We serviced a
GE REFRIGERATOR
Model ZIF36NMBLH
Near Burton, Ohio 44021
Joe O
Job Details:
07/01/2022
Installed drain tube. Could not remove drain pan. Did not damage drain pain. Took new pan for return. Op test ok Office to cantact for pan refund; saved tckt
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS36QTB03
Near Chagrin Falls, Ohio 44023
Joe O
Job Details:
07/01/2022
"Cc: compressor kicking on and off, temps reading offFound temps in ff section at 58 degrees, freezer at -3 degrees. Control is squealing, and cycling on and off. Found control is receiving proper power. Needs controlControl is special order. Office to reschedule; ordrng 1 W10789107 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Cleveland, Ohio 44130
Marie V
Job Details:
07/01/2022
"Replaced compressor and filter drier. Charged up unit with R600 41OZ. Full frost pattern. Op test okAdvice cust to allow unit 24 hours to reach normal temps. ; used 2 Tjaf1200 (Tube), 1 W10898074 (Lockprep), and 1 L13000619 (Lockring) from stock"
We serviced a
KITCHENAID RANGE
Model KSGB900ESS1
Near Chagrin Falls, Ohio 44022
Joe O
Job Details:
07/01/2022
Cc: not heatingFound unit is not sparking. Checked power at dsi. Found dsi board is receiving 120v. Needs dsi boardEntitlement shows control boards covered part only for 5 years.; ordrng 1 W10860916 (module-spk)
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Cleveland, Ohio 44120
Manny
Job Details:
07/01/2022
"Cc unit not washing, stated that the unit never fills. Found drain hose on the floor elevated drain hose to sink and ran test cycle, no issues ran normal cycle got clothes soaked then switch to drain and spin, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Wellington, Ohio 44090
David R
Job Details:
07/01/2022
"Cc unit not giving ice. Found ice was stuck in container or allowing arm to move and rotate ice, let customer know to every so often clean bin out to prevent this problem. Cleared ice, tested, good, cubed and crushed good. Op Test Ok."
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFS04
Near Avon Lake, Ohio 44012
Angel
Job Details:
07/01/2022
Replaced evaporator cover and steamed out all ice also replaced main control board and ui which have a updated software. Opt test ok.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2612TF0
Near Parma, Ohio 44129
Marie V
Job Details:
07/01/2022
"Cc that the unit is leaking. Turned water off and still leaking. Found drain tube clogged. Cleared all out, poured water. Is clear. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Warrensville Heights, Ohio 44128
Manny
Job Details:
07/01/2022
"Steamed evap(25 min) Replaced control and thermistor, ran step 3 on diagnostics to verify defrost operation, unit is defrosting, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Aurora, Ohio 44202
Joe O
Job Details:
07/01/2022
"Cc: freezing items in ff section! Not making ice, shelf brokenFound customer has items directly in front of venting, advised customer can cause mis directed air flow, and items in front of venting have a high chance of freezing. Also advised customer top shelf should be able to fit a gallon of milk. Found ice maker in the off position and ice bin in incorrectly not allowing bail arm to drop. Cycled ice maker. Ice maker cycling and filling. Advised customer extended warrantys do not cover shelving. Needs deli rail centerCustomer to install; ordrng 1 WPW10326469 (rail-centr), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Cleveland, Ohio 44102
Marie V
Job Details:
07/01/2022
"Cc that the lights on unit wasnt working and know they are. Verify all lights, no light that looked dim. Verify UI under deli door, no corrosion. Couldnt duplicate issue. Cust will keep light. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT106TFDW02
Near Bedford Heights, Ohio 44146
Manny
Job Details:
07/01/2022
"Cc fz not sealing, verified and noticed the fz gasket coming of try to reinstall gasket and liner is too far apart from door, unit will need a fz door, maintenance guy doesnt have the pop but stated that his boss have it he reached out to his boss and he stated that he would email it to us today, I told him if we dont receive it by the end of business today hell be charged for the service trip. Spoke to AP to let her know.; ordrng 1 LW10718980 (dor-fip) and 1 W11178521 (nameplate), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MEDB835DC4
Near Maple Heights, Ohio 44137
Joe O
Job Details:
07/01/2022
"Installed control. Found unit still not powering on. Spoke with BJ, found ui is receiving 5vdc but will not power on. Needs ui; ordrng 1 W10682013 (console)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Aurora, Ohio 44202
Brian M
Job Details:
07/01/2022
Cc doors dont close like his old one Doors closing properly
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Cleveland, Ohio 44119
Corina H
Job Details:
07/01/2022
Replaced the ui. Ran a calibration. Brought core back for return. Opt test ok
We serviced a
FRIGIDAIRE RANGE
Model LFSS2612TF0
Near Lakewood, Ohio 44107
Marie V
Job Details:
07/01/2022
"Cc that the unit is leaking. Turned water off and still leaking. Found drain tube clogged. Cleared all out, poured water. Is clear. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Bedford, Ohio 44146
Manny
Job Details:
07/01/2022
"Cc that unit is not leveled and the light cover looks stupid, leveled unit and replaced light cover, washer dispenser was received instead of the light lens sent. Opt test ok
We serviced a
FRIGIDAIRE RANGE
Model FFGS3025LSE
Near Lakewood, Ohio 44107
Marie V
Job Details:
07/01/2022
"Cc that the oven is not heating. Confirmed, found weak ignitor. Replaced from T/S, preheated unit. Op test ok; used 1 12400035 (IGNITER) from stock"
We serviced a
GE REFRIGERATOR
Model PFSF6PKWBBB
Near Cleveland Heights, Ohio 44118
Joe O
Job Details:
07/01/2022
"Cc: not cooling freezerFound temps in freezer at 43 ff at 42. Freezer evap fan not running. Pulled evap cover. Found partial frost pattern on freezer evap. 1st coil has frost. Over frosting on ff evap. Needs compressor and drierCustomer does not want to repair at this time; ordrng 1 WR87X10170 (compressor) and 1 WPW10143759 (dryer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID RANGE
Model KOSE500ESS05
Near University Heights, Ohio 44118
Joe O
Job Details:
07/01/2022
"Installed harness, convect fan, and control. Tested. Op test ok"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC75EC0HS04
Near Westlake, Ohio 44145
Angel
Job Details:
07/01/2022
Replaced console and opt test was no good it would not turn on had to install old one again since it was working reordering ui office to reschedule part out of stock.; ordrng 1 W11428561 (Console)
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Cleveland, Ohio 44135
Angel
Job Details:
07/01/2022
Cc that unit will not power on and display is not working. Verified the junction box on bottom of unit to check for power and found one of the wires loose turned off power to unit reconnected the wires with the wire nuts and added electrical tape to keep in place the wires. Tested unit opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305ESS00
Near Pepper Pike, Ohio 44124
Joe O
Job Details:
07/01/2022
Installed valve. Cycled ice maker. Op test ok
We serviced a
ROPER DRYER
Model RED4640YQ1
Near Ashtabula, Ohio 44004
Dan
Job Details:
07/01/2022
"Customer complaint that unit stopped working again, found element shorted and thermal fuse open, installed new element and thermal fuse, op test good ; used 1 279838 (Element) from stock"
We serviced a
GE RANGE
Model JBS86SP1SS
Near North Ridgeville, Ohio 44039
Gabriel P
Job Details:
07/01/2022
Change switch but it was still tripping the breaker check all connections behind unit is good when to replace burner and found loose wire touching metal cause to trip breaker correct issue and it work also customer complains that light on top oven doesnt work but bottom work found that it wasnt getting voltage trace wire it looks good check voltage coming out from control no voltage ordering ; ordrng 1 WB27X36306 (Control) and 1 WB27X29201 (Control)
We serviced a
WHIRLPOOL DRYER
Model GEW9250PT1
Near Aurora, Ohio 44202
Brian M
Job Details:
07/01/2022
Cc unit not starting Found thermal fuse open Replaced using truck stock OP Test Ok ; used 1 WP3392519 (THERMAL FUSE) from stock
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Lakewood, Ohio 44107
Marie V
Job Details:
07/01/2022
"Cc that the unit is not completing cycle and not draining. Theres water at the unit, verify power at the board only 55V. Check Volta at the outlet 120V. Switch the power cord to the bottom outlet, unit started working, ran diag, no error codes, ran auto test, pass. Unit is work as designed. Advice cust to call an electrician to take a look at the outlet. Op test ok; ordrng 1 W11368855 (Control)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503EBS00
Near Valley View, Ohio 44125
Manny
Job Details:
07/01/2022
"Cc Ff not cooling, found evap fan not running and evap frosted over, fan have 14vdc coming in but not running unit will need evap fan. Fan not in stock office to contact customer for next service appointment.; ordrng 1 W11098695 (fan-scroll), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204ESS0
Near Willoughby, Ohio 44094
Corina H
Job Details:
07/01/2022
