Jeff M
Job Details: 10/10/2017
Machine was not level. I leveled the fridge show the customer how to properly install the water filter; Job Cmpltd
We serviced a
KUDJ230Y2 WHIRLPOOL
Model DISHWASHER
Near Mentor, OH 44060
Alice M.
Job Details: 10/10/2017
The unit is washing correctly I was unable to duplicate an issue unit tested good; Job Cmpltd,
We serviced a
MVWB955FC1 MAYTAG
Model WASHER
Near Rocky River, OH 44116
Paul H.
Job Details: 10/10/2017
Ran diagnostics, f9e1 drain problem, f8e6 water hazard, f6e2 comm error, cleared and ran manual drain, checked voltage to pump, 90VAC when pump not engaged, does send 120VAC to pump when engaged but pump is already burned up, need control and pump; ordrng 1 W10876600 (pump-water) and 1 W10912345 (CNTRL-ELEC)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GZ25FSRXYY2
Near Sugar Bush Knolls, OH 44240
Robert A.
Job Details: 10/10/2017
Found i/m in a continious cycle, not calling for water or stopping, replaced, i/m cycled and filled, op test ok; used 1 W10882923 (ICE MAKER ASSY) from stock, Job Cmpltd,
We serviced a
MAYTAG MICROWAVE
Model MMV1174FW0
Near Kent, OH 44240
Robert A.
Job Details: 10/10/2017
Installed door, op test ok; Job Cmpltd,
We serviced a
WRS325FDAM04 WHIRLPOOL
Model REFRIGERATOR
Near Olmsted Township, OH 44138
Corina B
Job Details: 10/10/2017
CC that the ff is not staying cool. Fz -4.6 ff 44. The ff temp is at the lowest setting. Checked the damper, ood. Will need a new thermostat. Called GS to order part. ; ordrng 1 WPW10583800 (thermostat), schdld next appmnt for 10/17 TUE
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Kingsville, OH 44048
Benjamin B.
Job Details: 10/10/2017
Replaced gearcase op test no good found clip that holds tub very worn was able to pull tub rights out. Screws that hold hub in are stripped. Need inner basket hub with clip and wash plate because it started to shre because of clip not holding tub. Control is also intermittent need control ; ordrng 1 W10528947 (drive hub kit) and 1 W10752283 (washplate) and 1 W10752719 (BASKET) and 8 WP8533953 (screw)s and 1 WPW10402178 (retainer), schdld next appmnt for 10/17 TUE
We serviced a
FGID2474QF0B FRIGIDAIRE
Model DISHWASHER
Near Mentor, OH 44060
Jeff M
Job Details: 10/10/2017
I cleared out the code ran a cycle cannot duplicate issue unit test good customer also found that she has a five year extended warranty if she has another issue to call back into the warranty and set up an appointment; Job Cmpltd,
We serviced a
WFW8740DW0 WHIRLPOOL
Model WASHER
Near North Olmsted, OH 44070
Paul H.
Job Details: 10/10/2017
Removed dryer.. replaced tub assembly. Ran test cycle. Optest ok.; Job Cmpltd
We serviced a
KDFE304DBL0 KITCHENAID
Model DISHWASHER
Near Conneaut, OH 44030
Benjamin B.
