Service History 76

We serviced a

MAYTAG DRYER

Model MEDE300VW0

Near North Royalton, OH 44133

David R

Job Details: 10/26/2023

"Cc units not heating. Found element open, broken coil. Will need new element, ordering thermal kit as well.; ordrng 1 WP8544771 (Heating element) and 1 280148 (Thermal kit)"

We serviced a

AMANA REFRIGERATOR

Model AFD2535DES

Near Madison, OH 44057

Dan H

Job Details: 10/26/2023

"Installed new evaporator fan motor, op test good"

We serviced a

KITCHENAID WALL OVEN

Model KEBS277DWH6

Near Pepper Pike, OH 44124

Joe O

Job Details: 10/26/2023

"Cc: not working, display outTested. Found display powered on. Control not reading proper temps, temps jumping. Need controlControl shows discontinued; ordrng 1 4448871 (cntrl/mcrosw(discontinued))"

We serviced a

MAYTAG DRYER

Model MEDB835DW3

Near North Ridgeville, OH 44039

Angel

Job Details: 10/26/2023

Cc that they keep getting an AF fault. Tested unit and after about 5mins the could is displayed. Checked lint trap and it was good so ai went outside the home checked vent while dryer was running and airflow was weak. Explained to customer they will have to clean out vent and replace the foil vent they have with a semi rigid or rigid vent to avoid any fire hazards unit working as designed opt test good.

We serviced a

WHIRLPOOL WASHER

Model WTW5015LW0

Near Westlake, OH 44145

Angel

Job Details: 10/26/2023

"Cc that he thinks its not washing as should and sheets getting tangled up. Ran diagnostics and no fault codes, so I ran a test cycle and passed perfectly fine. Explained to customer that washer is working perfectly fine and asked him how is he loading the washer and he said he would just toss the clothes inside and thats it. I explained to him he does not want to overload washer and to make sure clothes are spread evenly around tub to avoid clothes getting tangled and for the rest of his clothes to get clean as should unit working as designed."

We serviced a

KITCHENAID RANGE

Model KSGG700ESS0

Near Maple Heights, OH 44137

Bill

Job Details: 10/26/2023

"Cc error code f2e0, confirm cc. Changed ribbon and keypad. Tested opt test good"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Cleveland, OH 44111

Marie V

Job Details: 10/26/2023

"Cc that unit did not finish the cycle and clothes where wet. Got it to drain and now it goes from sensing to done. Confirmed, ran diag found error code F7E1 tachometer wrong or missing signal . Replaced shifter from T/S. Stared unit. Op test ok; used 1 W11481722 (actuator) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFE714HLAS0

Near Broadview Heights, OH 44147

David R

Job Details: 10/26/2023

"Cc unit not heating. Control relay stuck. Not sending correct voltage. Sending 120v when its suppose to be 0* constant voltage even when oven is off. Element reads 18 ohms. Will need new control. Gave estimate to customer ; ordrng 1 WPW10340304 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG RANGE

Model MGRH865QDQ

Near Broadview Heights, OH 44147

David R

Job Details: 10/26/2023

Cc unit Front Left burner flames are low. Orfice was clogged. Cleared. Tested. Good. Op Test Ok.

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Fairview Park, OH 44126

Angel

Job Details: 10/26/2023

Cc that unit is not spinning out her clothes. Verified the spin in diagnostics and found that the hub was stripped. Explained to customer why that happens and gave her an estimate she decided to proceed so I replaced hub tested unit opt test good. Recommended customer to to fill the washer passed half a tub.; used 1 W10528947 (HUB) from stock

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2089WEM3

Near Pepper Pike, OH 44124

Joe O

Job Details: 10/26/2023

Cc: ice maker not workingCustomer stated they had a water leak recently and the water was shut off to unit. Turned on ice maker. Ice maker cycled and filled. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF577KPS02

Near Shaker Heights, OH 44122

Bill

Job Details: 10/26/2023

Installed cover.

