Service History 755 - Fred's Appliance

We serviced a

WGD4815EW1 WHIRLPOOL

Model DRYER

Near Middleburg Heights, OH 44130

Chad P.

Job Details: 05/01/2018

Adjusted pulley as it was making a slight knocking noise. Adjusted venting. Op test ok. Handle is broken. Needs replaced. Cust can install. No need to return. ; ordrng 1 W10861225 (HANDLE)

We serviced a

MDB4949SDZ WHIRLPOOL

Model DISHWASHER

Near North Ridgeville, OH 44039

Macaulay G.

Job Details: 05/01/2018

Water pressure when running is checking ok. Customer complaint is that dishes still have soap on them after wash is finished. They use gel. Advised to try the pods and to run hot water at sick prior to starting dishwasher.; Job Cmpltd

We serviced a

MFT2776FEZ00 MAYTAG

Model REFRIGERATOR

Near North Ridgeville, OH 44039

Macaulay G.

Job Details: 05/01/2018

All tests passed in diagnostics. Called whirlpool tech line and spoke with JC. He said that if test 1 and 38 had already passed, to run test 4 to check that the three way valve is going to the correct position. Test 4 passed ok. He instructed that if it passed, to replace the fresh food defrost thermistor with part number W10902214. Replaced thermistor from truck stock. Followed exact installation instructions. All tested ok.; used 1 W10902214 (THERMISTOR)

We serviced a

WFW87HEDW1 WASHER

Model WHIRLPOOL

Near Parma, OH 44134

Dan H

Job Details: 05/01/2018

Customer complaint that unit is leaking, ran test cycle, found unit leaking from air vent, ordering air vent; ordrng 1 W11183219 (VENT)

We serviced a

KRFC300ESS01 KITCHENAID

Model REFRIGERATOR

Near Parma Heights, OH 44130

Dan H

Job Details: 05/01/2018

Customer complaint of popping sound when right door is opened, sound is coming from door hinge and closer, ordering door hinge and closer; ordrng 1 W10917988 (hinge-door) and 1 WP12028505AP (ref dr closer cam)

We serviced a

KDHE404DSS0 Kitchenaid

Model Dishwasher

Near Chesterland, OH 44026

Brian M

Job Details: 05/01/2018

Cc that unit does not clean Ran Diagnostics was a error for long drain Found filter basket full off debri Ran diagnostics test cycle Upper and lower arms are not spinning and drain pump is humming loudly needs sump assy and drain pump and control ; ordrng 1 W10866116 (cntrl-elec) and 1 WPW10531320 (pump-drain) and 1 WPW10554963 (pump&motor),

We serviced a

WHIRLPOOL REFRIGERATOR

Model ET1FTTXKQ03

Near Parma, OH 44134

Jeff M

Job Details: 05/01/2018

The drain was frozen. I steamed the drain and added a wire to the heating element unit op tested good ; Job Cmpltd,

We serviced a

FRQE7000LW0 Fridgidaire

Model Dryer

Near Avon Lake, OH 44012

Corey L.

Job Details: 05/01/2018

ustomer complaint dryer not heating, started normal cycle on high heat with two damp towels, confirmed no heat, power to unit is good, found heating element open, customer has foil style vent, advised customer foil vent is a fire hazard and to replace foil style vent with a semi solid or solid rigid metal vent; ordrng 1 137114000 (heater)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAB01

Near Garfield Heights, OH 44105

Jeff M

Job Details: 05/01/2018

Installed new part unit op tested good ; Job Cmpltd,

We serviced a

WHIRLPOOL DRYER GAS

Model WGD4800XQ4

Near Richmond Heights, OH 44143

Jeff M

Job Details: 05/01/2018

The unit was loud b/c the vent came off unit op tested good ; Job Cmpltd,

We serviced a

WTW5640XW2 Whirlpool

Model Washer

Near Cleveland, OH 44113

Corina B

Job Details: 05/01/2018

C that the unit does not spin and the unit makes a weird noise at the beginning. Found the cam was loose. Tighten the cam used loctite on the bolt. Ran a rinse and spin with towels. The actuator can not find home position. Will need an actuator. Used t/s yesterday. Called TG to order part; ordrng 1 WPW10006355 (actuator 57.13)

We serviced a

JEM25DM4BB GE

Model Microwave

Near Cleveland, OH 44102

Robert A.

Job Details: 05/01/2018

CC that the fan turns on when opening the door. Found a relay stuck open on the control board. Will need a new control. Unit is heating. Cust does not want to repair.

