Service History 759

We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADW2
Near Lyndhurst, OH 44124
Robert A.
Job Details: 07/07/2017
Ran diognastics cold water code, temp after fill 90 deg, watched cycle diverter not finding position, wash mator making noise, needs sump asm; ordrng 1 WPW10671941 (SUMP ASM), schdld next appmnt for 7/10 MON !,
We serviced a
MGDC215EW2 MAYTAG
Model DRYER
Near Cleveland, OH 44105
Jeff M
Job Details: 07/07/2017
The vent kept falling off the back of the dryer I tighten the clamp unit tested good; Job Cmpltd,
We serviced a
AFI2539ERM01 AMANA
Model REFRIGERATOR
Near Amherst Township, OH 44001
Paul H.
Job Details: 07/07/2017
Replaced slides and brackets, tested, functioning properly; Job Cmpltd
We serviced a
NTW4516FW1 AMANA
Model WASHER
Near Lorain, OH 44052
Paul H.
Job Details: 07/07/2017
Installed new control, calibrated, ran test, op test ok; Job Cmpltd
We serviced a
MDB8959SBB1 MAYTAG
Model WASHER
Near Avon Lake, OH 44012
Paul H.
Job Details: 07/07/2017
Replaced control panel, tested, op test ok;
We serviced a
MVWB855DC MAYTAG
Model WASHER
Near Seven Hills, OH 44131
Jeff M
Job Details: 07/07/2017
Machine is not filling with water but in a test mode it will fill with water and mechanically everything works. control is not allowing it to cycle automatically needs a new control; ordrng 1 W10916649 (CONTROL)
We serviced a
MEDB755DW2 MAYTAG
Model DRYER
Near Parma, OH 44134
Jeff M
Job Details: 07/07/2017
was disassembling machine I found the rear bracket that holds the motor in place is broken do to the fan hitting the screws that I found inside the machine see pictures of the broken bracket and screws I found. unfortunately the rear bulkhead assembly will need to be ordered to finish the repair; ordrng 1 W11034908 (BULKHEAD)
We serviced a
ET1PHKXPT02 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44108
Jeff M
Job Details: 07/07/2017
The unit is not cooling properly I found that the compressor is drawing .84 A there's next to no frost pattern on the evaporator the start device is working properly the unit has a CFC leak
We serviced a
GSS30C6EYY03 WHIRLPOOL
Model REFRIGERATOR
Near Shaker Heights, OH 44122
Jeff M
Job Details: 07/07/2017
The door has dents and it C picture needs to be re-ordered; ordrng 1 LW10367500 (dor-fip ms)
We serviced a
KRFC704FBS00 WHIRLPOOL
Model REFRIGERATOR
Near Sheffield Lake, OH 44054
Paul H.
Job Details: 07/07/2017
Replaced valve, heater and reservior, found clip on filter housing damaged, also noticed missing gasket on cold duct for ice maker, replacing.; ordrng 1 W10794370 (HOUSING) and 1 W10828418 (gasket),
We serviced a
MVWC415EW2 MAYTAG
Model WASHER
Near Elyria, OH 44035
Paul H.
Job Details: 07/07/2017
Ran diagnostics, error f5e3 lid unlock fault, ran auto test, no issues with lid lock, however observed loud ratcheting noise, after investigation, found pulley is fully seated but extends too far down causing rubbing on the slots for the belt shield, gearcase misaligned, needs replacing. Also replacing warped belt shield; ordrng 1 W10806333 (gearcase) and 1 WPW10550173 (shield),
We serviced a
WHIRLPOOL WASHER
Model MHW8200FW0
Near Moreland Hills, OH 44022
Tim G.
Job Details: 07/07/2017
Complaint that the unit is not spinning fast enough. Checked unit for errors and found none stored. Ran a self test cycle, op test good. Tested a drain and spin and found a a good spin. Tech did notice that there were a lot of suds in the unit when going through the self test. Unit has an auto feed dispenser set at x2 for the concentration and normal hardness for water. Checked and found the water very hard (425 ppm). Suggested to customer to try the unit with out the self dispensing unit and only use 2tbls of detergent as suds could cause the unit to not spin fast enough (causing the basket to bind). Unit appears to be working at normal op. Tech yelled out to customer several times and was not able to find anyone. Tech called the number on the work order and spoke to the mother and advised what the issue was. Mother gave tech customers number and no answer was found. ; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWC300VW1
Near Chagrin Falls, OH 44022
Tim G.
