We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Kent, Ohio 44240
Brian M
Job Details:
01/31/2022
Installed icemaker and control OP Test Ok Advised to watch
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Shaker Heights, Ohio 44122
Manny
Job Details:
01/31/2022
"Replaced pump and hose, noticed still draining slow, found garbage disposal almost clogged up with gunk, and no barely any water making it through, removed some of the gunk and grease from disposal but there is a lot remove drain hose and set unit to drain in the sink unit is draining and operational, advise customer to have someone clean out the disposal and if she still have issues afterwards to give us a call. Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW03
Near Kent, Ohio 44240
Brian M
Job Details:
01/31/2022
Cc unit door opens to far Nothing can be adjusted or replaced its just how the unit is made
We serviced a
WHIRLPOOL MICROWAVE
Model IBMS1455DS00
Near Chagrin Falls, Ohio 44022
Corina H
Job Details:
01/31/2022
Replaced the control. Brought the core back return. Opt out ok. ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL DRYER
Model WED8000DW3
Near Mentor, Ohio 44060
Joe O
Job Details:
01/31/2022
Cc: long dry timesFound error f4e3(restricted air flow). F4e4(l2 line voltage). Cust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard?associated with this type of vent hose and advised cust to replace with a semi?rigid metal hose to?prevent fire hazard.ran test cycle. Found unit has good heat and air flow. Unit functioning as designed. Advised customer to clean venting. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Seven Hills, Ohio 44131
Marie V
Job Details:
01/31/2022
"Replaced control, filter drier and evaporator. Put unit into a vacc 29. Filled with r600 41 grams. Good frost pattern . Advice cust to allow unit 24 hours to reach normal temps. Op test ok; used 1 L13000619 (Fitting), 1 W10896710 (Fitting), 1 Tjat1200 (Fitting), 1 W11401417 (Fitting), 1 W11401413 (Fitting), and 1 W10895723 (Fitting) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ01
Near North Ridgeville, Ohio 44039
Marie V
Job Details:
01/31/2022
Replaced UI and Ice bin. Tested crush and regular ice. Good. Tested the water. Good. Showed cust about measure fill. Unit is making ice. Op test okBrought core for return
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near North Olmsted, Ohio 44070
Angel
Job Details:
01/31/2022
Went to install lid and they sent the wrong part they sent a microwave door instead of the lid. Will have to order again part. ; ordrng 1 W11404468 (Lid)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM6
Near Mentor, Ohio 44060
Joe O
Job Details:
01/31/2022
"Cc: not draining, bad odorCustomer stated unit will not drain, and unit has a foul odor. Found small amount of standing water. Canceled cycle. Unit drained. Found screen is plugged with food and debris. Advised customer the screen and filter require cleaning. Advised customer of debris in screen pump and drain hose. Customer stated they tried every cleaning technique to clean the unit and it still smells. Advised customer only way to clean completely at this point would be to replace all the sealed parts. Ran test cycle. Found cold water at start of cycle(advised customer to run hot water at sink). Unit continuously draining. Unit functioning as designed. Op test ok Built estimate for sump, drain hoses, and spray arms. ; ordrng 1 WPW10482480 (pump&motor) and 1 WPW10491331 (spray arm) and 1 WPW10498900 (spray arm) and 1 WPW10545278 (drain hose) and 1 8269144A (drain hose), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM00
Near Parma, Ohio 44134
David R
Job Details:
01/31/2022
"Cc unit not cooling, all components were working fine up until 1/28, completely stop cooling. Dispenser not working, 3 way valve is clicking and compressor not starting. Replaced left deli drawer. Called techline. Had me check fans, dispenser. All lights working. Techline saying a shortage in voltage. Order and replaced UI and control. **right fridge door needs replaced but replaced controls first ; ordrng 1 WPW10675033 (Main control) and 1 W11387384 (Ui)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near North Royalton, Ohio 44133
Angel
Job Details:
01/31/2022
"Steamed out evaporator and replaced evap cover, ui, and main control. Opt test ok."
We serviced a
KITCHENAID RANGE
Model KSIB900ESS1
Near Chagrin Falls, Ohio 44022
Corina H
Job Details:
01/31/2022
Replaced the ui and control. The ribbon cable was corroded. Found the lower oven not responding to cancel. Will need a new ribbon cable. ; ordrng 1 W11025616 (Harness)
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Pepper Pike, Ohio 44124
Corina H
Job Details:
01/31/2022
"CC that the unit is not spinning. Confirmed found the drum is not turning. Removed the back panel, drum is spinning. Started a load of clothes, spun good. Opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ
Near Cleveland, Ohio 44106
Corina H
Job Details:
01/31/2022
"CC that the unit is not drying the dishes and they still come out dirty. Confirmed. No rinse aid being used and liquid detergent. Water is only 108*. Advised cust to use rinse aid, turn the water up and to use pods. Opt test ok."
We serviced a
WHIRLPOOL WASHER
Model WTW7120HC0
Near Highland Heights, Ohio 44143
Jason N
Job Details:
01/31/2022
"Cc unit will occasionally make a rattling noise and possible leak from the left side of unit.Customer stated sometimes it sounds like a coin rattling around in unit and leaked on left side, 3 times since unit owned. Ran auto test, no abnormal sounds heard, no leaks found on unit. Filled unit tub, no leaks found. Ran quick wash test, all functions passed, no abnormal sounds when washing or spinning. No leak found on unit. Could not duplicate issues at this time."
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Parma, Ohio 44129
David R
Job Details:
01/31/2022
Manifold and upper spray arm replaced. Good. Spray arm was broke from factory. Good. Op test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Willoughby, Ohio 44094
Corina H
Job Details:
01/31/2022
"Cust showed pop, sent pic CC that the doors are not level. Confirmed. Leveled the doors. The condenser is rattling, used the dampener to quite the noise. Opt test ok ; used 2 Wp2158826 (Dampener) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM3
Near Strongsville, Ohio 44136
David R
Job Details:
01/31/2022
"Cc unit not draining. Found might have been a small blockage in hose or binding on pump. Blew through hose. Ran dishwasher, now draining properly. Left parts and prices on lbc if customer needs in future, drain pump and both drain hoses. Unit is good, SVC only."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Solon, Ohio 44139
Manny
Job Details:
01/31/2022
"Cc unit just clicking when need to agitate, replaced shifter, ran diagnostics opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHW0
Near Mentor, Ohio 44060
Joe O
Job Details:
01/31/2022
"Cc: not running through cycleFound drain frozen, water lines frozen. Advised customer unit will not operate with drain and fill lines frozen. Could not test unit. Advised customer to leave water off to unit until after it thaws due to potential flooding."
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DBL3
Near Mentor, Ohio 44060
Joe O
Job Details:
01/31/2022
"Cc: not washing, not heatingFound sump assembly receiving proper power, but not washing. Needs sump assembly. Installed sump assembly. Ran diagnostics test cycle. Op test ok ; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2325TS0
Near Solon, Ohio 44139
Manny
Job Details:
01/31/2022
Found damper stuck closed not letting air into the RC unit will need a new damper control.; ordrng 1 242303001 (damper assy)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Strongsville, Ohio 44149
David R
Job Details:
01/31/2022
Replaced heater. Tested. Good. Op test ok.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Avon, Ohio 44011
Angel
Job Details:
01/31/2022
Replaced heater. Opt test ok.
We serviced a
WHIRLPOOL RANGE
Model WOD77EC0HS02
Near Independence, Ohio 44131
Manny
Job Details:
01/31/2022
"Unit will not connect to wifi Found error code F6E0 for ui losses communication, called wpl tech line at 5:46pm spoke to steve he recommended to replace main board, SR#7732858025. Ordering main control ; ordrng 1 W11261165 (cntrl-elec)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KWH0
Near Mentor-on-the-Lake, Ohio 44060
Joe O
Job Details:
01/31/2022
"Cc: not advancing through cycle, not heatingCustomer stated unit will not advance past wash cycle and unit is not heating. Found error codes f8e1(no water). Ran diagnostics test. Unit filling, washing, draining and heating. Ran express wash. Found very slow leak on supply line. Advised customer they need a plumber or contractor to install new supply line. Unit advancing from initial wash. Unit functioning as designed. Op test ok"
We serviced a
WHIRLPOOL DRYER
Model WED8500DC4
Near Mentor-on-the-Lake, Ohio 44060
Joe O
Job Details:
01/31/2022
Installed motor and blower wheel. Ran test cycle. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Rootstown, Ohio 44272
Brian M
Job Details:
01/31/2022
"Customer showed pop took pic Cc on,y dashes on control Control not responding Replaced using truck stock OP Test Ok ; used 1 WPW10503278 (CNTRL-ELEC) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Ravenna, Ohio 44266
Brian M
Job Details:
01/31/2022
Cc unit not washing Found drain hose on floor going to sump Advised on hose placement
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Mayfield Heights, Ohio 44143
Brian M
Job Details:
01/31/2022
Installed element OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near North Ridgeville, Ohio 44039
Marie V
Job Details:
01/31/2022
Cc that the freezer is cold but not keeping things frozen. Took temps 36* fresh food and 18* freezer. Unit is on the garage. Explain cust that if garage is not climate controlled unit will not work properly in temps bellow 55* . If put unit in the basement it will work properly or when summer comes if it does not goes above 100* it will work good. Unit is working as designed. Op test ok
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near North Ridgeville, Ohio 44039
Marie V
Job Details:
01/31/2022
"Cc that the unit is not heating. Confirmed . Found heater open. Also vent behind unit crushed and outside a little clogged. Cleared out. Expla cust that the vent need fix. Cust paid in full for heater. ; ordrng 1 WP3387747 (Heater), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Cleveland, Ohio 44135
Manny
Job Details:
01/28/2022
"Cc unit still doing the same. Rpm sensor on shifter not detecting the baske spinning, unit will need a shifter, tried using my TS shifter but was damaged in the box see pics ; ordrng 1 W10913953 (actuator)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Parma, Ohio 44129
Manny
Job Details:
01/28/2022
"Replaced ice maker and main control, ran service mode and try to activating ice maker harvest, will not activate, unit will neeed a new UI. Ordering UI; ordrng 1 W11518204 (User interface)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHV04
Near Amherst, Ohio 44001
Gabriel P
Job Details:
01/28/2022
"Replace thermistor with harness,opt test ok ; used 1 W10882923 (ICE MAKER ASSY) from stock"
We serviced a
GE WASHER
Model GTW330ASK1WW
Near Madison, Ohio 44057
Dan
Job Details:
01/28/2022
"Customer complaint that unit will fill but not do anything else, found lid not locking, unit runs if lid switch is pressed manually, unit, needs new lock and strike; ordrng 1 WH02X24399 (Strike) and 1 WH08X32697 (Lock), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL STACKED W/D
Model WED560LHW2
Near Painesville, Ohio 44077
Brian M
Job Details:
01/28/2022
"Installed blower, seal, and rollers OP Test Ok"
We serviced a
WHIRLPOOL DRYER
Model WED94HEXW0
Near Olmsted Township, Ohio 44138
Gabriel P
Job Details:
01/28/2022
"Found pulley squeaking,replace parts from t/s ,opt test ok; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL DRYER
Model MED5500FW0
Near Ashtabula, Ohio 44004
Dan
Job Details:
01/28/2022
"Installed new dryer repair kit, op test good"
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Parma Heights, Ohio 44130
Manny
Job Details:
01/28/2022
"Cc unit leaks frost the bottom. Found drain pump leaking from the union, unit will need a drain pump. Customer wants to be added to cancellation list ; ordrng 1 W10919003 (Drain pump)"
We serviced a
GE REFRIGERATOR
Model CFE28USHBSS
Near Austinburg, Ohio 44010
Dan
Job Details:
01/28/2022
"Installed new user interface, op test good"
We serviced a
KITCHENAID RANGE
Model KGCP467JSS06
Near Chardon, Ohio 44024
Dan
Job Details:
01/28/2022
"Customer complaint that burners are igniting slow, burners ignite immediately when gas reaches them, unit is operating as designed"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Chardon, Ohio 44024
Dan
Job Details:
01/28/2022
"Unable to get into driveway due to snow, office is rescheduling ; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ05
Near Olmsted Falls, Ohio 44138
Gabriel P
Job Details:
01/28/2022
"Found tube half way in and out correct issue also advise other issue with unit to watch out for,also took pictures of pop unit is under one year warranty.opt test ok"
We serviced a
FRIGIDAIRE FREEZER UPRIGHT
Model LFFH20F3QWC
Near North Ridgeville, Ohio 44039
David R
Job Details:
01/28/2022
"Replaced temp control. Set to 7, set a drink in there. Give 24 hrs to return to normal temps. Op test ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS02
Near Cleveland Heights, Ohio 44118
Jason N
Job Details:
01/28/2022
Installed LED inverter board. Illumination returned to unit. Op test good.
We serviced a
FRIGIDAIRE WALL OVEN
Model PLEB27S9DCB
Near Lorain, Ohio 44052
Angel
Job Details:
01/28/2022
Cc that unit will not do anything after they installed temp sensor. Prior visit unit was working just had f31 error for shorted temp sensor. I ordered the part for customer to install and not sure what they did but unit will not turn on now. Verified power to unit and control is receiving 240vac but display is completely off will need control replaced. Checked on part and its discontinued unit can not be fixed. Called BJ and said we can not do anything from here.
We serviced a
WHIRLPOOL WASHER
Model NFW5800HW2
Near North Ridgeville, Ohio 44039
Marie V
Job Details:
01/28/2022
"Cc that the unit will not power on. Connected to an outlet, no power, reset the outlet and unit when stain to drain. Found things inside the unit, like paper or leaves. Removed from panel of unit and got to the drain catch. Removed them and started a drain and spin. Op test ok"
We serviced a
KITCHENAID WALL OVEN
Model KODE300ESS05
Near Solon, Ohio 44139
Jason N
Job Details:
01/28/2022
"Cc unit still not heating properlyCalled wp techline, JR, documented as unit operating as designed, no fault codes, temperatures cycling within specification, advised customer adjust time and temperature with her recipes."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Avon, Ohio 44011
Angel
Job Details:
01/28/2022
Replaced heater tested to make sure theres no leaks. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KUDP02IRBS3
Near North Ridgeville, Ohio 44039
David R
Job Details:
01/28/2022
"Replaced water valve. Tested, no leaks, running through cycle. Good. Op test ok."
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near North Ridgeville, Ohio 44039
Marie V
Job Details:
01/28/2022
"Cc that the unit is showing DRN on the display. Confirmed unit is trying to drain, ran diag found error code F0E4 spin limited by water temps, F2E1 ui stuck button F9E1 drain pump system problem. Removed water from unit and removed pump, found it had a pin inside, showed cust and drain pump was too hot. Advice cust that is best to replace in case it was damaged by trying to drain. She said go ahead. Replaced drain pump from T/S ran drain and spin. Op test ok; used 1 W10876600 (PUMP-WATER) from stock"
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Cleveland, Ohio 44102
Corina H
Job Details:
01/28/2022
Replaced the control. Did not take the control. Ran a calibration. Opt test ok
We serviced a
GE REFRIGERATOR
Model GFE28GSKFSS
Near Painesville, Ohio 44077
Joe O
Job Details:
01/28/2022
"Installed heater assembly, and harness. Unit is cooling. Advised customer to allow 24 hours for temps to adjust. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN602ESS01
Near Moreland Hills, Ohio 44022
Jason N
Job Details:
01/28/2022
Cc unit interior lights not workingFound LED modules in both freezer and ff sections not working. Identified failed modules. Replaced using customer supplied parts. Illumination returned to unit. Op test good. Retrieved control for return.
We serviced a
MAYTAG WALL OVEN
Model MEW9630DS01
Near Novelty, Ohio 44072
Brian M
Job Details:
01/28/2022
Cc unit seems like temps bounce back and forth either to hot or to cold Ran test bake in upper and lower oven at 350 temps regulated at about 157 upper and 147 lower. These are within spec Ran broil to 550 in both no issue found Advised to watch.
We serviced a
WHIRLPOOL COOKTOP ELE
Model WCG55US6HS00
Near Westlake, Ohio 44145
Angel
Job Details:
01/28/2022
Cc that the units grates are not staying up as there supposed to. Called BJ to ask about this issue and asked me to call Whirlpool tech line to see what they would say. Called and spoke with Austin and explained issue and said to try to replace the hinges to see if that would work. Ordering hinges also ordering grates.; ordrng 3 W10826075 (Hinge)s and 1 W11204377 (Grates)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Strongsville, Ohio 44136
David R
Job Details:
01/28/2022
"Cc cooling. Temp in FF normal around 39, FZ temp wont get down past 10* been that way since customer got it. FZ evap has frost pattern but not complete. Tapped on process stub. Took temp reading. Showing 5 inch vacuum. Added refrigerant to system. Ordering and replace filter drier. *** schedule as 4 count.*** requesting double labor ; schdld next appmnt for 2/4 FRI AM"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Brooklyn, Ohio 44144
Marie V
Job Details:
01/28/2022
Replaced nuts and stopper. Tested unit. No leaks op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model DU5004XM1
Near Mentor, Ohio 44060
Joe O
Job Details:
01/28/2022
"Cc: leaking, not washing properlyCustomer stated unit leaking from front, unit had standing water. Not draining. Found customer installed a garbage disposal and did not knock out punch. Knocked out punch. Ran test cycle. Unit not filling. Found float broken at screw point. Needs floatFloat is discontinued.; ordrng 1 718035 (float(discontinued))"
We serviced a
GE DRYER
Model GTD65EBSJ4WS
Near Chagrin Falls, Ohio 44022
Jason N
Job Details:
01/28/2022
Installed control board. Programmed to 01 and electric type. Ran dryer op test. Good tumble and heat. Op test good.; saved tckt
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS02
Near Bay Village, Ohio 44140
Angel
Job Details:
01/28/2022
Replaced evaporator cover with harnesses. Opt test ok.(Office to refund money back for the control board Only evap cover was replaced).
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBMS02
Near Broadview Heights, Ohio 44147
David R
Job Details:
01/28/2022
"Replaced evap harness and fan, replaced gasket under ice bin. Found ice bin broken on side, causing ice to spill out, WPW10347093. Op test ok."
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near North Olmsted, Ohio 44070
Marie V
Job Details:
01/28/2022
"Replaced pump , tested unit. No leaks. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWC415EW1
Near Cleveland, Ohio 44134
Corina H
Job Details:
01/28/2022
"Replaced the gearcase, hub, cam , capacitor, motor, shifter, shield and belt. Found the wires are corroded. The agitator is wobbly. Started a deep water wash. When cancelling the washer does not drain and the power does not come back. Will need a new control, wire harness and agitator. Office to reschedule appointment ; ordrng 1 W10846191 (Washplate) and 1 W10836496 (Agitator) and 1 W11131700 (Harness) and 1 W11124822 (Control)"
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Mentor, Ohio 44060
Joe O
Job Details:
01/28/2022
"Cc: not advancingFound error codes f4e3(wash motor not running) f7e1(not heating). Found sump is receiving proper power, but not washing. Needs sump assembly. Customer does not want to repair at this time; used 1 W11085683 (PUMP&MOTOR) from stock"
We serviced a
KITCHENAID RANGE
Model KSGB900ESS
Near Seven Hills, Ohio 44131
Corina H
Job Details:
01/28/2022
CC that the warming drawer is not sliding out well. Confirmed. Found the slides off the track. Readjusted the slides. Opt test ok
We serviced a
ROPER DRYER
Model RED4516FW0
Near Bedford, Ohio 44146
Jason N
Job Details:
01/28/2022
"Cc unit not heating but not tumbling Found unit belt broken and support roller seized. Used truck stock repair kit to replaced components. Ran dryer op test, good heat and tumble. Op test good.; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS03
Near Aurora, Ohio 44202
Brian M
Job Details:
01/28/2022
"Cc unit says to close door Found door not hitting switch Needs door, found error for microwave relay, and lamp out, ui is not responding to all touches Needs controls, lamp and and door Office to schedule ; ordrng 1 W10886919 (lmp-basles) and 1 W11110283 (glass-door) and 1 W11297728 (console) and 1 W11325603 (Control)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP350PAAW5
Near Aurora, Ohio 44202
Brian M
Job Details:
01/28/2022
Cc still has leak Found small leak coming from float Removed float and found a ton of debris under switch likely causing unit to over fill Cleaned debris and but spray arm back on OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Bay Village, Ohio 44140
Angel
Job Details:
01/28/2022
Customer stated that since i came out last time unit has been working fine. But still wanted me to replace control board. Replaced control board. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW2
Near Westlake, Ohio 44145
Manny
Job Details:
01/28/2022
"Cc unit just flashes a code F5. Unit was unplugged, plugged in unit and unit started coming on and off every 2 seconds or so and flashing an F5 code was able to get into diagnostics and found error codes f3e2 for Inlet Water Temperature Fault, F5E1 Lid Switch Fault Lid Is Up, f0e2 oversuds, F5e3 Lid Lock Will Not Unlock, cleared code but can get the unit into diagnostics cycle it will shut off and start flashing the code. Dispenser is full of liquid and powder detergent, informed customer that that is too much detergent. Unit will need a lid latch, Im out of TS, ordering latch; ordrng 1 W10810403 (Lid latch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Parma, Ohio 44129
Gabriel P
Job Details:
01/28/2022
"Replace housing and blower,opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Painesville, Ohio 44077
Dan
Job Details:
01/28/2022
"Installed new heater, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ
Near Garfield Heights, Ohio 44128
Jason N
Job Details:
01/28/2022
"Cc unit burnt mark on bottom ring and bad smellCustomer stated there was an object on the bottom of unit and a bad smell after the cycle. Did not see anything on heater element at this time, no abnormal smell. Advised customer a foreign object or piece of food may have fallen on heater element and burnt off. No issues found at this time. Op test good."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Warrensville Heights, Ohio 44128
Jason N
Job Details:
01/28/2022
Installed control board. Ran bake test to 350 degrees. Good ignition and preheat. Op test good.
We serviced a
KITCHENAID DISHWASHER
Model KDTE404DSS0
Near Aurora, Ohio 44202
Brian M
Job Details:
01/28/2022
Installed heater OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL DRYER
Model WED5620HW0
Near Bay Village, Ohio 44140
Manny
Job Details:
01/28/2022
"Cc unit was making a squeaking noise, stated that he lubricated the rollers and the noise stop but just wanted us to come and take a look to make sure everything was good with the unit. Inspected the unit everything seen to be good and no noise. Opt test ok, collected for service."
We serviced a
KENMORE DRYER
Model 110.67032601
Near Brooklyn Heights, Ohio 44131
Corina H
Job Details:
01/28/2022
"CC that the unit is not heating. Confirmed. Found the heater is open. Will need a new heater.; ordrng 1 WP8544771 (Heater), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Parma Heights, Ohio 44130
Gabriel P
Job Details:
01/28/2022
Found error F7E6 motor fault and open clockwise or counterclockwise circuit and error F0E5 off balance load delete code ran calibration and auto test
We serviced a
WHIRLPOOL DRYER
Model WED5100HW1
Near Streetsboro, Ohio 44241
Brian M
Job Details:
01/28/2022
Installed drum belt and seal Customer confirmed unit is quieter OP Test Ok
We serviced a
KENMORE DISHWASHER
Model 665.12783K311
Near Kent, Ohio 44240
Brian M
Job Details:
01/28/2022
Cc unit wont start Found glass in pump Removed glass OP Test Ok
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Brecksville, Ohio 44141
David R
Job Details:
01/28/2022
"Cc unit not heating. Found connection loose loose on power cord on bracket to terminal. Corrected, tested, heating and cycling, good. Op test ok."
We serviced a
JENN-AIR RANGE
Model JDRP436WP02
Near Olmsted Township, Ohio 44138
David R
Job Details:
01/28/2022
"Cc unit not recognizing door closed, also screen will freeze up. Went into diagnostics, found F2E1 stuck/shorted keypad. All connections check good. Ordering control Ui, replace all parts at same time **2 job count for testing ; ordrng 1 WPW10464535 (Assembly Ui keypad)"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Cleveland, Ohio 44109
Manny
Job Details:
01/28/2022
"Replaced gearcase and agitator, unit is missing the agitator cap, ordering agitator cap, no need for return visit, customer will install cap when arrive. Ran auto cycle unit finished with no errors, opt test ok; ordrng 1 W11246846 (Agitator cap)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Parma Heights, Ohio 44130
Gabriel P
Job Details:
01/28/2022
"Found error code f4e3 wash motor faulty and f7e1 no heat gave customer will think about it paid for service only do not order parts ; ordrng 1 W11025157 (Pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Mentor, Ohio 44060
Dan
Job Details:
01/28/2022
"Customer complaint of knocking noise, compressor and condenser fan sound good, air damper sounds good, evaporator fan sounds good, heard popping noise inside cabinet, advised customer that this is normal, unit is operating as designed"
We serviced a
GE STACK W/D
Model GUD24ESSM1WW
Near Mentor, Ohio 44060
Dan
Job Details:
01/28/2022
"Customer complaint of squealing noise, ran drain and spin and speed wash , unit spun and agitated , no squealing noise heard, unable to duplicate the problem, unit is operating as designed"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model MMV5227JZ00
Near North Royalton, Ohio 44133
Gabriel P
Job Details:
01/28/2022
"Found frame damage and door and cabinet case and door hinges call whirlpool they say is not repairable but they transferred me to trade team, will contact customer between 3 to 5 business days,opt test ok"
We serviced a
MAYTAG WASHER
Model MHW6630HC2
Near Wellington, Ohio 44090
David R
Job Details:
01/28/2022
"Cc unit heating fan running at end of cycle. Found customer has 16 hr Fresh hold option on, in owners manual, unit will periodically tumble with fan on. Let customer know to turn option off. Ran diagnostics good. Op test ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KTRC22EMWH04
Near Shaker Heights, Ohio 44120
Jason N
Job Details:
01/28/2022
"Cc unit leaking water in back of ff section and ice maker not workingRan ice maker harvest test, ice maker indexed properly, called for water, valve buzzing but no water coming in. Found source valve in basement closed, opened valve. Reran ice maker cycle. Water coming in to ice maker. Water in ff section caused by clogged freezer evaporator drain. Steamed out drain tray and down drain hole, good flow through. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWBB01
Near Shaker Heights, Ohio 44120
Manny
Job Details:
01/28/2022
"Replaced door gasket heated to expand, opt test ok advise customer to close left side door first to avoid ripping the gasket."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHB2751TF8
Near Cleveland, Ohio 44120
Manny
Job Details:
01/28/2022
Replaced door closer opt test ok. Customer said he might call us to order another shelf.
We serviced a
JENN-AIR DISHWASHER
Model JDTSS246GM0
Near Westlake, Ohio 44145
Marie V
Job Details:
01/28/2022
"Replaced pump. Tested unit, no leaks. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Cleveland, Ohio 44119
Joe O
Job Details:
01/28/2022
Installed element. Tested. Op test ok
We serviced a
GE REFRIGERATOR
Model CFCP1NIXCSS
Near Bay Village, Ohio 44140
Angel
Job Details:
01/28/2022
Cc that unit is not working. When i arrived unit was working again i did so e checks and everything checked out good. So customer wanted me explain to him how can he check himself since hes pretty handy and were having problems that when i come out its working i explained to him what he has to do and if when unit is not working and everything i explained to him is good he will need inverter board for compressor replaced. Customer said he will call in once he checks everything when its not working and let us know if it needs the inverter board or not. Opt test ok.
We serviced a
KENMORE REFRIGERATOR
Model 106.7021241
Near Avon Lake, Ohio 44012
Marie V
Job Details:
01/28/2022
"Cc that the unit is not cooling properly. Took temps 33* fresh food and 17* on freezer. Removed back panel and found evapo has half way frost half way does not. Plugged kill a watt meter in. Also unplugged fan back in and let if cool. Full frost on evap, unit will need thermostat. ; ordrng 1 W10866230 (Thermostat), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL STACK W/D
Model WET3300SQ2
Near Avon Lake, Ohio 44012
Marie V
Job Details:
01/28/2022
"cc that the unit does a squeaky noise very loud. Confirmed, noise comes from pulley. Replaced pulley from T/S, oiled rollers and tested unit. Op test ok; used 1 279640 (PULLEY-IDR) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Cleveland, Ohio 44108
Joe O
Job Details:
01/28/2022
"Cc: not cooling properly in ff section, door light onCustomer pointed out ff evap completely frosted over. Found temps in ff section at 39 degrees, freezer at 4 degrees. Right door switch is open. Evap completely frosted over. Ohmed out thermistors. Found rc thermistor reading out of range. Needs ff evap fan harness, and light switch.; ordrng 1 W11087438 (motor-evap) and 1 W11289496 (switch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Cleveland, Ohio 44105
Corina H
Job Details:
01/28/2022
CC that the unit is freezing food. Fz10 ff 40*. Unit is overpacked and the ff top shelf has the food pushed towards the back wall. Advised cust to not overpack the unit with food and to not have the food pushed all the way back. . Plus the setting is at the coldest. Opt test ok