We serviced a

WHIRLPOOL REFRIGERATOR

Model ARB1917CB

Near Independence, OH 44131

Jeff M

Job Details: 05/01/2018

The center rail is broken. It is allowing the drawers to hang lower causing the deli tray not to shut; ordrng 1 WPW10671238 (CENTER RAIL), schdld next appmnt for 5/3 THU 12-5,

We serviced a

MVWB835DW3 MAYTAG

Model WASHER

Near Parma Heights, OH 44130

Dan H

Job Details: 05/01/2018

Customer complaint that unit is making a loud clicking noise during agitation, started normal wash cycle, unit filled and advanced to wash cycle, clicking noise is coming from motor gearcase assembly, unable to isolate, unit needs new gearcase, motor, clutch and rotor, customer has unit plugged into ungrounded outlet with 2-3 prong adapter, advised customer to have an electrician install a grounded outlet ; ordrng 1 W10754448 (clutch) and 1 W10811956 (drum assy) and 1 W10915700 (stator) and 1 W10915701 (rotor)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Willoughby Hills, OH 44092

Jeff M

Job Details: 05/01/2018

The dispenser is leaking rinse aid. And the control is not sending power ; ordrng 1 W10861000 (DISPENCER ) and 1 W11131683 (CONTROL ), schdld next appmnt for 5/3 THU 8-12,

We serviced a

KUDS01DJSB0 KITCHENAID

Model DISHWASHER

Near Avon, OH 44011

Macaulay G.

Job Details: 05/01/2018

Soap dispenser not always opening during cycle. Marcone advises to order rinse aid sensor as well. Also, sump motor not applying enough pressure to clean dishes. Office to order soap dispenser, rinse aid sensor, and sump assembly.; ordrng 1 W10782773 (pump&motor) and 1 WP8533381 (sensor) and 1 WP8558129 (dispenser)

Near Willoughby Hills, OH 44092

Jeff M

Job Details: 05/01/2018

We serviced a

WRF989SDAM02 KITCHENAID

Model REFRIGERATOR

Near Olmsted Township, OH 44138

Chad P.

Job Details: 05/01/2018

Defrosted evap and installed fan, harness and support. Op test ok. Advised to allow 24 hrs for normal cooling to resume. ; Job Cmpltd

We serviced a

WHIRLPOOL WASHER

Model WTW8040DW2

Near Painesville Township, OH 44077

Arthur V

Job Details: 05/01/2018

Customer getting 2 error code. F0e3. And f2e1. First code is for a overload condition and the second code is a UI stuck button. Performed UI button test passed. Cleared codes and ran a spin cycle all function normal. Control not always responsive. Order control ; ordrng 1 W10812421 (cntrl-elec), schdld next appmnt for 5/4 FRI 12-5,

We serviced a

KUDL03FVSS0 KITCHENAID

Model DISHWASHER

Near Westlake, OH 44145

Brian B

Job Details: 05/01/2018

Replaced drain hose, inlet valve, wash arm and support. Ran test cycle. Op test ok.; Job Cmpltd

We serviced a

MAYTAG WASHER

Model MVWB835DW1

Near Perry Township, OH 44081

Arthur V

Job Details: 05/01/2018

Ran diagnostics f6e2 error no communication between control and UI. Needs control And console ; ordrng 1 W10861510 (console) and 1 W11024149 (CONTROL ), schdld next appmnt for 5/4 FRI !,

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Mentor, OH 44060

Arthur V

Job Details: 05/01/2018

Customer complaint water on hot setting not hot enough. Customer is getting 78 deg in tub on hot setting. Temp at customer faucet is 96 deg after running for awhile. Showed cust in manual where they discuss water temperatures. Some cold water is added to the hot cycle for energy savings. Advised cust to increase hot water temp at the tank since 96 is not very hot to begin with .ran a recalibration cycle. Op test good. Gave cust wlp consumer help line number; Job Cmpltd,

We serviced a

MAYTAG WASHER

Model MVWB835DW2

Near Mentor, OH 44060

Arthur V

Job Details: 05/01/2018

Cust getting 2 error codes. F9e2 water ring detected or pump drive system error. Also getting a F7E9 locked rotor error. Ran test cycle after clearing codes. Unit passed. Unit is draining properly and mechanically is good. Advised customer about how to load washer (leaving center open and stacking clothes around the wash plate) customer unhappy with how unit washes and does not believe loading has anything to do with it. No error codes came back. Ran a load calibration cycle per techsheet. Unit is working as designed. Gave customer the phone number to wlp consumer line. ; Job Cmpltd,

We serviced a

MAYTAG WASHER

Model MVWB835DW2

Near Mentor, OH 44060

Arthur V

Job Details: 05/01/2018

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSF26C2EXF01

Near Brimfield Township, OH 44240

Robert A.