Job Details: 10/10/2017
Water temp inside dw is 88.not hot enough explained to cust it needs to be a min of 125 getting 116 at the sink after running for for almost a minute.cust very unhappy left with wpl consumer number. I installed control to try and make them happy but i no control is not the issue water temp is ; Job Cmpltd
We serviced a
WDT720PADM2 WHIRLPOOL
Model DISHWASHER
Near Berea, OH 44017
Corina B
Job Details: 10/10/2017
CC that the dishes do not dry andhe soap detergent is sometimes left in the dispenser. Advised the cust to run the hot water before starting the d/w. And to use jet dry to dry the dishes. Dispenser opened. Optest ok. ; Job Cmplt
We serviced a
KSDB900ESS0 KITCHENAID
Model RANGE
Near Independence, OH 44131
Corina B
Job Details: 10/10/2017
Replaced the control panel. Heated oven to 350*. Optest ok
We serviced a
MFC2061KES7 MAYTAG
Model REFRIGERATOR
Near Willowick, OH 44095
Dan H
Job Details: 10/10/2017
Customer complaint that unit is leaking, found ice buildup common with evaporator drain tube clog, unit has duck bill style drain tube, unit needs new ptrap style drain tube and ice cleared, cleared ice, installed new drain tube, op test good, part is covered per Special Project S38253. Freezer section bulb is shattered, installed new bulb; used 1 S3810 ([Alt for TJS3810]), and 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd
We serviced a
MEDX655DW1 WHIRLPOOL
Model DRYER
Near Euclid, OH 44123
Dan H
Job Details: 10/10/2017
Customer complaint that unit is not heating, confirmed, found thermal cutoff open, installed new thermal cut off kit, op test good ; used 1 279816 (CUTOFF) from stock, Job Cmpltd
We serviced a
KFGG500EBS2 KITCHENAID
Model RANGE
Near Rome, OH 44085
Jeff M
Job Details: 10/10/2017
The unit was on Celsius I put machine back on Fahrenheit show the customer how to change it herself just in case it happens again; Job Cmpltd,
We serviced a
110.68652700 KENMORE
Model DRYER
Near University Heights, OH 44118
Jeff M
Job Details: 10/10/2017
Installed new part unit is missing one leg of power now. On the diagnosis visit I did inspect the power to the machine along with the breaker panel. An it was good but now power is gone. Cust needs a electrician ; Job Cmpltd,
We serviced a
MHW6000XW2 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44118
Jeff M
Job Details: 10/10/2017
The unit has a mcu to ccu error along with a lock fualt. Also the ui speaker is blown. ; ordrng 1 W10427972 (cntrl-elec) and 1 WP8183270 (LOCK) and 1 WPW10374126 (MCU),
We serviced a
MDB8959SFZ4 MAYTAG
Model DISHWASHER
Near WARRENSVL HTS, OH 44122
Jeff M
Job Details: 10/10/2017
Installed 4 out of the 8 parts i found the sump assy was damaged needs a new sump assembly. All that’s left with the repair is the inner and outer door using interface and the sump assembly machine is put back together what’s new tub rails upper rack manifold. Xrta time needed ; ordrng 1 WPW10591570 (PUMP),
We serviced a
KRMF706ESS01 KITCHENAID
Model REFRIGERATOR
Near Brownhelm Township, OH 44001
Paul H.
Job Details: 10/10/2017
Kit that was ordered is incorrect, this kit is for IM back wall condensation, further examination proved issue is RC evap drain issue, ; ordrng 1 W11084807 (DRAIN),
We serviced a
MVWC565FW0 WHIRLPOOL
Model WASHER
Near Willowick, OH 44095
Chad P.
Job Details: 10/10/2017
Found cam failed and seized up. Replaced cam. Ran calibration and loaded up unit. Op test ok. ; used 1 W10721967 (PULLEY) from stock, Job Cmpltd
We serviced a
WRT311FZDW00 WHIRLPOOL
Model REFRIGERATOR
Near Beachwood, OH 44122
Corina B
Job Details: 10/10/2017
Replaced the fan, seals and siliconed the fz liner. Optest ok. ; Job Cmpltd
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Geneva-on-the-Lake, OH 44041
Benjamin B.
Job Details: 10/10/2017
Foumd model number wrong installed correct latch op test ok.; used 1 W10838613 (LATCH) from stock, Job Cmpltd
We serviced a
WRT518SZFW00 WHIRLPOOL
Model REFRIGERATOR
Near Chester Township, OH 44026
Benjamin B.