"CC that the unit is not working. Confirmed. Found the wires and control have burn marks. The ui is getting corroded. Started a cycle 120 volts to the pump from the control. Will need a ui, harness and pump. Cust does not want to repair ; ordrng 1 WPW10605058 (Pump and motor) and 1 W10901795 (Ui) and 1 W10744908 (Harness), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGSC2335TF0
Near Ashtabula, Ohio 44004
Dan
Job Details:
07/01/2022
"Customer complaint that unit is leaking, found evaporator drain tube clogged, cleared tube"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Westlake, Ohio 44145
Angel
Job Details:
07/01/2022
"Cc that unit leaks, not drying dishes and that when hes not using the dishwasher there will be water at the bottom after a couple of hours even though unit is not turned on. Ran a test cycle to make sure heater is functioning and it was explained to customer that this is a plastic tub and it will not dry dishes very well specially if there not using rinse aid. Explained to customer how to fill the dispenser for rinse aid and the settings on it. Will be ordering fill valve and main control board also ordering vent assembly which is where its leaking from. Ordering parts.; ordrng 1 W11227945 (Deflector) and 1 WP8269259 (Gasket) and 1 WPW10329609 (Vent) and 1 W11175771 (Valve) and 1 W10906426 (Control)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model glrs237zdwo
Near Eastlake, Ohio 44095
Corina H
Job Details:
07/01/2022
"CC that the unit does not turn off and if it does stays off for a few minutes. Ff 37* Fz 0*. Tapped the control, nothing turned off. Will need the defrost timer. Part is nla. ; ordrng 1 5303918476 (Defrost)"
We serviced a
GE DISHWASHER
Model GDF520PGJ2BB
Near Ashtabula, Ohio 44004
Dan
Job Details:
07/01/2022
"Customer complaint that unit is not starting, confirmed, diagnostic led on control is out, unit needs new control, customer does not want at this time; ordrng 1 WD21X24900C (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LZ2
Near Brecksville, Ohio 44141
Manny
Job Details:
07/01/2022
"Replaced outer glass, opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near North Royalton, Ohio 44133
Manny
Job Details:
07/01/2022
"Replaced heater, ran test cycle, opt test ok"
We serviced a
KITCHENAID BUILT-IN M/W
Model KMBD104GSS01
Near Chagrin Falls, Ohio 44022
Joe O
Job Details:
07/01/2022
Cc: not heatingFound unit intermittently heating. Found when not heating if you push the door slightly the unit will heat. Needs door stop piston; ordrng 1 W11201804 (piston)
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Lorain, Ohio 44053
Angel
Job Details:
07/01/2022
Cc that unit will not do anything only light is on. Verified power to unit and it was good. Took off back panel and found that the thermal fuse was open. Replaced thermal fuse and recommended customer to keep vent clear tested unit. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Cleveland, Ohio 44111
Marie V
Job Details:
07/01/2022
"Cc that the unit is not finishing cycle and did not wants to use hot water. Tested both valves, good. Ran diag found error code F8E1 long fill no fill. Found drain hose on the floor and hooked up to the sink but it needed to be raised up up to 39inches at least. Started normal cycle and tested tap cold, cool, warm and hot. Working good. Ran calibration . Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV00
Near Painesville, Ohio 44077
Jason N
Job Details:
07/01/2022
"Cc unit ice buildup under deli drawer and no lights in unitFound ff evaporator drain pan leaking under deli drawer and freezing into ice. Drain pan is bowed upwards in the middle. Unit needs ff evap drain pan. Found all lights in unit are glowing dimly, ff and freezer section. Unit needs LED driver board. ; ordrng 1 W10830288 (LED driver) and 1 W11457241 (Drain pan) and 1 W10695459 (Module)"
We serviced a
MAYTAG MICROWAVE
Model MMV6180WB1
Near Jefferson, Ohio 44047
Jason N
Job Details:
07/01/2022
"Cc unit not starting a cycle or heatingConfirmed unit will not start cycle, momentarily starts then stops cycle and displays Press Start. Checked door switches. Found lower door switch stuck closed. Replaced door switch using truck stock interlock switch kit. Reran heat cycle test w/water for 1 min. Good cycle and heat. Op test good. ; used 1 W11244490 (INTERLOCK SW KIT) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Painesville, Ohio 44077
Jason N
Job Details:
06/30/2022
"Cc unit not drying dishes/ not heating the waterRan diagnostics cycle, no fault codes stored, let unit cycle. Heater element turned on at the end. Customer is not using rinse aid. Advised customer to use rinse aid and to turn heated dry option on, this will give the best drying performance for this model. Unit is working as designed."
