Service History 757

We serviced a
KUDI01ILBS6 KITCHENAID
Model DISHWASHER
Near Shaker Heights, OH 44122
Jeff M
Job Details: 09/28/2017
, I found one of the relays stuck closed caused the porch or internally catch on fire estimate only customer will buy a new one
We serviced a
WTW4800BQ1 WHIRLPOOL
Model WASHER
Near Lorain, OH 44052
Paul H.
Job Details: 09/28/2017
Ran diagnostics, f8e1 no fill long fill, cleared and ran auto test, cold does not seem to supply water, verified, found inline valve off, turned supply on, tested, op test ok.; Job Cmpltd,
We serviced a
110.79422801 KENMORE
Model DRYER
Near Lorain, OH 44052
Paul H.
Job Details: 09/28/2017
Heat is cycling on and off appropriately, customer stated vent was recently cleaned, recommended it be done with a brush versus a vacuum, also found water beading on lint trap, advised cleaning it as well, unit seems fine otherwise;
We serviced a
WHIRLPOOL REFRIGERATOR
Model BB20VE
Near Solon, OH 44139
Robert A.
Job Details: 09/28/2017
Cust replaced i/m and it did not work, removed i/m ohmed harness, reinstalled cycled i/m, nor getting water, needs valve; ordrng 1 W10833899 (VALVE91.54), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
WHIRLPOOL REFRIGERATOR
Model GZ25FSRXYY2
Near Avon Lake, OH 44012
Tim G.
Job Details: 09/28/2017
We serviced a
KUDS35FXSSA KITCHENAID
Model DISHWASHER
Near Willoughby, OH 44094
Benjamin B.
Job Details: 09/28/2017
Missing parts had to use from ts. Installed kit op test ok; used 1 W10712394 (ADJUSTER (SET OF 2)) from stock, Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Avon, OH 44011
Brian B
Job Details: 09/28/2017
Lowes wants an operational check. Hooked up to testing station. Ran diag, fault code for off balance load. Cleared code. Ran calibration and auto test and drain and spin. Optest ok..; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB855DC2
Near Avon, OH 44011
Brian B
Job Details: 09/28/2017
CC of loud noise in spin... ran diag... no codes... ran high spin and high agitate.. all sounds are normal.. optest ok.; Job Cmpltd,
We serviced a
KSC24C8EYY02 KITCHENAID
Model REFRIGERATOR
Near Beachwood, OH 44122
Corina B
Job Details: 09/28/2017
CC that the ff is not cooling. Ff 46 fz 4 removed FF evap cover. Found i forgot to plug the evap fan in
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM04
Near Avon, OH 44011
Brian B
Job Details: 09/28/2017
CC that freezer door not closing. Realigned and adjusted freezer door. No damage to door. ; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC2
Near Avon, OH 44011
Brian B
Job Details: 09/28/2017
Lowes wants operational check. Hooked up to testing station. Ran diag, no codes.. ran calibration, auto test, and drain and spin.. all functions normal. Optest ok. Machine missing drain hose. Office to order, no return visit.; ordrng 1 W10826733 (DRAIN HOSE),
We serviced a
MHWE201YW00 WHIRLPOOL
Model WASHER
Near Westlake, OH 44145
Dan H
Job Details: 09/28/2017
Installed new boot, op test good
We serviced a
WHIRLPOOL RANGE
Model WOS51ES4EB00
Near Parma Heights, OH 44130
Tim G.
Job Details: 09/28/2017
complaint that the blower is making abnormal sounds. Checked and verified complaint and pulled unit from wall and replaced the blower. Customer also stated that the unit is not secured to the wall. Tech looked at install and determined that the customer would need a contractor to properly install the unit. ; Job Cmpltd,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRU17G4JW21
Near Moreland Hills, OH 44022
Robert A.
Job Details: 09/28/2017
Found unit not running, control at max, found 1 wire not connected to t stat, connected, fan and comp running, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFC0
Near Aurora, OH 44202
Robert A.