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Garfield Heights, OH 44125

Bill

Job Details: 10/26/2023

"Cc lid not latching, confirmed cc. Changed latch, tested opt test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Streetsboro, OH 44241

Corina B

Job Details: 10/26/2023

"CC that there is a noise and the filter does not rest. Confirmed. The damper is rattling and the filter options, filter reset and confirm to reset. Will need the damper; ordrng 1 W11236851 (Damper)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM00

Near Bedford Heights, OH 44146

Corina B

Job Details: 10/26/2023

Door has a dent. Installed door since it took over a year to receive it. Will need to reorder door. Took pic of dent. Office to reschedule ; ordrng 1 LW10406934 (Door)

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Seven Hills, OH 44131

Bill

Job Details: 10/26/2023

"Cc not draining, confirmed cc. Found wire broken in half, spliced wire back together. Opt test good."

We serviced a

WHIRLPOOL RANGE

Model WFE710H0AS1

Near Parma, OH 44129

Marie V

Job Details: 10/26/2023

"Cc that Right rear burner does not works and that when press button to use oven shows that option is not available or oven does starts then shuts off. Ran diag found error code F6E1 runaway temp. Verify sensor , shows in range, unit will need new control and testing burner, is good , will need infinite switch replace and burner.; ordrng 1 WPW10340304 (Control) and 1 WPW10181986 (Oven sensor) and 1 W11171119 (Right rear burner) and 1 WP3149404 (Right rear switch)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Bay Village, OH 44140

Marie V

Job Details: 10/26/2023

"Cc that the motor is loud and that the dispenser does not always work. Replaced dispenser and tested u it, motor is loud. Replaced motor, no leaks working properly. Op test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS1

Near North Royalton, OH 44133

David R

Job Details: 10/26/2023

"Customer had POP, took pics 10/17/23. Cc unit not working, no water entering. Confirmed water is good. Going into diagnostics and trying to start test mode, unit will get water but then 7-2 error will pop up. Went through tech sheet. Pins to more through wires from main control reading 17 ohms. Wash motor and wire should be good. Would replace overfill switch and main control. ; ordrng 1 W11629914 (Control) and 1 W11545764 (Switch)"

We serviced a

KITCHENAID RANGE

Model KDRU783VSS00

Near Strongsville, OH 44136

David R

Job Details: 10/26/2023

"Cc error for oven, burners. Found some burners were not correctly on, so would cause them to not lite or keep on trying to lite. Corrected positions and tested, all burners good. Error F7E0 water is not high enough. Unit is not plumbed in. So error will keep happened periodically. Let customer know. Unit is good. "

We serviced a

WHIRLPOOL FREEZER

Model WZF34X16DW01

Near Solon, OH 44139

Corina B

Job Details: 10/26/2023

"CC that the unit is not freezing. Confirmed. Found the evaporator covered in frost and ice. Ran the diag forced defrost 3 amps. Will need a new control. Cust does not want to repair ; ordrng 1 W11382529 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DRYER ELE

Model WED92HEFU0

Near Chagrin Falls, OH 44022

Corina B

Job Details: 10/26/2023

"CC that the loads take 3 hrs to dry. Ran diag F4E4 L2 Line Voltage error, F4E3 Restricted Air Flow. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Checked the vent outside good airflow. Found the lint screen holding water, cleaned the screen. Advised Cust half a basket is a full load. Opt test ok."

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Parma, OH 44129

Bill

Job Details: 10/26/2023

"Cc unit not heating, confirmed cc. Found no power going to unit, checked breaker box. Everything looked good there, found a gfci outlet to the left of the stove outlet was tripped, reset gfci. Unit came on, tested all burners and oven. Opt test good. Called customer with findings."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Rocky River, OH 44116

Angel

Job Details: 10/26/2023

"Cc that unit stopped cooling all of a sudden when they came from vacation. Verified and temps were in the 60s in both sections. So I got to the back of unit and plugged in my watt meter and compressor was running at 4amps and would drop to 1amp and ramp up to 4 amps again. gave customer estimate for the repair, ordrng 1 W10832994 (Compressor)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC503ESS01

Near Avon Lake, OH 44012

Angel

Job Details: 10/26/2023

Cc that unit is not making ice. Verified and found wires at the bottom of door broken will need door replaced. Office to reschedule.; ordrng 1 LW10728959 (Freezer door)

We serviced a

INGLIS STACK W/D

Near Avon Lake, OH 44012

Angel

Job Details: 10/26/2023

"Cc that unit was leaking. Confirmed, looked underneath and found gear case leaking a lot there was oil all on the floor. Unit will need gear case, tub gasket, drive block, coupling and drive tube everything is full of oil. Gave customer estimate and decided not to continue with repair.; ordrng 1 3360629 (Gear case) and 1 285753A (Coupling) and 1 WP389140 (Block) and 1 Gasket (Gasket) and 1 W10820043 (Brake/drive tube), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL RANGE

Model WEG745H0LZ4

Near Lorain, OH 44053

Angel

Job Details: 10/26/2023

"Cc that unit will preheat to 350* and shut off and wont kick back on. Ran diagnostics and found no fault codes, so I did a reset on the control and tested unit myself by preheating the oven to 350* and then waited about 10 to 15mins after preheat to see if it would stay off or if it would ignite and continue to cycle but noticed igniter would spark multiple times causing it to stop and retry and sometimes not igniting at all causing the issue customer is having. Removed burner cover in oven to try to adjust the igniter to see if it would help. Adjusted igniter and tested unit again and now its igniting on the first spark explained to customer what I did and if any issues to give us a call opt test good."

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Bay Village, OH 44140

Marie V

Job Details: 10/26/2023

"Cc that unit is not drying the clothes. Stared unit , unit is heating up , verify vent outside is clean. Took temps over 160*, unit is working properly. Advice cust to cut some of fabric softener and booster on washer. Op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS00

Near Westlake, OH 44145

Manny

Job Details: 10/26/2023

Cleared ice and replace filter housing. Opt test ok; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

KITCHENAID RANGE

Model KODE500ESS20

Near Chagrin Falls, OH 44023

Corina B

Job Details: 10/26/2023

CC that both ovens are not heating after a self clean. Confirmed. Will need the tstat and fan for both ovens. ; ordrng 1 W11598119 (Blower) and 1 WP4449751 (Tstat)

We serviced a

GE WASHER

Model GFWS1500D0WW

Near Westlake, OH 44145

Marie V

Job Details: 10/26/2023

"Replaced drain hose. Stared a cycle, no leaks, after draining. Op test ok; used 1 SHIPPING (SHIPPING LOGISTICS*), from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS04

Near Strongsville, OH 44136

Bill

Job Details: 10/26/2023

"Installed pressure relief valve, tested with customer present. Opt test good."

We serviced a

JENN-AIR WALL OVEN

Model JJW2430DP01

Near Westlake, OH 44145

Manny

Job Details: 10/26/2023

"Cc that unit not working and always f2e1 on display, verified and unit is keypad shorted, took apart and corroded on ui board ; ordrng 1 W11236887 (console), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVW6230HW0

Near Newbury, OH 44065

Corina B

Job Details: 10/26/2023

"CC that that the unit will not agitate. Confirmed. Found the belt slipped off of the pulley and motor. The motor is chewed up. Will need a new motor, belt and cam; ordrng 1 W11026785 (Motor) and 1 W10721967 (Cam) and 1 W11239857 (Belt)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Euclid, OH 44123

Jason N

Job Details: 10/26/2023

"Cc unit not cooling Found both sections at room temperature. Compressor is not running. Found compressor trying to start, buzzing then cuts off. Ran amp draw test on compressor. Amp draw peaks at 17A, then stays at 8.9A before overload opens. Compressor is locked, will need replaced. Unit under a 5yr sealed system parts and labor warranty; ordrng 1 W10507884 (Compressor) and 1 WPW10143759 (Filter drier)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Highland Heights, OH 44143

Jason N

Job Details: 10/26/2023

"Cc unit not making ice, lights not working, and freezer is not freezing product fullyFound freezer fan running, but sounds like its contacting frost/ice. Confirmed, evaporator is frosted over, no airflow in freezer section and up to ice maker. Ran thermistor tests, all passed. Checked thermistor resistance. Freezer evaporator reading 13k, which equates to 20 degrees, out of range, should be lower. Ran force defrost, unit defrost circuit energized. Unit will need freezer motor harness. Identified failed LED module in rear of FF section, will need replaced. Quoted customer repair cost.; ordrng 1 W11249952 (Harness) and 1 W11683242 (Module)"

We serviced a

GE DISHWASHER

Model GDT695SSJ5SS

Near Madison, OH 44057

Dan H

Job Details: 10/26/2023

"Installed new drain pump, drain pump is working now, found unit not filling, found float for water level sensor broken, unit needs new float, customer will install , no need for return visit; ordrng 1 WD21X22822 (Float)"

We serviced a

FRIGIDAIRE RANGE

Model FGF326ASD

Near Cleveland Heights, OH 44121

Joe O

Job Details: 10/26/2023

"Cc: oven not heatingFound control not sending power to igniter. Needs control and fasciaCustomer does not want to repair at this time ; ordrng 1 5304518661 (Control) and 1 316220728 (Fascia), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Mentor, OH 44060

Jason N

Job Details: 10/26/2023

"Cc unit not dispensing ice or water, pantry control does not workChecked pantry UI, not shorted, found power to board is intermittent, reading 12.4vdc then goes away if drawer is moved. Wire harness to pantry UI has a wire break, will need replaced. Ran dispense test, found valves are being activated. Checked water pressure into filter head. Good pressure. Checked voltage at auger motor and inlet valve. Both reading 15vac when activated, not enough to open valve or turn auger motor. Checked voltage at main control, same result 15v from P3 connector. Unit will need main control replaced for dispense issues. Quoted customer total repair cost. .; ordrng 1 WPW10675033 (Control-elec) and 1 W11170612 (Harns-wire)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDPA70SAMZ

Near Mentor, OH 44060

Jason N

Job Details: 10/26/2023

Cc unit leaking from doorReapplied tub gasket using pre Id part.

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KBS0

Near Highland Heights, OH 44143

Dan H

Job Details: 10/26/2023

"Installed new door panel and user interface, op test good"

We serviced a

WHIRLPOOL DRYER

Model WGD4800BQ1

Near Lyndhurst, OH 44124

Joe O

Job Details: 10/26/2023

Cc: squealing at start upRan test cycle. No squealing at start up. Found roller and pulley worn. Pulley squealing. Needs dryer repair kit. Installed dryer repair kit. Tested. Op test ok; used 1 4392065 (DRYER REPAIR KIT) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ0

Near Mentor, OH 44060

Jason N

Job Details: 10/26/2023

"Cc unit leaking Checked for leaks on unit. Did not find any evidence of water leakage. Checked all hose connections, sump connections and float. All checked good. Tub gasket in place and secure. Unable to determine leak from unit at this time."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SMHZ07

Near Lyndhurst, OH 44124

Joe O

Job Details: 10/26/2023

Installed door and ice maker. Cycled ice maker. Op test ok; saved tckt

We serviced a

WHIRLPOOL DRYER

Model WED49STBW1

Near Highland Heights, OH 44143

Joe O

Job Details: 10/26/2023

"Cc: squealingFound rollers seizing to shaft. Needs dryer repair kit. Installed dryer repair kit. Tested. Op test ok Customer has water line to unit, water line swelling. Advised customer to replace. ; used 1 4392065 (DRYER REPAIR KIT) from stock"

We serviced a

GE DISHWASHER

Model DDT595SSJ5SS

Near Painesville, OH 44077

Dan H

Job Details: 10/26/2023

"Installed new user interface, op test good"

We serviced a

WHIRLPOOL DRYER

Model WED5605MW0

Near Painesville, OH 44077

Dan H

Job Details: 10/26/2023

"Customer complaint that piece of lint trap fell off into blower housing, confirmed, flap for grill housing broke off, unit needs new grill housing ; ordrng 1 W10906551 (Grill housing)"

We serviced a

FRIGIDAIRE DISHWASHER

Model FGID2466QF4A

Near Montville, OH 44064

Jason N

Job Details: 10/26/2023

"Cc unit not draining Ran wash test and then canceled to drain. Drain pump running but barely pushing water. Checked drain hose and sink plumbing connection. Found debris clogging plumbing nipple. Cleared clog from nipple. Initiated drain out again, unit drained out strong, no further clogs. Op test good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHW0

Near Perry, OH 44081

Dan H

Job Details: 10/26/2023

"Installed new heater, op test good"

We serviced a

MAYTAG DRYER

Model MGD5630MBK0

Near Orwell, OH 44076

Jason N

Job Details: 10/25/2023

"Cc unit rear seal came off inside drum and unit is noisy Customer has tucked seal back into place. Ran dryer op test, some noise, but consistent with model plus unit has not had a break in period yet to allow components to wear. Pulled unit apart and inspected all rotating components. Drum checks good, seal is secured to drum edge. Rollers, pulley and belt checked good. Reassembled unit. Advised customer to use unit as normal and allow break in period which will allow everything to wear together and sound will slowly quiet down over time. Unit is working as designed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Cleveland, OH 44130

Manny

Job Details: 10/25/2023

"Cc unit not drying, verified and unit working as designed it its a plastic tub and customer is not using any drying agents (jet dry, rinse aid), advise customer to use a drying agent to help with the left over humidity, unit working as designed, opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS312SNHB05

Near Jefferson, OH 44047

Joe O

Job Details: 10/25/2023

"Cc: noises, not levelCustomer stated there was popping noise. Stated the machine was level after install, but after removing tape the unit started rocking. Found customers floor is not level. Adjusted unit level(corner balanced, cannot level, unit slants forward and to the right). Unit in defrost upon arrival. Monitored. Unit started up. Fans and compressor running. Found no abnormal noises. Advised customer to get a video if issue continues. Op test ok"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ1

Near Roaming Shores, OH 44084

Joe O

Job Details: 10/25/2023

Cc: not workingCustomer stated intermittently keys will not work. Found no stored error codes. Found all keys functioning. Unit starting. Advised of control lock. Op test ok

We serviced a

MAYTAG DRYER

Model MED5630HW2

Near Parma, OH 44130

Marie V

Job Details: 10/25/2023

"Cc that you set unit on any cycle and while running stops then starts then stops and so on. Ran diag , no error codes. Cust was using sensor and explain how it workes she said now she is using time dry but unit stops mid cycle and continues by itself. Ordering motor and control; ordrng 1 W11364931 (Motor) and 1 W11512515 (Control)"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH53521HZ06

Near Chagrin Falls, OH 44023

Jason N

Job Details: 10/25/2023

Cc light does not turn off Customer stated hood light was not able to be controlled/turned off from panel. Light then eventually burnt out. Replaced main control and hood lamp using customer supplied pre Id parts. Light operation and heats tests good.

We serviced a

AMANA DISHWASHER

Model ADB1100AWW4

Near Euclid, OH 44123

Dan H

Job Details: 10/25/2023

"Customer complaint of metal piece that fell off dishwasher, metal piece is dishwasher mount, reinstalled, op test good"

We serviced a

KITCHENAID SXS REFRIGERATOR

Model KSF26C4XYB03

Near Solon, OH 44139

Corina B

Job Details: 10/25/2023

"CC that the unit is not making ice. Confirmed. Jumped the t to h no cycling. Checked the t to n 120 volts. Will need an ice maker. Office to reschedule ; ordrng 1 WPW10251076 (Icemaker), used 1 SHIPPING (SHIPPING LOGISTICS*), and 1 from stock"

We serviced a

WHIRLPOOL DRYER

Model WED5010LW0

Near Broadview Heights, OH 44147

Manny

Job Details: 10/25/2023

"Replace door seal, opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Brecksville, OH 44141

Bill

Job Details: 10/25/2023

"Cc not making ice, and leaking water. Confirmed cc, found evap frozen over in freezer. Tested every thermistor in the unit all passed, tested heater could not get it to turn on, tested resistance at the board from p1-2 to p2-7 had resistance but no voltage. Gave customer estimate on repairs.; ordrng 1 W11330971 (Ui) and 1 WPW10675033 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE DRYER

Model PTD60EBSR0WS

Near Bay Village, OH 44140

David R

Job Details: 10/25/2023

"Cc unit not heating. Unit getting 240, good. Took apart unit. Found burnt wire to heater, spliced connections and put new wire on. Tested. Good. Heating and cycling. Good. Op Test Ok."

We serviced a

WHIRLPOOL RANGE

Model RF265LXTT2

Near North Olmsted, OH 44070

David R

Job Details: 10/25/2023

"Cc unit oven not heating. Bake and broil element good, good resistance. Not getting correct volts from control. Will need control and would replace sensor as well. Unit 15 years old. ; ordrng 1 W10840298 (Control) and 1 WPW10181986 (Sensor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ1

Near Lorain, OH 44053

Angel

Job Details: 10/25/2023

Replaced tub tested unit to make sure there were no leaks opt test good.

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW1

Near Eastlake, OH 44095

Dan H

Job Details: 10/25/2023

"Installed new gearcase, stator, rotor, slider, and clutch, op test good"

We serviced a

MAYTAG DRYER

Model Medb835dw3

Near Eastlake, OH 44095

Dan H

Job Details: 10/25/2023

"Customer complaint of squealing noise, confirmed, pulley is seizing, installed new dryer repair kit, op test good ; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Chardon, OH 44024

Joe O

Job Details: 10/25/2023

"Cc: loud noise in spinFound hub and gear case stripped. Needs hub and gear caseCustomer does not want to repair at this time; ordrng 1 W11454734 (Gear case) and 1 W10528947 (drive hub kit), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Chagrin Falls, OH 44022

Joe O

Job Details: 10/25/2023

"Cc: not washing properly, burnt item to elementFound cold water at start of cycle. Found low pressure from sump. Item burnt to element formed around element. Needs sump and element.; ordrng 1 W11665769 (Sump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Parma, OH 44134

Marie V

Job Details: 10/25/2023

"Cc that handle is loose and styrofoam on ice. Adjusted handle and cycled ice maker, verify inside. Nothing loose or styrofoam anywhere. Empty ice bin and asked cust to monitor. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW00

Near Streetsboro, OH 44241

Corina B

Job Details: 10/25/2023

CC that there is water leaking. Confirmed. Found the drain pan with ice. Will need a new drain tube. ; ordrng 1 W11190084 (Drain tube)

We serviced a

KITCHENAID REFRIGERATOR

Model KSCS23INSS01

Near Shaker Heights, OH 44118

Manny

Job Details: 10/25/2023

"Replaced ice maker , homes and fills advise customer to allow 24 to 48 hours for proper ice production, opt test ok; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG550S0LZ4

Near Parma, OH 44134

Marie V

Job Details: 10/25/2023

Replaced oven door seal. Op test ok

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Mentor, OH 44060

Dan H

Job Details: 10/25/2023

"Customer complaint that working, found unit stuck in continuous drain, canceled, advised customer to run clean washer cycle, unit is operating as designed"

We serviced a

WHIRLPOOL RANGE

Model WEE515S0LS2

Near Cleveland, OH 44124

Joe O

Job Details: 10/25/2023

Cc: burner knob brokenFound burner knob split. Needs burner knobCustomer to install; ordrng 1 W11517331 (Knob)

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Painesville, OH 44077

Dan H

Job Details: 10/25/2023

"Customer complaint of noise and now unit is not spinning, confirmed, found pulley and belt fell off, installed new cam kit and belt, op test good ; used 1 W10721967 (PULLEY), and 1 W11239857 (BELT) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Cleveland, OH 44105

Marie V

Job Details: 10/25/2023

"Removed small amountof refrigerant left, used nitrogen to cleam system. Cut off leak on factory lock ring . Installed filter drier, set to 29vacc, no changes on gages, filled up 2.6Oz of r600. Full frost pattern. Advice cust to allow 24 hours for unit to reach normal temps."

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Mentor, OH 44060

Dan H

Job Details: 10/25/2023

"Customer complaint that unit is not spinning, confirmed, found hub worn out, installed new hub, op test good ; used 1 W10528947 (HUB) from stock"

We serviced a

GE STACK W/D

Model GUD24ESSJ0WW

Near Cleveland, OH 44113

Marie V

Job Details: 10/25/2023

"Replaced motor, ran normal cycle and spin only. Spinning and agitating properly , no burning smells.Op test ok.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near Mentor, OH 44060

Dan H

Job Details: 10/25/2023

"Customer complaint of loud banging noise, confirmed, found a screw lodged in felt slide, removed, op test good"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Willoughby, OH 44094

Joe O

Job Details: 10/25/2023

"Cc: not fillingFound error code f7e5(shifter fault). Ran auto test. All functions pass. Unit filling, washing, draining, and spinning. Ran calibration. Op test ok"

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ1

Near Willoughby, OH 44094

Joe O

Job Details: 10/25/2023

"Cc: leakingRan test cycle. Unit leaking from tub, and sump assembly. Needs tub and sump assemblyOffice to reschedule; ordrng 1 W11409866 (Tub) and 1 W11416363 (Sump assembly)"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW

Near Willoughby, OH 44094

Joe O

Job Details: 10/25/2023

"Cc: wont cycle, or washRan auto test and calibration. Unit functioning as designed. Op test ok"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SDE3

Near Mentor, OH 44060

Dan H

Job Details: 10/25/2023

"Customer complaint that wheels are broken off of racks, confirmed, found upper rack adjusters broken, found lower rack wheels broken, unit needs four uppers rack adjusters and two lower rack wheels ; ordrng 4 WPW10571738 (Adjuster)s and 2 W10195416V (Wheels)s, used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT313CZLZ00

Near Cleveland, OH 44111

Marie V

Job Details: 10/25/2023

"Cc that unit is or too cold or not cold enough, also that is making a popping noise. Took temps unit on fresh food section is at 39* and freezer at 0*. Unit running good. Pooping noise are internal walls contracting and extracting per owners manual. Full frost pattern on evaporator. Working properly. Advice cust to monitor and if have a chance take a video of the noise complaint. Op test ok"

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Perry, OH 44081

Dan H

Job Details: 10/25/2023

"Customer complaint that unit is not starting, confirmed, unit is not receiving correct power from supply, advised customer that they need an electrician to correct power supply"

We serviced a

MAYTAG DRYER

Model MED6230HW3

Near Painesville, OH 44077

Joe O

Job Details: 10/25/2023

"Installed motor, blower, and ui. Tested. Op test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHB0

Near Geneva, OH 44041

Dan H

Job Details: 10/25/2023

"Installed new spray arm, op test good"

We serviced a

WHIRLPOOL WASHER

Model Wtw4955hw2

Near Moreland Hills, OH 44022

Jason N

Job Details: 10/25/2023

"Cc unit not finishing cyclesRan diagnostics, found code f7e1 for basket speed fault. Ran manual spin test, motor only humming. Unit needs motor capacitor. Quoted customer repair cost. Replaced capacitor using truck stock part. Ran auto test cycle, all functions passed. Op test good.; used 1 W11428524 (CAPACTIOR) from stock"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near South Euclid, OH 44121

Manny

Job Details: 10/25/2023

"Replace rotor, stator, clutch and slide, ran calibration and test cycle, opt test ok"

