Near Cleveland, OH 44113
Joe O
Job Details: 09/11/2019
REFRIGERATOR JENN-AIR JSD2789DES Cc: not coolingFound rear wall of freezer completely frosted over. Unit would not go into defrost. Ohmed out defrost heater and bimetal. Needs adaptive defrost and bimetalHeater comes as assemblyAdaptive defrost control shows no longer available.; ordrng
Near Woodmere, OH 44122
Joe O
Job Details: 09/11/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Cc: frost in freezer, freezing food in ff sectionAdvised customer to allow room for air to flow in refrigerator. Found ice in bottom of freezer not allowing the freezer to close completely. Removed ice. Op test ok"
Near Beachwood, OH 44122
Jason N
Job Details: 09/11/2019
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Ran step 4 diagnostics to home 3way valve, Recovered refrigerant, installed compressor, uv drier, and ff evaporator. Pulled 29 in/hg vacuum for 15 min, shut off vac pump, watched gauges for 15 min for any changes, no change. Charged system with 5.3 oz,
Near Garfield Heights, OH 44125
Brian M
Job Details: 09/11/2019
REFRIGERATOR WHIRLPOOL WRT311FZDT01 Cc of noise like a valve Found ice maker hooked up but no water supply customer does not use ice maker they accidentally turned ice maker on and they where hearing the ice maker cycling Removed ice maker per customer request OP TEST OK
Near Cleveland, OH 44109
Nicholas F.
Job Details: 09/11/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Cc of control Failure.dispenser is not working.compressor is loud lights won’t turn on.confirmed all lights are off.control is dead on fresh food crisper drawer.frost build up in freezer causing evaporator fan to hit and make loud noise compressor and con
Near Geneva Township, OH 44041
Jeff M
Job Details: 09/11/2019
REFRIGERATOR WHIRLPOOL WRT316SFDM01 Recovered what little Freon was in the unit. Removed the old parts installed new parts put unit 30 inch vacuum and let it set for 15 minutes tested good add 4.27 ounces of Freon frost pattern developed good heat transfer recommended 24 hours before loadin
Near Geneva Township, OH 44041
Arthur V
Job Details: 09/11/2019
WASHER WHIRLPOOL WTW4815EW1 Upon arrival unit i. A continuous drain mode. Plugged in and let unit finish cycling Ran diagnostics. No errors. Ran service cycle and unit passed. Advised customer in manual where it says not to leave door open
Near Avon, OH 44011
Gabriel P
Job Details: 09/11/2019
WASHER WHIRLPOOL WFW9500TC01 "Found error code f35 pressure sensor failure every time I go to diagnostic it will not complete test it show code f35 search for pressure sensor but is discontinued call bj he did a nation wide search could not find it it can’t not be repairable also fou
Near Westlake, OH 44145
Corina B
Job Details: 09/11/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "CC that the dispenser is leaking water. Filled several cups of water no leaking. Water spraying correctly. Reseated the water connection at the door. Checked ice maker, has clumps of ice. Advised cust to dump the bin of ice every 7-10 days. Optest ok"
Near Strongsville, OH 44136
David R
Job Details: 09/11/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Replaced rail. Op test ok.
Near Cleveland, OH 44111
Corey L.
Job Details: 09/11/2019
WASHER WHIRLPOOL MHW5500FW1 "Customer complaint washer is turning yellow by buttons, confirmed the console is slightly yellowish compared to dryer of same age next to it, unable to recover an acceptable pop, unit would need new console W11218376; saved tckt"
Near North Royalton, OH 44133
Dan H
Job Details: 09/11/2019
WASHER MAYTAG MVWC465HW2 "Customer complaint that unit is thumping, ran diagnostics no error codes found, ran high speed spin and heavy agitate in manual test cycle, no unusual noises heard, unit is operating as designed"
Near Cleveland, OH 44112
Jason N
Job Details: 09/11/2019
WASHER WHIRLPOOL MHW5500FW1 "Cc unit not powering onChecked power in to unit, good at 127v. Unit needs control board. Job will need second man due to stacked dryer. ; ordrng 1 W11201286 (cntrl-elec) and 1 WPW10367632 (noise filter)"
Near Richmond Heights, OH 44143
Jason N
Job Details: 09/11/2019
WASHER MAYTAG MVWX655DW1 "Cc unit tearing clothes in wash Ran diagnostics, no codes. Ran auto cycles and calibration. All functions passed. Checked washplate and basket condition. No rough spots, wash plates seems warped or not sitting flush. Washplate is tight. Ordering washplat
Near Mogadore, OH 44260
Brian M
Job Details: 09/11/2019
REFRIGERATOR WHIRLPOOL GZ25FSRXYY0 "Went to install auger motor found old one to be moving just fine then all of sudden stopped called because I thought now we might have a wiring or board issue whirlpool had me check power at high voltage board had 117v they advised that I had a broken wi
Near Elyria, OH 44035
Gabriel P
Job Details: 09/11/2019
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Replace door,opt test ok"
Near Parma, OH 44134
Corey L.
Job Details: 09/11/2019
WASHER WHIRLPOOL WFW95HEDW0 "Customer complaint washer still leaking bubbles from back on clean cycle, stated she had used cycle at least 5 times since without any cleaning agent and it still occurs at the end of the cycle, customer has lint catcher attached to drain hose, started c
Near Columbia Township, OH 44028
David R
Job Details: 09/11/2019
REFRIGERATOR WHIRLPOOL WRS555SIHB00 Replaced door and IM. Didn’t replaced the ice maker at first and went into service mode and the twist tray stopped halfway through. Put in new ice maker and worked perfectly.
Near North Royalton, OH 44133
Dan H
Job Details: 09/11/2019
DISHWASHER AMANA ADB1400AGW1 "Installed new dispenser, op test good"
Near Highland Heights, OH 44143
Jason N
Job Details: 09/11/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM04 "Cc unit leaking from ice makerCustomer states when water source is turned on, water coming from ice maker, but water dispense works fineChecked water valve power, both sides 0v at rest. Turned source on, confirmed water coming into ice maker. Checked wat
Near North Royalton, OH 44133
Dan H
Job Details: 09/11/2019
WASHER MAYTAG MHWE450WW01 "Customer complaint that unit is not starting, unit is flashing f28(serial communication error) error code, no model/serial tag, cleared error code, reset control, ran test cycle, unit completed test cycle, started normal wash cycle, unit filled and beg
Near North Ridgeville, OH 44039
Corina B
Job Details: 09/11/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 CC that the unit is leaking from the right side of the dishwasher. Started a cycle not leaking from the pump and motor or the drain pump. Door gasket is good. Removed the front door. Raised legs to dishwasher. Optest ok.
Near North Royalton, OH 44133
David R
Job Details: 09/11/2019
WALL OVEN KITCHENAID KEBS107SSS04 "Cc bake/broil not working. Found thermal fuse open. Will need fuse and blower; ordrng 1 WP8303972 (blower 255.28) and 1 WP8304452 (fuse-thrml 80.19), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Solon, OH 44139
Dan H
Job Details: 09/11/2019
RANGE FRIGIDAIRE FGEF3032MFH "Customer complaint that oven is not turning off, confirmed, unit needs new control ; ordrng 1 316419361 (overlay 13.23) and 1 316557260 (controller 136.87), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Maple Heights, OH 44137
Brian M
Job Details: 09/11/2019
WASHER WHIRLPOOL 1CWTW4845EW1 Cc of no drain Found drain to debris in it dropped drain Cleared debris Ran test cycle OP TEST OK
Near Westlake, OH 44145
Corina B
Job Details: 09/11/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM03 CC that there is frost in the freezer and the deli gasket is torn. Found a big chunk of ice on the bottom of freezer door. Gasket to freezer is closing properly. The deli gasket is torn in the center. Will need a new deli gasket. ; ordrng 1 WPW10443326 (g
Near North Olmsted, OH 44070
Corina B
Job Details: 09/11/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW01 CC that there is water in the ff section. Found a gap in the ff section at the liner and frame quarter inch. Took pic. Called t/l unit is non repairable.
Near Elyria, OH 44035
Gabriel P
Job Details: 09/11/2019
RANGE WHIRLPOOL WFE320M0ES2 Found error code f9 check all wired all good check voltage on terminal from l1 to n 124 and l2 to n 124 and from l1 and l2 248 call bj explain will need a control ordering ; ordrng 1 W11122560 (cntrl-elec)
Near Westlake, OH 44145
Corina B
Job Details: 09/11/2019
REFRIGERATOR KITCHENAID KSSO48QTX00 "CC that there is water leaking the filter popped out of the housing. Could not find a water leak. Talked to BJ and said to replace the housing, due to the filter popping the filter out. Office to order parts; ordrng 1 EDR3RXD1 (water filter 6600) and 1 W
Near Brooklyn, OH 44144
Nicholas F.
Job Details: 09/11/2019
DRYER GE DDG5980VALWH Installed new belt open test good.adviced customer to change vent to solid metal or rigid metal vent.
Near Warrensville Heights, OH 44128
Nicholas F.
Job Details: 09/11/2019
REFRIGERATOR WHIRLPOOL WRS555SIHW00 Cc refrigerator won’t dispense ice.confirmed.ice was jamming auger motor from spinning properly.cleared ice.ice dispenses in crush and cubed form op test good
Near Solon, OH 44139
Brian M
Job Details: 09/11/2019
REFRIGERATOR KITCHENAID KFIV29PCMS03 Cc of noise still Pulled fridge out using floor protection Found waterline kinked in between cabinet had to quickly pull line and shut off water valve so i could pull fridge out all the way before proceeding to pull all the way out reconnected line and ma
Near Elyria, OH 44035
Gabriel P
Job Details: 09/11/2019
RANGE WHIRLPOOL WFG320M0BS3 Call tech line replace the inner trim; ordrng 1 W11105139 (brkt-glass) and 1 W11176456 (glass-door) and 1 W11209792 (trim-door) and 1 W11232008 (trim-door) and 1 WPW10535767 (glass-door)
Near Valley View, OH 44125
Dan H
Job Details: 09/11/2019
WASHER MAYTAG MVWC465HW2 "Customer complaint of a lot of lint on clothes, ran diagnostics no error codes found, unit is agitating normally, unit is operating as designed"
Near Parma, OH 44130
Dan H
Job Details: 09/11/2019
WASHER MAYTAG MVWB835DW3 "Customer complaint that knob will not move to select cycle, confirmed, unit needs new control and user interface ; ordrng 1 W11112656 (console) and 1 W11170706 (cntrl-elec)"
Near Parma, OH 44129
Corey L.
Job Details: 09/11/2019
REFRIGERATOR WHIRLPOOL WRF757SDHV00 "Customer complaint top frz drawer stuck, confirmed, found top drawer in sideways and back right wheel fell under the track, corrected, advised customer to open and close drawers and door from the center not either side,ordrng 1 W11224587 (frame)"
Near Lorain, OH 44052
Gabriel P
Job Details: 09/11/2019
WASHER AMANA NTW4516FW3 When arrive found washer on flood mode wait it 8 minutes till it stop ran diagnostic found error code f8e1 long fill no fill and f0e2 over suds cold water was turn off correct issue also customer was using too much detergent explain how much to use ran fo
Near Independence, OH 44131
Corey L.
Job Details: 09/11/2019
REFRIGERATOR KITCHENAID KRFC604FSS01 "Customer complaint ice is not dispensing anymore, confirmed, found ice chute frozen solid, gasket on chute door closing tight, ordering plate asm under bin; ordrng 1 W10682175 (plate)"
Near Sheffield Lake, OH 44054
Corina B
Job Details: 09/11/2019
DISHWASHER WHIRLPOOL WDF330PAHW2 "CC that the ui is flashing. When arriving there is water main break no water to house. Cust had a video of the lights flashing. Removed from panel found the wires to the door latch are being pinched from the bracket cover. Will need a control, wire harne
Near Lyndhurst, OH 44124
Joe O
Job Details: 09/11/2019
DISHWASHER KITCHENAID KDS21 "Cc: not washing properly, rust on racksFound rust on upper and lower racks. Ran test cycle. Op test okSpoke with BJ racks are not covered by warranty"
Near Painesville, OH 44077
Joe O
Job Details: 09/11/2019
REFRIGERATOR FRIGIDAIRE FFSS2615TPO Cc: leakingFound ice maker over filling and leaking into bin then leaking through dispenser. Adjusted ice maker water flow. Op test ok
Near Columbia Township, OH 44028
David R
Job Details: 09/11/2019
DRYER MAYTAG MDE9800AYW "Cc not heating, control messing up. Control will not let me go into certain modes or even go back to change settings. Tested components, fuses, motor, door switch, heater all checked good. 240 going into board. Control and UI no longer available."
Near Amherst, OH 44001
Gabriel P
Job Details: 09/11/2019
WASHER MAYTAG MVWB765FW3 Found no error code ran calibration and auto test pass ran rapid cycle pass no clicking explain customer that he might had a bigger load and it was over working the transmission when agitation also try 7 large towels and heard the click noise he was heari
Near WARRENSVL HTS, OH 44122
Joe O
Job Details: 09/11/2019
WASHER WHIRLPOOL WFW9450WW00 "Cc: loud noise in spin cycleReached had in unit. Able to lift entire tub and move around. Bearings extremely loud in hand spin. Needs outer tub and basketOffice to reschedule; ordrng 1 280238 (tub,front) and 1 W10261338 (tub-outer) and 1 WPW10159904 (bas
Near Wickliffe, OH 44092
Jason N
Job Details: 09/11/2019
WASHER AMANA NTW4516FW3 "Cc unit wobbly and getting out of balanceRan auto test and calibration. All functions passed. Checked suspension, all look good. Watched spin test with top open, basket looks out of round. Ordering basket. Customer to call and schedule when parts arrives
Near Euclid, OH 44123
Corina B
Job Details: 09/11/2019
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "ran entitlement good. CC that the unit is not cooling. Fz 23 ff 70. Found the evap fan not running. Steamed out evap fan was covered in ice. Checked the heater, good. Gaskets good. Will need a new evap fan. ; ordrng 1 WPW10464673 (motor-evap)"
Near LaGrange, OH 44050
David R
Job Details: 09/11/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Cc unit not cooling. Found Evap cover covered completely with ice. Fan not running. Heater has resistance. Control not sending out bolts. Ordering control, fan, and harness.; ordrng 1 W11174836 (cntrl-elec) and 1 W11366397 (HARNESS) and 1 WP2315549 (evap
Near Maple Heights, OH 44137
Nicholas F.
Job Details: 09/10/2019
REFRIGERATOR WHIRLPOOL WRT316SFDM00 Installed new motor and blade steamed out air vent to fresh food section op test good allow 24 hours to return to normal temperature.
Near Bainbridge, OH 44023
Brian M
Job Details: 09/10/2019
WASHER MAYTAG MVWB766FW1 "Cc of unit not filling Found unit able to fill but agitates when spinning Did not hear clutch activating replaced using truck stock OP Test no good still agitation when spinning Went to remove tub found basket spline broken away from baskets Needs basket
Near MENTOR ON THE, OH 44060
Jason N
Job Details: 09/10/2019
REFRIGERATOR KITCHENAID KRSC500ESS00 "Cc center mullion still dripping condensationCalled wp techline, designated unit as non-repairable. Customer to call wp consumer."
Near Elyria, OH 44035
Gabriel P
Job Details: 09/10/2019
REFRIGERATOR WHIRLPOOL WRT311FZDB00 Found frost around door advise customer to make sure door is close at all time also freezer not going into defrost ordering parts it need and found service pointer on this issue also ; ordrng 1 W10916494 (blade-fan) and 1 W11126274 (air-tower) and 1 W1116
Near Willoughby, OH 44095
Joe O
Job Details: 09/10/2019
WASHER MAYTAG MVWB955FC1 "Installed lid lock, ran auto test and calibration. Op test ok"
Near Cleveland, OH 44121
Jeff M
Job Details: 09/10/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Main control is not sending power to the sump. The unit needs a sump and control.; ordrng 1 W11085683 (pump&motor) and 1 W11306302 (cntrl-elec), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Cleveland, OH 44118
Corina B
Job Details: 09/10/2019
DRYER AMANA NED4655EW1 "Cust never received the motor, cover, wheel and housing. Called JS reordering parts. ; ordrng 1 279827 (motor!dryer) and 1 W11298298 (cover) and 1 WP694089 (wheel) and 1 WP8577230 (housing)"
Near North Ridgeville, OH 44039
David R
Job Details: 09/10/2019
WASHER MAYTAG MVWX655DW0 "Cc showed me he just replaced the wash plate himself. Gearcase teeth are stripped. No error codes. Ordering washplate, gearcase, hub kit, cam.; ordrng 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley) and 1 W10902814 (washplate) and 1 W11035751
Near North Ridgeville, OH 44035
David R
Job Details: 09/10/2019
WASHER WHIRLPOOL WTW4816FW2 Replaced control. Ran calibration and service test. Op test ok
Near Fairview Park, OH 44126
Nicholas F.
Job Details: 09/10/2019
RANGE GAS FRIGIDAIRE FGDS3065KFD "Cc oven not working thinks it’s the control.outlet has 240 volts.bake element has good resistance thermal cut off has good resistance.started bake no voltage to heating element.control is receiving correct voltage unit needs new control.Customer does not
Near North Ridgeville, OH 44039
David R
Job Details: 09/10/2019
DISHWASHER WHIRLPOOL WDT780SAEM1 Cc not draining. Found drain pump not working. Nothing clogging hose. Replaced drain pump from t/s. Tested. Op test ok; used 1 WPW10348269 (PUMP-DRAIN 71.02) from stock
Near Fairview Park, OH 44126
Nicholas F.
Job Details: 09/10/2019
WASHER MAYTAG MHW6630HC0 Cc washer is dripping from the dispenser confirmed unit needs new dispenser assembly.advice customer 1-2 tsp of soap per load.; ordrng 1 W11316600 (drawer)
Near Avon Lake, OH 44012
Nicholas F.
Job Details: 09/10/2019
WASHER MAYTAG MVWB835DW4 Cc washer is grinding durning agitation.no error codes ran heavy agitation unit has slight knocking durning agitation.ran high spin unit spins.ran deep water wash with a load of close inside unit washes.unit is operating as designed
Near North Olmsted, OH 44070
Nicholas F.
Job Details: 09/10/2019
WASHER AMANA NTW4516FW0 Cc front is scratched.confirmed.unit needs cabinet ; ordrng 1 W10596395 (cabinet)
Near Fairview Park, OH 44126
Nicholas F.
Job Details: 09/10/2019
WASHER MAYTAG MVWX655DW0 Cc washer is grinding durning agitation.ran diagnostic no error code.ran auto test cycle unit passed all cycles unit had loose screw on pulpy tighten screw op test good.unit is operating as designed
Near Westlake, OH 44145
Gabriel P
Job Details: 09/10/2019
WASHER WHIRLPOOL WTW4800XQ4 Found error code f9e1 long drain and f7e5 shifter fault shifter not shifting giving estimate customer will not fix also transmission sounds loud ; used 1 WPW10006355 (ACTUATOR 57.13) from stock
Near Chagrin Falls, OH 44022
Brian M
Job Details: 09/10/2019
WALL OVEN WHIRLPOOL WOD77EC0HS01 Cc time jumping around and now is stuck in demo mode Called whirlpool they gave me steps to exit demo mode and advised me that date and time does reset sometimes if WiFi is on but not connected and to set up the WiFi with customer and she should be ok Re
Near WARRENSVL HTS, OH 44122
Brian M
Job Details: 09/10/2019
BUILT IN FRIDGE KITCHENAID KBRC36FMS01 Cc that fridge not cooling but freezer is working Found temps in fridge to be at 58 and freezer at-3Ran diagnostics found ff thermistor open Replaced using truck stock Re ran test found control reading thermistor And air baffle opened as it should At this
Near Euclid, OH 44132
Joe O
Job Details: 09/10/2019
OTR MICROWAVE AMANA AMV2307PFS00 Cc: not workingFound outlet to be faulty. Found unit to shut off if plug was moved. Advised customer to have the outlet looked at by electrician.
Near Cleveland, OH 44128
Jeff M
Job Details: 09/10/2019
WASHER MAYTAG MAH9700AWW "The door switch is broken. The unit needs a latch assay; ordrng 1 WP8182634 (latch), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Cleveland, OH 44128
Jeff M
Job Details: 09/10/2019
WASHER MAYTAG MVWC565FW1 "The latch is broken I tried to manually lock the machine and it just kept cycling. I’m not sure if the control is needed I left the control board with the customer; ordrng 1 W11307244 (latch), used 1 W11307244 (DOOR LOCK) from stock"
Near Maple Heights, OH 44137
Jeff M
Job Details: 09/10/2019
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 Installed new part unit op tested good
Near Maple Heights, OH 44137
Jeff M
Job Details: 09/10/2019
REFRIGERATOR WHIRLPOOL WRS311SDHB The lower hinges were removed from door this is the refrigerator that requires two people to install the freezer door because of the tubes and wires that run through the hinge; ordrng 4 WP489497 (screw)s
Near Cleveland, OH 44120
Jeff M
Job Details: 09/10/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM00 On my arrival I found the machine was at perfect temperatures zero in the freezer 38 in the fridge no frost buildup dampener was open seals look really good all fans were on. Op tested good
Near Valley View, OH 44125
Corina B
Job Details: 09/10/2019
RANGE AMANA AGR5330BAS3 "Replaced the valve, regulator and tube. Optest ok."
Near Cleveland, OH 44120
Jeff M
Job Details: 09/10/2019
REFRIGERATOR WHIRLPOOL WRS315SDHZ01 The water valve on the unit stuck open needs a water valve and icemaker ; ordrng 1 WPW10179146 (valve-inlt) and 1 WPW10300022 (icemaker)
Near Aurora, OH 44202
Brian M
Job Details: 09/10/2019
DISHWASHER WHIRLPOOL WDF520PADB7 "Cc that all the dishes come out super wet and they have to hand dry them Found unit to be half full of jet dry Ran diagnostics found no errors stored, ran self test No errors found water entering during first fill was cold Advised customer on running hot
Near Westlake, OH 44145
Gabriel P
Job Details: 09/10/2019
MICROWAVE MAYTAG MMV5208WS1 Found bottom interlock push back Correct issue also advise customer to try not slaming door
Near Aurora, OH 44202
Brian M
Job Details: 09/10/2019
REFRIGERATOR KENMORE 36359522994 "Cc that unit stops cooling then they unplug it and it defrost and it works again Found defrost heater open Needs heater ; ordrng 1 WR51X10029 (defrost heater9681), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Avon Lake, OH 44012
David R
Job Details: 09/10/2019
RANGE KITCHENAID KODE500ESS00 Replaced door parts. Tested. Op test
Near Shalersville Township, OH 44266
Brian M
Job Details: 09/10/2019
WASHER WHIRLPOOL WTW4816FW2 Cc of unit not washing Found error for long fill Found cold water not entering Needs water valve Replaced using truck stock Ran auto test and calibration OP TEST OK ; used 1 116739614346W11210459 (VALVE) from stock
Near Mogadore, OH 44260
Brian M
Job Details: 09/10/2019
WASHER WHIRLPOOL WTW5640XW3 Installed tub hub and cam and gearcase Ran auto test and calibration OP TEST OK ; used 1 W10721967 (PULLEY) from stock
Near South Euclid, OH 44121
Joe O
Job Details: 09/10/2019
DISHWASHER MAYTAG MDB7949SDZ0 Installed adjusters. Op test ok
Near Mogadore, OH 44260
Brian M
Job Details: 09/10/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Cc ff not cooling Found ff fan not running Defrosted ff evap cleared fan Ran fan test fan gets power but not running Needs fan kit ; ordrng 1 W11087438 (motor-evap8366), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Brecksville, OH 44141
Dan H
Job Details: 09/10/2019
WASHER MAYTAG MHW5630HW0 "Customer complaint unit is not spinning and stopping cycle at 1 minute, ran diagnostics no error codes found, started quick wash cycle , unit filled agitated, drained and spun, repeated with clothes in washer , unit completed cycle, unit is operating
Near South Euclid, OH 44121
Joe O
Job Details: 09/10/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Cc: making too much ice/frost in freezerFound ice maker bail arm in incorrect location. Re installed bail arm, cycled ice maker. Found ice in bottom of freezer. Advised customer it can cause door to stay open and allow frost to build up. Op test ok"
Near South Euclid, OH 44143
Joe O
Job Details: 09/10/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Cc: water leaking after cup is pulled away from dispenser/ crushed and cubed ice even if it’s supposed to be cubesFound frost build up on the bottom of the ice bin, when ice is first dispensed some crushed pieces fall first. When water paddle is pushed i
Near Avon Lake, OH 44012
David R
Job Details: 09/10/2019
WASHER MAYTAG MVWC415EW1 "Cc of noise. Nothing binding basket. No error codes. Ran service mode twice. All components are working, no grinding noise in spin/agitate. Ran manual mode, spin, agitate, good. Checked underneath unit, good. Op test ok"
Near Brecksville, OH 44141
Dan H
Job Details: 09/10/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Customer complaint that lights are not working, confirmed, found freezer section light burned out, installed new led from truck stock surplus, op test good ; used 1 W11205083 (LED ) from stock"
Near Euclid, OH 44117
Joe O
Job Details: 09/10/2019
REFRIGERATOR WHIRLPOOL WRF989SDAE02 "Cc: not making ice/ not coolingFound ff temps at 67 degrees and freezer temps at 71 degrees. pulled ff evap cover. Compressor is extremely loud. Found uv dye on ff cap tube of ff evap. Needs compressor, ff evap, and drierCustomer does not want to repair
Near Valley View, OH 44125
Dan H
Job Details: 09/10/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Customer complaint that user interface is not changing temp when buttons are pressed, confirmed, installed new control, op test good ; used 1 W10503278 (MUST RETURN**CORE*CTRL BOARD) from stock"
Near Pepper Pike, OH 44124
Dan H
Job Details: 09/10/2019
DRYER SAMSUNG DV42H5200EP/A3 "Installed new thermostat, op test good"
Near Brook Park, OH 44142
Corey L.