Job Details: 09/28/2017
Checked disp, ran diagnostic cycle, detergent pump working, watched cycle, good, talked w/cust, unit working as designed, op test ok; Job Cmpltd,
We serviced a
AMANA DISHWASHER
Model ADB1300AFW0
Near University Heights, OH 44118
Tim G.
Job Details: 09/28/2017
Complaint that the middle spray arm keeps falling off. Checked and found the bearing clip broken causing the issue unit needs spray arm. ; ordrng 1 WPW10317197 (arm-spray), schdld next appmnt for 10/5 THU !,
We serviced a
NTW4516FW1 AMANA
Model WASHER
Near Ashtabula, OH 44004
Jeff M
Job Details: 09/28/2017
Customer was improperly used in the wash machine I gave them the full rundown from soap to proper balancing the cycle to how much to fill the washer with how to properly sort his clothes out. Unit op tested good ; Job Cmpltd,
We serviced a
MRT118FFFH01 MAYTAG
Model REFRIGERATOR
Near Parma, OH 44134
Jeff M
Job Details: 09/28/2017
Installed new part unit op tested good. Nameplate never arrived customer can install; ordrng 1 WPW10612925 (NAMEPLATE),
We serviced a
MVWC416FW0 MAYTAG
Model WASHER
Near Maple Heights, OH 44137
Jeff M
Job Details: 09/28/2017
Customer is using too much soap. I explained to her she only needs roughly 2 tablespoons of soap for the wash unit tested good. She is also used to her old wash machine that is 30 years old; Job Cmpltd,
We serviced a
JFC2089HTB3 JENN-AIR
Model REFRIGERATOR
Near Bay Village, OH 44140
Dan H
Job Details: 09/28/2017
Ice maker is different than original ice maker, new one has different harness and cover, need to order harness and cover; ordrng 1 WPD7813010 (harns-wire) and 1 WPW10289690 (cover-frnt), schdld next appmnt for 10/5 THU
We serviced a
KOSE507EBS02 KITCHENAID
Model RANGE
Near Cleveland, OH 44112
Corina B
Job Details: 09/28/2017
CC that the clock does not keep time. Ran diag f9e0 Product not wired correctly. Removed oven with oven cart. Checked the voltage r/bl 240v, r/wh 120v, b/wh 120v w/copper 0v r/copper 120v bl/copper 120v, good. Heated oven, Will need a new control board. ; ordrng 1 WPW10777215 (cntrl-elec), schdld next appmnt for 10/5 THU
We serviced a
WRT311FZDT WHIRLPOOL
Model REFRIGERATOR
Near Brooklyn, OH 44144
Jeff M
Job Details: 09/28/2017
Temperatures in the freezer was -6 temperatures in the fridge was 38° unit tested good; Job Cmpltd,
We serviced a
WRT311FZDT WHIRLPOOL
Model REFRIGERATOR
Near Brooklyn, OH 44144
Jeff M
Job Details: 09/28/2017
Temperatures in the freezer was -6 temperatures in the fridge was 38° unit tested good; Job Cmpltd,
We serviced a
RTD4516FW0 ROPER
Model DRYER
Near Lorain, OH 44055
Paul H.
Job Details: 09/28/2017
CC that plugging in trips breaker, checked hot on plug to ground, short, traced wiring, found heat circuit lead had chaffed on heater duct and shorted to ground, cut back and repaired, tested by plugging in and started a cycle, op test ok. Customer has foil type venting, recommended replacement with semi rigid at least.; Job Cmpltd,
We serviced a
KMHS120EBS1 KITCHENAID
Model MICROWAVE
Near Cleveland, OH 44112
Corina B
Job Details: 09/28/2017
CC that the start does not always work. Replaced the door switches from the t/s. Optest ok.; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd
We serviced a
PFSS6PKWASS GE
Model REFRIGERATOR
Near Munson Township, OH 44024
Dan H
Job Details: 09/28/2017
Installed ice maker op test ok.; Job Cmpltd
We serviced a
MVWB835DW1 MAYTAG
Model WASHER
Near Bedford, OH 44146
Jeff M
Job Details: 09/28/2017
Main control LED lights is not on but it is receiving power at the main control needs a new main control and user interface; ordrng 1 W10861510 (UI) and 1 W11024149 (CONTROL),
We serviced a
MAV208DAWW WHIRLPOOL
Model WASHER
Near Olmsted Township, OH 44138
Paul H.