Job Details: 07/07/2017
Complaint that the unit would not drain out and spin. Tested unit on a spin cycle and found unit to drain and spin. Filled unit on a regular cycle to check the timer op and agitation. Found the timer working properly and the unit to agitate. Advanced back to drain and spin and found no issues. Tech not able to duplicate problem. Customer did state that last Friday during the storm there were power issues in the area. Customer to call if problem should happen again. ; , Job Cmpltd,
We serviced a
JEN AIR REFRIGERATOR
Model JFC2290VPF2
Near Solon, OH 44139
Tim G.
Job Details: 07/07/2017
Complaint that the mullion popped out of its bracket. Reinstalled mullion, op test good. Customer also has several broken door bins and ordered their own. Found unit to also need the lft ff door gasket due to damage from the mullion. Quoted customer for repair and they would like to think about it first. ; , Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW1
Near Solon, OH 44139
Tim G.
Job Details: 07/07/2017
Complaint that the unit goes back and forth between rinse and spin. Checked unit for errors and found a F0E5 (off balance load) which will cause the unit to try to rebalance the load. Tested the unit in a rinse and spin with bath towels to check the suspension and found unit to work at normal op. Tech not able to duplicate issue. Instructed customer on loading and detergent useage. Unit working at normal op. ; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KUDS30FXPA9
Near Aurora, OH 44202
Tim G.
Job Details: 07/07/2017
Complaint that the unit is burning dishes (leaving a black marking). Checked unit and found a stored 10-1 dispenser electrical problem. Ran unit in a service test cycle and and the unit to suds up to the point where is leaked. Found suds caused by rinse aid and with excessive suds could cause poor rotation in the spray arm in return causing poor water circulation. Found the water temp at the sink to be 136degs (too hot). Advised the customer to lower the temp setting on their hot water tank to recommended. Unit will need a new dispenser due to leaking rinse aid and tech also noticed that the start led is very dim on the control compared to the other leds. Unit will also need UI. ; ordrng 1 WPW10304408 (dispenser) and 1 WPW10500088 (panel-cntl), schdld next appmnt for 7/12 WED !, saved tckt
We serviced a
WHIRLPOOL RANGE
Model WFG540H0ES0
Near Aurora, OH 44202
Tim G.
Job Details: 07/07/2017
Complaint that the oven is not keeping temp. Checked unit and found that when baking the unit's ignition system is going into a lock out due to the burner noting maintaining a good ground. Added ground strap to burner and attached to the chassie of the unit. Tested unit in a bake cycle and found good ignition. Unit at good op. ; Job Cmpltd,
We serviced a
WHIRLPOOL MICRO OVEN
Model WMH53520CS5
Near Aurora, OH 44202
Tim G.
Job Details: 07/07/2017
Complaint that the unit displays open close door when trying to use. Found door switches causing the error. Replaced same, op test good. ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF992FIFM00
Near Aurora, OH 44202
Tim G.
Job Details: 07/07/2017
Complaint that the doors are not level with each other. Found the rt ff door too high. Lowered door by lowering adjustment pin, unit doors now level. ; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Ravenna, OH 44266
Arthur V
Job Details: 07/07/2017
Installed new valve, cleared errors, ran recal cycle, op test good.; Job Cmpltd
We serviced a
KENMORE DISHWASHER
Model 665.1329K112
Near Mantua, OH 44255
Tim G.