Job Details: 09/10/2019
WASHER MAYTAG MVWC565FW1 "Customer complaint washer smells after a wash, ran diagnostics no errors, washer smelled like water, started normal cycle, unit filled, no smell, unit is operating as designed, advised customer to use only 1-2 tbsp of an he detergent and try adding 1 cup
Near Olmsted Township, OH 44138
David R
Job Details: 09/10/2019
MICROWAVE JENN-AIR JMV9169BAP "Cc not working. Interlocks bad and blown microwave fuse. Checked and interlocks on truck do not match. Checked parts looks up. Interlocks are NLA.; used 1 W10138793 (FUSE, MICROWAVE 8.62) from stock"
Near Euclid, OH 44117
Joe O
Job Details: 09/10/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Cc: freezer too cold/ rust on doorFound freezer temps at 38 degrees. Customer had temp adjustment turned all the way down for cooling settings. And freezer adjuster all the way on the coldest. Adjusted temps to recommended. Customer did not know you could
Near Beachwood, OH 44122
Jason N
Job Details: 09/10/2019
REFRIGERATOR KITCHENAID KSC23C8EYB02 "Ran step 4 in diagnostics to home 3way valve. Recovered refrigerant, installed compressor, uv drier, and ff evaporator. Pulled system into a 29in/hg vacuum for 15 min. Shut vac pump off, watched gauges for 15 min. No change, recharged system with 5.3 oz
Near Chester Township, OH 44026
Jason N
Job Details: 09/10/2019
COOK TOP KITCHENAID KGCD807XSS02 "Installed LF ignitor, could not install RF ignitor, burner head screws would not budge, stripped, had to drill out. Ordering orifice holder for RF and screws, customer wants all burner head screws replaced. ; ordrng 1 74010772 (orifice ho60.91) and 4 WP3
Near Parma, OH 44130
Corina B
Job Details: 09/10/2019
REFRIGERATOR WHIRLPOOL KRMF706ESS01 Replaced the ui. Optest ng. Checked the wires in the pantry drawer has continuity. Called t/l will need to replace the harness to the ui. T/l said it’s a big job. Cust declined on going threw with the repair. Brought core back for return.
Near Brooklyn, OH 44144
Corina B
Job Details: 09/10/2019
REFRIGERATOR WHIRLPOOL WRT311FZDB01 "CC that the u it frosting in the freezer and not cooling in the ff. Found a quarter inch gap in the cabinet and frame. Took pictures. Called t/l unit is non repairable. Whirlpool will be contacting cust or tech."
Near Lyndhurst, OH 44124
Jason N
Job Details: 09/10/2019
WASHER GE WBSE3120B1WW "Cc unit not spinning or drainingCustomer stated clothes coming out soaking after final spinRan spin and drain mode, agitator is spinning, tub is not. Pulled agitator, found hub plate completely rusted out and separated. Unit needs hub plate. Estimate onl
Near MIDDLEBRG HTS, OH 44130
Corey L.
Job Details: 09/10/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Customer complaint ice not being made, confirmed no ice in bin, im has no water nor ice, ran ice maker diagnostics, e0 no errors, ran harvest test, pass, ran Im fill test, im filled, temps were 20, thermistor is good, advised customer to allow 72 hours f
Near Middleburg Heights, OH 44130
Corey L.
Job Details: 09/10/2019
WASHER WHIRLPOOL WTW5000DW2 "Installed new control, calibrated, op test good"
Near Berea, OH 44017
Corey L.
Job Details: 09/10/2019
WASHER KENMORE 11028062800 "Replaced bearing with kit, op test good, unable to place water mit mat it will get pulled up and interfere with stator/rotor"