Job Details: 09/28/2017
Timer had stopped on rinse, appears to have a "dead spot", once manually advanced continues however, timer motor is very noisy, unit needs a timer; ordrng 1 WP21002232 (timer),
We serviced a
WRF989SDAM00 WHIRLPOOL
Model REFRIGERATOR
Near Grafton, OH 44044
Paul H.
Job Details: 09/28/2017
CC FC not cooling, ran test 4 on grounds that issue could be sealed system, each compartment cools down and has a proper frost pattern developing, issue is not sealed system related, FC thermistor has failed, needs replaced; ordrng 1 W10316760 (thermistor 51.63),
We serviced a
WRT111SFDM03 WHIRLPOOL
Model REFRIGERATOR
Near Carlisle Township, OH 44050
Paul H.
Job Details: 09/28/2017
FC door appears to droop from left to right, causing liner on door to rub on liner of cabinet, hinges and level all seem fine, unit appears squared, is screwed in anyway, a cam washer under door should do the trick, swapped thinner washer for a thicker one, no joy, need another washer, ordering two just in case; ordrng 2 WP487576 (washer)
We serviced a
WRF535SMBM00 WHIRLPOOL
Model REFRIGERATOR
Near North Olmsted, OH 44070
Paul H.
Job Details: 09/28/2017
, Mullion was indeed open, replaced, also found connector under hinge cover was wired wrong, corrected, 120 getting to a good mullion now, issue should be resolved.; Job Cmpltd,
We serviced a
MVWX655DW1 WHIRLPOOL
Model WASHER
Near Amherst, OH 44001
Paul H.
Job Details: 09/28/2017
Not powering up, tried entering diagnostics, would not enter, verified source, good, checked service LED on board, not lit, verified power going into board, good, needs board; ordrng 1 W11116592 (CNTRL ELEC)
We serviced a
JGB750EEF2ES GE
Model RANGE
Near Amherst, OH 44001
Paul H.
Job Details: 09/28/2017
Replaced main control, started a convection bake, meanwhile, found big missing piece of laminate, glued on with high temp adhesive, took pictures, showed customer, op test ok; Job Cmpltd,
We serviced a
WTW7300DW0 WHIRLPOOL
Model WASHER
Near Lorain, OH 44055
Paul H.
Job Details: 09/28/2017
Ran diagnostics, f2e1 stuck key, based on previous work done, and customer description, unit appears to be pausing itself, ordering UI, ordering cabinet for rust issue; ordrng 1 W10676680 (cabinet) and 1 W10861507 (console),
We serviced a
ED5FHEXMT00 WHIRLPOOL
Model REFRIGERATOR
Near South Euclid, OH 44121
Chad P.
Job Details: 09/28/2017
Installed upper and lower cam. Op test ok. ; Job Cmpltd
We serviced a
ED5FHEXMT00 WHIRLPOOL
Model REFRIGERATOR
Near South Euclid, OH 44121
Chad P.
Job Details: 09/28/2017
Installed upper and lower cam. Op test ok. ; Job Cmpltd
We serviced a
MFI2269VEM10 MAYTAG
Model REFRIGERATOR
Near Roaming Shores, OH 44085
Benjamin B.