Job Details: 07/07/2017
Complaint that the unit is not draining. Customer already had water removed from unit. Tested drain pimp and found to run. Pulled pump from the sump and found the impeller damaged caused by glass. Quoted customer for repair and replaced pump, op test good. ; used 1 WPW10348269 (PUMP-DRAIN) from stock, , Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model MVWB450WQ0
Near Willoughby, OH 44094
Arthur V
Job Details: 07/07/2017
Ran diagnostics no errors. Cust states hinge is only issue. Left side hinge pie broke and screw went with broken piece. Needs screw before repair can be completed also order right side hinge---; ordrng 2 WPW10119828 (screw)s and 1 WPW10141679 (hinge), schdld next appmnt for 7/10 MON !,
We serviced a
JVM1650BB003 GE
Model MICRO OVEN
Near Solon, OH 44139
Jeff M
Job Details: 07/07/2017
The unit is not working it will heat sometimes. I found the lower door switch has failed i could not find the proper terminal size set up on the appropriate switch from truck stock. The part needs to be ordered; ordrng 1 WB24X829 (switch,door sense)
We serviced a
MER6755AAS MAYTAG
Model RANGE
Near Aurora, OH 44202
Jeff M
Job Details: 07/07/2017
The unit is not heating i found the heating ele. Open c pic the unit need a new ele; ordrng 1 WP7406P428-60 (ELE),
We serviced a
WFW9500TW02 WHIRLPOOL
Model WASHER
Near Aurora, OH 44202
Jeff M
Job Details: 07/07/2017
The units tub assy is broken c pic the unit needs rebuilt. Est. only; ordrng 1 W10250762 (tub-outer) and 1 W10772614 (REAR) and 1 WP8182650 (PULLEY) and 1 WPW10250573 (SPINNER)
We serviced a
WED9750WL0 WHIRLPOOL
Model DRYER
Near Pepper Pike, OH 44124
Jeff M
Job Details: 07/07/2017
The unit is not heating i found the heating element is getting 240vac. The unit need a new heating element; ordrng 1 WP8544771 (ELEMENT)
We serviced a
GI7FVCXWY00 WHIRLPOOL
Model REFRIGERATOR
Near Beachwood, OH 44122
Jeff M
Job Details: 07/07/2017
The door gasket that I ordered was the correct part number they sent the incorrect parts I installed the chute assembly I found that the dampener control is not working upon arrival this time which would cause the original no cool issue I propped the dampener open needs the control dampener also re-ordering the same gasket hopefully it's packed correctly this time and customer also wants the pads because the rubber pad is coming apart; ordrng 1 W10443238 (door gasket) and 1 WPW10247377 (CONTROL) and 1 WPW10368730 (PAD) and 1 WPW10368730 (PAD)
We serviced a
KFCS22EVMS8 KITCHENAID
Model REFRIGERATOR
Near Beachwood, OH 44122
Jeff M
Job Details: 07/07/2017
Door was not opening I have played some steam to the left rail. The Door opened all the way customer cleaned the frost up unit tested gooD
We serviced a
MVWC565FW0 MAYTAG
Model WASHER
Near Valley View, OH 44125
Jeff M
Job Details: 07/07/2017
The unit had a shift and lock code error I cleared the codes recalibrated machine explain to customer proper use of the machine unit tested good; Job Cmpltd
We serviced a
WTW8040DW0 WHIRLPOOL
Model WASHER
Near Parma, OH 44130
Chad P.
Job Details: 07/07/2017
Found unit very loud in spin. Stator and rotor check good. Shifter checks good. No leaking. Needs gearcase replaced. ; ordrng 1 W10811956 (GEARCASE)
We serviced a
WRT771RWYB00 WHIRLPOOL
Model REFRIGERATOR
Near Brook Park, OH 44142
Chad P.
Job Details: 07/07/2017
Found new evap box damaged. Inspected evap. Bottom was crushed in. Vac tested evap. No good. Found crack on lower left hand bend. Spoke with g.s. To reorder evap. ; ordrng 1 WPW10314205 (EVAP)
We serviced a
MDB8959SFZ4 MAYTAG
Model DISHWASHER
Near Columbia Station, OH 44028
Paul H.
Job Details: 07/07/2017
Found tub frame bent and mount cracked. Needs both replaced. Big job. 3 job count. ; ordrng 1 WPW10084086 (MOUNT) and 1 WPW10681507 (TUB ASSY)
We serviced a
KRFC604FSS00 KITCHENAID
Model REFRIGERATOR
Near Cleveland Heights, OH 44121
Chad P.
Job Details: 07/07/2017
Tech failed to realize chatter kit can only be installed on a copper or plastic water line of 1/4". Cust has ss line. Tech will have to return and convert part of the line to accept chatter kit. Office to schedule for c.p. Only. He will have to bring fittings to complete job
We serviced a
MEDC215EW1 MAYTAG
Model DRYER
Near North Royalton, OH 44133
Chad P.