Job Details: 05/01/2018

Found comp and fans not running, cycled power, comp and fans running, unit starting to cool, cust to watch, op test ok; Job Cmpltd,

We serviced a

MAYTAG WASHER

Model MVWC415EW0

Near Streetsboro, OH 44241

Robert A.

Job Details: 05/01/2018

Ran diagnostics, no codes, ran recal cycle, checked under unit, found guard half off, reset guard, ran rinse and spin, good, op test ok; Job Cmpltd,

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHS2611PFEA

Near Aurora, OH 44202

Robert A.

Job Details: 05/01/2018

Found evap drain frozen/clogged, cleared, op test okDroor bin in ff broken, needs bin, cust to install; ordrng 1 240323001 (BIN),

We serviced a

MAYTAG WASHER

Model MVWB835DW3

Near Chagrin Falls, OH 44023

Robert A.

Job Details: 05/01/2018

Ran diognostic no codes, ran test 51, all passed, ran spin cycle, good, tighten rotor, cluck and stator, ran again, good, op test ok; Job Cmpltd,

We serviced a

MAYTAG DISHWASHER

Model MDB4949SDH2

Near Chagrin Falls, OH 44022

Robert A.

Job Details: 05/01/2018

Installed sump asm, ran diagnostic cycle, op test ok; Job Cmpltd,

We serviced a

WDF330PAHB1 WHIRLPOOL

Model DISHWASHER

Near Parma, OH 44129

Dan H

Job Details: 05/01/2018

Customer complaint that unit is leaking, found unit leaning forward, leveled unit, no leaks found, unit is operating as designed ; Job Cmpltd

We serviced a

FFHB2740PPAA FRIGIDAIRE

Model REFRIGERATOR

Near Elyria, OH 44035

Macaulay G.

Job Details: 05/01/2018

Replaced ice maker and cover. Tested refrigerator. Refrigerator is operating properly.; Job Cmpltd

We serviced a

GLWN2800D1WS GE

Model WASHER

Near Lorain, OH 44053

Macaulay G.

Job Details: 05/01/2018

Found blockage in drain pump. Cleared blockage, ran washer. Washer is operating properly.; Job Cmpltd

We serviced a

WED4815EW1 WHIRLPOOL

Model DRYER

Near Olmsted Falls, OH 44138

Chad P.

Job Details: 05/01/2018

Found venting restricted. Advised to have venting cleaned. Unit is heating okay. ; Job Cmpltd

We serviced a

WTW7040DW0 Whirlpool

Model Washer

Near Chagrin Falls, OH 44023

Brian M

Job Details: 05/01/2018

Installed pump ran auto test and calibration test OP TEST OK ;

We serviced a

FRT21IS6BBP Frigidaire

Model Refrigerator

Near Westlake, OH 44145

Corey L.

Job Details: 05/01/2018

Customer complaint fridge or freezer not cooling, temp in frz 57 degrees and 60 in ff section, evap fan and condenser fans are running, compressor is running, found ice build up on solder joint of evap high side, tapped the system and found unit in a vacuum, added refrigerant and frost pattern improved, there is a leak in the evap, unit needs evap replaced 5303918274, ; used 1 TJ90BPV31 (BULLET PIERCING VALVE)

We serviced a

KDRP407HSS4 Kitchenaid

Model Range

Near Cleveland, OH 44102

Corina B

Job Details: 05/01/2018

CC that the oven is not heating. Cust just did a cleaning and the oven turn off. Found the thermostat is open. Call TG to order part. ; ordrng 1 WP9759243 (thrmst-fix 5783)

We serviced a

KDTM354DSS5 Kitchenaid

Model Dishwasher

Near Cleveland, OH 44102

Corina B

Job Details: 05/01/2018

CC that the dw is not putting water into the unit. Found the wires to the water valve were not connected. Wired the connection. Optest ok.

We serviced a

ARB2107AB WHIRLPOOL

Model REFRIGERATOR

Near WARRENSVL HTS, OH 44122

Chad P.