Job Details: 09/28/2017
Found unit to have a possible leak replaced filter drier with die op test ok.; used 1 WPW10143759 (DRIER) from stock, Job Cmpltd
We serviced a
KBFO42FTX00 KITCHENAID
Model REFRIGERATOR
Near Avon Lake, OH 44012
Dan H
Job Details: 09/28/2017
Customer complaint of frost build up in freezer section, found bottom of freezer section door gasket not sealing adjusted door gasket, op test good ; Job Cmpltd
We serviced a
KDTM404ESS1 KITCHENAID
Model DISHWASHER
Near Willowick, OH 44095
Jeff M
Job Details: 09/28/2017
Reinstall the lower spray arm unit op tested good ; Job Cmpltd
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDH2
Near Avon, OH 44011
Brian B
Job Details: 09/28/2017
Soap dispenser broken.. replaced from t/s.. ran test cycle.. optest ok.; used 1 W10861000 (DISPENSER-DISHWASHER) from stock, Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KDFE140DWH3
Near Brook Park, OH 44142
Tim G.
Job Details: 09/28/2017
Complaint that the unit will not turn on. Checked and found no response from the control panel. Checked the pigtail connection and found good. Checked the outlet and found a open hot. Customer to contact a electrician. Tested unit at a different outlet, op test good. ; Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MGDC215EW2
Near Parma, OH 44134
Tim G.
Job Details: 09/28/2017
Complaint that the unit takes a long time to dry. Checked the airflow outside and found a nest in the vent. Tested unit withoot venting attached and found good op. Customer to have venting cleaned. ; Job Cmpltd,
We serviced a
WRF993FIFM00 WHIRLPOOL
Model REFRIGERATOR
Near Edgewood, OH 44004
Benjamin B.
Job Details: 09/28/2017
Fresh food 35 freezer -2Tj from wpl techline thermistor open Found broken wire repaired op test ok; Job Cmpltd
We serviced a
MDB4949SDM0 MAYTAG
Model DISHWASHER
Near Richmond Heights, OH 44143
Corina B
Job Details: 09/28/2017
CC that the dw does nothing. Found the control lock was on. Advised cust on how to turn on and off. Optest ok
We serviced a
WED4815EW1 WHIRLPOOL
Model DRYER
Near Cleveland, OH 44115
Dan H
Job Details: 09/28/2017
Customer complaint that rear drum seal came off and now unit is loud, no damage to rear seal, reinstalled seal, no noise now, op test good ; Job Cmpltd
We serviced a
WHIRLPOOL DISHWASHER
Model GU2200XTSB2
Near Streetsboro, OH 44241
Robert A.
Job Details: 09/28/2017
Cc leakingUnit leaning forward, corrected, ran diagnostics, no codes, watched cycle, found supply line leaning at valve, valve leaking from top, needs valve; ordrng 1 WPW10158389 (VALVE), schdld next appmnt for 10/6 FRI !,
We serviced a
GTS18KBMBRBB GE
Model REFRIGERATOR
Near Cleveland, OH 44104
Dan H
Job Details: 09/28/2017
Customer complaint that unit is leaking water, found evaporator drain tube clogged, steamed out evaporator drain tube, op test good ; Job Cmpltd,
We serviced a
WRT311FZDB00 WHIRLPOOL
Model REFRIGERATOR
Near Edgewood, OH 44004
Benjamin B.
Job Details: 09/28/2017
Found air leak between liner and cabinet repaired with silcone op test ok.; Job Cmpltd
Near Avon, OH 44011
Brian B
Job Details: 09/28/2017
MAYTAG WASHER Found tub bearing make a lot of noise and leaking. Replaced bearing kit and tested. No leaks and spins ok. Optest ok.; used 1 W10435302 (BEARING) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL MICRO OVEN
Model WMH32519FB0
Near Burton, OH 44021
Robert A.
Job Details: 09/28/2017
Installed control and light, tested op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near Burton, OH 44021
Robert A.
Job Details: 09/28/2017
Ran diagnostics no water, turned water on, ran recal cycle, good, ran drain and spin, good, started normal wash, unit filled and adj, ran rinse and spin, good, op test ok; Job Cmpltd,
We serviced a
DU1345XTVQ0 WHIRLPOOL
Model DISHWASHER
Near Euclid, OH 44132
Corina B
Job Details: 09/28/2017
CC that the lt side of the dw is leaking. Ran a normal cycle, removed the front oanel. Found the water is coming over the lip of the door. Cust has a baseboard in front of the dw. 2 of the screws are stripped and can not removed the baseboard. Cust will have to uninstall the baseboard. Rs per cust req; schdld next appmnt for 10/12 THU
We serviced a
MMV4205FZ0 MAYTAG
Model MICRO OVEN
Near Geneva, OH 44041
Benjamin B.