Job Details: 07/07/2017
Installed timer. Ran on several different settings and cycles. Op test ok. ; Job Cmpltd
We serviced a
MBL2258XES4 MAYTAG
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Paul H.
Job Details: 07/07/2017
Found drain tube stopped up, steamed and removed ice in FC, replaced drain from T/S, op test ok.; used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd,
We serviced a
KSRG25FVMT00 KITCHENAID
Model REFRIGERATOR
Near Lorain, OH 44052
Paul H.
Job Details: 07/07/2017
Replaced ice door, wasn't dispensing due bin being frozen, cleared and tested, op test ok.; Job Cmpltd,
We serviced a
MFI2570FEZ01 MAYTAG
Model REFRIGERATOR
Near Amherst, OH 44001
Paul H.
Job Details: 07/07/2017
Warp in liner due to failed insulation, causing door switch to not properly engage, door switch sticking, door and switch need replaced; ordrng 1 12002646 (light switch) and 1 W10855083 (DOOR),
We serviced a
LGHB2867PFHA FRIGIDAIRE
Model REFRIGERATOR
Near Amherst, OH 44001
Paul H.
Job Details: 07/07/2017
Gallery series unit is affected by service bulletin, insulation is weak causing air migration in IM compartment, spoke with Greg, sending back to lowes for a frigidaire technician to correct issue
We serviced a
WRT518SZFM00 WHIRLPOOL
Model REFRIGERATOR
Near Elyria, OH 44035
Paul H.
Job Details: 07/07/2017
Evacuated system, replaced evaporator and drier, pulled system to 30" vacuum for 15 minutes, held, began charging, went into vacuum, investigated further with UV light, found leak where yoder loop comes through cabinet to connect to condenser, leak is inside cabinet, called Techline, spoke with, Andy, forwarding for review
We serviced a
MAYTAG REFRIGERATOR
Model MZD2766GEW
Near Trumbull Township, OH 44084
Arthur V
Job Details: 07/06/2017
Replaced parts listed. Cleared drain using steam. Op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6SARXXF05
Near Geneva, OH 44041
Arthur V
Job Details: 07/06/2017
Found ice build-up under freezer door and alond freezer liner at the bottom. Gasket fitting loosly in door channel. Needs door seal --- switch frozen. Freed switch light works ; ordrng 1 WPW10714545 (gasket-fip), schdld next appmnt for 7/10 MON !,
We serviced a
WHIRLPOOL DISHWASHER
Model MDB7749AWB1
Near Walton Hills, OH 44146
Robert A.
Job Details: 07/06/2017
Found start and cancel keys not responding, reset connections, ng needs panel; ordrng 1 W10811148 (PANEL151.95), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 7/10 MON !,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Maple Heights, OH 44137
Robert A.
Job Details: 07/06/2017
Complaint, wet ice, frost in frz, found frz door hitting trim on wall, not closing tight, causing warm ait to get into frz and up to i/m, suggest removing trim, tested auger, starts to spin, then just humms, reset connection, ng needs auger motor; ordrng 1 W10822606 (AUGER MOTOR), schdld next appmnt for 7/10 MON !, saved tckt [SdLink
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Valley View, OH 44125
Robert A.
Job Details: 07/06/2017
Complaint not draining, canceled cycle, unit drained, ran diagnostics, no codes, opened water valve, ran recal cycle, good, ran drain and spin, good, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Valley View, OH 44125
Robert A.
Job Details: 07/06/2017
Cust states thit it was making noise, but that frz door was left open and had frost in frz, Ff 37, frz 5, ice in evap fan, cleared, checked door seals, good, reset frz drawer, op test ok; Job Cmpltd,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1814QW0
Near Warrensville Heights, OH 44128
Robert A.
Job Details: 07/06/2017
Found evap drain clogged, cleared, op test ok; Job Cmpltd,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS6R4EW2
Near Solon, OH 44139
Robert A.
Job Details: 07/06/2017
rz -13, ff55, low air flow to ff, both settings at max changed frz setting to recommend, good air flow to ff now, talked w/cust, op test ok; , Job Cmpltd,
We serviced a
WTW8209YW0 WHIRLPOOL
Model WASHER
Near Solon, OH 44139
Jeff M
Job Details: 07/06/2017
Cust is having a issue with the unit leaking. I was unable to copy the issue unit op tested good ;
We serviced a
GB9FHDXWQ01 WHIRLPOOL
Model REFRIGERATOR
Near Oberlin, OH 44074
Paul H.