Job Details: 10/10/2017
Installed blade sealed cabinet to liner op test ok.; Job Cmpltd
We serviced a
MEDB400VQ0 MAYTAG
Model DRYER
Near Solon, OH 44139
Corina B
Job Details: 10/10/2017
CC that its taking a long time to dry. Checked the vent, clear. customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube. Unit is heating. Optest ok. ; Job Cmpltd
Near Westlake, OH 44145
Brian B
Job Details: 10/09/2017
WHIRLPOOL WASHER Replaced pump and belt. Brought back extra pump and belt for return to vendor. Ran test cycle. Optest ok.; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FSS00
Near Westlake, OH 44145
Brian B
Job Details: 10/09/2017
, Leveled machine and adjusted doors. Checked settings. Optest ok. ; , Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model KDRS467VSS04
Near Westlake, OH 44145
Brian B
Job Details: 10/09/2017
, Leveled unit. Tested all functions. Flame settings are correct. Optest ok.; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM354DSS4
Near Westlake, OH 44145
Brian B
Job Details: 10/09/2017
Found door hitting on left side due to legs needing to be adjusted. Leveled machine. Removed door handle to remove packing film. Ran test cycle. Optest ok.; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Strongsville, OH 44136
Brian B
Job Details: 10/09/2017
Replaced latch and bezel. Ran diag, cleared code.. ran ser test mode, spin and agitate working. Optest ok.; Job Cmpltd,
We serviced a
KDTE104ESS1 KITCHENAID
Model DISHWASHER
Near Chester Township, OH 44026
Dan H
Job Details: 10/09/2017
Installed new sump assembly, op test good ; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW02
Near Ravenna, OH 44266
Gail V.
Job Details: 10/09/2017
Installed evap cover and fan blade, op test ok; Job Cmpltd,
We serviced a
GE WASHER
Model WJSR4160G2WW
Near Middlefield Township, OH 44062
Robert A.
Job Details: 10/09/2017
Found unit not draining, pump recieving 120vac, cleared pump and lines, found hub breaking appart, needs basket asm and pump, unable to get appart with out breaking or damaging shaft, needs shifterAllow 2hrs for repair; ordrng 10 WH02X10001 (SCREW)s and 1 WH02X10237 (HUB BOLT) and 1 WH02X10265 (SPLIT RING) and 1 WH02X10383 (SEAL) and 1 WH23X10030 (PUMP) and 1 WH2X1193 (NUT) and 1 WH38X10017 (SHIFTER) and 1 WH43X10032 (HUB) and 1 WH45X10027 (HUB76.92) and 1 WH45X10047 (BASKET) and 1 WH45X152 (BAL RING), , saved tckt [SdLink\298560a.png],
We serviced a
MVWB765FW0 MAYTAG
Model WASHER
Near Chesterland, OH 44026
Benjamin B.
Job Details: 10/09/2017
Arrived and unit was working did not install comtrol corina calibrated unit and ordered comtrol calrbration fixed unit ; Job Cmpltd
We serviced a
WMH31017FS0 WHIRLPOOL
Model MICRO OVEN
Near Bedford Heights, OH 44146
Corina B
Job Details: 10/09/2017
, CC that the unit does not turn on and the interior light flickers. Replaced the door cams from t/s. Optest ok. ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd
We serviced a
KDTE404DSS1 KITCHENAID
Model DISHWASHER
Near Moreland Hills, OH 44022
Corina B
Job Details: 10/09/2017
Replaced the sump. The prowash is not lighting. Will need a new ui. ordrng 1 WPW10537418 (panel-cntl), schdld next appmnt for 10/17 TUE
We serviced a
WMH73521CS6 WHIRLPOOL
Model MICROWAVE
Near Cleveland, OH 44109
Dan H
Job Details: 10/09/2017
Customer complaint that door is not closing, found cams in closed position, corrected, op test good ; Job Cmpltd
We serviced a
WFG540H0ES1 WHIRLPOOL
Model RANGE
Near Brooklyn, OH 44144
Chad P.
Job Details: 10/09/2017
, Inspected for water damage and tested. No damage to unit. Op test ok. ; Job Cmpltd,
We serviced a
WDTA50SAHZ WHIRLPOOL
Model DISHWASHER
Near Brooklyn, OH 44144
Chad P.
Job Details: 10/09/2017
Inspected operations and for water damage. No water damage. Op test ok. ; Job Cmpltd,
We serviced a
WDTA50SAHZ0 WHIRLPOOL
Model DISHWASHER
Near Brooklyn, OH 44144
Chad P.
Job Details: 10/09/2017
Inspected for water damage. No wate damage but units tub was damaged by a tow motor. Needs tub replaced. Not covered under warranty. ; ordrng 1 WPW10681507 (TUB ASSY),
We serviced a
WDT750SAHZ0 WHIRLPOOL
Model DISHWASHER
Near Cleveland, OH 44144
Chad P.