Job Details: 09/28/2017
Found door switch stuck open replaced same op test ok.; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd
We serviced a
MVWB835DW0 MAYTAG
Model WASHER
Near Cleveland Heights, OH 44121
Corina B
Job Details: 09/28/2017
When removing the rotor, found the head of the screw is in the gearcase. Will need a new gearcase. Called GS to order part. ; ordrng 1 W10811956 (gearcase), schdld next appmnt for 10/17 TUE
We serviced a
FFGS3025PWE FRIGIDAIRE
Model RANGE
Near Perry, OH 44081
Dan H
Job Details: 09/28/2017
Customer complaint that unit increases 50 degrees over set temperature after a while, started bake for 350 degrees, after 20 -25 minutes preheat time temperature at 347 degrees, increased temperature to 400 degrees, oven temperature at 400 degrees, unable to duplicate the problem, unit is operating as designed, problem customer describes sounds like a control issue, qouted customer for control and oven temperature sensor replacement, customer does not want repair at this time
We serviced a
KRFF507ESS01 KITCHENAID
Model REFRIGERATOR
Near Painesville, OH 44077
Dan H
Job Details: 09/28/2017
Customer complaint of frost build up in freezer section, found top left side of freezer section door gasket not sealing, used heat to expand gasket and petroleum jelly to help stick, op test good ; Job Cmpltd
Near Mantua Township, OH 44255
Tim G.
Job Details: 09/27/2017
MAYTAG DRYER Complaint that the unit is burning clothing when the clothing passes the heat duct. Checked unit and found a stored F4E3 restricted airflow. Customers king size blankets have the markings of the grate. Checked the unit over and found nothing that could c
We serviced a
GHW9150PW1 WHIRLPOOL
Model WASHER
Near Beachwood, OH 44122
Corina B
Job Details: 09/27/2017
CC that fault code f11 flashes. Checked the wires to the control and the ui, good. Ran diag ran a normal cylce could not dulpicate the problem. optest ok.; Job Cmpltd
We serviced a
WHIRLPOOL RANGE GAS
Model WEG745H0FS0
Near Brecksville, OH 44141
Tim G.
Job Details: 09/27/2017
Installed power cord, op tets good. ; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model MDBH955AWS
Near Aurora, OH 44202
Tim G.
Job Details: 09/27/2017
Checked unit and found the control panel not responding. Checked and found power to the unit and at the control. Found the control panel shorted and the door latch broken. Unit needs both. ; ordrng 1 6-920244 (cntrl-elec) and 1 WPW10130695 (latch), schdld next appmnt for 10/4 WED !,
We serviced a
KITCHENAID COMPACTOR
Model KUCS03FTSS3
Near Broadview Heights, OH 44147
Tim G.
Job Details: 09/27/2017
Complaint that the unit will not turn on. Checked power at the outlet and found 120vac. Checked all switches and found good.. checked the power cord and found to have a break in the line wire. Found break unrepairable. Unit needs harness. ; ordrng 1 W10279448 (harns-wire), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Cllctd $172.80 CC Ref # 843213732, schdld next appmnt for 10/4 WED !,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF992FIFH00
Near North Royalton, OH 44133
Tim G.