Job Details: 07/06/2017
Replaced gasket on Fresh Food, ensured good seal, replaced board, tested, op test ok. FC door has not arrived yet, will install on next visit
We serviced a
WRS331FDDW01 WHIRLPOOL
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Chad P.
Job Details: 07/06/2017
Found unit is making ice. Ran a couple cups of water. First couple were cold but then it got warmer. This is normal. Unit has a small water tank. Advised cust. Unit is hooked up to cold water. Op test ok. ; Job Cmpltd,
We serviced a
WTW4816FW1 WHIRLPOOL
Model WASHER
Near Strongsville, OH 44149
Chad P.
Job Details: 07/06/2017
No stored faults. Ran calibration and normal wash. Operations are normal. Water temp was 87.5 when set to hot. Advised this is normal. Op test ok. ; Job Cmpltd,
We serviced a
WDF520PADB7 WHIRLPOOL
Model DISHWASHER
Near Independence, OH 44131
Chad P.
Job Details: 07/06/2017
Found lh door hinge popped up off of piviot. Corrected. Op test ok.
We serviced a
WED9200SQ1 WHIRLPOOL
Model DRYER
Near Broadview Heights, OH 44147
Chad P.
Job Details: 07/06/2017
Installed heating element. Op test ok. ; Job Cmpltd,
We serviced a
WRX988SIBM03 WHIRLPOOL
Model REFRIGERATOR
Near Brecksville, OH 44141
Chad P.
Job Details: 07/06/2017
Installed ice maker. Advised to please allow 24 hrs for normal ice production to resume. ; Job Cmpltd,
We serviced a
KSSC36QTS00 KITCHENAID
Model REFRIGERATOR
Near Brecksville, OH 44141
Chad P.
Job Details: 07/06/2017
Installed disp motor. Op test ok. ; Job Cmpltd,
We serviced a
AFD2535DEQ AMANA
Model REFRIGERATOR
Near WARRENSVL HTS, OH 44122
Chad P.
Job Details: 07/06/2017
Found evap fan dead. Has power. Replaced evap fan. Op test ok. ; used 1 12002744 (EVAP MOTOR
We serviced a
WRF736SDAB13 WHIRLPOOL
Model REFRIGERATOR
Near Lorain, OH 44052
Paul H.
Job Details: 07/06/2017
Defrosted unit, replaced main control, op test ok;
We serviced a
MGT8720DH06 WHIRLPOOL
Model WALL OVEN
Near Avon Lake, OH 44012
Paul H.
Job Details: 07/06/2017
Burner cap had finish blow off, ordering burner cap set, bake burner cover warped, a bit excessive, ordering replacement, customer will install himself, no return visit needed, customer also had concerns about a buzzing noise coming from console, unable to observe while in home, wanted to document.; ordrng 1 WPW10272546 (pan-broilr) and 1 WPW10324251 (cap-burner
We serviced a
WHIRLPOOL WASHER
Model WTW7300DW1
Near Warrensville Heights, OH 44128
Robert A.
Job Details: 07/05/2017
Complaint, not enough water, cust using 1 cup of soap, needs to use less soap, 2-3 tablespoons max, ran diognastics, no codes, ran test 51, good, all passed, ran test 52, good, working as designed, suggest using deep water wash, op test ok; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KUDS30FXSS4
Near Beachwood, OH 44122
Robert A.
Job Details: 07/05/2017
Found t fuse open replaced w/harness, ran unit, op test ok; used 1 W10402110 (FUSE) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Middlefield, OH 44062
Tim G.
Job Details: 07/05/2017
nstalled control and UI, op test good. ; Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Chagrin Falls, OH 44023
Tim G.
Job Details: 07/05/2017
Complaint that the unit will not start. Checked unit and found the outlet missing L1 or L2. Tried resetting breaker, op test no good. Customer to contact a licensed electrician. Cust has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semiĀ­rigid metal hose to prevent fire hazard.; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Bainbridge Township, OH 44023
Tim G.