Job Details: 05/01/2018

Found unit not defrosting. Advanced timer into defrost. No power to heater. Bi metal open. Needs replaced. ; ordrng 1 WP10442411 (BI METAL)

We serviced a

WTW4816FW2 WHIRLPOOL

Model WASHER

Near Brooklyn, OH 44144

Dan H

Job Details: 05/01/2018

Customer complaint that unit is not working, ran diagnostics no error codes found, ran manual test cycle, all components are working, unit is operating as designed ; Job Cmpltd

We serviced a

MRT118FFFH01 MAYTAG

Model REFRIGERATOR

Near Bedford, OH 44146

Dan H

Job Details: 05/01/2018

Customer complaint of vibration noise, compressor, condenser fan and evaporator fan are running, no unusual noises heard, unit is operating as designed ; Job Cmpltd

We serviced a

MVWX655DW1 MAYTAG

Model WASHER

Near Elyria, OH 44074

Macaulay G.

Job Details: 05/01/2018

Replaced main control board. Ran calibration cycle and automatic test cycles. All tested ok. No errors. ; Job Cmpltd

We serviced a

MDB7749SBM2 MAYTAG

Model DISHWASHER

Near North Olmsted, OH 44070

Brian B

Job Details: 05/01/2018

Replaced sump, control, panel, dispenser and stop clips on upper rack. Ran test cycle. Op test ok.; Job Cmpltd

We serviced a

MVWC360AW0 Maytag

Model Washer

Near Fairview Park, OH 44126

Corey L.

Job Details: 05/01/2018

Customer complaint unit doing weird things in rinse cycle, ran diagnostics, found F0e2 over suds, and F2e1 stuck key, cleared codes, customer stated she is using two detergent pods most of the time, I explained why using too much soap is a bad thing, only need 1-2 tbsp of a HE detergent, unit is operating as designed; Job Cmpltd

We serviced a

DG312 Maytag

Model Dryer

Near Cleveland, OH 44109

Corina B

Job Details: 05/01/2018

CC that the unit will not heat. Customer has foil style vent advised the customer that it’s a potential fire hazard to replace with a semi rigid or rigid vent. Found the ignitor is open, has 120 volts going to the ignitor. Replaced ignitor from t/s. Optest ok. ; used 1 279311 (IGNITOR 4242)

We serviced a

WDF520PADM0 WHIRLPOOL

Model DISHWASHER

Near South Euclid, OH 44121

Chad P.

Job Details: 05/01/2018

Installed drain hose. Op test ok. ; Job Cmpltd,

We serviced a

WGD6400SW0 WHIRLPOOL

Model DRYER

Near Brook Park, OH 44142

Dan H

Job Details: 05/01/2018

Customer complaint of loud noise, confirmed, noise is coming from idler pulley, unit needs new idler pulley; ordrng 1 8547174V (pulley-idr)

We serviced a

MVWC565FW1 Maytag

Model Washer

Near Lyndhurst, OH 44124

Brian M

Job Details: 05/01/2018

Cc that unit is snagging the towels and hard to start machine Found a hook In there dryer causing the snagging did not remove just pointed it out to customer Ran diagnostics found error F1E1 F1E2Main control fault, motor control fault Can not duplicate issue Pre Id control board If hard start continues ; Job Cmpltd

We serviced a

KRFC704FPS00 KITCHENAID

Model REFRIGERATOR

Near North Olmsted, OH 44070

Dan H

Job Details: 05/01/2018

Installed all parts, compressor started, op test good ; Job Cmpltd

We serviced a

LDE8414ACE WHIRLPOOL

Model DRYER

Near North Olmsted, OH 44070

Dan H

Job Details: 05/01/2018

Installed new blower wheel, op test good ; Job Cmpltd

We serviced a

MVWB835DW3 Maytag

Model Washer

Near WILOUGHBY HLS, OH 44094

Corina B

Job Details: 05/01/2018

CC that an error codes LF came up. Ran diag f3e2 inlet water temp F8e1 long fill. Found the water valve is open. Will need a new valve.; ordrng 1 W11172234 (VALVE )

We serviced a

LFHB2741PFBA FRIGIDIARE

Model REFRIGERATOR

Near North Olmsted, OH 44070

Dan H

Job Details: 05/01/2018

Installed new ice box seal kit, op test good ; Job Cmpltd

We serviced a

AMV2307PFS WHIRLPOOL

Model MICROWAVE

Near North Ridgeville, OH 44039

Macaulay G.