Job Details: 10/09/2017
Inspected for water damage. None found. Op test ok. ; Job Cmpltd,
We serviced a
WDF520PADM7 WHIRLPOOL
Model DISHWASHER
Near Brooklyn, OH 44144
Chad P.
Job Details: 10/09/2017
Inspected unit for water damage. None found. Op test ok. ; Job Cmpltd
We serviced a
WDT710PAHB0 WHIRLPOOL
Model DISHWASHER
Near Brooklyn, OH 44144
Chad P.
Job Details: 10/09/2017
Inspected unit for water damage. None found. Op test ok. ; Job Cmpltd
We serviced a
WDTA50SAHZ0 WHIRLPOOL
Model DISHWASHER
Near Brooklyn, OH 44144
Chad P.
Job Details: 10/09/2017
Inspected for water damage. None found. Op test ok. ; Job Cmpltd,
We serviced a
WDF520PADM7 WHIRLPOOL
Model DISHWASHER
Near Brooklyn, OH 44144
Chad P.
Job Details: 10/09/2017
Inspected unit for water damage. None found. Op test ok. ; Job Cmpltd,
We serviced a
WFG540H0ES1 WHIRLPOOL
Model RANGE
Near Brooklyn, OH 44144
Chad P.
Job Details: 10/09/2017
Inspected unit for water damage. None found op test ok. ; Job Cmpltd
We serviced a
WDTA50SAHZ0 WHIRLPOOL
Model DISHWASHER
Near Brooklyn, OH 44144
Chad P.
Job Details: 10/09/2017
Inspected unit for water damage. None found. Op test ok. ; Job Cmpltd,
We serviced a
WFE320M0EB1 WHIRLPOOL
Model RANGE
Near Brooklyn, OH 44144
Chad P.
Job Details: 10/09/2017
Inspected for water damage. None found. Op test ok. ; Job Cmpltd,
We serviced a
KRFF302EWH01 KITCHENAID
Model REFRIGERATOR
Near Amherst, OH 44001
Paul H.
Job Details: 10/09/2017
Deli drawer lid falling off, used washers as spacers, tested, op test ok.; Job Cmpltd,
We serviced a
MRT311FFFH00 MAYTAG
Model REFRIGERATOR
Near Lorain, OH 44053
Paul H.
Job Details: 10/09/2017
Condensation gets in deli drawer, doors are sealing properly, found some excess frost on backwall of fc, moisture is defrost related, also freezing in RC, defrost and temp issues are an issue with the control, ordering; ordrng 1 W11039790 (CNTRL-ELEC),
We serviced a
RTW4516FW1 ROPER
Model WASHER
Near Brooklyn, OH 44144
Chad P.
Job Details: 10/09/2017
We serviced a
KSEG700ESS1 KITCHENAID
Model RANGE
Near Mentor, OH 44060
Benjamin B.
Job Details: 10/09/2017
Found top with what appears to be dirt. I was able to clean top they also need to use a rzor blade.
We serviced a
KRFF507ESS01 KITCHENAID
Model REFRIGERATOR
Near Concord Township, OH 44077
Benjamin B.
Job Details: 10/09/2017
Installed door op test ok.; Job Cmpltd
We serviced a
DU1345XTVB1 WHIRLPOOL
Model DISHWASHER
Near Bedford Heights, OH 44146
Corina B
Job Details: 10/09/2017
CC that the dw will not drain. Removed the chopper blade and found plastic knives in the chopper blade. Removed the knives and still not draining. Advised cust to have the base cover removed before return visit. Called GS to order part. ; ordrng 1 W10806705 (pump&motor), schdld next appmnt for 10/17 TUE
We serviced a
NTC3500FW00 AMANA
Model WASHER
Near Brooklyn, OH 44144
Dan H
Job Details: 10/09/2017
Customer complaint of e2 error code, ran diagnostics found e2(abnormal drain) error code, found a dime and a penny lodged in drain pump housing, removed, op test good ; Job Cmpltd
We serviced a
NED4655EW1 AMANA
Model DRYER
Near Brooklyn, OH 44144
Dan H
Job Details: 10/09/2017
Customer complaint that unit is not starting, confirmed, sounds like blower wheel is jammed, nothing found in blower wheel housing, blower wheel is crooked, found motor not mounted causing blowe wheel to jam, no damage to mounts or blower wheel, reinstalled, op test good ; Job Cmpltd
We serviced a
MBR2258XES6 MAYTAG
Model REFRIGERATOR
Near Cleveland, OH 44144
Dan H
Job Details: 10/09/2017
Customer complaint that unit is not cooling, fresh food section temperature at 77 degrees, freezer section temperature at 16 degrees, found evaporator fan not running, good frost pattern on evaporator compressor and condenser fan are running, evaporator fan is recieving 120vac, unit needs new evaporator fan motor; ordrng 1 WPW10128551 (evaporator fan motor), schdld next appmnt for 10/19 THU
We serviced a
WFW75HEFW0 WHIRLPOOL
Model WASHER
Near Brecksville, OH 44141
Jeff M
Job Details: 10/09/2017
Customer was concerned about the temperature of the water I was going into the machine explain to the customer machine is designed to regulate the temperature as needed. I did put the unit into a diagnostics mode had no error codes unit tested good; Job Cmpltd,
We serviced a
HPS18BTHFRWW GE
Model REFRIGERATOR
Near Lorain, OH 44052
Paul H.