Job Details: 07/05/2017
Complaint that the unit isnt filling all the way up on the deep water wash. Advised the customer that the unit is not designed to fill all the way up on any cycle but that the bulky cycle will provide the most water if selected. Checked the unit over and gave instruction to the customer on loading, detergent amount, and cycle selection. Unit working as designed. ; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW8000DW0
Near Kent, OH 44240
Tim G.
Job Details: 07/05/2017
Complaint that the unit doesnt fill with water and is leaving clothing damp and or dry. Checked unit for errors and found none stored. Tested a bulky sheets with a deep water wash cycle to check the water level. Found the water level good and showed the customer the end result of the amount of water in that cycle. Instructed on load and cycle selection. ; Job Cmpltd,
We serviced a
KITCHENAID RANGE
Model KDRS483VSS03
Near Ravenna, OH 44266
Tim G.
Job Details: 07/05/2017
Installed deflecter kit and new UI, op test good. ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM00
Near Ravenna, OH 44266
Tim G.
Job Details: 07/05/2017
Installed servoce kit and warmed liner to clear frost and moisture, op test good. ; Job Cmpltd,
We serviced a
KDTE104ESS1 KITCHENAID
Model DISHWASHER
Near Avon Lake, OH 44012
Paul H.
Job Details: 07/05/2017
Leveled unit to prevent top rack from falling out, replaced dispenser from T/S; used 1 W10861000 (DISPENSER-DISHWASHER) from stock, Job Cmpltd,
We serviced a
WRT311FZDW WHIRLPOOL
Model REFRIGERATOR
Near Conneaut, OH 44030
Jeff M
Job Details: 07/05/2017
Unit is accumulating frost in the freezer I added a thin coat of silicone all around the cabinet unit tested good; Job Cmpltd
We serviced a
GSS25JSRESS GE
Model REFRIGERATOR
Near Fairview Park, OH 44126
Paul H.
Job Details: 07/05/2017
Triple checked supply water, adequate pressure, was able to cycle original IM, found heater had failed, replaced IM, cycled and filled, op test ok
We serviced a
JER8885RAS1 JENNAIRE
Model RANGE
Near Westlake, OH 44145
Paul H.
Job Details: 07/05/2017
Replaced bake element, tested, op test ok
We serviced a
MVWC555DW0 WHIRLPOOL
Model WASHER
Near North Ridgeville, OH 44039
Paul H.
Job Details: 07/05/2017
Ran diagnostics, no errors, ran auto test, excessive noise during agitation, ran manual spin, excessive noise and vibration, removed wash plate, found splines stripped on wash plate, also excessive grease indicates fail seal, proper repair will require gear case and wash plate
We serviced a
MDB4949SDM2 MAYTAG
Model DISHWASHER
Near Lorain, OH 44053
Paul H.
Job Details: 07/05/2017
Not draining, impeller broken on drain pump, replacing with T/S, tested, op test ok; used 1 WPW10348269 (PUMP-DRAIN) from stock,
We serviced a
KRSC503ESS00 KITCHENAID
Model REFRIGERATOR
Near Bay Village, OH 44140
Paul H.
Job Details: 07/05/2017
Noticed bulky ice buildup in ice bin, when IM cycles, it appears to be misaligning during fill cycle, causimg water to pour into bin and freeze. IM needs replaced; ordrng 1 W10873791 (icemaker)
We serviced a
KDTE104DBL0 KITCHENAID
Model DISHWASHER
Near Conneaut, OH 44030
Jeff M
Job Details: 07/05/2017
The unit is not washing. The sump is gettin 120vac. The unit needs a new sump assy.; ordrng 1 WPW10605057 (SUMP)
We serviced a
MDB4949SDZ0 MAYTAG
Model DISHWASHER
Near Berea, OH 44017
Chad P.