Job Details: 05/01/2018

Found some keys on keypad not working. Office to order front panel.; ordrng 1 W10918931 (panl-cntrl)

We serviced a

WDF320PADB2 WHIRLPOOL

Model DISHWASHER

Near Berea, OH 44017

Macaulay G.

Job Details: 05/01/2018

Dishwasher not advancing through cycle after filling. Found control board sending voltage to sump but motor not pumping. Customer does not want to repair.

We serviced a

WTW8900BC0 WHIRLPOOL

Model WASHER

Near Westlake, OH 44145

Macaulay G.

Job Details: 05/01/2018

Replaced washer bearing kit and washplate. Tested washer. Washer is operating properly.; Job Cmpltd

We serviced a

KDTE104EBL1 KITCHENAID

Model DISHWASHER

Near Elyria, OH 44035

Macaulay G.

Job Details: 05/01/2018

Unit fills with water but does not wash. Voltage to sump is 120 vac. Sump motor not engaging. Replaced sump and motor assembly from truck stock. Tested ok. No leaks.; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock, Job Cmpltd

We serviced a

WDF550SAAS WHIRLPOOL

Model DISHWASHER

Near Parma, OH 44130

Chad P.

Job Details: 05/01/2018

Installed parts listed. Op test no good. Unit will now go into diagnostics but still will not energize the components. Found latch not striking neutral door switch. Switches both check good. Needs latch assy replaced. ; ordrng 1 WPW10567588 (LATCH

We serviced a

MVWC565FW1 MAYTAG

Model WASHER

Near Strongsville, OH 44136

Chad P.

Job Details: 05/01/2018

Found unit will not run service mode. Ran drain spin. No op. and shifter doing nothing. Motor and wiring checks good. No power to motor. Shifter fault stored. Needs shifter and control replaced. ; ordrng 1 W10913953 (SHIFTER) and 1 W11162438 (CONTROL)

We serviced a

MVWC565FW0 MAYTAG

Model WASHER

Near Strongsville, OH 44149

Chad P.

Job Details: 05/01/2018

Found coin binding agitator. Removed and ran calibration and service test mode. Op test ok. ; Job Cmpltd

We serviced a

JIC4536XB00 JENN-AIR

Model COOK TOP

Near North Royalton, OH 44133

Chad P.

Job Details: 05/01/2018

Installed control and programmed. ; Job Cmpltd

We serviced a

MHW7000XG1 MAYTAG

Model WASHER

Near Avon Lake, OH 44012

Brian B

Job Details: 05/01/2018

Replaced drain pump. Ran test cycle. Op test ok.; Job Cmpltd

We serviced a

WMH32517AB2 WHIRLPOOL

Model MICRO OVEN

Near Avon Lake, OH 44012

Brian B

Job Details: 05/01/2018

found intermittant interlocks. Replaced interlocks from t/s. Tested unit. Op test ok.; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS)

We serviced a

KSF26C7XYY00 KITCHENAID

Model REFRIGERATOR

Near Avon Lake, OH 44012

Brian B

Job Details: 05/01/2018

Removed Freon, Replaced evap and dye filter. Pulled vacuum to 30”, held, recharge 5.3 oz Freon. Ran diag step 4, monitored pressures. Closed system, op test ok.; Job Cmpltd

We serviced a

MBF2258FEZ01 Maytag

Model Refrigerator

Near Chesterland, OH 44026

Brian M

Job Details: 04/30/2018

Cc that unit is dripping water on bottom of freezer Found ice build up on freezer floor and drip pan full of ice Needs drain tube replaced per Special Project S38253Used drain tube from T/SOP TEST OK ; used 1 W10619951 (TUBE-DRAIN)

We serviced a

WEE745H0FS1 Whirlpool

Model Range

Near Solon, OH 44139

Gabriel P

Job Details: 04/30/2018

nstall listed parts Control panel was damage on arrival Ordering anotherOP TEST No good upon plugging the stove back in there was not 240 v coming from outlet to the stove Needs an electrician to verify power then reschedule Cc that unit will not level out .. chassis seems to be tweaked Making it not able to sit flush on both sides of counter ; ordrng 1 W10884503 (panl-cntrl),

We serviced a

MGDC300XW1 Maytag

Model Dryer

Near Lakewood, OH 44107

Corey L.

Job Details: 04/30/2018

Customer complaint unit is not heating, vent disconnected when tech arrived, customer said he is replacing it this evening with a solid metal vent, customer stated vent was fairly clogged when he removed the vents, started timed dry, unit is hopping on rollers, unit is not heating, found thermal fuse open, quoted customer for rollers and thermal fuse, replaced parts with truck stock, op test good; used 1 WP3392519 (THERMAL FUSE 15.30), and 1 WPW10314173 (SUPPORT ROLLER 16.58)

We serviced a

MGR8800FW0 Maytag

Model Range

Near Lakewood, OH 44107

Corey L.

Job Details: 04/30/2018

Customer complaint exterior door glass is has a gap she noticed while wiping, tightened brackets for outer door glass, op test good;

We serviced a

KFES530ESS0 Kitchenaid

Model Range

Near Cleveland, OH 44113

Corey L.

Job Details: 04/30/2018

Customer complaint of f6e9 error code when preheating, ran diagnostics found f6e9 appliance manager lost communication, cleared codes, reset control, started control auto test, f2e1 stuck key was displayed, started bake cycle set at 400 degrees, unit heated to 400 degrees, techline suggests to monitor and is code reappears see if there have been power outages or surges in the area as this is most likely the cause, also if it happens unplug or cut power to the unit for one minute to reset the boards to talk with each other again since we have replaced every component in the unit that would be causing the miscommunication to occur;

We serviced a

MVWB835DW3 Maytag

Model Washer

Near WILOUGHBY HLS, OH 44094

Corina B

Job Details: 04/30/2018

CC that an error codes LF came up. Ran diag f3e2 inlet water temp F8e1 long fill. Found the water valve is open. Will need a new valve. Called SM to order part. ; ordrng 1 W11172234 (VALVE ),

We serviced a

KRMF706ESS00 Whirlpool

Model Refrigerator

Near Cleveland, OH 44124

Corina B

Job Details: 04/30/2018

CC that the unit is saying PO. when arriving the UI is flashing P.O. FZ 37 FF 44. The unit turned off by itself when standing there. Checked the voltage at outlet when turning unit on. The voltage stayed at 120v when the compressor turned on. Will need the controls and UI. Called SM to order parts. ; ordrng 1 W10894103 (cntrl-elec) and 1 WPW10624574 (cntrl-elec) and 1 WPW10675033 (cntrl-elec),

We serviced a

WFW9150WW01 Whirlpool

Model Washer

Near Solon, OH 44139

Robert A.

Job Details: 04/30/2018

C that the washer is not draining and is leaking water. Pulled drain pump found socks in the pump. Cleaned pump. Ran a normal load and a drain spin. Optest ok

We serviced a

KBMS1454BSS0 Kitchenaid

Model Microwave

Near Solon, OH 44139

Corina B

Job Details: 04/30/2018

Found that I just need to adjust the door cams. Optest ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ00

Near Mentor, OH 44060

Arthur V

Job Details: 04/30/2018

Customer states temp in fresh food area is not cold enough. Temp on top shelf in fresh food at 35 deg. Temp on bottom shelf is 36 deg set at one bar (warmest setting)temp in freezer 04 deg set at two bars talked to David at techline file number 7721874430. THE USER GUIDE IS INCORRECT. THEY USE BARS 1-5 to set temp. In the users guide they tell the consumer 5 bars is warmest and one bar is coldest when it is exactly the opposite. Advised cust to leave settings at the recommended setting 3 bars. Also there is a check mark at the three bar setting re leveled so that doors were even at the top. ; Job Cmpltd,

We serviced a

FRIGIDAIRE WASHER

Model ATF8000FG1

Near Painesville, OH 44077

Arthur V

Job Details: 04/30/2018

Customer getting a e38 error code Techsheet does not have a e38 error code listed. Called Frigidaire techline and talked to Mike After running diagnostics unit getting a e5e unit needs a main bd and a motor control bd. Est = 89.95 sc. 110.00 labor. Parts 380.69. Parts needed are 1-137007000. And 1-134743500. Total est = 621.28. Customer does not want repaired——- customer to replace unit. ; , Job Cmpltd,

We serviced a

MAYTAG WASHER

Model MVWB835DW1

Near Roaming Shores, OH 44085

Arthur V

Job Details: 04/30/2018

Upon arrival unit will not power up. Put unto diagnostics getting a f6e2 error twice. Replaced main control and console assembly. Ran a service diagnostics verification cycle and it passed. Then i tested on normal cycle. Unit filled and agitated properly. Drained out water. Pump and spin working as designed. Op test good. Took core for return ; Job Cmpltd,

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM2

Near Aurora, OH 44202

Robert A.