Job Details: 09/27/2017
Complaint that the middle shelf ss trim fell right off. Found the trim free of shelf and glue still on shelf. Ordering new shelf and no return visit is needed. ; ordrng 1 W10891592 (GLASS SHELF),
We serviced a
WHIRLPOOL DISHWASHER/B-IN
Model KUDS30IXSS1
Near Westlake, OH 44145
Brian B
Job Details: 09/27/2017
Found dispenser leaking inside door. Bracket and screw rusted. Will need new disp, bracket and screws. Office to order.; ordrng 1 WPW10177098 (SCREW) and 1 WPW10195175 (DISPENSER) and 6 WPW10462232 (BRACKET)s, schdld next appmnt for 10/5 THU !,
We serviced a
WHIRLPOOL RANGE
Model WEE730H0DS0
Near Cleveland, OH 44113
Brian B
Job Details: 09/27/2017
Removed top. Replaced fan motor and harness. Tested oven.. optest ok.; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DBL5
Near Avon Lake, OH 44012
Brian B
Job Details: 09/27/2017
Found machine leaning forward causing top rack to roll out. Lowered rear wheels to level machine. Ran test cycle. Op test ok.; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near LaGrange, OH 44050
Brian B
Job Details: 09/27/2017
Found two broken rack adjusters. Office to order parts. Customer can install. No return visit.; ordrng 2 WPW10671907 (RACK ADJUSTERS)s, job compltd
We serviced a
MVWB835DW1 MAYTAG
Model WASHER
Near North Ridgeville, OH 44039
Paul H.
Job Details: 09/27/2017
CC running a comforter will take forever, ran diagnostics, f0e5 off balance load, f9e2 water ring detected, f7e8 motor stator over temp, f0e3 over load, cleared and ran auto test, everytime I've encountered f0e3 it has been an issue with the main control, it has been something I see with the complaint on this unit, and control is the only commonality between fault, auto test proved no friction or drag on drive, ordering main control; ordrng 1 W11024149 (CNTRL-ELEC)
We serviced a
WRB322DMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Westlake, OH 44145
Paul H.
Job Details: 09/27/2017
Screw (trim/cover) for side handle is not installed on had the head break off, customer was sent wrong replacement, ordering correct one, will need hemostats to complete repair; ordrng 1 WP12246610 (plug-hndle),
We serviced a
WRF992FIFM00 WHIRLPOOL
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Paul H.
Job Details: 09/27/2017
Only a couple of batches of ice in a day, temps are good, installed filter and purged, pressure and supply are good, IM cycles fine when manually cycled, not harvesting as it should, IM thermistor seems faulty, need IM, will have to be x-parted; ordrng 1 W10898228 (ICE MAKER),
We serviced a
KSRG25FVMS05 WHIRLPOOL
Model REFRIGERATOR
Near Avon, OH 44011
Paul H.
Job Details: 09/27/2017
Evacuated system, replaced compressor and drier, pulled to a 30" vacuum for 15 minutes, held, charged system with 5.0 oz of R-134A, pressure good, sealed system, also john guess on front of unit had a loose connection, corrected;
We serviced a
WRF560SEYM05 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44105
Dan H
Job Details: 09/27/2017
Installed new control and user interface, op test good ; Job Cmpltd
We serviced a
MGT8775XS02 WHIRLPOOL
Model RANGE
Near North Ridgeville, OH 44039
Paul H.
Job Details: 09/27/2017
Upper oven not baking, found bake igniter for upper oven open, replaced igniter from t/s, tested by preheating upper oven, op test ok.; used 1 12400035 (IGNITOR) from stock, Job Cmpltd,
We serviced a
WOC54EC0AS02 WHIRLPOOL
Model MICROWAVE
Near North Ridgeville, OH 44039
Paul H.
Job Details: 09/27/2017
Replaced main control, tested by using oven preheated, preheated fine, op test ok.; Job Cmpltd,
We serviced a
MVWC200XW2 WHIRLPOOL
Model WASHER
Near Mentor, OH 44060
Jeff M
Job Details: 09/27/2017
The suspension is very weak the inner drum bounces a lot needs new suspension kit estimate only; ordrng 1 W10780048 (SUSPENSION),
We serviced a
A712 MAYTAG
Model WASHER
Near Brecksville, OH 44141
Chad P.
Job Details: 09/27/2017
, Arrived to find units trans has lost seal since last time tech was there. Will need trans replaced. Advised cust it is no longer worth repairing. They will be replacing the washer. Office to please refund cust for charges on the washer other
We serviced a
KDTE704DSS0 KITCHENAID
Model DISHWASHER
Near Shaker Heights, OH 44122
Corina B
Job Details: 09/27/2017
CC that the unit will not turn on. Removed front panel checked voltages 120 v to the control. Checked the drain wires to the drain pump no voltage. Will need a new drain pump and control. Cust does not want to repair
We serviced a
LFFU14F5HWD FRIGIDAIRE
Model FREEZER
Near Cleveland, OH 44120
Corina B
Job Details: 09/27/2017
CC that the unit is not cooling. Fz 78. Unit is plugged in. Lights and control light up. Have 120 volts. Removed control, plugged control back in started working. Only the up arrow works. Will need a new control. Called GS to order part. ; ordrng 1 297370600 (control-electronic), schdld next appmnt for 10/4 WED
We serviced a
KDTM354DSS4 DISHWASHER
Model KITCHENAID
Near Warrensville Heights, OH 44122
Corina B
Job Details: 09/27/2017
CC that there is a strong odor in the tub. Open the door can can smell an odor. Ran a cycle with 4 cups in the top rack spray arms are spraying properly. Let the d/w run for a bit. Raised the drain hose under the sink. Can not tell where the smell is coming from. ; Job Cmpltd
We serviced a
NTW4516FW1 AMANA
Model WASHER
Near Garfield Heights, OH 44105
Dan H
Job Details: 09/27/2017
Installed new gearcase and pulley, op test good ; Job Cmpltd
We serviced a
MFX2676FRZ00 MAYTAG
Model REFRIGERATOR
Near Parma, OH 44129
Dan H
Job Details: 09/27/2017
, Customer chiseled ice off of fresh food section evaporator and broke evaporator, customer installed new fresh food section evaporator and evaporator fan and recharged unit from suction line through bullet piercing valve, unit will need new fresh food section evaporator and compressor at the very least, advised customer to contact whirlpool about possible warranty coverage; Job Cmpltd
We serviced a
SDE305DAYW WHIRLPOOL
Model DRYER
Near Cleveland, OH 44118
Jeff M
Job Details: 09/27/2017
The unit is working properly I filled the dryer let it run for a half an hour unit tested good if the machine is overheating the customers overloading the unit; Job Cmpltd,
We serviced a
EI30GF45QSB ELECTROLUX
Model RANGE
Near Cleveland Heights, OH 44106
Jeff M
Job Details: 09/27/2017
, I try to duplicate the issue is the customer was having I was unable to do so I preheated the oven to 350° unit tested good. I also tested the broiler multiple times tested good; Job Cmpltd,
We serviced a
PFSS6PKXGSS GE
Model REFRIGERATOR
Near Euclid, OH 44117
Jeff M
Job Details: 09/27/2017
The units ice bucket is binding up with no ice inside the bin the unit needs new ice bin customer can install; ordrng 1 WR29X10105 (asm tray ice-bucket),
We serviced a
MBF2258XEW6 MAYTAG
Model REFRIGERATOR
Near Euclid, OH 44123
Jeff M
Job Details: 09/27/2017
The unit had A little bit of frost buildup around the light switch and explain to the customer because of the high humidity and being in and out of the freezer causes ice to build up around that switch. Also the center slide for the deli drawer is broken customer can install; ordrng 1 WPW10671238 (RAIL),
We serviced a
FFHS2322MBLA FRIGIDAIRE
Model REFRIGERATOR
Near Cleveland, OH 44119
Jeff M
Job Details: 09/27/2017
I found this chute door broken. Having the door seal properly will remedy all the issues; ordrng 1 241688401 (door assy-ice chut) and 1 241688501 (door center) and 1 241688701 (door seal),
We serviced a
MBF1953YEW2 WHIRLPOOL
Model REFRIGERATOR
Near Parma, OH 44129
Chad P.
Job Details: 09/27/2017
Found duck bill failed. Installed drain tube kit and cleared line and ice. ; used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd,
We serviced a
CMV1100AAB WHIRLPOOL
Model MICROWAVE
Near Parma, OH 44129
Chad P.
Job Details: 09/27/2017
Found switch bracket and primary interlock broken. Needs both replaced. Bracket is nla as is switch. Unit non repairable. ; ordrng 1 58001077 (PRIMARY INTERLOCK) and 1 58001081 (BRACKET),
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWBM00
Near LaGrange, OH 44050
Brian B
Job Details: 09/27/2017
Found large gap on bottom of freezer door. Found liner warped on new door. Sent pic. Put original door back on and used steamer to form gasket. Gasket now sealing good. Optest ok.; Job Cmpltd,
We serviced a
MAYTAG REFRIGERATOR
Model M1TXEGMYW00
Near Parkman Township, OH 44062
Robert A.
Job Details: 09/27/2017
, Inspected parts, found evao crushed, need to reorder ,Installed evap fan motor and blade, good, checked pressure, added r134a, good, needs evap reordered; ordrng 1 WPW10314205 (EVAP), schdld next appmnt for 10/4 WED ! [***],
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Troy Township, OH 44234
Robert A.
Job Details: 09/27/2017
No mod tag, foil vent crushed behind unit, moved unit forward, ran unit, no heat, found unit recieving 120vac, needs 220vac, reset breaker 2x, ng, need an electrician to correct power issueCust has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.; Job Cmptd
We serviced a
WFW8640BW1 WHIRLPOOL
Model WASHER
Near Middleburg Heights, OH 44130
Chad P.
Job Details: 09/27/2017
Ran unit for several minutes with out unit leaking. After a while suds developed and started leaking out of the rear vent. Adjusted on soap usage and cleaning out unit. Op test ok. ; Job Cmpltd,
We serviced a
WRX735SDB WHIRLPOOL
Model REFRIGERATOR
Near Shaker Heights, OH 44120
Corina B
Job Details: 09/27/2017
Unit is wedged into the spot. Tried tilting the unit will not move. Took pics; Job Cmpltd
We serviced a
KECC604BBL00 WHIRLPOOL
Model COOK TOP
Near University Heights, OH 44118
Jeff M
Job Details: 09/27/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
WRT311FZDW00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland Heights, OH 44118
Jeff M
Job Details: 09/27/2017
I reinstalled the bottom panel unit tested good; Job Cmpltd,
We serviced a
MFF2258FEZ01 MAYTAG
Model REFRIGERATOR
Near Middleburg Heights, OH 44130
Chad P.
Job Details: 09/27/2017
Installed cover. Op test ok. ; Job Cmpltd
We serviced a
WRS571CIDM01 WHIRLPOOL
Model REFRIGERATOR
Near Middleburg Heights, OH 44130
Chad P.
Job Details: 09/27/2017
Found damper knocking loudly. Needs replaced. ; ordrng 1 W11164593 (DIFFUSER),
We serviced a
GH7208XRY4 WHIRLPOOL
Model MICROWAVE
Near Broadview Heights, OH 44147
Chad P.
Job Details: 09/27/2017
Installed mag and inverter. Unit is now heating. Trim wrong. Needs inner outer trim replace as they break when you seperate. ; ordrng 1 8206139 (door-inner) and 1 W10245708 (frame-door),
We serviced a
WRB322DMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44114
Chad P.
Job Details: 09/27/2017
Init not plugged in. Plugged unit in. It started. Advised to let run for 24 hrs. Unit did start to cool. ;
We serviced a
NTW4516FW1 AMANA
Model WASHER
Near Elyria, OH 44035
Paul H.
Job Details: 09/27/2017
Replaced pump assembly, had bobby pins in old pump that were not seen the last visit, ran auto test cycle, drains great, op test ok.;
We serviced a
WRS973CIDM00 WHIRLPOOL
Model REFRIGERATOR
Near Westlake, OH 44145
Dan H
Job Details: 09/27/2017
Customer complaint of ice build up on fresh food section evaporator and unit not cooling properly, fresh food section temperature at 48 degrees freezer section temperature at 9 degrees, found fresh food section evaporator thermistor not mount to fresh food section evaporator, corrected, op test good ; Job Cmpltd,