Job Details: 07/05/2017
Installed parts listed. Found upper sprayer falling out. Retainer is broken. Spoke with lee. He will install it. No need to return. ; ordrng 1 WPW10605345 (SPRAYER)
We serviced a
WDF520PADW7 WHIRLPOOL
Model DISHWASHER
Near Ashtabula, OH 44004
Jeff M
Job Details: 07/05/2017
The sump in the unit is seizing up. If i bump the sump a few time the unit works. The unit need a new sump assy; ordrng 1 W11025157 (SUMP)
We serviced a
SF303PEPQ1 WHIRLPOOL
Model RANGE
Near Painesville Township, OH 44077
Jeff M
Job Details: 07/05/2017
I installed tge ignitor but the wiring harness came with a broken clip needs to be re-ordered see the picture of the broken clip; ordrng 1 WPW10361492 (WIRES)
We serviced a
PLHS67EESB0 FRIGIDAIRE
Model REFRIGERATOR
Near Willoughby Hills, OH 44094
Jeff M
Job Details: 07/05/2017
The unit is not defrosting properly I checked the bi metal and the heating element it tested good. The control needs replaced estimate only customer might buy new; ordrng 1 5303918340 (dual digit
We serviced a
MDB7609AWB2 MAYTAG
Model DISHWASHER
Near Roaming Shores, OH 44084
Jeff M
Job Details: 07/05/2017
The units ui was not responding on the start button every other button worked fine it's a new user interface; ordrng 1 W10811155 (UI)
We serviced a
WRS322FDAW04 WHIRLPOOL
Model REFRIGERATOR
Near Olmsted Falls, OH 44138
Paul H.
Job Details: 07/05/2017
Water line is cracked going to dispenser, cracked below hinge, only way to replace is to replace door, ordering; ordrng 1 LW10637826 (dor-fip),
We serviced a
AFI2539ERM00 AMANA
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Paul H.
Job Details: 07/05/2017
Took temps, avg RC 40F, FC 5F, ran diagnostics, checked all thermistors and fans, started compressor, started fine, cooling resumed after exiting diagnostics, unable to reproduce issue.; Job Cmpltd,
We serviced a
WDT780SAEM1 WHIRLPOOL
Model DISHWASHER
Near North Ridgeville, OH 44039
Paul H.
Job Details: 07/05/2017
Rinse aid dispenser is empty, ran diagnostics to check heater, heater functioning correctly, recommended rinse aid and cleaning cycles, op test ok.; Job Cmpltd,
We serviced a
WDT780SAEM1 WHIRLPOOL
Model DISHWASHER
Near North Ridgeville, OH 44039
Paul H.
Job Details: 07/05/2017
Rinse aid dispenser is empty, ran diagnostics to check heater, heater functioning correctly, recommended rinse aid and cleaning cycles, op test ok.; Job Cmpltd
We serviced a
WRF736SDAM14 WHIRLPOOL
Model REFRIGERATOR
Near Eaton Estates, OH 44044
Paul H.
Job Details: 07/05/2017
Customer stated water was pouring out of filter head area, reseated filter a few times and pouring had stopped, removed filter housing cover, cleared remaining water from inside of housing cover, filled cup and checked for leaks, none, op test ok; Job Cmpltd
We serviced a
WTW5840BW0 WHIRLPOOL
Model WASHER
Near Westlake, OH 44145
Paul H.
Job Details: 07/05/2017
Ran diagnostics, error f6e5 and f6e6, tested, would not agitate, visually inspected shifter and cam, reseated connectors on cam, retested, op test ok; Job Cmpltd
We serviced a
SAV205DAWW WHIRLPOOL
Model WASHER
Near Westlake, OH 44145
Paul H.
Job Details: 07/05/2017
No power at outlet, breaker in box appears shot, advised customer to consult electrician
We serviced a
LER4634EQ2 WHIRLPOOL
Model DRYER
Near Sheffield Lake, OH 44054
Paul H.
Job Details: 07/05/2017
Found lint in heater assembly, cleared and vacuumed out the entirity of the unit, ran timed dry afterwards, no odor, op test ok.; Job Cmpltd,
We serviced a
WRS325FDAM02 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44102
Jeff M
Job Details: 07/05/2017
Unfortunately I was unable to duplicate any issues the temperatures were within range unit tested good; Job Cmpltd,
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Euclid, OH 44123
Jeff M
Job Details: 07/05/2017
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
ADB1100AWB5 AMANA
Model DISHWASHER
Near Cleveland, OH 44105
Chad P.
Job Details: 07/05/2017
Found wash motor not running. Found 120 going to wash motor. Needs sump assy replaced. Cust will be thinking on repair. Office to not order parts unless contacted. ; ordrng 1 W10847562 (SUMP)
We serviced a
MFI2570FEZ02 MAYTAG
Model REFRIGERATOR
Near Brooklyn, OH 44144
Chad P.