Job Details: 10/09/2017
CC of rattling noise, got unit to cycle on, could not produce sound, asked customer to monitor and attempt to record if noise returns.; Job Cmpltd,
We serviced a
WRS322FDAW04 WHIRLPOOL
Model REFRIGERATOR
Near Westlake, OH 44145
Paul H.
Job Details: 10/09/2017
Ice maker is stuck mid harvest, door switch is functioning correctly, ice maker is not a t/s item, have to order; ordrng 1 WPW10300022 (icemaker
We serviced a
PFSS6PKXASS GE
Model REFRIGERATOR
Near Bedford, OH 44146
Corina B
Job Details: 10/09/2017
CC that the fz is not cooling. Fz 57 ff 41. Found the fz evap is covered in ice and the evap fan is not running. Advised cust to unplug the unit for 48hrs before we come back. ordrng 1 WR17X12467 (asm evap fan fz), schdld next appmnt for 10/17 TUE
We serviced a
KFIS20XVBL2 KITCHENAID
Model REFRIGERATOR
Near Euclid, OH 44132
Benjamin B.
Job Details: 10/09/2017
When i arrived cust pulled unit out and damaged the floor actually pulled wood floor up and broke it floor is very buckled too pics left cust with whirlpools number Found icemaker not cycling. Found unit with duck bill causing unit to leak replaced with drain kit op test ok.; used 1 W10619951 (TUBE-DRAIN), and 1 W10882923 (ICE MAKER ASSY)
We serviced a
MEDX6STBW1 WHIRLPOOL
Model DRYER
Near Maple Heights, OH 44137
Corina B
Job Details: 10/09/2017
C that the unit will not turn on. customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube. Removed the voltage at the termnal block, correct. Removed back panel. Found the thermal fuse is open and the heater, shorted to a underwire from a bra. Replaced the thermal fuse and heater from t/s. Optest ok. ; used 1 279838 (ELEMENT), and 1 WP3392519 (THERMAL FUSE) from stock, Job Cmpltd
We serviced a
GUD27ESSJ0WW GE
Model WASHER/DRYER
Near MIDDLEBRG HTS, OH 44130
Dan H
Job Details: 10/09/2017
Installed new transmission, op test good ; Job Cmpltd
We serviced a
AMANA WASHER
Model NTW4605EW0
Near Kent, OH 44240
Robert A.
Job Details: 10/09/2017
Installed gearcase, motor, cam and shifter, ran recal, op test ok; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWX500BW0
Near Kent, OH 44240
Robert A.
Job Details: 10/09/2017
Found cap for fab disp off, reset, tested, good, ran recal, op test ok; Job Cmpltd,
We serviced a
FFBD2406NW0A FRIGIDAIRE
Model DISHWASHER
Near Garfield Heights, OH 44125
Jeff M
Job Details: 10/09/2017
The plastic clips in the back on the upper rail that holds the rack in place for broken ordering two clips; ordrng 2 5300809927 (cap,slide)s,
We serviced a
WRF757SDEM01 WHIRLPOOL
Model REFRIGERATOR
Near Avon, OH 44011
Paul H.
Job Details: 10/09/2017
Cleared all ice, replaced harness/fan/thermistors, should correct issue.; Job Cmpltd,
We serviced a
LE5770XWW0 WHIRLPOOL
Model DRYER
Near Solon, OH 44139
Jeff M
Job Details: 10/09/2017
The units thermal cut off is open. Customer will buy a new dryer also wrote down the part number and the price for the part on the leave behind hard. I think I talk to customer into donating it to a local church; used 1 279769 (THERMAL CUTOFF) from stock
We serviced a
KGCT305XAL1 WHIRLPOOL
Model RANGE
Near Oakwood Village, OH 44146
Jeff M
Job Details: 10/09/2017
The unit is not sparking I found the spark module getting power wires tested good order new spark module spark switches. Est only; ordrng 4 WP3185427 (SWITCH)s and 1 WP4454392 (SPARK M), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
KODE500ESS02 WHIRLPOOL
Model WALL OVEN
Near Beachwood, OH 44122
Jeff M
Job Details: 10/09/2017
The inccrect part. Wrong color reorder. iMessage to Laura to squeeze the job in for Wednesday the 11th the part takes five minutes to put in if that I’ve already had the machine apart so there are no surprises when installing the new one; ordrng 1 W11086141 (UI SS)
We serviced a
MFI2568AEQ MAYTAG
Model REFRIGERATOR
Near Solon, OH 44139
Jeff M
Job Details: 10/09/2017
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
KSSC48QTS03 KITCHENAID
Model REFRIGERATOR
Near Grafton, OH 44044
Paul H.
Job Details: 10/09/2017
Ice door not shutting properly, need separator assembly, ordering door and motor; ordrng 1 WP2180353 (door-chute) and 1 WPW10546285 (motor), schdld next appmnt for 10/16 MON 8-12, saved tckt [SdLink
We serviced a
NTW4605EW0 AMANA
Model WASHER
Near Elyria, OH 44035
Paul H.
Job Details: 10/09/2017
Ran diagnostics, f5e1 lid switch, f2e1 stuck key, f7e1 basket speed sensor fault, cleared and ran test, lid switch functioning correctly, unit is not determining speed of the basket in spin, this is causing issue, replaced actuator from t/s, calibrated and tested, op test ok.; used 1 W10913953 (ACTUATOR) from stock, Job Cmpltd,
We serviced a
KHHC2090SSS-2 KITCHENAID
Model MICROWAVE
Near Grafton, OH 44044
Paul H.
Job Details: 10/09/2017
Replaced cntrl, was able to set clock and microwave water, op test ok.; Job Cmpltd,
We serviced a
WFG320M0BW1 WHIRLPOOL
Model RANGE
Near North Madison, OH 44057
Jeff M
Job Details: 10/09/2017
Customer had questions about the way that the machine ignited he was unsure if all four burners were supposed to spark at the same time I reassured the customer that that is perfectly normal machine tested good; Job Cmpltd
We serviced a
GTUN275EM1WW GE
Model WASHER
Near Mentor, OH 44060
Chad P.
Job Details: 10/09/2017
Found unit experienced a suspension failure which was likely the result of the rest of its issues. The inner basket and it's balance ring have been damaged the suspension has failed water leaked through the gearcase and sprayed all over the cabinet and electrical components. Hub not also rounding out. Unit will require the listed parts to be correctly repaired. Technician did not reschedule as additional authorization will be needed. ; ordrng 1 WH01X10618 (nut hub) and 1 WH16X10147 (fork support asm) and 2 WH16X10150 (rod assembly rear)s and 2 WH16X10151 (rod assembly front)s and 1 WH23X10040 (pump drain) and 1 WH44X10286 (tub cover asm 27) and 1 WH45X10149 (BASKET) and 1 WH49X20495 (MOTOR), saved tckt [SdLink\297593g.png], saved tckt [SdLink\297593h.png],
Near Mentor, OH 44060
Chad P.
Job Details: 10/09/2017
We serviced a
WSF26C3EXB01 WHIRLPOOL
Model REFRIGERATOR
Near University Heights, OH 44118
Corina B
Job Details: 10/09/2017
CC that the im is not making ice. Ff 6.4 ff 41. Checked the voltage to im, 0volts. Ran diag step 15 the optic eye is saying the bin is full or not present. Will need new optics. ; ordrng 1 W10870822 (cntrl-elec) and 1 W10898445 (OPTIC CONTROL), schdld next appmnt for 10/16 MON
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS6NBEXRL01
Near Chagrin Falls, OH 44023
Robert A.
Job Details: 10/09/2017
Frz0 ff38, cc not making ice correctly, Cleaned chute, ice door sealing, found stripped on i/m out of place, reset, cycled i/m, unit cycled and filled, tested auger, good, op test ok, cust to watchFound slides in ff section broken needs slides; ordrng 2 WP2223320 (SLIDE)s, schdld next appmnt for 10/16 MON !, saved tckt [SdLink
We serviced a
MVWC415EW1 MAYTAG
Model WASHER
Near Cleveland, OH 44103
Dan H
Job Details: 10/09/2017
Installed new control, now have power to drain pump, drain pump is not working, nothing found in drain pump, drain pump still not running, installed new drain pump, op test good ; used 1 WPW10661045 (PUMP-WATER) from stock, Job Cmpltd
We serviced a
KRFF507ESS01 KITCHENAID
Model REFRIGERATOR
Near Beachwood, OH 44122
Corina B
Job Details: 10/09/2017
CC that the ff is not staying cool. Ff 50 fz 2.4 removed ff evap cover. The cover and the evap are covered in frost. Steamed the ff evap out with the steamer. service pointer W11092686C to replace the thernistor from t/s. Optest ok.; used 1 W10902214 (THERMISTOR) from stock, Job Cmpltd
We serviced a
WRF535SMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Euclid, OH 44119
Benjamin B.
Job Details: 10/09/2017
Fresh food at 37 and freezer at 3 found frost buildup in freezer on drawers. Air leak between cabinet and liner repaired with silicone. Also the right door botom hinge screw head is broke off spoke with fb and ab not covered under warranty. Cust wants to repair hinge. Need to order easy out and screw for hinge ; ordrng 1 WP489349 (screw), schdld next appmnt for 10/16 MON
We serviced a
MAYTAG REFRIGERATOR
Model MSF25D2EAB00
Near Parma, OH 44129
Brian B
Job Details: 10/09/2017
Replaced dispenser bracket. Tested ice and water. Optest ok.; Job Cmpltd, saved tckt [SdLink\298183c.png], saved tckt [SdLink
We serviced a
WHIRLPOOL REFRIGERATOR
Model BB20VE
Near Solon, OH 44139
Robert A.
Job Details: 10/09/2017
Installed water valve, cycled i/m, unit filled, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM1
Near Cleveland, OH 44120
Brian B
Job Details: 10/09/2017
customer called whirl for new auth #, wbnyubnepl1...Ran test cycle. This time main wash pump not starting. This problem is intermittent. Checked voltage out of control. 120v from control. Motor not running. Will need new sump assbly. Will also replace control to be sure machine is fixed on next visit. 440-897-3987 is cell # for MR.. office to order parts.. please add to BJ route for wed. ; ordrng 1 W10751502 (cntrl-elec) and 1 WPW10671941 (PUMP), schdld next appmnt for 10/11 WED
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBMS01
Near Shaker Heights, OH 44120
Robert A.
Job Details: 10/09/2017
Ran diognastics, test 56 i/m in timed ice making, tested i/m per pointer w10642142, ii/m thermistor open, needs i/m; ordrng 1 WPW10764668 (ICE MAKER148.41), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 10/16 MON !,
We serviced a
WRF736SDAM11 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44112
Dan H
Job Details: 10/09/2017
Customer complaint that freezer section door will not shut, found freezer section door and fresh food section door gaskets torn, found a towel stuffed behind freezer section drawer, removed door closes, unit needs new door gaskets; ordrng 1 W10407212 (gasket-fip) and 1 W10407216 (gasket-fip), schdld next appmnt for 10/16 MON
We serviced a
MMV6190DS MAYTAG
Model RANGE
Near MENTOR ON THE, OH 44060
Benjamin B.