We serviced a

KENMORE DRYER

Model 11086566810

Near Brook Park, OH 44142

David R

Job Details: 10/25/2023

"Cc door broke. Found door cable broke, discontinued"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW

Near Bedford, OH 44146

Jason N

Job Details: 10/25/2023

Cc unit it working Found unit is wrapped in shrink wrap and not plugged in. Unit will need opened and plugged in for 24 hrs prior to service for proper diagnosis. ; saved tckt

We serviced a

AMANA RANGE

Model AGR6603SFW7

Near Cleveland, OH 44111

Manny

Job Details: 10/25/2023

"Cc unit not coming on verified and oven wont ignite, check power to unit and good, check power from contro to desk and missing voltage, valve open when set to bake/broil but no ignition, ordering control and Dsi board.; ordrng 1 W11162730 (module-spk) and 1 W11620729 (Control white)"

We serviced a

WHIRLPOOL WASHER

Model WTW5015LW0

Near Parma, OH 44130

David R

Job Details: 10/25/2023

"Cc unit not draining water. Pump sent out. Good. Checked and now draining properly. Leveled, good. Op Test Ok"

We serviced a

WHIRLPOOL RANGE

Model WFG525S0HZ1

Near Garfield Heights, OH 44105

Jason N

Job Details: 10/25/2023

"Cc unit displays f3e0Canceled fault. Checked temperature probe resistance, checks good at 1081 ohms at room temperature. Ran bake test to 350 degrees. Nothing in oven at this time to prevent proper airflow. Unit preheated properly. Let cycle several times. No faults. Could not duplicate issue at this time."

We serviced a

WHIRLPOOL WASHER

Model CAE2743BQ0

Near Lorain, OH 44053

Angel

Job Details: 10/25/2023

"Cc that unit was squealing and not spinning. Verified and I found that the spanner nut on tub was loose, retightened the spanner nut tested unit with customer by washing a load in a quick cycle and no squealing or loud weird noises went through the whole cycle without any issues. Also looked underneath washer to make sure everything was good and everything looked good opt test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ03

Near Avon, OH 44011

Angel

Job Details: 10/25/2023

"Replaced ui, control board and ice maker made sure it cycled and filled opt test good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAKZ

Near Avon, OH 44011

Angel

Job Details: 10/25/2023

Cc that unit will not move to next cycle just fills. Verified wiring and found float switch disconnected connected it back up and ran diagnostics and found no error codes. As of now I cant find any issue with unit and we do not have any water hook ups here to test it any further so did to the extent that I could do.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHB00

Near Strongsville, OH 44136

David R

Job Details: 10/25/2023

"Cc unit not cooling. Low frost pattern on evap. Used UV light since recently had Sealed System Repair. Leaking dye from evap connection. Gave estimate for sealed system evap rapair. ; ordrng 1 WP2188823 (Evap) and 2 WPW10143759 (Drier)s, used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL MICROWAVE

Model WOC75EC0HS04

Near Strongsville, OH 44136

David R

Job Details: 10/25/2023

"Cc burning smell while running microwave. Running unit with food/water inside. Could smell electrical burning coming from upper area where main controls are. Also at one point saw smoke from control area. Hard to tell which control but it is a potential fire hazard. Gave estimate to customer; ordrng 1 W11428561 (UI) and 1 W11325603 (Micro control) and 1 W11398764 (Noise filter control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Cleveland, OH 44111

Manny

Job Details: 10/25/2023

"Replace gasket and switch , ran test and no leaks, advised customer to monitor the unit, opt test ok"

We serviced a

WHIRLPOOL WASHER

Model MVWB725BW0

Near Strongsville, OH 44136

David R

Job Details: 10/25/2023

Replaced lid latch. Tested in diagnostics. Good. Tested drain and spin cycle. Good. Op Test Ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Shaker Heights, OH 44120

Jason N

Job Details: 10/25/2023

"Cc unit motor sounds like it struggles/dragsRan wash test, noise in question is motor when in agitation mode. Sound is normal and operation is normal. Advised customer unit is operating as designed."

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