Job Details: 07/05/2017
Found water temp at 69 f after a few full glasses were dispensed. Ran several more cups. No change. Unit is hooked up to cold water and has no lines in the machien compartment. Found control cover very hot. Removed. Found control buzzing loudly and very hot. Heating the back of the cabinet where the water tank sits. Needs control replaced. Power checks good. ; ordrng 1 WPW10438707 (CONTROL)
We serviced a
WMH32519FS0 WHIRLPOOL
Model MICRO OVEN
Near Strongsville, OH 44136
Chad P.
Job Details: 07/05/2017
Found unit displaying f4e4 for humidity sensor failure. Found control will not run diagnostics. When entered it just locks up and will not respend to commands. No trouble shooting on sensor other then on board testing that will not work. Needs control and sensor replaced at the same time. ; ordrng 1 W10833858 (SENSOR) and 1 W11044727 (CONTROL),
We serviced a
WED86HEBW0 DRYER
Model WHIRLPOOL
Near Westlake, OH 44145
Paul H.
Job Details: 07/05/2017
Ran diagnostics, f4e4 line 2 voltage error, f4e3 restricted airflow, f3e6 moisture sensor open, f4e1 heater relay error. Preceeded to check issues, found hi limit open, connectors discolored due to over heating
We serviced a
MRT311FFFH00 MAYTAG
Model REFRIGERATOR
Near North Olmsted, OH 44070
Paul H.
Job Details: 07/05/2017
Replaced freezer door, ensured a proper seal, new door did not came with name badge, ordering, customer will install, no return visit needed; ordrng 1 WPW10612925 (nameplate
We serviced a
KBFS20EVMS8 KITCHENAID
Model REFRIGERATOR
Near Painesville, OH 44077
Jeff M
Job Details: 07/05/2017
Unit is not cooling I tested the fridge and freezer thermistors they ohmed out within range for the temperatures of the unit. I found the compressor was drawing .83 A I tap the system found that it was in a 10 inch vacuum. I added a little bit of Freon unit started having a normal looking frost pattern I called Ben he recommends an evaporator compressor and filter dryer estimate only do not order; ordrng 1 W10507884 (compressor) and 1 WPW10143759 (DRYER) and 1 WPW10317014 (EVAP)
We serviced a
MMV4205DE3 MAYTAG
Model MICROWAVE
Near Perry Township, OH 44081
Corina B
Job Details: 07/05/2017
Replaced the wire harness. Door switches work. The underneath light does not turn off. Will need a new control board and a new light bulb. Called GS to order parts. ; ordrng 1 8206443 (bulb-light) and 1 WPW10686543 (cntrl-elec), schdld next appmnt for 7/10 MON
We serviced a
WRS325FDAM04 WHIRLPOOL
Model REFRIGERATOR
Near Willowick, OH 44095
Corina B
Job Details: 07/05/2017
The fz door gasket is flipped inward. The gasket is embedded with the fz door. There is also silicone in the liner of the freezer door. Call BB to order a door and hinge. Office to order the parts. Rs due to a fz door being order.; ordrng 1 LW10436760 (dor-fip ss) and 1 W10704881 (hinge-door), schdld next appmnt for 8/14 MON
We serviced a
WRX988SIBM01 WHIRLPOOL
Model REFRIGERATOR
Near Mentor, OH 44060
Corina B
Job Details: 07/05/2017
Replaced the ice guide. Dispensed ice, optest ok.; Job Cmpltd
We serviced a
MVWB765FW0 MAYTAG
Model WASHER
Near Cleveland, OH 44123
Corina B
Job Details: 07/05/2017
CC that it does not finish the cycle all the time. Ran diag fault codes f0e5 Off Balance Load, cleared code. Ran test 51 auto test and test 52 calibration. Ran a drain and spin. Advised cust a full size load is 6-8 bath towels. Leveled the unit, basket was hitting the one side. Optest ok. ; Job Cmpltd
We serviced a
KFCS22EVBL1 KITCHENAID
Model REFRIGERATOR
Near East Cleveland, OH 44112
Corina B
Job Details: 07/05/2017
CC that the unit is leaking. Found a Special Project S38253. Will cover the part. Replaced the draintube from t/s. Used steamer to steam drain hole. Optest ok.; used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd,