Service History 76 - Fred's Appliance

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT511SZDW00

Near Beachwood, OH 44122

Jason N

Job Details: 01/03/2022

"Cc unit freezer light not working.Confirmed freezer light module burnt out, replaced using customer supplied pre Id part. Freezer light working. Op test good."

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Mayfield Heights, OH 44124

Jason N

Job Details: 01/03/2022

Cc unit excessive vibration during spin.Ran auto test and calibration. All functions passed. No abnormal vibration. Ran spin test with 4 large wet towels. Vibration normal for unit. Unit is working as designed.

We serviced a

MAYTAG DRYER

Model MGDB765FW0

Near Cleveland, OH 44135

Marie V

Job Details: 01/03/2022

"unit is under extended warranty from lowes). Cc that the unit you press start and it only shows sensing but does not works. Confirmed, found thermal fuse open. They called and lowes set an appointment for the 10th..; ordrng 1 W10909685 (Thermal fuse)"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Aurora, OH 44202

Brian M

Job Details: 01/03/2022

Installed heater OP Test Ok

We serviced a

MAYTAG WASHER

Model MFW9700SQ0

Near Rocky River, OH 44116

Marie V

Job Details: 01/03/2022

"Cc that the unit shows error code. Press start unit tried to drain, but it cant. Drain pump is getting power. Found drain pump catch clogged up. Cleared out and ran diag, pass. Stated a rinse and spin. Op test ok"

We serviced a

MAYTAG WASHER

Model MVW6230HW1

Near Eastlake, OH 44095

Joe O

Job Details: 01/03/2022

Cc: loud in spinRan test cycle. Unit very well balanced. Found belt stretched. Replaced belt. Ran test cycle. Op test ok ; used 1 W11239857 (BELT) from stock

We serviced a

KITCHENAID RANGE

Model KSDB900ESS3

Near Chagrin Falls, OH 44022

Jason N

Job Details: 01/03/2022

Installed heater element. Ran bake tests to 350 degrees. Op test good.

We serviced a

WHIRLPOOL FREEZER

Model WZF34X20DW02

Near Parma, OH 44129

David R

Job Details: 01/03/2022

"Cc unit not cooling, customer bought same day it was repaired. Temp reading 35*-40*. Compressor and dye drier previously replaced. Found shradder valve on process tube loose, corrected. Took pressures. Low side, while resting 35psi while running 20 inch vacuum. Put 150 psi nitrogen into unit. Could not see any dye on comp, drier or evap. Called techline to document. Let know what pressures were, parts previously replaced, nitrogen put in, techline documented. techline wants us to evacuate system and recharge up, want customer to monitor. Couldve been loose shradder causing problem. Evacuated system, charged with 4.6 oz r134A. Give 24 hrs and monitor. Op test ok."

We serviced a

MAYTAG WASHER

Model MVWC415EW1

Near Cleveland, OH 44134

David R

Job Details: 01/03/2022

"Cc unit leaking, loud noise in spin. Water is leaking directly from underneath gearcase when running cycle, gearcase is loud, all components underneath are drenched in water. Ordering gearcase, shifter, motor, cap, cam, shield, and hub.**requesting double labor ; ordrng 1 W10528947 (Hub) and 1 W11454372 (Gearcase) and 1 W10832724 (Motor) and 1 W10721967 (Cam) and 1 WPW10006384 (Belt) and 1 W11395618 (Cap) and 1 WPW10550173 (Shield) and 1 W11481722 (Actuator)"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Olmsted Falls, OH 44138

David R

Job Details: 01/03/2022

"Replaced drain pump, also found wires loose on drain pump, corrected. If happens again would advise to order lower harness W11450611 and replace. Ran diagnostics and calibration. Good. Op test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SMYW05

Near Mentor, OH 44060

Joe O

Job Details: 01/03/2022

Installed tracks. Op test ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

KITCHENAID WALL OVEN

Model KODE500ESS02

Near Chagrin Falls, OH 44023

Jason N

Job Details: 01/03/2022

Cc unit still reading f2e1 error code Installed signal hire harness. Ran bake test on both upper and lower ovens to 300 degrees. Good preheat and operational test.

We serviced a

WHIRLPOOL DRYER

Model WGD5100HW1

Near Parma, OH 44129

Marie V

Job Details: 01/03/2022

"Cc that the unit is taking too long to dry and lasts time it did not seems like it was heating. Stared unit, took temps for about 15 min going out of vent, between 170^ to 139^ . Verify air flow outside it was low. Advice cust to call company to get them to clean the vent and replace foil vent."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Bay Village, OH 44140

Angel

Job Details: 01/03/2022

Cc that unit was loud when filling. Started unit up let it fill and on the process of washing started whining unit will need the wash pump replaced. Part out of stock office to reschedule.; ordrng 1 W11416362 (Motor pump) and 1 W11434044 (Inlet valve)

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Chesterland, OH 44026

Jason N

Job Details: 01/03/2022

"Cc unit wrinkles clothing maybe not enough water.Customer stated that her clothing is coming out wrinkled after cycles, and she does not want to put them I the dryer, she wants to hang them up and air dry. She stated she shouldnt have to put them in the dryer to remove the wrinkles. Ran diagnostics, no codes stored. Ran auto cycle and calibration. All functions passed. Unit is working as designed."

We serviced a

WHIRLPOOL RANGE

Model WEE510S0FW2

Near Roaming Shores, OH 44084

Joe O

Job Details: 01/03/2022

"Cc: unit is functioning just has chipping paintFound chipping paint on ui. Paint chipping is cosmetic. Unable to determine if it is caused by loose paint or customer caused. Needs uiSpoke with bj, stated we are waiting for response from whirlpool if they will cover it; ordrng 1 W10893945 (panl-cntrl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS01

Near Chagrin Falls, OH 44023

Brian M

Job Details: 01/03/2022

Recovered refrigerant Installed evap in ff section Went to install compressor and found process tube to be damaged on new compressor. Spoke to BJ because I was going to solder it closed he advised to re order ; ordrng 1 W11393142 (Compressor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near North Ridgeville, OH 44039

David R

Job Details: 01/03/2022

"Replaced hinge, bushing, cam and closer"

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS20XVMS00

Near Sheffield Lake, OH 44054

Angel

Job Details: 01/03/2022

"Cc that unit is not cooling. Unit was unplugged when i arrived plugged in unit and waited a couple of minutes to see if evaporator would build up a frost pattern but didnt found compressor clicking on and off used my amp reader and compressor was pulling 10amps has a locked rotor. Will need compressor and filter drier. Ordering parts.; ordrng 1 W10160407 (Compressor) and 1 WPW10143759 (Uv drier), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model MDB7749AWW2

Near Willoughby, OH 44094

Joe O

Job Details: 12/30/2021

"Cc: some buttons on ui not functioningFound multiple buttons on ui not allowing selections. ; ordrng 1 W10811149 (panel-cntl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE DISHWASHER

Model GDF520PGJ6WW

Near Mentor, OH 44060

Jason N

Job Details: 12/30/2021

Installed UI board and door harness. Set to personality 15 per tech sheet. Unit display responding. Started normal wash cycle. All functions normal. Op test good.

We serviced a

GE WALL OVEN

Model ZET1RM3SS

Near Highland Heights, OH 44143

Joe O

Job Details: 12/30/2021

"Cc: ui not allowing selections, beepingFound all harness connections are seated. Found ui will not allow any selections. Or access to error codes. Needs uiCustomer does not want to repair at this time ; ordrng 1 WB27T11000 (control frame asm), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW5090JW0

Near Cleveland, OH 44113

Manny

Job Details: 12/30/2021

"Replaced main control, ran diagnostics cycle, opt test ok."

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Willoughby, OH 44094

Dan H

Job Details: 12/30/2021

"Installed new heating element, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Lorain, OH 44052

Angel

Job Details: 12/30/2021

Cc that unit was not making water dispenser was working fine. Looked inside unit and found ice maker off reseted ice maker to make sure it cycles unit is working as designed. Opt test ok.

We serviced a

ELECTROLUX DISHWASHER

Model n/a

Near Fairport Harbor, OH 44077

Brian M

Job Details: 12/30/2021

"Cc of noise Ran unit Wash motor is grinding And grinding coming from drain pump as well Advised on drain pump and wash motor replacement ; ordrng 1 154844101 (motor kit) and 1 A00126401 (pump assembly), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Parkman, OH 44080

Brian M

Job Details: 12/30/2021

Cc unit not making Ice Ran icemaker test no issues found Found icemaker functioning properly at this time Advised to watch for 72 hours

We serviced a

FRIGIDAIRE DISHWASHER

Model FFCD2413US1A

Near Elyria, OH 44035

Marie V

Job Details: 12/30/2021

"Cc that the unit fills and drain and gets hot but does not run. Confirmed, verify power at the motor, has 122V. U it will need new motor. Gave estimate. Cust will not fix.; ordrng 1 5304519906 (Motor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE DRYER

Model DNSR473EV0WW

Near Cleveland, OH 44130

David R

Job Details: 12/30/2021

"Replaced heater assembly and idler. Tested, good. Older unit, noticed front bearings worn and broken. If wanted WE49X20697 drum bearing kit customer can call in. Unit is running and heating, good. Op test ok."

We serviced a

KENMORE WASHER

Model 110.429222

Near Broadview Heights, OH 44147

David R

Job Details: 12/30/2021

"Replaced drain pump. Tested, good. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near Broadview Heights, OH 44147

David R

Job Details: 12/30/2021

"Called techline, explained what the complaint is, explained what parts have been replaced. Explained no water is being felt underneath icemaker after water being called. Techline went over seals for the ice door been and ice chute might be causing condensation and build up, causing water to drop. Ordering parts needed ; ordrng 1 W11171728 (Ice door) and 1 W10837274 (Ice chute) and 1 W11387387 (UI control)"

We serviced a

KITCHENAID RANGE

Model KFGD500EBS00

Near Euclid, OH 44132

Dan H

Job Details: 12/30/2021

"Customer complaint of gas smell, confirmed, found regulator leaking gas; ordrng 1 WPW10546238 (Valve), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED8500DC

Near Chagrin Falls, OH 44023

Brian M

Job Details: 12/30/2021

Cc unit wasnt working right but now it is Tested unit unit functioning as designed Ran diagnostics found no errors Advised to watch

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Mentor, OH 44060

Jason N

Job Details: 12/30/2021

Cc unit needs updated heater element installed.Installed updated heater element using customer supplied pre Id part. Ran auto test. Op test good.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Euclid, OH 44143

Joe O

Job Details: 12/30/2021

Cc: knocking noiseRan auto test and calibration. Ran drain and spin. Unit functioning as designed. No abnormal noises. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WTW5900SB0

Near Cleveland, OH 44108

Manny

Job Details: 12/30/2021

"Cc unit stopped working 2 weeks ago also stated that unit rocks and walk while on a spin and loud grinding noise and agitator not moving. Unit will not start proper voltage at outlet 121V noticed when turning knob timer feel loose, knob is not engaging with the timer, was able to get the unit to spin by rotating the knob and dial together, agitator needs dog ears removed cabinet and noticed door switch is broken, as well as the fill nozzle suspension pads are deteriorated and/or missing and gear case is leaking oil.; ordrng 1 WP8577787 (Timer) and 1 WP8318084 (Door switch) and 1 285219 (Plate pads) and 1 285744 (pad) and 1 3360629 (gear case) and 1 285809 (cam,agitator) and 1 WP3360977 (water fill nozzle) and 1 WP8566022 (knob)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Cleveland Heights, OH 44118

Manny

Job Details: 12/30/2021

"Replaced adjusters, opt test ok, customer stated that unit started to leak again like a day after I left, found kick plate insulation getting caught in between the bottom door seal and cavity causing insulation to get soaked and eventually leaking, insulation was completely soaked ran cycle without insulation no leaks. Customer will run unit without kick plate and if it leaks hell give us a call to take another look and if it doesnt leak hell call us to order the insulation."

We serviced a

WHIRLPOOL DRYER

Model LGR4634EQ1

Near Euclid, OH 44143

Joe O

Job Details: 12/30/2021

"Cc: not heating, timer not advancingFound timer is advancing, but no heat. Found thermal fuse open. Needs thermal fuse. Replaced thermal fuse. Ran test cycle. ; used 1 WP3392519 (THERMAL FUSE) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED5000DW2

Near Mentor, OH 44060

Jason N

Job Details: 12/30/2021

Installed cycling thermostat. Ran dryer op test for 10 minutes. Unit is cycling heat properly.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Willoughby, OH 44094

Dan H

Job Details: 12/30/2021

"Installed new heater, op test good"

We serviced a

KENMORE DRYER

Model 110.75922401

Near Avon, OH 44011

Marie V

Job Details: 12/30/2021

"Cc that the unit started taking a long time to dry and now is not heating at all. Confirmed. Found thermal fuse open. Unit is full of lint and verify outside vent is clogged, proper air is not coming out. Replaced thermal fuse from T/S. Tested unit, pass. Cleared out some lint from outside vent. And left number for cust to call company to clean up vent from the home. Also unit has flexible foil vent, explain cust that those are considered fire hazard to replace with flexible metal or rigid metal vent. Op test ok; used 1 3392519 () from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ1

Near Cleveland, OH 44135

Marie V

Job Details: 12/30/2021

"Cc that the unit will not drain. Confirmed unit was full with water. Press cancel and pump is running but no water coming out. Removed hose from the disposal and saw grease at the hose. Used shop vacc to remove it all. Tested unit and pass, cleared all out. Op test okAdvice cust to run hot water at the sink before starting a cycle , so unit can start filling with hot water."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM00

Near Seven Hills, OH 44131

David R

Job Details: 12/30/2021

"Replaced damper. Ran diagnostics, good. Op test ok."

We serviced a

JENN-AIR RANGE

Model JES1750FS0

Near Cleveland Heights, OH 44121

Joe O

Job Details: 12/30/2021

Installed blower fan. Ran test bake. Op test ok

We serviced a

WHIRLPOOL DRYER

Model WGD6400SW0

Near Brook Park, OH 44142

David R

Job Details: 12/30/2021

"Cc unit drum humming, nothing moving. Found motor locked up. Will not move, nothing blocking, ordering motor and blower wheel. ; ordrng 1 WPW10463866 (Motor) and 1 WP694089 (Blower wheel), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Kent, OH 44240

Brian M

Job Details: 12/30/2021

Cc of temps dont seem hot when washing Found water to be normal and water temp isnt that hot through out the whole house OP Test Ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Brook Park, OH 44142

David R

Job Details: 12/30/2021

"Replaced heater, leveled unit out as best as possible, ran diagnostics, good. Op test ok."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Avon Lake, OH 44012

Angel

Job Details: 12/30/2021

Cc that unit was not washing or dispensing the pods. Verified started unit and started washing pump was running as should but did find that the dispenser door was not opening as should found that the rubber was a little off and would hit the plastic tab not letting it open reinstalled properly and door started opening and closing as should. Ran a diagnostics tests and found error code F4E3 motor fault and F7E1 no heat ran a test cycle and motor was washing as should and heater was working as should as well checked for loose connections and everything was good. Unit as of now is working as should. Explained to customer that if they have the same problem again they will need the wash pump and they stated that at that point they can just get a brand new one. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVWC565FW0

Near Bay Village, OH 44140

Angel

Job Details: 12/30/2021

"Cc that unit will jot start or gets stock on rinse cycle. Ran diagnostics and found error code F5E3 and F7E1 speed sensor fault. Verified in diagnostics the latch and was working fine tried to do a auto test and unit started screeching looked under unit and belt was completely off motor pulley was completely damaged the hub on basket stripped and gearcase leaking. Unit will need drive motor which is under warranty but also needs gear case, cam, belt, shifter, and hub replaced gave customer estimate and said they will pay the service call only.; ordrng 1 W11454734 (Gearcase) and 1 WPW10006384 (Belt) and 1 W10721967 (Cam) and 1 W10721967 (Drive motor) and 1 W10528947 (Hub) and 1 W11481722 (Shifter), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Wickliffe, OH 44092

Dan H

Job Details: 12/30/2021

"Customer complaint that unit is not cleaning dishes, ran diagnostics found f5e1(door stuck open), f4e3(wash motor not starting), and f7e1(no heat) error codes, unit started test cycle, unit filled, wash motor never started, wash motor is receiving 120vac , unit needs new sump assembly , installed new sump assembly, op test good ; used 1 W11085683 (PUMP&MOTOR) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FMDB01

Near Willoughby, OH 44094

Jason N

Job Details: 12/30/2021

"Cc unit not cooling in ff sectionFound very little airflow into ff section. Found frost buildup on evaporator cover in freezer, pulled evaporator cover. Found evaporator frosted over. Ran force defrost cycle. Heater turned on. Checked defrost thermistor resistance, reading open. Replaced thermistor using truck stock part. Steamed evaporator clear. Good airflow into ff section. Op test good.; used 1 WPW10384183 (THERMISTOR) from stock"

We serviced a

GE DISHWASHER

Model GLD7768V00SS

Near Cleveland, OH 44121

Joe O

Job Details: 12/30/2021

"Cc: leakingFound unit leaking from water valve. Needs water valve. Customer does not want to repair at this time ; ordrng 1 WD15X10014 (water valve), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model MDE3000AYW

Near Solon, OH 44139

Brian M

Job Details: 12/30/2021

"Cc of noise Found left wheel missing Will needs rebuilt with new wheels shafts and clips Also idler pulley is worn and belt abs baffle missing ; ordrng 2 12001541 (bearing & roller asy)s and 2 WP6-3129480 (shaft)s and 2 WP9703438 (ring-retnr)s and 1 WP33002535 (belt) and 1 WP6-3700340 (bearing) and 1 WP33002032 (baffle-drm), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

FRIGIDAIRE RANGE GAS

Model FGF337AWE

Near Lakewood, OH 44107

Angel

Job Details: 12/30/2021

Cc that unit is not heating. Verified and ignitor is not turning on checked for power and receiving 120vac also checked valve and has continuity. Will need ignitor replaced. Gave customer estimate; used 1 12400035 (IGNITER) from stock

We serviced a

MAYTAG DISHWASHER

Model MDB6000AWB

Near Painesville, OH 44077

Dan H

Job Details: 12/30/2021

"Customer complaint that unit is leaking and spring is broken, found door of of hinge, reset, found spring broken, unit is leaking passed door seal, unit needs new spring and door seal; ordrng 1 WP912652 (Spring) and 1 WP902894 (Seal), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Cleveland, OH 44112

Jason N

Job Details: 12/30/2021

"Cc unit coding f8e4 and unit will not startFound unit stuck in f8e4 fault. Checked under unit. Found broken wires at flow sensor connection and diverter connection. Unable to repair wiring. Unit will need lower wire harness and possible diverter. Parts not showing in stock at Marcone, office to contact customer with next service date. ; ordrng 1 W11416363 (Sump assembly) and 1 W11568793 (Lower harness)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDEM01

Near Cleveland Heights, OH 44106

Jason N

Job Details: 12/30/2021

Installed freezer door. Ensured good seal to cabinet. Op test good.

We serviced a

KITCHENAID REFRIGERATOR

Model KBRC36FTS00

Near Cleveland Heights, OH 44118

Jason N

Job Details: 12/30/2021

"Cc unit keeps cycling on and offFound unit is power cycling randomly. Ran manual functionality test to determine if a component is causing issue. Found evaporator fan motor test causes main board to make relay arcing noises and will power down main board. Unit will need evaporator fan motor and main board replacement. Main board is not showing in stock at Marcone, office to contact customer with next service date. ; ordrng 1 W10822580 (Evap fan motor) and 1 W10801767 (Control board)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM

Near Olmsted Township, OH 44138

David R

Job Details: 12/30/2021

"Replaced FF handle, good, op test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ05

Near Parma, OH 44130

Marie V

Job Details: 12/30/2021

Replaced switch. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near Solon, OH 44139

Brian M

Job Details: 12/30/2021

Cc gasket ripped Replaced gasket

We serviced a

KITCHENAID OTR MICROWAVE

Model KMHS120ESS5

Near North Olmsted, OH 44070

Angel

Job Details: 12/30/2021

Cc complaint that unit kept saying that door was open and customer tried to fix and pushed back the cam will need switched replaced. Replaced switches from truck stock tested unit. Opt test ok.; used 1 W11244490 (INTERLOCK SW KIT) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Lyndhurst, OH 44124

Joe O

Job Details: 12/30/2021

Cc: not drainingFound drain tube plugged. Cleared drain. Ran test cycle. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SMHZ00

Near Maple Heights, OH 44137

Manny

Job Details: 12/30/2021

"Unit still disgusting inside unit was not cleaned see pics. Customer needs to clean at least the freezer in or there for us to install the parts. He said he got us and unit will be clean when we come back I told him thats what he said last time, Thermistor never arrived reordering thermistor. ; ordrng 1 WPW10383615 (thermistor)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KBS0

Near Chagrin Falls, OH 44022

Jason N

Job Details: 12/30/2021

"Cc unit not starting cyclesRan diagnostics, found codes f7e1 for single speed wash motor failure, f8e4 for overflow and f9e1 for product not draining. Ran diagnostics test cycle, unit stuck in drain out mode, will not turn on wash motor. Unit needs sump assembly. Customer not repairing at this time, estimate only. ; used 1 W11416362 (Sump assembly) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF305ESS00

Near Brecksville, OH 44141

Marie V

Job Details: 12/30/2021

Replaced control board. Op test okBrought core for return

We serviced a

WHIRLPOOL WASHER

Model MVW6230HW2

Near North Olmsted, OH 44070

David R

Job Details: 12/30/2021

"Replaced harness and drain pump, cleared error codes, ran diagnostics and calibration, good. Op test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS322FNAM01

Near Chardon, OH 44024

Brian M

Job Details: 12/30/2021

Cc of lights flickering Reseated modules and flickering stop Advised to watch and quoted for leds if need in future

We serviced a

WHIRLPOOL WASHER

Model WFW9700VW01

Near Westlake, OH 44145

Angel

Job Details: 12/30/2021

Found hinge snapped on bottom Replaced with new one. Opt test ok.; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL RANGE

Model WFG975H0HZ1

Near Painesville, OH 44077

Dan H

Job Details: 12/30/2021

"Customer complaint that oven is not heating, started bake for 425 degrees, oven did not light, found connection to bake valve hanging down, locking tab for wire is broken off causing wire to just fall out, unit needs new valve assembly ; ordrng 1 W10919226 (Valve)"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Mayfield Heights, OH 44124

Joe O

Job Details: 12/30/2021

"Cc: noise, not spinning out clothesCustomer stated unit not as quiet as it use to be, and that the unit is not spinning clothes out as well as it use to. No stored error codes. Ran auto test and calibration. Unit functioning as designed. Op test ok"

We serviced a

GE DISHWASHER

Model PDWF600R10WW

Near Mayfield Heights, OH 44124

Joe O

Job Details: 12/30/2021

"Cc: leakingRan test cycle. Found unit spraying from water valve. Found motor and harness corroded. Advised customer, motor and all electronics working at the moment. Needs water valveCustomer does not want to repair at this time Customers card would not go through. Office to contact for svc($117.72); ordrng 1 WD15X10014 (water valve), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model MED3500FW1

Near North Ridgeville, OH 44039

Angel

Job Details: 12/30/2021

Cc that vent tray was broken and that its not drying as should. Found flaps on vent tray broken replaced with new one also unit was clogged with lint in the blower wheel i cleaned out and at the outside of the house the vent was clogged with hair and lint also cleaned out. Unit working as should now and recommended customer to get vent cleaned out. Opt test ok.; used 1 SHIPPING (shipping and handling) from stock

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Geneva, OH 44041

Dan H

Job Details: 12/30/2021

"Customer complaint of water under basket, advised customer that there is alway water under the basket as well as a treated liquid in the balance ring that they are hearing, ran diagnostics no error codes found, unit spins and agitates , all components working, unit is operating as designed"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Broadview Heights, OH 44147

Manny

Job Details: 12/30/2021

"Cc unit not drying. Stated they have 2 of the same units installed right and this one is not drying like the other one. Ran diagnostics and found error code F7E1 for no heat, checked power from control to heater and 122V present replaced heating element opt test ok"

We serviced a

WHIRLPOOL DRYER

Model WED9500TC0

Near Painesville, OH 44077

Joe O

Job Details: 12/30/2021

Cc: loud squealingFound pulley and roller squealing. Needs dryer repair kit. Advised customer tabs to panel around door may break off and panel is no longer available. Customer does not want to repair at this time; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Chagrin Falls, OH 44023

Jason N

Job Details: 12/30/2021

Cc unit needs updated heater element installedInstalled updated heater element using customer supplied pre Id part. Ran auto test cycle. Op test good

We serviced a

WHIRLPOOL DRYER

Model WED49STBW1

Near Elyria, OH 44035

Angel

Job Details: 12/30/2021

Cc that lid switch was broken. Found lid switch broken replaced switch tested unit. Opt test ok.

We serviced a

GE REFRIGERATOR

Model CFE28USHBSS

Near Austinburg, OH 44010

Dan H

Job Details: 12/30/2021

"Installed new fresh food section evaporator fan, op test good , user interface board is wrong board, ordering correct board, subtracted cost of wrong part from cost of correct part; ordrng 1 WR55X34170 (LCD board)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Chagrin Falls, OH 44023

Jason N

Job Details: 12/30/2021

Installed pantry UI control and pantry harness. All functions normal at this time. Op test good.

We serviced a

MAYTAG WASHER

Model MHW5100DW0

Near Rocky River, OH 44116

Manny

Job Details: 12/30/2021

"Cc unit leaves clothing damp at end of cycle and jumps from 10 to 1 minute but never gets to high spin, ran diagnostics and found error codes F5e2 door lock error, f0e1 load detected during clean cycle. F8e1 The washer does not detect water input after 12 minutes of filling. Set unit in an auto test all components are operational no error codes at the end of cycle. Asked customer for 4 lrg towels to run a spin test, got towels soaked the switch unit to drain and spin, cycle finish with no issues towels are pretty much dry. Unit is working as designed. Opt test ok."

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Olmsted Township, OH 44138

David R

Job Details: 12/30/2021

"Cc unit did go into flood mode, he called whirlpool and they showed him how to cancel that put, next day said they ran a load a smelled a little burning at the end of cycle. Opened up by control, smelled all around, no smell or signs of burning. Same with underneath, no signs of anything damaged. Service pointer on unit not agitating/ spin, wet clothes at end of cycle, found actuator arm coming out of cam, replaced actuator from t/s. Ran diagnostics, no error codes, ran diagnostics test. All components working. Ran calibration, good. Ran normal cycle and drain and spin, good. Found coins stuck between agitator, removed. Op test ok. ; used 1 WPW10006355 (ACTUATOR) from stock"

We serviced a

SAMSUNG DRYER

Model DV45H7000GW/A2

Near Ashtabula, OH 44004

Joe O

Job Details: 12/30/2021

Cc: not startingFound idler pulley broken off. Needs idler pulley. Replaced idler pulley. Tested. Op test ok ; used 1 DC93-00634A (Idler pulley) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KSF26C4XYY03

Near Rocky River, OH 44116

Manny

Job Details: 12/30/2021

"Cc unit not cooling in RC side, stated that unit stopped cooling on Xmas day but started working after he called for service, ran diagnostics and when got to step 3 for damper activation notice that damper kept opening and closing on its own remove diffuser cover and noticed damper door broken, unit will need a diffuser.; ordrng 1 W10814173 (diffuser), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KSSS42QMX01

Near Novelty, OH 44072

Jason N

Job Details: 12/30/2021

"Cc unit not coolingChecked frost pattern on evaporator, found heavy frost on first coil. Checked for leaks using uv light. Found small amount of uv dye on evaporator, looks to be originating from factory epoxy joint on capillary tube. Unit will need evaporator replaced. Part is still under warranty. Part is not showing in stock at Marcone, office to contact customer for next service date. ; ordrng 1 WP2306093 (Evaporator)"

We serviced a

KITCHENAID WALL OVEN

Model KEMS379BSS00

Near Ashtabula, OH 44004

Dan H

Job Details: 12/30/2021

"Installed new user interface , op test good"

We serviced a

MAYTAG WASHER

Model MVWX500XW1

Near Amherst, OH 44001

Angel

Job Details: 12/30/2021

"Cc that unit was not spinning out and did not do anything. Ran diagnostics and found shifter fault and basket speed sensor fault. Will need shifter replaced shifter ran calibration unit started working but now that its spinning found out the gearcase is bad as well sounding real loud. Opt test ok.; ordrng 1 W11132267 (Gearcase) and 1 W10721967 (Cam) and 1 WPW10006384 (Belt), used 1 WPW10006355 (ACTUATOR), and 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF305ESS05

Near North Ridgeville, OH 44039

David R

Job Details: 12/30/2021

"Replaced icemaker, also found some ice in line blocking water from being called. Corrected, cleared, tested, good. Op test ok."

We serviced a

GE DRYER

Model DCVH515EF0WW

Near Mentor, OH 44060

Brian M

Job Details: 12/29/2021

"Cc unit not heating Found unit not running due to snapped belt caused by roller Needs roller and belt ; ordrng 1 WE12M29 (belt drive) and 1 WE12X83 (pulley idler), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE DISHWASHER

Model GDF530PGM0WW

Near Mayfield, OH 44143

Brian M

Job Details: 12/29/2021

"Cc unit stopped working Found no led light on board but unit getting power Needs control board ; ordrng 1 WD21X25732 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MFD2561HES

Near Solon, OH 44139

Brian M

Job Details: 12/29/2021

"Cc ff section warm Found diffuser stuck closed Diffuser motor malfunctioning Needs diffuser ; ordrng 1 WP67003903 (control- d), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE REFRIGERATOR

Model PFSS5RKZASS

Near Solon, OH 44139

Brian M

Job Details: 12/29/2021

Cc no ice no water Found supply line kinked behind fridge fixed position of line OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Kent, OH 44240

Brian M

Job Details: 12/29/2021

Installed thermistor Advised to watch

We serviced a

WHIRLPOOL ICEMAKER

Model MIM1554ZRS0

Near North Royalton, OH 44133

David R

Job Details: 12/29/2021

"Cc unit not getting water and icemaker not stopping when making ice. Found 120 coming from control to valve, ice bin thermistor out of range. Will need water valve and thermistor. Ordering ; ordrng 1 W10881366 (Water valve) and 1 WPW10511923 (Bin thermistor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Broadview Heights, OH 44147

David R

Job Details: 12/29/2021

"Replaced element, ran diagnostics, good. Tested. Op test ok."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS04

Near North Ridgeville, OH 44039

Angel

Job Details: 12/29/2021

Replaced ui and control board. Opt test ok.

We serviced a

WHIRLPOOL RANGE

Model WFE320M0ES

Near Willoughby, OH 44094

Jason N

Job Details: 12/29/2021

"Cc unit front burner getting too hot Customer stated on several occasions the RF burner gets too hot/stays glowing red and burns things. Ran burner test, element seems to be cycling properly but can hear arcing inside infinite switch. Possible arcing is causing L contacts to temporarily weld together, keeping element powered on. Ordering infinite switch. ; ordrng 1 WP3149400 (Infinite switch)"

We serviced a

MAYTAG DRYER

Model MED6230HW2

Near Willowick, OH 44095

Jason N

Job Details: 12/29/2021

"Cc unit making vibration noise during cycleRan dryer op test, after several minutes vibration manifested in blower wheel area of unit. Pulled unit apart, found blower wheel cracked. Replaced blower wheel using customer supplied pre Id part. Ran dryer op test for 10 minutes, no abnormal sounds heard. Op test good"

We serviced a

MAYTAG REFRIGERATOR

Model n/a

Near Willowick, OH 44095

Jason N

Job Details: 12/29/2021

Cc unit needs water filter replaced Replaced water filter using customer supplied part. Purged 1 gallon of water through dispenser. Op test good.

We serviced a

MAYTAG DRYER

Model MEDB750YW1

Near Avon Lake, OH 44012

Angel

Job Details: 12/29/2021

Replaced thermal fuse and thermistor tested unit. Opt test ok.