Job Details: 04/30/2018

Installed sump, ran diagnostics cycle, op test ok; Job Cmpltd,

We serviced a

MAYTAG WASHER

Model MVWB725BW0

Near Streetsboro, OH 44241

Robert A.

Job Details: 04/30/2018

Installed valve and disps, ran recal cycle, op test ok; Job Cmpltd,

We serviced a

WHIRLPOOL WASHER

Model WTW57ESVW1

Near Kent, OH 44240

Robert A.

Job Details: 04/30/2018

Found lid switch broken needs switch; ordrng 1 WP8318084 (LID SWITCH30.65), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 5/2 WED 9-12,

We serviced a

MVWC360AW0 Maytag

Model Washer

Near Streetsboro, OH 44241

Corina B

Job Details: 04/30/2018

Replaced the parts listed. The pulley nut would not come off and the actuator, was covered in oil. Ran a calibration. Optest ok. used 1 W10721967 (PULLEY), and 1 WPW10006355 (ACTUATOR)

We serviced a

MVWC565FW1 Maytag

Model Washer

Near Cleveland, OH 44134

Corey L.

Job Details: 04/30/2018

Started manual high speed spin, unit does excessively shake, Installed new suspension, shaking did get slightly better but customer unhappy with the change, he is dissatisfied with the units design

We serviced a

GI5FVAXVB00 WHIRLPOOL

Model REFRIGERATOR

Near Avon Lake, OH 44012

Dan H

Job Details: 04/30/2018

Customer complaint that unit is not cooling, fresh food section temperature at 55 degrees, freezer section temperature at 41 degrees, evaporator fan is running, no frost pattern on evaporator, condenser fan is running, compressor is not running, applied 120vac to compressor, compressor started, unit needs new start device, installed new start device, op test good, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line ; used 1 8201786 (STARTER)

We serviced a

KDTE504DSS0 KITCHENAID

Model DISHWASHER

Near Westlake, OH 44145

Dan H

Job Details: 04/30/2018

Installed new user interface and tracks, op test good ; Job Cmpltd

We serviced a

FWT449GFS1 FRIGIDIARE

Model WASHER

Near Cleveland, OH 44113

Dan H

Job Details: 04/30/2018

Customer complaint that unit smells and customer wants unit looked over, all functions working correctly, advised customer to use affresh to clean unit out and on proper soap usage, unit is operating as designed

We serviced a

MVWC565FW1 MAYTAG

Model WASHER

Near Strongsville, OH 44149

Macaulay G.

Job Details: 04/30/2018

Customer complaint was for washer not filling with very much water and making strange noises when agitating. Found error for long fill, no fill. Tested all components in manual test mode. All components tested ok.

We serviced a

WFG525S0HZ0 WHIRLPOOL

Model RANGE

Near Columbia Station, OH 44028

Macaulay G.

Job Details: 04/30/2018

Found bottom panel in oven loose, reattached, bottom panel has a warp in it. Office to order another bottom panel.; ordrng 1 WP3195097 (bottm-oven)

We serviced a

WRB322DMBW00 WHIRLPOOL

Model REFRIGERATOR

Near Strongsville, OH 44136

Chad P.

Job Details: 04/30/2018

Installed foot and screws. Op test ok. ; Job Cmpltd,

We serviced a

MDB4949SDZ0 MAYTAG

Model DISHWASHER

Near Broadview Heights, OH 44147

Chad P.

Job Details: 04/30/2018

Installed parts listed. Cover not delivered. Should be in today. Showed Cust how to install it. He will do it. No need to return. Job Cmpltd

We serviced a

MVWX655DW1 WHIRLPOOL

Model WASHER

Near Parma, OH 44134

Chad P.

Job Details: 04/30/2018

Found unit with standing water. Pump not running. Removed pump and a nail fell out. Reinstalled. Op test ok. Advised on checking pockets.