Job Details: 10/09/2017
Need door switches not sure why i dont have mine. The catch is broken ; ordrng 1 W10450407 (harns-wire), schdld next appmnt for 10/16 MON
We serviced a
GHWN5250D0WS GE
Model WASHER
Near Painesville, OH 44077
Benjamin B.
Job Details: 10/09/2017
Installed tub ring and ran unit on normal cycle op test ok. The drain still has not been fixed. We cant service unit anymore until the drain has been repaired. To correct drain unit needs to drain into a stationay tub or a stand pipe so unit can have an airbrake currently there is no airbrake putting stress on unit because it cant drain water out fast enough and also can creat a syphone; Job Cmpltd
We serviced a
MEW7530AW MAYTAG
Model RANGE
Near Painesville, OH 44077
Benjamin B.
Job Details: 10/06/2017
Installed fuse op test ok unit is not mounted in hole mounting holes broken not replaceable preheated oven to 350 op test ok; Job Cmpltd
We serviced a
KBF042FXT03 KITCHENAID
Model REFRIGERATOR
Near Brecksville, OH 44141
Jeff M
Job Details: 10/06/2017
The freezer drain was clogged. The ice bucket rails are jamming up along with the freezer door rails needs new rails estimate only customer wants to talk it over with her husband first; ordrng 1 2306116 (slide) and 1 2306117 (slide) and 1 WP2320616 (DOOR RAILS),
We serviced a
AGG222VDW1 AMANA
Model RANGE
Near Bedford, OH 44146
Jeff M
Job Details: 10/06/2017
I found the igniter drawling 2.5 A iMessage to Laura about the note on this job she told me because it’s truck stock just go ahead and put it in unit tested good; used 1 12400035 (IGNITOR) from stock, Job Cmpltd,
We serviced a
WTW880YW0 WHIRLPOOL
Model WASHER
Near Oakwood Village, OH 44146
Jeff M
Job Details: 10/06/2017
The unit has a f51 rps sensor fault code I leaned the washer back home inspected the wires to the RPS sensor there was no broken wires also the user interface dial you pointed to one cycle and another cycle lights up needs a user interface main control and RPS sensor; ordrng 1 W10761635 (cntrl-elec) and 1 WPW10178988 (RPS) and 1 WPW10404674 (UI),
We serviced a
DWU9200BAB WHIRLPOOL
Model DISHWASHER
Near Independence, OH 44131
Chad P.
Job Details: 10/06/2017
Found timer not calling for water unless advanced into the middle of light/china. Timer only running drain in normal wash cycle. Needs timer replaced. Parts show nla. ; ordrng 1 99001140 (timer),
We serviced a
WRS325FDAM02 WHIRLPOOL
Model REFRIGERATOR
Near Lorain, OH 44053
Paul H.
Job Details: 10/06/2017
Replaced LED module, op test ok.; Job Cmpltd,
We serviced a
WRT318FZDW02 WHIRLPOOL
Model REFRIGERATOR
Near Lorain, OH 44052
Paul H.
Job Details: 10/06/2017
Temps fluctuating, freezing temps in RC, fits pointer W10902061, serial out of range but fits symptoms, ordering electronic control; ordrng 1 WPW10643378 (cntrl-elec)
We serviced a
KSRG25FVMT00 KITCHENAID
Model REFRIGERATOR
Near Lorain, OH 44052
Paul H.
Job Details: 10/06/2017
Replaced motor and shaft, also replaced shelf with broken wheels, found other crisper drawer has broken wheels as well, ordering drawer, no return visit neccessary, customer will install; ordrng 1 WPW10149981 (pan-meat), saved tckt [SdLink\297852d.png], saved tckt [SdLink\297852e
We serviced a
MHW3505FW1 MAYTAG
Model WASHER
Near Mentor, OH 44060
Benjamin B.
Job Details: 10/06/2017
Spoke with cust unit turning on by itself need to order comtrol amd pressure switch unit is draining ok ; ordrng 1 W11044877 (cntrl-elec) and 1 WPW10448876 (switch-wl), schdld next appmnt for 10/13 FRI
We serviced a
MDB7749SBM1 WHIRLPOOL
Model DISHWASHER
Near Cleveland, OH 44111
Paul H.
Job Details: 10/06/2017
Started a wash, proceeded fine, ran a diagnostic cycle, proceeded fine, no issues found, op test ok.;