We serviced a
FRIGIDAIRE DISHWASHER
Model LFID2459VF1A
Near Kingsville, Ohio 44048
Joe O
Job Details:
06/30/2022
Cc: buttons not functioningFound unit powers on but will not start. Needs console assembly and ui board; ordrng 1 A06115601 (Ui board) and 1 117512440 (Console assembly)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Berea, Ohio 44017
Gabriel P
Job Details:
06/30/2022
"Customer complaint of fan noise which is normal design sound,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMHV00
Near Middleburg Heights, Ohio 44130
Marie V
Job Details:
06/30/2022
"Cc that the unit makes a noise for about 30 seconds and then stops. Ran diag, noise comes from motor damper, confirmed noise with cust. ; ordrng 1 W11087463 (Damper)"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Madison, Ohio 44057
Dan
Job Details:
06/30/2022
"Installed new control, op test no good , control arced and burned as soon as normal wash was started, found gear oil all over motor and capacitor, unit needs new control, gearcase, motor , capacitor, and emi filter, parts are out of stock so not scheduling return appointment ; ordrng 1 W11543997 (Cntrl) and 1 W11033573 (Filter) and 1 W11449840 (Gearcase) and 1 W11026785 (Motor) and 1 W11395618 (Cap)"
We serviced a
FRIGIDAIRE FREEZER
Model FFFH20F2QWC
Near Willoughby, Ohio 44094
Joe O
Job Details:
06/30/2022
"Cc: not coolingFound temps at 49 degrees. Found evap fan not running. Chunk of ice build up blocking evap fan. Removed ice chunk. Evap fan functioning. Found door gasket not sealing correctly, allowing warm air into unit causing frost build up around fan. Needs door gasket. Customer does not want to repair at this time ; ordrng 1 5304506131 (gasket), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID RANGE
Model KFGG504KPS0
Near Cleveland, Ohio 44130
Gabriel P
Job Details:
06/30/2022
Check harness good check voltage to dsi board is good 121v ohm out coils found bake coil open ordering ; ordrng 1 W10919226 (Regulator)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS04
Near Middleburg Heights, Ohio 44130
Marie V
Job Details:
06/30/2022
"Cc that the freezer is not cooling, but fresh food is good. Took temps fresh food 36* and freezer at 43*. Ran step 3 to test fan , good, no frost pattern on freezer evaporator, followed tech sheet steps, verify 3way valve ohms, within range, ran step 4 , tapped system 30psi unit is low on refrigerant, will need to install uv drier to locate leak. ; ordrng 2 WPW10143759 (Drier)s, used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Garfield Heights, Ohio 44125
Marie V
Job Details:
06/30/2022
Took POP. Cc that the unit is not cooling . Confirmed both section room temperature. Removed back panel and found a leak at the condenser line close to drier. Unit will need new drier . ; ordrng 1 W10843121 (Drier)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Parma, Ohio 44134
Marie V
Job Details:
06/30/2022
Heater at this unit is with the black epoxy heater, took pics, did not need to replace. Op test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG535S0LS0
Near Parma Heights, Ohio 44130
Gabriel P
Job Details:
06/30/2022
"Customer had too much pan underneath,interfering with ignitor correct issue opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Parma, Ohio 44134
Marie V
Job Details:
06/30/2022
Cc that unit is not cooling. Confirmed. Took temps fresh food at 50* and freezer at 15*. Found evaporator not defrosting. Found defrost thermostat showing open. Unit will need harness wire. Office will contact once they have eta on the part. ; ordrng 1 W11581973 (Harness wire)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Strongsville, Ohio 44149
Marie V
Job Details:
06/30/2022
Cust explain that the floor was installed after the appliance. They have to call someone to come and take the floor in front on unit in order to replace heater. Unit cant be removed right now. Cust will call us back.; saved tckt
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Strongsville, Ohio 44149
Marie V
Job Details:
06/30/2022
Heater at this unit is with the black epoxy heater, took pics, did not need to replace. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Olmsted Falls, Ohio 44138
Marie V
Job Details:
06/30/2022
Cc that both section arent cooling. Confirmed. Both sections at Room temperature. Found compressor not running. Start device not operating. Replaced from T/S. Cleaned up condenser. Op test ok ; used 1 8201786 (STARTER) from stock
We serviced a
KITCHENAID DISHWASHER
Model KUDT03FTSS0
Near Aurora, Ohio 44202
Corina H
Job Details:
06/30/2022
CC that the unit is leaking on the left side. Confirmed. The floors are water damaged took pictures. Found the solenoid is cracked. Will need a new valve. Went to turn the water off under the sink and the shut off is leaking. Took pic and advised cust to have the shut off replaced by a plumber. ; ordrng 1 WPW10158389 (Valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT313CZLZ00
Near Cleveland, Ohio 44110
Brian M
Job Details:
06/30/2022
"Recovered refrigerant Installed compressor Pressure tested with nitro 150 psi no changes Ran 30 inch vac for 20 min Watched no change Recharged with 41g of r600 OP Test Ok Advised to watch for 48 hours ; used 1 L13000619 (3/16 .079), and 2 W11401417 (4/2) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Westlake, Ohio 44145
Angel
Job Details:
06/30/2022
Replaced heater ran a test cycle to make sure all functions work and theres no leaks. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVW7232HC0
Near Grafton, Ohio 44044
David R
Job Details:
06/30/2022
"Replaced both hinges, lid, latch, UI. Ran diagnostics, lid closing and locking properly. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Mentor, Ohio 44060
Jason N
Job Details:
06/30/2022
Finished sealed system repair. Pulled vacuum on system to 29 in/hg. Recharged system with 56g of r600a. Good heat on condenser. Unit starting to cool. Op test good.
We serviced a
KENMORE OTR MICROWAVE
Model 790.8037331
Near Geneva, Ohio 44041
Dan
Job Details:
06/30/2022
"Installed new keypad , op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS973CIDM00
Near Strongsville, Ohio 44149
David R
Job Details:
06/30/2022
"Cc unit when closing door, will crackle all over. Found unit will rock back and forth when opening and closing door causing vibration noise from cabinet. Put leveling legs down. Adjusted door to be even. Good. No noise. Op Test Ok."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Kirtland, Ohio 44094
Joe O
Job Details:
06/30/2022
Installed element. Tested. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Novelty, Ohio 44072
Brian M
Job Details:
06/30/2022
Recovered refrigerant Installed compressor and evap Pressure tested with nitro 150 psi no changes Ran 30 inch vac for 20 min Watched no change Recharged with 5.5oz r134a Pressure sitting at 0 normal frost pattern OP Test Ok
We serviced a
KENMORE REFRIGERATOR
Model 10655622500
Near Geneva, Ohio 44041
Dan
Job Details:
06/30/2022
"Installed new ice maker , op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Andover, Ohio 44003
Dan
Job Details:
06/30/2022
"Customer complaint that unit is not cooling, fresh food section temperature at 77 degrees, freezer section temperature at 74 degrees, evaporator fan is running, condenser fan is running, compressor is not running , applied 120vac to compressor, compressor did not start, unit needs new compressor, parts are out of stock so not scheduling return appointment ; ordrng 1 W11574734 (Compressor) and 1 W11504431 (Coupler) and 1 W11504415 (Coupler) and 1 W11506621 (Coupler) and 1 W11506635 (Coupler) and 1 W11109499 (Drier) and 1 W11504445 (Coupler) and 1 W11504447 (Coupler)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Willoughby Hills, Ohio 44094
Joe O
Job Details:
06/30/2022
Installed element. Tested. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JZ2
Near Painesville, Ohio 44077
Dan
Job Details:
06/30/2022
"Customer complaint that burners are too high, adjusted burners, op test good"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Mentor, Ohio 44060
Dan
Job Details:
06/30/2022
"Customer complaint that unit is not heating and making a grinding noise, started normal dry cycle, no grinding noises heard, found thermal cut off open, installed new thermal cut off kit, op test good ; used 1 279816 (CUTOFF) from stock"
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Westlake, Ohio 44145
Angel
Job Details:
06/30/2022
Cc that unit was not cooling properly. Verified and found that the back wall in the freezer section was frozen up. Removed evaporator cover and steamed out all frost and ice and found that the thermistor was out of place removed and installed where it should go and added a zip tie to keep in place reinstalled all parts and explained to customer issue and why it happened. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Brecksville, Ohio 44141
David R
Job Details:
06/30/2022
"Cc unit in spin loud noise. Ran diagnostics, no error codes. Ran diagnostics test, good, all components working. No noise in spin, all sounds normal. Put a load of 4 bath towels in, ran quick wash to get water into clothes. Stopped and ran a drain/ spin cycle. Ran entire cycle, normal sounds. Also moved dryer an inch away just in case unit is vibrating up again it. Customer down here as well. Heard no out of the ordinary noises."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Bedford, Ohio 44146
David R
Job Details:
06/30/2022
"Cc unit not starting up. Errors, long drain error, main control error and motor control error. Found when plugging in, control will light up and go right off. Unplugged components and unit will only come on and go off with motor plugged in. Unplugged motor and coming on correctly. Motor is shorting board. Ordering control, cap, motor and drain pump, needs updated shifter, harness if needed. ; ordrng 1 W10890624 (Motor) and 1 W10919003 (Pump) and 1 W10913953 (Shifter) and 1 W11428524 (Cap) and 1 W11170317 (Control) and 1 W11448788 (Harness)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Lakewood, Ohio 44107
Angel
Job Details:
06/30/2022
Replaced heater ran a test cycle to make sure it will not leak. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KUDG25SHBT1
Near Highland Heights, Ohio 44143
Joe O
Job Details:
06/30/2022
"Cc: leakingFound small amount of damage to lower door gasket. Ran test cycle. No leak found. Found build up from leaking on both sides under door. Needs door gasket, and lower door seal kitCustomer does not want to repair at this time ; ordrng 1 4172127 (seal kit) and 1 WP9743590 (gasket), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF730PAYB4
Near Parma, Ohio 44129
Gabriel P
Job Details:
06/30/2022
Found arm dirty and filter clogged explain how to use unit and what to clean it with also ran diagnostic auto test it pass opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW00
Near Cleveland, Ohio 44109
Gabriel P
Job Details:
06/30/2022
"Found fan not running its getting proper voltage replace t/s opt test ok ; used 1 WP2315539 (MOTOR-EVAP), 1 SENIORDISCOUNT (senior discount), and 1 WP487576 (NYLON SHIMMING WASHER) from stock"
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Highland Heights, Ohio 44143
Jason N
Job Details:
06/30/2022
Cc clothing stuck under agitator Customer stated a pillow case was stuck under the agitator. Replaced agitator using customer supplied pre Id part. Ran auto test and calibration. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Broadview Heights, Ohio 44147
David R
Job Details:
06/30/2022
"Cc unit hard to pull out, was leaking but customer tightened water line in back. Unit hard to move because leveling legs are up, put down, showed customer how to put up and down and also in owners manual if needed. Unit good. Op Test Ok."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHF2366PF3
Near Chagrin Falls, Ohio 44023
Brian M
Job Details:
06/30/2022
Cc no ice Found bin to have ice in it Found cubes in mold and twisted out when testing No issue found at this time
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Cleveland, Ohio 44120
Manny
Job Details:
06/30/2022
"Replaced diverter inlet, ran test cycle and in the initial burst of water came out of the breather hole on diverter, checked house pressure and at 110psi re ran diagnostics cycle and no leaks, spoke to BJ he stated that the pressure is a little high but the dishwasher should handle up to 120psi he said that could have been air in the line and causing a burst of water, ran normal cycle no leaks, advise customer to keep an eye on the unit and if he sees it leaking to give us a call."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Cleveland, Ohio 44120
Manny
Job Details:
06/30/2022
"Customer not home she stated that she send us a message that she wasnt going to be here until 11, arrived again at 12:06pm waited 10 mins she still not here, called her she said shes almost here. Spoke to Mp and she called us and she told mp Im pulling in and hung up, Cc unit not washing properly, stated she doesnt know how to properly use her new unit if I can explain her how to use it properly, found drain hose on the floor elevated hose, opt test ok explain customer how to use the unit and what each setting does, unit is working as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHV00
Near Lakewood, Ohio 44107
Angel
Job Details:
06/30/2022
Cc that unit is not cooling properly. Verified temps and RC was at 42* and FC was at 70*. Noticed that it was working on both section for a moment and than it started working normally. Compressor was still running and fans so I Called BJ to help me diagnose unit and we ran step 40 and valve was opening and closing as should and it was working one section at at time. Noticed that freon was starting to come in on freezer section but would stay only at capillary line not the whole evaporator. So we ran step 39 as well to check the wattage on compressor and it was running at 150watts indicating theres no loss of freon so BJ and i agreed to replaced main control board. Office to reschedule part out of stock; ordrng 1 W11533212 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Willoughby Hills, Ohio 44092
Joe O
Job Details:
06/30/2022
"Cc: frost build up in freezer, not cooling ff sectionFound shims missing from center hinge not allowing for the doors to shut properly. Found vents plugged from warm air flowing into unit. Needs shims; ordrng 2 WP2183852 (shim)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Parma, Ohio 44129
Gabriel P
Job Details:
06/30/2022
Ran diagnostic check all switches it pass check doors are good customer show a video of alarm not wanting to go off when doors are close and it seems to happen intermittent but is not happening in front of me 7734009233 unit has broken wire inside cabinet is deem not repairable
We serviced a
MAYTAG REFRIGERATOR
Model MRT711BZDM00
Near Bratenahl, Ohio 44108
Jason N
Job Details:
06/30/2022
"Cc unit ice maker overflowed and caused damage to flooringCustomer stated the ice maker in the freezer cover flowed causing water to pool in refrigerator section as well as soak into the wood flooring below the unit and cause it to buckle upwards. Found ice container a solid block of ice, evidence of continued water flow from icemaker. Turned water on to unit, ran manual ice maker test, unit indexed but did not fill with water. Contacts in ice maker or inlet valve coil are burnt out. Units need ice maker and inlet water valve. Snapped pics of floor under unit and ice container for documentation. ; ordrng 1 WP2315576 (Inlet valve) and 1 WPW10190965 (Icemaker)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJW00
Near Painesville, Ohio 44077
Dan
Job Details:
06/30/2022
"Recovered refrigerant, installed compressor brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 41g of r600, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 Tjaf1200 (Tube ext), 1 W10890087 (Coupler), 1 W10890099 (Coupler), and 1 W10890117 (Coupler) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM
Near Beachwood, Ohio 44122
Jason N
Job Details:
06/30/2022
"Cc unit not making ice Found ice maker stuck in mid cycle, customer had pulled off bail arm in his attempt to fix. Reinstalled bail arm, ice maker not indexing, ice jammed in mold. Cleared ice from ice maker. Reinstalled, ice maker finished cycle and filled mold with water. Advise customer to monitor ice production. Op test good."
We serviced a
WHIRLPOOL DRYER
Model WGD5010LW0
Near Independence, Ohio 44131
David R
Job Details:
06/30/2022
Replaced door panel. No other parts needed. Good. Op Test Ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Lakewood, Ohio 44107
Angel
Job Details:
06/30/2022
Replaced heater ran a test cycle made sure u it was functioning and not leaking. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW6400SW3
Near Pepper Pike, Ohio 44124
Jason N
Job Details:
06/30/2022
"Cc unit is loud when in spin Customer stated unit was recently repaired but is still noisy when in spin. Noticed tub bearings rumbling when spinning basket by hand. Ran manual spin test, definite bearing noise and basket wobble. Unit will need tub bearings and drive shaft replaced. Basket suspension is noticeably weak as well, will need suspension rods replaced. ; ordrng 1 W10820048 (Suspension) and 1 W10435302 (Bearing kit) and 1 W10820039 (Hub)"
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Olmsted Township, Ohio 44138
Marie V
Job Details:
06/30/2022
replaced heater, no leaks. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHV0
Near Shaker Heights, Ohio 44122
Jason N
Job Details:
06/30/2022
Cc unit controls not workingFound unit control lock turned on. Turned off control lock. Started normal cycle. All functions working properly. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Middleburg Heights, Ohio 44130
David R
Job Details:
06/30/2022
Cc unit not cooling after repair. Went to back of unit. Found top of drier had a small bubble. Put soap and water. Found leaking right from drier. Ordering drier to be replaced. Setting as 2 count. ; ordrng 3 W11109499 (Drier)s and 3 W11504445 (Coupler)s and 3 W11504447 (Coupler)s
We serviced a
WHIRLPOOL DRYER
Model WGD7590FW0
Near Cleveland, Ohio 44114
Angel
Job Details:
06/30/2022
Cc that unit takes more than one cycle to dry. Ran unit and since its gas i watched the flame if it was clicking on and off as should to see if the coils were working properly watched for about 20mins and it was good the only thing was that the vent since its a building it runs up the wall and has about 2 90 degrees elbows to route the vent went with maintenance to verify vent and has good airflow. Recommended customer to use timed dry if shes using mixed loads or bulky loads for proper drying can not find issue with unit. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Chagrin Falls, Ohio 44023
Brian M
Job Details:
06/30/2022
Recovered refrigerant Installed compressor and evap Pressure tested with nitro 150 psi no changes Ran 30 inch vac for 20 min Watched no change Recharged with 5oz r134a Pressure sitting at 15 normal frost pattern OP Test Ok
We serviced a
MAYTAG DISHWASHER
Model MDB4709PAM3
Near Streetsboro, Ohio 44241
Corina H
Job Details:
06/30/2022
"CC that the unit is not heating. Ran diag 10-1 dispenser 7-1 no heat. Ran a calibration. Control sending power from the control 120 volts. Heater is open. Will need a new heater. ; ordrng 1 W10518394 (Heater), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Cleveland, Ohio 44104
Manny
Job Details:
06/30/2022
"Cc unit not washing it would start filling then would stop and leave clothes soaked, found drain hose on the floor, elevated drain hose and ran diagnostics found code F8E1 for long fill no fill, while unit was filling touch the fill hose and both are hot, trace the pipes and they are both hooked to the water heater no cold water getting to the unit, advise customer to have a plumber switch one of the lines to cold water. Unit is working as designed but not getting cold water. Opt test ok."
We serviced a
GE OTR MICROWAVE
Model JVM313160DF4BB
Near Parma, Ohio 44130
Gabriel P
Job Details:
06/30/2022
Diagnose appliance with bj we found a service bulletin for this issue ordering put unit back together ; ordrng 1 WB56X32788 (Door) and 1 WB06X10610 (Latch holder) and 1 WB03X10348 (Lever) and 2 WB24X10204 (Switch micro)s and 1 WB24X10205 (Switch monitor) and 1 WB24X10146 (Stand on)
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Cleveland, Ohio 44113
Angel
Job Details:
06/30/2022
Cc that unit got stock on the rinse. Confirmed light was flashing on rinse. Ran diagnostics and found an F7E1 error code Basket speed fault tested the shifter in diagnostics and was functioning but unit would not agitate. Looked underneath and everything looked good so i replaced capacitor with a surplus part i had tested unit and started functioning as should ran a calibration and auto test and passed. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Avon Lake, Ohio 44012
Angel
Job Details:
06/30/2022
Cc that unit is leaking a lot of water. Ran unit and could not see any leaks put unit into a drain and saw water on floor but not coming from unit filled washer again to try to see again where it was leaking from and the unit is not leaking leak is coming from pipe on floor looks like they have a drain pipe in wall or floor backed up or cracked customer will need a plumber also took a video for customer to see themselves. Unit working as designed. Opt test ok.