We serviced a

WRF767SDEM01 WHIRLPOOL

Model REFRIGERATOR

Near Fairview Park, OH 44126

Brian B

Job Details: 04/30/2018

CC that machine stopped cooling. Checked temps, 3 frz, 40 ff, temps are normal. Freezer evap evenly frosted, compressor and fans running. Entered diag and ran step 3, fans and damper working. Ran step 5, compressor speed, ramped up to high speed then back down, working properly. Sealed system checks ok.. machine working properly at this time. Customer unplugged, this may have reset main control. Op test ok.; Job Cmpltd

We serviced a

SDG2606AWW WHIRLPOOL

Model DRYER

Near Fairview Park, OH 44126

Brian B

Job Details: 04/30/2018

Machine making loud noise and not blowing air. Removed front and drum. Found blower wheel broken. Could not remove blower wheel from motor shaft shank is broken. Will need to order new motor, blower housing and wheel. Will also need new belt and idler pulley. R/s per Cust req.; ordrng 1 56000 (blower wheel) and 1 56020 (blower hsg) and 1 WP2200376 (MOTOR) and 1 WP40111201 (BELT) and 1 WPY54414 (IDLER PULLEY)

We serviced a

WTW5000DW Whirlpool

Model Washer

Near Parma, OH 44130

Brian M

Job Details: 04/30/2018

Cc that unit does not spin out all the time Ran diagnostics found error for off balance load Ran auto test and calibration mode OP TEST OK Advised Cust on overloading and out of balance loads ; Job Cmpltd,

We serviced a

KBFS25EWMS5 Kitchenaid

Model Refrigerator

Near Parma, OH 44130

Brian M

Job Details: 04/30/2018

Installed ice maker and wire harness Ice maker rotating and calling for water but nothing Checked power at water valve has power but not releasing Needs water valve replaced ; ordrng 1 WP12544124 (valve

We serviced a

WHIRLPOOL DISHWASHER

Model WDF560SAFW0

Near Willoughby, OH 44094

Jeff M

Job Details: 04/30/2018

Installed new part unit op tested good ; Job Cmpltd,

We serviced a

FRIGIDAIRE WASHER

Model ATF7000EP

Near Chesterland, OH 44026

Jeff M

Job Details: 04/30/2018

The units rear bearing are failing. The rear bearings are not available. Estimate only ; ordrng 1 134721310 (shell,tub,rear N/A) and 1 137105900

We serviced a

FRIGIDAIRE DISHWASHER

Model FGBD2431KB1

Near Madison, OH 44057

Jeff M

Job Details: 04/30/2018

Installed new part unit op tested good. In the process of pushing the sump in place I put too much pressure on that metal screen and indented it. ; ordrng 1 154283005 (filter assy), schdld next appmnt for 5/2 WED 8-12,

We serviced a

GENERAL ELECT REFRIGERATOR

Model DFE28JSKESS

Near Geneva, OH 44041

Arthur V

Job Details: 04/30/2018

Found ice funnel cracked and needs replaced ; ordrng 1 WR17X13099 (funnel ice), schdld next appmnt for 5/4 FRI !,

We serviced a

WHIRLPOOL WASHER

Model WTW8900BC0

Near Diamond, OH 44412

Robert A.

Job Details: 04/30/2018

Found unit not getting cold water, cleared valve sctrrn, tested unit, op test ok; Job Cmpltd,

We serviced a

MED7500YW2 Maytag

Model Dryer

Near Cleveland Heights, OH 44106

Corey L.

Job Details: 04/30/2018

When pulling dryer out of closet I found the foil style vent pinched behind washer and with more than 5 90degree bends restricting airflow, customer had semi rigid metal vent behind foil vent that had not been stretched yet, removed foil style vent replaced with semi rigid vent, found tco open, replaced tco op test good, found a bracket holding one of the coils in the element broke allowing coil to sag, unit needs new element assembly ; ordrng 1 WP8182528 (element)

We serviced a

WHIRLPOOL WASHER

Model WTW8900BC0

Near Diamond, OH 44412

Robert A.

Job Details: 04/30/2018

Found unit not getting cold water, cleared valve sctrrn, tested unit, op test ok; Job Cmpltd,

We serviced a

WTW8800YC1 Whirlpool

Model Washer

Near Windham, OH 44288

Corina B

Job Details: 04/30/2018

CC that you sent the control on a cycle and it goes to a different cycle and the spin cycle is loud. When setting the cycle to a white load the control goes to a clean wash cycle. Ran a drain and spin and the bearings are bad. Will need a new control, UI hub and bearings. ; ordrng 1 W10435302 (bearing) and 1 W10761635 (cntrl-elec) and 1 W10820039 (hub) and 1 WPW10404675 (console)

We serviced a

WED8800YC1 Whirlpool

Model Dryer

Near Windham, OH 44288

Corina B

Job Details: 04/30/2018

Replaced the fuse. Customer has foil style vent advised the customer that it’s a potential fire hazard to replace with a semi rigid or rigid vent. Checked outside vent, good. Optest ok.